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• Windows 7: Touch gestures in IE not working without explorer.exe being run once

  - by Michael

  Details: Internet Explorer 9 and Windows 7 Professional, running on a HP TouchSmart (touch screen PC). It is going to be a kiosk PC (running a custom GUI for displaying websites). Scenario 1: When running Internet Explorer as a normal program in Windows 7, touch functions work perfectly. I can scroll the website by dragging it with my finger, I can pinch zoom and I can touch-and-hold right click. I now change the default shell in Windows to Internet Explorer (ie. IE starts instead of explorer.exe). Internet Explorer of course starts up when logging in. However, touch functions are reduced to basic clicking (no dragging, no pinch zooming, no touch-and-hold right click). Then I manually start explorer.exe, and the touch functions work again! And here is the weird part: When I kill explorer.exe, the touch functions keeps working - even if I close IE and start a new instance. Scenario 2: The exact same, but instead of changing the default shell to Internet Explorer, I change it to my own program, which uses an embedded Internet Explorer ("WebBrowser"). Same thing happens. What I've tried: Autorun programs: When explorer.exe launches, it launches all the autorun programs. There are no relevant programs being run by explorer, but just in case, I have manually started all the autorun programs, so that it is identical (but without explorer.exe) to a normal login. It still does not work (until I launch explorer.exe). Specifically TabTip.exe, TabTip32.exe and wisptis.exe are all running. All services are also started. To sum it up Running explorer.exe once changes something in the touch capabilities of Internet Explorer. It doesn't matter if explorer.exe is running - as long as it has been run once. Does anyone know what causes this behavior? Or how I can circumvent it neatly? Thanks!

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• WHS - Windows Update Failure

  - by Kyle B.

  Clicking "Update Now..." inside my EX470 control panel for Windows Update produces the following error message: "Windows Home Server updates installation can not complete. Please try again later. If the problem persists, please restart the server." I have rebooted the server numerous times, and I have also used remote desktop to connect to the machine to perform the update this way, however the browser is unable to pull up http://windowsupdate.microsoft.com. This is very strange behavior because I am able to access all other sites (gmail.com, serverfault.com, etc). Would it be possible for someone to explain to me how I can check to see what is blocking the connection of this device, which apparently has a valid internet connection, to the Microsoft Windows Update site? note #1 Using the shortcut: %SystemRoot%\system32\wupdmgr.exe does not work either. It says "Connecting to 65.55.200.155..." but nothing ever happens. This is strange because all other sites seem fine. Also, I can connect to windowsupdate.microsoft.com on my local desktop so I know this is running as well

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• Convert DVD Movie to MPEG and view on PS3 via Windows Media Server 12

  - by Vidar

  I think Apollo spacecraft missions to the moon were easier than this! I have tried dozens of DVD ripping software and media servers and have had limited success in trying to convert all my DVDs into file format so they can be viewed on PS3. I have also been on dozens of forums and it's all getting a bit confusing, some advice is out of date, some software is no longer updated - updates have been applied to PS3 operating system and windows and so on and so on. There has to be a way to get all this knowledge and information in one place that's up to date so people can do the same thing as me. Can anyone give me some definitive software and/or advice to do the following: I have over 200 DVDs - I want to convert these to VOB files (rename to MPEG so WMS can stream them). Store on hard disk and view via Windows Media Server 12 (Windows 7). I will then be able to view these via my PS3 in my lounge and never have to get out another DVD case again. I don't want to encode to any other format like MP4 with H.264 because I will lose some of the original quality. So MPEG-2 is fine for me. Note: I have been using DVD Shrink but it gives odd results sometimes. The main problem being that once the DVD has been ripped - WMS shows the wrong playing length of the film, however if I use VLC Media Player it will play through the whole film OK. This is obviously no good when it comes to streaming on the PS3.

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• Windows 7 PC cannot see some LAN PCs, but can access them via path

  - by zoot

  In an office LAN, with Windows 7 Professional workstations and a FreeNAS Samba server, 2 workstations have intermittent problems in browsing for the other workstations, as well as the FreeNAS server. However, so far, it appears that typing in the path to any of the workstations which aren't visible via the "browse" function, works. ie. the machine Workstation7 is not visible while browsing via Windows Explorer, but is accessible if I type \\Workstation7 in the path field. Occasionally the workstations exhibiting these symptoms show errors that their connection to the FreeNAS server has failed and only rebooting resolves the issue. All other workstations on the network use identical Windows 7 Professional installations and never have these problems. I've checked all machines and they're not using Home Groups. All are setup on the same WorkGroup as the FreeNAS server and the network type is set to Work Network. Temporarily disabling the firewall on the workstations with the issue made no difference, so I know this has nothing to do with the firewall settings. Any pointers would be appreciated. Thanks.

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• ping/ssh networking problem with server from 1 particular windows xp laptop

  - by user47650

  I am experiencing an odd problem with one specific server at my data centre connecting from my laptop. Basically the server is accessible from other machines in my house, but not from 1 particular laptop which is running windows XP. I have setup tcpdump on the server and wireshark on the laptop, and I can see ping echo request and reply packets that actually make it back to the wireshark on the laptop, but nothing shows in the ping console output like so; $ ping xxx.55.32.255 Pinging xxx.55.32.255 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for xxx.55.32.255: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), But I can see from the wireshark on my local laptop that the ping reply gets back... No. Time Source Destination Protocol Info 46 3.964474 192.168.1.64 xxx.55.32.255 ICMP Echo (ping) request Frame 46 (74 bytes on wire, 74 bytes captured) Ethernet II, Src: Intel_31:d3:01 (00:19:d2:42:c3:01), Dst: ThomsonT_01:b8:2c (00:14:7f:02:b9:3c) Internet Protocol, Src: 192.168.1.64 (192.168.1.64), Dst: xxx.55.32.255 (xxx.55.32.255) Internet Control Message Protocol No. Time Source Destination Protocol Info 48 4.119060 xxx.55.32.255 192.168.1.64 ICMP Echo (ping) reply Frame 48 (74 bytes on wire, 74 bytes captured) Ethernet II, Src: ThomsonT_01:b8:2c (00:14:7f:01:b8:2c), Dst: Intel_21:c3:01 (10:20:d2:31:c3:01) Internet Protocol, Src: xxx.55.32.255 (xxx.55.32.255), Dst: 192.168.1.64 (192.168.1.64) Internet Control Message Protocol obviously I have disabled the windows firewall and there is nothing in the windows event log. There is nothing else obviously strange about the server as it is the same build as other servers that I can connect to fine.

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• Windows XP seemingly out of resources but plenty of free RAM and swap available

  - by Artem Russakovskii

  This one has been bothering me for years and so far I couldn't find an adequate solution. The problem occurs on pretty much every XP install I've done. After opening a variety of programs or the system running existing programs for a while, Windows seemingly runs out of resources, without telling me. There's ALWAYS free RAM. For example, it just happened to me and I had over a gig of free RAM. There are no viruses, spyware, or other nonsense - it is a Windows resource problem, but the question is which resource is it running out of, how does one pinpoint it, and how does one prevent it? Sometimes, this happens after running specific programs - for example, today it happened when I started Photoshop CS4 and Flash CS4 at the same time. I also noticed that restarting The Bat (email client by Ritlabs) seems to get rid of this problem for a while but again, this happens on machines that don't even have The Bat installed. So what does exactly happen? The symptoms are: pressing alt-tab doesn't bring up the list anymore - it just jumps to the next window instantly, very similar to the way Alt-Esc works, however in this case, it's due to not having enough resources to bring up the alt-tab menu random programs would randomly crash, citing random errors, out of memory errors, system resources, inabilities to do system calls, etc. random programs would start missing random parts - for example, Firefox top menus might disappear, pull up partial selections, or not pull up anymore altogether. IE might lose a few of its toolbars. Some programs might fail to redraw or would just plain go gray where the UI used to be. Windows itself never complains about running out of RAM, virtual memory, or anything at all, yet it's running out of something. The only clue I was able to find and apply the fix today was this Desktop Heap Limitation. I haven't confirmed the fix working as not enough time passed. In the meantime, what are everyone's thoughts?

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• Windows XP restarting repeatedly after a fresh restore

  - by DWilliams

  I don't normally deal with Windows but someone wanted me to fix their computer with Windows XP on it. It was just restarting every time it tried to boot. It would not go into safe mode, the result was the same regardless of the selected mode. The computer is like 4 years old and has been running the same installation for that entire time, so I figured the easiest solution was just to back up their files and re-install. I loaded the computer up with a live CD and copied their files off to a USB drive, then proceeded to run HP's "factory restore" feature (which I'm not particularly fond of, I'd rather have a disk to install from than reload all the crapware HP gets paid to install for you). It restored, and I put all their files back, installed their programs, and started the full windows update process. Everything seemed great so I left and told them what to do once it finished. A few hours pass, and my phone rings. Apparently it started doing the exact same thing as before once the updates finished. I don't have the computer sitting in front of me now so I can't really provide any more information than that. What could be causing this and, more importantly, how do I fix it? The fact that the same problem resurfaced after the restore makes me think it's either a hardware problem or an update breaking the computer.

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• Should windows services be created with custom users, or should I use one of LocalSystem/LocalServic

  - by Justin Dearing

  I'm asking the question in general for the average custom developed NT service or unix OSS daemon ported to windows with SCM support. However, at the moment my immediate concern is for mongodb. From my experience with UNIX I like all my services to run as different unprivileged users. The way this has translated to windows is as follows: Create a local (or domain if it has to talk to SQL server) windows user with a long random password (lately an ASCII85 encoded guid generated from a different machine). Set it to next expire and forbid it from changing its password. Remove that user from the "Users Group". Grant that user "Login as a Service" permission. Give it read permission to the folder where the app resides, and write permission to the logs and data files the applications use. Assign the user to the service. Troubleshoot until the service starts. My feeling is that the unprivileged users are less powerful than the 3 special service users. I also feel that by isolating which users run which services, I would limit collateral damage if a way to compromise one service was found.

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• Acer recovering windows vista

  - by Charlie Pigarelli

  My computer history is very long even of my computer has 4 years of life. An year ago I installed Windows 7 on this acer m1610 that had Vista before. My technic left me 2 recovery disc for "acer vista" before updating it to Windows 7. Then the computer had some trouble. The graphic card broke and we decided to use another computer. Yesterday I had the great idea to fuse the two computer to have a better one... So I moved the graphic card of the latter computer to the acer and everything gone well. Then the trouble of speed, it had before, come back. So I decided to reinstall the very first Windows: Vista back again. I booted the computer with those 2 DVD-R my technic left me and at the end of the process it asked me to insert "the backup cd number one or the system disk". I found 2 original Acer "Blank Recovery Disc" DVD-R and tried with those: rejected. Tried with empty DVD-+R: rejected. I tried with CDs: rejected. I don't have any system disc with me. Except for those 2 DVD-R my technic left me. What am I supposed to do now? I even tried with these fantomatic alt+f9/f10 that should start the recovery without any disc... But nothing happened. PS: the installation cannot complete if I do not insert the right disk. (The recovery disc uses Acer eRecovery Management as recovery software.

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• How do I restart a Windows XP upgrade?

  - by Jason

  Is there a registry tweek to tell Windows Setup to start over? It tries to continue where it left off after I reboot. I can get to the Recovery Console. I tried to go from SP2-SP3. It failed, and I couldn't get to Safe Mode. I put in the SP1 disk (I don't have an SP2 boot disk, just the upgrade package.) It ran a couple minutes then gave me the error "the signature for windows xp professional upgrade is invalid" error code 800b0100. I rebooted to Safe Mode. I get to Safe Mode then say "Window XP Setup can't run under Safe Mode" press ok to restart. I put the SP3 disk back in, trying to get the "repair" option I didn't ever see putting in the SP1 disk, and it tried to continue the SP1 install - on the 4th step, and then gave the same signature error above. I need to get it to start over, so I can get to the repair option, to go back to SP2 (or install SP1 then add SP2 to it). Is there a registry tweek to tell Windows Setup to start over?

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• Windows server 2008R2 routing with single NIC

  - by Fabian

  I'm trying to duplicate a Linux server configuration to a windows server 2008R2 box. Basicaly this linux server acts as a router, but it is doing its job with only 1 interface (1 NIC). Here is the network configuration in place (I cannot change it) : INTERNET <== Router (local ip = 194.168.0.3) <== linux Server (ip : 194.168.0.2). The router is configured with a DMZ to 194.168.0.2, and only allow this IP to connect to internet (Cannot change this router configuration). The linux server is configured with a default gateway to 194.168.0.3, with the option : "Act as router". All other computer on the lan have this configuration (given by DHCP) : IP range : 194.168.0.X MASK : 255.255.255.0 Default gateway : 194.168.0.2 And everything is working perfectly. I'm trying to reproduce this way of routing with only one NIC from a windows server 2008R2, but it seems that you cannnot do it with only one NIC (all exemples I see are refering to 2 NIC with 2 different network). Does someone have an idea how to achieved this in Windows server 2008R2 ? Tx you for your help ! Fabian.

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• Microsoft Windows DHCP: Steering IPv4 clients into specific scopes based on MAC

  - by Easter Sunshine

  We have visitors on our campus who bring their own laptops and devices and use our wireless and wired networks. When we receive a copyright infringement notice (typically BitTorrenting), we are required to quarantine that MAC address so that it no longer has Internet access. No matter what website it tries to visit, it is sent to a web page explaining to the user that the device has been quarantined. We have thus far implemented this in ISC DHCP on Linux. We have multiple VLANs with one or more public-IP subnets and one RFC1918 quarantine subnet each. All clients are leased IPs in the public-IP subnet(s) unless you're in a list of known bad MACs. Then, you are sent to the quarantine subnet so that your traffic is unroutable on the Internet (you are isolated by subnet only, not by VLAN). We would like to move to Windows DHCP in light of the IPAM role but I cannot figure out how to replicate this in Windows DHCP 2012 (Assign DHCP IPs for specific MAC prefixes on Windows Server 2008 R2 suggests it was not possible in 2008 R2), even while using policies. So here's what I'd like: The administrator/help desk provides and maintains a list of MAC addresses that are to be quarantined. The DHCP server places those MACs into the quarantine subnet on the respective VLAN, no matter which VLAN the client is in. I don't think reservations would work: We currently have about 300 registered bad MACs and about 12 VLANs. I don't want to make 300 x 12 reservations nor have to add 12 reservations per new MAC address. Not to mention all of the quarantine subnets are /24s. We do not have NPS/NAC. You do not have to register your MAC address get network access. We use Cisco routers/switches. Thanks.

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• Vanishing Windows Desktop Shortcut Keys

  - by Henry Keiter

  The Situation Like you, I have many applications that I like to open. I've set up keyboard shortcuts for the most common, by placing a link on the desktop and setting its Shortcut Key property: This is all fine and dandy, most of the time. When I want to bring up the GIMP, I press Ctrl+Alt+G and the GIMP launches. Lovely. The Problem Sometimes--perhaps once a month per desktop shortcut--the shortcut key assignment simply vanishes. I press Ctrl+Alt+G and nothing happens, so I go check the shortcut and see that lo and behold: nothing is there. This happens regularly to all my shortcuts (not all at once). It doesn't matter what keys I assign, and there doesn't seem to be any correlation with particular applications being open or anything of that sort. This has happened on every Windows XP machine I've ever used with any regularity. Obviously what makes this issue particularly obnoxious is that it's not easily reproducible. I have searched long and hard for a solution for (or at least acknowledgement of) this problem, to no avail, so hopefully you guys know something that I don't. I did find this question, where the answers are all basically "use a third-party app", but as far as I could tell that was a slightly different issue, related to Explorer being busy. If the solution for this turns out to be the same, fine, but I'd prefer a native fix if at all possible. Note: I've tagged this with Windows in general because I seem to remember it happening on Windows 7 as well as XP, but I rarely notice it because I use the start-menu search in preference to desktop shortcuts.

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• Can Vista Windows Explorer be repaired/fixed?

  - by gurun8

  I'm running Windows Vista Home Premium on a Sony Vaio laptop. I think somehow my Windows Explorer has become corrupted. I don't recall any certain inciting incident like installing an unreputable 3rd party app or hardware failure but just recently my system won't wake after it's been left idle longer that 20 minutes and goes to sleep. I've also had problems launch certain apps, like Adobe InDesign CS3, that just basically freeze the system but leave mouse movements functioning for a short time before freezing the entire system which requires a hard reboot to resolve the freeze. The system seems to run normally when used but I fear there's a looming possibility that this is a house of cards and will all come crashing down soon. My question is this, can Windows Explorer be repaired/fixed? Before reformatting the system and starting over, which is most likely what I'm going to be forced to do, I'd like explore (no pun intended) my options in fixing the problem with a patch or reinstall or something of that nature. Reformatting my system will eat up a day or two of my time and I just don't have the time to spare right now.

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• Allow incoming connections on Windows Server 2008 R2

  - by Richard-MX

  Good day people. First, im new to Windows Server. I've always used Linux/Apache combo, but, my client has and AWS EC2 Windows Server 2008 R2 instance and he wants everything in there. Im working with IIS and PHP enabled as Fast-CGI and everything is working, but, i cant see the websites stored in it from internet. The public DNS that AWS gave us for that instance is: http://ec2-XX-XXX-XXX-121.us-west-2.compute.amazonaws.com/ But, if i copy paste that address, i get nothing, no IIS logo or something like that. My common sense tells me that maybe the firewall could be blocking the access. Can anyone help me and tell where to enable some rules to get this thing working? I don't wanna start enabling rules at random and make the system insecure. If you need any additional info, you can ask me and i will provide it. Thanks in advance. UPDATE: Amazon EC2 display this: Public DNS: ec2-XX-XXX-XXX-121.us-west-2.compute.amazonaws.com Private DNS: ip-XX-XXX-XX-252.us-west-2.compute.internal Private IPs: XX.XXX.XX.25 In my test microinstance, i just to use the Public DNS address (the one that starts with "ec2") and it works like a charm (of course, the micro instance have its own Public DNS im not assuming same address for both instances...) However, for the large instance, i tried to do the same. Set up everything as in the micro instance but if i use the Public DNS, it doesnt load anything. Im suspicious about the Windows Firewall, but, the HTTP related stuff is enabled. What should i do to get access to the large instance? I don't want to set up the domain yet, i want access from an amazon url. 2ND EDIT: all fixed. Charles pointed that maybe Security Groups was not properly set up for the instance. He was right. Just added HTTP service to the rules and all works good.

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• Windows Server 2008 R2 - Cannot Change DNS Domain Context on Some Machines

  - by Richie086

  So I have a small Windows Server 2008 R2 network consisting of a domain controller, a file server, sql server, etc. All machines are joined to a windows domain (CPUSHIELD.COM) and show up in Active Directory Users and Computers under the Computers OU. Each computer has a DNS record as well that was populated when I joined each computer to the domain. However, when I go to my SQL server VM (which is joined to CPUSHIELD.COM) and try to add domain users or groups to the local users or groups on my file server (which is a physical machine) or my sql server (which is a virtual machine), for some reason I cannot change the context to the CPUSHIELD.COM domain.. For example: Here is the really strange thing, I have two other servers on my network that do show CPUSHIELD.COM in the From This Location field (as I would expect with any machine joined to a domain) and I am able to search the local machine and/or domain for users/groups to add. I have done hundreds of Windows Server 2008 installs and this is the first time I have run into this issue. Any ideas? Let me know if you need more info

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• Windows server 2008R2 routing with single NIC

  - by Fabian

  I'm trying to duplicate a Linux server configuration to a windows server 2008R2 box. Basicaly this linux server acts as a router, but it is doing its job with only 1 interface (1 NIC). Here is the network configuration in place (I cannot change it) : INTERNET <== Router (local ip = 194.168.0.3) <== linux Server (ip : 194.168.0.2). The router is configured with a DMZ to 194.168.0.2, and only allow this IP to connect to internet (Cannot change this router configuration). The linux server is configured with a default gateway to 194.168.0.3, with the option : "Act as router". All other computer on the lan have this configuration (given by DHCP) : IP range : 194.168.0.X MASK : 255.255.255.0 Default gateway : 194.168.0.2 And everything is working perfectly. I'm trying to reproduce this way of routing with only one NIC from a windows server 2008R2, but it seems that you cannnot do it with only one NIC (all exemples I see are refering to 2 NIC with 2 different network). Does someone have an idea how to achieved this in Windows server 2008R2 ? Tx you for your help ! Fabian.

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• Windows 7 XP Mode-Program not ending properly

  - by iceman33

  We currently have recently have implemented a few new machines to our network with Windows 7 Enterprise 64-bit installed on them. We have a program that is incompatible with Windows 7 right now and we have it installed on the Windows XP Mode that we have setup on there. There is a shortcut that is on the desktop to have it work with integration services and that part is working successfully. Occasionally, this program will stop working over the server on which it connects to has to get rebooted and the program has to get closed out. However, that process that is in the task manager doesn't seem to close out properly. So in order to correctly get the program shut down, we have to make the users log back into xp mode and do a Ctrl+Alt+Delete to kill the process or have to go back into the machine to perform a restart. I was wondering if anyone has come across a way within XP Mode yet that when the virtual machine goes into hibernation mode that it would shut down all processes or if when restarting the virtual machine your normal machine that it would shut everything down in the virtual XP mode as well and not just keep that program running? Any help would be greatly appreciated.

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• knife on Windows inconsistently reads ~\.ssh\knife.rb on Management Workstation

  - by gWaldo

  I am implementing a new instance of (Open-source v10.12) Chef in an existing environment. Currently the environment is mostly Windows, but more Linux is being introduced. I have used Chef in a previous gig, however that was a *nix-only environment. Because this is a primarily-Windows environment, my main workstation is Windows 7 (x64), and I use Powershell as my main terminal. I created a ~\.chef directory, populated with a knife.rb and my client.pem file. When I run knife client list from ~, I get the expected results. I keep my work in Dropbox just in case my laptop should fail or be stolen. When I run knife client list from the repo directory (C:\Users\waldo\Dropbox_company\projects\chef`), I get ERROR: Your private key could not be loaded from C:/home/waldo/.chef/waldog.pem Check your configuration file and ensure that your private key is readable (Note that the path is incorrect) This is the progression as I walk up the tree towards my ~ running knife client list: C:\Users\waldo\Dropbox\_company\projects\ => Above error C:\Users\waldo\Dropbox\_company\ => Above error C:\Users\waldo\Dropbox\ => It works! (Expected results) C:\Users\waldo\ => Expected results C:\Users\waldo\Documents\ => Expected Results C:\Users\waldo\Documents\GitHub => Expected Results C:\Users\waldo\Documents\GitHub\aProject\ => Expected Results What. The. Eff! Now, I know that I can add -c path\to\knife.rb, but that's a HUGE PITA. Question is: Why is knife inconsistently reading my ~\.chef\knife.rb, and how can I get around that without incurring carpal tunnel?

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• Cannot set video resolution above 640x480 after installing Windows XP SP2

  - by waanders

  I've installed Windows XP SP2 on a computer (there was not SP at all). Now the display settings are set back to 640x480 and 4 bits colors. And I can't change it, it's the only option in Settings tab of the Display dialog of Windows. The screen look awful now, how can I solve this problem? UPDATE: Seems to be a problem with the video driver (thanks @Karan and @Hennes). I did run Speccy (PC-Wizard freezes the computer) and this is a part of the log file: Summary Operating System Microsoft Windows XP Professional 32-bit SP3 CPU Intel Celeron Willamette 0.18um Technology RAM 512 MB DDR @ 133MHz (2.5-3-3-6) Motherboard COMPAQ 0838h (FC-478) Graphics Standard Monitor (640x480@1Hz) Hard Drives 19.0GB Maxtor 2B020H1 (PATA) Optical Drives No optical disk drives detected Audio No audio card detected ... Graphics Monitor Name Standard Monitor on Current Resolution 640x480 pixels Work Resolution 640x450 pixels State enabled, primary Monitor Width 640 Monitor Height 480 Monitor BPP 4 bits per pixel Monitor Frequency 1 Hz Device \\.\DISPLAY1 OpenGL Version 1.1.0 Vendor Microsoft Corporation Renderer GDI Generic GLU Version 1.2.2.0 Microsoft Corporation Values GL_MAX_LIGHTS 8 GL_MAX_TEXTURE_SIZE 1024 GL_MAX_TEXTURE_STACK_DEPTH 10 GL Extensions GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture GL_EXT_bgra

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• Windows 7 Explorer keeps crashing

  - by Daniel Liang

  I currently have an issue with Windows Explorer. It keeps crashing when I browse through a network drive. This is happening on several computers. I have already obtained a crash dump file but it doesn't state much: Microsoft (R) Windows Debugger Version 6.12.0002.633 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\LocalDumps\explorer.exe.3964.dmp] User Mini Dump File with Full Memory: Only application data is available Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: SingleUserTS Machine Name: Debug session time: Mon Oct 21 11:21:30.000 2013 (UTC - 4:00) System Uptime: 0 days 0:06:20.449 Process Uptime: 0 days 0:05:54.000 ................................................................ ................................................................ .... Loading unloaded module list ............. This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (f7c.fe4): Access violation - code c0000005 (first/second chance not available) eax=00000000 ebx=07a3f080 ecx=00000400 edx=00000000 esi=00000002 edi=00000000 eip=76e170f4 esp=07a3f030 ebp=07a3f0cc iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 ntdll!KiFastSystemCallRet: 76e170f4 c3 ret I've already tried removing certain context menu items. I disabled all unnecessary start-up items. Ran memtest86 and it looks fine on that end. It also happens when I browse through my local disk. Can anyone take a look into this? Thanks!

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• Docking Station Sound Doesn't Work on Dell D830 with Windows 7

  - by cisellis

  I have a Dell Latitude D830 laptop that is running Windows 7 Enterprise x64. I connect to a docking station during the day with multiple monitors, a keyboard and a mouse. Everything runs with no problems including most of the docking station ports (usb, monitors, etc.) However, the sound port from the docking station does not work since the upgrade to Windows-7. Even with the laptop plugged in, the sound always comes out of the laptop, not the headphones plugged into the docking station. Here's what I've tried: I've seen other issues like via Google this that seem to be mostly unanswered. I found one or two that referenced using the Vista x64 drivers, especially the Nvidia drivers. I do not have an Nvidia chipset but I've reinstalled the sound drivers and that has not helped. I don't have a support contract and considering the cost is usually high to call Dell, that's not an option. Dell's forums are pretty much a wasteland and I've found no help there. Since this is a docking station I thought I might need to try the SATA or Intel chipset drivers from the dell site instead, however I'm not really sure and I need to work on this laptop in the meantime. I can't really afford the downtime to experiment with random drivers all day in case they turn out to be incompatible (Dell still hasn't added Windows 7 to their support site as far as I can tell). Does anyone have any other ideas? Has anyone had this issue and solved it? If so, how? Thanks in advance for your help.

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• Losing Windows Authentication intermittently

  - by Mark Robinson

  I'm running a website on IIS6 / Server 2003 which uses Integrated Windows Authentication on a local intranet. I can browse to the site but get intermittent "Object null" errors when calling the following C# code which is called on every request: .... GetUserIdFromPrincipal(User) .... public static string GetUserIdFromPrincipal(IPrincipal principal) { return principal.Identity is WindowsIdentity ? (principal.Identity as WindowsIdentity).User.Value : principal.Identity.Name; } (Apologies for the code sample but was torn between SF and SO but think this is more to do with server config). So as the error is intermittent clearly Windows Auth is working on some level but after navigating around the site for several clicks I get the null reference error meaning IPrincipal is null (I thought this should never be null in ASP.NET). The error only happens on this newly built VM. The code is fine on other machines. Does IIS request the Windows Auth details on each request? What would cause such an intermittent problem? Any help or suggestions would be much appreciated.

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• Windows Update and lsass.exe

  - by David

  I have a brand new installation of Windows XP (SP1 or older). I installed Norton AntiVirus, Firefox, Putty, and Cygwin. No other software is present. Windows Update finds the following 64 updates: KB905760, KB978262, Internet Explorer 8, KB71961, KB954155, KB968816, KB923561, KB950762, KB949402, KB950974, KB951376, KB951748, KB952004, KB952954, KB955069, KB956572, KB956802, KB956803, KB956844, KB958470, KB958869, KB959426, KB960803, KB960859, KB961501, KB969059, KB970238, KB970238, KB971032, KB971468, KB971657, KB972270, KB973507, KB973815, KB973904, KB974112, KB974318, KB974392, KB975025, KB975560, KB975561, KB975713, .......) When these updates are applied, the system reboots to a black screen with two error messages. The first error message says: lsass.exe - Application Error The application failed to initialize properly (0xc00000142). Click on OK to terminate the application. The second error message says: services.exe - Application Error The application failed to initialize properly (0xc00000142). Click on OK to terminate the application. I then proceed to boot into Safe Mode, use System Restore, and everything works fine again until the 64 updates re-appear in Windows Update. I can see two options: disable Auto-Updates or install each of the 64 updates one at a time until finding the troublesome update. Does anyone have any better ideas?

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• HP Laserjet 1320 drivers for Windows 7

  - by RedGrittyBrick

  Background I replaced som XP computers with Win 7 computers. We have a HP Laserjet 1320dn printer attached to the LAN. The XP computers could print to it from Word in duplex mode without any issues. Problem The Win 7 computers downloaded a full set of drivers including a "HP Laserjet 1320 PCL5" driver. However using this, Word's page footers cause extra pages to be printed with just a letter or so at a time from the footer. Some other apps have similar issues. I also have an ancient Laserjet 1200 attached to the LAN via a Jetdirect box and that works just fine. So I don't think the problem is with Word (the computers came with Word 2010 starter). What I tried I wrangled the control-panel new printer dialogue into using a "HP Laserjet 2100 PS" driver for the HP Laserjet 1320dn. Now my Word documents print as they should. However I don't have a duplex option on the print dialogue. I'd really like to be able to use duplex printing. Question Windows used to have a Universal Postscript driver that read a Postscript Printer Definition (PPD) file to make the printer's features available (tray choice, duplex etc). I can't see any way to do this in Windows 7. Is there a way? Is there any other way I can get Windows 7 Home Premium 64-bit to print properly to a HP Laserjet 1320dn and have access to all it's major features? Addendum: My page in Word looks like this: +--------------------+ | aa bb cc | | | | lorem ipsum dolor | | | ... | | | pp qq rr | +--------------------+ The headers and footers were inserted using Insert - header - blank (3 column). When printed I get 1 page with aa, bb, cc, pp in correct position (no other text) 1 blank page 1 page with qq in correct position (no other text) 1 blank page 1 page with rr in correct position (no other text) 1 blank page 1 page with lorem ipsum dolor in correct position (no headers or footers) If I use a Laserjet 2100 driver I get 1 correct page.

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