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• My Oracle Support Accreditation for E-Business Suite

  - by ChristineS-Oracle

  The My Oracle Support Accreditation Series delivers a targeted learning experience that is designed to increase your expertise with My Oracle Support core functions and build skills to help you leverage Oracle product solutions, tools, and knowledge. The accreditation framework for Oracle E-Business Suite is targeted to customers and partners who actively use My Oracle Support and Oracle E-Business Suite. The content is focused on building skills around best practices, recommendations, and tool enablement – taking your expertise with Oracle E-Business Suite to the next level. The Oracle E-Business Suite course covers:•    Staying informed •    Period Close•    Patching•    Certifications •    Upgrade Advisor•    Reporting  Visit the My Oracle Support Accreditation Index and get started with the Level 1 My Oracle Support Accreditation path and the Level 2 Oracle E-Business Suite learning path today.

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• Enjoy a Refreshing Desktop the Waterfalls Theme for Windows 7

  - by Asian Angel

  Has your desktop started to look tired and a bit ‘blah’ lately? Then revive your desktop with the Waterfalls Theme for Windows 7. The theme comes with ten wallpapers full of gurgling, cascading waterfalls goodness. Download the Waterfalls Theme [Windows 7 Personalization Gallery] Use Your Android Phone to Comparison Shop: 4 Scanner Apps Reviewed How to Run Android Apps on Your Desktop the Easy Way HTG Explains: Do You Really Need to Defrag Your PC?

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• Oracle Fusion CRM and Lotus Notes Integration by iEnterprises

  - by Richard Lefebvre

  Integrate Oracle Fusion CRM and Lotus Notes in one easy step with nothing to install other than a 'plugin' for your Lotus Notes client. The Lotus Notes Connector for Oracle Fusion CRM developed by iEnterprises is an easy to use tool that allows you to instantly synchronize your Lotus Notes email, calendar, ToDos and PAB (Personal Address Book) to and from your Oracle Fusion CRM system. It removes the need for time consuming copy and paste between these two systems. For more information, a solution data-sheet and/or to request a trial please visit .... http://www.ienterprises.com/products/lotus-notes-connector/connector-for-fusion.html or contact Matt Hatherley ([email protected])

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• eBook Exchange Helps Kindle and Nook Owners Swap Books

  - by Jason Fitzpatrick

  If you have a Kindle or Nook and are looking to do a little free reading, eBook Exchange makes it easy to borrow books from others and to share your books in turn. The service is completely free; in order to use it you simply sign up for an account and begin listing books you have to share. Even if you have no books to share at the moment you can still use the service (although be aware that eBook Exchange ranks requests and in the case of multiple users requesting the same book the system will favor a user who has shared the most). Hit up the link below take eBook Exchange for spin. eBook Exchange [via Gadgetopia] How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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• NEW: Oracle Certification Exam Preparation Seminars

  - by Harold Green

  Hi Everyone, I am really excited about a new offering that we are announcing this week - Oracle Certification Exam Preparation Seminars. These are something that will make a big difference for many of you in your efforts to become certified and move your career forward. They are also something that have previously only been available (but very popular) to the limited number of customers who have attended our annual conferences in San Francisco (Oracle OpenWorld and JavaOne). These are the first in a series of offerings that we are releasing over the next few months. So for those of you either preparing or considering Oracle certification - keep watching here on the blog, Facebook, Twitter and the Oracle Certification website for additional announcements related to our most popular certification areas. Details of the new Exam Preparation Seminars are found below: NEW: ORACLE CERTIFICATION EXAM PREPARATION SEMINARS Becoming Oracle certified is a great way to build your career, gain additional credibility and improve your earning power. We know that the decision to become certified is not trivial. Our surveys indicate that people consider their time investment a critical factor in their decision to become certified. Your time is important. In order to help candidates maximize the efficiency of their study time we are releasing a new series of video-based seminars called Exam Preparation Seminars. These seminars are patterned after the extremely popular Exam Cram sessions that until now have only been available at our annual customer conferences (Oracle Open World and JavaOne). Beginning today they are now available to anyone, anywhere as a part of this Exam Prep Seminar series. Features: Fast-paced objective by objective review of the exam topics - led by top Oracle University instructors 24/7 access through Oracle University's training on demand platform. Ability to re-watch all or part of the the seminar. All the conveniences of video-based training: start, stop, fast-forward, skip, rewind, review. Tips that will help you better understand what you need to know to pass the exam. The Exam Preparation Seminars are meant to help anyone with a working knowledge of the technology get that extra boost to help them finalize their preparation, and will help anyone who wants a better understanding of the the depth and breadth of the exam topics and objectives. Benefits: Save time by understanding what you should study. Makes you efficient because you will understand the breadth and depth of each of the exam topics. Helps you create a better, more efficient study plan. Improves your confidence in your skills and ability to pass the certification exam. Exam Preparation Seminars are available individually, or in convenient Value Packages (which include the Exam Preparation Seminar, and an exam voucher which includes one free-retake if you need it). Currently we are releasing two seminars - one for DBA SQL and one for DBA Administration I. Additional offerings are in process. Find out more: General WEB: Oracle Certification Exam Preparation Seminars VIDEO: Exam Preparation Seminars Promo (1:27) Oracle Database Administration I (11g, 10g) VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16) Oracle Database SQL VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16)

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• Bring Spring to Your Desktop with the Dreamgarden Theme for Windows 7

  - by Asian Angel

  Are you ready for Spring? Then bring the beauty of the season to your desktop with the Dreamgarden Theme for Windows 7. This refreshing theme comes with eighteen images full of springtime color by photographer Christina Manchenko. Download the Dreamgarden Theme [Windows 7 Personalization Gallery] How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows? Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS

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• Leaked Gmail for Android Version 4.2 Features Pinch-to-Zoom and Swipe-to-Delete [Video]

  - by Jason Fitzpatrick

  If you love keeping an eye at what’s around the corner, this video showcases some of the new features in Gmail for Android–there’s even an APK for those adventurous readers who want to try it. Courtesy of AndroidPolice, we’re treated to the above video showcasing Gmail for Android’s new look and features–including pinch-to-zoom and a swipe-to-delete (or archive), similar to the notification dismissal in Android Jelly Bean. If you’re up for a little unofficial app installation, you can even hit up the link below to check out the full writeup and grab a copy of the unofficial installer. Exclusive: Upcoming Gmail For Android 4.2 Will Finally Have Pinch-To-Zoom, Swipeaway Delete/Archive [AndroidZoom] HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• Inside the IBM Selectric [Video]

  - by Jason Fitzpatrick

  The IBM Selectric was one of the best selling typewriters of the 1960s and 70s and featured a rather unique digital-binary to analog system that controlled a typeball instead of a row of type bars. Check out this video to look inside. Courtesy of Bill Hammack of Engineer Guy Video, we’re treated to a peek inside the popular typewriter model and an upclose look at how the unique typeball rotates and tilts to precisely deliver each letter. IBM Selectric Typewriter & Its Digital to Analogue Converter [Engineer Guy Video] How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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• Webinar on Cross Platform Development with MonoTouch for the iPhone and Mono for Android on Wednesday

  - by Wallym

  The iPhone and Android are dominant in the marketplace. The two platforms currently have 85% of the smartphone marketplace and are continuing to grow that marketshare. Developers are being tasked with targeting these two platforms. In this session, we’ll take a high level look at how we can use c# and .NET knowledge to share code between iOS and and Android. We’ll look at linked files, using the Xamarin Mobile API, the challenges of running across platforms and frameworks, as well as other features of Visual Studio, Monotouch, MonoDevelop, and Mono for Android that allows us to write as much code that can run on both platforms.Here is the registration link: https://www302.livemeeting.com/lrs/8001676474/Registration.aspx?pageName=2w197495hzh0t56g

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• The Future According to Films [Infographic]

  - by Jason Fitzpatrick

  Curious what the future will look like? According to movie directors, casting their lens towards the future of humanity, it’s quite a mixed bag. Check out this infographic timeline to check out the next 300,000 years of human evolution. A quick glance over the timeline shows a series of future where things can quickly go from the fun times to the end-of-the-world times. We’d like to, for example, live it up in the Futurama future of 3000 AD and not the Earth-gets-destroyed future of Titan A.E’s 3028. Hit up the link below for a high-res copy of the infographic. The Future According to Films [Tremulant Design via Geeks Are Sexy] HTG Explains: How Hackers Take Over Web Sites with SQL Injection / DDoS Use Your Android Phone to Comparison Shop: 4 Scanner Apps Reviewed How to Run Android Apps on Your Desktop the Easy Way

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• Technical Integration Roadmap for OBI11g and Oracle Hyperion EPM System

  - by Mike.Hallett(at)Oracle-BI&EPM

  There is an excellent technical whitepaper on the integration roadmap for Oracle business intelligence enterprise edition and the Oracle Hyperion enterprise performance management system  (download at this link).  This document lists the integration points among all current releases of Oracle BI EE with EPM System releases: with live links to other relevant documentation also provided. You may also be interested in the overall Hyperion EPM System Documentation Resources which can be found from the Doc Portal. And, there are two new tools for EPM @ MyOracleSupport  {this needs your oracle logon} : Cumulative Feature Overview Tool This new tool offers a simple way to determine the features developed between releases to assist you in your upgrade implementations. The tool helps you to plan your upgrades by providing concise descriptions of new and enhanced solutions and functionality that are added between your current and target releases. With the Cumulative Feature Overview Tool, you can quickly and easily find information about new features for each EPM System product. Defects Fixed Finder Tool This new tool provides an efficient way to review the defects fixed in patch set updates, patch set exceptions, and patch sets for major releases, starting with Release 11.1.1. The tool helps you plan patch implementations by providing concise descriptions of defects fixed after your current release. The Defects Fixed Finder enables you to easily find information about defects fixed for each EPM System product.

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• Webinar Recording on Cross Platform Development with MonoTouch and Mono for Android

  - by Wallym

  The iPhone and Android are dominant in the marketplace. The two platforms currently have 85% of the smartphone marketplace and are continuing to grow that marketshare. Developers are being tasked with targeting these two platforms. In this session, we’ll take a high level look at how we can use c# and .NET knowledge to share code between iOS and and Android. We’ll look at linked files, using the Xamarin Mobile API, the challenges of running across platforms and frameworks, as well as other features of Visual Studio, Monotouch, MonoDevelop, and Mono for Android that allows us to write as much code that can run on both platforms.The following link is a recording on Cross Platform Development with MonoTouch and Mono for Android. I am guessing that the link only works in IE. That's out of my control.

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• Inverted LACK Table Serves as a Perfect Gear Rack [DIY]

  - by Jason Fitzpatrick

  We’ve seen IKEA gear hacked to hold audio and computer gear before, but this mod adds in a simple and effective twist. LACK end tables are, conveniently, the same width as a standard server rack. This makes it super simple for DIYers to mount their gear right into the legs of the table with no modification necessary. In this case, however, Winston Smith included a clever update to the mod. Rather than leave it like a standard table, he flipped the table upside down for increased stability and a stronger connection between the legs of his improvised audio rack and the table-top-turned-floor-plate. He then finished it with a matching LACK shelf piece to serve as a turn-table stand. His gear is stored cleanly, off the floor, and in a sturdy container all for about $25–a definite bargain when it comes to storage racks. Hit up the link below for more information and pictures. LACK Rack & EXPEDIT Desktop [IKEA Hackers] HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows? Java is Insecure and Awful, It’s Time to Disable It, and Here’s How

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• BlueStacks Joins Forces with AMD; Launches AMD-only Enhanced Android App Launcher

  - by Jason Fitzpatrick

  Last fall we showed you how to run Android apps on your Windows PC with BlueStacks. Now BlueStacks has partnered with AMD to offer even better Android emulation on AMD-powered Windows machines. Check out our original overview and installation guide for BlueStacks to get a feel for what you can do with the app. If you’re sporting an AMD CPU, hit up the link below to check out the AMD AppZone to grab some of the thousands of Android apps you can enjoy on your desktop. AMD AppZone: Android [via Gigaom] 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

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• The Dangers of Vertical Video; A Public Service Announcement [Video]

  - by Jason Fitzpatrick

  According to the puppets in this tongue-in-cheek PSA, you’d better start shooting your video in the right orientation or very bad things–potentially involving George Lucas–will come to pass. [via Mashable] HTG Explains: What Is Windows RT and What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux Hack Your Kindle for Easy Font Customization

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• Time for Some Bleach, Disinfectant, and What Else? [Image]

  - by Asian Angel

  Sometimes working in Tech Support requires a lot of courage (and cleaning supplies)… That’s not a disgusting Mac keyboard. THIS is a disgusting Mac keyboard. [FIXED] [via Reddit - Tech Support Gore] HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows?

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• Image Collector Rips Web Page Images to Your Dropbox Account

  - by Jason Fitzpatrick

  Chrome: Image Collector is a simple Chrome extension that rips the images on the page you’re visiting to your Dropbox (or Google Drive) accounts. Just click the icon, uncheck any images you don’t want it to download, and click save. You can, technically, modify the script to download the images directly to your hard drive, but modifying it was a bit of a hassle and the default save-to-Dropbox action is so smooth we saw little reason to do so. Hit up the link below to grab a free copy. Image Collector [via Freeware Genuis] How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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• 100+ Science Fiction Movies Supercut [Video]

  - by Asian Angel

  If you were looking for inspiration for a weekend sci-fi movie watching marathon, then this awesome supercut video of 100+ sci-fi movies is the perfect place to start! Now all you need is a nice tub of popcorn to round things out… Science Fiction: A Supercut (Glitch Mob remix “Monday”) [via Geeks are Sexy] Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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• Blogging locally and globally–my experience

  - by DigiMortal

  In Baltic MVP Summit 2011 there was discussion about having two blogs - one for local and another for global audience – and how to publish once written information in these blogs. There are many ways how to optimize your blogging activities if you have more than one audience and here you can find my experiences, best practices and advices about this topic. My two blogs I have to working blogs: this one here technology and programming blog for local market My local blog is almost five years old and it makes it one of the oldest company blogs in Estonia. It is still active and I write there as much as I have time for it. This blog here is active since September 2007, so it is about 3.5 years old right now. Both of these blogs are  my major hits in my MVP carrier and they have very good web statistics too. My local blog My local blog is about programming, web and technology. It has way wider target audience then this blog here has. By example, in my local blog I blog also about local events, cool new concept phones, different webs providing some interesting services etc. But local guys can find there also my postings about how to solve one or another programming problem and postings about Microsoft technologies I am playing with. This far my local blog has a lot of readers for such a small country that Estonia is. This blog has made me a lot of cool contacts and I have had there a lot of interesting discussions about different technical topics. Why I started this blog? Living in small country is different than living in big country. In small country you have less people and therefore smaller audience so you have to target more than one technical topic to find enough readers. In a same time you are still interested in your main topics and you want to reach to more people who are sharing same interests with you. Practically one day y will grow out from local market and you go global. This is how this blog was born. Was it worth to create, promote and mess with it? Every second I have put on my time to this blog has been worth of it. Thanks to this blog I have found new good friends and without them I think it is more boring to work on different problems and solutions. Defining target audiences One thing you should always do when having more than one blog is defining target audiences. If you are just technomaniac interested in sharing your stuff and make some new friends and have something to write to your MVP nomination form then you don’t have to go through complex targeting process. You can do it simple way and same effectively. Here is how I defined target audiences to my blogs: local blog – reader of my local blog is IT professional, software developer, technology innovator or just some guy who is interested in technology,   this blog – reader of this blog is experienced professional software developer who works on Microsoft technologies or software developer who is open minded and open to new technologies and interesting solutions to development problems. You can see how local blog – due to small market with less people – has wider definition for audience while this blog is heavily targeted to Microsoft technologies and specially to software development. On practical side these decisions are also made well I think because it is very hard to build up popular common IT blog. On global level it is better to target some specific niche and find readers who are professionals on your favorite topics. Thanks to this blog I have found new friends who are professional developers and I am very happy about all the discussions I have had with them. Publishing content to different blogs My local blog and this blog have some overlapping topics like .NET, databases and SEO. Due to this overlapping there is question: when I write posting to my local blog then should I have to publish same thing in my global blog? And if I write something to my global blog then should I publish same thing also in my local blog? Well, it really depends on the definition of your target audiences. If they match then of course it is good idea to translate you post and publish it also to another blog. But if you have different audiences then you may need to modify your posting before publishing it. The questions you have to answer are: is target audience interested in this topic? is target audience expecting more specific and deeper handling of this topic or are they expecting more general handling of topic? is the problem you are discussing actual for target audience or not? You have to answer these questions and after that make your decision. If you need to modify your original posting then take some time and do it. Provide quality to all your readers because they will respect you if you respect them. Cross-posting and referencing It is tempting to save time that preparing some blog post takes and if you have are done with posting in one blog it may seem like good idea to make short posting to another blog and add reference to first one where topic is discussed longer. Well, don’t do it – all your readers expect good quality content from you and jumping from one blog post to another is disturbing for them. Of course, there is problem with differences between target audiences. You may have wider target audience and some people may be interested in more specific handling of topic. In this case feel free to refer your blog you are writing in english. This is not working very well in opposite direction because almost all my global blog readers understand english but not estonian. By example, estonian language is complex one and online translating tools make very poor translations from estonian language. This is why I don’t even plan to publish postings here that refer to my local blog for more information. I am keeping these two blogs as two different worlds and if there is posting that fits well to both blogs I will write my posting to one blog and then answer previous three questions before posting same thing to another blog. Conclusion Growing out of your local market is not anything mysterious if you are living in small country. As it is harder to find people there who are interested in same topics with you then sooner or later you will start finding these new contacts from global audience. Global audience is bigger and to be visible there you must provide high quality content to your audience. It is something you will learn over time and you will learn every day something new when you are posting to your global blog. You may ask: if global blog is much more complex thing to do then is it worth to do at all? My answer is: yes, do it for sure. It is not easy thing to do when you start but if you work on your global blog and improve it over time you will get over all obstacles pretty soon. Just don’t forget one thing – content is king and your readers expect high quality from you.

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• Horse Drawn Fiber Optics Bring Broadband to Remote Areas

  - by Jason Fitzpatrick

  When you think of fiber optics and high speed internet the last thing you likely think of is… horses. Yet horses have been put to use rolling out fiber optics to remote rural locations. In Vermont a Belgium draft horse named Fred, seen in the photo above being tended by his handler Claude, is a distinctly 19th century solution to a 21st century problem; how to run fiber optic cable through remote areas where trucks cannot easily pass. The man and animal are indispensable to cable and phone-service provider FairPoint Communications because they easily can access hard-to-reach job sites along country roads, which bulky utility trucks often cannot. “It just saves so much work – it would take probably 15 guys to do what Fred and Claude can do,” said Paul Clancy, foreman of a line crew from FairPoint. “They can pull 5,000 feet of cable with no sweat.” You can read more about the use of draft horses to draw lines and the roll out of broadband to rural Vermont at the link below. Vermont Uses Draft Horse to Lay Cables for Internet Access [Reuters] How To Encrypt Your Cloud-Based Drive with BoxcryptorHTG Explains: Photography with Film-Based CamerasHow to Clean Your Dirty Smartphone (Without Breaking Something)

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• Paramount Pictures Movies Dynamic Theme for Windows 7

  - by Asian Angel

  Would you like to have all of the latest movie wallpapers from Paramount Pictures delivered straight to your desktop? Then this is the theme you are looking for. This dynamic RSS-fed theme brings you the latest wallpapers from movies such as Thor, True Grit, Kung Fu Panda 2, Super 8, and Transformers 3. Download the Paramount Pictures Movies Dynamic Theme [Windows 7 Personalization Gallery] You can learn more about Microsoft’s dynamic themes here: RSS-fed dynamic themes FAQ How To Easily Access Your Home Network From Anywhere With DDNSHow To Recover After Your Email Password Is CompromisedHow to Clean Your Filthy Keyboard in the Dishwasher (Without Ruining it)

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• Oracle Enterprise Manager 12c R3 introduces advancements in cloud lifecycle and operations management

  - by Anand Akela

  Oracle Enterprise Manager 12c Release 3 (R3) was announced ( Press Release ) earlier today. It is now available for download at  OTN . This latest release features improvements in several areas, including: Improvements to Private Cloud and Engineered Systems Management Expanded Middleware and Application Management Capabilities Efficiency Gains for Enterprise manager Users in EM’s Enterprise-Ready Framework You can learn more about what's new in the Oracle Enterprise Manager 12c R3 in the Enterprise Manager 12c documentation . You will see more blogs and details about the new features during the next few weeks. Please let us what On July 18th, you can join us at a webcast to hear Thomas Kurian, EVP of Product Development on what Oracle Engineering has achieved with Oracle Enterprise Manager 12c Release 3 to address these challenges. Later, during this webcast, Oracle experts will discuss the latest capabilities in Oracle Enterprise Manager 12c Release 3 for cloud lifecycle and operations management. The presentation will be followed by a live Q&A session with Oracle experts. You can also join us online on Twitter to get your specific questions answered. Please use hash tag #em12c to join the conversation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Register Now for the Webcast! Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

  - by Richard Lefebvre

  Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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• Total Cloud Control for Systems - Webcast on April 12, 2012 (18:00 CET/5pm UK)

  - by Javier Puerta

  Total Cloud Control Keeps Getting BetterJoin Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executives to find out how your enterprise cloud can achieve 10x improved performance and 12x operational agility. Only Oracle Enterprise Manager Ops Center 12c allows you to: Accelerate mission-critical cloud deployment Unleash the power of Solaris 11, the first cloud OS Simplify Oracle engineered systems management You’ll also get a chance to have your questions answered by Oracle product experts and dive deeper into the technology by viewing our demos that trace the steps companies like yours take as they transition to a private cloud environment. Register today for this interactive keynote and panel discussion. Agenda 18:00 a.m. CET (5pm UK) Keynote: Total Cloud Control for Systems 18:45 a.m. CET (5:45 pm UK) Panel Discussion with Oracle Hardware, Software, and Support Executives 19:15 a.m. CET (6:15 UK) Demo Series: A Step-by-Step Journey to Enterprise Clouds

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