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• Google Analytics custom variables and how are they recorded?

  - by mrtsherman

  I have been asked to add GA custom variable tracking to my company's website. The company website uses server side includes, so making modifications to the tracking code happens identically everywhere. Maintenance is therefore a headache. Also, GA takes about twenty-four hours for custom variables to start showing up in reports and that makes troubleshooting a headache. So if you have custom variables // visitor level tracking, id = 12345 _gaq.push(['_setCustomVar', 1, 'id', '12345', 1]); // page level tracking, email = [email protected] _gaq.push(['_setCustomVar', 1, 'email', '[email protected]', 1]); The marketing people want the following out of this: User visits site and we record a unique id for them. Whenever they return this id will be used in GA. User signs up for our newsletter on page X and we record their email address. Whenever they return this email address is used in GA. Now a big problem for me is that I don't use GA and the marketing people don't use custom variables. So we don't actually know how this will work. Do I want Page, Session or Visitor level tracking? What happens because the same GA code is used on every page? If they visit the email sign up form and we record the email address, but then they go somewhere else where email is nonexistent will the value get 'overwritten.' Sorry for the long question, but there are a lot of unknowns for a GA noob.

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• Can you recommend a game server for a facebook board game?

  - by Yekmer Simsek

  I am seeking a game server that will scale well. All commercial and/or free software alternatives are welcome. Game will be a boardgame that is similar to poker. Some technical details are listed below. There will be a table which consists of 4 people, to send them message I need a channel manager. A table will be ready to play for at least 5 minutes. There should be a reliable channel manager. People will wait for some time(i.e.) and if they are not playing they will be kicked by server, so there will be a reliable timed task queue to execute some tasks. It should be quick enough to response and show the changes to all 4 people on that table simultaneously.To achive this server should have a powerfull I/O library. I think to use inmemory to have quick response times, but it comes with scalability problems. And some variables should be thread safe so a variable should be thread safe between multiple nodes. Flash(AS3) and Unity (.Net 2.0 C# mono) client API's should be available for socket connection. PS: I am using Reddwarf server, it lacks of documentation and multiple node.

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• What would be your thoughts in this situation?

  - by craftsman

  Imagine there's a businessman who has a solid internet idea. He hires you as his first employee and pays you well (also offers you shares if product generates revenue). You code the product for more than a year. But the product is not properly marketed and left almost unused. You get frustrated by loneliness and working endlessly on an unused product. You start applying at different companies. You don't get response from anyone. After a month, you realize that things are beginning to change. The businessman has started to give more attention to the product. You have defined a solid marketing plan with him. Things are almost sure to work. Suddenly one day, you get a call from a big company you yearned to work for. They invite you for an interview. If you respond to the interview and get the job, you will lose the chance to earn something from your one year hard-work. If you don't respond, you will obviously miss the chance to work in the big company. If your marketing doesn't work as well (you will know it in a couple of months), you will probably not get a chance in the big company again. What would be your decision?

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• JavaOne SF??????????????!&????????

  - by OTN-J Master

  JavaOne 2012 San Francisco????????????????????????!??????????????????????????????????????????????????Java??????????????????????????? ??????????? JavaOne??????????????????YouTube?Java Channel?”JavaOne playlist”??????? ????? ???? ????????????????Oracle Media Network?”JavaOne 2012 channel”???????(??????·??????????????) ????????·?????/BOF/???????? ??????????????????????????JavaOne????????JavaOne Content Catalog??????????????????????????(???)??????????????????”Media”?????????????????????????????????????????????????? ??? ???????? ??? JavaOne???????????????????Oracle Days????????? ? ?????????????? ????????????????????????????????? 2012? Java????????? ??: 10?31?(?) 15:00-15:45??: ??????????? ????????1-4-1(????????????) ??:2012 ? 4 ? ????7?????? JavaOne ????? Java ????????????????????????????????? ???JavaOne 2012 ?????? Java ?????????????????????????????????????????? Java ??????????????????????????? ??: ??????????Fusion Middleware???? ????????????? Java?????????? ??  

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• 26 Days: Countdown to Oracle OpenWorld 2012

  - by Michael Snow

  Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

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• Surface development: it&rsquo;s just like software development

  - by Dennis Vroegop

  Surface is magic. Everyone using it seems to think that way. And I have to be honest, after working for almost 2 years with the platform I still get that special feeling the moment I turn on the unit to do some more work. The whole user experience, the rich environment of the SDK, the touch, even the look and feel of the Surface environment is so much different from the stuff I’ve been working on all my career that I am still bewildered by it. But… and this is a big but.. in the end we’re still talking about a computer and that needs software to become useful. Deep down the magic of the Surface unit there is a PC somewhere, running Windows Vista and the .net framework 3.5. When you write that magic software that makes the platform come alive you’re still working with .net, WPF/XNA, C#, VB.Net and all those other tools and technologies you know so well. Sure, the whole user experience is different from what you’ve known. And the way of thinking about users, their interaction and the positioning of screen elements requires a whole new paradigm. And that takes time. It took me about half a year before I had the feeling I got it nailed down. But when that moment came (about 18 months ago…) I realized that everything I had learned so far on software development still is true when it comes to Surface. The last 6 months I have been working with some people with a different background to start a new company. The idea was that the new company would be focussing on Surface and Surface only. These people come from a marketing background and had some good ideas for some applications. And I have to admit: their ideas were good. Very good. Where it all fell down of course is that these ideas need to be implemented in a piece of software. And creating great software takes skilled developers and a lot of time and money. That’s where things went wrong: the marketing guys didn’t realize and didn’t want to realize that software development is a job that takes skill. You can’t just hire a bunch of developers and expect them to deliver the best sort of software, especially not when it comes to Surface. I tried to explain that yes, their User Interface in Photoshop looked great, but no: I couldn’t develop an application like that in a weeks time. Even worse: the while backend of the software (WCF for communications, SQL Server for the database, etc) would take a lot more time than the frontend. They didn’t understand. It took them a couple of days to drawn the UI in Photoshop so in Blend I should be able to build the software in about the same amount of time. Well, you and I know that it doesn’t work that way. Software is hard to write, and even harder to write well, and it takes skill and dedication. It’s not something you can do as fast as you can draw a mock up for a Surface application in Photohop. The same holds true for web applications of course. A lot of designers there fail to appreciate the hard work that goes into writing the plumbing for a good web app that can handle thousands of users. Although the UI is very important, it’s not all there is to it. And in Surface development this is the same. The UI should create the feeling of magic, but the software behind it is what makes it come alive. And that takes time. A lot of time. So brush of you skills and don’t throw them away if you start developing for Surface. Because projects (and colaborations) can fail there as hard as they can in any other area of software development. On a side note: we decided to stop the colaboration (something the other parties involved didn’t appreciate and were very angry about) and decided to hire a designer for the Surface projects. The focus is back where it belongs: on the software development we know so well and have been doing very well for 13 years. UI is just a part of the whole project and not the end product. So my company Detrio is still going strong when it comes to develivering Surface solutions but once again from a technological background, not a marketing background.

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• The Complementary Roles of PLM and PIM

  - by Ulf Köster

  Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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• Oracle’s Web Experience Management

  - by Christie Flanagan

  Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM platform provides a framework to simplify the integration of Oracle, third-party and custom-built applications. This framework essentially allows the creation and integration of applications using one single business interface called the WEM interface. It includes the following: Single sign-on access control for all integrated applications using the Central Authentication Service (CAS) component. A single centralized administration window for user, role, and native applications management including site management. Community server management, gadget server management as well as management for partner integrated technologies. A Representational State Transfer (REST) API for accessing WebCenter Sites data. REST services are supported on both Oracle WebCenter Sites and Oracle WebCenter Sites Satellite Server to leverage the satellite server cache. All REST requests are cached for web consuming applications as well for the high performance delivery of native applications on the mobile channel. Oracle WebCenter Sites’ Web Experience Management environment enables organizations to deliver a compelling online experience to customers by simplifying the deployment and management of sophisticated and engaging websites. The WebCenter Sites platform automates the entire process of managing web content including: Authoring:  Business users can easily contribute and manage web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. Contextual Content Targeting: Marketers are empowered to create and manage targeted campaigns with relevant recommendations and promotions based on the context of the session of the visitor such as his or her navigation history, user profile, language, location or other information shared during the visitor session. Content Publishing and Deployment: It offers advanced multi-site management capabilities for departmental or regional sites, as well as strong multi-lingual and multi-locale content management. The remote satellite server caching infrastructure provides high-performance, distributed caching, tuned to deliver high-volume, targeted and multi-lingual sites. Analytics and Optimization: Business users and marketers have the ability to measure the effectiveness of their online content and campaigns at a granular level. Editors and marketers can immediately determine whether a given article or promotion is relevant to a particular customer segment. User-generated Content: Marketers can enable blogs, comments, rating and reviews on the website.  All comments and reviews posted to the website can be moderated from the administrator interface either manually or automatically using filters, whitelists, blacklists or community based moderation. Personalized Gadget Dashboards:  Site managers can deploy gadgets, small applications using web content, individually or as part of dashboards containing multiple gadgets.  These gadget dashboards enable site visitors to create their own “MyPage” on a given site where they can select and customize the gadgets that the site administrator has made available.  Any gadget that conforms to the iGoogle/OpenSocial standard can be made available to site visitors, or they can be created within the WEM interface. Oracle's WEM platform also provides a unique environment for the delivery of a rich, multichannel online experience for site visitors through its advanced management modules for mobile. With Oracle’s WEM solution, it’s easy to control branding and deliver a consistent message while repurposing web content for publication to mobile devices, kiosks and much more. This distinctive approach provides: HTML5 Delivery: HTML5 delivery which includes native support for adaptive design that responds to the user’s computer screen resolution and orientation. The approach is less driven by the particular hardware and more driven by the user’s interactions with the device. In other words, this approach takes both the screen interactions (either cursor or touch) and screen sizes and orientation into consideration. A Unique Native Mobile Extension Environment for Contributors: From the WEM interface, a contributor can directly manage their mobile channel, using the tooling already in place for driving the traditional web presence. This includes the mobile presentation, as well as mobile insite editing, drag and drop page layout, and in-context recommendations and personalization. Optimized REST APIs for High Performance Content Delivery on Native Mobile Device Applications: WebCenter Sites’ REST API uses the underlying HTTP methods (GET, POST, PUT, DELETE) to interact with resources. Resources support two types of input and output formats -- XML and JSON. REST calls are customizable to optimize the interactions between the content repositories and the client applications. Caching is essential to decrease network loads and improve overall reliability and usability of the applications and user interactions. REST results are cached through the highly efficient Oracle WebCenter Sites caching architecture.

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• Justifiable Perks.

  - by Phil Factor

      I was once the director of a start-up IT Company, and had the task of recruiting a proportion of the management team. As my background was in IT management, I was rather more familiar with recruiting Geeks for technology jobs, but here, one of my early tasks was interviewing a Marketing Director.  The small group of financiers had suggested a rather strange Irishman called  Halleran.  From my background in City of London dealing-rooms, I was slightly unprepared for the experience of interviewing anyone wearing a pink suit. Many of my older City colleagues would have required resuscitation after seeing his white leather shoes. However, nobody will accuse me of prejudging an interviewee. After all, many Linux experts who I’ve come to rely on have appeared for interview dressed as hobbits. In fact, the interview went well, and we had even settled his salary.  I was somewhat unprepared for the coda.    ‘And I will need to be provided with a Ferrari  by the company.’    ‘Hmm. That seems reasonable.’    Initially, he looked startled, and then a slow smile of victory spread across his face.    ‘What colour would you like?’ I asked genially.    ‘It has to be red.’ He looked very earnest on this point.    ‘Fine. I have to go past Hamleys on the way home this evening, so I’ll pick one up then for you.’    ‘Er.. Hamley’s is a toyshop, not a Ferrari Dealership.’    I stared at him in bafflement for a few seconds. ‘You’re not seriously asking for a real Ferrari are you?’     ‘Well, yes. Not for my own sake, you understand. I’d much prefer a simple run-about, but my position demands it. How could I maintain the necessary status in the office without one? How could I do my job in marketing when my grey Datsun was all too visible in the car Park? It is a tool of the job.’    ‘Excuse me a moment, but I must confer with the MD’    I popped out to see Chris, the MD. ‘Chris, I’m interviewing a lunatic in a pink suit who is trying to demand that a Ferrari is a precondition of his employment. I tried the ‘misunderstanding trick’ but it didn’t faze him.’     ‘Sorry, Phil, but we’ve got to hire him. The VCs insist on it. You’ve got to think of something that doesn’t involve committing to the purchase of a Ferrari. Current funding barely covers the rent for the building.’    ‘OK boss. Leave it to me.’    On return, I slapped O’Halleran’s file on the table with a genial, paternalistic smile. ‘Of course you should have a Ferrari. The only trouble is that it will require a justification document that can be presented to the board. I’m sure you’ll have no problem in preparing this document in the required format.’ The initial look of despair was quickly followed by a bland look of acquiescence. He had, earlier in the interview, argued with great eloquence his skill in preparing the tiresome documents that underpin the essential corporate and government deals that were vital to the success of this new enterprise. The justification of a Ferrari should be a doddle.     After the interview, Chris nervously asked how I’d fared.     ‘I think it is all solved.’    ‘… without promising a Ferrari, I hope.’    ‘Well, I did actually; on condition he justified it in writing.’    Chris issued a stream of invective. The strain of juggling the resources in an underfunded startup was beginning to show.    ‘Don’t worry. In the unlikely event of him coming back with the required document, I’ll give him mine.’    ‘Yours?’ He strode over to the window to stare down at the car park.    He needn’t have worried: I knew that his breed of marketing man could more easily lay an ostrich egg than to prepare a decent justification document. My Ferrari is still there at the back of my garage. Few know of the Ferrari cultivator, a simple inexpensive motorized device designed for the subsistence farmers of southern Italy. It is the very devil to start, but it creates a perfect tilth for the seedbed.

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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• How to Hashtag (Without Being #Annoying)

  - by Mike Stiles

  The right tool in the wrong hands can be a dangerous thing. Giving a chimpanzee a chain saw would not be a pretty picture. And putting Twitter hashtags in the hands of social marketers who were never really sure how to use them can be equally unattractive. Boiled down, hashtags are for search and organization of tweets. A notch up from that, they can also be used as part of a marketing strategy. In terms of search, if you’re in the organic apple business, you want anyone who searches “organic” on Twitter to see your posts about your apples. It’s keyword tactics not unlike web site keyword search tactics. So get a clear idea of what keywords are relevant for your tweet. It’s reasonable to include #organic in your tweet. Is it fatal if you don’t hashtag the word? It depends on the person searching. If they search “organic,” your tweet’s going to come up even if you didn’t put the hashtag in front of it. If the searcher enters “#organic,” your tweet needs the hashtag. Err on the side of caution and hashtag it so it comes up no matter how the searcher enters it. You’ll also want to hashtag it for the second big reason people hashtag, organization. You can follow a hashtag. So can the rest of the Twitterverse. If you’re that into organic munchies, you can set up a stream populated only with tweets hashtagged #organic. If you’ve established a hashtag for your brand, like #nobugsprayapples, you (and everyone else) can watch what people are tweeting about your company. So what kind of hashtags should you include? They should be directly related to the core message of your tweet. Ancillary or very loosely-related hashtags = annoying. Hashtagging your brand makes sense. Hashtagging your core area of interest makes sense. Creating a specific event or campaign hashtag you want others to include and spread makes sense (the burden is on you to promote it and get it going). Hashtagging nearly every word in the tweet is highly annoying. Far and away, the majority of hashtagged words in such tweets have no relevance, are not terms that would be searched, and are not terms needed for categorization. It looks desperate and spammy. Two is fine. One is better. And it is possible to tweet with --gasp-- no hashtags! Make your hashtags as short as you can. In fact, if your brand’s name really is #nobugsprayapples, you’re burning up valuable, limited characters and risking the inability of others to retweet with added comments. Also try to narrow your topic hashtag down. You’ll find a lot of relevant users with #organic, but a lot of totally uninterested users with #food. Just as you can join online forums and gain credibility and a reputation by contributing regularly to that forum, you can follow hashtagged topics and gain the same kind of credibility in your area of expertise. Don’t just parachute in for the occasional marketing message. And if you’re constantly retweeting one particular person, stop it. It’s kissing up and it’s obvious. Which brings us to the king of hashtag annoyances, “hashjacking.” This is when you see what terms are hot and include them in your marketing tweet as a hashtag, even though it’s unrelated to your content. Justify it all you want, but #justinbieber has nothing to do with your organic apples. Equally annoying, piggybacking on a popular event’s hashtag to tweet something not connected to the event. You’re only fostering ill will and mistrust toward your account from the people you’ve tricked into seeing your tweet. Lastly, don’t @ mention people just to make sure they see your tweet. If the tweet’s not for them or about them, it’s spammy. What I haven’t covered is use of the hashtag for comedy’s sake. You’ll see this a lot and is a matter of personal taste. No one will search these hashtagged terms or need to categorize then, they’re just there for self-expression and laughs. Twitter is, after all, supposed to be fun.  What are some of your biggest Twitter pet peeves? #blogsovernow

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• Using an alternate search platform in Commerce Server 2009

  - by Lewis Benge

  Although Microsoft Commerce Server 2009's architecture is built upon Microsoft SQL Server, and has the full power of the SQL Full Text Indexing Search Platform, there are time however when you may require a richer or alternate search platform. One of these scenarios if when you want to implement a faceted (refinement) search into your site, which provides dynamic refinements based on the search results dataset. Faceted search is becoming popular in most online retail environments as a way of providing an enhanced user experience when browsing a larger catalogue. This is powerful for two reasons, firstly with a traditional search it is down to a user to think of a search term suitable for the product they are trying to find. This typically will not return similar products or help in any way to refine a larger dataset. Faceted searches on the other hand provide a comprehensive list of product properties, grouped together by similarity to help the user narrow down the results returned, as the user progressively restricts the search criteria by selecting additional criteria to search again, these facets needs to continually refresh. The whole experience allows users to explore alternate brands, price-ranges, or find products they hadn't initially thought of or where looking for in a bid to enhance cross sell in the retail environment. The second advantage of this type of search from a business perspective is also to harvest the search result to start to profile your user. Even though anonymous users may routinely visit your site, and will not necessarily register or complete a transaction to build up marketing data- profiling, you can still achieve the same result by recording search facets used within the search sequence. Below is a faceted search scenario generated from eBay using the search term "server". By creating a search profile of clicking through Computer & Networking -> Servers -> Dell - > New and recording this information against my user profile you can start to predict with a lot more certainty what types of products I am interested in. This will allow you to apply shopping-cart analysis against your search data and provide great cross-sale or advertising opportunity, or personalise the user experience based on your prediction of what the user may be interested in. This type of search is extremely beneficial in e-Commerce environments but achieving it out of the box with Commerce Server and SQL Full Text indexing can be challenging. In many deployments it is often easier to use an alternate search platform such as Microsoft's FAST, Apache SOLR, or Endecca, however you still want these products to integrate natively into Commerce Server to ensure that up-to-date inventory information is presented, profile information is generated, and you provide a consistant API. To do so we make the most of the Commerce Server extensibilty points called operation sequence components. In this example I will be talking about Apache Solr hosted on Apache Tomcat, in this specific example I have used the SolrNet C# library to interface to the Java platform. Also I am not going to talk about Solr configuration of indexing – but in a production envionrment this would typically happen by using Powershell to call the Commerce Server management webservice to export your catalog as XML, apply an XSLT transform to the file to make it conform to SOLR and use a simple HTTP Post to send it to the search enginge for indexing. Essentially a sequance component is a step in a serial workflow used to call a data repository (which in most cases is usually the Commerce Server pipelines or databases) and map to and from a Commerce Entity object whilst enforcing any business rules. So the first step in the process is to add a new class library to your existing Commerce Server site. You will need to use a new library as Sequence Components will need to be strongly named to be deployed. Once you are inside of your new project, add a new class file and add a reference to the Microsoft.Commerce.Providers, Microsoft.Commerce.Contracts and the Microsoft.Commerce.Broker assemblies. Now make your new class derive from the base object Microsoft.Commerce.Providers.Components.OperationSequanceComponent and overide the ExecuteQueryMethod. Your screen will then look something similar ot this: As all we are doing on this component is conducting a search we are only interested in the ExecuteQuery method. This method accepts three arguments, queryOperation, operationCache, and response. The queryOperation will be the object in which we receive our search parameters, the cache allows access to the Commerce Server cache allowing us to store regulary accessed information, and the response object is the object which we will return the result of our search upon. Inside this method is simply where we are going to inject our logic for our third party search platform. As I am not going to explain the inner-workings of actually making a SOLR call, I'll simply provide the sample code here. I would highly recommend however looking at the SolrNet wiki as they have some great explinations of how the API works. What you will find however is that there are some further extensions required when attempting to integrate a custom search provider. Firstly you out of the box the CommerceQueryOperation you will receive into the method when conducting a search against a catalog is specifically geared towards a SQL Full Text Search with properties such as a Where clause. To make the operation you receive more relevant you will need to create another class, this time derived from Microsoft.Commerce.Contract.Messages.CommerceSearchCriteria and within this you need to detail the properties you will require to allow you to submit as parameters to the SOLR search API. My exmaple looks like this: [DataContract(Namespace = "http://schemas.microsoft.com/microsoft-multi-channel-commerce-foundation/types/2008/03")] public class CommerceCatalogSolrSearch : CommerceSearchCriteria { private Dictionary<string, string> _facetQueries;   public CommerceCatalogSolrSearch() { _facetQueries = new Dictionary<String, String>();   }     public Dictionary<String, String> FacetQueries { get { return _facetQueries; } set { _facetQueries = value; } }   public String SearchPhrase{ get; set; } public int PageIndex { get; set; } public int PageSize { get; set; } public IEnumerable<String> Facets { get; set; }   public string Sort { get; set; }   public new int FirstItemIndex { get { return (PageIndex-1)*PageSize; } }   public int LastItemIndex { get { return FirstItemIndex + PageSize; } } }  To allow you to construct a CommerceQueryOperation call within the API you will also need to construct another class to derived from Microsoft.Commerce.Common.MessageBuilders.CommerceSearchCriteriaBuilder and is simply used to construct an instance of the CommerceQueryOperation you have just created and expose the properties you want set. My Message builder looks like this: public class CommerceCatalogSolrSearchBuilder : CommerceSearchCriteriaBuilder { private CommerceCatalogSolrSearch _solrSearch;   public CommerceCatalogSolrSearchBuilder() { _solrSearch = new CommerceCatalogSolrSearch(); }   public String SearchPhrase { get { return _solrSearch.SearchPhrase; } set { _solrSearch.SearchPhrase = value; } }   public int PageIndex { get { return _solrSearch.PageIndex; } set { _solrSearch.PageIndex = value; } }   public int PageSize { get { return _solrSearch.PageSize; } set { _solrSearch.PageSize = value; } }   public Dictionary<String,String> FacetQueries { get { return _solrSearch.FacetQueries; } set { _solrSearch.FacetQueries = value; } }   public String[] Facets { get { return _solrSearch.Facets.ToArray(); } set { _solrSearch.Facets = value; } } public override CommerceSearchCriteria ToSearchCriteria() { return _solrSearch; } }  Once you have these two classes in place you can now safely cast the CommerceOperation you receive as an argument of the overidden ExecuteQuery method in the SequenceComponent to the CommerceCatalogSolrSearch operation you have just created, e.g. public CommerceCatalogSolrSearch TryGetSearchCriteria(CommerceOperation operation) { var searchCriteria = operation as CommerceQueryOperation; if (searchCriteria == null) throw new Exception("No search criteria present");   var local = (CommerceCatalogSolrSearch) searchCriteria.SearchCriteria; if (local == null) throw new Exception("Unexpected Search Criteria in Operation");   return local; }  Now you have all of your search parameters present, you can go off an call the external search platform API. You will of-course get proprietry objects returned, so the next step in the process is to convert the results being returned back into CommerceEntities. You do this via another extensibility point within the Commerce Server API called translatators. Translators are another separate class, this time derived inheriting the interface Microsoft.Commerce.Providers.Translators.IToCommerceEntityTranslator . As you can imaginge this interface is specific for the conversion of the object TO a CommerceEntity, you will need to implement a separate interface if you also need to go in the opposite direction. If you implement the required method for the interace you will get a single translate method which has a source onkect, destination CommerceEntity, and a collection of properties as arguments. For simplicity sake in this example I have hard-coded the mappings, however best practice would dictate you map the objects using your metadatadefintions.xml file . Once complete your translator would look something like the following: public class SolrEntityTranslator : IToCommerceEntityTranslator { #region IToCommerceEntityTranslator Members   public void Translate(object source, CommerceEntity destinationCommerceEntity, CommercePropertyCollection propertiesToReturn) { if (source.GetType().Equals(typeof (SearchProduct))) { var searchResult = (SearchProduct) source;   destinationCommerceEntity.Id = searchResult.ProductId; destinationCommerceEntity.SetPropertyValue("DisplayName", searchResult.Title); destinationCommerceEntity.ModelName = "Product";   } }  Once you have a translator in place you can then safely map the results of your search platform into Commerce Entities and attach them on to the CommerceResponse object in a fashion similar to this: foreach (SearchProduct result in matchingProducts) { var destinationEntity = new CommerceEntity(_returnModelName);   Translator.ToCommerceEntity(result, destinationEntity, _queryOperation.Model.Properties); response.CommerceEntities.Add(destinationEntity); }  In SOLR I actually have two objects being returned – a product, and a collection of facets so I have an additional translator for facet (which maps to a custom facet CommerceEntity) and my facet response from SOLR is passed into the Translator helper class seperatley. When all of this is pieced together you have sucessfully completed the extensiblity point coding. You would have created a new OperationSequanceComponent, a custom SearchCritiera object and message builder class, and translators to convert the objects into Commerce Entities. Now you simply need to configure them, and can start calling them in your code. Make sure you sign you assembly, compile it and identiy its signature. Next you need to put this a reference of your new assembly into the Channel.Config configuration file replacing that of the existing SQL Full Text component: You will also need to add your translators to the Translators node of your Channel.Config too: Lastly add any custom CommerceEntities you have developed to your MetaDataDefintions.xml file. Your configuration is now complete, and you should now be able to happily make a call to the Commerce Foundation API, which will act as a proxy to your third party search platform and return back CommerceEntities of your search results. If you require data to be enriched, or logged, or any other logic applied then simply add further sequence components into the OperationSequence (obviously keeping the search response first) to the node of your Channel.Config file. Now to call your code you simply request it as per any other CommerceQuery operation, but taking into account you may be receiving multiple types of CommerceEntity returned: public KeyValuePair<FacetCollection ,List<Product>> DoFacetedProductQuerySearch(string searchPhrase, string orderKey, string sortOrder, int recordIndex, int recordsPerPage, Dictionary<string, string> facetQueries, out int totalItemCount) { var products = new List<Product>(); var query = new CommerceQuery<CatalogEntity, CommerceCatalogSolrSearchBuilder>();   query.SearchCriteria.PageIndex = recordIndex; query.SearchCriteria.PageSize = recordsPerPage; query.SearchCriteria.SearchPhrase = searchPhrase; query.SearchCriteria.FacetQueries = facetQueries;     totalItemCount = 0; CommerceResponse response = SiteContext.ProcessRequest(query.ToRequest()); var queryResponse = response.OperationResponses[0] as CommerceQueryOperationResponse;   // No results. Return the empty list if (queryResponse != null && queryResponse.CommerceEntities.Count == 0) return new KeyValuePair<FacetCollection, List<Product>>();   totalItemCount = (int)queryResponse.TotalItemCount;   // Prepare a multi-operation to retrieve the product variants var multiOperation = new CommerceMultiOperation();     //Add products to results foreach (Product product in queryResponse.CommerceEntities.Where(x => x.ModelName == "Product")) { var productQuery = new CommerceQuery<Product>(Product.ModelNameDefinition); productQuery.SearchCriteria.Model.Id = product.Id; productQuery.SearchCriteria.Model.CatalogId = product.CatalogId;   var variantQuery = new CommerceQueryRelatedItem<Variant>(Product.RelationshipName.Variants);   productQuery.RelatedOperations.Add(variantQuery);   multiOperation.Add(productQuery); }   CommerceResponse variantsResponse = SiteContext.ProcessRequest(multiOperation.ToRequest()); foreach (CommerceQueryOperationResponse queryOpResponse in variantsResponse.OperationResponses) { if (queryOpResponse.CommerceEntities.Count() > 0) products.Add(queryOpResponse.CommerceEntities[0]); }   //Get facet collection FacetCollection facetCollection = queryResponse.CommerceEntities.Where(x => x.ModelName == "FacetCollection").FirstOrDefault();     return new KeyValuePair<FacetCollection, List<Product>>(facetCollection, products); }    ..And that is it – simply a few classes and some configuration will allow you to extend the Commerce Server query operations to call a third party search platform, whilst still maintaing a unifed API in the remainder of your code. This logic stands for any extensibility within CommerceServer, which requires excution in a serial fashioon such as call to LOB systems or web service to validate or enrich data. Feel free to use this example on other applications, and if you have any questions please feel free to e-mail and I'll help out where I can!

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• CodePlex Daily Summary for Wednesday, May 26, 2010

  CodePlex Daily Summary for Wednesday, May 26, 2010New Projects3D File Manager: 3D File manager is an application that aims to show how could look file manager in 3D. It´s developed in C# and XNA frameworkAcies: Acies is a dungeon crawler game done with C# and XNA.ActiveWinery: The open source winery and vineyard application.CC.Yacht: CC.Yacht is a client/server yacht dice game written in C# .NET. It utilizes a net.tcp WCF duplex service for client/server communication.Community Forums NNTP bridge: Community project for accessing the MS Web-Forums via an open source NNTP newsserver (bridge).Dojo Timer: WPF timer for Coding Dojo meetings. Timer feito em WPF para Coding Dojo.GameFX - The Game Development Framework: The Game Development Framework (GameFX) is simply a set of libraries to be used as the foundation for any simple 2D tile-based game. It can be used...Greg Roberts MVC Extensions: Asp.Net MVC Extensions including JSONP ActionResult. Targeted for MVC 2 and .NET 4.0.IIS Deploy: Project to develop a tool that automates the deploy Web sites and WCF services in single server environments and clustered.MarkLogic Sample Authoring App for Word: The MarkLogic Authoring Sample App for Word lets authors enrich Word documents using Content Controls, associate and manage metadata with those Con...Mono.Addins: Mono.Addins is a framework for creating extensible applications, and for creating add-ins which extend applications.MPCLI: MPCLI is a library that brings the power of the GNU MP big numbers library to those who use CLS-compliant languages such as C#, F#, and Visual Basi...NTFS parser classes: This is a C++ library to help parsing an NTFS volume, as well as file records and attributes. It will facilitate much when handling NTFS filesystem...Oddworld Level Gen: A 2D platform game, with Oddworld : Abe's Oddysee asset. The game introduce a dynamic system to generate the next level according to the previous l...Page Action Web Part for SharePoint 2007: This Web Part for SharePoint 2007 allows you to perform actions (such as causing an "Access is denied", redirect to another web page, view content ...Piggy Bank: Piggy Bank is a web-based financial application targetted towards kids.Productivity Hub Solutions: The Productivity Hub 2010 is a customizable, on-premise training solution for technology products. Developed by RedTech for Microsoft, the Producti...PyQt port of TortoiseHg: PyQt port of TortoiseHg (aka TortoiseHg 2.0)Releaser™: This is my private project. Currently, I'm not going to support it publicly.SLManagers: SLManagers 用于动态加载组件 实现对程序不同的的管理Smith Async .NET Memcached Client: Async .NET Memcached Client is a fully asynchronous implementation of a memcached client. The advantage of a fully asynchronous client is that you...Tauck Public API: Tauck's public API allows for travel agencies and other parterners to use Tauck's product information in their websites and other systems. Virtualizing WrapPanel: Virtualizing WrapPanel improves performance when binding a ListBox/ListView to a large amount of data. It is written in C#New Releases3D File Manager: 3D File manager: 3D File managerAragon Online Client: Aragon Online Client: The executable version of the Aragon Online Client can be installed from the Aragon Online page: http://aragon-online.net/aoclient/publish.phpASP.NET MVC CMS ( Using CommonLibrary.NET ): CommonLibrary CMS Alpha 2: CommonLibrary CMSA simple yet powerful CMS system in ASP.NET MVC 2 using C# 3.5. ActiveRecord based support for Blogs, Widgets, Pages, Parts, Ev...BFBC2 PRoCon: PRoCon 0.5.1.8: It's not even funny anymore =\Code for Rapid C# Windows Development eBook: LLBLGen LINQPad Data Context Driver Ver 1.0.0.3: Second release of a Static LLBLGen Pro Data Context Driver for LINQPad For LLBLGen Pro versions 2.6 and 3.0 beta. Fixed 'connection string not ini...Community Forums NNTP bridge: Community Forums NNTP Bridge V01: This is the first release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open sourcen NNTP Bridge.Community Forums NNTP bridge: Community Forums NNTP Bridge V02: This is the second release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open sourcen NNTP Bridge. ...DDDSample.Net: 0.9: Release 0.9 contains two major improvements: Vanilla version (both Synch and Asynch) has been updated so its model more closely resembles Java orig...DEWD: DEWD for Umbraco: Alpha release of the package. Usable for simple SQL editing, but lacking some core features such as validation, user friendly error handling, confi...Dojo Timer: Dojo Timer v1: Primeira versão Dojo Timer.eXpress Persistent Objects (XPO) Toolkit: Samples: Video Channel Channel.zip sample shows how to build a video site using XPO and WCF Data Services. DevExpress Channel DevExpress Channel Browse ...F# Project Extender: V0.9.2.1 (VS2008,VS2010): F# project extender for Visual Studio 2008 and Visual Studio 2010. Fixed bugs: -Project extender 0.9.2.0 can't be loaded in VS2008 without SDKFeedback Form: Feedback Application: Installer of the projectFeedback Form: Feedback Form: .sln for Feedback Form ApplicationGameFX - The Game Development Framework: Version 1.0 (Beta): Project is Visual Studio 2008 solution. GameFX Source code and sample program. The sample program allows you to create maps of any size, and drop ...MarkLogic Sample Authoring App for Word: MarkLogic Sample Authoring App for Word 1.0-1: Initial release of the MarkLogic Sample Authoring App for Word. See the home page for an overview on functionality. Within the release you'll ...MarkLogic Toolkit for Word: MarkLogic Toolkit for Word 1.2-1: Release built in support of the MarkLogic Sample Authoring App for Word. Updates include: update to XQuery API to expose functions for working w...Microsoft SQL Server Community & Samples: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release contains sample code for Microsoft SQL Server 2008R2. For many of these samples you will also need...Microsoft SQL Server Product Samples: Analysis Services: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Data Programming: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Database: AdventureWorks 2008R2 RTM: Sample Databases for Microsoft SQL Server 2008R2 (RTM)This release is dedicated to the sample databases that ship for Microsoft SQL Server 2008R2. ...Microsoft SQL Server Product Samples: End to End: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Engine: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Integration Services: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Replication: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Reporting Services: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Scripts: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: Service Broker: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...Microsoft SQL Server Product Samples: XML: SQL Server 2008R2 RTM: Microsoft SQL Server 2008R2 (RTM) This release is dedicated to the samples that ship for Microsoft SQL Server 2008R2. For many of these samples y...NLog - Advanced .NET Logging: Nightly Build 2010.05.25.001: Changes since the last build:2010-05-24 23:08:47 Jarek Kowalski Fixed base constructor invocation to ensure consistency. Added tests for common wra...NTFS parser classes: NTFS parser lib 0.55: 0.55openrs: Revision 3: Things that have been added since last release: Vector expanding Dynamic vectors Vector put method chaining Basic ISAAC implementation Wor...Page Action Web Part for SharePoint 2007: Page Action Web Part v1.0.0.0: First release of the Page Action Web Part v1.0.0.0.Productivity Hub Solutions: Silverlight Bookshelf: The Silverlight Bookshelf component of the 2010 Productivity Hub provides 4 accordion-style vertical tabs dispalying Featured Video, Featured Conte...Productivity Hub Solutions: Silverlight Product Carousel: The Product Carousel Silverlight component provides a rich navigation experience to the home page of the 2010 Productivity Hub - presenting the pro...Rawr: Rawr 2.3.18: >Rawr3 Public Beta has been released! Click here for details.< - Fix for bug in parsing characters with certain abnormal characters in their data. ...Runtime Intelligence Data Visualizer: RI Data Visualizer Release 1: This release of the RI Data Visualizer contains both a WPF client that displays application usage data and a Silverlight client that displays featu...sGSHOPedit: sGSHOPedit v1.1a: Fixed: bug in parsing description from "itemextdesc.txt" Fixed: surface change event Fixed: range for numeric values Added: search featureSLManagers: SlManagers: 实现简单的组件动态下载 使用Mef技术Sudoku (Multiplayer in RnD): Sudoku (Multiplayer in RnD) 1.0.1.0 program: Sudoku project was to practice on C# by making a desktop application using some algorithm Idea: The basic idea of algorithm is from http://www.ac...Sudoku (Multiplayer in RnD): Sudoku (Multiplayer in RnD) 1.0.1.0 source: user-interface, multi-threading, formatting Sudoku project was to practice on C# by making a desktop application using some algorithm Idea: The...Tauck Public API: XML Package 1.0: Current Release of XML dataTeach.Net: Teach.Net 1.0 Alpha: First alpha version. It should work, but there's gonna be bugs. Also, no intellisense documentation (or any other sort of documentation) yet. I'm w...VCC: Latest build, v2.1.30525.0: Automatic drop of latest buildVista Media Center TCP/IP Controller: Win7 64 and 32 bit Alpha - button command fix: button command fix , button-play, button-pause, button-skip back, button-skip fwd. Confirmed works on x64. Has not been tested on x32XsltDb - DotNetNuke Module Universal Building Block: 01.01.21: ASP.NET controls TreeView and TextEditor usage Live demo site Attention This release requires DNN 5.2 or higher as it using Telerik classes.in...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active ProjectsAStar.netpatterns & practices – Enterprise Librarypatterns & practices: Windows Azure Security GuidanceRawrSqlServerExtensionsMono.AddinsBlogEngine.NETGMap.NET - Great Maps for Windows Forms & PresentationCodeReviewCaliburn: An Application Framework for WPF and Silverlight

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• CodePlex Daily Summary for Tuesday, January 25, 2011

  CodePlex Daily Summary for Tuesday, January 25, 2011Popular ReleasesKooboo CMS: Kooboo CMS 3.0 CTP: Files in this downloadkooboo_CMS.zip: The kooboo application files Content_DBProvider.zip: Additional content database implementation of MSSQL, RavenDB and SQLCE. Default is XML based database. To use them, copy the related dlls into web root bin folder and remove old content provider dlls. Content provider has the name like "Kooboo.CMS.Content.Persistence.SQLServer.dll" View_Engines.zip: Supports of Razor, webform and NVelocity view engine. Copy the dlls into web root bin folder to enable...UOB & ME: UOB ME 2.6: UOB ME 2.6????: ???? V1.0: ???? V1.0 ??Developer Guidance - Onboarding Windows Phone 7: Fuel Tracker Source: Release NotesThis project is almost complete. We'll be making small updates to the code and documentation over the next week or so. We look forward to your feedback. This documentation and accompanying sample application will get you started creating a complete application for Windows Phone 7. You will learn about common developer issues in the context of a simple fuel-tracking application named Fuel Tracker. Some of the tasks that you will learn include the following: Creating a UI that...Password Generator: 2.2: Parallel password generation Password strength calculation ( Same method used by Microsoft here : https://www.microsoft.com/protect/fraud/passwords/checker.aspx ) Minor code refactoringASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.6.2: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager the html generation has been optimized, the html page size is much smaller nowFacebook Graph Toolkit: Facebook Graph Toolkit 0.6: new Facebook Graph objects: Application, Page, Post, Comment Improved Intellisense documentation new Graph Api connections: albums, photos, posts, feed, home, friends JSON Toolkit upgraded to version 0.9 (beta release) with bug fixes and new features bug fixed: error when handling empty JSON arrays bug fixed: error when handling JSON array with square or large brackets in the message bug fixed: error when handling JSON obejcts with double quotation in the message bug fixed: erro...Microsoft All-In-One Code Framework: Visual Studio 2008 Code Samples 2011-01-23: Code samples for Visual Studio 2008BloodSim: BloodSim - 1.4.0.0: This version requires an update for WControls.dll. - Removed option to use Old Rune Strike - Fixed an issue that was causing Ratings to not properly update when running Progressive simulations - Ability data is now loaded from an XML file in the BloodSim directory that is user editable. This data will be reloaded each time a fresh simulation is run. - Added toggle for showing Graph window. When unchecked, output data will instead be saved to a text file in the BloodSim directory based on the...MVVM Light Toolkit: MVVM Light Toolkit V3 SP1 (3): Instructions for installation: http://www.galasoft.ch/mvvm/installing/manually/ Includes the hotfix templates for Windows Phone 7 development. This is only relevant if you didn't already install the hotfix described at http://blog.galasoft.ch/archive/2010/07/22/mvvm-light-hotfix-for-windows-phone-7-developer-tools-beta.aspx.Community Forums NNTP bridge: Community Forums NNTP Bridge V42: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has added some features / bugfixes: Bugfix: Decoding of Subject now also supports multi-line subjects (occurs only if you have very long subjects with non-ASCII characters)Minecraft Tools: Minecraft Topographical Survey 1.3: MTS requires version 4 of the .NET Framework - you must download it from Microsoft if you have not previously installed it. This version of MTS adds automatic block list updates, so MTS will recognize blocks added in game updates properly rather than drawing them in bright pink. New in this version of MTS: Support for all new blocks added since the Halloween update Auto-update of blockcolors.xml to support future game updates A splash screen that shows while the program searches for upd...StyleCop for ReSharper: StyleCop for ReSharper 5.1.14996.000: New Features: ============= This release is just compiled against the latest release of JetBrains ReSharper 5.1.1766.4 Previous release: A considerable amount of work has gone into this release: Huge focus on performance around the violation scanning subsystem: - caching added to reduce IO operations around reading and merging of settings files - caching added to reduce creation of expensive objects Users should notice condsiderable perf boost and a decrease in memory usage. Bug Fixes...jQuery ASP.Net MVC Controls: Version 1.2.0.0: jqGrid 3.8 support jquery 1.4 support New and exciting features Many bugfixes Complete separation from the jquery, & jqgrid codeMediaScout: MediaScout 3.0 Preview 4: Update ReleaseCoding4Fun Tools: Coding4Fun.Phone.Toolkit v1: Coding4Fun.Phone.Toolkit v1MFCMAPI: January 2011 Release: Build: 6.0.0.1024 Full release notes at SGriffin's blog. If you just want to run the tool, get the executable. If you want to debug it, get the symbol file and the source. The 64 bit build will only work on a machine with Outlook 2010 64 bit installed. All other machines should use the 32 bit build, regardless of the operating system. Facebook BadgeAutoLoL: AutoLoL v1.5.4: Added champion: Renekton Removed automatic file association Fix: The recent files combobox didn't always open a file when an item was selected Fix: Removing a recently opened file caused an errorDotNetNuke® Community Edition: 05.06.01: Major Highlights Fixed issue to remove preCondition checks when upgrading to .Net 4.0 Fixed issue where some valid domains were failing email validation checks. Fixed issue where editing Host menu page settings assigns the page to a Portal. Fixed issue which caused XHTML validation problems in 5.6.0 Fixed issue where an aspx page in any subfolder was inaccessible. Fixed issue where Config.Touch method signature had an unintentional breaking change in 5.6.0 Fixed issue which caused...iTracker Asp.Net Starter Kit: Version 3.0.0: This is the inital release of the version 3.0.0 Visual Studio 2010 (.Net 4.0) remake of the ITracker application. I connsider this a working, stable application but since there are still some features missing to make it "complete" I'm leaving it listed as a "beta" release. I am hoping to make it feature complete for v3.1.0 but anything is possible.New Projectsarchicop: Make your .NET Code Clean with ArchiCop! ArchiCop is a Visual Studio tool to manage complex .NET code and achieve high Code Quality. It's very simple to use. With ArchiCop you can validate references, project properties and group your projects in layers.Blitzkrieg Board Game (1965): I'm currently working on making Blitzkrieg using .NET 4 and WPF (http://www.boardgamegeek.com/boardgame/4168/blitzkrieg). The goal of this project is to make the game extremely mod-able, by allowing the end-user to change the sprites, game object types, map cell types, and more.Candy: Candy is modern gene-fishing platform which enables Biologists to find candidate genes with ease. Candy is implemented in C# and uses Silverlight to deliver a rich user experience.CMScreator: Content Management System CreatorDecoratorSharp: DecoratorSharp is a Decorator from python.Dorm (beta) - .Net ORM: It’s a light-weight ORM framework for .Net. The idea is to provide all the productivity of an ORM tool without abstracting entirely the database, therefore giving the developer a finer degree of control on data manipulation.DxStudyPro: DirectX Study ProFRCRobotCode: Lightsabers FRC robot code.grouptalk: grouptalkHeejooShop: Heejoo ShopIC Colorful: The aim of this project is to implement an algorithm allowing color-blind people to distinguish colors that they fail to distinguish in regular circumstances. This project is implemented as a DirectShow filter, thus could be used as a video codec as well as live video stream traItzben: Universally useful XAML behaviors, styles, and value converters. Developed in C# for WPF, Silverlight, and WP7.JSON Toolkit: JSON Toolkit is a .NET library written in C# used to handle JSON objects, convert string to JSON objects and obtainn values from them.Materials Data Centre: This project is to create aa materials data centre; a repository for experimental data. See www.materialsdatacentre.com It is built on Microsoft SharePoint with functionality exposed through Web Services.OpenCLI: OpenCLI brings a linux style CLI written in .NET. It acts as a portal from linux style commands, to their commands on the windows system. It is useful to Sysadmins, who wish to deny their uses to the power of Command Prompt, yet want them to be able to user a CLI.Pinguim Cook .Net - Automação de Restaurantes: Em CriaçãoPixination: Pixination is a tiny color picker to get any color from the screen. You will have a collection of color patterns to work with. Developed on C# with Framework 2.0Project Acolythe: Project Acolythe is the codename for a new Open Source RPG. Based upon different ideas from currently available RPGs the Game will have an incredible depth in gameplay. The Team behind is currently a bit small, so if you are interessted to help us out, leave a note ;)Propono: Blogging application based on ASP.NET MVCSharePoint 2010 Excel Export Feature: This feature can be used to export SharePoint lists to Excel Files (.xslx). You can upload templates for the excel export.SilverlightMedia JavaScript Library: A JavaScript library making it quick and easy to work with any web-based media player built with Silverlight. You can take control of any Silverlight media player using pure JavaScript. This facilitates useful scenarios e.g. creating HTML controls, displaying player status, etc.Soluciones: El project contiene herramientas de marketing para todo tipo de tama~o de empresas. Estaba basada en el standard definido por el mercado mismo. Estare publicando las descripcion del project en mas detalle.Soluciones Integrales: El projecto ve la necesidad de poder dar soporte al area de Marketing La finalidad de este proyecto es la implementacion de herramientas de marketing para que las empresas puedan ser mas eficientes al momento de procesar tareas de marketing. Les permitira: - enviar correos masivos - actualizacion de websites a distancia - ingreso de nuevos clientes a dasedatosSparkle Engine: Sparkle engine is a library for various types of effects. Currently I'm working on creating some basic text effects. Storyline Toolbox: Storyline Toolbox 2 is a web platform helping visualize the Storyline method. Version 1 of the Storyline Toolbox was developed in Perl by Linpro (now Redpill) in 2003. This project aims to providy a better user experience for students and teachers using the Storyline Toolbox.TFS Workbench Plugins: This project is dedicated to extending the functionality of the greatest Scrum tool, TFS Workbench.Tireguit Nmon Analyzer: An AIX and linux Nmon Analyzer; It uses SQL Compact 3.5 and C#. For more information on Nmon please visit http://nmon.sourceforge.net/pmwiki.php.uglifycs: Uglify.JS (https://github.com/mishoo/UglifyJS) and jsBeautifier (http://jsbeautifier.org) wrapped using JavaScript.NET (http://javascriptnet.codeplex.com) for use in .NET projects.usea: my study projectWindows Phone Cryptographic Storage: A C# library for easily storing and protecting data with a password on Windows Phone. The data is encrypted and authenticated with keys derived from a user provided password. Yahoo! Decoder: Yahoo! Decoder helps you read Yahoo! messenger chat archives offline with full support of smilies and links.????: “????”?????????????????????WinForm????，??C#????。?????????，????（2??），????！

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• Selling Federal Enterprise Architecture (EA)

  - by TedMcLaughlan

  Selling Federal Enterprise Architecture A taxonomy of subject areas, from which to develop a prioritized marketing and communications plan to evangelize EA activities within and among US Federal Government organizations and constituents. Any and all feedback is appreciated, particularly in developing and extending this discussion as a tool for use – more information and details are also available. "Selling" the discipline of Enterprise Architecture (EA) in the Federal Government (particularly in non-DoD agencies) is difficult, notwithstanding the general availability and use of the Federal Enterprise Architecture Framework (FEAF) for some time now, and the relatively mature use of the reference models in the OMB Capital Planning and Investment (CPIC) cycles. EA in the Federal Government also tends to be a very esoteric and hard to decipher conversation – early apologies to those who agree to continue reading this somewhat lengthy article. Alignment to the FEAF and OMB compliance mandates is long underway across the Federal Departments and Agencies (and visible via tools like PortfolioStat and ITDashboard.gov – but there is still a gap between the top-down compliance directives and enablement programs, and the bottom-up awareness and effective use of EA for either IT investment management or actual mission effectiveness. "EA isn't getting deep enough penetration into programs, components, sub-agencies, etc.", verified a panelist at the most recent EA Government Conference in DC. Newer guidance from OMB may be especially difficult to handle, where bottom-up input can't be accurately aligned, analyzed and reported via standardized EA discipline at the Agency level – for example in addressing the new (for FY13) Exhibit 53D "Agency IT Reductions and Reinvestments" and the information required for "Cloud Computing Alternatives Evaluation" (supporting the new Exhibit 53C, "Agency Cloud Computing Portfolio"). Therefore, EA must be "sold" directly to the communities that matter, from a coordinated, proactive messaging perspective that takes BOTH the Program-level value drivers AND the broader Agency mission and IT maturity context into consideration. Selling EA means persuading others to take additional time and possibly assign additional resources, for a mix of direct and indirect benefits – many of which aren't likely to be realized in the short-term. This means there's probably little current, allocated budget to work with; ergo the challenge of trying to sell an "unfunded mandate". Also, the concept of "Enterprise" in large Departments like Homeland Security tends to cross all kinds of organizational boundaries – as Richard Spires recently indicated by commenting that "...organizational boundaries still trump functional similarities. Most people understand what we're trying to do internally, and at a high level they get it. The problem, of course, is when you get down to them and their system and the fact that you're going to be touching them...there's always that fear factor," Spires said. It is quite clear to the Federal IT Investment community that for EA to meet its objective, understandable, relevant value must be measured and reported using a repeatable method – as described by GAO's recent report "Enterprise Architecture Value Needs To Be Measured and Reported". What's not clear is the method or guidance to sell this value. In fact, the current GAO "Framework for Assessing and Improving Enterprise Architecture Management (Version 2.0)", a.k.a. the "EAMMF", does not include words like "sell", "persuade", "market", etc., except in reference ("within Core Element 19: Organization business owner and CXO representatives are actively engaged in architecture development") to a brief section in the CIO Council's 2001 "Practical Guide to Federal Enterprise Architecture", entitled "3.3.1. Develop an EA Marketing Strategy and Communications Plan." Furthermore, Core Element 19 of the EAMMF is advised to be applied in "Stage 3: Developing Initial EA Versions". This kind of EA sales campaign truly should start much earlier in the maturity progress, i.e. in Stages 0 or 1. So, what are the understandable, relevant benefits (or value) to sell, that can find an agreeable, participatory audience, and can pave the way towards success of a longer-term, funded set of EA mechanisms that can be methodically measured and reported? Pragmatic benefits from a useful EA that can help overcome the fear of change? And how should they be sold? Following is a brief taxonomy (it's a taxonomy, to help organize SME support) of benefit-related subjects that might make the most sense, in creating the messages and organizing an initial "engagement plan" for evangelizing EA "from within". An EA "Sales Taxonomy" of sorts. We're not boiling the ocean here; the subjects that are included are ones that currently appear to be urgently relevant to the current Federal IT Investment landscape. Note that successful dialogue in these topics is directly usable as input or guidance for actually developing early-stage, "Fit-for-Purpose" (a DoDAF term) Enterprise Architecture artifacts, as prescribed by common methods found in most EA methodologies, including FEAF, TOGAF, DoDAF and our own Oracle Enterprise Architecture Framework (OEAF). The taxonomy below is organized by (1) Target Community, (2) Benefit or Value, and (3) EA Program Facet - as in: "Let's talk to (1: Community Member) about how and why (3: EA Facet) the EA program can help with (2: Benefit/Value)". Once the initial discussion targets and subjects are approved (that can be measured and reported), a "marketing and communications plan" can be created. A working example follows the Taxonomy. Enterprise Architecture Sales Taxonomy Draft, Summary Version 1. Community 1.1. Budgeted Programs or Portfolios Communities of Purpose (CoPR) 1.1.1. Program/System Owners (Senior Execs) Creating or Executing Acquisition Plans 1.1.2. Program/System Owners Facing Strategic Change 1.1.2.1. Mandated 1.1.2.2. Expected/Anticipated 1.1.3. Program Managers - Creating Employee Performance Plans 1.1.4. CO/COTRs – Creating Contractor Performance Plans, or evaluating Value Engineering Change Proposals (VECP) 1.2. Governance & Communications Communities of Practice (CoP) 1.2.1. Policy Owners 1.2.1.1. OCFO 1.2.1.1.1. Budget/Procurement Office 1.2.1.1.2. Strategic Planning 1.2.1.2. OCIO 1.2.1.2.1. IT Management 1.2.1.2.2. IT Operations 1.2.1.2.3. Information Assurance (Cyber Security) 1.2.1.2.4. IT Innovation 1.2.1.3. Information-Sharing/ Process Collaboration (i.e. policies and procedures regarding Partners, Agreements) 1.2.2. Governing IT Council/SME Peers (i.e. an "Architects Council") 1.2.2.1. Enterprise Architects (assumes others exist; also assumes EA participants aren't buried solely within the CIO shop) 1.2.2.2. Domain, Enclave, Segment Architects – i.e. the right affinity group for a "shared services" EA structure (per the EAMMF), which may be classified as Federated, Segmented, Service-Oriented, or Extended 1.2.2.3. External Oversight/Constraints 1.2.2.3.1. GAO/OIG & Legal 1.2.2.3.2. Industry Standards 1.2.2.3.3. Official public notification, response 1.2.3. Mission Constituents Participant & Analyst Community of Interest (CoI) 1.2.3.1. Mission Operators/Users 1.2.3.2. Public Constituents 1.2.3.3. Industry Advisory Groups, Stakeholders 1.2.3.4. Media 2. Benefit/Value (Note the actual benefits may not be discretely attributable to EA alone; EA is a very collaborative, cross-cutting discipline.) 2.1. Program Costs – EA enables sound decisions regarding... 2.1.1. Cost Avoidance – a TCO theme 2.1.2. Sequencing – alignment of capability delivery 2.1.3. Budget Instability – a Federal reality 2.2. Investment Capital – EA illuminates new investment resources via... 2.2.1. Value Engineering – contractor-driven cost savings on existing budgets, direct or collateral 2.2.2. Reuse – reuse of investments between programs can result in savings, chargeback models; avoiding duplication 2.2.3. License Refactoring – IT license & support models may not reflect actual or intended usage 2.3. Contextual Knowledge – EA enables informed decisions by revealing... 2.3.1. Common Operating Picture (COP) – i.e. cross-program impacts and synergy, relative to context 2.3.2. Expertise & Skill – who truly should be involved in architectural decisions, both business and IT 2.3.3. Influence – the impact of politics and relationships can be examined 2.3.4. Disruptive Technologies – new technologies may reduce costs or mitigate risk in unanticipated ways 2.3.5. What-If Scenarios – can become much more refined, current, verifiable; basis for Target Architectures 2.4. Mission Performance – EA enables beneficial decision results regarding... 2.4.1. IT Performance and Optimization – towards 100% effective, available resource utilization 2.4.2. IT Stability – towards 100%, real-time uptime 2.4.3. Agility – responding to rapid changes in mission 2.4.4. Outcomes –measures of mission success, KPIs – vs. only "Outputs" 2.4.5. Constraints – appropriate response to constraints 2.4.6. Personnel Performance – better line-of-sight through performance plans to mission outcome 2.5. Mission Risk Mitigation – EA mitigates decision risks in terms of... 2.5.1. Compliance – all the right boxes are checked 2.5.2. Dependencies –cross-agency, segment, government 2.5.3. Transparency – risks, impact and resource utilization are illuminated quickly, comprehensively 2.5.4. Threats and Vulnerabilities – current, realistic awareness and profiles 2.5.5. Consequences – realization of risk can be mapped as a series of consequences, from earlier decisions or new decisions required for current issues 2.5.5.1. Unanticipated – illuminating signals of future or non-symmetric risk; helping to "future-proof" 2.5.5.2. Anticipated – discovering the level of impact that matters 3. EA Program Facet (What parts of the EA can and should be communicated, using business or mission terms?) 3.1. Architecture Models – the visual tools to be created and used 3.1.1. Operating Architecture – the Business Operating Model/Architecture elements of the EA truly drive all other elements, plus expose communication channels 3.1.2. Use Of – how can the EA models be used, and how are they populated, from a reasonable, pragmatic yet compliant perspective? What are the core/minimal models required? What's the relationship of these models, with existing system models? 3.1.3. Scope – what level of granularity within the models, and what level of abstraction across the models, is likely to be most effective and useful? 3.2. Traceability – the maturity, status, completeness of the tools 3.2.1. Status – what in fact is the degree of maturity across the integrated EA model and other relevant governance models, and who may already be benefiting from it? 3.2.2. Visibility – how does the EA visibly and effectively prove IT investment performance goals are being reached, with positive mission outcome? 3.3. Governance – what's the interaction, participation method; how are the tools used? 3.3.1. Contributions – how is the EA program informed, accept submissions, collect data? Who are the experts? 3.3.2. Review – how is the EA validated, against what criteria?  Taxonomy Usage Example:   1. To speak with: a. ...a particular set of System Owners Facing Strategic Change, via mandate (like the "Cloud First" mandate); about... b. ...how the EA program's visible and easily accessible Infrastructure Reference Model (i.e. "IRM" or "TRM"), if updated more completely with current system data, can... c. ...help shed light on ways to mitigate risks and avoid future costs associated with NOT leveraging potentially-available shared services across the enterprise... 2. ....the following Marketing & Communications (Sales) Plan can be constructed: a. Create an easy-to-read "Consequence Model" that illustrates how adoption of a cloud capability (like elastic operational storage) can enable rapid and durable compliance with the mandate – using EA traceability. Traceability might be from the IRM to the ARM (that identifies reusable services invoking the elastic storage), and then to the PRM with performance measures (such as % utilization of purchased storage allocation) included in the OMB Exhibits; and b. Schedule a meeting with the Program Owners, timed during their Acquisition Strategy meetings in response to the mandate, to use the "Consequence Model" for advising them to organize a rapid and relevant RFI solicitation for this cloud capability (regarding alternatives for sourcing elastic operational storage); and c. Schedule a series of short "Discovery" meetings with the system architecture leads (as agreed by the Program Owners), to further populate/validate the "As-Is" models and frame the "To Be" models (via scenarios), to better inform the RFI, obtain the best feedback from the vendor community, and provide potential value for and avoid impact to all other programs and systems. --end example -- Note that communications with the intended audience should take a page out of the standard "Search Engine Optimization" (SEO) playbook, using keywords and phrases relating to "value" and "outcome" vs. "compliance" and "output". Searches in email boxes, internal and external search engines for phrases like "cost avoidance strategies", "mission performance metrics" and "innovation funding" should yield messages and content from the EA team. This targeted, informed, practical sales approach should result in additional buy-in and participation, additional EA information contribution and model validation, development of more SMEs and quick "proof points" (with real-life testing) to bolster the case for EA. The proof point here is a successful, timely procurement that satisfies not only the external mandate and external oversight review, but also meets internal EA compliance/conformance goals and therefore is more transparently useful across the community. In short, if sold effectively, the EA will perform and be recognized. EA won’t therefore be used only for compliance, but also (according to a validated, stated purpose) to directly influence decisions and outcomes. The opinions, views and analysis expressed in this document are those of the author and do not necessarily reflect the views of Oracle.

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• SPARC T5-4 LDoms for RAC and WebLogic Clusters

  - by Jeff Taylor-Oracle

  I wanted to use two Oracle SPARC T5-4 servers to simultaneously host both Oracle RAC and a WebLogic Server Cluster. I chose to use Oracle VM Server for SPARC to create a cluster like this: There are plenty of trade offs and decisions that need to be made, for example: Rather than configuring the system by hand, you might want to use an Oracle SuperCluster T5-8 My configuration is similar to jsavit's: Availability Best Practices - Example configuring a T5-8 but I chose to ignore some of the advice. Maybe I should have included an  alternate service domain, but I decided that I already had enough redundancy Both Oracle SPARC T5-4 servers were to be configured like this: Cntl 0.25  4  64GB                     App LDom                    2.75 CPU's                                        44 cores                                          704 GB              DB LDom      One CPU         16 cores         256 GB   The systems started with everything in the primary domain: # ldm list NAME             STATE      FLAGS   CONS    VCPU  MEMORY   UTIL  NORM  UPTIME primary          active     -n-c--  UART    512   1023G    0.0%  0.0%  11m # ldm list-spconfig factory-default [current] primary # ldm list -o core,memory,physio NAME              primary           CORE     CID    CPUSET     0      (0, 1, 2, 3, 4, 5, 6, 7)     1      (8, 9, 10, 11, 12, 13, 14, 15)     2      (16, 17, 18, 19, 20, 21, 22, 23) -- SNIP     62     (496, 497, 498, 499, 500, 501, 502, 503)     63     (504, 505, 506, 507, 508, 509, 510, 511) MEMORY     RA               PA               SIZE                 0x30000000       0x30000000       255G     0x80000000000    0x80000000000    256G     0x100000000000   0x100000000000   256G     0x180000000000   0x180000000000   256G # Give this memory block to the DB LDom IO     DEVICE                           PSEUDONYM        OPTIONS     pci@300                          pci_0                pci@340                          pci_1                pci@380                          pci_2                pci@3c0                          pci_3                pci@400                          pci_4                pci@440                          pci_5                pci@480                          pci_6                pci@4c0                          pci_7                pci@300/pci@1/pci@0/pci@6        /SYS/RCSA/PCIE1     pci@300/pci@1/pci@0/pci@c        /SYS/RCSA/PCIE2     pci@300/pci@1/pci@0/pci@4/pci@0/pci@c /SYS/MB/SASHBA0     pci@300/pci@1/pci@0/pci@4/pci@0/pci@8 /SYS/RIO/NET0        pci@340/pci@1/pci@0/pci@6        /SYS/RCSA/PCIE3     pci@340/pci@1/pci@0/pci@c        /SYS/RCSA/PCIE4     pci@380/pci@1/pci@0/pci@a        /SYS/RCSA/PCIE9     pci@380/pci@1/pci@0/pci@4        /SYS/RCSA/PCIE10     pci@3c0/pci@1/pci@0/pci@e        /SYS/RCSA/PCIE11     pci@3c0/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE12     pci@400/pci@1/pci@0/pci@e        /SYS/RCSA/PCIE5     pci@400/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE6     pci@440/pci@1/pci@0/pci@e        /SYS/RCSA/PCIE7     pci@440/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE8     pci@480/pci@1/pci@0/pci@a        /SYS/RCSA/PCIE13     pci@480/pci@1/pci@0/pci@4        /SYS/RCSA/PCIE14     pci@4c0/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE15     pci@4c0/pci@1/pci@0/pci@4        /SYS/RCSA/PCIE16     pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c /SYS/MB/SASHBA1     pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@4 /SYS/RIO/NET2    Added an additional service processor configuration: # ldm add-spconfig split # ldm list-spconfig factory-default primary split [current] And removed many of the resources from the primary domain: # ldm start-reconf primary # ldm set-core 4 primary # ldm set-memory 32G primary # ldm rm-io pci@340 primary # ldm rm-io pci@380 primary # ldm rm-io pci@3c0 primary # ldm rm-io pci@400 primary # ldm rm-io pci@440 primary # ldm rm-io pci@480 primary # ldm rm-io pci@4c0 primary # init 6 Needed to add resources to the guest domains: # ldm add-domain db # ldm set-core cid=`seq -s"," 48 63` db # ldm add-memory mblock=0x180000000000:256G db # ldm add-io pci@480 db # ldm add-io pci@4c0 db # ldm add-domain app # ldm set-core 44 app # ldm set-memory 704G  app # ldm add-io pci@340 app # ldm add-io pci@380 app # ldm add-io pci@3c0 app # ldm add-io pci@400 app # ldm add-io pci@440 app Needed to set up services: # ldm add-vds primary-vds0 primary # ldm add-vcc port-range=5000-5100 primary-vcc0 primary Needed to add a virtual network port for the WebLogic application domain: # ipadm NAME              CLASS/TYPE STATE        UNDER      ADDR lo0               loopback   ok           --         --    lo0/v4         static     ok           --         ...    lo0/v6         static     ok           --         ... net0              ip         ok           --         ...    net0/v4        static     ok           --         xxx.xxx.xxx.xxx/24    net0/v6        addrconf   ok           --         ....    net0/v6        addrconf   ok           --         ... net8              ip         ok           --         --    net8/v4        static     ok           --         ... # dladm show-phys LINK              MEDIA                STATE      SPEED  DUPLEX    DEVICE net1              Ethernet             unknown    0      unknown   ixgbe1 net0              Ethernet             up         1000   full      ixgbe0 net8              Ethernet             up         10     full      usbecm2 # ldm add-vsw net-dev=net0 primary-vsw0 primary # ldm add-vnet vnet1 primary-vsw0 app Needed to add a virtual disk to the WebLogic application domain: # format Searching for disks...done AVAILABLE DISK SELECTIONS:        0. c0t5000CCA02505F874d0 <HITACHI-H106060SDSUN600G-A2B0-558.91GB>           /scsi_vhci/disk@g5000cca02505f874           /dev/chassis/SPARC_T5-4.AK00084038/SYS/SASBP0/HDD0/disk        1. c0t5000CCA02506C468d0 <HITACHI-H106060SDSUN600G-A2B0-558.91GB>           /scsi_vhci/disk@g5000cca02506c468           /dev/chassis/SPARC_T5-4.AK00084038/SYS/SASBP0/HDD1/disk        2. c0t5000CCA025067E5Cd0 <HITACHI-H106060SDSUN600G-A2B0-558.91GB>           /scsi_vhci/disk@g5000cca025067e5c           /dev/chassis/SPARC_T5-4.AK00084038/SYS/SASBP0/HDD2/disk        3. c0t5000CCA02506C258d0 <HITACHI-H106060SDSUN600G-A2B0-558.91GB>           /scsi_vhci/disk@g5000cca02506c258           /dev/chassis/SPARC_T5-4.AK00084038/SYS/SASBP0/HDD3/disk Specify disk (enter its number): ^C # ldm add-vdsdev /dev/dsk/c0t5000CCA02506C468d0s2 HDD1@primary-vds0 # ldm add-vdisk HDD1 HDD1@primary-vds0 app Add some additional spice to the pot: # ldm set-variable auto-boot\\?=false db # ldm set-variable auto-boot\\?=false app # ldm set-var boot-device=HDD1 app Bind the logical domains: # ldm bind db # ldm bind app At the end of the process, the system is set up like this: # ldm list -o core,memory,physio NAME             primary          CORE     CID    CPUSET     0      (0, 1, 2, 3, 4, 5, 6, 7)     1      (8, 9, 10, 11, 12, 13, 14, 15)     2      (16, 17, 18, 19, 20, 21, 22, 23)     3      (24, 25, 26, 27, 28, 29, 30, 31) MEMORY     RA               PA               SIZE                0x30000000       0x30000000       32G IO     DEVICE                           PSEUDONYM        OPTIONS     pci@300                          pci_0               pci@300/pci@1/pci@0/pci@6        /SYS/RCSA/PCIE1     pci@300/pci@1/pci@0/pci@c        /SYS/RCSA/PCIE2     pci@300/pci@1/pci@0/pci@4/pci@0/pci@c /SYS/MB/SASHBA0     pci@300/pci@1/pci@0/pci@4/pci@0/pci@8 /SYS/RIO/NET0   ------------------------------------------------------------------------------ NAME             app              CORE     CID    CPUSET     4      (32, 33, 34, 35, 36, 37, 38, 39)     5      (40, 41, 42, 43, 44, 45, 46, 47)     6      (48, 49, 50, 51, 52, 53, 54, 55)     7      (56, 57, 58, 59, 60, 61, 62, 63)     8      (64, 65, 66, 67, 68, 69, 70, 71)     9      (72, 73, 74, 75, 76, 77, 78, 79)     10     (80, 81, 82, 83, 84, 85, 86, 87)     11     (88, 89, 90, 91, 92, 93, 94, 95)     12     (96, 97, 98, 99, 100, 101, 102, 103)     13     (104, 105, 106, 107, 108, 109, 110, 111)     14     (112, 113, 114, 115, 116, 117, 118, 119)     15     (120, 121, 122, 123, 124, 125, 126, 127)     16     (128, 129, 130, 131, 132, 133, 134, 135)     17     (136, 137, 138, 139, 140, 141, 142, 143)     18     (144, 145, 146, 147, 148, 149, 150, 151)     19     (152, 153, 154, 155, 156, 157, 158, 159)     20     (160, 161, 162, 163, 164, 165, 166, 167)     21     (168, 169, 170, 171, 172, 173, 174, 175)     22     (176, 177, 178, 179, 180, 181, 182, 183)     23     (184, 185, 186, 187, 188, 189, 190, 191)     24     (192, 193, 194, 195, 196, 197, 198, 199)     25     (200, 201, 202, 203, 204, 205, 206, 207)     26     (208, 209, 210, 211, 212, 213, 214, 215)     27     (216, 217, 218, 219, 220, 221, 222, 223)     28     (224, 225, 226, 227, 228, 229, 230, 231)     29     (232, 233, 234, 235, 236, 237, 238, 239)     30     (240, 241, 242, 243, 244, 245, 246, 247)     31     (248, 249, 250, 251, 252, 253, 254, 255)     32     (256, 257, 258, 259, 260, 261, 262, 263)     33     (264, 265, 266, 267, 268, 269, 270, 271)     34     (272, 273, 274, 275, 276, 277, 278, 279)     35     (280, 281, 282, 283, 284, 285, 286, 287)     36     (288, 289, 290, 291, 292, 293, 294, 295)     37     (296, 297, 298, 299, 300, 301, 302, 303)     38     (304, 305, 306, 307, 308, 309, 310, 311)     39     (312, 313, 314, 315, 316, 317, 318, 319)     40     (320, 321, 322, 323, 324, 325, 326, 327)     41     (328, 329, 330, 331, 332, 333, 334, 335)     42     (336, 337, 338, 339, 340, 341, 342, 343)     43     (344, 345, 346, 347, 348, 349, 350, 351)     44     (352, 353, 354, 355, 356, 357, 358, 359)     45     (360, 361, 362, 363, 364, 365, 366, 367)     46     (368, 369, 370, 371, 372, 373, 374, 375)     47     (376, 377, 378, 379, 380, 381, 382, 383) MEMORY     RA               PA               SIZE                0x30000000       0x830000000      192G     0x4000000000     0x80000000000    256G     0x8080000000     0x100000000000   256G IO     DEVICE                           PSEUDONYM        OPTIONS     pci@340                          pci_1               pci@380                          pci_2               pci@3c0                          pci_3               pci@400                          pci_4               pci@440                          pci_5               pci@340/pci@1/pci@0/pci@6        /SYS/RCSA/PCIE3     pci@340/pci@1/pci@0/pci@c        /SYS/RCSA/PCIE4     pci@380/pci@1/pci@0/pci@a        /SYS/RCSA/PCIE9     pci@380/pci@1/pci@0/pci@4        /SYS/RCSA/PCIE10     pci@3c0/pci@1/pci@0/pci@e        /SYS/RCSA/PCIE11     pci@3c0/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE12     pci@400/pci@1/pci@0/pci@e        /SYS/RCSA/PCIE5     pci@400/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE6     pci@440/pci@1/pci@0/pci@e        /SYS/RCSA/PCIE7     pci@440/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE8 ------------------------------------------------------------------------------ NAME             db               CORE     CID    CPUSET     48     (384, 385, 386, 387, 388, 389, 390, 391)     49     (392, 393, 394, 395, 396, 397, 398, 399)     50     (400, 401, 402, 403, 404, 405, 406, 407)     51     (408, 409, 410, 411, 412, 413, 414, 415)     52     (416, 417, 418, 419, 420, 421, 422, 423)     53     (424, 425, 426, 427, 428, 429, 430, 431)     54     (432, 433, 434, 435, 436, 437, 438, 439)     55     (440, 441, 442, 443, 444, 445, 446, 447)     56     (448, 449, 450, 451, 452, 453, 454, 455)     57     (456, 457, 458, 459, 460, 461, 462, 463)     58     (464, 465, 466, 467, 468, 469, 470, 471)     59     (472, 473, 474, 475, 476, 477, 478, 479)     60     (480, 481, 482, 483, 484, 485, 486, 487)     61     (488, 489, 490, 491, 492, 493, 494, 495)     62     (496, 497, 498, 499, 500, 501, 502, 503)     63     (504, 505, 506, 507, 508, 509, 510, 511) MEMORY     RA               PA               SIZE                0x80000000       0x180000000000   256G IO     DEVICE                           PSEUDONYM        OPTIONS     pci@480                          pci_6               pci@4c0                          pci_7               pci@480/pci@1/pci@0/pci@a        /SYS/RCSA/PCIE13     pci@480/pci@1/pci@0/pci@4        /SYS/RCSA/PCIE14     pci@4c0/pci@1/pci@0/pci@8        /SYS/RCSA/PCIE15     pci@4c0/pci@1/pci@0/pci@4        /SYS/RCSA/PCIE16     pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c /SYS/MB/SASHBA1     pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@4 /SYS/RIO/NET2   Start the domains: # ldm start app LDom app started # ldm start db LDom db started Make sure to start the vntsd service that was created, above. # svcs -a | grep ldo disabled        8:38:38 svc:/ldoms/vntsd:default online          8:38:58 svc:/ldoms/agents:default online          8:39:25 svc:/ldoms/ldmd:default # svcadm enable vntsd Now use the MAC address to configure the Solaris 11 Automated Installation. Database Logical Domain # telnet localhost 5000 {0} ok devalias screen                   /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@7/display@0 disk7                    /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c/scsi@0/disk@p3 disk6                    /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c/scsi@0/disk@p2 disk5                    /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c/scsi@0/disk@p1 disk4                    /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c/scsi@0/disk@p0 scsi1                    /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@c/scsi@0 net3                     /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@4/network@0,1 net2                     /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@4/network@0 virtual-console          /virtual-devices/console@1 name                     aliases {0} ok boot net2 Boot device: /pci@4c0/pci@1/pci@0/pci@c/pci@0/pci@4/network@0  File and args: 1000 Mbps full duplex Link up Requesting Internet Address for xx:xx:xx:xx:xx:xx Requesting Internet Address for xx:xx:xx:xx:xx:xx WLS Logical Domain # telnet localhost 5001 {0} ok devalias hdd1                     /virtual-devices@100/channel-devices@200/disk@0 vnet1                    /virtual-devices@100/channel-devices@200/network@0 net                      /virtual-devices@100/channel-devices@200/network@0 disk                     /virtual-devices@100/channel-devices@200/disk@0 virtual-console          /virtual-devices/console@1 name                     aliases {0} ok boot net Boot device: /virtual-devices@100/channel-devices@200/network@0  File and args: Requesting Internet Address for xx:xx:xx:xx:xx:xx Requesting Internet Address for xx:xx:xx:xx:xx:xx Repeat the process for the second SPARC T5-4, install Solaris, RAC and WebLogic Cluster, and you are ready to go. Maybe buying a SuperCluster would have been easier.

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• Problem adding "Network Policy and Access Services" role in Server 2008

  - by Django Reinhardt

  We are encountering an Error Code 0x80070643 when attempting to add the "Network Policy and Access Services" role on a fresh Windows Server 2008 R2 installation. Is there a known solution for this problem? Here is what information we have available so far: From ServerManager.log... 2504: 2009-11-23 11:12:01.712 [CBS] installing 'IAS NT Service RasServerAll RasRoutingProtocols ' ... 2504: 2009-11-23 11:12:01.911 [CBS] ...parents that will be auto-installed: 'RasServer ' 2504: 2009-11-23 11:12:01.912 [CBS] ...default children to turn-off: '<none>' 2504: 2009-11-23 11:12:01.924 [CBS] ...current state of 'IAS NT Service': p: Staged, a: Staged, s: UninstallRequested 2504: 2009-11-23 11:12:01.924 [CBS] ...setting state of 'IAS NT Service' to 'InstallRequested' 2504: 2009-11-23 11:12:01.935 [CBS] ...current state of 'RasServerAll': p: Staged, a: Staged, s: UninstallRequested 2504: 2009-11-23 11:12:01.935 [CBS] ...setting state of 'RasServerAll' to 'InstallRequested' 2504: 2009-11-23 11:12:01.946 [CBS] ...current state of 'RasRoutingProtocols': p: Staged, a: Staged, s: UninstallRequested 2504: 2009-11-23 11:12:01.946 [CBS] ...setting state of 'RasRoutingProtocols' to 'InstallRequested' 2504: 2009-11-23 11:12:01.956 [CBS] ...current state of 'RasServer': p: Staged, a: Staged, s: UninstallRequested 2504: 2009-11-23 11:12:01.956 [CBS] ...setting state of 'RasServer' to 'InstallRequested' 2504: 2009-11-23 11:12:01.967 [CBS] ...'IAS NT Service' : applicability: Applicable 2504: 2009-11-23 11:12:01.977 [CBS] ...'RasServerAll' : applicability: Applicable 2504: 2009-11-23 11:12:01.987 [CBS] ...'RasRoutingProtocols' : applicability: Applicable 2504: 2009-11-23 11:12:01.998 [CBS] ...'RasServer' : applicability: Applicable 2504: 2009-11-23 11:12:02.906 [CbsUIHandler] Initiate: 2504: 2009-11-23 11:12:02.906 [InstallationProgressPage] Installing... 2504: 2009-11-23 11:12:54.311 [CbsUIHandler] Error: -2147023293 : 2504: 2009-11-23 11:12:54.313 [CbsUIHandler] Terminate: 2504: 2009-11-23 11:12:54.316 [InstallationProgressPage] Verifying installation... 2504: 2009-11-23 11:12:54.326 [CBS] ...done installing 'IAS NT Service RasServerAll RasRoutingProtocols '. Status: -2147023293 (80070643) 2504: 2009-11-23 11:12:54.329 [NPAS] Skipped configuration of 'Network Policy Server' because install operation failed. 2504: 2009-11-23 11:12:54.330 [NPAS] Skipped configuration of 'Remote Access Service' because install operation failed. 2504: 2009-11-23 11:12:54.330 [NPAS] Skipped configuration of 'Routing' because install operation failed. 2504: 2009-11-23 11:12:54.330 [Provider] [STAT] ---- CBS Session Consolidation ----- [STAT] For 'Network Policy Server', 'Remote Access Service', 'Routing'[STAT] installation(s) took '52.616957' second(s) total. [STAT] Configuration(s) took '0.0004948' second(s) total. [STAT] Total time: '52.6174518' second(s). From System Event Viewer... Log Name: System Source: Service Control Manager Date: 23/11/2009 11:12:23 Event ID: 7023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Av7Analytics Description: The Network Policy Server service terminated with the following error: %%-2147013892 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> <EventID Qualifiers="49152">7023</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords> <TimeCreated SystemTime="2009-11-23T11:12:23.653578500Z" /> <EventRecordID>1317</EventRecordID> <Correlation /> <Execution ProcessID="468" ThreadID="2308" /> <Channel>System</Channel> <Computer>Av7Analytics</Computer> <Security /> </System> <EventData> <Data Name="param1">Network Policy Server</Data> <Data Name="param2">%%-2147013892</Data> </EventData> </Event> From Setup Event Viewer... Log Name: Setup Source: Microsoft-Windows-ServerManager Date: 23/11/2009 11:12:56 Event ID: 1616 Task Category: None Level: Error Keywords: User: AV7ANALYTICS\RenamedAdmin Computer: Av7Analytics Description: Installation failed. Roles: Network Policy and Access Services Error: Attempt to install Network Policy Server failed with error code 0x80070643. Fatal error during installation Error: Attempt to install Remote Access Service failed with error code 0x80070643. Fatal error during installation Error: Attempt to install Routing failed with error code 0x80070643. Fatal error during installation The following role services were not installed: Network Policy Server Routing and Remote Access Services Remote Access Service Routing Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-ServerManager" Guid="{8C474092-13E4-430E-9F06-5B60A529BF38}" /> <EventID>1616</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2009-11-23T11:12:56.046431200Z" /> <EventRecordID>115</EventRecordID> <Correlation /> <Execution ProcessID="2504" ThreadID="2344" /> <Channel>Setup</Channel> <Computer>Av7Analytics</Computer> <Security UserID="S-1-5-21-2753803390-1569373846-1208217686-500" /> </System> <UserData> <EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS"> <message> Roles: Network Policy and Access Services Error: Attempt to install Network Policy Server failed with error code 0x80070643. Fatal error during installation Error: Attempt to install Remote Access Service failed with error code 0x80070643. Fatal error during installation Error: Attempt to install Routing failed with error code 0x80070643. Fatal error during installation The following role services were not installed: Network Policy Server Routing and Remote Access Services Remote Access Service Routing </message> <identifiers>14, 206, 207, 208, 205</identifiers> </EventXML> </UserData> Thanks in advance for any help. It's quite shocking that we're already having problems with Microsoft's "latest and greatest".

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• DotNetOpenAuth OpenID Provider "Sequence contains more than one element"

  - by Matthew Johnson

  Hello, all, I'm having trouble implementing my OpenID provider with DNOA 3.4.3. Everything was going absolutely peachy until I needed AX support as well. I set AXFetchAsSregTransform in the web config, as recommended by Andrew at http://groups.google.com/group/dotnetopenid/browse_thread/thread/5629a24c0a7e8d99. Doing this caused me to get the exception "Sequence Contains More Than One Element" on my decide.aspx page, however, and I haven't been able to get past it. The following line is throwing the exception: Edit: Strangely enough, this is not the line throwing the error anymore. The SendResponse() is now triggering the exception ClaimsRequest requestedFields = ProviderEndpoint.PendingRequest.GetExtension(); ProviderEndpoint.SendResponse() Any thoughts on why this may be? Any help would be greatly appreciated! The logs leading up to the error are as follows: 2010-04-28 12:38:20,247 (GMT-7) [5] INFO DotNetOpenAuth.Messaging.Channel - Scanning incoming request for messages: https://myprovider/provider.ashx?openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.mode=checkid_setup&openid.ns.ext1=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ext1.mode=fetch_request&openid.ext1.type.email=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ext1.type.fullname=http%3A%2F%2Faxschema.org%2FnamePerson&openid.ext1.type.language=http%3A%2F%2Faxschema.org%2Fpref%2Flanguage&openid.ext1.required=email&openid.return_to=http%3A%2F%2Fmyrelyingparty%2Flogin.jsp%3Foidreturn%3D%252Fhome&openid.assoc_handle=%7B634080802953194640%7D%7BHxjFNw==%7D%7B20%7D&openid.realm=http%3A%2F%2Fmyrelyingparty 2010-04-28 12:38:20,285 (GMT-7) [5] INFO DotNetOpenAuth.Messaging.Channel - Processing incoming CheckIdRequest (2.0) message: openid.claimed_id: http://specs.openid.net/auth/2.0/identifier_select openid.identity: http://specs.openid.net/auth/2.0/identifier_select openid.assoc_handle: {634080802953194640}{HxjFNw==}{20} openid.return_to: http://myrelyingparty/login.jsp?oidreturn=%2Fhome openid.realm: http://myrelyingparty/ openid.mode: checkid_setup openid.ns: http://specs.openid.net/auth/2.0 openid.ns.ext1: http://openid.net/srv/ax/1.0 openid.ext1.mode: fetch_request openid.ext1.type.email: http://axschema.org/contact/email openid.ext1.type.fullname: http://axschema.org/namePerson openid.ext1.type.language: http://axschema.org/pref/language openid.ext1.required: email 2010-04-28 12:38:22,773 (GMT-7) [14] INFO DotNetOpenAuth.Messaging.Channel - Scanning incoming request for messages: https://myprovider/login.aspx?ReturnUrl=%2fdecide.aspx 2010-04-28 12:38:36,167 (GMT-7) [5] INFO DotNetOpenAuth.Messaging.Channel - Scanning incoming request for messages: https://myprovider/login.aspx?ReturnUrl=%2fdecide.aspx 2010-04-28 12:38:38,147 (GMT-7) [14] ERROR DotNetOpenAuth.Messaging - Protocol error: An HTTP request to the realm URL (http://myrelyingparty/) resulted in a redirect, which is not allowed during relying party discovery. at DotNetOpenAuth.Messaging.ErrorUtilities.VerifyProtocol(Boolean condition, String message, Object[] args) at DotNetOpenAuth.OpenId.Realm.Discover(IDirectWebRequestHandler requestHandler, Boolean allowRedirects) at DotNetOpenAuth.OpenId.Realm.DiscoverReturnToEndpoints(IDirectWebRequestHandler requestHandler, Boolean allowRedirects) at DotNetOpenAuth.OpenId.Provider.HostProcessedRequest.IsReturnUrlDiscoverableCore(OpenIdProvider provider) at DotNetOpenAuth.OpenId.Provider.HostProcessedRequest.IsReturnUrlDiscoverable(OpenIdProvider provider) at OpenIdProviderWebForms.decide.Page_Load(Object src, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.decide_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 2010-04-28 12:38:38,149 (GMT-7) [14] INFO DotNetOpenAuth.Yadis - Relying party discovery at URL http://myrelyingparty/ failed. DotNetOpenAuth.Messaging.ProtocolException: An HTTP request to the realm URL (http://myrelyingparty/) resulted in a redirect, which is not allowed during relying party discovery. at DotNetOpenAuth.Messaging.ErrorUtilities.VerifyProtocol(Boolean condition, String message, Object[] args) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\Messaging\ErrorUtilities.cs:line 235 at DotNetOpenAuth.OpenId.Realm.Discover(IDirectWebRequestHandler requestHandler, Boolean allowRedirects) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Realm.cs:line 446 at DotNetOpenAuth.OpenId.Realm.DiscoverReturnToEndpoints(IDirectWebRequestHandler requestHandler, Boolean allowRedirects) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Realm.cs:line 424 at DotNetOpenAuth.OpenId.Provider.HostProcessedRequest.IsReturnUrlDiscoverableCore(OpenIdProvider provider) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Provider\HostProcessedRequest.cs:line 142 2010-04-28 12:38:42,076 (GMT-7) [8] ERROR OpenIdProviderWebForms.Global - An unhandled exception was raised. Details follow: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. --- System.InvalidOperationException: Sequence contains more than one element at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at DotNetOpenAuth.OpenId.Provider.Request.GetExtension[T]() in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Provider\Request.cs:line 176 at DotNetOpenAuth.OpenId.Extensions.ExtensionsInteropHelper.ConvertSregToMatchRequest(IHostProcessedRequest request) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Extensions\ExtensionsInteropHelper.cs:line 180 at DotNetOpenAuth.OpenId.Behaviors.AXFetchAsSregTransform.DotNetOpenAuth.OpenId.Provider.IProviderBehavior.OnOutgoingResponse(IAuthenticationRequest request) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Behaviors\AXFetchAsSregTransform.cs:line 139 at DotNetOpenAuth.OpenId.Provider.OpenIdProvider.ApplyBehaviorsToResponse(IRequest request) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Provider\OpenIdProvider.cs:line 482 at DotNetOpenAuth.OpenId.Provider.OpenIdProvider.SendResponse(IRequest request) in c:\TeamCity\buildAgent\work\bf9e2ca68b75a334\src\DotNetOpenAuth\OpenId\Provider\OpenIdProvider.cs:line 325 at OpenIdProviderWebForms.decide.Yes_Click(Object sender, EventArgs e) in C:\Projects\OpenIdProviderWebForms\decide.aspx.cs:line 130 at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.decide_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\root\7f580b93\b3e4d917\App_Web_tulh9ymv.1.cs:line 0 at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

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• NHibernate.MappingException: No persister for:

  - by Sara Chipps

  Now, before you say it I DID google and my hbm.xml file IS an Embedded Resource. Here is the code I am calling: ISession session = GetCurrentSession(); var returnObject = session.Get<T>(Id); Here is my mapping file for the class: <?xml version="1.0" encoding="utf-8" ?> <hibernate-mapping xmlns="urn:nhibernate-mapping-2.2"> <class name="HQData.Objects.SubCategory, HQData" table="SubCategory" lazy="true"> <id name="ID" column="ID" unsaved-value="0"> <generator class="identity" /> </id> <property name="Name" column="Name" /> <property name="NumberOfBuckets" column="NumberOfBuckets" /> <property name="SearchCriteriaOne" column="SearchCriteriaOne" /> <bag name="_Businesses" cascade="all"> <key column="SubCategoryId"/> <one-to-many class="HQData.Objects.Business, HQData"/> </bag> <bag name="_Buckets" cascade="all"> <key column="SubCategoryId"/> <one-to-many class="HQData.Objects.Bucket, HQData"/> </bag> </class> </hibernate-mapping> Has anyone run to this issue before? I swore that was it after I read it, but no dice. Here is the rest of the error and thanks for your help. MappingException: No persister for: HQData.Objects.SubCategory]NHibernate.Impl.SessionFactoryImpl.GetEntityPersister(String entityName, Boolean throwIfNotFound) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Impl\SessionFactoryImpl.cs:766 NHibernate.Impl.SessionFactoryImpl.GetEntityPersister(String entityName) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Impl\SessionFactoryImpl.cs:752 NHibernate.Event.Default.DefaultLoadEventListener.OnLoad(LoadEvent event, LoadType loadType) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Event\Default\DefaultLoadEventListener.cs:37 NHibernate.Impl.SessionImpl.FireLoad(LoadEvent event, LoadType loadType) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Impl\SessionImpl.cs:2054 NHibernate.Impl.SessionImpl.Get(String entityName, Object id) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Impl\SessionImpl.cs:1029 NHibernate.Impl.SessionImpl.Get(Type entityClass, Object id) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Impl\SessionImpl.cs:1020 NHibernate.Impl.SessionImpl.Get(Object id) in c:\CSharp\NH2.0.0\nhibernate\src\NHibernate\Impl\SessionImpl.cs:985 HQData.DataAccessUtils.NHibernateObjectHelper.LoadDataObject(Int32 Id) in C:\Development\HQChannelRepo\HQ Channel Application\HQChannel\HQData\DataAccessUtils\NHibernateObjectHelper.cs:42 HQWebsite.LocalSearch.get_subCategory() in C:\Development\HQChannelRepo\HQ Channel Application\HQChannel\HQWebsite\LocalSearch.aspx.cs:17 HQWebsite.LocalSearch.Page_Load(Object sender, EventArgs e) in C:\Development\HQChannelRepo\HQ Channel Application\HQChannel\HQWebsite\LocalSearch.aspx.cs:27 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33 System.Web.UI.Control.OnLoad(EventArgs e) +99 System.Web.UI.Control.LoadRecursive() +47 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436 I had changed some code and I wasn't adding the Assembly to the config file during runtime. Thanks for your help This has been fixed, I am not F-ing with my NHibernate setup ever again!

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• websphere-mq security changes in 7.0 + - Is it possible to secure MQ objects without using security

  - by avinash

  We are using security exits in WebsphereMQ 6.0 to provide security in java clients connecting to MQ and MQ - MQ connectivity. We use security exits to provide secure way to connect to Queue managers , Queue , channel. IS there any change in security mechanism in latest version so that we can completely avoid using security exits ? This is what our requirement/goal in MQ security Queuemanagers should be only accessible with providing proper username and password (I know this is not possible in 6.0 without security exits ) A legal user after authenticating queuemanager connection should be able to access only his queue / channel. Thanks

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• Wait for a single RabbitMQ message with a timeout

  - by Evgeny

  I'd like to send a message to a RabbitMQ server and then wait for a reply message (on a "reply-to" queue). Of course, I don't want to wait forever in case the application processing these messages is down - there needs to be a timeout. It sounds like a very basic task, yet I can't find a way to do this. I've now run into this problem with both py-amqplib and the RabbitMQ .NET client. The best solution I've got so far is to poll using basic_get with sleep in-between, but this is pretty ugly: def _wait_for_message_with_timeout(channel, queue_name, timeout): slept = 0 sleep_interval = 0.1 while slept < timeout: reply = channel.basic_get(queue_name) if reply is not None: return reply time.sleep(sleep_interval) slept += sleep_interval raise Exception('Timeout (%g seconds) expired while waiting for an MQ response.' % timeout) Surely there is some better way?

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• How can I handle an empty namespace with XDocument.XPathEvaluate?

  - by Kevin

  I'm trying to use XDocument and XPathEvaluate to get values from the woot.com feed. I'm handling other namespaces fine, but this example is giving me problems. <rss xmlns:a10="http://www.w3.org/2005/Atom" version="2.0"> <channel> <category text="Comedy" xmlns="http://www.itunes.com/dtds/podcast-1.0.dtd"> </category> <!-- this is a problem node, notice 'xmlns=' --!> So I try this: XmlNamespaceManager man = new XmlNamespaceManager(nt); man.AddNamespace("ns", "http://www.w3.org/2000/xmlns/"); // i've also tried man.AddNamespace("ns", string.Empty); xDocument.Namespace = man; var val = xDocument.XPathEvaluate("/rss/channel/ns:category/@text", xdwn.Namespace); val is always null. I'm using ns: from the suggestion from VS 2010 XPath Navigator plugin. Any thoughts on how to handle this?

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• SQL 2008 R2 login/network issue

  - by martinjd

  I have a Windows Server 2008 R2 new clean install , not a VM, that I have added to a Windows Server 2003 based domain using my account which has domain admin rights. The domain functional level is 2003. I performed a clean install of SQL Server 2008 R2 using my account which has domain admin rights. The installation completed without any errors. I logged into SSMS locally and attempted to add another domain account by clicking Search, Advanced and finding the user in the domain. When I return to the "Dialog - New" window and click OK I receive the following error: Create failed for Login 'Domain\User'. (Microsoft.SqlServer.Smo) An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo) Windows NT user or group 'Domain\User' not found. Check the name again. (Microsoft SQL Server, Error: 15401) I have verified that the firewall is off, tried adding a different domain user, tried using SA to add a user, installed the hotfix for KB 976494 and verified that the Local Security Policy for Domain Member: Digitally encrypt or sign secure channel Domain Member: Digitally encrypt secure channel Domain Member: Digitally sign secure channel are disabled none of which have made a difference. I can RDP to a Server 2003 server running SQL 2008 and add the same domain user without issue. Also if I try to connect with SSMS to the sql server from another system on the domain using my account I get the following error: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. (Microsoft SQL Server, Error: 18452) and on the database server I see the following in the security event log: An account failed to log on. Subject: Security ID: NULL SID Account Name: - Account Domain: - Logon ID: 0x0 Logon Type: 3 Account For Which Logon Failed: Security ID: NULL SID Account Name: myUserName Account Domain: MYDOMAIN Failure Information: Failure Reason: An Error occured during Logon. Status: 0xc000018d Sub Status: 0x0 Process Information: Caller Process ID: 0x0 Caller Process Name: - Network Information: Workstation Name: MYWKS Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: NtLmSsp Authentication Package: NTLM Transited Services: - Package Name (NTLM only): - Key Length: 0 I am sure that the "NULL SID" has some significant meaning but have no idea at this point what the issue could be.

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