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  • Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

    - by Christie Flanagan
    Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

    - by cwarticki
    Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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  • Friday Fun: The Search For Wondla

    - by Asian Angel
    The best day of the week is finally here again, so it is time to have some fun while waiting to go home for the weekend. The game we have for you today takes you far into humanity’s future where you journey with Eva Nine in her quest to find other humans. Note: Today’s game comes with a double bonus! First, there is a sequel game that you can move on to once you have completed the first one. Second, there are three wallpapers available in multiple sizes for those who enjoy the characters and artwork presented in the game (see below). The Search For Wondla The object of the game is to find the differences between two similar looking images based on artwork from The Search For Wondla by Tony DiTerlizzi. Are you ready to join Eva Nine in her quest to find other humans in the future? Note: There is a version available for those who would like to play The Search For Wondla on their iPads! The first game has 28 levels of difference finding goodness for you to work through. Each level will list the minimum number of differences that you need to find to progress to the next level. If you need a hint along the way just click on the Shake or Reveal options at the bottom of the game play window. Get a level completed quickly enough and you get bonus points! There will also be differences in the images for individual levels each time you play the game, so have fun! Note: The second game has 12 levels to complete. To give you a good feel for the game we have covered the first six levels here and provided seven clues for each level (you are only required to find a minimum of five). Eva Nine viewing the holographic outdoor projections in the main hub of her living quarters… Eva Nine is in a grumpy mood as Muthr visits her at bedtime… Eva Nine in her secret hideaway visiting old “childhood friends” as she contemplates her recent survival test failure. Eva Nine viewing the entire set of floor plans for the underground sanctuary where she was born and has been growing up. Eva Nine’s escape to the surface as the underground sanctuary is attacked by the bounty hunter creature Besteel. Eva Nine on the surface for the first time in her young life. Will she be successful in her quest? There is only one way to find out! Play The Search For Wondla Part 1 Play The Search For Wondla Part 2 Bonus Content If you have enjoyed this game you can learn more about the book and download the three wallpapers shown here by visiting the link below! Note: The wallpapers come in the following sizes: 1024*768, 1280*800, 1280*1024, 1440*900, iPhone, iPhone4, and iPad (click on the Extras link at the bottom of the page). Visit the Search For Wondla Homepage Do you enjoy playing difference finding games? Then you will definitely want to have a look at another wonderful game that we have covered here: Friday Fun: Isis Latest Features How-To Geek ETC The How-To Geek Guide to Learning Photoshop, Part 8: Filters Get the Complete Android Guide eBook for Only 99 Cents [Update: Expired] Improve Digital Photography by Calibrating Your Monitor The How-To Geek Guide to Learning Photoshop, Part 7: Design and Typography How to Choose What to Back Up on Your Linux Home Server How To Harmonize Your Dual-Boot Setup for Windows and Ubuntu Hang in There Scrat! – Ice Age Wallpaper How Do You Know When You’ve Passed Geek and Headed to Nerd? On The Tip – A Lamborghini Theme for Chrome and Iron What if Wile E. Coyote and the Road Runner were Human? [Video] Peaceful Winter Cabin Wallpaper Store Tabs for Later Viewing in Opera with Tab Vault

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  • Oracle WebCenter Portlet Debugging

    - by Alexander Rudat
    IntroductionThis article describes how to debug a portlets that is already deployed to WebLogic server using Oracle JDeveloper 11g.OverviewThese a Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} re the basic steps involved in remote debugging an WebCenter portlets deployed in WebLogic:Configuration of the WebLogic to support remote debuggingConfiguration of the portlet project in JDeveloperActual debugging of the portletConfiguration of the WebLogicTo start the WebLogic server in debugging mode, there are a couple of configuration changes that need to be done to the WebLogic domain where the portlet is deployed.First we need to edit JVM options of the WebLogic server startup script where the portlet is deployed. Normally the startManagedWebLogic.cmd is used to start this managed server.This startup script is located in the %MIDDLEWARE_HOME%\user_projects\domains\<domain_name>\bin  directory, where %MIDDLEWARE_HOME% is the installation directory of WebLogic.Add the following line before the set JAVA_OPTIONS= line:set REMOTE_DEBUG_JAVA_OPTIONS=-Xdebug -Xnoagent -Xrunjdwp:transport=dt_socket,address=4000,server=y,suspend=nChange the set JAVA_OPTIONS= line to read like the one below:set JAVA_OPTIONS=%SAVE_JAVA_OPTIONS% %ADF_JAVA_OPTIONS% %REMOTE_DEBUG_JAVA_OPTIONS%After this changes save the startup script and start the managed server and be sure that you have access to the admin console (for example http://localhost:7001/console).Finally we need to check, that HTTP tunneling is enabled on the managed server. To do this, login to the admin console, select the managed server and select the Protocols tab.Be sure that Enable Tunneling is selected.Configuration of the portletFirst let's create a new run configuration specifically for remote debugging. Double-click the project where you portlets are developed.In the Project Properties select the Run/Debug/Profile page. Click New... to create a new run configuration. In the Create Run Configuration  dialog enter Remote Debugging for the name of the run configuration. Leave the Copy Settings From selection to Default and click OK to create the new run configuration.Once the Remote Debug run configuration is created, select it in the Run Configurations and click Edit... to bring up the Edit Run Configuration dialog. In the Launch Settings page click on the Remote Debugging checkbox to enable remote debugging for this run configuration.Finally select the Remote page and verify that the Protocol is set to Attach to JPDA and the port matches the port specified earlier when configuring WebLogic for remote debugging (defaults to 4000).Actual debugging of the portletTo start the remote debugging profile, right-click on your portlet project and select Start Remote Debugger.Now JDeveloper is asking the host and port specification. If you WebLogic server is installed locally, you can apply the default settings: Set a breakpoint at you java code and run the portal (WebCenter) application, where the portlet is used.That's all, now you are able to debug the portlet java code. Hope you will find all errors in your portlet :-)Referenceshttp://www.oracle.com/technology/products/jdev/howtos/weblogic/remotedebugwls.html

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  • The “Customer” Experience Revolution is Here

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Anthony Lye, SVP, Oracle Development The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value. Here’s some food for thought, according to the 2011 Customer Experience Impact (CEI) Report, a full 89 percent of consumers will switch brands for a better customer experience. In short, in today’s era of the empowered consumer, delivering excellent customer experiences is what will, and is, defining the next great brands. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City. You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do: #OracleCX, #ExperienceRevolution

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  • Oracle WebCenter - Well Connected

    - by Brian Dirking
    800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} An good post from Dan Elam on the state of the ECM industry (http://www.aiim.org/community/blogs/community/ECM-Vendors-go-to-War) . For those of you who don’t know Dan, he is one of the major forces in the content management industry. He founded eVisory and IMERGE Consulting, he is an AIIM Fellow and a former US Technical Expert to the International Standards Organization (ISO), and has been a driving force behind EmTag, AIIM’s Emerging Technologies Group. His post is interesting – it starts out talking about our Moveoff Documentum campaign, but then it becomes a much deeper insight into the ECM industry. Dan points out that Oracle has been making quiet strides in the ECM industry. In fact, analysts share this view Oracle, pointing out Oracle is growing greater than 20% annually while many of the big vendors are shrinking. And as Dan points out, this cements Oracle as one of the big five in the ECM space – the same week that Autonomy was removed from the Gartner Magic Quadrant for ECM. One of the key things points out is that Oracle WebCenter is well connected. WebCenter has out-of-the-box connections to key enterprise applications such as E-Business Suite, PeopleSoft, Siebel and JD Edwards. Those out-of-the-box integrations make it easy for organizations to drive content right into the places where it is needed, in the midst of business processes. At the same time, WebCenter provides composite interface capabilities to bring together two or more of these enterprise applications onto the same screen. Combine that with the capabilities of Oracle Social Network, you start to see how Oracle is providing a full platform for user engagement. But beyond those connections, WebCenter can also connect to other content management systems. It can index and search those systems from a single point of search, bringing back results in a single combined hitlist. WebCenter can also extend records management capabilities into Documentum, SharePoint, and email archiving systems. From a single console, records managers can define a series, set a retention schedule, and place holds – without having to go to each system to make these updates. Dan points out that there are some new competitive dynamics – to be sure. And it is interesting when a system can interact with another system, enforce dispositions and holds, and enable users to search and retrieve content. Oracle WebCenter is providing the infrastructure to build on, and the interfaces to drive user engagement. It’s an interesting time.

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  • How to make software development decisions based on facts

    - by Laila
    We love to hear stories about the many and varied ways our customers use the tools that we develop, but in our earnest search for stories and feedback, we'd rather forgotten that some of our keenest users are fellow RedGaters, in the same building. It was almost by chance that we discovered how the SQL Source Control team were using SmartAssembly. As it happens, there is a separate account (here on Simple-Talk) of how SmartAssembly was used to support the Early Access program; by providing answers to specific questions about how the SQL Source Control product was used. But what really got us all grinning was how valuable the SQL Source Control team found the reports that SmartAssembly was quickly and painlessly providing. So gather round, my friends, and I'll tell you the Tale Of The Framework Upgrade . <strange mirage effect to denote a flashback. A subtle background string of music starts playing in minor key> Kevin and his team were undecided. They weren't sure whether they could move their software product from .NET 2 to .NET 3.5 , let alone to .NET 4. You see, they were faced with having to guess what version of .NET was already installed on the average user's machine, which I'm sure you'll agree is no easy task. Upgrading their code to .NET 3.5 might put a barrier to people trying the tool, which was the last thing Kevin wanted: "what if our users have to download X, Y, and Z before being able to open the application?" he asked. That fear of users having to do half an hour of downloads (.followed by at least ten minutes of installation. followed by a five minute restart) meant that Kevin's team couldn't take advantage of WCF (Windows Communication Foundation). This made them sad, because WCF would have allowed them to write their code in a much simpler way, and in hours instead of days (as was the case with .NET 2). Oh sure, they had a gut feeling that this probably wasn't the case, 3.5 had been out for so many years, but they weren't sure. <background music switches to major key> SmartAssembly Feature Usage Reporting gave Kevin and his team exactly what they needed: hard data on their users' systems, both hardware and software. I was there, I saw it happen, and that's not the sort of thing a woman quickly forgets. I'll always remember his last words (before he went to lunch): "You get lots of free information by just checking a box in SmartAssembly" is what he said. For example, they could see how many CPU cores their customers were using, and found out that they should be making use of parallelism to take advantage of available cores. But crucially, (and this is the moral of my tale, dear reader), Kevin saw that 99% of SQL Source Control's users were on .NET 3.5 or above.   So he knew that they could make the switch and that is was safe to do so. With this reassurance, they could use WCF to not only make development easier, but to also give them a really nice way to do inter-process communication between the Source Control and the SQL Compare products. To have done that on .NET 2.0 was certainly possible <knowing chuckle>, but Microsoft have made it a lot easier with WCF. <strange mirage effect to denote end of flashback> So you see, with Feature Usage Reporting, they finally got the hard evidence they needed to safely make the switch to .NET 3.5, knowing it would not inconvenience their users. And that, my friends, is just the sort of thing we like to hear.

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  • Un balance del XXI Congreso de la Comunidad de Usuarios de Oracle

    - by Fabian Gradolph
    La XXI edición del Congreso de CUORE (Comunidad de Usuarios de Oracle) se clausuró el miércoles pasado tras dos intensos días de conferencias, talleres, reuniones y mesas redondas. Los más de 600 asistentes son una buena muestra del gran interés que despiertan las propuestas tecnológicas de Oracle entre nuestros clientes. Big Data y el sector utilities fueron dos de los grandes protagonistas del Congreso. El evento fue inaugurado por Félix del Barrio (en la segunda foto por la izquierda), director general de Oracle en España. Una buena parte del evento, la mañana del martes, estuvo dedicada a Big Data. Con Andrew Sutherland, Vicepresidente Senior de Tecnología de Oracle en EMEA, haciendo la presentación principal, para dar paso después a sesiones específicas sobre las tecnologías necesarias en las diferentes fases de los proyectos Big Data (obtener los datos, organizarlos, analizarlos y, finalmente, tomar las decisiones de negocio correspondientes). No nos vamos a entretener explicando qué es Big Data, un tema que ya hemos tratado previamente en este blog (aquí y aquí), pero sí hay que llamar la atención sobre un tema que Andrew Sutherland puso sobre la mesa en una reunión con periodistas: los proyectos relacionados con los Big Data tienen sentido pleno si nos sirven para modificar procesos y modelos de negocio, de forma que incrementemos la eficacia de la organización. Si nuestra organización está basada en procesos rígidos e inmutables (lo que tiene que ver esencialmente con el tipo de aplicaciones que estén implementadas), el aprovechamiento de los Big Data será limitado. En otras palabras, Big Data es un impulsor del cambio en las organizaciones. Normal 0 21 false false false ES X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Los retos a los que se enfrenta un sector como el energético ocuparon el segundo día del Congreso. Las tendencias de la industria como las Redes Inteligentes, el Smart Metering, la entrada de nuevos actores y distribuidores en el mercado, la atomización de las operadoras y las inversiones congeladas son el panorama que se dibuja para las compañías del sector utilities . Además de los grandes eventos (Big Data y Oracle Utilities Day), las dos jornadas del Congreso sirvieron para que aquellos partners de Oracle que lo desearan recibieran la certificación gratuita de sus profesionales en diversas jornadas de examen. Adicionalmente, se desarrollaron sesiones paralelas sobre tecnologías y visiones estratégicas, demostraciones de producto y casos de éxito. En resumen, el balance del XXI Congreso de CUORE es muy positivo para Oracle, para nuestros clientes y para nuestros partners. Os esperamos a todos el próximo año.

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  • List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

    - by Deepak Arora
    In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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  • They may block off Howard Street—but Oracle OpenWorld is a two-way street.

    - by Oracle Accelerate for Midsize Companies
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 by Jim Lein, Sr. Director, Oracle Accelerate for Midsize Companies “Engineered to Inform and Inspire”—that’s the theme of Oracle OpenWorld 2012. In early October, tens of thousands of attendees will descend on the streets of San Francisco because they share one thing in common: the desire to learn more about Oracle. You might think that’s the way we, Oracle employees, look at this event—as just another opportunity for attendees to learn about what we do. But it’s really a two way street. Every year I’m amazed by how informed and inspired I am by our customers and their companies. Midsize companies buy Oracle to grow. As part of the Oracle Accelerate for Midsize Companies team I get to talk with our partners and business leaders at growing companies almost every day, usually via phone. Oracle OpenWorld presents the perfect opportunity to meet some of them in person, in an informal setting, and in one of the most beautiful cities in the world. The stories our customers tell me about their businesses provide vivid examples of how they have overcome the challenges of managing increasingly complex global operations and growing during uncertain economic conditions. It’s no secret that my favorite session at Oracle OpenWorld (besides Larry Ellison’s keynotes and the Customer Appreciation Event, of course) is the Oracle Accelerate Customer Panel. This year we’re featuring executives from three companies who deployed Oracle ERP rapidly to support their company’s growth: Chris Powell, VP and Corporate Controller of Beats by Dr. Dre, a California based designer and manufacturer of premium headphones (sorry, no free samples), Iñaki Zuazo, CIO of Industrias Juno, a building materials provider based in Spain, Kamran Moosa, Project Coordinator for Spartan Engineering, a provider of engineering and construction support services for an LPG storage project in Texas, and That’s a pretty diverse lineup and it will be interesting to hear the perspectives of both IT and financial project stakeholders. The session, “Oracle Accelerate Customer Case Studies: Rapid Deployment of Oracle Applications”, is at 3:30 pm on Wednesday, October 3, in the Concert room at the Palace Hotel. Oracle loves our hometown of San Francisco and it’s a great place to host Oracle OpenWorld. It’s now San Francisco’s largest conference and the city closes off Howard Street to better accommodate the attendees. Some Bay Area commuters may be inconvenienced for a few days by this closure but the conference brings about $100 million into the local economy. Now that’s a two-way street. More Oracle Accelerate at Oracle OpenWorld “Faster, Better, Cheaper Application Deployment with Oracle Business Accelerators”, Monday, October 1st, 10:45 a.m., Moscone West Room 3016 “Oracle Accelerate and Oracle Business Accelerators for Midsize Companies”, (partners only), Wednesday, October 3, 10:15 a.m., Marriott – Golden Gate B Visit the Oracle Accelerate and Oracle Business Accelerator Kiosk in the Moscone West Exhibit Grounds Download the Focus On Oracle Accelerate for Midsize Companies Focus document /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • BYOD is not a fashion statement; it’s an architectural shift - by Indus Khaitan

    - by Greg Jensen
    Ten years ago, if you asked a CIO, “how mobile is your enterprise?”. The answer would be, “100%, we give Blackberry to all our employees.”Few things have changed since then: 1.    Smartphone form-factors have matured, especially after the launch of iPhone. 2.    Rapid growth of productivity applications and services that enable creation and consumption of digital content 3.    Pervasive mobile data connectivityThere are two threads emerging from the change. Users are rapidly mingling their personas of an individual as well as an employee. In the first second, posting a picture of a fancy dinner on Facebook, to creating an expense report for the same meal on the mobile device. Irrespective of the dual persona, a user’s personal and corporate lives intermingle freely on a single hardware and more often than not, it’s an employees personal smartphone being used for everything. A BYOD program enables IT to “control” an employee owned device, while enabling productivity. More often than not the objective of BYOD programs are financial; instead of the organization, an employee pays for it.  More than a fancy device, BYOD initiatives have become sort of fashion statement, of corporate productivity, of letting employees be in-charge and a show of corporate empathy to not force an archaic form-factor in a world of new device launches every month. BYOD is no longer a means of effectively moving expense dollars and support costs. It does not matter who owns the device, it has to be protected.  BYOD brings an architectural shift.  BYOD is an architecture, which assumes that every device is vulnerable, not just what your employees have brought but what organizations have purchased for their employees. It's an architecture, which forces us to rethink how to provide productivity without comprising security.Why assume that every device is vulnerable? Mobile operating systems are rapidly evolving with leading upgrade announcement every other month. It is impossible for IT to catch-up. More than that, user’s are savvier than earlier.  While IT could install locks at the doors to prevent intruders, it may degrade productivity—which incentivizes user’s to bypass restrictions. A rapidly evolving mobile ecosystem have moving parts which are vulnerable. Hence, creating a mobile security platform, which uses the fundamental blocks of BYOD architecture such as identity defragmentation, IT control and data isolation, ensures that the sprawl of corporate data is contained. In the next post, we’ll dig deeper into the BYOD architecture. Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

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  • Oracle User Communities and Enterprise Manager

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

    - by Kathryn Perry
    A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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  • Instant Rename and Rename Refactoring

    - by Petr
    During the last weeks I have got  a few questions about rename refactoring and some users also complain to me that the refactoring in NetBeans 6.x was much faster. So I would like to explain the situation. For some people, who don't know, Instant Rename action and Rename Refactoring  can look like one action. But it's not true, even if  both actions use the same shortcut (CTRL + R). NetBeans 6.x contained only Instant Rename action (speaking about PHP support), which we can mark as very simple rename refactoring through one file. From NetBeans 7.0 the Instant Rename action works only in "non public" context. It means that this action is used for fast renaming variables that has local context like inside a method, or for renaming private methods and fields that can not be used outside of the scope, where they are declared. From user point of view these two action can be simply recognized. When is after CTRL+R called Instant Rename action, then the identifier is surrounded with rectangle and you can rename it directly in the file. It's fast and simple, also the usages of this identifier are renamed in the same time as you write. The picture below shows Instant Rename action for $message identifier, that is visible only in the print_test method and due this after CTRL+R is called Instant Rename. In NetBeans 7.0, there was added Rename Refactoring that is called for public identifiers. It means for identifiers that could be used in other files. If you press CTRL+R shortcut when the caret is inside $hello identifier from the picture above, NetBeans recognizes that $hello is declared / used in a global context and calls the Rename Refactoring that brings a dialog to change the name of the identifier. From this dialog you have to preview suggested changes, through pressing Preview button and then execute the refactoring through Do Refactoring button. Yes, it's more complicated from user point of view than Instant Rename, but in Rename Refactoring NetBeans can change more files at once. It should be  the developer responsibility to decide whether the suggested changes are right and the refactoring can be executed or in some files original name should be kept. Someone can argue that he doesn't use $hello variable in any other file so Instant Rename could be used in such case. Yes it's true, but in such case NetBeans has to know all usages of all identifiers and keep this informations up to date during editing a file. I'm sure that this is not possible due to the performance problems, mainly for big projects. So the usages are computed after pressing the Preview button. And why is the Refactor button always disabled in the Rename dialog and user has to always go through the preview phase? NetBeans has API and SPI for implementing refactoring actions and this dialog is a part of this infrastructure. If you rename an identifier for example in Java, the Refactor buttons is enabled, but Java is strongly type language and you can be almost in 99% sure that the IDE will suggest the right results. In PHP as a dynamic language, we can not be sure, what NetBeans finds is only a "guess". This is why NetBeans pushes developers to preview the changes for PHP rename. I hope that I have explain it clearly. I'm open to any discussion. What I have described above is situation in NetBeans 7.0, 7.0.1 and probably it will be also in NetBeans 7.1, because there is no plan to change it. Please write your opinion here.

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  • Who should ‘own’ the Enterprise Architecture?

    - by Michael Glas
    I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Teeing Off With Chris Leone at OpenWorld 2012

    - by Kathryn Perry
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Chris Leone, Senior Vice President, Oracle Applications Development Monday morning in downtown San Francisco - lots of sunshine, plenty of traffic, and sidewalks chocked full of people with fresh faces and blister free feet. Let the week of Oracle OpenWorld begin! For a great Applications start, Chris Leone packed the house with his Fusion Applications overview session - he covered strategy, scope, roadmaps, and customer successes. Fusion Apps, the world's best SaaS suite, is built on 100 percent standards. Chris talked about its information driven user experience, its innovative design, and the choice of deployment. People can run Fusion in the cloud, in a managed / hosted environment, or on premise -- or they can use a combination of these three models. About seventy percent of our customers go with SaaS. Release 5 of Fusion Apps will become available soon. The cadence of releases will be three times a year. The key drivers are to accelerate business success (no rip and replace) and to simplify business processes. Chris told the audience that organic Fusion is the centerpiece of our cloud solutions, rounded out with acquired offerings such as Taleo Recruiting and RightNow Customer Service. From the cloud solutions, customers can expect real time and predictive BI, social capabilities, choice of deployment, and more productivity because of a next generation UX called FUSE. Chris's demo showed a super easy, new UI that touts self service navigation. We'll blog about FUSE in the very near future. Chris said the next 365 days of Fusion Apps would include more localization, more industries, more power, more mobile, and more configurability. The audience was challenged to think hard about how Fusion could be part of their three-to-five year plans. Chris set up a great opportunity for you to follow up with your customers as they explore the possibilities.

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  • Hello World - My Name is Christian Finn and I'm a WebCenter Evangelist

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Good Morning World! I'd like to introduce a new member of the Oracle WebCenter Team, Christian Finn. We decided to let him do his own intros today. Look for his guest posts next week and he'll be a frequent contributor to WebCenter blog and voice of the community. Hello (Oracle) World! Hi everyone, my name is Christian Finn. It’s a coder’s tradition to have “hello world” be the first output from a new program or in a new language. While I have left my coding days far behind, it still seems fitting to start my new role here at Oracle by saying hello to all of you—our customers, partners and my colleagues. So by way of introduction, a little background about me. I am the new senior director for evangelism on the WebCenter product management team. Not only am I new to Oracle, but the evangelism team is also brand new. Our mission is to raise the profile of Oracle in all of the markets/conversations in which WebCenter competes—social business, collaboration, portals, Internet sites, and customer/audience engagement. This is all pretty familiar turf for me because, as some of you may know, until recently I was the director of product management at Microsoft for Microsoft SharePoint Server and several other SharePoint products. And prior to that, I held management roles at Microsoft in marketing, channels, learning, and enterprise sales. Before Microsoft, I got my start in the industry as a software trainer and Lotus Notes consultant. I am incredibly excited to be joining Oracle at this time because of the tremendous opportunity that lies ahead to improve how people and businesses work. Of all the vendors offering a vision for social business, Oracle is unique in having best of breed strength in market (or coming soon) in all three critical areas: customer experience management; the middleware and back-end applications that run your business; and in the social, collaboration, and content technologies that are the connective tissue between them. Everyone else can offer one or two of the above, but not all three unified together. So it is a great time to come board and there’s a fantastic team of people hard at work on building great products for you. In the coming weeks and months you’ll be hearing much more from us. For now, we’ll kick things off with some blog posts here on the WebCenter blog. Enjoy the reads and please share your thoughts with me over Twitter on @cfinn.

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  • The Hunger Games for Aspiring IT Professionals

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} It seems that no one can escape the buzz around Hunger Games. And who could? Stephen King said it best in his review when he referred to the Collins’ novel as “a violent, jarring speed-rap of a novel that generates nearly constant suspense and may also generate a fair amount of controversy”. So what’s the tie in for IT? Let’s leave the dystopia of District 12 and come back to today’s reality. This is the world of radical IT paradigm shifts that haven’t been seen since Java was introduced in 1995. Everything you learned in school is probably outdated as of Friday. And everything you learned on Friday will probably change when you get to work on Monday. Nevertheless, we’re eager, we’re aspiring, we’re hungry to learn. While the challenges upon us may not rival the venomous bees (or ‘tracker jackers’) seen in this blockbuster, there are certainly obstacles to be found. In preparation, I leave you two pieces of advice - aside from avoiding werewolves… Learn the Cloud If you had asked me what to learn in 1995, I would have said, “Go learn Java”. But now my advice is “Go learn Java and then learn Cloud”. Cloud computing and Java go hand in hand. This is especially true for Oracle’s own Public Cloud which uses Java (via WebLogic 12c) as well as Oracle Database at its core foundation. Understanding the connotations of elasticity, scale, virtualization, and multi-tenancy, (to name just a few) requires a strong foundation in computer science and especially Java to get it right. Without Java, the Cloud is nothing more than a brittle application meagerly deployed on the internet. Get Social and Actively Participate And at all levels. Socializing your ideas internally is dreadfully important. And this means socializing and communicating your good ideas to lines of business, to architects, business analysts, developers, DBAs and Operations. But don’t forget to go external. Stay current by being on the lookout for blogs, tweets, webcasts, papers, podcasts and videos for your technology area. Be not just a subscriber but a participant in these channels as well. Attend industry and vendor sponsored events to learn from the experts – and seek out opportunities to stay connected with those that are smarter than you. You’ll gain more understanding if you participate actively. At the same time you’ll make friends (and allies) and you’ll be glad you did. Tell help you get social and actively participate [while learning the Cloud] here are a couple of pointers for you: See our website on Cloud and Fusion Middleware Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook Find us at one of our key events Meanwhile, happy IT hunger games!

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  • No audio with headphones, but audio works with integrated speakers

    - by Pedro
    My speakers work correctly, but when I plug in my headphones, they don't work. I am running Ubuntu 10.04. My audio card is Realtek ALC259 My laptop model is a HP G62t a10em In another thread someone fixed a similar issue (headphones work, speakers not) folowing this: sudo vi /etc/modprobe.d/alsa-base.conf (or some other editor instead of Vi) Append the following at the end of the file: alias snd-card-0 snd-hda-intel options snd-hda-intel model=auto Reboot but it doesnt work for me. Before making and changes to alsa, this was the output: alsamixer gives me this: Things I did: followed this HowTo but now no hardware seems to be present (before, there were 2 items listed): Now, alsamixer gives me this: alsamixer: relocation error: alsamixer: symbol snd_mixer_get_hctl, version ALSA_0.9 not defined in file libasound.so.2 with link time reference I guess there was and error in the alsa-driver install so I began reinstalling it. cd alsa-driver* //this works fine// sudo ./configure --with-cards=hda-intel --with-kernel=/usr/src/linux-headers-$(uname -r) //this works fine// sudo make //this doesn't work. see ouput error below// sudo make install Final lines of sudo make: hpetimer.c: In function ‘snd_hpet_open’: hpetimer.c:41: warning: implicit declaration of function ‘hpet_register’ hpetimer.c:44: warning: implicit declaration of function ‘hpet_control’ hpetimer.c:44: error: expected expression before ‘unsigned’ hpetimer.c: In function ‘snd_hpet_close’: hpetimer.c:51: warning: implicit declaration of function ‘hpet_unregister’ hpetimer.c:52: error: invalid use of undefined type ‘struct hpet_task’ hpetimer.c: In function ‘hpetimer_init’: hpetimer.c:88: error: ‘EINVAL’ undeclared (first use in this function) hpetimer.c:99: error: invalid use of undefined type ‘struct hpet_task’ hpetimer.c:100: error: invalid use of undefined type ‘struct hpet_task’ hpetimer.c: At top level: hpetimer.c:121: warning: excess elements in struct initializer hpetimer.c:121: warning: (near initialization for ‘__param_frequency’) hpetimer.c:121: warning: excess elements in struct initializer hpetimer.c:121: warning: (near initialization for ‘__param_frequency’) hpetimer.c:121: warning: excess elements in struct initializer hpetimer.c:121: warning: (near initialization for ‘__param_frequency’) hpetimer.c:121: warning: excess elements in struct initializer hpetimer.c:121: warning: (near initialization for ‘__param_frequency’) hpetimer.c:121: error: extra brace group at end of initializer hpetimer.c:121: error: (near initialization for ‘__param_frequency’) hpetimer.c:121: warning: excess elements in struct initializer hpetimer.c:121: warning: (near initialization for ‘__param_frequency’) make[1]: *** [hpetimer.o] Error 1 make[1]: Leaving directory `/usr/src/alsa/alsa-driver-1.0.9/acore' make: *** [compile] Error 1 And then sudo make install gives me: rm -f /lib/modules/0.0.0/misc/snd*.*o /lib/modules/0.0.0/misc/persist.o /lib/modules/0.0.0/misc/isapnp.o make[1]: Entering directory `/usr/src/alsa/alsa-driver-1.0.9/acore' mkdir -p /lib/modules/0.0.0/misc cp snd-hpet.o snd-page-alloc.o snd-pcm.o snd-timer.o snd.o /lib/modules/0.0.0/misc cp: cannot stat `snd-hpet.o': No such file or directory cp: cannot stat `snd-page-alloc.o': No such file or directory cp: cannot stat `snd-pcm.o': No such file or directory cp: cannot stat `snd-timer.o': No such file or directory cp: cannot stat `snd.o': No such file or directory make[1]: *** [_modinst__] Error 1 make[1]: Leaving directory `/usr/src/alsa/alsa-driver-1.0.9/acore' make: *** [install-modules] Error 1 [SOLUTION] After screwing it all up, someone mentioned why not trying using the packages in Synaptic - so I did. I have reinstalled the following packages and rebooter: -alsa-hda-realtek-ignore-sku-dkms -alsa-modules-2.6.32-25-generic -alsa-source -alsa-utils -linux-backports-modules-alsa-lucid-generic -linux-backports-modules-alsa-lucid-generic-pae -linux-sound-base -(i think i listed them all) After rebooting, the audio worked, both in speakers and headphones. I have no idea which is the package that made my audio work, but it certainly was one of them. [/SOLUTION]

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  • Fast Data: Go Big. Go Fast.

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • OBIEE 11.1.1 - How to Enable Caching in Internet Information Services (IIS) 7.0+

    - by Ahmed A
    Follow these steps to configure static file caching and content expiration if you are using IIS 7.0 Web Server with Oracle Business Intelligence. Tip: Install IIS URL Rewrite that enables Web administrators to create powerful outbound rules. Following are the steps to set up static file caching for IIS 7.0+ Web Server: 1. In “web.config” file for OBIEE static files virtual directory (ORACLE_HOME/bifoundation/web/app) add the following highlight in bold the outbound rule for caching:<?xml version="1.0" encoding="UTF-8"?><configuration>    <system.webServer>        <urlCompression doDynamicCompression="true" />        <rewrite>            <outboundRules>                <rule name="header1" preCondition="FilesMatch" patternSyntax="Wildcard">                    <match serverVariable="RESPONSE_CACHE_CONTROL" pattern="*" />                    <action type="Rewrite" value="max-age=604800" />                </rule>                <preConditions>    <preCondition name="FilesMatch">                        <add input="{RESPONSE_CONTENT_TYPE}" pattern="^text/css|^text/x-javascript|^text/javascript|^image/gif|^image/jpeg|^image/png" />                    </preCondition>                </preConditions>            </outboundRules>        </rewrite>    </system.webServer></configuration>2. Restart IIS. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • All for one and one for all…the power of partnership in higher education

    - by Student Solutions Team-Oracle
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, several of our Oracle student solutions team members were in Latin America at a user group conference. Not an Oracle user group—although the conference was about and for higher education customers using Oracle software—but a Higher Education User Group (HEUG) conference. So what’s the difference? First of all, the HEUG is an entirely independent organization from Oracle, incorporated as a 501(c)(3) non-profit corporation governed by a Board of Directors. As a self-governing organization, the more than 23,000 higher education members (and growing!) actively participate in a multitude of initiatives, communications and shared-learning opportunities that benefit each of them and their institutions. For example, one of these programs includes 16 active and effective Product Advisor Groups (PAGs) that interact directly with Oracle management, developers and business partners to provide input into product strategies and improvements. The HEUG also provides a variety of online tools to help its members navigate the world of Oracle applications software. There’s a lot more that this organization does, but you can go to www.heug.org yourself to learn more. We want to get back to our story! Anyway, as we were leaving the HEUG conference in Latin America, one of the guests invited to attend commented: “Do these users realize and appreciate how many people from Oracle come to support them? You have a much larger representation at these types of conferences than any other vendor. It shows the tremendous support you have for your higher education customers.” So that’s it! This is why the partnership between the HEUG and Oracle is so powerful and unique in the software industry. Two distinct, independent organizations come together focused entirely on providing the highest value and mutual benefit to each member, each organization and the larger higher education community. Through open communications and active engagement since the HEUG was formed in 1998, our partnership today is stronger than it has ever been and membership growing globally. Result? Everyone benefits. All for one and one for all—we are in this together. We’ve got a lot going on in the student solutions team and are working closely with customers and the HEUG to move ahead on continued development for PeopleSoft Campus Solutions 9.2 and a new Oracle Student Cloud. Come back here for more stories, news and information! --Oracle Student Solutions Team  

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  • Algorithm for querying linearly through a non-linear list of questions

    - by JoshLeaves
    For a multiplayers trivia game, I need to supply my users with a new quizz in a desired subject (Science, Maths, Litt. and such) at the start of every game. I've generated about 5K quizzes for each subject and filled my database with them. So my 'Quizzes' database looks like this: |ID |Subject |Question +-----+------------+---------------------------------- | 23 |Science | What's water? | 42 |Maths | What's 2+2? | 99 |Litt. | Who wrote "Pride and Prejudice"? | 123 |Litt. | Who wrote "On The Road"? | 146 |Maths | What's 2*2? | 599 |Science | You know what's cool? |1042 |Maths | What's the Fibonacci Sequence? |1056 |Maths | What's 42? And so on... (Much more detailed/complex but I'll keep the exemple simple) As you can see, due to technical constraints (MongoDB), my IDs are not linear but I can use them as an increasing suite. So far, my algorithm to ensure two users get a new quizz when they play together is the following: // Take the last played quizzes by P1 and P2 var q_one = player_one.getLastPlayedQuizz('Maths'); var q_two = player_two.getLastPlayedQuizz('Maths'); // If both of them never played in the subject, return first quizz in the list if ((q_one == NULL) && (q_two == NULL)) return QuizzDB.findOne({subject: 'Maths'}); // If one of them never played, play the next quizz for the other player // This quizz is found by asking for the first quizz in the desired subject where // the ID is greater than the last played quizz's ID (if the last played quizz ID // is 42, this will return 146 following the above example database) if (q_one == NULL) return QuizzDB.findOne({subject: 'Maths', ID > q_two}); if (q_two == NULL) return QuizzDB.findOne({subject: 'Maths', ID > q_one}); // And if both of them have a lastPlayedQuizz, we return the next quizz for the // player whose lastPlayedQuizz got the higher ID if (q_one > q_two) return QuizzDB.findOne({subject: 'Maths', ID > q_one}); else return QuizzDB.findOne({subject: 'Maths', ID > q_two}); Now here comes the real problem: Once I get to the end of my database (let's say, P1's last played quizz in 'Maths' is 1056, P2's is 146 and P3 is 1042), following my algorithm, P1's ID is the highest so I ask for the next question in 'Maths' where ID is superior to 1056. There is nothing, so I roll back to the beginning of my quizz list (with a random skipper to avoid having the first question always show up). P1 and P2's last played will then be 42 and they will start fresh from the beginning of the list. However, if P1 (42) plays against P3 (1042), the resulting ID will be 1056...which P1 already played two games ago. Basically, players who just "rolled back" to the beginning of the list will be brought back to the end of the list by players who still haven't rolled back. The rollback WILL happen in the end, but it'll take time and there'll be a "bottleneck" at the beginning and at the end. Thus my question: What would be the best algorith to avoid this bottleneck and ensure players don't get stuck endlessly on the same quizzes? Also bear in mind that I've got some technical constraints: I can't get a random question in a subject (ie: no "QuizzDB.findOne({subject: 'Maths'}).skip(random());"). It's cool to skip on one to twenty records, but the MongoDB documentation warns against skipping too many documents. I would like to avoid building an array of every quizz played by each player and find the next non-played in the database with a $nin. Thanks for your help

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  • Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • Using 3G/UMTS in Mauritius

    After some conversation, threads in online forum and mailing lists I thought about writing this article on how to setup, configure and use 3G/UMTS connections on Linux here in Mauritius. Personally, I can only share my experience with Emtel Ltd. but try to give some clues about how to configure Orange as well. Emtel 3G/UMTS surf stick Emtel provides different surf sticks from Huawei. Back in 2007, I started with an E220 that wouldn't run on Windows Vista either. Nowadays, you just plug in the surf stick (ie. E169) and usually the Network Manager will detect the new broadband modem. Nothing to worry about. The Linux Network Manager even provides a connection profile for Emtel here in Mauritius and establishing the Internet connection is done in less than 2 minutes... even quicker. Using wvdial Old-fashioned Linux users might not take Network Manager into consideration but feel comfortable with wvdial. Although that wvdial is primarily used with serial port attached modems, it can operate on USB ports as well. Following is my configuration from /etc/wvdial.conf: [Dialer Defaults]Phone = *99#Username = emtelPassword = emtelNew PPPD = yesStupid Mode = 1Dial Command = ATDT[Dialer emtel]Modem = /dev/ttyUSB0Baud = 3774000Init2 = ATZInit3 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0Init4 = AT+cgdcont=1,"ip","web"ISDN = 0Modem Type = Analog Modem The values of user name and password are optional and can be configured as you like. In case that your SIM card is protected by a pin - which is highly advised, you might another dialer section in your configuration file like so: [Dialer pin]Modem = /dev/ttyUSB0Init1 = AT+CPIN=0000 This way you can "daisy-chain" your command to establish your Internet connection like so: wvdial pin emtel And it works auto-magically. Depending on your group assignments (dialout), you might have to sudo the wvdial statement like so: sudo wvdial pin emtel Orange parameters As far as I could figure out without really testing it myself, it is also necessary to set the Access Point (AP) manually with Orange. Well, although it is pretty obvious a lot of people seem to struggle. The AP value is "orange". [Dialer orange]Modem = /dev/ttyUSB0Baud = 3774000Init2 = ATZInit3 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0Init4 = AT+cgdcont=1,"ip","orange"ISDN = 0Modem Type = Analog Modem And you are done. Official Linux support from providers It's just simple: Forget it! The people at the Emtel call center are completely focused on the hardware and Mobile Connect software application provided by Huawei and are totally lost in case that you confront them with other constellations. For example, my wife's netbook has an integrated 3G/UMTS modem from Ericsson. Therefore, no need to use the Huawei surf stick at all and of course we use the existing software named Wireless Manager instead of. Now, imagine to mention at the help desk: "Ehm, sorry but what's Mobile Connect?" And Linux after all might give the call operator sleepless nights... Who knows? Anyways, I hope that my article and configuration could give you a helping hand and that you will be able to connect your Linux box with 3G/UMTS surf sticks here in Mauritius.

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