rdbms agnostic - Page 62

Implementing a robust async stream reader

- by Jon

I recently provided an answer to this question: C# - Realtime console output redirection. As often happens, explaining stuff (here "stuff" was how I tackled a similar problem) leads you to greater understanding and/or, as is the case here, "oops" moments. I realized that my solution, as implemented, has a bug. The bug has little practical importance, but it has an extremely large importance to me as a developer: I can't rest easy knowing that my code has the potential to blow up. Squashing the bug is the purpose of this question. I apologize for the long intro, so let's get dirty. I wanted to build a class that allows me to receive input from a Stream in an event-based manner. The stream, in my scenario, is guaranteed to be a FileStream and there is also an associated StreamReader already present to leverage. The public interface of the class is this: public class MyStreamManager { public event EventHandler<ConsoleOutputReadEventArgs> StandardOutputRead; public void StartSendingEvents(); public void StopSendingEvents(); } Obviously this specific scenario has to do with a console's standard output, but that is a detail and does not play an important role. StartSendingEvents and StopSendingEvents do what they advertise; for the purposes of this discussion, we can assume that events are always being sent without loss of generality. The class uses these two fields internally: protected readonly StringBuilder inputAccumulator = new StringBuilder(); protected readonly byte[] buffer = new byte[256]; The functionality of the class is implemented in the methods below. To get the ball rolling: public void StartSendingEvents(); { this.stopAutomation = false; this.BeginReadAsync(); } To read data out of the Stream without blocking, and also without requiring a carriage return char, BeginRead is called: protected void BeginReadAsync() { if (!this.stopAutomation) { this.StandardOutput.BaseStream.BeginRead( this.buffer, 0, this.buffer.Length, this.ReadHappened, null); } } The challenging part: BeginRead requires using a buffer. This means that when reading from the stream, it is possible that the bytes available to read ("incoming chunk") are larger than the buffer. Since we are only handing off data from the stream to a consumer, and that consumer may well have inside knowledge about the size and/or format of these chunks, I want to call event subscribers exactly once for each chunk. Otherwise the abstraction breaks down and the subscribers have to buffer the incoming data and reconstruct the chunks themselves using said knowledge. This is much less convenient to the calling code, and detracts from the usefulness of my class. To this end, if the buffer is full after EndRead, we don't send its contents to subscribers immediately but instead append them to a StringBuilder. The contents of the StringBuilder are only sent back whenever there is no more to read from the stream (thus preserving the chunks). private void ReadHappened(IAsyncResult asyncResult) { var bytesRead = this.StandardOutput.BaseStream.EndRead(asyncResult); if (bytesRead == 0) { this.OnAutomationStopped(); return; } var input = this.StandardOutput.CurrentEncoding.GetString( this.buffer, 0, bytesRead); this.inputAccumulator.Append(input); if (bytesRead < this.buffer.Length) { this.OnInputRead(); // only send back if we 're sure we got it all } this.BeginReadAsync(); // continue "looping" with BeginRead } After any read which is not enough to fill the buffer, all accumulated data is sent to the subscribers: private void OnInputRead() { var handler = this.StandardOutputRead; if (handler == null) { return; } handler(this, new ConsoleOutputReadEventArgs(this.inputAccumulator.ToString())); this.inputAccumulator.Clear(); } (I know that as long as there are no subscribers the data gets accumulated forever. This is a deliberate decision). The good This scheme works almost perfectly: Async functionality without spawning any threads Very convenient to the calling code (just subscribe to an event) Maintains the "chunkiness" of the data; this allows the calling code to use inside knowledge of the data without doing any extra work Is almost agnostic to the buffer size (it will work correctly with any size buffer irrespective of the data being read) The bad That last almost is a very big one. Consider what happens when there is an incoming chunk with length exactly equal to the size of the buffer. The chunk will be read and buffered, but the event will not be triggered. This will be followed up by a BeginRead that expects to find more data belonging to the current chunk in order to send it back all in one piece, but... there will be no more data in the stream. In fact, as long as data is put into the stream in chunks with length exactly equal to the buffer size, the data will be buffered and the event will never be triggered. This scenario may be highly unlikely to occur in practice, especially since we can pick any number for the buffer size, but the problem is there. Solution? Unfortunately, after checking the available methods on FileStream and StreamReader, I can't find anything which lets me peek into the stream while also allowing async methods to be used on it. One "solution" would be to have a thread wait on a ManualResetEvent after the "buffer filled" condition is detected. If the event is not signaled (by the async callback) in a small amount of time, then more data from the stream will not be forthcoming and the data accumulated so far should be sent to subscribers. However, this introduces the need for another thread, requires thread synchronization, and is plain inelegant. Specifying a timeout for BeginRead would also suffice (call back into my code every now and then so I can check if there's data to be sent back; most of the time there will not be anything to do, so I expect the performance hit to be negligible). But it looks like timeouts are not supported in FileStream. Since I imagine that async calls with timeouts are an option in bare Win32, another approach might be to PInvoke the hell out of the problem. But this is also undesirable as it will introduce complexity and simply be a pain to code. Is there an elegant way to get around the problem? Thanks for being patient enough to read all of this.

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Implementing a robust async stream reader for a console

- by Jon

I recently provided an answer to this question: C# - Realtime console output redirection. As often happens, explaining stuff (here "stuff" was how I tackled a similar problem) leads you to greater understanding and/or, as is the case here, "oops" moments. I realized that my solution, as implemented, has a bug. The bug has little practical importance, but it has an extremely large importance to me as a developer: I can't rest easy knowing that my code has the potential to blow up. Squashing the bug is the purpose of this question. I apologize for the long intro, so let's get dirty. I wanted to build a class that allows me to receive input from a Stream in an event-based manner. The stream, in my scenario, is guaranteed to be a FileStream and there is also an associated StreamReader already present to leverage. The public interface of the class is this: public class MyStreamManager { public event EventHandler<ConsoleOutputReadEventArgs> StandardOutputRead; public void StartSendingEvents(); public void StopSendingEvents(); } Obviously this specific scenario has to do with a console's standard output. StartSendingEvents and StopSendingEvents do what they advertise; for the purposes of this discussion, we can assume that events are always being sent without loss of generality. The class uses these two fields internally: protected readonly StringBuilder inputAccumulator = new StringBuilder(); protected readonly byte[] buffer = new byte[256]; The functionality of the class is implemented in the methods below. To get the ball rolling: public void StartSendingEvents(); { this.stopAutomation = false; this.BeginReadAsync(); } To read data out of the Stream without blocking, and also without requiring a carriage return char, BeginRead is called: protected void BeginReadAsync() { if (!this.stopAutomation) { this.StandardOutput.BaseStream.BeginRead( this.buffer, 0, this.buffer.Length, this.ReadHappened, null); } } The challenging part: BeginRead requires using a buffer. This means that when reading from the stream, it is possible that the bytes available to read ("incoming chunk") are larger than the buffer. Since we are only handing off data from the stream to a consumer, and that consumer may well have inside knowledge about the size and/or format of these chunks, I want to call event subscribers exactly once for each chunk. Otherwise the abstraction breaks down and the subscribers have to buffer the incoming data and reconstruct the chunks themselves using said knowledge. This is much less convenient to the calling code, and detracts from the usefulness of my class. Edit: There are comments below correctly stating that since the data is coming from a stream, there is absolutely nothing that the receiver can infer about the structure of the data unless it is fully prepared to parse it. What I am trying to do here is leverage the "flush the output" "structure" that the owner of the console imparts while writing on it. I am prepared to assume (better: allow my caller to have the option to assume) that the OS will pass me the data written between two flushes of the stream in exactly one piece. To this end, if the buffer is full after EndRead, we don't send its contents to subscribers immediately but instead append them to a StringBuilder. The contents of the StringBuilder are only sent back whenever there is no more to read from the stream (thus preserving the chunks). private void ReadHappened(IAsyncResult asyncResult) { var bytesRead = this.StandardOutput.BaseStream.EndRead(asyncResult); if (bytesRead == 0) { this.OnAutomationStopped(); return; } var input = this.StandardOutput.CurrentEncoding.GetString( this.buffer, 0, bytesRead); this.inputAccumulator.Append(input); if (bytesRead < this.buffer.Length) { this.OnInputRead(); // only send back if we 're sure we got it all } this.BeginReadAsync(); // continue "looping" with BeginRead } After any read which is not enough to fill the buffer, all accumulated data is sent to the subscribers: private void OnInputRead() { var handler = this.StandardOutputRead; if (handler == null) { return; } handler(this, new ConsoleOutputReadEventArgs(this.inputAccumulator.ToString())); this.inputAccumulator.Clear(); } (I know that as long as there are no subscribers the data gets accumulated forever. This is a deliberate decision). The good This scheme works almost perfectly: Async functionality without spawning any threads Very convenient to the calling code (just subscribe to an event) Maintains the "chunkiness" of the data; this allows the calling code to use inside knowledge of the data without doing any extra work Is almost agnostic to the buffer size (it will work correctly with any size buffer irrespective of the data being read) The bad That last almost is a very big one. Consider what happens when there is an incoming chunk with length exactly equal to the size of the buffer. The chunk will be read and buffered, but the event will not be triggered. This will be followed up by a BeginRead that expects to find more data belonging to the current chunk in order to send it back all in one piece, but... there will be no more data in the stream. In fact, as long as data is put into the stream in chunks with length exactly equal to the buffer size, the data will be buffered and the event will never be triggered. This scenario may be highly unlikely to occur in practice, especially since we can pick any number for the buffer size, but the problem is there. Solution? Unfortunately, after checking the available methods on FileStream and StreamReader, I can't find anything which lets me peek into the stream while also allowing async methods to be used on it. One "solution" would be to have a thread wait on a ManualResetEvent after the "buffer filled" condition is detected. If the event is not signaled (by the async callback) in a small amount of time, then more data from the stream will not be forthcoming and the data accumulated so far should be sent to subscribers. However, this introduces the need for another thread, requires thread synchronization, and is plain inelegant. Specifying a timeout for BeginRead would also suffice (call back into my code every now and then so I can check if there's data to be sent back; most of the time there will not be anything to do, so I expect the performance hit to be negligible). But it looks like timeouts are not supported in FileStream. Since I imagine that async calls with timeouts are an option in bare Win32, another approach might be to PInvoke the hell out of the problem. But this is also undesirable as it will introduce complexity and simply be a pain to code. Is there an elegant way to get around the problem? Thanks for being patient enough to read all of this.

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A first look at ConfORM - Part 1

- by thangchung

All source codes for this post can be found at here.Have you ever heard of ConfORM is not? I have read it three months ago when I wrote an post about NHibernate and Autofac. At that time, this project really has just started and still in beta version, so I still do not really care much. But recently when reading a book by Jason Dentler NHibernate 3.0 Cookbook, I started to pay attention to it. Author have mentioned quite a lot of OSS in his book. And now again I have reviewed ConfORM once again. I have been involved in ConfORM development group on google and read some articles about it. Fabio Maulo spent a lot of work for the OSS, and I hope it will adapt a great way for NHibernate (because he contributed to NHibernate that). So what is ConfORM? It is stand for Configuration ORM, and it was trying to use a lot of heuristic model for identifying entities from C# code. Today, it's mostly Model First Driven development, so the first thing is to build the entity model. This is really important and we can see it is the heart of business software. Then we have to tell DB about the entity of this model. We often will use Inversion Engineering here, Database Schema is will create based on recently Entity Model. From now we will absolutely not interested in the DB again, only focus on the Entity Model.Fluent NHibenate really good, I liked this OSS. Sharp Architecture and has done so well in Fluent NHibernate integration with applications. A Multiple Database technical in Sharp Architecture is truly awesome. It can receive configuration, a connection string and a dll containing entity model, which would then create a SessionFactory, finally caching inside the computer memory. As the number of SessionFactory can be very large and will full of the memory, it has also devised a way of caching SessionFactory in the file. This post I hope this will not completely explain about and building a model of multiple databases. I just tried to mount a number of posts from the community and apply some of my knowledge to build a management model Session for ConfORM.As well as Fluent NHibernate, ConfORM also supported on the interface mapping, see this to understand it. So the first thing we will build the Entity Model for it, and here is what I will use the model for this article. A simple model for managing news and polls, it will be too easy for a number of people, but I hope not to bring complexity to this post.I will then have some code to build super type for the Entity Model. public interface IEntity<TId> { TId Id { get; set; } } public abstract class EntityBase<TId> : IEntity<TId> { public virtual TId Id { get; set; } public override bool Equals(object obj) { return Equals(obj as EntityBase<TId>); } private static bool IsTransient(EntityBase<TId> obj) { return obj != null && Equals(obj.Id, default(TId)); } private Type GetUnproxiedType() { return GetType(); } public virtual bool Equals(EntityBase<TId> other) { if (other == null) return false; if (ReferenceEquals(this, other)) return true; if (!IsTransient(this) && !IsTransient(other) && Equals(Id, other.Id)) { var otherType = other.GetUnproxiedType(); var thisType = GetUnproxiedType(); return thisType.IsAssignableFrom(otherType) || otherType.IsAssignableFrom(thisType); } return false; } public override int GetHashCode() { if (Equals(Id, default(TId))) return base.GetHashCode(); return Id.GetHashCode(); } } Database schema will be created as:The next step is to build the ConORM builder to create a NHibernate Configuration. Patrick have a excellent article about it at here. Contract of it below: public interface IConfigBuilder { Configuration BuildConfiguration(string connectionString, string sessionFactoryName); } The idea here is that I will pass in a connection string and a set of the DLL containing the Entity Model and it makes me a NHibernate Configuration (shame that I stole this ideas of Sharp Architecture). And here is its code: public abstract class ConfORMConfigBuilder : RootObject, IConfigBuilder { private static IConfigurator _configurator; protected IEnumerable<Type> DomainTypes; private readonly IEnumerable<string> _assemblies; protected ConfORMConfigBuilder(IEnumerable<string> assemblies) : this(new Configurator(), assemblies) { _assemblies = assemblies; } protected ConfORMConfigBuilder(IConfigurator configurator, IEnumerable<string> assemblies) { _configurator = configurator; _assemblies = assemblies; } public abstract void GetDatabaseIntegration(IDbIntegrationConfigurationProperties dBIntegration, string connectionString); protected abstract HbmMapping GetMapping(); public Configuration BuildConfiguration(string connectionString, string sessionFactoryName) { Contract.Requires(!string.IsNullOrEmpty(connectionString), "ConnectionString is null or empty"); Contract.Requires(!string.IsNullOrEmpty(sessionFactoryName), "SessionFactory name is null or empty"); Contract.Requires(_configurator != null, "Configurator is null"); return CatchExceptionHelper.TryCatchFunction( () => { DomainTypes = GetTypeOfEntities(_assemblies); if (DomainTypes == null) throw new Exception("Type of domains is null"); var configure = new Configuration(); configure.SessionFactoryName(sessionFactoryName); configure.Proxy(p => p.ProxyFactoryFactory<ProxyFactoryFactory>()); configure.DataBaseIntegration(db => GetDatabaseIntegration(db, connectionString)); if (_configurator.GetAppSettingString("IsCreateNewDatabase").ConvertToBoolean()) { configure.SetProperty("hbm2ddl.auto", "create-drop"); } configure.Properties.Add("default_schema", _configurator.GetAppSettingString("DefaultSchema")); configure.AddDeserializedMapping(GetMapping(), _configurator.GetAppSettingString("DocumentFileName")); SchemaMetadataUpdater.QuoteTableAndColumns(configure); return configure; }, Logger); } protected IEnumerable<Type> GetTypeOfEntities(IEnumerable<string> assemblies) { var type = typeof(EntityBase<Guid>); var domainTypes = new List<Type>(); foreach (var assembly in assemblies) { var realAssembly = Assembly.LoadFrom(assembly); if (realAssembly == null) throw new NullReferenceException(); domainTypes.AddRange(realAssembly.GetTypes().Where( t => { if (t.BaseType != null) return string.Compare(t.BaseType.FullName, type.FullName) == 0; return false; })); } return domainTypes; } } I do not want to dependency on any RDBMS, so I made a builder as an abstract class, and so I will create a concrete instance for SQL Server 2008 as follows: public class SqlServerConfORMConfigBuilder : ConfORMConfigBuilder { public SqlServerConfORMConfigBuilder(IEnumerable<string> assemblies) : base(assemblies) { } public override void GetDatabaseIntegration(IDbIntegrationConfigurationProperties dBIntegration, string connectionString) { dBIntegration.Dialect<MsSql2008Dialect>(); dBIntegration.Driver<SqlClientDriver>(); dBIntegration.KeywordsAutoImport = Hbm2DDLKeyWords.AutoQuote; dBIntegration.IsolationLevel = IsolationLevel.ReadCommitted; dBIntegration.ConnectionString = connectionString; dBIntegration.LogSqlInConsole = true; dBIntegration.Timeout = 10; dBIntegration.LogFormatedSql = true; dBIntegration.HqlToSqlSubstitutions = "true 1, false 0, yes 'Y', no 'N'"; } protected override HbmMapping GetMapping() { var orm = new ObjectRelationalMapper(); orm.Patterns.PoidStrategies.Add(new GuidPoidPattern()); var patternsAppliers = new CoolPatternsAppliersHolder(orm); //patternsAppliers.Merge(new DatePropertyByNameApplier()).Merge(new MsSQL2008DateTimeApplier()); patternsAppliers.Merge(new ManyToOneColumnNamingApplier()); patternsAppliers.Merge(new OneToManyKeyColumnNamingApplier(orm)); var mapper = new Mapper(orm, patternsAppliers); var entities = new List<Type>(); DomainDefinition(orm); Customize(mapper); entities.AddRange(DomainTypes); return mapper.CompileMappingFor(entities); } private void DomainDefinition(IObjectRelationalMapper orm) { orm.TablePerClassHierarchy(new[] { typeof(EntityBase<Guid>) }); orm.TablePerClass(DomainTypes); orm.OneToOne<News, Poll>(); orm.ManyToOne<Category, News>(); orm.Cascade<Category, News>(Cascade.All); orm.Cascade<News, Poll>(Cascade.All); orm.Cascade<User, Poll>(Cascade.All); } private static void Customize(Mapper mapper) { CustomizeRelations(mapper); CustomizeTables(mapper); CustomizeColumns(mapper); } private static void CustomizeRelations(Mapper mapper) { } private static void CustomizeTables(Mapper mapper) { } private static void CustomizeColumns(Mapper mapper) { mapper.Class<Category>( cm => { cm.Property(x => x.Name, m => m.NotNullable(true)); cm.Property(x => x.CreatedDate, m => m.NotNullable(true)); }); mapper.Class<News>( cm => { cm.Property(x => x.Title, m => m.NotNullable(true)); cm.Property(x => x.ShortDescription, m => m.NotNullable(true)); cm.Property(x => x.Content, m => m.NotNullable(true)); }); mapper.Class<Poll>( cm => { cm.Property(x => x.Value, m => m.NotNullable(true)); cm.Property(x => x.VoteDate, m => m.NotNullable(true)); cm.Property(x => x.WhoVote, m => m.NotNullable(true)); }); mapper.Class<User>( cm => { cm.Property(x => x.UserName, m => m.NotNullable(true)); cm.Property(x => x.Password, m => m.NotNullable(true)); }); } } As you can see that we can do so many things in this class, such as custom entity relationships, custom binding on the columns, custom table name, ... Here I only made two so-Appliers for OneToMany and ManyToOne relationships, you can refer to it here public class ManyToOneColumnNamingApplier : IPatternApplier<PropertyPath, IManyToOneMapper> { #region IPatternApplier<PropertyPath,IManyToOneMapper> Members public void Apply(PropertyPath subject, IManyToOneMapper applyTo) { applyTo.Column(subject.ToColumnName() + "Id"); } #endregion #region IPattern<PropertyPath> Members public bool Match(PropertyPath subject) { return subject != null; } #endregion } public class OneToManyKeyColumnNamingApplier : OneToManyPattern, IPatternApplier<PropertyPath, ICollectionPropertiesMapper> { public OneToManyKeyColumnNamingApplier(IDomainInspector domainInspector) : base(domainInspector) { } #region Implementation of IPattern<PropertyPath> public bool Match(PropertyPath subject) { return Match(subject.LocalMember); } #endregion Implementation of IPattern<PropertyPath> #region Implementation of IPatternApplier<PropertyPath,ICollectionPropertiesMapper> public void Apply(PropertyPath subject, ICollectionPropertiesMapper applyTo) { applyTo.Key(km => km.Column(GetKeyColumnName(subject))); } #endregion Implementation of IPatternApplier<PropertyPath,ICollectionPropertiesMapper> protected virtual string GetKeyColumnName(PropertyPath subject) { Type propertyType = subject.LocalMember.GetPropertyOrFieldType(); Type childType = propertyType.DetermineCollectionElementType(); var entity = subject.GetContainerEntity(DomainInspector); var parentPropertyInChild = childType.GetFirstPropertyOfType(entity); var baseName = parentPropertyInChild == null ? subject.PreviousPath == null ? entity.Name : entity.Name + subject.PreviousPath : parentPropertyInChild.Name; return GetKeyColumnName(baseName); } protected virtual string GetKeyColumnName(string baseName) { return string.Format("{0}Id", baseName); } } Everyone also can download the ConfORM source at google code and see example inside it. Next part I will write about multiple database factory. Hope you enjoy about it. happy coding and see you next part.

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An Introduction to jQuery Templates

- by Stephen Walther

The goal of this blog entry is to provide you with enough information to start working with jQuery Templates. jQuery Templates enable you to display and manipulate data in the browser. For example, you can use jQuery Templates to format and display a set of database records that you have retrieved with an Ajax call. jQuery Templates supports a number of powerful features such as template tags, template composition, and wrapped templates. I’ll concentrate on the features that I think that you will find most useful. In order to focus on the jQuery Templates feature itself, this blog entry is server technology agnostic. All the samples use HTML pages instead of ASP.NET pages. In a future blog entry, I’ll focus on using jQuery Templates with ASP.NET Web Forms and ASP.NET MVC (You can do some pretty powerful things when jQuery Templates are used on the client and ASP.NET is used on the server). Introduction to jQuery Templates The jQuery Templates plugin was developed by the Microsoft ASP.NET team in collaboration with the open-source jQuery team. While working at Microsoft, I wrote the original proposal for jQuery Templates, Dave Reed wrote the original code, and Boris Moore wrote the final code. The jQuery team – especially John Resig – was very involved in each step of the process. Both the jQuery community and ASP.NET communities were very active in providing feedback. jQuery Templates will be included in the jQuery core library (the jQuery.js library) when jQuery 1.5 is released. Until jQuery 1.5 is released, you can download the jQuery Templates plugin from the jQuery Source Code Repository or you can use jQuery Templates directly from the ASP.NET CDN. The documentation for jQuery Templates is already included with the official jQuery documentation at http://api.jQuery.com. The main entry for jQuery templates is located under the topic plugins/templates. A Basic Sample of jQuery Templates Let’s start with a really simple sample of using jQuery Templates. We’ll use the plugin to display a list of books stored in a JavaScript array. Here’s the complete code: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html > <head> <title>Intro</title> <link href="0_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContent"> <h1>ASP.NET Bookstore</h1> <div id="bookContainer"></div> </div> <script id="bookTemplate" type="text/x-jQuery-tmpl"> <div> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Create an array of books var books = [ { title: "ASP.NET 4 Unleashed", price: 37.79, picture: "AspNet4Unleashed.jpg" }, { title: "ASP.NET MVC Unleashed", price: 44.99, picture: "AspNetMvcUnleashed.jpg" }, { title: "ASP.NET Kick Start", price: 4.00, picture: "AspNetKickStart.jpg" }, { title: "ASP.NET MVC Unleashed iPhone", price: 44.99, picture: "AspNetMvcUnleashedIPhone.jpg" }, ]; // Render the books using the template $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html> When you open this page in a browser, a list of books is displayed: There are several things going on in this page which require explanation. First, notice that the page uses both the jQuery 1.4.4 and jQuery Templates libraries. Both libraries are retrieved from the ASP.NET CDN: <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> You can use the ASP.NET CDN for free (even for production websites). You can learn more about the files included on the ASP.NET CDN by visiting the ASP.NET CDN documentation page. Second, you should notice that the actual template is included in a script tag with a special MIME type: <script id="bookTemplate" type="text/x-jQuery-tmpl"> <div> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> </script> This template is displayed for each of the books rendered by the template. The template displays a book picture, title, and price. Notice that the SCRIPT tag which wraps the template has a MIME type of text/x-jQuery-tmpl. Why is the template wrapped in a SCRIPT tag and why the strange MIME type? When a browser encounters a SCRIPT tag with an unknown MIME type, it ignores the content of the tag. This is the behavior that you want with a template. You don’t want a browser to attempt to parse the contents of a template because this might cause side effects. For example, the template above includes an <img> tag with a src attribute that points at “BookPictures/${picture}”. You don’t want the browser to attempt to load an image at the URL “BookPictures/${picture}”. Instead, you want to prevent the browser from processing the IMG tag until the ${picture} expression is replaced by with the actual name of an image by the jQuery Templates plugin. If you are not worried about browser side-effects then you can wrap a template inside any HTML tag that you please. For example, the following DIV tag would also work with the jQuery Templates plugin: <div id="bookTemplate" style="display:none"> <div> <h2>${title}</h2> price: ${formatPrice(price)} </div> </div> Notice that the DIV tag includes a style=”display:none” attribute to prevent the template from being displayed until the template is parsed by the jQuery Templates plugin. Third, notice that the expression ${…} is used to display the value of a JavaScript expression within a template. For example, the expression ${title} is used to display the value of the book title property. You can use any JavaScript function that you please within the ${…} expression. For example, in the template above, the book price is formatted with the help of the custom JavaScript formatPrice() function which is defined lower in the page. Fourth, and finally, the template is rendered with the help of the tmpl() method. The following statement selects the bookTemplate and renders an array of books using the bookTemplate. The results are appended to a DIV element named bookContainer by using the standard jQuery appendTo() method. $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); Using Template Tags Within a template, you can use any of the following template tags. {{tmpl}} – Used for template composition. See the section below. {{wrap}} – Used for wrapped templates. See the section below. {{each}} – Used to iterate through a collection. {{if}} – Used to conditionally display template content. {{else}} – Used with {{if}} to conditionally display template content. {{html}} – Used to display the value of an HTML expression without encoding the value. Using ${…} or {{= }} performs HTML encoding automatically. {{= }}-- Used in exactly the same way as ${…}. {{! }} – Used for displaying comments. The contents of a {{!...}} tag are ignored. For example, imagine that you want to display a list of blog entries. Each blog entry could, possibly, have an associated list of categories. The following page illustrates how you can use the { if}} and {{each}} template tags to conditionally display categories for each blog entry: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>each</title> <link href="1_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="blogPostContainer"></div> <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{each categories}} <i>${$value}</i> {{/each}} {{else}} Uncategorized {{/if}} </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> var blogPosts = [ { postTitle: "How to fix a sink plunger in 5 minutes", postEntry: "Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna.", categories: ["HowTo", "Sinks", "Plumbing"] }, { postTitle: "How to remove a broken lightbulb", postEntry: "Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna.", categories: ["HowTo", "Lightbulbs", "Electricity"] }, { postTitle: "New associate website", postEntry: "Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna." } ]; // Render the blog posts $("#blogPostTemplate").tmpl(blogPosts).appendTo("#blogPostContainer"); </script> </body> </html> When this page is opened in a web browser, the following list of blog posts and categories is displayed: Notice that the first and second blog entries have associated categories but the third blog entry does not. The third blog entry is “Uncategorized”. The template used to render the blog entries and categories looks like this: <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{each categories}} <i>${$value}</i> {{/each}} {{else}} Uncategorized {{/if}} </script> Notice the special expression $value used within the {{each}} template tag. You can use $value to display the value of the current template item. In this case, $value is used to display the value of each category in the collection of categories. Template Composition When building a fancy page, you might want to build a template out of multiple templates. In other words, you might want to take advantage of template composition. For example, imagine that you want to display a list of products. Some of the products are being sold at their normal price and some of the products are on sale. In that case, you might want to use two different templates for displaying a product: a productTemplate and a productOnSaleTemplate. The following page illustrates how you can use the {{tmpl}} tag to build a template from multiple templates: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Composition</title> <link href="2_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContainer"> <h1>Products</h1> <div id="productListContainer"></div>  <script id="productListTemplate" type="text/x-jQuery-tmpl"> <div> {{if onSale}} {{tmpl "#productOnSaleTemplate"}} {{else}} {{tmpl "#productTemplate"}} {{/if}} </div> </script>  <script id="productTemplate" type="text/x-jQuery-tmpl"> ${name} </script>  <script id="productOnSaleTemplate" type="text/x-jQuery-tmpl"> <b>${name}</b> <img src="images/on_sale.png" alt="On Sale" /> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> var products = [ { name: "Laptop", onSale: false }, { name: "Apples", onSale: true }, { name: "Comb", onSale: false } ]; $("#productListTemplate").tmpl(products).appendTo("#productListContainer"); </script> </div> </body> </html> In the page above, the main template used to display the list of products looks like this: <script id="productListTemplate" type="text/x-jQuery-tmpl"> <div> {{if onSale}} {{tmpl "#productOnSaleTemplate"}} {{else}} {{tmpl "#productTemplate"}} {{/if}} </div> </script> If a product is on sale then the product is displayed with the productOnSaleTemplate (which includes an on sale image): <script id="productOnSaleTemplate" type="text/x-jQuery-tmpl"> <b>${name}</b> <img src="images/on_sale.png" alt="On Sale" /> </script> Otherwise, the product is displayed with the normal productTemplate (which does not include the on sale image): <script id="productTemplate" type="text/x-jQuery-tmpl"> ${name} </script> You can pass a parameter to the {{tmpl}} tag. The parameter becomes the data passed to the template rendered by the {{tmpl}} tag. For example, in the previous section, we used the {{each}} template tag to display a list of categories for each blog entry like this: <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{each categories}} <i>${$value}</i> {{/each}} {{else}} Uncategorized {{/if}} </script> Another way to create this template is to use template composition like this: <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{tmpl(categories) "#categoryTemplate"}} {{else}} Uncategorized {{/if}} </script> <script id="categoryTemplate" type="text/x-jQuery-tmpl"> <i>${$data}</i>   </script> Using the {{each}} tag or {{tmpl}} tag is largely a matter of personal preference. Wrapped Templates The {{wrap}} template tag enables you to take a chunk of HTML and transform the HTML into another chunk of HTML (think easy XSLT). When you use the {{wrap}} tag, you work with two templates. The first template contains the HTML being transformed and the second template includes the filter expressions for transforming the HTML. For example, you can use the {{wrap}} template tag to transform a chunk of HTML into an interactive tab strip: When you click any of the tabs, you see the corresponding content. This tab strip was created with the following page: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Wrapped Templates</title> <style type="text/css"> body { font-family: Arial; background-color:black; } .tabs div { display:inline-block; border-bottom: 1px solid black; padding:4px; background-color:gray; cursor:pointer; } .tabs div.tabState_true { background-color:white; border-bottom:1px solid white; } .tabBody { border-top:1px solid white; padding:10px; background-color:white; min-height:400px; width:400px; } </style> </head> <body> <div id="tabsView"></div> <script id="tabsContent" type="text/x-jquery-tmpl"> {{wrap "#tabsWrap"}} <h3>Tab 1</h3> <div> Content of tab 1. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 2</h3> <div> Content of tab 2. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 3</h3> <div> Content of tab 3. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> {{/wrap}} </script> <script id="tabsWrap" type="text/x-jquery-tmpl"> <div class="tabs"> {{each $item.html("h3", true)}} <div class="tabState_${$index === selectedTabIndex}"> ${$value} </div> {{/each}} </div> <div class="tabBody"> {{html $item.html("div")[selectedTabIndex]}} </div> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Global for tracking selected tab var selectedTabIndex = 0; // Render the tab strip $("#tabsContent").tmpl().appendTo("#tabsView"); // When a tab is clicked, update the tab strip $("#tabsView") .delegate(".tabState_false", "click", function () { var templateItem = $.tmplItem(this); selectedTabIndex = $(this).index(); templateItem.update(); }); </script> </body> </html> The “source” for the tab strip is contained in the following template: <script id="tabsContent" type="text/x-jquery-tmpl"> {{wrap "#tabsWrap"}} <h3>Tab 1</h3> <div> Content of tab 1. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 2</h3> <div> Content of tab 2. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 3</h3> <div> Content of tab 3. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> {{/wrap}} </script> The tab strip is created with a list of H3 elements (which represent each tab) and DIV elements (which represent the body of each tab). Notice that the HTML content is wrapped in the {{wrap}} template tag. This template tag points at the following tabsWrap template: <script id="tabsWrap" type="text/x-jquery-tmpl"> <div class="tabs"> {{each $item.html("h3", true)}} <div class="tabState_${$index === selectedTabIndex}"> ${$value} </div> {{/each}} </div> <div class="tabBody"> {{html $item.html("div")[selectedTabIndex]}} </div> </script> The tabs DIV contains all of the tabs. The {{each}} template tag is used to loop through each of the H3 elements from the source template and render a DIV tag that represents a particular tab. The template item html() method is used to filter content from the “source” HTML template. The html() method accepts a jQuery selector for its first parameter. The tabs are retrieved from the source template by using an h3 filter. The second parameter passed to the html() method – the textOnly parameter -- causes the filter to return the inner text of each h3 element. You can learn more about the html() method at the jQuery website (see the section on $item.html()). The tabBody DIV renders the body of the selected tab. Notice that the {{html}} template tag is used to display the tab body so that HTML content in the body won’t be HTML encoded. The html() method is used, once again, to grab all of the DIV elements from the source HTML template. The selectedTabIndex global variable is used to display the contents of the selected tab. Remote Templates A common feature request for jQuery templates is support for remote templates. Developers want to be able to separate templates into different files. Adding support for remote templates requires only a few lines of extra code (Dave Ward has a nice blog entry on this). For example, the following page uses a remote template from a file named BookTemplate.htm: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Remote Templates</title> <link href="0_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContent"> <h1>ASP.NET Bookstore</h1> <div id="bookContainer"></div> </div> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Create an array of books var books = [ { title: "ASP.NET 4 Unleashed", price: 37.79, picture: "AspNet4Unleashed.jpg" }, { title: "ASP.NET MVC Unleashed", price: 44.99, picture: "AspNetMvcUnleashed.jpg" }, { title: "ASP.NET Kick Start", price: 4.00, picture: "AspNetKickStart.jpg" }, { title: "ASP.NET MVC Unleashed iPhone", price: 44.99, picture: "AspNetMvcUnleashedIPhone.jpg" }, ]; // Get the remote template $.get("BookTemplate.htm", null, function (bookTemplate) { // Render the books using the remote template $.tmpl(bookTemplate, books).appendTo("#bookContainer"); }); function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html> The remote template is retrieved (and rendered) with the following code: // Get the remote template $.get("BookTemplate.htm", null, function (bookTemplate) { // Render the books using the remote template $.tmpl(bookTemplate, books).appendTo("#bookContainer"); }); This code uses the standard jQuery $.get() method to get the BookTemplate.htm file from the server with an Ajax request. After the BookTemplate.htm file is successfully retrieved, the $.tmpl() method is used to render an array of books with the template. Here’s what the BookTemplate.htm file looks like: <div> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> Notice that the template in the BooksTemplate.htm file is not wrapped by a SCRIPT element. There is no need to wrap the template in this case because there is no possibility that the template will get interpreted before you want it to be interpreted. If you plan to use the bookTemplate multiple times – for example, you are paging or sorting the books -- then you should compile the template into a function and cache the compiled template function. For example, the following page can be used to page through a list of 100 products (using iPhone style More paging). <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Template Caching</title> <link href="6_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <h1>Products</h1> <div id="productContainer"></div> <button id="more">More</button> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Globals var pageIndex = 0; // Create an array of products var products = []; for (var i = 0; i < 100; i++) { products.push({ name: "Product " + (i + 1) }); } // Get the remote template $.get("ProductTemplate.htm", null, function (productTemplate) { // Compile and cache the template $.template("productTemplate", productTemplate); // Render the products renderProducts(0); }); $("#more").click(function () { pageIndex++; renderProducts(); }); function renderProducts() { // Get page of products var pageOfProducts = products.slice(pageIndex * 5, pageIndex * 5 + 5); // Used cached productTemplate to render products $.tmpl("productTemplate", pageOfProducts).appendTo("#productContainer"); } function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html> The ProductTemplate is retrieved from an external file named ProductTemplate.htm. This template is retrieved only once. Furthermore, it is compiled and cached with the help of the $.template() method: // Get the remote template $.get("ProductTemplate.htm", null, function (productTemplate) { // Compile and cache the template $.template("productTemplate", productTemplate); // Render the products renderProducts(0); }); The $.template() method compiles the HTML representation of the template into a JavaScript function and caches the template function with the name productTemplate. The cached template can be used by calling the $.tmp() method. The productTemplate is used in the renderProducts() method: function renderProducts() { // Get page of products var pageOfProducts = products.slice(pageIndex * 5, pageIndex * 5 + 5); // Used cached productTemplate to render products $.tmpl("productTemplate", pageOfProducts).appendTo("#productContainer"); } In the code above, the first parameter passed to the $.tmpl() method is the name of a cached template. Working with Template Items In this final section, I want to devote some space to discussing Template Items. A new Template Item is created for each rendered instance of a template. For example, if you are displaying a list of 100 products with a template, then 100 Template Items are created. A Template Item has the following properties and methods: data – The data associated with the Template Instance. For example, a product. tmpl – The template associated with the Template Instance. parent – The parent template item if the template is nested. nodes – The HTML content of the template. calls – Used by {{wrap}} template tag. nest – Used by {{tmpl}} template tag. wrap – Used to imperatively enable wrapped templates. html – Used to filter content from a wrapped template. See the above section on wrapped templates. update – Used to re-render a template item. The last method – the update() method -- is especially interesting because it enables you to re-render a template item with new data or even a new template. For example, the following page displays a list of books. When you hover your mouse over any of the books, additional book details are displayed. In the following screenshot, details for ASP.NET Kick Start are displayed. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Template Item</title> <link href="0_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContent"> <h1>ASP.NET Bookstore</h1> <div id="bookContainer"></div> </div> <script id="bookTemplate" type="text/x-jQuery-tmpl"> <div class="bookItem"> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> </script> <script id="bookDetailsTemplate" type="text/x-jQuery-tmpl"> <div class="bookItem"> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} <p> ${description} </p> </div> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Create an array of books var books = [ { title: "ASP.NET 4 Unleashed", price: 37.79, picture: "AspNet4Unleashed.jpg", description: "The most comprehensive book on Microsoft’s new ASP.NET 4.. " }, { title: "ASP.NET MVC Unleashed", price: 44.99, picture: "AspNetMvcUnleashed.jpg", description: "Writing for professional programmers, Walther explains the crucial concepts that make the Model-View-Controller (MVC) development paradigm work…" }, { title: "ASP.NET Kick Start", price: 4.00, picture: "AspNetKickStart.jpg", description: "Visual Studio .NET is the premier development environment for creating .NET applications…." }, { title: "ASP.NET MVC Unleashed iPhone", price: 44.99, picture: "AspNetMvcUnleashedIPhone.jpg", description: "ASP.NET MVC Unleashed for the iPhone…" }, ]; // Render the books using the template $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); // Get compiled details template var bookDetailsTemplate = $("#bookDetailsTemplate").template(); // Add hover handler $(".bookItem").mouseenter(function () { // Get template item associated with DIV var templateItem = $(this).tmplItem(); // Change template to compiled template templateItem.tmpl = bookDetailsTemplate; // Re-render template templateItem.update(); }); function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html> There are two templates used to display a book: bookTemplate and bookDetailsTemplate. When you hover your mouse over a template item, the standard bookTemplate is swapped out for the bookDetailsTemplate. The bookDetailsTemplate displays a book description. The books are rendered with the bookTemplate with the following line of code: // Render the books using the template $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); The following code is used to swap the bookTemplate and the bookDetailsTemplate to show details for a book: // Get compiled details template var bookDetailsTemplate = $("#bookDetailsTemplate").template(); // Add hover handler $(".bookItem").mouseenter(function () { // Get template item associated with DIV var templateItem = $(this).tmplItem(); // Change template to compiled template templateItem.tmpl = bookDetailsTemplate; // Re-render template templateItem.update(); }); When you hover your mouse over a DIV element rendered by the bookTemplate, the mouseenter handler executes. First, this handler retrieves the Template Item associated with the DIV element by calling the tmplItem() method. The tmplItem() method returns a Template Item. Next, a new template is assigned to the Template Item. Notice that a compiled version of the bookDetailsTemplate is assigned to the Template Item’s tmpl property. The template is compiled earlier in the code by calling the template() method. Finally, the Template Item update() method is called to re-render the Template Item with the bookDetailsTemplate instead of the original bookTemplate. Summary This is a long blog entry and I still have not managed to cover all of the features of jQuery Templates J However, I’ve tried to cover the most important features of jQuery Templates such as template composition, template wrapping, and template items. To learn more about jQuery Templates, I recommend that you look at the documentation for jQuery Templates at the official jQuery website. Another great way to learn more about jQuery Templates is to look at the (unminified) source code.

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Hibernate + PostgreSQL : relation does not exist - SQL Error: 0, SQLState: 42P01

- by tommy599

Hello, I am having some problems trying to work with PostgreSQL and Hibernate, more specifically, the issue mentioned in the title. I've been searching the net for a few hours now but none of the found solutions worked for me. I am using Eclipse Java EE IDE for Web Developers. Build id: 20090920-1017 with HibernateTools, Hibernate 3, PostgreSQL 8.4.3 on Ubuntu 9.10. Here are the relevant files: Message.class package hello; public class Message { private Long id; private String text; public Message() { } public Long getId() { return id; } public void setId(Long id) { this.id = id; } public String getText() { return text; } public void setText(String text) { this.text = text; } } Message.hbm.xml <?xml version="1.0"?> <!DOCTYPE hibernate-mapping PUBLIC "-//Hibernate/Hibernate Mapping DTD 3.0//EN" "http://hibernate.sourceforge.net/hibernate-mapping-3.0.dtd"> <hibernate-mapping package="hello"> <class name="Message" table="public.messages"> <id name="id" column="id"> <generator class="assigned"/> </id> <property name="text" column="messagetext"/> </class> </hibernate-mapping> hibernate.cfg.xml <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE hibernate-configuration PUBLIC "-//Hibernate/Hibernate Configuration DTD 3.0//EN" "http://hibernate.sourceforge.net/hibernate-configuration-3.0.dtd"> <hibernate-configuration> <session-factory> <property name="hibernate.connection.driver_class">org.postgresql.Driver</property> <property name="hibernate.connection.password">bar</property> <property name="hibernate.connection.url">jdbc:postgresql:postgres/tommy</property> <property name="hibernate.connection.username">foo</property> <property name="hibernate.dialect">org.hibernate.dialect.PostgreSQLDialect</property> <property name="show_sql">true</property> <property name="log4j.logger.org.hibernate.type">DEBUG</property> <mapping resource="hello/Message.hbm.xml"/> </session-factory> </hibernate-configuration> Main package hello; import org.hibernate.Session; import org.hibernate.SessionFactory; import org.hibernate.Transaction; import org.hibernate.cfg.Configuration; public class App { public static void main(String[] args) { SessionFactory sessionFactory = new Configuration().configure() .buildSessionFactory(); Message message = new Message(); message.setText("Hello Cruel World"); message.setId(2L); Session session = null; Transaction transaction = null; try { session = sessionFactory.openSession(); transaction = session.beginTransaction(); session.save(message); } catch (Exception e) { System.out.println("Exception attemtping to Add message: " + e.getMessage()); } finally { if (session != null && session.isOpen()) { if (transaction != null) transaction.commit(); session.flush(); session.close(); } } } } Table structure: foo=# \d messages Table "public.messages" Column | Type | Modifiers -------------+---------+----------- id | integer | messagetext | text | Eclipse console output when I run it Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Environment <clinit> INFO: Hibernate 3.5.1-Final Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Environment <clinit> INFO: hibernate.properties not found Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Environment buildBytecodeProvider INFO: Bytecode provider name : javassist Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Environment <clinit> INFO: using JDK 1.4 java.sql.Timestamp handling Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Configuration configure INFO: configuring from resource: /hibernate.cfg.xml Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Configuration getConfigurationInputStream INFO: Configuration resource: /hibernate.cfg.xml Apr 28, 2010 11:13:53 PM org.hibernate.cfg.Configuration addResource INFO: Reading mappings from resource : hello/Message.hbm.xml Apr 28, 2010 11:13:54 PM org.hibernate.cfg.HbmBinder bindRootPersistentClassCommonValues INFO: Mapping class: hello.Message -> public.messages Apr 28, 2010 11:13:54 PM org.hibernate.cfg.Configuration doConfigure INFO: Configured SessionFactory: null Apr 28, 2010 11:13:54 PM org.hibernate.connection.DriverManagerConnectionProvider configure INFO: Using Hibernate built-in connection pool (not for production use!) Apr 28, 2010 11:13:54 PM org.hibernate.connection.DriverManagerConnectionProvider configure INFO: Hibernate connection pool size: 20 Apr 28, 2010 11:13:54 PM org.hibernate.connection.DriverManagerConnectionProvider configure INFO: autocommit mode: false Apr 28, 2010 11:13:54 PM org.hibernate.connection.DriverManagerConnectionProvider configure INFO: using driver: org.postgresql.Driver at URL: jdbc:postgresql:postgres/tommy Apr 28, 2010 11:13:54 PM org.hibernate.connection.DriverManagerConnectionProvider configure INFO: connection properties: {user=foo, password=****} Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: RDBMS: PostgreSQL, version: 8.4.3 Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: JDBC driver: PostgreSQL Native Driver, version: PostgreSQL 8.4 JDBC4 (build 701) Apr 28, 2010 11:13:54 PM org.hibernate.dialect.Dialect <init> INFO: Using dialect: org.hibernate.dialect.PostgreSQLDialect Apr 28, 2010 11:13:54 PM org.hibernate.engine.jdbc.JdbcSupportLoader useContextualLobCreation INFO: Disabling contextual LOB creation as createClob() method threw error : java.lang.reflect.InvocationTargetException Apr 28, 2010 11:13:54 PM org.hibernate.transaction.TransactionFactoryFactory buildTransactionFactory INFO: Using default transaction strategy (direct JDBC transactions) Apr 28, 2010 11:13:54 PM org.hibernate.transaction.TransactionManagerLookupFactory getTransactionManagerLookup INFO: No TransactionManagerLookup configured (in JTA environment, use of read-write or transactional second-level cache is not recommended) Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Automatic flush during beforeCompletion(): disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Automatic session close at end of transaction: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: JDBC batch size: 15 Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: JDBC batch updates for versioned data: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Scrollable result sets: enabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: JDBC3 getGeneratedKeys(): enabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Connection release mode: auto Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Default batch fetch size: 1 Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Generate SQL with comments: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Order SQL updates by primary key: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Order SQL inserts for batching: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory createQueryTranslatorFactory INFO: Query translator: org.hibernate.hql.ast.ASTQueryTranslatorFactory Apr 28, 2010 11:13:54 PM org.hibernate.hql.ast.ASTQueryTranslatorFactory <init> INFO: Using ASTQueryTranslatorFactory Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Query language substitutions: {} Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: JPA-QL strict compliance: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Second-level cache: enabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Query cache: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory createRegionFactory INFO: Cache region factory : org.hibernate.cache.impl.NoCachingRegionFactory Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Optimize cache for minimal puts: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Structured second-level cache entries: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Echoing all SQL to stdout Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Statistics: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Deleted entity synthetic identifier rollback: disabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Default entity-mode: pojo Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Named query checking : enabled Apr 28, 2010 11:13:54 PM org.hibernate.cfg.SettingsFactory buildSettings INFO: Check Nullability in Core (should be disabled when Bean Validation is on): enabled Apr 28, 2010 11:13:54 PM org.hibernate.impl.SessionFactoryImpl <init> INFO: building session factory Apr 28, 2010 11:13:55 PM org.hibernate.impl.SessionFactoryObjectFactory addInstance INFO: Not binding factory to JNDI, no JNDI name configured Hibernate: insert into public.messages (messagetext, id) values (?, ?) Apr 28, 2010 11:13:55 PM org.hibernate.util.JDBCExceptionReporter logExceptions WARNING: SQL Error: 0, SQLState: 42P01 Apr 28, 2010 11:13:55 PM org.hibernate.util.JDBCExceptionReporter logExceptions SEVERE: Batch entry 0 insert into public.messages (messagetext, id) values ('Hello Cruel World', '2') was aborted. Call getNextException to see the cause. Apr 28, 2010 11:13:55 PM org.hibernate.util.JDBCExceptionReporter logExceptions WARNING: SQL Error: 0, SQLState: 42P01 Apr 28, 2010 11:13:55 PM org.hibernate.util.JDBCExceptionReporter logExceptions SEVERE: ERROR: relation "public.messages" does not exist Position: 13 Apr 28, 2010 11:13:55 PM org.hibernate.event.def.AbstractFlushingEventListener performExecutions SEVERE: Could not synchronize database state with session org.hibernate.exception.SQLGrammarException: Could not execute JDBC batch update at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:92) at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66) at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:275) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:263) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:179) at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321) at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:51) at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1206) at org.hibernate.impl.SessionImpl.managedFlush(SessionImpl.java:375) at org.hibernate.transaction.JDBCTransaction.commit(JDBCTransaction.java:137) at hello.App.main(App.java:31) Caused by: java.sql.BatchUpdateException: Batch entry 0 insert into public.messages (messagetext, id) values ('Hello Cruel World', '2') was aborted. Call getNextException to see the cause. at org.postgresql.jdbc2.AbstractJdbc2Statement$BatchResultHandler.handleError(AbstractJdbc2Statement.java:2569) at org.postgresql.core.v3.QueryExecutorImpl$1.handleError(QueryExecutorImpl.java:459) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1796) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:407) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeBatch(AbstractJdbc2Statement.java:2708) at org.hibernate.jdbc.BatchingBatcher.doExecuteBatch(BatchingBatcher.java:70) at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:268) ... 8 more Exception in thread "main" org.hibernate.exception.SQLGrammarException: Could not execute JDBC batch update at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:92) at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66) at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:275) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:263) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:179) at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321) at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:51) at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1206) at org.hibernate.impl.SessionImpl.managedFlush(SessionImpl.java:375) at org.hibernate.transaction.JDBCTransaction.commit(JDBCTransaction.java:137) at hello.App.main(App.java:31) Caused by: java.sql.BatchUpdateException: Batch entry 0 insert into public.messages (messagetext, id) values ('Hello Cruel World', '2') was aborted. Call getNextException to see the cause. at org.postgresql.jdbc2.AbstractJdbc2Statement$BatchResultHandler.handleError(AbstractJdbc2Statement.java:2569) at org.postgresql.core.v3.QueryExecutorImpl$1.handleError(QueryExecutorImpl.java:459) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1796) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:407) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeBatch(AbstractJdbc2Statement.java:2708) at org.hibernate.jdbc.BatchingBatcher.doExecuteBatch(BatchingBatcher.java:70) at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:268) ... 8 more PostgreSQL log file 2010-04-28 23:13:55 EEST LOG: execute S_1: BEGIN 2010-04-28 23:13:55 EEST ERROR: relation "public.messages" does not exist at character 13 2010-04-28 23:13:55 EEST STATEMENT: insert into public.messages (messagetext, id) values ($1, $2) 2010-04-28 23:13:55 EEST LOG: unexpected EOF on client connection If I copy/paste the query into the postgre command line and put the values in and ; after it, it works. Everything is lowercase, so I don't think that it's that issue. If I switch to MySQL, the same code same project (I only change driver,URL, authentication), it works. In Eclipse Datasource Explorer, I can ping the DB and it succeeds. Weird thing is that I can't see the tables from there either. It expands the public schema but it doesn't expand the tables. Could it be some permission issue? Thanks!

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Hibernate Query Exception

- by dharga

I've got a hibernate query I'm trying to get working but keep getting an exception with a not so helpful stack trace. I'm including the code, the stack trace, and hibernate chatter before the exception is thrown. If you need me to include the entity classes for MessageTarget and GrpExclusion let me know in comments and I'll add them. public List<MessageTarget> findMessageTargets(int age, String gender, String businessCode, String groupId, String systemCode) { Session session = getHibernateTemplate().getSessionFactory().openSession(); List<MessageTarget> results = new ArrayList<MessageTarget>(); try { String hSql = "from MessageTarget mt where " + "not exists (select GrpExclusion where grp_no = ?) and " + "(trgt_gndr_cd = 'A' or trgt_gndr_cd = ?) and " + "sys_src_cd = ? and " + "bampi_busn_sgmnt_cd = ? and " + "trgt_low_age <= ? and " + "trgt_high_age >= ? and " + "(effectiveDate is null or effectiveDate <= ?) and " + "(termDate is null or termDate >= ?)"; results = session.createQuery(hSql) .setParameter(0, groupId) .setParameter(1, gender) .setParameter(2, systemCode) .setParameter(3, businessCode) .setParameter(4, age) .setParameter(5, age) .setParameter(6, new Date()) .setParameter(7, new Date()) .list(); } catch (Exception e) { System.err.println(e.getMessage()); e.printStackTrace(); } finally { session.close(); } return results; } Here's the stacktrace. [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R java.lang.NullPointerException [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.util.SessionFactoryHelper.findSQLFunction(SessionFactoryHelper.java:365) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.tree.IdentNode.getDataType(IdentNode.java:289) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.tree.SelectClause.initializeExplicitSelectClause(SelectClause.java:165) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.HqlSqlWalker.useSelectClause(HqlSqlWalker.java:831) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.HqlSqlWalker.processQuery(HqlSqlWalker.java:619) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.query(HqlSqlBaseWalker.java:672) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.collectionFunctionOrSubselect(HqlSqlBaseWalker.java:4465) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.comparisonExpr(HqlSqlBaseWalker.java:4165) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1864) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1839) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.logicalExpr(HqlSqlBaseWalker.java:1789) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.whereClause(HqlSqlBaseWalker.java:818) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.query(HqlSqlBaseWalker.java:604) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.selectStatement(HqlSqlBaseWalker.java:288) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.antlr.HqlSqlBaseWalker.statement(HqlSqlBaseWalker.java:231) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.QueryTranslatorImpl.analyze(QueryTranslatorImpl.java:254) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.QueryTranslatorImpl.doCompile(QueryTranslatorImpl.java:185) [5/6/10 15:05:21:041 EDT] 00000017 SystemErr R at org.hibernate.hql.ast.QueryTranslatorImpl.compile(QueryTranslatorImpl.java:136) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.hibernate.engine.query.HQLQueryPlan.<init>(HQLQueryPlan.java:101) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.hibernate.engine.query.HQLQueryPlan.<init>(HQLQueryPlan.java:80) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.hibernate.engine.query.QueryPlanCache.getHQLQueryPlan(QueryPlanCache.java:94) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.hibernate.impl.AbstractSessionImpl.getHQLQueryPlan(AbstractSessionImpl.java:156) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.hibernate.impl.AbstractSessionImpl.createQuery(AbstractSessionImpl.java:135) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.hibernate.impl.SessionImpl.createQuery(SessionImpl.java:1651) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.bcbst.bamp.ws.dao.MessageTargetDAOImpl.findMessageTargets(MessageTargetDAOImpl.java:30) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.bcbst.bamp.ws.common.AlertReminder.findMessageTargets(AlertReminder.java:22) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at java.lang.reflect.Method.invoke(Method.java:599) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.apache.axis2.jaxws.server.dispatcher.JavaDispatcher.invokeTargetOperation(JavaDispatcher.java:81) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.apache.axis2.jaxws.server.dispatcher.JavaBeanDispatcher.invoke(JavaBeanDispatcher.java:98) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.apache.axis2.jaxws.server.EndpointController.invoke(EndpointController.java:109) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.apache.axis2.jaxws.server.JAXWSMessageReceiver.receive(JAXWSMessageReceiver.java:159) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:188) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at org.apache.axis2.transport.http.HTTPTransportUtils.processHTTPPostRequest(HTTPTransportUtils.java:275) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.websvcs.transport.http.WASAxis2Servlet.doPost(WASAxis2Servlet.java:1389) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at javax.servlet.http.HttpServlet.service(HttpServlet.java:738) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at javax.servlet.http.HttpServlet.service(HttpServlet.java:831) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1536) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:829) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:458) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3742) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:929) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:178) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) [5/6/10 15:05:21:057 EDT] 00000017 SystemErr R at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1550) Here's the hibernate chatter. [5/6/10 15:05:20:651 EDT] 00000017 XmlBeanDefini I org.springframework.beans.factory.xml.XmlBeanDefinitionReader loadBeanDefinitions Loading XML bean definitions from class path resource [beans.xml] [5/6/10 15:05:20:823 EDT] 00000017 Configuration I org.slf4j.impl.JCLLoggerAdapter info configuring from url: file:/C:/workspaces/bampi/AlertReminderWS/WebContent/WEB-INF/classes/hibernate.cfg.xml [5/6/10 15:05:20:838 EDT] 00000017 Configuration I org.slf4j.impl.JCLLoggerAdapter info Configured SessionFactory: java:hibernate/Alert/SessionFactory1.0.3 [5/6/10 15:05:20:838 EDT] 00000017 AnnotationBin I org.hibernate.cfg.AnnotationBinder bindClass Binding entity from annotated class: com.bcbst.bamp.ws.model.MessageTarget [5/6/10 15:05:20:838 EDT] 00000017 EntityBinder I org.hibernate.cfg.annotations.EntityBinder bindTable Bind entity com.bcbst.bamp.ws.model.MessageTarget on table MessageTarget [5/6/10 15:05:20:854 EDT] 00000017 AnnotationBin I org.hibernate.cfg.AnnotationBinder bindClass Binding entity from annotated class: com.bcbst.bamp.ws.model.GrpExclusion [5/6/10 15:05:20:854 EDT] 00000017 EntityBinder I org.hibernate.cfg.annotations.EntityBinder bindTable Bind entity com.bcbst.bamp.ws.model.GrpExclusion on table GrpExclusion [5/6/10 15:05:20:854 EDT] 00000017 CollectionBin I org.hibernate.cfg.annotations.CollectionBinder bindOneToManySecondPass Mapping collection: com.bcbst.bamp.ws.model.MessageTarget.exclusions -> GrpExclusion [5/6/10 15:05:20:885 EDT] 00000017 AnnotationSes I org.springframework.orm.hibernate3.LocalSessionFactoryBean buildSessionFactory Building new Hibernate SessionFactory [5/6/10 15:05:20:901 EDT] 00000017 ConnectionPro I org.slf4j.impl.JCLLoggerAdapter info Initializing connection provider: org.springframework.orm.hibernate3.LocalDataSourceConnectionProvider [5/6/10 15:05:20:901 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info RDBMS: Microsoft SQL Server, version: 9.00.4035 [5/6/10 15:05:20:901 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info JDBC driver: Microsoft SQL Server 2005 JDBC Driver, version: 1.2.2828.100 [5/6/10 15:05:20:901 EDT] 00000017 Dialect I org.slf4j.impl.JCLLoggerAdapter info Using dialect: org.hibernate.dialect.SQLServerDialect [5/6/10 15:05:20:916 EDT] 00000017 TransactionFa I org.slf4j.impl.JCLLoggerAdapter info Transaction strategy: org.springframework.orm.hibernate3.SpringTransactionFactory [5/6/10 15:05:20:916 EDT] 00000017 TransactionMa I org.slf4j.impl.JCLLoggerAdapter info No TransactionManagerLookup configured (in JTA environment, use of read-write or transactional second-level cache is not recommended) [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Automatic flush during beforeCompletion(): disabled [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Automatic session close at end of transaction: disabled [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Scrollable result sets: enabled [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info JDBC3 getGeneratedKeys(): enabled [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Connection release mode: auto [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Default batch fetch size: 1 [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Generate SQL with comments: disabled [5/6/10 15:05:20:916 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Order SQL updates by primary key: disabled [5/6/10 15:05:20:932 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Order SQL inserts for batching: disabled [5/6/10 15:05:20:932 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Query translator: org.hibernate.hql.ast.ASTQueryTranslatorFactory [5/6/10 15:05:20:932 EDT] 00000017 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[5/6/10 15:05:20:948 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Structured second-level cache entries: disabled [5/6/10 15:05:20:948 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Statistics: disabled [5/6/10 15:05:20:948 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Deleted entity synthetic identifier rollback: disabled [5/6/10 15:05:20:948 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Default entity-mode: pojo [5/6/10 15:05:20:948 EDT] 00000017 SettingsFacto I org.slf4j.impl.JCLLoggerAdapter info Named query checking : enabled [5/6/10 15:05:20:979 EDT] 00000017 SessionFactor I org.slf4j.impl.JCLLoggerAdapter info building session factory [5/6/10 15:05:21:010 EDT] 00000017 SessionFactor I org.slf4j.impl.JCLLoggerAdapter info Factory name: java:hibernate/Alert/SessionFactory1.0.3 [5/6/10 15:05:21:010 EDT] 00000017 NamingHelper I org.slf4j.impl.JCLLoggerAdapter info JNDI InitialContext properties:{} [5/6/10 15:05:21:010 EDT] 00000017 NamingHelper I org.slf4j.impl.JCLLoggerAdapter info Creating subcontext: java:hibernate [5/6/10 15:05:21:010 EDT] 00000017 NamingHelper I org.slf4j.impl.JCLLoggerAdapter info Creating subcontext: Alert [5/6/10 15:05:21:010 EDT] 00000017 SessionFactor I org.slf4j.impl.JCLLoggerAdapter info Bound factory to JNDI name: java:hibernate/Alert/SessionFactory1.0.3 [5/6/10 15:05:21:026 EDT] 00000017 SessionFactor W org.slf4j.impl.JCLLoggerAdapter warn InitialContext did not implement EventContext [5/6/10 15:05:21:041 EDT] 00000017 PARSER E org.slf4j.impl.JCLLoggerAdapter error <AST>:0:0: unexpected end of subtree

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Is there a Telecommunications Reference Architecture?

- by raul.goycoolea

@font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA. Introduction A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders. Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc. Purpose of Reference Architecture In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness. Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices. Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level: · Reference architecture is more of a communication channel to an enterprise · Helps the business owners to accommodate to their strategies, vision, objectives, and principles. · Evaluates the IT systems based on Reference Architecture Principles · Reduces IT spending through increasing functionality, availability, scalability, etc · A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information · Provides a clear view on how to manage information and security · Defines the policy around the data ownership, product boundaries, etc. · Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets · Has a shorter implementation time and cost Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO). Common pitfalls for Telecom Service Providers Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider: · In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. · Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. · Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. · Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. · Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. · Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. · Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape. Industry Trends in Telecom Reference Architecture Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges. “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum. The following trends have been observed in telecom reference architecture: · Transformation of business structures to align with customer requirements · Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. · Virtualization of the traditional operations support system (OSS) · Adoption of SOA to support development of IP-based services · Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem · (IMS) to enable seamless deployment of various services over fixed and mobile networks · Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products · Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products Drivers of Reference Architecture The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure. Telecom reference architectures are today expected to: · Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems · Be able to provision multiple services and service bundles • Deliver converged voice, video and data services · Leverage the existing Network Infrastructure · Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. · Support charging of advanced data services such as VoIP, On-Demand, Services (e.g. Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. · Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations · Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) · Ensure better service delivery and zero revenue leakage through real-time balance and credit management · Lower operating costs to drive profitability Enterprise Reference Architecture The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA. • Telecom Reference Architecture • Enterprise SOA based Reference Architecture Telecom Reference Architecture Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements: · The enhanced Telecom Operations Map (eTOM) is a business process framework. · The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. · The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. · The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes. NGOSS Architecture Standards are: · Centralized data · Loosely coupled distributed systems · Application components/re-use · A technology-neutral system framework with technology specific implementations · Interoperability to service provider data/processes · Allows more re-use of business components across multiple business scenarios · Workflow automation The traditional operator systems architecture consists of four layers, · Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. · Operations Support System (OSS) layer, built around product, service, and resource inventories. · Networks layer – consists of Network elements and 3rd Party Systems. · Integration Layer – to maximize application communication and overall solution flexibility. Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture The major building blocks of any Telecom Service Provider architecture are as follows: 1. Customer Relationship Management CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty. CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise. The key functionalities related to Customer Relationship Management are · Manage the end-to-end lifecycle of a customer request for products. · Create and manage customer profiles. · Manage all interactions with customers – inquiries, requests, and responses. · Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. · Work with Order Management System, Product, and Service Management components within CRM. · Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). · Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions. CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing. 2. Billing and Revenue Management Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services. The key functionalities provided by these applications are · To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. · To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. · To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. · Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. · Support revenue sharing; split charging where usage is guided to an account different from the service consumer. · Support prepaid and post-paid rating. · Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. · Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. · Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. · Initiate direct debit to collect payment against an invoice outstanding. · Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc. Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements. 3. Mediation Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes. The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution. · Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. · Process Usage Data Records – Mediation will process Usage Data Records as per the source format. · Validate Usage Data Records from each source. · Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. · Aggregates Usage Data Records based on the aggregation rule if any from different sources. · Consolidates multiple Usage Data Records from each source. · Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. · Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. · Checks duplicate Usage Data Records across files for a given time window. 4. Fulfillment This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category. The key functionalities provided by these applications are · Issuing new customer orders, modifying open customer orders, or canceling open customer orders; · Verifying whether specific non-standard offerings sought by customers are feasible and supportable; · Checking the credit worthiness of customers as part of the customer order process; · Testing the completed offering to ensure it is working correctly; · Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; · Assigning and tracking customer provisioning activities; · Managing customer provisioning jeopardy conditions; and · Reporting progress on customer orders and other processes to customer. These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders. 5. Enterprise Management This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that · Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.; · Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business; · Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc. (i) Enterprise Risk Management: Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are: · Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o Identify all usage information dropped when networks are being upgraded. o Interconnect bill verification. o Identify where services are routinely provisioned but never billed. o Identify poor sales policies that are intensifying collections problems. o Find leakage where usage is sent to error bucket and never billed for. o Find leakage where field service, CRM, and network build-out are not optimized. · Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator. The key roles and responsibilities of the system component are as follows: o Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems (ii) Knowledge Management This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions. Key responsibilities of knowledge base management are to · Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. · Search knowledge base – Search of knowledge base on keywords or category browse · Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. · Run report generator. · Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc. (iii) Document Management It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system. (iv) Data Management It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management. Key responsibilities of Data Management are · Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. · Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) · Get online update through night time replication or physical backup process at regular frequency. · Provide the data access to business intelligence and other systems for their analysis, report generation, and use. (v) Business Intelligence It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers. The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level: · It will do Pattern analysis and reports problem. · It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. · It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. · It will support for online and offline analysis, and report drill down capability. · It will collect, store, and report various SLA data. · It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions. It will advise on customer promotions with additional services based on loyalty and credit history of customer · It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence. (vi) Stakeholder and External Relations Management It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations. (vii) Enterprise Resource Planning It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment. The key roles and responsibilities for Enterprise System are given below: · It will handle responsibilities such as core accounting, financial, and management reporting. · It will interface with CRM for capturing customer account and details. · It will interface with billing to capture the billing revenue and other financial data. · It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. · It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges. 6. External Interfaces/Touch Points The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including: · Exchange of emails or faxes · Call Centers · Web Portals · Business-to-Business (B2B) automated transactions These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points. Typical characteristics of these touch points are · Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine · Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment · Portlets driven connectivity exposing data and services interoperability through a portal engine or web application These touch points mostly interact with the CRM systems for requests, inquiries, and responses. 7. Middleware The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution. · As an integration framework, covering to and fro interfaces · Provide a web service framework with service registry. · Support SOA framework with SOA service registry. · Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. · Receive data from the caller / activate and/or forward the data to the recipient system in XML format. · Use standard XML for data exchange. · Provide the response back to the service/call initiator. · Provide a tracking until the response completion. · Keep a store transitional data against each call/transaction. · Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. · Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. · Provide an audit trail for all transactions being handled by the component. 8. Network Elements The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service. Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc. Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment. 9. 3rd Party Applications 3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government. Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done. 10. Service Delivery Platform A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction. SOA Reference Architecture SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques. In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables: · The business to specify processes as orchestrations of reusable services · Technology agnostic business design, with technology hidden behind service interface · A contractual-like interaction between business and IT, based on service SLAs · Accountability and governance, better aligned to business services · Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change · Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services · A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits. Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers. COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives. The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers. The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1. Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation. ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc. CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc. Content Management handles Enterprise Search and Query. Billing application consists of the following components: · Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges · Enterprise databases will hold both the application and service data, whether structured or unstructured. MDM - Master data majorly consists of Customer, Order, Product, and Service Data. 2. Enterprise Component Layer: This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing. Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are: · Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc. · Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query. · Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design. Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc. 3. Integration Layer: This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime. • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework. 4. Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains. 5. Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services. 6. Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications. 7. Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications. 8. Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance. 9. EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices: EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology). Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey. Conclusions Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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Planning Database as a Service Implementation Project

- by Nilesh Agrawal

People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; 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mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Activity Description Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is already deployed on compute nodes via OneCommand from Oracle, so SSA Administrator just needs to discover Oracle Homes and Listener as EM targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. 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mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. 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mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic Cloud infrastructure usage analysis Cloud infrastructure monitoring periodic basis and realigning quotas/policies and pool infrastructure with business priorities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Workshop for Administrators/end users Periodic training sessions for end users and Admins on DBaaS and EM 12c Monitoring/Administration capabilities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; 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font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter | Face book | You Tube | Linked in | Newsletter

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