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• ASP.Net MVC - how to post values to the server that are not in an input element

  - by David Carter

  Problem As was mentioned in a previous blog I am building a web page that allows the user to select dates in a calendar and then shows the dates in an unordered list. The problem now is that those dates need to be sent to the server on page submit so that they can be saved to the database. If I was storing the dates in an input element, say a textbox, that wouldn't be an issue but because they are in an html element whose contents are not posted to the server an alternative strategy needs to be developed. Solution The approach that I took to solve this problem is as follows: 1. Place a hidden input field on the form <input id="hiddenDates" name="hiddenDates" type="hidden" value="" /> ASP.Net MVC has an Html helper with a method called Hidden() that will do this for you @Html.Hidden("hiddenDates"). 2. Copy the values from the html element to the hidden input field before submitting the form The following javascript is added to the page:        $(function () {          $('#formCreate').submit(function () {               PopulateHiddenDates();          });        });            function PopulateHiddenDates() {          var dateValues = '';          $($('#dateList').children('li')).each(function(index) {             dateValues += $(this).attr("id") + ",";          });          $('#hiddenDates').val(dateValues);        } I'm using jQuery to bind to the form submit event so that my method to populate the hidden field gets called before the form is submitted. The dateList element is an unordered list and by using the jQuery each function I can itterate through all the <li> items that it contains, get each items id attribute (to which I have assigned the value of the date in millisecs) and write them to the hidden field as a comma delimited string. 3. Process the dates on the server        [HttpPost]         public ActionResult Create(string hiddenDates, string utcOffset)         {            List<DateTime> dates = GetDates(hiddenDates, utcOffset);         }         private List<DateTime> GetDates(string hiddenDates, int utcOffset)         {             List<DateTime> dates = new List<DateTime>();             var values = hiddenDates.Split(",".ToCharArray(),StringSplitOptions.RemoveEmptyEntries);             foreach (var item in values)             {                 DateTime newDate = new DateTime(1970, 1, 1).AddMilliseconds(double.Parse(item)).AddMinutes(utcOffset*-1);                 dates.Add(newDate);                }             return dates;         } By declaring a parameter with the same name as the hidden field ASP.Net will take care of finding the corresponding entry in the form collection posted back to the server and binding it to the hiddenDates parameter! Excellent! I now have my dates the user selected and I can save them to the database. I have also used the same technique to pass back a utcOffset so that I know what timezone the user is in and I can show the dates correctly to users in other timezones if necessary (this isn't strictly necessary at the moment but I plan to introduce times later), Saving multiple dates from an unordered list - DONE!

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• authorize.net SIM PCI compliance

  - by David

  Does anyone know if authorize.net's SIM rids you of having to be PCI compliant? The payment form is hosted on authorize.net's site and they're processing the payment. I know you can do a relay response which basically puts some of the transaction details in a url that goes back to your website(to display a receipt). I'm not sure what all information gets put into the url though. I'm wondering if that makes you have to become PCI compliant?

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• Right-Time Retail Part 1

  - by David Dorf

  This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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• Show Add button after Edit button is clicked?

  - by David.Chu.ca

  I have a view with navigation bar control on the top. The view is in the second level with a "back" button is displayed on the left by default. In my view class, I added a default navigation edit button on the right: self.navigationbarItem.rightButtonItem = self.editButtonItem; with this line of code, an edit button is on the right side, and when it is clicked, the view (table view) becomes editable with delete mark on the left for each row. After that, the edit button's caption becomes "done". All those are done by the default edit button built in the navigation control, I think. I would like to add an add button the left, or replace "back" button when edit is clicked. I guess I have to implement some kind of delegate in my view class. This would provide a place to plug in my code to add the add button on the left when edit button is clicked, and to restore "back" button back when the done button is clicked. If so, what's the delegate? Or is there any other way to achieve it?

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• Compare two NTP servers

  - by David Turner

  Hi, I want to compare the time used by our internal servers against time.microsoft.com. Is there an easy way to do this? Basically a third party sends me messages stamped with a time that has been synced iwth time.microsoft.com, unfortunately our servers are using a different time server, so I want to calculate if there is a significant difference between the our NTP synced time, and theirs. Is there a simple way to accurately compare times? regards, David.

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• WS2008 NTP - Using time.windows.com,0x9 - Time always skewed forwards

  - by David

  I have a domain controller configured to use time.windows.com (with 0x09 flags set). I've noticed that frequently the systems' clock is fast - it varies from 10 minutes to even 45 minutes. I always have to keep resetting the system date/time back to what it should be. When I run "w32tm /query /source" it tells me it's using time.windows.com, and obviously I trust Microsoft not to serve incorrect times, but why is my server's clock fast? EDIT: There are a few Time-Service events in the System log: Event ID: 142 Message: The time service has stopped advertising as a time source because the local clock is not synchronized. Event ID: 139 Message: The time service has started advertising as a time source. These two messages appear in pairs every hour or so. Event 142 appears 14 to 16 minutes after 139 appears. Going back a few months, these events appear: Event ID: 35 Message: The time service is now synchronizing the system time with the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123-65.55.21.21:123). Event ID: 37 Message: The time provider NtpClient is currently receiving valid time data from time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123-65.55.21.21:123). Event ID: 47 Message: Time Provider NtpClient: No valid response has been received from manually configured peer time.windows.com,0x9 after 8 attempts to contact it. This peer will be discarded as a time source and NtpClient will attempt to discover a new peer with this DNS name. The error was: The time sample was rejected because: The peer is not synchronized, or it has been too long since the peer's last synchronization. These three events only appear once in the log, back in October.

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• UINavigationController navigation stack problems in Landscape Mode

  - by David F

  I have a iPhone application that I am currently converting to a Universal Binary to work with the iPad. I have successfully implemented everything I need in terms of layout so that full landscape functionality is now supported in my app (previously I primarily used portrait mode to display content). But, I have one strange problem, and it ONLY occurs in landscape mode: when I push a view controller onto the stack, it takes two taps on the back button to return to the previous view controller!!! The first tap shows a blank view, but with the same name on the left-side back navigation button, the second tap takes the controller back to previous view like it should. I don't have an iPad to test, so I am relying on the simulator. The problem does not show up on the iPhone and doesn't show up if you rotate back to portrait mode. My app consists of a tabbarcontroller with navigation controllers loaded for its vc's: //application delegate - (void)applicationDidFinishLaunching:(UIApplication *)application //.... WebHelpViewController *vc8 = [[WebHelpViewController alloc] init]; UINavigationController *nv8 = [[UINavigationController alloc] initWithRootViewController:vc8]; [self.tabBarController setViewControllers:[NSArray arrayWithObjects:nv1,nv2,nv3,nv4,nv5,nv6,nv7,nv8,nil]]; To implement landscape capability, the UITabBarController is overridden to autorotate when required: //CustomTabBarController.m - (BOOL)shouldAutorotateToInterfaceOrientation:(UIInterfaceOrientation)interfaceOrientation { return [[(UINavigationController *)self.selectedViewController topViewController] shouldAutorotateToInterfaceOrientation:interfaceOrientation]; } ... works fine. I navigate into new views using this method SomeViewController *vc = [[SomeViewController alloc] init]; [self.navigationController pushViewController:vc animated:YES]; [vc release]; Has anyone encountered this problem, and do they know if it's only a simulation error?

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• Help! The log file for database 'tempdb' is full. Back up the transaction log for the database to fr

  - by michael.lukatchik

  We're running SQL Server 2000. In our database, we have an "Orders" table with approximately 750,000 rows. We can perform simple SELECT statements on this table. However, when we want to run a query like SELECT TOP 100 * FROM Orders ORDER BY Date_Ordered DESC, we receive the following message: Error: 9002, Severity: 17, State: 6 The log file for database 'tempdb' is full. Back up the transaction log for the database to free up some log space. We have other tables in our database which are similar in size of the amount of records that are in the tables (i.e. 700,000 records). On these tables, we can run any queries we'd like and we never receive a message about 'tempdb being full'. To resolve this, we've backed up our database, shrunk the actual database and also shrunk the database and files in the tempdb system database, but this hasn't resolved the issue. The size of our log file is set to autogrow. We're not sure where to go next. Are there any ideas why we still might be receiving this message? Error: 9002, Severity: 17, State: 6 The log file for database 'tempdb' is full. Back up the transaction log for the database to free up some log space.

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• How do I change the snapshots directory in VirtualBox on windows?

  - by David Ackerman

  I have a SSD Hard drive representing C:\, which is only 30GB. Therefore, I install all my (non-critical) apps on my large G:\ drive. My VirtualBox install is on G, as well as the hard disks. However, I found that the snapshots directory still defaults to C:\Users\David.VirtualBox...etc. How do I put this on my G drive by default?

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• nginx proxy to different path

  - by David Robertson

  I've read through the documentation for nginx's HttpProxyModule, but I can't figure this out: I want it so that if someone visits, for example http://ss.example.com/1339850978, nginx will proxy them http://dl.dropbox.com/u/xxxxx/screenshots/1339850978.png. If I was to just use this line in my config file: proxy_pass http://dl.dropbox.com/u/xxxxx/screenshots/;, then they would have to append the .png themselves. tia, David.

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• Webforms vs. MVC. Once you start using MVC.. Do you ever go back to webforms?

  - by punkouter

  I checked out MVC months ago and didn't really get it.. but recently as I have become a better programmer I think it is making sense.. Here is my theory.. tell me if I got it Right In the 90s for Microsoft Devs we had Classic ASP. This mixed VBscript and HTML on the same page. So you needed to create all the HTML yourself and mix HTML and VBScript. This was not considered Ideal. Then .NET came along and everyone liked it because it was similiar to event driven VB 6 style programming. It created this abstraction of binding data to ASP Servier controls. It made getting Enumerated data easy to get on the screen with one line. Then recently Jquery and SOA concepts are mixed together.. Now people think.. Why create this extra layer of abstraction when I can just directly use .NET as a data provider and use jquery AJAX calls to get the data and create the HTML with it directly .. no need for the Webforms abstraction layer.. Sowe are back to creating HTML directly like we did in 1999. So MVC is all about saying Stop pretending like WEb programming is a VB6 app! Generate HTML directly! Am I missing anything? So I wonder.. for you people out there using MVC... is it the sort of things that once you get used to it you never want to go back to webforms??

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• What are possible results/side effects if replication between DC's in a Windows domain is unable to occur?

  - by hydroparadise

  There's plenty of administration literature out there how to properly manage Windows servers. But in dealing with real life, things don't always occur like you want them to. In Microsoft's Windows Server 2003 Administrator's Companion, out of 1400+ pages, theres only one page that I could find when it comes up setting up additional domain controlers. They make it sound seemless and don't reveal a whole lot on what happens if "peer" DC's are unable to replicate. Down to the specific issue at hand, we had a DC go down about a month ago due to a bad RAID controller. There was nothing critical that waranted imediate attention, so bringing it back up got put on the back burner. A month later, we get the DC back up and running and everyting seemed ok. The next day, nobody is able to logon complaining that the "user does not exist" or "unable to establish a trust relationship". Knowing that I had just put the downed DC back on the network, I immediately took it back off the network and had everybody restart the workstations. After that, exchange was fine, shares became available, and everybody was able to log in. After doing some event log swimming, it would appear that everything started due to replication issues on the SYSVOL. I've read where you can force replication, but that would mean putting it back on the network. I am afraid to put the DC back on the network in fear that something else could go wrong. So, what other issues could one expect to run into where two DC's are unreplicated for over a month?

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• Learning AngularJS by Example – The Customer Manager Application

  - by dwahlin

  I’m always tinkering around with different ideas and toward the beginning of 2013 decided to build a sample application using AngularJS that I call Customer Manager. It’s not exactly the most creative name or concept, but I wanted to build something that highlighted a lot of the different features offered by AngularJS and how they could be used together to build a full-featured app. One of the goals of the application was to ensure that it was approachable by people new to Angular since I’ve never found overly complex applications great for learning new concepts. The application initially started out small and was used in my AngularJS in 60-ish Minutes video on YouTube but has gradually had more and more features added to it and will continue to be enhanced over time. It’ll be used in a new “end-to-end” training course my company is working on for AngularjS as well as in some video courses that will be coming out. Here’s a quick look at what the application home page looks like: In this post I’m going to provide an overview about how the application is organized, back-end options that are available, and some of the features it demonstrates. I’ve already written about some of the features so if you’re interested check out the following posts: Building an AngularJS Modal Service Building a Custom AngularJS Unique Value Directive Using an AngularJS Factory to Interact with a RESTful Service Application Structure The structure of the application is shown to the right. The  homepage is index.html and is located at the root of the application folder. It defines where application views will be loaded using the ng-view directive and includes script references to AngularJS, AngularJS routing and animation scripts, plus a few others located in the Scripts folder and to custom application scripts located in the app folder. The app folder contains all of the key scripts used in the application. There are several techniques that can be used for organizing script files but after experimenting with several of them I decided that I prefer things in folders such as controllers, views, services, etc. Doing that helps me find things a lot faster and allows me to categorize files (such as controllers) by functionality. My recommendation is to go with whatever works best for you. Anyone who says, “You’re doing it wrong!” should be ignored. Contrary to what some people think, there is no “one right way” to organize scripts and other files. As long as the scripts make it down to the client properly (you’ll likely minify and concatenate them anyway to reduce bandwidth and minimize HTTP calls), the way you organize them is completely up to you. Here’s what I ended up doing for this application: Animation code for some custom animations is located in the animations folder. In addition to AngularJS animations (which are defined using CSS in Content/animations.css), it also animates the initial customer data load using a 3rd party script called GreenSock. Controllers are located in the controllers folder. Some of the controllers are placed in subfolders based upon the their functionality while others are placed at the root of the controllers folder since they’re more generic:   The directives folder contains the custom directives created for the application. The filters folder contains the custom filters created for the application that filter city/state and product information. The partials folder contains partial views. This includes things like modal dialogs used in the application. The services folder contains AngularJS factories and services used for various purposes in the application. Most of the scripts in this folder provide data functionality. The views folder contains the different views used in the application. Like the controllers folder, the views are organized into subfolders based on their functionality:   Back-End Services The Customer Manager application (grab it from Github) provides two different options on the back-end including ASP.NET Web API and Node.js. The ASP.NET Web API back-end uses Entity Framework for data access and stores data in SQL Server (LocalDb). The other option on the back-end is Node.js, Express, and MongoDB.   Using the ASP.NET Web API Back-End To run the application using ASP.NET Web API/SQL Server back-end open the .sln file at the root of the project in Visual Studio 2012 or higher (the free Express 2013 for Web version is fine). Press F5 and a browser will automatically launch and display the application. Using the Node.js Back-End To run the application using the Node.js/MongoDB back-end follow these steps: In the CustomerManager directory execute 'npm install' to install Express, MongoDB and Mongoose (package.json). Load sample data into MongoDB by performing the following steps: Execute 'mongod' to start the MongoDB daemon Navigate to the CustomerManager directory (the one that has initMongoCustData.js in it) then execute 'mongo' to start the MongoDB shell Enter the following in the mongo shell to load the seed files that handle seeding the database with initial data: use custmgr load("initMongoCustData.js") load("initMongoSettingsData.js") load("initMongoStateData.js") Start the Node/Express server by navigating to the CustomerManager/server directory and executing 'node app.js' View the application at http://localhost:3000 in your browser. Key Features The Customer Manager application certainly doesn’t cover every feature provided by AngularJS (as mentioned the intent was to keep it as simple as possible) but does provide insight into several key areas: Using factories and services as re-useable data services (see the app/services folder) Creating custom directives (see the app/directives folder) Custom paging (see app/views/customers/customers.html and app/controllers/customers/customersController.js) Custom filters (see app/filters) Showing custom modal dialogs with a re-useable service (see app/services/modalService.js) Making Ajax calls using a factory (see app/services/customersService.js) Using Breeze to retrieve and work with data (see app/services/customersBreezeService.js). Switch the application to use the Breeze factory by opening app/services.config.js and changing the useBreeze property to true. Intercepting HTTP requests to display a custom overlay during Ajax calls (see app/directives/wcOverlay.js) Custom animations using the GreenSock library (see app/animations/listAnimations.js) Creating custom AngularJS animations using CSS (see Content/animations.css) JavaScript patterns for defining controllers, services/factories, directives, filters, and more (see any JavaScript file in the app folder) Card View and List View display of data (see app/views/customers/customers.html and app/controllers/customers/customersController.js) Using AngularJS validation functionality (see app/views/customerEdit.html, app/controllers/customerEditController.js, and app/directives/wcUnique.js) More… Conclusion I’ll be enhancing the application even more over time and welcome contributions as well. Tony Quinn contributed the initial Node.js/MongoDB code which is very cool to have as a back-end option. Access the standard application here and a version that has custom routing in it here. Additional information about the custom routing can be found in this post.

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• Redirect network logs from syslog to another file

  - by w0rldart

  I keep logging way to much info (not needed, for now) in my syslog, and not daily or hourly... but instant. If I want to watch for something in my syslog I just can't because the network log keeps interfering. So, how can I redirect network logs to another file and/or stop logging it? Dec 10 17:01:33 user kernel: [ 8716.000587] MediaState is connected Dec 10 17:01:33 user kernel: [ 8716.000599] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:33 user kernel: [ 8716.000601] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:33 user kernel: [ 8716.000612] rt28xx_get_wireless_stats ---> Dec 10 17:01:33 user kernel: [ 8716.000615] <--- rt28xx_get_wireless_stats Dec 10 17:01:39 user kernel: [ 8722.000714] MediaState is connected Dec 10 17:01:39 user kernel: [ 8722.000729] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:39 user kernel: [ 8722.000732] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:39 user kernel: [ 8722.000747] rt28xx_get_wireless_stats ---> Dec 10 17:01:39 user kernel: [ 8722.000751] <--- rt28xx_get_wireless_stats Dec 10 17:01:44 user kernel: [ 8726.904025] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:01:45 user kernel: [ 8728.003138] MediaState is connected Dec 10 17:01:45 user kernel: [ 8728.003153] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:45 user kernel: [ 8728.003157] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:45 user kernel: [ 8728.003171] rt28xx_get_wireless_stats ---> Dec 10 17:01:45 user kernel: [ 8728.003175] <--- rt28xx_get_wireless_stats Dec 10 17:01:51 user kernel: [ 8734.004066] MediaState is connected Dec 10 17:01:51 user kernel: [ 8734.004079] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:51 user kernel: [ 8734.004082] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:51 user kernel: [ 8734.004096] rt28xx_get_wireless_stats ---> Dec 10 17:01:51 user kernel: [ 8734.004099] <--- rt28xx_get_wireless_stats Dec 10 17:01:57 user kernel: [ 8740.004108] MediaState is connected Dec 10 17:01:57 user kernel: [ 8740.004119] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:57 user kernel: [ 8740.004121] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:57 user kernel: [ 8740.004132] rt28xx_get_wireless_stats ---> Dec 10 17:01:57 user kernel: [ 8740.004135] <--- rt28xx_get_wireless_stats Dec 10 17:01:57 user kernel: [ 8740.436021] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:03 user kernel: [ 8746.005280] MediaState is connected Dec 10 17:02:03 user kernel: [ 8746.005294] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:03 user kernel: [ 8746.005298] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:03 user kernel: [ 8746.005312] rt28xx_get_wireless_stats ---> Dec 10 17:02:03 user kernel: [ 8746.005315] <--- rt28xx_get_wireless_stats Dec 10 17:02:09 user kernel: [ 8752.004790] MediaState is connected Dec 10 17:02:09 user kernel: [ 8752.004804] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:09 user kernel: [ 8752.004808] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:09 user kernel: [ 8752.004821] rt28xx_get_wireless_stats ---> Dec 10 17:02:09 user kernel: [ 8752.004825] <--- rt28xx_get_wireless_stats Dec 10 17:02:15 user kernel: [ 8757.984031] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:15 user kernel: [ 8758.004078] MediaState is connected Dec 10 17:02:15 user kernel: [ 8758.004094] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:15 user kernel: [ 8758.004097] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:15 user kernel: [ 8758.004112] rt28xx_get_wireless_stats ---> Dec 10 17:02:15 user kernel: [ 8758.004116] <--- rt28xx_get_wireless_stats Dec 10 17:02:16 user kernel: [ 8759.492017] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:19 user kernel: [ 8762.002179] SCANNING, suspend MSDU transmission ... Dec 10 17:02:19 user kernel: [ 8762.004291] MlmeScanReqAction -- Send PSM Data frame for off channel RM, SCAN_IN_PROGRESS=1! Dec 10 17:02:19 user kernel: [ 8762.025055] SYNC - BBP R4 to 20MHz.l Dec 10 17:02:19 user kernel: [ 8762.027249] RT35xx: SwitchChannel#1(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF1, K=0x02, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.170206] RT35xx: SwitchChannel#2(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF1, K=0x07, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.318211] RT35xx: SwitchChannel#3(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF2, K=0x02, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.462269] RT35xx: SwitchChannel#4(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF2, K=0x07, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.606229] RT35xx: SwitchChannel#5(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF3, K=0x02, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.750202] RT35xx: SwitchChannel#6(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF3, K=0x07, R=0x02 Dec 10 17:02:20 user kernel: [ 8762.894217] RT35xx: SwitchChannel#7(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF4, K=0x02, R=0x02 Dec 10 17:02:20 user kernel: [ 8763.038202] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:20 user kernel: [ 8763.040194] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:20 user kernel: [ 8763.040199] BAR(1) : Tid (0) - 03a3:037e Dec 10 17:02:20 user kernel: [ 8763.040387] SYNC - End of SCAN, restore to channel 11, Total BSS[03] Dec 10 17:02:20 user kernel: [ 8763.040400] ScanNextChannel -- Send PSM Data frame Dec 10 17:02:20 user kernel: [ 8763.040402] bFastRoamingScan ~~~~~~~~~~~~~ Get back to send data ~~~~~~~~~~~~~ Dec 10 17:02:20 user kernel: [ 8763.040405] SCAN done, resume MSDU transmission ... Dec 10 17:02:20 user kernel: [ 8763.047022] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:20 user kernel: [ 8763.047026] BAR(1) : Tid (0) - 03a3:03a5 Dec 10 17:02:21 user kernel: [ 8763.898130] bImprovedScan ............. Resume for bImprovedScan, SCAN_PENDING .............. Dec 10 17:02:21 user kernel: [ 8763.898143] SCANNING, suspend MSDU transmission ... Dec 10 17:02:21 user kernel: [ 8763.900245] MlmeScanReqAction -- Send PSM Data frame for off channel RM, SCAN_IN_PROGRESS=1! Dec 10 17:02:21 user kernel: [ 8763.921144] SYNC - BBP R4 to 20MHz.l Dec 10 17:02:21 user kernel: [ 8763.923339] RT35xx: SwitchChannel#8(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF4, K=0x07, R=0x02 Dec 10 17:02:21 user kernel: [ 8763.996019] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:21 user kernel: [ 8764.066221] RT35xx: SwitchChannel#9(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF5, K=0x02, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.210212] RT35xx: SwitchChannel#10(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF5, K=0x07, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.215536] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.215542] BAR(1) : Tid (0) - 0457:0452 Dec 10 17:02:21 user kernel: [ 8764.244000] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.244004] BAR(1) : Tid (0) - 0459:0456 Dec 10 17:02:21 user kernel: [ 8764.253019] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.253023] BAR(1) : Tid (0) - 045c:0458 Dec 10 17:02:21 user kernel: [ 8764.256677] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.256681] BAR(1) : Tid (0) - 045c:045b Dec 10 17:02:21 user kernel: [ 8764.259785] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.259788] BAR(1) : Tid (0) - 045d:045b Dec 10 17:02:21 user kernel: [ 8764.280467] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.280471] BAR(1) : Tid (0) - 045f:045c Dec 10 17:02:21 user kernel: [ 8764.282189] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.282192] BAR(1) : Tid (0) - 045f:045e Dec 10 17:02:21 user kernel: [ 8764.354204] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.356408] ScanNextChannel():Send PWA NullData frame to notify the associated AP! Dec 10 17:02:21 user kernel: [ 8764.498202] RT35xx: SwitchChannel#12(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x07, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.642210] RT35xx: SwitchChannel#13(RF=8, Pwr0=30, Pwr1=28, 2T), N=0xF7, K=0x02, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.790229] RT35xx: SwitchChannel#14(RF=8, Pwr0=30, Pwr1=28, 2T), N=0xF8, K=0x04, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.934238] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.935243] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:22 user kernel: [ 8764.935249] BAR(1) : Tid (0) - 048e:0485 Dec 10 17:02:22 user kernel: [ 8764.936423] SYNC - End of SCAN, restore to channel 11, Total BSS[05] Dec 10 17:02:22 user kernel: [ 8764.936436] ScanNextChannel -- Send PSM Data frame Dec 10 17:02:22 user kernel: [ 8764.936440] SCAN done, resume MSDU transmission ... Dec 10 17:02:22 user kernel: [ 8764.940529] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.942178] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:22 user kernel: [ 8764.942182] BAR(1) : Tid (0) - 0493:048e Dec 10 17:02:22 user kernel: [ 8764.942715] CNTL - All roaming failed, restore to channel 11, Total BSS[05] Dec 10 17:02:22 user kernel: [ 8764.948016] MMCHK - No BEACON. restore R66 to the low bound(56) Dec 10 17:02:22 user kernel: [ 8764.948307] ===>rt_ioctl_giwscan. 5(5) BSS returned, data->length = 1111 Dec 10 17:02:23 user kernel: [ 8766.048073] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:23 user kernel: [ 8766.552034] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:27 user kernel: [ 8770.001180] MediaState is connected Dec 10 17:02:27 user kernel: [ 8770.001197] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:27 user kernel: [ 8770.001201] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:27 user kernel: [ 8770.001219] rt28xx_get_wireless_stats ---> Dec 10 17:02:27 user kernel: [ 8770.001223] <--- rt28xx_get_wireless_stats Dec 10 17:02:28 user kernel: [ 8771.564020] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:29 user kernel: [ 8772.064031] QuickDRS: TxTotalCnt <= 15, train back to original rate

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• Correct Display configuration. Errors while trying to arrange displays

  - by David Russell Parrish Bojrquez

  I am trying to set up my tv with my laptop trough a VGA cable. The display application in Ubuntu throws a lot of errors to me and I have given up in trying to do it myself. I try to apply the 1920 1080 display. The selected configuration for displays could not be applied Requested size (3200, 1080) exceeds 3D hardware limit (2048, 2048). You must either rearrange the displays so that they fit within a (2048, 2048) square or select the Ubuntu 2D session at login. And Also this: Failed to apply configuration: %s GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._gnome_2drr_2derror_2dquark.Code3: Requested size (3200, 1080) exceeds 3D hardware limit (2048, 2048). You must either rearrange the displays so that they fit within a (2048, 2048) square or select the Ubuntu 2D session at login. Please Help. @Leozitop No I don't see anything when connected to 1920 1080 because the setup fails before actually applying. Yes there are other resolutions which do work. I believe the problem has something to do with the rotation it is set up. My Ubuntu Display application has only clockwise and counterclockwise options for the TV display. I really don't know why this is happening. Basic procedure: Plug in cable, did not get the resolution I wanted. Changed settings, applied them. Re-peat until desired display is shown. I'm not a computer illiterate, really it baffles me that this is happening. Output of xrandr: david@LapUbuntu:~$ xrandr Screen 0: minimum 320 x 200, current 1880 x 800, maximum 4096 x 4096 LVDS1 connected 1280x800+0+0 (normal left inverted right x axis y axis) 331mm x 207mm 1280x800 60.0*+ 1024x768 60.0 800x600 60.3 56.2 640x480 59.9 VGA1 connected 600x800+1280+0 left (normal left inverted right x axis y axis) 1600mm x 900mm 1920x1080 60.0 + 1280x1024 60.0 1360x768 60.0 1280x720 60.0 1024x768 60.0 800x600 60.3* 640x480 60.0 TV1 unknown connection (normal left inverted right x axis y axis) 848x480 59.9 + 640x480 59.9 + 1024x768 59.9 800x600 59.9 Note that VGA says left and indeed it is, but no other option was available in the display. Also, note the TV1 unknown connection which I have no idea what it is. Note, also, that this has nothing to do with the display since W7 on the computer works fine and since while boot up, and also, before starting session in ubuntu the rotation is normal. I'll also mention that I HAVE re-installed Ubuntu since I had posted this question from a Live CD of 12.04 LTS. And that before the posting of the question also using 12.04 before another backup that I had to do, the VGA setup was fine without any problems.

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• Cooking with Wessty: HTML 5 and Visual Studio

  - by David Wesst

  The hardest part about using a new technology, such as HTML 5, is getting to what features are available and the syntax. One way to learn how to use new technologies is to adapt your current development to help you use the technology in comfort of your own development environment. For .NET Web Developers, that environment is usually Visual Studio 2010. This technique intends on showing you how to get HTML 5 Intellisense working in your current version of Visual Studio 2008 or 2010, making it easier for you to start using HTML 5 features in your current .NET web development projects. Quick Note According to the Visual Web Developer team at Microsoft, the Visual Studio 2010 SP1 beta has support for both HTML 5 and CSS 3. If you are willing to try out the bleeding edge update from Microsoft, then you won’t need this technique. --- Ingredients Visual Studio 2008 or 2010 Your favourite HTML 5 compliant browser (e.g. Internet Explorer 9) Administrator privileges, or the ability to install Visual Studio Extensions in your development environment. Directions Download the HTML 5 Intellisense for Visual Studio 2008 and 2010 extension from the Visual Studio Extension Gallery. Install it. Open Visual Studio. Open up a web file, such as an HTML or ASPX file. he HTML Source Editing toolbar should have appeared. (Optional) If it did not appear, you can activate it through the main menu by selecting View, then Toolbars, and then select HTML Source Editing if it does not have a checkbox beside it. (NOTE: If there is a checkbox, then the toolbar is enabled) In the HTML Source Editing toolbar, open up the validation schema drop box, and select HTML 5. Et voila! You now have HTML 5 intellisense enabled to help you get started in adding HTML 5 awesomeness to your web sites and web applications. Optional – Setting HTML 5 Validation Options At this point, you may want to select how Visual Studio shows validation errors. You can do that in the Options Menu. To get to the Options Menu… In the main menu select Tools, then Options. In the Options window, select and expand Text Editor, then HTML, followed by selecting Validation. Resources HTML 5 Intellisense for Visual Studio 2008 and 2010 extenstion Visual Studio Extension Gallery Visual Studio 2010 SP1 Beta This post also appears at http://david.wes.st

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• MDM Poised for Growth

  - by david.butler(at)oracle.com

  David Nixon, an Oracle colleague of mine, was doing some research on MDM the other day. He came up with some well founded insights that I thought I’d share with you. Gartner recently published a note asking “Should Organizations Using ERP 'Do' Master Data Management?”  It may seem a bit strange but that’s a question Gartner has been asked by a number of companies as organizations are beginning to understand the importance of data governance and data stewardship.  That’s because ERP Suites typically “focus on integrating their own applications within suites, but have little interest in making their suites interoperate with the applications or suites of other vendors.”  Therefore, Gartner is advising customers that “have deployed or plan to support multiple packaged application suites (even from the same vendor) that have different semantic data and/or process models” to add an MDM solution. And it appears that customers are taking note.  In a more recent note entitled “Search Analytics Trends: Master Data Management”, Gartner noted that MDM searches on gartner.com in November 2010 “were 300% higher than [in] May 2009, indicating the increased interest an importance that businesses are placing on MDM.”  Why the increased interest?  Moving towards a single version of the truth is a familiar theme, but customers are talking more about the underlying business value that this enables.  For example, businesses are talking about the need to fix master data before they can successfully move forward on SOA initiatives.  And the growing demands for compliance continue to be a major driver.  In short, companies are talking more about specific and tangible business value, and they are looking for help creating business cases for an MDM initiative. Why This Matters Gartner’s notes make three things clear.  First, MDM is poised for growth as organizations gain a greater understanding for it and the need they have.  Many are still sorting it out, but the demand is growing and is sure to rise.  Second, any organization with a heterogeneous computing environment should invest in MDM.  Even solutions from the same vendor may have different data models and could benefit from MDM.  But the key to growth, or which vendors will benefit the most from it, is the third and perhaps most critical point: companies need help with the business case for MDM. Oracle can help your organization build a compelling business case for MDM. We have seen our 1100+ MDM customers gain competitive advantages in a wide variety of implementations. Give us a ring.

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• Cooking with Wessty: WordPress and HTML 5

  - by David Wesst

  WordPress is easily one, if not the most, popular blogging platforms on the web. With the release of WordPress 3.x, the potential for what you can do with this open source software is limitless. This technique intends to show you how to get your WordPress wielding the power of the future web, that being HTML 5. --- Ingredients WordPress 3.x Your favourite HTML 5 compliant browser (e.g. Internet Explorer 9) Directions Setup WordPress on your server or host. Note: You can setup a WordPress.com account, but you will require an paid add-on to really take advantage of this technique.Login to the administration panel. Login to the administration section of your blog, using your web browser.  On the left side of the page, click the Appearance heading. Then, click on Themes. At the top of the page, select the Install Themes tab. In the search box, type the “toolbox” and click search. In the search results, you should see an theme called Toolbox. Click the Install link in the Toolbox item. A dialog window should appear with a sample picture of what the theme looks like. Click on the Install Now button in the bottom right corner. Et voila! Once the installation is done, you are done and ready to bring your blog into the future of the web. Try previewing your blog in HTML 5 by clicking the preview link.   Now, you are probably thinking “Man…HTML 5 looks like junk”. To that, I respond: “HTML was never why your site looked good in the first place. It was the CSS.” Now you have an un-stylized theme that uses HTML 5 elements throughout your WordPress site. If you want to learn how to apply CSS to your WordPress blog, you should check out the WordPress codex that pretty much covers everything there is to cover about WordPress development. Now, remember how we noted earlier that your free WordPress.com account wouldn’t take advantage of this technique? That is because, as of the time of this writing, you needed to pay a fee to use custom CSS. Remember now, this only gives you the foundation to create your own HTML 5 WordPress site. There are some HTML 5 themes out there that already look good, and were built using this as the foundation and added some CSS 3 to really spice it up. Looking forward to seeing more HTML 5 WordPress sites! Enjoy developing the future of the web. Resources Toolbox Theme JustCSS Theme WordPress Installation Tutorial WordPress Theme Development Tutorial This post also appears at http://david.wes.st

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• How Expedia Made My New Bride Cry

  - by Lance Robinson

  Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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• How to keep groups when pulling with git

  - by mimrock

  I have a staging site that is a working directory of a git repository. How to set up git to let a developer pull out a branch or release without changing the group of the modified files? An example. Let's say I have two developers, robin and david. They are both in git-users group, so initially they can both have write permissions on site.php. -rw-rw-r-- 1 robin git-users 46068 Nov 16 12:12 site.php drwxrwxr-x 8 robin git-users 4096 Nov 16 14:11 .git After robin-server1$ git pull origin master: -rw-rw-r-- 1 robin robin 46068 Nov 16 12:35 site.php drwxrwxr-x 8 robin git-users 4096 Nov 16 14:11 .git And david do not have write permissions on site.php, because the group changed from 'git-users' to 'robin'. From now on, david will get a permission denied, when he tries to pull to this repository.

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• Learn Domain-Driven Design

  - by Ben Griswold

  I just wrote about how I like to present on unfamiliar topics. With this said, Domain-Driven Design (DDD) is no exception. This is yet another area I knew enough about to be dangerous but I certainly was no expert.  As it turns out, researching this topic wasn’t easy. I could be wrong, but it is as if DDD is a secret to which few are privy. If you search the Interwebs, you will likely find little information about DDD until you start rolling over rocks to find that one great write-up, a handful of podcasts and videos and the Readers’ Digest version of the Blue Book which apparently you must read if you really want to get the complete, unabridged skinny on DDD.  Even Wikipedia’s write-up is skimpy which I didn’t know was possible…   Here’s a list of valuable resources.  If you, too, are interested in DDD, this is a good starting place.  Domain-Driven Design: Tackling Complexity in the Heart of Software by Eric Evans Domain-Driven Design Quickly, by Abel Avram & Floyd Marinescu An Introduction to Domain-Driven Design by David Laribee Talking Domain-Driven Design with David Laribee Part 1, Deep Fried Bytes Talking Domain-Driven Design with David Laribee Part 2, Deep Fried Bytes Eric Evans on Domain Driven Design, .NET Rocks Domain-Driven Design Community Eric Evans on Domain Driven Design Jimmy Nilsson on Domain Driven Design Domain-Driven Design Wikipedia What I’ve Learned About DDD Since the Book, Eric Evans Domain Driven Design, Alt.Net Podcast Applying Domain-Driven Design and Patterns: With Examples in C# and .NET, Jimmy Nilsson Domain-Driven Design Discussion Group DDD: Putting the Model to Work by Eric Evans The Official DDD Site

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• Outstanding Silverlight User Group Meeting last night

  - by Dave Campbell

  We had a great Silverlight User Group Meeting in Phoenix last night! Before I go any farther I want to say thanks again to David Silverlight and Kim Schmidt for coming to talk to us! And not to forget Victor Gaudioso over the wire :) David, Kim, and Victor talked to us about the Silverlight User Group Starter Kit they are working on with an extended stellar list of talented developers. Don't bypass looking at this by thinking it's only for a User Group... this is a solid community-supported full-up application using MVVM and Ria Services that you could take and modify for your own use. Take a look at the list of developers. Chances are you know some of them... send them an email of thanks for all the hard work over the last year! David and Kim discussed the architecture and code, demonstrating features as they went. Then Victor came in through the application itself on a high-intensity live webcast from his home in California. The audience of about 15 seemed focused and interested which says a lot about the subject and presentation. Tim Heuer came bearing some gifts (swag) ... a hard-copy of Josh Smith's Advanced MVVM , and couple cheaply upgradeable copies of VS2008 Pro that were snatched up very quickly. We also gave away a few copies of Windows 7 Ultimate 64-bit, some Arc mice, and some Office 2007 disks... so I don't think anyone left empty-handed. Personal thanks from me go out to Mike Palermo and Tim Heuer for the surprise they had waiting for me that's been over Twitter, and to Victor for only mentioning it at least 3 times in a 5-minute webcast. Thanks for a great evening, and I look forward to seeing all of you in a couple weeks at MIX10!

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• Oracle Customer Experience Summit @ OpenWorld

  - by Michael Seback

  Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution?  Find out from experts at a one-of-a-kind event:  Oracle Customer Experience Summit @ OpenWorld Preview the Conference Schedule for October 3 – 5, 2012 Registration - Wednesday October 3, 7:00 a.m.–6:30 p.m. Westin St. Francis, Moscone West, South, Hilton San Francisco, and Hotel Nikko Sample Sessions: The Experience Imperative - Wednesday October 3, 12:30 p.m.–2:30 p.m. Mark Hurd, President, Oracle Anthony Lye, Senior Vice President, Oracle Cloud Applications Strategy David Vap, Global Vice President, Product Development, Oracle Mike Svatek, Chief Strategy Officer, Bazaarvoice Leading the Experience Revolution - Wednesday October 3, 3:45 p.m.–4:45 p.m. Seth Godin, Best-Selling Author, Founder of Squidoo.com David Vap, Global Vice President, Product Development, Oracle Driving a Customer Experience Strategy - Wednesday October 3, 5:00 p.m.–6:00 p.m. David Vap, Global Vice President, Product Development, Oracle Matthew Banks, Senior Director, Customer Experience Solutions, Oracle Register now.

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• 2013 Predictions for Retail

  - by David Dorf

  Its that time of year to roll out the predictions for next year.  I can't say I've really nailed it in the past, but feel free to look back at my 2012, 2011, and 2010 predictions.  I'm not expecting anything earth-shattering this year; just continued maturation of several technologies that are finally taking hold. 1. Next day delivery -- Amazon finally decided it wasn't worth fighting state taxes and instead decided to place distribution centers everywhere so they can potentially offer next-day deliveries.  Not to be outdone, Walmart is looking to leverage its huge physical presence to offer the same.  Clubs like ShopRunner are pushing delivery barriers as well, so the norm is shifting to free shipping in a few days or relatively cheap shipping overnight.  Retailers need be thinking about how to ship from physical stores. 2. Bring your own device -- Earlier this year Intuit bought AisleBuyer, a mobile self-checkout start-up, at least somewhat validating the BYOD approach.  Grocery stores, especially in Europe, have been supporting in-aisle self-scanning for a while and I'm betting it will find a home in certain verticals in the US too.  There's also the BYOD concept for employees.  Some retailers are considering issuing mobile devices at hiring along side the shirt and name-tag.  Employees become responsible for the hardware until they leave. 3. TV shopping -- Will Apple finally release a TV product in 2013?  Who knows?  But the industry isn't standing still. Companies like QVC and HSN are already successfully combining the TV and online experiences for shopping.  Comcast is partnering with Tivo to allow viewers to interact with ads with Paypal handing payment.  This will be a slow maturation, but expect TVs to get smarter and eventually become a new selling channel (pun intended) for retailers. 4. Privacy backlash -- It only takes one big incident to stir the public, and I'm betting we have one in 2013.  Facebook, Google, or Apple will test the boundaries of what the public is willing to accept.  It could involve a retailer using geo-location technology, or possibly video analytics.  And as is always the case, the offender will apologize, temporarily remove the technology, and wait 2-3 years for it to be generally accepted.  Privacy is a moving target. 5. More NFC -- I've come to the conclusion that adoption of any banking technology is going to be slow.  It was slow for credit cards, ATMs, and online billpay so why should it be any different for NFC?  Maybe, just maybe the iPhone 5S will have an NFC chip, but we're not going to see mainstream uptake for years.  Next year we'll continue to see incremental improvements from Isis, Google, and Paypal and a plethora of new startups, but don't toss your magstripe cards just yet. 6. In-store location -- The technologies for tracking people inside stores is really improving.  Retailers can track people using video cameras, infrared, and by the WiFi radios in mobile phones.  We're getting closer to the point where accuracy could be a shelf-facing, which will help retailers understand how people shop, where they spend time, and what displays attract them.  Expect CPG companies to get involved and partner with retailers, since the data benefits both parties.  Consumers will benefit by being directed right to the products they seek.  (In 2013 ARTS is forming a workteam to develop new standards in this area.) 7. M&A -- Looking back at 2012 there were some really big deals involving IBM, Oracle, JDA, and NCR and I expect that trend will likely continue as vendors add assets to bolster their portfolios.  Many retailers are due for an IT transformation to support anywhere, anytime shoppers, and one-stop-vendors can minimize complexity and costs. Predictions from other sources: Independent Retailer Stores Magazine IDC Insights Mobile Commerce Daily

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• Analytics in an Omni-Channel World

  - by David Dorf

  Retail has been around ever since mankind started bartering.  The earliest transactions were very specific to the individuals buying and selling, then someone had the bright idea to open a store.  Those transactions were a little more generic, but the store owner still knew his customers and what they wanted.  As the chains rolled out, customer intimacy was sacrificed for scale, and retailers began to rely on segments and clusters.  But thanks to the widespread availability of data and the technology to convert said data into information, retailers are getting back to details. The retail industry is following a maturity model for analytics that is has progressed through five stages, each delivering more value than the previous. Store Analytics Brick-and-mortar retailers (and pure-play catalogers as well) that collect anonymous basket-level data are able to get some sense of demand to help with allocation decisions.  Promotions and foot-traffic can be measured to understand marketing effectiveness and perhaps focus groups can help test ideas.  But decisions are influenced by the majority, using faceless customer segments and aggregated industry data points.  Loyalty programs help a little, but in many cases the cost outweighs the benefits. Web Analytics The Web made it much easier to collect data on specific, yet still anonymous consumers using cookies to track visits. Clickstreams and product searches are analyzed to understand the purchase journey, gauge demand, and better understand up-selling opportunities.  Personalization begins to allow retailers target market consumers with recommendations. Cross-Channel Analytics This phase is a minor one, but where most retailers probably sit today.  They are able to use information from one channel to bolster activities in another. However, there are technical challenges combining data silos so its not an easy task.  But for those retailers that are able to perform analytics on both sources of data, the pay-off is pretty nice.  Revenue per customer begins to go up as customers have a better brand experience. Mobile & Social Analytics Big data technologies are enabling a 360-degree view of the customer by incorporating psychographic data from social sites alongside traditional demographic data.  Retailers can track individual preferences, opinions, hobbies, etc. in order to understand a consumer's motivations.  Using mobile devices, consumers can interact with brands anywhere, anytime, accessing deep product information and reviews.  Mobile, combined with a loyalty program, presents an opportunity to put shopping into geographic context, understanding paths to the store, patterns within the store, and be an always-on advertising conduit. Omni-Channel Analytics All this data along with the proper technology represents a new paradigm in which the clock is turned back and retail becomes very personal once again.  Rich, individualized data better illuminates demand, allows for highly localized assortments, and helps tailor up-selling.  Interactions with all channels help build an accurate profile of each consumer, and allows retailers to tailor the retail experience to meet the heightened expectations of today's sophisticated shopper.  And of course this culminates in greater customer satisfaction and business profitability.

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