death march - Page 63 - Developer IT

How to find domain registrar and DNS hosting with good DNSSEC support?

- by rsp

Simplified problem I want to buy a domain and make a website that is fully secured with DNSSEC. Background I've been hearing about the insecurity of DNS for years. I've watched all of the talks by Dan Kaminsky and others from DNS exploits to The future of DNS Security Panel. I knew that using DNS without security is a disaster waiting to happen. I followed the development of the DNSSEC standard. I celebrated the key signing ceremony. Everything was on the right track to finally have a secure DNS system in place. And now more than 2 years later I wanted to just do what everyone said I should do: use DNSSEC for a new domain. So I need a domain registrar and a DNS hosting service that supports DNSSEC. Surprisingly it is not that easy to even find out who does support DNSSEC. It was actually much easier to find info on DNSSEC two years ago when everyone was going to support DNSSEC Real Soon Now but now years passed and I hardly see any progress done. I just hope that I was just looking in the wrong places and someone here will explain all of the doubts. I hope that other people who want to have a secure website will also find this question useful. What is needed registrar and DNS servers with full DNSSEC support for .com domains What is not needed IPv6 support Web hosting anything more What I found out so far Go Daddy offers Premium DNS service for additional $36 per year that lets you "Secure up to 5 domains with DNSSEC". easyDNS has DNSSEC available in Beta across all service levels (you need to enable the "beta" flag in configuration) but it doesn't seem to be production ready and judging from the lack of updates it isn't a feature of highest priority (the last update from March 2011 on the easyDNS blog). Name.com - according to The Register (US domain registrar does IPv6, DNSSEC) it has DNSSEC support since 2010 but right now (October 2012) I couldn't find anything related to DNSSEC on their website. Dynadot that is very often recommended doesn't support DNSSEC Namecheap that is also often recommended doesn't support DNSSEC. The support answer from 2011 suggested that it was being added but in 2012 still no ETA is given to customers. DynDNS was supposed to support DNSSEC, I found a link explaining DNSSEC support but it gives 404 Not Found page and offers a search box - when searching for DNSSEC I get "No results were found for your query." GKG was recommended online for DNSSEC support but it's hard to find any information on the level of DNSSEC support - there is a brief explanation on what is DNSSEC and how to sign Delegation Signer records in their FAQ but no information about the level of actual support can be found. Ask Slashdot: Which Registrars Support DNSSEC? from July 2011 - Answers list Go Daddy, DynDNS, GKG, Name.com as registrars that support DNSSEC but: see above. Related questions How to find web hosting that meets my requirements? What is needed to add DNSSEC to my site? DNS hosting better managed by Domain provider or Hosting provider? Registrar with good security, DNS hosting, and DNSSEC and IPv6 resolvers? In no. 1 no one is ever mentioning DNS at all. In no. 2 answers only mention the .se TLD, there are very few answers and they seem very outdated. In no. 3 one answer says "On projects that demand higher security, I might look for a web host that supports DNSSEC" but no more information is provided. The only relevant answers are in no. 4 where easyDNS is recommended by someone who has never used them personally. Meanwhile, as of October 2012, the support of DNSSEC is described as "in beta" on the easyDNS feature list. Another one recommends SiteGround but searching their site for DNSSEC returns no results. Other answers recommend web hosting providers that don't meet the requirement of DNSSEC support. Also the question mentioned above lists 9 very specific requirements other than only DNSSEC (like eg. HTTP-only login cookies, two-factor authentications, no DNS record limits, DNS statistics of queries/day, audit trails etc.) which might have excluded many possible recommendations if one is only interested in DNSSEC support. Conclusions I thought that by the end of 2012 the support of DNSSEC among domain registrars and DNS providers would be nearly universal. I am shocked that the support seems virtually nonexistent. Is this a result of some serious problems with the DNSSEC adoption? Or is it just not a hot topic and no one bothers anymore? According to the DNSSEC Scoreboard roughly about 0.1% of .com domains support DNSSEC. Could that be caused by the lack of DNSSEC support among registrars and DNS providers, is the information too hard to find or maybe no one cares? There is even no "dnssec" tag here. Questions The information is surprisingly hard to find. That is why I am asking for first-hand experience and personal recommendations. Has anyone here actually set up a website with DNSSEC, from the domain registration to the configuration of DNS servers? Can anyone recommend any of the registrars mentioned above? Can anyone recommend any registrar not mentioned above?

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Review of ComponentOne Silverlight Controls (Free License Giveaway).

- by mbcrump

ComponentOne has several great products that target Silverlight Developers. One of them is their Silverlight Controls and the other is the XAP Optimizer. I decided that I would check out the controls and Xap Optimizer and feature them on my blog. After talking with ComponentOne, they agreed to take part in my Monthly Silverlight giveaway. The details are listed below: ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of ComponentOne Silverlight Controls + XAP Optimizer! (the winner also gets a license to Silverlight Spy) Random winner will be announced on March 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) Retweet the following : I just entered to win free #Silverlight controls from @mbcrump and @ComponentOne http://mcrump.me/fTSmB8 ! Don’t change the URL because this will allow me to track the users that Tweet this page. Don’t forget to visit ComponentOne because they made this possible. MichaelCrump.Net provides Silverlight Giveaways every month. You can also see the latest giveaway by bookmarking http://giveaways.michaelcrump.net . ---------------------------------------------------------------------------------------------------------------------------------------------------------- Before we get started with the Silverlight Controls, here is a couple of links to bookmark: The Live Demos of the Silverlight Controls is located here. The XAP Optimizer page is here. One thing that I liked about the help documentation is that you can grab a PDF that only contains documentation for that control. This allows you to get the information you need without going through several hundred pages. You can also download the full documentation from their site. ComponentOne Silverlight Controls I recently built a hobby project and decided to use ComponentOne Silverlight Controls. The main reason for this is that the controls are heavily documented, they look great and getting help was just a tweet or forum click away. So, the first question that you may ask is, “What is included?” Here is the official list below. I wanted to show several of the controls that I think developers will use the most. 1) ComponentOne’s Image Control – Display animated GIF images on your Silverlight pages as you would in traditional Web apps. Add attractive visuals with minimal effort. 2) HTML Host - Render HTML and arbitrary URI content from within Silverlight. 3) Chart3D - Create 3D surface charts with options for contour levels, zones, a chart legend and more. 4) PDFViewer - View PDF files in Silverlight! That is just a fraction of the controls available. If you want to check out several of them in a “real” application then check out my Silverlight page at http://michaelcrump.info. This brings me to the second part of the giveaway. XAP Optimizer – Is designed to reduce the size of your XAP File. It also includes built-in obfuscation and signing. With my personal project, I decided to use the XAP Optimizer by ComponentOne. It was so easy to use. You basically give it your .XAP file and it provides an output file. If you prefer to prune unused references manually then you can prune your XAP file manually by selecting the option below. I went ahead and added Obfuscation just to try it out and it worked great. You may notice from the screenshot below that I only obfuscated assemblies that I built. The other dlls anyone can grab off the net so we have no reason to obfuscate them. You also have the option to automatically sign your .xap with the SN.exe tool. So how did it turn out? Well, I reduced my XAP size from 2.4 to 1.8 with simply a click of a button. I added obfuscation with a click of a button: Screenshot of no obfuscation on my XAP File Screenshot of obfuscation on my XAP File with XAP Optimizer. So, with 2 button clicks, I reduce my XAP file and obfuscated my assembly. What else can you want? Well, they provide a nice HTML report that gives you an optimization summary. So what if you don’t want to launch this tool every time you deploy a Silverlight application? Well the official documentation provided a way to do it in your built event in Visual Studio. Click the Build Events tab on the left side of the Properties window. Enter the following command in the Post-build event command line: $Program Files\ComponentOne\XapOptimizer\XapOptimizer.exe /cmd /p:$(ProjectDir)$(ProjectName).xoproj In the end, this is a great product. I love code that I don’t have to write and utilities that just work. ComponentOne delivers with both the Silverlight Controls and the XAP Optimizer. Don’t forget to leave a comment below in order to win a set of the controls! Subscribe to my feed

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XNA Notes 005

- by George Clingerman

Another week and another crazy amount of activity going on in the XNA community. I’m fairly certain I missed over half of it. In fact, if I am missing things, make sure to email me and I’ll try and make sure I catch it next week! ([email protected]). Also, if you’ve got any advice, things you like/don’t like about the way these XNA Notes are going let me know. I always appreciate feedback (currently spammers are leaving me the nicest comments so you guys have work to do!) Without further ado, here’s this week’s notes! Time Critical XNA News The XNA Team Blob reminds us that February 7th is the last day to submit XNA 3.1 games to peer review! http://blogs.msdn.com/b/xna/archive/2011/01/31/7-days-left-to-submit-xna-gs-3-1-games-on-app-hub.aspx XNA MVPS Chris Williams kicks off the marketing campaign for our book http://geekswithblogs.net/cwilliams/archive/2011/01/28/143680.aspx Catalin Zima posts the comparison cheat sheet for why Angry Birds is different than Chickens Can’t Fly http://www.amusedsloth.com/2011/02/comparison-cheat-sheet-for-chickens-cant-fly-and-angry-birds/ Jim Perry congratulates the developers selected by Game Developer Magazine for Best Xbox LIVE Indie Games of 2010 http://machxgames.com/blog/?p=24 @NemoKrad posts his XNAKUUG talks for all to enjoy http://twitter.com/NemoKrad/statuses/33142362502864896 http://xna-uk.net/blogs/randomchaos/archive/2011/02/03/xblig-uk-2011-january-amp-february-talk.aspx George (that’s me!) preps for his XNA talk coming up on the 8th http://twitter.com/clingermangw/statuses/32669550554124288 http://www.portlandsilverlight.net/Meetings/Details/15 XNA Developers FireFly posts the last tutorial in his XNA Tower Defense tutorial series http://forums.create.msdn.com/forums/p/26442/451460.aspx#451460 http://xnatd.blogspot.com/2011/01/tutorial-14-polishing-game.html @fredericmy posts the main difference when porting a game from Windows Phone 7 to Xbox 360 http://fairyengine.blogspot.com/2011/01/main-differences-when-porting-game-from.html @ElementCy creates a pretty rad video of a MineCraft type terrain created using XNA http://www.youtube.com/watch?v=Waw1f7wnl9I Andrew Russel gets the first XNA badge on gamedev.stackexchange http://twitter.com/_AndrewRussell/statuses/32322877004972032 http://gamedev.stackexchange.com/badges?tab=tags And his funding for ExEn has passed $7000 only $3000 to go http://twitter.com/_AndrewRussell/statuses/33042412804771840 Subodh Pushpak blogs about his Windows Phone 7 XNA talk http://geekswithblogs.net/subodhnpushpak/archive/2011/02/01/windows-phone-7-silverlight--xna-development-talk.aspx Slyprid releases the latest version of Transmute and needs more people to test http://twitter.com/slyprid/statuses/32452488418299904 http://forgottenstarstudios.com/ SpynDoctorGames celebrates the 1 year anniversary of Your Doodles Are Bugged! Congrats! http://twitter.com/SpynDoctorGames/statuses/32511689068908544 Noogy (creator of Dust the Elysian Tail) prepares his conversion to XNA 4.0 http://twitter.com/NoogyTweet/statuses/32522008449253376 @philippedasilva posts about the Indiefreaks Game Framework v0.2.0.0 Input management system http://twitter.com/philippedasilva/statuses/32763393957957632 http://indiefreaks.com/2011/02/02/behind-smart-input-system-feature/ Mommy’s Best Games debates what to do about High Scores with their new update http://mommysbest.blogspot.com/2011/02/high-score-shake-up.html @BinaryTweedDeej want to know if there’s anything the community needs to make XNA games for the PC. Give him some feedback! http://twitter.com/BinaryTweedDeej/status/32895453863354368 @mikebmcl promises to write us all a book (I can’t wait to read it!) http://twitter.com/mikebmcl/statuses/33206499102687233 @werezompire is going to live, LIVE, thanks to all the generosity and support from the community! http://twitter.com/werezompire/statuses/32840147644977153 Xbox LIVE Indie Games (XBLIG) Making money in Xbox 360 indie game development. Is it possible? http://www.bitmob.com/articles/making-money-in-xbox-360-indie-game-development-is-it-possible @AlejandroDaJ posts some thoughts abut the bitmob article http://twitter.com/AlejandroDaJ/statuses/31068552165330944 http://www.apathyworks.com/blog/view.php?id=00215 Kobun gets my respect as an XBLIG champion. I’m not sure who Kobun is, but if you’ve every read through the comment sections any time Kotaku writes about XBLIGs you’ll see a lot of confusion, disinformation in there. Kobun has been waging a secret war battling that lack of knowledge and he does it well. Also he’s running a pretty kick ass site for Xbox LIVE Indie Game reviews http://xboxindies.teamkobun.com/ @radiangames releases his last Xbox LIVE Indie Game...for now http://bit.ly/gMK6lE Playing Avaglide with the Kinect controller http://www.youtube.com/watch?v=UqAYbHww53o http://www.joystiq.com/2011/01/30/kinect-hacks-take-to-the-skies-with-avaglide/ Luke Schneider of Radiangames interviewed in Edge magazine http://www.next-gen.biz/features/radiangames-venture Digital Quarters posts thoughts on why XBLIG’s online requirement kills certain genres http://digitalquarters.blogspot.com/2011/02/thoughts-why-xbligs-online-requirement.html Mommy’s Best Games shares the news that several XBLIGs were featured in the March 2011 issue of Famitsu 360 http://forums.create.msdn.com/forums/p/33455/451487.aspx#451487 NaviFairy continues with his Indie-Game-A-Day http://gaygamer.net/2011/02/indie_game_a_day_epic_dungeon.html http://gaygamer.net/2011/02/indie_game_a_day_break_limit_r.html and more every day...that’s kind of the point! Keep your eye on this series! VVGTV continues with it’s awesome reviews/promotions for XBLIGs http://vvgtv.com/ http://vvgtv.com/2011/02/03/iredia-atrams-secret-xblig-review-2/ http://vvgtv.com/2011/02/02/poopocalypse-coming-soon-to-xblig/ ….and even more, you get the point. Magicka is an Indie Game doing really well on Steam AND it’s made using XNA http://www.magickagame.com/ http://twitter.com/Magickagame/statuses/32712762580799488 GameMarx reviews Antipole http://www.gamemarx.com/reviews/73/antipole-is-vvvvvvery-good.aspx Armless Octopus review Alpha Squad http://www.armlessoctopus.com/2011/01/28/xbox-indie-review-alpha-squad/ An interesting article about Kodu that Jim Perry found http://twitter.com/MachXGames/statuses/32848044105924608 http://www.develop-online.net/news/36915/10-year-old-Jordan-makes-games-The-UK-needs-more-like-her XNA Game Development Sgt. Conker posts about the Natur beta, a new book and whether you can make money with XBLIG http://www.sgtconker.com/ http://www.sgtconker.com/2011/01/a-new-book-on-the-block-and-a-new-natur-beta/ http://www.sgtconker.com/2011/01/making-money-in-xbox-360-indie-game-development-is-it-possible/ Tips for setting up SVN http://bit.ly/fKxgFh @bsimser found tons of royalty free music and soundfx for your XNA Games http://twitter.com/bsimser/statuses/31426632933711872 Post on the new features in the next Sunburn Editor http://www.synapsegaming.com/blogs/fivesidedbarrel/archive/2011/01/28/new-editor-features-prefabs-components-and-more.aspx @jasons_novaleaf posts source code for light pre-pass optimizations for #xna http://twitter.com/jasons_novaleaf/statuses/33348855403642880 http://jcoluna.wordpress.com/2011/02/01/xna-4-0-light-pre-pass-optimization-round-one/ I’ve been learning about doing an A.I. for turn based games and this article was a great resource. http://www.gamasutra.com/view/feature/1535/designing_ai_algorithms_for_.php?print=1

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Center Pictures and Other Objects in Office 2007 & 2010

- by Matthew Guay

Sometimes it can be difficult to center a picture in a document just by dragging it dragging it around. Today we show you how to center pictures, images, and other objects perfectly in Word and PowerPoint. Note: For this tutorial we’re using Office 2010, but the steps are nearly identical in 2007. Centering a Picture in Word First let’s insert a picture into our document. Click the Insert tab, and then click Picture. Once you select the picture you want, it will be added to your document. Usually, pictures are added wherever your curser was in the document, so in a blank document it will be added at the top left. Also notice Picture Tools show up in the Ribbon after inserting an image. Note: The following menu items are available in Picture Tools Format tab which is displayed when you select the object or image you’re working with. How do we align the picture just like we want? Click Position to get some quick placement options, including centered in the middle of the document or on the top. However, for more advanced placement, we can use the Align tool. If Word isn’t maximized, you may only see the icon without the “Align” label. Notice the tools were grayed out in the menu by default. To be able to change the Alignment, we need to first change the text wrap settings. Click the Wrap Text button, and any option other than “In Line with Text”. Your choice will depend on the document you’re writing, just choose the option that works best in the document. Now, select the Align tools again. You can now position your image precisely with these options. Align Center will position your picture in the center of the page widthwise. Align Middle will put the picture in the middle of the page height-wise. This works the same with textboxes. Simply click the Align button in the Format tab, and you can center it in the page. And if you’d like to align several objects together, simply select them all, click Group, and then select Group from the menu. Now, in the align tools, you can center the whole group on your page for a heading, or whatever you want to use the pictures for. These steps also work the same with Office 2007. Center objects in PowerPoint This works similar in PowerPoint, except that pictures are automatically set for square wrapping automatically, so you don’t have to change anything. Simply insert the picture or other object of your choice, click Align, and choose the option you want. Additionally, if one object is already aligned like you want, drag another object near it and you will see a Smart Guide to help you align or center the second object with the first. This only works with shapes in PowerPoint 2010 beta, but will work with pictures, textboxes, and media in the final release this summer. Conclusion These are good methods for centering images and objects in Word and PowerPoint. From designing perfect headers to emphasizing your message in a PowerPoint presentation, this is something we’ve found useful and hope you will too. Since we’re talking about Office here, it’s worth mentioning that Microsoft has announced the Technology Guarantee Program for Office 2010. Essentially what this means is, if you purchase a version of Office 2007 between March 5th and September 30th of this year, when Office 2010 is released you’ll be able to upgrade to it for free! Similar Articles Productive Geek Tips Add or Remove Apps from the Microsoft Office 2007 or 2010 SuiteAdd More Functions To Office 2007 By Installing Add-InsCustomize Your Welcome Picture Choices in Windows VistaEasily Rotate Pictures In Word 2007Add Effects To Your Pictures in Word 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox)

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Goodbye XML… Hello YAML (part 2)

- by Brian Genisio's House Of Bilz

Part 1 After I explained my motivation for using YAML instead of XML for my data, I got a lot of people asking me what type of tooling is available in the .Net space for consuming YAML. In this post, I will discuss a nice tooling option as well as describe some small modifications to leverage the extremely powerful dynamic capabilities of C# 4.0. I will be referring to the following YAML file throughout this post Recipe: Title: Macaroni and Cheese Description: My favorite comfort food. Author: Brian Genisio TimeToPrepare: 30 Minutes Ingredients: - Name: Cheese Quantity: 3 Units: cups - Name: Macaroni Quantity: 16 Units: oz Steps: - Number: 1 Description: Cook the macaroni - Number: 2 Description: Melt the cheese - Number: 3 Description: Mix the cooked macaroni with the melted cheese Tooling It turns out that there are several implementations of YAML tools out there. The neatest one, in my opinion, is YAML for .NET, Visual Studio and Powershell. It includes a great editor plug-in for Visual Studio as well as YamlCore, which is a parsing engine for .Net. It is in active development still, but it is certainly enough to get you going with YAML in .Net. Start by referenceing YamlCore.dll, load your document, and you are on your way. Here is an example of using the parser to get the title of the Recipe: var yaml = YamlLanguage.FileTo("Data.yaml") as Hashtable; var recipe = yaml["Recipe"] as Hashtable; var title = recipe["Title"] as string; In a similar way, you can access data in the Ingredients set: var yaml = YamlLanguage.FileTo("Data.yaml") as Hashtable; var recipe = yaml["Recipe"] as Hashtable; var ingredients = recipe["Ingredients"] as ArrayList; foreach (Hashtable ingredient in ingredients) { var name = ingredient["Name"] as string; } You may have noticed that YamlCore uses non-generic Hashtables and ArrayLists. This is because YamlCore was designed to work in all .Net versions, including 1.0. Everything in the parsed tree is one of two things: Hashtable, ArrayList or Value type (usually String). This translates well to the YAML structure where everything is either a Map, a Set or a Value. Taking it further Personally, I really dislike writing code like this. Years ago, I promised myself to never write the words Hashtable or ArrayList in my .Net code again. They are ugly, mostly depreciated collections that existed before we got generics in C# 2.0. Now, especially that we have dynamic capabilities in C# 4.0, we can do a lot better than this. With a relatively small amount of code, you can wrap the Hashtables and Array lists with a dynamic wrapper (wrapper code at the bottom of this post). The same code can be re-written to look like this: dynamic doc = YamlDoc.Load("Data.yaml"); var title = doc.Recipe.Title; And dynamic doc = YamlDoc.Load("Data.yaml"); foreach (dynamic ingredient in doc.Recipe.Ingredients) { var name = ingredient.Name; } I significantly prefer this code over the previous. That’s not all… the magic really happens when we take this concept into WPF. With a single line of code, you can bind to the data dynamically in the view: DataContext = YamlDoc.Load("Data.yaml"); Then, your XAML is extremely straight-forward (Nothing else. No static types, no adapter code. Nothing): <StackPanel> <TextBlock Text="{Binding Recipe.Title}" /> <TextBlock Text="{Binding Recipe.Description}" /> <TextBlock Text="{Binding Recipe.Author}" /> <TextBlock Text="{Binding Recipe.TimeToPrepare}" /> <TextBlock Text="Ingredients:" FontWeight="Bold" /> <ItemsControl ItemsSource="{Binding Recipe.Ingredients}" Margin="10,0,0,0"> <ItemsControl.ItemTemplate> <DataTemplate> <StackPanel Orientation="Horizontal"> <TextBlock Text="{Binding Quantity}" /> <TextBlock Text=" " /> <TextBlock Text="{Binding Units}" /> <TextBlock Text=" of " /> <TextBlock Text="{Binding Name}" /> </StackPanel> </DataTemplate> </ItemsControl.ItemTemplate> </ItemsControl> <TextBlock Text="Steps:" FontWeight="Bold" /> <ItemsControl ItemsSource="{Binding Recipe.Steps}" Margin="10,0,0,0"> <ItemsControl.ItemTemplate> <DataTemplate> <StackPanel Orientation="Horizontal"> <TextBlock Text="{Binding Number}" /> <TextBlock Text=": " /> <TextBlock Text="{Binding Description}" /> </StackPanel> </DataTemplate> </ItemsControl.ItemTemplate> </ItemsControl> </StackPanel> This nifty XAML binding trick only works in WPF, unfortunately. Silverlight handles binding differently, so they don’t support binding to dynamic objects as of late (March 2010). This, in my opinion, is a major lacking feature in Silverlight and I really hope we will see this feature available to us in Silverlight 4 Release. (I am not very optimistic for Silverlight 4, but I can hope for the feature in Silverlight 5, can’t I?) Conclusion I still have a few things I want to say about using YAML in the .Net space including de-serialization and using IronRuby for your YAML parser, but this post is hopefully enough to see how easy it is to incorporate YAML documents in your code. Codeplex Site for YAML tools Dynamic wrapper for YamlCore

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SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

- by pinaldave

TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family. Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event! I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject. I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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IBM "per core" comparisons for SPECjEnterprise2010

- by jhenning

I recently stumbled upon a blog entry from Roman Kharkovski (an IBM employee) comparing some SPECjEnterprise2010 results for IBM vs. Oracle. Mr. Kharkovski's blog claims that SPARC delivers half the transactions per core vs. POWER7. Prior to any argument, I should say that my predisposition is to like Mr. Kharkovski, because he says that his blog is intended to be factual; that the intent is to try to avoid marketing hype and FUD tactic; and mostly because he features a picture of himself wearing a bike helmet (me too). Therefore, in a spirit of technical argument, rather than FUD fight, there are a few areas in his comparison that should be discussed. Scaling is not free For any benchmark, if a small system scores 13k using quantity R1 of some resource, and a big system scores 57k using quantity R2 of that resource, then, sure, it's tempting to divide: is 13k/R1 > 57k/R2 ? It is tempting, but not necessarily educational. The problem is that scaling is not free. Building big systems is harder than building small systems. Scoring 13k/R1 on a little system provides no guarantee whatsoever that one can sustain that ratio when attempting to handle more than 4 times as many users. Choosing the denominator radically changes the picture When ratios are used, one can vastly manipulate appearances by the choice of denominator. In this case, lots of choices are available for the resource to be compared (R1 and R2 above). IBM chooses to put cores in the denominator. Mr. Kharkovski provides some reasons for that choice in his blog entry. And yet, it should be noted that the very concept of a core is: arbitrary: not necessarily comparable across vendors; fluid: modern chips shift chip resources in response to load; and invisible: unless you have a microscope, you can't see it. By contrast, one can actually see processor chips with the naked eye, and they are a bit easier to count. If we put chips in the denominator instead of cores, we get: 13161.07 EjOPS / 4 chips = 3290 EjOPS per chip for IBM vs 57422.17 EjOPS / 16 chips = 3588 EjOPS per chip for Oracle The choice of denominator makes all the difference in the appearance. Speaking for myself, dividing by chips just seems to make more sense, because: I can see chips and count them; and I can accurately compare the number of chips in my system to the count in some other vendor's system; and Tthe probability of being able to continue to accurately count them over the next 10 years of microprocessor development seems higher than the probability of being able to accurately and comparably count "cores". SPEC Fair use requirements Speaking as an individual, not speaking for SPEC and not speaking for my employer, I wonder whether Mr. Kharkovski's blog article, taken as a whole, meets the requirements of the SPEC Fair Use rule www.spec.org/fairuse.html section I.D.2. For example, Mr. Kharkovski's footnote (1) begins Results from http://www.spec.org as of 04/04/2013 Oracle SUN SPARC T5-8 449 EjOPS/core SPECjEnterprise2010 (Oracle's WLS best SPECjEnterprise2010 EjOPS/core result on SPARC). IBM Power730 823 EjOPS/core (World Record SPECjEnterprise2010 EJOPS/core result) The questionable tactic, from a Fair Use point of view, is that there is no such metric at the designated location. At www.spec.org, You can find the SPEC metric 57422.17 SPECjEnterprise2010 EjOPS for Oracle and You can also find the SPEC metric 13161.07 SPECjEnterprise2010 EjOPS for IBM. Despite the implication of the footnote, you will not find any mention of 449 nor anything that says 823. SPEC says that you can, under its fair use rule, derive your own values; but it emphasizes: "The context must not give the appearance that SPEC has created or endorsed the derived value." Substantiation and transparency Although SPEC disclaims responsibility for non-SPEC information (section I.E), it says that non-SPEC data and methods should be accurate, should be explained, should be substantiated. Unfortunately, it is difficult or impossible for the reader to independently verify the pricing: Were like units compared to like (e.g. list price to list price)? Were all components (hw, sw, support) included? Were all fees included? Note that when tpc.org shows IBM pricing, there are often items such as "PROCESSOR ACTIVATION" and "MEMORY ACTIVATION". Without the transparency of a detailed breakdown, the pricing claims are questionable. T5 claim for "Fastest Processor" Mr. Kharkovski several times questions Oracle's claim for fastest processor, writing You see, when you publish industry benchmarks, people may actually compare your results to other vendor's results. Well, as we performance people always say, "it depends". If you believe in performance-per-core as the primary way of looking at the world, then yes, the POWER7+ is impressive, spending its chip resources to support up to 32 threads (8 cores x 4 threads). Or, it just might be useful to consider performance-per-chip. Each SPARC T5 chip allows 128 hardware threads to be simultaneously executing (16 cores x 8 threads). The Industry Standard Benchmark that focuses specifically on processor chip performance is SPEC CPU2006. For this very well known and popular benchmark, SPARC T5: provides better performance than both POWER7 and POWER7+, for 1 chip vs. 1 chip, for 8 chip vs. 8 chip, for integer (SPECint_rate2006) and floating point (SPECfp_rate2006), for Peak tuning and for Base tuning. For example, at the 8-chip level, integer throughput (SPECint_rate2006) is: 3750 for SPARC 2170 for POWER7+. You can find the details at the March 2013 BestPerf CPU2006 page SPEC is a trademark of the Standard Performance Evaluation Corporation, www.spec.org. The two specific results quoted for SPECjEnterprise2010 are posted at the URLs linked from the discussion. Results for SPEC CPU2006 were verified at spec.org 1 July 2013, and can be rechecked here.

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SQL SERVER – What is Incremental Statistics? – Performance improvements in SQL Server 2014 – Part 1

- by Pinal Dave

This is the first part of the series Incremental Statistics. Here is the index of the complete series. What is Incremental Statistics? – Performance improvements in SQL Server 2014 – Part 1 Simple Example of Incremental Statistics – Performance improvements in SQL Server 2014 – Part 2 DMV to Identify Incremental Statistics – Performance improvements in SQL Server 2014 – Part 3 Statistics are considered one of the most important aspects of SQL Server Performance Tuning. You might have often heard the phrase, with related to performance tuning. “Update Statistics before you take any other steps to tune performance”. Honestly, I have said above statement many times and many times, I have personally updated statistics before I start to do any performance tuning exercise. You may agree or disagree to the point, but there is no denial that Statistics play an extremely vital role in the performance tuning. SQL Server 2014 has a new feature called Incremental Statistics. I have been playing with this feature for quite a while and I find that very interesting. After spending some time with this feature, I decided to write about this subject over here. New in SQL Server 2014 – Incremental Statistics Well, it seems like lots of people wants to start using SQL Server 2014′s new feature of Incremetnal Statistics. However, let us understand what actually this feature does and how it can help. I will try to simplify this feature first before I start working on the demo code. Code for all versions of SQL Server Here is the code which you can execute on all versions of SQL Server and it will update the statistics of your table. The keyword which you should pay attention is WITH FULLSCAN. It will scan the entire table and build brand new statistics for you which your SQL Server Performance Tuning engine can use for better estimation of your execution plan. UPDATE STATISTICS TableName(StatisticsName) WITH FULLSCAN Who should learn about this? Why? If you are using partitions in your database, you should consider about implementing this feature. Otherwise, this feature is pretty much not applicable to you. Well, if you are using single partition and your table data is in a single place, you still have to update your statistics the same way you have been doing. If you are using multiple partitions, this may be a very useful feature for you. In most cases, users have multiple partitions because they have lots of data in their table. Each partition will have data which belongs to itself. Now it is very common that each partition are populated separately in SQL Server. Real World Example For example, if your table contains data which is related to sales, you will have plenty of entries in your table. It will be a good idea to divide the partition into multiple filegroups for example, you can divide this table into 3 semesters or 4 quarters or even 12 months. Let us assume that we have divided our table into 12 different partitions. Now for the month of January, our first partition will be populated and for the month of February our second partition will be populated. Now assume, that you have plenty of the data in your first and second partition. Now the month of March has just started and your third partition has started to populate. Due to some reason, if you want to update your statistics, what will you do? In SQL Server 2012 and earlier version You will just use the code of WITH FULLSCAN and update the entire table. That means even though you have only data in third partition you will still update the entire table. This will be VERY resource intensive process as you will be updating the statistics of the partition 1 and 2 where data has not changed at all. In SQL Server 2014 You will just update the partition of Partition 3. There is a special syntax where you can now specify which partition you want to update now. The impact of this is that it is smartly merging the new data with old statistics and update the entire statistics without doing FULLSCAN of your entire table. This has a huge impact on performance. Remember that the new feature in SQL Server 2014 does not change anything besides the capability to update a single partition. However, there is one feature which is indeed attractive. Previously, when table data were changed 20% at that time, statistics update were triggered. However, now the same threshold is applicable to a single partition. That means if your partition faces 20% data, change it will also trigger partition level statistics update which, when merged to your final statistics will give you better performance. In summary If you are not using a partition, this feature is not applicable to you. If you are using a partition, this feature can be very helpful to you. Tomorrow: We will see working code of SQL Server 2014 Incremental Statistics. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SQL Statistics, Statistics

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Upcoming User Group Events in 2011

- by john.orourke(at)oracle.com

At a recent customer event, someone asked me if Oracle had any plans to re-create the Hyperion Solutions Conference. Unfortunately the answer is no. With so many different product lines it would be challenging and costly for Oracle to run separate user conferences for every product line, and it would create too many events for customers with multiple products to attend. So Oracle Open World is the company's main event for showcasing what's new and what's coming across all product lines. If customers find Oracle OpenWorld too overwhelming or if the timing is bad, there are a number of other conferences, which are run by Oracle user groups and include a number of sessions focused on Oracle Hyperion EPM and BI products. Here's a sneak preview of what's coming up for conferences in 2011 where you can network with other Hyperion users and learn what's new and what's coming in our products. Alliance 2011: This conference is run by the Oracle Higher Education User Group (HEUG). It's being held March 27 - 30th in lovely Denver, Colorado. (a great location and time for skiers!) This event is targeted at customers in Higher Education and Public Sector organizations and is expecting to draw over 3,500 attendees. There will be a number of sessions focusing on Oracle Hyperion EPM and BI products in the Budgeting track, as well as the Reporting & BI track. This includes product-focused sessions delivered by Oracle and partners, as well as case studies delivered by customers. Here's a link to the registration page where you can get more information: http://www.heug.org/p/cm/ld/fid=255 Collaborate 2011: This conference is run by three different user groups; OAUG, IOUG and Quest. It's being held April 10 - 14th in sunny Orlando, Florida. (yes, sunshine and warmth!) This event is targeted to customers with Oracle E-Business Suite, PeopleSoft, JD Edwards, Hyperion, Primavera and other products and is expected to draw over 5,000 attendees. You'll find a number of sessions focused on Oracle Hyperion EPM and BI products in the BI/Data Warehousing/EPM track. This includes product-focused sessions delivered by Oracle, our partners, and customers as well as a number of customer case studies. There will also be an exhibit area with a number of demo pods focused on EPM and BI products. Here's a link to the conference web site where you can get more information: http://collaborate.oaug.org/ Also, please note that the OAUG has a Hyperion SIG that runs focused EPM/Hyperion events throughout the year. Here's a link to their web site where you can get more information: http://hyperionsig.oaug.org/ Kscope 2011: Formerly the Kaleidoscope conference, this one is run by the Oracle Developer Tools User Group (ODTUG). This conference is being held June 26 - 30th in Long Beach, CA. (surf's up!) Historically, this event has focused on Oracle Development tools, but over the past few years the EPM and BI content has grown with over 100 sessions planned this year. So this event is becoming a great venue for existing Hyperion customers to learn about the latest developments with Oracle Essbase, Hyperion Planning, Hyperion Financial Management, Oracle BI and other products. You'll also find hands-on workshops, product demonstrations as well as EPM and BI Symposiums run by Oracle Development staff. Here's a link to the web site where you can get more details. http://www.kscope11.com/biepm UKOUG Conference Series: EPM and Hyperion 2011: For Hyperion customers in the UK, the UKOUG has a Hyperion SIG that runs a focused conference for EPM and Hyperion products. The 2011 event is planned for June in London. Here's a link to the web site for this event where you can get more information: http://hyperion.ukoug.org/default.asp?p=8461 In addition to these conferences, you can also find Oracle EPM and BI content at regional user group meetings globally as well as Marketing events run by Oracle. Check the events page at www.oracle.com for the details on upcoming Marketing and regional User Group events. So while Oracle will not be trying to replicate the Hyperion Solutions conference, the good news is that there are a number of other events available where customers can find out what's new and what's coming with Oracle EPM and BI products. And these events are running at different times of the year in different locations - so you can pick the event that makes the most sense for your company from a timing and location standpoint. I'll be delivering a number of sessions at the Alliance and Collaborate conferences and hope to see many of our loyal customers and partners at these events. And there's always Oracle OpenWorld coming up in October, for which the planning has already started. I look forward to seeing you in 2011.

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Ok it has been pointed out to me

- by Ratman21

That it seems my blog is more of poor me or pity me or I deserve a job blog. Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers. It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume. Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW. Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+ and Network+ Technician § 2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria § 20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem non-stops too § 18 years experience as technical Help Desk support – panicking users, no problem § 18 years experience with PC/Server based system, intranet and internet systems § 10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) § Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). § Very experienced on working with customers on problems – again panicking users, no problem § Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them § Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you. Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/ ______ OBJECTIVE To obtain a Network Operation or Helpdesk position. PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified. TECHNICAL AND PROFESSIONAL SKILLS § Technical Support § Frame Relay § Microsoft Office Suite § Inventory Management § ISDN § Windows NT/98/XP § Client/Vendor Relations § CICS § Cisco Routers/Switches § Networking/Administration § RPG § Helpdesk § Website Design/Dev./Management § Assembler § Visio § Programming § COBOL IV § EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified. Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese PROFESSIONAL TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech · Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 · Enumerator for NassauCounty ThomasCreekBaptistChurch – Callahan, FL, June 2008 – September 2009 Churchsound and video technician · sound and video technician Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I · Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications · Night (NOC) Network operator for a large Wide Area Network (WAN) · Monitored Multiple Check Authorization customers for problems with circuits, routers and applications · Resolved circuit and/or router issues or assist circuit carrier in resolving issue · Resolved application problems or assist application support in resolution · Liaison between customer and application support · Maintained and updated the NetOps Operation procedures Guide · Kept the listing of equipment on the raised floor updated · Involved in the training of all Night Check and Card server operation operators · FNIS acquired Certegy in 2005. Was one of 3 kept on. Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) · Converting Documentation to Adobe format · Sole trainer of day/night shift System Management Center operators (SMC) · Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on. EDS (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator · Equifax outsourced the NetOps dept. to EDS in 1999. · Same job skills as listed above for FNIS. Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator · All of the above for FNIS, except for circuit and router issues · Operated, monitored and trouble shot Tandem mainframe and servers on LAN · Supported in the operation of the Print, Tape and Microfiche rooms · Equifax acquired TelaCredit in 1991. TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator · Operated and monitored Tandem Non-stop systems for Card and Check Auths · Operated multiple high-speed Laser printers and Microfiche printers · Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

- by Adam Hawley

In light of the recent announcement to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments. The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends. To ensure that customer investments for these products are protected, Oracle Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products. As a reminder, this only affects the products listed above. Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected, until the published Premier Support end date. Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time. Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus. Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders. Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible. Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here. Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use. This is no different for the Sun Ray 3, 3i, and 3 Plus. Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support) Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

- by Tanu Sood

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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Working with packed dates in SSIS

- by Jim Giercyk

One of the challenges recently thrown my way was to read an EBCDIC flat file, decode packed dates, and insert the dates into a SQL table. For those unfamiliar with packed data, it is a way to store data at the nibble level (half a byte), and was often used by mainframe programmers to conserve storage space. In the case of my input file, the dates were 2 bytes long and represented the number of days that have past since 01/01/1950. My first thought was, in the words of Scooby, Hmmmmph? But, I love a good challenge, so I dove in. Reading in the flat file was rather simple. The only difference between reading an EBCDIC and an ASCII file is the Code Page option in the connection manager. In my case, I needed to use Code Page 1140 for EBCDIC (I could have also used Code Page 37). Once the code page is set correctly, SSIS can understand what it is reading and it will convert the output to the default code page, 1252. However, packed data is either unreadable or produces non-alphabetic characters, as we can see in the preview window. Column 1 is actually the packed date, columns 0 and 2 are the values in the rest of the file. We are only interested in Column 1, which is a 2 byte field representing a packed date. We know that 2 bytes of packed data can be stored in 1 byte of character data, so we are working with 4 packed digits in 2 character bytes. If you are confused, stay tuned….this will make sense in a minute. Right-click on your Flat File Source shape and select “Show Advanced Editor”. Here is where the magic begins. By changing the properties of the output columns, we can access the packed digits from each byte. By default, the Output Column data type is DT_STR. Since we want to look at the bytes individually and not the entire string, change the data type to DT_BYTES. Next, and most important, set UseBinaryFormat to TRUE. This will write the HEX VALUES of the output string instead of writing the character values. Now we are getting somewhere! Next, you will need to use a Data Conversion shape in your Data Flow to transform the 2 position byte stream to a 4 position Unicode string containing the packed data. You need the string to be 4 bytes long because it will contain the 4 packed digits. Here is what that should look like in the Data Conversion shape: Direct the output of your data flow to a test table or file to see the results. In my case, I created a test table. The results looked like this: Hold on a second! That doesn't look like a date at all. No, of course not. It is a hex number which represents the days which have passed between 01/01/1950 and the date. We have to convert the Hex value to a decimal value, and use the DATEADD function to get a date value. Luckily, I have created a function to convert Hex to Decimal: -- ============================================= -- Author: Jim Giercyk -- Create date: March, 2012 -- Description: Converts a Hex string to a decimal value -- ============================================= CREATE FUNCTION [dbo].[ftn_HexToDec] ( @hexValue NVARCHAR(6) ) RETURNS DECIMAL AS BEGIN -- Declare the return variable here DECLARE @decValue DECIMAL IF @hexValue LIKE '0x%' SET @hexValue = SUBSTRING(@hexValue,3,4) DECLARE @decTab TABLE ( decPos1 VARCHAR(2), decPos2 VARCHAR(2), decPos3 VARCHAR(2), decPos4 VARCHAR(2) ) DECLARE @pos1 VARCHAR(1) = SUBSTRING(@hexValue,1,1) DECLARE @pos2 VARCHAR(1) = SUBSTRING(@hexValue,2,1) DECLARE @pos3 VARCHAR(1) = SUBSTRING(@hexValue,3,1) DECLARE @pos4 VARCHAR(1) = SUBSTRING(@hexValue,4,1) INSERT @decTab VALUES (CASE WHEN @pos1 = 'A' THEN '10' WHEN @pos1 = 'B' THEN '11' WHEN @pos1 = 'C' THEN '12' WHEN @pos1 = 'D' THEN '13' WHEN @pos1 = 'E' THEN '14' WHEN @pos1 = 'F' THEN '15' ELSE @pos1 END, CASE WHEN @pos2 = 'A' THEN '10' WHEN @pos2 = 'B' THEN '11' WHEN @pos2 = 'C' THEN '12' WHEN @pos2 = 'D' THEN '13' WHEN @pos2 = 'E' THEN '14' WHEN @pos2 = 'F' THEN '15' ELSE @pos2 END, CASE WHEN @pos3 = 'A' THEN '10' WHEN @pos3 = 'B' THEN '11' WHEN @pos3 = 'C' THEN '12' WHEN @pos3 = 'D' THEN '13' WHEN @pos3 = 'E' THEN '14' WHEN @pos3 = 'F' THEN '15' ELSE @pos3 END, CASE WHEN @pos4 = 'A' THEN '10' WHEN @pos4 = 'B' THEN '11' WHEN @pos4 = 'C' THEN '12' WHEN @pos4 = 'D' THEN '13' WHEN @pos4 = 'E' THEN '14' WHEN @pos4 = 'F' THEN '15' ELSE @pos4 END) SET @decValue = (CONVERT(INT,(SELECT decPos4 FROM @decTab))) + (CONVERT(INT,(SELECT decPos3 FROM @decTab))*16) + (CONVERT(INT,(SELECT decPos2 FROM @decTab))*(16*16)) + (CONVERT(INT,(SELECT decPos1 FROM @decTab))*(16*16*16)) RETURN @decValue END GO Making use of the function, I found the decimal conversion, added that number of days to 01/01/1950 and FINALLY arrived at my “unpacked relative date”. Here is the query I used to retrieve the formatted date, and the result set which was returned: SELECT [packedDate] AS 'Hex Value', dbo.ftn_HexToDec([packedDate]) AS 'Decimal Value', CONVERT(DATE,DATEADD(day,dbo.ftn_HexToDec([packedDate]),'01/01/1950'),101) AS 'Relative String Date' FROM [dbo].[Output Table] This technique can be used any time you need to retrieve the hex value of a character string in SSIS. The date example may be a bit difficult to understand at first, but with SSIS becoming the preferred tool for enterprise level integration for many companies, there is no doubt that developers will encounter these types of requirements with regularity in the future. Please feel free to contact me if you have any questions.

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Customer Engagement: Are Your Customers Engaged With Your Brands?

- by Michael Snow

Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before. We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience. · They expect it to be personal: o Accessible: - Regardless of my device Via my existing online identities o Relevant: Content that interests me o Customized: To be able to tailor my online experience · They expect it to be engaging: o Social: So I can share content with my social networks o Intuitive: To easily find what I need o Interactive: So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more. And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions. This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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Some New .NET Downloads and Resources

- by Kevin Grossnicklaus

Last week I was fortunate enough to spend time in Redmond on Microsoft’s campus for the 2011 Microsoft MVP Summit. It was great to hang out with a number of old friends and get the opportunity to talk tech with the various product teams up at Microsoft. The weather wasn’t exactly sunny but Microsoft always does a great job with the Summit and everyone had a blast (heck, I even got to run the bases at SafeCo field) While much of what we saw is covered under NDA, there a ton of great things in the pipeline from Microsoft and many things that are already available (or just became so) that I wasn’t necessarily aware of. The purpose of this post is to share some of the info I learned on resources and tools available to .NET developers today. Please let me know if you have any questions (or if you know of something else cool which might benefit others). Enjoy! Visual Studio 2010 SP1 Microsoft has issued the RTM release of Visual Studio 2010 SP1. You can download the full SP1 on MSDN as of today (March 10th to the general public) and take advantage of such things as: Silverlight 4 is included in the box (as opposed to a separate install) Silverlight 4 Profiling WCF RIA Services SP1 Intellitrace for 64-bit and SharePoint ASP.NET now easily supports IIS Express and SQL CE Want a description of all that’s new beyond the above biased list (which arguably only contains items I think are important)? Check out this KB article. Portable Library Tools CTP Without much fanfare Microsoft has released a CTP of a new add-in to Visual Studio 2010 which simplifies code sharing between projects targeting different runtimes (i.e. Silverlight, WPF, Win7 Phone, XBox). With this Add-In installed you can add a new project of type “Portable Library” and specify which platforms you wish to target. Once that is done, any code added to this library will be limited to use only features which are common to all selected frameworks. Other projects can now reference this portable library and be provided assemblies custom built to their environment. This greatly simplifies the current process of sharing linked files between platforms like WPF and Silverlight. You can find out more about this CTP and how it works on this great blog post. Visual Studio Async CTP Microsoft has also released a CTP of a set of language and framework enhancements to provide a much more powerful asynchronous programming model. Due to the focus on async programming in all types of platforms (and it being the ONLY option in Silverlight and Win7 phone) a move towards a simpler and more understandable model is always a good thing. This CTP (called Visual Studio Async CTP) can be downloaded here. You can read more about this CTP on this blog post. MSDN Code Samples Gallery Microsoft has also launched new code samples gallery on their MSDN site: http://code.msdn.microsoft.com/. This site allows you to easily search for small samples of code related to a particular technology or platform. If a sample of code you are looking for is not found, you can request one via the site and other developers can see your request and provide a sample to the site to suit your needs. You can also peruse requested samples and, if you find a scenario where you can provide value, upload your own sample for the benefit of others. Samples are packaged into the VS .vsix format and include any necessary references/dependencies. By using .vsix as the deployment mechanism, as samples are installed from the site they are kept in your Visual Studio 2010 Samples Gallery and kept for your future reference. If you get a chance, check out the site and see how it is done. Although a somewhat simple concept, I was very impressed with their implementation and the way they went about trying to suit a need. I’ll definitely be looking there in the future as need something or want to share something. MSDN Search Capabilities Another item I learned recently and was not aware of (that might seem trivial to some) is the power of the MSDN site’s search capabilities. Between the Code Samples Gallery described above and the search enhancements on MSDN, Microsoft is definitely investing in their platform to help provide developers of all skill levels the tools and resources they need to be successful. What do I mean by the MSDN search capability and why should you care? If you go to the MSDN home page (http://msdn.microsoft.com) and use the “Search MSDN with Big” box at the very top of the page you will see some very interesting results. First, the search actually doesn’t just search the MSDN library it searches: MSDN Library All Microsoft Blogs CodePlex StackOverflow Downloads MSDN Magazine Support Knowledgebase (I’m not sure it even ends there but the above are all I know of) Beyond just searching all the above locations, the results are formatted very nicely to give some contextual information based on where the result came from. For example, if a keyword search returned results from CodePlex, each row in the search results screen would include a large amount of information specific to CodePlex such as: Looking at the above results immediately tells you everything from the page views to the CodePlex ratings. All in all, knowing that this much information is indexed and available from a single search location will lead me to utilize this as one of my initial searches for development information.

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Partner Training on Endeca 2-Days Hands-on Fundamentals

- by Mike.Hallett(at)Oracle-BI&EPM

Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Utrecht, NL - Monday, January 28 until Tuesday, January 29 : To Register Click here cost €475 per person Utrecht, NL - Thursday, January 31 until Friday, February 1 : To Register Click here cost €475 per person Oracle Belgium - Wednesday, February 6 to Thursday February 7: To Register Click here cost €535 per person Oracle Belgium - Thursday, February 28 until Friday, March 1 : To Register Click here cost €535 per person The Oracle Endeca Information Discovery (OEID) fundamentals training is designed to give partners an understanding of OEID’s features, and how it complements the existing Oracle Business Intelligence suite. Participants will learn how to develop & implement solutions using a Data Discovery method. Training is in Dutch. This is a two-day class which start with the introduction of Endeca in the proposition of Oracle Business Analytics. The underlying architecture and technology will also be covered. The majority of this fundamentals training is based on a hands-on wokrshop. In this workshop all participants will build several Endeca dashboards based on worked out examples. During this workshop we will also spend time on how to extract social media and other unstructured data combined with text enrichment. This training is developed and will be given by Aotrta Business Intelligence who is Oracle Approved Education Center for OBIEE and OEID in EMEA. Prerequisites You must bring a 64-bit laptop with you for the Hands-on labs: Attendees should have experience and familiarity with the basic concepts of business intelligence and be OPN Partners with Gold or above membership.

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Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

- by Richard Lefebvre

Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5. The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8. The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9. Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success. Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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UK OUG Conference Highlights and Insights

- by Richard Bingham

As per my preemptive post, this was the first time the annual conference organized by the UK Oracle User Group (UKOUG) was split into two events, one for Oracle Applications and another in December for Oracle Technology. Apps13, as it was branded, was hailed as a success, with over 1000 registered attendees and three days of sessions, exhibition, round-tables and many other types of content. As this poster on their stand illustrates, the UKOUG is a strong community with popular participants from both big and small Oracle partners and customers. The venue was a more intimate setting than previous years also, allowing everyone to casually bump into those they hoped to. It gave a real feeling of an Apps Community. The main themes over the days where CRM and Customer Experience, HCM, and FIN/SCM. This allowed people to attend just one focused day if they wanted. In addition the Apps Transformation stream ran across all three days, offering insights, advice, and details on the newer product solutions like Fusion Applications. Here are some of the key take-aways I got from the conference, specific to my role in Fusion Applications Developer Relations: User Experience continues to be a significant reason for adopting some of the newer application products available, with immediately obvious gains in user productivity and satisfaction reported by customers. Also this doesn't stop with the baked-in UX either, with their Design Patterns proving popular and indeed currently being extended to including things like extending on ADF mobile and customizing the Simplified UI. More on this to come from us soon. The executive sessions emphasized the "it's a journey" phrase, illustrating that modern business applications are powered by technologies such as Cloud, Mobile, Social and Big Data and these can be harnessed to help propel your organization forward. Indeed the emphasis is away from the traditional vendor prescribed linear applications road map, and towards plotting a course based on business priorities supported by a broad range of integrated solutions. To help with this several conference sessions demoed the new "Applications Navigator" tool, developed in partnership with OUG members, which offers a visual framework to help organizations plan their Oracle Applications investments around business and technology imperatives. Initial reaction was positive, especially as customers do not need to decipher Oracle's huge product catalog and embeds the best blend of proven and integrated applications solutions. We'll share more on this when it is generally available. Several sessions focused around explanations and interpretation of Oracle OpenWorld 2013, helping highlight the key Oracle Applications messages and directions. With a relative small percentage of conference attendees also at OpenWorld (from a show of hands) this was a popular way to distill the information available down into specific items of interest for the community. Please note the original OpenWorld 2013 content is still available for download but will not remain available forever (via the Oracle website OpenWorld Content Catalog > pick a session > see the PDF download). With the release of E-Business Suite 12.2 the move to develop and deploy on the Fusion Middleware stack becomes a reality for many Oracle Applications customers. This coupled with recent E-Business Suite features such as the Integrated SOA Gateway and the E-Business Suite SDK for Java, illustrates how the gap between the technologies and techniques involved in extending E-Business Suite and Fusion Applications is quickly narrowing. We'll see this merging continue to evolve going forwards. Getting started with Oracle Cloud Applications is actually easier than many customers expected, with a broad selection of both large and medium sized organizations explaining how they added new features to their existing Oracle Applications portfolios. New functionality available from Fusion HCM and CX are popular extensions that do not have to disrupt those core business services. Coexistence is the buzzword here, and the available integration is also simpler than many expected, commonly involving an initial setup data load, then regularly incremental synchronizations, often without a need for real-time constant communication between systems. With much of this pre-built already the implementation process is also quite rapid. With most people dressed in suits, we wanted to get the conversations going without the traditional english reserve, so we decided to make ourselves a bit more obvious, as the photo below shows. This seemed to be quite successful and helped those interested identify and approach us. Keep a look out for similar again. In fact if you're in the UK there is an "Apps Transformation Day" planned by the UKOUG for the 19th March 2014, with more details to follow. Again something we'll be sure to participate in. I am hoping to attend the next half of the UKOUG annual conference, Tech13, that focuses more on Oracle technology and where there is more likely to be larger attendance of those interested in the lower-level aspects of applications customization and development. If you're going, let me know and maybe we can meet up.

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Windows 7 BSOD - ntoskrnl?

- by Ken Mason

2 new HP Pavilion notebooks with 7 Home Premium pre-loaded with Norton. My first act was to use the Norton Removal Tool and load ZoneAlarm free and AVG Free. Frequent random BSOD's ever since...I found my way into Debug and have had various reports regarding ntoskrnl, depending on the status of symbols. It's been many years since I played with (DOS 3.x) debug, so this has been a considerable fumble. Excerpts follow and any insights would be greatly appreciated, as I am not a developer: ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. MODULE_NAME: nt FAULTING_MODULE: fffff8000305d000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800030ccb69 to fffff800030cd600 STACK_TEXT: fffff80004d6fd28 fffff800030ccb69 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt+0x70600 fffff80004d6fd30 000000000000007f : 0000000000000008 0000000080050033 00000000000006f8 fffff80003095e58 : nt+0x6fb69 fffff80004d6fd38 0000000000000008 : 0000000080050033 00000000000006f8 fffff80003095e58 0000000000000000 : 0x7f fffff80004d6fd40 0000000080050033 : 00000000000006f8 fffff80003095e58 0000000000000000 0000000000000000 : 0x8 fffff80004d6fd48 00000000000006f8 : fffff80003095e58 0000000000000000 0000000000000000 0000000000000000 : 0x80050033 fffff80004d6fd50 fffff80003095e58 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x6f8 fffff80004d6fd58 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt+0x38e58 STACK_COMMAND: kb FOLLOWUP_IP: nt+70600 fffff800`030cd600 48894c2408 mov qword ptr [rsp+8],rcx SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt+70600 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: ntoskrnl.exe BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner ...................................................................... 0: kd !lmi nt Loaded Module Info: [nt] Module: ntkrnlmp Base Address: fffff8000305d000 Image Name: ntkrnlmp.exe Machine Type: 34404 (X64) Time Stamp: 4b88cfeb Sat Feb 27 00:55:23 2010 Size: 5dc000 CheckSum: 545094 Characteristics: 22 perf Debug Data Dirs: Type Size VA Pointer CODEVIEW 25, 19c65c, 19bc5c RSDS - GUID: {7E9A3CAB-6268-45DE-8E10-816E3080A3B7} Age: 2, Pdb: ntkrnlmp.pdb CLSID 4, 19c658, 19bc58 [Data not mapped] Image Type: FILE - Image read successfully from debugger. ntkrnlmp.exe Symbol Type: PDB - Symbols loaded successfully from symbol server. d:\debugsymbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb Load Report: public symbols , not source indexed d:\debugsymbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb 0: kd !analyze -v * Bugcheck Analysis * * UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a portion of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050033 Arg3: 00000000000006f8 Arg4: fffff80003095e58 Debugging Details: BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff800030ccb69 to fffff800030cd600 STACK_TEXT: fffff80004d6fd28 fffff800030ccb69 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt!KeBugCheckEx fffff80004d6fd30 fffff800030cb032 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiBugCheckDispatch+0x69 fffff80004d6fe70 fffff80003095e58 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDoubleFaultAbort+0xb2 fffff880089efc60 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!SeAccessCheckFromState+0x58 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiDoubleFaultAbort+b2 fffff800`030cb032 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiDoubleFaultAbort+b2 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 Followup: MachineOwner I tried running Rootkit Revealer but I don't think it works on x64 systems. Similarly Blacklight seems to have aged off. I'm running Sophos Anti-Rootkit now. So far so good...

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moving raid 10 to another identical server both on Smart Array 6i controllers

- by SalimQrdl

I have dead HP DL 380G4 with RAID 1+0 with 1 logical volume from 4x72GB drives on built-in Smart Array 6i 128Mb BBWC. It was shut down properly. It seems it was usual death for Proliant with ILO led 2,3,8 lighting. I want to move array to another identical server with same raid firmware level. What is the best strategy?: I have RAID 1+0 on bay 0 bay 1 bay 2 bay 3 As I understand bay0+bay1 are in RAID 1 , bay2+bay3 are in RAID 1, and both RAID 1 pairs are in RAID 0. So should I : Clear RAID config on new server, insert bay 0, bay 2 and power-on or Create RAID 1+0 with 1 logical volume from clear HDDs , and then poweroff ,remove HDDs and insert 2 HDDs(bay 0, bay 2) from old RAID 1+0. then power-on. (each hdd has its raid position info stored but may be could work on same config) According to documentation for Smart Array 6i it could be possible to migrate. however one requirement point is unclear for me Before you move drives, the following conditions must be met: • The array is in its original configuration. " What is orginal and non-original config for RAID 1+0? Another point "If you want to move an array to another controller, you must also consider the following additional limitations: • All drives in the array must be moved at the same time." I want to move one hdd from each RAID 1 pair. to have mirrors untouched just in case. Do they mean to move all 4 simultaniously? Smart Array 6i User Guide: Moving Drives and Arrays You can move drives to other ID positionson the same array controller. You can also move a complete arrayfrom one controller to another, even if the controllers are on different servers. Before you move drives, the following conditions must be met: • If moving thedrives to a different server, the new server must have enough empty bays to accommodate all the drives simultaneously. • The move will not result in more than 14 physical drives per controller channel. • No controller will be configured with more than 32 logical volumes. • The array has no failed or missing drives. • The array is in its original configuration. • The controller is not reading from or writing to any of the spare drives in the array. • The controller is not running capacity expansion, capacity extension, or RAID or stripe size migration. • The controller is using the latestfirmware version (recommended). If you want to move an array to another controller, you must also consider the following additional limitations: • All drives in the array must be moved at the same time. • In most cases, a moved array (and the logical drives that it contains) can still undergo arraycapacity expansion, logical drive capacity extension, or migration of RAID level orstripe size. When all the conditions have been met: Back up all data before removing any drives or changing configuration. This step is requiredif you are moving data-containing drives from a controller that does not have a battery-backed cache. Power down the system. If you are moving an array from a controller that contains a RAID ADG logical volume to a controller that does not support RAID ADG: Move the drives. Power up the system. If a 1724 POST message is displayed, drive positions were changed successfully and the configuration was updated. If a 1785 (NotConfigured)POST message is displayed: a. Power down the system immediately to prevent data loss. b. Return the drives to their original locations. c. Restore the data from backup, if necessary. Check the new drive configuration byrunning ORCA or ACU ("Configuring an Array" on page 9).

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Windows XP Video Configuration Issues

- by Matt

Recently I had my motherboard burn out on me. Needing the machine for work, I purchased a different motherboard and installed that. Generally a reinstall of windows is good at that point but I am not in a position to do that so I just decided I would live with it for now. When I can log-in, everything works fine, what doesn't is getting to the log-in prompt to begin with. Basically when I first installed the new mobo, every time I rebooted the machine, I would not get the windows login prompt. One of the monitors would receive a signal but the screen would be black. Moving the mouse would not show the cursor and hitting the up arrow key and typing my password and hitting enter (which will normally log you in without mouse) wouldn't change anything. I would then change the monitor configuration around (2 lcd's and a crt) and reboot and at least one of the monitors would work and display the login prompt. I could then go into display properties and turn on the other monitors. However if I rebooted again, I would get the black screen on one monitor again. I would then have to change the configuration again to one not used before and I could re-do the manual setup at that point. I think windows saves the configurations so I had to keep giving it new ones. Needless to say I've been trying to not turn off my machine. Early this week I actually got the prompt to come up without playing musical monitors. Thinking everything was getting better, I found no harm in rebooting to install the latest windows updates. Boy was I wrong. Now no matter what I do I can't get a windows log-in prompt to display. I've tried almost every conceivable combination. The new mobo has onboard video so I set that in the bios (yea bios screen always displays fine, its not until windows boots that there is a problem) to be the primary video. Still no luck. I have two other graphics cards in the machine which I'm using. Tried all kinds of configurations between those and on-board but still get this black screen of death. I read somewhere that deleting the video drivers would reset the configurations. I logged into safe mode (which works on one monitor), and uninstalled the display drivers. Still no luck and when I booted back into safe mode, it wanted to install new hardware and the display adapters weren't there as expected. Anyone have any ideas? A fresh install would be a pain and I might be getting my old board back from RMA soon so not sure I want to go through with that just yet. Only thing I can think of is to continue to try other combinations like physically removing the graphics cards. They are both EVGA 8600 cards and the windows boot screen does display fwiw.

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File copying utility like rsync with error handling like ddrescue, for data recovery from a hard drive with bad sectors or hardware failure

- by purefusion

I have a hard drive with either bad blocks or sectors that are failing to read due to potential mechanical issues, such as a bad disk head, bad motor, or some other issue that is causing the hard drive to read data excruciatingly slowly and with lots of read errors. I'm seeing an average of 50 KB/sec, with some reads dropping below 10 KB/sec, and frequently it gets stuck on a file or sector altogether, usually for quite a long time—from 2-10 minutes or more (when using rsync, before it times out). Speed seems to vary wildly, and it gets stuck on files a lot, and when it finally gets "unstuck" it only seems to last for a short burst before it gets stuck again. The drive is also very quiet with only an occasional sound of files copying (usually when it gets stuck/unstuck for a brief time, before getting stuck again). Thus, there are none of those evil sounds that are normally associated with HDD death. Someone suggested that the problems sounded like they might be caused by a misaligned disk head, which requires a lot of re-reads before it finally reads data with success. Sounds plausible, but I digress... Anyway, the problem with rsync is that it seems to have no decent error handling support. Obviously, it wasn't meant for use in recovering data from failing hard drives, but all the so-called "data recovery" utilities out there that are meant for such use usually focus on recovery of deleted files or messed up partitions, rather than copying files off dying hard drives. Deleted file recovery is not what I need, obviously, so perhaps you can understand my disappointment in not being able to find what I'm after yet. Naturally, this is where you'd probably say "You should use ddrescue!" Well, that's all fine and dandy, but I've already got most of the data backed up, so I just want to recover certain files. I'm not concerned with trying to recover a full partition block-by-block as ddrescue does. I am only interested in rescuing just specific files and directories. Ideally, what I'd like is some sort of cross between rsync and ddrescue: something that lets me specify source and destination as directories of normal files like rsync (rather than two full partitions as ddrescue requires), with a way to skip files with errors in an initial run, and then allows me to attempt recovery of those files with errors in a later run (with a slightly altered command, of course), perhaps even offering an option to specify the number of retry attempts ...just like how ddrescue works with blocks, only I want a utility that works with specific files/directories like rsync does. So am I daydreaming here, or does something out there exist that can do this? Or, maybe even a way to make rsync or ddrescue work in such a way? I'm really open to whatever solutions might work, so long as they let me choose which files I want to "rescue", and can skip files with errors in the initial run, and try/retry those errors again later. So far I've tried rsync with the following options, but it often gets stuck on a file for longer than the timeout, and ideally I'd just like it to move on to the next file and come back later to the files it gets stuck on. I don't think that's possible though. Anyway, here's what I've been using up till now: rsync -avP --stats --block-size=512 --timeout=600 /path/to/source/* /path/to/destination/

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Router 2wire, Slackware desktop in DMZ mode, iptables policy aginst ping, but still pingable

- by user135501

I'm in DMZ mode, so I'm firewalling myself, stealthy all ok, but I get faulty test results from Shields Up that there are pings. Yesterday I couldn't make a connection to game servers work, because ping block was enabled (on the router). I disabled it, but this persists even due to my firewall. What is the connection between me and my router in DMZ mode (for my machine, there is bunch of others too behind router firewall)? When it allows router affecting if I'm pingable or not and if router has setting not blocking ping, rules in my iptables for this scenario do not work. Please ignore commented rules, I do uncomment them as I want. These two should do the job right? iptables -A INPUT -p icmp --icmp-type echo-request -j DROP echo 1 > /proc/sys/net/ipv4/icmp_echo_ignore_all Here are my iptables: #!/bin/sh # Begin /bin/firewall-start # Insert connection-tracking modules (not needed if built into the kernel). #modprobe ip_tables #modprobe iptable_filter #modprobe ip_conntrack #modprobe ip_conntrack_ftp #modprobe ipt_state #modprobe ipt_LOG # allow local-only connections iptables -A INPUT -i lo -j ACCEPT # free output on any interface to any ip for any service # (equal to -P ACCEPT) iptables -A OUTPUT -j ACCEPT # permit answers on already established connections # and permit new connections related to established ones (eg active-ftp) iptables -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT #Gamespy&NWN #iptables -A INPUT -p tcp -m tcp -m multiport --ports 5120:5129 -j ACCEPT #iptables -A INPUT -p tcp -m tcp --dport 6667 --tcp-flags SYN,RST,ACK SYN -j ACCEPT #iptables -A INPUT -p tcp -m tcp --dport 28910 --tcp-flags SYN,RST,ACK SYN -j ACCEPT #iptables -A INPUT -p tcp -m tcp --dport 29900 --tcp-flags SYN,RST,ACK SYN -j ACCEPT #iptables -A INPUT -p tcp -m tcp --dport 29901 --tcp-flags SYN,RST,ACK SYN -j ACCEPT #iptables -A INPUT -p tcp -m tcp --dport 29920 --tcp-flags SYN,RST,ACK SYN -j ACCEPT #iptables -A INPUT -p udp -m udp -m multiport --ports 5120:5129 -j ACCEPT #iptables -A INPUT -p udp -m udp --dport 6500 -j ACCEPT #iptables -A INPUT -p udp -m udp --dport 27900 -j ACCEPT #iptables -A INPUT -p udp -m udp --dport 27901 -j ACCEPT #iptables -A INPUT -p udp -m udp --dport 29910 -j ACCEPT # Log everything else: What's Windows' latest exploitable vulnerability? iptables -A INPUT -j LOG --log-prefix "FIREWALL:INPUT" # set a sane policy: everything not accepted > /dev/null iptables -P INPUT DROP iptables -P FORWARD DROP iptables -P OUTPUT DROP iptables -A INPUT -p icmp --icmp-type echo-request -j DROP # be verbose on dynamic ip-addresses (not needed in case of static IP) echo 2 > /proc/sys/net/ipv4/ip_dynaddr # disable ExplicitCongestionNotification - too many routers are still # ignorant echo 0 > /proc/sys/net/ipv4/tcp_ecn #ping death echo 1 > /proc/sys/net/ipv4/icmp_echo_ignore_all # If you are frequently accessing ftp-servers or enjoy chatting you might # notice certain delays because some implementations of these daemons have # the feature of querying an identd on your box for your username for # logging. Although there's really no harm in this, having an identd # running is not recommended because some implementations are known to be # vulnerable. # To avoid these delays you could reject the requests with a 'tcp-reset': #iptables -A INPUT -p tcp --dport 113 -j REJECT --reject-with tcp-reset #iptables -A OUTPUT -p tcp --sport 113 -m state --state RELATED -j ACCEPT # To log and drop invalid packets, mostly harmless packets that came in # after netfilter's timeout, sometimes scans: #iptables -I INPUT 1 -p tcp -m state --state INVALID -j LOG --log-prefix \ "FIREWALL:INVALID" #iptables -I INPUT 2 -p tcp -m state --state INVALID -j DROP # End /bin/firewall-start

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Why does my computer run slowly and freeze sometimes?

- by Brae

EDIT I disabled sound in the BIOS, rebooted and it hung. I removed the (previously) faulty HDD, rebooted and it hung. I have managed to get my Realtek audio manager open again after its mysterious disappearance. Subsequently my microphone is now working again, to fix it I had to uninstall audio drivers, disable audio in BIOS, install audio drivers, enable audio in BIOS. Access via network (with faulty HDD in) seems to not be triggering hangs at the moment. I think with the sound problem fixed it might play a little nicer, but I think its still going to hang. If it does, then I'm fairly sure its been narrowed down to the mobo. EDIT Pretty convinced my motherboard is the culprit, because nothing else seems to have any obvious problems (bar the hard drive, which the PC still hangs without it being plugged in) So thank you all for helping, once I get more rep ill up a few of the answers. My PC is doing some weird things... Sometimes when I open up a program, lets say Adobe Photoshop, it will load everything normally, nice and quick no problems and I can use it fine. Other times its a little odd, and it loads the program as if it's only using half of the CPU. It's pretty obvious when it does it, normally the loading screen skims past, but when it does this weird load you see it slowly tick though each thing, and the program itself becomes incredibly slow. Even Google Chrome does it sometimes. Yet when I exit and reopen the program without doing anything else, it typically opens fine without lagging. I think this problem is probably a symptom of something bigger, because of other problems I'm having. Random hangs; no matter what I have open or what I'm doing. My PC will sort of freeze up for a few seconds. If music is playing it will either loop the last second or two, or it will buzz. This only lasts for a few seconds then it returns to normal without having to restart. During this time all programs lock up and freeze, and the mouse and keyboard are useless. I am also having a weird issue with my audio jacks, without touching my PC at all, sometimes I will see a popup saying that I have unplugged something or plugged something in, neither of which has actually happened. Pretty sure this is cause by the motherboard. I recently had a 'Pink Screen of Death' (yes pink) which pointed to my audio drivers. The lockups seem to happen with some consistency when someone is accessing my shared files via my home LAN. Which leads me to believe either one of my hard drives is acting up or more likely the controller. One of my drives had a bit of a crash before, I used Spinrite and managed to recover my stuff and now the drive appears to be working okay. This is possibly adding to the problems. My best guess is something has gone wrong with my motherboard, possibly a power issue or a chip has died, I really don't know. So what I would like to know is: Have I have missed some obvious diagnostic to help figure out what it is, or should I just bite the bullet and assume its my motherboard acting up and buy a new system? dxdiag[64-bit] - http://pastebin.com/G30kb2TL PSOD (minidump) - http://pastebin.com/aZsv0H56 HWiNFO64 (system info / specs) - http://pastebin.com/X6h3K8g6

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Week in Geek: 4chan Falls Victim to DDoS Attack Edition

- by Asian Angel

This week we learned how to tweak the low battery action on a Windows 7 laptop, access an eBook collection anywhere in the world, “extend iPad battery life, batch resize photos, & sync massive music collections”, went on a reign of destruction with Snow Crusher, and had fun decorating our desktops with abstract icon collections. Photo by pasukaru76. Random Geek Links We have included extra news article goodness to help you catch up on any developments that you may have missed during the holiday break this past week. Note: The three 27C3 articles listed here represent three different presentations at the 27th Chaos Communication Congress hacker conference. 4chan victim of DDoS as FBI investigates role in PayPal attack Users of 4chan may have gotten a taste of their own medicine after the site was knocked offline by a DDoS attack from an unknown origin early Thursday morning. Report: FBI seizes server in probe of WikiLeaks attacks The FBI has seized a server in Texas as part of its hunt for the groups behind the pro-WikiLeaks denial-of-service attacks launched in December against PayPal, Visa, MasterCard, and others. Mozilla exposes older user-account database Mozilla has disabled 44,000 older user accounts for its Firefox add-ons site after a security researcher found part of a database of the account information on a publicly available server. Data breach affects 4.9 million Honda customers Japanese automaker Honda has put some 2.2 million customers in the United States on a security breach alert after a database containing information on the owners and their cars was hacked. Chinese Trojan discovered in Android games An Android-based Trojan called “Geinimi” has been discovered in the wild and the Trojan is capable of sending personal information to remote servers and exhibits botnet-like behavior. 27C3 presentation claims many mobiles vulnerable to SMS attacks According to security experts, an ‘SMS of death’ threatens to disable many current Sony Ericsson, Samsung, Motorola, Micromax and LG mobiles. 27C3: GSM cell phones even easier to tap Security researchers have demonstrated how open source software on a number of revamped, entry-level cell phones can decrypt and record mobile phone calls in the GSM network. 27C3: danger lurks in PDF documents Security researcher Julia Wolf has pointed out numerous, previously hardly known, security problems in connection with Adobe’s PDF standard. Critical update for WordPress A critical update has been made available for WordPress in the form of version 3.0.4. The update fixes a security bug in WordPress’s KSES library. McAfee Labs Predicts Geolocation, Mobile Devices and Apple Will Top the List of Targets for Emerging Threats in 2011 The list comprises 2010’s most buzzed about platforms and services, including Google’s Android, Apple’s iPhone, foursquare, Google TV and the Mac OS X platform, which are all expected to become major targets for cybercriminals. McAfee Labs also predicts that politically motivated attacks will be on the rise. Windows Phone 7 piracy materializes with FreeMarketplace A proof-of-concept application, FreeMarketplace, that allows any Windows Phone 7 application to be downloaded and installed free of charge has been developed. Empty email accounts, and some bad buzz for Hotmail In the past few days, a number of Hotmail users have been complaining about a rather disconcerting issue: their Hotmail accounts, some up to 10 years old, appear completely empty. No emails, no folders, nothing, just what appears to be a new account. Reports: Nintendo warns of 3DS risk for kids Nintendo has reportedly issued a warning that the 3DS, its eagerly awaited glasses-free 3D portable gaming device, should not be used by children under 6 when the gadget is in 3D-viewing mode. Google eyes ‘cloaking’ as next antispam target Google plans to take a closer look at the practice of “cloaking,” or presenting one look to a Googlebot crawling one’s site while presenting another look to users. Facebook, Twitter stock trading drawing SEC eye? The high degree of investor interest in shares of hot Silicon Valley companies that aren’t yet publicly traded–like Facebook, Twitter, LinkedIn, and Zynga–may be leading to scrutiny from the U.S. Securities and Exchange Commission (SEC). Random TinyHacker Links Photo by jcraveiro. Exciting Software Set for Release in 2011 A few bloggers from great websites such as How-To Geek, Guiding Tech and 7 Tutorials took the time to sit down and talk about their software wishes for 2011. Take the time to read it and share… Wikileaks Infopr0n An infographic detailing the quest to plug WikiLeaks. The New York Times Guide to Mobile Apps A growing collection of all mobile app coverage by the New York Times as well as lists of favorite apps from Times writers. 7,000,000,000 (Video) A fascinating look at the world’s population via National Geographic Magazine. Super User Questions Check out the great answers to these hot questions from Super User. How to use a Personal computer as a Linux web server for development purposes? How to link processing power of old computers together? Free virtualization tool for testing suspicious files? Why do some actions not work with Remote Desktop? What is the simplest way to send a large batch of pictures to a distant friend or colleague? How-To Geek Weekly Article Recap Had a busy week and need to get caught up on your HTG reading? Then sit back and relax while enjoying these hot posts full of how-to roundup goodness. The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 The 20 Best How-To Geek Linux Articles of 2010 How to Search Just the Site You’re Viewing Using Google Search Ask the Readers: Backing Your Files Up – Local Storage versus the Cloud One Year Ago on How-To Geek Need more how-to geekiness for your weekend? Then look through this great batch of articles from one year ago that focus on dual-booting and O.S. installation goodness. Dual Boot Your Pre-Installed Windows 7 Computer with Vista Dual Boot Your Pre-Installed Windows 7 Computer with XP How To Setup a USB Flash Drive to Install Windows 7 Dual Boot Your Pre-Installed Windows 7 Computer with Ubuntu Easily Install Ubuntu Linux with Windows Using the Wubi Installer The Geek Note We hope that you and your families have had a terrific holiday break as everyone prepares to return to work and school this week. Remember to keep those great tips coming in to us at [email protected]! Photo by pjbeardsley. Latest Features How-To Geek ETC The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Tune Pop Enhances Android Music Notifications Another Busy Night in Gotham City Wallpaper Classic Super Mario Brothers Theme for Chrome and Iron Experimental Firefox Builds Put Tabs on the Title Bar (Available for Download) Android Trojan Found in the Wild Chaos, Panic, and Disorder Wallpaper

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