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• Cloud service and IM protocol advice, for a backend to group chat mobile app

  - by Jonathan

  Overview I’m going to develop an app on Android and iOS. It will allow users to set up group ‘chat rooms’ and talk on chat rooms set up by other users. The service needs to be highly scalable, such that it could accommodate a massive increase in users overnight (we can only dream). Chat requirements The chat protocol used should be flexible: it should allow me to determine who can view/post on ‘chat rooms’ based on certain other factors, as determined by the first poster/creator of the particular ‘chat room’. It should also allow for users to simply install the app and begin using the service, after only providing a simple nickname (which could be changed later). Chat protocol plans Having looked around I think the XMPP protocol is the best candidate. In particular the Multi-user chat extension looks like what I’ll need. Would this be most suited to my requirements, or do you know another potential solution? Cloud service I have been deciding between Amazon Web Services, Google App Engine and Windows Azure. I’m coming to the conclusion that Azure will be best, as it is easier to manage than AWS (ease of scalability will be a key factor in the design), I think it may be less restricted than GAE, plus Azure will soon have toolkits to allow easy interfacing with both Android and iOS phones. Is this the decision you would have made, or would you recommend/look into other cloud services? General project philosophy I have only recently started looking into this project’s feasibility, and am no expert on any of its aspects. So wherever possible I will leave the actual implementations to experts, i.e. choosing a higher-level cloud service, using a well-documented plugin of a, proven reliable, group chat protocol etc. My background I have some programming knowledge from a computer science degree. Main languages I’ve used have been Java and Python, but I don’t want this to affect design decisions for the project. The most appropriate languages for the task should be used, i.e. I don’t mind learning a lot of new skills (my current programming levels are relatively basic anyway). Thank you Thanks for reading, and any advice you have about any aspect would be greatly appreciated :-)

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• Configuring keyboard input to eliminate unused diacritics

  - by David Cesarino

  I'd like to change the way diacritics work under Xubuntu. My problem My native language is pt-BR and my notebook has an american keyboard. Thus, I use ' and " followed by keys like u and c to achieve things like ú, ç and ü. It all works well. However, in the case of apostrophes and quotes, that creates a problem when I use ' followed by: letters that won't accept the acute accent ( ´ , ACUTE ACCENT -- 0x00B4) at all, like t; and letters that won't accept the acute in pt-BR, like r. In 1, ' with t does absolutely nothing. In 2, ' with r creates r (LATIN SMALL LETTER R WITH ACUTE -- 0x0155), which is used, afaik, for some eastern european languages like slovak. It isn't used in portuguese, just like ?, s, z, ?, ?, ?, n and all consonants (portuguese do not take diacritics in consonants). Question That said, is there a way to better support the portuguese-brazilian language using an american keyboard? It is very common here --- I actually prefer the american keyboard to our own, known as “ABNT”. Desired solution I'd like to deactivate unused diacritics, so case 2 would behave just like case 1. Additionally, if possible, I'd like case 1 to behave like it does under Windows. As an example, typing ' followed by t should write 't (acute followed by T) instead of doing nothing. About 2, in my humble opinion, doing nothing is counterproductive. I realize the behavior is reasonable according to logic ("there isn't t-acute, so please tell the computer to typeset apostrophe --- ', SPACE --- instead of acute). But from a human, practical point of view, I think it makes more sense (to me, at least). Additional comments I believe this also applies to spanish, french, italian and other western european latin languages. On the console (Ctrl+Alt+F?), case 1 is not a problem. I don't need to press space as apostrophes are automatically added. However, there, I'm unable to access cedilla (ç). Two completely different behaviors. If it's just a matter of customizing text config files (possibly creating a custom layout or whatever), I'd be glad to share my efforts. I just need guide on the "howto" part. Somehow Google only points me to the "enough" people (those who cope with the situation and think that it works "well enough"). And since I have definitely migrated to Linux/Xubuntu after years, I'd like to leave just as I like it (and I'm sure others as well). For example, if there is some kind of scripting or definition to tell the computer to do what I described, so be it.

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• It's All In The Cloud

  - by Natalia Rachelson

  People turned out in droves for Steve Miranda's Apps Cloud General Session. Steve, as engaging as ever, covered our Apps strategy in the cloud and reinforced that Oracle has a complete set of cloud services including: •    Human Capital Management•    Talent Management•    Sales and Marketing•    Customer Service and Support•    Financial Management•    Procurement, Sourcing, and Inventory•    Project Portfolio Management•    Governance, Risk, and Compliance... all delivered on top of the Social, Platform, and Common Infrastructure.Steve talked about Fusion being the centerpiece of our Cloud Services. The fact that Fusion is 100 percent standards based is a big, big deal! In addition, our ERP Cloud Service is the most complete cloud service on the market. And email marketing is dead -- social marketing is where the action is. It's also where Oracle is investing heavily from a Sales & Marketing Cloud perspective. Steve covered the strategic acquisitions Oracle has made to enhance our organic Cloud offering. Specifically, Oracle bought RightNow to make our Customer Service and Support Cloud service complete. We also bought Taleo to add Recruiting and Learning capabilities to our Talent Management Cloud. Steve talked about our customers and how they are benefiting from the use of a variety of our Cloud Services. Red Robin is driving lower labor and food costs with Oracle ERP Cloud Service. He used Elizabeth Arden as the profile customer for HCM and Talent Management Service, UBS for HCM and Talent Management Service, and Brocade for Talent Management. All these customers are benefiting from a comprehensive and fully integrated HR platform that aligns compensation with performance and enhances workforce motivation and retention. At the same time, Hitachi Data Systems is using Oracle Taleo Performance Management Cloud to recruit the right competencies, pinpoint areas of improvement, and develop and monitor employee goals to support the global account organization. KLM and Overstock.com are gaining the benefits of Oracle's Customer Service and Support Service from RightNow by better engaging and serving customer needs online and through call centers. And last but not least, Graco and Key Energy are leveraging mobility features and sales forecasting and territory management capabilities within the Oracle Sales and Marketing Service. They expect to gain better visibility to sales information and drive more efficient sales campaigns and empower their sales force with data they need to make sales. Overall, Oracle Apps Cloud Services are enjoying a significant momentum in the marketplace. Steve projected an air of confidence and enthusiasm highlighting Oracle's latest successes with Cloud services.

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• SharePoint Thoughts

  - by Tim Murphy

  I was listening to .NET Rocks episode #713 and it got me thinking about a number of SharePoint related topics. I have been working with SharePoint since the 2001 product came out and have watched it evolve over the years.  Today SharePoint is one of the most powerful and flexible products in the market.  Of course that doesn’t mean there isn’t room for improvement (a lot of improvement in fact) and with much power comes much responsibility. My main gripe these days is that you have to develop on a server instance.  This adds a real barrier to entry for developers.  You either have to run VMWare or Hyper-V on your developer machine or actually develop on your dev server for most tasks.  Yes, there is a way to setup a Windows 7 machine with the SharePoint components but it is very hackish. Beyond that the tools in VS2010 are a great leap forward from past generations.  Not requiring a separate package creation tool is not the least of the improvements.  Better workflow and web part development have also eased the burden of many developers. The other thing the show brought up in my thoughts was more around usage.  Users want to be able to self server everything without regard to what affect that has on leveraging their data from a corporate perspective.  My coworkers who work on Lotus Notes ask why the user can’t just do what ever they want? Part of the reason is that those features have not been built, but the other part is that giving them those features is often like giving an infant a loaded hand gun.  You can do it but it doesn’t make it the smart thing to do. As with any tool that is going to be used in the enterprise it should be subject to governance.  If controls are not in place as they said in the episode of DNR the document libraries and I believe SharePoint in general starts to look as disarrayed and unusable as a shared drive.  Consider these factors before giving into every whim of the users.  You should be able to explain to them the tradeoffs of giving them full control versus being able to leverage the information they collect to the benefit of the organization. These are just a couple of the thoughts that were triggered by the show.  I’m sure there are more discussions that can be had.  Feel free to leave your comments about the pros and cons of SharePoint. del.icio.us Tags: .NET Rocks,SharePoint,software development

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• What algorithms can I use to detect if articles or posts are duplicates?

  - by michael

  I'm trying to detect if an article or forum post is a duplicate entry within the database. I've given this some thought, coming to the conclusion that someone who duplicate content will do so using one of the three (in descending difficult to detect): simple copy paste the whole text copy and paste parts of text merging it with their own copy an article from an external site and masquerade as their own Prepping Text For Analysis Basically any anomalies; the goal is to make the text as "pure" as possible. For more accurate results, the text is "standardized" by: Stripping duplicate white spaces and trimming leading and trailing. Newlines are standardized to \n. HTML tags are removed. Using a RegEx called Daring Fireball URLs are stripped. I use BB code in my application so that goes to. (ä)ccented and foreign (besides Enlgish) are converted to their non foreign form. I store information about each article in (1) statistics table and in (2) keywords table. (1) Statistics Table The following statistics are stored about the textual content (much like this post) text length letter count word count sentence count average words per sentence automated readability index gunning fog score For European languages Coleman-Liau and Automated Readability Index should be used as they do not use syllable counting, so should produce a reasonably accurate score. (2) Keywords Table The keywords are generated by excluding a huge list of stop words (common words), e.g., 'the', 'a', 'of', 'to', etc, etc. Sample Data text_length, 3963 letter_count, 3052 word_count, 684 sentence_count, 33 word_per_sentence, 21 gunning_fog, 11.5 auto_read_index, 9.9 keyword 1, killed keyword 2, officers keyword 3, police It should be noted that once an article gets updated all of the above statistics are regenerated and could be completely different values. How could I use the above information to detect if an article that's being published for the first time, is already existing within the database? I'm aware anything I'll design will not be perfect, the biggest risk being (1) Content that is not a duplicate will be flagged as duplicate (2) The system allows the duplicate content through. So the algorithm should generate a risk assessment number from 0 being no duplicate risk 5 being possible duplicate and 10 being duplicate. Anything above 5 then there's a good possibility that the content is duplicate. In this case the content could be flagged and linked to the article's that are possible duplicates and a human could decide whether to delete or allow. As I said before I'm storing keywords for the whole article, however I wonder if I could do the same on paragraph basis; this would also mean further separating my data in the DB but it would also make it easier for detecting (2) in my initial post. I'm thinking weighted average between the statistics, but in what order and what would be the consequences...

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• Who Are the BI Users in Your Neighborhood?

  - by [email protected]

  By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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• Hadoop, NOSQL, and the Relational Model

  - by Phil Factor

  (Guest Editorial for the IT Pro/SysAdmin Newsletter)Whereas Relational Databases fit the world of commerce like a glove, it is useless to pretend that they are a perfect fit for all human endeavours. Although, with SQL Server, we’ve made great strides with indexing text, in processing spatial data and processing markup, there is still a problem in dealing efficiently with large volumes of ephemeral semi-structured data. Key-value stores such as Cassandra, Project Voldemort, and Riak are of great value for ephemeral data, and seem of equal value as a data-feed that provides aggregations to an RDBMS. However, the Document databases such as MongoDB and CouchDB are ideal for semi-structured data for which no fixed schema exists; analytics and logging are obvious examples. NoSQL products, such as MongoDB, tackle the semi-structured data problem with panache. MongoDB is designed with a simple document-oriented data model that scales horizontally across multiple servers. It doesn’t impose a schema, and relies on the application to enforce the data structure. This is another take on the old ‘EAV’ problem (where you don’t know in advance all the attributes of a particular entity) It uses a clever replica set design that allows automatic failover, and uses journaling for data durability. It allows indexing and ad-hoc querying. However, for SQL Server users, the obvious choice for handling semi-structured data is Apache Hadoop. There will soon be an ODBC Driver for Apache Hive .and an Add-in for Excel. Additionally, there are now two Hadoop-based connectors for SQL Server; the Apache Hadoop connector for SQL Server 2008 R2, and the SQL Server Parallel Data Warehouse (PDW) connector. We can connect to Hadoop process the semi-structured data and then store it in SQL Server. For one steeped in the culture of Relational SQL Databases, I might be expected to throw up my hands in the air in a gesture of contempt for a technology that was, judging by the overblown journalism on the subject, about to make my own profession as archaic as the Saggar makers bottom knocker (a potter’s assistant who helped the saggar maker to make the bottom of the saggar by placing clay in a metal hoop and bashing it). However, on the contrary, I find that I'm delighted with the advances made by the NoSQL databases in the past few years. Having the flow of ideas from the NoSQL providers will knock any trace of complacency out of the providers of Relational Databases and inspire them into back-fitting some features, such as horizontal scaling, with sharding and automatic failover into SQL-based RDBMSs. It will do the breed a power of good to benefit from all this lateral thinking.

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• Will Online Learning Save Higher Education (and does it need saving)?

  - by user739873

  A lot (an awful lot) of education industry rag real estate has been devoted to the topics of online learning, MOOC’s, Udacity, edX, etc., etc. and to the uninitiated you’d think that the education equivalent of the cure for cancer had been discovered. There are certainly skeptics (whose voice is usually swiftly trampled upon by the masses) who feel we could over steer and damage or destroy something vital to teaching and learning (i.e. the classroom experience and direct interaction with human beings known as instructors), but for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same. Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning proselytizers. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford (from a fiscal or time perspective) a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher). But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough? The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education. I would like to (with a not so gentle reminder) refer you back to a blog entry I wrote when I first stepped into my current role at Oracle in which I talked about how higher ed needs an “Oracle” more than at any other time in it’s evolution (despite the somewhat mercantilist reputation it has in some circles). There just aren’t that many organizations that can deliver the kinds of solutions “at scale” that this brave new world of online education will demand. The future may be closer than we think. Cole

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• Why would more CPU cores on virtual machine slow compile times?

  - by Sid

  [edit#2] If anyone from VMWare can hit me up with a copy of VMWare Fusion, I'd be more than happy to do the same as a VirtualBox vs VMWare comparison. Somehow I suspect the VMWare hypervisor will be better tuned for hyperthreading (see my answer too) I'm seeing something curious. As I increase the number of cores on my Windows 7 x64 virtual machine, the overall compile time increases instead of decreasing. Compiling is usually very well suited for parallel processing as in the middle part (post dependency mapping) you can simply call a compiler instance on each of your .c/.cpp/.cs/whatever file to build partial objects for the linker to take over. So I would have imagined that compiling would actually scale very well with # of cores. But what I'm seeing is: 8 cores: 1.89 sec 4 cores: 1.33 sec 2 cores: 1.24 sec 1 core: 1.15 sec Is this simply a design artifact due to a particular vendor's hypervisor implementation (type2:virtualbox in my case) or something more pervasive across more VMs to make hypervisor implementations more simpler? With so many factors, I seem to be able to make arguments both for and against this behavior - so if someone knows more about this than me, I'd be curious to read your answer. Thanks Sid [edit:addressing comments] @MartinBeckett: Cold compiles were discarded. @MonsterTruck: Couldn't find an opensource project to compile directly. Would be great but can't screwup my dev env right now. @Mr Lister, @philosodad: Have 8 hw threads, using VirtualBox, so should be 1:1 mapping without emulation @Thorbjorn: I have 6.5GB for the VM and a smallish VS2012 project - it's quite unlikely that I'm swapping in/out trashing the page file. @All: If someone can point to an open source VS2010/VS2012 project, that might be a better community reference than my (proprietary) VS2012 project. Orchard and DNN seem to need environment tweaking to compile in VS2012. I really would like to see if someone with VMWare Fusion also sees this (for VMWare vs VirtualBox compartmentalization) Test details: Hardware: Macbook Pro Retina CPU : Core i7 @ 2.3Ghz (quad core, hyper threaded = 8 cores in windows task manager) Memory : 16 GB Disk : 256GB SSD Host OS: Mac OS X 10.8 VM type: VirtualBox 4.1.18 (type 2 hypervisor) Guest OS: Windows 7 x64 SP1 Compiler: VS2012 compiling a solution with 3 C# Azure projects Compile times measure by VS2012 plugin called 'VSCommands' All tests run 5 times, first 2 runs discarded, last 3 averaged

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• Should a server "be lenient" in what it accepts and "discard faulty input silently"?

  - by romkyns

  I was under the impression that by now everyone agrees this maxim was a mistake. But I recently saw this answer which has a "be lenient" comment upvoted 137 times (as of today). In my opinion, the leniency in what browsers accept was the direct cause of the utter mess that HTML and some other web standards were a few years ago, and have only recently begun to properly crystallize out of that mess. The way I see it, being lenient in what you accept will lead to this. The second part of the maxim is "discard faulty input silently, without returning an error message unless this is required by the specification", and this feels borderline offensive. Any programmer who has banged their head on the wall when something fails silently will know what I mean. So, am I completely wrong about this? Should my program be lenient in what it accepts and swallow errors silently? Or am I mis-interpreting what this is supposed to mean? The original question said "program", and I take everyone's point about that. It can make sense for programs to be lenient. What I really meant, however, is APIs: interfaces exposed to other programs, rather than people. HTTP is an example. The protocol is an interface that only other programs use. People never directly provide the dates that go into headers like "If-Modified-Since". So, the question is: should the server implementing a standard be lenient and allow dates in several other formats, in addition to the one that's actually required by the standard? I believe the "be lenient" is supposed to apply to this situation, rather than human interfaces. If the server is lenient, it might seem like an overall improvement, but I think in practice it only leads to client implementations that end up relying on the leniency and thus failing to work with another server that's lenient in slightly different ways. So, should a server exposing some API be lenient or is that a very bad idea? Now onto lenient handling of user input. Consider YouTrack (a bug tracking software). It uses a language for text entry that is reminiscent of Markdown. Except that it's "lenient". For example, writing - foo - bar - baz is not a documented way of creating a bulleted list, and yet it worked. Consequently, it ended up being used a lot throughout our internal bugtracker. Next version comes out, and this lenient feature starts working slightly differently, breaking a bunch of lists that (mis)used this (non)feature. The documented way to create bulleted lists still works, of course. So, should my software be lenient in what user inputs it accepts?

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• PeopleSoft Grants & the Federal Agency Letter of Credit Draw Changes

  - by Mark Rosenberg

  For decades, most, if not all, US Federal agencies that sponsor research allowed grant recipients to request and receive payments using pooled accounts, commonly known as pooled letter of credit (LOC) draws. This enabled organizations, such as universities and hospitals, fast and efficient access to reimbursement of the expenditures they incurred conducting research across a portfolio of grants. To support this business practice, the PeopleSoft Grants solution has delivered an LOC Draw report to provide the total request amount along with all of the supporting invoice details for reconciliation and audit purposes. Now, in an attempt to provide greater transparency, eliminate fraud, strengthen accountability for grant-related financial transactions, and simplify grant award closeout, many US Federal sponsors are transitioning from the “pooling” letter of credit draw method to requesting on a “grant-by-grant” basis. The National Science Foundation, the second largest issuer of Federal awards, already transitioned to detailed grant draws in 2013. And, in response to the U.S. Department of Health and Human Services (HHS) directive to HHS-supported Agencies, the largest Federal awards sponsor, the National Institutes of Health (NIH), will fully transition to the new HHS subaccount draw method. This will require NIH award recipients to request payments based on actual expenses incurred on an award-by-award basis. NIH is expected to fully transition to this new draw method by the end of Federal fiscal year 2015.  (The NIH had planned to fully transition to this new method by the end of fiscal 2014; however, the impact to institutions was deemed to be significant enough that a reprieve was recently granted.) In light of these new Federal draw requirements, we have recently released these new features to aid our customers on both PeopleSoft Grants releases 9.1 and 9.2:1. Federal Award Identification Number on the Proposal and Award Profile 2. Letter of credit fields on contract lines to support award basis draws and comply with Federal close out mandates3. Process to produce both pro forma and final LOC Draw Reports in BI Publisher report format4. Subacccount ID field on the LOC Summary and a new BI Publisher version of the LOC Summary report 5. Added Subaccount Field and contract info to be displayed on the LOC summary page6. Ability to generate by a variety of dimensions pro forma and invoiced draw listings 7. Queries for generation and manipulation of data to upload into sponsor payment request systems and perform payment matching8. Contracts LOC Close Out query to quickly review final balances prior to initiating final draws and preparing Federal Financial Reports prior to close The PeopleSoft Development team actively monitors this and other major Federal changes and continues working closely with the Grants Product Advisory Group of the Higher Education User Group to ensure a clear understanding of what our customers need in order to transition to new approaches for doing business with the Federal government. For more information regarding the enhancements to the PeopleSoft Grants solution, existing customers can login to My Oracle Support and review the Enhancements to Letter of Credit Process (Doc ID 1912692.1) associated with resolution ID 904830. This enhanced LOC functionality is available in both PeopleSoft FSCM 9.1 Bundle #31 and PeopleSoft FSCM 9.2 Update Image 8.

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• Training v. Teaching

  - by Chris Gardner

  Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/28/training-v.-teaching.aspxAs some of you may know, I recently accepted a position to teach an undergraduate course at my alma mater. Yesterday, I had my first day in an academic classroom. I immediately noticed a difference with the interactions between the students. They don't act like students in a professional training or conference talk. I wanted to use this opportunity to enumerate some of those differences. The immediate thing I noticed was the lack of open environment. This is not to say the class was hostile towards me. I am used to entering the room, bantering with audience, loosening everyone a bit, and flowing into the discussion. A purely academic audience does not banter. At least, they do not banter on day one. I think I can attribute this to two factors. This first is a greater perception of authority. In a training or conference environment, I am an equal with the audience. This is true even if I am being a subject matter expert. We're all professionals. We're all there to learn from each other, share our stories, and enjoy the journey. In the academic classroom, there was a distinct class difference. I had forgotten about this distinction; I had the professional familiarity with the staff by the time I completed my masters. This leads to the other distinction. These was an expectation of performance. At conference and professional training, there is generally no (immediate) grading. This may be a preparation for a certification exam, but I'm not the one responsible for delivering the exam. This was not the case in the academic classroom. These students are battling for points, and I am the sole arbiter. These students are less likely to let the material wash over them, applying the material to their past experiences. They were down taking notes. I don't want to leave the impression that there was no interact in the classroom. I spent a good deal of time doing problems with the class on the whiteboard. I tried to get the class to help me work out the steps. This opened up a few of them. After every conference or training class, I always get a few people that will email me afterward to continue the conversation. I am very curious to see if anybody comes to my office hours tomorrow. However, that is a curiosity that will have to wait until tomorrow.

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• What kind of position matches my skills, experience and interests? [closed]

  - by Ryan

  I work in a large firm and my current job covers a variety of different duties. Due to several factors I am seriously considering finding a new job (hours, pay-cut, limited career growth). I have worked for the company nearly 4 years and almost 2 years ago I transitioned into more of a business analyst role (previously I was working in a client facing role for our audit group). In this role I have overseen all aspects of the development of a large scale re-platforming of our firm's key tool in analyzing investment portfolios. I gathered requirements, wrote specs, designed the UI and functionality, worked closely with developers (onshore and offshore) to see to it the implementation was correct, managed schedules and was the lead tester. This is a large scale system used by thousands of people around the world. I've also written Excel macros, reports in SQL, given trainings, written technical manuals, interfaced with senior managers and partners, etc. I've been on a couple interviews sporadically, most of which were for positions aimed at higher management consulting type positions, dealing with strategy, overall process management, project management, etc. What really interests me is the technical stuff and overseeing a project from beginning to end (although I would rather not have to do so many of the tasks on my own). I genuinely like a lot of what I do, but the company culture and attitude towards overworking people combined with my recent pay-cut (my overtime was cut due to a promotion to a higher level) has lead me to want to seek work elsewhere. The problem is - what type of work could I realistically do? I feel like traditional business analysis is too much business and not enough tech stuff, and I've really taken a shine lately to beefing up my programming abilities and creating small programs to automate things around work. I also feel that because my actual years of experience as a business analyst (figure 1.5 years realistically) puts me at a junior level doing a lot of grunt requirements gathering, when the work that I have been doing with my current company is more in line with what a Program Manager does (depending on your definition I guess). So in reality, when I'm job hunting I get a bit perplexed because I feel like the traditional BA stuff wouldn't really suit me, and even if it did it's usually something along the lines of 5-10 years experience for the type of work that is similar to what I've done (and I've also found most BA jobs to be contract only which at the moment I'm not too keen on). Program Manager is something that interests me, but again I feel like the experience is lacking because that's a much more senior position. Am I in some kind of career no-man's land? Any idea what would best suit me given my experience and abilities, as well as my interests? I plan to keep learning programming on the side, but don't expect to get a job being a straight programmer given my relative inexperience with programming.

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• Embracing Imperfection

  - by Johnm

  The pursuit of perfection is a road on which we often find ourselves traveling. It is an unpaved road filed with pot-holes and ruts that often destroy our stride. The shoulders of this road are lined with the bones and rotting carcasses of well planned projects, solutions and dreams of others who have dared the journey. Often the choice to engage in this travel is a compulsive one. We can't help but to pack our bags and make the trip. We justify it by equating it to the delivery of a quality product or service. We use our past travels as validation of our worthiness and value. Our shared experience, as tortured pilgrims of perfection, reveals that each odyssey that bewitched us resulted in a stark reminder of the very weaknesses and fears that we were attempting to mollify. The voice of the critic that berated us for the lack of craftsmanship was our own. Although, at the end of the journey our own critical voice was joined by the gnashing of teeth of those who could not reap the fruit of your labor due to its lack of timely delivery. There is another road in which to travel. It is the pursuit of embracing imperfection. The cost of traveling this route is your contribution to its eternal construction. Each segment is designed uniquely. At times it has the appearance of a patchwork quilt; while other times it is well organized and highly measured. In all cases, its construction has continually advanced and been utilized as each segment was delivered by its architect. Those who choose to select this spindle of these crossroads crack open the shells of their fears to reveal the vapor that is within. They construct their houses upon these shells. Through their hunger for mastery they wring every drop of nectar from failure and discard its husks to the ditches of this road. Through their efforts the thoroughfare begins to develop a personality of its own, a beautifully human one, rich with the strengths and weaknesses of all of its contributors. Like many of us, the pursuit of perfection has not served me well. In fact, I would say that it has been more damaging than it has been helpful. While the perfectionist in me occasionally makes its presence known, I consider myself a "recovering perfectionist". It is evident to me that there is immense beauty found in imperfection. I choose to embrace it. It is grounding. It is constructive. It is honest.

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• What to answer to a customer who asks which one of two equivalent technologies must be used?

  - by MainMa

  As a freelancer, I am often asked by my customers what they must choose between similar elements, neither of which being better than another. Examples: “Do I need my e-commerce website be in PHP or ASP.NET?” “Do I need to host this ordinary web service in Cloud or use an ordinary hosting service?” “Which one is better for my new website: MySQL or Oracle?” etc. There is maybe at most 1% of cases where the choice is relevant, and there is a real, objective reason to use one over another, based on the precise metrics and studies. In all other cases, it doesn't matter at all. It is totally, completely irrelevant, either because there are no implications¹, or because those implications are too small to be taken in account², or, finally, because it's impossible to predict those implications³. If you know one thing and not another one, the answer to those questions is easy: “You can either write the application in C# or Java, both being probably equivalent in your case. Note that I'm a C# developer, so if you choose Java, I would not be able to work on your project and you would need to find another freelancer.” When you know both technologies, you can't answer that. In this case, how to explain to the customer that the question he asks is subject to flamewar and has no real consequences on his project? In other words, how to explain that you've chosen to use one technology rather than an equivalent one for the reasons related to human resources, without giving the impression to be unprofessional or to not care about the project? ¹ Example: Is MySQL better (worse?), performance-wise, compared to Oracle, for a personal website which will be accessed by, oh, let's be optimistic, two people per day? ² Example: for a given project, I was asked to asset if Windows Azure hosting would be cheaper than the hosting of the same application on a well-known ASP.NET hosting provider. The cost revealed to be exactly the same. ³ Example: your customer have an idea of a future application (the idea itself being extremely vague). There is no business plan, no requirements, nothing at all. Just an idea. You are asked if Java is better than C# for this app. What do you answer?

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• Software Tuned to Humanity

  - by Phil Factor

  I learned a great deal from a cynical old programmer who once told me that the ideal length of time for a compiler to do its work was the same time it took to roll a cigarette. For development work, this is oh so true. After intently looking at the editing window for an hour or so, it was a relief to look up, stretch, focus the eyes on something else, and roll the possibly-metaphorical cigarette. This was software tuned to humanity. Likewise, a user’s perception of the “ideal” time that an application will take to move from frame to frame, to retrieve information, or to process their input has remained remarkably static for about thirty years, at around 200 ms. Anything else appears, and always has, to be either fast or slow. This could explain why commercial applications, unlike games, simulations and communications, aren’t noticeably faster now than they were when I started programming in the Seventies. Sure, they do a great deal more, but the SLAs that I negotiated in the 1980s for application performance are very similar to what they are nowadays. To prove to myself that this wasn’t just some rose-tinted misperception on my part, I cranked up a Z80-based Jonos CP/M machine (1985) in the roof-space. Within 20 seconds from cold, it had loaded Wordstar and I was ready to write. OK, I got it wrong: some things were faster 30 years ago. Sure, I’d now have had all sorts of animations, wizzy graphics, and other comforting features, but it seems a pity that we have used all that extra CPU and memory to increase the scope of what we develop, and the graphical prettiness, but not to speed the processes needed to complete a business procedure. Never mind the weight, the response time’s great! To achieve 200 ms response times on a Z80, or similar, performance considerations influenced everything one did as a developer. If it meant writing an entire application in assembly code, applying every smart algorithm, and shortcut imaginable to get the application to perform to spec, then so be it. As a result, I’m a dyed-in-the-wool performance freak and find it difficult to change my habits. Conversely, many developers now seem to feel quite differently. While all will acknowledge that performance is important, it’s no longer the virtue is once was, and other factors such as user-experience now take precedence. Am I wrong? If not, then perhaps we need a new school of development technique to rival Agile, dedicated once again to producing applications that smoke the rear wheels rather than pootle elegantly to the shops; that forgo skeuomorphism, cute animation, or architectural elegance in favor of the smell of hot rubber. I struggle to name an application I use that is truly notable for its blistering performance, and would dearly love one to do my everyday work – just as long as it doesn’t go faster than my brain.

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• Common SOA Problems by C2B2

  - by JuergenKress

  SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Arçelik A.S. Uses Advanced Analytics to Improve Product Development

  - by Sylvie MacKenzie, PMP

  "Oracle’s Primavera P6 Enterprise Project Portfolio Management’s advanced analytics gives us better insight into the product development process by helping us to identify potential roadblocks.” – Iffet Iyigun Meydanli, Innovation and System Development Manager, R&D Center, Arçelik A.S. Founded in 1955, Arçelik A.S. is now the leading household appliance manufacturer in Turkey, and the third-largest household appliance company in Europe. It operates 14 production facilities in five countries (Turkey, Romania, Russia, China, and South Africa), with international sales and marketing offices in 20 countries. Additionally, the company manages 10 brands (Arçelik, Beko, Grundig, Blomberg, Elektrabregenz, Arctic, Leisure, Flavel, Defy, and Altus). The company has a household presence in more than 100 countries, including China and the United States. Arçelik’s Beko brand is among the top-10 household appliance brands in world, as a market leader for refrigerators, freezers, and washing machines in the United Kingdom. Arçelik implemented Oracle’s Primavera P6 Enterprise Project Portfolio Management for improved management of its design and manufacturing projects. With the solution, Arelik has improved its research and development (R&D) with the ability to evaluate technology risks when planning its projects. Also, it is now more easy to make plans for several locations, monitor all resources, and plan for future projects.  Challenges Improve monitoring of R&D resources?including human resources and critical laboratory equipment?to optimize management of the company’s R&D project portfolio Establish a transparent project platform to enable better product and process planning, gain insight into product performance, and facilitate advanced analytics that support R&D and overall business decisions Identify potential roadblocks for better risk management Solutions Worked with Oracle Partner PRM to implement Oracle’s Primavera P6 Enterprise Project Portfolio Management to manage the entire household-appliance, R&D project portfolio lifecycle, enabling managers and project leaders to better track and monitor resources and deliverables in real time Improved risk analysis and evaluation abilities for R&D projects Supported long-term planning needs Used advanced reporting features to capture data needed for budgeting and other project details, including employee performance evaluations Improved monitoring abilities and insight into the overall performance of products postproduction Enabled flexible, fast, and customized reporting with the P6 dashboard on a centralized platform to meet custom reporting needs for project leaders and support on-time and on-budget deliverables Integrated with other corporate departments, such as accounts payable, to upload project invoice data into the Primavera solution and the company’s e-mail system, so that project leaders will be alerted about milestones and other project related information Partner“Oracle Partner PRM provided us with a quick, reliable, and solution-focused approach to its support,” said Iffet Iyigun Meydanli, innovation and system development manager, R&D Center, Arçelik A.S. “The company’s service covered the entire spectrum of our needs, including implementation, training, configuration, problem solving, and integration.”

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• Assessing Relative Maintainability

  - by João Bragança

  We (a contractor, actually) are implementing an off the shelf system to replace a legacy homegrown system for the core domain of the company (designing widgets). Unfortunately both systems will have to run concurrently for some time, as the product just isn't ready yet. Also, the decision was made to only migrate some of the widgets from the legacy system, based on date of last sale activity. Later on a new requirement came down: certain people in the company, most of them outside of the widget development context, want to search all widgets. The search results screen has 3 pieces of data: a GUID, a human readable id that is searchable, and a brief description (may need to be searchable in the future). In the widget details, there will be multiple screens. These screens align very well along SOA / bounded context lines - a screen for marketing data, a screen for sales history, etc. UML ahead! I am probably using the wrong kind of arrows here so please forgive me. The current solution - which is not in production yet - is something like the following: Both systems will be queried and the controller will merge the results. The new system has its own proprietary query language (we've alleviated this a bit with a LINQ provider). It also puts a lot of data on the wire. 15 search results typically run about 60k of unintelligible SOAP-wrapped xml. So I would prefer to avoid querying this system directly. These two systems publish events to help us integrate with other systems, mainly an ERP system. One of these events contains all the data necessary for the search screen. I proposed the following alternative: However I am being told that 'adding another database' will create more maintenance down the road. However, I believe this to be false, as I had to add a relatively simple feature that took several hours longer than anticipated because of this merging code. I want to get a feel for which system is more maintainable in the long run. I personally have not had the burden of maintaining any large system. I want something more than my gut. Specifically I'd like to know if having more, specialized physical databases is more or less maintainable than having less larger physical databases.

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• Independent Research on 1500 Companies Reveals Challenges in Performance Visibility – Part 1

  - by ndwyouell

  At the end of May I was joined by Professor Andy Neely of Cambridge University on a webinar, with an audience of over 700, to discuss the results of this extensive study which covered 13 countries and nearly every commercial and industrial sector.  What stunned both of us was not so much the number listening but the 100 questions they asked in just 1 hour.  This certainly represents a record in my experience and for those that organized the webinar. So what was all the fuss about?  Well, to begin with this was a pretty big sample and it represented organizations with over $100m sales across the USA, Europe, Africa and the Middle East. It also delivered some pretty interesting results across a wide range of EPM subjects such as profitability, planning and reporting.  Let’s look at some of those findings. We kicked off with profitability, one of the key factors in driving performance, or that is what you would think, but in fact 82% of our respondents said they did not have complete visibility into the profitability of their organization. 91% of these went further to say that, not surprisingly, this lack of knowledge into the profitability has implications with over half citing 3 or more implications.  Implications cited included misallocated resources, revenue opportunities not maximized, erroneous decisions made and impaired financial performance.  Quite a list of implications, especially given the difficult economic circumstances many organizations are operating in at this time. So why is this?  Well other results in the study point to some of the potential reasons.  Firstly 59% of respondents that use spreadsheets use them for monitoring profitability and 93% of all managers responding to the study use spreadsheets to gather and analyze information.  This is an enormous proportion given the problems with using spreadsheets based performance management systems that have been widely talked about for many years.  For profitability analysis this is particularly important when you consider the typical requirement will be to allocate cost and revenue across 6+ dimensions based on many different allocation methods.  Not something that can be done easily in spreadsheets plus it gets to be a nightmare once you want to change allocations, run different scenarios and then change the basis of your planning and budgeting! It is no wonder so many organizations have challenges in performance visibility. My next blog will look at the fragmented nature of many organizations’ planning.  In the meantime if you want to read the complete report on the research go to: http://www.oracle.com/webapps/dialogue/ns/dlgwelcome.jsp?p_ext=Y&p_dlg_id=10077790&src=7038701&Act=29

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• Perfect is the enemy of “Good Enough”

  - by Daniel Moth

  This is one of the quotes that I was against, but now it is totally part of my core beliefs: "Perfect is the enemy of Good Enough" Folks used to share this quote a lot with me in my early career and my frequent interpretation was that they were incompetent people that were satisfied with mediocrity, i.e. I ignored them and their advice. (Yes, I went through an arrogance phase). I later "grew up" and "realized" that they were missing the point, so instead of ignoring them I would retort: "Of course we have to aim for perfection, because as human beings we'll never achieve perfection, so by aiming for perfection we will indeed achieve good enough results". (Yes, I went through a smart ass phase). Later I grew up a bit more and "understood" that what I was really being told is to finish my work earlier and move on to other things because by trying to perfect that one thing, another N things that I was responsible for were suffering by not getting my attention - all things on my plate need to move beyond the line, not just one of them to go way over the line. It is really a statement of increasing scale and scope. To put it in other words, getting PASS grades on 10 things is better than getting an A+ with distinction on 1-2 and a FAIL on the rest. Instead of saying “I am able to do very well these X items” it is best if you can say I can do well enough on these X * Y items”, where Y > 1. That is how breadth impact is achieved. In the future, I may grow up again and have a different interpretation, but for now - even though I secretly try to "perfect" things, I try not to do that at the expense of other responsibilities. This means that I haven't had anybody quote that saying to me in a while (or perhaps my quality of work has dropped so much that it doesn't apply to me any more - who knows :-)). Wikipedia attributes the quote to Voltaire and it also makes connections to the “Law of diminishing returns”, and to the “80-20 rule” or “Pareto principle”… it commonly takes 20% of the full time to complete 80% of a task while to complete the last 20% of a task takes 80% of the effort …check out the Wikipedia entry on “Perfect is the enemy of Good” and its links. Also use your favorite search engine to search and see what others are saying (Bing, Google) – it is worth internalizing this in a way that makes sense to you… Comments about this post by Daniel Moth welcome at the original blog.

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• Enabling Attachments in Oracle Forms

  - by Manoj Madhusoodanan

  In this blog I will demonstrate how we can enable attachments in Oracle Form. The user ask is to capture a job description which will be along text. Oracle Apps has a feature called attachments, through some easy setup we can enable attachments in forms. We will be going to addresscustomer ask through this feature. Step 1 : Identify Form Name First thing you have to do is to identify the form to enable attachment. In this scenario form will be PERWSDJT ( Job form in HRMS ). Step 2 :  Identify Document Entity exists or not. If exists then do nothing otherwise create new. Step 3 : Create Document Categories. Here I will create a category Job Description with Default Data Type Long Text and Application Human Resources.Onceit is done I will assign this to Create Job form. Step: 3 Query Attachment Functions for PERWSDJT. Click on Categories and add Job Description.Make sure enabled check box is checked. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Step 4 : Turn off HR:Use Standard Attachments profile option. Output Go to Work Structures > Job > Description

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• How is fundamental mathematics efficiently evaluated by programming languages?

  - by Korvin Szanto

  As I get more and more involved with the theory behind programming, I find myself fascinated and dumbfounded by seemingly simple things.. I realize that my understanding of the majority of fundamental processes is justified through circular logic Q: How does this work? A: Because it does! I hate this realization! I love knowledge, and on top of that I love learning, which leads me to my question (albeit it's a broad one). Question: How are fundamental mathematical operators assessed with programming languages? How have current methods been improved? Example var = 5 * 5; My interpretation: $num1 = 5; $num2 = 5; $num3 = 0; while ($num2 > 0) { $num3 = $num3 + $num1; $num2 = $num2 - 1; } echo $num3; This seems to be highly inefficient. With Higher factors, this method is very slow while the standard built in method is instantanious. How would you simulate multiplication without iterating addition? var = 5 / 5; How is this even done? I can't think of a way to literally split it 5 into 5 equal parts. var = 5 ^ 5; Iterations of iterations of addition? My interpretation: $base = 5; $mod = 5; $num1 = $base; while ($mod > 1) { $num2 = 5; $num3 = 0; while ($num2 > 0) { $num3 = $num3 + $num1; $num2 = $num2 - 1; } $num1 = $num3; $mod -=1; } echo $num3; Again, this is EXTREMELY inefficient, yet I can't think of another way to do this. This same question extends to all mathematical related functions that are handled automagically.

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• Is OOP hard because it is not natural?

  - by zvrba

  One can often hear that OOP naturally corresponds to the way people think about the world. But I would strongly disagree with this statement: We (or at least I) conceptualize the world in terms of relationships between things we encounter, but the focus of OOP is designing individual classes and their hierarchies. Note that, in everyday life, relationships and actions exist mostly between objects that would have been instances of unrelated classes in OOP. Examples of such relationships are: "my screen is on top of the table"; "I (a human being) am sitting on a chair"; "a car is on the road"; "I am typing on the keyboard"; "the coffee machine boils water", "the text is shown in the terminal window." We think in terms of bivalent (sometimes trivalent, as, for example in, "I gave you flowers") verbs where the verb is the action (relation) that operates on two objects to produce some result/action. The focus is on action, and the two (or three) [grammatical] objects have equal importance. Contrast that with OOP where you first have to find one object (noun) and tell it to perform some action on another object. The way of thinking is shifted from actions/verbs operating on nouns to nouns operating on nouns -- it is as if everything is being said in passive or reflexive voice, e.g., "the text is being shown by the terminal window". Or maybe "the text draws itself on the terminal window". Not only is the focus shifted to nouns, but one of the nouns (let's call it grammatical subject) is given higher "importance" than the other (grammatical object). Thus one must decide whether one will say terminalWindow.show(someText) or someText.show(terminalWindow). But why burden people with such trivial decisions with no operational consequences when one really means show(terminalWindow, someText)? [Consequences are operationally insignificant -- in both cases the text is shown on the terminal window -- but can be very serious in the design of class hierarchies and a "wrong" choice can lead to convoluted and hard to maintain code.] I would therefore argue that the mainstream way of doing OOP (class-based, single-dispatch) is hard because it IS UNNATURAL and does not correspond to how humans think about the world. Generic methods from CLOS are closer to my way of thinking, but, alas, this is not widespread approach. Given these problems, how/why did it happen that the currently mainstream way of doing OOP became so popular? And what, if anything, can be done to dethrone it?

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• In Technology, Ignorance is NOT Bliss

  - by Tanu Sood

  Author: Debra Lilley, ACE Director, UK Proof I’m not technical -  I’ve just finished a Latin America tour with OTN and a funny thing happened that I want to share with you; because it is quite a good analogy for how many of us use technology today and you know how I love analogies. In Costa Rica we had a really long journey up through the mountains to where our conference was to be. The road was windy and narrow and once it got dark there was no scenery to see, boredom set in. At one stage I looked at my watch to see the time, but in the dark I couldn’t make it out, so I thought I would be clever and use the torch in my smartphone! Even though as soon as I switched on the phone it showed the time, I ignored it and used the torch to read my watch. That’s us when we pay maintenance on software, ask for enhancements, and either chose not to upgrade or as I have seen so many times, upgrade but don’t use the new features. I know there are always other factors not least the upgrade costs themselves but in the later releases of all the Oracle family of applications Oracle have done a lot to make the interoperability of them with Oracle Fusion Middleware more successful and in many cases for the first time. My heritage is Oracle E Business Suite (EBS) and the availability of Oracle Weblogic for EBS is fantastic for an Oracle powered organisation that can move away from supporting multiple flavours of application server. The same release made available  - the no downtime patching that Oracle Database 11g introduced with Edition Based Redefinition. I am not saying you must use these features but you must be aware of what each release of your application brings and make a business based decision as to whether it is for you or not. I like to have a simple spreadsheet of features with no-value, nice-to-have, must-have ratings, but make the spreadsheet cumulative so that when you do upgrade you have all the features listed you previously didn’t take up. That way you can avoid the ‘using your phone to read your watch’ scenario. About the Author: Debra Lilley, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts  

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