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• Wget works, Ping doesn't

  - by derty

  There are some anomalies on a Virtuozzo virtualized Debian 4 (I know, I'm gonna upgrade this one asap, but there dependences). We run some Websites on this one. And a view Days ago exmi4 wasnt able to send mails to SOME people. I'll use live.com as exampledomain! So some of this people got mails and some didn't. Some of the mails got stuck in the queue, and after 2 days they went out!! My Nagios never showed problems with the internet connection or disk space Now i wanted to install "dig" to look how he's solving the dns request. And this Debian tells me he doesn't know dig.. Long story made short, Debian is able to download sites with exact IP or even with wget live.com, but it is not able to ping live.com. I'm 99% sure that the networking is right and the routing too! Some examples of my tring below: wget live.com downloads the site ping live.com ping http://www.live.com ping http://live.com returns: ping: unknown host live.com EDIT: i now use heise.de not live.com any more. and i found out i can ping the heise.de server by using it's IP-address. myserver:~# ping 193.99.144.85 PING 193.99.144.85 (193.99.144.85) 56(84) bytes of data. 64 bytes from 193.99.144.85: icmp_seq=1 ttl=248 time=12.7 ms 64 bytes from 193.99.144.85: icmp_seq=2 ttl=248 time=12.6 ms 64 bytes from 193.99.144.85: icmp_seq=3 ttl=248 time=12.9 ms 64 bytes from 193.99.144.85: icmp_seq=4 ttl=248 time=13.1 ms 64 bytes from 193.99.144.85: icmp_seq=5 ttl=248 time=13.1 ms --- 193.99.144.85 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4001ms rtt min/avg/max/mdev = 12.671/12.924/13.163/0.238 ms EDIT 2: myserver:/etc/apt# dig heise.de ; <<>> DiG 9.3.4-P1.2 <<>> heise.de ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40551 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 3 ;; QUESTION SECTION: ;heise.de. IN A ;; ANSWER SECTION: heise.de. 2266 IN A 193.99.144.80 ;; AUTHORITY SECTION: heise.de. 1622 IN NS ns.pop-hannover.de. heise.de. 1622 IN NS ns.s.plusline.de. heise.de. 1622 IN NS ns.plusline.de. heise.de. 1622 IN NS ns2.pop-hannover.net. heise.de. 1622 IN NS ns.heise.de. ;; ADDITIONAL SECTION: ns.plusline.de. 265 IN A 212.19.48.14 ns.pop-hannover.de. 5113 IN A 193.98.1.200 ns2.pop-hannover.net. 15150 IN A 62.48.67.66 ;; Query time: 2 msec ;; SERVER: 193.200.112.80#53(193.200.112.80) ;; WHEN: Tue Oct 9 13:03:50 2012 ;; MSG SIZE rcvd: 216

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• XNA Notes 007

  - by George Clingerman

  Every week I keep wondering if there’s going to be enough activity in the community to keep doing these notes on a weekly basis and every week I’m reminded of just how awesome and active the XNA community is. There’s engines being made, tutorials being created, games being crafted. There’s information being shared, questions being answered and then there’s another whole community around the Xbox LIVE Indie Games themselves. It’s really incredibly to just watch all that’s going on and I’m glad I’m playing a small part in all of this. So here’s what I noticed happening in the XNA community last week. If there’s things I’m missing, always feel free to let me know. I love learning about new corners of the XNA community that I wasn’t aware of or just have been missing! XNA Developers: Uditha Bandara held an XNA Game Development Workshops at Singapore Universities http://uditha.wordpress.com/2011/02/18/xna-game-development-workshops-at-singapore-universities-event-update/ Binary Tweed gives his talks about Indie City and gives his opinion on the false promise of digital distribution http://www.develop-online.net/news/37053/OPINION-The-false-promise-of-digital-distribution Kris Steele posts his Trivia or Die postmortem http://www.krissteele.net/blogdetails.aspx?id=246 @MadNinjaSkills (James Johnston) posts his feelings on testing for XBLIG http://www.ezmuze.co.uk/101 Simon (@DDReaper) posts hints and tips for XNA developers to help get the size of their projects down http://twitter.com/#!/DDReaper/status/38279440924545024 http://xna-uk.net/blogs/darkgenesis/archive/2011/02/17/look-at-the-size-of-that-thing.aspx Michael B. McLaughlin proving why he should be an XNA MVP posts the list of commonly used value types in XNA games http://geekswithblogs.net/mikebmcl/archive/2011/02/17/list-of-commonly-used-value-types-in-xna-games.aspx http://twitter.com/#!/mikebmcl/status/38166541354811392 Paul Powell (@ITSligoPaul) posts about a common sprite batch as a game service http://itspaulsblog.blogspot.com/2011/02/xna-common-sprite-batch-as-game-service.html @SigilXNA (John Defenbaugh) posts his new level editor video for the sequel to Opac’s Journey http://twitter.com/SigilXNA/statuses/36548174373982209 http://twitter.com/#!/SigilXNA/status/36548174373982209 http://youtu.be/QHbmxB_2AW8 @jwatte updates kW Animation for XNA 4.0 http://www.enchantedage.com/xna-animation @DSebJ posts Blender to SunBurn http://twitter.com/#!/DSebJ/status/36564920224976896 http://dsebj.evolvingsoftware.com/?p=187 Ads and WP7 Games - @mechaghost shares his revenue data for his ad based games http://www.occasionalgamer.com/2011/02/09/ads-and-wp7-games/ Xbox LIVE Indie Games (XBLIG): Steven Hurdle posts day 100 of his quest to find a fantastic XBLIG purchase every day http://writingsofmassdeduction.com/2011/02/17/day-100-radiangames-ballistic/ Xbox 360 Indie Game Buying Guide - 12 games for $60 including several Xbox LIVE Indie games! (although if the XNA community was asked we could have recommended 60 games for $60...) http://www.indiegamemag.com/xbox360-indie-games-buying-guide/ The best selling Xbox LIVE Indie games of 2010 http://www.1up.com/news/xbox-live-most-popular-games I’d buy that for a dollar! - the California Literary Review points out a few gems on the XBLIG marketplace (and other places) where you can game on the cheap. http://calitreview.com/14125 Armless Octopus Episode 39 - The Indie Gem Octocast http://www.armlessoctopus.com/2011/02/17/armless-octocast-episode-39-the-indie-gem-octocast/ Ska Studios posts a plethora of updates http://www.ska-studios.com/2011/02/11/good-morning-gato-49/ http://www.ska-studios.com/2011/02/14/vampire-smile-valentines/ http://www.ska-studios.com/2011/02/16/the-dishwasher-vs-finds-a-home/ Kotaku posts about the Xbox LIVE Indie Game that makes you go Pew Pew Pew Pew Pew Pew http://kotaku.com/#!5760632/the-game-that-makes-you-go-pew-pew-pew-pew-pew-pew-pew GameMarx continues to be active and doing a ton for the XBLIG community reviews and Top 5 indie games of the week 2/4-2/10 http://www.gamemarx.com/video/the-show/22/ep-9-february-11-2010.aspx a new podcast Xbox Indie New Releases http://twitter.com/#!/gamemarx/status/36888849107910656 http://www.gamemarx.com/news/2011/02/13/a-new-podcast-xbox-indie-new-releases.aspx @MasterBlud uploads Indocalypse XBLIG Collections #2 http://www.youtube.com/watch?v=uzCZSv075mc&feature=youtu.be&a http://twitter.com/#!/MasterBlud/status/37100029697064960 Just Press Start interviews Michael Hicks from MichaelArts, 18 year old creator of Honor in Vengeance http://justpressstart.net/?p=465 Achievement Locked interviews Kris Steele of FunInfused Games http://xboxindies.wordpress.com/2011/02/11/interview-fun-infused-games/ XNA Game Development: XNA -UK launches their XAP test service to help the XNA community http://xna-uk.net/blogs/news/archive/2011/02/18/xna-uk-xap-test-service-now-live.aspx Transmute shows off a video of the standard character editor http://www.youtube.com/watch?v=qqH6gErG948&feature=youtu.be Microsoft Tech Student introduces their first tech student of the month.  Meet Daniel Van Tassel from the University of Utah and learn how he created an Xbox LIVE Indie Game using XNA Studio http://blogs.msdn.com/b/techstudent/archive/2010/12/22/introducing-our-first-tech-student-of-the-month-daniel-van-tassel.aspx XNA for Silverlight Developers Part 3 - Animation (transforms) http://www.silverlightshow.net/items/XNA-for-Silverlight-developers-Part-3-Animation-transforms.aspx XNA for Silverlight Developers Part 4 - Animation (frame based) http://www.silverlightshow.net/items/XNA-for-Silverlight-developers-Part-4-Animation-frame-based.aspx @suhinini tweets about an XNA Sprite Font generation tool http://twitter.com/#!/suhinini/status/36841370131890176 http://www.nubik.com/SpriteFont/ XNATouch 1.5 is out and in it’s words is faster, simpler, more reliable and has the XNA 4.0 API http://monogame.codeplex.com/releases/view/60815 IndieCity is hosting marketing workshops for Indie Developers (UK and US) http://forums.create.msdn.com/forums/p/75197/457654.aspx#457654 New York Students - Learn XNA and Silverlight for Xbox 360 and Windows Phone 7 http://forums.create.msdn.com/forums/p/72753/456964.aspx#456964 http://blogs.msdn.com/b/andrewparsons/archive/2011/01/13/learn-to-build-your-own-games-for-xbox-360-and-windows-phone-7.aspx http://blogs.msdn.com/b/andrewparsons/archive/2011/01/13/build-a-game-in-48-hours-win-a-kinect-or-windows-phone-7.aspx Extra Credits: Videogame Music http://www.escapistmagazine.com/videos/view/extra-credits/2019-Videogame-Music Steve Pavlina posts an article with useful information for all XNA/XBLIG developers http://www.stevepavlina.com/blog/2011/02/completion-vs-perfection/

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• XNA - Strange Texture Rendering Issue Using XNA BasicEffect

  - by Spencer Marr

  I have been reading and working through Riemers 3D XNA tutorials to expand my knowledge of XNA from 2D into 3D. Unfortunately I am having rendering issues that I am unable to solve and I need a point in the right direction. I am not expecting the Models to look identical to Blender but there is some serious discoloring from the texture files once rendering through XNA. The Character model is using completely incorrect colors (Red where Grey should be) and the Cube is rendering a strange pattern where a flat color should be drawn. My sampling mode is set to PointClamp. The Character model that I created has a 32 by 32 pixel texture that has been UV mapped to the model in blender. The model was then exported to .FBX. For the Cube Model a 64 by 64 pixel texture is used. foreach (ModelMesh mesh in samuraiModel.Meshes) { foreach (BasicEffect effect in mesh.Effects) { effect.Projection = Projection; effect.View = View; effect.World = World; } mesh.Draw(); } Does this look like it is caused by a mistake I made while UV Mapping or Creating Materials in Blender? Is this a problem with using the default XNA BasicEffect? Or something completely different that i have not considered? Thank You!

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• ASP.NET Routing not working on IIS 7.0

  - by Rick Strahl

  I ran into a nasty little problem today when deploying an application using ASP.NET 4.0 Routing to my live server. The application and its Routing were working just fine on my dev machine (Windows 7 and IIS 7.5), but when I deployed (Windows 2008 R1 and IIS 7.0) Routing would just not work. Every time I hit a routed url IIS would just throw up a 404 error: This is an IIS error, not an ASP.NET error so this doesn’t actually come from ASP.NET’s routing engine but from IIS’s handling of expressionless URLs. Note that it’s clearly falling through all the way to the StaticFile handler which is the last handler to fire in the typical IIS handler list. In other words IIS is trying to parse the extension less URL and not firing it into ASP.NET but failing. As I mentioned on my local machine this all worked fine and to make sure local and live setups match I re-copied my Web.config, double checked handler mappings in IIS and re-copied the actual application assemblies to the server. It all looked exactly matched. However no workey on the server with IIS 7.0!!! Finally, totally by chance, I remembered the runAllManagedModulesForAllRequests attribute flag on the modules key in web.config and set it to true: <system.webServer> <modules runAllManagedModulesForAllRequests="true"> <add name="ScriptCompressionModule" type="Westwind.Web.ScriptCompressionModule,Westwind.Web" /> </modules> </system.webServer> And lo and behold, Routing started working on the live server and IIS 7.0! This seems really obvious now of course, but the really tricky thing about this is that on IIS 7.5 this key is not necessary. So on my Windows 7 machine ASP.NET Routing was working just fine without the key set. However on IIS 7.0 on my live server the same missing setting was not working. On IIS 7.0 this key must be present or Routing will not work. Oddly on IIS 7.5 it appears that you can’t even turn off the behavior – setting runtAllManagedModuleForAllRequests="false" had no effect at all and Routing continued to work just fine even with the flag set to false, which is NOT what I would have expected. Kind of disappointing too that Windows Server 2008 (R1) can’t be upgraded to IIS 7.5. It sure seems like that should have been possible since the OS server core changes in R2 are pretty minor. For the future I really hope Microsoft will allow updating IIS versions without tying them explicitly to the OS. It looks like that with the release of IIS Express Microsoft has taken some steps to untie some of those tight OS links from IIS. Let’s hope that’s the case for the future – it sure is nice to run the same IIS version on dev and live boxes, but upgrading live servers is too big a deal to do just because an updated OS release came out. Moral of the story – never assume that your dev setup will work as is on the live setup. It took me forever to figure this out because I assumed that because my web.config on the local machine was fine and working and I copied all relevant web.config data to the server it can’t be the configuration settings. I was looking everywhere but in the .config file forever before getting desperate and remembering the flag when I accidentally checked the intellisense settings in the modules key. Never assume anything. The other moral is: Try to keep your dev machine and server OS’s in sync whenever possible. Maybe it’s time to upgrade to Windows Server 2008 R2 after all. More info on Extensionless URLs in IIS Want to find out more exactly on how extensionless Urls work on IIS 7? The check out  How ASP.NET MVC Routing Works and its Impact on the Performance of Static Requests which goes into great detail on the complexities of the process. Thanks to Jeff Graves for pointing me at this article – a great linked reference for this topic!© Rick Strahl, West Wind Technologies, 2005-2011Posted in IIS7  Windows  

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• gparted won't boot from liveCD

  - by ant2009

  Hello, Fedora 12 2.6.32.9-70.fc12.i686 I downloaded the gparted iso and burnt it to a CD. gparted-live-0.5.2-1 This GParted Live was created by: create-gparted-live -l en -b u -e e -d sid -m http://free.nchc.org.tw/debian -s http://free.nchc.org.tw/debian-security -g http://free.nchc.org.tw/drbl-core -n 2.6.32-3 -i 0.5.2-1 The files and folders: isolinux live syslinux COPYING GParted-Live-Version I put the disk in and reboot. Nothing happens. I just get a flashing cursor in the top left hand corner. I then have to switch of the power button to get it to reboot. I have done this a number of time and the results are the same. Can anyone tell me how to boot from the gparted liveCD? Many thanks for any suggestions,

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• Ubuntu 12.04 Install - Black Screen - No Grub - Have run Boot Repair Disk

  - by Pat

  Day 4 of my purgatory. History: Had problems with live CD at first, had to set the "nomodeset" option ... and then it worked fine. Installed Ubuntu "Alongside" Windows XP from live CD (NOT wubi) Upon reboot after installation, I get the BIOS ... and then a black screen. If I hit shift after the BIOS screen I get text that says "loading GRUB ..", but then no GRUB ... just a black screen. What I have tried to do: Total re-installation ... 3 times now. Also tried with wubi, same black screen. Have gone back to the normal (non-wubi) install. After installation, I tried re-booting the live cd ... and trying to change GRUB file using: sudo gedit /etc/default/grub ... to "nomodeset" and "timeout=10" ... but won't let me save my changes because I'm using the live cd "in memory" system and don't have permissions to the disks (I think). I tried logging in ... but it won't let me. I then read many posts on this site. I'm stuck. This morning, I ran the "boot repair disk". Results here: http://paste.ubuntu.com/1132333/ What I think is wrong: Since I can get the live CD to run (perfectly) with the "nomodeset" option, I think all I need to do is get to GRUB to change that ... but I can't get to GRUB. Appreciate any advice. Pat Day 5 ... I downloaded "Super Grub 2 Disk" from: http://www.supergrubdisk.org/super-grub2-disk/ This looks promising. I can boot the disk and it brings me to a GRUB program that allows me to: 1) Boot to Windows ... which works 2) Boot to Ubuntu ... which does NOT work When I choose boot to Ubuntu, I get lines across the screen which is an obvious video card problem. Likely because I need to set the "nomodeset" option. So, I attempted to use super grub2 to edit the grub file ... but it is TOTALLY different than the Ubuntu grub file ... and I don't know where to put the "nomodeset" option. Still stuck ... The bottom line is that: 1) I need to edit /etc/default/grub on sda(1) ... which is my boot drive ... to add the "nomodeset" option 2) To do that I need to get into grub ... but, I can't. Holding down shift just echo's "loading grub .." and then takes me to a black screen 3) I can boot to the live CD by setting nomodeset .... but I cannot access the hard disk as root ... I can't save my changes! Can anyone tell me how to login as root for the filesystem from the live CD ... so I can edit the grub file on the HARD DISK ... and then run update-grub??

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• Understanding normal maps on terrain

  - by JohnB

  I'm having trouble understanding some of the math behind normal map textures even though I've got it to work using borrowed code, I want to understand it. I have a terrain based on a heightmap. I'm generating a mesh of triangles at load time and rendering that mesh. Now for each vertex I need to calculate a normal, a tangent, and a bitangent. My understanding is as follows, have I got this right? normal is a unit vector facing outwards from the surface of the triangle. For a vertex I take the average of the normals of the triangles using that vertex. tangent is a unit vector in the direction of the 'u' coordinates of the texture map. As my texture u,v coordinates follow the x and y coordinates of the terrain, then my understanding is that this vector is simply the vector along the surface in the x direction. So should be able to calculate this as simply the difference between vertices in the x direction to get a vector, (and normalize it). bitangent is a unit vector in the direction of the 'v' coordinates of the texture map. As my texture u,v coordinates follow the x and y coordinates of the terrain, then my understanding is that this vector is simply the vector along the surface in the y direction. So should be able to calculate this as simply the difference between vertices in the y direction to get a vector, (and normalize it). However the code I have borrowed seems much more complicated than this and takes into account the actual values of u, and v at each vertex which I don't understand the need for as they increase in exactly the same direction as x, and y. I implemented what I thought from above, and it simply doesn't work, the normals are clearly not working for lighting. Have I misunderstood something? Or can someone explain to me the physical meaning of the tangent and bitangent vectors when applied to a mesh generated from a hightmap like this, when u and v texture coordinates map along the x and y directions. Thanks for any help understanding this.

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• GA UA codes for testing site - set up

  - by Drew

  Anyone know the process for using a GA live UA code to test a site in development. I.e. I have a live site with a GA UA code attached, tracking live traffic data etc e.g. UA-123456. I've been told that there is a way to produce another code associated to the primary code to use on the testing version of my live site e.g. test code could be UA-123457. Can anyone shed some light on this? If not possible should I just set up a completely separate GA account for my testing site?

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• Allow user to SUDO a script without password.

  - by John Isaacks

  I have a php script with this: <?php #echo exec('whoami'); $output = shell_exec('bash /usr/local/svn/bash_repo/make-live'); echo "$output"; ?> The make-live script contains this: #!/bin/bash cd /var/www-cake sudo svn checkout file:///usr/local/svn/bash_repo/repo/ echo "Head revision has been pushed to live server" So the PHP user who is www-data needs to have nopasswd for that script. I am told I need to add: www-data ALL=NOPASSWD: /usr/local/svn/bash_repo/make-live To sudoers to allow this. First I run sudo visudo but I have no experience with vi so I try to open it in gedit with export EDITOR=gedit && sudo -E visudo which then just opens a sudoers.tmp file which is empty. I add the line and save it. But it doesn't do save. So I just try sudo visudo and I add the line right beneath this part: # User privilege specification root ALL=(ALL) ALL www-data ALL=NOPASSWD: /usr/local/svn/bash_repo/make-live I closed out sudoers and reopened to verify that it has saved. I even restart apache. I run the php file and it still doesn't work. What am I missing?

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• Does Unity's "Transparent Bumped Specular" translate to "semi-shiny must be semi-transparent"?

  - by Shivan Dragon

  Unity's documentation for the "Transparent Bumped Specular" shader/material-type is simply a concatenation of each of the descriptions for its Transparent and Specular Shaders (and also Bumped, but that doesn't apply to the question): Transparent Properties This shader can make mesh geometry partially or fully transparent by reading the alpha channel of the main texture. In the alpha, 0 (black) is completely transparent while 255 (white) is completely opaque. If your main texture does not have an alpha channel, the object will appear completely opaque. (...) Specular Properties (...) Additionally, the alpha channel of the main texture acts as a Specular Map (sometimes called "gloss map"), defining which areas of the object are more reflective than others. Black areas of the alpha will be zero specular reflection, while white areas will be full specular reflection. To me this translates to: I have a mesh representig a car tire The texture need to be very shiny on the rims parts, and almost not shiny at all for the rubber parts Also since the rim is really complex, (with like cut-out decoretions and such), I will not build that into the mesh, but fake it with transparency in the texture I can't do all this using Unity's "Transparent Bumped Specular" shader, because the "rubber" part of the texture will become semi transparent due to me painting the alpha channel dark-grey (because I want it to also be less shiny). Is this correct? If not, how can I make this work?

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Rendering different materials in a voxel terrain

  - by MaelmDev

  Each voxel datapoint in my terrain model is made up of two properties: density and material type. Each is stored as an unsigned integer value (but the density is interpreted as a decimal value between 0 and 1). My current idea for rendering these different materials on the terrain mesh is to store eleven extra attributes in each vertex: six material values corresponding to the materials of the voxels that the vertices lie between, three decimal values that correspond to the interpolation each vertex has between each voxel, and two decimal values that are used to determine where the fragment lies on the triangle. The material and interpolation attributes are the exact same for each vertex in the triangle. The fragment shader samples each texture that corresponds to each material and then uses the aforementioned couple of decimal values to interpolate between these samples and obtain the final textured color of the fragment. It should work fine, but it seems like a big memory hog. I won't be able to reuse vertices in the mesh with indexing, and each vertex will have a lot of data associated with it. It also seems pretty slow. What are some ways to improve or replace this technique for drawing materials on a voxel terrain mesh?

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• Boot path not found, cannot start OS

  - by Dustin

  My desktop is 12.04 64bit, and it cannot boot from the hard drive anymore. When I attempt to it just is stuck on a blank screen with an blinking dash, and nothing happens. I checked with the bios trouble shoot for problems and it said that no boot path could be found. I do not know why this is happening, but need to fix it because it used to boot up normally. What I need to know is how to fix it. I can boot into a live DVD. Also, there were a few boots I would attempt to boot into a live USB, then it would boot to the hard drive, but that does not work any more. So with the live DVD (it is an 10.04 LTS 32bit), is there any means to correct the boot path from the live DVD? Thank you for your time and answers.

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• Low-level game engine renderer design

  - by Mark Ingram

  I'm piecing together the beginnings of an extremely basic engine which will let me draw arbitrary objects (SceneObject). I've got to the point where I'm creating a few sensible sounding classes, but as this is my first outing into game engines, I've got the feeling I'm overlooking things. I'm familiar with compartmentalising larger portions of the code so that individual sub-systems don't overly interact with each other, but I'm thinking more of the low-level stuff, starting from vertices working up. So if I have a Vertex class, I can combine that with a list of indices to make a Mesh class. How does the engine determine identical meshes for objects? Or is that left to the level designer? Once we have a Mesh, that can be contained in the SceneObject class. And a list of SceneObject can be placed into the Scene to be drawn. Right now I'm only using OpenGL, but I'm aware that I don't want to be tying OpenGL calls right in to base classes (such as updating the vertices in the Mesh, I don't want to be calling glBufferData etc). Are there any good resources that discuss these issues? Are there any "common" heirachies which should be used?

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• Is it a bad idea to release software on the night before Christmas?

  - by Conor

  We're about to go live with a new version of our system. It's getting really close to Christmas. I work in a very small company. Everyone will be on leave or sporadically available over the next week or so. I've argued with my boss that this is very risky and that we should go live in the new year when everyone is back and when we can provide full support. He is unflinching - he argues that we need to go live sooner - so that we can get new users and more revenue which we need. The number of new users will be minor amount over the next week or so. There has been a decent amount of system testing performed on the system. However a new live system, in my experience, needs a lot of care and attention in the first few days. Am I being pessimistic or realistic? Update - January: The system did not go live over Christmas. Ongoing system testing revealed various problems. So no support issues to deal with. Still preparing for release...

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• Consolidating Contacts from Multiple Services

  - by SquareWheel

  I'm looking for a good way to consolidate my many email/messenger contacts through my different accounts and services. I'd like to have all my contacts in one place, or have them sync between all my different services so they are the same everywhere. If possible, it should support Live Mail/Messenger, Google Contacts, and mobile syncing. Windows Live Mail is great for accessing all your mail accounts, but the contacts viewer only works for contacts affiliated with that Live account. I could go for the contacts folder built into Vista and above, but Live messenger doesn't access that so I would have a separate set of contacts for my IM account. Is there software, or an online service, that can do this? If this is asking to much, is there a proper solution to Live/Google Contacts bidirectional sync?

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• Duplicate ping response when running Ubuntu as virtual machine (VMWare)

  - by Stonerain

  I have the following setup: My router - 192.168.0.1 My host computer (Windows 7) - 192.168.0.3 And Ubuntu is running as virtual machine on the host. VMWare network settings is Bridged mode. I've modified Ubuntu network settings in /etc/netowrk/interfaces, set the following config: iface eth0 inet static address 192.168.0.220 netmask 255.255.255.0 network 192.168.0.0 broadcast 192.168.0.255 gateway 192.168.0.1 Internet works correctly, I can install packages. But it gets weird if I try to ping something I get this: PING belpak.by (193.232.248.80) 56(84) bytes of data. From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=250 time=17.0 ms 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=249 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=248 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=247 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=246 time=17.0 ms (DUP! ) ^CFrom 192.168.0.1 icmp_seq=2 Time to live exceeded --- belpak.by ping statistics --- 2 packets transmitted, 1 received, +4 duplicates, +6 errors, 50% packet loss, ti me 999ms rtt min/avg/max/mdev = 17.023/17.041/17.048/0.117 ms I think even more interesting are the results of pinging the router itself: stonerain@ubuntu:~$ ping 192.168.0.1 -c 1 PING 192.168.0.1 (192.168.0.1) 56(84) bytes of data. From 192.168.0.3: icmp_seq=1 Redirect Network(New nexthop: 192.168.0.1) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=254 time=6.64 ms --- 192.168.0.1 ping statistics --- 1 packets transmitted, 1 received, 0% packet loss, time 0ms rtt min/avg/max/mdev = 6.644/6.644/6.644/0.000 ms But if I set -c 2: ... 64 bytes from 192.168.0.1: icmp_seq=1 ttl=252 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=251 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=254 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=253 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=252 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=251 time=13.5 ms (DUP!) From 192.168.0.3: icmp_seq=2 Redirect Network(New nexthop: 192.168.0.1) 64 bytes from 192.168.0.1: icmp_seq=2 ttl=254 time=7.87 ms --- 192.168.0.1 ping statistics --- 2 packets transmitted, 2 received, +256 duplicates, 0% packet loss, time 1002ms rtt min/avg/max/mdev = 6.666/10.141/13.556/2.410 ms Pinging host machine on the other hand works absolutely correctly: no DUPs, no errors. What seems to be the problem and how can I fix it? Thank you.

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• Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

  - by Richard Lefebvre

  LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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• VCS strategy with TeamCity and CI

  - by Luke Puplett

  I'm planning a strategy which seeks to allow automated deployment of a website codebase into QA and production on check-in. We're using the fabulous TeamCity. We want to control release to live production; i.e. not have every check-in on Trunk go live. So my plan is to use Trunk as QA. Committing to Trunk triggers deployment to QA. I will then have a Production branch which also triggers deployment on commit, to the live site. The idea is simply that Trunk represents the mainline codebase but it hasn't gone live yet. We can branch features and do daily pulls from Trunk into those feature branches as per normal and merge/re-integrate into Trunk when we're happy for it to go to QA. When the BAs give the nod, we then smash a bottle of champagne and merge Trunk to Production and out she goes. I've never seen it done like this. Other greenfield CI strategies involve hiding features and code from production via config - this codebase can't cope with that - or just having CI on QA and taking cuts and manually pushing to live. Does my plan sound alright?

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• How do I format my entire HDD?

  - by Hjke123

  Ok I have recently made some mistakes with installing some operating systems that I should have just kept on a live cd not ubuntu but another os and with my ocd when I saw my lot's of different partitions I just wanted to reset my computer so it boot's up and doesn't load any os and I have to put in my ubuntu live cd and install that and that would be my only os on this computer so I want to know how I can just wipe my entire hard drive so when it boot's I get to put my live cd in and start anew?

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• Light on every model and not in the whole scene

  - by alecnash

  I am using a custom shader and try to pass the effect on my Models like that: foreach (ModelMesh mesh in Model.Meshes) { foreach (ModelMeshPart part in mesh.MeshParts) { part.Effect = effect; } mesh.Draw(); } My only issue is that every Model now has its own light source in it. Why is this happening and is this a problem of my shader? Edit: These are the parameters passed to the shader: private void Get_lambertEffect() { if (_lambertEffect == null) _lambertEffect = Engine.LambertEffect; //Lambert technique (LambertWithShadows, LambertWithShadows2x2PCF, LambertWithShadows3x3PCF) _lambertEffect.CurrentTechnique = _lambertEffect.Techniques["LambertWithShadows3x3PCF"]; _lambertEffect.Parameters["texelSize"].SetValue(Engine.ShadowMap.TexelSize); //ShadowMap parameters _lambertEffect.Parameters["lightViewProjection"].SetValue(Engine.ShadowMap.LightViewProjectionMatrix); _lambertEffect.Parameters["textureScaleBias"].SetValue(Engine.ShadowMap.TextureScaleBiasMatrix); _lambertEffect.Parameters["depthBias"].SetValue(Engine.ShadowMap.DepthBias); _lambertEffect.Parameters["shadowMap"].SetValue(Engine.ShadowMap.ShadowMapTexture); //Camera view and projection parameters _lambertEffect.Parameters["view"].SetValue(Engine._camera.ViewMatrix); _lambertEffect.Parameters["projection"].SetValue(Engine._camera.ProjectionMatrix); _lambertEffect.Parameters["world"].SetValue( Matrix.CreateScale(Size) * world ); //Light and color _lambertEffect.Parameters["lightDir"].SetValue(Engine._sourceLight.Direction); _lambertEffect.Parameters["lightColor"].SetValue(Engine._sourceLight.Color); _lambertEffect.Parameters["materialAmbient"].SetValue(Engine.Material.Ambient); _lambertEffect.Parameters["materialDiffuse"].SetValue(Engine.Material.Diffuse); _lambertEffect.Parameters["colorMap"].SetValue(ColorTexture.Create(Engine.GraphicsDevice, Color.Red)); }

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• How do I draw a 2d plane and rotate camara (To be a board) in a 3d XNA game?

  - by Mech0z

  I am trying to create a simple board game, but the 3d part of this is really killing me. From what I can gather I have created a plane, but it never moves even though I turn the camara, but that partially makes sense as I only turn the camara with a 3d model, but in my head that makes 0 sense, in my head if I turn the camara it should affect ALL my models? But with this code the camara only "cares" about the 3d cylinder, the plane is just completely still private void OnDraw(object sender, GameTimerEventArgs e) { SharedGraphicsDeviceManager.Current.GraphicsDevice.Clear(Color.CornflowerBlue); foreach (ModelMesh mesh in cylinderModel.Meshes) { foreach (BasicEffect effect in mesh.Effects) { //effect.World = Matrix.CreateRotationX((float)e.TotalTime.TotalSeconds * 2); effect.View = Matrix.CreateLookAt(cameraPosition, Vector3.Zero, Vector3.Up); effect.Projection = Matrix.CreatePerspectiveFieldOfView(MathHelper.ToRadians(45.0f), aspectRatio, 1.0f, 10000.0f); effect.EnableDefaultLighting(); } mesh.Draw(); } //cameraPosition.Z -= 5.0f; _effect.World = Matrix.CreateRotationZ((MathHelper.ToRadians(((float)e.TotalTime.Milliseconds / 2) % 360))); foreach (EffectPass pass in _effect.CurrentTechnique.Passes) { pass.Apply(); SharedGraphicsDeviceManager.Current.GraphicsDevice.DrawUserPrimitives(PrimitiveType.TriangleStrip, _vertices, 0, 1, VertexPositionColor.VertexDeclaration); } } Is there a way to get the camara to affect all models?

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• What is the best way to store meshes or 3d models in a class

  - by Robse

  I am wondering, how I should store my mesh into memory after loading it from whatever file. I have Questions floating in my head: Should a mesh could have sub meshes or does the 3d model just store a list of meshes all on the same level Is there one material assigned to one mesh 1:1? What do I have to consider, if I want to store skeletal animations? Btw it's a OpenGL|ES2 iOS game using GLKit. I came up with some basic struct types: (But I think they are way to simple and I need to add padding or change the vector3 to vector4.) typedef union _N3DShortVector2 { struct { short x, y; }; struct { short s, t; }; short v[2]; } N3DShortVector2; typedef union _N3DShortVector3 { struct { short x, y, z; }; struct { short r, g, b; }; struct { short s, t, p; }; short v[3]; } N3DShortVector3; typedef GLKVector3 N3DFloatVector3; typedef struct _N3DMeshRecordSV3 { N3DShortVector3 v1, v2, v3; } N3DMeshRecordSV3; typedef struct _N3DMeshRecordSV3FN3ST2 { N3DShortVector3 v1, v2, v3; N3DFloatVector3 n1, n2, n3; N3DShortVector2 t1, t2, t3; } N3DMeshRecordSV3FN3ST2;

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• Microsoft rapproche ses plateformes de messagerie instantanée, Skype 5.11 s'intègre avec Messenger, Hotmail, Xbox et Outlook.com

  Microsoft rapproche ses plateformes de messagerie instantanée et VoIP Skype 5.11 s'intègre avec Windows Live Messenger, Hotmail, Xbox et Outlook.com Désormais, vous pouvez joindre l'ensemble de vos contacts des différentes plateformes de Microsoft en un seul clic grâce à Skype 5.11. [IMG]http://idelways.developpez.com/news/images/skype511.png[/IMG] Cette nouvelle version de Skype s'intègre avec Microsoft Windows Live Messenger, Hotmail, Xbox et Outlook.com. À présent, l'utilisateur est invité à se connecter sur Skype en entrant son identifiant de Windows Live Messenger (ID), il retrouvera par la suite la liste de tous ses contacts Messenger et sera en mesu...

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• Total Solar Eclipse 13/November/2012 - update

  - by TATWORTH

  Panasonic Eclipse Live will start their broadcast at 18:30 UT tonight at https://www.facebook.com/PanasonicEclipseLive/app_435671416492320Alternative URLs are http://www.ustream.tv/channel/panasonic-eclipse-live-by-solar-power-1 and http://www.ustream.tv/channel/panasonic-eclipse-live-by-solar-power-2/collection/744e86aa753e(The start time is 04:30 by local Australian time and will be the 14/November for them.)

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