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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• Optimizing drawing of cubes

  - by Christian Frantz

  After googling for hours I've come to a few conclusions, I need to either rewrite my whole cube class, or figure out how to use hardware instancing. I can draw up to 2500 cubes with little lag, but after that my fps drops. Is there a way I can use my class for hardware instancing? Or would I be better off rewriting my class for optimization? public class Cube { public GraphicsDevice device; public VertexBuffer cubeVertexBuffer; public Cube(GraphicsDevice graphicsDevice) { device = graphicsDevice; var vertices = new List<VertexPositionTexture>(); BuildFace(vertices, new Vector3(0, 0, 0), new Vector3(0, 1, 1)); BuildFace(vertices, new Vector3(0, 0, 1), new Vector3(1, 1, 1)); BuildFace(vertices, new Vector3(1, 0, 1), new Vector3(1, 1, 0)); BuildFace(vertices, new Vector3(1, 0, 0), new Vector3(0, 1, 0)); BuildFaceHorizontal(vertices, new Vector3(0, 1, 0), new Vector3(1, 1, 1)); BuildFaceHorizontal(vertices, new Vector3(0, 0, 1), new Vector3(1, 0, 0)); cubeVertexBuffer = new VertexBuffer(device, VertexPositionTexture.VertexDeclaration, vertices.Count, BufferUsage.WriteOnly); cubeVertexBuffer.SetData<VertexPositionTexture>(vertices.ToArray()); } private void BuildFace(List<VertexPositionTexture> vertices, Vector3 p1, Vector3 p2) { vertices.Add(BuildVertex(p1.X, p1.Y, p1.Z, 1, 0)); vertices.Add(BuildVertex(p1.X, p2.Y, p1.Z, 1, 1)); vertices.Add(BuildVertex(p2.X, p2.Y, p2.Z, 0, 1)); vertices.Add(BuildVertex(p2.X, p2.Y, p2.Z, 0, 1)); vertices.Add(BuildVertex(p2.X, p1.Y, p2.Z, 0, 0)); vertices.Add(BuildVertex(p1.X, p1.Y, p1.Z, 1, 0)); } private void BuildFaceHorizontal(List<VertexPositionTexture> vertices, Vector3 p1, Vector3 p2) { vertices.Add(BuildVertex(p1.X, p1.Y, p1.Z, 0, 1)); vertices.Add(BuildVertex(p2.X, p1.Y, p1.Z, 1, 1)); vertices.Add(BuildVertex(p2.X, p2.Y, p2.Z, 1, 0)); vertices.Add(BuildVertex(p1.X, p1.Y, p1.Z, 0, 1)); vertices.Add(BuildVertex(p2.X, p2.Y, p2.Z, 1, 0)); vertices.Add(BuildVertex(p1.X, p1.Y, p2.Z, 0, 0)); } private VertexPositionTexture BuildVertex(float x, float y, float z, float u, float v) { return new VertexPositionTexture(new Vector3(x, y, z), new Vector2(u, v)); } public void Draw(BasicEffect effect) { foreach (EffectPass pass in effect.CurrentTechnique.Passes) { pass.Apply(); device.SetVertexBuffer(cubeVertexBuffer); device.DrawPrimitives(PrimitiveType.TriangleList, 0, cubeVertexBuffer.VertexCount / 3); } } } The following class is a list that draws the cubes. public class DrawableList<T> : DrawableGameComponent { private BasicEffect effect; private ThirdPersonCam camera; private class Entity { public Vector3 Position { get; set; } public Matrix Orientation { get; set; } public Texture2D Texture { get; set; } } private Cube cube; private List<Entity> entities = new List<Entity>(); public DrawableList(Game game, ThirdPersonCam camera, BasicEffect effect) : base(game) { this.effect = effect; cube = new Cube(game.GraphicsDevice); this.camera = camera; } public void Add(Vector3 position, Matrix orientation, Texture2D texture) { entities.Add(new Entity() { Position = position, Orientation = orientation, Texture = texture }); } public override void Draw(GameTime gameTime) { foreach (var item in entities) { effect.VertexColorEnabled = false; effect.TextureEnabled = true; effect.Texture = item.Texture; Matrix center = Matrix.CreateTranslation(new Vector3(-0.5f, -0.5f, -0.5f)); Matrix scale = Matrix.CreateScale(1f); Matrix translate = Matrix.CreateTranslation(item.Position); effect.World = center * scale * translate; effect.View = camera.view; effect.Projection = camera.proj; effect.FogEnabled = true; effect.FogColor = Color.CornflowerBlue.ToVector3(); effect.FogStart = 1.0f; effect.FogEnd = 50.0f; cube.Draw(effect); } base.Draw(gameTime); } } } There are probably many reasons that my fps is so slow, but I can't seem to figure out how to fix it. I've looked at techcraft as well, but what I have is too specific to what I want the outcome to be to just rewrite everything from scratch

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• Context is Everything

  - by Angus Graham

  Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Context is Everything How many times have you have you asked a question only to hear an answer like “Well, it depends. What exactly are you trying to do?”.  There are times that raw information can’t tell us what we need to know without putting it in a larger context. Let's take a real world example.  If I'm a maintenance planner trying to figure out which assets should be replaced during my next maintenance window, I'm going to go to my Asset Management System.  I can get it to spit out a list of assets that have failed several times over the last year.  But what are these assets connected to?  Is there any safety consequences to shutting off this pipeline to do the work?  Is some other work that's planned going to conflict with replacing this asset?  Several of these questions can't be answered by simply spitting out a list of asset IDs.  The maintenance planner will have to reference a diagram of the plant to answer several of these questions. This is precisely the idea behind Augmented Business Visualization. An Augmented Business Visualization (ABV) solution is one where your structured data (enterprise application data) and your unstructured data (documents, contracts, floor plans, designs, etc.) come together to allow you to make better decisions.  Essentially we're showing your business data into its context. AutoVue allows you to create ABV solutions by integrating your enterprise application with AutoVue’s hotspot framework. Hotspots can be defined for your document. Users can click these hotspots to trigger actions in your enterprise app. Similarly, the enterprise app can highlight the hotspots in your document based on its business data, creating a visual dashboard of your business data in the context of your document. ABV is not new. We introduced the hotspot framework in AutoVue 20.1 with text hotspots. Any text in a PDF or 2D CAD drawing could be turned into a hotspot. In 20.2 we have enhanced this to include 2 new types of hotspots: 3D and regional hotspots. 3D hotspots allow you to turn 3D parts into hotspots. Hotspots can be defined based on the attributes of the part, so you can create hotspots based on part numbers, material, date of delivery, etc.  Regional hotspots allow an administrator to define rectangular regions on any PDF, image, or 2D CAD drawing. This is perfect for cases where the document you’re using either doesn’t have text in it (a JPG or TIFF for example) or if you want to define hotspots that don’t correspond to the text in the document. There are lots of possible uses for AutoVue hotspots.  A great demonstration of how our hotspot capabilities can help add context to enterprise data in the Energy sector can be found in the following AutoVue movies: Maintenance Planning in the Energy Sector - Watch it Now Capital Construction Project Management in the Energy Sector  -  Watch it Now Commissioning and Handover Process for the Energy Sector  -  Watch it Now

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• Oracle Cloud Applications: The Right Ingredients Baked In

  - by yaldahhakim

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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• What Counts for A DBA - Logic

  - by drsql

  "There are 10 kinds of people in the world. Those who will always wonder why there are only two items in my list and those who will figured it out the first time they saw this very old joke."  Those readers who will give up immediately and get frustrated with me for not explaining it to them are not likely going to be great technical professionals of any sort, much less a programmer or administrator who will be constantly dealing with the common failures that make up a DBA's day.  Many of these people will stare at this like a dog staring at a traffic signal and still have no more idea of how to decipher the riddle. Without explanation they will give up, call the joke "stupid" and, feeling quite superior, walk away indignantly to their job likely flipping patties of meat-by-product. As a data professional or any programmer who has strayed  to this very data-oriented blog, you would, if you are worth your weight in air, either have recognized immediately what was going on, or felt a bit ignorant.  Your friends are chuckling over the joke, but why is it funny? Unfortunately you left your smartphone at home on the dresser because you were up late last night programming and were running late to work (again), so you will either have to fake a laugh or figure it out.  Digging through the joke, you figure out that the word "two" is the most important part, since initially the joke mentioned 10. Hmm, why did they spell out two, but not ten? Maybe 10 could be interpreted a different way?  As a DBA, this sort of logic comes into play every day, and sometimes it doesn't involve nerdy riddles or Star Wars folklore.  When you turn on your computer and get the dreaded blue screen of death, you don't immediately cry to the help desk and sit on your thumbs and whine about not being able to work. Do that and your co-workers will question your nerd-hood; I know I certainly would. You figure out the problem, and when you have it narrowed down, you call the help desk and tell them what the problem is, usually having to explain that yes, you did in fact try to reboot before calling.  Of course, sometimes humility does come in to play when you reach the end of your abilities, but the ‘end of abilities’ is not something any of us recognize readily. It is handy to have the ability to use logic to solve uncommon problems: It becomes especially useful when you are trying to solve a data-related problem such as a query performance issue, and the way that you approach things will tell your coworkers a great deal about your abilities.  The novice is likely to immediately take the approach of  trying to add more indexes or blaming the hardware. As you become more and more experienced, it becomes increasingly obvious that performance issues are a very complex topic. A query may be slow for a myriad of reasons, from concurrency issues, a poor query plan because of a parameter value (like parameter sniffing,) poor coding standards, or just because it is a complex query that is going to be slow sometimes. Some queries that you will deal with may have twenty joins and hundreds of search criteria, and it can take a lot of thought to determine what is going on.  You can usually figure out the problem to almost any query by using basic knowledge of how joins and queries work, together with the help of such things as the query plan, profiler or monitoring tools.  It is not unlikely that it can take a full day’s work to understand some queries, breaking them down into smaller queries to find a very tiny problem. Not every time will you actually find the problem, and it is part of the process to occasionally admit that the problem is random, and everything works fine now.  Sometimes, it is necessary to realize that a problem is outside of your current knowledge, and admit temporary defeat: You can, at least, narrow down the source of the problem by looking logically at all of the possible solutions. By doing this, you can satisfy your curiosity and learn more about what the actual problem was. For example, in the joke, had you never been exposed to the concept of binary numbers, there is no way you could have known that binary - 10 = decimal - 2, but you could have logically come to the conclusion that 10 must not mean ten in the context of the joke, and at that point you are that much closer to getting the joke and at least won't feel so ignorant.

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• Lessons learnt in implementing Scrum in a Large Organization that has traditional values

  - by MarkPearl

  I recently had the experience of being involved in a “test” scrum implementation in a large organization that was used to a traditional project management approach. Here are some lessons that I learnt from it. Don’t let the Project Manager be the Product Owner First lesson learnt is to identify the correct product owner – in this instance the product manager assumed the role of the product owner which was a mistake. The product owner is the one who has the most to loose if the project fails. With a methodology that advocates removing the role of the project manager from the process then it is not in the interests of the person who is employed as a project manager to be the product owner – in fact they have the most to gain should the project fail. Know the time commitments of team members to the Project Second lesson learnt is to get a firm time commitment of the members on a team for the sprint and to hold them to it. In this project instance many of the issues we faced were with team members having to double up on supporting existing projects/systems and the scrum project. In many situations they just didn’t get round to doing any work on the scrum project for several days while they tried to meet other commitments. Initially this was not made transparent to the team – in stand up team members would say that had done some work but would be very vague on how much time they had actually spent using the blackhole of their other legacy projects as an excuse – putting up a time burn down chart made time allocations transparent and easy to hold the team to. In addition, how can you plan for a sprint without knowing the actual time available of the members – when I mean actual time, the exercise of getting them to go through all their appointments and lunch times and breaks and removing them from their time commitment helps get you to a realistic time that they can dedicate. Make sure you meet your minimum team sizes In a recent post I wrote about the difference between a partnership and a team. If you are going to do scrum in a large organization make sure you have a minimum team size of at least 3 developers. My experience with larger organizations is that people have a tendency to be sick more, take more leave and generally not be around – if you have a team size of two it is so easy to loose momentum on the project – the more people you have in the team (up to about 9) the more the momentum the project will have when people are not around. Swapping from one methodology to another can seem as waste to the customer It sounds bad, but most customers don’t care what methodology you use. Often they have bought into the “big plan upfront”. If you can, avoid taking a project on midstream from a traditional approach unless the customer has not bought into the process – with this particular project they had a detailed upfront planning breakaway with the customer using the traditional approach and then before the project started we moved onto a scrum implementation – this seemed as waste to the customer. We should have managed the customers expectation properly. Don’t play the role of the scrum master if you can’t be the scrum master With this particular implementation I was the “scrum master”. But all I did was go through the process of the formal meetings of scrum – I attended stand up, retrospectives and planning – but I was not hands on the ground. I was not performing the most important role of removing blockages – and by the end of the project there were a number of blockages “cropping up”. What could have been a better approach was to take someone on the team and train them to be the scrum master and be present to coach them. Alternatively actually be on the team on a fulltime basis and be the scrum master. By just going through the meetings of scrum didn’t mean we were doing scrum. So we failed with this one, if you fail look at it from an agile perspective As this particular project drew to a close and it became more and more apparent that it was not going to succeed the failure of it became depressing. Emotions were expressed by various people on the team that we not encouraging and enforced the failure. Embracing the failure and looking at it for what it is instead of taking it as the end of the world can change how you grow from the experience. Acknowledging that it failed and then focussing on learning from why and how to avoid the failure in the future can change how you feel emotionally about the team, the project and the organization.

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• Microsoft Sql Server 2008 R2 System Databases

  For a majority of software developers little time is spent understanding the inner workings of the database management systems (DBMS) they use to store data for their applications.  I personally place myself in this grouping. In my case, I have used various versions of Microsoft’s SQL Server (2000, 2005, and 2008 R2) and just recently learned how valuable they really are when I was preparing to deliver a lecture on "SQL Server 2008 R2, System Databases". Microsoft Sql Server 2008 R2 System DatabasesSo what are system databases in MS SQL Server, and why should I know them? Microsoft uses system databases to support the SQL Server DBMS, much like a developer uses config files or database tables to support an application. These system databases individually provide specific functionality that allows MS SQL Server to function. Name Database File Log File Master master.mdf mastlog.ldf Resource mssqlsystemresource.mdf mssqlsystemresource.ldf Model model.mdf modellog.ldf MSDB msdbdata.mdf msdblog.ldf Distribution distmdl.mdf distmdl.ldf TempDB tempdb.mdf templog.ldf Master DatabaseIf you have used MS SQL Server then you should recognize the Master database especially if you used the SQL Server Management Studio (SSMS) to connect to a user created database. MS SQL Server requires the Master database in order for DBMS to start due to the information that it stores. Examples of data stored in the Master database User Logins Linked Servers Configuration information Information on User Databases Resource DatabaseHonestly, until recently I never knew this database even existed until I started to research SQL Server system databases. The reason for this is due largely to the fact that the resource database is hidden to users. In fact, the database files are stored within the Binn folder instead of the standard MS SQL Server database folder path. This database contains all system objects that can be accessed by all other databases.  In short, this database contains all system views and store procedures that appear in all other user databases regarding system information. One of the many benefits to storing system views and store procedures in a single hidden database is the fact it improves upgrading a SQL Server database; not to mention that maintenance is decreased since only one code base has to be mainlined for all of the system views and procedures. Model DatabaseThe Model database as the name implies is the model for all new databases created by users. This allows for predefining default database objects for all new databases within a MS SQL Server instance. For example, if every database created by a user needs to have an “Audit” table when it is  created then defining the “Audit” table in the model will guarantees that the table will be located in every new database create after the model is altered. MSDB DatabaseThe MSDBdatabase is used by SQL Server Agent, SQL Server Database Mail, SQL Server Service Broker, along with SQL Server. The SQL Server Agent uses this database to store job configurations and SQL job schedules along with SQL Alerts, and Operators. In addition, this database also stores all SQL job parameters along with each job’s execution history.  Finally, this database is also used to store database backup and maintenance plans as well as details pertaining to SQL Log shipping if it is being used. Distribution DatabaseThe Distribution database is only used during replication and stores meta data and history information pertaining to the act of replication data. Furthermore, when transactional replication is used this database also stores information regarding each transaction. It is important to note that replication is not turned on by default in MS SQL Server and that the distribution database is hidden from SSMS. Tempdb DatabaseThe Tempdb as the name implies is used to store temporary data and data objects. Examples of this include temp tables and temp store procedures. It is important to note that when using this database all data and data objects are cleared from this database when SQL Server restarts. This database is also used by SQL Server when it is performing some internal operations. Typically, SQL Server uses this database for the purpose of large sort and index operations. Finally, this database is used to store row versions if row versioning or snapsot isolation transactions are being used by SQL Server. Additionally, I would love to hear from others about their experiences using system databases, tables, and objects in a real world environments.

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• Exadata?????????INSERT?UPDATE

  - by Liu Maclean(???)

  Hybrid Columnar Compression??????Exadata?????????????,??????????(advanced compression)??,Hybrid columnar compression (HCC) ???Exadata????????HCC???????????CU(compression unit?????),??CU??????????,?????????????????????????,???CU????block??????????????? ???????INSERT/UPDATE??,??????????????,????UPDATE/INSERT???HCC?????????????????? hybrid columnar compression???????????????(bulk initial load)??,??????(direct load)??ALTER TABLE MOVE, IMPDP???????(append INSERT),??HCC??????????????????????? ???????????????????,?????????CU????????? ??????????????HCC?????????????for OLTP?????? ????????: SQL*Plus: Release 11.2.0.2.0 Production on Wed Sep 12 06:14:53 2012 Copyright (c) 1982, 2010, Oracle. All rights reserved. Connected to: Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - Production With the Partitioning, Automatic Storage Management, OLAP, Data Mining and Real Application Testing options SQL> grant dba to scott; Grant succeeded. SQL> conn scott/oracle Connected. SQL> SQL> create table hcc_maclean tablespace users compress for query high as select * from dba_objects; Table created. 1* select rowid,owner,object_name,dbms_rowid.rowid_block_number(rowid) from hcc_maclean where owner='MACLEAN' SQL> / ROWID OWNER OBJECT_NAME DBMS_ROWID.ROWID_BLOCK_NUMBER(ROWID) ------------------------------ ------------------------------ -------------------- ------------------------------------ AAAThuAAEAAAHTJAOI MACLEAN SALES 29897 AAAThuAAEAAAHTJAOJ MACLEAN MYCUSTOMERS 29897 AAAThuAAEAAAHTJAOK MACLEAN MYCUST_ARCHIVE 29897 AAAThuAAEAAAHTJAOL MACLEAN MYCUST_QUERY 29897 AAAThuAAEAAAHTJAOh MACLEAN COMPRESS_QUERY 29897 AAAThuAAEAAAHTJAOi MACLEAN UNCOMPRESS 29897 AAAThuAAEAAAHTJAOj MACLEAN CHAINED_ROWS 29897 AAAThuAAEAAAHTJAOk MACLEAN COMPRESS_QUERY1 29897 8 rows selected. select dbms_rowid.rowid_block_number(rowid),dbms_rowid.rowid_relative_fno(rowid) from hcc_maclean where owner='MACLEAN'; session A: update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where rowid='AAAThuAAEAAAHTJAOI'; session B: update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where rowid='AAAThuAAEAAAHTJAOJ'; SQL> select sid,wait_event_text,BLOCKER_SID from v$wait_chains; SID WAIT_EVENT_TEXT BLOCKER_SID ---------- ---------------------------------------------------------------- ----------- 13 enq: TX - row lock contention 136 136 SQL*Net message from client ????session A block B,????HCC???update row??CU?????CU?????? SQL> alter system checkpoint; System altered. SQL> / System altered. SQL> alter system dump datafile 4 block 29897 2 ; Block header dump: 0x010074c9 Object id on Block? Y seg/obj: 0x1386e csc: 0x00.1cad7e itc: 3 flg: E typ: 1 - DATA brn: 0 bdba: 0x10074c8 ver: 0x01 opc: 0 inc: 0 exflg: 0 Itl Xid Uba Flag Lck Scn/Fsc 0x01 0xffff.000.00000000 0x00000000.0000.00 C--- 0 scn 0x0000.001cabfa 0x02 0x000a.00a.00000430 0x00c051a7.0169.17 ---- 1 fsc 0x0000.00000000 0x03 0x0000.000.00000000 0x00000000.0000.00 ---- 0 fsc 0x0000.00000000 avsp=0x14 tosp=0x14 r0_9ir2=0x0 mec_kdbh9ir2=0x0 76543210 shcf_kdbh9ir2=---------- 76543210 flag_9ir2=--R----- Archive compression: Y fcls_9ir2[0]={ } 0x16:pti[0] nrow=1 offs=0 0x1a:pri[0] offs=0x30 block_row_dump: tab 0, row 0, @0x30 tl: 8016 fb: --H-F--N lb: 0x2 cc: 1 ==>??CU??ITL 0x02 nrid: 0x010074ca.0 col 0: [8004] Compression level: 02 (Query High) Length of CU row: 8004 kdzhrh: ------PC CBLK: 1 Start Slot: 00 NUMP: 01 PNUM: 00 POFF: 7984 PRID: 0x010074ca.0 CU header: CU version: 0 CU magic number: 0x4b445a30 CU checksum: 0xf8faf86e CU total length: 8694 CU flags: NC-U-CRD-OP ncols: 15 nrows: 995 algo: 0 CU decomp length: 8487 len/value length: 100111 row pieces per row: 1 num deleted rows: 1 deleted rows: 904, START_CU: ????????????row?????: SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN','AAAThuAAEAAAHTJAOk') from dual; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN','AAATHUAAEAAAHTJAOK' -------------------------------------------------------------------------------- 4 COMP_NOCOMPRESS CONSTANT NUMBER := 1;COMP_FOR_OLTP CONSTANT NUMBER := 2;COMP_FOR_QUERY_HIGH CONSTANT NUMBER := 4;COMP_FOR_QUERY_LOW CONSTANT NUMBER := 8;COMP_FOR_ARCHIVE_HIGH CONSTANT NUMBER := 16;COMP_FOR_ARCHIVE_LOW CONSTANT NUMBER := 32; COMP_RATIO_MINROWS CONSTANT NUMBER := 1000000;COMP_RATIO_ALLROWS CONSTANT NUMBER := -1; ?????????????,??COMP_FOR_QUERY_HIGH?4,COMP_FOR_QUERY_LOW ?8 ?????????GET_COMPRESSION_TYPE??rowid????????4?????COMP_FOR_QUERY_HIGH????: SQL> update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where owner='MACLEAN'; 8 rows updated. SQL> commit; Commit complete. SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',rowid) from HCC_MACLEAN where owner='MACLEAN'; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',ROWID) ------------------------------------------------------------------ 1 1 1 1 1 1 1 1 8 rows selected. ??????????????COMPRESSION_TYPE?COMP_FOR_QUERY_HIGH???COMP_NOCOMPRESS,????????compress for query high????????????????? ?11g????????????????????HCC??????????? ALTER TABLE MOVE???????????????????HCC??? SQL> ALTER TABLE hcc_MACLEAN move COMPRESS FOR ARCHIVE HIGH; Table altered. SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',rowid) from HCC_MACLEAN where owner='MACLEAN'; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',ROWID) ------------------------------------------------------------------ 16 16 16 16 16 16 16 16 8 rows selected.

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• Tip #19 Module Private Visibility in OSGi

  - by ByronNevins

  I hate public and protected methods and classes.  It requires so much work to change them in a huge project like GlassFish.  Not to mention that you may well have to support those APIs forever.  They are highly overused in GlassFish.  In fact I'd bet that > 95% of classes are marked as public for no good reason.  It's just (bad) habit is my guess. private and default visibility (I call it package-private) is easier to maintain.  It is much much easier to change such classes and methods around.  If you have ANY public method or public class in GlassFish you'll need to grep through a tremendous amount of source code to find all callers.  But even that won't be theoretically reliable.  What if a caller is using reflection to access public methods?  You may never find such usages. If you have package private methods, it's easy.  Simply grep through all the code in that one package.  As long as that package compiles ok you're all set.  There can' be any compile errors anywhere else.  It's a waste of time to even look around or build the "outside" world.  So you may be thinking: "Aha!  I'll just make my module have one giant package with all the java files.  Then I can use the default visibility and maintenance will be much easier.  But there's a problem.  You are wasting a very nice feature of java -- organizing code into separate packages.  It also makes the code much more encapsulated.  Unfortunately to share code between the packages you have no choice but to declare public visibility. What happens in practice is that a module ends up having tons of public classes and methods that are used exclusively inside the module.  Which finally brings me to the point of this blog:  If Only There Was A Module-Private Visibility Available Well, surprise!  There is such a mechanism.  If your project is running under OSGi that is.  Like GlassFish does!  With this mechanism you can easily add another level of visibility by telling OSGi exactly which public you want to be exposed outside of the module.  You get the best of both worlds: Better encapsulation of your code so that maintenance is easier and productivity is increased. Usage of public visibility inside the module so that you can encapsulate intra-module better with packages. How I do this in GlassFish: Carefully plan out at least one package that will contain "true" publics.  This is the package that will be exported by OSGi.  I recommend just one package. Here is how to tell OSGi to use it in GlassFish -- edit osgi.bundle like so:-exportcontents:     org.glassfish.mymodule.truepublics;  version=${project.osgi.version} Now all publics declared in any other packages will be visible module-wide but not outside the module. There is one caveat: Accessing "module-private" items outside of the module is controlled at run-time, not compile-time.  The compiler has no clue that a public in a dependent module isn't really public.  it will happily compile it.  At runtime you will definitely see fireworks.  The good news is that you don't have to wait for the code path that tries to use the "module-private" items to fire.  OSGi will complain loudly when that module gets loaded.  OSGi will refuse to load it.  You will see an error like this: remote failure: Error while loading FOO: Exception while adding the new configuration : Error occurred during deployment: Exception while loading the app : org.osgi.framework.BundleException: Unresolved constraint in bundle com.oracle.glassfish.miscreant.code [115]: Unable to resolve 115.0: missing requirement [115.0] osgi.wiring.package; (osgi.wiring.package=org.glassfish.mymodule.unexported). Please see server.log for more details. That is if you accidentally change code in module B to use a public that is really a "module-private" in module A, then you will see the error immediately when you try to test whatever you were changing in module B.

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• How do I pass vertex and color positions to OpenGL shaders?

  - by smoth190

  I've been trying to get this to work for the past two days, telling myself I wouldn't ask for help. I think you can see where that got me... I thought I'd try my hand at a little OpenGL, because DirectX is complex and depressing. I picked OpenGL 3.x, because even with my OpenGL 4 graphics card, all my friends don't have that, and I like to let them use my programs. There aren't really any great tutorials for OpenGL 3, most are just "type this and this will happen--the end". I'm trying to just draw a simple triangle, and so far, all I have is a blank screen with my clear color (when I set the draw type to GL_POINTS I just get a black dot). I have no idea what the problem is, so I'll just slap down the code: Here is the function that creates the triangle: void CEntityRenderable::CreateBuffers() { m_vertices = new Vertex3D[3]; m_vertexCount = 3; m_vertices[0].x = -1.0f; m_vertices[0].y = -1.0f; m_vertices[0].z = -5.0f; m_vertices[0].r = 1.0f; m_vertices[0].g = 0.0f; m_vertices[0].b = 0.0f; m_vertices[0].a = 1.0f; m_vertices[1].x = 1.0f; m_vertices[1].y = -1.0f; m_vertices[1].z = -5.0f; m_vertices[1].r = 1.0f; m_vertices[1].g = 0.0f; m_vertices[1].b = 0.0f; m_vertices[1].a = 1.0f; m_vertices[2].x = 0.0f; m_vertices[2].y = 1.0f; m_vertices[2].z = -5.0f; m_vertices[2].r = 1.0f; m_vertices[2].g = 0.0f; m_vertices[2].b = 0.0f; m_vertices[2].a = 1.0f; //Create the VAO glGenVertexArrays(1, &m_vaoID); //Bind the VAO glBindVertexArray(m_vaoID); //Create a vertex buffer glGenBuffers(1, &m_vboID); //Bind the buffer glBindBuffer(GL_ARRAY_BUFFER, m_vboID); //Set the buffers data glBufferData(GL_ARRAY_BUFFER, sizeof(m_vertices), m_vertices, GL_STATIC_DRAW); //Set its usage glVertexAttribPointer(0, 3, GL_FLOAT, GL_FALSE, sizeof(Vertex3D), 0); glVertexAttribPointer(1, 4, GL_FLOAT, GL_TRUE, sizeof(Vertex3D), (void*)(3*sizeof(float))); //Enable glEnableVertexAttribArray(0); glEnableVertexAttribArray(1); //Check for errors if(glGetError() != GL_NO_ERROR) { Error("Failed to create VBO: %s", gluErrorString(glGetError())); } //Unbind... glBindVertexArray(0); } The Vertex3D struct is as such... struct Vertex3D { Vertex3D() : x(0), y(0), z(0), r(0), g(0), b(0), a(1) {} float x, y, z; float r, g, b, a; }; And finally the render function: void CEntityRenderable::RenderEntity() { //Render... glBindVertexArray(m_vaoID); //Use our attribs glDrawArrays(GL_POINTS, 0, m_vertexCount); glBindVertexArray(0); //unbind OnRender(); } (And yes, I am binding and unbinding the shader. That is just in a different place) I think my problem is that I haven't fully wrapped my mind around this whole VertexAttribArray thing (the only thing I like better in DirectX was input layouts D:). This is my vertex shader: #version 330 //Matrices uniform mat4 projectionMatrix; uniform mat4 viewMatrix; uniform mat4 modelMatrix; //In values layout(location = 0) in vec3 position; layout(location = 1) in vec3 color; //Out values out vec3 frag_color; //Main shader void main(void) { //Position in world gl_Position = vec4(position, 1.0); //gl_Position = projectionMatrix * viewMatrix * modelMatrix * vec4(in_Position, 1.0); //No color changes frag_color = color; } As you can see, I've disable the matrices, because that just makes debugging this thing so much harder. I tried to debug using glslDevil, but my program just crashes right before the shaders are created... so I gave up with that. This is my first shot at OpenGL since the good old days of LWJGL, but that was when I didn't even know what a shader was. Thanks for your help :)

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• SOA, Governance, and Drugs

  Why is IT governance important in service oriented architecture (SOA)? IT Governance provides a framework for making appropriate decisions based on company guidelines and accepted standards. This framework also outlines each stakeholder’s responsibilities and authority when making important architectural or design decisions. Furthermore, this framework of governance defines parameters and constraints that are used to give context and perspective when making decisions. The use of governance as it applies to SOA ensures that specific design principles and patterns are used when developing and maintaining services. When governance is consistently applied systems the following benefits are achieved according to Anne Thomas Manes in 2010. Governance makes sure that services conform to standard interface patterns, common data modeling practices, and promotes the incorporation of existing system functionality by building on top of other available services across a system. Governance defines development standards based on proven design principles and patterns that promote reuse and composition. Governance provides developers a set of proven design principles, standards and practices that promote the reduction in system based component dependencies.  By following these guidelines, individual components will be easier to maintain. For me personally, I am a fan of IT governance, and feel that it valuable part of any corporate IT department. However, depending on how it is implemented can really affect the value of using IT governance.  Companies need to find a way to ensure that governance does not become extreme in its policies and procedures. I know for me personally, I would really dislike working under a completely totalitarian or laissez-faire version of governance. Developers need to be able to be creative in their designs and too much governance can really impede the design process and prevent the most optimal design from being developed. On the other hand, with no governance enforced, no standards will be followed and accepted design patterns will be ignored. I have personally had to spend a lot of time working on this particular scenario and I have found that the concept of code reuse and composition is almost nonexistent.  Based on this, too much time and money is wasted on redeveloping existing aspects of an application that already exist within the system as a whole. I think moving forward we will see a staggered form of IT governance, regardless if it is for SOA or IT in general.  Depending on the size of a company and the size of its IT department,  I can see IT governance as a layered approach in that the top layer will be defined by enterprise architects that focus on abstract concepts pertaining to high level design, general  guidelines, acceptable best practices, and recommended design patterns.  The next layer will be defined by solution architects or department managers that further expand on abstracted guidelines defined by the enterprise architects. This layer will contain further definitions as to when various design patterns, coding standards, and best practices are to be applied based on the context of the solutions that are being developed by the department. The final layer will be defined by the system designer or a solutions architect assed to a project in that they will define what design patterns will be used in a solution, naming conventions, as well as outline how a system will function based on the best practices defined by the previous layers. This layered approach allows for IT departments to be flexible in that system designers have creative leeway in designing solutions to meet the needs of the business, but they must operate within the confines of the abstracted IT governance guidelines.  A real world example of this can be seen in the United States as it pertains to governance of the people in that the US government defines rules and regulations in the abstract and then the state governments take these guidelines and applies them based on the will of the people in each individual state. Furthermore, the county or city governments are the ones that actually enforce these rules based on how they are interpreted by local community.  To further define my example, the United States government defines that marijuana is illegal. Each individual state has the option to determine this regulation as it wishes in that the state of Florida determines that all uses of the drug are illegal, but the state of California legally allows the use of marijuana for medicinal purposes only. Based on these accepted practices each local government enforces these rules in that a police officer will arrest anyone in the state of Florida for having this drug on them if they walk down the street, but in California if a person has a medical prescription for the drug they will not get arrested.  REFERENCESThomas Manes, Anne. (2010). Understanding SOA Governance: http://www.soamag.com/I40/0610-2.php

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• From the Classroom to the Boardroom

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Pens and Paper...these are the only things being a student and being a graduate / professional have in common. Walking in to the offices of Oracle South Africa as a graduate the first thing you notice is how polished and sleek all the people who work here look. 80% of the ladies wear sky-scraper heels and walk with the greatest grace. This was the first of many rude awakenings to remind me that I am no longer a student but a graduate. My first struggle was having to wake up at wee hours of the morning to prepare for work. As a student going to class was almost an optional thing, if you missed a morning class you could always attend an evening class to make up for it or simply attend with another group. But in the workplace, you HAVE to show up every single morning at the same time, with no option of coming in when it suits you and there is definitely no coming in with the evening class/shift. As a student, the earliest hour I ever woke up was 7:00am, anything earlier than that was considered inhumane torture. My reason for waking up every morning as a student was “you have a degree to go get” but as a graduate having to go to work I have to say to myself “here’s to a new day of learning and growing”. My second struggle has come in having to change my beloved wardrobe. Everyone who knows me knows how passionate I am about fashion and shopping. For me Shopping is a BASIC HUMAN RIGHT, that should not be messed with. Therefore it was with great sadness that I swopped my rippled skinny jeans for pin-striped formal pants, my long chandelier earrings for simple studs, my flat shoes for heels, my sheer blouses for crisp white shirts, even my beloved wild hair had to make way for a simple ponytail. Our looks as ladies also came under great scrutiny, we had to acquaint ourselves with some serious grooming tools: the mascara, blush, lip-gloss, blush, a touch of lipstick and a manicure set. Language was a struggle of its own as well. Being a student you learn to relate to your peers in a informal way. In the workplace you have to address everyone with the same respect, including your peers. Words like “Hey buddy” had to make way for “good morning friend”. The month long winter school holiday was one of the things I looked forward to as a student. This was a time where we got to be at home and avoid the coldest month of the year, July. It was the most amazing thing ever, just sleeping and snuggling up to all sorts of warm things but sadly it is now a thing of the past. It is currently winter in South Africa and going to work has become the most unfashionable thing with all the jackets, boots, scarves and gloves. But summer is coming and I will miss those holidays too. As a student the school holidays were like a gift for us to catch a break and not think for a while which was why it was imaginable how someone would go on for the entire year without a break, with only the promise of a mere 21 days annual leave!! Right now I am sure we are all looking forward to taking that annual leave when the time is right. The worst rude awakening I must say, has to be presenting in front of clients and managers. As a student you have the same class mates for almost four years therefore presenting in front of them becomes the norm over the years and your lecturer will always go gently on you. What they don’t tell you at University is that in the real world, time is money and clients pay money to see you present therefore there is no room for error. Clients are not there to give you a score and boost your ego, they expect nothing less than 100% and they will let you know without a second thought. For a graduate this can feel like you are being fed to the sharks, you either get eaten or you swim for your life. At the end of the day, it is all an experience that is meant to groom us into better professional and make us a part of the Red Team. All the sacrifices are worth it and they lead us to being better and more polished professionals. So if you are interested in joining the ECEMEA Sales and Presales Internship Programme, please have a look at http://campus.oracle.com for more information and for our latest vacancies and internships. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Microsoft Sql Server 2008 R2 System Databases

  For a majority of software developers little time is spent understanding the inner workings of the database management systems (DBMS) they use to store data for their applications.  I personally place myself in this grouping. In my case, I have used various versions of Microsoft’s SQL Server (2000, 2005, and 2008 R2) and just recently learned how valuable they really are when I was preparing to deliver a lecture on "SQL Server 2008 R2, System Databases". Microsoft Sql Server 2008 R2 System DatabasesSo what are system databases in MS SQL Server, and why should I know them? Microsoft uses system databases to support the SQL Server DBMS, much like a developer uses config files or database tables to support an application. These system databases individually provide specific functionality that allows MS SQL Server to function. Name Database File Log File Master master.mdf mastlog.ldf Resource mssqlsystemresource.mdf mssqlsystemresource.ldf Model model.mdf modellog.ldf MSDB msdbdata.mdf msdblog.ldf Distribution distmdl.mdf distmdl.ldf TempDB tempdb.mdf templog.ldf Master DatabaseIf you have used MS SQL Server then you should recognize the Master database especially if you used the SQL Server Management Studio (SSMS) to connect to a user created database. MS SQL Server requires the Master database in order for DBMS to start due to the information that it stores. Examples of data stored in the Master database User Logins Linked Servers Configuration information Information on User Databases Resource DatabaseHonestly, until recently I never knew this database even existed until I started to research SQL Server system databases. The reason for this is due largely to the fact that the resource database is hidden to users. In fact, the database files are stored within the Binn folder instead of the standard MS SQL Server database folder path. This database contains all system objects that can be accessed by all other databases.  In short, this database contains all system views and store procedures that appear in all other user databases regarding system information. One of the many benefits to storing system views and store procedures in a single hidden database is the fact it improves upgrading a SQL Server database; not to mention that maintenance is decreased since only one code base has to be mainlined for all of the system views and procedures. Model DatabaseThe Model database as the name implies is the model for all new databases created by users. This allows for predefining default database objects for all new databases within a MS SQL Server instance. For example, if every database created by a user needs to have an “Audit” table when it is  created then defining the “Audit” table in the model will guarantees that the table will be located in every new database create after the model is altered. MSDB DatabaseThe MSDBdatabase is used by SQL Server Agent, SQL Server Database Mail, SQL Server Service Broker, along with SQL Server. The SQL Server Agent uses this database to store job configurations and SQL job schedules along with SQL Alerts, and Operators. In addition, this database also stores all SQL job parameters along with each job’s execution history.  Finally, this database is also used to store database backup and maintenance plans as well as details pertaining to SQL Log shipping if it is being used. Distribution DatabaseThe Distribution database is only used during replication and stores meta data and history information pertaining to the act of replication data. Furthermore, when transactional replication is used this database also stores information regarding each transaction. It is important to note that replication is not turned on by default in MS SQL Server and that the distribution database is hidden from SSMS. Tempdb DatabaseThe Tempdb as the name implies is used to store temporary data and data objects. Examples of this include temp tables and temp store procedures. It is important to note that when using this database all data and data objects are cleared from this database when SQL Server restarts. This database is also used by SQL Server when it is performing some internal operations. Typically, SQL Server uses this database for the purpose of large sort and index operations. Finally, this database is used to store row versions if row versioning or snapsot isolation transactions are being used by SQL Server. Additionally, I would love to hear from others about their experiences using system databases, tables, and objects in a real world environments.

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• Clouds, Clouds, Clouds Everywhere, Not a Drop of Rain!

  - by sxkumar

  At the recently concluded Oracle OpenWorld 2012, the center of discussion was clearly Cloud. Over the five action packed days, I got to meet a large number of customers and most of them had serious interest in all things cloud.  Public Cloud - particularly the Oracle Cloud - clearly got a lot of attention and interest. I think the use cases and the value proposition for public cloud is pretty straight forward. However, when it comes to private cloud, there were some interesting revelations.  Well, I shouldn’t really call them revelations since they are pretty consistent with what I have heard from customers at other conferences as well as during 1:1 interactions. While the interest in enterprise private cloud remains to be very high, only a handful of enterprises have truly embarked on a journey to create what the purists would call true private cloud - with capabilities such as self-service and chargeback/show back. For a large majority, today's reality is simply consolidation and virtualization - and they are quite far off from creating an agile, self-service and transparent IT infrastructure which is what the enterprise cloud is all about.  Even a handful of those who have actually implemented a close-to-real enterprise private cloud have taken an infrastructure centric approach and are seeing only limited business upside. Quite a few were frank enough to admit that chargeback and self-service isn’t something that they see an immediate need for.  This is in quite contrast to the picture being painted by all those surveys out there that show a large number of enterprises having already implemented an enterprise private cloud.  On the face of it, this seems quite contrary to the observations outlined above. So what exactly is the reality? Well, the reality is that there is undoubtedly a huge amount of interest among enterprises about transforming their legacy IT environment - which is often seen as too rigid, too fragmented, and ultimately too expensive - to something more agile, transparent and business-focused. At the same time however, there is a great deal of confusion among CIOs and architects about how to get there. This isn't very surprising given all the buzz and hype surrounding cloud computing. Every IT vendor claims to have the most unique solution and there isn't a single IT product out there that does not have a cloud angle to it. Add to this the chatter on the blogosphere, it will get even a sane mind spinning.  Consequently, most  enterprises are still struggling to fully understand the concept and value of enterprise private cloud.  Even among those who have chosen to move forward relatively early, quite a few have made their decisions more based on vendor influence/preferences rather than what their businesses actually need.  Clearly, there is a disconnect between the promise of the enterprise private cloud and the current adoption trends.  So what is the way forward?  I certainly do not claim to have all the answers. But here is a perspective that many cloud practitioners have found useful and thus worth sharing. To take a step back, the fundamental premise of the enterprise private cloud is IT transformation. It is the quest to create a more agile, transparent and efficient IT infrastructure that is driven more by business needs rather than constrained by operational and procedural inefficiencies. It is the new way of delivering and consuming IT services - where the IT organizations operate more like enablers of  strategic services rather than just being the gatekeepers of IT resources. In an enterprise private cloud environment, IT organizations are expected to empower the end users via self-service access/control and provide the business stakeholders a transparent view of how the resources are being used, what’s the cost of delivering a given service, how well are the customers being served, etc.  But the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment. Surprised? You shouldn’t be. Just remember how the business users have been at the forefront of public cloud adoption within enterprises and private cloud is no exception.   Such a broad-based transformation makes cloud more than a technology initiative. It requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. In my next blog,  I will share how essential it is for enterprise cloud technology to go hand-in hand with process re-engineering and organization changes to unlock true value of  enterprise cloud. I am sharing a short video from my session "Managing your private Cloud" at Oracle OpenWorld 2012. More videos from this session will be posted at the recently introduced Zero to Cloud resource page. Many other experts of Oracle enterprise private cloud solution will join me on this blog "Zero to Cloud"  and share best practices , deployment tips and information on how to plan, build, deploy, monitor, manage , meter and optimize the enterprise private cloud. We look forward to your feedback, suggestions and having an engaging conversion with you on this blog.

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• The sign of a true manager is delegation (C# style)

  - by MarkPearl

  Today I thought I would write a bit about delegates in C#. Up till recently I have managed to side step any real understanding of what delegates do and why they are useful – I mean, I know roughly what they do and have used them a lot, but I have never really got down dirty with them and mucked about. Recently however with my renewed interest in Silverlight delegates came up again as a possible solution to a particular problem, and suddenly I found myself opening a bland little console application to just see exactly how far I could take delegates with my limited knowledge. So, let’s first look at the MSDN definition of delegates… A delegate declaration defines a reference type that can be used to encapsulate a method with a specific signature. A delegate instance encapsulates a static or an instance method. Delegates are roughly similar to function pointers in C++; however, delegates are type-safe and secure. Well, don’t you love MSDN for such a useful definition. I must give it credit though… later on it really explains it a bit better by saying “A delegate lets you pass a function as a parameter. The type safety of delegates requires the function you pass as a delegate to have the same signature as the delegate declaration.” A little more reading up on delegates mentions that delegates are similar to interfaces in that they enable the separation of specification and implementation. A delegate declares a single method, while an interface declares a group of methods. So enough reading - lets look at some code and see a basic example of a delegate… Let’s assume we have a console application with a simple delegate declared called AdjustValue like below… class Program { private delegate int AdjustValue(int val); static void Main(string[] args) { } } In a sense, all we have said is that we will be creating one or more methods that follow the same pattern as AdjustValue – i.e. they will take one input value of type int and return an integer. We could then expand our code to have various methods that match the structure of our delegate AdjustValue (remember the structure is int xxx (int xxx)) class Program { private delegate int AdjustValue(int val); private static int Dbl(int val) { return val * 2; } private static int AlwaysOne(int val) { return 1; } static void Main(string[] args) { } }  Above I have expanded my project to have two methods, one called Dbl and the other AlwaysOne. Dbl always returns double the input val and AlwaysOne always returns 1. I could now declare a variable and assign it to be one of those functions, like the following… class Program { private delegate int AdjustValue(int val); private static int Dbl(int val) { return val * 2; } private static int AlwaysOne(int val) { return 1; } static void Main(string[] args) { AdjustValue myDelegate; myDelegate = Dbl; Console.WriteLine(myDelegate(1).ToString()); Console.ReadLine(); } } In this instance I have declared an instance of the AdjustValue delegate called myDelegate; I have then told myDelegate to point to the method Dbl, and then called myDelegate(1). What would the result be? Yes, in this instance it would be exactly the same as me calling the following code… static void Main(string[] args) { Console.WriteLine(Dbl(1).ToString()); Console.ReadLine(); }   So why all the extra work for delegates when we could just do what we did above and call the method directly? Well… that separation of specification to implementation comes to mind. So, this all seems pretty simple. Let’s take a slightly more complicated variation to the console application. Assume that my project is the same as the one previously except that my main method is adjusted as follows… static void Main(string[] args) { AdjustValue myDelegate; myDelegate = Dbl; myDelegate = AlwaysOne; Console.WriteLine(myDelegate(1).ToString()); Console.ReadLine(); } What would happen in this scenario? Quite simply “1” would be written to the console, the reason being that myDelegate was last pointing to the AlwaysOne method before it was called. Make sense? In a way, the myDelegate is a variable method that can be swapped and changed when needed. Let’s make the code a little more confusing by using a delegate in the declaration of another delegate as shown below… class Program { private delegate int AdjustValue(InputValue val); private delegate int InputValue(); private static int Dbl(InputValue val) { return val()*2; } private static int GetInputVal() { Console.WriteLine("Enter a whole number : "); return Convert.ToInt32(Console.ReadLine()); } static void Main(string[] args) { AdjustValue myDelegate; myDelegate = Dbl; Console.WriteLine(myDelegate(GetInputVal).ToString()); Console.ReadLine(); } }   Now it gets really interesting because it looks like we have passed a method into a function in the main method by declaring… Console.WriteLine(myDelegate(GetInputVal).ToString()); So, what it the output? Well, try take a guess on what will happen – then copy the code and see if you got it right. Well that brings me to the end of this short explanation of Delegates. Hopefully it made sense!

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• Lesi, from Graduate Trainee to Territory Manager

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It’s the final year, University is now coming to an end. A new chapter now awaits my arrival. This part of my life is called “Looking for a Job”. With no form of experience whatsoever, getting a job at a well renowned IT company is something that every IT student dreams about. CV: v, Application form: v, interviews: v. Acceptance Call, “Lesi I’m pleased to inform you that you have been accepted to be part of the Oracle Graduate Program for 2012”. Life would never again be the same. Being Part of the Graduate Program Going into the Graduate program, I felt like a baby seeing candy for the first time. The Program gave me the platform to not only break in to the workplace but also to help launch my career. Over the next 3 months, I went through various trainings / workshops / events / coaching / mentorship sessions. Like a construction worker building a solid foundation for a beautifully designed architecture, a clear path to build my career was set. With training out the way, it was now time to start working closely with my team. For the rest of the year, it was all about selling. Sales, Pipeline, Forecasting and numbers soon became the common words in my career. As the saying goes, “once a sales man, always a sales man”. There was no turning back now, a career in sales was the new hustle in my life. I worked closely with my mentor & coach (Ibrahim) who was heading up Zambia and Malawi. This was to be one of my best moments in the program as I started engaging with customers and getting some hands on experience in the field. By the end of the program all the experience, hard work, training and resources came in handy as I was now ready and fully groomed to be a sales rep. Life after the Graduate Program I’m proud to say that now I’m a Territory Manager, heading up Malawi, selling Technology, Middleware & Applications across all industries. I’m part of the Transition Cluster Team, a powerful team headed by the seasoned Senior Director. As a Territory Manager my role is to push for coverage, to penetrate the market by selling Oracle from end- to- end to all accounts in Malawi. I now spend my days living out of a suitcase, moving from hotel to hotel, chasing after business in all areas of Malawi. It’s the life of a Sales Man and I’m enjoying every minute of it. I’m truly fortunate and grateful to have been part of such a wonderful graduate program. I owe my Sales career to the graduate program, and I truly hope that the program will continue to develop and to groom new talent amongst the youth of this world. If you're interested in joining the Graduate Program in South Africa keep an eye on our CampusatOracle Facebook Page page to get the latest updates! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Access Control Service V2 and Facebook Integration

  - by Your DisplayName here!

  I haven’t been blogging about ACS2 in the past because it was not released and I was kinda busy with other stuff. Needless to say I spent quite some time with ACS2 already (both in customer situations as well as in the classroom and at conferences). ACS2 rocks! It’s IMHO the most interesting and useful (and most unique) part of the whole Azure offering! For my talk at VSLive yesterday, I played a little with the Facebook integration. See Steve’s post on the general setup. One claim that you get back from Facebook is an access token. This token can be used to directly talk to Facebook and query additional properties about the user. Which properties you have access to depends on which authorization your Facebook app requests. You can specify this in the identity provider registration page for Facebook in ACS2. In my example I added access to the home town property of the user. Once you have the access token from ACS you can use e.g. the Facebook SDK from Codeplex (also available via NuGet) to talk to the Facebook API. In my sample I used the WIF ClaimsAuthenticationManager to add the additional home town claim. This is not necessarily how you would do it in a “real” app. Depends ;) The code looks like this (sample code!): public class ClaimsTransformer : ClaimsAuthenticationManager {     public override IClaimsPrincipal Authenticate( string resourceName, IClaimsPrincipal incomingPrincipal)     {         if (!incomingPrincipal.Identity.IsAuthenticated)         {             return base.Authenticate(resourceName, incomingPrincipal);         }         string accessToken;         if (incomingPrincipal.TryGetClaimValue( "http://www.facebook.com/claims/AccessToken", out accessToken))         {             try             {                 var home = GetFacebookHometown(accessToken);                 if (!string.IsNullOrWhiteSpace(home))                 {                     incomingPrincipal.Identities[0].Claims.Add( new Claim("http://www.facebook.com/claims/HomeTown", home));                 }             }             catch { }         }         return incomingPrincipal;     }      private string GetFacebookHometown(string token)     {         var client = new FacebookClient(token);         dynamic parameters = new ExpandoObject();         parameters.fields = "hometown";         dynamic result = client.Get("me", parameters);         return result.hometown.name;     } }  

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• Windows Phone 8 Launch Event Summary

  - by Tim Murphy

  Today was the official coming out party for Windows Phone 8.  Below is a summary of the launch event.  There is a lot here to stay with me. They started with a commercial staring Joe Belfiore show how his Windows Phone 8 was personal too him which highlights something I think Microsoft has done well over the last couple of event: spotlight how Windows Phone is a different experience from other smartphones.  Joe actually called iPhone and Android “tired old metaphors" and explained that the idea around Windows Phone was to “reinvent the smartphone around you” as “the most personal smartphone operating system”.  The is the message that they need to drive home in their adds. The only real technical aspect we found out was that they have optimized the operating system around the dual core Qualcomm Snapdragon chip set.  It seems like all of the other hardware goodies had already been announced.  The remainder of the event was centered around new features of the OS and app announcements. So what are we getting?  The integrated features included lock screen live tile, Data Sense, Rooms and Kids corner.  There wasn’t a lot of information about it, but Joe also talked about apps not just having live tiles, but being live apps that could integrate with wallet and the hub. The lock screen will now be able to be personalized with live tile data or even a photo slide show.  This gives the lock screen an even better ability to give you the information you want to know before you even unlock the phone. The Kids Corner allows you as a parent to setup an area on your phone that you kids can go into an use it without disturbing your apps.  They can play games or use apps that you have designated and will only see those apps.  It even has a special lock screen gesture just for the kids corner. Rooms allow you to organize your phone around the groups of people in your life.  You get a shared calendar, a room wall as well as shared notes beyond just being able to send messages to a group.  You can also invite people not on the Windows Phone platform to access an online version of the room. Data Sense is a new feature that gives you better control and understanding of your data plan usage.  You can see which applications are using data and it can automatically adjust they way your phone behaves as you get close to your data limit. Add to these features the fact that the entire Windows ecosystem is integrated with SkyDrive and you have an available anywhere experience that is unequaled by any other platform.  Your document, photos and music are available on your Windows Phone, Window 8 device and Xbox.  SkyDrive also doesn’t limit how long you can keep files like the competing cloud platforms and give more free storage. It was interesting the way they made the launch event more personal.  First Joe brought out his own kids to demo the Kids Corner.  They followed this up by bringing out Jessica Alba to discuss her experience on the Windows Phone 8.  They need to keep putting a face on the product instead of just showing features as a cold list. Then we get to apps.  We knew that the new Skype was coming, but we found out that it was created in such a way that it can receive calls without running consistently in the background which would eat up battery.  This announcement was follow by the coming Facebook app that is optimized for Windows Phone 8.  As a matter of fact they indicated that just after launch the marketplace would have 46 out of the top 50 apps used by all smartphone platforms.  In a rational world this tide with over 120,000 apps currently in the marketplace there should be no more argument about the Windows Phone ecosystem. For those of us who develop for Windows Phone and weren’t on the early adoption program will finally get access to the SDK tomorrow after an announcement at Build (more waiting).  Perhaps we will get a few new features then. In the end I wouldn’t say there were any huge surprises, but I am really excited about getting my hands on the devices next month and starting to develop.  Stay tuned. del.icio.us Tags: Windows Phone,Windows Phone 8,Winodws Phone 8 Launch,Joe Belfiore,Jessica Alba

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• What are the industry metrics for average spend on dev hardware and software? [on hold]

  - by RationalGeek

  I'm trying to budget for my dev shop and compare our budget items to industry expectations. I'm hoping to find some information on what percentage of a dev's salary is generally spent on tooling, both hardware and software. Where can I find such information? If instead there is a source that looks at raw dollars that is useful, too. I can extrapolate what I need from that. NOTE: Your anecdotal evidence from your own job will not be very helpful. I'm looking for industry average statistics from a credible source. EDIT: I'm reluctant to even keep this question going based on the passionate negative responses of commenters, but I do think this is valuable information (assuming anyone will care to answer) so let me make one attempt to clarify why I'm looking for this information, and then leave it at that. I'm not sure why understanding and validating my motives is a necessary step to providing the information, but apparently that is the case, so I will do my best. Firstly, let me respond to the idea that us "management types" shouldn't use these types of metrics to evaluate budgets. I agree in part. Ideally, you should spend whatever is necessary on developers in order to keep them fully happy and productive. And this is true of all employees. However, companies operate in a world of limited resources, and every dollar spent in one area means a dollar not spent in another. So it is not enough to simply say "I need to spend $10,000 per developer next year" without having some way to justify that position. One way to help justify it is to compare yourself against the industry. If it is the case that on average a software shops spends 5% (making up that number) of their total development budget (salaries being the large portion of the other 95%, for arguments sake), and I'm only spending 3%, it helps in the justification process. So, it is not my intent to use this information to limit what I spend on developers, but rather to arm myself with the necessary justification to spend what I need to spend on developers to give them the best tools I can. I have been a developer for many years and I understand the need for proper tooling. Next, let's examine the idea that even considering the relationship between a spend on developer salaries and developer tooling is ludicrous and should be banned from budgetary thinking. As Jimmy Hoffa put it in their comment, it's like saying "I'm going to spend no more than 10% of median employee salary on light bulbs and coffee from now on.". Well, yes, it is like saying that, and from a budgeting perspective, this is a useful way to look at things. If you know that, on average, an employee consumes X dollars of coffee a year, then you can project a coffee budget based on that. And you can compare it to an industry metric to understand where you fall: do you spend more on coffee than other companies or less? Why might this be? If you are a coffee supply manager, that seems like a useful thought process. The same seems to hold true for developers. Now, on to the idea that I need to compare "apples to apples" and only look at other shops that are in the same place geographically, the same business, the same application architecture, and the same development frameworks. I guess if I could find such a statistic that said "a shop that is exactly identical to yours spends X on developer tooling" it would be wonderful. But there is plenty of value in an average statistic. Here's an analogy: let's say you are working on a household budget and need to decide how much to spend on groceries. Is it enough to know that the average consumer spends 15% on groceries and therefore decide that you will budget exactly 15%? No. You have to tweak your budget based on your individual needs and situation. But the generalized statistic does help in this evaluation. You can know if your budget is grossly off from what others are doing, and this can help you figure out why this is. So, I will concede the point that it would be better to find statistics that align to my shop, though I think any statistics I could find would be useful for what I'm doing. In that light, let's say that my shop is mostly focused on ASP.NET web applications. That doesn't map perfectly to reality because large enterprises have very heterogenous IT environments. But if I was going to pick one technology that is our focus that would be it. But, if you were to point me at some statistics that are related to a Linux shop doing embedded Java applications, I would still find it useful as a point of comparison. SUMMARY: Let me try to rephrase my question. I'm trying to find industry metrics on how much dev shops spend on developer tooling, both hardware and software. I don't so much care whether it is expressed as a percentage of total budget or as X dollars per dev or as Y percentage of salary. Any metric would be useful. If there are metrics that are specific to ASP.NET dev shops in the Northeast US, all the better, but I would be happy to find anything.

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• Access Control Service: Handling Errors

  - by Your DisplayName here!

  Another common problem with external authentication is how to deal with sign in errors. In active federation like WS-Trust there are well defined SOAP faults to communicate problem to a client. But with web applications, the error information is typically generated and displayed on the external sign in page. The relying party does not know about the error, nor can it help the user in any way. The Access Control Service allows to post sign in errors to a specified page. You setup this page in the relying party registration. That means that whenever an error occurs in ACS, the error information gets packaged up as a JSON string and posted to the page specified. This way you get structued error information back into you application so you can display a friendlier error message or log the error. I added error page support to my ACS2 sample, which can be downloaded here. How to turn the JSON error into CLR types The JSON schema is reasonably simple, the following class turns the JSON into an object: [DataContract] public class AcsErrorResponse {     [DataMember(Name = "context", Order = 1)]     public string Context { get; set; }     [DataMember(Name = "httpReturnCode", Order = 2)]     public string HttpReturnCode { get; set; }     [DataMember(Name = "identityProvider", Order = 3)]        public string IdentityProvider { get; set; }     [DataMember(Name = "timeStamp", Order = 4)]     public string TimeStamp { get; set; }     [DataMember(Name = "traceId", Order = 5)]     public string TraceId { get; set; }     [DataMember(Name = "errors", Order = 6)]     public List<AcsError> Errors { get; set; }     public static AcsErrorResponse Read(string json)     {         var serializer = new DataContractJsonSerializer( typeof(AcsErrorResponse));         var response = serializer.ReadObject( new MemoryStream(Encoding.Default.GetBytes(json))) as AcsErrorResponse;         if (response != null)         {             return response;         }         else         {             throw new ArgumentException("json");         }     } } [DataContract] public class AcsError {     [DataMember(Name = "errorCode", Order = 1)]     public string Code { get; set; }             [DataMember(Name = "errorMessage", Order = 2)]     public string Message { get; set; } } Retrieving the error information You then need to provide a page that takes the POST and deserializes the information. My sample simply fills a view that shows all information. But that’s for diagnostic/sample purposes only. You shouldn’t show the real errors to your end users. public class SignInErrorController : Controller {     [HttpPost]     public ActionResult Index()     {         var errorDetails = Request.Form["ErrorDetails"];         var response = AcsErrorResponse.Read(errorDetails);         return View("SignInError", response);     } } Also keep in mind that the error page is an anonymous page and that you are taking external input. So all the usual input validation applies.

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• Windows 8/Surface Lunch Event Summary

  - by Tim Murphy

  Today was a big day for Microsoft with two separate launch event.  The first for Windows 8 and all of it’s hardware partners.  The second was specifically to introduce the Microsoft Windows 8 Surface tablet.  Below are some of the take-aways I got from the webcasts. Windows 8 Launch The three general area that Microsoft focused on were the release of the OS itself, the public unveiling of the Windows Store and the new devices available from its hardware partners. The release of the OS focused on the fact that it will be available at mid-night tonight for both new PCs and for upgrades.  I can’t say that this interested me that much since it was already known to most people.  I think what they did show well was how easy the OS really is to use. The Windows Store is also not a new feature to those of us who have been running the pre-release versions of Windows 8 or have owned Windows Phone 7 for the past 2 years.  What was interesting is that the Windows Store launches with more apps available than any other platforms store at their respective launch.  I think this says a lot about how Microsoft focuses on the ability of developers to create software and make it available.  The of course were sure to emphasize that the Windows Store has better monetary terms for developers than its competitors. The also showed off the fact that XBox Music streaming is available for to all Windows 8 user for free.  Couple this with the Bing suite of apps that give you news, weather, sports and finance right out of the box and I think most people will find the environment a joy to use. I think the hardware demo, while quick and furious, really show where Windows shine: CHOICE!  They made a statement that over 1000 devices have been certified for Windows 8.  They showed tablets, laptops, desktops, all-in-ones and convertibles.  Since these devices have industry standard connectors they give a much wider variety of accessories and devices that you can use with them. Steve Balmer then came on stage and tried to see how many times he could use the “magical”.  He focused on how the Windows 8 OS is designed to integrate with SkyDrive, Skype and Outlook.com.  He also enforced that they think Windows 8 is the best choice for the Enterprise when it comes to protecting data and integrating across devices including Windows Phone 8. With that we were left to wait for the second event of the day. Surface Launch The second event of the day started with kids with magnets.  Ok, they were adults, but who doesn’t like playing with magnets.  Steven Sinofsky detached and reattached the Surface keyboard repeatedly, clearly enjoying himself.  It turns out that there are 4 magnets in the cover, 2 for alignment and 2 as connectors. They then went to giving us the details on the display.  The 10.6” display is optically bonded to the case and is optimized to reduce glare.  I think this came through very well in the demonstrations. The properties of the case were also a great selling point.  The VaporMg allowed them to drop the device on stage, on purpose, and continue working.  Of course they had to bring out the skate boards made from Surface devices. “It just has to feel right” was the reason they gave for many of their design decisions from the weight and size of the device to the way the kickstand and camera work together.  While this gave you the feeling that the whole process was trial and error you could tell that a lot of science went into the specs.  This included making sure that the magnets were strong enough to hold the cover on and still have a 3 year old remove the cover without effort. I am glad that they also decided the a USB port would be part of the spec since it give so many options.  They made the point that this allows Surface to leverage over 420 million existing devices.  That works for me. The last feature that I really thought was important was the microSD port.  Begin stuck with the onboard memory has been an aggravation of mine with many of the devices in the market today. I think they did job of really getting the audience to understand why you want this platform and this particular device.  Using personal examples like creating a video of a birthday party and being in it or the fact that the device was being used to live blog the event and control the lights and presentation.  They showed very well that it was not only fun but very capable of getting real work done.  Handing out tablets to the crowd didn’t hurt either.  In the end I really wanted a Surface even though I really have no need for one on a daily basis.  Great job Microsoft! del.icio.us Tags: Windows 8,Win8,Windows 8 Luanch

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• Getting Started with ADF Mobile Sample Apps

  - by Denis T

  Getting Started with ADF Mobile Sample Apps   Installation Steps Install JDeveloper 11.1.2.3.0 from Oracle Technology Network After installing JDeveloper, go to Help menu and select "Check For Updates" and find the ADF Mobile extension and install this. It will require you restart JDeveloper For iOS development, be on a Mac and have Xcode installed. (Currently only Xcode 4.4 is officially supported. Xcode 4.5 support is coming soon) For Android development, have the Android SDK installed. In the JDeveloper Tools menu, select "Preferences". In the Preferences dialog, select ADF Mobile. You can expand it to select configure your Platform preferences for things like the location of Xcode and the Android SDK. In your /jdeveloper/jdev/extensions/oracle.adf.mobile/Samples folder you will find a PublicSamples.zip. Unzip this into the Samples folder so you have all the projects ready to go. Open each of the sample application's .JWS file to open the corresponding workspace. Then from the "Application" menu, select "Deploy" and then select the deployment profile for the platform you wish to deploy to. Try deploying to the simulator/emulator on each platform first because it won't require signing. Note: If you wish to deploy to the Android emulator, it must be running before you start the deployment.   Sample Application Details   Recommended Order of Use Application Name Description 1 HelloWorld The "hello world" application for ADF Mobile, which demonstrates the basic structure of the framework. This basic application has a single application feature that is implemented with a local HTML file. Use this application to ascertain that the development environment is set up correctly to compile and deploy an application. See also Section 4.2.2, "What Happens When You Create an ADF Mobile Application." 2 CompGallery This application is meant to be a runtime application and not necessarily to review the code, though that is available. It serves as an introduction to the ADF Mobile AMX UI components by demonstrating all of these components. Using this application, you can change the attributes of these components at runtime and see the effects of those changes in real time without recompiling and redeploying the application after each change. See generally Chapter 8, "Creating ADF Mobile AMX User Interface." 3 LayoutDemo This application demonstrates the user interface layout and shows how to create the various list and button styles that are commonly used in mobile applications. It also demonstrates how to create the action sheet style of a popup component and how to use various chart and gauge components. See Section 8.3, "Creating and Using UI Components" and Section 8.5, "Providing Data Visualization." Note: This application must be opened from the Samples directory or the Default springboard option must be cleared in the Applications page of the adfmf-application.xml overview editor, then selected again. 4 JavaDemo This application demonstrates how to bind the user interface to Java beans. It also demonstrates how to invoke EL bindings from the Java layer using the supplied utility classes. See also Section 8.10, "Using Event Listeners" and Section 9.2, "Understanding EL Support." 5 Navigation This application demonstrates the various navigation techniques in ADF Mobile, including bounded task flows and routers. It also demonstrates the various page transitions. See also Section 7.2, "Creating Task Flows." Note: This application must be opened from the Samples directory or the Default springboard option must be cleared in the Applications page of the adfmf-application.xml overview editor, then selected again. 6 LifecycleEvents This application implements lifecycle event handlers on the ADF Mobile application itself and its embedded application features. This application shows you where to insert code to enable the applications to perform their own logic at certain points in the lifecycle. See also Section 5.6, "About Lifecycle Event Listeners." Note: iOS, the LifecycleEvents sample application logs data to the Console application, located at Applications-Utilities-Console application. 7 DeviceDemo This application shows you how to use the DeviceFeatures data control to expose such device features as geolocation, e-mail, SMS, and contacts, as well as how to query the device for its properties. See also Section 9.5, "Using the DeviceFeatures Data Control." Note: You must also run this application on an actual device because SMS and some of the device properties do not function on an iOS simulator or Android emulator. 8 GestureDemo This application demonstrates how gestures can be implemented and used in ADF Mobile applications. See also Section 8.4, "Enabling Gestures." 9 StockTracker This application demonstrates how data change events use Java to enable data changes to be reflected in the user interface. It also has a variety of layout use cases, gestures and basic mobile patterns. See also Section 9.7, "Data Change Events."

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• What's New in Oracle VM VirtualBox 4.2?

  - by Fat Bloke

  A year is a long time in the IT industry. Since the last VirtualBox feature release, which was a little over a year ago, we've seen: new releases of cool new operating systems, such as Windows 8, ChromeOS, and Mountain Lion; we've seen a myriad of new Linux releases from big Enterprise class distributions like Oracle 6.3, to accessible desktop distros like Ubuntu 12.04 and Fedora 17; and we've also seen the spec of a typical PC or laptop double in power. All of these events have influenced our new VirtualBox version which we're releasing today. Here's how... Powerful hosts  One of the trends we've seen is that as the average host platform becomes more powerful, our users are consistently running more and more vm's. Some of our users have large libraries of vm's of various vintages, whilst others have groups of vm's that are run together as an assembly of the various tiers in a multi-tiered software solution, for example, a database tier, middleware tier, and front-ends.  So we're pleased to unveil a more powerful VirtualBox Manager to address the needs of these users: VM Groups Groups allow you to organize your VM library in a sensible way, e.g.  by platform type, by project, by version, by whatever. To create groups you can drag one VM onto another or select one or more VM's and choose Machine...Group from the menu bar. You can expand and collapse groups to save screen real estate, and you can Enter and Leave a group (think iPad navigation here) by using the right and left arrow keys when groups are selected. But groups are more than passive folders, because you can now also perform operations on groups, rather than all the individual VMs. So if you have a multi-tiered solution you can start the whole stack up with just one click. Autostart Many VirtualBox users run dedicated services in their VMs, for example, running a Wiki. With these types of VM workloads, you really want the VM start up when the host machine boots up. So with 4.2 we've introduced a cross-platform Auto-start mechanism to allow you to treat VMs as host services. Headless VM Launching With VM's such as web servers, wikis, and other types of server-class workloads, the Console of the VM is pretty much redundant. For some time now VirtualBox has offered a separate launch mechanism for these VM's, namely the command-line interface commands VBoxHeadless or VBoxManage startvm ... --type headless commands. But with 4.2 we also allow you launch headless VMs from the Manager. Simply hold down Shift when launching the VM from the Manager.  It's that easy. But how do you stop a headless VM? Well, with 4.2 we allow you to Close the VM from the Manager. (BTW best to use the ACPI Shutdown method which allows the guest VM to close down gracefully.) Easy VM Creation For our expert users, the  New VM Wizard was a little tiresome, so now there's a faster 2-click VM creation mode. Just Hide the description when creating a new VM. Powerful VMs  As the hosts have become more powerful, so are the guests that are running inside them. Here are some of the 4.2 features to accommodate them: Virtual Network Interface Cards  With 4.2, it's now possible to create VMs with up to 36 NICs, when using the ICH9 chipset emulation. But with great power comes great responsibility (didn't Obi-Wan say something similar?), and so we have also introduced bandwidth limiting to prevent a rogue VM stealing the whole pipe. VLAN tagging Some of our users leverage VLANs extensively so we've enhanced the E1000 NICs to support this.  Processor Performance If you are running a CPU which supports Nested Paging (aka EPT in the Intel world) such as most of the Core i5 and i7 CPUs, or are running an AMD Bulldozer or later, you should see some performance improvements from our work with these processors. And while we're talking Processors, we've added support for some of the more modern VIA CPUs too. Powerful Automation Because VirtualBox runs atop a fully blown operating system, it makes sense to leverage the capabilities of the host to run scripts that can drive the guest VMs. Guest Automation was introduced in a prior release but with 4.2 we've revamped the APIs to allow a richer and more powerful set of operations to be executed by the guest. Check out the IGuest APIs in the VirtualBox Programming Guide and Reference (SDK). Powerful Platforms  All the hardcore engineering that has gone into 4.2 has been done for a purpose and that is to deliver a fast and powerful engine that can run almost any x86 OS because of the integrity of the virtualization. So we're pleased to add support for these platforms: Mac OS X "Mountain Lion"  Windows 8 Windows Server 2012 Ubuntu 12.04 (“Precise Pangolin”) Fedora 17 Oracle Linux 6.3  Here's the proof: We don't have time to go into the myriad of smaller improvements such as support for burning audio CDs from a guest, bi-directional clipboard control,  drag-and-drop of files into Linux guests, etc. so we'll leave that as an exercise for the user as soon as you've downloaded from the Oracle or community site and taken a peek at the User Guide. So all in all, a pretty solid release, one that we hope you'll enjoy discovering. - FB 

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