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• Oracle Customer Experience Summit @ OpenWorld

  - by Tony Berk

  Last week in New York, Mark Hurd and Anthony Lye hosted the Experience Revolution announcing Oracle Customer Experience. Now we are announcing the chance for you to learn more about customer experience. The Oracle Customer Experience Summit @ OpenWorld (October 3-5, separate registration required) is a new conference alongside OpenWorld in San Francisco bringing together leading brands and experts to share their insights, success stories and lessons learned to help you and your organization succeed in the Experience Revolution. You will learn about Oracle’s vision, strategy and complete solutions for customer experience and have access to interactive workshops and extensive networking opportunities. In addition to the knowledge packed CRM sessions at OpenWorld (September 30 - October 4), the Customer Experience Summit provides additional opportunities to learn best practices, strategy and tips and tricks to differentiate your brand. Content tracks will focus on Chief Customer Officers, Marketing and Sales, Service and Support, and Commerce and Loyalty.  It is now a full week of tactical and strategic learning and discussions with Oracle and industry experts. Register for OpenWorld and the Customer Experience Summit now! Register for both together to get the package price. Early bird specials for both conferences expire on July 13th!

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• TU Berlin wurde mit Oracle Spatial Excellence Award ausgezeichnet

  - by britta wolf

  An der TU Berlin befasst sich das Institut für Geodesie und Geoinformationstechnik von Prof. Thomas Kolbe seit Jahren mit der Verwaltung und Analyse von raumbezogenen Daten in Oracle Spatial. Im Rahmen der diesjährigen Oracle Spatial User Conference in Washington wurden er und sein Team für die herausragenden Ergebnisse der Forschungsarbeiten im Bereich der 3-dimensionalen Stadt- und Geländemodelle ausgezeichnet. Insbesondere die Entwicklung der 3D City Database (3DCityDB), die die Erstellung von virtuellen 3D Stadtmodellen auf Basis von Oracle ermöglicht, sowie das Engagement in der Verbreitung und Weiterentwicklung des CityGML Standards, wurden gewürdigt. Die 3DCityDB mit ihrem Datenbankschema und den zugehörigen Tools steht als Open Source zur Verfügung und wird bereits international in zahlreichen Projekten eingesetzt. Interessiert? Zum Thema Oracle Spatial findet unter dem Titel "Wie kommen die Daten auf die Karte? Anwendungsbeispiele zur Integration von Geodaten" am 11. September um 11:00h ein einführender Webcast statt. Nähere Details dazu gibt es hier.  (Danke an unseren Kollegen Hans Viehmann (aus dem hohen Norden) für diesen Beitrag!)

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• Instructor Insight: Using the Container Database in Oracle Database 12 c

  - by Breanne Cooley

  The first time I examined the Oracle Database 12c architecture, I wasn’t quite sure what I thought about the Container Database (CDB). In the current release of the Oracle RDBMS, the administrator now has a choice of whether or not to employ a CDB. Bundling Databases Inside One Container In today’s IT industry, consolidation is a common challenge. With potentially hundreds of databases to manage and maintain, an administrator will require a great deal of time and resources to upgrade and patch software. Why not consider deploying a container database to streamline this activity? By “bundling” several databases together inside one container, in the form of a pluggable database, we can save on overhead process resources and CPU time. Furthermore, we can reduce the human effort required for periodically patching and maintaining the software. Minimizing Storage Most IT professionals understand the concept of storage, as in solid state or non-rotating. Let’s take one-to-many databases and “plug” them into ONE designated container database. We can minimize many redundant pieces that would otherwise require separate storage and architecture, as was the case in previous releases of the Oracle RDBMS. The data dictionary can be housed and shared in one CDB, with individual metadata content for each pluggable database. We also won’t need as many background processes either, thus reducing the overhead cost of the CPU resource. Improve Security Levels within Each Pluggable Database  We can now segregate the CDB-administrator role from that of the pluggable-database administrator as well, achieving improved security levels within each pluggable database and within the CDB. And if the administrator chooses to use the non-CDB architecture, everything is backwards compatible, too.  The bottom line: it's a good idea to at least consider using a CDB. -Christopher Andrews, Senior Principal Instructor, Oracle University

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• Friday Spotlight: Network Troubleshooting with Oracle Linux

  - by Chris Kawalek

  Happy Friday, everyone! Our Spotlight this week is on a fantastic new article by Oracle's Robert Chase and posted on Oracle Technology Network. The article steps through, with command line examples, several strategies for tracking down network connectivity issues. From the article: "When applications that use network connectivity for communication are not working, the cause is often a mystery. Despite advances in modern operating systems, many users believe there is no way to directly "see" what's going over the wire, and that often leads to confusion and difficulties when something goes wrong. The reality is that you can actually see what's going over the wire, and there are a number of tools built into Oracle Linux for troubleshooting network issues. This article will help solve some of the mystery and make network connectivity a bit more user friendly." I highly recommend checking this article out, it's a good one! Network Troubleshooting with Oracle Linux  We'll see you next week! -Chris 

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• Oracle OpenWorld 2012 - Register Now - The Early Bird Gets the Reward

  - by Thanos

  Planning ahead is always a smart move, and it’s never been smarter than now. Register by July 13 for Oracle OpenWorld and save US$500 off the onsite fee. By acting now, you’ll guarantee yourself access to: 2,000-plus sessions Hundreds of demos Dozens of hands-on labs Daily keynote addresses Two vast Exhibition Halls What's more, you'll receive all this for hundreds of dollars less than if you register later. Get an inside line on the latest technology, learn how to optimize your existing systems, and ask questions directly to the strategists and developers responsible for the products you rely on every day to succeed at your company. If you’ve been to Oracle OpenWorld and are planning to attend again, it won’t pay to wait. And if this is your first time, here’s the opening you’ve been waiting for. Register today and save US$500 off the onsite fee. Discounts available to attendees completing registration by July 13, 2012, 11:00 p.m. (Pacific time). Discounts may not be combined with any other promotion, discount, reduced rate, or offer. Only one discount per attendee allowed. The Oracle OpenWorld and JavaOne Emerging Markets pass can be purchased at a discounted rate when attendees register and select countries within the EE, CIS & MEA regions from African Operations (except South Africa), Albania, Armenia, Azerbaijan, Bahrain, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Cyprus, Estonia, Egypt, FYR Macedonia, Georgia, Hungary, Iraq, Jordan, Kazakhstan, Kosoevo (formerly Republic of Yugoslavia), Kuwait, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Moldova, Montenegro, Oman, Palestine, Poland, Qatar, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uzbekistan, and Yemen. Attendees from these countries will need to enter a  priority code as their discount code during the registration process, where they are prompted for a "Priority Code". Please contact your local A&C Manager or email us at partner.imc-AT-beehiveonline.oracle-DOT-com

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• Unified Auditing - Das neue Auditing in Oracle Database 12c

  - by Heinz-Wilhelm Fabry (DBA Community)

  In Datenbanken werden fast immer vor allem wichtige Informationen abgelegt. Der Zugriff darauf unterliegt in der Regel gesetzlichen oder betrieblichen Auflagen. Weil der Nachweis, dass diese Auflagen eingehalten werden, ausschliesslich über das Auditing möglich ist, ist eine Datenbank ohne Auditing eigentlich nicht vorstellbar. Ein Artikel der DBA Community hat sich bereits vor einiger Zeit mit den Möglichkeiten und Varianten des Auditierens in der Datenbankversion Oracle Database 11g beschäftigt. Der Artikel beschreibt das Auditing vom Default Auditing, mit dem zum Beispiel das Starten und Stoppen der Datenbank dokumentiert wird, bis hin zum Fine Grained Auditing (FGA), das sehr zielgerichtet DML Operationen erfasst. Er geht auch auf die unterschiedlichen Speichermöglichkeiten für die Audit Daten ein, auf die sogenannten audit trails: Neben der Variante, den audit trail in unterschiedlichen Tabellen der Datenbank (SYS.AUD$, SYS.FGA_LOG$, DVSYS.AUDIT_TRAIL$) abzulegen, wird dabei auf Betriebssystemdateien in einem Oracle proprietären oder im XML Format zurückgegriffen sowie auf die SYSLOGs oder EVENT LOGs der Betriebssysteme. Schaut man sich das alles an, kann man sicherlich feststellen, dass das Auditing über viele Jahre ständig an neue Anforderungen angepasst und erweitert wurde. Aber es ist damit auch nach und nach unübersichtlicher geworden. Das ist vor allem deshalb problematisch, weil das Ziel des Auditing nicht das unbegerenzte Sammeln von Informationen ist, sondern die Auswertung dieser Informationen. Darum wurden in der aktuellsten Datenbankversion, Oracle Database 12c, die unterschiedlichen audit trails zu einem einzigen audit trail zusammengeführt. Das Ergebnis wird als unified auditing bezeichnet. Die dazu nötige vollständige Überarbeitung der Architektur des Auditing Verfahrens bietet gleichzeitig die Gelegenheit, weitere Verbesserungen zu implementieren. Das betrifft sowohl die Performance als auch die Öffnung des gesamten Auditierens zur Nutzung durch diverse weitere Oracle Werkzeuge wie SQL*Loader und RMAN. Der folgende Artikel beschreibt, wie man das neue unified auditing einrichtet, wie man damit arbeitet und welche Vorteile es gegenüber dem 'alten' Auditing bietet Hier geht's zum Artikel.

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• Cloud Without Compromise – Oracle Fusion HCM

  - by Jay Richey, HCM Product Marketing

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} We’ve all heard about the cloud, and many HR organizations have already launched cloud initiatives. But too many cloud HCM vendors can’t deliver on their promise to lower costs, reduce risk and improve efficiency. When only 5% of CEOs are satisfied with HR*, something needs to change. Only Oracle delivers the promise of the cloud in deployment models tailored to your needs – giving you cloud without compromise. Oracle Fusion HCM provides a unified system with all the analytics and reporting tools you need. Join us for an engaging and insightful webcast this Wednesday, November 16th, at 9am Pacific to learn more about how Oracle Fusion HCM can fulfill your promise. http://www.oracle.com/us/dm/sev100018463-wwmk11040178mpp002-521274.html

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• Oracle Brings Analytics to Project Management

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Alison Weiss  Nonprofit and for-profit organizations have many differences, but there is one way they are alike—managers struggle with huge amounts of data generated every day. Project data by itself has limited use—but any organization that can gain insight to make accurate predictions or to use resources more effectively can gain an operational advantage. Oracle’s Primavera P6 Analytics 2.0 business intelligence solution enables organizations using Oracle’s Primavera P6 Professional Project Management to do just that: identify critical issues and uncover trends in stores of project data. Primavera P6 Analytics provides management with the ability to look at not only how a single effort is progressing, but also how the entire organization is doing from a project perspective. The latest release includes new features that make it even easier to gather and analyze critical information. For example, the addition of geocoding gives Primavera P6 Analytics users the ability to track resources geographically on longitude and latitude and use a map to get an overall view of how projects, programs, and activities are deployed. “A nonprofit with relief projects in Vietnam, for example, can drill down to the project and get a world view and a regional view,” says Yasser Mahmud, vice president of product strategy and industry marketing in Oracle’s Primavera Global Business Unit. “Then they can drill down further to show statistics; key performance indicators; and how that program, portfolio, or project work is actually getting done.” The addition of new mobile capabilities to Primavera P6 Analytics puts deep-dive analysis into project managers’ hands with compatibility with major tablet operating systems. Now, nonprofits or for-profits working in remote locations can provide real-time visibility into projects to alert management if issues are occurring that need to be addressed immediately. “Primavera P6 Analytics generates information that can help organizations improve their utilization and trim down overall operating costs,” says Mahmud. “But more importantly, it gives organizations improved visibility.”

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• OLL Live webcast - Using SQL for Pattern Matching in Oracle Database

  - by KLaker

  If you are interested in learning about our exciting new 12c SQL pattern matching feature then mark your diaries. On Wednesday, October 30th at 8:00 am (US/Pacific time zone) Supriya Ananth, who is one of our top curriculum developers at Oracle, will be hosting an OLL webcast on our new SQL pattern matching feature. The ability to recognize patterns in a sequence of rows has been a capability that was widely desired, but not possible with SQL until now. Row pattern matching in native SQL improves application and development productivity and query efficiency for row-sequence analysis. With Oracle Database 12c you can use the new MATCH_RECOGNIZE clause to perform pattern matching in SQL to do the following: Logically partition and order the data using the PARTITION BY and ORDER BY clauses Use regular expressions syntax to define patterns of rows to seek using the PATTERN clause. These patterns a powerful and expressive feature, applied to the pattern variables you define. Specify the logical conditions required to map a row to a row pattern variable in the DEFINE clause. Define measures, which are expressions usable in the MEASURES clause of the SQL query. For more information and to register for this exciting webcast please visit the OLL Live website, see here: https://apex.oracle.com/pls/apex/f?p=44785:145:116820049307135::::P145_EVENT_ID,P145_PREV_PAGE:461,143.  Please note - if the above link does not work then go to OLL (https://apex.oracle.com/pls/apex/f?p=44785:1:) and click the OLL Live icon (upper right, beneath the Login link or logout link if you are already logged in). The pattern matching webcast is listed on the calendar of events on 30 October.

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• TCO Comparison: Oracle Exadata vs IBM P-Series

  - by Javier Puerta

  Cost Comparison for Business Decision-makersOracle Exadata Database Machine vs. IBM Power SystemsHow to Weigh a Purchase DecisionOctober 2012 Download full report here In this research-based  white paper conducted at the request of Oracle, The FactPoint Group compares the cost of ownership of the Oracle Exadata engineered system to a traditional build-your-own (BYO) solution, in this case an IBM Power 770 (P770) with SAN storage.  The IBM P770 was chosen given it is IBM’s current most popular model, based on FactPoint primary and secondary research and IBM claims, and because at least one of the interviewed customers had specifically migrated from a P770 to Exadata, affording us a more specific data point for comparison. This research found that Oracle Exadata: Can be deployed more quickly and easily requiring 59% fewer man-hours than a traditional IBM Power Systems solution. Delivers dramatically higher performance typically up to 12X improvement, as described by customers, over their prior solution.  Requires 40% fewer systems administrator hours to maintain and operate annually, including quicker support calls because of less finger-pointing and faster service with a single vendor.  Will become even easier to operate over time as users become more proficient and organize around the benefits of integrated infrastructure. Supplies a highly available, highly scalable and robust solution that results in reserve capacity that make Exadata easier for IT to operate because IT administrators can manage proactively, not reactively.  Overall, Exadata operations and maintenance keep IT administrators from “living on the edge.”  And it’s pre-engineered for long-term growth. Finally, compared to IBM Power Systems hardware, Exadata is a bargain from a total cost of ownership perspective:  Over three years, the IBM hardware running Oracle Database cost 31% more in TCO than Exadata.

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• New Book - Oracle ADF Enterprise Application Development Made Simple

  - by Shay Shmeltzer

  It's nice to see another ADF book out there, this one from Sten Vesteli titled "Oracle ADF Enterprise Application Development Made Simple" comes from Packet Publishing Unlike other ADF books out there, this one doesn't aim to teach you Oracle ADF, but rather focuses on the right way to structure and manage a project that leverages ADF. This is a welcomed addition to the bookshelf for people who are looking into ADF based development. One thing I find is that some organization just start developing an ADF application without first doing much planning, something that is understandable given that it is very easy to start building a prototype with ADF and then just grow it into a full blown application. However, as the book points out, doing a bit of planning before you delve into the actual project development can save you a lot of time in the future. For example it is much better to have the right breakdown and structure of your project to allow you to do efficient team development right out of the gate, then to find out 1 year down the road that you are dealing with one monolithic size project which is hard to manage. The book touches on such topics as project organization (workspaces, projects, packages), planning your infrastructure (templates, framework classes), coding standards, team structure, etc. It also covers various aspects of application lifecycle management such as versioning, build, testing, deployment and managing requirements and tasks and how all of those are done when using JDeveloper and Oracle ADF. It's nice to see that the book covers working with Oracle Team Productivity Center - a solution that might not be getting the exposure it deserves. The book also has some chapters about security, internalization and customization of applications both with MDS and with ADF Faces skins (and it even covers the brand new skin editor). Overall I think this is definitely a book you should read if you are about to start your way on a new enterprise scale ADF application. Taking into account the topics that the book discusses before you start your work will save you time and effort down the road. By the way, don't forget that as an OTN member you can get discount on this and other books.

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• An Oracle's Interns Story by Samarth Varshney

  - by user769227

  I have written a short write-up about my experience at Oracle and am attaching some pics along:  I joined Oracle on 5th January 2011 as part of my internship program in BITS Pilani Goa Campus. In the short period of six months, I had the most beautiful and interesting time of my life. It was fun to work in Oracle, thanks to the whole team. I had an excellent manager, simple and sophisticated, who gave me the utmost enthusiasm to work. I gained a lot of knowledge during my internship, thanks to my colleagues. They were very helpful and motivated us (interns) in every possible way. In the initial stages of work, in which you know almost nothing, they helped me gain knowledge at a rapid speed. Thanks to the vast database of study material at the Oracle site, that I could start on with my project in a very short time.  For me, the time flew like anything and made the 6 months look like a few days. It was probably due to the team, that the work was so much fun. We had our deadlines but had full freedom as to how to work and when to work. I don't remember a single instance, in which I was working and not listening to songs. I mean it will always be a time to remember. I hope to join this company and make this time last forever.  Samarth 

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• Oracle OpenWorld Session: “Business Driven Development with BPM: Lessons from the Real World”

  - by Ajay Khanna

  One of key values that BPM promises is “Business Empowerment”. People closest to the processes, who participate in the process every day, are the ones who know most about the process. These are the people who run day-to-day operations, people who triage customer issues, people who envision improvements and innovations. It is, therefore, imperative that when a company decides to use BPM technology to automate their business processes, business people take the driver’s seat. BPM is not an IT only project. Oracle BPM suite has been designed keeping this core tenet of BPM, Business Empowerment, in mind. The result is business user centered design of Process Composer. Process Composer is designed to let business users document their processes, analyze them using simulation, create web forms, specify business rules and even run them in testing mode using process player, to see if the designed process meets their needs. This does not mean that IT has no role in this process. In fact, Oracle BPM Suite has made it very easy for Business and IT to collaborate. The same process can be shared among business, and IT stakeholders and each can collaborate to create model-driven, process based executable applications. A process may need to integrate with multiple systems via various mechanisms, and IT leads system and data integration effort. IT helps fine tune the performance of process applications and ensures that the deployment of process application meets scalability and failover standards. In this session, we saw Harish Gaur and Satya Narayanan from Oracle demonstrate roles Business and IT play in BPM projects and how Oracle BPM Suite enables business and IT collaboration to design and automate process based applications. They also discussed real life customer stories. Some key takeaways from this session: There are no IT projects, only business initiatives, requiring IT support Identify high impact processes – critical, better BPM ROI Identify key metrics to measure process performance Align business with IT layer

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• PeopleSoft and PeopleTools at Oracle OpenWorld 2012

  - by PeopleTools Strategy

  From Jeff Robbins PeopleTools 8.52 Gregory Sawyer October 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Oracle Open World is once again just around the corner.  This is a huge event for Oracle with thousands of individual sessions that cover all sorts of topics.  Here’s a link to a note from Paco Aubrejuan about PeopleSoft’s plans for this year’s conference: [link: http://www.oracle.com/us/industries/utilities/pfst-oow12-letter-1841052.pdf] Each year, PeopleTools sessions prove to be among the highest rated and best attended sessions of the conference. Once again we’ve put together a broad program of sessions and a great Hands on Lab, so be sure to use the Open World Schedule Builder to pre-register for the sessions you think will be of greatest value to you: [link: https://www.oracle.com/webapps/token/scheduler] Highlights of our program include: · Customer success with PeopleTools 8.52 · Great new features of the upcoming PeopleTools 8.53 · PeopleSoft’s new mobile solutions · Innovative technologies for your PeopleSoft system: Integration, User Experience, Lifecycle Management and more We’re excited about all that we have planned and look forward to seeing you there.  Stop by the DEMOGrounds to ask questions, see new features or just say hello. See you all there Jeff

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• Wer kennt Oracle Label Security?

  - by Heinz-Wilhelm Fabry (DBA Community)

  Oracle Label Security (OLS) ist eine Option der Enterprise Edition der Datenbank seit der Datenbankversion 9.0.1. Es handelt sich bei OLS um eine fertige Anwendung, die vollständig auf Oracle Virtual Private Database (VPD) aufgebaut ist. Obwohl es sich also bei OLS um ein 'gestandenes' Oracle Produkt handelt, ist es vielen Kunden unbekannt. Oder vielleicht sollte man präziser sagen: Kaum ein Kunde redet über OLS. Das liegt sicherlich in erster Linie daran, dass Kunden, die sensibel für Security Fragen sind, sowieso nicht gerne Auskunft geben über die Massnahmen, die sie selbst ergriffen haben, sich zu schützen. Wenn man dann noch bedenkt, dass die Kunden, die OLS einsetzen, häufig aus Bereichen stammen, die für ihre Diskretion bekannt sind - Dienste, Polizei, Militär, Banken - hat man einen weiteren Grund dafür gefunden, warum so wenige über OLS reden. Das ist allerdings bedauerlich, denn besonders in dieser Zeit steigenden Security Bewusstseins, verdient OLS auf jeden Fall mehr Aufmerksamkeit. Dieser Tipp möchte deshalb dazu beitragen, OLS bekannter zu machen. Dazu werden zunächst einige einführende Informationen zu OLS gegeben. Danach wird anhand eines kleinen Beispiels gezeigt, wie man mit OLS arbeitet. Ergänzend sei hier noch erwähnt, dass der Einsatz von OLS keinerlei Veränderungen an vorhandenen Anwendungen erfordert. In der Oracle Terminologie heisst das: OLS ist transparent für Anwender und Anwendungen. Zum vollständigen Artikel geht es hier.

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• Oracle OpenWorld 2012 is Around the Corner - Discover AutoVue Activities

  - by Pam Petropoulos

  Planning to attend Oracle OpenWorld 2012?  If so, be sure to check out the various AutoVue Enterprise Visualization activities that you can take advantage of while in San Francisco. AutoVue Sessions: CON8381 - Streamline PLM Design-to-Manufacturing Processes with AutoVue Visualization   Click here for full session description. Date: Monday, October 1, 2012 Time: 10:45 a.m. – 11:45 a.m. Location: Intercontinental Hotel - Telegraph Hill Customer Speaker: Siew Yeow Loye, Global Foundries   CON8385 - Optimize Asset Performance and Reliability with AutoVue Visualization   Click here for full session description. Date:Thursday, October 4, 2012 Time: 2:15 p.m. – 3:15 p.m. Location: Palace Hotel – Gold Ballroom AutoVue Demo Pods: Demo   Demo ID: 3122   AutoVue: PLM & Enterprise Visualization Moscone West; Workstation: W-082 Demo ID: 3001  Oracle E-Business Suite Enterprise Asset Management and AutoVue Visualization Solutions Palace Hotel Level 2 HPU-008   Customers are also invited to attend the Oracle OpenWorld 2012 Supply Chain Management Customer Reception on Tuesday, October 2, 2012. This year's event is being held at ROE Lounge, located just 2 blocks from Moscone Center, and offers a casual and upbeat atmosphere so you can mix and mingle with friends and colleagues. This event sold out last year and space is again limited so Register Today. Date: Tuesday, October 2, 2012 Time: 6:00 p.m. – 8:00 p.m. Location: ROE Lounge, 651 Howard Street, San Francisco   For additional information regarding AutoVue sessions, demos, and activities be sure to review the AutoVue FocusOn Document.   Join us at Oracle OpenWorld, September 30–October 4, 2012 and discover new products, solutions, and practices to make you even more successful in your job and in your industry.

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Oracle NoSQL Database: Cleaner Performance

  - by Charles Lamb

  In an earlier post I noted that Berkeley DB Java Edition cleaner performance had improved significantly in release 5.x. From an Oracle NoSQL Database point of view, this is important because Berkeley DB Java Edition is the core storage engine for Oracle NoSQL Database. Many contemporary NoSQL Databases utilize log based (i.e. append-only) storage systems and it is well-understood that these architectures also require a "cleaning" or "compaction" mechanism (effectively a garbage collector) to free up unused space. 10 years ago when we set out to write a new Berkeley DB storage architecture for the BDB Java Edition ("JE") we knew that the corresponding compaction mechanism would take years to perfect. "Cleaning", or GC, is a hard problem to solve and it has taken all of those years of experience, bug fixes, tuning exercises, user deployment, and user feedback to bring it to the mature point it is at today. Reports like Vinoth Chandar's where he observes a 20x improvement validate the maturity of JE's cleaner. Cleaner performance has a direct impact on predictability and throughput in Oracle NoSQL Database. A cleaner that is too aggressive will consume too many resources and negatively affect system throughput. A cleaner that is not aggressive enough will allow the disk storage to become inefficient over time. It has to Work well out of the box, and Needs to be configurable so that customers can tune it for their specific workloads and requirements. The JE Cleaner has been field tested in production for many years managing instances with hundreds of GBs to TBs of data. The maturity of the cleaner and the entire underlying JE storage system is one of the key advantages that Oracle NoSQL Database brings to the table -- we haven't had to reinvent the wheel.

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Enable Diagnostics in Oracle apps

  - by PRajkumar

  How to enable Oracle apps Diagnostics-> Examine, for certain users?   Steps 1 Navigate to System Administrator responsibility> Profile> System>     Steps 2 Enter profile name: Utilities:Diagnostics Enter Application User for whom you want to enable Diagnostics-> Examine   Steps 3 Give Yes at User level and Save the Changes Note – You can set Yes at Site level also if you want to enable this option for all Oracle application users   Steps 4 Again navigate to System Administrator responsibility> Profile> System> Enter profile name: Hide Diagnostics menu entry Enter Application User for whom you do not want to hide Diagnostics menu entry   Steps 5 Give No at User level and Save the Changes Note – You can set No at Site level also if you do not want to hide menu entry option for all Oracle application users Steps 6 Congratulations you have successfully enabled Diagnostics-> Examine Logout from Oracle Application and login again. Now can see Diagnostics-> Examine option

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• Partner Webcast - Oracle Data Integration Competency Center (DICC): A Niche Market for services

  - by Thanos Terentes Printzios

  Market success now depends on data integration speed. This is why we collected all best practices from the most advanced IT leaders, simply to prove that a Data Integration competency center should be the primary new IT team you should establish. This is a niche market with unlimited potential for partners becoming, the much needed, data integration services provider trusted by customers. We would like to elaborate with OPN Partners on the Business Value Assessment and Total Economic Impact of the Data Integration Platform for End Users, while justifying re-organizing your IT services teams. We are happy to share our research on: The Economical impact of data integration platform/competency center. Justifying strongest reasons and differentiators, using numeric analysis and best-practice in customer case studies from specific industries Utilizing diagnostics and health-check analysis in building a business case for your customers What exactly is so special in the technology of Oracle Data Integration Impact of growing data volume and amount of data sources Analysis of usual solutions that are being implemented so far, addressing key challenges and mistakes During this partner webcast we will balance business case centric content with extensive numerical ROI analysis. Join us to find out how to build a unified approach to moving/sharing/integrating data across the enterprise and why this is an important new services opportunity for partners. Agenda: Data Integration Competency Center Oracle Data Integration Solution Overview Services Niche Market For OPN Summary Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter: Milomir Vojvodic, EMEA Senior Business Development Manager for Oracle Data Integration Product Group Date: Thursday, September 4th, 10pm CEST (8am UTC/11am EEST)Duration: 1 hour Register Today For any questions please contact us at partner.imc@beehiveonline.oracle.com

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• Oracle Manageability Virtual Training for Partners

  - by Get_Specialized!

  Partners, the next opportunity to participate in Oracle Manageability Training right from your desk, is coming up March 26th, March 27th, April 2nd, and April 3rd 2012. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This training is a virtual course, positioned especially for Partners in EMEA, prepared and presented by Oracle Product Managers and to Partners over a live webcast during business hours. Each day will consist of approximately 2-3 hours of lecture/demos on Oracle Application Management and Oracle Application Quality Management. Select here for more details and how to register.

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• Partner outreach on the Oracle Fusion Applications user experience begins

  - by mvaughan

  by Misha Vaughan, Architect, Applications User Experience I have been asked the question repeatedly since about December of last year: “What is the Applications User Experience group doing about partner outreach?”  My answer, at the time, was: “We are thinking about it.”  My colleagues and I were really thinking about the content or tools that the Applications UX group should be developing. What would be valuable to our partners? What will actually help grow their applications business, and fits within the applications user experience charter?In the video above, you’ll hear Jeremy Ashley, vice president of the Applications User Experience team, talk about two fundamental initiatives that our group is working on now that speaks straight to partners.  Special thanks to Joel Borellis, Kelley Greenly, and Steve Hoodmaker for helping to make this video happen so flawlessly. Steve was responsible for pulling together a day of Oracle Fusion Applications-oriented content, including David Bowin, Director, Fusion Applications Strategy, on some of the basic benefits of Oracle Fusion Applications.  Joel Borellis, Group Vice President, Partner Enablement, and David Bowin in the Oracle Studios.Nigel King, Vice President Applications Functional Architecture, was also on the list, talking about co-existence opportunities with Oracle Fusion Applications.Me and Nigel King, just before his interview with Joel. Fusion Applications User Experience 101: Basic education  Oracle has invested an enormous amount of intellectual and developmental effort in the Oracle Fusion Applications user experience. Find out more about that at the Oracle Partner Network Fusion Learning Center (Oracle ID required). What you’ll learn will help you uncover how, exactly, Oracle made Fusion General Ledger “sexy,” and that’s a direct quote from Oracle Ace Director Debra Lilley, of Fujitsu. In addition, select Applications User Experience staff members, as well as our own Fusion User Experience Advocates,  can provide a briefing to our partners on Oracle’s investment in the Oracle Fusion Applications user experience. Looking forward: Taking the best of the Fusion Applications UX to your customersBeyond a basic orientation to one of the key differentiators for Oracle Fusion Applications, we are also working on partner-oriented training.A question we are often getting right now is: “How do I help customers build applications that look like Fusion?” We also hear: “How do I help customers build applications that take advantage of the next-generation design work done in Fusion?”Our answer to this is training and a tool – our user experience design patterns – these are a set of user experience best-practices. Design patterns are re-usable, usability-tested, user experience components that make creating Fusion Applications-like experiences straightforward.  It means partners can leverage Oracle’s investment, but also gain an advantage by not wasting time solving a problem we’ve already solved. Their developers can focus on helping customers tackle the harder development challenges. Ultan O’Broin, an Apps UX team member,  and I are working with Kevin Li and Chris Venezia of the Oracle Platform Technology Services team, as well as Grant Ronald in Oracle ADF, to bring you some of the best “how-to” UX training, customized for your local area. Our first workshop will be in EMEA. Stay tuned for an assessment and feedback from the event.

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• Oracle Retail Industry Forum Europe 2014 – Registration Now Open!

  - by Marie-Christin Hansen-Oracle

  We are delighted to announce that registration for the 4th annual Oracle Retail Industry Forum Europe (ORIF Europe) is now open. The event is being held from 10-11 September at the Renaissance St Pancras Hotel in London. ORIF Europe is a must attend event for Oracle Retail customers, retailers who are about to embark on an Oracle implementation, or for those who simply wish to learn more about Oracle Retail solutions and how they support the provision of commerce anywhere. Further details will be announced over the coming weeks, but already confirmed as speakers are: Paul Hornby, Head of eCommerce at Shop Direct, who will discuss the company’s ambitions, challenges faced and the strategy undertaken by the team in driving the business from a catalogue-based to a web-based commerce business. The session will reveal how Shop Direct and Oracle Retail are working together to achieve the transformation of this business into a world-class digital retailer, by building a foundation for future growth for each of its individual brands and target markets. Kate Ancketill, CEO and Founder of GDR Creative Intelligence who will illustrate what best-in-market 'Access Anywhere' retail looks like. From individual retail and next generation personalisation of in-store service, to the land grab for delivery innovation, cutting edge brands are 'training' consumers to check into stores in exchange for concrete benefits. Kate will explore the opportunity this is opening up across the retail landscape. Register for the Oracle Retail Industry Forum today to secure your place.

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• Xsigo and Oracle's Storage

  - by Philippe Deverchère

  Xsigo, a virtual network infrastructure provider, has recently been acquired by Oracle. Following this acquisition, one might ask ourselves why it is important to Oracle and how Oracle's storage is going to benefit on the long term from this virtualized infrastructure layer. Well, the first thing to understand is that Virtual Networking addresses both network and storage connectivity. Oracle Virtual Networking, as the Xsigo technology is now called, connects any server to any network and storage, so this is not just about connecting servers to the Internet or Intranet. It is also for a large part connecting servers to NAS and SAN storage. Connecting servers to storage has become increasingly complex in the past few years because of the strong emergence of virtualization at the Operating System level. 50% of enterprise workloads are now virtualized, up from 18% in 2009, resulting in a strong consolidation of various applications in a high density server footprint. At the same time, server I/O capability increased 8x in the last 8 years. All this has pushed IT administrators to multiply the number of I/O connections in the back-end of their physical servers, resulting in a messy and very hard to manage networking infrastructure. Here is a typical view of a rack back-end when no virtual networking is used. We consider that today: - 75% of users have ten or more Ethernet ports per server - 85% of users have two or more SAN ports per server - 58% have had to add connectivity to a server specifically for VMs - 65% consider cable reduction a priority The average is 12 or more ports per server, resulting in an extremely complex infrastructure to manage. What Oracle wants to achieve with its Oracle Virtual Networking offering is pretty simple. The objective is to eliminate the complexity through a dramatic reduction of cabling between servers and storage/networks. It is also to provide a software based management system so that any server can be connected to any network or any storage, on demand, and without physical intervention on the infrastructure. At the end of the day, the picture on the left shows what one wants to get for the back-end of customer's racks: just a couple of connections on each physical server to provide a simple, agile and fast network infrastructure for both storage and networking access. This is exactly what the Oracle Virtual Networking solution does. It transforms a complex, error-prone, difficult to manage and expensive networking infrastructure into a simple, high performance and agile solution for the data center. Practically speaking, and for the sake of simplicity, imagine that each server just hosts a minimal number of physical InfiniBand HCAs (Host Channel Adapter) with two links (for redundancy) onto the Oracle Fabric Interconnect director. Using the Oracle Fabric Manager software, you'll then be able to create virtual NICs and HBAs (called vNIC and vHBA) that will be seen by the servers as standard NICs and HBAs and associate them to networks and storage systems which are physically connected to the back-end of the director through standard Fibre Channel and Ethernet GbE/10GbE ports. In addition to this incredibly simple "at-a-click" connectivity capability, the Oracle Virtual Networking solution offers powerful features such as network isolation, Quality of Service, advanced performance monitoring and non-disruptive reconfiguration, migration and scalability of networking infrastructure. So let's go back now to our initial question: why is Oracle Virtual Networking especially important to Oracle's storage solutions? After all, one could connect any storage in the back-end of the Oracle Fabric Interconnect directors, right? The answer is pretty simple: since Oracle owns both the virtualized networking infrastructure and the storage (ZFS-SA, Pillar Axiom and tape), it is possible to imagine several ways in the future to add value when it comes to connect storage to a virtualized storage network: enhanced storage capabilities, converged management between storage and network, improved diagnostic capabilities and optimized integration resulting in higher performance and unique features/functions. Of course, all this is not going to be done overnight, and future will tell us is which evolutions come first. But there is little doubt that the integration of Xsigo within Oracle is going to create opportunities for Oracle's storage!

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