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  • Oracle CEP on OTN

    - by seth.white
    Here are the latest links to Oracle CEP on the Oracle website (OTN). I've heard from a few folks that these are hard to find. As of this writing, the latest release of Oracle CEP is 11.1.3. You may also see this release referred to as 11.1.1.3 and 11.1.1.3.0. An overview of the new features in 11.1.3 can be found here. The product download page: http://www.oracle.com/technology/software/products/middleware/htdocs/fmw_11_download.html The product documentation: http://download.oracle.com/docs/cd/E14571_01/soa.htm#ocep Don't be alarmed that the release number in the documentation is 11.1.1. This is the documentation for the 11.1.3 release. The user forum: http://forums.oracle.com/forums/forum.jspa?forumID=820 The Oracle CEP samples page (contains useful code samples): http://www.oracle.com/technology/sample_code/products/event-driven-architecture/index.html   The Oracle CEP product page (maintained by our product manager): http://www.oracle.com/technology/products/event-driven-architecture/complex-event-processing.html   The event driven architecture page (Oracle CEP is bundled in the EDA Suite product): http://www.oracle.com/technology/products/event-driven-architecture/index.html   Technorati Tags: Oracle,CEP,OTN

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  • Development environment to manage multiple Oracle databases

    - by jkohlhepp
    I am in an enterprise environment where we have applications that need to run against multiple Oracle databases. Developers may need to manage multiple vintages of these databases to support different test data or diagnose bugs against different versions of the code. Right now, we have a limited set of test environments set up on "real" Oracle servers within the data center. We juggle these among development and QA groups and there is a lot of conflicts and inefficiencies that arise because of it. I am taking a look at Oracle Express Edition which would allow me to spin up a local Oracle database. This is similar to the workflow I most often see with SQL Server. Devs work on their location machine until they are ready to integration and then they push their DB changes to integration / QA environments. However, from what I read it seems that Oracle XE only supports one database instance at a time. So if I have an application that utilizes two different databases, I can't have both of them running on my local machine. Is that correct? Does Oracle Standard or Personal editions get around this limitation? If I had one of those installed locally, how difficult would it be to get multiple databases working on the same development machine? How do dev shops handle developing against Oracle where they need to be using several different Oracle instances for their applications?

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  • Oracle OpenWorld 2011 Call For Papers is Now Open

    - by ruth.donohue
    What is Call for Papers? First, let’s take a small step back. Oracle OpenWorld is the world's largest event dedicated to helping enterprises understand and harness the power of information and the best place to see that technology in action. Oracle OpenWorld showcases the customers and partners whose innovation with Oracle translates to better business results. In addition, there are many opportunities to network with Oracle employees, partners and customers. Oracle OpenWorld 2011 will be held October 2-6 in San Francisco. (Note: Oracle hosts other OpenWorld conferences in China and South America, usually in December) Call for Papers is your opportunity to submit a topic to present at Oracle OpenWorld. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. So think about the interesting and exciting things you have done with Siebel CRM or Oracle CRM On Demand (or any Oracle product), and submit your topic. The deadline is Sunday, March 27th, so think fast. By the way, if you are selected to present at Oracle OpenWorld, you’ll receive a complimentary full conference pass! And stay tuned in the coming months, we’ll keep you posted on all of the exciting things happening with Oracle CRM at Oracle OpenWorld 2011. Start making your plans to attend now… You won’t want to miss it!   Technorati Tags: Oracle OpenWorld,OOW11,openworld

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  • Oracle E-Business Suite Plug-in 4.0 Released for OEM 11g (11.1.0.1)

    - by Steven Chan
    [Feb. 25, 12:40 PM Update: Removed incorrect references to RHEL 3, SLES 9, HP-UX 11.11, Solaris 8]We're very pleased to announce the release of Oracle E-Business Suite Plug-in 4.0, an integral part of Application Management Suite for Oracle E-Business Suite.The management suite combines features in the standalone Application Management Pack (AMP) for Oracle E-Business Suite and Application Change Management Pack (ACMP) for Oracle E-Business Suite with Oracle's real user monitoring and configuration management capabilities.  The features that were available in the standalone Application Management Pack and Application Change Management Pack for Oracle E-Business Suite are now packaged into the Oracle E-Business Suite Plug-in 4.0.  The Oracle E-Business Suite Plug-in 4.0 is now fully certified with Oracle Enterprise Manager 11g Grid Control.  This latest plug-in extends Grid Control with E-Business Suite specific management capabilities and features enhanced change management support.  The Oracle E-Business Suite Plug-in is released via patch 8333939.  For the AMP and ACMP 4.0 installation guide, see:Getting Started with Oracle E-Business Suite Plug-in Release 4.0 (Note 1224313.1)General AMP & ACMP improvementsOracle Enterprise Manager 11g Grid Control SupportApplication Management Pack 4.0 and Application Change Management Pack 4.0 for Oracle E-Business Suite are certified with Oracle Enterprise Manager 11g Grid Control Release 1 (11.1.0.1.0).Built-in Diagnostic Ability Release 4.0 has numerous major enhancements that provide the necessary intelligence to determine if the product has been installed and configured correctly. There are diagnostics for Discovery, Cloning, and User Monitoring that will validate if the appropriate patches, privileges, setups, and profile options have been configured. This feature improves the setup and configuration process.

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  • Oracle Fusion Applications User Experience White Papers by Anna M. Wichansky

    - by JuergenKress
    The Applications User Experience group has created a series of white papers to better communicate the world-class user experience features of the Oracle Fusion Applications, and to describe the process we used to design them. These papers not only explain why the Oracle Fusion Applications User Experience is designed the way it is, but also the data collection, modeling, and testing efforts of our unique, user-focused design process, which contributed to its refinement. The documents we are sharing with product announcement are: Applications User Experience Research and Design Process White Paper New Oracle Fusion Applications: An End-User Experience Designed for Productivity Why Oracle Expects Productivity Gains with Fusion Applications Closing the Deal: the Oracle Fusion Customer Relationship Management User Experience Oracle Fusion Human Capital Management: Designed for a Productive Workforce Get It Done Fast, Get It Done Right: The Oracle Fusion Financials User Experience Oracle Fusion Applications User Experience Design Patterns: Productivity Realized Oracle Fusion Procurement: Changing the Way You Buy and Sell Putting the User into Oracle Fusion Applications User Assistance Read the full article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: User Experience,Design patterns,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Oracle has some very helpful and free code...I think

    - by Casey
    I found that some of the code that Oracle uses is very useful so I don't have to re-invent the wheel. Given this is at the top of the file where the code in question is: /* * Copyright (c) 1997, 2006, Oracle and/or its affiliates. All rights reserved. * DO NOT ALTER OR REMOVE COPYRIGHT NOTICES OR THIS FILE HEADER. * * This code is free software; you can redistribute it and/or modify it * under the terms of the GNU General Public License version 2 only, as * published by the Free Software Foundation. Oracle designates this * particular file as subject to the "Classpath" exception as provided * by Oracle in the LICENSE file that accompanied this code. * * This code is distributed in the hope that it will be useful, but WITHOUT * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or * FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License * version 2 for more details (a copy is included in the LICENSE file that * accompanied this code). * * You should have received a copy of the GNU General Public License version * 2 along with this work; if not, write to the Free Software Foundation, * Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA. * * Please contact Oracle, 500 Oracle Parkway, Redwood Shores, CA 94065 USA * or visit www.oracle.com if you need additional information or have any * questions. */ If I leave the text intact, put it in my C++ header, and credit oracle for each method, and package the source into a static library...is it still a no-no?

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  • Oracle OpenWorld Tokyo 2012:?????#OOWJP

    - by Yusuke.Yamamoto
    Oracle OpenWorld Tokyo 2012 ??2012?4?4?(?)·5?(?)·6?(?)??????? ??????????! ???????Oracle OpenWorld Tokyo 2012 ????????????????? ???? ?????????????????????????????????? ??????LAN????????????? ???????????????! ??4/4(?)????????9??????? ??????:???????|???? ????? ????? ??????? ????? Twitter Facebook ?????... ???????? ??????!Oracle ACE???Oracle Open World 2012 Tokyo - EnterpriseZine ????????????IT?????????! Oracle OpenWorld Tokyo 2012?????????????!! - WebLogic Channel "?????"???????????? ??????·??????????????Oracle OpenWorld Tokyo 2012????????????(2) - oracledatabase.jp "?????????"?????????????????????Oracle OpenWorld Tokyo 2012????????????(1) - oracledatabase.jp ???????????Oracle OpenWorld????? - oracletech.jp Oracle OpenWorld ?????????Oracle OpenWorld Unconference presented by JPOUG? - oracletech.jp ???????????Oracle Develop??? - Oracle OpenWorld Tokyo 2012 - oracletech.jp Oracle OpenWorld Tokyo 2012 ????

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  • ??AMDU?????MOUNT?DISKGROUP???????

    - by Liu Maclean(???)
    AMDU?ORACLE??ASM??????????,????ASM Metadata Dump Utility(AMDU) AMDU??????????: 1. ?ASM DISK?????????????????2. ?ASM?????????????OS????,Diskgroup??mount??3. ????????,???C?????16????? ?????????AMDU??ASM DISKGROUP??????; ASM???????????????, ?????????????,?????????ASM????? ??DISKGROUP??MOUNT????????????????????????? AMDU???????, ????????ASM DISKGROUP ??MOUNT???????,???RDBMS?????ASM??????? ?? AMDU???11g??????,?????10g?ASM ???? ???????????, ORACLE DATABASE?SPFILE?CONTROLFILE?DATAFILE????ASM DISKGROUP?,?????ASM ORA-600??????MOUNT?DISKGROUP, ???????AMDU??????ASM DISK?????? ?? 1 ??? ??SPFILE?CONTROLFILE?DATAFILE ????: ???????SPFILE ,????SPFILE??PFILE???,?????????????control_files??? SQL> show parameter control_files NAME TYPE VALUE———————————— ———– ——————————control_files string +DATA/prodb/controlfile/current.260.794687955, +FRA/prodb/controlfile/current.256.794687955 ??control_files ?????ASM???????????,+DATA/prodb/controlfile/current.260.794687955 ?? 260????????+DATA ??DISKGROUP??FILE NUMBER ???????ASM DISK?DISCOVERY PATH??,??????ASM?SPFILE??asm_diskstring ???? [oracle@mlab2 oracle.SupportTools]$ unzip amdu_X86-64.zipArchive: amdu_X86-64.zipinflating: libskgxp11.soinflating: amduinflating: libnnz11.soinflating: libclntsh.so.11.1 [oracle@mlab2 oracle.SupportTools]$ export LD_LIBRARY_PATH=./ [oracle@mlab2 oracle.SupportTools]$ ./amdu -diskstring ‘/dev/asm*’ -extract data.260amdu_2009_10_10_20_19_17/AMDU-00204: Disk N0006 is in currently mounted diskgroup DATAAMDU-00201: Disk N0006: ‘/dev/asm-disk10'AMDU-00204: Disk N0003 is in currently mounted diskgroup DATAAMDU-00201: Disk N0003: ‘/dev/asm-disk5'AMDU-00204: Disk N0002 is in currently mounted diskgroup DATAAMDU-00201: Disk N0002: ‘/dev/asm-disk6' [oracle@mlab2 oracle.SupportTools]$ cd amdu_2009_10_10_20_19_17/[oracle@mlab2 amdu_2009_10_10_20_19_17]$ lsDATA_260.f report.txt[oracle@mlab2 amdu_2009_10_10_20_19_17]$ ls -ltotal 9548-rw-r–r– 1 oracle oinstall 9748480 Oct 10 20:19 DATA_260.f-rw-r–r– 1 oracle oinstall 9441 Oct 10 20:19 report.txt ???????DATA_260.f ??????,?????????startup mount RDBMS??: SQL> alter system set control_files=’/opt/oracle.SupportTools/amdu_2009_10_10_20_19_17/DATA_260.f’ scope=spfile; System altered. SQL> startup force mount;ORACLE instance started. Total System Global Area 1870647296 bytesFixed Size 2229424 bytesVariable Size 452987728 bytesDatabase Buffers 1409286144 bytesRedo Buffers 6144000 bytesDatabase mounted. SQL> select name from v$datafile; NAME——————————————————————————–+DATA/prodb/datafile/system.256.794687873+DATA/prodb/datafile/sysaux.257.794687875+DATA/prodb/datafile/undotbs1.258.794687875+DATA/prodb/datafile/users.259.794687875+DATA/prodb/datafile/example.265.794687995+DATA/prodb/datafile/mactbs.267.794688457 6 rows selected. startup mount???,???v$datafile????????,????????DISKGROUP??FILE NUMBER ???./amdu -diskstring ‘/dev/asm*’ -extract ???? ??????????? [oracle@mlab2 oracle.SupportTools]$ ./amdu -diskstring ‘/dev/asm*’ -extract data.256amdu_2009_10_10_20_22_21/AMDU-00204: Disk N0006 is in currently mounted diskgroup DATAAMDU-00201: Disk N0006: ‘/dev/asm-disk10'AMDU-00204: Disk N0003 is in currently mounted diskgroup DATAAMDU-00201: Disk N0003: ‘/dev/asm-disk5'AMDU-00204: Disk N0002 is in currently mounted diskgroup DATAAMDU-00201: Disk N0002: ‘/dev/asm-disk6' [oracle@mlab2 oracle.SupportTools]$ cd amdu_2009_10_10_20_22_21/[oracle@mlab2 amdu_2009_10_10_20_22_21]$ lsDATA_256.f report.txt[oracle@mlab2 amdu_2009_10_10_20_22_21]$ dbv file=DATA_256.f DBVERIFY: Release 11.2.0.3.0 – Production on Sat Oct 10 20:23:12 2009 Copyright (c) 1982, 2011, Oracle and/or its affiliates. All rights reserved. DBVERIFY – Verification starting : FILE = /opt/oracle.SupportTools/amdu_2009_10_10_20_22_21/DATA_256.f DBVERIFY – Verification complete Total Pages Examined : 90880Total Pages Processed (Data) : 59817Total Pages Failing (Data) : 0Total Pages Processed (Index): 12609Total Pages Failing (Index): 0Total Pages Processed (Other): 3637Total Pages Processed (Seg) : 1Total Pages Failing (Seg) : 0Total Pages Empty : 14817Total Pages Marked Corrupt : 0Total Pages Influx : 0Total Pages Encrypted : 0Highest block SCN : 1125305 (0.1125305)

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  • Data Masking Pack 12.1.0.3 Certified with E-Business Suite 12.1.3

    - by Elke Phelps (Oracle Development)
    I'm pleased to announce the certification of the E-Business Suite 12.1.3 Data Masking Template for the Data Masking Pack with Enterprise Manager Cloud Control 12.1.0.3. You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments.     You may scramble data in E-Business Suite cloned environments with EM12.1.0.3 using the following template: E-Business Suite 12.1.3 Data Masking Template for Data Masking Pack with EM12c (Patch 18462641) What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application.  How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function. The template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments.  The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing. Is there a charge for this? Yes. You must purchase licenses for the Oracle Data Masking Pack to use the Oracle E-Business Suite 12.1.3 template. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. References Additional details and requirements are provided in the following My Oracle Support Note: Using Oracle E-Business Suite Release 12.1.3 Template for the Data Masking Pack with Oracle Enterprise Manager 12.1 Data Masking Tool (Note 1481916.1) Masking Sensitive Data in the Oracle Database Real Application Testing User's Guide 11g Release 2 (11.2) Related Articles Scrambling Sensitive Data in E-Business Suite E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c

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  • So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

    - by Edith Mireles-Oracle
    By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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  • Oracle on iPad

    - by Aaron Lazenby
    This came across the Twitter-sphere from Steve Wilson (aka @virtualsteve), Oracle Vice President, Systems management:"One of the engineers on the Ops Center team just sent me a pic of OC running on an iPad. Neat!"And here's proof:

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  • Total Cloud Control keeps getting better ! Oracle Launch Webcast : Total Cloud Control for Systems

    - by Anand Akela
    Total Cloud Control Keeps Getting Better Join Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executives to find out how your enterprise cloud can achieve 10x improved performance and 12x operational agility. Only Oracle Enterprise Manager Ops Center 12c allows you to: Accelerate mission-critical cloud deployment Unleash the power of Solaris 11, the first cloud OS Simplify Oracle engineered systems management You’ll also get a chance to have your questions answered by Oracle product experts and dive deeper into the technology by viewing our demos that trace the steps companies like yours take as they transition to a private cloud environment. Featured Speaker With a special announcement by: Steve Wilson Vice President, Systems Management, Oracle John Fowler Executive Vice President, Systems, Oracle Agenda 9:00 a.m. PT Keynote: Total Cloud Control for Systems 9:45 a.m. PT Panel Discussion with Oracle Hardware, Software, and Support Executives 10:15 a.m. PT Demo Series: A Step-by-Step Journey to Enterprise Clouds Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • New in 11gR2: Oracle Optimized System for Oracle Unified Directory (OOS4OUD) Podcast

    - by Darin Pendergraft
    There have been a lot of cool new features in the IDM 11gR2 related to new functionality: social log-in capability, mobile application security, and self service access requests, just to name a few.  But what about performance? In the 11gR2 release we announced the availability of an Optimized System configuration for Unified Directory.  Oracle is very focused on software with matching hardware that is configured and tuned to get the best performance possible.  I caught up with Nick Kloski, Infrastructure Solutions Manager and asked him to talk me through the new Optimized System for OUD. Listen to the podcast interview here. Podcast Interview

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  • Customizing Flowcharts in Oracle Tutor

    - by [email protected]
    Today we're going to look at how you can customize the flowcharts within Oracle Tutor procedures, and how you can share those changes with other authors within your company. Here is an image of a flowchart within a Tutor procedure with the default size and color scheme. You may want to change the size of your flowcharts as your end-users might have larger screens or need larger fonts. To change the size and number of columns, navigate to Tutor Author Author Options Flowcharts. The default is to have 4 columns appear in each flowchart, but, if I change it to six, my end-users will see a denser flowchart. This might be too dense for my end-users, so I will change it to 5 columns, and I will also deselect the option to have separate task boxes. Now let's look at how to customize the colors. Within the Flowchart options dialog, there is a button labeled "Colors." This brings up a dialog box of every object on a Tutor flowchart, and I can modify the color of each object, as well as the text within the object. If I click on the background, the "page" object appears in the Item field, and now I can customize the color and the title text by selecting Select Fill Color and/or Select Text Color. A dialog box with color choices appears. If I select Define Custom Colors, I can make my selections even more precise. Each time I change the color of an object, it appears in the selection screen. When the flowchart customization is finished, I can save my changes by naming the scheme. Although the color scheme I have chosen is rather silly looking, perhaps I want others to give me their feedback and make changes as they wish. I can share the color scheme with them by copying the FCP.INI file in the Tutor\Author directory into the same directory on their systems. If the other users have color schemes that they do not want to lose, they can copy the relevant lines from the FCP.INI file into their file. If I flowchart my document with the new scheme, I can see how it looks within the document. Sometimes just one or two changes to the default scheme are enough to customize the flowchart to your company's color palette. I have seen customers who have only changed the Start object to green and the End object to red, and I've seen another customer who changed every object to some variant of black and orange. Experiment! And let us know how you have customized your flowcharts. Mary R. Keane Senior Development Director, Oracle Tutor

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  • BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

    - by kellsey.ruppel(at)oracle.com
    Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, e20bunnies

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  • Advisor Webcast: Remote Diagnostic Agent (RDA) Use with EPM/BI Applications

    - by THE
    Maurice Bauhan and Ian Bristow will run an Advisor Webcast on the use of RDA with the EPM / BI Applications. Learn how to install, run, and analyze outputs of Remote Diagnostic Agent. RDA is a free tool for Oracle customers that could save you time as you work with your subset of most Oracle software. This one-hour session presented by senior proactive support engineers is recommended for technical users and support contacts. The session will include information on: Download and install of Remote Diagnostic Agent Run RDA, narrowing data retrieval to the context of Oracle products you need to investigate Analyze the RDA program outputs Via My Oracle Support Help the engineers at Oracle and assist communities with what you learn There will be 2 sessions: 12/15/2011 - 09:00 GMT (10:00 CET) - register here ( note 1376286.1 )12/15/2011 - 16:00 GMT (17:00 CET) - register here ( note 1376323.1 ) an overview of all upcoming Advisor Webcasts can be found in note 740966.1 Find more information about Advisor Webcasts: All future Advisor Webcasts | All recorded Advisor Webcasts | Support specific recorded Webcasts

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • How to Install Oracle Software on Remote Linux Server

    - by James Taylor
    It is becoming more common these days to install Oracle software on remote Linux servers. This issue has always existed but was generally resolved either by silent installs or by someone physically going to the server to install the software. This is becoming more difficult with the popular virtualisation and cloud deployment strategies. This post provides the steps involved to install Oracle Software using the GUI interface on a remote Linux server. There are many ways to achieve this, the way I resolve this issue is via Virtual Network Computing (VNC) as it is shipped with RedHat and OEL out of the box. For this post I’m using OEL 5 deployed on a OVM guest. If not already done so download and install a client version of VNC so you can connect to the server. There are many out there, for the purpose of this post I use UltraVNC. You can download a free version from http://www.uvnc.com/download/index.html By default VNC Server is installed in your RedHat and OEL OS, but it is not configured. The way VNC works is when started it creates a client instance for the user and binds it to a specific port. So if have an account on the Linux box you can setup a VNC Server session for that user, you don’t need to be root. For the purpose of this document I’m going to use oracle as the user to setup a VNC Session as this is the user I want use to install the software. However to start the VNC Service you must be root. As the root user run the following command: service vncserver start Starting VNC server: no displays configured                [  OK  ] Login to the Linux box as the user  you wan to install the Oracle software [oracle@lisa ~]$ Run the command to create a new VNC server instance for the oracle user: vncserver You will be ask to supply password information. This is what you will enter when connecting from your desktop client. This password is also independent of the actual Linux user password. The VNC Server is acting as a proxy to this instance. You will require a password to access your desktops. Password: Verify: xauth:  creating new authority file /home/oracle/.Xauthority New 'lisa.nz.oracle.com:1 (oracle)' desktop is lisa.nz.oracle.com:1 Creating default startup script /home/oracle/.vnc/xstartup Starting applications specified in /home/oracle/.vnc/xstartup Log file is /home/oracle/.vnc/lisa.nz.oracle.com:1.log As you can see a new instance lisa.nz.oracle.com:1 has been created. If you were to run the vncserver command again another instance lisa.nz.oracle.com:2 will be created. If you are going through a firewall you will need to ensure that the port 5901 (port 1) is open between your client desktop and the Linux Server. Depending on the options chosen at install time a firewall could be in place. The simplest way to disable this is using the command. You will need to be root. service iptables stop This will stop the firewall while you install. If you just want to add a port to the accepted lists use the firewall UI. You will need to be root. system-config-security-level Now you are ready to connect to the server via the VNC. Using the software installed in step one start the VNC Client. You should be prompted for the server and port. If connectivity is established, you will be prompted for the password entered in step 5. You should now be presented with a terminal screen ready to install software Go to the location of the oracle install software and start the Oracle Universal Installer

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  • EPM System Standard Deployment Video Series

    - by Paul Anderson -Oracle
    (in via Jan) A four-part video series on deploying Enterprise Performance Management (EPM) System Products has been made available within the Oracle EPMWebcasts YouTube channel. This video series is designed for system administrators. It provides an overview of how to deploy EPM System products using the standard deployment methodology. Deploying EPM System Using Standard Deployment video series: Part 1 - Overview [3:12] Describes the EPM standard deployment and details each of the videos in the series. Part 2 - Preparing for Deployment [3:41] Discusses how to prepare for an EPM standard deployment. Part 3 - Installing and Configuring an Initial Instance of EPM System [4:11] Outlines the steps to install and configure an initial instance of EPM System components.. Part 4 - Scaling Out and Installing EPM System Clients [4:00] Provides an overview of the steps to scale out EPM System components and install EPM System client software. More information is available within the PDF document: EPM System Standard Deployment Guide 11.1.2.3 To view and and access other Oracle EPM Webcast videos visit: Oracle EPM Webcasts YouTube Channel To view and download all of the EPM product documentation visit the Oracle Technology Network (OTN) EPM Documentation Library. In addition to the Oracle EPM Webcasts YouTube channel these videos along with other EPM related product videos and information are available in the Oracle Learning Library (OLL) - visit: Oracle Learning Library - EPM Consolidation and Planning Videos

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  • It's Not TV- It's OTN: Top 10 Videos on the OTN YouTube Channel

    - by Bob Rhubart
    It's been a while since we checked in on what people are watching on the Oracle Technology Network YouTube Channel. Here are the Top 10 video for the last 30 days. Tom Kyte: Keeping Up with the Latest in Database Technology Tom Kyte expands on his keynote presentation at the Great Lakes Oracle Conference with tips for developers, DBAs and others who want to make sure they are prepared to work with the latest database technologies. That Jeff Smith: Oracle SQL Developer Oracle SQL Developer product manager Jeff Smith (yeah, that Jeff Smith) talks about his presentations at the Great Lakes Oracle Conference and shares his reaction to keynote speaker C.J. Date's claim that "SQL dropped the ball." Gwen Shapira: Hadoop and Oracle Database Oracle ACE Director Gwen Shapira @gwenshap talks about the fit between Hadoop and Oracle Database and dives into the details of why Oracle Loader for Hadoop is 5x faster. Kai Yu: Virtualization and Cloud Oracle ACE Director Kai Yu talks about the questions he is most frequently asked when he does presentations on cloud computing and virtualization. Mark Sewtz: APEX 4.2 Mobile App Development Application Express developer Marc Sewtz demos the new features he built into APEX4.2 to support Mobile App Development. Jeremy Schneider: RAC Attack Oracle ACE Jeremy Schneider @jer_s describes what you can expect when you come to a RAC (Real Application Cluster) Attack. Frits Hoogland: Exadata Under the Hood Oracle ACE Director Frits Hoogland (@fritshoogland) talks about the secret sauce under Exadata's hood. David Peake: APEX 4.2 New Features David Peake, PM for Oracle Application Express, gives a quick overview of some of the new APEX features. Greg Marsden: Hugepages = Huge Performance on Linux Greg Marsden of Oracle's Linux Kernel Engineering Team talks about some common customer performance questions and making the most of Oracle Linux 6 and Transparent HugePages. John Hurley: NEOOUG and GLOC 2013 Northeast Ohio Oracle User Group president John Hurley talks about the background and success of the 2013 Great Lakes Oracle Conference.

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  • Deploy Oracle Management Agent using RPM File

    - by cristiano.toni
    Normal 0 21 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tableau Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times","serif"; mso-ansi-language:FR;} 1) Create a rpm package on Enterprise Manager 12c a) as Root : # yum install rpmbuild # mkdir /usr/lib/oracle b) as oracle user # cd $<OMS_HOME>/bin/ # emcli get_supported_platforms ----------------------------------------------- Version = 12.1.0.3.0  Platform = Linux x86-64 ----------------------------------------------- Platforms list displayed successfully. #  emcli get_agentimage_rpm -destination=/tmp/agentRPM -platform="Linux x86-64" \ -version=12.1.0.3.0 Platform:Linux x86-64 Destination:/tmp/agentRPM Exalogic:false  Checking for disk space requirements...  === Partition Detail === Space free : 6 GB Space required : 1 GB RPM creation in progress ... Check the logs at /Oracle/gc_inst/em/EMGC_OMS1/sysman/emcli/setup/.emcli/get_agentimage_rpm_date-PM.log Copying agent image from software library to /tmp/agentRPM Setting property ORACLE_HOME to:/Oracle/middleware/oms calling pulloneoffs with arguments:/Oracle/middleware/oms/Oracle/middleware/oms/sysman/agent/ \ 12.1.0.3.0_AgentCore_226.zip12.1.0.3.0Linux x86-64/tmp/agentRPMtrue Agent Image copied successfully... Creation of RPM started... RPM creation successful. Agent image to rpm conversion completed successfully 2) Copy it on all new hosts and install it.  As Root user : c) check and install rpm file # rpm -ivh --test oracle-agt-12.1.0.3.0-1.0.x86_64.rpm  Preparing...                ########################################### [100%] # rpm -ivh oracle-agt-12.1.0.3.0-1.0.x86_64.rpm  Preparing...                ########################################### [100%] Running the prereq    1:oracle-agt             ########################################### [100%] Agent RPM installation is completed successfully. Now to configure the agent follow the below steps: 1. Edit the properties file: /usr/lib/oracle/agent/agent.properties with the correct values 2. Execute the script /etc/init.d/oracle-agt RESPONSE_FILE=/usr/lib/oracle/agent/agent.properties d) create a user for the agent: # useradd -m -d /home/em12adm -s /bin/bash -g dba -G oinstall em12adm # passwd em12adm e) Edit file /usr/lib/oracle/agent/agent.properties # vi /usr/lib/oracle/agent/agent.properties  OMS_HOST=<host_Enterprise_Manager> OMS_PORT=<HTTPS Upload Port > AGENT_REGISTRATION_PASSWORD=oracle AGENT_USERNAME=em12adm AGENT_GROUP=dba ORACLE_HOSTNAME=oraclevm-mgmt # chown -R em12adm:dba /usr/lib/oracle/agent/ Start agent and register the new host server on EM12c   #  /etc/init.d/oracle-agt RESPONSE_FILE=/usr/lib/oracle/agent/agent.properties Now you have registered on EM12C your new target host.

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  • Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

    - by mvaughan
    By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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  • Nucleus Research – Research Note: Technology Value Matrix – First Half 2012 Enterprise Applications

    - by LanaProut
    1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} The Technology Value Matrix evaluates products that have a global presence and provide core functionality for finance and accounting, human resources, manufacturing, supply chain management, project management, and customer relationship management.  Oracle E-Business Suite and Oracle JD Edwards EnterpriseOne are leaders in the Value Matrix for the first half of 2012.  Click here to view the report.

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  • Instructor Insight: Dealing with Columns in Oracle JD Edwards Enterprise One Tools Release 9.1

    - by Breanne Cooley
    Oracle JD Edwards Enterprise One Tools Release  9.1 has many new features that will help end users be more efficient in their daily jobs. For example, hiding grid columns is now as easy as a left-mouse click. In earlier releases, users could click on the ‘Customize Grid’ link but still had to do several more clicks to hide or show a column . The following example shows how easy this new feature is to use. First, right-mouse click on the column you want to hide; for example the ‘Long Address’ column. The column is now hidden. Second, right-mouse over on any of the columns to show the ‘Unhide’ option. After you select ‘Unhide’, the hidden column is shown. You can then select the column to show, or unhide, the column. This new feature and others are covered in the JD Edwards EnterpriseOne System Administration Rel 9.x course, which has been updated to reflect the new release. Hope to see you in class! -Randy Richeson, Senior Principal Instructor, Oracle University

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  • MOS Community rewards Ram Kasthuri w/ FREE OOW Pass!

    - by cwarticki
    Congratulations Ram Kasthuri on Receiving a Free Full Conference Pass to Oracle OpenWorld!  Thank you for helping other members through your participation in My Oracle Support Community My Oracle Support Community member Ram Kasthuri received a free Oracle OpenWorld Pass from the My Oracle Support Community in appreciation for his work in answering questions posted by other Community members. Ram, an independent consultant, is an Application Solution Architect with Canon. He has been a valued Oracle customer for over 13 years. Ram is an active member in several of the Oracle EBS communities. He has achieved the Expert Level of recognition through his active participation.   Ram described the value he receives from My Oracle Support Community when he said what “I like best about the communities is the vicarious learning from real business scenarios posted by other Community members. The questions are real opportunities to learn all things Oracle, and EBS especially.” Ram is one of those member's who answers more questions than he posts, so he must get a lot of that vicarious learning. Oracle Premier Support customers can get answers and learn from both peers who have faced similar situations and Oracle experts. Join us in My Oracle Support Community. Look for Ram this week at Oracle OpenWorld and join him in My Oracle Support Community when you return to work. And while you’re at Oracle OpenWorld, Oracle Customer Support Services invites you to expand your knowledge by meeting with Oracle Support experts. Learn more about our sessions and network opportunities today!

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