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• Week in Geek: USDA Chooses Microsoft for Cloud Services Edition

  - by Asian Angel

  This week we learned how to create geeky LED holiday lights with old bottles, dig deeper in Windows Defrag via the command prompt, use Google Chrome’s drag/drop feature to upload files easier, find great gift recommendations by looking through the How-To Geek holiday gift guide, and have fun adding Merry Christmas fonts to our computers. Photo by ntr23. Random Geek Links It has been a busy week, so we have extra news link goodness with information that is good for you to know. USDA making the move to Microsoft The U.S. Department of Agriculture has announced that it has chosen Microsoft to host things like e-mail, instant messaging, and collaboration through the software giant’s Business Productivity Online Suite. Google says it was cut off from USDA project bid Google is claiming that it was not given a chance to bid on a cloud-computing project for the U.S. Department of Agriculture, for which the contract was awarded to rival Microsoft. Apache is being forced into a Java Fork When Oracle rolled over Apache and Google’s objections to its Java plans in December, the scene was set for Apache to leave and, eventually, force a Java code fork. Tumblr explains daylong outage After experiencing an outage that started on Sunday afternoon and stretched through most of the day yesterday, Tumblr has explained what happened. Google demos Chrome OS, launches pilot program During a press briefing this week in San Francisco, Google launched the Chrome application store and demonstrated Chrome OS, its browser-centric netbook operating system. Don’t expect Spotify in U.S. this holiday season As of last week, Spotify had yet to sign a single licensing deal with a major label, after spending more than a year negotiating, multiple music sources told CNET. December 2010 Patch Tuesday will come with most bulletins ever According to the Microsoft Security Response Center, Microsoft will issue 17 Security Bulletins addressing 40 vulnerabilities on Tuesday, December 14. It will also host a webcast to address customer questions the following day. Hacker plants back door in Symbian firmware Indian hacker Atul Alex has had a look at the firmware for Symbian S60 smartphones and come up with a back door for it. PC quarantines raise tough complexities The concept of quarantining PCs to prevent widespread infection is “interesting, but difficult to implement, with far too many problems”, said security experts. Symantec: DDoS attacks hard to defend It has surfaced that the distributed denial of service (DDoS) attacks on Visa and MasterCard Web sites on Wednesday were carried out by a toolkit known as low orbit ion cannon (LOIC). Web Sockets and the risks of unfinished standards Enthusiasm for a promising new standard called Web Sockets has quickly cooled in some quarters as a potential security problem led some browser makers to hastily postpone support. Internet Explorer 9 to get tracking protection Microsoft is making changes to Internet Explorer 9’s security features that will better enable users to keep sites from tracking their activity across browsing sessions. NASA sold PCs with sensitive data NASA failed to remove sensitive data from computers that it sold, according to an audit report released this week. Cybercrooks create fake Amazon receipts The bad guys have created yet another online scam, this one involving fake Amazon receipts. World of Warcraft character move fees waived Until December 22, Blizzard will allow free realm transfers from 25 highly populated servers to alleviate log-in queues or performance issues. (The free transfers are one-way and one-time only.) SpaceX Dragon reaches orbit atop a Falcon with a fiery tail The Space Exploration Technologies corporation has become the first nongovernmental entity to put a vehicle into low Earth orbit. Geek Video of the Week If birds have wings, then why are the Angry Birds using slingshots? Photo by Dorkly Bits. Wait… Birds have Wings, Why are the Angry Ones Using Slingshots? Sysadmin Geek Tips How To Setup Email Alerts on Linux Using Gmail or SMTP Linux machines may require administrative intervention in countless ways, but without manually logging into them how would you know about it? Here’s how to setup emails to get notified when your machines want some tender love and attention. Random TinyHacker Links Red Panda Webcam Support Firefox and the Knoxville Zoo’s Red Panda program. Christmas Icons (Icons we like) Superb set of holiday icons by lgp85 at deviantArt. Download the .zip and use as .png or convert to .ico at Convertico.com or with tiny app Imagicon. Super User Questions Enjoy reading the great answers to this week’s popular questions from Super User Useful USB boot disks? DVD/CD burning .zip: is it more reliable, faster, longer lasting to burn a zip of files rather than the files as a folder? What are other ways to backup my files if I do not have an external drive? Anti virus what is the difference between these all? How can I block all Facebook elements/content? How-To Geek Weekly Article Recap Have you had a busy week between work and preparing for the holidays? Get caught up on your HTG reading with our hottest articles of the week. 20 Windows Keyboard Shortcuts You Might Not Know The 50 Best Registry Hacks that Make Windows Better LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology HTG Explains: Which Linux File System Should You Choose? How to Use and Customize Google Chrome Web Apps One Year Ago on How-To Geek This week’s batch of retro geeky goodness is all about customizing Windows 7. ClassicShell Adds Classic Start Menu and Explorer Features to Windows 7 Get an Aero-Styled Classic Start Menu in Windows 7 Customize the Windows 7 Logon Screen Get the Classic Style Network Activity Indicator Back in Windows 7 How To Enable Check Boxes for Items In Windows 7 The Geek Note We would like you to join us in welcoming Jason Fitzpatrick to the writing staff here at How-To Geek. He started with us this past week, so take some time to read through his articles about the Wii, Kindle, & PlayStation 2 Peripherals and leave a friendly comment to say “Hi”! Got a great tip to share? Make sure to send it in to us at [email protected]. Photo by real00. Latest Features How-To Geek ETC The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Our Favorite Tech: What We’re Thankful For at How-To Geek Settle into Orbit with the Voyage Theme for Chrome and Iron Awesome Safari Compass Icons Set Escape from the Exploding Planet Wallpaper Move Your Tumblr Blog to WordPress Pytask is an Easy to Use To-Do List Manager for Your Ubuntu System Snowy Christmas House Personas Theme for Firefox

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• Week in Geek: LastPass Rescues Xmarks Edition

  - by Asian Angel

  This week we learned how to breathe new life into an aging Windows Mobile 6.x device, use filters in Photoshop, backup and move VirtualBox machines, use the BitDefender Rescue CD to clean an infected PC, and had fun setting up a pirates theme on our computers. Photo by _nash. Weekly Feature Do you love using the Faenza icon set on your Ubuntu system but feel that there are a few much needed icons missing (or you desire a different version of a particular icon)? Then you may want to take a look at the Faenza Variants icon pack. The icons are available in the following sizes: 16px, 22px, 32px, 48px and scalable sizes. Photo by Asian Angel. Faenza Variants Random Geek Links Another week with extra link goodness to help keep you on top of the news. Photo by Asian Angel. LastPass acquires Xmarks, premium service announced Xmarks announced that it has been acquired by LastPass, a cross-platform password management service. This also means that Xmarks is now in transition from a “free” to a “freemium” business model. WikiLeaks reappears on European Net domains WikiLeaks has re-emerged on a Swiss Internet domain followed by domains in Germany, Finland, and the Netherlands, sidestepping a move that had in effect taken the controversial site off the Internet. Iran: Yes, Stuxnet hurt our nuclear program The Stuxnet worm got some big play from Iranian President Mahmoud Ahmadinejad, who acknowledged that the malware dinged his nuclear program. More Windows Rogues than Just AV – Fake Defragmenter Check Disk Don’t think for a second that rogues are limited to scareware, because as so-called products such as “System Defragmenter”, “Scan Disk” “Check Disk” prove, they’re not. Internet Explorer’s Protected Mode can be bypassed Researchers from Verizon Business have now described a way of bypassing Protected Mode in IE 7 and 8 in order to gain access to user accounts. Can you really see who viewed your Facebook profile? Rogue application spreads virally Once again, a rogue application is spreading virally between Facebook users pretending to offer you a way of seeing who has viewed your profile. More holes in Palm’s WebOS Researchers Orlando Barrera and Daniel Herrera, who both work for security firm SecTheory, have discovered a gaping security hole in Palm’s WebOS smartphone operating system. Next-gen banking Trojans hit APAC With the proliferation of banking Trojans, Web and smartphone users of online banking services have to be on constant alert to avoid falling prey to fraud schemes, warned Etay Maor, project manager for RSA Fraud Action. AVG update cripples 64-bit computers A signature update automatically deployed by the AVG virus scanner Thursday has crippled numerous computers. Article includes link to forums to fix computers affected after a restart. Congress moves to outlaw ‘mystery charges’ for Web shoppers Legislation that makes it illegal for Web merchants and so-called post-transaction marketers to charge credit cards without the card owners’ say-so came closer to becoming law this week. Ballmer Set to “Look Into” Windows Home Server Drive Extender Fiasco Tuesday’s announcement from Microsoft regarding the removal of Drive Extender from Windows Home Server has sent shock waves across the web. Google tweaks search recipe to ding scam artists Google has changed its search algorithm to penalize sites deemed to provide an “extremely poor user experience” following a New York Times story on a merchant who justified abusive behavior towards customers as a search-engine optimization tactic. Geek Video of the Week Watch as our two friends debate back and forth about the early adoption of new technology through multiple time periods (Stone Age to the far future). Will our reluctant friend finally succumb to the temptation? Photo by CollegeHumor. Early Adopters Through History Random TinyHacker Links Fix Issues in Windows 7 Using Reliability Monitor Learn how to analyze Windows 7 errors and then fix them using the built-in reliability monitor. Learn About IE Tab Groups Tab groups is a useful feature in IE 8. Here’s a detailed guide to what it is all about. Google’s Book Helps You Learn About Browsers and Web A cool new online book by the Google Chrome team on browsers and the web. TrustPort Internet Security 2011 – Good Security from a Less Known Provider TrustPort is not exactly a well-known provider of security solutions. At least not in the consumer space. This review tests in detail their latest offering. How the World is Using Cell phones An infographic showing the shocking demographics of cell phone use. Super User Questions See the great answers to these questions from Super User. I am unable to access my C drive. It says it is unable to display current owner. List of Windows special directories/shortcuts like ‘%TEMP%’ Is using multiple passes for wiping a disk really necessary? How can I view two files side by side in Notepad++ Is there any tool that automatically puts screenshots to my Dropbox? How-To Geek Weekly Article Recap Look through our hottest articles from this past week at How-To Geek. How to Create a Software RAID Array in Windows 7 9 Alternatives for Windows Home Server’s Drive Extender Why Doesn’t Disk Cleanup Delete Everything from the Temp Folder? Ask the Readers: How Much Do You Customize Your Operating System? How to Upload Really Large Files to SkyDrive, Dropbox, or Email One Year Ago on How-To Geek Enjoy reading through these awesome articles from one year ago. How To Upgrade from Vista to Windows 7 Home Premium Edition How To Fix No Aero Transparency in Windows 7 Troubleshoot Startup Problems with Startup Repair Tool in Windows 7 & Vista Rename the Guest Account in Windows 7 for Enhanced Security Disable Error Reporting in XP, Vista, and Windows 7 The Geek Note That wraps things up here for this week. Regardless of the weather wherever you may be, we hope that you have an opportunity to get outside and have some fun! Remember to keep sending those great tips in to us at [email protected]. Photo by Tony the Misfit. Latest Features How-To Geek ETC The How-To Geek Guide to Learning Photoshop, Part 8: Filters Get the Complete Android Guide eBook for Only 99 Cents [Update: Expired] Improve Digital Photography by Calibrating Your Monitor The How-To Geek Guide to Learning Photoshop, Part 7: Design and Typography How to Choose What to Back Up on Your Linux Home Server How To Harmonize Your Dual-Boot Setup for Windows and Ubuntu Hang in There Scrat! – Ice Age Wallpaper How Do You Know When You’ve Passed Geek and Headed to Nerd? On The Tip – A Lamborghini Theme for Chrome and Iron What if Wile E. Coyote and the Road Runner were Human? [Video] Peaceful Winter Cabin Wallpaper Store Tabs for Later Viewing in Opera with Tab Vault

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• I have finally traded my Blackberry in for a Droid!

  - by Bob Porter

  Over the years I have used a number of different types of phones. Windows Mobile, Blackberry, Nokia, and now Android. Until the Blackberry, which was my last phone (and I still have one issued from my office) I had never found a phone that “just worked” especially with email and messaging. The Blackberry did, and does, excel at those functions. My last personal phone was a Storm 1 which was Blackberry’s first touch screen phone. The Storm 2 was an improved version that fixed some screen press detection issues from the first model and it added Wifi. Over the last few years I have watched others acquire and fall in love with their ‘Droid’s including a number of iPhone users which surprised me. Our office has until recently only supported Blackberry phones, adding iPhones within the last year or so. When I spoke with our internal telecom folks they confirmed they were evaluating Android phones, but felt they still were not secure enough out of the box for corporate use and SOX compliance. That being said, as a personal phone, the Droid Rocks! I am impressed with its speed, the number of apps available, and the overall design. It is not as “flashy” as an iPhone but it does everything that I care about and more. The model I bought is the Motorola Droid 2 Global from Verizon. It is currently running Android 2.2 for it’s OS, 2.3 is just around the corner. It has 8 gigs of internal flash memory and can handle up to a 32 gig SDCard. (I currently have 2 8 gig cards, one for backups, and have ordered a 16 gig card!) Being a geek at heart, I “rooted” the phone which means gained superuser access to the OS on the phone. And opens a number of doors for further modifications down the road. Also being a geek meant I have already setup a development environment and built and deployed the obligatory “Hello Droid” application. I will be writing of my development experiences with this new platform here often, to start off I thought I would share my current application list to give you an idea what I am using. Zedge: http://market.android.com/details?id=net.zedge.android XDA: http://market.android.com/details?id=com.quoord.tapatalkxda.activity WRAL.com: http://market.android.com/details?id=com.mylocaltv.wral Wireless Tether: http://market.android.com/details?id=android.tether Winamp: http://market.android.com/details?id=com.nullsoft.winamp Win7 Clock: http://market.android.com/details?id=com.androidapps.widget.toggles.win7 Wifi Analyzer: http://market.android.com/details?id=com.farproc.wifi.analyzer WeatherBug: http://market.android.com/details?id=com.aws.android Weather Widget Forecast Addon: http://market.android.com/details?id=com.androidapps.weather.forecastaddon Weather & Toggle Widgets: http://market.android.com/details?id=com.androidapps.widget.weather2 Vlingo: http://market.android.com/details?id=com.vlingo.client VirtualTENHO-G: http://market.android.com/details?id=jp.bustercurry.virtualtenho_g Twitter: http://market.android.com/details?id=com.twitter.android TweetDeck: http://market.android.com/details?id=com.thedeck.android.app Tricorder: http://market.android.com/details?id=org.hermit.tricorder Titanium Backup PRO: http://market.android.com/details?id=com.keramidas.TitaniumBackupPro Titanium Backup: http://market.android.com/details?id=com.keramidas.TitaniumBackup Terminal Emulator: http://market.android.com/details?id=jackpal.androidterm Talking Tom Free: http://market.android.com/details?id=com.outfit7.talkingtom Stock Blue: http://market.android.com/details?id=org.adw.theme.stockblue ST: Red Alert Free: http://market.android.com/details?id=com.oldplanets.redalertwallpaper ST: Red Alert: http://market.android.com/details?id=com.oldplanets.redalertwallpaperplus Solitaire: http://market.android.com/details?id=com.kmagic.solitaire Skype: http://market.android.com/details?id=com.skype.raider Silent Time Lite: http://market.android.com/details?id=com.QuiteHypnotic.SilentTime ShopSavvy: http://market.android.com/details?id=com.biggu.shopsavvy Shopper: http://market.android.com/details?id=com.google.android.apps.shopper Shiny clock: http://market.android.com/details?id=com.androidapps.clock.shiny ShareMyApps: http://market.android.com/details?id=com.mattlary.shareMyApps Sense Glass ADW Theme: http://market.android.com/details?id=com.dtanquary.senseglassadwtheme ROM Manager: http://market.android.com/details?id=com.koushikdutta.rommanager Roboform Bookmarklet Installer: http://market.android.com/details?id=roboformBookmarkletInstaller.android.com RealCalc: http://market.android.com/details?id=uk.co.nickfines.RealCalc Package Buddy: http://market.android.com/details?id=com.psyrus.packagebuddy Overstock: http://market.android.com/details?id=com.overstock OMGPOP Toggle: http://market.android.com/details?id=com.androidapps.widget.toggle.omgpop OI File Manager: http://market.android.com/details?id=org.openintents.filemanager nook: http://market.android.com/details?id=bn.ereader MyAtlas-Google Maps Navigation ext: http://market.android.com/details?id=com.adaptdroid.navbookfree3 MSN Droid: http://market.android.com/details?id=msn.droid.im Matrix Live Wallpaper: http://market.android.com/details?id=com.jarodyv.livewallpaper.matrix LogMeIn: http://market.android.com/details?id=com.logmein.ignitionpro.android Liveshare: http://market.android.com/details?id=com.cooliris.app.liveshare Kobo: http://market.android.com/details?id=com.kobobooks.android Instant Heart Rate: http://market.android.com/details?id=si.modula.android.instantheartrate IMDb: http://market.android.com/details?id=com.imdb.mobile Home Plus Weather: http://market.android.com/details?id=com.androidapps.widget.skin.weather.homeplus Handcent SMS: http://market.android.com/details?id=com.handcent.nextsms H7C Clock: http://market.android.com/details?id=com.androidapps.widget.clock.skin.h7c GTasks: http://market.android.com/details?id=org.dayup.gtask GPS Status: http://market.android.com/details?id=com.eclipsim.gpsstatus2 Google Voice: http://market.android.com/details?id=com.google.android.apps.googlevoice Google Sky Map: http://market.android.com/details?id=com.google.android.stardroid Google Reader: http://market.android.com/details?id=com.google.android.apps.reader GoMarks: http://market.android.com/details?id=com.androappsdev.gomarks Goggles: http://market.android.com/details?id=com.google.android.apps.unveil Glossy Black Weather: http://market.android.com/details?id=com.androidapps.widget.weather.skin.glossyblack Fox News: http://market.android.com/details?id=com.foxnews.android Foursquare: http://market.android.com/details?id=com.joelapenna.foursquared FBReader: http://market.android.com/details?id=org.geometerplus.zlibrary.ui.android Fandango: http://market.android.com/details?id=com.fandango Facebook: http://market.android.com/details?id=com.facebook.katana Extensive Notes Pro: http://market.android.com/details?id=com.flufflydelusions.app.extensive_notes_donate Expense Manager: http://market.android.com/details?id=com.expensemanager Espresso UI (LightShow w/ Slide): http://market.android.com/details?id=com.jaguirre.slide.lightshow Engadget: http://market.android.com/details?id=com.aol.mobile.engadget Earth: http://market.android.com/details?id=com.google.earth Drudge: http://market.android.com/details?id=com.iavian.dreport Dropbox: http://market.android.com/details?id=com.dropbox.android DroidForums: http://market.android.com/details?id=com.quoord.tapatalkdrodiforums.activity DroidArmor ADW: http://market.android.com/details?id=mobi.addesigns.droidarmorADW Droid Weather Icons: http://market.android.com/details?id=com.androidapps.widget.weather.skins.white Droid 2 Bootstrapper: http://market.android.com/details?id=com.koushikdutta.droid2.bootstrap doubleTwist: http://market.android.com/details?id=com.doubleTwist.androidPlayer Documents To Go: http://market.android.com/details?id=com.dataviz.docstogo Digital Clock Widget: http://market.android.com/details?id=com.maize.digitalClock Desk Home: http://market.android.com/details?id=com.cowbellsoftware.deskdock Default Clock: http://market.android.com/details?id=com.androidapps.widget.clock.skins.defaultclock Daily Expense Manager: http://market.android.com/details?id=com.techahead.ExpenseManager ConnectBot: http://market.android.com/details?id=org.connectbot Colorized Weather Icons: http://market.android.com/details?id=com.androidapps.widget.weather.colorized Chrome to Phone: http://market.android.com/details?id=com.google.android.apps.chrometophone CardStar: http://market.android.com/details?id=com.cardstar.android Books: http://market.android.com/details?id=com.google.android.apps.books Black Ipad Toggle: http://market.android.com/details?id=com.androidapps.toggle.widget.skin.blackipad Black Glass ADW Theme: http://market.android.com/details?id=com.dtanquary.blackglassadwtheme Bing: http://market.android.com/details?id=com.microsoft.mobileexperiences.bing BeyondPod Unlock Key: http://market.android.com/details?id=mobi.beyondpod.unlockkey BeyondPod: http://market.android.com/details?id=mobi.beyondpod BeejiveIM: http://market.android.com/details?id=com.beejive.im Beautiful Widgets Animations Addon: http://market.android.com/details?id=com.levelup.bw.forecast Beautiful Widgets: http://market.android.com/details?id=com.levelup.beautifulwidgets Beautiful Live Weather: http://market.android.com/details?id=com.levelup.beautifullive BBC News: http://market.android.com/details?id=net.jimblackler.newswidget Barnacle Wifi Tether: http://market.android.com/details?id=net.szym.barnacle Barcode Scanner: http://market.android.com/details?id=com.google.zxing.client.android ASTRO SMB Module: http://market.android.com/details?id=com.metago.astro.smb ASTRO Pro: http://market.android.com/details?id=com.metago.astro.pro ASTRO Bluetooth Module: http://market.android.com/details?id=com.metago.astro.network.bluetooth ASTRO: http://market.android.com/details?id=com.metago.astro AppBrain App Market: http://market.android.com/details?id=com.appspot.swisscodemonkeys.apps App Drawer Icon Pack: http://market.android.com/details?id=com.adwtheme.appdrawericonpack androidVNC: http://market.android.com/details?id=android.androidVNC AndroidGuys: http://market.android.com/details?id=com.handmark.mpp.AndroidGuys Android System Info: http://market.android.com/details?id=com.electricsheep.asi AndFTP: http://market.android.com/details?id=lysesoft.andftp ADWTheme Red: http://market.android.com/details?id=adw.theme.red ADWLauncher EX: http://market.android.com/details?id=org.adwfreak.launcher ADW.Theme.One: http://market.android.com/details?id=org.adw.theme.one ADW.Faded theme: http://market.android.com/details?id=com.xrcore.adwtheme.faded ADW Gingerbread: http://market.android.com/details?id=me.robertburns.android.adwtheme.gingerbread Advanced Task Killer Free: http://market.android.com/details?id=com.rechild.advancedtaskkiller Adobe Reader: http://market.android.com/details?id=com.adobe.reader Adobe Flash Player 10.1: http://market.android.com/details?id=com.adobe.flashplayer Adobe AIR: http://market.android.com/details?id=com.adobe.air 3G Auto OnOff: http://market.android.com/details?id=com.yuantuo --- Generated by ShareMyApps http://market.android.com/details?id=com.mattlary.shareMyApps Sent from my Droid

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• Week in Geek: FBI Back Door in OpenBSD Edition

  - by Asian Angel

  This week we learned how to migrate bookmarks from Delicious to Diigo, fix annoying arrows, play old-school DOS games, schedule smart computer shutdowns, use breaks in Microsoft Word to better format documents, check the condition of hard-disks using Linux disk utilities, & what the Linux fstab is and how it works. Photo by Jameson42. Random Geek Links Another week with extra news link goodness to help keep you up to date. Photo by justmakeit. Report of FBI back door roils OpenBSD community Allegations that the FBI surreptitiously placed a back door into the OpenBSD operating system have alarmed the computer security community, prompting calls for an audit of the source code and claims that the charges must be a hoax. Fortinet: Job outlook improving for cybercrooks In an ironic twist in the job market, more positions will open up for developers who can write customized malware packers, people who can break CAPTCHA codes, and distributors who can spread malicious code, according to Fortinet. Enisa: Malware for smartphones is a ’serious risk’ Businesses and consumers are at risk of data breaches through smartphone use, according to the European Network and Information Security Agency. The trick with the f: Google and Microsoft web sites distribute malware Last week, Google’s DoubleClick advertising platform and Microsoft’s rad.msn.com online ad network briefly distributed malware to other web sites in the form of advertising banners. New scam tactic: Fake disk defraggers It would appear that scammers are trying out new programs to see which might best confuse potential victims and evade detection by legitimate antivirus software. Microsoft closes IE and Stuxnet holes As previously announced, Microsoft has released 17 security updates to close 40 security holes. All four Windows holes so far disclosed in connection with Stuxnet have now been closed. Microsoft Offers H.264 Support to Firefox on Windows via Add-On The new HTML5 Extension for Windows Media Player Firefox Plug-in add-on from Microsoft offers users that are running Firefox on Windows 7 H.264 support for HTML5 video playback. Google proclaims Chrome business-ready Google has announced that Chrome is ready for corporate use. Microsoft Tells Exchange Customers to Think Twice Before Opting for Google Message Continuity This week, Microsoft is telling companies still running Exchange 2010’s precursors that they should carefully consider the implications of embracing Google Message Continuity. Who Google has in mind for its Chrome OS users Steven Vaughan-Nichols explains why he feels that Chrome OS will be ideal for either office-workers or people who need a computer, but do not know the first thing about how to use one safely. Oracle takes office suite to the cloud Oracle has introduced Cloud Office 1.0, a cloud-based version of its office suite, which is aimed at web and mobile users. Mozilla pays premiums for reports of vulnerabilities The Mozilla Foundation has followed Google’s example by expanding its rewards program for reports of vulnerabilities in its Web applications. Who bought those 882 Novell patents? Not just Microsoft The mysterious CPTN Holdings — the organization that bought the 882 Novell patents as part of the terms of the Attachmate acquisition of Novell – has been unmasked (Microsoft, Apple, EMC and Oracle). Appeals court: Feds need warrants for e-mail Police must obtain search warrants before perusing Internet users’ e-mail records, a federal appeals court ruled today in a landmark decision that struck down part of a 1986 law allowing warrantless access. Geek Video of the Week What happens when someone plays a wicked prank by shoveling crazy snow paths that lead to dead ends or turn back on themselves? Watch to find out! Photo by CollegeHumor. Janitor Snow Shoveling Prank Random TinyHacker Links The Oatmeal on Cat vs Internet What lengths will our poor neglected kitty hero have to go to in order to get some attention? Guide On Using JoliCloud With Windows JoliCloud is a nifty operating system that’s made for people who need a light-weight OS that’s mostly cloud based. Check this guide on using it with Windows. Use Cameyo to Easily Create Portable Programs Here’s a nifty tool to make portable apps out of programs in Windows. Check out the guide to do it. Better Family Tech Support A nice new site by Google to help members of family understand how computers work. Track Your Stolen Mobile Phone With F-Secure A useful anti-theft tool for your mobile phone. Super User Questions Another week with great answers to popular questions from Super User. What Chrome password manager fits my requirements? What’s the best way to be able to reimage windows computers? Could you suggest feature-rich disk-based personal backup program for linux (and I’ve seen a few)? What is IPv6 and why should I care? Is there any way to find out what programs are trying to connect to Internet on windows? How-To Geek Weekly Article Recap Here are our hottest articles full of geeky goodness from this past week at HTG. 20 OS X Keyboard Shortcuts You Might Not Know Microsoft Security Essentials 2.0 Kills Viruses Dead. Download It Now. Is Your Desktop Printer More Expensive Than Printing Services? Ask the Readers: Would You Be Willing to Give Windows Up and Use a Different O.S.? The Twelve Days of Geekmas One Year Ago on How-To Geek Enjoy reading through our latest batch of retro-geek goodness from one year ago. Macrium Reflect is a Free and Easy To Use Backup Utility How To Turn a Physical Computer Into A Virtual Machine with Disk2vhd How To Restore Windows 7 from a System Image How To Manage Hard Drive Space Used by Windows 7 Backup and Restore How To Manage Hibernate Mode in Windows 7 The Geek Note That is all we have for you this week, so see you back here again after the holidays! Got a great tip? Send it in to us at [email protected]. Photo by mitjamavsar. Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Deathwing the Destroyer – WoW Cataclysm Dragon Wallpaper Drag2Up Lets You Drag and Drop Files to the Web With Ease The Spam Police Parts 1 and 2 – Goodbye Spammers [Videos] Snow Angels Theme for Windows 7 Exploring the Jungle Ruins Wallpaper Protect Your Privacy When Browsing with Chrome and Iron Browser

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• SQL Server 2008 R2 Reporting Services - The Word is But a Stage (T-SQL Tuesday #006)

  - by smisner

  Host Michael Coles (blog|twitter) has selected LOB data as the topic for this month's T-SQL Tuesday, so I'll take this opportunity to post an overview of reporting with spatial data types. As part of my work with SQL Server 2008 R2 Reporting Services, I've been exploring the use of spatial data types in the new map data region. You can create a map using any of the following data sources: Map Gallery - a set of Shapefiles for the United States only that ships with Reporting Services ESRI Shapefile - a .shp file conforming to the Environmental Systems Research Institute, Inc. (ESRI) shapefile spatial data format SQL Server spatial data - a query that includes SQLGeography or SQLGeometry data types Rob Farley (blog|twitter) points out today in his T-SQL Tuesday post that using the SQL geography field is a preferable alternative to ESRI shapefiles for storing spatial data in SQL Server. So how do you get spatial data? If you don't already have a GIS application in-house, you can find a variety of sources. Here are a few to get you started: US Census Bureau Website, http://www.census.gov/geo/www/tiger/ Global Administrative Areas Spatial Database, http://biogeo.berkeley.edu/gadm/ Digital Chart of the World Data Server, http://www.maproom.psu.edu/dcw/ In a recent post by Pinal Dave (blog|twitter), you can find a link to free shapefiles for download and a tutorial for using Shape2SQL, a free tool to convert shapefiles into SQL Server data. In my post today, I'll show you how to use combine spatial data that describes boundaries with spatial data in AdventureWorks2008R2 that identifies stores locations to embed a map in a report. Preparing the spatial data First, I downloaded Shapefile data for the administrative boundaries in France and unzipped the data to a local folder. Then I used Shape2SQL to upload the data into a SQL Server database called Spatial. I'm not sure of the reason why, but I had to uncheck the option to create a spatial index to upload the data. Otherwise, the upload appeared to run successfully, but no table appeared in my database. The zip file that I downloaded contained three files, but I didn't know what was in them until I used Shape2SQL to upload the data into tables. Then I found that FRA_adm0 contains spatial data for the country of France, FRA_adm1 contains spatial data for each region, and FRA_adm2 contains spatial data for each department (a subdivision of region). Next I prepared my SQL query containing sales data for fictional stores selling Adventure Works products in France. The Person.Address table in the AdventureWorks2008R2 database (which you can download from Codeplex) contains a SpatialLocation column which I joined - along with several other tables - to the Sales.Customer and Sales.Store tables. I'll be able to superimpose this data on a map to see where these stores are located. I included the SQL script for this query (as well as the spatial data for France) in the downloadable project that I created for this post. Step 1: Using the Map Wizard to Create a Map of France You can build a map without using the wizard, but I find it's rather useful in this case. Whether you use Business Intelligence Development Studio (BIDS) or Report Builder 3.0, the map wizard is the same. I used BIDS so that I could create a project that includes all the files related to this post. To get started, I added an empty report template to the project and named it France Stores. Then I opened the Toolbox window and dragged the Map item to the report body which starts the wizard. Here are the steps to perform to create a map of France: On the Choose a source of spatial data page of the wizard, select SQL Server spatial query, and click Next. On the Choose a dataset with SQL Server spatial data page, select Add a new dataset with SQL Server spatial data. On the Choose a connection to a SQL Server spatial data source page, select New. In the Data Source Properties dialog box, on the General page, add a connecton string like this (changing your server name if necessary): Data Source=(local);Initial Catalog=Spatial Click OK and then click Next. On the Design a query page, add a query for the country shape, like this: select * from fra_adm1 Click Next. The map wizard reads the spatial data and renders it for you on the Choose spatial data and map view options page, as shown below. You have the option to add a Bing Maps layer which shows surrounding countries. Depending on the type of Bing Maps layer that you choose to add (from Road, Aerial, or Hybrid) and the zoom percentage you select, you can view city names and roads and various boundaries. To keep from cluttering my map, I'm going to omit the Bing Maps layer in this example, but I do recommend that you experiment with this feature. It's a nice integration feature. Use the + or - button to rexize the map as needed. (I used the + button to increase the size of the map until its edges were just inside the boundaries of the visible map area (which is called the viewport). You can eliminate the color scale and distance scale boxes that appear in the map area later. Select the Embed map data in this report for faster rendering. The spatial data won't be changing, so there's no need to leave it in the database. However, it does increase the size of the RDL. Click Next. On the Choose map visualization page, select Basic Map. We'll add data for visualization later. For now, we have just the outline of France to serve as the foundation layer for our map. Click Next, and then click Finish. Now click the color scale box in the lower left corner of the map, and press the Delete key to remove it. Then repeat to remove the distance scale box in the lower right corner of the map. Step 2: Add a Map Layer to an Existing Map The map data region allows you to add multiple layers. Each layer is associated with a different data set. Thus far, we have the spatial data that defines the regional boundaries in the first map layer. Now I'll add in another layer for the store locations by following these steps: If the Map Layers windows is not visible, click the report body, and then click twice anywhere on the map data region to display it. Click on the New Layer Wizard button in the Map layers window. And then we start over again with the process by choosing a spatial data source. Select SQL Server spatial query, and click Next. Select Add a new dataset with SQL Server spatial data, and click Next. Click New, add a connection string to the AdventureWorks2008R2 database, and click Next. Add a query with spatial data (like the one I included in the downloadable project), and click Next. The location data now appears as another layer on top of the regional map created earlier. Use the + button to resize the map again to fill as much of the viewport as possible without cutting off edges of the map. You might need to drag the map within the viewport to center it properly. Select Embed map data in this report, and click Next. On the Choose map visualization page, select Basic Marker Map, and click Next. On the Choose color theme and data visualization page, in the Marker drop-down list, change the marker to diamond. There's no particular reason for a diamond; I think it stands out a little better than a circle on this map. Clear the Single color map checkbox as another way to distinguish the markers from the map. You can of course create an analytical map instead, which would change the size and/or color of the markers according to criteria that you specify, such as sales volume of each store, but I'll save that exploration for another post on another day. Click Finish and then click Preview to see the rendered report. Et voilà...c'est fini. Yes, it's a very simple map at this point, but there are many other things you can do to enhance the map. I'll create a series of posts to explore the possibilities. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Getting Started with Media Browser for Windows Media Center

  - by DigitalGeekery

  If you are a Windows Media Center user, you’ll really want to check out Media Browser. The Media Browser plug-in for Windows Media Center takes your digital media files and displays them in a visually appealing, user friendly interface, complete with images and metadata. Requirements Windows 7 or Vista Microsoft .Net 3.5 Framework  Preparing your Media Files For Media Browser to be able to automatically download images and metadata for your media libraries, your files will have to be correctly named. For example, if you have an mp4 file of the movie Batman Begins, it needs to be named Batman Begins.mp4. It cannot be Batmanbegins.mp4 or Batman-begins.mp4. Otherwise, it’s unlikely that Media Browser will display images and metadata. If you find some of your files aren’t pulling cover art or metadata, double-check the official title of the media on a site like IMBD.com. TV Show files TV show files are handled a bit differently. Every TV series in your collection must have a main folder with the show’s name and individual subfolders for each season. Here is an example of folder structure and supported naming conventions. TV Shows\South Park\Season 1\s01e01 – episode 1.mp4 TV Shows\South Park\Season 1\South Park 1×01 – episode 1.mp4 TV Shows\South Park\Season 1\101 – episode 1.mp4  Note: You need to always have a Season 1 folder even if the show only has only one season. If you have several seasons of a particular show, but don’t happen to have Season 1, simply create a blank season 1 folder. Without a season 1 folder, other seasons will not display properly. Installation and Configuration Download and run the latest Media Browser .msi file by taking the defaults. (Download link below) When you reach the final window, leave the “Configure initial settings” box checked, and click “Finish.” You may get a pop up window informing you that folder permissions are not set correctly for Media Browser. Click “Yes.” Adding Your Media The Browser Configuration Tool should have opened automatically. If not, you can open it by going to Start > All Programs > Media Browser > Media Browser Configuration Wizard. To begin adding media files, click “Add.” Browse for a folder that contains media files and click “OK.” Here we are adding a folder with a group of movie files. You can add multiple folders to each media library. For example, if you have movie files stored in 4 or 5 different folders, you can add them all under a single library in Media Browser.  To add additional folders, click the “Add” button on the right side under your currently added folder. The “Add” button to the left will add an additional Media Library, such as one for TV Shows. When you are finished, close out of the Media Browser Configuration Tool. Open Windows Media Center. You will see Media Browser tile on the main interface. Click to open it. When you initially open Media Browser, you will be prompted to run the initial configuration. Click “OK.” You will see a few general configuration options. The important option is the Metadata. Leave this option checked (it is by default) if you wish to pull images & other metadata for your media. When finished, click “Continue,” and then “OK” to restart Media Browser. When you re-enter Media Browser you’ll see your Media Categories listed below, and recently added files in the main display. Click on a Media Library to view the files.   Click “View” at the top to check out some of the different display options to choose from. Below you see can “Detail.” This presents your videos in a list to the left. When you hover over a title, the synopsis and cover art is displayed to the right. “Cover Flow” displays your titles in a right to left format with mirror cover art. “Thumb Strip” displays your titles in a strip along the bottom with a synopsis, image, and movie data above. Configurations Settings and options can be changed through the Media Browser Configuration Tool, or directly in Media Browser by clicking on the “Wrench” at the bottom right of the main Media Browser page. Certain settings may only be available in one location or the other. Some will be available in both places.   Plug-ins and Themes Media Browser features a variety of Plug-ins and Themes that can add optional customization and slick visual appeal. To install plug-ins or themes, open the Media Browser Configuration Tool. Click on the “plug-ins” tab, and then the “More Plug-ins…” button. Note: Clicking on “Advanced” at the top will reveal several additional configuration tabs. Browse the list of plug-ins on the left. When you find want you like, select it and then click “Install.” When the install is complete, you’ll see them listed under “Installed Plug-ins.” To activate any installed theme, click on the “Display” tab. Select it from the Visual Theme drop down list. Close out of the Media Browser Configuration Tool when finished. Some themes, such as the “Diamond” theme shown below, include optional views and settings which can be accessed through a configuration button at the top of the screen. Clicking on the movie gives you additional images and information such as a synopsis, runtime, IMDB rating…   … and even actors and character names.   All that’s left is to hit “Play” when you’re ready to watch.   Conclusion Media Browser is a fantastic plug-in that brings an entirely different level of media management and aesthetics to Windows Media Center. There are numerous additional customizations and configurations we have not covered here such as adding film trailers, music support, and integrating Recorded TV. Media Browser will run on both Windows 7 and Vista. Extenders are also supported but may require additional configuration. Download Media Browser Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Schedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7Add Color Coding to Windows 7 Media Center Program GuideIntegrate Boxee with Media Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 If it were only this easy SyncToy syncs Files and Folders across Computers on a Network (or partitions on the same drive) Classic Cinema Online offers 100’s of OnDemand Movies OutSync will Sync Photos of your Friends on Facebook and Outlook Windows 7 Easter Theme YoWindoW, a real time weather screensaver

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• Find More Streaming TV Online with Clicker.tv

  - by DigitalGeekery

  Looking for a way to access more of your favorite TV Shows and other online entertainment? Today we’ll take a look at Clicker.tv which offers an awesome way to find tons of TV programs and movies. Clicker.tv Clicker.tv is an HTML5 web application that indexes both free and premium content from sources like Hulu, Netflix, Amazon, iTunes, and more. Some movies or episodes, such as those from Netflix and Amazon.com’s Video on Demand, will require viewers to have a membership, or pay a fee to access content. There is also a Clicker.tv app for Boxee.   Navigation Navigating in Clicker.tv is rather easy with your keyboard. Directional Keys: navigate up, down, left, and right. Enter: make a selection Backspace: return to previous screen Escape: return to the Clicker.tv home screen. Note: You can also navigate through Clicker.tv with your PC remote. Recommended Browsers Firefox 3.6 + Safari 4.0 + Internet Explorer 8 + Google Chrome Note: You’ll need the latest version of Flash installed to play the majority of content. Earlier versions of the above browsers may work, but for full keyboard functionality, stick with the recommendations. Using Clicker.tv The first time you go to Clicker.tv, (link below) you’ll be met with a welcome screen and some helpful hints. Click Enter when finished.   The Home screen feature Headliners, Trending Shows, and Trending Episodes. You can scroll through the different options and category links along the left side.   The Search link pulls up an onscreen keyboard so you can enter search terms with a remote as well as a keyboard. Type in your search terms and matching items are displayed on the screen.   You can also browse by a wide variety of categories. Select TV to browse only available TV programs. Or, browse only Movies in the movie category. There are also links for Web content and Music.   Creating an Account You can access all Clicker.tv content without an account, but a Clicker account allows users to create playlists and subscribe to shows and have them automatically added to their playlist. You’ll need to go to Clicker.com and create an account. You’ll find the link at the upper right of the page. Enter a username, password and email address. There also an option to link with Facebook, or you can simply Skip this step.   Go to Clicker.tv and sign in. You can manually type in your credentials or use the onscreen keyboard with your remote.   Settings If you’d prefer not to display content from premium sites or Netflix, you can remove them through the Settings. Toggle Amazon, iTunes and Netflix on or off.   Watching Episodes To watch an episode, select the image to begin playing from the default source, or select one of the other options. You can see in the example below that you can choose to watch the episode from Fox, Hulu, or Amazon Video on Demand.   Your episode will then launch and begin playing from your chosen source. If you choose a premium content source such as iTunes or Amazon’s VOD, you’ll be taken to the Amazon’s website or iTunes and prompted to purchase the content.   Playlists Once you’ve created an account and signed in, you can begin adding Shows to your playlist. Choose a series and select Add to Playlist.   You’ll see in the example below that Family Guy has been Added and the number 142 is shown next to the playlist icon to indicate that 142 episodes has been added to your playlist. Underneath the listings for each episode in your playlist you can mark as Watched, or Remove individual episodes.   You can also view the playlist or make any changes from the Clicker.com website. Click on “Playlist” on the top right of the Clicker.com site to access your playlists. You can select individual episodes from your playlists, remove them, or mark them as watched or unwatched. Clicker.TV and Boxee Boxee offers a Clicker.TV app that features a limited amount of the Clicker.TV content. You’ll find Clicker.TV located in the Boxee Apps Library. Select the Clicker App and then choose Start. From the Clicker App interface you can search or browse for available content. Select an episode you’d like to view… Then select play in the pop up window. You can also add it to your Boxee queue, share it, or add a shortcut, just as you can from other Boxee apps. When you click play your episode will launch and begin playing in Boxee. Conclusion Clicker.TV is currently still in Beta and has some limitations. Typical remotes won’t work completely in all external websites. So, you’ll still need a keyboard to be able to perform some operations such as switching to full screen mode. The Boxee app offers a more fully remote friendly environment, but unfortunately lacks a good portion of the Clicker.tv content. As with many content sites, availability of certain programming may be limited by your geographic location. Want to add Clicker.TV functionality to Windows Media Center? You can do so through the Boxee Integration for Windows 7 Media Center plug-in. Clicker.tv Clicker.com Similar Articles Productive Geek Tips Share Digital Media With Other Computers on a Home Network with Windows 7Stream Music and Video Over the Internet with Windows Media Player 12Listen to Online Radio with AntennaEnable Media Streaming in Windows Home Server to Windows Media PlayerNorton Internet Security 2010 [Review] TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos

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• Convert a DVD Movie Directly to AVI with FairUse Wizard 2.9

  - by DigitalGeekery

  Are you looking for a way to backup your DVD movie collection to AVI?  Today we’ll show you how to rip a DVD movie directly to AVI with FairUse Wizard. About FairUse Wizard FairUse Wizard 2.9 uses the DivX, Xvid, or h.264 codec to convert DVD to an AVI file. It comes in both a free version and commercial version. The free, or “Light” version, can create files up 700MB while the commercial version can output a 1400MB file. This will allow you to back up your movies to CD, or even multiple movies on a single DVD. FairUse Wizard states that it does not work on copy protected discs, but we’ve seen it work on all but some of the most recent copy protection. For this tutorial we’re using the free Light Edition to convert a DVD to AVI. They also offer a commercial version that you can get for $29.99 and it offers even more encoding possibilities for converting video to you portable digital devices. Installation and Configuration Download and install FairUse Wizard. (Download link below). Once the install is complete, open FairUse Wizard by going to Start > All Programs >  FairUse Wizard 2 >  FairUse Wizard 2.   FairUse Wizard will open on the new project screen. Select “Create a new project” and type a project name into the text box. This will be used as the file output name.  Ex: A project name of Simpsons Movie will give you an output file of Simpsons Movie.avi.   Next, browse for a destination folder for the output file and temp files. Note that you will need a minimum of 6 GB of free disk space for the conversion process. Note: Much of that 6 GB will be used for temporary files that we will delete after the conversion process.   Click on the Options button at the bottom.   Under Preferences, choose your preferred video codec and file output size. XviD and x264 are installed by default. If you prefer to use DivX, you will have to install it separately. Also note the “Two pass” option. Checking the “Two pass” box will encode your video twice for higher quality, but will take more time. Un-checking the box will speed up the conversion process.   Under Audio track, note that English subtitles are enabled by default, so to remove the subtitles, you will need to change the dropdown list so it shows only a dash (-). You can also select “Use TV Mode” if your primary playback will be on a 4:3 TV screen. Click “Next.” Full Auto Mode vs. Manual Mode You should now be back to the initial screen. Next, we’ll need to determine whether or not we can use “Full Auto Mode” to convert the movie. The difference is that “Full Auto Mode” will automatically perform a few steps that you will otherwise have to do manually. If you choose the “Full Auto Mode” option, FairUse Wizard will look for the video on the DVD with the longest duration and assume it is the chain that it should convert to AVI. It’s possible, however, your disc may contain a few chains of similar size, such as a theatrical cut and director’s cut, and the longest chain may not be the one you wish to convert. Make sure that “Full auto mode” is not checked yet, and click “Next.”   FairUse Wizard will parse the IFO files and display all video chains longer than 60  seconds. In most cases, you will only find that the largest chain is the one closely matching the duration of the movie. In these instances, you can use “Full Auto Mode.” If you find more than one chain that are close in duration to the length of the movie, consult the literature on the DVD case, or search online, to find the actual running time of the movie. If the proper file chain is not the longest chain, you won’t be able to use “Full Auto Mode.”   Full Auto Mode To use “Full Auto Mode,” simply click the “Back” button to return to the initial screen Now, place a check in the “Full auto mode” check box. Click “Next.” You will then be prompted to chose your DVD drive, then click “OK.” FairUse Wizard will parse the IFO files… … and then prompt you to Select your drive that contains the DVD one more time before beginning the conversion process. Click “OK.”   Manual Mode If you cannot (or don’t wish to) use Full Auto Mode, choose the appropriate video chain and click “Next.” FairUse Wizard will first go through the process of indexing the video. Note: If you get a runtime error during this portion of the process, it likely means that FairUse Wizard cannot handle the copy protection, and thus cannot convert the DVD. FairUse Wizard will automatically detect a cropping region. If necessary, you can edit the cropping region by adjusting the cropping region settings to the left. Click “Next.” Next, click “Auto Detect” to choose the proper field combination. Click “OK” on the pop up window that displays your Field Mode. Then click “Next.” This next screen is mainly comprised of settings from the Options screen. You can make changes at this point such as codec or output size. Click “Next” when ready.   Video Conversion Now the video conversion process will begin. This may take a few hours depending on your system’s hardware. Note: There is a check box to “Shutdown computer when done” if you choose to run the conversion overnight or before leaving for work. The first phase will be video encoding… Then the audio… If you chose the “Two Pass” option, your video video will be encoded again on 2nd pass. Then you’re finished. Unfortunately, FairUse Wizard doesn’t clean up after itself very well. After the process is complete, you’ll want to browse to your output directory and delete all the temporary files as they take up a considerable amount of hard drive space. Now you’re ready to enjoy your movie. Conclusion FairUse Wizard is a nice way to backup your DVD movies to good quality .avi files. You can store them on your hard drive, watch them on a media PC, or burn them to disc. Many DVD players even allow for playback of DivX or XviD encoded video from a CD or DVD. For those of you with children, you can burn that AVI file to CD for your kids, and keep your original DVDs stored safely out of harms way. Download Download FairUse Wizard 2.9 LE Similar Articles Productive Geek Tips Kantaris is a Unique Media Player Based on VLCHow to Make/Edit a movie with Windows Movie Maker in Windows VistaAutomatically Mount and View ISO files in Windows 7 Media CenterTune Your ClearType Font Settings in Windows VistaAdd Images and Metadata to Windows 7 Media Center Movie Library TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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• A Guided Tour of Complexity

  - by JoshReuben

  I just re-read Complexity – A Guided Tour by Melanie Mitchell , protégé of Douglas Hofstadter ( author of “Gödel, Escher, Bach”) http://www.amazon.com/Complexity-Guided-Tour-Melanie-Mitchell/dp/0199798109/ref=sr_1_1?ie=UTF8&qid=1339744329&sr=8-1 here are some notes and links:   Evolved from Cybernetics, General Systems Theory, Synergetics some interesting transdisciplinary fields to investigate: Chaos Theory - http://en.wikipedia.org/wiki/Chaos_theory – small differences in initial conditions (such as those due to rounding errors in numerical computation) yield widely diverging outcomes for chaotic systems, rendering long-term prediction impossible. System Dynamics / Cybernetics - http://en.wikipedia.org/wiki/System_Dynamics – study of how feedback changes system behavior Network Theory - http://en.wikipedia.org/wiki/Network_theory – leverage Graph Theory to analyze symmetric  / asymmetric relations between discrete objects Algebraic Topology - http://en.wikipedia.org/wiki/Algebraic_topology – leverage abstract algebra to analyze topological spaces There are limits to deterministic systems & to computation. Chaos Theory definitely applies to training an ANN (artificial neural network) – different weights will emerge depending upon the random selection of the training set. In recursive Non-Linear systems http://en.wikipedia.org/wiki/Nonlinear_system – output is not directly inferable from input. E.g. a Logistic map: Xt+1 = R Xt(1-Xt) Different types of bifurcations, attractor states and oscillations may occur – e.g. a Lorenz Attractor http://en.wikipedia.org/wiki/Lorenz_system Feigenbaum Constants http://en.wikipedia.org/wiki/Feigenbaum_constants express ratios in a bifurcation diagram for a non-linear map – the convergent limit of R (the rate of period-doubling bifurcations) is 4.6692016 Maxwell’s Demon - http://en.wikipedia.org/wiki/Maxwell%27s_demon - the Second Law of Thermodynamics has only a statistical certainty – the universe (and thus information) tends towards entropy. While any computation can theoretically be done without expending energy, with finite memory, the act of erasing memory is permanent and increases entropy. Life & thought is a counter-example to the universe’s tendency towards entropy. Leo Szilard and later Claude Shannon came up with the Information Theory of Entropy - http://en.wikipedia.org/wiki/Entropy_(information_theory) whereby Shannon entropy quantifies the expected value of a message’s information in bits in order to determine channel capacity and leverage Coding Theory (compression analysis). Ludwig Boltzmann came up with Statistical Mechanics - http://en.wikipedia.org/wiki/Statistical_mechanics – whereby our Newtonian perception of continuous reality is a probabilistic and statistical aggregate of many discrete quantum microstates. This is relevant for Quantum Information Theory http://en.wikipedia.org/wiki/Quantum_information and the Physics of Information - http://en.wikipedia.org/wiki/Physical_information. Hilbert’s Problems http://en.wikipedia.org/wiki/Hilbert's_problems pondered whether mathematics is complete, consistent, and decidable (the Decision Problem – http://en.wikipedia.org/wiki/Entscheidungsproblem – is there always an algorithm that can determine whether a statement is true).  Godel’s Incompleteness Theorems http://en.wikipedia.org/wiki/G%C3%B6del's_incompleteness_theorems  proved that mathematics cannot be both complete and consistent (e.g. “This statement is not provable”). Turing through the use of Turing Machines (http://en.wikipedia.org/wiki/Turing_machine symbol processors that can prove mathematical statements) and Universal Turing Machines (http://en.wikipedia.org/wiki/Universal_Turing_machine Turing Machines that can emulate other any Turing Machine via accepting programs as well as data as input symbols) that computation is limited by demonstrating the Halting Problem http://en.wikipedia.org/wiki/Halting_problem (is is not possible to know when a program will complete – you cannot build an infinite loop detector). You may be used to thinking of 1 / 2 / 3 dimensional systems, but Fractal http://en.wikipedia.org/wiki/Fractal systems are defined by self-similarity & have non-integer Hausdorff Dimensions !!!  http://en.wikipedia.org/wiki/List_of_fractals_by_Hausdorff_dimension – the fractal dimension quantifies the number of copies of a self similar object at each level of detail – eg Koch Snowflake - http://en.wikipedia.org/wiki/Koch_snowflake Definitions of complexity: size, Shannon entropy, Algorithmic Information Content (http://en.wikipedia.org/wiki/Algorithmic_information_theory - size of shortest program that can generate a description of an object) Logical depth (amount of info processed), thermodynamic depth (resources required). Complexity is statistical and fractal. John Von Neumann’s other machine was the Self-Reproducing Automaton http://en.wikipedia.org/wiki/Self-replicating_machine  . Cellular Automata http://en.wikipedia.org/wiki/Cellular_automaton are alternative form of Universal Turing machine to traditional Von Neumann machines where grid cells are locally synchronized with their neighbors according to a rule. Conway’s Game of Life http://en.wikipedia.org/wiki/Conway's_Game_of_Life demonstrates various emergent constructs such as “Glider Guns” and “Spaceships”. Cellular Automatons are not practical because logical ops require a large number of cells – wasteful & inefficient. There are no compilers or general program languages available for Cellular Automatons (as far as I am aware). Random Boolean Networks http://en.wikipedia.org/wiki/Boolean_network are extensions of cellular automata where nodes are connected at random (not to spatial neighbors) and each node has its own rule –> they demonstrate the emergence of complex  & self organized behavior. Stephen Wolfram’s (creator of Mathematica, so give him the benefit of the doubt) New Kind of Science http://en.wikipedia.org/wiki/A_New_Kind_of_Science proposes the universe may be a discrete Finite State Automata http://en.wikipedia.org/wiki/Finite-state_machine whereby reality emerges from simple rules. I am 2/3 through this book. It is feasible that the universe is quantum discrete at the plank scale and that it computes itself – Digital Physics: http://en.wikipedia.org/wiki/Digital_physics – a simulated reality? Anyway, all behavior is supposedly derived from simple algorithmic rules & falls into 4 patterns: uniform , nested / cyclical, random (Rule 30 http://en.wikipedia.org/wiki/Rule_30) & mixed (Rule 110 - http://en.wikipedia.org/wiki/Rule_110 localized structures – it is this that is interesting). interaction between colliding propagating signal inputs is then information processing. Wolfram proposes the Principle of Computational Equivalence - http://mathworld.wolfram.com/PrincipleofComputationalEquivalence.html - all processes that are not obviously simple can be viewed as computations of equivalent sophistication. Meaning in information may emerge from analogy & conceptual slippages – see the CopyCat program: http://cognitrn.psych.indiana.edu/rgoldsto/courses/concepts/copycat.pdf Scale Free Networks http://en.wikipedia.org/wiki/Scale-free_network have a distribution governed by a Power Law (http://en.wikipedia.org/wiki/Power_law - much more common than Normal Distribution). They are characterized by hubs (resilience to random deletion of nodes), heterogeneity of degree values, self similarity, & small world structure. They grow via preferential attachment http://en.wikipedia.org/wiki/Preferential_attachment – tipping points triggered by positive feedback loops. 2 theories of cascading system failures in complex systems are Self-Organized Criticality http://en.wikipedia.org/wiki/Self-organized_criticality and Highly Optimized Tolerance http://en.wikipedia.org/wiki/Highly_optimized_tolerance. Computational Mechanics http://en.wikipedia.org/wiki/Computational_mechanics – use of computational methods to study phenomena governed by the principles of mechanics. This book is a great intuition pump, but does not cover the more mathematical subject of Computational Complexity Theory – http://en.wikipedia.org/wiki/Computational_complexity_theory I am currently reading this book on this subject: http://www.amazon.com/Computational-Complexity-Christos-H-Papadimitriou/dp/0201530821/ref=pd_sim_b_1   stay tuned for that review!

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• I Hereby Resolve… (T-SQL Tuesday #14)

  - by smisner

  It’s time for another T-SQL Tuesday, hosted this month by Jen McCown (blog|twitter), on the topic of resolutions. Specifically, “what techie resolutions have you been pondering, and why?” I like that word – pondering – because I ponder a lot. And while there are many things that I do already because of my job, there are many more things that I ponder about doing…if only I had the time. Then I ponder about making time, but then it’s back to work! In 2010, I was moderately more successful in making time for things that I ponder about than I had been in years past, and I hope to continue that trend in 2011. If Jen hadn’t settled on this topic, I could keep my ponderings to myself and no one would ever know the outcome, but she’s egged me on (and everyone else that chooses to participate)! So here goes… For me, having resolve to do something means that I wouldn’t be doing that something as part of my ordinary routine. It takes extra effort to make time for it. It’s not something that I do once and check off a list, but something that I need to commit to over a period of time. So with that in mind, I hereby resolve… To Learn Something New… One of the things I love about my job is that I get to do a lot of things outside of my ordinary routine. It’s a veritable smorgasbord of opportunity! So what more could I possibly add to that list of things to do? Well, the more I learn, the more I realize I have so much more to learn. It would be much easier to remain in ignorant bliss, but I was born to learn. Constantly. (And apparently to teach, too– my father will tell you that as a small child, I had the neighborhood kids gathered together to play school – in the summer. I’m sure they loved that – but they did it!) These are some of things that I want to dedicate some time to learning this year: Spatial data. I have a good understanding of how maps in Reporting Services works, and I can cobble together a simple T-SQL spatial query, but I know I’m only scratching the surface here. Rob Farley (blog|twitter) posted interesting examples of combining maps and PivotViewer, and I think there’s so many more creative possibilities. I’ve always felt that pictures (including charts and maps) really help people get their minds wrapped around data better, and because a lot of data has a geographic aspect to it, I believe developing some expertise here will be beneficial to my work. PivotViewer. Not only is PivotViewer combined with maps a useful way to visualize data, but it’s an interesting way to work with data. If you haven’t seen it yet, check out this interactive demonstration using Netflx OData feed. According to Rob Farley, learning how to work with PivotViewer isn’t trivial. Just the type of challenge I like! Security. You’ve heard of the accidental DBA? Well, I am the accidental security person – is there a word for that role? My eyes used to glaze over when having to study about security, or  when reading anything about it. Then I had a problem long ago that no one could figure out – not even the vendor’s tech support – until I rolled up my sleeves and painstakingly worked through the myriad of potential problems to resolve a very thorny security issue. I learned a lot in the process, and have been able to share what I’ve learned with a lot of people. But I’m not convinced their eyes weren’t glazing over, too. I don’t take it personally – it’s just a very dry topic! So in addition to deepening my understanding about security, I want to find a way to make the subject as it relates to SQL Server and business intelligence more accessible and less boring. Well, there’s actually a lot more that I could put on this list, and a lot more things I have plans to do this coming year, but I run the risk of overcommitting myself. And then I wouldn’t have time… To Have Fun! My name is Stacia and I’m a workaholic. When I love what I do, it’s difficult to separate out the work time from the fun time. But there are some things that I’ve been meaning to do that aren’t related to business intelligence for which I really need to develop some resolve. And they are techie resolutions, too, in a roundabout sort of way! Photography. When my husband and I went on an extended camping trip in 2009 to Yellowstone and the Grand Tetons, I had a nice little digital camera that took decent pictures. But then I saw the gorgeous cameras that other tourists were toting around and decided I needed one too. So I bought a Nikon D90 and have started to learn to use it, but I’m definitely still in the beginning stages. I traveled so much in 2010 and worked on two book projects that I didn’t have a lot of free time to devote to it. I was very inspired by Kimberly Tripp’s (blog|twitter) and Paul Randal’s (blog|twitter) photo-adventure in Alaska, though, and plan to spend some dedicated time with my camera this year. (And hopefully before I move to Alaska – nothing set in stone yet, but we hope to move to a remote location – with Internet access – later this year!) Astronomy. I have this cool telescope, but it suffers the same fate as my camera. I have been gone too much and busy with other things that I haven’t had time to work with it. I’ll figure out how it works, and then so much time passes by that I forget how to use it. I have this crazy idea that I can actually put the camera and the telescope together for astrophotography, but I think I need to start simple by learning how to use each component individually. As long as I’m living in Las Vegas, I know I’ll have clear skies for nighttime viewing, but when we move to Alaska, we’ll be living in a rain forest. I have no idea what my opportunities will be like there – except I know that when the sky is clear, it will be far more amazing than anything I can see in Vegas – even out in the desert - because I’ll be so far away from city light pollution. I’ve been contemplating putting together a blog on these topics as I learn. As many of my fellow bloggers in the SQL Server community know, sometimes the best way to learn something is to sit down and write about it. I’m just stumped by coming up with a clever name for the new blog, which I was thinking about inaugurating with my move to Alaska. Except that I don’t know when that will be exactly, so we’ll just have to wait and see which comes first!

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• JMaghreb 2012 Trip Report

  - by arungupta

  JMaghreb is the inaugural Java conference organized by Morocco JUG. It is the biggest Java conference in Maghreb (5 countries in North West Africa). Oracle was the exclusive platinum sponsor with several others. The registrations had to be closed at 1412 for the free conference and several folks were already on the waiting list. Rabat with 531 registrations and Casablanca with 426 were the top cities. Some statistics ... 850+ attendees over 2 days, 500+ every day 30 sessions were delivered by 18 speakers from 10 different countries 10 sessions in French and 20 in English 6 of the speakers spoke at JavaOne 2012 8 will be at Devoxx Attendees from 5 different countries and 57 cities in Morocco 40.9% qualified them as professional and rest as students Topics ranged from HTML5, Java EE 7, ADF, JavaFX, MySQL, JCP, Vaadin, Android, Community, JCP Java EE 6 hands-on lab was sold out within 7 minutes and JavaFX in 12 minutes I gave the keynote along with Simon Ritter which was basically a recap of the Strategy and Technical keynotes presented at JavaOne 2012. An informal survey during the keynote showed the following numbers: 25% using NetBeans, 90% on Eclipse, 3 on JDeveloper, 1 on IntelliJ About 10 subscribers to free online Java magazine. This digital magazine is a comprehensive source of information for everything Java - subscribe for free!! About 10-15% using Java SE 7. Download JDK 7 and get started today! Even JDK 8 builds have been available for a while now. My second talk explained the core concepts of WebSocket and how JSR 356 is providing a standard API to build WebSocket-driven applications in Java EE 7. TOTD #183 explains how you can easily get started with WebSocket in GlassFish 4. The complete slide deck is available: Next day started with a community keynote by Sonya Barry. Some of us live the life of JCP, JSR, EG, EC, RI, etc every day, but not every body is. To address that, Sonya prepared an excellent introductory presentation providing an explanation of these terms and how java.net infrastructure supports Java development. The registration for the lab showed there is a definite demand for these technologies in this part of the world. I delivered the Java EE 6 hands-on lab to a packed room of about 120 attendees. Most of the attendees were able to progress and follow the lab instructions. Some of the attendees did not have a laptop but were taking extensive notes on paper notepads. Several attendees were already using Java EE 6 in their projects and typically they are the ones asking deep dive questions. Also gave out three copies of my recently released Java EE 6 Pocket Guide and new GlassFish t-shirts. Definitely feels happy to coach ~120 more Java developers learn standards-based enterprise Java programming. I also participated in a JCP BoF along with Werner, Sonya, and Badr. Adotp-a-JSR, java.net infrastructure, how to file a JSR, what is an RI, and other similar topics were discussed in a candid manner. You can follow @JMaghrebConf or check out their facebook page. java.net published a timely conversation with Badr El Houari - the fearless leader of the Morocco JUG team. Did you know that Morocco JUG stood for JCP EC elections (ADD LINK) ? Even though they did not get elected but did fairly well. Now some sample tweets from #JMaghreb ... #JMaghreb is over. Impressive for a first edition! Thanks @badrelhouari and all the @MoroccoJUG team ! Since you @speakjava : System.out.println("Thank you so much dear Tech Evangelist ! The JavaFX was pretty amazing !!! "); #JMaghreb @YounesVendetta @arungupta @JMaghrebConf Right ! hope he will be back to morocco again and again .. :) @Alji_ @arungupta @JMaghrebConf That dude is a genius ;) Put it on your wall :p @arungupta rocking Java EE 6 at @JMaghrebConf #Java #JavaEE #JMaghreb http://t.co/isl0Iq5p @sonyabarry you are an awesome speaker ;-) #JMaghreb rich more than 550 attendees in day one. Expecting more tomorrow! ongratulations @badrelhouari the organisation was great! The talks were pretty interesting, and the turnout was surprising at #JMaghreb! #JMaghreb is truly awesome... The speakers are unbelievable ! #JavaFX... Just amazing #JMaghreb Charmed by the talk about #javaFX ( nodes architecture, MVC, Lazy loading, binding... ) gotta start using it intead of SWT. #JMaghreb JavaFX is killing JFreeChart. It supports Charts a lot of kind of them ... #JMaghreb The british man is back #JMaghreb I do like him!! #JMaghreb @arungupta rocking @JMaghrebConf. pic.twitter.com/CNohA3PE @arungupta Great talk about the future of Java EE (JEE 7 & JEE 8) Thank you. #JMaghreb JEE7 more mooore power , leeess less code !! #JMaghreb They are simplifying the existing API for Java Message Service 2.0 #JMaghreb good to know , the more the code is simplified the better ! The Glassdoor guy #arungupta is doing it RIGHT ! #JMaghreb Great presentation of The Future of the Java Platform: Java EE 7, Java SE 8 & Beyond #jMaghreb @arungupta is a great Guy apparently #JMaghreb On a personal front, the hotel (Soiftel Jardin des Roses) was pretty nice and the location was perfect. There was a 1.8 mile loop dirt trail right next to it so I managed to squeeze some runs before my upcoming marathon. Also enjoyed some great Moroccan cuisine - Couscous, Tajine, mint tea, and moroccan salad. Visit to Kasbah of the Udayas, Hassan II (one of the tallest mosque in the world), and eating in a restaurant in a kasbah are some of the exciting local experiences. Now some pictures from the event (and around the city) ... And the complete album: Many thanks to Badr, Faisal, and rest of the team for organizing a great conference. They are already thinking about how to improve the content, logisitics, and flow for the next year. I'm certainly looking forward to JMaghreb 2.0 :-)

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Life Technologies: Making Life Easier to Manage

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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• CodePlex Daily Summary for Thursday, April 15, 2010

  CodePlex Daily Summary for Thursday, April 15, 2010New ProjectsApplication Logging Repository (ALR): The ALR is a light-weight logging framework that allows applications to log events and exceptions to a central repository.Arkane.FileProperties.DSS: Arkane.FileProperties.Dss is a library for parsing the file header of a .DSS file (as used by Olympus digital dictaphone systems) to obtain time, v...B in conTrol project: This project enables controling log-in and locking your workstation automatically, identifyng you bluetooth.DarkBook: DarkBook is a personal library project.Direct2D for Microsoft .Net: Direct2D, DirectWrite and Windows Imaging wrappers for .Net. This library allows to access Direct2D, DirectWrite and Windows Imaging Windows API f...DJ Ware: DJ Ware is an extensible music player with plugin support and innovative features to organize and explore music files. It is developed with C#, WPF...gpsMe: gpsMe is a Windows Mobile 6.x mapping solution allowing to place the user on a personnalized map. The screen requirements are VGA or WVGA but, you ...jErrorLog: jErrorLog is an error logging component for use in DotNet 2.0 or later applications. It can log error messages to any of the following: database, e...KEMET_API: Java Library (open - source). This library is a help to study egyptian hieroglyphs.Meadow: A web site project for a Swedish floorball team called Slackers. Home page built with ASP.NET 2.0, ASP.NET AJAX and SQL Server 2005.Mustang Math: Mustang Math makes it easier for young children to practice basic math facts on the computer. No keyboard or mouse required - just say the answer!...Net.Formats.oEmbed: oEmbed format implementation in c#. oEmbed is a format for allowing an embedded representation of a URL on third party sites. The simple API allows...Normlize O/R Mapper: Open source O/RM tool that participates with traditional inheritance object models as well as Hibernate/nHibernate style class shells. As I have t...N-Twill Twitter Client for VB.NET: Proyecto de cliente twitter hecho con la libreria TwitterVB2 y hecho en VB.net 2008.SIQM: Spatial Information Quality Management Toolset TIMETABLEASY Web: Under developmentTweetSharp: TweetSharp is a complete .NET library for micro-blogging platforms that allows you to write short and sweet expressions that fly to Twitter, Yammer...UISandbox: UISandbox is a sample C# source code showing how to deal with plugins requiring sandbox, when those plugins must interact with WPF application inte...WinForm SharePoint Web Part Manager: The SharePoint Web Part Manager is a WinForm tool using the SharePoint object model that enables developers and power users to add, update, delete,...WoW Character Viewer: View your World of Warcraft character (or anyone else's character), using this application. Written using Visual Basic Express 2008, then ported t...Xrns2XMod: Xrns2XMod converts from Renoise format (xrns) to mod or xm, which are more compatible formats playable from xmplay or vlc.New ReleasesArkane.FileProperties.DSS: 1.0 stable release: Executables and merge module for 1.0. (See documentation.)Bluetooth Radar: Version 2.0: Add IrDA reference for Bluetooth sending using Obex Add Project icon Add Bluetooth detection mode (Auto close application is there is no blueto...BUtil: BUtil 5.0 Alpha: Backup tasks adding.... in progressChronos WPF: Chronos v1.0 RC 1: Chronos v1.0 RC 1. Development will be feature frozen after this release, only bug fixes will be allowed. Updated nRoute assembly to v0.4 (http:...clipShow: Version 2.5: Release that addresses the canonical syntax issues in search discoverd by Tschachim (thanks again!). Also, the play list and play all menu items s...DarkBook: DarkBook alpha: Hi, here comes the alpha version of Darkbook. It has all the functions already but is still in developing. I hope it's helpful for you, at least it...DirectQ: Release 1.8.3a: Improvements to 1.8.2, which will be shortly be removed. This replaces the original 1.8.3 release from earlier today which had some late-breaking ...Effect Custom Tool for Visual Studio: Effect Custom Tool v1.1: Effect Custom Tool for Visual Studio is a visual studio 2008 extension that helps you generate c# classes from effect (*.fx) files for use with Xna...Folder Bookmarks: Folder Bookmarks 1.4.3: This is the latest version of Folder Bookmarks (1.4.3), with general improvements. It has an installer - it will create a directory 'CPascoe' in My...gpsMe: gpsMe v0.3: Required Hardware Windows Mobile 6 .Net Compact Framework 3.5 integrated gps device VGA or WVGA screen (normally works on others)IST435: Lab 4 - Enterprise Level CMS with DotNetNuke: Lab 4 - Enterprise Level CMS with DotNetNukeThis is the "starter kit" that you must base your Lab 4 on. This lab must be completed in-class.Mouse Jiggler: MouseJiggle-1.1: 1.1 release of Mouse Jiggler, now with x64 compatibility and the ability to start jiggling on run with the --jiggle or -j command-line switch.Mustang Math: MustangMath.exe: This is a quick and dirty "0.1" prototype to demonstrate the speech recognition idea. It starts asking you questions automatically on launch and k...MvcContrib: a Codeplex Foundation project: 2.0.36.0 for MVC2 (RTW): Please see the Change Log for a complete list of changes. MVC BootCamp Description of the releases: MvcContrib.Release.zip MvcContrib.dll MvcC...Nito.LINQ: Beta (v0.3): New features for this release: Several new supported platforms (see below). PDBs that are source-indexed to the appropriate CodePlex changeset. ...OpenIdPortableArea: 0.1.0.2 OpenIdPortableArea: OpenIdPortableArea.Release: DotNetOpenAuth.dll DotNetOpenAuth.xml MvcContrib.dll MvcContrib.xml OpenIdPortableArea.dll OpenIdPortableAre...PokeIn Comet Ajax Library: PokeIn Sample with Library v0.2: New version of PokeIn library with sample. v0.2 There are new features in this release and no bug detected yet.Project Tru Tiên: Elements-test V1-fix (v2): Là EL test được fix tiếp theo bản fix V1, tạm gọi đây là bản fix V2 của ELtest Trong bản fix này EL được fix thêm vụ Quest, Quest chỉnh sửa đúng t...Rule 18 - Love your clipboard: Rule 18: This is the third public beta for the first version of Rule 18. This version has been updated to support Visual Studio 2010 RTM and .NET 4.0 RTM. ...SevenZipSharp: SevenZipSharp 0.62: Added: Extraction from SFX archives. Now it is possible to unrar RAR self-extractors, unzip ZIP self-extractors, etc. Extraction from DOC, XLS, (...SharePoint Labs: SPLab3001A-FRA-Level200: SPLab3001A-FRA-Level200 This SharePoint Lab will teach the persistence object layer that SharePoint uses to centraly store configuration data and o...TTXPathNavigator: TTXPathNavigator for VS2010: Version for Visual Studio 2010turing machine simulator: SDS: SDS documentVecDraw: VecDraw_0.2.25: Alpha release for test purposesWinForm SharePoint Web Part Manager: Beta 1: First release of the WinForm SharePoitn web part manager toolXrns2XMod: Xrns2XMod 0.5.1: Mod and XM conversion format - No sample data conversion at momentZip Solution: ZipSolution 5.3: Features: 1. Added WaitMsec for visual studio support with getting access to files in post build event; 2. Added ShowTextInToolbars to app.config ...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesPHPExcelpatterns & practices – Enterprise LibraryMost Active ProjectsRawrpatterns & practices – Enterprise LibraryGMap.NET - Great Maps for Windows Forms & PresentationFarseer Physics EngineIonics Isapi Rewrite FilterNB_Store - Free DotNetNuke Ecommerce Catalog ModuleBlogEngine.NETjQuery Library for SharePoint Web ServicesDotRasFacebook Developer Toolkit

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• Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

  - by Harish Gaur

  Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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• Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

  - by Harish Gaur

  Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance TAGS: Fusion Apps, Exalogic, BPM Suite, SOA Suite, e-Business Suite Integration

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• Who is Jeremiah Owyang?

  - by Michael Hylton

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• Who is Jeremiah Owyang?

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• CodePlex Daily Summary for Thursday, June 17, 2010

  CodePlex Daily Summary for Thursday, June 17, 2010New ProjectsAstalanumerator: A JavaScript based recursive DOM/JS object inspector. Uses a simple tree menu to enumerate all properties of a object.BDD Log Converter: A simple .NET class and console application that will convert BDD logs (MDT) into XML format.CastleInvestProj: Castle Investigating project Easy Callback: This library facilitates the use of multiple asynchronous calls on the same page, and asynchronous calls from a user control also have a clean cod...Easy Wings: Small webApp to manage aircraft booking in flying club. French only for the moment.EPiServer Template Foundation: EPiServer Template Foundation builds on top of Page Type Builder to provide a framework for common site features such as basic page type properties...guidebook: a project to plan your road trip.Look into documents for e-discovery: Search, browse, tag, annotate documents such as MS Word, PDF, e-mail, etc. Good for legal professionals do e-discovery. One Bus Away for Windows Phone: A Windows Phone 7 application written in Silverlight for the OneBusAway (www.onebusaway.org) website. Allows mobile users to search for public tra...OneBusAway for Windows Phone 7: OneBusAway is a service with transit information for the Seattle, WA region. We are creating a mobile application for Windows Phone 7 utilizing th...PoFabLab - Poetry Generation Library and Editor in .NET: PoFabLab is an open source library and word processor designed for digital poets. The library can scan lines, perform Markov analysis, filter text...Project Axure: More details coming soon.Чат кутежа 2.0: ИРЦ чат специально для форума ЕНЕ简易代码生成器: 初次使用CodePlex，这只是一个测试项目。打算用WPF做一个简单的代码生成器，兼具SQL Server Client功能。使用.Net 4.0, C#开发。运营工作系统: TRAS(Team resource assist system) is a toolkit that help the studio to manage and distribute the daily work, like publish the news, GM broadcast a...New ReleasesAmuse - A New MU* Client For Windows: 2010 June: Important Notice to TestersPlease uninstall any previous versions of Amuse prior to this one before installing. Changes and InformationFirst relea...ASP.NET Generic Data Source Control: V1.0: GenericDataSource - Version 1.0Binary This is the first official binary release of the GenericDataSource for ASP.NET - stable and ready for product...Astalanumerator: Astalanumerator 0.7: I wanted to map all properties in javascript and inspect them regardless if they were objects or not. IE doesn’t support for(i in..) for native pro...BDD Log Converter: BDD Log Converter 0.1.0: First release (0.1.0).DVD Swarm: 0.8.10.616: Major update with improvements to encoding speed.Easy Callback: Easy Callback 1.0.0.0: Easy Callback library 1.0.0.0Facebook Connect Authentication for ASP.NET: Facebook Connect Authentication for ASP.NET - v1.0: Now supporting Facebook's new Open Graph API JavaScript SDK, this release of FBConnectAuth also adds support for running in partially trusted envir...FlickrNet API Library: 3.0 Beta 3: Another small Beta. Changed parsing code so exceptions aren't raised when new attributes are added by Flickr. This affects searches where you are ...Infragistics Analytics Framework: Infragistics Analytics Framework 10.2: An updated version of Infragistics Analytics Framework, which utilizes the newest version (v.1.4.4) of MSAF as well as the newest release (v.10.2) ...NUnit Add-in for Growl Notifications: NUnit Add-in for Growl Notifications 1.0 build 1: Version 1.0 build 1:[change] Test run failure notification now disappears automaticallyOpen Source PLM Activities: 3dxml player integration for Aras Innovator: This is just a simple html file you need to add to your Aras Innovator install directory. It loads the 3Dxml player for your 3dxml files. Tested o...patterns & practices - Windows Azure Guidance: WAAG - Part 2 - Drop 1: First code and docs drop for Part 2 of the Windows Azure Architecture Guide Part 1 of the Guide is released here. Highlights of this release are:...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (June 2010): Installer of the latest binaries of Phalanger 2.0 (June 2010) and its integration into Visual Studio 2008 SP1. * Improved compatibility with P...RIA Services Essentials: Book Club Application (June 16, 2010): Added some XAML to hide/show link to BookShelf page based on whether the user is logged in or not. Updated IsBookOwner authorization rule implement...secs4net: Relase 1.01: version 1.01 releasesELedit: sELedit v1.1c: Added: Tool for exporting NPC/Mob database file that is used by sNPCeditSharePoint Ad Rotator: SPAdRotator 2.0 Beta 2: Added: Open tool pane link to default Web Part text Made all images except the first hidden by default, so the Web Part will degrade gracefully w...sMAPtool: sMAPtool v0.7f (without Maps): Added: 3rd party magnifier softwaresNPCedit: sNPCedit v0.9c: Added: npc/mob names and corresponding datbaseSolidWorks Addin Development: GenericAddinFrameworkR1-06.17.2010: .sTASKedit: sTASKedit v0.8: Important BugFix: there was an mistake in the structure, team-member block and get-items block was swapped internally. Tasks that contains both blo...stefvanhooijdonk.com: UnitTesting-SP2010-TFS2010: Files for my post on TFS2010 and NUnit testing with SP2010 projects. see the post here: http://wp.me/pMnlQ-88 The XSLT here is from http://nunit4t...Telerik CAB Enabling Kit for RadControls for WinForms: TCEK 2010.1.10.504: What's new in v2010.1.0610 (Beta): RadDocking component has been replaced with the latest RadDock control Requirements: Visual Studio 2005+ Tele...TFS Buddy: TFS Buddy 1.2: Fixes a problem with notificationsThales Simulator Library: Version 0.9: The Thales Simulator Library is an implementation of a software emulation of the Thales (formerly Zaxus & Racal) Hardware Security Module cryptogra...Triton Application Framework: Tools - Code Generator - Build 1.0: This is the first release of the Generator. This is buggy but works.VCC: Latest build, v2.1.30616.0: Automatic drop of latest buildXsltDb - DotNetNuke Module Builder: 01.01.27: Code completion for XsltDb, HTML and XSL stuff!! Full screen editing Some bugs are still in EditArea component and object lists in code completi...Чат кутежа 2.0: 0.9a build 2 версия: вторая сборка первой альфа-версии ирц-клиента.Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryPHPExcelMicrosoft SQL Server Community & SamplesASP.NETMost Active ProjectsdotSpatialpatterns & practices: Enterprise Library Contribpatterns & practices – Enterprise LibraryBlogEngine.NETLightweight Fluent WorkflowRhyduino - Arduino and Managed CodeSunlit World SchemeNB_Store - Free DotNetNuke Ecommerce Catalog ModuleSolidWorks Addin DevelopmentN2 CMS

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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Massive Silverlight Giveaway! DevExpress , Syncfusion, Crypto Obfuscator and SL Spy!

  - by mbcrump

  Oh my, have we grown! Maybe I should change the name to Multiple Silverlight Giveaways. So far, my Silverlight giveaways have been such a success that I’m going to be able to give away more than one Silverlight product every month. Last month, we gave away 3 great products. 1) ComponentOne Silverlight Controls 2)  ComponentOne XAP Optimizer (with obfuscation) and 3) Silverlight Spy. This month, we will give away 4 great Silverlight products and have 4 different winners. This way the Silverlight community can grow with more than just one person winning all the prizes. This month we will be giving away: DevExpress Silverlight Controls – Over 50+ Silverlight Controls Syncfusion User Interface Edition - Create stunning line of business silverlight applications with a wide range of components including a high performance grid, docking manager, chart, gauge, scheduler and much more. Crypto Obfuscator – Works for all .NET including Silverlight/Windows Phone 7. Silverlight Spy – provides a license EVERY month for this giveaway. ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of one of the products listed above! 4 winners will be announced on April 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. – Use Google Reader, email or whatever is best for you.  Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) Retweet the following : I just entered to win free #Silverlight controls from @mbcrump . Register here: http://mcrump.me/fTSmB8 ! Don’t change the URL because this will allow me to track the users that Tweet this page. Don’t forget to visit each of the vendors sites because they made this possible. MichaelCrump.Net provides Silverlight Giveaways every month. You can also see the latest giveaway by bookmarking http://giveaways.michaelcrump.net . ---------------------------------------------------------------------------------------------------------------------------------------------------------- DevExpress Silverlight Controls Let’s take a quick look at some of the software that is provided in this giveaway. Before we get started with the Silverlight Controls, here is a couple of links to bookmark for the DevExpress Silverlight Controls: The Live Demos of the Silverlight Controls is located here. Great Video Tutorials of the Silverlight Controls are here. One thing that I liked about the DevExpress is how easy it was to find demos of each control. After you install the controls the following Program Group appears complete with “demos” that include full-source.   So, the first question that you may ask is, “What is included?” Here is the official list below. I wanted to show several of the controls that I think developers will use the most. The Book – Very rich animation between switching pages. Very easy to add your own images and custom text. The Menu – This is another control that just looked great. You can easily add images to the menu items with a few lines of XAML. The Window / Dialog Box – You can use this control to make a very beautiful “Wizard” to help your users navigate between pages. This is useful in setup or installation. Calculator – This would be useful for any type of Banking app. Also a first that I’ve seen from a 3rd party Control company. DatePicker – This controls feels a lot smoother than the one provided by Microsoft. It also provides the ability to “Clear” the selection. Overall the DevExpress Silverlight Controls feature a lot of quality controls that you should check out. You can go ahead and download a trial version of it right now by clicking here. If you win the contest you can simply enter your registration key and continue using the product without reinstalling. Syncfusion User Interface Edition Before we get started with the Syncfusion User Interface Edition, here is a couple of links to bookmark. The Live Demos can be found here. You can download a demo of it now at http://www.syncfusion.com/downloads/evalstart. After you install the Syncfusion, you can view the dashboard to run locally installed samples. You may also download the documentation to your local machine if needed. Since the name of the package is “User Interface Edition”, I decided to share several samples that struck me as “awesome”. Dashboard Gauges – I was very impressed with the various gauges they have included. The digital clock also looks very impressive. Diagram – The diagrams are also very easy to build. In the sample project below you can drag/drop the shapes onto the content pane. More complex lines like the Bezier lines are also easy to create using Syncfusion. Scheduling – Another strong component was the Scheduling with built-in support for Themes. Tools – If all of that wasn’t enough, it also comes with a nice pack of essential tools. Syncfusion has a nice variety of Silverlight Controls that you should check out. You can go ahead and download a trial version of it right now by clicking here. Crypto Obfuscator The following feature set is what is important to me in an Obfuscator since I am a Silverlight/WP7 Developer: And thankfully this is what you get in Crypto Obfuscator. You can download a trial version right now if you want to go ahead and play with it. Let’s spend a few moments taking a look at the application. After you have installed Crypto Obfuscator you will see the following screen: After you click on Assemblies you have the option to add your .XAP file in: I went ahead and loaded my .xap file from a Silverlight Application. At this point, you can simply save your project and hit “Obfuscate” and your done. You don’t have to mess with any of the other settings if you don’t want too. Of course, you can change the settings and add obfuscation rules, watermarks and signing if you wish.  After Obfuscation, it looks like this in .NET Reflector: I was trying to browse through methods and it actually crashed Reflector. This confirms the level of protection the obfuscator is providing. If this were a commercial application that my team built, I would have a huge smile on my face right now. Crypto Obfuscator is a great product and I hope you will spend the time learning more about it. Silverlight Spy Silverlight Spy is a runtime inspector tool that will tell you pretty much everything that is going on with the application. Basically, you give it a URL that contains a Silverlight application and you can explore the element tree, events, xaml and so much more. This has already been reviewed on MichaelCrump.net. _________________________________________________________________________________________ Thanks for reading and don’t forget to leave a comment below in order to win one of the four prizes available! Subscribe to my feed

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• Rapid Evolution of Society & Technology

  - by Michael Snow

  We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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• The Faces in the Crowdsourcing

  - by Applications User Experience

  By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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