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  • Install a program from the network

    - by Gomibushi
    In Windows there is a place under the Control Panel called Get Programs and Install a program from the network (in Win 7 at least), possibly a slightly different name in Vista, but it was there too. The question is basically: How do you publish programs to that so users can go there and install? Bonus follow up: Is it a good way to deploy optional programs? (Compared to using GPO's.) In Windows 7 you can go to Control Panel, Programs, Programs and Features, and on the left hand menu: Install a program from the network.

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  • Why not install Msvcr71.dll into system32?

    - by hillu
    While looking for an authoritative source for the missing Msvcr71.dll that is needed by a few old applications, I stumbled across the MSDN article Redistribution of the shared C runtime component in Visual C++. The advice given to developers is to drop the DLL into the application's directory instead of system32 since DLLs in this directory are considered before the system paths. What can/will go wrong if I (as an administrator, not a developer) decide to take the lazy path and install Msvcr71.dll (and Msvcp71.dll while I'm at it) into the system32 directory (of 32 bit Windows XP or Windows 7 systems) instead of putting a copy in each application's directory? Is there another good solution to provide the applications with the needed DLLs that doesn't involve copying stuff to the application directories? added after first answers: I understand that incompatible API changes may have been made to the mentioned DLLs, but pretty much every mention of incompatibilities I have found using Google had to do with games or video codecs. Right now, I expect that the risk of breakage is pretty small. Am I missing something?

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  • Only ONE Outlook 2010 installation "Cannot connect to Exchange server" when setting up new profile.

    - by Johnny PDEX
    Exchange 2010, one-server installation (small production, I know not best practice) OWA Connectivity has been confirmed, Autodiscover is configured and working properly for EVERY other installation. Other user accounts tested on problem Outlook, none can connect. Windows Firewall is pre-configured by Group Policy, only modifications being related to remote management. Firewall has also been disabled during diagnostic period. Network discovery and file sharing is enabled on workstation as well. Windows 7 Professional, latest updates installed. Driving me nuts. Help, serverfault?

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  • Configuring Corporate Windows Error Reporting On Windows 7

    - by Clément
    Is there any good documentation out there explaining how to setup Corporate Error Reporting (CER) on Windows 7? I found some information in Advanced Windows Debugging but the book targets Windows XP and things have changed quite a bit since then. I could not find any tutorials on the Internet/MSDN either. To give a bit of background information, I work for a company with 25 employees and I would like to send crash reports to a local server so that I can analyze what causes our tools to crash. I think I need to know two things: Setting up a Corporate Error Reporting server. Setting up computer to send error reports to our Corporate Error Reporting server.

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  • Windows: Is there something to see and remotely control single(!) windows on a remote PC?

    - by Horst Walter
    Is there something where I can see and control single(!) windows of PC1 on PC2 remotely. Basically like it is possible with X-Windows. I am not talking / asking about A software which displays the whole desktop remotely (like VNC, Windows RDP). A X-windows server for windows, to connect to Linux. The answer here ( Windows Remote Desktop Connection for just a single window (or a single program) ) requires Windows Server 2008. I need to run this on two Windows 7 machines. Example: PC1 shows three windows, and I transfer, see, and control window 2 on PC2. -- Edit -- I have checked whether there is an X-Server for Windows <- Windows. But there seems not to be one other than Unix <- Windows: http://stackoverflow.com/questions/40453/what-is-a-good-and-free-x-server-for-windows

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  • WSUS Looping 2 updates on 2003 servers

    - by Ericrobert
    Good afternoon, Hopefully I can articulate this so that people understand my problem. We have WSUS on windows server 2008. We have 8 Windows 2003 servers. There is an update ready to install KB2982792. We install it then it says there is another update to install KB2728973. Then it says there is another update to install, again KB2982792. This goes on and on. Talked to microsoft support and they confirmed that the update was infact installed and applied to the computer (Checking untrusted certifactions confirmed that for these updates) and their suggestion was to just "Hide update". This is fine except on the WSUS server it still shows failed updates which is not okay with our policy. I'm here to ask for help figuring this out and what I can do to trouble shoot it. Thank you in advanced.

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  • Windows 8.1 will not boot after upgrading from Windows 8 on my PC

    - by user266969
    I have not found a fix. After running the Windows 8.1 Update from the store my computer will not boot unless In insert my recovery USB drive and try to repair. (The repair fails.) However after I power of the PC and remove the USB drive. The PC will boot correctly once. I would leave the PC on but it shuts it self off at night. (And yes I have checked my power profile, it is set to never.) The only thing I have found online is a possibly corrupt video driver. I uninstalled the video driver reboot and it did not fix the issue. Anybody have any suggestions? The PC is a HP EliteBook 8730w laptop. I had no issues with Windows 8 or the Windows 8.1 preview.

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  • Getting a Non-Genuine windows message on a Genuin Windows 7

    - by user36257
    I have a Genuin Win7 enterprise on my Laptop. A few hours ago when I wanted to log into windows it did not accept my Password. I used the safe mode and it accepted the password I was using before this new password. It is the laptop for work and we have a changing password policy for every three months, so the pasword that I could use in SAFE MODE was the password I had for the last previous threee months. ... after that I used SYSTEM RESTORE and it reveretd it back to Yesterday ... so this time I could loging successfully with my current password. BUT It shows me a message that I am a victim of software counterfeiting and when I restarted the windows again and logged into windows, this time it is just a black desktop. weird...any ideas?

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  • Monitoring File I/O on file Server.

    - by jenglee
    Is there a way to monitoring the file I/O on my file server. I want to gather some metrics on my current file system. I am running an old windows 2003 file server and I am planning on moving to a new file server running either windows server 2008 or 2012. I want to use these metrics and get a new file server that improve file I/O and access. Can some please advise me to what is the best way to monitor file access and get file I/O information so I can upgrade to a better file server.

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  • SCCM Client Push FAIL - Win2000 box

    - by ajp
    When trying to install the SCCM client onto a Windows 2000 box, the install fails. The install script is run through a batch file (CONTENTS: \mdop\SCCM_client\ccmsetup.exe /mp:MDOP /logon smssitecode=MID smsslp=MDOP) hosted on a public area of the network. This script has worked for all machines (mostly Win2003 Server). I've tried enabling all the common services it requires (BITS, IIS Admin, Windows Installer), but it still only runs for a second or two then quits. Here's the piece of the log file where it errors out: [LOG[Couldn't get directory list for directory 'http://MDOP/CCM_Client/ClientPatch'. This directory may not exist.]LOG]! time="13:55:53.618+300" date="06-30-2009" component="ccmsetup" context="" type="0" thread="1676" file="ccmsetup.cpp:6054" Full Log: http://paste-it.net/public/gb11732/

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  • Application crashes when installing on Windows 7 but not on Windows XP

    - by JiBéDoublevé
    At my company, we're migrating from Windows XP to Windows 7. We've got 2 home made applications written in C# with the .NET framework 3.5. They use ClickOnce to be installed. We're in the test phase and the installation of these soft crashes on some Windows 7 machines and doesn't on others. The difference between these machines should be the configuration of the policies. The only error message we've got is this one: I tried to find some logs somewhere but there's nothing neither in the Event Viewer nor in the applications log (wich are poorly logged, then I'm not expecting miracle from this side :( ) These applications: work with FTP servers use WCF use old deprecated libraries (as I'm not at work, I'll edit this post when I'll have the info) use nHibernate 2 use LLBLGen use a deprecated Infragistics library export data into Excel files Did you encounter such an issue while migrating? Or do you have an idea where I should investigate on?

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  • /etc/hosts in Windows 8.1 doesnt work like in Windows 7 [on hold]

    - by user225438
    Last time when i installed Win7, i configured it to block some netbios names in LAN with hosts file. Something like this: 192.168.0.10 computer_name 192.168.0.10 computer_IP where 192.168.0.10 some ip-address in network, where user need to login to access it. So, when user trying to access computer_name via \\computer_name, he will redirect to 192.168.0.10 rather then going to computer_name. In Windows 8.1 I can't do this trick. I tried to disable Windows Defender, flushed DNS, nbtstat -R. Nothing works. When I pinging computer_name, IP address returning 192.168.0.10, but when I accessing it via explorer (\\computer_name\d$), it opening computer partitions. In Win7, when I trying to access \\computer_name, its trying to open 192.168.0.10 one. Maybe its not the best solution to do this, but it works in Windows 7.

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  • Beware when using .NET's named pipes in a windows forms application

    - by FransBouma
    Yesterday a user of our .net ORM Profiler tool reported that he couldn't get the snapshot recording from code feature working in a windows forms application. Snapshot recording in code means you start recording profile data from within the profiled application, and after you're done you save the snapshot as a file which you can open in the profiler UI. When using a console application it worked, but when a windows forms application was used, the snapshot was always empty: nothing was recorded. Obviously, I wondered why that was, and debugged a little. Here's an example piece of code to record the snapshot. This piece of code works OK in a console application, but results in an empty snapshot in a windows forms application: var snapshot = new Snapshot(); snapshot.Record(); using(var ctx = new ORMProfilerTestDataContext()) { var customers = ctx.Customers.Where(c => c.Country == "USA").ToList(); } InterceptorCore.Flush(); snapshot.Stop(); string error=string.Empty; if(!snapshot.IsEmpty) { snapshot.SaveToFile(@"c:\temp\generatortest\test2\blaat.opsnapshot", out error); } if(!string.IsNullOrEmpty(error)) { Console.WriteLine("Save error: {0}", error); } (the Console.WriteLine doesn't do anything in a windows forms application, but you get the idea). ORM Profiler uses named pipes: the interceptor (referenced and initialized in your application, the application to profile) sends data over the named pipe to a listener, which when receiving a piece of data begins reading it, asynchronically, and when properly read, it will signal observers that new data has arrived so they can store it in a repository. In this case, the snapshot will be the observer and will store the data in its own repository. The reason the above code doesn't work in windows forms is because windows forms is a wrapper around Win32 and its WM_* message based system. Named pipes in .NET are wrappers around Windows named pipes which also work with WM_* messages. Even though we use BeginRead() on the named pipe (which spawns a thread to read the data from the named pipe), nothing is received by the named pipe in the windows forms application, because it doesn't handle the WM_* messages in its message queue till after the method is over, as the message pump of a windows forms application is handled by the only thread of the windows forms application, so it will handle WM_* messages when the application idles. The fix is easy though: add Application.DoEvents(); right before snapshot.Stop(). Application.DoEvents() forces the windows forms application to process all WM_* messages in its message queue at that moment: all messages for the named pipe are then handled, the .NET code of the named pipe wrapper will react on that and the whole process will complete as if nothing happened. It's not that simple to just say 'why didn't you use a worker thread to create the snapshot here?', because a thread doesn't get its own message pump: the messages would still be posted to the window's message pump. A hidden form would create its own message pump, so the additional thread should also create a window to get the WM_* messages of the named pipe posted to a different message pump than the one of the main window. This WM_* messages pain is not something you want to be confronted with when using .NET and its libraries. Unfortunately, the way they're implemented, a lot of APIs are leaky abstractions, they bleed the characteristics of the OS objects they hide away through to the .NET code. Be aware of that fact when using them :)

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  • Can't debug Java Windows Services with jhat, jps, jstack

    - by Matthew McCullough
    I frequently showcase the jhat, jps, and jstack tool set to developers on Linux and Mac. However, a developer recently indicated that these are unusable in Windows if the Java app in question is running as a Windows Service. A Sun-filed bug says something very similar, but was closed due to inactivity. I have tested this out for myself, and indeed it appears true, though I can hardly believe it. Here is the setup: Tomcat or similar running as a Windows service with the "Log On As" == "Local System" A user with Admin privileges logged in to the same Windows machine. Admin opens Windows Task Manager, can see java.exe running Admin opens console, types "jps", gets back a list of processes that does not include Tomcat's java service process. As a brute force attempt, get the PID of tomcat as a service from Windows Task Manager. Type jstack < pid . Get a reply: < pid no such process This appears reproducible under Windows XP, Windows 2003 Server, and Windows 7. Java versions 1.5 and 1.6 yield the same outcome. Is there a way from the terminal, even though logged in as Admin, to "sudo up" to get JPS and the other tools to see the java service?

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  • Windows 8 and SMB2 Issues

    - by Rhys Paterson
    We're playing with the consumer preview of Windows 8 and having issues accessing some network shares in our environment. Basically, when I attempt to access a share directly (\[SERVER].[DOMAIN].[NETWORK]\Share$) I get 'An extended error has occured'. The shares reside on an EMC Celerra system. Sorry, I don't really have much more information about it (this is just a little side project). Accessing shares that reside on Windows machines are fine. The Firewall is completley disabled and I am running under full domain administrative credentials. A quick wireshark shows the following group of packets between myself and the server: SMB2 164 NegotiateProtocol Request SMB2 274 NegotiateProtocol Response SMB2 981 SessionSetup Request SMB2 281 SessionSetup Response SMB2 200 TreeConnect Request Tree: \\[SERVER].[DOMAIN].[NETWORK]\[SHARE]$ SMB2 138 TreeConnect Response SMB2 202 Ioctl Request NETWORK_FILE_SYSTEM Function:0x0080 SMB2 131 Ioctl Response, Error: STATUS_INVALID_DEVICE_REQUEST SMB2 126 SessionLogoff Request SMB2 126 SessionLogoff Respons This repeats five times and then (I assume) Windows throws me the above error. A quick Google shows me: 0xC0000010 STATUS_INVALID_DEVICE_REQUEST The specified request is not a valid operation for the target device. Which shows me that NETWORK_FILE_SYSTEM Function:0x0080 request is invalid.. Does anyone know what would cause this? Thanks in advance. Rhys. Edit: FYI - as a workaround, you can disable SMB 2.2 as noted in the EMC thread: sc config lanmanworkstation depend= bowser/mrxsmb10/nsi sc config mrxsmb20 start= disabled This will allow the machine to access the shares. The below answer still stands though :)

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  • Weird "missing" CD/DVD driver during Windows Server 2008 installation

    - by Django Reinhardt
    Hi. We have an old PowerEdge 860 that we're trying to install Windows Server 2008 R2 onto. At present the machine doesn't have any OS installed, so we're doing a clean install from a DVD. Pretty simple stuff. The problem is that, although the installation process starts off well (asking for language and locale settings), as soon as we click "Install Now" we're told "A required CD/DVD device driver is missing." The operating system has already booted from our only DVD drive(!). I've seen other people complain about this problem (usually in relation to installing Vista or Windows 7) but I've not found a 100% solution yet. (Our DVD drive is a Hitachi LG GWA-4400N, salvaged from an old laptop. There have never been any drivers released for this device, nor any firmware updates.) The most promising lead I have is from someone claiming that Windows is actually asking for a driver for the ATAPI/IDE Controller here. UPDATE See my answer below... It was most likely a corrupt download. (*shame*) I will update this question when I know for sure.

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  • Mapping printers using Group Policy Preferences; works on Windows XP, not on Windows 7 x64

    - by Graeme Donaldson
    I'm trying to use Group Policy Preferences to manage user connections to shared printers. The print server is Windows Server 2003 R2 Std edition. Several printers are installed, and I've added x64 editions of all the drivers to the print server as well. I've created a new GPO containing the printer preference settings. Printer mappings are targeted based on AD security group membership. I log on to a Windows XP PC with the Group Policy CSEs installed and the printer maps perfectly. I log on to a Windows 7 x64 PC and it doesn't map. If I manually connect to the shared printer, I get a prompt which asks me to confirm if I trust the server before installing the driver, and then it works perfectly. I have domain admin rights and my UAC settings have not been changed from the default, i.e. UAC is enabled and the default level is selected. Is the printer mapping failing because it's unable to prompt me to install the driver, or is there something else afoot?

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  • Windows Server 2008R2 - can't change or remove the default gateway

    - by disserman
    We've installed VMWare Server 2.0 on Windows 2008R2. After some time playing with it (actually only removing host-only and nat networks, and binding adapters to the specified vmnets) we've noticed a strange problem: if you change or remove the default gateway on the network card, the server completely loses a network connection you can't ping it from the subnet, it also can't connect to anyone. When the gateway is removed and a server tries to connect to the other machines, I can see some incoming packets using a sniffer, but I believe they are damaged in some kind (I'm not a mega-guru in TCP/IP and can't find a mistake in a binary translation of the packet) because the other side doesn't respond. What we tried: removed vmware server using add/remove programs deleted everything related to the vmware server and all installed network adapters in the windows registry double checked for the vmware bridged protocol driver file, it's physically absent and no any links in the registry. performed a tcp/ip reset with netsh and disabled/enabled all network adapters in the device manager to recreate a registry keys for them. tried another network adapter. and the situation is the same: as soon you remove or change the default gateway, windows stops working. The total absurd of the situation is that the default gateway points to the non-existing IP. But when it's set, you can ping a server from the subnet, when you remove it - you can't. Any help? I'm starting thinking the new build of the VMWare Server is some kind of the malware... :)

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  • Windows 7: Touch gestures in IE not working without explorer.exe being run once

    - by Michael
    Details: Internet Explorer 9 and Windows 7 Professional, running on a HP TouchSmart (touch screen PC). It is going to be a kiosk PC (running a custom GUI for displaying websites). Scenario 1: When running Internet Explorer as a normal program in Windows 7, touch functions work perfectly. I can scroll the website by dragging it with my finger, I can pinch zoom and I can touch-and-hold right click. I now change the default shell in Windows to Internet Explorer (ie. IE starts instead of explorer.exe). Internet Explorer of course starts up when logging in. However, touch functions are reduced to basic clicking (no dragging, no pinch zooming, no touch-and-hold right click). Then I manually start explorer.exe, and the touch functions work again! And here is the weird part: When I kill explorer.exe, the touch functions keeps working - even if I close IE and start a new instance. Scenario 2: The exact same, but instead of changing the default shell to Internet Explorer, I change it to my own program, which uses an embedded Internet Explorer ("WebBrowser"). Same thing happens. What I've tried: Autorun programs: When explorer.exe launches, it launches all the autorun programs. There are no relevant programs being run by explorer, but just in case, I have manually started all the autorun programs, so that it is identical (but without explorer.exe) to a normal login. It still does not work (until I launch explorer.exe). Specifically TabTip.exe, TabTip32.exe and wisptis.exe are all running. All services are also started. To sum it up Running explorer.exe once changes something in the touch capabilities of Internet Explorer. It doesn't matter if explorer.exe is running - as long as it has been run once. Does anyone know what causes this behavior? Or how I can circumvent it neatly? Thanks!

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  • WHS - Windows Update Failure

    - by Kyle B.
    Clicking "Update Now..." inside my EX470 control panel for Windows Update produces the following error message: "Windows Home Server updates installation can not complete. Please try again later. If the problem persists, please restart the server." I have rebooted the server numerous times, and I have also used remote desktop to connect to the machine to perform the update this way, however the browser is unable to pull up http://windowsupdate.microsoft.com. This is very strange behavior because I am able to access all other sites (gmail.com, serverfault.com, etc). Would it be possible for someone to explain to me how I can check to see what is blocking the connection of this device, which apparently has a valid internet connection, to the Microsoft Windows Update site? note #1 Using the shortcut: %SystemRoot%\system32\wupdmgr.exe does not work either. It says "Connecting to 65.55.200.155..." but nothing ever happens. This is strange because all other sites seem fine. Also, I can connect to windowsupdate.microsoft.com on my local desktop so I know this is running as well

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  • Convert DVD Movie to MPEG and view on PS3 via Windows Media Server 12

    - by Vidar
    I think Apollo spacecraft missions to the moon were easier than this! I have tried dozens of DVD ripping software and media servers and have had limited success in trying to convert all my DVDs into file format so they can be viewed on PS3. I have also been on dozens of forums and it's all getting a bit confusing, some advice is out of date, some software is no longer updated - updates have been applied to PS3 operating system and windows and so on and so on. There has to be a way to get all this knowledge and information in one place that's up to date so people can do the same thing as me. Can anyone give me some definitive software and/or advice to do the following: I have over 200 DVDs - I want to convert these to VOB files (rename to MPEG so WMS can stream them). Store on hard disk and view via Windows Media Server 12 (Windows 7). I will then be able to view these via my PS3 in my lounge and never have to get out another DVD case again. I don't want to encode to any other format like MP4 with H.264 because I will lose some of the original quality. So MPEG-2 is fine for me. Note: I have been using DVD Shrink but it gives odd results sometimes. The main problem being that once the DVD has been ripped - WMS shows the wrong playing length of the film, however if I use VLC Media Player it will play through the whole film OK. This is obviously no good when it comes to streaming on the PS3.

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  • Windows 7 PC cannot see some LAN PCs, but can access them via path

    - by zoot
    In an office LAN, with Windows 7 Professional workstations and a FreeNAS Samba server, 2 workstations have intermittent problems in browsing for the other workstations, as well as the FreeNAS server. However, so far, it appears that typing in the path to any of the workstations which aren't visible via the "browse" function, works. ie. the machine Workstation7 is not visible while browsing via Windows Explorer, but is accessible if I type \\Workstation7 in the path field. Occasionally the workstations exhibiting these symptoms show errors that their connection to the FreeNAS server has failed and only rebooting resolves the issue. All other workstations on the network use identical Windows 7 Professional installations and never have these problems. I've checked all machines and they're not using Home Groups. All are setup on the same WorkGroup as the FreeNAS server and the network type is set to Work Network. Temporarily disabling the firewall on the workstations with the issue made no difference, so I know this has nothing to do with the firewall settings. Any pointers would be appreciated. Thanks.

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  • ping/ssh networking problem with server from 1 particular windows xp laptop

    - by user47650
    I am experiencing an odd problem with one specific server at my data centre connecting from my laptop. Basically the server is accessible from other machines in my house, but not from 1 particular laptop which is running windows XP. I have setup tcpdump on the server and wireshark on the laptop, and I can see ping echo request and reply packets that actually make it back to the wireshark on the laptop, but nothing shows in the ping console output like so; $ ping xxx.55.32.255 Pinging xxx.55.32.255 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for xxx.55.32.255: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), But I can see from the wireshark on my local laptop that the ping reply gets back... No. Time Source Destination Protocol Info 46 3.964474 192.168.1.64 xxx.55.32.255 ICMP Echo (ping) request Frame 46 (74 bytes on wire, 74 bytes captured) Ethernet II, Src: Intel_31:d3:01 (00:19:d2:42:c3:01), Dst: ThomsonT_01:b8:2c (00:14:7f:02:b9:3c) Internet Protocol, Src: 192.168.1.64 (192.168.1.64), Dst: xxx.55.32.255 (xxx.55.32.255) Internet Control Message Protocol No. Time Source Destination Protocol Info 48 4.119060 xxx.55.32.255 192.168.1.64 ICMP Echo (ping) reply Frame 48 (74 bytes on wire, 74 bytes captured) Ethernet II, Src: ThomsonT_01:b8:2c (00:14:7f:01:b8:2c), Dst: Intel_21:c3:01 (10:20:d2:31:c3:01) Internet Protocol, Src: xxx.55.32.255 (xxx.55.32.255), Dst: 192.168.1.64 (192.168.1.64) Internet Control Message Protocol obviously I have disabled the windows firewall and there is nothing in the windows event log. There is nothing else obviously strange about the server as it is the same build as other servers that I can connect to fine.

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  • Windows XP seemingly out of resources but plenty of free RAM and swap available

    - by Artem Russakovskii
    This one has been bothering me for years and so far I couldn't find an adequate solution. The problem occurs on pretty much every XP install I've done. After opening a variety of programs or the system running existing programs for a while, Windows seemingly runs out of resources, without telling me. There's ALWAYS free RAM. For example, it just happened to me and I had over a gig of free RAM. There are no viruses, spyware, or other nonsense - it is a Windows resource problem, but the question is which resource is it running out of, how does one pinpoint it, and how does one prevent it? Sometimes, this happens after running specific programs - for example, today it happened when I started Photoshop CS4 and Flash CS4 at the same time. I also noticed that restarting The Bat (email client by Ritlabs) seems to get rid of this problem for a while but again, this happens on machines that don't even have The Bat installed. So what does exactly happen? The symptoms are: pressing alt-tab doesn't bring up the list anymore - it just jumps to the next window instantly, very similar to the way Alt-Esc works, however in this case, it's due to not having enough resources to bring up the alt-tab menu random programs would randomly crash, citing random errors, out of memory errors, system resources, inabilities to do system calls, etc. random programs would start missing random parts - for example, Firefox top menus might disappear, pull up partial selections, or not pull up anymore altogether. IE might lose a few of its toolbars. Some programs might fail to redraw or would just plain go gray where the UI used to be. Windows itself never complains about running out of RAM, virtual memory, or anything at all, yet it's running out of something. The only clue I was able to find and apply the fix today was this Desktop Heap Limitation. I haven't confirmed the fix working as not enough time passed. In the meantime, what are everyone's thoughts?

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  • Windows XP restarting repeatedly after a fresh restore

    - by DWilliams
    I don't normally deal with Windows but someone wanted me to fix their computer with Windows XP on it. It was just restarting every time it tried to boot. It would not go into safe mode, the result was the same regardless of the selected mode. The computer is like 4 years old and has been running the same installation for that entire time, so I figured the easiest solution was just to back up their files and re-install. I loaded the computer up with a live CD and copied their files off to a USB drive, then proceeded to run HP's "factory restore" feature (which I'm not particularly fond of, I'd rather have a disk to install from than reload all the crapware HP gets paid to install for you). It restored, and I put all their files back, installed their programs, and started the full windows update process. Everything seemed great so I left and told them what to do once it finished. A few hours pass, and my phone rings. Apparently it started doing the exact same thing as before once the updates finished. I don't have the computer sitting in front of me now so I can't really provide any more information than that. What could be causing this and, more importantly, how do I fix it? The fact that the same problem resurfaced after the restore makes me think it's either a hardware problem or an update breaking the computer.

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