Problem adding "Network Policy and Access Services" role in Server 2008
- by Django Reinhardt
We are encountering an Error Code 0x80070643 when attempting to add the "Network Policy and Access Services" role on a fresh Windows Server 2008 R2 installation. Is there a known solution for this problem? Here is what information we have available so far:
From ServerManager.log...
2504: 2009-11-23 11:12:01.712 [CBS] installing 'IAS NT Service RasServerAll RasRoutingProtocols ' ...
2504: 2009-11-23 11:12:01.911 [CBS] ...parents that will be auto-installed: 'RasServer '
2504: 2009-11-23 11:12:01.912 [CBS] ...default children to turn-off: '<none>'
2504: 2009-11-23 11:12:01.924 [CBS] ...current state of 'IAS NT Service': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.924 [CBS] ...setting state of 'IAS NT Service' to 'InstallRequested'
2504: 2009-11-23 11:12:01.935 [CBS] ...current state of 'RasServerAll': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.935 [CBS] ...setting state of 'RasServerAll' to 'InstallRequested'
2504: 2009-11-23 11:12:01.946 [CBS] ...current state of 'RasRoutingProtocols': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.946 [CBS] ...setting state of 'RasRoutingProtocols' to 'InstallRequested'
2504: 2009-11-23 11:12:01.956 [CBS] ...current state of 'RasServer': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.956 [CBS] ...setting state of 'RasServer' to 'InstallRequested'
2504: 2009-11-23 11:12:01.967 [CBS] ...'IAS NT Service' : applicability: Applicable
2504: 2009-11-23 11:12:01.977 [CBS] ...'RasServerAll' : applicability: Applicable
2504: 2009-11-23 11:12:01.987 [CBS] ...'RasRoutingProtocols' : applicability: Applicable
2504: 2009-11-23 11:12:01.998 [CBS] ...'RasServer' : applicability: Applicable
2504: 2009-11-23 11:12:02.906 [CbsUIHandler] Initiate:
2504: 2009-11-23 11:12:02.906 [InstallationProgressPage] Installing...
2504: 2009-11-23 11:12:54.311 [CbsUIHandler] Error: -2147023293 :
2504: 2009-11-23 11:12:54.313 [CbsUIHandler] Terminate:
2504: 2009-11-23 11:12:54.316 [InstallationProgressPage] Verifying installation...
2504: 2009-11-23 11:12:54.326 [CBS] ...done installing 'IAS NT Service RasServerAll RasRoutingProtocols '. Status: -2147023293 (80070643)
2504: 2009-11-23 11:12:54.329 [NPAS] Skipped configuration of 'Network Policy Server' because install operation failed.
2504: 2009-11-23 11:12:54.330 [NPAS] Skipped configuration of 'Remote Access Service' because install operation failed.
2504: 2009-11-23 11:12:54.330 [NPAS] Skipped configuration of 'Routing' because install operation failed.
2504: 2009-11-23 11:12:54.330 [Provider]
[STAT] ---- CBS Session Consolidation -----
[STAT] For
'Network Policy Server',
'Remote Access Service',
'Routing'[STAT] installation(s) took '52.616957' second(s) total.
[STAT] Configuration(s) took '0.0004948' second(s) total.
[STAT] Total time: '52.6174518' second(s).
From System Event Viewer...
Log Name: System
Source: Service Control Manager
Date: 23/11/2009 11:12:23
Event ID: 7023
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Av7Analytics
Description:
The Network Policy Server service terminated with the following error:
%%-2147013892
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7023</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2009-11-23T11:12:23.653578500Z" />
<EventRecordID>1317</EventRecordID>
<Correlation />
<Execution ProcessID="468" ThreadID="2308" />
<Channel>System</Channel>
<Computer>Av7Analytics</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Network Policy Server</Data>
<Data Name="param2">%%-2147013892</Data>
</EventData>
</Event>
From Setup Event Viewer...
Log Name: Setup
Source: Microsoft-Windows-ServerManager
Date: 23/11/2009 11:12:56
Event ID: 1616
Task Category: None
Level: Error
Keywords:
User: AV7ANALYTICS\RenamedAdmin
Computer: Av7Analytics
Description:
Installation failed.
Roles:
Network Policy and Access Services
Error: Attempt to install Network Policy Server failed with error code 0x80070643. Fatal error during installation
Error: Attempt to install Remote Access Service failed with error code 0x80070643. Fatal error during installation
Error: Attempt to install Routing failed with error code 0x80070643. Fatal error during installation
The following role services were not installed:
Network Policy Server
Routing and Remote Access Services
Remote Access Service
Routing
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ServerManager" Guid="{8C474092-13E4-430E-9F06-5B60A529BF38}" />
<EventID>1616</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2009-11-23T11:12:56.046431200Z" />
<EventRecordID>115</EventRecordID>
<Correlation />
<Execution ProcessID="2504" ThreadID="2344" />
<Channel>Setup</Channel>
<Computer>Av7Analytics</Computer>
<Security UserID="S-1-5-21-2753803390-1569373846-1208217686-500" />
</System>
<UserData>
<EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS">
<message>
Roles:
Network Policy and Access Services
Error: Attempt to install Network Policy Server failed with error code 0x80070643. Fatal error during installation
Error: Attempt to install Remote Access Service failed with error code 0x80070643. Fatal error during installation
Error: Attempt to install Routing failed with error code 0x80070643. Fatal error during installation
The following role services were not installed:
Network Policy Server
Routing and Remote Access Services
Remote Access Service
Routing
</message>
<identifiers>14, 206, 207, 208, 205</identifiers>
</EventXML>
</UserData>
Thanks in advance for any help.
It's quite shocking that we're already having problems with Microsoft's "latest and greatest".
