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• Exalytics and Oracle Business Intelligence Enterprise Edition (OBIEE) Partner Workshop

  - by mseika

  Workshop Description Oracle Fusion Middleware 11g is the #1 application infrastructure foundation. It enables enterprises to create and run agile and intelligent business applications and maximize IT efficiency by exploiting modern hardware and software architectures. Oracle Exalytics Business Intelligence Machine is the world’s first engineered system specifically designed to deliver high performance analysis, modeling and planning. Built using industry-standard hardware, market-leading business intelligence software and in-memory database technology, Oracle Exalytics is an optimized system that delivers unmatched speed, visualizations and scalability for Business Intelligence and Enterprise Performance Management applications. This FREE hands-on, partner workshop highlights both the hardware and software components that are engineered to work together to deliver Oracle Exalytics - an optimized version of the industry-leading Oracle TimesTen In-Memory Database with analytic extensions, a highly scalable Oracle server designed specifically for in-memory business intelligence, and Oracle’s proven Business Intelligence Foundation with enhanced visualization capabilities and performance optimizations. This workshop will provide hands-on experience with Oracle's latest engineered system. Topics covered will include TimesTen In-Memory Database and the new Summary Advisor for Exalytics, the technical details (including mobile features) of the latest release of visualization enhancements for OBI-EE, and technical updates on Essbase. After taking this course, you will be well prepared to architect, build, demo, and implement an end-to-end Exalytics solution. You will also be able to extend your current analytical and enterprise performance management application implementations with numerous Oracle technologies specifically enhanced to take advantage of the compute capacity and in-memory capabilities of Oracle Exalytics.If you are a BI or Data Warehouse Architect, developer or consultant, you don’t want to miss this 3-day workshop. Register Now! Presentations Exalytics Architectural Overview Upgrade and Lifecycle Management Times Ten for Exalytics Summary Advisor Utility Essbase and EPM System on Exalytics Dashboard and Analysis Interactions OBIEE 11.1.1.6 Features and Advanced Topics Lab OutlineThe labs showcase Oracle Exalytics core components and functionality and provide expertise of Oracle Business Intelligence 11.1.1.6 new features and updates from prior releases. The hands-on activities are based on an Oracle VirtualBox image with software and training samples pre-installed. Lab Environment Setup Creating and Working with Oracle TimesTen In-Memory Database Running Summary Advisor Utility Working with Exalytics Visualization Features – Dashboard and Analysis Interactions Audience Oracle Partners BI and EPM Application Developers and Implementers System Integrators and Solution Consultants Data Warehouse Developers Enterprise Architects Prerequisites Experience and understanding of OBIEE 11g is required Previous attendance of Oracle Business Intelligence Foundation Suite Workshop or BIEE 11gIntroduction Workshop is highly recommended Good understanding of data warehousing and data modeling for reporting and analysis purpose Strong experience with database technologies preferred Equipment RequirementsThis workshop requires attendees to provide their own laptops for this class.Attendee laptops must meet the following minimum hardware/software requirements: Hardware Minimum 8GB RAM 60 GB free space (includes staging) USB 2.0 port (at least one available) It is strongly recommended that you bring a mouse. You will be working in a development environment and using the mouse heavily. Software One of the following operating systems: 64-bit Windows host/laptop OS 64-bit host/laptop OS with a Windows VM (XP, Server, or Win 7, BIC2g, etc.) Internet Explorer 7.x/8.x or Firefox 3.5.x WINRAR or 7ziputility to unzip workshop files: Download-able from http://www.win-rar.com/download.html Download-able from http://www.7zip.com/ Oracle VirtualBox 4.0.2 or higher Downloadable from http://www.virtualbox.org/wiki/Downloads CPU virtualization mode needs to be enabled. We will provide guidance on the day of the workshop. Attendees will be given a VirtualBox image containing a pre-installed Oracle Exalytics environment. Schedule This workshop is 3 days. - Times vary by country!9:00am: Sign-in and technical setup 9:30am: Workshop starts 5:00pm: Workshop ends Oracle Exalytics and Business Intelligence (OBIEE) Workshop December 11-13, 2012: Oracle BVP, Birmingham, UK Register Here. Questions? Send email to: [email protected] Oracle Platform Technologies Enablement Services

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• Two Candidates + One Job = Two Different Outcomes

  - by david.talamelli

  Recruiters have always headhunted (sidenote: I do not like this word, in general I think the type of people who use the phrase “headhunting” are the ones who are trying to sound more important than what they likely are). Any serious Recruiter engages in direct recruiting activity, it is part and parcel of the business it is not something unique. With the uptake in Social Media the past 4-5 years, we have seen an increase in the number of Recruiters proactively reaching out to people about job opportunities. We have also seen this activity increase across all levels of hire, from help desk roles to C-Level Executives. While getting approached about a role can be a nice boost to a person’s ego, do not let it give you an inflated sense of entitlement. It is The way that people handle themselves during these calls and subsequent interviews will have a large impact on their potential to land that job. Last week I spoke to two very different candidates, both about the same position and both with very different outcomes. On paper, Candidate #1 looked fantastic; they ticked many of the boxes that we were looking for. The person is working at global IT company and working in a similar role as the one we were hiring for but not in as senior as the role we had. This role would have been the perfect step to getting involved in more complex work for the person. Candidate #2 had less polished IT experience, ticked some of the boxes we were looking for and on paper in comparison to Candidate #1 was not as close a fit as Candidate #1 was. It seemed like I was comparing apples and oranges. After speaking to both candidates it turns out I was comparing apples and oranges except the person better suited for our role was not the one I was expecting it would be. The first candidate on paper looked great – they had the experience we were looking for and appeared to be just right for the role, but after talking to them, they gave me the impression that they thought the world owed them. The impression I was left with was that they did not equate success with hard work, they seemed more interested in “what is in it for me”. Rather than having a proper conversation with me, I was often cut off and asked to hurry it up when explaining our business, what we are doing, etc... . This person seemed more interested in the job title and money than how rather than think about ways to make the role successful. Candidate #2 who had limited experience, made up for any perceived lack of experience and them some with a demonstrated motivation to succeed and do the things needed to make that happen. Candidate #2 made a great first impression, they did not seem afraid of hard work and demonstrated a “team player” attitude. In talking to them they kept me engaged, listened and asked thoughtful questions that made me think this is the type of person who creates their own luck and who would thrive in a place like Oracle. Skills, capabilities, experience and a good resume can certainly get your foot in the door, but the wrong attitude or approach to work can close those opportunities just as easily. On the other hand, hard work, effort and a genuine work ethic may help open those doors that would otherwise closed for you. A resume with all the credentials gets you in the front door but that is just the beginning of the process. It is not how we start the race that is important, it’s how things end that matter most.

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• SQLAuthority News – Speaking at Southeast Asia SharePoint Conference 2013 – Singapore

  - by pinaldave

  Two years ago I spoke at Southeast Asia SharePoint Conference 2011, Singapore and I had a fantastic time to present to the Singapore audience. The session was very well received and lots of interest was generated. The event is back again this year and with much bigger scale. I will be presenting on SQL Server and Sharepoint subject at the conference. Session Details: Title: Performance in 60 Seconds – Database Tricks Every SharePoint Developer & Admin MUST Know Abstract: SharePoint Developers and System Administrators often come across situations where they face a slow server response, even though their hardware specifications are above  par. This session is for all the SharePoint Developers who want their server to perform at blazing fast speed but want to invest very little time to make it happen. We will go over various database tricks which require absolutely no time to master and require practically no SQL coding at all. After attending this session, Developers will only need 60 seconds to improve performance of their database server in their SharePoint implementation. Date and Time: January 18, 20013 - 3:15 PM-4:15 PM Location: Max Atria is located at Singapore Expo, 1 Expo Drive, Singapore Tel 65 6403 2160 This session will cover lots of interesting tips and tricks about SQL Server and SharePoint co-exists together. I promise that every attendee will walk out with a trick which they can walk out of session and directly apply to their production server to improve its performance. The event is going to be again fantastic event – if you are in Singapore – you must not miss this event. If you are planning vacation – this is the right time to take days off and travel to Singapore for vacation. The event features over 30 sessions to choose from, focus on three areas of business gain: Exploring Information, Improving Productivity and Making it Work. This event has an excellent line up of international speakers (speakers traveling from the USA, Australia, New Zealand, Sri Lanka and India). Register early to reserve a spot at your choice of more than 30 classes taught by Microsoft Certified Masters, MVPs, and other top SharePoint experts! Here I have attempted to answer a few of the questions which every SharePoint professional half: Which sessions suit my skill level? Click here. What sessions are right for me? Click here. Which sessions are of my interests? Click here. Which sessions are on when? Click here. If you register by next Friday, 14, December – you can save $126 on the regular price of the conference. Prizes, Giveaways and … I love conference goodies – I collect them as a souvenir . This event is known for its generous prizes. The first 100 people to register on the day will get a SPECIAL gift at the event. Additionally there are exhibitor booth give away too. Here is the page listing all the prizes and giveaways. Do leave a comment or send me email if you are going to the event, we can sit together and have a coffee. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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• Is It Worth It To Learn Experimental Languages

  - by Xander Lamkins

  I'm a young programmer who desires to work in the field someday as a programmer. I know Java, VB.NET and C#. I want to learn a new language (as I programmer, I know that it is valuable to extend what I know - to learn languages that make you think differently). I took a look online to see what languages were common. Everybody knows C and C++ (even those muggles who know so little about computers in general), so I thought, maybe I should push for C. C and C++ are nice but they are old. Things like Haskell and Forth (etc. etc. etc.) are old and have lost their popularity. I'm scared of learning C (or even C++) for this same reason. Java is pretty old as well and is slow because it's run by the JVM and not compiled to native code. I've been a Windows developer for quite a while. I recently started using Java - but only because it was more versatile and spreadable to other places. The problem is that it doesn't look like a very usable language for these reasons: It's most used purpose is for web application and cellphone apps (specifically Android) As far as actual products made with it, the only things that come to mind are Netbeans, Eclipse (hurrah for making and IDE with the language the IDE is for - it's like making a webpage for writing HTML/CSS/Javascript), and Minecraft which happens to be fun but laggy and bipolar as far as computer spec. support. Other than that it's used for servers but heck - I don't only want to make/configure servers. The .NET languages are nice, however: People laugh if I even mention VB.NET or C# in a serious conversation. It isn't cross-platform unless you use MONO (which is still in development and has some improvements to be made). Lacks low level stuff because, like Java with the JVM, it is run/managed by the CLR. My first thought was learning something like C and then using it to springboard into C++ (just to make sure I would have a strong understanding/base), but like I said earlier, it's getting older and older by the minute. What I've Looked Into Fantom looks nice. It's like a nice middleman between my two favorite languages and even lets me publish between the two interchangeably, but, unlike what I want, it compiles to the CLR or JVM (depending on what you publish it to) instead of it being a complete compile. D also looks nice. It seems like a very usable language and from multiple sources it appears to actually be better than C/C++. I would jump right with it, but I'm still unsure of its success because it obviously isn't very mainstream at this point. There are a couple others that looked pretty nice that focused on other things such as Opa with web development and Go by GOOGLE. My Question Is it worth learning these "experimental" languages? I've read other questions that say that if you aren't constantly learning languages and open to all languages that you aren't in the right mindset for programming. I understand this and I still might not quite be getting it, but in truth, if a language isn't going to become mainstream, should I spend my time learning something else? I don't want to learn old (or any going to soon be old) programming languages. I know that many people see this as something important, *but would any of you ever actually consider (assuming you didn't already know) FORTRAN? My goal is to stay current to make sure I'm successful in the future. Disclaimer Yes, I am a young programmer, so I probably made a lot of naive statements in my question. Feel free to correct me on ANYTHING! I have to start learning somewhere so I'm sure a lot of my knowledge is sketchy enough to have caused to incorrect statements or flaws in my thinking. Please leave any feelings you have in the comments.

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• Managing game state / 'what to update' within an XNA game 'screen'

  - by codinghands

  Note - having read through other GDev questions suggested when writing this question I'm confident this isn't a dupe. Of course, it's 3am and I'm likely wrong, so please mod as such if so. I'm trying to figure out how best to manage state within my game screens - please bare with me though! At the moment I'm using a heavily modified version of the fantastic game state management example on the XNA site available here. This is working perfectly for my 'Screens' - 'IntroScreen' with some shiny logos, 'TitleScreen' and a 'MenuScreen' stacked on top for the title and menu, 'PlayScreen' for the actual gameplay, etc. Each screen has the a bunch of sprites, and an 'Update' and 'Draw', managed by a 'ScreenManager'. In addition to the above, and as suggested as an answer to my other question here, most screens have a 'GameProcessQueue' class full of 'GameProcess'es which lets me do just about anything (animations, youbetcha!), in any order, in sequence or parallel. Why mention all this? When I talk about managing game state I'm thinking more for complex scenarios within a 'Screen'. 'TitleScreen', 'MenuScreen' and the like are all relatively simple. 'Play Screen' less so. How do people manage the different 'states' within the screen (or whatever you call it) that 'does' gameplay? (for me, the 'PlayScreen') I've thought about the following: Enum of different states in the Screen, 'activeState' enum-type variable, switching on the enum in the Screen Update() loop to determine what Screen Update 'sub'-function is called. I can see this getting hairy pretty fast though as screens get more complex and with the 'PlayScreen' becoming a behemoth mega-class. 'State' class with Update loop - a Screen can have any number of 'States', 1+ of which are 'active'. Screen update loop calls update on all active states. States themselves know which screen they belong to, and may even belong to a 'StateManager' which handles transitioning from one state to the next. Once a state is over it's removed from the ScreenState list. The Screen doesn't need a bunch of GameProcessQueues, each State has its own. Abstract Screen further to be more flexible - I can see the similarities between what I've got (game 'Screens' handled by a ScreenManager) and what I want (states within a screen, and a mechanism to manage them). However at the moment I see 'Screens' as high level and very distinct ('PlayScreen' with baddies != 'MenuScreen' with 4 words and event handlers), where as my proposed 'States' are more intrinsically tied to a specific screen with complex requirements. I think. This is for a turn-based board game, so it's easier to define things as a discrete series of steps (IntroAnimation - P1Turn - P2Turn - P1Turn ... - GameOver - .... Obviously with an open-world RPG things are very different, but any advice in this scenario is appreciated. If I'm just going OOP-crazy please say so. Similarly I'm concious there's a huge amount on this site re: state management. But as my first 'serious' game after a couple of false starts I'd like to get this right, and would rather be harassed and modded down than never ask :)

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• Windows Azure SDK 1.3 addresses early adopter feedback

  - by Eric Nelson

  At the end of November 2010 we released a new version of the Windows Azure SDK which contains many new features driven by the great feedback of early adopters plus a shiny new portal. New Portal implemented in Silverlight: The new portal is implemented using Silverlight and replaces the (IMHO rather clunky) original HTML + JavaScript portal. It is 100% better although does still have a few bugs. Enjoy! P.S. You can if you wish still use the old portal:   New runtime functionality: The following functionality is now generally available through the Windows Azure SDK and Windows Azure Tools for Visual Studio and the new Windows Azure Management Portal: Elevated Privileges and Full IIS. You can now run a portion or all of your code in Web and Worker roles with elevated administrator privileges. The Web role now provides Full IIS functionality, which enables multiple IIS sites per Web role and the ability to install IIS modules. Remote Desktop functionality enables you to connect to a running instance of your application or service in order to monitor activity and troubleshoot common problems. Windows Server 2008 R2 Roles: Windows Azure now supports Windows Server 2008 R2 in its Web, worker and VM roles. This new support enables you to take advantage of the full range of Windows Server 2008 R2 features such as IIS 7.5, AppLocker, and enhanced command-line and automated management using PowerShell Version 2.0. New runtime functionality – in beta: Windows Azure Virtual Machine Role: Support for more types of new and existing Windows applications will soon be available with the introduction of the Virtual Machine (VM) role. You can move more existing applications to Windows Azure, reducing the need to make costly code or deployment changes. Extra Small Windows Azure Instance, which is priced at $0.05 per compute hour, provides developers with a cost-effective training and development environment. Developers can also use the Extra Small instance to prototype cloud solutions at a lower cost. Windows Azure Connect: (formerly Project Sydney), which enables a simple and easy-to-manage mechanism to set up IP-based network connectivity between on-premises and Windows Azure resources, is the first Windows Azure Virtual Network feature that we’re making available as a CTP. You can sign up for any of the betas via the Windows Azure Management Portal. Improved processes and simplified operations New portal! (see above) Access to new diagnostic information including the ability to click on a role to see role type, deployment time and last reboot time A new sign-up process that dramatically reduces the number of steps needed to sign up for Windows Azure. New scenario based Windows Azure Platform forums to help answer questions and share knowledge more efficiently. Multiple Service Administrators: Windows Azure now supports multiple Windows Live IDs to have administrator privileges on the same Windows Azure account. The objective is to make it easy for a team to work on the same Windows Azure account while using their individual Windows Live IDs.   Related Links Please also let us know through Microsoft Platform Ready if and when you intend to build an application using the Windows Azure Platform. Or indeed if you already have (Well done). You will get access to some great benefits if you do (more on that in a future post). It also really helps us better understand the demand out there which directly impacts how we will plan the next six months of activities around the Windows Azure Platform. Visit Microsoft Platform Ready to tell us about your plans for your applications UK based? Interested in the Windows Azure Platform? Join http://ukazure.ning.com Get started with the Windows Azure Platform http://bit.ly/startazure

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• SQL SERVER – Importance of User Without Login

  - by pinaldave

  Some questions are very open ended and it is very hard to come up with exact requirements. Here is one question I was asked in recent User Group Meeting. Question: “In recent version of SQL Server we can create user without login. What is the use of it?” Great question indeed. Let me first attempt to answer this question but after reading my answer I need your help. I want you to help him as well with adding more value to it. Answer: Let us visualize a scenario. An application has lots of different operations and many of them are very sensitive operations. The common practice was to do give application specific role which has more permissions and access level. When a regular user login (not system admin), he/she might have very restrictive permissions. The application itself had a user name and password which means applications can directly login into the database and perform the operation. Developers were well aware of the username and password as it was embedded in the application. When developer leaves the organization or when the password was changed, the part of the application had to be changed where the same username and passwords were used. Additionally, developers were able to use the same username and password and login directly to the same application. In earlier version of SQL Server there were application roles. The same is later on replaced by “User without Login”. Now let us recreate the above scenario using this new “User without Login”. In this case, User will have to login using their own credentials into SQL Server. This means that the user who is logged in will have his/her own username and password. Once the login is done in SQL Server, the user will be able to use the application. Now the database should have another User without Login which has all the necessary permissions and rights to execute various operations. Now, Application will be able to execute the script by impersonating “user without login – with more permissions”. Here there is assumed that user login does not have enough permissions and another user (without login) there are more rights. If a user knows how the application is using the database and their various operations, he can switch the context to user without login making him enable for doing further modification. Make sure to explicitly DENY view definition permission on the database. This will make things further difficult for user as he will have to know exact details to get additional permissions. If a user is System Admin all the details which I just mentioned in above three paragraphs does not apply as admin always have access to everything. Additionally, the method describes above is just one of the architecture and if someone is attempting to damage the system, they will still be able to figure out a workaround. You will have to put further auditing and policy based management to prevent such incidents and accidents. I guess this is my answer. I read it multiple times but I still feel that I am missing something. There should be more to this concept than what I have just described. I have merely described one scenario but there will be many more scenarios where this situation will be useful. Now is your turn to help – please leave a comment with the additional suggestion where exactly “User without Login” will be useful as well did I miss anything when I described above scenario. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• jtreg update, December 2012

  - by jjg

  There is a new version of jtreg available. The primary new feature is support for tests that have been written for use with TestNG, the popular open source testing framework. TestNG is supported by a variety of tools and plugins, which means that it is now possible to develop tests for OpenJDK using those tools, while still retaining the ability to have the tests be part of the OpenJDK test suite, and run with a single test harness, jtreg. jtreg can be downloaded from the OpenJDK jtreg page: http://openjdk.java.net/jtreg. TestNG support jtreg supports both single TestNG tests, which can be freely intermixed with other types of jtreg tests, and groups of TestNG tests. A single TestNG test class can be compiled and run by providing a test description using the new action tag: @run testng classname The test will be executed by using org.testng.TestNG. No main method is required. A group of TestNG tests organized in a standard package hierarchy can also be compiled and run by jtreg. Any such group must be identified by specifying the root directory of the package hierarchy. You can either do this in the top level TEST.ROOT file, or in a TEST.properties file in any subdirectory enclosing the group of tests. In either case, add a line to the file of the form: TestNG.dirs = dir ... Directories beginning with '/' are evaluated relative to the root directory of the test suite; otherwise they are evaluated relative to the directory containing the declaring file. In particular, note that you can simply use "TestNG.dirs = ." in a TEST.properties file in the root directory of the test group's package hierarchy. No additional test descriptions are necessary, but test descriptions containing information tags, such as @bug, @summary, etc are permitted. All the Java source files in the group will be compiled if necessary, before any of the tests in the group are run. The selected tests within the group will be run, one at a time, using org.testng.TestNG. Library classes The specification for the @library tag has been extended so that any paths beginning with '/' will be evaluated relative to the root directory of the test suite. In addition, some bugs have been fixed that prevented sharing the compiled versions of library classes between tests in different directories. Note: This has uncovered some issues in tests that use a combination of @build and @library tags, such that some tests may fail unexpectedly with ClassNotFoundException. The workaround for now is to ensure that library classes are listed before the test classes in any @build tags. To specify one or more library directories for a group of TestNG tests, add a line of the following form to the TEST.properties file in the root directory of the group's package hierarchy: lib.dirs = dir ... As before, directories beginning with '/' are evaluated relative to the root directory of the test suite; otherwise they are evaluated relative to the directory containing the declaring file. The libraries will be available to all classes in the group; you cannot specify different libraries for different tests within the group. Coming soon ... From this point on, jtreg development will be using the new jtreg repository in the OpenJDK code-tools project. There is a new email alias jtreg-dev at openjdk.java.net for discussions about jtreg development. The existing alias jtreg-use at openjdk.java.net will continue to be available for questions about using jtreg. For more information ... An updated version of the jtreg Tag Language Specification is being prepared, and will be made available when it is ready. In the meantime, you can find more information about the support for TestNG by executing the following command: $ jtreg -onlinehelp TestNG For more information on TestNG itself, visit testng.org.

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• Logging errors caused by exceptions deep in the application

  - by Kaleb Pederson

  What are best-practices for logging deep within an application's source? Is it bad practice to have multiple event log entries for a single error? For example, let's say that I have an ETL system whose transform step involves: a transformer, pipeline, processing algorithm, and processing engine. In brief, the transformer takes in an input file, parses out records, and sends the records through the pipeline. The pipeline aggregates the results of the processing algorithm (which could do serial or parallel processing). The processing algorithm sends each record through one or more processing engines. So, I have at least four levels: Transformer - Pipeline - Algorithm - Engine. My code might then look something like the following: class Transformer { void Process(InputSource input) { try { var inRecords = _parser.Parse(input.Stream); var outRecords = _pipeline.Transform(inRecords); } catch (Exception ex) { var inner = new ProcessException(input, ex); _logger.Error("Unable to parse source " + input.Name, inner); throw inner; } } } class Pipeline { IEnumerable<Result> Transform(IEnumerable<Record> records) { // NOTE: no try/catch as I have no useful information to provide // at this point in the process var results = _algorithm.Process(records); // examine and do useful things with results return results; } } class Algorithm { IEnumerable<Result> Process(IEnumerable<Record> records) { var results = new List<Result>(); foreach (var engine in Engines) { foreach (var record in records) { try { engine.Process(record); } catch (Exception ex) { var inner = new EngineProcessingException(engine, record, ex); _logger.Error("Engine {0} unable to parse record {1}", engine, record); throw inner; } } } } } class Engine { Result Process(Record record) { for (int i=0; i<record.SubRecords.Count; ++i) { try { Validate(record.subRecords[i]); } catch (Exception ex) { var inner = new RecordValidationException(record, i, ex); _logger.Error( "Validation of subrecord {0} failed for record {1}", i, record ); } } } } There's a few important things to notice: A single error at the deepest level causes three log entries (ugly? DOS?) Thrown exceptions contain all important and useful information Logging only happens when failure to do so would cause loss of useful information at a lower level. Thoughts and concerns: I don't like having so many log entries for each error I don't want to lose important, useful data; the exceptions contain all the important but the stacktrace is typically the only thing displayed besides the message. I can log at different levels (e.g., warning, informational) The higher level classes should be completely unaware of the structure of the lower-level exceptions (which may change as the different implementations are replaced). The information available at higher levels should not be passed to the lower levels. So, to restate the main questions: What are best-practices for logging deep within an application's source? Is it bad practice to have multiple event log entries for a single error?

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• Why Are Minimized Programs Often Slow to Open Again?

  - by Jason Fitzpatrick

  It seems particularly counterintuitive: you minimize an application because you plan on returning to it later and wish to skip shutting the application down and restarting it later, but sometimes maximizing it takes even longer than launching it fresh. What gives? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Bart wants to know why he’s not saving any time with application minimization: I’m working in Photoshop CS6 and multiple browsers a lot. I’m not using them all at once, so sometimes some applications are minimized to taskbar for hours or days. The problem is, when I try to maximize them from the taskbar – it sometimes takes longer than starting them! Especially Photoshop feels really weird for many seconds after finally showing up, it’s slow, unresponsive and even sometimes totally freezes for minute or two. It’s not a hardware problem as it’s been like that since always on all on my PCs. Would I also notice it after upgrading my HDD to SDD and adding RAM (my main PC holds 4 GB currently)? Could guys with powerful pcs / macs tell me – does it also happen to you? I guess OSes somehow “focus” on active software and move all the resources away from the ones that run, but are not used. Is it possible to somehow set RAM / CPU / HDD priorities or something, for let’s say, Photoshop, so it won’t slow down after long period of inactivity? So what is the deal? Why does he find himself waiting to maximize a minimized app? The Answer SuperUser contributor Allquixotic explains why: Summary The immediate problem is that the programs that you have minimized are being paged out to the “page file” on your hard disk. This symptom can be improved by installing a Solid State Disk (SSD), adding more RAM to your system, reducing the number of programs you have open, or upgrading to a newer system architecture (for instance, Ivy Bridge or Haswell). Out of these options, adding more RAM is generally the most effective solution. Explanation The default behavior of Windows is to give active applications priority over inactive applications for having a spot in RAM. When there’s significant memory pressure (meaning the system doesn’t have a lot of free RAM if it were to let every program have all the RAM it wants), it starts putting minimized programs into the page file, which means it writes out their contents from RAM to disk, and then makes that area of RAM free. That free RAM helps programs you’re actively using — say, your web browser — run faster, because if they need to claim a new segment of RAM (like when you open a new tab), they can do so. This “free” RAM is also used as page cache, which means that when active programs attempt to read data on your hard disk, that data might be cached in RAM, which prevents your hard disk from being accessed to get that data. By using the majority of your RAM for page cache, and swapping out unused programs to disk, Windows is trying to improve responsiveness of the program(s) you are actively using, by making RAM available to them, and caching the files they access in RAM instead of the hard disk. The downside of this behavior is that minimized programs can take a while to have their contents copied from the page file, on disk, back into RAM. The time increases the larger the program’s footprint in memory. This is why you experience that delay when maximizing Photoshop. RAM is many times faster than a hard disk (depending on the specific hardware, it can be up to several orders of magnitude). An SSD is considerably faster than a hard disk, but it is still slower than RAM by orders of magnitude. Having your page file on an SSD will help, but it will also wear out the SSD more quickly than usual if your page file is heavily utilized due to RAM pressure. Remedies Here is an explanation of the available remedies, and their general effectiveness: Installing more RAM: This is the recommended path. If your system does not support more RAM than you already have installed, you will need to upgrade more of your system: possibly your motherboard, CPU, chassis, power supply, etc. depending on how old it is. If it’s a laptop, chances are you’ll have to buy an entire new laptop that supports more installed RAM. When you install more RAM, you reduce memory pressure, which reduces use of the page file, which is a good thing all around. You also make available more RAM for page cache, which will make all programs that access the hard disk run faster. As of Q4 2013, my personal recommendation is that you have at least 8 GB of RAM for a desktop or laptop whose purpose is anything more complex than web browsing and email. That means photo editing, video editing/viewing, playing computer games, audio editing or recording, programming / development, etc. all should have at least 8 GB of RAM, if not more. Run fewer programs at a time: This will only work if the programs you are running do not use a lot of memory on their own. Unfortunately, Adobe Creative Suite products such as Photoshop CS6 are known for using an enormous amount of memory. This also limits your multitasking ability. It’s a temporary, free remedy, but it can be an inconvenience to close down your web browser or Word every time you start Photoshop, for instance. This also wouldn’t stop Photoshop from being swapped when minimizing it, so it really isn’t a very effective solution. It only helps in some specific situations. Install an SSD: If your page file is on an SSD, the SSD’s improved speed compared to a hard disk will result in generally improved performance when the page file has to be read from or written to. Be aware that SSDs are not designed to withstand a very frequent and constant random stream of writes; they can only be written over a limited number of times before they start to break down. Heavy use of a page file is not a particularly good workload for an SSD. You should install an SSD in combination with a large amount of RAM if you want maximum performance while preserving the longevity of the SSD. Use a newer system architecture: Depending on the age of your system, you may be using an out of date system architecture. The “system architecture” is generally defined as the “generation” (think generations like children, parents, grandparents, etc.) of the motherboard and CPU. Newer generations generally support faster I/O (input/output), better memory bandwidth, lower latency, and less contention over shared resources, instead providing dedicated links between components. For example, starting with the “Nehalem” generation (around 2009), the Front-Side Bus (FSB) was eliminated, which removed a common bottleneck, because almost all system components had to share the same FSB for transmitting data. This was replaced with a “point to point” architecture, meaning that each component gets its own dedicated “lane” to the CPU, which continues to be improved every few years with new generations. You will generally see a more significant improvement in overall system performance depending on the “gap” between your computer’s architecture and the latest one available. For example, a Pentium 4 architecture from 2004 is going to see a much more significant improvement upgrading to “Haswell” (the latest as of Q4 2013) than a “Sandy Bridge” architecture from ~2010. Links Related questions: How to reduce disk thrashing (paging)? Windows Swap (Page File): Enable or Disable? Also, just in case you’re considering it, you really shouldn’t disable the page file, as this will only make matters worse; see here. And, in case you needed extra convincing to leave the Windows Page File alone, see here and here. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• Is it worth to learn Experimental Languages?

  - by Xander Lamkins

  I'm a young programmer who desires to work in the field someday as a programmer. I know Java, VB.NET and C#. I want to learn a new language (as I programmer, I know that it is valuable to extend what I know - to learn languages that make you think differently). I took a look online to see what languages were common. Everybody knows C and C++ (even those muggles who know so little about computers in general), so I thought, maybe I should push for C. C and C++ are nice but they are old. Things like Haskell and Forth (etc. etc. etc.) are old and have lost their popularity. I'm scared of learning C (or even C++) for this same reason. Java is pretty old as well and is slow because it's run by the JVM and not compiled to native code. I've been a Windows developer for quite a while. I recently started using Java - but only because it was more versatile and spreadable to other places. The problem is that it doesn't look like a very usable language for these reasons: It's most used purpose is for web application and cellphone apps (specifically Android) As far as actual products made with it, the only things that come to mind are Netbeans, Eclipse (hurrah for making and IDE with the language the IDE is for - it's like making a webpage for writing HTML/CSS/Javascript), and Minecraft which happens to be fun but laggy and bipolar as far as computer spec. support. Other than that it's used for servers but heck - I don't only want to make/configure servers. The .NET languages are nice, however: People laugh if I even mention VB.NET or C# in a serious conversation. It isn't cross-platform unless you use MONO (which is still in development and has some improvements to be made). Lacks low level stuff because, like Java with the JVM, it is run/managed by the CLR. My first thought was learning something like C and then using it to springboard into C++ (just to make sure I would have a strong understanding/base), but like I said earlier, it's getting older and older by the minute. What I've Looked Into Fantom looks nice. It's like a nice middleman between my two favorite languages and even lets me publish between the two interchangeably, but, unlike what I want, it compiles to the CLR or JVM (depending on what you publish it to) instead of it being a complete compile. D also looks nice. It seems like a very usable language and from multiple sources it appears to actually be better than C/C++. I would jump right with it, but I'm still unsure of its success because it obviously isn't very mainstream at this point. There are a couple others that looked pretty nice that focused on other things such as Opa with web development and Go by GOOGLE. My Question Is it worth learning these "experimental" languages? I've read other questions that say that if you aren't constantly learning languages and open to all languages that you aren't in the right mindset for programming. I understand this and I still might not quite be getting it, but in truth, if a language isn't going to become mainstream, should I spend my time learning something else? I don't want to learn old (or any going to soon be old) programming languages. I know that many people see this as something important, *but would any of you ever actually consider (assuming you didn't already know) FORTRAN? My goal is to stay current to make sure I'm successful in the future. Disclaimer Yes, I am a young programmer, so I probably made a lot of naive statements in my question. Feel free to correct me on ANYTHING! I have to start learning somewhere so I'm sure a lot of my knowledge is sketchy enough to have caused to incorrect statements or flaws in my thinking. Please leave any feelings you have in the comments.

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• Hardware wireless switch has no effect after suspend and 13.10 upgrade

  - by blaineh

  This seems to be a fairly chronic problem, as shown by the following questions: How do I fix a "Wireless is disabled by hardware switch" error? Wireless disabled by hardware switch "Wireless disabled by hardware switch" after suspend and other hardware buttons ineffective - how can I solve this? but no good solutions have been found! Wireless works fine after a reboot, but after a suspend the hardware switch (for my laptop this is f12) has no effect on the wireless, it is just permanently off, and shows that it is with a red LED. All My rfkill list all reads: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: yes 1: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: yes Any combination with rfkill <un>block wifi doesn't work, although one time first blocking then unblocking actually turned it on again. sudo lshw -C network reads: *-network DISABLED description: Wireless interface product: AR9285 Wireless Network Adapter (PCI-Express) vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 01 serial: 78:e4:00:65:2e:3f width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.11.0-12-generic firmware=N/A ip=155.99.215.79 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:17 memory:90100000-9010ffff *-network DISABLED description: Ethernet interface product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:03:00.0 logical name: eth0 version: 02 serial: c8:0a:a9:89:b4:30 size: 10Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:42 ioport:2000(size=256) memory:90010000-90010fff memory:90000000-9000ffff memory:90020000-9002ffff Also, adding a /etc/pm/sleep.d/brcm.sh file as recommended here simply prevents the laptop from suspending at all, which of course is no good. This question has an answer urging to install the original driver, but it wasn't an "accepted answer" so I'd rather not take a chance on it. Also I'll admit I'm a bit lost on that and would like help doing so with the specific information I've given. xev shows that no internal event is triggered for my wireless switch (f12), but other function keys also acting as hardware switches work fine. I would be happy to provide more information, so long as you're willing to help me find it for you! This is a very annoying bug. I have a Compaq Presario CQ62. Edit. I just tried to reload bios defaults (or something) as shown by this video. Didn't work. Edit. I tried the contents of this answer, and it didn't work. Edit. I made a pastebin of dmesg. I couldn't even begin to understand the contents. Edit. Output of lspci | grep Network: 02:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01)

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• How to recover after embarrassing yourself and your company?

  - by gaearon

  I work in an outsourcing company in Russia, and one of our clients is a financial company located in USA. For the last six months I have been working on several projects for this particular company, and as I was being assigned a larger project, I was invited to work onsite in USA in order to understand and learn the new system. Things didn't work out as well as I hoped because the environment was messy after original developers, and I had to spent quite some time to understand the quirks. However we managed to do the release several days ago, and it looks like everything's going pretty smooth. From technical perspective, my client seems to be happy with me. My solutions seem to work, and I always try to add some spark of creativity to what I do. However I'm very disorganized in a certain sense, as I believe many of you fellas are. Let me note that my current job is my first job ever, and I was lucky enough to get a job with flexible schedule, meaning I can come in and out of the office whenever I want as long as I have 40 hours a week filled. Sometimes I want to hang out with friends in the evening, and days after that I like to have a good sleep in the morning—this is why flexible schedule (or lack of one) is ideal fit for me. [I just realized this paragraph looks too serious, I should've decorated it with some UNICORNS!] Of course, after coming to the USA, things changed. This is not some software company with special treatment for the nerdy ones. Here you have to get up at 7:30 AM to get to the office by 9 AM and then sit through till 5 PM. Personally, I hate waking up in the morning, not to say my productivity begins to climb no sooner than at 5 o'clock, i.e. I'm very slow until I have to go, which is ironic. Sometimes I even stay for more than 8 hours just to finish my current stuff without interruptions. Anyway, I could deal with that. After all, they are paying for my trip, who am I to complain? They need me to be in their working hours to be able to discuss stuff. It makes perfect sense that fixed schedule doesn't make any sense for me. But it does makes sense that it does make sense for my client. And I am here for client, therefore sense is transferred. Awww, you got it. I was asked several times to come exactly at 9 AM but out of laziness and arrogance I didn't take these requests seriously enough. This paid off in the end—on my last day I woke up 10 minutes before final status meeting with business owner, having overslept previous day as well. Of course this made several people mad, including my client, as I ignored his direct request to come in time for two days in the row, including my final day. Of course, I didn't do it deliberately but certainly I could've ensured that I have at least two alarms to wake me up, et cetera...I didn't do that. He also emailed my boss, calling my behavior ridiculous and embarrassing for my company and saying “he's not happy with my professionalism at all”. My boss told me that “the system must work both in and out” and suggested me to stay till late night this day working in a berserker mode, fixing as many issues as possible, and sending a status email to my client. So I did, but I didn't receive the response yet. These are my questions to the great programmers community: Did you have situations where your ignorance and personal non-technical faults created problems for your company? Were you able to make up for your fault and stay in a good relationship with your client or boss? How? How would you act if you were in my situation?

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• XNA RenderTarget2D Sample

  - by Michael B. McLaughlin

  I remember being scared of render targets when I first started with XNA. They seemed like weird magic and I didn’t understand them at all. There’s nothing to be frightened of, though, and they are pretty easy to learn how to use. The first thing you need to know is that when you’re drawing in XNA, you aren’t actually drawing to the screen. Instead you’re drawing to this thing called the “back buffer”. Internally, XNA maintains two sections of graphics memory. Each one is exactly the same size as the other and has all the same properties (such as surface format, whether there’s a depth buffer and/or a stencil buffer, and so on). XNA flips between these two sections of memory every update-draw cycle. So while you are drawing to one, it’s busy drawing the other one on the screen. Then the current update-draw cycle ends, it flips, and the section you were just drawing to gets drawn to the screen while the one that was being drawn to the screen before is now the one you’ll be drawing on. This is what’s meant by “double buffering”. If you drew directly to the screen, the player would see all of those draws taking place as they happened and that would look odd and not very good at all. Those two sections of graphics memory are render targets. All a render target is, is a section of graphics memory to which things can be drawn. In addition to the two that XNA maintains automatically, you can also create and set your own using RenderTarget2D and GraphicsDevice.SetRenderTarget. Using render targets lets you do all sorts of neat post-processing effects (like bloom) to make your game look cooler. It also just lets you do things like motion blur and lets you create mirrors in 3D games. There are quite a lot of things that render targets let you do. To go along with this post, I wrote up a simple sample for how to create and use a RenderTarget2D. It’s available under the terms of the Microsoft Public License and is available for download on my website here: http://www.bobtacoindustries.com/developers/utils/RenderTarget2DSample.zip . Other than the ‘using’ statements, every line is commented in detail so that it should (hopefully) be easy to follow along with and understand. If you have any questions, leave a comment here or drop me a line on Twitter. One last note. While creating the sample I came across an interesting quirk. If you start by creating a Windows Game, and then make a copy for Windows Phone 7, the drop-down that lets you choose between drawing to a WP7 device and the WP7 emulator stays grayed-out. To resolve this, you need to right click on the Windows Phone 7 version in the Solution Explorer, and choose “Set as StartUp Project”. The bar will then become active, letting you change the target you which to deploy to. If you want another version to be the one that starts up when you press F5 to start debugging, just go and right-click on that version and choose “Set as StartUp Project” for it once you’ve set the WP7 target (device or emulator) that you want.

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• How do you report out user research results?

  - by user12277104

  A couple weeks ago, one of my mentees asked to meet, because she wanted my advice on how to report out user research results. She had just conducted her first usability test for her new employer, and was getting to the point where she wanted to put together some slides, but she didn't want them to be boring. She wanted to talk with me about what to present and how best to present results to stakeholders. While I couldn't meet for another week, thanks to slideshare, I could quickly point her in the direction that my in-person advice would have led her. First, I'd put together a panel for the February 2012 New Hampshire UPA monthly meeting that we then repeated for the 2012 Boston UPA annual conference. In this panel, I described my reporting techniques, as did six of my colleagues -- two of whom work for companies smaller than mine, and four of whom are independent consultants. Before taking questions, we each presented for 3 to 5 minutes on how we presented research results. The differences were really interesting. For example, when do you really NEED a long, written report (as opposed to an email, spreadsheet, or slide deck with callouts)? When you are reporting your test results to the FDA -- that makes sense. in this presentation, I describe two modes of reporting results that I use.  Second, I'd been a participant in the CUE-9 study. CUE stands for Comparative Usability Evaluation, and this was the 9th of these studies that Rolf Molich had designed. Originally, the studies were designed to show the variability in evaluation methods practitioners use to evaluate websites and applications. Of course, using methods and tasks of their own choosing, the results were wildly different. However, in this 9th study, the tasks were the same, the participants were the same, and the problem severity scale was the same, so how would the results of the 19 practitioners compare? Still wildly variable. But for the purposes of this discussion, it gave me a work product that was not proprietary to the company I work for -- a usability test report that I could share publicly. This was the way I'd been reporting results since 2005, and pretty much what I still do, when time allows.  That said, I have been continuing to evolve my methods and reporting techniques, and sometimes, there is no time to create that kind of report -- the team can't wait the days that it takes to take screen shots, go through my notes, refer back to recordings, and write it all up. So in those cases, I use bullet points in email, talk through the findings with stakeholders in a 1-hour meeting, and then post the take-aways on a wiki page. There are other requirements for that kind of reporting to work -- for example, the stakeholders need to attend each of the sessions, and the sessions can't take more than a day to complete, but you get the idea: there is no one "right" way to report out results. If the method of reporting you are using is giving your stakeholders the information they need, in a time frame in which it is useful, and in a format that meets their needs (FDA report or bullet points on a wiki), then that's the "right" way to report your results. 

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• Working and Studying in Oracle, how I balance my time....

  - by anca.rosu

  Hi, my name is Laura. I am working as an Intern within Executive Administration at Oracle Denmark, whilst studying Information Management at Copenhagen Business school. I have recently handeding a paper on Information Systems which gave me exposure to Oracle. Once completing this paper I came across a job posting on my University’s intranet site and I applied directly online. When I submitted my application for the job offer, I wondered about what language I should use for the application form, as the job posting was in Danish, but the contact person and number looked Irish. I therefore chose English. Later that same day, Fiona, one of Oracle’s Graduates Recruitment Consultants based in Ireland, contacted me. This shows how global Oracle truly is. I went for my face-to-face interview in Oracle Denmark with Charlotte, one of the team managers. I spent 5 minutes waiting in the lobby, just looking around, thinking to myself, I really want to work here. The atmosphere seemed so pleasant with a relaxed approach between colleagues, employees and guests. The interview took about an hour, but we touched on a lot of different subjects. The profile I got of Oraclewas that this is a place where you are encouraged to think for yourself, and you are given the freedom to use your ideas. Later that evening, Fiona called and offered me the job. I was very happy. At Oracle Denmark we have 4 different zones: a Quiet Zone, a Project Zone, a Dialogue Zone and a Call Zone. Everyday when you arrive you consider what will be the most productive for the day’s task, and you take your toolbox and go find a desk in the zone you have decided on. It is therefore very unusual to be next to the same person two days in a row. At Oracle, people are located all over the world, and everybody has team members, colleagues or leaders in other countries, or even other time zones. Initially,I was worried about how I would adapt to this approach but I soon realized I had nothing to worry about and now I appreciate working this way. My colleagues have been very supportive and they have openly welcomed me into my new role. I typically work two days a week and have three days at University. During exam periods, I have the flexibility to work less hours and focus on the exams, in return for putting in more hours at work when needed. The first time I had to ask for time off before handing in a paper, my boss looked at me and said, ”Of course! Your education is the most important!” I hope that by sharing my experiences with you, I can inspire or encourage you to consider Oracle as a potential employer, where you can grow both professionally and personally. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: Intern,Oracle Denmark,Information Systems,Business school,Copenhagen,Graduates Recruitment,Ireland,Quiet Zone,Project Zone,Dialogue Zone,Call Zone,University,flexibility

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• On The Road with the HR Community

  - by Kathryn Perry

  A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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• What is the difference between Workcenters, Dashboards, and the Interaction Hub?

  - by Matthew Haavisto

  Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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• What You Can Learn from the NFL Referee Lockout

  - by Christina McKeon

  American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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• How to Draw Lines on the Screen

  - by Geertjan

  I've seen occasional questions on mailing lists about how to use the NetBeans Visual Library to draw lines, e.g., to make graphs or diagrams of various kinds by drawing on the screen. So, rather than drag/drop causing widgets to be added, you'd want widgets to be added on mouse clicks, and you'd want to be able to connect those widgets together somehow. Via the code below, you'll be able to click on the screen, which causes a dot to appear. When you have multiple dots, you can hold down the Ctrl key and connect them together. A guiding line appears to help you position the dots exactly in line with each other. When you go to File | Print, you'll be able to preview and print the diagram you've created. A picture that speaks 1000 words: Here's the code: public final class PlotterTopComponent extends TopComponent { private final Scene scene; private final LayerWidget baseLayer; private final LayerWidget connectionLayer; private final LayerWidget interactionLayer; public PlotterTopComponent() { initComponents(); setName(Bundle.CTL_PlotterTopComponent()); setToolTipText(Bundle.HINT_PlotterTopComponent()); setLayout(new BorderLayout()); this.scene = new Scene(); this.baseLayer = new LayerWidget(scene); this.interactionLayer = new LayerWidget(scene); this.connectionLayer = new LayerWidget(scene); scene.getActions().addAction(new SceneCreateAction()); scene.addChild(baseLayer); scene.addChild(interactionLayer); scene.addChild(connectionLayer); add(scene.createView(), BorderLayout.CENTER); putClientProperty("print.printable", true); } private class SceneCreateAction extends WidgetAction.Adapter { @Override public WidgetAction.State mousePressed(Widget widget, WidgetAction.WidgetMouseEvent event) { if (event.getClickCount() == 1) { if (event.getButton() == MouseEvent.BUTTON1 || event.getButton() == MouseEvent.BUTTON2) { baseLayer.addChild(new BlackDotWidget(scene, widget, event)); repaint(); return WidgetAction.State.CONSUMED; } } return WidgetAction.State.REJECTED; } } private class BlackDotWidget extends ImageWidget { public BlackDotWidget(Scene scene, Widget widget, WidgetAction.WidgetMouseEvent event) { super(scene); setImage(ImageUtilities.loadImage("org/netbeans/plotter/blackdot.gif")); setPreferredLocation(widget.convertLocalToScene(event.getPoint())); getActions().addAction( ActionFactory.createExtendedConnectAction( connectionLayer, new BlackDotConnectProvider())); getActions().addAction( ActionFactory.createAlignWithMoveAction( baseLayer, interactionLayer, ActionFactory.createDefaultAlignWithMoveDecorator())); } } private class BlackDotConnectProvider implements ConnectProvider { @Override public boolean isSourceWidget(Widget source) { return source instanceof BlackDotWidget && source != null ? true : false; } @Override public ConnectorState isTargetWidget(Widget src, Widget trg) { return src != trg && trg instanceof BlackDotWidget ? ConnectorState.ACCEPT : ConnectorState.REJECT; } @Override public boolean hasCustomTargetWidgetResolver(Scene arg0) { return false; } @Override public Widget resolveTargetWidget(Scene arg0, Point arg1) { return null; } @Override public void createConnection(Widget source, Widget target) { ConnectionWidget conn = new ConnectionWidget(scene); conn.setTargetAnchor(AnchorFactory.createCircularAnchor(target, 10)); conn.setSourceAnchor(AnchorFactory.createCircularAnchor(source, 10)); connectionLayer.addChild(conn); } } ... ... ... Note: The code above was written based on the Visual Library tutorials on the NetBeans Platform Learning Trail, in particular via the "ConnectScene" sample in the "test.connect" package, which is part of the very long list of Visual Library samples referred to in the Visual Library tutorials on the NetBeans Platform Learning Trail. The next steps are to add a reconnect action and an action to delete a dot by double-clicking on it. Would be interesting to change the connecting line so that the length of the line were to be shown, i.e., as you draw a line from one dot to another, you'd see a constantly changing number representing the current distance of the connecting line. Also, once lines are connected to form a rectangle, would be cool to be able to write something within that rectangle. Then one could really create diagrams, which would be pretty cool.

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• Reducing Deadlocks - not a DBA issue ?

  - by steveh99999

   As a DBA, I'm involved on an almost daily basis troubleshooting 'SQL Server' performance issues. Often, this troubleshooting soon veers away from a 'its a SQL Server issue' to instead become a wider application/database design/coding issue.One common perception with SQL Server is that deadlocking is an application design issue - and is fixed by recoding...  I see this reinforced by MCP-type questions/scenarios where the answer to prevent deadlocking is simply to change the order in code in which tables are accessed....Whilst this is correct, I do think this has led to a situation where many 'operational' or 'production support' DBAs, when faced with a deadlock, are happy to throw the issue over to developers without analysing the issue further....A couple of 'war stories' on deadlocks which I think are interesting :- Case One , I had an issue recently on a third-party application that I support on SQL 2008.  This particular third-party application has an unusual support agreement where the customer is allowed to change the index design on the third-party provided database.  However, we are not allowed to alter application code or modify table structure..This third-party application is also known to encounter occasional deadlocks – indeed, I have documentation from the vendor that up to 50 deadlocks per day is not unusual !So, as a DBA I have to support an application which in my opinion has too many deadlocks - but, I cannot influence the design of the tables or stored procedures for the application. This should be the classic - blame the third-party developers scenario, and hope this issue gets addressed in a future application release - ie we could wait years for this to be resolved and implemented in our production environment...But, as DBAs  can change the index layout, is there anything I could do still to reduce the deadlocks in the application ?I initially used SQL traceflag 1222 to write deadlock detection output to the SQL Errorlog – using this I was able to identify one table heavily involved in the deadlocks.When I examined the table definition, I was surprised to see it was a heap – ie no clustered index existed on the table.Using SQL profiler to see locking behaviour and plan for the query involved in the deadlock, I was able to confirm a table scan was being performed.By creating an appropriate clustered index - it was possible to produce a more efficient plan and locking behaviour.So, less locks, held for less time = less possibility of deadlocks. I'm still unhappy about the overall number of deadlocks on this system - but that's something to be discussed further with the vendor.Case Two,  a system which hadn't changed for months suddenly started seeing deadlocks on a regular basis. I love the 'nothing's changed' scenario, as it gives me the opportunity to appear wise and say 'nothings changed on this system, except the data'.. This particular deadlock occurred on a table which had been growing rapidly. By using DBCC SHOW_STATISTICS - the DBA team were able to see that the deadlocks seemed to be occurring shortly after auto-update stats had regenerated the table statistics using it's default sampling behaviour.As a quick fix, we were able to schedule a nightly UPDATE STATISTICS WITH FULLSCAN on the table involved in the deadlock - thus, greatly reducing the potential for stats to be updated via auto_update_stats, consequently reducing the potential for a bad plan to be generated based on an unrepresentative sample of the data. This reduced the possibility of a deadlock occurring.  Not a perfect solution by any means, but quick, easy to implement, and needed no application code changes. This fix gave us some 'breathing space'  to properly fix the code during the next scheduled application release.   The moral of this post - don't dismiss deadlocks as issues that can only be fixed by developers...

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• Is there a theory for "transactional" sequences of failing and no-fail actions?

  - by Ross Bencina

  My question is about writing transaction-like functions that execute sequences of actions, some of which may fail. It is related to the general C++ principle "destructors can't throw," no-fail property, and maybe also with multi-phase transactions or exception safety. However, I'm thinking about it in language-neutral terms. My concern is with correctly designing error handling in C++ functions that must be reliable. I would like to know what the concepts below are called so that I can learn more about them. I'm sorry that I can't ask the question more directly. Since I don't know this area I have provided an example to explain my question. The question is at the end. Here goes: Consider a sequence of steps or actions executed sequentially, where actions belong to one of two classes: those that always succeed, and those that may fail. In the examples below: S stands for an action that always succeeds (called "no-fail" in some settings). F stands for an action that may fail (for example, it might fail to allocate memory or do I/O that could fail). Consider a sequences of actions (executed sequentially from left to right): S->S->S->S Since each action in the sequence above succeeds, the whole sequence succeeds. On the other hand, the following sequence may fail because the last action may fail: S->S->S->F So, claim: a sequence has the no-fail (S) property if and only if all of its actions are no-fail. Now, I'm interested in action sequences that form "atomic transactions", with "failure atomicity," i.e. where either the whole sequence completes successfully, or there is no effect. I.e. if some action fails, the earlier ones must be rolled back. This requires that any successfully executed actions prior to a failing action must always be able to be rolled back. Consider the sequence: S->S->S->F S<-S<-S In the example above, the first row is the forward path of the transaction, and the second row are inverse actions (executed from right to left) that can be used to roll back if the final top row actions fails. It seems to me that for a transaction to support failure atomicity, the following invariant must hold: Claim: To support failure atomicity (either completion or complete roll-back on failure) all actions preceding the latest failable (F) action on the forward path (marked * in the example below) must have no-fail (S) inverses. The following is an example of a sequence that supports failure atomicity: * S->F->F->F S<-S<-S Further, if we want the transaction to be able to attempt cancellation mid-way through, but still guarantee either full completion or full rollback then we need the following property: Claim: To support failure atomicity and cancellation mid-way through execution, in the face of errors in the inverse (cancellation) path, all actions following the earliest failable (F) inverse on the reverse path (marked *) must be no-fail (S). F->F->F->S->S S<-S<-F<-F * I believe that these two conditions guarantee that an abortable/cancelable transaction will never get "stuck". My questions are: What is the study and theory of these properties called? are my claims correct? and what else is there to know? UPDATE 1: Updated terminology: what I previously called "robustness" is called atomicity in the database literature. UPDATE 2: Added explicit reference to failure atomicity, which seems to be a thing.

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• Why We Do What We Do. (Part 3 of 5 Part Series on JDE 5G Postponed)

  - by Kem Butller-Oracle

  By Lyle Ekdahl - Oracle JD Edwards Sr. VP General Manager  In the closing of part two of this 5 part blog series, I stated that in the next installment I would explore the expected results of the digital overdrive era and the impact it will have on our economy. While I have full intentions of writing on that topic, I am inspired today to write about something that is top of mind. It’s top of mind because it has come up several times recently conversations with my Oracle’s JD Edwards team members, with customers and our partners, plus I feel passionately about why I do what I do…. It is not what we do but why we do that thing that we do Do you know what you do? For the most part, I bet you could tell me what you do even if your work has changed over the years.  My real question is, “Do you get excited about what you do, and are you fulfilled? Does your work deliver a sense of purpose, a cause to work for, and something to believe in?”  Alright, I guess that was not a single question. So let me just ask, “Why?” Why are you here, right now? Why do you get up in the morning? Why do you go to work? Of course, I can’t answer those questions for you but I can share with you my POV.   For starters, there are several things that drive me. As many of you know by now, I have a somewhat competitive nature but it is not solely the thrill of winning that actually fuels me. Now don’t get me wrong, I do like winning occasionally. However winning is only a potential result of competing and is clearly not guaranteed. So why compete? Why compete in business, and particularly why in this Enterprise Software business?  Here’s why! I am fascinated by creative and building processes. It is about making or producing things, causing something to come into existence. With the right skill, imagination and determination, whether it’s art or invention; the result can deliver value and inspire. In both avocation and vocation I always gravitate towards the create/build processes.  I believe one of the skills necessary for the create/build process is not just the aptitude but also, and especially, the desire and attitude that drives one to gain a deeper understanding. The more I learn about our customers, the more I seek to understand what makes the successful and what difficult issues cause them to struggle. I like to look for the complex, non-commodity process problems where streamlined design and modern technology can provide an easy and simple solution. It is especially gratifying to see our customers use our software to increase their own ability to deliver value to the market. What an incredible network effect! I know many of you share this customer obsession as well as the create/build addiction focused on simple and elegant design. This is what I believe is at the root of our common culture.  Are JD Edwards customers on a whole different than other ERP solutions’ customers? I would argue that for the most part, yes, they are. They selected our software, and our software is different. Why? Because I believe that the create/build process will generally result in solutions that reflect who built it and their culture. And a culture of people focused on why they create/build will attract different customers than one that is based on what is built or how the solution is delivered. In the past I have referred to this idea as character of the customer, and it transcends industry, size and run rate. Now some would argue that JD Edwards has some customers who are characters. But that is for a different post. As I have told you before, the JD Edwards culture is unique, and its resulting economy is valuable and deserving of our best efforts. 

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• Need WIF Training?

  - by Your DisplayName here!

  I spend numerous hours every month answering questions about WIF and identity in general. This made me realize that this is still quite a complicated topic once you go beyond the standard fedutil stuff. My good friend Brock and I put together a two day training course about WIF that covers everything we think is important. The course includes extensive lab material where you take standard application and apply all kinds of claims and federation techniques and technologies like WS-Federation, WS-Trust, session management, delegation, home realm discovery, multiple identity providers, Access Control Service, REST, SWT and OAuth. The lab also includes the latest version of the thinktecture identityserver and you will learn how to use and customize it. If you are looking for an open enrollment style of training, have a look here. Or contact me directly! The course outline looks as follows: Day 1 Intro to Claims-based Identity & the Windows Identity Foundation WIF introduces important concepts like conversion of security tokens and credentials to claims, claims transformation and claims-based authorization. In this module you will learn the basics of the WIF programming model and how WIF integrates into existing .NET code. Externalizing Authentication for Web Applications WIF includes support for the WS-Federation protocol. This protocol allows separating business and authentication logic into separate (distributed) applications. The authentication part is called identity provider or in more general terms - a security token service. This module looks at this scenario both from an application and identity provider point of view and walks you through the necessary concepts to centralize application login logic both using a standard product like Active Directory Federation Services as well as a custom token service using WIF’s API support. Externalizing Authentication for SOAP Services One big benefit of WIF is that it unifies the security programming model for ASP.NET and WCF. In the spirit of the preceding modules, we will have a look at how WIF integrates into the (SOAP) web service world. You will learn how to separate authentication into a separate service using the WS-Trust protocol and how WIF can simplify the WCF security model and extensibility API. Day 2 Advanced Topics:  Security Token Service Architecture, Delegation and Federation The preceding modules covered the 80/20 cases of WIF in combination with ASP.NET and WCF. In many scenarios this is just the tip of the iceberg. Especially when two business partners decide to federate, you usually have to deal with multiple token services and their implications in application design. Identity delegation is a feature that allows transporting the client identity over a chain of service invocations to make authorization decisions over multiple hops. In addition you will learn about the principal architecture of a STS, how to customize the one that comes with this training course, as well as how to build your own. Outsourcing Authentication:  Windows Azure & the Azure AppFabric Access Control Service Microsoft provides a multi-tenant security token service as part of the Azure platform cloud offering. This is an interesting product because it allows to outsource vital infrastructure services to a managed environment that guarantees uptime and scalability. Another advantage of the Access Control Service is, that it allows easy integration of both the “enterprise” protocols like WS-* as well as “web identities” like LiveID, Google or Facebook into your applications. ACS acts as a protocol bridge in this case where the application developer doesn’t need to implement all these protocols, but simply uses a service to make it happen. Claims & Federation for the Web and Mobile World Also the web & mobile world moves to a token and claims-based model. While the mechanics are almost identical, other protocols and token types are used to achieve better HTTP (REST) and JavaScript integration for in-browser applications and small footprint devices. Also patterns like how to allow third party applications to work with your data without having to disclose your credentials are important concepts in these application types. The nice thing about WIF and its powerful base APIs and abstractions is that it can shield application logic from these details while you can focus on implementing the actual application. HTH

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• Oracle ties social, CRM, analytics products to customer experience

  - by Richard Lefebvre

  Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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