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  • Thoughts on the Nomination Committee Campaign 2014

    - by Testas
    Congratulations to Erin, Andy and Allen on making the Nomination Committee for 2014. As Mark Broadbent (@retracement) stated in his tweet, there’s a great set of individuals for the Nom Com, and I could not agree more. I know Erin and Allen, and I know how much value they will bring to the process. I don’t know Andy as well, but I am sure he will do a great job and I hope I can meet him at PASS soon. The final candidate appointed by the PASS board is Rick Bolesta, who brings a wealth of experience to the process. I also want to take the opportunity to thank all who have voted. Not just for me, but for all the candidates during the election. Your contribution is greatly appreciated. Would I apply for the Nom Com again?  Yes I would. My first election experience has been a learning experience in itself. So I accept the result and look forward to applying next year. Moving on from this, I do want to express my opinion about the lack of international representation in the election process. One of the tweets that I saw after the result was from Adam Machanic (@AdamMachanic) who commented on the lack of international members on the Nom Com. If truth be told, I was disappointed – when the candidate list was released -- that for the second time in recent elections there was a lack of international candidates on the candidate list. It feels that only Brits and Americans partake in such elections. This is a real shame, and I can’t help thinking why this is the case. Hugo Kornelis (@Hugo_Kornelis) wrote a blog here to express his thoughts. He did raise some valid points. I don’t know why there is an absence of international candidates. I know that the team at PASS are looking to improve the situation, so I do not want to give the impression that PASS are doing nothing. For reference please see Bill Graziano’ s article here to see how PASS are addressing the situation. There is a clear direction to change the rules within PASS to give greater inclusion of international members. In addition to this, I wanted to explore a couple of potential approaches to address the situation. I am not saying that they are the right answer, but when I see challenges, I like to bring potential solutions to the table. 1.       Use the PASS mission statement to define a tactical objective that engages community leaders into the election process. If you are not familiar with the PASS mission statement, let me provide it here as laid out on the PASS website. “Empower data professionals who leverage Microsoft technologies to connect, share, and learn through networking, knowledge sharing, and peer-based learning” PASS fulfil this mission statement regularly. Whether you attend SQL Saturday, SQLRally, SQLPASS and BA conference itself. The biggest value of PASS is the ability to bring our profession together. And the 24 hour hop allows you to learn from the comfort of your own office/home. This mission should be extended to define a tactical objectives that bring greater networking and knowledge sharing between PASS Chapter leaders/Regional Mentors and PASS HQ. It should help educate the leaders about the opportunities of elections and how leaders can become involved. I know PASS engage with Chapter leaders on a regular basis to discuss community matters for the benefit of PASS members. How could this be achieved? Perhaps PASS could perform a quarterly virtual meeting that specifically looks at helping leaders become more involved with the election process 2.       Evolve the Global Growth Strategy into a Global Engagement Strategy. One of the remits of the PASS board over the last couple of years is the Global Growth strategy. This has been very successful as we have seen the massive growth of events across the world. For that, I congratulate the board for this success. Perhaps the time is now right to look at solidifying this success, through a Global Engagement Strategy that starts with the collaboration of Chapter Leaders, Regional Mentors and Evangelists in their respective Countries or Regions. The engagement strategy should look at increasing collaboration between community leaders for the benefit of their respective communities. It should also provide a channel for encouraging leaders to put themselves forward for the elections. How could this be achieved? In the UK, there has been a big growth in PASS Chapters and SQL Server Events that was approaching saturation point. The introduction of the Community Engagement Day -- channelled through the SQLBits conference -- has enabled Chapter Leaders to collaborate, connect and share with PASS, Sponsors and Microsoft. It also provides the ability for Chapter Leaders to speak directly to the PASS representatives from PASSHQ. This brings with it the ability for PASS community evangelists to communicate PASS objectives. It has also been the event where we have found out; and/or encouraged, Chapter Leaders to put themselves forward for elections. People like encouragement and validation when going for something like an election, and being able to discuss this with peers at a dedicated event provides a useful platform. PASS has the people in place already to facilitate such an event. Regional Mentors could potentially help organise such events on an annual basis, with PASSHQ providing support in providing a room/Lync access for the event to take place. It would be really good if a PASSHQ representative could attend in person as well.   3.       Restrict candidates to serve only a limited number of terms. A frequent comment I saw on social networking was that the elections can be seen by some as a popularity conference. Perhaps by limiting the number of terms that an individual can serve on either the Nom Com or the BOD, other candidates may be encouraged to be more actively involved within the PASS election process. I don’t think that the current byelaws deal with this particular suggestion. I also saw a couple of tweets that stated that more active community members did not apply for the Nom Com. I struggled to understand how the individuals of the tweets measured “more active”. It just also further solidified the subjective nature of elections. In the absence of how candidates are put forward for the elections. Then a restriction of terms enables the opportunity to be extended to others. How could this be achieved? Set a resolution that is put to a community vote as to the viability of such a solution. For example, the questions for the vote could be: Should individuals in the Nom Com and BoD be limited to a certain number of terms?  Yes/No. What is the maximum number of terms a candidate could serve?   It would be simple to execute such a vote, and the community will have an opportunity to have a say in an important aspect of the PASS organisation. And is the change is successful, then add it as a byelaw.   So there are some of my thoughts. I am not saying they are right or wrong. But I do hope that there is a concerted effort to encourage more candidates from other reaches of the Globe to become involved with future elections.   It would be good to hear your thoughts   Thanks   Chris

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  • Microsoft Business Intelligence Seminar 2011

    - by DavidWimbush
    I was lucky enough to attend the maiden presentation of this at Microsoft Reading yesterday. It was pretty gripping stuff not only because of what was said but also because of what could only be hinted at. Here's what I took away from the day. (Disclaimer: I'm not a BI guru, just a reasonably experienced BI developer, so I may have misunderstood or misinterpreted a few things. Particularly when so much of the talk was about the vision and subtle hints of what is coming. Please comment if you think I've got anything wrong. I'm also not going to even try to cover Master Data Services as I struggled to imagine how you would actually use it.) I was a bit worried when I learned that the whole day was going to be presented by one guy but Rafal Lukawiecki is a very engaging speaker. He's going to be presenting this about 20 times around the world over the coming months. If you get a chance to hear him speak, I say go for it. No doubt some of the hints will become clearer as Denali gets closer to RTM. Firstly, things are definitely happening in the SQL Server Reporting and BI world. Traditionally IT would build a data warehouse, then cubes on top of that, and then publish them in a structured and controlled way. But, just as with many IT projects in general, by the time it's finished the business has moved on and the system no longer meets their requirements. This not sustainable and something more agile is needed but there has to be some control. Apparently we're going to be hearing the catchphrase 'Balancing agility with control' a lot. More users want more access to more data. Can they define what they want? Of course not, but they'll recognise it when they see it. It's estimated that only 28% of potential BI users have meaningful access to the data they need, so there is a real pent-up demand. The answer looks like: give them some self-service tools so they can experiment and see what works, and then IT can help to support the results. It's estimated that 32% of Excel users are comfortable with its analysis tools such as pivot tables. It's the power user's preferred tool. Why fight it? That's why PowerPivot is an Excel add-in and that's why they released a Data Mining add-in for it as well. It does appear that the strategy is going to be to use Reporting Services (in SharePoint mode), PowerPivot, and possibly something new (smiles and hints but no details) to create reports and explore data. Everything will be published and managed in SharePoint which gives users the ability to mash-up, share and socialise what they've found out. SharePoint also gives IT tools to understand what people are looking at and where to concentrate effort. If PowerPivot report X becomes widely used, it's time to check that it shows what they think it does and perhaps get it a bit more under central control. There was more SharePoint detail that went slightly over my head regarding where Excel Services and Excel Web Application fit in, the differences between them, and the suggestion that it is likely they will one day become one (but not in the immediate future). That basic pattern is set to be expanded upon by further exploiting Vertipaq (the columnar indexing engine that enables PowerPivot to store and process a lot of data fast and in a small memory footprint) to provide scalability 'from the desktop to the data centre', and some yet to be detailed advances in 'frictionless deployment' (part of which is about making the difference between local and the cloud pretty much irrelevant). Excel looks like becoming Microsoft's primary BI client. It already has: the ability to consume cubes strong visualisation tools slicers (which are part of Excel not PowerPivot) a data mining add-in PowerPivot A major hurdle for self-service BI is presenting the data in a consumable format. You can't just give users PowerPivot and a server with a copy of the OLTP database(s). Building cubes is labour intensive and doesn't always give the user what they need. This is where the BI Semantic Model (BISM) comes in. I gather it's a layer of metadata you define that can combine multiple data sources (and types of data source) into a clear 'interface' that users can work with. It comes with a new query language called DAX. SSAS cubes are unlikely to go away overnight because, with their pre-calculated results, they are still the most efficient way to work with really big data sets. A few other random titbits that came up: Reporting Services is going to get some good new stuff in Denali. Keep an eye on www.projectbotticelli.com for the slides. You can also view last year's seminar sessions which covered a lot of the same ground as far as the overall strategy is concerned. They plan to add more material as Denali's features are publicly exposed. Check out the PASS keynote address for a showing of Yahoo's SQL BI servers. Apparently they wheeled the rack out on stage still plugged in and running! Check out the Excel 2010 Data Mining Add-Ins. 32 bit only at present but 64 bit is on the way. There are lots of data sets, many of them free, at the Windows Azure Marketplace Data Market (where you can also get ESRI shape files). If you haven't already seen it, have a look at the Silverlight Pivot Viewer (http://weblogs.asp.net/scottgu/archive/2010/06/29/silverlight-pivotviewer-now-available.aspx). The Bing Maps Data Connector is worth a look if you're into spatial stuff (http://www.bing.com/community/site_blogs/b/maps/archive/2010/07/13/data-connector-sql-server-2008-spatial-amp-bing-maps.aspx).  

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  • Curing the Database-Application mismatch

    - by Phil Factor
    If an application requires access to a database, then you have to be able to deploy it so as to be version-compatible with the database, in phase. If you can deploy both together, then the application and database must normally be deployed at the same version in which they, together, passed integration and functional testing.  When a single database supports more than one application, then the problem gets more interesting. I’ll need to be more precise here. It is actually the application-interface definition of the database that needs to be in a compatible ‘version’.  Most databases that get into production have no separate application-interface; in other words they are ‘close-coupled’.  For this vast majority, the whole database is the application-interface, and applications are free to wander through the bowels of the database scot-free.  If you’ve spurned the perceived wisdom of application architects to have a defined application-interface within the database that is based on views and stored procedures, any version-mismatch will be as sensitive as a kitten.  A team that creates an application that makes direct access to base tables in a database will have to put a lot of energy into keeping Database and Application in sync, to say nothing of having to tackle issues such as security and audit. It is not the obvious route to development nirvana. I’ve been in countless tense meetings with application developers who initially bridle instinctively at the apparent restrictions of being ‘banned’ from the base tables or routines of a database.  There is no good technical reason for needing that sort of access that I’ve ever come across.  Everything that the application wants can be delivered via a set of views and procedures, and with far less pain for all concerned: This is the application-interface.  If more than zero developers are creating a database-driven application, then the project will benefit from the loose-coupling that an application interface brings. What is important here is that the database development role is separated from the application development role, even if it is the same developer performing both roles. The idea of an application-interface with a database is as old as I can remember. The big corporate or government databases generally supported several applications, and there was little option. When a new application wanted access to an existing corporate database, the developers, and myself as technical architect, would have to meet with hatchet-faced DBAs and production staff to work out an interface. Sure, they would talk up the effort involved for budgetary reasons, but it was routine work, because it decoupled the database from its supporting applications. We’d be given our own stored procedures. One of them, I still remember, had ninety-two parameters. All database access was encapsulated in one application-module. If you have a stable defined application-interface with the database (Yes, one for each application usually) you need to keep the external definitions of the components of this interface in version control, linked with the application source,  and carefully track and negotiate any changes between database developers and application developers.  Essentially, the application development team owns the interface definition, and the onus is on the Database developers to implement it and maintain it, in conformance.  Internally, the database can then make all sorts of changes and refactoring, as long as source control is maintained.  If the application interface passes all the comprehensive integration and functional tests for the particular version they were designed for, nothing is broken. Your performance-testing can ‘hang’ on the same interface, since databases are judged on the performance of the application, not an ‘internal’ database process. The database developers have responsibility for maintaining the application-interface, but not its definition,  as they refactor the database. This is easily tested on a daily basis since the tests are normally automated. In this setting, the deployment can proceed if the more stable application-interface, rather than the continuously-changing database, passes all tests for the version of the application. Normally, if all goes well, a database with a well-designed application interface can evolve gracefully without changing the external appearance of the interface, and this is confirmed by integration tests that check the interface, and which hopefully don’t need to be altered at all often.  If the application is rapidly changing its ‘domain model’  in the light of an increased understanding of the application domain, then it can change the interface definitions and the database developers need only implement the interface rather than refactor the underlying database.  The test team will also have to redo the functional and integration tests which are, of course ‘written to’ the definition.  The Database developers will find it easier if these tests are done before their re-wiring  job to implement the new interface. If, at the other extreme, an application receives no further development work but survives unchanged, the database can continue to change and develop to keep pace with the requirements of the other applications it supports, and needs only to take care that the application interface is never broken. Testing is easy since your automated scripts to test the interface do not need to change. The database developers will, of course, maintain their own source control for the database, and will be likely to maintain versions for all major releases. However, this will not need to be shared with the applications that the database servers. On the other hand, the definition of the application interfaces should be within the application source. Changes in it have to be subject to change-control procedures, as they will require a chain of tests. Once you allow, instead of an application-interface, an intimate relationship between application and database, we are in the realms of impedance mismatch, over and above the obvious security problems.  Part of this impedance problem is a difference in development practices. Whereas the application has to be regularly built and integrated, this isn’t necessarily the case with the database.  An RDBMS is inherently multi-user and self-integrating. If the developers work together on the database, then a subsequent integration of the database on a staging server doesn’t often bring nasty surprises. A separate database-integration process is only needed if the database is deliberately built in a way that mimics the application development process, but which hampers the normal database-development techniques.  This process is like demanding a official walking with a red flag in front of a motor car.  In order to closely coordinate databases with applications, entire databases have to be ‘versioned’, so that an application version can be matched with a database version to produce a working build without errors.  There is no natural process to ‘version’ databases.  Each development project will have to define a system for maintaining the version level. A curious paradox occurs in development when there is no formal application-interface. When the strains and cracks happen, the extra meetings, bureaucracy, and activity required to maintain accurate deployments looks to IT management like work. They see activity, and it looks good. Work means progress.  Management then smile on the design choices made. In IT, good design work doesn’t necessarily look good, and vice versa.

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  • PowerShell Script to Enumerate SharePoint 2010 or 2013 Permissions and Active Directory Group Membership

    - by Brian T. Jackett
    Originally posted on: http://geekswithblogs.net/bjackett/archive/2013/07/01/powershell-script-to-enumerate-sharepoint-2010-or-2013-permissions-and.aspx   In this post I will present a script to enumerate SharePoint 2010 or 2013 permissions across the entire farm down to the site (SPWeb) level.  As a bonus this script also recursively expands the membership of any Active Directory (AD) group including nested groups which you wouldn’t be able to find through the SharePoint UI.   History     Back in 2009 (over 4 years ago now) I published one my most read blog posts about enumerating SharePoint 2007 permissions.  I finally got around to updating that script to remove deprecated APIs, supporting the SharePoint 2010 commandlets, and fixing a few bugs.  There are 2 things that script did that I had to remove due to major architectural or procedural changes in the script. Indenting the XML output Ability to search for a specific user    I plan to add back the ability to search for a specific user but wanted to get this version published first.  As for indenting the XML that could be added but would take some effort.  If there is user demand for it (let me know in the comments or email me using the contact button at top of blog) I’ll move it up in priorities.    As a side note you may also notice that I’m not using the Active Directory commandlets.  This was a conscious decision since not all environments have them available.  Instead I’m relying on the older [ADSI] type accelerator and APIs.  It does add a significant amount of code to the script but it is necessary for compatibility.  Hopefully in a few years if I need to update again I can remove that legacy code.   Solution    Below is the script to enumerate SharePoint 2010 and 2013 permissions down to site level.  You can also download it from my SkyDrive account or my posting on the TechNet Script Center Repository. SkyDrive TechNet Script Center Repository http://gallery.technet.microsoft.com/scriptcenter/Enumerate-SharePoint-2010-35976bdb   001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 ########################################################### #DisplaySPWebApp8.ps1 # #Author: Brian T. Jackett #Last Modified Date: 2013-07-01 # #Traverse the entire web app site by site to display # hierarchy and users with permissions to site. ########################################################### function Expand-ADGroupMembership {     Param     (         [Parameter(Mandatory=$true,                    Position=0)]         [string]         $ADGroupName,         [Parameter(Position=1)]         [string]         $RoleBinding     )     Process     {         $roleBindingText = ""         if(-not [string]::IsNullOrEmpty($RoleBinding))         {             $roleBindingText = " RoleBindings=`"$roleBindings`""         }         Write-Output "<ADGroup Name=`"$($ADGroupName)`"$roleBindingText>"         $domain = $ADGroupName.substring(0, $ADGroupName.IndexOf("\") + 1)         $groupName = $ADGroupName.Remove(0, $ADGroupName.IndexOf("\") + 1)                                     #BEGIN - CODE ADAPTED FROM SCRIPT CENTER SAMPLE CODE REPOSITORY         #http://www.microsoft.com/technet/scriptcenter/scripts/powershell/search/users/srch106.mspx         #GET AD GROUP FROM DIRECTORY SERVICES SEARCH         $strFilter = "(&(objectCategory=Group)(name="+($groupName)+"))"         $objDomain = New-Object System.DirectoryServices.DirectoryEntry         $objSearcher = New-Object System.DirectoryServices.DirectorySearcher         $objSearcher.SearchRoot = $objDomain         $objSearcher.Filter = $strFilter         # specify properties to be returned         $colProplist = ("name","member","objectclass")         foreach ($i in $colPropList)         {             $catcher = $objSearcher.PropertiesToLoad.Add($i)         }         $colResults = $objSearcher.FindAll()         #END - CODE ADAPTED FROM SCRIPT CENTER SAMPLE CODE REPOSITORY         foreach ($objResult in $colResults)         {             if($objResult.Properties["Member"] -ne $null)             {                 foreach ($member in $objResult.Properties["Member"])                 {                     $indMember = [adsi] "LDAP://$member"                     $fullMemberName = $domain + ($indMember.Name)                                         #if($indMember["objectclass"]                         # if child AD group continue down chain                         if(($indMember | Select-Object -ExpandProperty objectclass) -contains "group")                         {                             Expand-ADGroupMembership -ADGroupName $fullMemberName                         }                         elseif(($indMember | Select-Object -ExpandProperty objectclass) -contains "user")                         {                             Write-Output "<ADUser>$fullMemberName</ADUser>"                         }                 }             }         }                 Write-Output "</ADGroup>"     } } #end Expand-ADGroupMembership # main portion of script if((Get-PSSnapin -Name microsoft.sharepoint.powershell) -eq $null) {     Add-PSSnapin Microsoft.SharePoint.PowerShell } $farm = Get-SPFarm Write-Output "<Farm Guid=`"$($farm.Id)`">" $webApps = Get-SPWebApplication foreach($webApp in $webApps) {     Write-Output "<WebApplication URL=`"$($webApp.URL)`" Name=`"$($webApp.Name)`">"     foreach($site in $webApp.Sites)     {         Write-Output "<SiteCollection URL=`"$($site.URL)`">"                 foreach($web in $site.AllWebs)         {             Write-Output "<Site URL=`"$($web.URL)`">"             # if site inherits permissions from parent then stop processing             if($web.HasUniqueRoleAssignments -eq $false)             {                 Write-Output "<!-- Inherits role assignments from parent -->"             }             # else site has unique permissions             else             {                 foreach($assignment in $web.RoleAssignments)                 {                     if(-not [string]::IsNullOrEmpty($assignment.Member.Xml))                     {                         $roleBindings = ($assignment.RoleDefinitionBindings | Select-Object -ExpandProperty name) -join ","                         # check if assignment is SharePoint Group                         if($assignment.Member.XML.StartsWith('<Group') -eq "True")                         {                             Write-Output "<SPGroup Name=`"$($assignment.Member.Name)`" RoleBindings=`"$roleBindings`">"                             foreach($SPGroupMember in $assignment.Member.Users)                             {                                 # if SharePoint group member is an AD Group                                 if($SPGroupMember.IsDomainGroup)                                 {                                     Expand-ADGroupMembership -ADGroupName $SPGroupMember.Name                                 }                                 # else SharePoint group member is an AD User                                 else                                 {                                     # remove claim portion of user login                                     #Write-Output "<ADUser>$($SPGroupMember.UserLogin.Remove(0,$SPGroupMember.UserLogin.IndexOf("|") + 1))</ADUser>"                                     Write-Output "<ADUser>$($SPGroupMember.UserLogin)</ADUser>"                                 }                             }                             Write-Output "</SPGroup>"                         }                         # else an indivdually listed AD group or user                         else                         {                             if($assignment.Member.IsDomainGroup)                             {                                 Expand-ADGroupMembership -ADGroupName $assignment.Member.Name -RoleBinding $roleBindings                             }                             else                             {                                 # remove claim portion of user login                                 #Write-Output "<ADUser>$($assignment.Member.UserLogin.Remove(0,$assignment.Member.UserLogin.IndexOf("|") + 1))</ADUser>"                                                                 Write-Output "<ADUser RoleBindings=`"$roleBindings`">$($assignment.Member.UserLogin)</ADUser>"                             }                         }                     }                 }             }             Write-Output "</Site>"             $web.Dispose()         }         Write-Output "</SiteCollection>"         $site.Dispose()     }     Write-Output "</WebApplication>" } Write-Output "</Farm>"      The output from the script can be sent to an XML which you can then explore using the [XML] type accelerator.  This lets you explore the XML structure however you see fit.  See the screenshot below for an example.      If you do view the XML output through a text editor (Notepad++ for me) notice the format.  Below we see a SharePoint site that has a SharePoint group Demo Members with Edit permissions assigned.  Demo Members has an AD group corp\developers as a member.  corp\developers has a child AD group called corp\DevelopersSub with 1 AD user in that sub group.  As you can see the script recursively expands the AD hierarchy.   Conclusion    It took me 4 years to finally update this script but I‘m happy to get this published.  I was able to fix a number of errors and smooth out some rough edges.  I plan to develop this into a more full fledged tool over the next year with more features and flexibility (copy permissions, search for individual user or group, optional enumerate lists / items, etc.).  If you have any feedback, feature requests, or issues running it please let me know.  Enjoy the script!         -Frog Out

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  • What Makes a Good Design Critic? CHI 2010 Panel Review

    - by Applications User Experience
    Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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  • Getting your bearings and defining the project objective

    - by johndoucette
    I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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  • Summit Time!

    - by Ajarn Mark Caldwell
    Boy, how time flies!  I can hardly believe that the 2011 PASS Summit is just one week away.  Maybe it snuck up on me because it’s a few weeks earlier than last year.  Whatever the cause, I am really looking forward to next week.  The PASS Summit is the largest SQL Server conference in the world and a fantastic networking opportunity thrown in for no additional charge.  Here are a few thoughts to help you maximize the week. Networking As Karen Lopez (blog | @DataChick) mentioned in her presentation for the Professional Development Virtual Chapter just a couple of weeks ago, “Don’t wait until you need a new job to start networking.”  You should always be working on your professional network.  Some people, especially technical-minded people, get confused by the term networking.  The first image that used to pop into my head was the image of some guy standing, awkwardly, off to the side of a cocktail party, trying to shmooze those around him.  That’s not what I’m talking about.  If you’re good at that sort of thing, and you can strike up a conversation with some stranger and learn all about them in 5 minutes, and walk away with your next business deal all but approved by the lawyers, then congratulations.  But if you’re not, and most of us are not, I have two suggestions for you.  First, register for Don Gabor’s 2-hour session on Tuesday at the Summit called Networking to Build Business Contacts.  Don is a master at small talk, and at teaching others, and in just those two short hours will help you with important tips about breaking the ice, remembering names, and smooth transitions into and out of conversations.  Then go put that great training to work right away at the Tuesday night Welcome Reception and meet some new people; which is really my second suggestion…just meet a few new people.  You see, “networking” is about meeting new people and being friendly without trying to “work it” to get something out of the relationship at this point.  In fact, Don will tell you that a better way to build the connection with someone is to look for some way that you can help them, not how they can help you. There are a ton of opportunities as long as you follow this one key point: Don’t stay in your hotel!  At the least, get out and go to the free events such as the Tuesday night Welcome Reception, the Wednesday night Exhibitor Reception, and the Thursday night Community Appreciation Party.  All three of these are perfect opportunities to meet other professionals with a similar job or interest as you, and you never know how that may help you out in the future.  Maybe you just meet someone to say HI to at breakfast the next day instead of eating alone.  Or maybe you cross paths several times throughout the Summit and compare notes on different sessions you attended.  And you just might make new friends that you look forward to seeing year after year at the Summit.  Who knows, it might even turn out that you have some specific experience that will help out that other person a few months’ from now when they run into the same challenge that you just overcame, or vice-versa.  But the point is, if you don’t get out and meet people, you’ll never have the chance for anything else to happen in the future. One more tip for shy attendees of the Summit…if you can’t bring yourself to strike up conversation with strangers at these events, then at the least, after you sit through a good session that helps you out, go up to the speaker and introduce yourself and thank them for taking the time and effort to put together their presentation.  Ideally, when you do this, tell them WHY it was beneficial to you (e.g. “Now I have a new idea of how to tackle a problem back at the office.”)  I know you think the speakers are all full of confidence and are always receiving a ton of accolades and applause, but you’re wrong.  Most of them will be very happy to hear first-hand that all the work they put into getting ready for their presentation is paying off for somebody. Training With over 170 technical sessions at the Summit, training is what it’s all about, and the training is fantastic!  Of course there are the big-name trainers like Paul Randall, Kimberly Tripp, Kalen Delaney, Itzik Ben-Gan and several others, but I am always impressed by the quality of the training put on by so many other “regular” members of the SQL Server community.  It is amazing how you don’t have to be a published author or otherwise recognized as an “expert” in an area in order to make a big impact on others just by sharing your personal experience and lessons learned.  I would rather hear the story of, and lessons learned from, “some guy or gal” who has actually been through an issue and came out the other side, than I would a trained professor who is speaking just from theory or an intellectual understanding of a topic. In addition to the three full days of regular sessions, there are also two days of pre-conference intensive training available.  There is an extra cost to this, but it is a fantastic opportunity.  Think about it…you’re already coming to this area for training, so why not extend your stay a little bit and get some in-depth training on a particular topic or two?  I did this for the first time last year.  I attended one day of extra training and it was well worth the time and money.  One of the best reasons for it is that I am extremely busy at home with my regular job and family, that it was hard to carve out the time to learn about the topic on my own.  It worked out so well last year that I am doubling up and doing two days or “pre-cons” this year. And then there are the DVDs.  I think these are another great option.  I used the online schedule builder to get ready and have an idea of which sessions I want to attend and when they are (much better than trying to figure this out at the last minute every day).  But the problem that I have run into (seems this happens every year) is that nearly every session block has two different sessions that I would like to attend.  And some of them have three!  ACK!  That won’t work!  What is a guy supposed to do?  Well, one option is to purchase the DVDs which are recordings of the audio and projected images from each session so you can continue to attend sessions long after the Summit is officially over.  Yes, many (possibly all) of these also get posted online and attendees can access those for no extra charge, but those are not necessarily all available as quickly as the DVD recording are, and the DVDs are often more convenient than downloading, especially if you want to share the training with someone who was not able to attend in person. Remember, I don’t make any money or get any other benefit if you buy the DVDs or from anything else that I have recommended here.  These are just my own thoughts, trying to help out based on my experiences from the 8 or so Summits I have attended.  There is nothing like the Summit.  It is an awesome experience, fantastic training, and a whole lot of fun which is just compounded if you’ll take advantage of the first part of this article and make some new friends along the way.

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  • Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

    - by emily.chorba(at)oracle.com
    Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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  • Windows 8 Launch&ndash;Why OEM and Retailers Should STFU

    - by D'Arcy Lussier
    Microsoft has gotten a lot of flack for the Surface from OEM/hardware partners who create Windows-based devices and I’m sure, to an extent, retailers who normally stock and sell Windows-based devices. I mean we all know how this is supposed to work – Microsoft makes the OS, partners make the hardware, retailers sell the hardware. Now Microsoft is breaking the rules by not only offering their own hardware but selling them via online and through their Microsoft branded stores! The thought has been that Microsoft is trying to set a standard for the other hardware companies to reach for. Maybe. I hope, at some level, Microsoft may be covertly responding to frustrations associated with trusting the OEMs and Retailers to deliver on their part of the supply chain. I know as a consumer, I’m very frustrated with the Windows 8 launch. Aside from the Surface sales, there’s nothing happening at the retail level. Let me back up and explain. Over the weekend I visited a number of stores in hopes of trying out various Windows 8 devices. Out of three retailers (Staples, Best Buy, and Future Shop), not *one* met my expectations. Let me be honest with you Staples, I never really have high expectations from your computer department. If I need paper or pens, whatever, but computers – you’re not the top of my list for price or selection. Still, considering you flaunted Win 8 devices in your flyer I expected *something* – some sign of effort that you took the Windows 8 launch seriously. As I entered the 1910 Pembina Highway location in Winnipeg, there was nothing – no signage, no banners – nothing that would suggest Windows 8 had even launched. I made my way to the laptops. I had to play with each machine to determine which ones were running Windows 8. There wasn’t anything on the placards that made it obvious which were Windows 8 machines and which ones were Windows 7. Likewise, there was no easy way to identify the touch screen laptop (the HP model) from the others without physically touching the screen to verify. Horrible experience. In the same mall as the Staples I mentioned above, there’s a Future Shop. Surely they would be more on the ball. I walked in to the 1910 Pembina Highway location and immediately realized I would not get a better experience. Except for the sign by the front door mentioning Windows 8, there was *nothing* in the computer department pointing you to the Windows 8 devices. Like in Staples, the Win 8 laptops were mixed in with the Win 7 ones and there was nothing notable calling out which ones were running Win 8. I happened to hit up the St. James Street location today, thinking since its a busier store they must have more options. To their credit, they did have two staff members decked out in Windows 8 shirts and who were helping a customer understand Windows 8. But otherwise, there was nothing highlighting the Windows 8 devices and they were again mixed in with the rest of the Win 7 machines. Finally, we have the St. James Street Best Buy location here in Winnipeg. I’m sure Best Buy will have their act together. Nope, not even close. Same story as the others: minimal signage (there was a sign as you walked in with a link to this schedule of demo days), Windows 8 hardware mixed with the rest of the PC offerings, and no visible call-outs identifying which were Win 8 based. This meant that, like Future Shop and Staples, if you wanted to know which machine had Windows 8 you had to go and scrutinize each machine. Also, there was nothing identifying which ones were touch based and which were not. Just Another Day… To these retailers, it seemed that the Windows 8 launch was just another day, with another product to add to the showroom floor. Meanwhile, Apple has their dedicated areas *in all three stores*. It was dead simple to find where the Apple products were compared to the Windows 8 products. No wonder Microsoft is starting to push their own retail stores. No wonder Microsoft is trying to funnel orders through them instead of relying on these bloated retail big box stores who obviously can’t manage a product launch. It’s Not Just The Retailers… Remember when the Acer CEO, Founder, and President of Computer Global Operations all weighed in on how Microsoft releasing the Surface would have a “huge negative impact for the ecosystem and other brands may take a negative reaction”? Also remember the CEO stating “[making hardware] is not something you are good at so please think twice”? Well the launch day has come and gone, and so far Microsoft is the only one that delivered on having hardware available on the October 26th date. Oh sure, there are laptops running Windows 8 – but all in one desktop PCs? I’ve only seen one or two! And tablets are *non existent*, with some showing an early to late November availability on Best Buy’s website! So while the retailers could be doing more to make it easier to find Windows 8 devices, the manufacturers could help by *getting devices into stores*! That’s supposedly something that these companies are good at, according to the Acer CEO. So Here’s What the Retailers and Manufacturers Need To Do… Get Product Out The pivotal timeframe will be now to the end of November. We need to start seeing all these fantastic pieces of hardware ship – including the Samsung ATIV Smart PC Pro, the Acer Iconia, the Asus TAICHI 21, and the sexy Samsung Series 7 27” desktop. It’s not enough to see product announcements, we need to see actual devices. Make It Easy For Customers To Find Win8 Devices You want to make it easy to sell these things? Make it easy for people to find them! Have staff on hand that really know how these devices run and what can be done with them. Don’t just have a single demo day, have people who can demo it every day! Make It Easy to See the Features There’s touch screen desktops, touch screen laptops, tablets, non-touch laptops, etc. People need to easily find the features for each machine. If I’m looking for a touch-laptop, I shouldn’t need to sift through all the non-touch laptops to find them – at the least, I need to quickly be able to see which ones are touch. I feel silly even typing this because this should be retail 101 and I have no retail background (but I do have an extensive background as a customer). In Summary… Microsoft launching the Surface and selling them through their own channels isn’t slapping its OEM and retail partners in the face; its slapping them to wake the hell up and stop coasting through Windows launch events like they don’t matter. Unless I see some improvements from vendors and retailers in November, I may just hold onto my money for a Surface Pro even if I have to wait until early 2013. Your move OEM/Retailers. *Update – While my experience has been in Winnipeg, similar experiences have been voiced from colleagues in Calgary and Edmonton.

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  • Clarity is important, both in question and in answer.

    - by gerrylowry
    clarity is important ... i'm often reminded of the Clouseau movie in which Peter Sellers as Chief Inspector Clouseau asks a hotel clerk "Does your dog bite?" ... the clerk answers "no" ... after Clouseau has been bitten by the dog, he looks at the hotel clerk who says "That's not my dog".  Clarity is important, both in question and in answer. i've been a member of forums.asp.net since 2008 ... like many of my peers at forums.asp.net, i've answered my fair share of questions. FWIW, the purpose of this, my first web log post to http://weblogs.asp.net/gerrylowry is to help new members ask better questions and in turn get better answers. TIMTOWTDI  =.  there is more than one way to do it imho, the best way to ask a question in any forum, or even person to person, is to first formulate your question and then ask yourself to answer your own question. Things to consider when asking (the more complete your question, the more likely you'll get the answer you require): -- have you searched Google and/or your favourite search engine(s) before posting your question to forums.asp.net; examples: site:msdn.microsoft.com entity framework 5.0 c#http://lmgtfy.com/?q=site%3Amsdn.microsoft.com+entity+framework+5.0+c%23 site:forums.asp.net MVC tutorial c#http://lmgtfy.com/?q=site%3Aforums.asp.net+MVC+tutorial+c%23 -- are you asking your question in the correct forum?  look at the forums' descriptions at http://forums.asp.net/; examples: Getting Started If you have a general ASP.NET question on a topic that's not covered by one of the other more specific forums - ask it here. MVC Discussions regarding ASP.NET Model-View-Controller (MVC) C# Questions about using C# for ASP.NET development Note:  if your question pertains more to c# than to MVC, choosing the C# forum is likely to be more appropriate. -- is your post subject clear and concise, yet not too vague? compare these three subjects (all three had something to do with GridView):     (1)    please help     (2)    gridview      (3)    How to show newline in GridView  -- have you clearly explained your scenario? compare:  my leg hurts   with   when i walk too much, my right knee hurts in the knee joint  compare:  my code does not work    with    when i enter a date as 2012-11-8, i get a FormatException -- have you checked your spelling, your grammar, and your English? for better or worse, English is the language of forums.asp.net ... many of the currently 170000++ forums.asp.net are not native speakers of English; that's okay ... however, there are times when choosing the more appropriate words will likely get one a better answer; fortunately, there are web tools to help you formulate your question, for example, http://translate.google.com/.  -- have you provided relevant information about your environment? here are a few examples ... feel free to include other items to your question ... rule of thumb:  if you think a given detail is relevant, it likely is -- what technology are you using?    ASP.NET MVC 4, ASP.NET MVC 3, WebForms, ...  -- what version of Visual Studio are you using?  vs2012 (ultimate, professional, express), vs2010, vs2008 ... -- are you hosting your own website?  are you using a shared hosting service? -- are you experience difficulties in just one browser? more than one browser? -- what browser version(s) are you using?   ie8? ie9? ... -- what is your operating system?     win8, win7, vista, XP, server 2008 R2 ... -- what is your database?   SQL Server 2008 R2, ss2005, MySQL, Oracle, ... -- what is your web server?  iis 7.5, iis 6, .... -- have you provided enough information for someone to be able to answer your question? Here's an actual example from an O.P. that i hope is self-explanatory: I'm trying to make a simple calculator when i write the code in windows application it worked when i tried it in web application it doesn't work and there are no errors what should i do ??!! -- have you included unnecessary information? more than once, i've seen the O.P. (original post, original poster) include many extra lines of code that were not relevant to the actual question; the more unnecessary code that you include, the less likely your volunteer peers will be motivated to donate their time to help you. -- have you asked the question that you want answered? "Does this dog bite?" -- are your expectations reasonable? -- generally, persons who are going to answer your questions are your peers ... they are unpaid volunteers ... -- are you looking for help with your homework, work assignment, or hobby? or, are you expecting someone else to do your work for you?  -- do you expect a complete solution or are you simply looking for guidance and direction? -- you are likely to get more help by first making a reasonable effort to help yourself first Clarity is important, both in question and in answer. if you are answering someone else's question, please remember that clear answers are just as important as clear questions; would you understand your own answer? Things to consider when answering: -- have you tested your code example?  if you have, say so; if you've not tested your code example, also say so -- imho, it's okay to guess as long as you clearly state that you're guessing ... sometimes a wrong guess can still help the O.P. find her/his way to the right answer -- meanness does not contribute to being helpful; sometimes one may become frustrated with the O.P. and/or others participating in a thread, if that happens to you, be kind regardless; speaking from my own experience, at least once i've allowed myself to be frustrated into writing something inappropriate that i've regretted later ... being a meany does not feel good ... being kind and helpful feels fantastic! Tip:  before asking your question, read more than a few existing questions and answers to get a sense of how your peers ask and answer questions. Gerry P.S.:  try to avoid necroposting and piggy backing. necroposting is adding to an old post, especially one that was resolved months ago. piggy backing is adding your own question to someone else's thread.

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  • 5 Best Practices - Laying the Foundation for WebCenter Projects

    - by Kellsey Ruppel
    Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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  • Learnings from trying to write better software: Loud errors from the very start

    - by theo.spears
    Microsoft made a very small number of backwards incompatible changes between .NET 1.1 and 2.0, because they wanted to make it as easy and safe as possible to port applications to the new runtime. (Here’s a list.) However, one thing they did change was what happens when a background thread fails with an unhanded exception - in .NET 1.1 nothing happened, the thread terminated, and the application continued oblivious. Try the same trick in .NET 2.0 and the entire application, including all threads, will rudely terminate. There are three reasons for this. Firstly if a background thread has crashed, it may have left the entire application in an inconsistent state, in a way that will affect other threads. It’s better to terminate the entire application than continue and have the application perform actions based on a broken state, for example take customer orders, or write corrupt files to disk.  Secondly, during software development, it is far better for errors to be loud and obtrusive. Even if you have unit tests and integration tests (and you should), a key part of ensuring software works properly is to actually try using it, both through systematic testing and through the casual use all software gets by its developers during use. Subtle errors are easy to miss if you are not actually doing real work using the application, loud errors are obvious. Thirdly, and most importantly, even if catching and swallowing exceptions indiscriminately doesn't cause any problems in your application, the presence of unexpected exceptions shows you do not fully understand the behavior of your code. The currently released version of your application may be absolutely correct. However, because your mental model of the behavior is wrong, any future change you make to the program could and probably will introduce critical errors.  This applies to more than just exceptions causing threads to exit, any unexpected state should make the application blow up in an un-ignorable way. The worst thing you can do is silently swallow errors and continue. And let's be clear, writing to a log file does not count as blowing up in an un-ignorable way.  This is all simple as long as the call stack only contains your code, but when your functions start to be called by third party or .NET framework code, it's surprisingly easy for exceptions to start vanishing. Let's look at two examples.   1. Windows forms drag drop events  Usually if you throw an exception from a winforms event handler it will bring up the "application has crashed" dialog with abort and continue options. This is a good default behavior - the error is big and loud, but it is possible for the user to ignore the error and hopefully save their data, if somehow this bug makes it past testing. However drag and drop are different - throw an exception from one of these and it will just be silently swallowed with no explanation.  By the way, it's not just drag and drop events. Timer events do it too.  You can research how exceptions are treated in different handlers and code appropriately, but the safest and most user friendly approach is to always catch exceptions in your event handlers and show your own error message. I'll talk about one good approach to handling these exceptions at the end of this post.   2. SSMS integration for SQL Tab Magic  A while back wrote an SSMS add-in called SQL Tab Magic (learn more about the process here). It works by listening to certain SSMS events and remembering what documents are opened and closed. I deployed it internally and it was used for a few months by a number of people without problems, so I was reasonably confident in its quality. Before releasing I made a few cleanups, including introducing error reporting. Bam. A few days later I was looking at over 1,000 error reports in my inbox. In turns out I wasn't handling table designers properly. The exceptions were there, but again SSMS was helpfully swallowing them all for me, so I was blissfully unaware. Had I made my errors loud from the start, I would have noticed these issues long before and fixed them.   Handling exceptions  Now you are systematically catching exceptions throughout your application, you need to do something with them. I've tried 3 options: log them, alert the user, and automatically send them home.  There are a few good options for logging in .NET. The most widespread is Apache log4net, which provides a very capable and configurable logging framework. There is also NLog which has a compatible interface, with a greater emphasis on fluent rather than XML configuration.  Alerting the user serves two purposes. Firstly it means they understand their action has failed to they don't just assume it worked (Silent file copy failure is a problem if you then delete the originals) or that they should keep waiting for a background task to complete. Secondly, it means the users can report the bug to your support team, and then you can fix it. This means the message you show the user should contain the information you need as a developer to identify and fix it. And the user will probably just send you a screenshot of the dialog, so it shouldn't be hidden by scroll bars.  This leads us to the third option, automatically sending error reports home. By automatic I mean with minimal effort on the part of the user, rather than doing it silently behind their backs. The advantage of this is you can send back far more detailed and precise information than you can expect a user to include in an email, and by making it easier to report errors, you make it more likely users will do so.  We do this using a great tool called SmartAssembly (full disclosure: this is a product made by Red Gate). It captures complete stack traces including the values of all local variables and then allows the user to send all this information back with a single click. We also capture log files to help understand what lead up to the error. We then use the free SmartAssembly Sync for Jira to dedupe these reports and raise them as bugs in our bug tracking system.  The combined effect of loud errors during development and then automatic error reporting once software is deployed allows us to find and fix more bugs, correct misunderstandings on how our software works, and overall is a key piece in delivering higher quality software. However it is no substitute for having motivated cunning testers in the building - and we're looking to hire more of those too.   If you found this post interesting you should follow me on twitter.  

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  • Quaternion Camera Orbiting around a Sphere

    - by jessejuicer
    Background: I'm trying to create a game where the camera is always rotating around a single sphere. I'm using the DirectX D3DX math functions in C++ on Windows. The Problem: I cannot get both the camera position and orientation both working properly at the same time. Either one works but not both together. Here's the code for my quaternion camera that revolves around a sphere, always looking at the centerpoint of the sphere, ... as far as I understand it (but which isn't working properly): (I'm only going to present rotation around the X axis here, to simplify this post) Whenever the UP key is pressed or held down, the camera should rotate around the X axis, while looking at the centerpoint of the sphere (which is at 0,0,0 in the world). So, I build a quaternion that represents a small angle of rotation around the x axis like this (where 'deltaAngle' is a small enough number for a slow rotation): D3DXVECTOR3 rotAxis; D3DXQUATERNION tempQuat; tempQuat.x = 0.0f; tempQuat.y = 0.0f; tempQuat.z = 0.0f; tempQuat.w = 1.0f; rotAxis.x = 1.0f; rotAxis.y = 0.0f; rotAxis.z = 0.0f; D3DXQuaternionRotationAxis(&tempQuat, &rotAxis, deltaAngle); ...and I accumulate the result into the camera's current orientation quat, like this: D3DXQuaternionMultiply(&cameraOrientationQuat, &cameraOrientationQuat, &tempQuat); ...which all works fine. Now I need to build a view matrix to pass to DirectX SetTransform function. So I build a rotation matrix from the camera orientation quat as follows: D3DXMATRIXA16 rotationMatrix; D3DXMatrixIdentity(&rotationMatrix); D3DXMatrixRotationQuaternion(&rotationMatrix, &cameraOrientationQuat); ...Now (as seen below) if I just transpose that rotationMatrix and plug it into the 3x3 section of the view matrix, then negate the camera's position and plug it into the translation section of the view matrix, the rotation magically works. Perfectly. (even when I add in rotations for all three axes). There's no gimbal lock, just a smooth rotation all around in any direction. BUT- this works even though I never change the camera's position. At all. Which sorta blows my mind. I even display the camera position and can watch it stay constant at it's starting point (0.0, 0.0, -4000.0). It never moves, but the rotation around the sphere is perfect. I don't understand that. For proper view rotation, the camera position should be revolving around the sphere. Here's the rest of building the view matrix (I'll talk about the commented code below). Note that the camera starts out at (0.0, 0.0, -4000.0) and m_camDistToTarget is 4000.0: /* D3DXVECTOR3 vec1; D3DXVECTOR4 vec2; vec1.x = 0.0f; vec1.y = 0.0f; vec1.z = -1.0f; D3DXVec3Transform(&vec2, &vec1, &rotationMatrix); g_cameraActor->pos.x = vec2.x * g_cameraActor->m_camDistToTarget; g_cameraActor->pos.y = vec2.y * g_cameraActor->m_camDistToTarget; g_cameraActor->pos.z = vec2.z * g_cameraActor->m_camDistToTarget; */ D3DXMatrixTranspose(&g_viewMatrix, &rotationMatrix); g_viewMatrix._41 = -g_cameraActor->pos.x; g_viewMatrix._42 = -g_cameraActor->pos.y; g_viewMatrix._43 = -g_cameraActor->pos.z; g_viewMatrix._44 = 1.0f; g_direct3DDevice9->SetTransform( D3DTS_VIEW, &g_viewMatrix ); ...(The world matrix is always an identity, and the perspective projection works fine). ...So, without the commented code being compiled, the rotation works fine. But to be proper, for obvious reasons, the camera position should be rotating around the sphere, which it currently is not. That's what the commented code is supposed to do. And when I add in that chunk of code to do that, and look at all the data as I hold the keys down (using UP, DOWN, LEFT, RIGHT to rotate different directions) all the values look correct! The camera position is rotating around the sphere just fine, and I can watch that happen visually too. The problem is that the camera orientation does not lookat the center of the sphere. It always looks straight forward down the z axis (toward positive z) as it revolves around the sphere. Yet the values of both the rotation matrix and the view matrix seem to be behaving correctly. (The view matrix orientation is the same as the rotation matrix, just transposed). For instance if I just hold down the key to spin around the x axis, I can watch the values of the three axes represented in the view matrix (x, y, and z axes)... view x-axis stays at (1.0, 0.0, 0.0), and view y-axis and z-axis both spin around the x axis just fine. All the numbers are changing as they should be... well, almost. As far as I can tell, the position of the view matrix is spinning around the sphere one direction (like clockwise), and the orientation (the axes in the view matrix) are spinning the opposite direction (like counter-clockwise). Which I guess explains why the orientation appears to stay straight ahead. I know the position is correct. It revolves properly. It's the orientation that's wrong. Can anyone see what am I doing wrong? Am I using these functions incorrectly? Or is my algorithm flawed? As usual I've been combing my code for simple mistakes for many hours. I'm willing to post the actual code, and a video of the behavior, but that will take much more effort. Thought I'd ask this way first.

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  • Spacewalk 2.0 provided to manage Oracle Linux systems

    - by wcoekaer
    Oracle Linux customers have a few options to manage and provision their servers. We provide a license to use Oracle Enterprise Manager's Linux OS management, monitoring and provisioning features without additional cost for every server that has an Oracle Linux support subscription. So there is no additional pack to license and no additional per server cost, it's all included in our Basic, Premier and Systems support subscriptions. The nice thing with Oracle Enterprise Manager is that you end up with a single management product that can manage all aspects of your software stack. You have complete insight into the applications running, you have roles and responsibilities, you have third party connectors for storage or other products and it makes it very easy and convenient to correlate data and events when something happens. If you use Oracle VM as well, you end up with a complete cloud portal with selfservice, chargeback, etc... Another, much simpler option, is just using yum. It is very easy to take a server and create directories and expose these through apache as repositories. You can have a simple yum config on each server pointing to a few specific repositories. It requires some manual effort in terms of creating directories, downloading packages and creating local repo files but it's easy to do and for many people a preferred solution. There are also a good number of customers that just connect their servers directly to ULN or to our free update server public-yum. Just to re-iterate, our public-yum servers have all the errata and updates available for free. Now we added another option. Many of our customers have switched from a competing Linux vendor and they had familiarity with their management tools. Switching to Oracle for support is very easy since we don't require changes to the installed servers but we also want to make sure there is a very easy and almost transparent switch for the management tools as well. While Oracle Enterprise Manager is our preferred way of managing systems, we now are offering Spacewalk 2.0 to our customers. The community project can be found here. We have made a few changes to ensure easy and complete support for Oracle Linux, tested it with public-yum, etc.. You can find the rpms in our public-yum repos at http://public-yum.oracle.com/repo/OracleLinux/OL6/. There are repositories for spacewalk server and then for each version (OL5,OL6) and architecture (x86 and x86-64) we have the client repositories as well. Spacewalk itself is only made available for OL6 x86-64. Documentation can be found here. I set it up myself and here are some quick steps on how you can get going in just a matter of minutes: Spacewalk Server Installation : 1) Installing an Oracle Database Use an existing Oracle Database or install a new Oracle Database (Standard or Enterprise Edition) [at this time use 11g, we will add support for 12c in the near future]. This database can be installed on the spacewalk server or on a separate remote server. While Oracle XE might work to create a small sample POC, we do not support the use of Oracle XE, spacewalk repositories can become large and create a significant database workload. Customers can use their existing database licenses, they can download the database with a trial licence from http://edelivery.oracle.com or Oracle Linux subscribers (customers) will be allowed to use the Oracle Database as a spacewalk repository as part of their Oracle Linux subscription at no additional cost. |NOTE : spacewalk requires the database to be configured with the UTF8 characterset. |Installation will fail if your database does not use UTF8. |To verify if your database is configured correctly, run the following command in sqlplus: | |select value from nls_database_parameters where parameter='NLS_CHARACTERSET'; |This should return 'AL32UTF8' 2) Configure the database schema for spacewalk Ideally, create a tablespace in the database to hold the spacewalk schema tables/data; create tablespace spacewalk datafile '/u01/app/oracle/oradata/orcl/spacewalk.dbf' size 10G autoextend on; Create the database user spacewalk (or use some other schema name) in sqlplus. example : create user spacewalk identified by spacewalk; grant connect, resource to spacewalk; grant create table, create trigger, create synonym, create view, alter session to spacewalk; grant unlimited tablespace to spacewalk; alter user spacewalk default tablespace spacewalk; 4) Spacewalk installation and configuration Spacewalk server requires an Oracle Linux 6 x86-64 system. Clients can be Oracle Linux 5 or 6, both 32- and 64bit. The server is only supported on OL6/64bit. The easiest way to get started is to do a 'Minimal' install of Oracle Linux on a server and configure the yum repository to include the spacewalk repo from public-yum. Once you have a system with a minimal install, modify your yum repo to include the spacewalk repo. Example : edit /etc/yum.repos.d/public-yum-ol.repo and add the following lines at the end of the file : [spacewalk] name=spacewalk baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/spacewalk20/server/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 Install the following pre-requisite packages on your spacewalk server : oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 The above RPMs can be found on the Oracle Technology Network website : http://www.oracle.com/technetwork/topics/linuxx86-64soft-092277.html As the root user, configure the library path to include the Oracle Instant Client libraries : cd /etc/ld.so.conf.d echo /usr/lib/oracle/11.2/client64/lib oracle-instantclient11.2.conf ldconfig Install spacewalk : # yum install spacewalk-oracle The above yum command should download and install all required packages to run spacewalk on your local server. | NOTE : if you did a full, desktop or workstation installation, | you have to remove the JTA package | BEFORE installing spacewalk-oracle (rpm -e --nodeps jta) Once the installation completes, simply run the spacewalk configuration tool and you are all set. (make sure to run the command with the 2 arguments) spacewalk-setup --disconnected --external-db Answer the questions during the setup, ensure you provide the current database user (example : spacewalk) and password (example : spacewalk) and database server hostname (the standard hostname of the server on which you have deployed the Oracle database) At the end of the setup script, your spacewalk server should be fully configured and you can log into the web portal. Use your favorite browser to connect to the website : http://[spacewalkserverhostname] The very first action will be to create the main admin account.

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  • Emtel Knowledge Series - Q2/2014

    From Cyber Island to Smart Mauritius Cyber Island? Smart Mauritius? - What is Emtel talking about? "With the majority of the population living in urban environments today, the concept of "Smart Cities" has become an urgent necessity. "Smart Cities" refer to an urban transformation which, by using latest ICT technologies makes cities more efficient. Many Governments are setting out ambitious plans to build the cities of the future based on massive connectivity, high bandwidth communications, intelligent sensors and analysis of huge volumes of data. Various researches have shown four key enablers for smart city success - Government leadership, suitable technology infrastructure, solid public-private partnerships and engaged citizens. It is around these enabling factors that telecoms companies can play a vital role in assisting governments to deliver on the smart city vision." The Emtel Knowledge Series goes in compliance with Emtel's 25th anniversary celebrations throughout the year and the master of ceremony, Kim Andersen, mentioned that there will be more upcoming events on a quarterly base. As a representative of the Mauritius Software Craftsmanship Community (MSCC) there was absolutely no hesitation to join in again. Following my visit to the first Emtel Knowledge Series workshop back in February this year, it was great to have another opportunity to meet and exchange with technology experts. But quite frankly what is it with those buzz words... As far as I remember and how it was mentioned "Cyber Island" is an old initiative from around 2005/2006 which has been refreshed in 2010. It implies the empowerment of Information & Communication Technologies (ICT) as an essential factor of growth by the government here in Mauritius. Actually, the first promotional period of Cyber Island brought me here but that's another story. The venue and its own problems Like last time the event was organised and held at the Conference Hall at Cyber Tower I in Ebene. As I've been working there for some years, I know about the frustrating situation of finding a proper parking. So, does Smart Island include better solutions for the search of parking spaces? Maybe, let's see whether I will be able to answer that question at the end of the article. Anyway, after circling around the tower almost two times, I finally got a decent space to put the car, without risking to get a ticket or damage actually. International speakers and their experience Once again, Emtel did a great job to get international expertise onto the stage to share their experience and vision on this kind of embarkment. Personally, I really appreciated the fact they were speakers of global reach and could provide own-experience knowledge. Johan Gott spoke about the fundamental change that the Swedish government ignited in order to move their society and workers' environment away from heavy industry towards a knowledge-based approach. Additionally, we spoke about the effort and transformation of New York City into a greener and more efficient Smart City. Given modern technology he also advised that any kind of available Big Data should be opened to the general public - this openness would provide a playground for anyone to garner new ideas and most probably solid solutions of which no one else thought about before. Emtel Knowledge Series on moving from Cyber Island to Smart Mauritus Later during the afternoon that exact statement regarding openness to and transparency of government-owned Big Data has been emphasised again by the Danish speaker Kim Andersen and his former colleague Mika Jantunen from Finland. Mika continued to underline the important role of the government to provide a solid foundation for a knowledge-based society and mentioned that Finnish citizens have a constitutional right to broadband connectivity. Next to free higher (tertiary) education Finland already produced a good number of innovations, among them are: First country to grant voting rights to women Free higher education Constitutional right to broadband connectivity Nokia Linux Angry Birds Sauna and others...  General access to internet via broadband and/or mobile connectivity is surely a key factor towards Smart Cities, or better said Smart Mauritius given the area dimensions and size of population. CTO Paul Valette gave the audience a brief overview of the essential role that Emtel will have to move Mauritius forward towards a knowledge-based and innovation-driven environment for its citizen. What I have seen looks really promising and with recently published information that Mauritians have 127% of mobile capacity - meaning more than 1 mobile, smartphone or tablet per person - it will be crucial to have the right infrastructure for these connected devices. How would it be possible to achieve a knowledge-based society? YouTube to the rescue!Seriously, gaining more knowledge will require to have fast access to educational course material as explained by Dr Kaviraj Sukon, General Director of the Open University of Mauritius. According to him a good number of high-profile universities in the world have opened their course libraries to the general public, among them EDX, Coursera and Open University. Nowadays, you're actually able and enabled to learn for and earn a BSc or even MSc certification on your own pace - no need to attend classed on campus. It was really impressive to see the number of available hours - more than enough for a life-long learning experience! {loadposition content_adsense} Networking in the name of MSCC As briefly mentioned above I was about to combine two approaches for this workshop. Of course, getting latest information and updates on Emtel services available, especially for my business here on the west coast of the island, but also to meet and greet new people for the MSCC. And I think it was very positive on both sides. Let me quickly describe some of the key aspects that happened during the day: Met with Arnaud Meslier and Kellie, both Microsoft to swap latest information on IT events. Hereby, I got an invite to Microsoft Windows Phone 8.1 Dev Camp. Got in touch with Arvin Lockee, Emtel to check our options to meet with the data team, and seizing the opportunity to have a visiting tour at the Emtel Data Centre. Had a great chat with Avinash Meetoo, Knowledge 7, Kim Andersen and Mika Jantunen about the situation of teaching and learning in general and specifically in the private sector here in Mauritius. Additionally, a number of various other interesting chats... Once again, I'm catching up on a couple of business cards in order to provide more background information about the MSCC, and to create a better awareness of MSCC within the local IT businesses. There is more to come soon!  Resume of the day The number of attendees during this event has been doubled or even tripled this time. The whole organisation has been improved massively and the combination of presentation and summarizing panel discussions was better than during the previous workshop back in February. Overall, once again a well-organised workshop and I'm already looking forward to join the next workshop in Q3. Update End of July we finally managed to visit the Emtel Data Centre in Arsenal. It was an interesting opportunity for some of our MSCC members.

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  • CodePlex Daily Summary for Saturday, June 16, 2012

    CodePlex Daily Summary for Saturday, June 16, 2012Popular ReleasesCosmos (C# Open Source Managed Operating System): Release 92560: Prerequisites Visual Studio 2010 - Any version including Express. Express users must also install Visual Studio 2010 Integrated Shell runtime VMWare - Cosmos can run on real hardware as well as other virtualization environments but our default debug setup is configured for VMWare. VMWare Player (Free). or Workstation VMWare VIX API 1.11AutoUpdaterdotNET : Autoupdate for VB.NET and C# Developer: AutoUpdater.NET 1.1: Release Notes *New feature added that allows user to select remind later interval.Sumzlib: API document: API documentMicrosoft SQL Server Product Samples: Database: AdventureWorks 2008 OLTP Script: Install AdventureWorks2008 OLTP database from script The AdventureWorks database can be created by running the instawdb.sql DDL script contained in the AdventureWorks 2008 OLTP Script.zip file. The instawdb.sql script depends on two path environment variables: SqlSamplesDatabasePath and SqlSamplesSourceDataPath. The SqlSamplesDatabasePath environment variable is set to the default Microsoft ® SQL Server 2008 path. You will need to change the SqlSamplesSourceDataPath environment variable to th...HigLabo: HigLabo_20120613: Bug fix HigLabo.Mail Decode header encoded by CP1252Jasc (just another script compressor): 1.3.1: Updated Ajax Minifier to 4.55.WipeTouch, a jQuery touch plugin: 1.2.0: Changes since 1.1.0: New: wipeMove event, triggered while moving the mouse/finger. New: added "source" to the result object. Bug fix: sometimes vertical wipe events would not trigger correctly. Bug fix: improved tapToClick handler. General code refactoring. Windows Phone 7 is not supported, yet! Its behaviour is completely broken and would require some special tricks to make it work. Maybe in the future...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0.0.3026 (June 2012): Fixes: round( 0.0 ) local TimeZone name TimeZone search compiling multi-script-assemblies PhpString serialization DocDocument::loadHTMLFile() token_get_all() parse_url()BlackJumboDog: Ver5.6.4: 2012.06.13 Ver5.6.4  (1) Web???????、???POST??????????????????Yahoo! UI Library: YUI Compressor for .Net: Version 2.0.0.0 - Ferret: - Merging both 3.5 and 2.0 codebases to a single .NET 2.0 assembly. - MSBuild Task. - NAnt Task.Bumblebee: Version 0.3.1: Changed default config values to decent ones. Restricted visibility of Hive.fs to internal. Added some XML documentation. Added Array.shuffle utility. The dll is also available on NuGet My apologies, the initial source code referenced was missing one file which prevented it from building The source code contains two examples, one in C#, one in F#, illustrating the usage of the framework on the Travelling Salesman Problem: Source CodeSharePoint XSL Templates: SPXSLT 0.0.9: Added new template FixAmpersands. Fixed the contents of the MultiSelectValueCheck.xsl file, which was missing the stylesheet wrapper.ExcelFileEditor: .CS File: nothingBizTalk Scheduled Task Adapter: Release 4.0: Works with BizTalk Server 2010. Compiled in .NET Framework 4.0. In this new version are available small improvements compared to the current version (3.0). We can highlight the following improvements or changes: 24 hours support in “start time” property. Previous versions had an issue with setting the start time, as it shown 12 hours watch but no AM/PM. Daily scheduler review. Solved a small bug on Daily Properties: unable to switch between “Every day” and “on these days” Installation e...Weapsy - ASP.NET MVC CMS: 1.0.0 RC: - Upgrade to Entity Framework 4.3.1 - Added AutoMapper custom version (by nopCommerce Team) - Added missed model properties and localization resources of Plugin Definitions - Minor changes - Fixed some bugsXenta Framework - extensible enterprise n-tier application framework: Xenta Framework 1.8.0 Beta: Catalog and Publication reviews and ratings Store language packs in data base Improve reporting system Improve Import/Export system A lot of WebAdmin app UI improvements Initial implementation of the WebForum app DB indexes Improve and simplify architecture Less abstractions Modernize architecture Improve, simplify and unify API Simplify and improve testing A lot of new unit tests Codebase refactoring and ReSharpering Utilize Castle Windsor Utilize NHibernate ORM ...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.55: Properly handle IE extension to CSS3 grammar that allows for multiple parameters to functional pseudo-class selectors. add new switch -braces:(new|same) that affects where opening braces are placed in multi-line output. The default, "new" puts them on their own new line; "same" outputs them at the end of the previous line. add new optional values to the -inline switch: -inline:(force|noforce), which can be combined with the existing boolean value via comma-separators; value "force" (which...Microsoft Media Platform: Player Framework: MMP Player Framework 2.7 (Silverlight and WP7): Additional DownloadsSMFv2.7 Full Installer (MSI) - This will install everything you need in order to develop your own SMF player application, including the IIS Smooth Streaming Client. It only includes the assemblies. If you want the source code please follow the link above. Smooth Streaming Sample Player - This is a pre-built player that includes support for IIS Smooth Streaming. You can configure the player to playback your content by simplying editing a configuration file - no need to co...Liberty: v3.2.1.0 Release 10th June 2012: Change Log -Added -Liberty is now digitally signed! If the certificate on Liberty.exe is missing, invalid, or does not state that it was developed by "Xbox Chaos, Open Source Developer," your copy of Liberty may have been altered in some (possibly malicious) way. -Reach Mass biped max health and shield changer -Fixed -H3/ODST Fixed all of the glitches that users kept reporting (also reverted the changes made in 3.2.0.2) -Reach Made some tag names clearer and more consistent between m...Media Companion: Media Companion 3.503b: It has been a while, so it's about time we release another build! Major effort has been for fixing trailer downloads, plus a little bit of work for episode guide tag in TV show NFOs.New Projects.NinJa (dotNinja): An extensive JavaScript Framework revolving around principles found in .NET and aiming to integrate full Intellisense support. bab-rizg: solve unemployment problemBizTalk Multi-part Message Attachments Zipper Pipeline Component: This pipeline component replaces all attachments of a multi-part message, in a send pipeline, for its zipped equivalent.Boggle.Net: A basic implementation of Boggle for WPF.CFScript: CFScript is an ANT-like scripting system for Compact Framework. Tasks like copying files, setting registry values o install CAB files can be done with CFScript.Diablo3: Diablo3Dygraphs.NET: Dygraphs.NETDynamics CRM plugin for nopCommerce: This plugins is a bridge between nopCommerce and Dynamics CRM. nms.gaming: Place holderProject Bright Star: Project Bright Star. Deal with it.RDFSharp: RDFSharp is a library designed to ease the development of .NET applications based on the RDF and Semantic Web data model.SlamCMS: An application framework that allows you to build content managed sites leveraging SharePoint 2010 for publishing with tools to query and manifest your data.test02: no

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  • Community Outreach - Where Should I Go

    - by Roger Brinkley
    A few days ago I was talking to person new to community development and they asked me what guidelines I used to determine the worthiness of a particular event. After our conversation was over I thought about it a little bit more and figured out there are three ways to determine if any event (be it conference, blog, podcast or other social medias) is worth doing: Transferability, Multiplication, and Impact. Transferability - Is what I have to say useful to the people that are going to hear it. For instance, consider a company that has product offering that can connect up using a number of languages like Scala, Grovey or Java. Sending a Scala expert to talk about Scala and the product is not transferable to a Java User Group, but a Java expert doing the same talk with a Java slant is. Similarly, talking about JavaFX to any Java User Group meeting in Brazil was pretty much a wasted effort until it was open sourced. Once it was open sourced it was well received. You can also look at transferability in relation to the subject matter that you're dealing with. How transferable is a presentation that I create. Can I, or a technical writer on the staff, turn it into some technical document. Could it be converted into some type of screen cast. If we have a regular podcast can we make a reference to the document, catch the high points or turn it into a interview. Is there a way of using this in the sales group. In other words is the document purely one dimensional or can it be re-purposed in other forms. Multiplication - On every trip I'm looking for 2 to 5 solid connections that I can make with developers. These are long term connections, because I know that once that relationship is established it will lead to another 2 - 5 from that connection and within a couple of years were talking about some 100 connections from just one developer. For instance, when I was working on JavaHelp in 2000 I hired a science teacher with a programming background. We've developed a very tight relationship over the year though we rarely see each other more than once a year. But at this JavaOne, one of his employees came up to me and said, "Richard (Rick Hard in Czech) told me to tell you that he couldn't make it to JavaOne this year but if I saw you to tell you hi". Another example is from my Mobile & Embedded days in Brasil. On our very first FISL trip about 5 years ago there were two university students that had created a project called "Marge". Marge was a Bluetooth framework that made connecting bluetooth devices easier. I invited them to a "Sun" dinner that evening. Originally they were planning on leaving that afternoon, but they changed their plans recognizing the opportunity. Their eyes were as big a saucers when they realized the level of engineers at the meeting. They went home started a JUG in Florianoplis that we've visited more than a couple of times. One of them went to work for Brazilian government lab like Berkley Labs, MIT Lab, John Hopkins Applied Physicas Labs or Lincoln Labs in the US. That presented us with an opportunity to show Embedded Java as a possibility for some of the work they were doing there. Impact - The final criteria is how life changing is what I'm going to say be to the individuals I'm reaching. A t-shirt is just a token, but when I reach down and tug at their developer hearts then I know I've succeeded. I'll never forget one time we flew all night to reach Joan Pasoa in Northern Brazil. We arrived at 2am went immediately to our hotel only to be woken up at 6 am to travel 2 hours by car to the presentation hall. When we arrived we were totally exhausted. Outside the facility there were 500 people lined up to hear 6 speakers for the day. That itself was uplifting.  I delivered one of my favorite talks on "I have passion". It was a talk on golf and embedded java development, "Find your passion". When we finished a couple of first year students came up to me and said how much my talk had inspired them. FISL is another great example. I had been about 4 years in a row. FISL is a very young group of developers so capturing their attention is important. Several of the students will come back 2 or 3 years later and ask me questions about research or jobs. And then there's Louis. Louis is one my favorite Brazilians. I can only describe him as a big Brazilian teddy bear. I see him every year at FISL. He works primarily in Java EE but he's attended every single one of my talks over the last 4 years. I can't tell you why, but he always greets me and gives me a hug. For some reason I've had a real impact. And of course when it comes to impact you don't just measure a presentation but every single interaction you have at an event. It's the hall way conversations, the booth conversations, but more importantly it's the conversations at dinner tables or in the cars when you're getting transported to an event. There's a good story that illustrates this. Last year in the spring I was traveling to Goiânia in Brazil. I've been there many times and leaders there no me well. One young man has picked me up at the airport on more than one occasion. We were going out to dinner one evening and he brought his girl friend along. One thing let to another and I eventually asked him, in front of her, "Why haven't you asked her to marry you?" There were all kinds of excuses and she just looked at him and smiled. When I came back in December for JavaOne he came and sought me. "I just want to tell you that I thought a lot about what you said, and I asked her to marry me. We're getting married next Spring." Sometimes just one presentation is all it takes to make an impact. Other times it takes years. Some impacts are directly related to the company and some are more personal in nature. It doesn't matter which it is because it's having the impact that matters.

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  • Oracle Partner Store (OPS) New Enhancements

    - by Kristin Rose
    Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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  • Solaris 11 SRU / Update relationship explained, and blackout period on delivery of new bug fixes eliminated

    - by user12244672
    Relationship between SRUs and Update releases As you may know, Support Repository Updates (SRUs) for Oracle Solaris 11 are released monthly and are available to customers with an appropriate support contract.  SRUs primarily deliver bug fixes.  They may also deliver low risk feature enhancements. Solaris Update are typically released once or twice a year, containing support for new hardware, new software feature enhancements, and all bug fixes available at the time the Update content was finalized.  They also contain a significant number of new bug fixes, for issues found internally in Oracle and complex customer bug fixes which  require significant "soak" time to ensure their efficacy prior to release. Changes to SRU and Update Naming Conventions We're changing the naming convention of Update releases from a date based format such as Oracle Solaris 10 8/11 to a simpler "dot" version numbering, e.g. Oracle Solaris 11.1. Oracle Solaris 11 11/11 (i.e. the initial Oracle Solaris 11 release) may be referred to as 11.0. SRUs will simply be named as "dot.dot" releases, e.g. Oracle Solaris 11.1.1, for SRU1 after Oracle Solaris 11.1. Many Oracle products and infrastructure tools such as BugDB and MOS are tailored towards this "dot.dot" style of release naming, so these name changes align Oracle Solaris with these conventions. No Blackout Periods on Bug Fix Releases The Oracle Solaris 11 release process has been enhanced to eliminate blackout periods on the delivery of new bug fixes to customers. Previously, Oracle Solaris Updates were a superset of all preceding bug fix deliveries.  This made for a very simple update message - that which releases later is always a superset of that which was delivered previously. However, it had a downside.  Once the contents of an Update release were frozen prior to release, the release of new bug fixes for customer issues was also frozen to maintain the Update's superset relationship. Since the amount of change allowed into the final internal builds of an Update release is reduced to mitigate risk, this throttling back also impacted the release of new bug fixes to customers. This meant that there was effectively a 6 to 9 week hiatus on the release of new bug fixes prior to the release of each Update.  That wasn't good for customers awaiting critical bug fixes. We've eliminated this hiatus on the delivery of new bug fixes in Oracle Solaris 11 by allowing new bug fixes to continue to be released in SRUs even after the contents of the next Update release have been frozen. The release of SRUs will remain contiguous, with the first SRU released after the Update release effectively being a superset of both the the Update release and all preceding SRUs*.  That is, later SRUs are supersets of the content of previous SRUs. Therefore, the progression path from the final SRUs prior to the Update release is to the first SRU after the Update release, rather than to the Update release itself. The timeline / logical sequence of releases can be shown as follows: Updates: 11.0                                                11.1                               11.2     etc.                  \                                                         \                                    \ SRUs:       11.0.1, 11.0.2,...,11.0.12, 11.0.13, 11.1.1, 11.1.2,...,11.1.x, 11.2.1, etc. For example, for systems with Oracle Solaris 11 11/11 SRU12.4 or later installed, the recommended update path is to Oracle Solaris 11.1.1 (i.e. SRU1 after Solaris 11.1) or later rather than to the Solaris 11.1 release itself.  This will ensure no bug fixes are "lost" during the update. If for any reason you do wish to update from SRU12.4 or later to the 11.1 release itself - for example to update a test system - the instructions to do so are in the SRU12.4 README, https://updates.oracle.com/Orion/Services/download?type=readme&aru=15564533 For systems with Oracle Solaris 11 11/11 SRU11.4 or earlier installed, customers can update to either the 11.1 release or any 11.1 SRU as both will be supersets of their current version. Please do read the README of the SRU you are updating to, as it will contain important installation instructions which will save you time and effort. *Nerdy details: SRUs only contain the latest change delta relative to the Update on which they are based.  Their dependencies will, however, effectively pull in the Update content.  Customers maintaining a local Repo (e.g. behind their firewall), need to add both the 11.1 content and the relevant SRU content to their Repo, to enable the SRU's dependencies to be resolved.  Both will be available from the standard Support Repo and from MOS.  This is no different to existing SRUs for Oracle Solaris 11.0, whereby you may often get away with using just the SRU content to update, but the original 11.0 content may be needed in the Repo to resolve dependencies.

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  • Checking who is connected to your server, with PowerShell.

    - by Fatherjack
    There are many occasions when, as a DBA, you want to see who is connected to your SQL Server, along with how they are connecting and what sort of activities they are carrying out. I’m going to look at a couple of ways of getting this information and compare the effort required and the results achieved of each. SQL Server comes with a couple of stored procedures to help with this sort of task – sp_who and its undocumented counterpart sp_who2. There is also the pumped up version of these called sp_whoisactive, written by Adam Machanic which does way more than these procedures. I wholly recommend you try it out if you don’t already know how it works. When it comes to serious interrogation of your SQL Server activity then it is absolutely indispensable. Anyway, back to the point of this blog, we are going to look at getting the information from sp_who2 for a remote server. I wrote this Powershell script a week or so ago and was quietly happy with it for a while. I’m relatively new to Powershell so forgive both my rather low threshold for entertainment and the fact that something so simple is a moderate achievement for me. $Server = 'SERVERNAME' $SMOServer = New-Object Microsoft.SQLServer.Management.SMO.Server $Server # connection and query stuff         $ConnectionStr = "Server=$Server;Database=Master;Integrated Security=True" $Query = "EXEC sp_who2" $Connection = new-object system.Data.SQLClient.SQLConnection $Table = new-object "System.Data.DataTable" $Connection.connectionstring = $ConnectionStr try{ $Connection.open() $Command = $Connection.CreateCommand() $Command.commandtext = $Query $result = $Command.ExecuteReader() $Table.Load($result) } catch{ # Show error $error[0] | format-list -Force } $Title = "Data access processes (" + $Table.Rows.Count + ")" $Table | Out-GridView -Title $Title $Connection.close() So this is pretty straightforward, create an SMO object that represents our chosen server, define a connection to the database and a table object for the results when we get them, execute our query over the connection, load the results into our table object and then, if everything is error free display these results to the PowerShell grid viewer. The query simply gets the results of ‘EXEC sp_who2′ for us. Depending on how many connections there are will influence how long the query runs. The grid viewer lets me sort and search the results so it can be a pretty handy way to locate troublesome connections. Like I say, I was quite pleased with this, it seems a pretty simple script and was working well for me, I have added a few parameters to control the output and give me more specific details but then I see a script that uses the $SMOServer object itself to provide the process information and saves having to define the connection object and query specifications. $Server = 'SERVERNAME' $SMOServer = New-Object Microsoft.SQLServer.Management.SMO.Server $Server $Processes = $SMOServer.EnumProcesses() $Title = "SMO processes (" + $Processes.Rows.Count + ")" $Processes | Out-GridView -Title $Title Create the SMO object of our server and then call the EnumProcesses method to get all the process information from the server. Staggeringly simple! The results are a little different though. Some columns are the same and we can see the same basic information so my first thought was to which runs faster – so that I can get my results more quickly and also so that I place less stress on my server(s). PowerShell comes with a great way of testing this – the Measure-Command function. All you have to do is wrap your piece of code in Measure-Command {[your code here]} and it will spit out the time taken to execute the code. So, I placed both of the above methods of getting SQL Server process connections in two Measure-Command wrappers and pressed F5! The Powershell console goes blank for a while as the code is executed internally when Measure-Command is used but the grid viewer windows appear and the console shows this. You can take the output from Measure-Command and format it for easier reading but in a simple comparison like this we can simply cross refer the TotalMilliseconds values from the two result sets to see how the two methods performed. The query execution method (running EXEC sp_who2 ) is the first set of timings and the SMO EnumProcesses is the second. I have run these on a variety of servers and while the results vary from execution to execution I have never seen the SMO version slower than the other. The difference has varied and the time for both has ranged from sub-second as we see above to almost 5 seconds on other systems. This difference, I would suggest is partly due to the cost overhead of having to construct the data connection and so on where as the SMO EnumProcesses method has the connection to the server already in place and just needs to call back the process information. There is also the difference in the data sets to consider. Let’s take a look at what we get and where the two methods differ Query execution method (sp_who2) SMO EnumProcesses Description - Urn What looks like an XML or JSON representation of the server name and the process ID SPID Spid The process ID Status Status The status of the process Login Login The login name of the user executing the command HostName Host The name of the computer where the  process originated BlkBy BlockingSpid The SPID of a process that is blocking this one DBName Database The database that this process is connected to Command Command The type of command that is executing CPUTime Cpu The CPU activity related to this process DiskIO - The Disk IO activity related to this process LastBatch - The time the last batch was executed from this process. ProgramName Program The application that is facilitating the process connection to the SQL Server. SPID1 - In my experience this is always the same value as SPID. REQUESTID - In my experience this is always 0 - Name In my experience this is always the same value as SPID and so could be seen as analogous to SPID1 from sp_who2 - MemUsage An indication of the memory used by this process but I don’t know what it is measured in (bytes, Kb, Mb…) - IsSystem True or False depending on whether the process is internal to the SQL Server instance or has been created by an external connection requesting data. - ExecutionContextID In my experience this is always 0 so could be analogous to REQUESTID from sp_who2. Please note, these are my own very brief descriptions of these columns, detail can be found from MSDN for columns in the sp_who results here http://msdn.microsoft.com/en-GB/library/ms174313.aspx. Where the columns are common then I would use that description, in other cases then the information returned is purely for interpretation by the reader. Rather annoyingly both result sets have useful information that the other doesn’t. sp_who2 returns Disk IO and LastBatch information which is really useful but the SMO processes method give you IsSystem and MemUsage which have their place in fault diagnosis methods too. So which is better? On reflection I think I prefer to use the sp_who2 method primarily but knowing that the SMO Enumprocesses method is there when I need it is really useful and I’m sure I’ll use it regularly. I’m OK with the fact that it is the slower method because Measure-Command has shown me how close it is to the other option and that it really isn’t a large enough margin to matter.

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  • Following my passion

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} What makes you go the extra mile? What makes you move forward and be ambitious? My name is Alin Gheorghe and I am currently working as a Contracts Administrator in the Shared Service Centre in Bucharest, Romania. I have graduated from the Political Science Faculty of the National School of Political and Administrative Studies here in Bucharest and I am currently undergoing a Master Program on Security and Diplomacy at the same university. Although I have been working a full time job here at Oracle since January 2011 and also going to school after work, I am going to tell you how I spend my spare time and about my passion. I always thought that if one doesn’t have something that he would consider a passion it’s always just a matter of time until he would discover one. Looking back, I can tell you that I discovered mine when I was 14 years old and I remember watching a football game when suddenly I became fascinated by the “man in black” that all football players obeyed during the match. That year I attended and promoted a referee course within my local referee committee and about 6 months later I was delegated to my first official game at youth tournament. Almost 10 years have passed since then and I can tell you that I very much love and appreciate this activity that I have spent doing, each and every weekend, 9 months every year, acquiring more than 600 official games until now. And even if not having a real free weekend or holiday might be sound very consuming, I can say that having something I am passionate about helps me to keep myself balanced and happy while giving me an option to channel any stress or anxiety I may feel. I think it’s important to have something of your own besides work that you spend time and effort on. Whether it’s painting, writing or a sport, having a passion can only have a positive effect on your life. And as every extra thing, it’s not always easy to follow your passion, but is it worth it? Speaking from my own experience I am sure it is, and here are some tips and tricks I constantly use not to give up on my passion: Normal 0 false false false EN-US X-NONE X-NONE -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} No matter how much time you spend at work and how much credit you get for that, it will always be the passion related achievements that will comfort you more and boost your self esteem and nothing compares to that feeling you get. I always try to keep this in mind so that each time I think about giving up I get even more ambitious to move forward. Everybody can just do what they are paid to do or what they are requested to do at work but not everybody can go that extra mile when it comes to following their passion and putting in extra work for that. By exercising this constantly you get used to also applying this attitude on the work related tasks. It takes accurate planning, anticipation and forecasting in order to combine your work with your passion. Therefore having a full schedule and keeping up with it will only help develop and exercise such skills and also will prove to you that you are up to such a challenge. I always keep in mind as a final goal that if you get very good at your passion you can actually start earning from it. And I think that is the ultimate level when you can say that you make a living by doing exactly what you are passionate about. In conclusion, by taking the easy way not only do you miss out on something nice, but life’s priceless rewards are usually given by those things that you actually believe in and know how to stand up for over time.

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  • elffile: ELF Specific File Identification Utility

    - by user9154181
    Solaris 11 has a new standard user level command, /usr/bin/elffile. elffile is a variant of the file utility that is focused exclusively on linker related files: ELF objects, archives, and runtime linker configuration files. All other files are simply identified as "non-ELF". The primary advantage of elffile over the existing file utility is in the area of archives — elffile examines the archive members and can produce a summary of the contents, or per-member details. The impetus to add elffile to Solaris came from the effort to extend the format of Solaris archives so that they could grow beyond their previous 32-bit file limits. That work introduced a new archive symbol table format. Now that there was more than one possible format, I thought it would be useful if the file utility could identify which format a given archive is using, leading me to extend the file utility: % cc -c ~/hello.c % ar r foo.a hello.o % file foo.a foo.a: current ar archive, 32-bit symbol table % ar r -S foo.a hello.o % file foo.a foo.a: current ar archive, 64-bit symbol table In turn, this caused me to think about all the things that I would like the file utility to be able to tell me about an archive. In particular, I'd like to be able to know what's inside without having to unpack it. The end result of that train of thought was elffile. Much of the discussion in this article is adapted from the PSARC case I filed for elffile in December 2010: PSARC 2010/432 elffile Why file Is No Good For Archives And Yet Should Not Be Fixed The standard /usr/bin/file utility is not very useful when applied to archives. When identifying an archive, a user typically wants to know 2 things: Is this an archive? Presupposing that the archive contains objects, which is by far the most common use for archives, what platform are the objects for? Are they for sparc or x86? 32 or 64-bit? Some confusing combination from varying platforms? The file utility provides a quick answer to question (1), as it identifies all archives as "current ar archive". It does nothing to answer the more interesting question (2). To answer that question, requires a multi-step process: Extract all archive members Use the file utility on the extracted files, examine the output for each file in turn, and compare the results to generate a suitable summary description. Remove the extracted files It should be easier and more efficient to answer such an obvious question. It would be reasonable to extend the file utility to examine archive contents in place and produce a description. However, there are several reasons why I decided not to do so: The correct design for this feature within the file utility would have file examine each archive member in turn, applying its full abilities to each member. This would be elegant, but also represents a rather dramatic redesign and re-implementation of file. Archives nearly always contain nothing but ELF objects for a single platform, so such generality in the file utility would be of little practical benefit. It is best to avoid adding new options to standard utilities for which other implementations of interest exist. In the case of the file utility, one concern is that we might add an option which later appears in the GNU version of file with a different and incompatible meaning. Indeed, there have been discussions about replacing the Solaris file with the GNU version in the past. This may or may not be desirable, and may or may not ever happen. Either way, I don't want to preclude it. Examining archive members is an O(n) operation, and can be relatively slow with large archives. The file utility is supposed to be a very fast operation. I decided that extending file in this way is overkill, and that an investment in the file utility for better archive support would not be worth the cost. A solution that is more narrowly focused on ELF and other linker related files is really all that we need. The necessary code for doing this already exists within libelf. All that is missing is a small user-level wrapper to make that functionality available at the command line. In that vein, I considered adding an option for this to the elfdump utility. I examined elfdump carefully, and even wrote a prototype implementation. The added code is small and simple, but the conceptual fit with the rest of elfdump is poor. The result complicates elfdump syntax and documentation, definite signs that this functionality does not belong there. And so, I added this functionality as a new user level command. The elffile Command The syntax for this new command is elffile [-s basic | detail | summary] filename... Please see the elffile(1) manpage for additional details. To demonstrate how output from elffile looks, I will use the following files: FileDescription configA runtime linker configuration file produced with crle dwarf.oAn ELF object /etc/passwdA text file mixed.aArchive containing a mixture of ELF and non-ELF members mixed_elf.aArchive containing ELF objects for different machines not_elf.aArchive containing no ELF objects same_elf.aArchive containing a collection of ELF objects for the same machine. This is the most common type of archive. The file utility identifies these files as follows: % file config dwarf.o /etc/passwd mixed.a mixed_elf.a not_elf.a same_elf.a config: Runtime Linking Configuration 64-bit MSB SPARCV9 dwarf.o: ELF 64-bit LSB relocatable AMD64 Version 1 /etc/passwd: ascii text mixed.a: current ar archive, 32-bit symbol table mixed_elf.a: current ar archive, 32-bit symbol table not_elf.a: current ar archive same_elf.a: current ar archive, 32-bit symbol table By default, elffile uses its "summary" output style. This output differs from the output from the file utility in 2 significant ways: Files that are not an ELF object, archive, or runtime linker configuration file are identified as "non-ELF", whereas the file utility attempts further identification for such files. When applied to an archive, the elffile output includes a description of the archive's contents, without requiring member extraction or other additional steps. Applying elffile to the above files: % elffile config dwarf.o /etc/passwd mixed.a mixed_elf.a not_elf.a same_elf.a config: Runtime Linking Configuration 64-bit MSB SPARCV9 dwarf.o: ELF 64-bit LSB relocatable AMD64 Version 1 /etc/passwd: non-ELF mixed.a: current ar archive, 32-bit symbol table, mixed ELF and non-ELF content mixed_elf.a: current ar archive, 32-bit symbol table, mixed ELF content not_elf.a: current ar archive, non-ELF content same_elf.a: current ar archive, 32-bit symbol table, ELF 64-bit LSB relocatable AMD64 Version 1 The output for same_elf.a is of particular interest: The vast majority of archives contain only ELF objects for a single platform, and in this case, the default output from elffile answers both of the questions about archives posed at the beginning of this discussion, in a single efficient step. This makes elffile considerably more useful than file, within the realm of linker-related files. elffile can produce output in two other styles, "basic", and "detail". The basic style produces output that is the same as that from 'file', for linker-related files. The detail style produces per-member identification of archive contents. This can be useful when the archive contents are not homogeneous ELF object, and more information is desired than the summary output provides: % elffile -s detail mixed.a mixed.a: current ar archive, 32-bit symbol table mixed.a(dwarf.o): ELF 32-bit LSB relocatable 80386 Version 1 mixed.a(main.c): non-ELF content mixed.a(main.o): ELF 64-bit LSB relocatable AMD64 Version 1 [SSE]

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  • Why people don't patch and upgrade?!?

    - by Mike Dietrich
    Discussing the topic "Why Upgrade" or "Why not Upgrade" is not always fun. Actually the arguments repeat from customer to customer. Typically we hear things such as: A PSU or Patch Set introduces new bugs A new PSU or Patch Set introduces new features which lead to risk and require application verification  Patching means risk Patching changes the execution plans Patching requires too much testing Patching is too much work for our DBAs Patching costs a lot of money and doesn't pay out And to be very honest sometimes it's hard for me to stay calm in such discussions. Let's discuss some of these points a bit more in detail. A PSU or Patch Set introduces new bugsWell, yes, that is true as no software containing more than some lines of code is bug free. This applies to Oracle's code as well as too any application or operating system code. But first of all, does that mean you never patch your OS because the patch may introduce new flaws? And second, what is the point of saying "it introduces new bugs"? Does that mean you will never get rid of the mean issues we know about and we fixed already? Scroll down from MOS Note:161818.1 to the patch release you are on, no matter if it's 10.2.0.4 or 11.2.0.3 and check for the Known Issues And Alerts.Will you take responsibility to know about all these issues and refuse to upgrade to 11.2.0.4? I won't. A new PSU or Patch Set introduces new featuresOk, we can discuss that. Offering new functionality within a database patch set is a dubious thing. It has advantages such as in 11.2.0.4 where we backported Database Redaction to. But this is something you will only use once you have an Advanced Security license. I interpret that statement I've heard quite often from customers in a different way: People don't want to get surprises such as new behaviour. This certainly gives everybody a hard time. And we've had many examples in the past (SESSION_CACHED_CURSROS in 10.2.0.4,  _DATAFILE_WRITE_ERRORS_CRASH_INSTANCE in 11.2.0.2 and others) where those things weren't documented, not even in the README. Thanks to many friends out there I learned about those as well. So new behaviour is the topic people consider as risky - not really new features. And just to point this out: A PSU never brings in new features or new behaviour by definition! Patching means riskDoes it really mean risk? Yes, there were issues in the past (and sometimes in the present as well) where a patch didn't get installed correctly. But personally I consider it way more risky to not patch. Keep that in mind: The day Oracle publishes an PSU (or CPU) containing security fixes all the great security experts out there go public with their findings as well. So from that day on even my grandma can find out about those issues and try to attack somebody. Now a lot of people say: "My database does not face the internet." And I will answer: "The enemy is sitting already behind your firewalls. And knows potentially about these things." My statement: Not patching introduces way more risk to your environment than patching. Seriously! Patching changes the execution plansDo they really? I agree - there's a very small risk for this happening with Patch Sets. But not with PSUs or CPUs as they contain no optimizer fixes changing behaviour (but they may contain fixes curing wrong-query-result-bugs). But what's the point of a changing execution plan? In Oracle Database 11g it is so simple to be prepared. SQL Plan Management is a free EE feature - so once that occurs you'll put the plan into the Plan Baseline. Basta! Yes, you wouldn't like to get such surprises? Than please use the SQL Performance Analyzer (SPA) from Real Application Testing and you'll detect that easily upfront in minutes. And not to forget this, a plan change can also be very positive!Yes, there's a little risk with a database patchset - and we have many possibilites to detect this before patching. Patching requires too much testingWell, does it really? I have seen in the past 12 years how people test. There are very different efforts and approaches on this. I have seen people spending a hell of money on licenses or on project team staffing. And I have seen people sailing blindly without any tests just going the John-Wayne-approach.Proper tools will allow you to test easily without too much efforts. See the paragraph above. We have used Real Application Testing in so many customer projects reducing the amount of work spend on testing by over 50%. But apart from that at some point you will have to stop testing. If you don't you'll get lost and you'll burn money. There's no 100% guaranty. You will have to deal with a little risk as reaching the final 5% of certainty will cost you the same as it did cost to reach 95%. And doing this will lead to abnormal long product cycles that you'll run behind forever. And this will cost even more money. Patching is too much work for our DBAsPatching is a lot of work. I agree. And it's no fun work. It's boring, annoying. You don't learn much from that. That's why you should try to automate this task. Use the Database's Lifecycle Management Pack. And don't cry about the fact that it costs money. Yes it does. But it will ease the process and you'll save a lot of costs as you don't waste your valuable time with patching. Or use Oracle Database 12c Oracle Multitenant and patch either by unplug/plug or patch an entire container database with all PDBs with one patch in one task. We have customer reference cases proofing it saved them 75% of time, effort and cost since they've used Lifecycle Management Pack. So why don't you use it? Patching costs a lot of money and doesn't pay outWell, see my statements in the paragraph above. And it pays out as flying with a database with 100 known critical flaws in it which are already fixed by Oracle (such as in the Oct 2013 PSU for Oracle Database 12c) will cost ways more in case of failure or even data loss. Bet with me? Let me finally ask you some questions. What cell phone are you using and which OS does it run? Do you have an iPhone 5 and did you upgrade already to iOS 7.0.3? I've just encountered on mine that the alarm (which I rely on when traveling) has gotten now a dependency on the physical switch "sound on/off". If it is switched to "off" physically the alarm rings "silently". What a wonderful example of a behaviour change coming in with a patch set. Will this push you to stay with iOS5 or iOS6? No, because those have security flaws which won't be fixed anymore. What browser are you surfing with? Do you use Mozilla 3.6? Well, congratulations to all the hackers. It will be easy for them to attack you and harm your system. I'd guess you have the auto updater on.  Same for Google Chrome, Safari, IE. Right? -Mike The T.htmtableborders, .htmtableborders td, .htmtableborders th {border : 1px dashed lightgrey ! important;} html, body { border: 0px; } body { background-color: #ffffff; } img, hr { cursor: default }

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  • Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

    - by Tanu Sood
    Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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  • SQL Server Developer Tools &ndash; Codename Juneau vs. Red-Gate SQL Source Control

    - by Ajarn Mark Caldwell
    So how do the new SQL Server Developer Tools (previously code-named Juneau) stack up against SQL Source Control?  Read on to find out. At the PASS Community Summit a couple of weeks ago, it was announced that the previously code-named Juneau software would be released under the name of SQL Server Developer Tools with the release of SQL Server 2012.  This replacement for Database Projects in Visual Studio (also known in a former life as Data Dude) has some great new features.  I won’t attempt to describe them all here, but I will applaud Microsoft for making major improvements.  One of my favorite changes is the way database elements are broken down.  Previously every little thing was in its own file.  For example, indexes were each in their own file.  I always hated that.  Now, SSDT uses a pattern similar to Red-Gate’s and puts the indexes and keys into the same file as the overall table definition. Of course there are really cool features to keep your database model in sync with the actual source scripts, and the rename refactoring feature is now touted as being more than just a search and replace, but rather a “semantic-aware” search and replace.  Funny, it reminds me of SQL Prompt’s Smart Rename feature.  But I’m not writing this just to criticize Microsoft and argue that they are late to the party with this feature set.  Instead, I do see it as a viable alternative for folks who want all of their source code to be version controlled, but there are a couple of key trade-offs that you need to know about when you choose which tool set to use. First, the basics Both tool sets integrate with a wide variety of source control systems including the most popular: Subversion, GIT, Vault, and Team Foundation Server.  Both tools have integrated functionality to produce objects to upgrade your target database when you are ready (DACPACs in SSDT, integration with SQL Compare for SQL Source Control).  If you regularly live in Visual Studio or the Business Intelligence Development Studio (BIDS) then SSDT will likely be comfortable for you.  Like BIDS, SSDT is a Visual Studio Project Type that comes with SQL Server, and if you don’t already have Visual Studio installed, it will install the shell for you.  If you already have Visual Studio 2010 installed, then it will just add this as an available project type.  On the other hand, if you regularly live in SQL Server Management Studio (SSMS) then you will really enjoy the SQL Source Control integration from within SSMS.  Both tool sets store their database model in script files.  In SSDT, these are on your file system like other source files; in SQL Source Control, these are stored in the folder structure in your source control system, and you can always GET them to your file system if you want to browse them directly. For me, the key differentiating factors are 1) a single, unified check-in, and 2) migration scripts.  How you value those two features will likely make your decision for you. Unified Check-In If you do a continuous-integration (CI) style of development that triggers an automated build with unit testing on every check-in of source code, and you use Visual Studio for the rest of your development, then you will want to really consider SSDT.  Because it is just another project in Visual Studio, it can be added to your existing Solution, and you can then do a complete, or unified single check-in of all changes whether they are application or database changes.  This is simply not possible with SQL Source Control because it is in a different development tool (SSMS instead of Visual Studio) and there is no way to do one unified check-in between the two.  You CAN do really fast back-to-back check-ins, but there is the possibility that the automated build that is triggered from the first check-in will cause your unit tests to fail and the CI tool to report that you broke the build.  Of course, the automated build that is triggered from the second check-in which contains the “other half” of your changes should pass and so the amount of time that the build was broken may be very, very short, but if that is very, very important to you, then SQL Source Control just won’t work; you’ll have to use SSDT. Refactoring and Migrations If you work on a mature system, or on a not-so-mature but also not-so-well-designed system, where you want to refactor the database schema as you go along, but you can’t have data suddenly disappearing from your target system, then you’ll probably want to go with SQL Source Control.  As I wrote previously, there are a number of changes which you can make to your database that the comparison tools (both from Microsoft and Red Gate) simply cannot handle without the possibility (or probability) of data loss.  Currently, SSDT only offers you the ability to inject PRE and POST custom deployment scripts.  There is no way to insert your own script in the middle to override the default behavior of the tool.  In version 3.0 of SQL Source Control (Early Access version now available) you have that ability to create your own custom migration script to take the place of the commands that the tool would have done, and ensure the preservation of your data.  Or, even if the default tool behavior would have worked, but you simply know a better way then you can take control and do things your way instead of theirs. You Decide In the environment I work in, our automated builds are not triggered off of check-ins, but off of the clock (currently once per night) and so there is no point at which the automated build and unit tests will be triggered without having both sides of the development effort already checked-in.  Therefore having a unified check-in, while handy, is not critical for us.  As for migration scripts, these are critically important to us.  We do a lot of new development on systems that have already been in production for years, and it is not uncommon for us to need to do a refactoring of the database.  Because of the maturity of the existing system, that often involves data migrations or other additional SQL tasks that the comparison tools just can’t detect on their own.  Therefore, the ability to create a custom migration script to override the tool’s default behavior is very important to us.  And so, you can see why we will continue to use Red Gate SQL Source Control for the foreseeable future.

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