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  • Oracle Coherence 3.5 PreSales Boot Camp - Live Virtual Training (12-13/Mai/10)

    - by Claudia Costa
    Oracle Coherence is an in-memory data grid solution that enables organizations to predictably scale mission-critical applications by providing fast access to frequently used data. By automatically and dynamically partitioning data, Oracle Coherence ensures continuous data availability and transactional integrity, even in the event of a server failure. It provides organizations with a robust scale-out data abstraction layer that brokers the supply and demand of data between applications and data sources. Register today!   What will we cover The Oracle Coherence 3.5 Boot Camp is a FREE workshop which provides a quick hands-on technical ramp up on Oracle Coherence Data Grid.The Boot Camp provides a product overview, positioning and demo, discussion of customer uses and hands on lab work. Participants will leave the Oracle Coherence Boot Camp with a solid understanding of the product and where and how to apply it.It will provide an overview of the product as well as hands-on lab work.   • Architecting applications for scalability, availability, and performance • Introduction to Data Grids and Extreme Transaction Processing (XTP) • Coherence Case Studies • Oracle Coherence Product Demonstration • Coherence implementation strategies and architectural approaches • Coherence product features and APIs • Hands-on labs that will include product installation, configuration, sample applications, code examples, and more.   Who should attend This boot camp is intended for prospective users and implementers of Oracle Coherence Data Grid or implementers that have had limited exposure to Coherence and seek to gain a Technical Overview of the product with hand on exercises. Ideal participants are Oracle partners (SIs and resellers) with backgrounds in business information systems and a clientele of customers with ongoing or prospective application and/or data grid initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants.   Prerequisites and Workstation requirements There are no prerequisite classes for this Boot Camp. However, labs rely upon usage of the Java programming language. Therefore participants should be familiar with the Java language or similar Object Oriented programming languages. Additionally, students experience with enterprise data storage and manipulation is and knowledge of relevant concepts will benefit most from the boot camp. In order to attend this boot camp you need to have the necessary software installed on your laptop prior to attending the class. Please revise the Workstation Requirements page and register today! Agenda - May 12 - 8:30 May 13 - 12:30 *To view the full agenda and to register click here.    

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  • New Process For Receiving Oracle Certification Exam Results

    - by Brandye Barrington
    On November 15, 2012, Oracle Certification exam results will be available directly from Oracle's certification portal, CertView. After completing an exam at a testing center, you will login to CertView to access and print your exam scores by selecting the See My New Exam Results Now link or the Print My New Exam Results Now link from the homepage. This will provide access to all certification and exam history in one place through Oracle, providing tighter integration with other activities at Oracle. This change in policy will also increase security around data privacy. AUTHENTICATE YOUR CERTVIEW ACCOUNT NOW One very important step you must take is to authenticate your CertView account BEFORE taking your exam. This way, if there are any issues with authorization, you have time to get these sorted out before testing. Keep in mind that it can take up to 3 business days for a CertView account to be manually authenticated, so completing this process before testing is key! You will need to create a web account at PearsonVUE prior to registering for your exam and you will need to create an Oracle Web Account prior to authenticating your CertView account. The CertView account will be available for authentication within 30 minutes of creating a Pearson VUE web account at certview.oracle.com. GETTING YOUR EXAM RESULTS FROM ORACLE Before taking the scheduled exam, you should authenticate your account at certview.oracle.com using the email address and Oracle Testing ID in your Pearson VUE profile. You will be required to have an Oracle Web Account to authenticate your CertView account. After taking the exam, you will receive an email from Oracle indicating that your exam results are available at certview.oracle.com If you have previously authenticated your CertView account, you will simply click on the link in the email, which will take you to CertView, login and select See My New Exam Results Now. If you have not authenticated your CertView account before receiving this notification email, you will be required to authenticate your CertView account before accessing your exam results. Authentication requires an Oracle Web Account user name and password and the following information from your Pearson VUE profile: email address and Oracle Testing ID. Click on the link in the email to authenticate your CertView account You will be given the option to create an Oracle Web Account if you do no already have one.  After account authentication, you will be able to login to CertView and select See My New Exam Results Now to view your exam results or Print My New Exam Results Now to print your exam results. As always, if you need assistance with your CertView account, please contact Oracle Certification Support. YOUR QUESTIONS ANSWERED More Information FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: How Will I Know When My Exam Results Are Available? FAQ: What If I Don't Get An Exam Results Email Alert? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

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  • Blocking row navigation in af:table , synchronize row selection with model in case of validation failure- Oracle ADF by Ashish Awasthi

    - by JuergenKress
    In ADF we often work on editable af:table and when we use af:table to insert ,update or delete data, it is normal to use some validation but problem is when some validation failure occurs on page (in af:table) ,still we can select another row and it shows as currently selected Row this is a bit confusing for user as Row Selection of af:table is not synchronized with model or binding layer See Problem- i have an editable table on page Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ADF,Ashish Awasthi,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Java Cloud and Developer Service

    - by JuergenKress
    At our WebLogic Community Workspace (WebLogic Community membership required) you can find the latest Java and Developer Cloud presentations and demos: General+Session-+Building+and+Managing+a+Private+Oracle+Java Experiences-building-JavaEE-based-PaaS-Platform_Compressed.ppt Oracle Enterprise Manager 12c Cloud Control Demo.zip WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: Oracle cloud,Cloud,Java Cloud,Oracle developer cloud,Java as a service,Oracle PAAS,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Oracle Linux Friday Spotlight - October 18, 2013

    - by Chris Kawalek
    Happy Friday! Echoing our popular series over on the Oracle Virtualization blog, we'll now be spotlighting something interesting about Oracle Linux for you every Friday. This week, we have a really cool video done by Intel that features Oracle's Phillip Goerl discussing the Oracle Linux development model and how it relates to Intel Xeon. Click below to jump to YouTube and play the video: See you next week! -Chris 

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  • Einmal nach oben, bitte. Mit den Oracle Communities.

    - by A&C Redaktion
    Stellen Sie sich vor, Sie treffen im Fahrstuhl einen bekannten und vertrauten Geschäftspartner. Theoretisch bleibt Ihnen nur die Fahrtzeit vom Erdgeschoss in den dritten Stock, um eine wichtige Angelegenheit zu erklären. Das nennt man „Elevator Pitch". Anwar Behan und Bernhard Adelmann haben dieses beliebte Szenario für Sie nachgestellt und erklären so auf unterhaltsame Weise, welchen Mehrwert die Oracle Communities für den Oracle Partner haben. Mit den Oracle Communities geht es für Partner nach oben und hier zum Video.

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  • New White Paper: Advanced Uses of Oracle Enterprise Manager 12c (published AUGUST 2013)

    - by PorusHH_OCM11g10g
    Friends,I am pleased to say a new Oracle white paper of mine has been published on 1st August 2013: White Paper: Advanced Uses of Oracle Enterprise Manager 12c This white paper includes information on EM12c Release 3 (12.1.0.3) and Managing Database 12c with EM12c Release 3.This white paper is also currently visible in the main Oracle Enterprise Manager page:http://www.oracle.com/us/products/enterprise-manager/index.htmlHappy Reading!!Regards,Porus.

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  • Oracle Developer Day: "Die Oracle Datenbank in der Praxis"

    - by Ulrike Schwinn (DBA Community)
    Im neuen Jahr finden wieder Oracle Developer Days in verschiedenen Städten statt!  In dieser speziell von der BU DB zusammengestellten Veranstaltung erfahren Sie viele Tipps und Tricks aus der Praxis und werden zu folgenden Themen auf den neuesten Stand gebracht: - Die Unterschiede der Editionen und ihre Geheimnisse - Umfangreiche Basisausstattung auch ohne Option - Performance und Skalierbarkeit in den einzelnen Editionen - Kosten- und Ressourceneinsparung leicht gemacht - Sicherheit in der Datenbank - Steigerung der Verfügbarkeit mit einfachen Mitteln - Der Umgang mit großen Datenmengen - Cloud Technologien in der Oracle Datenbank Ein Ausblick auf die Funktionen der für 2013 geplanten neuen Datenbank-Version rundet den Workshop ab. Termine, Agenda,Veranstaltungsorte und Anmeldung finden Sie hier. Melden Sie sich noch heute zur Veranstaltung an - die Teilnahme ist kostenlos!

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  • Oracle acquires Pillar Data Systems

    - by nospam(at)example.com (Joerg Moellenkamp)
    So far it was an investment of Larry Ellison, but now it's part of Oracle: Oracle has acquired Pillar Data Systems.. You will find more information in the press release.. As i already smell some of the comments:Pillar Data Systems is majority owned by Oracle CEO Larry Ellison. The evaluation and negotiation of the transaction was led by an independent committee of Oracle's Board of Directors. The transaction is structured as a 100% earn-out with no up-front payment.

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  • Using Exception Handler in an ADF Task Flow

    - by anmprs
    Problem Statement: Exception thrown in a task flow gets wrapped in an exception that gives an unintelligible error message to the user. Figure 1 Solution 1. Over-writing the error message with a user-friendly error message. Figure 2 Steps to code 1. Generating an exception: Write a method that throws an exception and drop it in the task flow.2. Adding an Exception Handler: Write a method (example below) to overwrite the Error in the bean or data control and drop the method in the task flow. Figure 3 This method is marked as the Exception Handler by Right-Click on method > Mark Activity> Exception Handler or by the button that is displayed in this screenshot Figure 4 The Final task flow should look like this. This will overwrite the exception with the error message in figure 2. Note: There is no need for a control flow between the two method calls (as shown below). Figure 5 Solution 2: Re-Routing the task flow to display an error page Figure 6 Steps to code 1. This is the same as step 1 of solution 1.2. Adding an Exception Handler: The Exception handler is not always a method; in this case it is implemented on a task flow return.  The task flow looks like this. Figure 7 In the figure below you will notice that the task flow return points to a control flow ‘error’ in the calling task flow. Figure 8 This control flow in turn goes to a view ‘error.jsff’ which contains the error message that one wishes to display.  This can be seen in the figure below. (‘withErrorHandling’ is a  call to the task flow in figure 7) Figure 9

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  • Uploaded Four New ADF Examples

    - by Steve Muench
    I've uploaded four new examples for your learning pleasure:  162. Set Binding to Attr Value from Selected SelectBooleanRadio Button in Data-Driven Button Group 163. Binding SelectBooleanRadio to True/False Value in DB Row 164. Method Action Invoking Managed Bean Method Without Making Bean a DataControl 165. Using a Headless Taskflow to Perform Work in an Autononmous Transaction Enjoy.

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  • JOIN THE ORACLE Fusion Middleware Summer Camps

    - by mseika
    JOIN THE ORACLE Fusion Middleware Summer Camps For Specialized partners who are working on following projects & opportunities, we offer these advanced summer camps: - BPM Suite 11 - ADF 11g - WebCenter Portal - WebLogic 12c - SOA Suite 11g - ADF for BPM Suite 11 - WebCenter Sites 11g All training sessions will be from HQ product management and our PTS team. The sessions will take place in July in Lisbon Portugal and Munich Germany. . Participation is limited to two people per company and bootcamp. Registration is handled by first come first serve, please pay attention to the skill requirements, the pre-requisitions and the follow up! We will not accept people onto the training who do not match the criteria! Lisbon: Monday, July 9th 11:00AM - Friday July 13th 16:00 PM (Lisbon time) - ADF 11g advanced training by Grant Ronald and Frank Nimphius - WebCenter Portal advanced training by Stefan Krantz and Angelo Santagata - WebLogic 12c training by Cosmin Tudor Munich: Monday, July 16th 11:00 AM - Wednesday July 18th 16:00 PM (CET) - ADF for BPM Suite 11g advanced training by David Read - WebCenter Sites 11g advanced training by Product Management & PTS Cost: Free of charge, cancelation or no-show fee 2.000€ Bootcamps are limited to 20 persons first come first serve For details and registration please visit Lisbon registration page: & Munich registration page Quotes summer camps 2011 “From zero to hero with this BPM workshop” Steven Boon, Ordina Linkedin “This is the training that prepares for real projects and POCs” Jon Petter Hjulstad, eVita – blog & twitter SOA & BPM Partner Community registration Please first login at http://partner.oracle.com and then visit: http://www.oracle.com/goto/emea/soa. If you have any questions please contact the Oracle Partner Business Center. If you have questions please feel free to contact us any time! Best regards Jürgen KressOracle EMEA SOA & BPM Partner Adoption EMEATel. +49 89 1430 1479E-Mail: [email protected]

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  • Oracle Gave Me a Chance - ECEMEA Internship Programme

    - by FelixWehmeyer
    My name is Mohammad Raad and I started in the One Year Training program with Oracle on March 1, 2012. I graduated on September 2011 and started searching for a job. Starting your career, as you all know, is hard because some companies see you as a fresh graduate lacking experience and no one is willing to invest in you. I used to check the recruitment websites daily to see if there were openings to apply to, but unfortunately no one wanted to hire a zero year experience fresh graduate. One day I saw Oracle’s 1 year internship program advertised and that was what I needed. I applied but expected nothing to happen because I was used to applying and getting no replies, but they called and that was the start! I had my first interview over the phone and decided to go to Qatar and to continue to search for a job. Two weeks after arriving at Qatar, Oracle called me for a second interview in Lebanon so I booked a ticket on the same day because my interview was the next day I had my interview and went back to Qatar. On January 2012, I heard from Oracle that I was accepted and they choose me for this program, it was a day I will not forget! Starting on 1st March 2012, I was full of energy, willing to do anything to gain experience and prove that I can do it. What really give me a big push is my colleagues’ motivation and support especially from Youssef Halawi, my mentor and Rami Mattar because they believe in me and track my progress day-by-day. At Oracle, I meet customers, attend meetings, demos and presentations, partners’ events and online trainings. Now I’m focusing on a specific product that I really liked and aim to master by the end of my internship. So dear readers wish me good luck! I know that I will get the experience that I want, because from Oracle, a leader in its industry, you have the chance to grab experience as much as you can handle, simply because there are no limits to excellence. Do you want to find out more about the open roles within Oracle? Follow us on https://campus.oracle.com.

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Oracle OpenWorld Latin America 2012 - Middleware Session

    - by Roberto Monteiro
    Oracle Fusion Middleware PaaS and Oracle Java Cloud Service   Roberto Monteiro, Senior Sales Consultant, OracleIn this session, learn how Oracle Fusion Middleware platform as a service (PaaS) can supercharge productivity with instant access to a platform for developing and deploying business applications in the cloud, complete with integrated security and database access. See how these capabilities are used by Oracle Java Cloud Service.  Dec 4 - 17:15 - Mezzanine: Room 7

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  • Product Support Webcast for Existing Customers:Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content

    - by John Klinke
    My Oracle Support (MOS) is the one-stop support solution for WebCenter customers with Oracle Premier Support. Join us for this 1-hour Advisor Webcast "Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content" on July 11, 2013 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) Topics will include:- My Oracle Support Search, Advanced Search, and PowerViews- Information Centers- Latest Patches and Bundle Patches- My Oracle Support Community- Remote Diagnostic Administration (RDA) Make sure to register and mark this date on your calendar. Register here: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594341268&t=aOnce your registration request is approved, you will receive a confirmation email with instructions for joining the webcast on July 11. Past Advisor Webcasts have been recorded and can be viewed by going to the 'archived' tabs on this knowledge base announcement:https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1456204.1 (active support contract required)

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  • Oracle Enterprise Manager 12c webcast-ok

    - by lsarecz
    Az elmúlt hetekben sajnos kicsit hanyagoltam a blog írást. Igyekszem újraindítani, csakúgy mint kollégám. Elso bejegyzésként szeretném felhívni az üzemeltetés iránt érdeklodok figyelmét, hogy a héten több Oracle Enterprise Manager 12c webcast lesz, melyekre elozetes regisztráció szükséges az alábbi linkeken: Oracle Enterprise Manager 12c Automated Agent Deployment November 29. 17 óra Perform a Zero Downtime Upgrade to Oracle Enterprise Manager 12cNovember 30. 17 óra Oracle Enterprise Manager Ops Center: Global Systems Management Made EasyDecember 1. 19 óra

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Free Virtual Developer Day: Oracle Fusion Development on July, 10th

    - by Lionel Dubreuil
    Simpler Java Development with Oracle ADF and Fusion Middleware. Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Middleware development platform including Oracle WebCenter, Business Intelligence, BPM and more! Online seminars, hands-on lab and live chats with our technical staff is available directly from your computer.  Register now and join us on July 10th: https://oracle.6connex.com/portal/fusiondev/login?langR=en_US

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  • Oracle Developer Day: Die Oracle Datenbank in der Praxis

    - by A&C Redaktion
    Im neuen Jahr finden wieder Oracle Developer Days in verschiedenen Städten statt! In dieser speziell von den Database-Kollegen zusammengestellten Veranstaltung erfahren Sie viele Tipps und Tricks aus der Praxis und werden zu folgenden Themen auf den neuesten Stand gebracht: Die Unterschiede der Editionen und ihre Geheimnisse Umfangreiche Basisausstattung auch ohne Option Performance und Skalierbarkeit in den einzelnen Editionen Kosten- und Ressourceneinsparung leicht gemacht Sicherheit in der Datenbank Steigerung der Verfügbarkeit mit einfachen Mitteln Der Umgang mit großen Datenmengen Cloud Technologien in der Oracle Datenbank Ein Ausblick auf die Funktionen der für 2013 geplanten neuen Datenbank-Version rundet den Workshop ab. Termine, Agenda,Veranstaltungsorte und Anmeldung finden Sie hier. Melden Sie sich noch heute zur Veranstaltung an - die Teilnahme ist kostenlos!

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  • Nike Achieves Scalability and Performance with Oracle Coherence & Exadata

    - by Michelle Kimihira
    Today, we are featuring a customer interview with with Nicole Otto, Senior Director, Consumer Digital Tech at Nike who talks about how they achieved scalability and performance with Oracle Coherence and Oracle Exadata.    Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Oracle OpenLux Seminar on December 8, 2011 at Espace Namur in Hamm

    - by Yves Moriceau
    You are kindly invited to experience the Oracle vision on the future at the Oracle OpenLux Seminar on December 8th 2011, from 9:00 to 14:00 at the Artisan Confiseur Namur in Hamm. If you want to have more details on this seminar and you wish to register please folow the link: http://www.artdcom.com/oracle/general/2011-openlux-seminar-details.html We look forward to meeting you on December 8th. Oracle Luxembourg

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