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• ArchBeat Link-o-Rama for 2012-06-26

  - by Bob Rhubart

  Software Architecture for High Availability in the Cloud | Brian Jimerson Brian Jimerson looks at the paradigm shifts from machine-based architectures to cloud-based architectures when designing fault tolerance, and how enterprise applications need to be engineered to ensure the highest level of availability in the cloud. SOA, Cloud & Service Technology Symposium 2012 London - Special Oracle Discount Registration is now open for one of the premier SOA, Cloud, and Service Technology events. Once again, the Oracle community is well-represented in the session schedule. And now you can save on registration with a special Oracle discount code. Progress 4GL and DB to Oracle and cloud | Tom Laszewski "Getting from client/server based 4GLs and databases where the 4GL is tightly linked to the database to Oracle and the cloud is not easy," says cloud migration expert Tom Laszewski. "The least risky and expensive option...is to use the Progress OpenEdge DataServer for Oracle." Embrace 'big data' now or fall behind the competition, analyst warns | TechTarget TechTarget's Mark Brunelli's story says, in essence, that Big Data is not your fathers Business Intelligence. Calculating the Size (in Bytes and MB) of a Oracle Coherence Cache | Ricardo Ferreira Ferreira illustrates a programmatic way to use the Oracle Coherence API to calculate the total size of a specific cache that resides in the data grid. WebCenter Portal Tutorial Part 7: Integrating Discussions and Link service | Yannick Ongena The latest chapter in Oracle ACE Yannick Ongena's ongoing series. How to Setup JDeveloper workspace for ADF Fusion Applications to run Business Component Tester? | Jack Desai Helpful technical tips from yet another member of the Oracle Fusion Middleware Architecture Team. Big Data for the Enterprise; Software Architecture for High Availability in the Cloud; Why Cloud Computing is a Paradigm Shift - And Why It Isn't This week on the OTN Solution Architect Homepage, along with an updated events list and this weeks list of selected community blog posts. Worst Practices for Big Data | Dain Hansen Dain Hansen shares some insight on what NOT to do if you want to captialize on Big Data. Free Virtual Developer Day - Oracle Fusion Development | Grant Ronald "The online conference will include seminars, hands-on lab and live chats with our technical staff including me!" says Grant Ronald. "And the best bit, it doesn't cost you a single penny. It's free and available right on your desktop." Penguin is Getting Ready for Oracle OpenWorld 2012 | Zeynep Koch Linux fan? Check out Zeynep Koch's post for a list of Linux-based sessions at Oracle OpenWorld 2012 in San Francisco. Amazon Web Services (AWS) Autoscaling | Frank Munz "Autoscaling on AWS can only be configured with lengthy commands from the command line but not from the web cased AWS console," says Frank Munz. "Getting all the parameters right can be tricky." He demonstrates one easy example in this video. Oracle Fusion Applications Design Patterns Now Available For Developers | Ultan O'Broin "These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight," says O'Broin. How Much Data Is Created Every Minute? [INFOGRAPHIC] | Mashable Explaining what the "Big" in Big Data really means -- and it's more than a little mind-boggling. Thought for the Day "Real, though miniature, Turing Tests are happening all the time, every day, whenever a person puts up with stupid computer software." — Jaron Lanier Source: SoftwareQuotes.com

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• JFall 2012

  - by Geertjan

  JFall 2012 was over far too soon! Seven tracks going on simultaneously in a great location, with many artifacts reminding me of JavaOne, and nice snacks and drinks afterwards. The day started, as such things always do, with a keynote. Thanks to @royvanrijn for the photo below, I didn't take any myself and without a picture this report might have been too dry: What you see above is Steve Chin riding into the keynote hall on his NightHacking bike. The keynote was interesting, I can't be too complimentary about it, since I was part of it myself. Bert Ertman introduced the day and then Steve Chin took over, together with Sharat Chander, Tom Eugelink, Timon Veenstra, and myself. We had a strict choreography for the keynote, one that would ensure a lot of variation and some unexpected surprises, such as Steve being thrown off the stage a few times by Bert because of mentioning JavaOne too many times, rather than the clearly much cooler JFall. Steve talked about JavaOne and the direction Java is headed in, Sharat talked about JavaME and embedded devices, Steve and Tom did a demo involving JavaFX, I did a Project Easel demo, and Timon from Ordina talked about his Duke's Choice Award winning AgroSense project. I think the Project Easel demo (which I repeated later in a screencast for Parleys arranged by Eugene Boogaart) came across well and several people I spoke to especially like the roundtrip/bi-directional work that can be done, from browser to IDE and back again, very simply and intuitively. (In a long conversation on the drive back home afterwards, the scenario of a designer laying out the UI in HTML and then handing the HTML to a developer for back-end work, a developer who would then find it convenient to open the HTML in a browser and quickly navigate from the browser to the resources within the IDE, was discussed and considered to be extremely interesting and worth considering adopting NetBeans for, for no other reason than that.) Later I attended a session by David Delabassee on Java EE 7, Hans Dockter on Gradle, and Sander Mak on cross-build injection attacks. I was sorry to have missed Martijn Verburg's session, which sounded like it was really fantastic, among others, such as Gerrit Grunwald. I did a session too, entitled "Unlocking the Java EE 6 Platform", which was very well attended, pretty much a full room, and the demo went very smoothly. I talked to many people, e.g., a long time with Hans Dockter about how cool Gradle is and how great the Gradle/NetBeans plugin is turning out to be. I also had a long conversation (and did a demo) with Chris Chedgey, from Structure101, after his session, which was incredibly well attended; very interesting how popular modularity is. I met several people for the first time, as well as some colleagues from past places I've worked at. All in all, it was a great conference, unfortunately too short, which was very well attended (clearly over 1000) people, with several international speakers, as well as international attendees such as Mattias Karlsson, Sweden JUG leader. And, unsurprisingly, I came across NetBeans Platform applications again, none of which I had ever heard of before. In each case, "our fat client application" was mentioned in passing, never as a main application, and never in a context where there are plans for the application to be migrated to the web or mobile, simply because doing so makes no business sense at all. Great times at JFall, looking forward to meeting with some of the people I met again soon.

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• Java: does the EDT restart or not when an exception is thrown?

  - by NoozNooz42

  (the example code below is self-contained and runnable, you can try it, it won't crash your system :) Tom Hawtin commented on the question here: http://stackoverflow.com/questions/3018165 that: It's unlikely that the EDT would crash. Unchecked exceptions thrown in EDT dispatch are caught, dumped and the thread goes on. Can someone explain me what is going on here (every time you click on the "throw an unchecked exception" button, a divide by zero is performed, on purpose): import javax.swing.*; import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import java.awt.event.WindowAdapter; import java.awt.event.WindowEvent; public class CrashEDT extends JFrame { public static void main(String[] args) { final CrashEDT frame = new CrashEDT(); frame.addWindowListener(new WindowAdapter() { public void windowClosing( WindowEvent e) { System.exit(0); } }); final JButton jb = new JButton( "throw an unchecked exception" ); jb.addActionListener( new ActionListener() { public void actionPerformed( ActionEvent e ) { System.out.println( "Thread ID:" + Thread.currentThread().getId() ); System.out.println( 0 / Math.abs(0) ); } } ); frame.add( jb ); frame.setSize(300, 150); frame.setVisible(true); } } I get the following message (which is what I'd expect): Exception in thread "AWT-EventQueue-0" java.lang.ArithmeticException: / by zero and to me this is an unchecked exception right? You can see that the thread ID is getting incremented every time you trigger the crash. So is the EDT automatically restarted every time an unchecked exception is thrown or are unchecked exceptions "caught, dumped and the thread goes on" like Tom Hawtin commented? What is going on here?

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• Filtering documents against a dictionary key in MongoDB

  - by Thomas

  I have a collection of articles in MongoDB that has the following structure: { 'category': 'Legislature', 'updated': datetime.datetime(2010, 3, 19, 15, 32, 22, 107000), 'byline': None, 'tags': { 'party': ['Peter Hoekstra', 'Virg Bernero', 'Alma Smith', 'Mike Bouchard', 'Tom George', 'Rick Snyder'], 'geography': ['Michigan', 'United States', 'North America'] }, 'headline': '2 Mich. gubernatorial candidates speak to students', 'text': [ 'BEVERLY HILLS, Mich. (AP) \u2014 Two Democratic and Republican gubernatorial candidates found common ground while speaking to private school students in suburban Detroit', "Democratic House Speaker state Rep. Andy Dillon and Republican U.S. Rep. Pete Hoekstra said Friday a more business-friendly government can help reduce Michigan's nation-leading unemployment rate.", "The candidates were invited to Detroit Country Day Upper School in Beverly Hills to offer ideas for Michigan's future.", 'Besides Dillon, the Democratic field includes Lansing Mayor Virg Bernero and state Rep. Alma Wheeler Smith. Other Republicans running are Oakland County Sheriff Mike Bouchard, Attorney General Mike Cox, state Sen. Tom George and Ann Arbor business leader Rick Snyder.', 'Former Republican U.S. Rep. Joe Schwarz is considering running as an independent.' ], 'dateline': 'BEVERLY HILLS, Mich.', 'published': datetime.datetime(2010, 3, 19, 8, 0, 31), 'keywords': "Governor's Race", '_id': ObjectId('4ba39721e0e16cb25fadbb40'), 'article_id': 'urn:publicid:ap.org:0611e36fb084458aa620c0187999db7e', 'slug': "BC-MI--Governor's Race,2nd Ld-Writethr" } If I wanted to write a query that looked for all articles that had at least 1 geography tag, how would I do that? I have tried writing db.articles.find( {'tags': 'geography'} ), but that doesn't appear to work. I've also thought about changing the search parameter to 'tags.geography', but am having a devil of a time figuring out what the search predicate would be.

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• Problem with detecting the value of the drop down list on the server (servlet) side

  - by Harry Pham

  Client code is pretty simple: <form action="DDServlet" method="post"> <input type="text" name="customerText"> <select id="customer"> <option name="customerOption" value="3"> Tom </option> <option name="customerOption" value="2"> Harry </option> </select> <input type="submit" value="send"> </form> Here is the code on the Servlet Enumeration paramNames = request.getParameterNames(); while(paramNames.hasMoreElements()){ String paramName = (String)paramNames.nextElement(); //get the next element System.out.println(paramName); } When I print out, I only see, customerText, but not customerOption. Any idea why guys? What I hope is, if I select Tom in my option, once I submit, on my servlet I should able to do this: String paramValues[] = request.getParameterValues(paramName); and get back value of 3

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• Why does my ActivePerl program report 'Sorry. Ran out of threads'?

  - by Zaid

  Tom Christiansen's example code (à la perlthrtut) is a recursive, threaded implementation of finding and printing all prime numbers between 3 and 1000. Below is a mildly adapted version of the script #!/usr/bin/perl # adapted from prime-pthread, courtesy of Tom Christiansen use strict; use warnings; use threads; use Thread::Queue; sub check_prime { my ($upstream,$cur_prime) = @_; my $child; my $downstream = Thread::Queue->new; while (my $num = $upstream->dequeue) { next unless ($num % $cur_prime); if ($child) { $downstream->enqueue($num); } else { $child = threads->create(\&check_prime, $downstream, $num); if ($child) { print "This is thread ",$child->tid,". Found prime: $num\n"; } else { warn "Sorry. Ran out of threads.\n"; last; } } } if ($child) { $downstream->enqueue(undef); $child->join; } } my $stream = Thread::Queue->new(3..shift,undef); check_prime($stream,2); When run on my machine (under ActiveState & Win32), the code was capable of spawning only 118 threads (last prime number found: 653) before terminating with a 'Sorry. Ran out of threads' warning. In trying to figure out why I was limited to the number of threads I could create, I replaced the use threads; line with use threads (stack_size => 1);. The resultant code happily dealt with churning out 2000+ threads. Can anyone explain this behavior?

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• Tableview not updating correctly after adding person

  - by tazboy

  I have to be missing something simple here but it escapes me. After the user enters a new person to a mutable array I want to update the table. The mutable array is the datasource. I believe my issue lies within cellForRowAtIndexPath. - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { TextFieldCell *customCell = (TextFieldCell *)[tableView dequeueReusableCellWithIdentifier:@"TextCellID"]; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:@"cell"]; if (indexPath.row == 0) { if (customCell == nil) { NSArray *nibObjects = [[NSBundle mainBundle] loadNibNamed:@"TextFieldCell" owner:nil options:nil]; for (id currentObject in nibObjects) { if ([currentObject isKindOfClass:[TextFieldCell class]]) customCell = (TextFieldCell *)currentObject; } } customCell.nameTextField.delegate = self; cell = customCell; } else { if (cell == nil) { cell = [[UITableViewCell alloc] initWithStyle:UITableViewCellStyleDefault reuseIdentifier:@"cell"]; cell.textLabel.text = [[self.peopleArray objectAtIndex:indexPath.row-1] name]; NSLog(@"PERSON AT ROW %d = %@", indexPath.row-1, [[self.peopleArray objectAtIndex:indexPath.row-1] name]); NSLog(@"peopleArray's Size = %d", [self.peopleArray count]); } } return cell; } When I first load the view everything is great. This is what prints: PERSON AT ROW 0 = Melissa peopleArray's Size = 2 PERSON AT ROW 1 = Dave peopleArray's Size = 2 After I add someone to that array I get this: PERSON AT ROW 1 = Dave peopleArray's Size = 3 PERSON AT ROW 2 = Tom peopleArray's Size = 3 When I add a second person I get: PERSON AT ROW 2 = Tom peopleArray's Size = 4 PERSON AT ROW 3 = Ralph peopleArray's Size = 4 Why is not printing everyone in the array? This pattern continues and it only ever prints two people, and it's always the last two people. What the heck am I missing?

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• MySQL: Request to select the last 10 send/received messages to/by different users

  - by Yako malin

  I want to select the 10 last messages you received OR you sent TO different users. For example the results must be shown like that: 1. John1 - last message received 04/17/10 3:12 2. Thomy - last message sent 04/16/10 1:26 3. Pamela - last message received 04/12/10 3:51 4. Freddy - last message received 03/28/10 9:00 5. Jack - last message sent 03/20/10 4:53 6. Tom - last message received 02/01/10 7:41 ..... Table looks like: CREATE TABLE `messages` ( `id` int(11) NOT NULL AUTO_INCREMENT, `time` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, `sender` int(11) DEFAULT NULL, `receiver` int(11) DEFAULT NULL, `content` text ) I think Facebook (and the iPhone) use this solution. When you go to your mail box, you have the last messages received/sent grouped by Users (friends). So I will take an example. If I have theses messages (THEY ARE ORDERED YET): **Mike** **Tom** **Pam** Mike Mike **John** John Pam **Steve** **Bobby** Steve Steve Bobby Only Message with ** should be returned because they are the LAST messages I sent/received By User. In fact I want the last message of EACH discussion. What is the solution?

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• Javascript string replace with calculations

  - by Chris

  Is there a way to resolve mathematical expressions in strings in javascript? For example, suppose I want to produce the string "Tom has 2 apples, Lucy has 3 apples. Together they have 5 apples" but I want to be able to substitute in the variables. I can do this with a string replacement: string = "Tom has X apples, Lucy has Y apples. Together they have Z apples"; string2 = string.replace(/X/, '2').replace(/Y/, '3').replace(/Z/, '5'); However, it would be better if, instead of having a variable Z, I could use X+Y. Now, I could also do a string replace for X+Y and replace it with the correct value, but that would become messy when trying to deal with all the possible in-string calculations I might want to do. I suppose I'm looking for a way to achieve this: string = "Something [X], something [Y]. Something [(X+Y^2)/5X]"; And for the [_] parts to be understood as expressions to be resolved before substituting back into the string. Thanks for your help.

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• use awk to identify multi-line record and filtering

  - by nanshi

  I need to process a big data file that contains multi-line records, example input: 1 Name Dan 1 Title Professor 1 Address aaa street 1 City xxx city 1 State yyy 1 Phone 123-456-7890 2 Name Luke 2 Title Professor 2 Address bbb street 2 City xxx city 3 Name Tom 3 Title Associate Professor 3 Like Golf 4 Name 4 Title Trainer 4 Likes Running Note that the first integer field is unique and really identifies a whole record. So in the above input I really have 4 records although I dont know how many lines of attributes each records may have. I need to: - identify valid record (must have "Name" and "Title" field) - output the available attributes for each valid record, say "Name", "Title", "Address" are needed fields. Example output: 1 Name Dan 1 Title Professor 1 Address aaa street 2 Name Luke 2 Title Professor 2 Address bbb street 3 Name Tom 3 Title Associate Professor So in the output file, record 4 is removed since it doen't have the "Name" field. Record 3 doesn't have Address field but still being print to the output since it is a valid record that has "Name" and "Title". Can I do this with awk? But how do i identify a whole record using the first "id" field on each line? Thanks a lot to the unix shell script expert for helping me out! :)

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• LINQ query to find if items in a list are contained in another list

  - by cjohns

  I have the following code: List<string> test1 = new List<string> { "@bob.com", "@tom.com" }; List<string> test2 = new List<string> { "[email protected]", "[email protected]" }; I need to remove anyone in test2 that has @bob.com or @tom.com. What I have tried is this: bool bContained1 = test1.Contains(test2); bool bContained2 = test2.Contains(test1); bContained1 = false but bContained2 = true. I would prefer not to loop through each list but instead use a Linq query to retrieve the data. bContained1 is the same condition for the Linq query that I have created below: List<string> test3 = test1.Where(w => !test2.Contains(w)).ToList(); The query above works on an exact match but not partial matches. I have looked at other queries but I can find a close comparison to this with Linq. Any ideas or anywhere you can point me to would be a great help.

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• Strange thread behavior in Perl

  - by Zaid

  Tom Christiansen's example code (à la perlthrtut) is a recursive, threaded implementation of finding and printing all prime numbers between 3 and 1000. Below is a mildly adapted version of the script #!/usr/bin/perl # adapted from prime-pthread, courtesy of Tom Christiansen use strict; use warnings; use threads; use Thread::Queue; sub check_prime { my ($upstream,$cur_prime) = @_; my $child; my $downstream = Thread::Queue->new; while (my $num = $upstream->dequeue) { next unless ($num % $cur_prime); if ($child) { $downstream->enqueue($num); } else { $child = threads->create(\&check_prime, $downstream, $num); if ($child) { print "This is thread ",$child->tid,". Found prime: $num\n"; } else { warn "Sorry. Ran out of threads.\n"; last; } } } if ($child) { $downstream->enqueue(undef); $child->join; } } my $stream = Thread::Queue->new(3..shift,undef); check_prime($stream,2); When run on my machine (under ActiveState & Win32), the code was capable of spawning only 118 threads (last prime number found: 653) before terminating with a 'Sorry. Ran out of threads' warning. In trying to figure out why I was limited to the number of threads I could create, I replaced the use threads; line with use threads (stack_size => 1);. The resultant code happily dealt with churning out 2000+ threads. Can anyone explain this behavior?

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• "macros have been disabled" message in Word 2007 but no macros

  - by Loftx

  Hi there, I open a .doc file in Word 2007 (sorry I am unable to supply the .doc) which pops up with a message above the document "Security warning: Macros have been disabled" but there are no macros shown in the macros listing and no functionality displayed in the VBScript editor. Why does Word think this document contains macros and how can I remove them to prevent the warning? Thanks, Tom

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• Proftpd: only allow one address

  - by tomkeim

  Hello, I am searching for it on Google, but i didn't find anything. Is there a way tho set up proftpd that it will only accept a connection on ftp.website.ext and not on website.ext or test.website.ext I am running proftpd on Debian 5 Tom

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• How can I force Xbox Music to find music in all subfolders of my Music library?

  - by Matthew

  My music library is organized (roughly) like this: Music mp3 (original) Artist/Album/Song mp3 (from Tom) Artist/Album/Song mp3 (from Dick) Artist/Album/Song mp3 (from Harry) Artist/Album/Song ... etc. When I use the desktop Zune Software, it finds all of this music. However, the Xbox Music metro app only seems to find music in the "mp3 (original)" folder. How can I force it to find all of my music?

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• Security and Windows Login

  - by Mimisbrunnr

  I'm not entirely sure this is the right place for the is question but I cannot think of another so here goes. In order to login to the windows machines at my office one must press the almighty CTRL-ALT-DELETE command combo first. I, finding this very frustrating, decided to look into why and found claims from both my sys and Microsoft stating that it's a security feature and that "Because only windows could read the CTRL-ALT-DELETE it helped to ensure that an automated program cannot log in. Now I'm not a master of the windows operating system ( as I generally use *nix ) but I cannot believe that "Only windows can send that signal" bull. It just doesn't sit right. Is there a good reason for the CTRL-ALT-DELETE to login thing? is it something I'm missing? or is it another example of antiquated legacy security measures?

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• Help: My SSL Certificate expired but I can't renew this weekend, is there a way I can disable SSL through IIS?

  - by shogun

  Or perhaps force redirect to HTTP when they request HTTPS? I tried removing the SSL port settings under 'Advanced' but it broke the login page. I don't want to do a deploy/recompile right now but I am able to edit the VIEWS. However I am thinking there may be a way for IIS to do this, but then again I think the .NET code tries to force SSL. Crap. This is bull crap because I was bugging people about getting the new certificate since December and they were like oh we will take care of it... I think it may have even gotten to the point where they were getting annoyed with me hassling them about it! (rant over.) And yes, the key is that more support tickets will be caused by the browser giving a security error than if SSL was removed entirely for one day. Becaues they wouldn't very very likely not notice it being gone.

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• Silverlight Firestarter 2010 Keynote with Scott Guthrie: Silverlight has a bright future!

  - by Jim Duffy

  If you didn’t get chance to watch the Silverlight Firestart event live during the webcast it is available online to view now. If you’re a Silverlight developer or perhaps a shop actively planning on developing a Silverlight application then you’re going to want to watch this video. The Silverlight 5 feature set unveiled during the keynote is fantastic! I particularly like Scott’s approach and comments on the future of Silverlight. I appreciated his open and direct acknowledgment that there has “been a lot of angst on this topic in the last few weeks” and he took the bull by the horns and stated “Let me say up front that there is a Silverlight future, and we think it’s going to be a very bright one.” That comment drew applause from the local audience and in our local viewing event held in Raleigh, NC. Of course my first question was when can we get our grubby little hands on Silverlight 5 and start working with it. The answer unfortunately wasn’t “right now” but they did announce the Silverlight 5 beta will be available in the first half of 2011. Of course the following is pure speculation on my part but I wouldn’t be surprised if they made it available at a certain event in April 2011. Additional information about the Silverlight 5 announcement is available on Scott’s blog. Have a day.

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• Running & Managing Concurrent Queries in SQL Developer

  - by thatjeffsmith

  We’ve all been there – you’ve managed to write a query that takes longer than a few seconds to execute. Tuning aside, sometimes it takes longer than you want for a query to run. So what’s a SQL Developer user to do? I say, keep going! While you’re waiting for your query to finish, there’s no reason why you can’t continue on with your work. If you need to execute something else in a worksheet, there’s no reason to launch a 2nd or 3rd copy of SQL Developer. Just open an un-shared worksheet. Now while you’ve got 1 or more queries running, you can easily get yourself into a situation where you’re not sure what’s running where. Or maybe you want to cancel a query or just check how long something’s been running. Just open the Task Progress Panel If a query or task in SQL Developer takes more than 3-5 seconds, it will appear in the Task Progress panel. You can then watch the throbbers go back and forth while you sip your coffee/soda/Red Bull. Run a query, spawn a new worksheet, run another query, watch them in the Task Progress panel. Kudos and thanks to @leight0nn for helping me get the title of this post right If you’re looking for help in managing and monitoring sessions in general, check out this post.

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• Life and Career guidance

  - by Andrei TheGiant Haxtor

  Hello programmers. I have a current dilemma I'm pondering over. I will be graduating from high school with ~60 credits worth of community college work (pre-engineering courses), and I am wondering what would experienced programmers suggest I do with my time since I have all of the bull courses out of the way. Should I start taking computer science/engineering courses or should I take some other courses that interest me?(psych, math) The reason I am asking this is, well , I like doing a lot of self studying, especially relating to software and tech. I don't like to have the pressure of hard classes on me, so I could make up for the time lost doing the CC courses and dive deep in programming and books. I've started getting into programming recently unfortunately, since I didn't have much time b/c of my course load. Right now I am doing Java and messing around with android. I would like to get involved in web&mobile development, operating systems, and finance software. If any of you experienced people could please give me some guidance and words of wisdom, I would greatly appreciated. Sorry that this isn't necessarily related to programming. All the best.

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• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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• The Inside View on InsideView

  - by steve.diamond

  Call me a mooch. One of my favorite things about the Sales 2.0 conference held in San Francisco a couple of weeks ago was the venue (Four Seasons Hotel) and the food. But higher on the list was the quality of companies and people who attended. Our peer and 2.0 impresario Ken Pulverman used his trusty new Kodak Zi8 to capture a medley of elevator pitches from vendors who exhibited at the conference. We had many "FOOCROD" in attendance (Friends of Oracle CRM On Demand). And we love our friends. But we particularly liked this pitch from Tom Gwynn of InsideView, showcasing the value proposition of SalesView combined with Oracle CRM On Demand.

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• Deck from London UG 20110616 - Building a Reporting Brick capable of 1.2GBytes/sec and 80K IOs/sec for less than £2K

  - by tonyrogerson

  The Reporting Brick concept is not really anything new, it starts the walk toward bringing the work Jim Gray and Tom Barclay et al did on CyberBricks up-to-date in terms of current kit. A reporting brick is simply a box built from commodity kit utilising commodity SSD, namely the OCZ IBIS drives to gain extremely high levels of performance for a fraction of the cost required for typical server and san installs today. I'll write up over the next few months as I work further on the concept, for now the deck attached summarises some of the ideas around it, the deck was presented at last nights London SQL Server User Group, I will be presenting it again in Edinburgh on the 29th June and other locations later in the year. Deck: Commodity Kit.pptx  

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• Greetings!!!!

  - by [email protected]

  Greetings everyone!If you're reading this, hopefully it's because you have been following our series of webcasts on Oracle 11gR2 that we've been hosting on Wordpress. If you found us some other way, well that's even better - the more the merrier as they say.In either case, welcome to our new blog!!! Over the next few days, Ill move the old posts from wordpress to here its all in the one location.Right! Who are we? The authors of this blog are the ANZ Inside Consulting Team.Currently, this is made of of:Tom JurcicYasin MohammedAndrew ClarkeRene Poels and me - Alex BlythBasically, our role in Oracle is to help users of our technologies get the most of their existing investments as well as what's new, old, blue, what have you...Ideally, this is all going to be technical in nature and not of a marketing nature (we'll leave the marketing up to others).For now, there's obviously not much here. But that won't last too long. In the mean time, those who are interested can find replays and slides of our previous webcasts on the "Oracle 11g Webcasts" page.Till next timeAlex

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• Tomorrow: Profit Rides into the DANGER ZONE!!!

  - by Aaron Lazenby

  On May 4 I'll be suiting up with Oracle social media maven Marius Ciortea-- Iceman and Maverick-style--for a flight in the Team Oracle stunt plane. World-renowned pilot Sean Tucker and his team were nice enough to invite us along to participate in aerial photo shoots over Oracle headquarters and the San Francisco bay. I don't think we'll be able to recreate the epic tension generated between Tom Cruise and Val Kilmer in "Top Gun" but we'll do our best to get some good photos, videos, and interviews along the way. Check back on Wednesday for a full report.

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