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• 11/28 Webinar: How Marketers Are Crafting Customer Experiences

  - by Charles Knapp

  According to recent studies by Sirius Decisions and the CEB, 70% of the consumer buying journey is complete before a salesperson becomes involved. Business customers complete 57% of their buying journey without a salesperson. So, what are savvy marketers doing to stay involved in the customer journey?  Marketers are at the epicenter of turning "big data" into insights that are acted upon by the company and customers. Drawing upon social, transactional, and online behavioral insights, marketers are making customer interactions easier and more rewarding. Marketers are personalizing and innovating customer connections across new channels and devices, especially for interactions that span channels. Learn more about three key innovation strategies in an informative webcast sponsored by the Internet Marketing Association, University of California Irvine Extension, and Oracle on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• Assessing Relative Maintainability

  - by João Bragança

  We (a contractor, actually) are implementing an off the shelf system to replace a legacy homegrown system for the core domain of the company (designing widgets). Unfortunately both systems will have to run concurrently for some time, as the product just isn't ready yet. Also, the decision was made to only migrate some of the widgets from the legacy system, based on date of last sale activity. Later on a new requirement came down: certain people in the company, most of them outside of the widget development context, want to search all widgets. The search results screen has 3 pieces of data: a GUID, a human readable id that is searchable, and a brief description (may need to be searchable in the future). In the widget details, there will be multiple screens. These screens align very well along SOA / bounded context lines - a screen for marketing data, a screen for sales history, etc. UML ahead! I am probably using the wrong kind of arrows here so please forgive me. The current solution - which is not in production yet - is something like the following: Both systems will be queried and the controller will merge the results. The new system has its own proprietary query language (we've alleviated this a bit with a LINQ provider). It also puts a lot of data on the wire. 15 search results typically run about 60k of unintelligible SOAP-wrapped xml. So I would prefer to avoid querying this system directly. These two systems publish events to help us integrate with other systems, mainly an ERP system. One of these events contains all the data necessary for the search screen. I proposed the following alternative: However I am being told that 'adding another database' will create more maintenance down the road. However, I believe this to be false, as I had to add a relatively simple feature that took several hours longer than anticipated because of this merging code. I want to get a feel for which system is more maintainable in the long run. I personally have not had the burden of maintaining any large system. I want something more than my gut. Specifically I'd like to know if having more, specialized physical databases is more or less maintainable than having less larger physical databases.

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• Fixing IP Renewal After Laptop Suspend

  - by Cerin

  I have a laptop running Ubuntu 10.04, and I've noticed that with some wifi networks, but not all, I'm unable to reconnect after coming out of suspension. I've tried both Network Manager and Wicd management daemons, and both get through validation, but get hung up on "Acquiring IP address...". The only solution I've found is to reboot the machine, after which it acquires an IP address very quickly. What's the underlying issue here? What would be a more efficient way to resolve the problem? EDIT: I've noticed that if I open Wicd and manually press "Connect", it fails to acquire an IP. However, if I do nothing and let it automatically try and connect, it acquires an IP and connects just fine...

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• How to tell gnome which file to use to change backlight brightness?

  - by cebe

  I have a Dell Inspiron M5010 and I am unable to change my backlight brightness with the F-Keys and it also does not work with gnome brightness widget. I am able to change backlight brightness manually on the terminal with $ sudo -s $ cd /sys/devices/virtual/backlight/dell_backlight $ ls -la insgesamt 0 drwxr-xr-x 3 root root 0 2012-04-06 13:03 . drwxr-xr-x 3 root root 0 2012-04-06 13:03 .. -r--r--r-- 1 root root 4096 2012-04-06 13:17 actual_brightness -rw-r--r-- 1 root root 4096 2012-04-06 13:17 bl_power -rw-r--r-- 1 root root 4096 2012-04-06 13:03 brightness -r--r--r-- 1 root root 4096 2012-04-06 13:03 max_brightness drwxr-xr-x 2 root root 0 2012-04-06 13:17 power lrwxrwxrwx 1 root root 0 2012-04-06 13:03 subsystem -> ../../../../class/backlight -rw-r--r-- 1 root root 4096 2012-04-06 13:03 uevent $ echo 8 > brightness Can I configure gnome power manager to use the right files somehow?

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• My system can't be updated

  - by Lucio

  After I installed some updates I restarted my computer. Some days later I wanted to check for updates because the update-manager shows me the following: "The packet information has been updated last 24 days ago." and a window appeared. That window after downloading packages, said that: Failed to download the information from the repository Check your Internet connection Details: W:Failed to fetch gzip:/var/lib/apt/lists/partial/ar.archive.ubuntu.com_ubuntu_dists_oneiric_unive??rse_i18n_Translation-en Encountered a section with no Package: header , E:Some index files failed to download. They have been ignored, or old ones used instead. But my Internet connection works fine. I downloaded and installed and run the banish404 software and it does not work. Also I tried with an terminal with 'sudo apt-get update'. What do I have to do?

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• how to detect keylogger in windows that hooked up key-press?

  - by saber tabatabaee yazdi

  For security reasons we have to detect all key-loggers and log them in somewhere like windows events. I have piece of C# code that it is very easy to install all clients and up and running every day in system trays and no one can close it. We want to modify that code and send logs to central web service in our network (that this also web service is installed last year and receive and log all another security logs).

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• How to set Ubuntu as wireless accespoint in the GUI way?

  - by Agmenor

  My aim is to make my Ubuntu machine be a wireless accesspoint using wifi. Of course I found two AskUbuntu questions already treating that; this one and that one. Nevertheless, as far as I am concerned I would like to set up such a network in the Graphical User Interface (GUI) way. Please avoid solutions with the command line. So a solution suggesting to use Network Manager would be really welcomed. Please name and describe very precisely each step, so I can easily find the equivalent in my own language. Thank you for your answers!

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• Window colors/shades/decoarations/whatever per instance

  - by user35186

  Sometimes I open several instances of one program at the same time and have to switch between them every few seconds and get totally confused as to which is which (they all display similar information, except few bits). I'd like to have each one of them color-coded, different shades, window border, etc or have anything visual to make them differ from one another to ease the confusion. Ideally this would happen automatically when I launch a new instance. I guess this belongs to the window manager so mine is xfce. In one of the window managers I used to use a huge label was displayed each time I switched between workspaces, something like that (with window title or simple number) would do as well. Any clues?

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• mobile broadband quick connect..how to?

  - by Ubuntuser

  Hello all, I have a Reliance broadband + mobile broadband connection. It connects fine, but the only problem is it takes more than 2 -3 mins to get the connection started. If I plug in the USB datacard, the network manager applet dothes not show up the mobile broadband connection immediately. It takes a good 2-3 mins to detect the connection before I can select Reliance connection from the dropdown list. Is there any way of getting a shortcut of that connection on the desktop or on the panel? Thanks, Sayantan

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• How to set up an ethernet and wireless network using /etc/network/interfaces?

  - by den-javamaniac

  Hi. Currently I have ethernet and wireless networks configured through a network manager (further NM) but it seems to be a bit buggy (I need a different MAC for ether which is never applied if using NM), so I would like to move all the network configs to interfaces file. I know (or can google for) configuration code, but I'm not sure how NM works and it looks like it overrides interface config. Please advice, how I can handle this issue. NOTE: I also would like to be able to locate and connect to various wireless networks but not sure how to do it.

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• Realtek 8188ce stops working after 2minutes

  - by Max M

  I am using ubuntu 12.10 on an hp dm4-2191us via wubi with the Realtek 8188ce wifi adapter. Everything works very well with the exception of the wifi. I have used wicd and it didn't worked at all so i went back to Network Manager with variable success. It works for 30 min - 2 min before i have to reconnect to get it to work again. I would really like to use Ubuntu (it is a better platform in my opinion) but no wifi could really be a deal breaker.

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• Is it possible to auto-mount sshfs

  - by Mark D

  Is it possible to auto-mount a remote FS using sshfs upon instantiating a proper VPN connection? Allow me to explain the scenario, I'm working remotely, to do that it helps if I can mount my home dir from a server in the office. To do that I need to vpn in. So within network manager I select the relevant VPN and connect. It connects but now I have to drop to the command line and mount my home dir on several machines. If I forget to do one machine my local dev environment isn't as efficient. I suppose I could write a quick bash script to do this but I'd rather get it running automatically when I connect.

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• How can I have my VPN connect automatically when the wireless connects?

  - by ams

  I have a working VPN connection using NetworkManager, OpenConnect, and the network-manager-openconnect-gnome package, but I have to start it manually every time I connect to a network, and I have to enter my password manually each time. How can I get it to connect automatically, and remember my password (securely)? I have checked the 'Connect Automatically' box on the Configure VPN page, but this seems to have no effect. I've also got the 'Start connecting automatically' box checked in the pop-up box, and that does avoid the need to press the connect button in that window, but seems to have no part in kicking off the whole process in the first place. There is no option to remember the password in the window, but maybe there's one somewhere else?

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• Futures/Monads vs Events

  - by c69

  So, the question is quite simple: in an application framework, when performance impact can be ignored (10-20 events per second at max), what is more maintainable and flexible to use as a preferred medium for communication between modules - Events or Futures/Promices/Monads ? Its often being said, that Events (pub/sub, mediator) allow loose-coupling and thus - more maintainable app... My experience deny this: once you have more that 20+ events - debugging becomes hard, and so is refactoring - because it is very hard to see: who, when and why uses what. Promices (i'm coding in javascript) are much uglier and dumber, than Events. But: you can clearly see connections between function calls, so application logic becomes more straight-forward. What i'm afraid. though, is that Promices will bring more hard-coupling with them... p.s: the answer does not have to be based on JS, experience from other functional languages is much welcome.

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• With Google Analytics, is it possible to check a specific page in Multi-Channel conversion attribution?

  - by Emmett R.

  I'm somewhat new to Google Analytics, and I'm trying to track all conversions that are assisted by a particular landing page, because I don't expect an instant purchase. I have e-commerce tracking set up. Due to the constraints of the associated ad campaign, I can't include the source/medium code in the url when people go to the landing page, and all of my traffic to the landing page is likely to be direct, so I'm not sure how to tell Multi-Channel marketing that it's a significant page. I know how to add events to a page, but I'm still figuring out what they can and cannot do. Would creating a redirect from the landing url to an identical url+source/medium code work? Any advice on how to accomplish this would be greatly appreciated. Tracking the final sale conversion is not the issue. Ecommerce reporting is functioning just fine on the site. I just want to report the landing page as an assist, whenever it shows up in the funnel, and I need to be able to do that across multiple visits.

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• Freescale Technology Forum Japan 2012

  - by sasa

  2012?10?22?(?)·23?(?)??·?????????????????Freescale Technology Forum Japan 2012???????????????Java Embedded?????????????????????JavaOne San Francisco 2012???????????Java??????????????????????????????????????????????????? ?????????? 10/22(?) 11:00 Room7 ????Java?????????? 10/23(?) 11:30 Room8 ????????????????????????? ?????(????)?? ?????????????????????????M2M??????????Java VM????????????????Web????????Java FX????????GUI??????????????

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• ATG Live Webcast Nov. 8th: Advanced Management of EBS with Oracle Enterprise Manager

  - by Bill Sawyer

  The task of managing and monitoring Oracle E-Business Suite environments can be very challenging. The Application Management Pack plug-in is part of Oracle Enterprise Manager 12c Application Management Suite for Oracle E-Business Suite. The Application Management Pack plug-in is designed to monitor and manage all the different technologies that constitute Oracle E-Business Suite applications, including midtier, configuration, host, and database management—to name just a few. Customers that have implemented Oracle Enterprise Manager have experienced dramatic improvements in system visibility, diagnostic capability, and administrator productivity. This webcast will highlight the key features and benefits of Oracle Enterprise Manager, the latest version of the Oracle Application Management Suite for Oracle E-Business Suite. Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Date:                Thursday, November 8, 2012Time:               8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Angelo Rosado, Principal Product Manager, E-Business Suite ATG                         Lauren Cohn, Principal Curriculum Developer, E-Business Suite ATGWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103191To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  591460967 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• Provincial Forum & the Best of Oracle OpenWorld for Public Sector

  - by user511693

            Provincial Ministries, Crowns and Agencies are transforming in an effort to meet increasing service expectations from citizens, legislative mandates, and current economic pressures. There is a need to be more efficient and accountable, providing services and information to constituents expeditiously and cost-effectively. However, legacy information systems typically support single program functions. These disparate systems pose a complex canvas upon which to compose a more efficient government systems landscape. Please join your fellow government leaders and Oracle on December 6, 2011 to discuss these challenges and learn how government agencies are leveraging IT as a core tool to streamline multi-organization operations thereby delivering a more cost-effective, citizen- centric, and sustainable government. Register here.

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• Two bugs you should be aware of

  - by AaronBertrand

  In the past 24 hours I have come across two bugs that can be quite problematic in certain environments. LPIM issue with SetFileIoOverlappedRange Last night the CSS team posted a blog entry detailing a potential issue with Lock Pages in Memory and Windows' SetFileIoOverlappedRange API. I tweeted about it at the time, but thought it could use a little more treatment. The potential symptoms can vary, but include the following (as quoted from the blog post): Wide ranging in SQL from invalid write location,...(read more)

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• Gnome-classic, new windows remain buried behind other window

  - by Naten Baptista

  This is my first question on this forum. I have recently moved from ARCH Linux to Ubuntu 11.10. I switched to using Gnome-Classic and noticed strange behaviors with the windows whenever I open them. I have setup Launchers on the Panel to launch Dolphin, Terminal and Chrome Browser. Whenever I launch any of these I notice that they open behind the current window that is in-focus instead of coming up in front. According to me any sane windows manager would by default bring up the new window in front and focus, I mean why would you want to open a window hidden behind all other window??? Is there any thing or configuration that I need to check as this problem is driving me nutts . Thanks in advance

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• Can manager classes be a sign of bad architecture?

  - by Paul

  Lately I've begun to think that having lots of manager classes in your design is a bad thing. The idea hasn't matured enough for me to make a compelling argument, but here's a few general points: I found it's a lot harder for me to understand systems that rely heavily on "managers". This is because, in addition to the actual program components, you also have to understand how and why the manager is used. Managers, a lot of the time, seem to be used to alleviate a problem with the design, like when the programmer couldn't find a way to make the program Just WorkTM and had to rely on manager classes to make everything operate correctly. Of course, mangers can be good. An obvious example is an EventManager, one of my all time favorite constructs. :P My point is that managers seem to be overused a lot of the time, and for no good reason other than mask a problem with the program architecture. Are manager classes really a sign of bad architecture?

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• Is there a program to manage movies and TV shows that supports mp4 tags?

  - by root45

  I'm looking for a media manager that will display and play movies and TV shows and will read data included in mp4 and m4v files. So far I've looked at XBMC, Moovida and Boxee and all of these seem to keep their own separate database or XML files for reading and storing tag information. I also looked at Banshee because of this answer, but it didn't read my tags. Banshee is also geared towards music videos instead of actual movies and TV shows. So I'm looking for software that Displays and plays movies and TV Shows Reads mp4 and m4v tags Preferably something with bulk import (i.e., I don't want to add 1,000 items to a new library) Bonus if it also has a tag editor Bonus if it's an XBMC extension

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• Is it OK to have all these Window Managers?

  - by JMCF125

  Hello again, This is not actually one, but several related questions. I have installed Xfce, KDE, Gnome Fallback and DWM (and obviously I have Unity). How can I change the login screen? It is currently always Kubuntu's (also on shutdown), though strangely kubuntu-desktop wasn't the first nor last to be installed. Why? Where is/are the file(s) with which Window Manager to start? Can I start without X and then start it from the tty? Is all this OK? Is it safe? I hope you can help me with this, since whenever I login to an envirnment other than KDE, I have to login again (except on DWM).

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• Kernel won't update automatically

  - by Bucic

  My current kernel is 3.2.0-26 (my main computer) while on another of my Ubuntu computers, with which I didn't fiddle with unofficial updates, it's 3.2.0-30. Yet the Update manager on my main computer doesn't show available kernel updates. It shows other updates though. I suspect is due to the fact that in the past I installed multiple mainline kernel versions (not recommended versions), up to 3.5* series. What I'm after: Either: Fix automatic kernel updates. Or: Learn about a way to check for the latest official ubuntu kernel version and get it manually (I know how to install kernels from debs) What I have already tried: Uninstalled unused kernels including "the generic one without a number".

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