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• Find More Streaming TV Online with Clicker.tv

  - by DigitalGeekery

  Looking for a way to access more of your favorite TV Shows and other online entertainment? Today we’ll take a look at Clicker.tv which offers an awesome way to find tons of TV programs and movies. Clicker.tv Clicker.tv is an HTML5 web application that indexes both free and premium content from sources like Hulu, Netflix, Amazon, iTunes, and more. Some movies or episodes, such as those from Netflix and Amazon.com’s Video on Demand, will require viewers to have a membership, or pay a fee to access content. There is also a Clicker.tv app for Boxee.   Navigation Navigating in Clicker.tv is rather easy with your keyboard. Directional Keys: navigate up, down, left, and right. Enter: make a selection Backspace: return to previous screen Escape: return to the Clicker.tv home screen. Note: You can also navigate through Clicker.tv with your PC remote. Recommended Browsers Firefox 3.6 + Safari 4.0 + Internet Explorer 8 + Google Chrome Note: You’ll need the latest version of Flash installed to play the majority of content. Earlier versions of the above browsers may work, but for full keyboard functionality, stick with the recommendations. Using Clicker.tv The first time you go to Clicker.tv, (link below) you’ll be met with a welcome screen and some helpful hints. Click Enter when finished.   The Home screen feature Headliners, Trending Shows, and Trending Episodes. You can scroll through the different options and category links along the left side.   The Search link pulls up an onscreen keyboard so you can enter search terms with a remote as well as a keyboard. Type in your search terms and matching items are displayed on the screen.   You can also browse by a wide variety of categories. Select TV to browse only available TV programs. Or, browse only Movies in the movie category. There are also links for Web content and Music.   Creating an Account You can access all Clicker.tv content without an account, but a Clicker account allows users to create playlists and subscribe to shows and have them automatically added to their playlist. You’ll need to go to Clicker.com and create an account. You’ll find the link at the upper right of the page. Enter a username, password and email address. There also an option to link with Facebook, or you can simply Skip this step.   Go to Clicker.tv and sign in. You can manually type in your credentials or use the onscreen keyboard with your remote.   Settings If you’d prefer not to display content from premium sites or Netflix, you can remove them through the Settings. Toggle Amazon, iTunes and Netflix on or off.   Watching Episodes To watch an episode, select the image to begin playing from the default source, or select one of the other options. You can see in the example below that you can choose to watch the episode from Fox, Hulu, or Amazon Video on Demand.   Your episode will then launch and begin playing from your chosen source. If you choose a premium content source such as iTunes or Amazon’s VOD, you’ll be taken to the Amazon’s website or iTunes and prompted to purchase the content.   Playlists Once you’ve created an account and signed in, you can begin adding Shows to your playlist. Choose a series and select Add to Playlist.   You’ll see in the example below that Family Guy has been Added and the number 142 is shown next to the playlist icon to indicate that 142 episodes has been added to your playlist. Underneath the listings for each episode in your playlist you can mark as Watched, or Remove individual episodes.   You can also view the playlist or make any changes from the Clicker.com website. Click on “Playlist” on the top right of the Clicker.com site to access your playlists. You can select individual episodes from your playlists, remove them, or mark them as watched or unwatched. Clicker.TV and Boxee Boxee offers a Clicker.TV app that features a limited amount of the Clicker.TV content. You’ll find Clicker.TV located in the Boxee Apps Library. Select the Clicker App and then choose Start. From the Clicker App interface you can search or browse for available content. Select an episode you’d like to view… Then select play in the pop up window. You can also add it to your Boxee queue, share it, or add a shortcut, just as you can from other Boxee apps. When you click play your episode will launch and begin playing in Boxee. Conclusion Clicker.TV is currently still in Beta and has some limitations. Typical remotes won’t work completely in all external websites. So, you’ll still need a keyboard to be able to perform some operations such as switching to full screen mode. The Boxee app offers a more fully remote friendly environment, but unfortunately lacks a good portion of the Clicker.tv content. As with many content sites, availability of certain programming may be limited by your geographic location. Want to add Clicker.TV functionality to Windows Media Center? You can do so through the Boxee Integration for Windows 7 Media Center plug-in. Clicker.tv Clicker.com Similar Articles Productive Geek Tips Share Digital Media With Other Computers on a Home Network with Windows 7Stream Music and Video Over the Internet with Windows Media Player 12Listen to Online Radio with AntennaEnable Media Streaming in Windows Home Server to Windows Media PlayerNorton Internet Security 2010 [Review] TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos

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• SQL SERVER – Interview Questions and Answers – Frequently Asked Questions – Introduction – Day 1 of 31

  - by pinaldave

  List of all the Interview Questions and Answers Series blogs Posts covering interview questions and answers always make for interesting reading.  Some people like the subject for their helpful hints and thought provoking subject, and others dislike these posts because they feel it is nothing more than cheating.  I’d like to discuss the pros and cons of a Question and Answer format here. Interview Questions and Answers are Helpful Just like blog posts, books, and articles, interview Question and Answer discussions are learning material.  The popular Dummy’s books or Idiots Guides are not only for “dummies,” but can help everyone relearn the fundamentals.  Question and Answer discussions can serve the same purpose.  You could call this SQL Server Fundamentals or SQL Server 101. I have administrated hundreds of interviews during my career and I have noticed that sometimes an interviewee with several years of experience lacks an understanding of the fundamentals.  These individuals have been in the industry for so long, usually working on a very specific project, that the ABCs of the business have slipped their mind. Or, when a college graduate is looking to get into the industry, he is not expected to have experience since he is just graduated. However, the new grad is expected to have an understanding of fundamentals and theory.  Sometimes after the stress of final exams and graduation, it can be difficult to remember the correct answers to interview questions, though. An interview Question and Answer discussion can be very helpful to both these individuals.  It is simply a way to go back over the building blocks of a topic.  Many times a simple review like this will help “jog” your memory, and all those previously-memorized facts will come flooding back to you.  It is not a way to re-learn a topic, but a way to remind yourself of what you already know. A Question and Answer discussion can also be a way to go over old topics in a more interesting manner.  Especially if you have been working in the industry, or taking lots of classes on the topic, everything you read can sound like a repeat of what you already know.  Going over a topic in a new format can make the material seem fresh and interesting.  And an interested mind will be more engaged and remember more in the end. Interview Questions and Answers are Harmful A common argument against a Question and Answer discussion is that it will give someone a “cheat sheet.” A new guy with relatively little experience can read the interview questions and answers, and then memorize them. When an interviewer asks him the same questions, he will repeat the answers and get the job. Honestly, is he good hire because he memorized the interview questions? Wouldn’t it be better for the interviewer to hire someone with actual experience?  The answer is not as easy as it seems – there are many different factors to be considered. If the interviewer is asking fundamentals-related questions only, he gets the answers he wants to hear, and then hires this first candidate – there is a good chance that he is hiring based on personality rather than experience.  If the interviewer is smart he will ask deeper questions, have more than one person on the interview team, and interview a variety of candidates.  If one interviewee happens to memorize some answers, it usually doesn’t mean he will automatically get the job at the expense of more qualified candidates. Another argument against interview Question and Answers is that it will give candidates a false sense of confidence, and that they will appear more qualified than they are. Well, if that is true, it will not last after the first interview when the candidate is asked difficult questions and he cannot find the answers in the list of interview Questions and Answers.  Besides, confidence is one of the best things to walk into an interview with! In today’s competitive job market, there are often hundreds of candidates applying for the same position.  With so many applicants to choose from, interviewers must make decisions about who to call back and who to hire based on their gut feeling.  One drawback to reading an interview Question and Answer article is that you might sound very boring in your interview – saying the same thing as every single candidate, and parroting answers that sound like someone else wrote them for you – because they did.  However, it is definitely better to go to an interview prepared, just make sure that you give a lot of thought to your answers to make them sound like your own voice.  Remember that you will be hired based on your skills as well as your personality, so don’t think that having all the right answers will make get you hired.  A good interviewee will be prepared, confident, and know how to stand out. My Opinion A list of interview Questions and Answers is really helpful as a refresher or for beginners. To really ace an interview, one needs to have real-world, hands-on experience with SQL Server as well. Interview questions just serve as a starter or easy read for experienced professionals. When I have to learn new technology, I often search online for interview questions and get an idea about the breadth and depth of the technology. Next Action I am going to write about interview Questions and Answers for next 30 days. I have previously written a series of interview questions and answers; now I have re-written them keeping the latest version of SQL Server and current industry progress in mind. If you have faced interesting interview questions or situations, please write to me and I will publish them as a guest post. If you want me to add few more details, leave a comment and I will make sure that I do my best to accommodate. Tomorrow we will start the interview Questions and Answers series, with a few interesting stories, best practices and guest posts. We will have a prize give-away and other awards when the series ends. List of all the Interview Questions and Answers Series blogs Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Bypass BIOS password set by faulty Toshiba firmware on Satellite A55 laptop?

  - by Brian

  How can the CMOS be cleared on the Toshiba Satellite A55-S1065? I have this 7 year old laptop that has been crippled by a glitch in its BIOS: 'A "Password =" prompt may be displayed when the computer is turned on, even though no power-on password has been set. If this happens, there is no password that will satisfy the password request. The computer will be unusable until this problem is resolved. [..] The occurrence of this problem on any particular computer is unpredictable -- it may never happen, but it could happen any time that the computer is turned on. [..] Toshiba will cover the cost of this repair under warranty until Dec 31, 2010.' -Toshiba As they stated, this machine is "unusable." The escape key does not bypass the prompt (nor does any other key), thus no operating system can be booted and no firmware updates can be installed. After doing some research, I found solutions that have been suggested for various Toshiba Satellite models afflicted by this glitch: "Make arrangements with a Toshiba Authorized Service Provider to have this problem resolved." -Toshiba (same link). Even prior to the expiration of Toshiba's support ("repair under warranty until Dec 31, 2010"), there have been reports that this solution is prohibitively expensive, labor charges accruing even when the laptop is still under warranty, and other reports that are generally discouraging: "They were unable to fix it and the guy who worked on it said he couldn’t find the jumpers on the motherboard to clear the BIOS. I paid $39 for my troubles and still have the password problem." - Steve. Since the costs of the repairs can now exceed the value of the hardware, it would seem this is a DIY solution, or a non-solution (i.e. the hardware is trash). Build a Toshiba parallel loopback by stripping and soldering the wires on a DB25 plug to connect connect these pins: 1-5-10, 2-11, 3-17, 4-12, 6-16, 7-13, 8-14, 9-15, 18-25. -CGSecurity. According to a list of supported models on pwcrack, this will likely not work for my Satellite A55-1065 (as well as many other models of similar age). -pwcrack Disconnect the laptop battery for an extended period of time. Doesn't work, laptop sat in a closet for several years without the battery connected and I forgot about the whole thing for awhile. The poor thing. Clear CMOS by setting the proper jumper setting or by removing the CMOS (RTC) battery, or by short circuiting a (hidden?) jumper that looks like a pair of solder marks -various sources for various Satellite models: Satellite A105: "you will see C88 clearly labeled right next the jack that the wireless card plugs into. There are two little solder squares (approx 1/16") at this location" -kerneltrap Satellite 1800: "Underneath the RAM there is black sticker, peel off the black sticker and you will reveal two little solder marks which are actually 'jumpers'. Very carefully hold a flat-head screwdriver touching both points and power on the unit briefly, effectively 'shorting' this circuit." -shadowfax2020 Satellite L300: "Short the B500 solder pads on the system board." -Lester Escobar Satellite A215: "Short the B500 solder pads on the system board." -fixya Clearing the CMOS could resolve the issue, but I cannot locate a jumper or a battery on this board. Nothing that looks remotely like a battery can be removed (everything is soldered). I have looked closely at the area around the memory and do not see any obvious solder pads that could be a secret jumper. Here are pictures (click for full resolution) : Where is the jumper (or solder pads) to short circuit and wipe the CMOS on this board? Possibly related questions: Remove Toshiba laptop BIOS password? Password Problem Toshiba Satellite..

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• Microsoft TechEd 2010 - Day 3 @ Bangalore

  - by sathya

  Microsoft TechEd 2010 - Day 3 @ Bangalore Sorry for my delayed post on day 3 because I had to travel from Blore to Chennai So I couldnt write for the past two days. On day 3 as usual we had lot of simultaneous tracks on various sessions. This day I choose the Your Data, Our Platform Track. It had sessions on the following 5 topics :   Developing Data-tier Applications in Visual Studio 2010 - by Sanjay Nagamangalam SQL Server Query Optimization, Execution and Debugging Query Performance - by Vinod Kumar M SQL Server Utility - Its about more than 1 SQL Server - by Vinod Kumar Jagannathan Data Recovery / Consistency with CheckDB - by Vinod Kumar M Developing with SQL Server Spatial and Deep dive into Spatial Indexing - by Pinal Dave Developing Data-tier Applications in Visual Studio 2010 - by Sanjay Nagamangalam This was one of the superb sessions i have attended. He explained all the concepts in detail with a demo. The important thing in this is there is something called Data-Tier application project which is newly introduced in this VS2010 with which we can manage all our data along with our application inside our VS itself. We can create DB,Tables,Procs,Views etc. here itself and once we deploy it creates a compressed file called .dacpac which stores all the changes in Table Schema,Created procs, etc. on to that single file which reduces our (developer's) effort in preparing the deployment scripts and giving it to the DBA. It also has some policy configurations which can be managed easily by checking some rules like in outlook. For Ex : IF the SQL Server Version > 10 then deploy else dont. This rule specifies that even if we try to deploy on SQL Server DB with version less than 10 It will not do it. And if we deploy some .dacpac to SQL server production db with the option upgrade DB with this dacpac once everything completes successfully it will say success else it rollsback to the prior version. Even if it gets deployed successfully and later @ a point of time you wish to revert it back to the prior version, you can go ahead and delete the existing dacpac version so that it reverts to the older version of the db changes. And for the good questions that were asked in the session T-Shirts were given. SQL Server Query Optimization, Execution and Debugging Query Performance - by Vinod Kumar M This one too was the best session. The speaker Vinod explained everything very much clearly. This was really useful session and you dont believe, as per my knowledge, in the total 3 days in the TechEd except the Keynote, for this session seats were full (House FULL)  People were even standing out to attend this session. Such a great one it was. The speaker did a deep dive in to the Query Plan section and showed which actually causes the problem. Its all about the thing that we need to understand about the execution of SQL server Queries. We think in a way and SQL Server never executes in that way. We need to understand that first. He also told about there might be two plans generated for a single query at a point of time because of parallel processors in the system. The Key is here in every query. There is something called Estimated Row Count and Actual Row Count in the query plan. If the estimated row count by SQL server tallies with the actual row count your performance will be awesome. He said some tweaks to achieve the same. After this as usual we had lunch SQL Server Utility - Its about more than 1 SQL Server - by Vinod Kumar Jagannathan This was more of a DBA's session. Am really sorry I was totally blank and I was not interested to attend this session and walked out to attend Migrating to the cloud by Harish Ranganathan (My favorite Speaker) but unfortunately that was some other persons session. There the speaker was telling about how to configure the connection strings in such a way that we can connect to the SQL Azure platform from our VS and also showed us how to deploy the same in to Windows Azure. In between there were lot of technical problems like laptop hang, user locked and he was switching between systems, also i came in the half so i wasnt able to listen that fully. In between, Since I got an MCTS certification they gave me T-Shirt with the lines 'Iam Certified. Are you?' and they asked me to wear that. If we wear that we might get spotted and they would give us some goodies  So on the 3rd day I was wearing that T-Shirt. I got spotted by the person Tarun who was coordinating things about the certification, and he was accompanied with a cameraman and they interviewed me about the certification and I was shown live in the Teched and was seen by 60000 live viewers of the TechEd. I was really happy on that. Data Recovery / Consistency with CheckDB - by Vinod Kumar M This was one of the best sessions too in the TechEd. This guy is really amazing. In front of us he crashed a DB and showed how to recover the same in 6 different ways for different no of failures. Showed about Different types of error msgs like : 823,824,825 msdb..suspect_pages DBCC CheckDB (different parameters to it) I am really waiting for his session to get uploaded live in the Teched Website. Here is his contact info If you wish to connect to him : Twitter : @vinodk_sql Website : www.ExtremeExperts.com Blog : http://blogs.sqlxml.org/vinodkumar Developing with SQL Server Spatial and Deep dive into Spatial Indexing - by Pinal Dave Pinal Dave is a King in SQL and he is a SQL MVP and he is the owner of SQLAuthority.com He took the session on Spatial Databases from the start. Showed about the different types of Spatial : Geometric and Geographic Geometric : x and y axis its a planar surface Geographic : Spherical surface with 3600  as the maximum which is used to represent the geographic points on the earth and easy to draw maps of different kinds. He had a lot of obstacles during his session like rain coming inside the hall, mic wires got bursted due to rain, Videos off on the display screens. In spite of that he asked the audience to come in the front rows and managed to take a good session without ppts and finally we got the displays on and he was showing demos on the same what he explained orally. That was really a fun filled informative session. He gave some books for the persons who asked good questions and answered well for his questions and I got one too  (It was a book on Data Mining - Wrox Publishers) And finally after all these things there was Keynote session for close of the TechEd. and we all assembled in a big hall where Mr.Ashok Soota, a man of age around 70  co-founder of Mindtree was called to give some lecture on his successes. He was explaining about his past and what all companies he switched and for what reasons and what are all his successes and what are all his failures and the learnings of him from his past failures. and his success and failures on his partnerships with the other concern. And there were some questions for him like What is your suggestion on young entrepreneur? How did you learn from past failures? What is reiterating your success? What is your suggestion on partnerships? How to choose partnerships? etc. And they said @ 7.30 Pm there would be a party night, but unfortunately i was not able to attend that because I had to catch my train and before that i had to pack things, so I started @ 7 itself. Thats it about the TechED!!! Stay tuned for further Technology updates.

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• Wireless AAA for a small, bandwidth-limited hotel.

  - by Anthony Hiscox

  We (the tech I work with and myself) live in a remote northern town where Internet access is somewhat of a luxury, and bandwidth is quite limited. Here, overage charges ranging from few hundreds, to few thousands of dollars a month, is not uncommon. I myself incur regular monthly charges just through my regular Internet usage at home (I am allowed 10G for $60CAD!) As part of my work, I have found myself involved with several hotels that are feeling this. I know that I can come up with something to solve this problem, but I am relatively new to system administration and I don't want my dreams to overcome reality. So, I pass these ideas on to you, those with much more experience than I, in hopes you will share some of your thoughts and concerns. This system must be cost effective, yes the charges are high here, but the trust in technology is the lowest I've ever seen. Must be capable of helping client reduce their usage (squid) Allow a limited (throughput and total usage) amount of free Internet, as this is often franchise policy. Allow a user to track their bandwidth usage Allow (optional) higher speed and/or usage for an additional charge. This fee can be obtained at the front desk on checkout and should not require the use of PayPal or Credit Card. Unfortunately some franchises have ridiculous policies that require the use of a third party remote service to authenticate guests to your network. This means WPA is out, and it also means that I do not auth before Internet usage, that will be their job. However, I do require the ABILITY to perform authentication for Internet access if a hotel does not have this policy. I will still have to track bandwidth (under a guest account by default) and provide the same limiting, however the guest often will require a complete 'unlimited' access, in terms of existence, not throughput. Provide firewalling capabilities for hotels that have nothing, Office, and Guest network segregation (some of these guys are running their office on the guest network, with no encryption, and a simple TOS to get on!) Prevent guests from connecting to other guests, however provide a means to allow this to happen. IE. Each guest connects to a page and allows the other guest, this writes a iptables rule (with python-netfilter) and allows two rooms to play a game, for instance. My thoughts on how to implement this. One decent box (we'll call it a router now) with a lot of ram, and 3 NIC's: Internet Office Guests (AP's + In Room Ethernet) Router Firewall Rules Guest can talk to router only, through which they are routed to where they need to go, including Internet services. Office can be used to bridge Office to Internet if an existing solution is not in place, otherwise, it simply works for a network accessible web (webmin+python-webmin?) interface. Router Software: OpenVZ provides virtualization for a few services I don't really trust. Squid, FreeRADIUS and Apache. The only service directly accessible to guests is Apache. Apache has mod_wsgi and django, because I can write quickly using django and my needs are low. It also potentially has the FreeRADIUS mod, but there seems to be some caveats with this. Firewall rules are handled on the router with iptables. Webmin (or a custom django app maybe) provides abstracted control over any features that the staff may need to access. Python, if you haven't guessed it's the language I feel most comfortable in, and I use it for almost everything. And finally, has this been done, is it a overly massive project not worth taking on for one guy, and/or is there some tools I'm missing that could be making my life easier? For the record, I am fairly good with Python, but not very familiar with many other languages (I can struggle through PHP, it's a cosmetic issue there). I am also an avid linux user, and comfortable with config files and command line. Thank you for your time, I look forward to reading your responses. Edit: My apologies if this is not a Q&A in the sense that some were expecting, I'm just looking for ideas and to make sure I'm not trying to do something that's been done. I'm looking at pfSense now as a possible start for what I need.

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• How to deal with a poor team leader and a tester manager from hell? [closed]

  - by Google

  Let me begin by explaining my situation and give a little context to the situation. My company has around 15 developers but we're split up on two different areas. We have a fresh product team and the old product team. The old product team does mostly bug fixes/maintenance and a feature here and there. The fresh product had never been released and was new from the ground up. I am on the fresh product team. The team consists of three developers (myself, another developer and a senior developer). The senior is also our team leader. Our roles are as follows: Myself: building the administration client as well as build/release stuff Other dev: building the primary client Team lead: building the server In addition to the dev team, we interact with the test manager often. By "we" I mean me since I do the build stuff and give him the builds to test. Trial 1: The other developer on my team and I have both tried to talk to our manager about our team leader. About two weeks before release we went in his office and had a closed door meeting before our team lead got to work. We expressed our concerns about the product, its release date and our team leader. We expressed our team leader had a "rosey" image of the product's state. Our manager seemed to listen to what we said and thanked us for taking the initiative to speak with him about it. He got us an extra two weeks before release. The situation with the leader didn't change. In fact, it got a little worse. While we were using the two weeks to fix issues he was slacking off quite a bit. Just to name a few things, he installed Windows 8 on his dev machine during this time (claimed him machine was broke), he wrote a plugin for our office messenger that turned turned messages into speech, and one time when I went in his office he was making a 3D model in Blender (for "fun"). He felt the product was "pretty good" and ready for release. During this time I dealt with the test manager on a daily basis. Every bug or issue that popped up he would pretty much attack me personally (regardless of which component the bug was in). The test manager would often push his "views" of what needed to be done with the product. He virtually ordered me to change text on our installer and to add features to the installer and administration client. I tried to express how his suggestions were "valid ideas" but it was too close to release to do those kinds of things and to make matters worse, our technical writer had already finished documentation and such a change would not only affect the dev team but would affect the technical writer and marketing as well. I expressed I wasn't going to make those changes without marketing's consent as well as the technical writer and my manager's. He pretty much said I don't care about the product and said I don't do my job. I would like to take a moment to say I take my job seriously and I do my best. I am the kind of person that goes to work 30-40 mins early and usually leaves 30 minutes later than everyone else. Saying I don't care or do my job is just insulting. His "attacks" on me grew from day to day. Every bug that popped up he would usually comment on in some manner that jabbed me and the other developer. "Oh that bug! Yeah that should have been fixed by now, figures! If someone would do their job!" and other similar kinds of comments. Keep in mind 8 out of 10 bugs were in the server and had nothing to do with me and the other developer. That didn't seem to matter.. On one occasion they got pretty bad and we almost got into a yelling match so I decided to stop talking to him all together. I carried all communication through office email (with my manager cc'd). He never attacked me via email. He still attempted to get aggressive with me in person but I completely ignore him and my only response to any question is, "Ask my team leader." or "Ask a product manager." The product launched after our two week extension. Trial 2: The day after the product launch our team leader went on vacation (thanks....). At this time we got a lot of questions from the tech support... major issues with the product. All of these issues were bugs marked "resolved" by our lovely team leader (a typical situation that often popped up). This is where we currently are. The other developer has been with the company for about three years (I've been there only five months) and told me he was going to speak with our manager alone and hoped it would help get our concerns across a little better in a one-on-one. He spoke with the manager and directly addressed all of our concerns regarding our team leader and the test manager giving us (mostly me) hell. Our manager basically said he understood how hard we work and said he noticed it and there's no doubt about it. He said he spoke with the test manager about his temper. Regarding the team leader, he didn't say a whole lot. He suggested we sit down with the team leader and address our concerns (isn't that the manager's job?). We're still waiting to see if anything has changed but we doubt it. What can we do next? 1) Talk to the team leader (may stress relationship and make work awkward) I admit the team leader is generally a nice guy. He is just a horrible leader and working closely with him is painful. I still don't believe bringing this directly to the team leader would help at all and may negatively impact the situation. 2) I could quit. Other than this situation the job is pretty fantastic. I really like my other coworkers and we have quite a bit of freedom. 3) I could take the situation with the team leader to one of the owners. I would then be throwing my manager under the bus. 4) I could take the situation with the test manager to HR. Any suggestions? Comments?

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• When OneTug Just Isn&rsquo;t Enough&hellip;

  - by onefloridacoder

  I stole that from the back of a T-shirt I saw at the Orlando Code Camp 2010.  This was my first code camp and my first time volunteering for an event like this as well.  It was an awesome day.  I cannot begin to count the “aaahh”, “I did-not-know I could do that”, in the crowds and for myself.  I think it was a great day of learning for everyone at all levels.  All of the presenters were different and provided great insights into the topics they were presenting.  Here’s a list of the ones that I attended. KodeFuGuru, “Pirates vs. Ninjas” He touched on many good topics to relax some of the ways we think when we are writing out code, and still looks good, readable, etc.  As he pointed out in all of his examples, we might not always realize everything that’s going on under the covers.  He exposed a bug in his own code, and verbalized the mental gymnastics he went through when he knew there was something wrong with one of his IEnumerable implementations.  For me, it was great to hear that someone else labors over these gut reactions to code quickly snapped together, to the point that we rush to the refactor stage to fix what’s bothering us – and learn.  He has some content on extension methods that was very interesting.  My “that is so cool” moment was when he swapped out AddEntity method on an entity class and used a With extension method instead.  Some of the LINQ scales fell off my eyes at that moment, and I realized my own code could be a lot more powerful (and readable) if incorporate a few of these examples at the appropriate times.  And he cautioned as well… “don’t go crazy with this stuff”, there’s a place and time for everything.  One of his examples demo’d toward the end of the talk is on his sight where he’s chaining methods together, cool stuff. Quotes I liked: “Extension Methods - Extension methods to put features back on the model type, without impacting the type.” “Favor Declarative Code” – Check out the ? and ?? operators if you’re not already using them. “Favor Fluent Code” “Avoid Pirate Ninja Zombies!  If you see one run!” I’m definitely going to be looking at “Extract Projection” when I get into VS2010. BDD 101 – Sean Chambers http://github.com/schambers This guy had a whole host of gremlins against him, final score Sean 5, Gremlins 1.  He ran the code samples from his github repo  in the code github code viewer since the PC they school gave him to use didn’t have VS installed. He did a great job of converting the grammar between BDD and TDD, and how this style of development can be used in integration tests as well as the different types of gated builds on a CI box – he didn’t go into a discussion around CI, but we could infer that it could work. Like when we use WSSF, it does cause a class explosion to happen however the amount of code per class it limit to just covering the concern at hand – no more, no less.  As in “When I as a <Role>, expect {something} to happen, because {}”  This keeps us (the developer) from gold plating our solutions and creating less waste.  He basically keeps the code that prove out the requirement to two lines of code.  Nice. He uses SpecUnit to merge this grammar into his .NET projects and gave an overview on how this ties into writing his own BDD tests.  Some folks were familiar with Given / When / Then as story acceptance criteria and here’s how he mapped it: “Given <Context>  When <Something Happens> Then <I expect...>”  There are a few base classes and overrides in the SpecUnit framework that help with setting up the context for each test which looked very handy. Successfully Running Your Own Coding Business The speaker ran through a list of items that sounded like common sense stuff LLC, banking, separating expenses, etc.  Then moved into role playing with business owners and an ISV.  That was pretty good stuff, it pays to be a good listener all of the time even if your client is sitting on the other side of the phone tearing you head off for you – but that’s all it is, and get used to it its par for the course.  Oh, yeah always answer the phone was one simple thing that you can do to move  your business forward.  But like Cory Foy tweeted this week, “If you owe me a lot of money, don’t have a message that says your away for five weeks skiing in Colorado.”  Lots of food for thought that’s on my list of “todo’s and to-don’ts”. Speaker Idol Next, I had the pleasure of helping Russ Fustino tape this part of Code Camp as my primary volunteer opportunity that day.  You remember Russ, “know the code” from the awesome Russ’ Tool Shed series.  He did a great job orchestrating and capturing the Speaker Idol finals.   So I didn’t actually miss any sessions, but was able to see three back to back in one setting.  The idol finalists gave a 10 minute talk and very deep subjects, but different styles of talks.  No one walked away empty handed for jobs very well done.  Russ has details on his site.  The pictures and  video captured is supposed to be published on Channel 9 at a later date.  It was also a valuable experience to see what makes technical speakers effective in their talks.  I picked up quite a few speaking tips from what I heard from the judges and contestants. Design For Developers – Diane Leeper If you are a great developer, you’re probably a lousy designer.  Diane didn’t come to poke holes in what we think we can do with UI layout and design, but she provided some tools we can use to figure out metaphors for visualizing data.  If you need help with that check out Silverlight Pivot – that’s what she was getting at.  I was first introduced to her at one of John Papa’s talks last year at a Lakeland User Group meeting and she’s very passionate about design.  She was able to discuss different elements of Pivot, while to a developer is just looked cool. I believe she was providing the deck from her talk to folks after her talk, so send her an email if you’re interested.   She says she can talk about design for hours and hours – we all left that session believing her.   Rinse and Repeat Orlando Code Camp 2010 was awesome, and would totally do it again.  There were lots of folks from my shop there, and some that have left my shop to go elsewhere.  So it was a reunion of sorts and a great celebration for the simple fact that its great to be a developer and there’s a community that supports and recognizes it as well.  The sponsors were generous and the organizers were very tired, namely Esteban Garcia and Will Strohl who were responsible for making a lot of this magic happen.  And if you don’t believe me, check out the chatter on Twitter.

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• Apache outputs all urls of a second domain as a subfolder of the primary domain name

  - by s_rathbone

  Hi all, would anyone be able to possibly give me some guidance.. Basically, i have a 'shared hosting' account with a large internet hosting provider, and my account lets me have multiple seperate domains within this folder structure.(note: not aliased domains and not sub domains). so, my goal is to have 2 domains set up. i have already purchased the two domain names i need: The first domain is the 'primary' domain name for the root folder(eg. www.example1.com) and the second domain name is set for one of its sub folders(eg. www.example2.com is set to the folder www.example1.com/sites/music). The problem is that when apache returns a page of the second domain back to the browser, apache writes the hyperlinks as if it's a sub folder of the first domain ( eg. www.example2.com/index.html. comes out as http://www.example1.com/sites/music/index.html). Now, I have done some reading on this, looking though "Apache: the definitive guide"(o'reilly), and although it was useful, couldn't really find the answer. i'm guessing this issue is most likely an apache setup issue in http.conf, rather than an issue with the hosting company itself (which is why im posting it here) and I have also been to the official documentation for apache site, and i am guessing i might need to use something like the rewritebase directive in htaccess files.. but im really not sure, im more of a java programmer guy, and have been struggling with this for a couple of days. Any guidance would be REALLY appreciated. If it helps, my hosting company is godaddy, and my sites are hosted on linux. My problem was originally with wordpress which i reinstalled a number of times in various ways to correct the problem, but ive just done a test with a very simple static html, and it still has the same issue with relative urls like this: <html> <head></head><body><a href="images/dog.html">Pictures of Dogs</a></body> </html> However, it is fine if i hardcode the urls like this: <html> <head></head><body><a href="http://www.example2.com/images/dog.html">Pictures of Dogs</a></body> </html> Thanks heaps, Steve R NOW FIXED Ok, the problem has now been fixed, and i didn't need to modify any .conf or .htaccess files. The problem was, that when I went to install the second application into a second domain from the godaddy site, one of the setup questions is that it asks you which site you want it installed to. after that it asks for the desired folder path. However, the problem was that the second domain name was already pointing to the correct subfolder of the primary domain. So when I started installing wordpress again and came to the menu to select which site it was for, and it listed only the primary domain as an option, i assumed that this was like a label of "which hosting account?", or "which primary domain will your application will be installed under?" because I already knew that in the next step i was specifiying the folder. In order to correct this, you must make sure that your second domain is added to your domain list so that it will be listed as an option during the installation process. For further details please read tystips.com/archives/52/how2-save-money-host-multiple-wordpress-blogs-on-a-single-godaddy-hosting-account/

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• Increase samba space on open suse 12.1

  - by Kapil Sharma

  I know linux basics but not an expert. IT guy left the job here and there is some time before new hire. So sorry if question is very basic. We have local testing server based on Open SUSE 12.1, which also act as shared drive between dev/mgmt team here and using Samba for that. Now we are running out of space on samba, even though server's 2*1TB harddisk is nearly 90% free. My question is, what is limiting Samba and how can I increase its limit? We need around at least 500 GB as shared drive but currently its just 25 GB. I don't need step by step answer, just a link to any helpful article would be sufficient. Probably I'm putting wrong keywords in google so not getting any helpful link. EDIT: Output of commands in the first comment. All commands were run as root user df -h (getting error with df -ht) Filesystem Size Used Avail Use% Mounted on rootfs 30G 5.1G 23G 19% / devtmpfs 2.0G 36K 2.0G 1% /dev tmpfs 2.0G 1.1M 2.0G 1% /dev/shm tmpfs 2.0G 676K 2.0G 1% /run /dev/sda2 30G 5.1G 23G 19% / tmpfs 2.0G 0 2.0G 0% /sys/fs/cgroup tmpfs 2.0G 676K 2.0G 1% /var/run tmpfs 2.0G 0 2.0G 0% /media tmpfs 2.0G 676K 2.0G 1% /var/lock /dev/sda3 36G 31G 3.3G 91% /home fdisk -l /dev/[hmsv]d* Disk /dev/sda: 80.0 GB, 80026361856 bytes 255 heads, 63 sectors/track, 9729 cylinders, total 156301488 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x2d4a2d49 Device Boot Start End Blocks Id System /dev/sda1 2048 16771071 8384512 82 Linux swap / Solaris /dev/sda2 * 16771072 79681535 31455232 83 Linux /dev/sda3 79681536 156301311 38309888 83 Linux Disk /dev/sda1: 8585 MB, 8585740288 bytes 255 heads, 63 sectors/track, 1043 cylinders, total 16769024 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sda1 doesn't contain a valid partition table Disk /dev/sda2: 32.2 GB, 32210157568 bytes 255 heads, 63 sectors/track, 3915 cylinders, total 62910464 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Device Boot Start End Blocks Id System Disk /dev/sda3: 39.2 GB, 39229325312 bytes 255 heads, 63 sectors/track, 4769 cylinders, total 76619776 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sda3 doesn't contain a valid partition table vgs No volume groups found lvs No volume groups found output of vi /etc/samba/smb.conf # smb.conf is the main Samba configuration file. You find a full commented # version at /usr/share/doc/packages/samba/examples/smb.conf.SUSE if the # samba-doc package is installed. # Date: 2011-11-02 [global] workgroup = WORKGROUP passdb backend = tdbsam printing = cups printcap name = cups printcap cache time = 750 cups options = raw map to guest = Bad User include = /etc/samba/dhcp.conf logon path = \\%L\profiles\.msprofile logon home = \\%L\%U\.9xprofile logon drive = P: usershare allow guests = Yes [homes] comment = Home Directories valid users = %S, %D%w%S browseable = No read only = No inherit acls = Yes [profiles] comment = Network Profiles Service path = %H read only = No store dos attributes = Yes create mask = 0600 directory mask = 0700 [users] comment = All users path = /home read only = No inherit acls = Yes veto files = /aquota.user/groups/shares/ [groups] comment = All groups path = /home/groups read only = No inherit acls = Yes [printers] comment = All Printers path = /var/tmp printable = Yes create mask = 0600 browseable = No [print$] comment = Printer Drivers path = /var/lib/samba/drivers write list = @ntadmin root force group = ntadmin create mask = 0664 directory mask = 0775 [allusers] comment = All Users path = /home/shares/allusers valid users = @users force group = users create mask = 0660 directory mask = 0771 writable = yes

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• SQL SERVER – A Quick Look at Logging and Ideas around Logging

  - by pinaldave

  This blog post is written in response to the T-SQL Tuesday post on Logging. When someone talks about logging, personally I get lots of ideas about it. I have seen logging as a very generic term. Let me ask you this question first before I continue writing about logging. What is the first thing comes to your mind when you hear word “Logging”? Now ask the same question to the guy standing next to you. I am pretty confident that you will get  a different answer from different people. I decided to do this activity and asked 5 SQL Server person the same question. Question: What is the first thing comes to your mind when you hear the word “Logging”? Strange enough I got a different answer every single time. Let me just list what answer I got from my friends. Let us go over them one by one. Output Clause The very first person replied output clause. Pretty interesting answer to start with. I see what exactly he was thinking. SQL Server 2005 has introduced a new OUTPUT clause. OUTPUT clause has access to inserted and deleted tables (virtual tables) just like triggers. OUTPUT clause can be used to return values to client clause. OUTPUT clause can be used with INSERT, UPDATE, or DELETE to identify the actual rows affected by these statements. Here are some references for Output Clause: OUTPUT Clause Example and Explanation with INSERT, UPDATE, DELETE Reasons for Using Output Clause – Quiz Tips from the SQL Joes 2 Pros Development Series – Output Clause in Simple Examples Error Logs I was expecting someone to mention Error logs when it is about logging. The error log is the most looked place when there is any error either with the application or there is an error with the operating system. I have kept the policy to check my server’s error log every day. The reason is simple – enough time in my career I have figured out that when I am looking at error logs I find something which I was not expecting. There are cases, when I noticed errors in the error log and I fixed them before end user notices it. Other common practices I always tell my DBA friends to do is that when any error happens they should find relevant entries in the error logs and document the same. It is quite possible that they will see the same error in the error log  and able to fix the error based on the knowledge base which they have created. There can be many different kinds of error log files exists in SQL Server as well – 1) SQL Server Error Logs 2) Windows Event Log 3) SQL Server Agent Log 4) SQL Server Profile Log 5) SQL Server Setup Log etc. Here are some references for Error Logs: Recycle Error Log – Create New Log file without Server Restart SQL Error Messages Change Data Capture I got surprised with this answer. I think more than the answer I was surprised by the person who had answered me this one. I always thought he was expert in HTML, JavaScript but I guess, one should never assume about others. Indeed one of the cool logging feature is Change Data Capture. Change Data Capture records INSERTs, UPDATEs, and DELETEs applied to SQL Server tables, and makes a record available of what changed, where, and when, in simple relational ‘change tables’ rather than in an esoteric chopped salad of XML. These change tables contain columns that reflect the column structure of the source table you have chosen to track, along with the metadata needed to understand the changes that have been made. Here are some references for Change Data Capture: Introduction to Change Data Capture (CDC) in SQL Server 2008 Tuning the Performance of Change Data Capture in SQL Server 2008 Download Script of Change Data Capture (CDC) CDC and TRUNCATE – Cannot truncate table because it is published for replication or enabled for Change Data Capture Dynamic Management View (DMV) I like this answer. If asked I would have not come up with DMV right away but in the spirit of the original question, I think DMV does log the data. DMV logs or stores or records the various data and activity on the SQL Server. Dynamic management views return server state information that can be used to monitor the health of a server instance, diagnose problems, and tune performance. One can get plethero of information from DMVs – High Availability Status, Query Executions Details, SQL Server Resources Status etc. Here are some references for Dynamic Management View (DMV): SQL SERVER – Denali – DMV Enhancement – sys.dm_exec_query_stats – New Columns DMV – sys.dm_os_windows_info – Information about Operating System DMV – sys.dm_os_wait_stats Explanation – Wait Type – Day 3 of 28 DMV sys.dm_exec_describe_first_result_set_for_object – Describes the First Result Metadata for the Module Transaction Log Impact Detection Using DMV – dm_tran_database_transactions Log Files I almost flipped with this final answer from my friend. This should be probably the first answer. Yes, indeed log file logs the SQL Server activities. One can write infinite things about log file. SQL Server uses log file with the extension .ldf to manage transactions and maintain database integrity. Log file ensures that valid data is written out to database and system is in a consistent state. Log files are extremely useful in case of the database failures as with the help of full backup file database can be brought in the desired state (point in time recovery is also possible). SQL Server database has three recovery models – 1) Simple, 2) Full and 3) Bulk Logged. Each of the model uses the .ldf file for performing various activities. It is very important to take the backup of the log files (along with full backup) as one never knows when backup of the log file come into the action and save the day! How to Stop Growing Log File Too Big Reduce the Virtual Log Files (VLFs) from LDF file Log File Growing for Model Database – model Database Log File Grew Too Big master Database Log File Grew Too Big SHRINKFILE and TRUNCATE Log File in SQL Server 2008 Can I just say I loved this month’s T-SQL Tuesday Question. It really provoked very interesting conversation around me. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Optimization, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Google Apps e-mail being rejected from some domains

  - by Paul J. Lucas

  I'm migrating e-mail for my domains to Google Apps' e-mail. Most everything seems to work except e-mail sent to any user at (at least) sonic.net is rejected with a message of the form (where any-address has been substituted for my friend's address): From: Mail Delivery Subsystem <[email protected]> Date: March 11, 2010 10:04:48 AM PST To: [email protected] Subject: Delivery Status Notification (Failure) Delivered-To: [email protected] Received: by 10.229.194.26 with SMTP id dw26cs8717qcb; Thu, 11 Mar 2010 10:04:48 -0800 (PST) Received: by 10.223.68.143 with SMTP id v15mr3841599fai.62.1268330688325; Thu, 11 Mar 2010 10:04:48 -0800 (PST) Received: by 10.223.68.143 with SMTP id v15mr5119424fai.62; Thu, 11 Mar 2010 10:04:48 -0800 (PST) Mime-Version: 1.0 Return-Path: <> X-Failed-Recipients: [email protected] Message-Id: <[email protected]> Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <[email protected]>... No such user here (state 13). And here are the headers from the message it bounces back: Received: by 10.101.90.7 with SMTP id s7mr2515885anl.176.1267979929490; Sun, 07 Mar 2010 08:38:49 -0800 (PST) Return-Path: <[email protected]> Received: from [10.0.1.203] (adsl-76-201-171-194.dsl.pltn13.sbcglobal.net [76.201.171.194]) by mx.google.com with ESMTPS id 4sm1046550yxd.70.2010.03.07.08.38.48 (version=TLSv1/SSLv3 cipher=RC4-MD5); Sun, 07 Mar 2010 08:38:49 -0800 (PST) From: "Paul J. Lucas" <[email protected]> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Subject: Some fascinating subject Date: Sun, 7 Mar 2010 08:38:46 -0800 References: <[email protected]> To: [email protected] Message-Id: <[email protected]> Mime-Version: 1.0 (Apple Message framework v1077) X-Mailer: Apple Mail (2.1077) However, I am able to send mail to a user at sonic.net using my old e-mail account. Also, my company uses Google Apps for e-mail and I can send e-mail to a user at sonic.net from my company. The differences between my personal e-mail and my company's are: My company's domain has no SPF record whereas mine does. My company's domain has an A record whereas mine does not. My SPF record initially was as prescribed by Google here. However, this guy claims Google is wrong and gives a fix. I've tried it both ways with no difference. My SPF record is currently: v=spf1 mx include:aspmx.googlemail.com include:_spf.google.com ~all As for the lack of an A record, you wouldn't think that a mail host would care about that so long as mx records are defined. However, the funny thing is that if you look at the error message, why does Google state that the recipient's domain stated that there is "No such user here" for my address? That makes no sense. Of course there is no user having my address at sonic.net. Also, I assume that I just discovered that I can't send mail to users at sonic.net by accident and that there are probably other domains I can't send e-mail to. So... anybody have any idea what's going on? And how I can get mail to users at sonic.net?

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• My Thoughts On the Xbox 180

  - by Chris Gardner

  Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2013/06/21/my-thoughts-on-the-xbox-180.aspx Everyone seems to be putting their 0.00237 cents into the wishing well over Microsoft's recent decision to reverse the DRM policy on the Xbox One. However, there have been a few issues that nobody has touched. As such, I have decided to dig 0.00237 cents out of my pocket. First, let me be clear about this point. I do not support the decision to reverse the DRM policy on the Xbox One. I wanted that point to be expressed first and unambiguously. I will say it again. I do not support the decision to reverse the DRM policy on the Xbox One. Now that I have that out of the way, let me go into my rationale. This decision removes most of the cool features that enticed me to pre-order the console. No, I didn't cancel my pre-order. There is still five months before the release of the console, and there is still a plethora of information that we, as consumers, do not have. With that, it should be noted that much of the talk in this post is speculation and rhetoric. I do not have any insider information that you do not possess. The persistent connection would have allowed the console to do many of the functions for which we have been begging. That demo where someone was playing Ryse, seamlessly accepted a multiplayer challenge in Killer Instinct, played the match (and a rematch,) and then jumped back into Ryse. That's gone, if you bought the game on disc. The new, DRM free system will require the disc in the system to play a game. That bullet point where one Xbox Live account could have up to 10 slave accounts so families could play together, no matter where they were located. That's gone as well. The promise of huge, expansive, dynamically changing worlds that was brought to us with the power of cloud computing. Well, "the people" didn't want there to be a forced, persistent connection. As such, developers can't rely on a connection and, as such, that feature is gone. This is akin to the removal of the hard drive on the Xbox 360. The list continues, but the enthusiast press has enumerated the list far better than I wish. All of this is because the Xbox team saw the HUGE success of Steam and decided to borrow a few ideas. Yes, Steam. The service that everyone hated for the first six months (for the same reasons the Xbox One is getting flack.) There was an initial growing pain. However, it is now lauded as the way games distribution should be handled. Unless you are Microsoft. I do find it curious that many of the features were originally announced for the PS4 during its unveiling. However, much of that was left strangely absent for Sony's E3 press conference. Instead, we received a single, static slide that basically said the exact opposite of Microsoft's plans. It is not farfetched to believe that slide came into existence during the approximately seven hours between the two media briefings. The thing that majorly annoys me over this whole kerfuffle is that the single thing that caused the call to arms is, really, not an issue. Microsoft never said they were going to block used sales. They said it was up to the publisher to make that decision. This would have allowed publishers to reclaim some of the costs of development in subsequent sales of the product. If you sell your game to GameStop for 7 USD, GameStop is going to sell it for 55 USD. That is 48 USD pure profit for them. Some publishers asked GameStop for a small cut. Was this a huge, money grubbing scheme? Well, yes, but the idea was that they have to handle server infrastructure for dormant accounts, etc. Of course, GameStop flatly refused, and the Online Pass was born. Fortunately, this trend didn’t last, and most publishers have stopped the practice. The ability to sell "licenses" has already begun to be challenged. Are you living in the EU? If so, companies must allow you to sell digital property. With this precedent in place, it's only a matter of time before other areas follow suit. If GameStop were smart, they should have immediately contacted every publisher out there to get the rights to become a clearing house for these licenses. Then, they keep their business model and could reduce their brick and mortar footprint. The digital landscape is changing. We need to not block this process. As Seth MacFarlane best said "Some issues are so important that you should drag people kicking and screaming." I believe this was said on an episode of Real Time with Bill Maher about the issue of Gay Marriages. Much like the original source, this is an issue that we need to drag people to the correct, progressive position. Microsoft, as a company, actually has the resources to weather the transition period. They have a great pool of first and second party developers that can leverage this new framework to prove the validity. Over time, the third party developers will get excited to use these tools. As an old C++ guy, I resisted C# for years. Now, I think it's one of the best languages I've ever used. I have a server room and a Co-Lo full of servers, so I originally didn't see the value in Azure. Now, I wish I could move every one of my projects into the cloud. I still LOVE getting physical packaging, which my music and games collection will proudly attest. However, I have started to see the value in pure digital, and have found ways to integrate this into the ways I consume those products. I can, honestly, understand how some parts of the population would be very apprehensive about this new landscape. There were valid arguments about people with no internet access. There are ways to combat these problems. These methods do not require us to throw the baby out with the bathwater. However, the number of people in the computer industry that I have seen cry foul is truly appalling. We are the forward looking people that help show how technology can improve people's lives. If we can't see the value of the brief pain involved with an exciting new ecosystem, than who will?

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• Blank black screen with cursor after login -- RHEL5

  - by Sean O.

  I have a RHEL 5 machine here which is a Dell Precision T3500. I'm an Ubuntu guy, but I'm having a heck of a time with this machine. After processing its first security update, we cannot log in via the gdm greeter. A new kernel was installed; then I installed the nVidia drivers for our Quadro NVS 295. I know the X configuration is valid because the gdm greeter does display; however, upon login all we can get is a blank, black screen with a cursor. I thought perhaps our python installation was corrupted but a reinstall via yum has not helped. I have searched & googled extensively for a potential fix for this and can find nothing. Below are outputs from uname, a tail of an error in /var/log/messages, and the Xorg.conf. Can anyone suggest a course of action? [sean@cheetah ~]$ uname -a Linux cheetah.*.* 2.6.18-308.8.1.el5 #1 SMP Fri May 4 16:43:02 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux [sean@cheetah ~]$ sudo tail /var/log/messages Jun 5 15:03:04 cheetah gconfd (sean-4592): Resolved address "xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source at position 2 Jun 5 15:03:05 cheetah hcid[3855]: Default passkey agent (:1.8, /org/bluez/applet) registered Jun 5 15:03:05 cheetah pcscd: winscard.c:304:SCardConnect() Reader E-Gate 0 0 Not Found Jun 5 15:03:05 cheetah last message repeated 2 times Jun 5 15:03:06 cheetah gconfd (sean-4592): Resolved address "xml:readwrite:/home/sean/.gconf" to a writable configuration source at position 0 Jun 5 15:03:06 cheetah setroubleshoot: [program.ERROR] exception ImportError: /usr/lib/libatk-1.0.so.0: undefined symbol: g_assertion_message_expr Traceback (most recent call last): File "/usr/bin/sealert", line 952, in ? from setroubleshoot.gui_utils import * File "/usr/lib/python2.4/site-packages/setroubleshoot/gui_utils.py", line 26, in ? import gtk File "/usr/lib64/python2.4/site-packages/gtk-2.0/gtk/__init__.py", line 48, in ? from gtk import _gtk ImportError: /usr/lib/libatk-1.0.so.0: undefined symbol: g_assertion_message_expr Jun 5 15:03:07 cheetah setroubleshoot: [program.ERROR] exception ImportError: /usr/lib/libatk-1.0.so.0: undefined symbol: g_assertion_message_expr Traceback (most recent call last): File "/usr/bin/sealert", line 952, in ? from setroubleshoot.gui_utils import * File "/usr/lib/python2.4/site-packages/setroubleshoot/gui_utils.py", line 26, in ? import gtk File "/usr/lib64/python2.4/site-packages/gtk-2.0/gtk/__init__.py", line 48, in ? from gtk import _gtk ImportError: /usr/lib/libatk-1.0.so.0: undefined symbol: g_assertion_message_expr Jun 5 15:03:08 cheetah pcscd: winscard.c:304:SCardConnect() Reader E-Gate 0 0 Not Found Jun 5 15:07:01 cheetah ntpd[4114]: synchronized to 64.16.211.38, stratum 3 Jun 5 15:07:01 cheetah ntpd[4114]: kernel time sync enabled 0001 [sean@cheetah ~]$ cat /etc/X11/xorg.conf # nvidia-xconfig: X configuration file generated by nvidia-xconfig # nvidia-xconfig: version 295.53 ([email protected]) Sat May 12 00:34:20 PDT 2012 # Xorg configuration created by system-config-display Section "ServerLayout" Identifier "single head configuration" Screen 0 "Screen0" 0 0 InputDevice "Mouse0" "CorePointer" InputDevice "Keyboard0" "CoreKeyboard" EndSection Section "InputDevice" # generated from default Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/input/mice" Option "Emulate3Buttons" "no" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" Identifier "Keyboard0" Driver "kbd" Option "XkbModel" "pc105" Option "XkbLayout" "us" EndSection Section "Monitor" ### Comment all HorizSync and VertSync values to use DDC: ### Comment all HorizSync and VertSync values to use DDC: Identifier "Monitor0" ModelName "LCD Panel 1600x1200" HorizSync 31.5 - 74.7 VertRefresh 56.0 - 65.0 Option "dpms" EndSection Section "Device" Identifier "Videocard0" Driver "nvidia" EndSection Section "Screen" Identifier "Screen0" Device "Videocard0" Monitor "Monitor0" DefaultDepth 24 SubSection "Display" Viewport 0 0 Depth 24 EndSubSection EndSection

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• Troubleshooting inconsistent ODBC connectivity

  - by Chris

  I'm attempting to integrate UPS WorldShip with a SQL Server 2008 R2 database but the connection is very inconsistent. UPS claims this is a DSN/Windows problem and I have not been able to convince them otherwise. The integration is quite simple: my shipping guy clicks a button which opens a form where he enters an order #. After pressing enter the shipping information will be pulled from the database for that order #. The problem is that WorldShip often times thinks the DSN does not exist. However, I am able to open WorldShip's customization tool and browse all the tables and fields in the database my DSN is connected to which means at the very least my DSN does, in fact, exist. The reason this has been so difficult to troubleshoot is because there is no consistency to the problem and I'm not able to reliably repeat any behavior. That is to say that rebooting the PC doesn't cause the connection to break and opening the integration tool and viewing the tables and fields doesn't cause the integration button to work. Is there some way for me to monitor this connection from the SQL server or get any clues as to why it fails? As requested by TallTed here is a sample of the trace file I created. After a mere 5 hours the trace file was over 130MB so there's no way I could provide it in its entirety. WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 1227 <unknown> SQLPOINTER [Unknown attribute 1227] SQLINTEGER -5 DIAG [IM006] [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed (0) WorldShipTD d94-690 ENTER SQLAllocHandle SQLSMALLINT 3 <SQL_HANDLE_STMT> SQLHANDLE 0x0C662FC0 SQLHANDLE * 0x03EBCE38 WorldShipTD d94-690 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 <SQL_HANDLE_STMT> SQLHANDLE 0x0C662FC0 SQLHANDLE * 0x03EBCE38 ( 0x0C6632A0) WorldShipTD d94-690 ENTER SQLSetStmtAttrW SQLHSTMT 0x0C6632A0 SQLINTEGER 0 <SQL_ATTR_QUERY_TIMEOUT> SQLPOINTER 30 SQLINTEGER -5 WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 0 <SQL_ATTR_QUERY_TIMEOUT> SQLPOINTER 30 SQLINTEGER -5 DIAG [HYC00] [Microsoft][ODBC Microsoft Access Driver]Optional feature not implemented (106) WorldShipTD d94-690 ENTER SQLGetDiagFieldW SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 WorldShipTD d94-690 EXIT SQLGetDiagFieldW with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 (10) WorldShipTD d94-690 ENTER SQLGetInfoW HDBC 0x0C662FC0 UWORD 77 <SQL_DRIVER_ODBC_VER> PTR 0x03EBCEDC SWORD 100 SWORD * 0x0028E290 WorldShipTD d94-690 EXIT SQLGetInfoW with return code 0 (SQL_SUCCESS) HDBC 0x0C662FC0 UWORD 77 <SQL_DRIVER_ODBC_VER> PTR 0x03EBCEDC [ 10] "03.51" SWORD 100 SWORD * 0x0028E290 (10) WorldShipTD d94-690 ENTER SQLSetStmtAttrW SQLHSTMT 0x0C6632A0 SQLINTEGER 1228 <unknown> SQLPOINTER [Unknown attribute 1228] SQLINTEGER -5 WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 1228 <unknown> SQLPOINTER [Unknown attribute 1228] SQLINTEGER -5 DIAG [HY092] [Microsoft][ODBC Microsoft Access Driver]Invalid attribute/option identifier (86) WorldShipTD d94-690 ENTER SQLGetDiagFieldW SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 WorldShipTD d94-690 EXIT SQLGetDiagFieldW with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 (10) WorldShipTD d94-690 ENTER SQLSetStmtAttrW SQLHSTMT 0x0C6632A0 SQLINTEGER 1227 <unknown> SQLPOINTER [Unknown attribute 1227] SQLINTEGER -5 WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 1227 <unknown> SQLPOINTER [Unknown attribute 1227] SQLINTEGER -5 DIAG [HY092] [Microsoft][ODBC Microsoft Access Driver]Invalid attribute/option identifier (86) WorldShipTD d94-690 ENTER SQLGetDiagFieldW SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 WorldShipTD d94-690 EXIT SQLGetDiagFieldW with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 (10)

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• Microsoft Business Intelligence Seminar 2011

  - by DavidWimbush

  I was lucky enough to attend the maiden presentation of this at Microsoft Reading yesterday. It was pretty gripping stuff not only because of what was said but also because of what could only be hinted at. Here's what I took away from the day. (Disclaimer: I'm not a BI guru, just a reasonably experienced BI developer, so I may have misunderstood or misinterpreted a few things. Particularly when so much of the talk was about the vision and subtle hints of what is coming. Please comment if you think I've got anything wrong. I'm also not going to even try to cover Master Data Services as I struggled to imagine how you would actually use it.) I was a bit worried when I learned that the whole day was going to be presented by one guy but Rafal Lukawiecki is a very engaging speaker. He's going to be presenting this about 20 times around the world over the coming months. If you get a chance to hear him speak, I say go for it. No doubt some of the hints will become clearer as Denali gets closer to RTM. Firstly, things are definitely happening in the SQL Server Reporting and BI world. Traditionally IT would build a data warehouse, then cubes on top of that, and then publish them in a structured and controlled way. But, just as with many IT projects in general, by the time it's finished the business has moved on and the system no longer meets their requirements. This not sustainable and something more agile is needed but there has to be some control. Apparently we're going to be hearing the catchphrase 'Balancing agility with control' a lot. More users want more access to more data. Can they define what they want? Of course not, but they'll recognise it when they see it. It's estimated that only 28% of potential BI users have meaningful access to the data they need, so there is a real pent-up demand. The answer looks like: give them some self-service tools so they can experiment and see what works, and then IT can help to support the results. It's estimated that 32% of Excel users are comfortable with its analysis tools such as pivot tables. It's the power user's preferred tool. Why fight it? That's why PowerPivot is an Excel add-in and that's why they released a Data Mining add-in for it as well. It does appear that the strategy is going to be to use Reporting Services (in SharePoint mode), PowerPivot, and possibly something new (smiles and hints but no details) to create reports and explore data. Everything will be published and managed in SharePoint which gives users the ability to mash-up, share and socialise what they've found out. SharePoint also gives IT tools to understand what people are looking at and where to concentrate effort. If PowerPivot report X becomes widely used, it's time to check that it shows what they think it does and perhaps get it a bit more under central control. There was more SharePoint detail that went slightly over my head regarding where Excel Services and Excel Web Application fit in, the differences between them, and the suggestion that it is likely they will one day become one (but not in the immediate future). That basic pattern is set to be expanded upon by further exploiting Vertipaq (the columnar indexing engine that enables PowerPivot to store and process a lot of data fast and in a small memory footprint) to provide scalability 'from the desktop to the data centre', and some yet to be detailed advances in 'frictionless deployment' (part of which is about making the difference between local and the cloud pretty much irrelevant). Excel looks like becoming Microsoft's primary BI client. It already has: the ability to consume cubes strong visualisation tools slicers (which are part of Excel not PowerPivot) a data mining add-in PowerPivot A major hurdle for self-service BI is presenting the data in a consumable format. You can't just give users PowerPivot and a server with a copy of the OLTP database(s). Building cubes is labour intensive and doesn't always give the user what they need. This is where the BI Semantic Model (BISM) comes in. I gather it's a layer of metadata you define that can combine multiple data sources (and types of data source) into a clear 'interface' that users can work with. It comes with a new query language called DAX. SSAS cubes are unlikely to go away overnight because, with their pre-calculated results, they are still the most efficient way to work with really big data sets. A few other random titbits that came up: Reporting Services is going to get some good new stuff in Denali. Keep an eye on www.projectbotticelli.com for the slides. You can also view last year's seminar sessions which covered a lot of the same ground as far as the overall strategy is concerned. They plan to add more material as Denali's features are publicly exposed. Check out the PASS keynote address for a showing of Yahoo's SQL BI servers. Apparently they wheeled the rack out on stage still plugged in and running! Check out the Excel 2010 Data Mining Add-Ins. 32 bit only at present but 64 bit is on the way. There are lots of data sets, many of them free, at the Windows Azure Marketplace Data Market (where you can also get ESRI shape files). If you haven't already seen it, have a look at the Silverlight Pivot Viewer (http://weblogs.asp.net/scottgu/archive/2010/06/29/silverlight-pivotviewer-now-available.aspx). The Bing Maps Data Connector is worth a look if you're into spatial stuff (http://www.bing.com/community/site_blogs/b/maps/archive/2010/07/13/data-connector-sql-server-2008-spatial-amp-bing-maps.aspx).  

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• Single-Signon options for Exchange 2010

  - by freiheit

  We're working on a project to migrate employee email from Unix/open-source (courier IMAP, exim, squirrelmail, etc) to Exchange 2010, and trying to figure out options for single-signon for Outlook Web Access. So far all the options I've found are very ugly and "unsupportable", and may simply not work with Forefront. We already have JA-SIG CAS for token-based single-signon and Shibboleth for SAML. Users are directed to a simple in-house portal (a Perl CGI, really) that they use to sign in to most stuff. We have an HA OpenLDAP cluster that's already synchronized against another AD domain and will be synchronized with the AD domain Exchange will be using. CAS authenticates against LDAP. The portal authenticates against CAS. Shibboleth authenticates with CAS but pulls additional data from LDAP. We're moving in the direction of having web services authenticate against CAS or Shibboleth. (Students are already on SAML/Shibboleth authenticated Google Apps for Education) With Squirrelmail we have a horrible hack linked to from that portal page that authenticates against CAS, gets your original plaintext password (yes, I know, evil), and gives you an HTTP form pre-filled with all the necessary squirrelmail login details with javaScript onLoad stuff to immediately submit the form. Trying to find out exactly what is possible with Exchange/OWA seems to be difficult. "CAS" is both the acronym for our single-signon server and an Exchange component. From what I've been able to tell there's an addon for Exchange that does SAML, but only for federating things like free/busy calendar info, not authenticating users. Plus it costs additional money so there's no way to experiment with it to see if it can be coaxed into doing what we want. Our plans for the Exchange cluster involve Forefront Threat Management Gateway (the new ISA) in the DMZ front-ending the CAS servers. So, the real question: Has anybody managed to make Exchange authenticate with CAS (token-based single-signon) or SAML, or with something I can reasonably likely make authenticate with one of those (such as anything that will accept apache's authentication)? With Forefront? Failing that, anybody have some tips on convincing OWA Forms Based Authentication (FBA) into letting us somehow "pre-login" the user? (log in as them and pass back cookies to the user, or giving the user a pre-filled form that autosubmits like we do with squirrelmail). This is the least-favorite option for a number of reasons, but it would (just barely) satisfy our requirements. From what I hear from the guy implementing Forefront, we may have to set OWA to basic authentication and do forms in Forefront for authentication, so it's possible this isn't even possible. I did find CasOwa, but it only mentions Exchange 2007, looks kinda scary, and as near as I can tell is mostly the same OWA FBA hack I was considering slightly more integrated with the CAS server. It also didn't look like many people had had much success with it. And it may not work with Forefront. There's also "CASifying Outlook Web Access 2", but that one scares me, too, and involves setting up a complex proxy config, which seems more likely to break. And, again, doesn't look like it would work with Forefront. Am I missing something with Exchange SAML (OWA Federated whatchamacallit) where it is possible to configure to do user authentication and not just free/busy access authorization?

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• Issues with Verizon's "Network Extender" device talking on my home network.

  - by Logan

  I recently switched my phone service to Verizon from ATT, and I get somewhat spotty service in my house. I called them and they sent me a "network extender" device for free. Its a femtocell that connects to my home network. The directions that come with it are very dumbed down, basically just say to connect it to your router and put it near a window (so it can get a GPS signal, it has to make sure its within the correct area before operating). The problem I'm having is the network light on it stays red. The troubleshooting information that came with it tells me this means there is a bad network connection. Its connected through an ASUS router running DD-WRT. No other devices on my network have a problem with it, including a Western Digital WDLIVE device, mine and my wife's cell phones (via wifi), a Wii, and an Xbox. If I connect the device directly to my cable modem, the light goes blue (which means good) and it starts working. So this tells me that its definately a configuration issue with my router. Verizon basically washed their hands of me when I connected it to my cable modem, and told me that its a router issue and to try a different router. Because normal people just have extra routers laying around their houses... When I connect it to the router, I can watch the DHCP Clients list on the status page, and the MAC of the network extender quickly fills up the clients list, grabbing every available DHCP address. Its like it grabs an address, can't connect to the internet, releases it, grabs another, then another, then another. So in the DHCP server settings I assigned a static IP to its MAC. This made it quit doing what it was doing before, but its still not working. I found the ports I needed to open on verizon's website, and opened them in the port forwarding config on my router. This still didn't help. So, I tried setting the network extender device's IP as the DMZ IP on the router. This still did no good. I called Verizon back and got the tech to write up a report which he passed on to a "senior network tech" who I got a call back from a few hours ago. This guy told me that while an ASUS router isn't listed as a supported device, he's not really sure why its not working. He suggested restoring the firmware to stock ASUS firmware and trying again. I have a very hard time believing its DD-WRT doing this, since every other device is working just fine with it. But its also not the Network Extender, since it works just fine when connected directly to the modem. At this point I'm out of ideas, and the next step is to restore the stock firmware on my router, and then going to walmart and getting a linksys WRT-54G to try. Is there anything else I could try before going that drastic? Cliffs- -Network extender won't work behind router, works when connected directly to cable modem. -Extender goes nuts when allowed to pick its own DHCP address, I had to assign it a static IP. -Won't work when correct ports are forwarded to it -Won't work with a DMZ address.

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• Agile Like Jazz

  - by Jeff Certain

  (I’ve been sitting on this for a week or so now, thinking that it needed to be tightened up a bit to make it less rambling. Since that’s clearly not going to happen, reader beware!) I had the privilege of spending around 90 minutes last night sitting and listening to Sonny Rollins play a concert at the Disney Center in LA. If you don’t know who Sonny Rollins is, I don’t know how to explain the experience; if you know who he is, I don’t need to. Suffice it to say that he has been recording professionally for over 50 years, and helped create an entire genre of music. A true master by any definition. One of the most intriguing aspects of a concert like this, however, is watching the master step aside and let the rest of the musicians play. Not just play their parts, but really play… letting them take over the spotlight, to strut their stuff, to soak up enthusiastic applause from the crowd. Maybe a lot of it has to do with the fact that Sonny Rollins has been doing this for more than a half-century. Maybe it has something to do with a kind of patience you learn when you’re on the far side of 80 – and the man can still blow a mean sax for 90 minutes without stopping! Maybe it has to do with the fact that he was out there for the love of the music and the love of the show, not because he had anything to prove to anyone and, I like to think, not for the money. Perhaps it had more to do with the fact that, when you’re at that level of mastery, the other musicians are going to be good. Really good. Whatever the reasons, there was a incredible freedom on that stage – the ability to improvise, for each musician to showcase their own specialization and skills, and them come back to the common theme, back to being on the same page, as it were. All this took place in the same venue that is home to the L.A. Phil. Somehow, I can’t ever see the same kind of free-wheeling improvisation happening in that context. And, since I’m a geek, I started thinking about agility. Rollins has put together a quintet that reflects his own particular style and past. No upright bass or piano for Rollins – drums, bongos, electric guitar and bass guitar along with his sax. It’s not about the mix of instruments. Other trios, quartets, and sextets use different mixes of instruments. New Orleans jazz tends towards trombones instead of sax; some prefer cornet or trumpet. But no matter what the choice of instruments, size matters. Team sizes are something I’ve been thinking about for a while. We’re on a quest to rethink how our teams are organized. They just feel too big, too unwieldy. In fact, they really don’t feel like teams at all. Most of the time, they feel more like collections or people who happen to report to the same manager. I attribute this to a couple factors. One is over-specialization; we have a tendency to have people work in silos. Although the teams are product-focused, within them our developers are both generalists and specialists. On the one hand, we expect them to be able to build an entire vertical slice of the application; on the other hand, each developer tends to be responsible for the vertical slice. As a result, developers often work on their own piece of the puzzle, in isolation. This sort of feels like working on a jigsaw in a group – each person taking a set of colors and piecing them together to reveal a portion of the overall picture. But what inevitably happens when you go to meld all those pieces together? Inevitably, you have some sections that are too big to move easily. These sections end up falling apart under their own weight as you try to move them. Not only that, but there are other challenges – figuring out where that section fits, and how to tie it into the rest of the puzzle. Often, this is when you find a few pieces need to be added – these pieces are “glue,” if you will. The other issue that arises is due to the overhead of maintaining communications in a team. My mother, who worked in IT for around 30 years, once told me that 20% per team member is a good rule of thumb for maintaining communication. While this is a rule of thumb, it seems to imply that any team over about 6 people is going to become less agile simple because of the communications burden. Teams of ten or twelve seem like they fall into the philharmonic organizational model. Complicated pieces of music requiring dozens of players to all be on the same page requires a much different model than the jazz quintet. There’s much less room for improvisation, originality or freedom. (There are probably orchestral musicians who will take exception to this characterization; I’m calling it like I see it from the cheap seats.) And, there’s one guy up front who is running the show, whose job is to keep all of those dozens of players on the same page, to facilitate communications. Somehow, the orchestral model doesn’t feel much like a self-organizing team, either. The first violin may be the best violinist in the orchestra, but they don’t get to perform free-wheeling solos. I’ve never heard of an orchestra getting together for a jam session. But I have heard of teams that organize their work based on the developers available, rather than organizing the developers based on the work required. I have heard of teams where desired functionality is deferred – or worse yet, schedules are missed – because one critical person doesn’t have any bandwidth available. I’ve heard of teams where people simply don’t have the big picture, because there is too much communication overhead for everyone to be aware of everything that is happening on a project. I once heard Paul Rayner say something to the effect of “you have a process that is perfectly designed to give you exactly the results you have.” Given a choice, I want a process that’s much more like jazz than orchestral music. I want a process that doesn’t burden me with lots of forms and checkboxes and stuff. Give me the simplest, most lightweight process that will work – and a smaller team of the best developers I can find. This seems like the kind of process that will get the kind of result I want to be part of.

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• Conducting Effective Web Meetings

  - by BuckWoody

  There are several forms of corporate communication. From immediate, rich communications like phones and IM messaging to historical transactions like e-mail, there are a lot of ways to get information to one or more people. From time to time, it's even useful to have a meeting. (This is where a witty picture of a guy sleeping in a meeting goes. I won't bother actually putting one here; you're already envisioning it in your mind) Most meetings are pointless, and a complete waste of time. This is the fault, completely and solely, of the organizer. It's because he or she hasn't thought things through enough to think about alternate forms of information passing. Here's the criteria for a good meeting - whether in-person or over the web: 100% of the content of a meeting should require the participation of 100% of the attendees for 100% of the time It doesn't get any simpler than that. If it doesn't meet that criteria, then don't invite that person to that meeting. If you're just conveying information and no one has the need for immediate interaction with that information (like telling you something that modifies the message), then send an e-mail. If you're a manager, and you need to get status from lots of people, pick up the phone.If you need a quick answer, use IM. I once had a high-level manager that called frequent meetings. His real need was status updates on various processes, so 50 of us would sit in a room while he asked each one of us questions. He believed this larger meeting helped us "cross pollinate ideas". In fact, it was a complete waste of time for most everyone, except in the one or two moments that they interacted with him. So I wrote some code for a Palm Pilot (which was a kind of SmartPhone but with no phone and no real graphics, but this was in the days when we had just discovered fire and the wheel, although the order of those things is still in debate) that took an average of the salaries of the people in the room (I guessed at it) and ran a timer which multiplied the number of people against the salaries. I left that running in plain sight for him, and when he asked about it, I explained how much the meetings were really costing the company. We had far fewer meetings after. Meetings are now web-enabled. I believe that's largely a good thing, since it saves on travel time and allows more people to participate, but I think the rule above still holds. And in fact, there are some other rules that you should follow to have a great meeting - and fewer of them. Be Clear About the Goal This is important in any meeting, but all of us have probably gotten an invite with a web link and an ambiguous title. Then you get to the meeting, and it's a 500-level deep-dive on something everyone expects you to know. This is unfair to the "expert" and to the participants. I always tell people that invite me to a meeting that I will be as detailed as I can - but the more detail they can tell me about the questions, the more detailed I can be in my responses. Granted, there are times when you don't know what you don't know, but the more you can say about the topic the better. There's another point here - and it's that you should have a clearly defined "win" for the meeting. When the meeting is over, and everyone goes back to work, what were you expecting them to do with the information? Have that clearly defined in your head, and in the meeting invite. Understand the Technology There are several web-meeting clients out there. I use them all, since I meet with clients all over the world. They all work differently - so I take a few moments and read up on the different clients and find out how I can use the tools properly. I do this with the technology I use for everything else, and it's important to understand it if the meeting is to be a success. If you're running the meeting, know the tools. I don't care if you like the tools or not, learn them anyway. Don't waste everyone else's time just because you're too bitter/snarky/lazy to spend a few minutes reading. Check your phone or mic. Check your video size. Install (and learn to use)  ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx). Format your slides or screen or output correctly. Learn to use the voting features of the meeting software, and especially it's whiteboard features. Figure out how multiple monitors work. Try a quick meeting with someone to test all this. Do this *before* you invite lots of other people to your meeting.   Use a WebCam I'm not a pretty man. I have a face fit for radio. But after attending a meeting with clients where one Microsoft person used a webcam and another did not, I'm convinced that people pay more attention when a face is involved. There are tons of studies around this, or you can take my word for it, but toss a shirt on over those pajamas and turn the webcam on. Set Up Early Whether you're attending or leading the meeting, don't wait to sign on to the meeting at the time when it starts. I can almost plan that a 10:00 meeting will actually start at 10:10 because the participants/leader is just now installing the web client for the meeting at 10:00. Sign on early, go on mute, and then wait for everyone to arrive. Mute When Not Talking No one wants to hear your screaming offspring / yappy dog / other cubicle conversations / car wind noise (are you driving in a desert storm or something?) while the person leading the meeting is trying to talk. I use the Lync software from Microsoft for my meetings, and I mute everyone by default, and then tell them to un-mute to talk to the group. Share Collateral If you have a PowerPoint deck, mail it out in case you have a tech failure. If you have a document, share it as an attachment to the meeting. Don't make people ask you for the information - that's why you're there to begin with. Even better, send it out early. "But", you say, "then no one will come to the meeting if they have the deck first!" Uhm, then don't have a meeting. Send out the deck and a quick e-mail and let everyone get on with their productive day. Set Actions At the Meeting A meeting should have some sort of outcome (see point one). That means there are actions to take, a follow up, or some deliverable. Otherwise, it's an e-mail. At the meeting, decide who will do what, when things are needed, and so on. And avoid, if at all possible, setting up another meeting, unless absolutely necessary. So there you have it. Whether it's on-premises or on the web, meetings are a necessary evil, and should be treated that way. Like politicians, you should have as few of them as are necessary to keep the roads paved and public libraries open.

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• How I Work: Staying Productive Whilst Traveling

  - by BuckWoody

  I travel a lot. Not like some folks that are gone every week, mind you, although in the last month I’ve been to: Cambridge, UK; Anchorage, AK; San Jose, CA; Copenhagen, DK, Boston, MA; and I’m currently en-route to Anaheim, CA.  While this many places in a month is a bit unusual for me, I would say I travel frequently. I’ve travelled most of my 28+ years in IT, and at one time was a consultant traveling weekly.   With that much time away from my primary work location, I have to find ways to stay productive. Some might say “just rest – take a nap!” – but I’m not able to do that. For one thing, I’m a very light sleeper and I’ve never slept on a plane - even a 30+ hour trip to New Zealand in Business Class - so that just isn’t option. I also am not always in the plane, of course. There’s the hotel, the taxi/bus/train, the airport and then all that over again when I arrive. Since my regular jobs have many demands, I have to get work done.   Note: No, I’m not always focused on work. I need downtime just like everyone else. Sometimes I just think, watch a movie or listen to tunes – and I give myself permission to do that anytime – sometimes the whole trip. I have too fewheartbeats left in life to only focus on work – it’s just not that important, and neither am I. Some of these tasks are letters to friends and family, or other personal things. What I’m talking about here is a plan, not some task list I have to follow. When I get to the location I’m traveling to, I always build in as much time as I can to ensure I enjoy those sights and the people I’m with. I would find traveling to be a waste if not for that.   The Unrealistic Expectation As I would evaluate the trip I was taking – say a 6-8 hour flight – I would expect to get 10-12 hours of work done. After all, there’s the time at the airport, the taxi and so on, and then of course the time in the air with all of the room, power, internet and everything else I needed to get my work done. I would pile up tasks at home, pack my bags, and head happily to the magical land of the TSA.   Right. On return from the trip, I had accomplished little, had more e-mails and other work that had piled up, and I was tired, hungry, and unorganized. This had to change. So, I decided to do three things: Segment my work Set realistic expectations Plan accordingly  Segmenting By Available Resources The first task was to decide what kind of work I could do in each location – if any. I found that I was dependent on a few things to get work done, such as power, the Internet, and a place to sit down. Before I fly, I take some time at home to get all of the work I’d like to accomplish while away segmented into these areas, and print that out on paper, which goes in my suit-coat pocket along with a mechanical pencil. I print my tickets, and I’m all set for the adventure ahead. Then I simply do each kind of work whenever I’m in that situation. No power There are certain times when I don’t have power available. But not only that, I might not even be able to use most of my electronics. So I now schedule as many phone calls as I can for the taxi/bus/train ride and the airports as I can. I have a paper notebook (Moleskine, of course) and a pencil and I print out any notes or numbers I need prior to the trip. Once I’m airborne or at the airport, I work on my laptop. I check and respond to e-mails, create slides, write code, do architecture, whatever I can.  If I can’t use any electronics, or once the power runs out, I schedule time for reading. I can read at the airport or anywhere, actually, even in-flight or any other transport. I “read with a pencil”, meaning I take a lot of notes, which I liketo put in OneNote, but since in most cases I don’t have power, I use the Moleskine to do that. Speaking of which, sometimes as I’m thinking I come up with new topics, ideas, blog posts, or things to teach in my classes. Once again I take out the notebook and write it down. All of these notes get a check-mark when I get back to the office and transfer the writing to OneNote. I’ve tried those “smart pens” and so on to automate this, but it just never works out. Pencil and paper are just fine. As I mentioned, sometime I just need to think. I’ll do nothing, and let my mind wander, thinking of nothing in particular, or some math problem or science question I’m interested in. My only issue with this is that I communicate tothink, and I don’t want to drive people crazy by being that guy that won’t shut up, so I think in a different way. Power, but no Internet or Phone If I have power but no Internet or phone, I focus on the laptop and the tablet as before, and I also recharge my other gadgets. Power, Internet, Phone and a Place to Work At first I thought that when I arrived at the hotel or event I could get the same amount of work done that I do at the office. Not so. There’s simply too many distractions, things you need, or other issues that allow this. Of course, Ican work on any device, read, think, write or whatever, but I am simply not as productive as I am in my home office. So I plan for about 25-50% as much work getting done in this environment as I think I could really do. I’ve done some measurements, and this holds out to be true almost every time. The key is that I re-set my expectations (and my co-worker’s expectations as well) that this is the case. I use the Out-Of-Office notices to let people know that I’m just not going to be 100% at this time – it’s hard for everyone, but it’s more honest and realistic, and I’d rather they know that – and that I realize that – than to let them think I’m totally available. Because I’m not – I’m traveling. I don’t tend to put too much detail, because after all I don’t necessarily want to let people know when I’m not home :) but I do think it’s important to let people that depend on my know that I’ll get back with them later. I hope this helps you think through your own methodology of staying productive when you travel. Or perhaps you just go offline, and don’t worry about any of this – good for you! That’s completely valid as well.   (Oh, and yes, I wrote this at 35K feet, on Alaska Airlines on a trip. :)  Practice what you preach, Buck.)

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