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• Troubleshooting PXE-E11: ARP Timeout error under VMware ESXi 4 and HPSA 7.8

  - by warren

  I am running HP Server Automation v7.8 in a lab environment on VMware ESXi, managed via vSphere 4. On the same host I have several small VMs for OS provisioning testing (512MB RAM, 10GB hdd, one NIC on the same vSwitch that HPSA is running on). DHCP is configured to hand-out addresses in the 192.168.10.151-200 range. On boot of the VM, it receives an IP (eg 192.168.10.198) within seconds. However, after it receives its IP, a PXE-E11: ARP Timeout error occurs in trying to boot from the DHCP server. I do not know if this is a HPSA-specific error, as I have seen reports of the PXE-E11 error on various forums. Proposed solutions I have seen so far (changing VLAN settings, for example) have not been applicable to my environment. Are there any pointers/troubleshooting steps that can be taken to resolve this?

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• Terminal Services printing

  - by Adam

  Hi We are using a hosted terminal server to run some applications on. We have three users who connect to the server through RDP and try to print to a networked printer called: HP Photosmart C7280. One of the users is using Windows XP Pro 32-bit on the host and when they print through the terminal server it works fine. Another one of the users is using Vista 32-bit on the host and when they print through the terminal server it works fine. The third user is using Windows 7 64-bit on the host and when they print through the terminal server it only print the first line of the page (A test page print 3/4s of the test page compared to printing all of the page when using the other 2 machines). We are only printing from Word 2007 and Excel 2007 on all machines. The server is Windows 2003. No errors in the event log. Any ideas?

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• Cannot access Ubuntu 10/04 after reinstalling Windows

  - by meyosef

  I had Windows Vista Home Premium on HP pavilion desktop. I partitioned the disk for Ubuntu and a swap disk partition and then I installed Ubuntu 10.04. When I would start my computer, I would be given a choice to start Windows or Ubuntu. Today I reinstalled Windows, and now the menu has disappeared. I don't see in windows the disk partition that I allocated to Ubuntu, so it means Ubuntu still exist but I can't load it. What can I do ?

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• Installing esx 3.5 on hpblade 460c G7

  - by stillStudent

  I was trying to install ESX 3.5 on hp blade 460c but it fails with error no 'network adapter is detected'. Anybody has work around for this. I also tried to install ESX 4.1, it also had the same problem but in case of 4.1 there is support to add your custom driver while installing. So I added NIC drivers and installation completed successfully. ESX 3.5 installtion does not support adding custom drivers while installing. I can't use ESX 4.1 because it does not support 'license server' configuration and only asks for license file(key). I do not have license keys, I only have vmware license server. That is the reason I have to be with ESX 3.5.

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• Windows Server 2008 R2 LDAPS

  - by Chad Moran

  I have a Server 2008 R2 server with ADDS installed. I'm trying to configure HP's ILO utility to connect to it over SSL. I installed the Active Directory Certificate Service, after doing so I'm still not able to connect to LDAP over SSL. I checked the event log and it's showing warnings with Event ID 36886 saying that there aren't default credentials yet. I'm not too sure why this is happening. I haven't done anything with ADCS other than installing the service do I need to create a certificate for the server?

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• Windows 7 crashes with STOP 0x101 ("A clock interrupt was not received..") every time the laptop tri

  - by Blorgbeard

  I have an HP Compaq nc8430 with a new install of Windows 7 (32 bit). Every time I sleep the laptop, it crashes. It also crashes sometimes just during normal use. It does hibernate properly. The only reliable trigger I've found to crash it is sleep mode. It's not overclocked, and only standard drivers are installed. It seems to always be the following error: A clock interrupt was not received on a secondary processor within the time interval. And the following STOP code: STOP: 0x00000101 (0x00000061, 0x00000000, 0x80DBF120, 0X00000001) I'm not sure it's always the same parameters exactly, but always seems to be error 101. Given the text of the error message, I've disabled the Dual Core option in BIOS, and this appears to have fixed it - no crashes so far, and it sleeps ok now. However, I'd love a solution that doesn't involve cutting processor performance in half. Any suggestions?

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• Optimum no./size partitions for Windows 7

  - by Pat. Mitchell

  I plan to install a 500GB drive in my notebook (HP dv2613tu/1.5gHz/4MB RAM) and need advice about optimum size and number of partitions to create. Ideally looking for the following: OS (Windows 7 Ultimate) Swap file Applications Data ??? As a long time Mac user I'm not nearly as informed about Windows. I could leave everything as a single partition, but am seeking maximum performance and efficiency from my system (which won't be changing anytime soon). So, would separate partitions help with this aim? And given my usual habit of accumulating stuff, I want to reserve most space for Applications and Data. I've also set myself a project over the next couple of years of digitizing the whole of my 35 y.o. collection of slides and photographs from my travelling days. Thanks. Pat. Mitchell

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• How to scale page size down in Adobe Acrobat X Pro?

  - by WilliamKF

  I scanned a document on a scanner at a friend's house and the pdf ended up being 35 inches by 45 inches in size. I think this the cause of the trouble had for the person I sent it to, they get the error "insufficient image". How can I scale this down in Adobe Acrobat X Pro to a normal 8.5x11 inch sheet so that I can see if that resolves their issue and I can share the document with them. I cannot rescan the document, as I no longer have it. Acrobat is running on Windows 7 OS. The scanner was an HP OfficeJet Pro L7650 All-in-one.

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• CentOS 5.5 APIC issue on ESX 4.1 & ML115

  - by Adnan

  Hi, I've just installed vSphere 4.1 on an HP ProLiant ML115 G5 Quad-core and am trying to install CentOS 5.5 as a guest system. However, when the guest boots up I get a calibrate_APIC_clock warning and a kernel panic message. I've come across this knowledge base article on the vmware website which suggests moving the guest onto another Intel based host (!). Funnily enough I don't have a collection of spare host servers sitting around, so can anyone suggest another solution? Alternatively, would installing an earlier version of CentOS get around this issue, or would a yum update put me back to square one? How about BIOS settings, could anything be tweaked there? Thanks.

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• Invalid printer specified

  - by user1561124

  The error is that when a batch (about 15) of similar 1 page documents are sent to the printer from the server some of them (last time it was 5) fail with the message ‘Invalid printer specified’ and the others work fine. The same document sent 1 second later will work fine. We are using. Winodws 2008 R2 Std server (64 Bites) C# version 4 Crystal API version 13.2 Printer: HP LaserJet 600 M602 This is error message I'm getting. An error of type COMException occured with message " Invalid printer specified. GBPickList {FBC22A8B-E19A-438A-923A-F44EEDB861BD}.rpt". Target Site:Void ModifyPrinterName(System.String), stack: at CrystalDecisions.ReportAppServer.Controllers.PrintOutputControllerClass.ModifyPrinterName(String newVal) at CrystalDecisions.CrystalReports.Engine.PrintOptions.set_PrinterName(String value)

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• Dual monitors through 1 HDMI port

  - by Carlos

  I currently have a Dell Studio XPS 13 laptop connected to a 24" HP monitor (w2448hc). Im thinking on getting a second one, however am wondering what i need for the setup (hardware wise). Also I was wondering it there is any down side to it, or something i should be aware of. For example, image quality loss, GPU overloading, or anything important I should know. More than anything Im interested in your advice. Also the monitors do have built in speakers (HDMI sound output), is the sound going to be reproduced by only one monitor or both? Specs Model: Dell Studio XPS 13 OS: Genuine Windows® 7 Home Premium 64-Bit CPU: Intel® CoreTM 2 Duo P8600 (2.4GHz, 3MB L2 Cache, 1067MHz FSB) Chipset: NVIDIA® GeForce® MCP79MX RAM: 4GB 1067MHz DDR3 SDRAM Graphics: SLi NVIDIA® GeForce® 9500M - 256MB Thanks for your advice, if there is anything additional i need to buy an you have a personal preference pass the brand name so i can check it out. Thanks!

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• network design to segregate public and staff

  - by barb

  My current setup has: a pfsense firewall with 4 NICs and potential for a 5th 1 48 port 3com switch, 1 24 port HP switch, willing to purchase more subnet 1) edge (Windows Server 2003 for vpn through routing and remote access) and subnet 2) LAN with one WS2003 domain controller/dns/wins etc., one WS2008 file server, one WS2003 running Vipre anti-virus and Time Limit Manager which controls client computer use, and about 50 pcs I am looking for a network design for separating clients and staff. I could do two totally isolated subnets, but I'm wondering if there is anything in between so that staff and clients could share some resources such as printers and anti-virus servers, staff could access client resources, but not vice versa. I guess what I'm asking is can you configure subnets and/or vlans like this: 1)edge for vpn 2)services available to all other internal networks 3)staff which can access services and clients 4)clients which can access services but not staff By access/non-access, I mean stronger separation than domain usernames and passwords.

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• Link rate between EMC DAE and HBA

  - by Johan Christensson

  I have a EMC DAE (KTN-STL4) drive cage directly connecconnected to a HP Proliant server using a QLogic QLE2560 HBA. I'm using copper cable between the HBA card and the DAE. On the controller card in the DAE there is a label that states "4Gb". I'm guessing that this means 4Gbit/s. But if I set the HBA card to "Auto speed" it negotiate 2Gbit/s, and if I hard set it to 4Gbit/s I end up with no link. Why is this? Isn't the DAE controller card capebel of link speed higher then 2Gbit/s or is it the copper cable that limits the speed, or is it the interface used between the DAE and Qlogic HBA that is the problem? I have been browsing for HSSDC-FC converters and they always seems to på rated at ~2Gbit/s. If this is the limit, why does it say 4Gb on the controller cards in the DAE?

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• Unable to see External HDD in Windows Explorer

  - by Jamie Keeling

  I have bought a 320GB External HDD which I want to use with my Playstation3. I know it will only work with a Fat32 file system so using some free HP software it formatted it, unbeknown to me it will only work up to 32GB. After seeing this I panicked, downloaded Partition Wizard Home Edition and deleted the partition. As I was about to create a new partition to put it back to NTFS (I'd just wanted to be able to use it in the first place at this point) I accidently knocked the cable out of my computer for the HDD and after replacing it the External HDD is no longer recognised by the My Computer option, Disk Management asks me to initialise the disc using MBR but it fails saying "Copy protected". Even the partitioning software I previously mentioned can't do anything about it, all it says is "Bad Condition" and I can't perform any operations on it. Would anybody be able to guide me in getting this sorted? I'm terrified i've wasted a perfectly good 320GB HDD.

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• in HFT trading should I upgrade from Windows Server 2008 R2 to Windows Server 2012?

  - by javapowered

  I'm using HP DL360p Gen8 + Windows Server 2008 R2 for HFT trading. That means that every 10 microseconds is important for me. I do understand that if I need everything to be so fast I probably should consider using Linux. But in this post I want to compare only Windows Server 2008 R2 and Windows Server 2012. I've found in internet couple articles that suggest how to tune Windows Server 2012 for low latency http://msdn.microsoft.com/library/windows/hardware/jj248719 http://technet.microsoft.com/en-us/library/hh831415.aspx Most part of optimizations from these articles apply only to Windows Server 2012 and can not be used on Windows Server 2008 R2. So now I think that as I can optimize Windows Server 2012 for low latency, probaly I should upgrade? After optimizations how much faster windows server 2012 would be (ideally in microseconds :)?

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• Dual monitors though 1 HDMI port

  - by Carlos

  I currently have a Dell Studio XPS 13 laptop connected to a 24" HP monitor (w2448hc). Im thinking on getting a second one, however am wondering what i need for the setup (hardware wise). Also I was wondering it there is any down side to it, or something i should be aware of. For example, image quality loss, GPU overloading, or anything important I should know. More than anything Im interested in your advice. Also the monitors do have built in speakers (HDMI sound output), is the sound going to be reproduced by only one monitor or both? Specs Model: Dell Studio XPS 13 OS: Genuine Windows® 7 Home Premium 64-Bit CPU: Intel® CoreTM 2 Duo P8600 (2.4GHz, 3MB L2 Cache, 1067MHz FSB) Chipset: NVIDIA® GeForce® MCP79MX RAM: 4GB 1067MHz DDR3 SDRAM Graphics: SLi NVIDIA® GeForce® 9500M - 256MB Thanks for your advice, if there is anything additional i need to buy an you have a personal preference pass the brand name so i can check it out. Thanks!

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• change ubuntu brightness using external keyboard

  - by Sarfraz

  I have a hp pavilion g6 laptop. My keyboard has stopped working so I cannot use laptop keyboard to change the brightness. The issue is my brightness is set at 0 so I cannot see anything once ubuntu loads. I have attached an external keyboard via usb, I was wondering how can I change the brightness using the external keyboard. Is there a way. I cannot login or see anything once ubuntu is loaded its total dark on the login screen. Any help is appreciated.

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• User Profile cannot be loaded - Windows 7

  - by Ryan

  After uninstalling an HP Vector Mouse driver, then rebooting, when Windows tries to auto log me in, i get an error message saying tyhe following: The User Profile Service failed the Login. User Profile cannot be loaded. Due to the fact that it is the only account on this PC, I cannot even go into another account. I rebooted the machine several times, before going into Safe Mode with Networking. For some reason, I cannot create a new account whilst in safe mode (I think it is to do with UAC, nothing with UAC is clickable). Thus, I am stuck. I cannot get into my account, nor can I create a new one to copy files over to. Any ideas? Thanks in advance! Ryan EDIT: System Restore was, for some reason turned off. Thus, I cannot restore to a working point.

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• Hyper-V VMs hanging 10 minutes after startup

  - by Ken George

  Hyper-V running under a fresh install of 2008 R2 DC 2 VMs both running 2008 R2 STD One VM has SQL 2008 Server w/ SP2 and Office 2007 Enterprise w/ SP2 Othe VMS only Office 2007 w/ SP2. Approximately 10 minutes after reboot the Hyuper-V host the VMs will hang Hang = answers pings, but no RDP connections and Hyper-V console session is non responsive Disabled Hyper-V and had no proble with 2008 R2 DC host. Started the three Hyper-V services and 10 minutes later was hung again. Hardware is HP DL380 G4 2 socket, 48 GB, Internal SAS controller 1.5TB C drive VMs .VHDs are on external SAS controller on a 1.5 TB RAID5 volume. Nothing in event log on either VMs or Hyper-V host. Ken

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• Wyse Z Class Thin Client (WES7) Image Deployment

  - by nsr81

  We are currently working on deploying a few Wyse WES7 thin clients (Z Class, exact model escapes me at the moment). We have WDM setup, and are able to see new clients show up, interact with them, pull/push images. Our current workflow is something like this: Unpack & boot up the device Disable Windows Firewall, reboot Device shows up in WDM Publish our custom image to the new device. My question is whether or not there is a way I can bypass step 2, and put my image on the client right out of the box. Either using PXE or USB boot disk, such that I can boot into some sort of menu and tell the client to pull a particular image from the WDM server. With HP thin clients, we have a rule setup which detects new clients on the network and pushes our custom image to them first time they show up. I haven't been able to figure it out with Wyse.

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• Revocation status of DC can't be verified

  - by DotGeorge

  A Domain Controller within my forest was working fine (as the story usually goes). Then, suddenly, I can't logon with my smart card. Instead, I'm greeted with the following message: The system could not log you on. The revocation status of the domain controller certificate used for smart card authentication could not be determined. I literally have no idea what's happened here. As an attempted quick fix, I removed the root certificate which issued the Smart Card's certificate from the CA of both the client and DC. Then imported a newly exported one from the DC in question. Same issue. I've spotted a number of related articles on Microsoft's forums and a HP support document. Each don't really shed much light as it's a generic error message apparently. Having said all of this, other smart cards (issued from other DCs) work fine. So I have no idea what's up with this one.

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• Diagnosing laptop charging issues

  - by Ben

  My HP dv6000 laptop will not run on battery power. It will only run while plugged into the wall. I have already replaced the battery, but it still will not operate on battery power. The problem began slowly. The original battery's life got shorter and shorter, until eventually it would only last ~45 seconds before going into hibernation. Finally, the battery would not work at all, so I threw it out and just used it without a battery. I bought a replacement recently.... but the problem persists. When I connect the new battery to the system, the "charging" light turns on for about 30 seconds, then goes dark. I'm assuming there's something wrong with the internal charging circuitry? If this is the case, how would I go about fixing this, short of buying a new motherboard? If anyone could give me some assistance in confirming/rejecting my diagnosis I'd be very appreciative! :)

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• What is the data transfer speeds within the disk, to other devices?

  - by Kumar

  I use Debian 6 on a HP Elitbook 6930 with 2Gigs of RAM. I was copying two AVI files, 1.5 GB in total, and noticed that the data copying was done at the rate of 4MB/sec. When I copy same AVIs to my Western Digital Passport 25G USB plugin drive the data transfer speed is 11+MB/sec. This speed is different if I plugin the drive to different USB ports. Interestingly, at work I also downloaded a 16MB IE8 exe on my virtual xp, run inside Oracle Sun Virtual Box, and it was downloaded AND saved within a second. We have a high speed network at work. :-) Why and how this difference in data speeds is possible?

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• How to remove raid 5 array of 5 SAS and use only use one SAS at a time without writing any thing to disc for recovery

  - by murtaza hamid

  I have HP server ML370 g5 with 8 SAS, c drive 1 72 gb raid 0, d drive 2 72 gb raid 0, f drive 5 146 gb raid 5. 2 of 5 sas drive has got bad sectors and raid 5 is showing status failed. now i want to remove all this 5 SAS and put 1 by 1 in any of the bay to make its image for data recovery purpose without writing anything to the drive. how should i proceed. i also want to keep drive c and d intact. also is it possible if i put all this 5 drives in the bay with the same sequense will it recognise the raid 5 array ( i read some where its smart controller..just curious) many thanks in advance.

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• PPTP VPN on OS X and iOS failed to connect Facebook and Youtube

  - by bGiraffe

  Thnaks for reading. I setup a VPN server on my Buffalo WHR-HP-G300N router at Macau, and use it for access website over China Firewall when i travel in China. On Android and Windows, everything work fine, however on my Macbook Air and iPad, it is not working. I can access blocked site like badoo.com but not facebook and youtube. If i ping it at terminal, it said "ping: cannot resolve facebook.com: Unknown host". After i read this http://cp.hidemynet.com/knowledgebase.php?action=displayarticle&id=26, i find i can restart my router and reboot my Macbook, and connect to VPN before any request to any blocked site so that i can successfully connect to facebook and youtube. However it works sometime but not always. It is really annoying because i need to work on VPN and my Mac, would anyone can help me to solve it? Rather than restarting my router and my Mac every time. Please HELP!!! regards

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