BIOS and Windows cannot detect CDROM device
- by eman
Hello!
I have a HL-DT-ST RW/DVD GCC-4521B dvdrom device and a big problem.
Some days ago everything worked fine. A friend installed some software and then the drives in winxp has been marked as corrupt. I uninstalled the software, but still corrupt drives. The next step I have done was running the current software GCC-4521B101(E).exe. When I ran this software again, the drives was automatically updated, but still marked as corrupt (in the Device Manager), even if I did a reboot.
And then the big mistake: once more I tried to run this software, but during the update process, the machine restarted and boom! The DVDROM device doesn't work anymore. The led doesn't blink and if I push the eject button, nothing happens. Also bios and winxp doesn't recognize the optical drive.
Then I plugged an other optical drive and it worked, but my old drive seems to be dead.
So, what happened and how to solve this problem? Please help.
Regards!