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  • Split Tunnel VPN using incorrect Tunnel

    - by Brian Schmeltz
    Our company has a handful of field offices that have recently been setup with a regular internet connection after we removed the T1 and router that connected them directly to our network. Now, when the users are in the office, they log in to the VPN to be able to connect to the network. For the sake of them being able to print and scan from the local multi-function we have setup a split tunnel VPN. We currently have about 15-20 users using this setup around the country without any problems. Recently one of our users started having problems accessing internal programs/sites when connecting from both home and the office. There are three other users in the same office and they do not have this problem. I assumed that it was something with the computer and went ahead and replaced it with another of the same model. The computer worked fine in our home office; however, when the user received it, she had the exact same problem both at home and in the field office. Thinking it may be a NIC driver issue I sent her another computer, this time a different model, same problem occurred. If I update the host file to point to the correct paths, things will work, and if I connect via a normal VPN connection everything works, but the user cannot scan or print - which is a problem. Have tried to find ways to create another tunnel on a normal VPN and have tried to find ways to force the correct tunnel on the split tunnel VPN. It appears that there is something related to the ISP because if I connect to Comcast or Verizon it is fine but once she connects to Insite then she has problems. I have been unable to get any support from Insite as they don't feel the issue is with them. We use a Nortel VPN client. Any thoughts or ideas would be appreciated.

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  • Split Tunnel VPN using incorrect Tunnel

    - by Brian Schmeltz
    Our company has a handful of field offices that have recently been setup with a regular internet connection after we removed the T1 and router that connected them directly to our network. Now, when the users are in the office, they log in to the VPN to be able to connect to the network. For the sake of them being able to print and scan from the local multi-function we have setup a split tunnel VPN. We currently have about 15-20 users using this setup around the country without any problems. Recently one of our users started having problems accessing internal programs/sites when connecting from both home and the office. There are three other users in the same office and they do not have this problem. I assumed that it was something with the computer and went ahead and replaced it with another of the same model. The computer worked fine in our home office; however, when the user received it, she had the exact same problem both at home and in the field office. Thinking it may be a NIC driver issue I sent her another computer, this time a different model, same problem occurred. If I update the host file to point to the correct paths, things will work, and if I connect via a normal VPN connection everything works, but the user cannot scan or print - which is a problem. Have tried to find ways to create another tunnel on a normal VPN and have tried to find ways to force the correct tunnel on the split tunnel VPN. It appears that there is something related to the ISP because if I connect to Comcast or Verizon it is fine but once she connects to Insite then she has problems. I have been unable to get any support from Insite as they don't feel the issue is with them. We use a Nortel VPN client. Any thoughts or ideas would be appreciated.

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  • Using a Linksys Wireless- G Broadband Router for a Wireless Antenna/Adapter?

    - by Alex
    (Warning: I'm not too computer-smart). Just moved fm a home where I used ATT DSL to a home w/ Comcast Cable for internet. Old home had the DSL ethernet wired to my only desktop w/ a 2Wire router for my wireless signal for the laptops. In the new home the signal comes fm cable via a Netgear(300) wireless router (remotely located) & works fine for my laptops. After searching with the network software, my desktop (can't be ethernet wired cuz of location) detects no wireless signal. Desktop is a 2 yr old HP p6311f Pavilion (Windows 7). Can't seem to detect any wireless hardware (ant/adaptr). Maybe I don't have the ability & need to buy a USB wireless antenna? Would the Pavilion come w/ wireless capability out of the box, maybe something inside the tower? No antenna on back. I happen to have a Linksys Wireless router which I plugged in to the desktop (trying both internet & shared ports) & noticed signal action on the router front panel. No internet on desktop though. Can I use this as an antenna for the desktop? Thanks & sorry if my solution is an easy one I'm just missing. Just want internet on the desktop.

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  • SCM8014 to FVS338

    - by Jack
    I have a SMC8014 Router/Modem that Comcast provided me with their business class service. It was not filtering malicious traffic as aggressively as I had hoped, so I purchased a NetGear ProSafe FVS338, and put this behind the SMC8014, and all my machines behind that. After some brief configuration, all machines can see out to the internet. I also have a single web server, and I have not been able to configure things so that incoming requests can reach it. This is where I need help! I would like to have the FVS339 do NAT, so that I can assign a 192.168 address to my webserver. I've tried everything I know of, and I can't get things going. I set the SMC8014 to have a LAN facing IP of 10.0.0.1, and I assigned the FVS339 a WAN facing IP of 10.0.0.2. I would like to be able to tell the SMC8014 to just forward all traffic to 10.0.0.2, but I haven't had any success. In my (unfortunately limited) understanding, what I probably want here is a static route, but I don't know how to cofigure one, or if this is really what I want. The SMC8014 wants a Destination IP, a Subnet Mask and a Gateway IP. Any help would be appreciated.

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  • Optimal Networking Setup for a 2-Story unit?

    - by user29336
    I am moving into a 4 bedroom two-story unit. It’s roughly 2,200 sq ft. I want absolute max throughput possible to be achieved in all focal points. We’re all in internet related industries. Between gaming and web-development latency and throughput are major factors for us. Here’s our main focal points: 1) Garage (office). downstairs 2) Each bedroom x4. upstairs 3) Living room. downstairs The fastest line we can get is Comcast 50mbdown/5up (Wideband). I am looking for the best way to achieve wireless and wired performance for our setup. Our gaming computers may be in our bedroom, and we also may bring it down to the office every now and then for “LAN” sessions. Most wireless will be happening downstairs with our laptops, but since we may do LAN sessions then hard wired latency may be important there too. My concerns: If we do only wireless there would be too much latency for gaming. I don’t know if placing one D-link DGL 4500 on the top floor would be enough; which I currently own. (http://dlink.com/us/en/home-solutions/support/product/dgl-4500-xtreme-n-gaming-router) As far as I’m aware wireless signals transfer best top down. Would this wireless router be enough on top floor and that’s it? My second strategy was a combination of wiring and wireless but I’m not sure what’s easiest way to do this? This is a place we’re renting, so I’m not sure how much leeway we have with wiring, but we’re all pretty competent... if we can’t drill through a wall we can probably “stitch” them across the edges wherever needed. Thoughts on the optimal way to do this?

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  • network latency, TCP and UDP packets

    - by user115848
    Hello recently my network has started to cause me lots of problems. I have a cable modem, connected to a tp-link router (with some port forwarding). Everything was working fine then i started to get lots of udp (port 53) "UNREPLIED" logs in the router. Now there are tcp UNREPLIED logs too. This is causing lots of latency and failed connections when trying to connect to different internet sites. Also, we run an openfire server for spark connections, and I believe its causing connectivity issues for some users who are trying to connect using Spark (some people connect fine, others don't). Please see screen shot below for packet logs. It has to be something internally, as I connected straight to the comcast modem and i was able to connect to the internet and various sites as normal. I tried to swap out the router with a different and got the same issue. I scanned both my internal dns servers for viruses or malware and it came up empty. Another anomaly is that when i try to connect to www.cnn.com, i get redirected to the different site. I scanned my own machine for hijacks. Not sure if this is related to the networking issue. Please let me know if you have any ideas for troubleshooting.

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  • Using 1and1.com Servers, SMTP Mail is Limited - Local XAMPP Server Works As Expected

    - by nicorellius
    I'm starting to not like 1and1.com that much. I've used them for years, but mainly for simple sites without much need for configuration. I know there are better hosting companies out and I may go seeking them. The problem here is that on my Local XAMPP server (sitting on a network with Comcast ISP), I have a PHP script that uses PEAR::Mail to send mail using MIME. The script works find locally with either smtp.1and1.com and corresponding credentials and smtp.gmail.com with corresponding credentials, using appropriate ports, etc. 1and1 tells me that I have to change the MX record on the domain where this script runs in order to make this work. This doesn't make sense to me. Now I'm pretty new to all this, but how is it that this is the case? Why can my local server work just fine, out of the box, but their servers not? I have asked them these questions, but they are very vague and I cannot get any good answers from them. Versions: PEAR Version: 1.5.0 PHP Version: 4.4.9 Zend Engine Version: 1.3.0 My apologies in advance for my ignorance. Thanks for the help in advance.

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  • Slow Local Network, Windows 7, Snow Leopard, WiFi/Wired

    - by WerkkreW
    Hello - I am experiencing really poor local network performance in my home. I was recently using a Linksys WRT54G Router with DD-WRT on it, and a couple comparable Linksys-G PCI cards for connectivity but decided to upgrade hoping it would help with my performance issues. The computers in my house are connected as follows: Comcast Business Class Commercial 25mbps/10mbps (Verified with SpeakEasy and Speedtest.net) D-Link DGL-4500 Wireless N Router Windows 7x64 - D-Link DWA-552 Wireless-N Windows 7x64 - D-Link DWA-552 Wireless-N Mac Mini 10.6.2 - AirPort Extreme N Playstation 3, Hard Wired Xbox 360, Hard Wired Essentially the problem is very specific. Web browsing and uploading/downloading files from the internet is fine, more than fine. But if I want to say, Stream a video from one of my Windows 7 computers to my PS3, or copy a large video file between either of the PC's or the Mac, I get a consistent 500-900Kbps throughput at the high end. If I open my network browser, or try to browse my homegroup the response time is horrible. Both of my Windows computers are showing Strong wireless signals with a connection speed of 300Mbps. I know I can never expect to achieve anything near those speeds, but 500Kbps? Here is what I have tried so far: Enabled Single mode N-only and N/G Only on router WPA2 with AES Encrpytion Disabled "Remote Differential Compression" in Windows 7 Disabled TCP "Auto-Tuning" Used other software for file copies such as "Teracopy" I am at the end of my rope. Unfortunately I live in a 75 year old home with plaster walls, so hard-wiring my entire house isn't really an option I can handle right now. Any ideas to help me get decent speed when transferring files across my network would be greatly appreciated.

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  • Port Forwarding to put my web server on The Internet

    - by Chadworthington
    I went to http://canyouseeme.org/ to check to see what my external IP address. Regardless of what port I enter, it tells me that the port is blocked. I have a LinkSys router that basically has the default settings with the exception that I have WEP encrptin setup and I have forwarded a few ports, including 80 and 69. I forwarded them to the 192.x.x.103 IP address of the PC which is running IIS. That PC runs Symantec Endpoint Protection, which I right mouse clicked in the tray to Disable. These steps used to make my PC visible so I could host my own web site in IIS on port 80, or some other port, like 69. Yet, the Open Port tool cannot see my IP when it checks eiether port and when I navigate to http://my external ip/ I get "page cant be displayed" At first I was thinking that maybe Comcast is blocking port 80, but 69 doesnt work eiether. I do not see any other blockking set up in my router and, as I mentioned, I went with teh defaults except where discussed. This is a corporate PC and Symantec End Point Protecion is new to it (this previously worked on teh same PC with Symantec Protection Agent), but I thought that disabling Sym End Pt from the tray, that that would effectively neutralize it. I do not have the rights to kill the program itself. Any suggestions on what else to try to make my PC externally visible?

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  • MacBook Air Keeps dropping Wi-Fi

    - by Robert Patrick
    So my MacBook Air keeps dropping Wi-Fi for some reason. It happens ONLY on my home network, and ONLY to my computer. I'm using a Linksys WRT54G router. I'm the only Mac on the network. Every other Wi-Fi network is perfectly fine, and every other computer on this network is fine. Many things can happen. It could say it's connected, but not be able to access the internet (whether it tells me that there's no internet access or not). It may just drop Wi-Fi altogether, and refuse to connect. Generally, if I unplug the router and plug it back in, it's all good. It also works if I restart my computer. This happens multiple times a day. Yesterday I did everything I know to get it to connect (restart router many times, restart my MacBook), and nothing worked. Eventually it just magically worked. How can I stop this from happening? We got a notice from Comcast a while ago saying that a bot called DNS Changer was detected on one or more machines on the network. I'm assuming that this can't be me, right?

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  • Slow Local Network, Windows 7, Snow Leopard, WiFi/Wired

    - by WerkkreW
    I am experiencing really poor local network performance in my home. I was recently using a Linksys WRT54G Router with DD-WRT on it, and a couple comparable Linksys-G PCI cards for connectivity but decided to upgrade hoping it would help with my performance issues. The computers in my house are connected as follows: Comcast Business Class Commercial 25mbps/10mbps (Verified) D-Link DGL-4500 Wireless N Router Windows 7x64 - D-Link DWA-552 Wireless-N Windows 7x64 - D-Link DWA-552 Wireless-N Mac Mini 10.6.2 - AirPort Extreme N Playstation 3, Hard Wired Xbox 360, Hard Wired Essentially the problem is very specific. Web browsing and uploading/downloading files from the internet is fine, more than fine. But if I want to say, Stream a video from one of my Windows 7 computers to my PS3, or copy a large video file between either of the PC's or the Mac, I get a consistent 500-900Kbps throughput at the high end. If I open my network browser, or try to browse my homegroup the response time is horrible. Both of my Windows computers are showing Strong wireless signals with a connection speed of 300Mbps. I know I can never expect to achieve anything near those speeds, but 500Kbps? Here is what I have tried so far: Enabled Single mode N-only and N/G Only on router WPA2 with AES Encrpytion Disabled "Remote Differential Compression" in Windows 7 Disabled TCP "Auto-Tuning" Used other software for file copies such as "Teracopy" I am at the end of my rope. Unfortunately I live in a 75 year old home with plaster walls, so hard-wiring my entire house isn't really an option I can handle right now. Any ideas to help me get decent speed when transferring files across my network would be greatly appreciated.

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  • Lots of strange IP addresses in my Windows Firewall logs. Concern?

    - by gmoore
    Was trying to debug a Samba sharing issue with Mac OS X so I turned on logging for my Windows Firewall. I didn't expect a lot of conections but the thing filled up quickly. Here's a sample: 2009-12-21 08:49:32 OPEN-INBOUND TCP 192.168.0.4 192.168.0.3 56335 139 - - - - - - - - - 2009-12-21 08:49:33 OPEN-INBOUND TCP 192.168.0.4 192.168.0.3 56337 139 - - - - - - - - - 2009-12-21 08:50:02 OPEN UDP 192.168.0.3 68.87.73.242 1389 53 - - - - - - - - - 2009-12-21 08:50:02 CLOSE TCP 192.168.0.3 212.96.161.238 1391 80 - - - - - - - - - 2009-12-21 08:50:02 OPEN UDP 192.168.0.3 68.87.71.226 60290 53 - - - - - - - - - 2009-12-21 08:50:02 OPEN TCP 192.168.0.3 212.96.161.238 1391 80 - - - - - - - - - 2009-12-21 08:50:02 OPEN TCP 192.168.0.3 212.96.161.238 1393 80 - - - - - - - - - 2009-12-21 08:50:04 CLOSE TCP 192.168.0.3 212.96.161.238 1393 80 - - - - - - - - - 2009-12-21 08:50:41 CLOSE UDP 192.168.0.3 192.168.0.4 137 50300 - - - - - - - - - I can pick out the local IP addresses (192.168.0.3 is my Windows XP machine, 192.169.0.4 is Mac OS X) as I debug the Samba issue. But some of the others resolve to Comcast (my ISP) and others resolve to weird hosts like van-dns.com and navisite.net. It doesn't look like any connection sent/received any bytes. I used the reference here: http://technet.microsoft.com/en-us/library/cc758040%28WS.10%29.aspx. Is it a cause for concern?

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  • How to monitor bandwidth use of each device on wifi network

    - by GWLlosa
    I have in my home a standard Comcast cable internet connection. I have it going from the wall to a cable modem, and from the modem to a late-series Linksys router, which provides wired and wireless networking. The vast majority of the users are wireless connections. For day-to-day tasks, this connection is fully sufficient for all my needs. However, on regular occassions, we have social gatherings that involve many people bringing laptops and other PCs and using the network and internet simultaneously, frequently for gaming. I have no administrative oversight over these machines; they have been known to be riddled with spyware and/or bloatware or be running torrents, legal or otherwise. The only reason I care is that on a regular basis, one of the machines will flatline my internet bandwith, and consume it all in order to upload/download/spam people/whatever. When this happens, the latency of the connections for gaming and the like becomes unacceptable, and everyone suffers. My question is: Is there a system I can set up whereby I can easily monitor the various systems connected to my wireless connection, see how much bandwith each one is using, and for what ends? That way, at a glance, I can spot the offending machine and kick it from the connection, without having to go from machine to machine, checking each one's "bandwith used" properties manually, and dealing with the owner's indignant protests all the while. I understand this will likely involve 3rd-party software and/or hardware; my issue is I don't even know where to begin.

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  • How To Monitor Home Wireless Network Connected Devices Bandwith

    - by GWLlosa
    (Originally posted on SuperUser, not sure if it might be better suited here) I have in my home a standard Comcast cable internet connection. I have it going from the wall to a cable modem, and from the modem to a late-series Linksys router, which provides wired and wireless networking. The vast majority of the users are wireless connections. For day-to-day tasks, this connection is fully sufficient for all my needs. However, on regular occassions, we have social gatherings that involve many people bringing laptops and other PCs and using the network and internet simultaneously, frequently for gaming. I have no administrative oversight over these machines; they have been known to be riddled with spyware and/or bloatware or be running torrents, legal or otherwise. The only reason I care is that on a regular basis, one of the machines will flatline my internet bandwith, and consume it all in order to upload/download/spam people/whatever. When this happens, the latency of the connections for gaming and the like becomes unacceptable, and everyone suffers. My question is: Is there a system I can set up whereby I can easily monitor the various systems connected to my wireless connection, see how much bandwith each one is using, and for what ends? That way, at a glance, I can spot the offending machine and kick it from the connection, without having to go from machine to machine, checking each one's "bandwith used" properties manually, and dealing with the owner's indignant protests all the while. I understand this will likely involve 3rd-party software and/or hardware; my issue is I don't even know where to begin.

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  • Motorola Surfboard SB6121 modem conected to 2WIREi38HG wireless router but there's no internet access

    - by Jessica
    I have just switched to Comcast cable internet from AT&T Uverse and I was hoping to use the 2WIRE wireless router with the new Surfboard modem so I can have wireless access. I messed around with some settings and got it working for my laptop (I'm not terribly well versed in computer stuff; I think it was mostly luck) for about a week. The other day I tried to get online and there was no internet connection. I restarted the equipment with no success and then plugged the modem directly into the laptop. This worked, so I knew there was no outage. I connected the ethernet cord to the router and a second cord to my laptop and that worked, too. But when I tried again just with the wireless the laptop connects to the router, but doesn't recognize it or find an internet connection. I tried to go to http://gateway.2Wire.net to fiddle with the settings, but all I get is a Server Not Found page. I tried to check the ip address but this is really kind of over my head and I get different things checking it while plugged into only the modem vs when I plug into the router. Can anyone help? The frustrating thing is that I had it working for awhile, so I know it can do it!

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  • Obtaining clear cable signal with Hauppage 1191-950Q TV Tuner

    - by Kyle B.
    I bought a Hauppauge 1191 WinTV-HVR-950Q TV Tuner a while back, and I am attempting to use it to watch TV in Windows Media Center. I do not have cable TV, however I used to have Comcast. Through experimentation, I found that connecting my coax cable into my TV, I was able to view television (i.e. 2-1 = CBS, 5-1 = NBC, etc). This also works on a second TV I use in another room. When I connect the coax cable to my TV Tuner stick and scan TV channels in Windows Media Center, it only picks up 1 station (like 81 or something). My only conclusion on this is somehow the hardware in the television is decrypting a signal that the TV tuner stick is not able to. Is that possible? Should I try a different TV tuner? Any assistance would be appreciated. I also bought a Terk HD Indoor Antenna but my reception has been flakey, so I would rather go this route if possible.

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  • Windows 7 'Unidentified Network'

    - by Throdne
    So my internet was working last night before I went to bed and woke up to a computer that is showing unidentified network. I have tried multiple ways of fixing it. > route delete 0.0.0.0 > uninstalling drivers - restart - reinstall from downloaded drivers > ipconfig /release - /renew > static IP > speed & duplex from auto negotiation to 1.0gbps full duplex > and also changed my network address to no value to 1234567890ab (not in that order) nothing seems to work. I have Comcast internet and when I connect the computer to the modem it works perfectly. but when I connect it to my router again, Unidentified network. I know my router isn't faulty, because my macbook pro, server, NAS, iPhones, and iPads are still working. I have also tried moving the port on the router, still same problem. my router is a: Cisco Small Business RVS4000 motherboard: GIGABYTE GA-990FXA-UD3

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  • Server Intermittently Inaccessible Externally (but Accessible Internally Continuously)

    - by nicorellius
    I have a CRM on a server on a network. We have a static IP and another server outward facing. We use port-forwarding to map to the CRM, so that when you go to the IP or the FQDN, you get to the CRM: xxx.xxx.xxx.xxx crm.example.com Internally, we can access the CRM by going to crm or crm.example.com Lately, I've been noticing that accessing the server from outside the network times out or gives 503, bad gateway. During that time, I can also SSH (different port, so this works) into the outward facing computer and access the server just fine. I have a robot monitoring the site and indeed via HTTP monitoring the site is going down periodically. I looked through the Apache server access and error logs and nothing stuck out at me so I'm a bit confused as to what could be going on. I also searched the access logs for 503 and found nothing. When I run tracert from outside the network, it appears the packets basically make it through the wider area servers (Comcast city and county servers) and end up dropping at the CRM server's front step. I'm tempted to replace the server because it is older and underpowered but it would be nice to know what is going on. Any ideas what to do next?

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  • Windows 7 system freezes: would like to know if they could be related to MrxSmb, Event ID 8003 errors

    - by lifegoeson
    First, this question centers around a home network. Is it okay to ask here? Or should I go to SuperUser? (I see less answers over there, but I'll go there if that would be more appropriate.) Network setup: 1 Machine running XP Pro 1 Machine running Win7 Ultimate Comcast router Linksys WRT610N Wireless router The Win7 machine goes into a total, unrecoverable system freeze frequently. I was tearing out my hair trying to ascertain a cause, but I noticed that it usually seems to correspond with performing operations on the shared folders on the XP machine. The last 2 occasions that the Win7 machine froze, I saw this entry for Event ID 8003 from source MrxSmb in the Event log of the XP machine: The master browser has received a server announcement from the computer WIN7_COMPUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{320B32A7-FED9. The master browser is stopping or an election is being forced. My question is twofold: Could this cause a Win7 system freeze? If so, what could I configure differently on my network to stop these conflicts over who is the master browser? Thank you for your help!

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014?

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3 To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee Session Dell’s Hayden Mugford will speak on “The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are Integrated across CX Target Audience Session content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. Outcomes Customers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party! We’re hosting CX Central Fest:  a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. OpenWorld is a fabulous way for your customers to see all that Oracle Marketing Cloud has to offer. Pass on an invitation today. By Laura Vogel (Oracle) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • BizTalk Cross Reference Data Management Strategy

    - by charlie.mott
    Article Source: http://geekswithblogs.net/charliemott This article describes an approach to the management of cross reference data for BizTalk.  Some articles about the BizTalk Cross Referencing features can be found here: http://home.comcast.net/~sdwoodgate/xrefseed.zip http://geekswithblogs.net/michaelstephenson/archive/2006/12/24/101995.aspx http://geekswithblogs.net/charliemott/archive/2009/04/20/value-vs.id-cross-referencing-in-biztalk.aspx Options Current options to managing this data include: Maintaining xml files in the format that can be used by the out-of-the-box BTSXRefImport.exe utility. Use of user interfaces that have been developed to manage this data: BizTalk Cross Referencing Tool XRef XML Creation Tool However, there are the following issues with the above options: The 'BizTalk Cross Referencing Tool' requires a separate database to manage.  The 'XRef XML Creation' tool has no means of persisting the data settings. The 'BizTalk Cross Referencing tool' generates integers in the common id field. I prefer to use a string (e.g. acme.country.uk). This is more readable. (see naming conventions below). Both UI tools continue to use BTSXRefImport.exe.  This utility replaces all xref data. This can be a problem in continuous integration environments that support multiple clients or BizTalk target instances.  If you upload the data for one client it would destroy the data for another client.  Yet in TFS where builds run concurrently, this would break unit tests. Alternative Approach In response to these issues, I instead use simple SQL scripts to directly populate the BizTalkMgmtDb xref tables combined with a data namepacing strategy to isolate client data. Naming Conventions All data keys use namespace prefixing.  The pattern will be <companyName>.<data Type>.  The naming conventions will be to use lower casing for all items.  The data must follow this pattern to isolate it from other company cross-reference data.  The table below shows some sample data. (Note: this data uses the 'ID' cross-reference tables.  the same principles apply for the 'value' cross-referencing tables). Table.Field Description Sample Data xref_AppType.appType Application Types acme.erp acme.portal acme.assetmanagement xref_AppInstance.appInstance Application Instances (each will have a corresponding application type). acme.dynamics.ax acme.dynamics.crm acme.sharepoint acme.maximo xref_IDXRef.idXRef Holds the cross reference data types. acme.taxcode acme.country xref_IDXRefData.CommonID Holds each cross reference type value used by the canonical schemas. acme.vatcode.exmpt acme.vatcode.std acme.country.usa acme.country.uk xref_IDXRefData.AppID This holds the value for each application instance and each xref type. GBP USD SQL Scripts The data to be stored in the BizTalkMgmtDb xref tables will be managed by SQL scripts stored in a database project in the visual studio solution. File(s) Description Build.cmd A sqlcmd script to deploy data by running the SQL scripts below.  (This can be run as part of the MSBuild process).   acme.purgexref.sql SQL script to clear acme.* data from the xref tables.  As such, this will not impact data for any other company. acme.applicationInstances.sql   SQL script to insert application type and application instance data.   acme.vatcode.sql acme.country.sql etc ...  There will be a separate SQL script to insert each cross-reference data type and application specific values for these types.

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

    - by Kathryn Perry
    A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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  • MacGyver Moments

    - by Geoff N. Hiten
    Denny Cherry tagged me to write about my best MacGyver Moment.  Usually I ignore blogosphere fluff and just use this space to write what I think is important.  However, #MVP10 just ended and I have a stronger sense of community.  Besides, where else would I mention my second best Macgyver moment was making a BIOS jumper out of a soda can.  Aluminum is conductive and I didn't have any real jumpers lying around. My best moment is probably my entire home computer network.  Every system but one is hand-built, usually cobbled together out of spare parts and 'adapted' from its original purpose. My Primary Domain Controller is a Dell 2300.   The Service Tag indicates it was shipped to the original owner in 1999.  Box has a PERC/1 RAID controller.  I acquired this from a previous employer for $50.  It runs Windows Server 2003 Enterprise Edition.  Does DNS, DHCP, and RADIUS services as a bonus.  RADIUS authentication is used for VPN and Wireless access.  It is nice to sign in once and be done with it. The Secondary Domain Controller is an old desktop.  Dual P-III 933 with some extra drives. My VPN box is a P-II 250 with 384MB of RAM and a 21 GB hard drive.  I did a P-to-V to my Hyper-V box a year or so ago and retired the hardware again.  Dynamic DNS lets me connect no matter how often Comcast shuffles my IP. The Hyper-V box is a desktop system with 8GB RAM and an AMD Athlon 5000+ processor.  Cost me less than $500 to put together nearly two years ago.  I reasoned that if Vista and Windows 2008 were the same code then Vista 64-bit certified meant the drivers for Vista would load into Windows 2008.  Turns out I was right. Later I added three 1TB drives but wasn't too happy with how that turned out.  I recovered two of the drives yesterday and am building an iSCSI storage unit. (Much thanks to Starwind.  Great product).  I am using an old AMD 1.1GhZ box with 1.5 GB RAM (cobbled together from three old PCs) as my storave server.  The Hyper-V box is slated for an OS rebuild to 2008 R2 once I get the storage system worked out.  maybe in a week or two. A couple of DLink Gigabit switches ties everything together. Add in the Vonage box, the three PCs, the Wireless-N Access Point, the two notebooks and the XBox and you have gone from MacGyver to darn near Rube Goldberg. The only thing I really spend money on is power supplies and fans.  I buy top-of-the-line for both. I even pull and crimp my own cables. Oh, and if my kids hose up a PC, I have all of their data on a server elsewhere.  Every PC and laptop is pretty much interchangable for email and basic workstation tasks.  That helps a lot too. Of course I will tag SQLVariant.

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  • First Day of Data Integration Track at Oracle OpenWorld 2012

    - by Irem Radzik
    OpenWorld started full speed for us today with a great set of sessions in the Data Integration track. After the exciting keynote session on Oracle Database 12c in the morning; Brad Adelberg, VP of Development for Data Integration products, presented Oracle’s data integration product strategy. His session highlighted the new requirements for data integration to achieve pervasive and continuous access to trusted data. The new requirements and product focus areas presented in this session are: Provide access to any data at any source On premise or on cloud Enable zero downtime operations and maximum performance Leverage real-time data for accurate business insights And ensure high quality data is used across the enterprise During the session Brad walked over how Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, Oracle Enterprise Data Quality, and Oracle Data Service Integrator, deliver on these requirements and how recent product releases build on this strategy. Soon after Brad’s session we heard from a panel of Oracle GoldenGate customers, St. Jude Medical, Equifax, and Bank of America, how they achieved zero downtime operations using Oracle GoldenGate. The panel presented different use cases of GoldenGate, from Active-Active replication to offloading reporting. Especially St. Jude Medical’s implementation, which involves the alert management system for patients that use their pacemakers, reminded me in some cases downtime of mission-critical systems can be a matter of life or death. It is very comforting to hear that GoldenGate delivers highly-reliable continuous availability for life-saving medical systems. In the afternoon, Nick Wagner from the Product Management team and I followed the customer panel with the review of Oracle GoldenGate 11gR2’s New Features.  Many questions we received from audience were about GoldenGate’s new Integrated Capture for Oracle Database and the enhanced Conflict Management features, as well as how GoldenGate compares to Oracle Streams. In addition to giving details on GoldenGate’s unique capability to capture changed data with a direct integration to the Oracle DBMS engine, we reminded the audience that enhancements to Oracle GoldenGate will continue, while Streams will be primarily maintained. Last but not least, Tim Garrod and Ryan Fonnett from Raymond James presented a unified real-time data integration solution using Oracle Data Integrator and GoldenGate for their operational data store (ODS). The ODS supports application services across the enterprise and providing timely data is a critical requirement. In this solution, Oracle GoldenGate does the log-based change data capture for Oracle Data Integrator’s near real-time data integration between heterogeneous systems. As Raymond James’ ODS supports mission-critical services for their advisors, the project team had to set up this integration environment to be highly available. During the session, Ryan and Tim explained how they use ODI to enable automated process execution and “always-on” integration processes. Their presentation included 2 demonstrations that focused on CDC patterns deployed with ODI and the automated multi-instance execution and monitoring. We are very grateful to Tim and Ryan for their very-well prepared presentation at OpenWorld this year. Day 2 (Tuesday) will be also a busy day in our track. In addition to the Fusion Middleware Innovation Awards ceremony at 11:45am at Moscone West 3001, we have the following DI sessions Real-World Operational Reporting Customer Panel 11:45am Moscone West- 3005 Oracle Data Integrator Product Update and Future Strategy 1:15pm Moscone West- 3005 High-volume OLTP with Oracle GoldenGate: Best Practices from Comcast 1:15pm Moscone West- 3005 Everything You need to Know about Monitoring Oracle GoldenGate 5pm Moscone West-3005 If you are at OpenWorld please join us in these sessions. For a full review of data integration track at OpenWorld please see our Focus-On document.

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  • 2013 Predictions for Retail

    - by David Dorf
    Its that time of year to roll out the predictions for next year.  I can't say I've really nailed it in the past, but feel free to look back at my 2012, 2011, and 2010 predictions.  I'm not expecting anything earth-shattering this year; just continued maturation of several technologies that are finally taking hold. 1. Next day delivery -- Amazon finally decided it wasn't worth fighting state taxes and instead decided to place distribution centers everywhere so they can potentially offer next-day deliveries.  Not to be outdone, Walmart is looking to leverage its huge physical presence to offer the same.  Clubs like ShopRunner are pushing delivery barriers as well, so the norm is shifting to free shipping in a few days or relatively cheap shipping overnight.  Retailers need be thinking about how to ship from physical stores. 2. Bring your own device -- Earlier this year Intuit bought AisleBuyer, a mobile self-checkout start-up, at least somewhat validating the BYOD approach.  Grocery stores, especially in Europe, have been supporting in-aisle self-scanning for a while and I'm betting it will find a home in certain verticals in the US too.  There's also the BYOD concept for employees.  Some retailers are considering issuing mobile devices at hiring along side the shirt and name-tag.  Employees become responsible for the hardware until they leave. 3. TV shopping -- Will Apple finally release a TV product in 2013?  Who knows?  But the industry isn't standing still. Companies like QVC and HSN are already successfully combining the TV and online experiences for shopping.  Comcast is partnering with Tivo to allow viewers to interact with ads with Paypal handing payment.  This will be a slow maturation, but expect TVs to get smarter and eventually become a new selling channel (pun intended) for retailers. 4. Privacy backlash -- It only takes one big incident to stir the public, and I'm betting we have one in 2013.  Facebook, Google, or Apple will test the boundaries of what the public is willing to accept.  It could involve a retailer using geo-location technology, or possibly video analytics.  And as is always the case, the offender will apologize, temporarily remove the technology, and wait 2-3 years for it to be generally accepted.  Privacy is a moving target. 5. More NFC -- I've come to the conclusion that adoption of any banking technology is going to be slow.  It was slow for credit cards, ATMs, and online billpay so why should it be any different for NFC?  Maybe, just maybe the iPhone 5S will have an NFC chip, but we're not going to see mainstream uptake for years.  Next year we'll continue to see incremental improvements from Isis, Google, and Paypal and a plethora of new startups, but don't toss your magstripe cards just yet. 6. In-store location -- The technologies for tracking people inside stores is really improving.  Retailers can track people using video cameras, infrared, and by the WiFi radios in mobile phones.  We're getting closer to the point where accuracy could be a shelf-facing, which will help retailers understand how people shop, where they spend time, and what displays attract them.  Expect CPG companies to get involved and partner with retailers, since the data benefits both parties.  Consumers will benefit by being directed right to the products they seek.  (In 2013 ARTS is forming a workteam to develop new standards in this area.) 7. M&A -- Looking back at 2012 there were some really big deals involving IBM, Oracle, JDA, and NCR and I expect that trend will likely continue as vendors add assets to bolster their portfolios.  Many retailers are due for an IT transformation to support anywhere, anytime shoppers, and one-stop-vendors can minimize complexity and costs. Predictions from other sources: Independent Retailer Stores Magazine IDC Insights Mobile Commerce Daily

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