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  • Manage dirty rect efficiently

    - by Tianzhou Chen
    Hi all, I am implementing a view system and I want to keep track of all the dirty rects. It seems my dirty rect management is a bottleneck for the whole system. On one hand, invalidating the bounding box of the dirty region seems to be an easy approach. But in the situation like this: Say I have a client area of 100x100; I have a dirty rect with (0, 0, 1, 1) and another dirty rect with (99, 99, 1, 1). Invalidating the bounding box which turns out to be 100x100 is not efficient at all. So I want to ask if someone can give any hint or give me a link of the related literatures. Thanks in advance!

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  • action script dynamic type?

    - by Bin Chen
    I am curious about code in my action script project: public var _p:Object ... in a function: public function WObject(pp:MovieClip) { _p = pp; _p.Play(); } The Play() function is in MovieClip but not Object, can action script allow such syntax?

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  • What are the suggested alternatives for Class<T>.isAssignableFrom(Class<?> cls)?

    - by Wing C. Chen
    Currently I am doing the profiling to a piece of code. During the profiling, I discovered that this very method call, Class<T>.isAssignableFrom(Class<?> cls) takes up to quite amount of the entire time. Because this is a method from reflection, it takes a lot of time compared to normal keywords or method calls. I am wondering if there are some good alternatives for this method calls?

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  • UIImageView and UIScrollView load lot of pictures

    - by Allan.Chen
    In my app, i use UIImageView and UIScrollView to show lot of pictures(Every time there are about 20 pictures and every pictures about 600px*500px and size is about 600KB ), i use for this code to do this function. Here is code: //Here is pictures Data; self.klpArry = self.pictureData; CGSize size = self.klpScrollView1.frame.size; for (int i=0; i < [klpArr count]; i++) { UIImageView *iv = [[UIImageView alloc] initWithFrame:CGRectMake((size.width * i)+300, 20, 546, 546)]; NSString *filePath = [[NSBundle mainBundle] pathForResource:[klpArr objectAtIndex:i] ofType:@"jpg"]; UIImage *imageData = [[UIImage alloc]initWithData:[NSData dataWithContentsOfFile:filePath]]; [iv setImage:imageData]; iv.backgroundColor = [UIColor grayColor]; [self.klpScrollView1 addSubview:iv]; imageData = nil; iv = nil; iv.image = nil; filePath = nil; [imageData release]; [filePath release]; [iv release]; } // show the picture in scrollview; [self.klpScrollView1 setContentSize:CGSizeMake(size.width * numImage, size.height)]; self.klpScrollView1.pagingEnabled = YES; self.klpScrollView1.showsHorizontalScrollIndicator = NO; self.klpScrollView1.backgroundColor = [UIColor grayColor]; But everytime i init this function, the memory will increase about 5MB, Actually i release UIImageView, UIimage and UIScrollView (vi.image=nil,[vi release]) but i doesn't work, it can't release the memory. BTW, i use my friend code first vi.image=nil then vi=nil; but the pictures not to show on scrollview. any one can help me ?? Thx ~~

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  • How I can ask a specify Name Server to have the IP of a domain

    - by Yuan Chen
    For example, I have a domain name example.com hosted at some host free, and now I want to know where is the IP of the host. so I can't configure the registrar control panel to point to that IP. So is there any way to know that IP, without configure the name server to point to it. and I know the Name Server of the hosting. for example ns1.hosting.com can I ask the specify ns1.hosting.com to get the IP of example.com Thanks

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  • Makefile automatic link dependency ?

    - by Kuang Chen
    It's easy to let program figure out the dependency at compile time, (with gcc -MM). Nevertheless, link dependency (deciding which libraries should be linked to) seems to be difficult to figure out. This issue become emergent when multiple targets with individual libraries to link to are needed. For instance, three dynamic library targets t1.so, t2.so and t3.so needs to be built. t1.so needs math library (-lm), while t2 and t3 don't. It would be tedious to write separate rules. A single rule requiring the three targets linked with math library saves the trouble. However, it causes inflation of target size since math library is unused for t2.so and t3.so. Any ideas?

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  • Selecting the 2nd row in sql

    - by Alex Chen
    I want to select the second row only from the table. From the ClientUserName column. SELECT ClientUserName, DestHost, count(DestHost) counts FROM #ProxyLog_record WHERE ClientUserName = (Select top 1 ClientUserName from #ProxyLog_count_2) GROUP BY ClientUserName, DestHost ORDER BY counts DESC The (Select top 1 ClientUserName from #ProxyLog_count_2) shows top 1 only but I need to get the 2nd data from that table. How can I do this?

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  • How can I ask Hibernate to create an index on a foreign key (JoinColumn)?

    - by Kent Chen
    Hi, This is my model. class User{ @CollectionOfElements @JoinTable(name = "user_type", joinColumns = @JoinColumn(name = "user_id")) @Column(name = "type", nullable = false) private List<String> types = new ArrayList<String>(); } You can imagin there would be a table called "user_type", which has two columns, one is "user_id", the other is "type". And when I use hbm2ddl to generate the ddls, I can have this table, along with the foreign key constraint on "user_id". However, there is no index of this for this column. And I need this index. How can I let hibernate to generate this index for me? Thank you!

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  • AS3: why is this happening?

    - by Bin Chen
    Hi, I just encounter a strange problem: var a:ClassA = new ClassA; var b:ClassA = a; The program keeps running sometime, the a = null, b = null. The program is a complex one, I am sure that no part will touch a, and b. My question is, will the runtime(garbage collector) to collect the memory of "a" and then assign a and b to null? I am confused, thanks!

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  • What are alternatives to Win32 PulseEvent() function?

    - by Bill
    The documentation for the Win32 API PulseEvent() function (kernel32.dll) states that this function is “… unreliable and should not be used by new applications. Instead, use condition variables”. However, condition variables cannot be used across process boundaries like (named) events can. I have a scenario that is cross-process, cross-runtime (native and managed code) in which a single producer occasionally has something interesting to make known to zero or more consumers. Right now, a well-known named event is used (and set to signaled state) by the producer using this PulseEvent function when it needs to make something known. Zero or more consumers wait on that event (WaitForSingleObject()) and perform an action in response. There is no need for two-way communication in my scenario, and the producer does not need to know if the event has any listeners, nor does it need to know if the event was successfully acted upon. On the other hand, I do not want any consumers to ever miss any events. In other words, the system needs to be perfectly reliable – but the producer does not need to know if that is the case or not. The scenario can be thought of as a “clock ticker” – i.e., the producer provides a semi-regular signal for zero or more consumers to count. And all consumers must have the correct count over any given period of time. No polling by consumers is allowed (performance reasons). The ticker is just a few milliseconds (20 or so, but not perfectly regular). Raymen Chen (The Old New Thing) has a blog post pointing out the “fundamentally flawed” nature of the PulseEvent() function, but I do not see an alternative for my scenario from Chen or the posted comments. Can anyone please suggest one? Please keep in mind that the IPC signal must cross process boundries on the machine, not simply threads. And the solution needs to have high performance in that consumers must be able to act within 10ms of each event.

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  • Outlook: Displaying email sender's job title in message list

    - by RexE
    Is there a way to display the sender's job title in the Outlook email list pane? I would like to see something like: From | Title | Subject | Received Joe Smith | President | Re: Proposal | 5:34 Bob Chen | Engineer | Fw: Request | 5:30 I am using Outlook 2010. All my mail comes through an Exchange 2010 server.

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  • Architectural requirements Q&amp;A

    A few days ago I was contacted by Lianping Chen a doctoral researcher from the Irish Software Engineering Research Centre. Lianping is doing research on how to elicit architectural significant requirements and he asked me a few questions, which I though, might be interesting to a wider audience. 1. Do you agree that architecture design and requirements elicitation are usually in parallel or have a big time overlap? In other words, Architectural...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Google I/O 2010 - OpenSocial in the Enterprise

    Google I/O 2010 - OpenSocial in the Enterprise Google I/O 2010 - Best practices for implementing OpenSocial in the Enterprise Social Web, Enterprise 201 Mark Weitzel, Matt Tucker, Mark Halvorson, Helen Chen, Chris Schalk Enterprise deployments of OpenSocial technologies brings an additional set of considerations that may not be apparent in a traditional social network implementation. In this session, several enterprise vendors will demonstrate how they've been working together to address these issues in a collection of "Best Practices". This session will also provide a review of existing challenges for enterprise implementations of OpenSocial. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 5 0 ratings Time: 38:23 More in Science & Technology

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  • [objc_getClass("PLCameraController") sharedInstance] always returns nil in iPhone

    - by paul simmons
    I am trying to apply Mike Chen's answer here, using SDK 3.0. In delegate.m file I implement; [viewController.view addSubview:[[objc_getClass("PLCameraController") sharedInstance] previewView]]; and in viewcontroller.m I implement: PLCameraController *cam = [objc_getClass("PLCameraController") sharedInstance]; CapturedImage = [cam _createPreviewImage]; but 'cam' is always nil. Any suggestions?

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  • How do you rotate a two dimensional array?

    - by swilliams
    Inspired by Raymond Chen's post, say you have a 4x4 two dimensional array, write a function that rotates it 90 degrees. Raymond links to a solution in pseudo code, but I'd like to see some real world stuff. [1][2][3][4] [5][6][7][8] [9][0][1][2] [3][4][5][6] Becomes: [3][9][5][1] [4][0][6][2] [5][1][7][3] [6][2][8][4] Update: Nick's answer is the most straightforward, but is there a way to do it better than n^2? What if the matrix was 10000x10000?

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  • Using the framework of the problems encountered SharpArch

    - by livebean
    I try to test SharpArch frame, directly in the provided example code to write some code to add test data, but unsuccessful, do not have any information to me! ICustomerRepository customerRepository = new CustomerRepository(); Customer customer = new Customer("Jack Chen"); customer.SetAssignedIdTo("JACKK"); customerRepository.Save(customer); I just had an instance of CustomerRepository operation, do not understand why there is no new data on the data table

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  • The code works but when using printf it gives me a weird answer. Help please [closed]

    - by user71458
    //Programmer-William Chen //Seventh Period Computer Science II //Problem Statement - First get the elapsed times and the program will find the //split times for the user to see. // //Algorithm- First the programmer makes the prototype and calls them in the //main function. The programmer then asks the user to input lap time data. //Secondly, you convert the splits into seconds and subtract them so you can //find the splits. Then the average is all the lap time's in seconds. Finally, //the programmer printf all the results for the user to see. #include <iostream> #include <stdlib.h> #include <math.h> #include <conio.h> #include <stdio.h> using namespace std; void thisgetsElapsedTimes( int &m1, int &m2, int &m3, int &m4, int &m5, int &s1, int &s2, int &s3, int &s4, int &s5); //this is prototype void thisconvertstoseconds ( int &m1, int &m2, int &m3, int &m4, int &m5, int &s1, int &s2, int &s3, int &s4, int &s5, int &split1, int &split2, int &split3, int &split4, int &split5);//this too void thisfindsSplits(int &m1, int &m2, int &m3, int &m4, int &m5, int &split1, int &split2, int &split3, int &split4, int &split5, int &split6, int &split7, int &split8, int &split9, int &split10);// this is part of prototype void thisisthesecondconversation (int &split1M, int &split2M, int &split3M, int &split4M, int &split5M, int &split1S,int &split2S, int &split3S, int &split4S, int &split5S, int &split1, int &split2, int &split3, int &split4, int &split5);//this gets a value void thisfindstheaverage(double &average, int &split1, int &split2, int &split3, int &split4, int &split5);//and this void thisprintsstuff( int &split1M, int &split2M, int &split3M, int &split4M, int &split5M, int &split1S, int &split2S, int &split3S, int &split4S, int &split5S, double &average); //this prints int main(int argc, char *argv[]) { int m1, m2, m3, m4, m5, s1, s2, s3, s4, s5, split1, split2, split3, split4, split5, split1M, split2M, split3M, split4M, split5M, split1S, split2S, split3S, split4S, split5S; int split6, split7, split8, split9, split10; double average; char thistakescolon; thisgetsElapsedTimes ( m1, m2, m3, m4, m5, s1, s2, s3, s4, s5); thisconvertstoseconds ( m1, m2, m3, m4, m5, s1, s2, s3, s4, s5, split1, split2, split3, split4, split5); thisfindsSplits ( m1, m2, m3, m4, m5, split1, split2, split3, split4, split5, split6, split7, split8, split9, split10); thisisthesecondconversation ( split1M, split2M, split3M, split4M, split5M, split1S, split2S, split3S, split4S, split5S, split1, split2, split3, split4, split5); thisfindstheaverage ( average, split1, split2, split3, split4, split5); thisprintsstuff ( split1M, split2M, split3M, split4M, split5M, split1S, split2S, split3S, split4S, split5S, average); // these are calling statements and they call from the main function to the other functions. system("PAUSE"); return 0; } void thisgetsElapsedTimes(int &m1, int &m2, int &m3, int &m4, int &m5, int &s1, int &s2, int &s3, int &s4, int &s5) { char thistakescolon; cout << "Enter the elapsed time:" << endl; cout << " Kilometer 1 "; cin m1 thistakescolon s1; cout << " Kilometer 2 "; cin m2 thistakescolon s2; cout << " Kilometer 3 " ; cin m3 thistakescolon s3; cout << " Kilometer 4 "; cin m4 thistakescolon s4; cout << " Kilometer 5 "; cin m5 thistakescolon s5; // this gets the data required to get the results needed for the user to see // . } void thisconvertstoseconds (int &m1, int &m2, int &m3, int &m4, int &m5, int &s1, int &s2, int &s3, int &s4, int &s5, int &split1, int &split2, int &split3, int &split4, int &split5) { split1 = (m1 * 60) + s1;//this converts for minutes to seconds for m1 split2 = (m2 * 60) + s2;//this converts for minutes to seconds for m2 split3 = (m3 * 60) + s3;//this converts for minutes to seconds for m3 split4 = (m4 * 60) + s4;//this converts for minutes to seconds for m4 split5 = (m5 * 60) + s5;//this converts for minutes to seconds for m5 } void thisfindsSplits (int &m1, int &m2, int &m3, int &m4, int &m5,int &split1, int &split2, int &split3, int &split4, int &split5, int &split6, int &split7, int &split8, int &split9, int &split10)//this is function heading { split6 = split1; //this is split for the first lap. split7 = split2 - split1;//this is split for the second lap. split8 = split3 - split2;//this is split for the third lap. split9 = split4 - split3;//this is split for the fourth lap. split10 = split5 - split4;//this is split for the fifth lap. } void thisfindstheaverage(double &average, int &split1, int &split2, int &split3, int &split4, int &split5) { average = (split1 + split2 + split3 + split4 + split5)/5; // this finds the average from all the splits in seconds } void thisisthesecondconversation (int &split1M, int &split2M, int &split3M, int &split4M, int &split5M, int &split1S,int &split2S, int &split3S, int &split4S, int &split5S, int &split1, int &split2, int &split3, int &split4, int &split5) { split1M = split1 * 60; //this finds the split times split1S = split1M - split1 * 60; //then this finds split2M = split2 * 60; //and all of this split2S = split2M - split2 * 60; //does basically split3M = split3 * 60; //the same thing split3S = split3M - split3 * 60; //all of it split4M = split4 * 60; //it's also a split4S = split4M - split4 * 60; //function split5M = split5 * 60; //and it finds the splits split5S = split5M - split5 * 60; //for each lap. } void thisprintsstuff (int &split1M, int &split2M, int &split3M, int &split4M, int &split5M, int &split1S, int &split2S, int &split3S, int &split4S, int &split5S, double &average)// this is function heading { printf("\n kilometer 1 %d" , ":02%d",'split1M','split1S'); printf("\n kilometer 2 %d" , ":02%d",'split2M','split2S'); printf("\n kilometer 3 %d" , ":02%d",'split3M','split3S'); printf("\n kilometer 4 %d" , ":02%d",'split4M','split4S'); printf("\n kilometer 5 %d" , ":02%d",'split5M','split5S'); printf("\n your average pace is ",'average',"per kilometer \n", "William Chen\n"); // this printf so the programmer // can allow the user to see // the results from the data gathered. }

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  • links for 2010-04-29

    - by Bob Rhubart
    AS11 Oracle B2B Sync Support - Series 1 (Oracle Fusion Middleware - B2B Team Blog) Sinkarbabu Kirubanithi with part 1 of a planned 3-part series on synchronous message support in Oracle B2B 11g. (tags: oracle otn fusionmiddleware b2b) Java 2 Go!: How to write a simple yet “bullet-proof” object cache "So, while we were thinking hard to come up with the most efficient, generic and elegant way of finally implementing our weak and soft caches, Mr. Eric Chan, who is one of the main architects in Oracle Beehive team, had a very interesting breakthrough. In short terms, he thought of a very nice way of combining both WeakReference and SoftReference in our weak and soft caches so that they would provide exactly the same functionality without having to deal with those reference queues at all. Basically, instead of using a plain HashMap as our backing storage, we used a java.util.WeakHashMap in both our cache implementations. The hat trick was what and how to store things in it." - Eduardo Rodrigues (tags: oracle java sun) @jamet123: First Look – Oracle Data Mining "[Oracle Data Mining] is a nice product for Oracle database customers and well worth looking into. The new UI will only make it more so." James Taylor (tags: oracle otn datamining database) Live Webcast: Social BPM: Integrating Enterprise 2.0 with Business Applications #oracle Peggy Chen and Dan Tortorici show you how to take your business to the next level with a unified solution that fosters process-based collaboration between employees, partners, and customers. Wednesday, May 12, 2010 at 11:00am PT / 2:00pm ET (tags: oracle otn enterprise2.0 webcast)

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  • Running an intern program

    - by dotneteer
    This year I am running an unpaid internship program for high school students. I work for a small company. We have ideas for a few side projects but never have time to do them. So we experiment by making them intern projects. In return, we give these interns guidance to learn, personal attentions, and opportunities with real-world projects. A few years ago, I blogged about the idea of teaching kids to write application with no more than 6 hours of training. This time, I was able to reduce the instruction time to 4 hours and immediately put them into real work projects. When they encounter problems, I combine directions, pointer to various materials on w3school, Udacity, Codecademy and UTube, as well as encouraging them to  search for solutions with search engines. Now entering the third week, I am more than encouraged and feeling accomplished. Our the most senior intern, Christopher Chen, is a recent high school graduate and is heading to UC Berkeley to study computer science after the summer. He previously only had one year of Java experience through the AP computer science course but had no web development experience. Only 12 days into his internship, he has already gain advanced css skills with deeper understanding than more than half of the “senior” developers that I have ever worked with. I put him on a project to migrate an existing website to the Orchard content management system (CMS) with which I am new as well. We were able to teach each other and quickly gain advanced Orchard skills such as creating custom theme and modules. I felt very much a relationship similar to the those between professors and graduate students. On the other hand, I quite expect that I will lose him the next summer to companies like Google, Facebook or Microsoft. As a side note, Christopher and I will do a two part Orchard presentations together at the next SoCal code camp at UC San Diego July 27-28. The first part, “creating an Orchard website on Azure in 60 minutes”, is an introductory lecture and we will discuss how to create a website using Orchard without writing code. The 2nd part, “customizing Orchard websites without limit”, is an advanced lecture and we will discuss custom theme and module development with WebMatrix and Visual Studio.

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  • Oracle Enterprise Manager users present today at Oracle Users Forum

    - by Anand Akela
    Oracle Users Forum starts in a few minutes at Moscone West, Levels 2 & 3. There are more than hundreds of Oracle user sessions during the day. Many Oracle Oracle Enterprise Manager users are presenting today as well.  In addition, we will have a Twitter Chat today from 11:30 AM to 12:30 PM with IOUG leaders, Enterprise Manager SIG contributors and many speakers. You can participate in the chat using hash tag #em12c on Twitter.com or by going to  tweetchat.com/room/em12c      (Needs Twitter credential for participating).  Feel free to join IOUG and Enterprise team members at the User Group Pavilion on 2nd Floor, Moscone West. RSVP by going http://tweetvite.com/event/IOUG  . Don't miss the Oracle Open World welcome keynote by Larry Ellison this evening at 5 PM . Here is the complete list of Oracle Enterprise Manager sessions during the Oracle Users Forum : Time Session Title Speakers Location 8:00AM - 8:45AM UGF4569 - Oracle RAC Migration with Oracle Automatic Storage Management and Oracle Enterprise Manager 12c VINOD Emmanuel -Database Engineering, Dell, Inc. Wendy Chen - Sr. Systems Engineer, Dell, Inc. Moscone West - 2011 8:00AM - 8:45AM UGF10389 -  Monitoring Storage Systems for Oracle Enterprise Manager 12c Anand Ranganathan - Product Manager, NetApp Moscone West - 2016 9:00AM - 10:00AM UGF2571 - Make Oracle Enterprise Manager Sing and Dance with the Command-Line Interface Ray Smith - Senior Database Administrator, Portland General Electric Moscone West - 2011 10:30AM - 11:30AM UGF2850 - Optimal Support: Oracle Enterprise Manager 12c Cloud Control, My Oracle Support, and More April Sims - DBA, Southern Utah University Moscone West - 2011 12:30PM-2:00PM UGF5131 - Migrating from Oracle Enterprise Manager 10g Grid Control to 12c Cloud Control    Leighton Nelson - Database Administrator, Mercy Moscone West - 2011 2:15PM-3:15PM UGF6511 -  Database Performance Tuning: Get the Best out of Oracle Enterprise Manager 12c Cloud Control Mike Ault - Oracle Guru, TEXAS MEMORY SYSTEMS INC Tariq Farooq - CEO/Founder, BrainSurface Moscone West - 2011 3:30PM-4:30PM UGF4556 - Will It Blend? Verifying Capacity in Server and Database Consolidations Jeremiah Wilton - Database Technology, Blue Gecko / DatAvail Moscone West - 2018 3:30PM-4:30PM UGF10400 - Oracle Enterprise Manager 12c: Monitoring, Metric Extensions, and Configuration Best Practices Kellyn Pot'Vin - Sr. Technical Consultant, Enkitec Moscone West - 2011 Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Oracle Open World 2012 is Here!

    - by thatjeffsmith
    Just a quick post today and then probably not much more until next week. Speaking, running hands on labs, meets and greets, and trying to keep up with folks like @oraclenerd means I won’t have much time to write until I get home from San Francisco. Wanted to give a quick shout out to my co-worker and partner-in-Product Management-crime, Ashley Chen this morning. She signed me up for a run across the Golden Gate and back with @bamcgill a few months ago…mostly with my permission. The only thing was, I didn’t run at the time, and that’s basically a 5k. But having goals is good. And yesterday I met a big goal of mine – not looking stupid trying to run across the Golden Gate Bridge. Ok, I did the run and mabye looked a little bit stupid. Ashley, Barry, and I Pre-Run Perfect weather and no fog to cloud the view! So the pre-show fun is over and now it’s time for the show fun to begin. At Oracle Open World? Come by our demo pods. We’re with the other Database folks in the back right-hand corner. We’ll have folks on hand to talk and show Oracle SQL Developer, Oracle SQL Developer Data Modeler, Migrations, and Oracle APEX Listener. Oracle SQL Developer Demo Pod I have the full schedule of SQL Developer presentations and hands on labs here. I know there’s a lot of news on tap this week in the world of Oracle, and we’ll start talking more about it soon. So be sure to subscribe to my feed if you don’t want to miss any of my posts. And I promise not to post any more pictures me. Speaking of pictures, thanks to @dmcghan – or as I call him, ‘Dan the Man’ for running with us and being our official portrait photographer! If you don’t follow him, he’s a great fountain of knowledge in the Oracle APEX world and is one of our ACEs.

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  • Oracle CRM For Public Sector, Commercial Business, Education

    - by michael.seback
    Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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