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  • creating decision tree based troubleshooting documentation?

    - by Joseph
    We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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  • Looking for Recommendations on a Mid-Range IP KVM

    - by Joseph Sokoly
    I have currently been tasked with tracking down an IP KVM for our new data center, but I'm coming up blank on good reviews of KVMs. We're looking at a rack of 5 to 10 servers that would be hooked in. Does anyone have some recommendations on places to research KVMs, or have some of their own recommendations?

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  • Connecting to my SMTP server

    - by Joseph Silvashy
    I have a few questions, I just installed SMTP on my Ubuntu server, and I want to know how to connect to it from a different machine... I'm not really clear. I tried: telnet my.servers.ip.address 25 I think it's running on port 25, but I don't know where to find out, its not in the conf file anywhere. Additionally do I need it to be a FDQN? or can I just access my mail server via it's IP address? I know that the service works on the machine because I'm able to echo test | mail -s "test" [email protected] Any help debugging or understanding this would be helpful, thanks guys!

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  • How do I allow mysqld to use more than 24.9% of my cpu?

    - by Joseph Yancey
    I have a Web server running on RHEL that is running Apache and MySQL. It has a Quad core 3.2Ghz Xeon CPU and 8 Gigs of RAM Most of the time, we don't have any issues at all. Our web application is very database intensive. When our usage gets pretty heavy MySQL will peg out at using 24.9% of the cpu. Most of the time, it hangs around below 5%. I have speculated that it is only using one core of the CPU and it is pegging out that core but TOP shows me in the cpu column that mysqld changes cores even while the usage stays at 24.9%. When it does this MySQL gets painfully slow as it is queuing up queries Is there some magic configuration that will tell mysql to use more cpu when it needs to? Also, any other advice on my configuration would be helpful. We run two applications on this server. One that runs Innodb but doesn't get much usage (it has been replaced by the other app), and one that runs MyIsam and gets lots of use. Overall, our whole mysql data directory is something like 13Gigs if that matters at all. Here is my config: [root@ProductionLinux root]# cat /etc/my.cnf [mysqld] server-id = 71 log-bin = /var/log/mysql/mysql-bin.log binlog-do-db = oldapplication binlog-do-db = newapplication binlog-do-db = support thread_cache_size = 30 key_buffer_size = 256M table_cache = 256 sort_buffer_size = 4M read_buffer_size = 1M skip-name-resolve innodb_data_home_dir = /usr/local/mysql/data/ innodb_data_file_path = InnoDB:100M:autoextend set-variable = innodb_buffer_pool_size=70M set-variable = innodb_additional_mem_pool_size=10M set-variable = max_connections=500 innodb_log_group_home_dir = /usr/local/mysql/data innodb_log_arch_dir = /usr/local/mysql/data set-variable = innodb_log_file_size=20M set-variable = innodb_log_buffer_size=8M innodb_flush_log_at_trx_commit = 1 log-queries-not-using-indexes log-error = /var/log/mysql/mysql-error.log mysql show variables; +---------------------------------+-----------------------------------------------------------------------------+ | Variable_name | Value | +---------------------------------+-----------------------------------------------------------------------------+ | auto_increment_increment | 1 | | auto_increment_offset | 1 | | automatic_sp_privileges | ON | | back_log | 50 | | basedir | /usr/local/mysql-standard-5.0.18-linux-x86_64-glibc23/ | | binlog_cache_size | 32768 | | bulk_insert_buffer_size | 8388608 | | character_set_client | latin1 | | character_set_connection | latin1 | | character_set_database | latin1 | | character_set_results | latin1 | | character_set_server | latin1 | | character_set_system | utf8 | | character_sets_dir | /usr/local/mysql-standard-5.0.18-linux-x86_64-glibc23/share/mysql/charsets/ | | collation_connection | latin1_swedish_ci | | collation_database | latin1_swedish_ci | | collation_server | latin1_swedish_ci | | completion_type | 0 | | concurrent_insert | 1 | | connect_timeout | 5 | | datadir | /usr/local/mysql/data/ | | date_format | %Y-%m-%d | | datetime_format | %Y-%m-%d %H:%i:%s | | default_week_format | 0 | | delay_key_write | ON | | delayed_insert_limit | 100 | | delayed_insert_timeout | 300 | | delayed_queue_size | 1000 | | div_precision_increment | 4 | | engine_condition_pushdown | OFF | | expire_logs_days | 0 | | flush | OFF | | flush_time | 0 | | | ft_max_word_len | 84 | | ft_min_word_len | 4 | | ft_query_expansion_limit | 20 | | ft_stopword_file | (built-in) | | group_concat_max_len | 1024 | | have_archive | YES | | have_bdb | NO | | have_blackhole_engine | NO | | have_compress | YES | | have_crypt | YES | | have_csv | NO | | have_example_engine | NO | | have_federated_engine | NO | | have_geometry | YES | | have_innodb | YES | | have_isam | NO | | have_ndbcluster | NO | | have_openssl | NO | | have_query_cache | YES | | have_raid | NO | | have_rtree_keys | YES | | have_symlink | YES | | init_connect | | | init_file | | | init_slave | | | innodb_additional_mem_pool_size | 10485760 | | innodb_autoextend_increment | 8 | | innodb_buffer_pool_awe_mem_mb | 0 | | innodb_buffer_pool_size | 73400320 | | innodb_checksums | ON | | innodb_commit_concurrency | 0 | | innodb_concurrency_tickets | 500 | | innodb_data_file_path | InnoDB:100M:autoextend | | innodb_data_home_dir | /usr/local/mysql/data/ | | innodb_doublewrite | ON | | innodb_fast_shutdown | 1 | | innodb_file_io_threads | 4 | | innodb_file_per_table | OFF | | innodb_flush_log_at_trx_commit | 1 | | innodb_flush_method | | | innodb_force_recovery | 0 | | innodb_lock_wait_timeout | 50 | | innodb_locks_unsafe_for_binlog | OFF | | innodb_log_arch_dir | /usr/local/mysql/data | | innodb_log_archive | OFF | | innodb_log_buffer_size | 8388608 | | innodb_log_file_size | 20971520 | | innodb_log_files_in_group | 2 | | innodb_log_group_home_dir | /usr/local/mysql/data | | innodb_max_dirty_pages_pct | 90 | | innodb_max_purge_lag | 0 | | innodb_mirrored_log_groups | 1 | | innodb_open_files | 300 | | innodb_support_xa | ON | | innodb_sync_spin_loops | 20 | | innodb_table_locks | ON | | innodb_thread_concurrency | 20 | | innodb_thread_sleep_delay | 10000 | | interactive_timeout | 28800 | | join_buffer_size | 131072 | | key_buffer_size | 268435456 | | key_cache_age_threshold | 300 | | key_cache_block_size | 1024 | | key_cache_division_limit | 100 | | language | /usr/local/mysql-standard-5.0.18-linux-x86_64-glibc23/share/mysql/english/ | | large_files_support | ON | | large_page_size | 0 | | large_pages | OFF | | license | GPL | | local_infile | ON | | locked_in_memory | OFF | | log | OFF | | log_bin | ON | | log_bin_trust_function_creators | OFF | | log_error | /var/log/mysql/mysql-error.log | | log_slave_updates | OFF | | log_slow_queries | OFF | | log_warnings | 1 | | long_query_time | 10 | | low_priority_updates | OFF | | lower_case_file_system | OFF | | lower_case_table_names | 0 | | max_allowed_packet | 1048576 | | max_binlog_cache_size | 18446744073709551615 | | max_binlog_size | 1073741824 | | max_connect_errors | 10 | | max_connections | 500 | | max_delayed_threads | 20 | | max_error_count | 64 | | max_heap_table_size | 16777216 | | max_insert_delayed_threads | 20 | | max_join_size | 18446744073709551615 | | max_length_for_sort_data | 1024 | | max_relay_log_size | 0 | | max_seeks_for_key | 18446744073709551615 | | max_sort_length | 1024 | | max_sp_recursion_depth | 0 | | max_tmp_tables | 32 | | max_user_connections | 0 | | max_write_lock_count | 18446744073709551615 | | multi_range_count | 256 | | myisam_data_pointer_size | 6 | | myisam_max_sort_file_size | 9223372036854775807 | | myisam_recover_options | OFF | | myisam_repair_threads | 1 | | myisam_sort_buffer_size | 8388608 | | myisam_stats_method | nulls_unequal | | net_buffer_length | 16384 | | net_read_timeout | 30 | | net_retry_count | 10 | | net_write_timeout | 60 | | new | OFF | | old_passwords | OFF | | open_files_limit | 2510 | | optimizer_prune_level | 1 | | optimizer_search_depth | 62 | | pid_file | /usr/local/mysql/data/ProductionLinux.pid | | port | 3306 | | preload_buffer_size | 32768 | | protocol_version | 10 | | query_alloc_block_size | 8192 | | query_cache_limit | 1048576 | | query_cache_min_res_unit | 4096 | | query_cache_size | 0 | | query_cache_type | ON | | query_cache_wlock_invalidate | OFF | | query_prealloc_size | 8192 | | range_alloc_block_size | 2048 | | read_buffer_size | 1044480 | | read_only | OFF | | read_rnd_buffer_size | 262144 | | relay_log_purge | ON | | relay_log_space_limit | 0 | | rpl_recovery_rank | 0 | | secure_auth | OFF | | server_id | 71 | | skip_external_locking | ON | | skip_networking | OFF | | skip_show_database | OFF | | slave_compressed_protocol | OFF | | slave_load_tmpdir | /tmp/ | | slave_net_timeout | 3600 | | slave_skip_errors | OFF | | slave_transaction_retries | 10 | | slow_launch_time | 2 | | socket | /tmp/mysql.sock | | sort_buffer_size | 4194296 | | sql_mode | | | sql_notes | ON | | sql_warnings | ON | | storage_engine | MyISAM | | sync_binlog | 0 | | sync_frm | ON | | sync_replication | 0 | | sync_replication_slave_id | 0 | | sync_replication_timeout | 10 | | system_time_zone | CST | | table_cache | 256 | | table_lock_wait_timeout | 50 | | table_type | MyISAM | | thread_cache_size | 30 | | thread_stack | 262144 | | time_format | %H:%i:%s | | time_zone | SYSTEM | | timed_mutexes | OFF | | tmp_table_size | 33554432 | | tmpdir | | | transaction_alloc_block_size | 8192 | | transaction_prealloc_size | 4096 | | tx_isolation | REPEATABLE-READ | | updatable_views_with_limit | YES | | version | 5.0.18-standard-log | | version_comment | MySQL Community Edition - Standard (GPL) | | version_compile_machine | x86_64 | | version_compile_os | unknown-linux-gnu | | wait_timeout | 28800 | +---------------------------------+-----------------------------------------------------------------------------+ 210 rows in set (0.00 sec)

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  • Packet flooding while configuring a Debian L2TP/IPSec client?

    - by Joseph B.
    I'm currently at my wits end trying to configure an L2TP over IPSec VPN connection on my Debian using openswan and xl2tp box connecting to a server of unknown configuration. I've managed to successfully establish the connection and everything appears to be working well until I attempt to set the VPN connection as my default route, at which point I see a massive flood of packets simultaneously being transmitted (on the tune of ~1.5 GB in about 2min) until the server drops my connection. Prior to this network traffic on all my interfaces is minimal. According to iftop the majority of this traffic appears to be coming out of port 12, although I can't seem to figure out how to finger a specific process. If I instead just route traffic destined for 74.0.0.0/8 through it I'm able to access Google's servers through the VPN without issue. My xl2tp.conf file is: [lac vpn-nl] lns = example.vpn.com name = myusername pppoptfile = /etc/ppp/options.l2tpd.client My options.l2tpd.client file is: ipcp-accept-local ipcp-accept-remote refuse-eap require-mschap-v2 noccp noauth idle 1800 mtu 1410 mru 1410 usepeerdns lock name myusername password mypassword connect-delay 5000 And my routing table looks like: Destination Gateway Genmask Flags Metric Ref Use Iface 10.5.2.1 * 255.255.255.255 UH 0 0 0 ppp0 10.0.50.0 * 255.255.255.0 U 0 0 0 eth0 10.50.0.0 * 255.255.0.0 U 0 0 0 eth0 10.0.0.0 * 255.255.0.0 U 0 0 0 eth0 192.168.0.0 * 255.255.0.0 U 0 0 0 eth0 loopback * 255.0.0.0 U 0 0 0 lo default * 0.0.0.0 U 0 0 0 ppp0 I'm seeing absolutely nothing in auth.log and syslog during this time and can't seem to find any other log files it might be writing to. Any suggestions would be appreciated!

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  • Install XP over Ubuntu. (Flash Drive)

    - by Joseph
    My girlfriend needs to install Windows XP over Ubuntu on her PC, because she need to run some software that Wine and a visual machine can't handle as well as the 'real' thing. Problem is, it seems very difficult to make a bootable flash drive with the files from a XP .iso from Ubuntu. All the guides I could find was about Windows 7, formatting the USB as NTFS, then use UNetbootin to extract the files to the USB. Problem is, that only works with 7, not XP. Does anyone know how I can make a bootable XP flash drive? Thanks! It's really important.

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  • Multiple user directories on EC2

    - by Joseph
    Im trying to set up multiple user directories on EC2 running Ubuntu, but im not sure how to set it up correctly so that i can serve files in the following format: http://<ec2 ip address>/user_1/public_html/file1.html and http://<ec2 ip address>/user_2/public_html/file3.html and so on for every user that i add. I tried looking for the httpd.conf file but i coulndt find it i only found apache2.conf Thank you guys.

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  • Remove Duplicate Messages from Maildir

    - by Joseph Holsten
    I've got a bunch of duplicate messages in my IMAP server's Maildir. What's the best way to remove them? Some relevant points: Shared Message-ID is usually a good enough definition of duplicate. A tiny script that removes all but one of the duplicate messages would work. Sometimes it's necessary to find duplicates based on shared message bodies. What's a reasonable definition of shared here? Bitwise equivalent? What about weird differences in line wrapping, escaping, character encoding? Sometimes there's some meaningful difference between 'duplicate' messages. What's the best way to review the differences in sets of 'duplicate' messages? Diffs?

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  • Cisco 1760 T1 Setup

    - by Joseph
    My 1760 has a WIC1-T1 card in Slot 0 and the slot 0 "OK" light is lit. When the router boots it shows that it sees the T1 card. I would like to configure my T1. I received the following details from my ISP: * Removed IP's IP Version: IPv4 Router Interface: edge1.mia1 -- t1-2/1/0:2:13 -- Switch Port: Vlan: WAN Network: 4.59.?.?/30 Level3 Side: 4.59.?.? Customer Side: 4.59.?.? Cust. LAN IPs: 4.59.?.?/27 The problem is that it is not listed under interfaces. I am a noob with IOS, please let me know if you need more details. Thanks.

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  • Xubuntu Running Slower than windows with constant freezing

    - by Joseph
    So I switched my computer to Ubuntu after some issues with Windows, then switched the GUI to Xubuntu after I noticed Ubuntu and Unity were painfully slow. I'm running an i5 with 8 gigs of ram and I still experience at least one full freeze (where I can't do anything and have to unplug) per week. REISUB does nothing and never has. I am constantly running Virtualbox because I still need Windows. Any thoughts to prevent this annoying freezing?

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  • Amazon EC2 Socket connection not being accepted

    - by Joseph
    I am trying to run a java application on my EC2 instance. The application accepts socket connections on port 54321. If I try and connect to it, it times out. My Security Group is set as: TCP Port (Service) Source Action 21 0.0.0.0/0 Delete 22 (SSH) 0.0.0.0/0 Delete 80 (HTTP) 0.0.0.0/0 Delete 20393 0.0.0.0/0 Delete 54321 0.0.0.0/0 Delete Is there anything else I need to do? # iptables -nvL Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination # iptables -nvL -t nat Chain PREROUTING (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain POSTROUTING (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination #

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  • How can I get my email to go to Gmail and my hosted server?

    - by Joseph
    I've switched my main domain to point the MX to Google Apps, and my actual domain's server with the lowest MX priority. My idea is to have my primary emails on Google Apps, where the secondary are via Cpanel. Is this even possible? Currently MX records read: 0 Google 4 Google 4 Google 9 Google 9 Google 10 My server I have [email protected] which is added in G. Apps, and [email protected] which is only added in cpanel. Is there anyway to get this to work?

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  • Automatic sort for excel worksheet

    - by Joseph
    I want to create a to-do list in Excel that automatically sorts the to-do entries in a list, in order of ones to do first (closest deadlines). I would also like a section that shows the tasks for today and another for high-priority tasks coming up within a week. I have not programmed in Excel before. I know Python and JavaScript, but want an Excel solution that runs inside Excel (maybe using VBA, the Excel programming language). Is this sort of thing possible in Excel?

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  • Steps To Modify Popular Themes On Windows XP

    Personal computer users are familiar with the various exciting themes available with all versions of Microsoft Windows XP.In fact, almost each and every version of this hugely popular operating syste... [Author: Steffen Anderson - Computers and Internet - March 29, 2010]

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  • Find Out Which PC Games Are Vista Compatible

    Do you know that for games, there is no other PC operating system that offers as great a variety as an operating system released by Microsoft? Therefore Windows Vista from Microsoft is no exception. ... [Author: Steffen Anderson - Computers and Internet - March 29, 2010]

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  • Fix Your Email Problems In Simple Steps

    E-mail Fix up(http://www.onlinepc24x7.com/product.php?plan_id=p5&price=17&plan=Email%20Fixup&cur=USDℑ=emailfixup.jpg&cs=171d03aa25e2fcc64c4b3c69e42e9f94&) is a convenient way of dealing with em... [Author: Steffen Anderson - Computers and Internet - April 03, 2010]

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  • Useful utilities - LINQPAD

    - by TATWORTH
    Recently I came across LINQPAD at http://www.linqpad.net/ a free utility by Joseph Alabahari. This is an excellent tool for developing and testing LINQ queries before you incorporate them into your C# programs. If you get stuck as I did at one point recently there is the MSDN Linq forum at http://forums.microsoft.com/MSDN/ShowForum.aspx?siteid=1&ForumID=123 where  you can ask for help.

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  • Developing Essbase Applications de Cameron Lackpour, critique par Sébastien Roux

    Bonjour La rédaction de DVP a lu pour vous l'ouvrage suivant: Developing Essbase Applications - Advanced Techniques for Finance and IT Professionals de Dave Anderson, Joe Aultman, John Booth, Gary Crisci, Natalie Delemar, Dave Farnsworth, Michael Nader, Dan Pressman, Rob Salzmann, Tim Tow, Jake Turrell et Angela Wilcox, sous la direction de Cameron Lackpour paru aux Editions Auerbach Publications [IMG]http://images-eu.amazon.com/images/P/1466553308.01.LZZZZZZZ.jpg[/IMG] L'avez-vous lu ? Comptez-vous le lire bientô...

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  • The Current Trend Towards Email Hosting

    Email is today without doubt the most important business tool for organisations of all sizes - just look at the chaos caused if a company';s email goes down even for an hour. Its indispensable nature ... [Author: Joseph Volcy - Computers and Internet - March 29, 2010]

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  • SQL Search- The Search and the Sequel

    It started out as an experiment to try to explore different ways of creating a software tool that people would want. It ended up as a tool that Red Gate is giving away to the SQL Server community in return for the contribution to the project of so many of Red Gate's friends within the community. But was it easy to do? Bob Cramblitt and Richard Collins went to find out by talking to Tanya Joseph, who managed the project that turned the concept into a product.

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  • MSDN Magazine: Patterns for High Availability, Scalability, and Computing Power with Windows Azure

    In this article, Joshy Joseph, a principal architect with Microsoft Services Managed Solutions Group, examines the typical cloud platform architecture and some common architectural patterns, along with their implementation on the Windows Azure offering from Microsoft....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Google I/O 2012 - Google Compute Engine -- Technical Details

    Google I/O 2012 - Google Compute Engine -- Technical Details Joe Beda, Evan Anderson This session will provide an in depth overview of Google Compute Engine. Google Compute provides Virtual Machines optimized for large scale data processing and analytics. We will dive into the core concepts, API, unique features and architectural best practices in the context of concrete examples. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 2497 88 ratings Time: 01:01:39 More in Science & Technology

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