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  • Oracle WebCenter: Social Networking & Collaboration

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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  • 3 Trends for SMBs around Social, Mobile, and Sensor

    - by Socially_Aware_Enterprise
    While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends.  Interestingly,  the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end.  Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to. 

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  • Google I/O 2010 - Fluid social experiences across sites

    Google I/O 2010 - Fluid social experiences across sites Google I/O 2010 - Bridging the islands: Building fluid social experiences across websites Social Web 201 John Panzer, Joseph Smarr As more sites add social functionality, profiles, friends, and conversations are becoming increasingly fragmented. But an emerging collection of open technologies aim to help bridge these social islands, allowing users to seamlessly move between sites and have unified conversations that span multiple web sites. Learn how OpenID, OAuth, Portable Contacts, ActivityStrea.ms, and Salmon can help you connect to the rest of the Social Web. For all I/O 2010 sessions, please go to code.google.com/events/io/2010/sessions.html From: GoogleDevelopers Views: 2 0 ratings Time: 01:01:42 More in Science & Technology

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  • Oracle Social Network Developer Challenge: HarQen Nodal

    - by Kellsey Ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. We wrapped the Oracle Social Network Developer Challenge last week at OpenWorld, and this week, I’ll be sharing all the entries. All the teams that entered our challenge did a ton of work and built really interesting integrations with Oracle Social Network, and I want to showcase their hard work and innovative ideas. Today, I give you Nodal from the HarQen (@harqen) team, Kris Gösser (@krisgosser), Jesse Vogt (@jesse_vogt) and Matt Stockton (@mstockton). The guys from HarQen built Nodal to provide a visual way to navigate your connections and conversations in Oracle Social Network and view relationships. Using Nodal, you can: Search through names and profiles in Oracle Social Network. Choose people and view their social graphs in a visually useful way. Expand nodes in the social graph and add that person’s social graph to the Nodal view for comparison. Move nodes around and lock them in place for easier viewing, using a physics engine for movement. Adjust the physics engine properties according to your viewing preferences. Select nodes in the social graph and create a conversation directly based on the selection. Here are some shots of Nodal. They really don’t do the physics engine justice, but maybe the guys at Harqen will post a video of what they did for your viewing pleasure. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; }   Nodal’s visuals wowed the judges and the audience, and anyone with a decent-sized social network presence understands the need for good network visualization. Tools like Nodal allow you to discover hidden connections in your network and maximize the value of your weak ties and find mavens, a very important key to getting work done. Thanks to the HarQen team for participating in our challenge. We hope they had a good experience. Look for the details of the other entries this week.

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  • What gaming keyboard(s) will work with Ubuntu?

    - by belacqua
    I've been looking at gaming keyboards to use on Ubuntu system. Microsoft has a few popular ones (e.g., Sidewinder X4, X6), but the programmable function keys appear to be unusable without the Windows software. (Though here's a post from someone who has a more recent project that uses usbmon and xdotool to add functions to some keys.) Another choice in my budget is the Cyborg V.05. It seems about right for my needs, but I would be depressed having a bunch of useless, nonprogrammable keys on it. Logitech has some models (e.g., the Logitech G110), though again I expect that the extensive macro capabilities (which I don't need) would be lost under Linux. There's a project called g15tools which has some code to work with older Logitech gaming models, but I don't know what the current status is. Last entry there was in March 2010. There are also a number of very old posts around the internet with regard to the Logitech G11 and G15. Compatibility with the current keyboards, Ubuntu version, and Linux kernel are suspect. I'm in the U.S., and so it appears that few of the Roccat keyboards are available, and they're over-priced. Support might be OK for these, though -- there's a short Phoronix article about Roccat improving their Linux support, and there's also a project and webpage for "Using Roccat Hardware with Linux". Honestly, the only feature I have to have is good backlighting for the keys, and if it's not wired (which is fine), the wireless capability should function. I could probably live with dead function keys, as long as they weren't in places that would interfere with things like Unity/compiz shortcuts. Any experience or suggestions? I've not seen much to inspire confidence with programmable/macro keys. There is a thread (with no solutions) on the Sidewinder X4 on ubuntuforums here. I'm also considering the Logitech Illuminated Keyboard as a possibility, even though it's not specifically a gaming keyboard. It is backlit, and it's supposed to be a nice keyboard.

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  • Augmenting your Social Efforts via Data as a Service (DaaS)

    - by Mike Stiles
    The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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  • Social Technology and the Potential for Organic Business Networks

    - by Michael Snow
    Guest Blog Post by:  Michael Fauscette, IDCThere has been a lot of discussion around the topic of social business, or social enterprise, over the last few years. The concept of applying emerging technologies from the social Web, combined with changes in processes and culture, has the potential to provide benefits across the enterprise over a wide range of operations impacting employees, customers, partners and suppliers. Companies are using social tools to build out enterprise social networks that provide, among other things, a people-centric collaborative and knowledge sharing work environment which over time can breakdown organizational silos. On the outside of the business, social technology is adding new ways to support customers, market to prospects and customers, and even support the sales process. We’re also seeing new ways of connecting partners to the business that increases collaboration and innovation. All of the new "connectivity" is, I think, leading businesses to a business model built around the concept of the network or ecosystem instead of the old "stand-by-yourself" approach. So, if you think about businesses as networks in the context of all of the other technical and cultural change factors that we're seeing in the new information economy, you can start to see that there’s a lot of potential for co-innovation and collaboration that was very difficult to arrange before. This networked business model, or what I've started to call “organic business networks,” is the business model of the information economy.The word “organic” could be confusing, but when I use it in this context, I’m thinking it has similar traits to organic computing. Organic computing is a computing system that is self-optimizing, self-healing, self-configuring, and self-protecting. More broadly, organic models are generally patterns and methods found in living systems used as a metaphor for non-living systems.Applying an organic model, organic business networks are networks that represent the interconnectedness of the emerging information business environment. Organic business networks connect people, data/information, content, and IT systems in a flexible, self-optimizing, self-healing, self-configuring, and self-protecting system. People are the primary nodes of the network, but the other nodes — data, content, and applications/systems — are no less important.A business built around the organic business network business model would incorporate the characteristics of a social business, but go beyond the basics—i.e., use social business as the operational paradigm, but also use organic business networks as the mode of operating the business. The two concepts complement each other: social business is the “what,” and the organic business network is the “how.”An organic business network lets the business work go outside of traditional organizational boundaries and become the continuously adapting implementation of an optimized business strategy. Value creation can move to the optimal point in the network, depending on strategic influencers such as the economy, market dynamics, customer behavior, prospect behavior, partner behavior and needs, supply-chain dynamics, predictive business outcomes, etc.An organic business network driven company is the antithesis of a hierarchical, rigid, reactive, process-constrained, and siloed organization. Instead, the business can adapt to changing conditions, leverage assets effectively, and thrive in a hyper-connected, global competitive, information-driven environment.To hear more on this topic – I’ll be presenting in the next webcast of the Oracle Social Business Thought Leader Webcast Series - “Organic Business Networks: Doing Business in a Hyper-Connected World” this coming Thursday, June 21, 2012, 10:00 AM PDT – Register here

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  • How to disable the Social Reader Application in Facebook?

    - by Rekha
    Social Reader Application has made the process of sharing in Facebook easy but it looks like whatever we read is being displayed in our Facebook’s page. How to avoid this sharing? In the recent days, everyone’s Facebook Page is being flooded with various news from all the Social Reader Applications we have enabled. Even though this is a good idea to share the current news to everyone, it still seems to have taken away our privacy of what content we actually read. To avoid displaying the news on our Facebook page: 1. If you want the feeds to be displayed in your page but not to be shown to public or friends, just select from the options that are listed when you give permission for the Social Reader when you first read a feed. 2. Select Account Settings from the drop down menu on the top right corner of your FB page. Select Apps Tab which is available in the left side of the page. Here you can change the App Settings or completely delete the App. 3. You can also block Social Reader and other applications’ feeds that are read by your friends. In the right corner of the feed, click the drop-down icon and select “Hide all by ‘Application’” option. By selecting this, you would not be able to see any feeds from your friends too. 4. If you are intrigued by the feeds, you can just copy the title in your search engine and then read directly from their sites. This will not list the feed in your Facebook page.

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  • Why I Love the Social Management Platform I Use

    - by Mike Stiles
    Not long ago, I asked the product heads for the various components of the Oracle Social Cloud’s SRM to say what they thought was coolest about their component. And while they did a fine job, it was recently pointed out to me that no one around here uses the platform in a real-world setting more than I do, as I not only blog and podcast my brains out, I also run Oracle Social’s own social properties. Of course I’m pro-Oracle Social’s product. Duh. But if you can get around immediately writing this off as a puff piece, there are real reasons beyond my employment that the Oracle SRM works for me as a community manager. If it didn’t, I could have simply written about something else, like how people love smartphones or something genius like that. Post Grid I like seeing what I want to see. I’m difficult that way. Post grid lets me see all posts for all channels, with custom columns showing me how posts are doing. I can filter the grid by social channel, published, scheduled, draft, suggested, etc. Then there’s a pullout side panel that shows me post details, including engagement analytics. From the pullout, I can preview the post, do a quick edit, a full edit, or (my favorite) copy a post so I can edit it and schedule it for other times so I don’t have to repeat from scratch. I’m not lazy, just time conscious. The Post Creation Environment Given our post volume, I need this to be as easy as it can be. I can highlight which streams I want the post to go out on, edit for the individual streams, maintain a media library that’s easy to upload to and attach from, tag posts, insert links that auto-shorten to an orac.le shortlink, schedule with a nice calendar visual, geo-target, drop photos inline into Twitter, and review each post. Watching My Channels The Engage component of the Oracle SRM brings in and drops into a grid the activity that’s happening on all my channels. I keep this open round-the-clock. Again, I get to see only what I want; social network, stream, unread messages, engagement by how I labeled them, and date range. I can bring up a post with a click, reply, label it, retweet it, assign it, delete it, archive it, etc. So don’t bother trying to be a troll on my channels. Analytics Social publishing and engaging 24/7 would be pretty unrewarding if I couldn’t see how our audience was responding. Frankly, I get more analytics than I know what to do with (I’m a content creator, not a data analyst). But I do know what numbers I care about, and they’re available by channel, date range, and campaigns. I’m seeing fan count, sources and demographics. I’m seeing engagement, what kinds of posts are getting engagement, and top engagers. I’m seeing my reach, both organic and paid. I’m seeing how individual posts performed in terms of engagement and virality, and posting time/date insight. Have I covered all the value propositions? I’ve covered pathetically few of them. It would be impossible in blog length to give shout-outs to the vast number of features and functionalities. From organizing teams and managing permissions with Workflow to the powerful ability to monitor topics (and your competition) across the web in Listen, it’s a major, and increasingly necessary, weapon in your social marketing arsenal. The life of a Community Manager is not for everybody. So if the Oracle SRM can actually make a Community Manager’s life easier, what’s not to love? I invite you to take a look at and participate in our Oracle Social Cloud social channels! Facebook Twitter YouTube Google Plus LinkedIn Daily Podcast on iHeartRadio @mikestiles @oraclesocial Photo: freeimages.com

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  • Image storage social network (Host plan)

    - by Samir
    I'm wondering what the best way is to host images on a social network site. Let's say that I expect my social network to reach 500.000 users in 2 years time. That would mean that if every user uploaded about 100 images and every image is 1 MB that I will have to need: 500.000 * 100 * 1 MB = 50.000.000 MB which means 50 terabytes. I'm not sure how I can best setup my hosting plan in order to have a solid bases to store my images and eventually store video files as well. Which hosting plan would you recommend me to start with and how can I enhance the plan?

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  • VPS hosting for a social network

    - by Jana
    Hi, I've developed a social network and I've been using shared hosting for that since it was launched. With that I wasn't able to send emails in bulk in cases like "newsletters" and "invitations to join my site". Plus most importantly most of the mails I send ended up in user's SPAM list.I'm planning to move into VPS as it may not have limits added. I'm wondering what's the cheapest VPS host available. I'm not pretty much familiar with Linux commands and seeking cPanel to do the work for me. Will the following configuration suit for a "new" social network like mine which has a less load? 1000Mhz Guaranteed 512MB Guaranteed RAM 20GB (RAID) Disk Space 1000GB/month Bandwidth 2 IP(s) & 5 Backups Semi Managed Thanks in advance

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  • Bypass Facebook Social Reader Apps using Google Chrome Extension

    - by Gopinath
    One of the most annoying features of Facebook  is it’s Social Reader Apps that share automatically whatever your read, watch or listen online.  I don’t like to share what ever I do online to Facebook as I want my privacy. Few of  my friends knowingly or unknowingly are using Social Reader apps and their online activity is automatically posted to the wall. To read these articles or watch videos shared by Social Reader application I need to add the application and allow it to automatically post. I don’t like Social Reader Apps and if you are one like me, here is a Google Chrome browser plugin that allows us to bypass Social Reader Apps. The extension Facebook Unsocial Reader smartly rewrites Facebook links in such a way that you will be able to access content of links without adding Social Reader Apps to your account. To rewrite the links, the extension cleverly uses Google I’m Feeling Lucky service and searches for the article’s title. The first search result of Google is almost perfect in identifying the original article link. If you are a heavy Facebook user and concerned about using Social Reader Apps, this plugin is must to have. Photo (cc) Josh Hallett. Facebook Unsocial Reader Extension for Google Chrome

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  • Learn How to Integrate Social Media into Your Customer Service - December 12 Webcast

    - by Tuula Fai
    Are you interested in learning more about social media customer service strategies? Then register for CRM Magazine's Roundtable Webcast, Four Social Media Support Strategies, being held Wednesday, December 12 from 11 AM - 12 PM PT (2 - 3 PM ET). The webcast features Oracle's Charlie Knapp, Director of CRM/CX Applications, Product Marketing who will speak on best practices for social enabling your contact center and customer support. Here is a brief overview of the webinar: Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and repond? Join Parature, Verint Systems, KANA, and Oracle in this free webinar and learn how to: Enable collaboration across the enterprise to provide service and support in social media. Enhance loyalty, drive voice of the customer listening, and reduce costs. Intelligently identify, route, and engage directly with your customers through social media. Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction. Register now to join us for this free web event.  

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  • How to Quickly Check If Your Computer Can Run a PC Game

    - by Chris Hoffman
    PC gaming isn’t quite as simple as console gaming. If you have a laptop with weak graphics hardware or an older PC, it’s important to check whether your computer can support a game before you spend your hard-earned cash. Gamers don’t have to upgrade their hardware as often as they used to. Even a gaming PC built years ago should be able to handle the newest games just fine. Laptops not build for gaming and older PCs are a different matter.    

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  • From Transactions To Engagement

    - by David Dorf
    I've mentioned in the past that Oracle has invested quite a bit in acquiring social companies to build out its Social Relationship Management suite.  The concept is to shift away from transactions and towards engagement.  Social media represents a great opportunity to engage with customers, learn what they want, and personalize the shopping experience for them. I look at SRM as the bridge between traditional CRM and CX.  If you're looking for ideas, check out Five Social Retailing Suggestions and Social Analytics and the Customer.  There are lots of ways to leverage social media to enhance the customer experience and thus drive more sales. My friends over at 8th Bridge have just released their Social IQ report in which they rate retailers on their social capabilities.  They also produced a nice infographic so you can consume the data quickly, but I'd still encourage you to download the full report. Retailers interested in upping their SRM abilities should definitely stop by the Oracle booth at NRF in January.

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  • How-to configure Spring Social via XML

    - by Matthias Steiner
    I spend a few hours trying to get Twitter integration to work with Spring Social using the XML configuration approach. All the examples I could find on the web (and on stackoverflow) always use the @Config approach as shown in the samples For whatever reason the bean definition to get an instance to the twitter API throws an AOP exception: Caused by: java.lang.IllegalStateException: Cannot create scoped proxy for bean 'scopedTarget.twitter': Target type could not be determined at the time of proxy creation. Here's the complete config file I have: <?xml version="1.0" encoding="UTF-8"?> <beans xmlns="http://www.springframework.org/schema/beans" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:jaxrs="http://cxf.apache.org/jaxrs" xmlns:context="http://www.springframework.org/schema/context" xmlns:util="http://www.springframework.org/schema/util" xmlns:cxf="http://cxf.apache.org/core" xmlns:aop="http://www.springframework.org/schema/aop" xmlns:jee="http://www.springframework.org/schema/jee" xmlns:mvc="http://www.springframework.org/schema/mvc" xmlns:jdbc="http://www.springframework.org/schema/jdbc" xsi:schemaLocation=" http://www.springframework.org/schema/beans http://www.springframework.org/schema/beans/spring-beans-3.1.xsd http://cxf.apache.org/jaxrs http://cxf.apache.org/schemas/jaxrs.xsd http://www.springframework.org/schema/context http://www.springframework.org/schema/context/spring-context.xsd http://www.springframework.org/schema/util http://www.springframework.org/schema/util/spring-util-3.1.xsd http://cxf.apache.org/core http://cxf.apache.org/schemas/core.xsd http://www.springframework.org/schema/aop http://www.springframework.org/schema/aop/spring-aop-3.1.xsd http://www.springframework.org/schema/jee http://www.springframework.org/schema/jee/spring-jee-3.1.xsd http://www.springframework.org/schema/mvc http://www.springframework.org/schema/mvc/spring-mvc-3.1.xsd http://www.springframework.org/schema/jdbc http://www.springframework.org/schema/jdbc/spring-jdbc-3.1.xsd"> <import resource="classpath:META-INF/cxf/cxf.xml" /> <import resource="classpath:META-INF/cxf/cxf-servlet.xml" /> <jee:jndi-lookup id="dataSource" jndi-name="java:comp/env/jdbc/DefaultDB" /> <!-- initialize DB required to store user auth tokens --> <jdbc:initialize-database data-source="dataSource" ignore-failures="ALL"> <jdbc:script location="classpath:/org/springframework/social/connect/jdbc/JdbcUsersConnectionRepository.sql"/> </jdbc:initialize-database> <bean id="connectionFactoryLocator" class="org.springframework.social.connect.support.ConnectionFactoryRegistry"> <property name="connectionFactories"> <list> <ref bean="twitterConnectFactory" /> </list> </property> </bean> <bean id="twitterConnectFactory" class="org.springframework.social.twitter.connect.TwitterConnectionFactory"> <constructor-arg value="xyz" /> <constructor-arg value="xzy" /> </bean> <bean id="usersConnectionRepository" class="org.springframework.social.connect.jdbc.JdbcUsersConnectionRepository"> <constructor-arg ref="dataSource" /> <constructor-arg ref="connectionFactoryLocator" /> <constructor-arg ref="textEncryptor" /> </bean> <bean id="connectionRepository" factory-method="createConnectionRepository" factory-bean="usersConnectionRepository" scope="request"> <constructor-arg value="#{request.userPrincipal.name}" /> <aop:scoped-proxy proxy-target-class="false" /> </bean> <bean id="twitter" factory-method="?ndPrimaryConnection" factory-bean="connectionRepository" scope="request" depends-on="connectionRepository"> <constructor-arg value="org.springframework.social.twitter.api.Twitter" /> <aop:scoped-proxy proxy-target-class="false" /> </bean> <bean id="textEncryptor" class="org.springframework.security.crypto.encrypt.Encryptors" factory-method="noOpText" /> <bean id="connectController" class="org.springframework.social.connect.web.ConnectController"> <constructor-arg ref="connectionFactoryLocator"/> <constructor-arg ref="connectionRepository"/> <property name="applicationUrl" value="https://socialscn.int.netweaver.ondemand.com/socialspringdemo" /> </bean> <bean id="signInAdapter" class="com.sap.netweaver.cloud.demo.social.SimpleSignInAdapter" /> </beans> What puzzles me is that the connectionRepositoryinstantiation works perfectly fine (I commented-out the twitter bean and tested the code!) ?!? It uses the same features: request scope and interface AOP proxy and works, but the twitter bean instantiation fails ?!? The spring social config code looks as follows (I can not see any differences, can you?): @Configuration public class SocialConfig { @Inject private Environment environment; @Inject private DataSource dataSource; @Bean @Scope(value="singleton", proxyMode=ScopedProxyMode.INTERFACES) public ConnectionFactoryLocator connectionFactoryLocator() { ConnectionFactoryRegistry registry = new ConnectionFactoryRegistry(); registry.addConnectionFactory(new TwitterConnectionFactory(environment.getProperty("twitter.consumerKey"), environment.getProperty("twitter.consumerSecret"))); return registry; } @Bean @Scope(value="singleton", proxyMode=ScopedProxyMode.INTERFACES) public UsersConnectionRepository usersConnectionRepository() { return new JdbcUsersConnectionRepository(dataSource, connectionFactoryLocator(), Encryptors.noOpText()); } @Bean @Scope(value="request", proxyMode=ScopedProxyMode.INTERFACES) public ConnectionRepository connectionRepository() { Authentication authentication = SecurityContextHolder.getContext().getAuthentication(); if (authentication == null) { throw new IllegalStateException("Unable to get a ConnectionRepository: no user signed in"); } return usersConnectionRepository().createConnectionRepository(authentication.getName()); } @Bean @Scope(value="request", proxyMode=ScopedProxyMode.INTERFACES) public Twitter twitter() { Connection<Twitter> twitter = connectionRepository().findPrimaryConnection(Twitter.class); return twitter != null ? twitter.getApi() : new TwitterTemplate(); } @Bean public ConnectController connectController() { ConnectController connectController = new ConnectController(connectionFactoryLocator(), connectionRepository()); connectController.addInterceptor(new PostToWallAfterConnectInterceptor()); connectController.addInterceptor(new TweetAfterConnectInterceptor()); return connectController; } @Bean public ProviderSignInController providerSignInController(RequestCache requestCache) { return new ProviderSignInController(connectionFactoryLocator(), usersConnectionRepository(), new SimpleSignInAdapter(requestCache)); } } Any help/pointers would be appreciated!!! Cheers, Matthias

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  • Oracle’s Vision for the Social-Enabled Enterprise

    - by Richard Lefebvre
    2 years ago, Social was a nice to have. Now it’s a must-have’- Mark Hurd .Do you agree? Check out  the on demand version of the Oracle’s Vision for the Social-Enabled Enterprise Exclusive Webcast in a 30' video HERE  Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle's vision for the social-enabled enterprise

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  • SEO, Social Media & Skinny Jeans

    No longer is social media just the "cool thing" to do - like rocking an 80's inspired flat top hairdo in 2010. Social networking now has a definitive effect on your SEO efforts, and as such, it must be monitored closely. While previous social networking efforts were generally tied to connecting with a business's customer base, Google is now including real-time social media into their search results - resulting in increased (and practically effortless) SEO opportunities.

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  • The new direction of the gaming industry

    - by raccoon_tim
    Just recently I read a great blog post by David Darling, the founder of Codemasters: http://www.develop-online.net/blog/347/Jurassic-consoles-could-become-extinct. In the blog post he talks about how traditional retail games are experiencing a downfall thanks to the increasing popularity of digital distribution. I personally think of retail games as being relics of the past. It does not really make much sense to still keep distributing boxed games when the same game can be elegantly downloaded and updated over the air through a digital distribution channel. The world is not all rainbows, however. One big issue with mixing digital distribution with boxed retail games is that resellers will not condone you selling your game for 10€ digitally while their selling the same game for 70€. The only way to get around this issue is to move to full digital distribution. This has the added benefit of minimizing piracy as the game can be tightly bound to the service you downloaded the game from. Many players are, however, complaining about not being able to play the games offline. Having games tightly bound to the internet is a problem when games are bought from a retailer as we tend to expect that once we have the product we can use it anywhere because we physically own it. The truth is that we don’t actually own the product. Instead, the typical EULA actually states that we only have a license to use the product. We’re not, for instance, allowed to disassemble the product, which the owner is indeed permitted to do. Digital distribution allows us to provide games as services, instead of selling them as standalone products. This means that for a service to work you have to be connected to the internet but you still have the same rights to use the product. It’s really straightforward; if you downloaded a client from the internet you are expected to have an internet connection so you’re able to connect to the server. A game distributed digitally that is built using a client-server architecture has the added benefit of allowing you to play anywhere as long as you have the client installed and you are able to log in with your user information. Your save games can be backed up and your game can continue anywhere. Another development we’re seeing in the gaming industry is the increasing popularity of free-to-play games. These are games that let you play for free but allow you to boost your gaming experience with real world money. The nature of these games is that players are constantly rewarded with new content and the game can evolve according to their way of playing and their wishes can be incorporated into the product. Free-to-play games can quickly gain a large player basis and monetization is done by providing players valuable things to buy making their gaming experience more fun. I am personally very excited about free-to-play games as it’s possible to start building the game together with your players and there is no need to work on the game for 5 years from start to finish and only then see if it’s actually something the players like. This is a typical problem with big movie-like retail games and recent news about Radical Entertainment practically closing its doors paints a clear picture of what can happen when the risk does not pay off: http://news.teamxbox.com/xbox/25874/Prototype-Developer-Radical-Entertainment-Closes/.

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  • C# Open Source/Free Social Networking SDK

    - by Nix
    I am currently gathering some technology requirements for a site that will be a social network based. I don't want to re-invent the wheel so i am looking for some type of SDK or collection of tools that can provide me with a way of creating/managing a social network. I understand that no framework will probably fit my exact needs so I am also looking for a flexible/extendable framework. An example extension point would be allowing the user to provide sub networks, maybe a global network that could be sub classified as work and friends. Beyond that it would also be nice to somehow be able to import contacts from other networking sites (Facebook, Linked In, etc). My current technology suite will more than likely consist of the following: IIS 7.0 WCF Data Services SQL Server 2006 ASP.NET front end. So my two questions are 1) C# Open Source Social Network SDK 2) C# Open Source Social Netowrk APIs (facebook, linked in, etc) If there is any more information you may need please let me know.

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  • Open Source/Free Social Networking SDK

    - by Nix
    I am currently gathering some technology requirements for a site that will be a social network based. I don't want to re-invent the wheel so i am looking for some type of SDK or collection of tools that can provide me with a way of creating/managing a social network. I understand that no framework will probably fit my exact needs so I am also looking for a flexible/extensible framework. An example extension point would be allowing the user to provide sub networks, maybe a global network that could be sub classified as work and friends. Beyond that it would also be nice to somehow be able to import contacts from other networking sites (Facebook, Linked In, etc). My current technology suite will more than likely consist of the following: IIS 7.0 WCF Data Services SQL Server 2005/2008 ASP.NET front end. So my two questions are 1) C# Open Source Social Network SDK 2) C# Open Source Social Netowrk APIs (facebook, linked in, etc) If there is any more information you may need please let me know.

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