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• Patterns to deal with with functions that can have different kinds of results.

  - by KaptajnKold

  Suppose you have an method on an object that given the some input alters the objects state if the input validates according to some complex logic. Now suppose that when the input doesn't validate, it can be due to several different things, each of which we would like to be able to deal with in different ways. I'm sure many of you are thinking: That's what exceptions are for! I've thought of this also. But my reservation against using exceptions is that in some cases there is nothing exceptional about the input not validating and I really would like to avoid using exceptions to control what is really just in the expected flow of the program. If there were only one interpretation possible, I could simply choose to return a boolean value indicating whether or not the operation resulted in a state change or not and the respond appropriately when it did not. There is of course also the option to return a status code which the client can then choose to interpret or not. I don't like this much either because there is nothing semantic about status codes. The solution I have so far is to always check for each possible situation which I am able to handle before I call the method which then returns a boolean to inform the client if the object changed state. This leaves me the flexibility to handle as few or as many as the possible situations as I wish depending on the context I am in. It also has the benefit of making the method I am calling simpler to write. The drawback is that there is quite a lot of duplication in the client code wherever I call the method. Which of these solutions do you prefer and why? What other patterns do people use for providing meaningful feedback from functions? I know that some languages support multiple return values, and I if I had that option I would surely prefer it.

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• BlackBerry Field class extension will not paint.

  - by jlindenbaum

  Using JRE 5.0.0, simulator device is an 8520. On a screen I am using a FlowFieldManager(Manager.VERTICAL_SCROLL) and adding Fields to it to show data. When I do this.flowManager = new FlowFieldManager(Manager.VERTICAL_SCROLL); Field field = new Field() { protected void paint(Graphics graphics) { graphics.drawTest("Test", 0, 0); } protected void layout(int width, int height) { this.setExtend(300, 300); // just testing } } this.flowManager.add(field); The screen renders correctly and 'Test' appears on the screen. If, on the other hand, I try and abstract this into a class called CustomField with the same properties and add it to the flow manager the render will not happen. Debugging shows that the device enters into the Object, into the layout function, but not the paint function. I can't figure out why the paint function is not called when I extend Field. The 4.5 API says that layout and paint are the only functions that I really need to extend. (getPreferredWidth and getPreferredHeight will be used to calculate screen sizes etc.) Thanks in advance.

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• What is the best practice when using UIStoryboards?

  - by Scott Sherwood

  Having used storyboards for a while now I have found them extremely useful however, they do have some limitations or at least unnatural ways of doing things. While it seems like a single storyboard should be used for your app, when you get to even a moderately sized application this presents several problems. Working within teams is made more difficult as conflicts in Storyboards can be problematic to resolve (any tips with this would also be welcome) The storyboard itself can become quite cluttered and unmanageable. So my question is what are the best practices of use? I have considered using a hybrid approach having logical tasks being split into separate storyboards, however this results in the UX flow being split between the code and the storyboard. To me this feels like the best way to create reusable actions such as login actions etc. Also should I still consider a place for Xibs? This article has quite a good overview of many of the issues and it proposes that for scenes that only have one screen, xibs should be used in this case. Again this feels unusual to me with Apples support for instantiating unconnected scenes from a storyboard it would suggest that xibs won't have a place in the future but I could be wrong.

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• recvfrom() return values in Stop-and-Wait UDP?

  - by mavErick

  I am trying to implement a Stop-and-Wait UDP client-server socket program in C. As known, there are basically three possible scenarios for Stop-and-Wait flow control. i.e., After transmitting a packet, the sender receives a correct ACK and thus starts transmitting the next packet; the sender receives an incorrect ACK and thus retransmits this packet; the sender receives no ACK within a TIMEOUT and thus retransmits this packet. My idea is to differentiate these three scenarios with the return value of recvfrom() on the sender side. For scenario 1&2: recvfrom() just returns the length of the received ACK. Since in my implementation the incorrect ACK is of the same length of the correct one, so I will have to go deeper and check the contents of the ACK. It's not a big deal. I know how to do. Problems come when I am trying to recognize scenario 3 where no ACK is received. What confuses me is that my recvfrom() is within a while loop, so the recvfrom() will be called constantly. What will it return when the receiver is not actually sending the sender ACK? Is it 0 or 1?

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• Dont understand the concept of extends in URL.openConnection() in JAVA

  - by user1722361

  Hi I am trying to learn JAVA deeply and so I am digging into the JDK source code in the following lines: URL url = new URL("http://www.google.com"); URLConnection tmpConn = url.openConnection(); I attached the source code and set the breakpoint at the second line and stepped into the code. I can see the code flow is: URL.openConnection() - sun.net.www.protocol.http.Handler.openConnection() I have two questions about this First In URL.openConnection() the code is: public URLConnection openConnection() throws java.io.IOException { return handler.openConnection(this); } handler is an object of URLStreamHandler, define as blow transient URLStreamHandler handler; But URLStreamHandler is a abstract class and method openConnection() is not implement in it so when handler calls this method, it should go to find a subclass who implement this method, right? But there are a lot classes who implement this methods in sun.net.www.protocol (like http.Hanlder, ftp.Handler ) How should the code know which "openConnection" method it should call? In this example, this handler.openConnection() will go into http.Handler and it is correct. (if I set the url as ftp://www.google.com, it will go into ftp.Handler) I cannot understand the mechanism. second. I have attached the source code so I can step into the JDK and see the variables but for many classes like sun.net.www.protocol.http.Handler, there are not source code in src.zip. I googled this class and there is source code online I can get but why they did not put it (and many other classes) in the src.zip? Where can I find a comprehensive version of source code? Thanks!

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• Best (in your opinion) GIT workflow for case when releases are done on demand (in most cases 1-2 tickets at once)

  - by Robert

  I'm rather a Git newbie and I'm looking for your advice. In the company I work for we have a "workflow" where we have a single Git repo for our project with 2 branches: master and prod. All devs work on the master branch. If a ticket is done (from the dev perspective), we push to the repo. If all tests are passed, we make a release. The issue is that in most cases, the request from business guys sounds like: "please release ticket A or A && B". In most cases, I end up doing something like git checkout prod git cherry-pick --no-commit commit_hash git commit -m "blah blah to prod" -a As you can see this is not a perfect solution, and I'm under a huge impression this is a perfect way to nowhere especially when change A depends on changes B and C. Do you have any suggestions how to handle releases on demand if more devs works on the same branch and the flow looks like I described above? All suggestions are welcome. I cannot change business processes and it will have to stay as it is - unfortunately.

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• Watchguard Firewall - Issues with SSLVPN

  - by David W

  I have a client who has a WatchGuard XTM 23 device on site as their primary firewall. I just upgraded its firmware a couple days ago to the latest version for that series, 11.6.6. The problem is that I haven't successfully been able to setup a VPN connection for them. Using the instructions at http://www.watchguard.com/help/docs/webui/11_XTM/en-US/index.html#en-US/mvpn/ssl/configure_fb_for_mvpn_ssl_c.html, I'm trying to setup a VPN with SSL connection: From the firewall web GUI / Dashboard, I go to VPN - Mobile VPN with SSL, I enable it, add the organization's public IP address to which the firewall is connected. I've setup a group in Active Directory named "SSLVPN-Users", verified that the WatchGuard box can talk to the Active Directory Server, and added myself to that group. I then downloaded the WatchGuard Mobile VPN with SSL client onto my own Windows 7 machine, walked to the client's 2nd building across the street (which has a different public internet connection), and tried to connect to the VPN. When I do try to connect with the client, I get the following errors: 2013-06-24T15:41:32.119 Launching WatchGuard Mobile VPN with SSL client. Version 11.6.0 (Build 343814) Built:Jun 13 2012 01:42:55 2013-06-24T15:41:37.595 Requesting client configuration from 184.174.143.176:443 2013-06-24T15:41:50.106 FAILED:Cannot perform http request, timeout 12002 2013-06-24T15:41:50.106 failed to get domain name I discovered today the Firebox System Manager, and its "Traffic Monitor" which gives current log information (refreshes every 5 seconds). Unfortunately, it doesn't look like the client has setup any sort of WatchGuard / Firebox logging server, so actually recording server-side logs to file hasn't been done. I can work on implementing that if I need to. I noticed that if I try to ping the client's public IP address from an outside source, I don't get a response back (unless I added a policy into the firewall to allow ICMP traffic from "External", which I successfully did a few seconds ago for testing purposes - that rule has since been reverted to not respond to external ping requests). There's a policy in the firewall for allowing SSLVPN Traffic authentication requests coming from any external source TO the Firebox, and then to do the authentication / actually allow the VPN traffic, there's a policy allowing traffic for anyone in the SSLVPN-Users group to flow between that user and the inside network. So my questions are: Has anyone seen these errors before from the Watchguard VPN Client, and/or do you have any suggestions on how I can resolve that error? If I need to setup logging server to grab the firewall logs (in order to further troubleshoot this issue), how complicated a task is that and does it require a lot of system resources? The organization I'm consulting with only has 1 server and not a lot of resources or technical know-how.

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• How to connect to a Virtualbox guest from the host when network cable unplugged

  - by Greg K

  I'd like to work offline (I'm flying to the US twice this month), to do this I need access to a linux development server. When I work from home I boot a VirtualBox VM and that acts as my dev server for the day (providing Apache, PHP & MySQL to run my server side code). However, I'd like to work with my VM when I'm not connected to a network. I have my Ubuntu VM guest set up with a bridge connection so it can serve HTTP and provide SSH access from inside my local network. I've tried to manually configure my network settings on both Mac OSX (the host) and Ubuntu (the guest) but I can't even ping my own NIC address (127.0.0.1 can, 192.168.21.x I can't) in OS X when I unplug the cable. Manual network settings: $ ifconfig en0 en0: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 ether 00:xx:xx:xx:xx:xx inet 192.168.21.5 netmask 0xffffff00 broadcast 192.168.21.255 media: autoselect (100baseTX <full-duplex,flow-control>) status: active I can ping localhost fine, as well as my VM (.20) and SSH too. $ ping 192.168.21.5 PING 192.168.21.5 (192.168.21.5): 56 data bytes 64 bytes from 192.168.21.5: icmp_seq=0 ttl=64 time=0.085 ms 64 bytes from 192.168.21.5: icmp_seq=1 ttl=64 time=0.102 ms 64 bytes from 192.168.21.5: icmp_seq=2 ttl=64 time=0.100 ms 64 bytes from 192.168.21.5: icmp_seq=3 ttl=64 time=0.094 ms $ ping 192.168.21.20 PING 192.168.21.20 (192.168.21.20): 56 data bytes 64 bytes from 192.168.21.20: icmp_seq=0 ttl=64 time=0.910 ms 64 bytes from 192.168.21.20: icmp_seq=1 ttl=64 time=1.181 ms 64 bytes from 192.168.21.20: icmp_seq=2 ttl=64 time=1.159 ms 64 bytes from 192.168.21.20: icmp_seq=3 ttl=64 time=1.320 ms Network cable unplugged: $ ifconfig en0 en0: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 ether 00:xx:xx:xx:xx:xx media: autoselect status: inactive $ ping 192.168.21.5 PING 192.168.21.5 (192.168.21.5): 56 data bytes ping: sendto: No route to host ping: sendto: No route to host Request timeout for icmp_seq 0 ping: sendto: No route to host Request timeout for icmp_seq 1 Does OS X disable the NIC when the network cable is unplugged? Any way to stop it doing this?

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• HP MSR 30-10a Router - Route Traffic over Default Route

  - by SteadH

  We have a brand new HP MSR 30-10a Router. We have a fairly simple routing situation - we have two IP blocks, one which has a route out. We need things on the first block to go through the router, and out. I have an old Cisco 2801 router doing the job right now. For our example - IP Block 1: 50.203.110.232/29, Router interface on this block is 50.203.110.237, route out is 50.203.110.233. IP Block 2: 50.202.219.1/27, Router interface on this block at 50.202.219.20. I have a static route created for: 0.0.0.0 0.0.0.0 50.203.110.233 The router seems to understand this. When on the CLI via serial cable, I can ping 8.8.8.8 and hear responses from Google DNS. Woo hoo! The issue arrives when any client sits on the IP Block 2 side. I configured my client with a static IP of 50.202.219.15/27, default gateway 50.202.219.20. I can ping myself. I can ping the near side of the router (50.202.219.20), and I can ping the far side of the router (50.203.110.237. I cannot ping anything else in IP block 1, nor can I ping 8.8.8.8. Here is my configuration file: <HP>display current-configuration # version 5.20.106, Release 2507, Standard # sysname HP # domain default enable system # dar p2p signature-file flash:/p2p_default.mtd # port-security enable # undo ip http enable # password-recovery enable # vlan 1 # domain system access-limit disable state active idle-cut disable self-service-url disable # user-group system group-attribute allow-guest # local-user admin password cipher $c$3$40gC1cxf/wIJNa1ufFPJsjKAof+QP5aV authorization-attribute level 3 service-type telnet # cwmp undo cwmp enable # interface Aux0 async mode flow link-protocol ppp # interface Cellular0/0 async mode protocol link-protocol ppp # interface Ethernet0/0 port link-mode route ip address 50.203.110.237 255.255.255.248 # interface Ethernet0/1 port link-mode route ip address 50.202.219.20 255.255.255.224 # interface NULL0 # ip route-static 0.0.0.0 0.0.0.0 50.203.110.233 permanent # load xml-configuration # load tr069-configuration # user-interface tty 12 user-interface aux 0 user-interface vty 0 4 authentication-mode scheme # My guess right now is there is some sort of "permission" needed to use the default route. The manuals haven't turned up a lot in this area that don't make the situation much more complicated (but maybe it needs to be more complicated?) Background: we use HP switches, and I love the CLI. I bought HP thinking the command line interface would be similar, or at least speak the same language. Whoops! I'd be happy to provide more information or perform any additional tests. Thanks in advance! Update 1: The manual mentions routing rules. I hadn't previously added these (since our Cisco 2801 seems to route anything by default). I added: ip ip-prefix 1 permit 0.0.0.0 0 less-equal 32 alas, still no dice.

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• Looking for a new backup solution to replace dying tape drive

  - by E3 Group

  We're running Windows Server 2003 SBS and another machine with Server 2003 Standard on it. The SBS server is about 7 years old running pretty much 24/7 - a HP server of some description. We have an Ultrium 448 cycling LTO2 400GB tapes daily and incrementally backing up approximately 100gb worth of data (20gb C:\ and system state, 40gb exchange, 40gb database for some crap marketing software) on BackupExec 10D. As of 5 months ago, the backups have been consistently failing with IO errors, bad reads and some write errors. When I say consistent, I mean every time and we haven't had a proper backup for the entire 5 months - So if the server explodes tomorrow, 7 years worth of data will just cease to exist. I've only just recently rejoined the company and am looking at rectifying the more concerning problems, so the first thing I did was try a backup to an USB2.0 external drive. It was excruciatingly slow. In fact it was so slow it took 40 hours and it still wasn't finished. I ended up cancelling it and reconfiguring the selections again to reduce file size. This, however, isn't a permanent solution. I concluded that the IO error was either from a faulty tape drive (which has a tape stuck in there right now and not coming out) or from a dying SCSI controller. Neither of them are good news and both are extremely expensive to fix. I'm operating on an extremely low budget so have been looking at outsourcing the backups. A company in Sydney (where I'm located) offer incremental online backups via a NAS. It costs almost double a new tape drive but offers monthly repayments which will let us get through times when cash flow is minimal. It seems like a sweet deal but it is still a little bit pricey. So I'm looking for a cheaper, yet reliable solution. Maybe some in-house NAS or something offsite? The idea is to avoid using tapes. Are there any recommendations for rectifying my current situation? Or are tapes the only way to go? I'm concerned that the server will die one day in the near future and I must be able to restore it to another server with different hardware.

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• Understanding packet flows over RVI

  - by choco-loo

  I'm trying to get a full grasp of firewall filters and how to apply them on a Juniper EX4200 switch - to be able to block ports, police traffic and shape traffic. The network architecture is as follows internet >-< vlan4000 >-< vlan43 vlan4000 is a public "routed" block (where all the IPs are routed to and the internet gw is) vlan43 is a vlan with public IPs with devices (servers) attached There are static routes and RVI's on the EX4200 to send all traffic via vlan4000's gateway to reach the internet. I've set up filters on both input and output of the respective RVI's and VLAN's - with simple counters, to measure traffic flow from a server inside of vlan43 and a server on the internet. Using a combination of iperf for UDP and TCP tests and fping for ICMP tests - I observed the following, icmp vlan43>internet internet>vlan43 unit4000-counter-in 0 0 unit4000-counter-out 0 0 unit43-counter-in 100 100 unit43-counter-out 0 0 vlan4000-counter-in 6 4 vlan4000-counter-out 107 104 vlan43-counter-in 101 100 vlan43-counter-out 100 100 tcp vlan43>internet internet>vlan43 unit4000-counter-in 0 0 unit4000-counter-out 0 0 unit43-counter-in 73535 38480 unit43-counter-out 0 0 vlan4000-counter-in 7 8 vlan4000-counter-out 73543 38489 vlan43-counter-in 73535 38481 vlan43-counter-out 38938 75880 udp vlan43>internet internet>vlan43 unit4000-counter-in 0 0 unit4000-counter-out 0 0 unit43-counter-in 81410 1 unit43-counter-out 0 0 vlan4000-counter-in 18 7 vlan4000-counter-out 81429 8 vlan43-counter-in 81411 1 vlan43-counter-out 1 85472 My key goals are to set up a few filters and policers, as there will be many more VLANs - that all need protecting from each other and the internet. Then globally limit/police all outbound traffic to the internet Block inbound ports to vlan43 (eg. 22) Limit outbound traffic from vlan43 (to the internet) Limit outbound traffic from vlan43 (to other vlans) Limit outbound traffic from vlan4000 (to the internet from all vlans) Route traffic from vlans via specific routing instances (FBF) The question What I want to understand is why there isn't ever any activity on unit4000 or vlan4000 inbound or outbound counter - is this because there isn't a device on this VLAN - and that the traffic is only traversing it? And with regards to the TCP test - why is there twice as many packets on unit43-counter-in, vlan4000-counter-out and vlan43-counter-in - is this counting both the inbound and outbound traffic?

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• How might I stop BACKSCATTER using Qmail?

  - by alecb

  New to ServerFault , please pardon if my details are too much Linux box acting as Virtual Host for domain hosting. Runs CentOs. Runs Parallels Plesk 9.x Regardless of the following, the SPAM keeps flowing in at 1-3 / second. An explanation of the problem... "xinetd service listens for SMTP connections and forwards to qmail-smtpd. The qmail service only process the queue, but does not control messages coming into the queue...that's why stopping it has no effect. If you stop xinetd AND qmail, then kill any open qmail-smtpd processes, all mail flow comes to a stop SOMETIMES Problem is, qmail-smtpd is not smart enough to check for valid mailboxes on the localhost before accepting the mail. So, it accepts bad mail with a forged replyto address which gets processed in the queue by qmail. Qmail cannot deliver locally and bounces to the forged replyto address." We believe the fix is to patch the qmail-smtpd process to give it the intelligence to check for the existence of local mailboxes BEFORE accepting the message. The problem is when we try to compile the chkuser patch we run into failures due to Plesk Control Panel." Is anyone aware of something we could do differently or better?" Other things that have NOT worked thus far: -Turning off any and all mail processes (to check as an indicator that an individual account has been compromised. This has been verified as NOT the case.) -Turning off mail AND http server processes (in the case of a compromised formmail) -Running EXIM in lieu of Qmail( easy/quick install but xinetd forces exim to close and restarts qmail on its own) -Turned on SPF protection via Plesk GUI. Does not help. -Turned on Greylisting via Plesk GUI. Does not help. -Disabled Bounce notifications via command line That which MIGHT work but have complications: -Use POSTFIX instead of QMAIL (No knowledge of POSTIFX and don't want to bother with it unless anyone knows it has potential to handle backscatter WELL before investing time) -As mentioned above, compiling a chkusr patch, we believe will STOP this problem, along with qmail (because of plesk in the mix, the comile fails every time and Parallels Plesk support is unresponsive unless I cough up MONEY) If I don't clear out the SPAM from the outgoing mail queue nightly, then it clogs up with millions of SPAMs and will bring down the OUTGOING email services. Any and all help welcome and appreciated!

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• Sendmail Tuning For Batch Mail Jobs

  - by Kyle Brandt

  I have a webservers that send out emails to a sendmail relay server as a batch job. The emails need to be accepted by the relay sendmail server as fast as possible, however, they do not need to go out (be relayed) very quickly. I am seeing a couple timeouts once and a while from the webserver trying to connect to the relay server. The load currently is about 30 emails a second for a couple minutes. There are quite a few tuning options for sendmail in the sendmail tuning guide. What I am focusing on now is the Delivery Mode: Delivery Mode There are a number of delivery modes that sendmail can operate in, set by the DeliveryMode ( d) configuration option. These modes specify how quickly mail will be delivered. Legal modes are: i deliver interactively (synchronously) b deliver in background (asynchronously) q queue only (don't deliver) d defer delivery attempts (don't deliver) There are tradeoffs. Mode i gives the sender the quickest feedback, but may slow down some mailers and is hardly ever necessary. Mode b delivers promptly but can cause large numbers of processes if you have a mailer that takes a long time to deliver a message. Mode q minimizes the load on your machine, but means that delivery may be delayed for up to the queue interval. Mode d is identical to mode q except that it also prevents lookups in maps including the -D flag from working during the initial queue phase; it is intended for ``dial on demand'' sites where DNS lookups might cost real money. Some simple error messages (e.g., host unknown during the SMTP protocol) will be delayed using this mode. Mode b is the usual default. If you run in mode q (queue only), d (defer), or b (deliver in background) sendmail will not expand aliases and follow .forward files upon initial receipt of the mail. This speeds up the response to RCPT commands. Mode i should not be used by the SMTP server. I currently have the CentOS default modes: Sendmail.cf: DeliveryMode=background Submit.cf: DeliveryMode=i Is sendmail.cf/mc for outgoing email from relay (to the intertubes) and sumbit.cf/mc for incoming eamil (from my webservers). Would it make sense to change the outgoing delivery mode to queue? If I did, what would the outbound email flow behave like? If this is the right thing to do, can anyone show me example mc configurations for this change? If it isn't, what recommendations are there for these constraints?

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• Scaling a video processing application on EC2?

  - by Stpn

  I am approaching the need to scale a video-processign application that runs on EC2. So far the setup is one machine: Backbonejs frontend Rails 3.2 Postgresql Resque + S3 for storage The flow of the app is as follows: 1) Request from frontend. Upload a video. 2) Storing video 3) Quering external APIs. 4) Processing / encoding videos. 5) Post to frontend. I can separate the backend and frontend without any problems, but when it comes to distributing the backend between several servers I am a bit puzzled. I can probably come up with a temporary solution (like just duplicating apps making several instances), but since I don't really have expertise in backend system administration, there can be some fundamental mistakes.. Also I would rather have something that is scalable. I wonder if anyone can give some feedback on the following plan: A) Frontend machine. Just frontend, talks to backend via REST Api of sorts. B) Backend server (BS), main database. Gets request from 1), posts to 2) saves uploads to 3) C) S3 storage. D) Server for quering APIs. Basically just a Resque workers, that post info back to 2) E) Server for video encoding. Processes videos uploaded on 3) and uploads them back. So I will have: A)frontend \ \ B)MAIN_APP/DB ----- C)S3 Storage (Files) / \ / / \ / D)ExternalAPI_queries E)Video_Processing (redundant DB) (redundant DB) All this will supposedly talk to each other via HTTP requests. My reason for this is that Video Processing part is really the most resource-intensive and I would just run barebones application that accepts requests and starts processing them. Questions: 1) In this setup I will have the main database at B) and all other servers will communicate with it via HTTP requests (and store duplicates of databases also I guess..for safety reasons). Is it the right approach or should I have 1 database that everyone connects to (how then?) 2) Is it a good idea to separate API queries from Video Processing part? Logically they are very close (processing is determined by the result of API queries), but resource-wise Video Processing is waaay more intensive. 3) what should I use to distribute calls between backend apps based on load?

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• Virtualbox - routing subnet to bridge adapters

  - by user42384

  Hello, I have set up a Debian Lenny box with 3 vbox Lenny machines running eth0 of the host in bridged mode (on virtualbox 3.1.6). When testing in my local LAN, this all worked perfectly well and traffic flowed to and from the IPs of the virtual machines as it should. However, now that it's in its co-lo home, the networking setup is a bit different, and I'm unable to get traffic to flow to the vboxes properly. Specifically, the host has its own Primary IP, and I have a separate subnet of 8 (6 usable) IPs routed to the box for use by the vboxes. So, eth0 on host is: Machine IP: 2x.x.x.137 Gateway IP: 2x.x.x.138 Subnet Msk: 255.255.255.252 Subnet for vboxes is Subnet: 2x.x.x.240/29 Netmask: 255.255.255.248 vbox1 is configured to 2x.x.x.241 on eth0 as follows: auto eth0 iface eth0 inet static address 2x.x.x.241 netmask 255.255.255.248 Setting up a virtual interface (eth0:0) on the host with one of these subnet IPs allows me to ping to that address only from vbox1, and it allows me to ping vbox1 from the host. I can also ping that virtual interface perfectly well from outside, so the IPs are definitely landing at my machine. It seems I'm missing some sort of routing instruction either on the host or vbox1 to get traffic moving between the subnet and the default gateway, but I can't seem to figure out what it should be, or what glaringly obvious thing i'm missing. Most of my obvious attempts (the gw of eth0, the ip of eth0) were rejected by route command with SIOCADDRT: No such device (eg - i can't find it). I tried setting vbox1 to bridge on eth0:0, but this was not an acceptable device name and VBoxHeadless refused to start. The physical machine does have an unused physical NIC at eth1 that can be used if necessary for something or other. Host machine is running iptables configured by ferm, have experimented with it allowing forwarding for that subnet, but I wouldn't have thought this was necessary given the nature of the virtualbox devices (nor did it actually work). Clearing out all of these rules for a blank iptables set does not resolve the issue. (you can see ferm generated iptables at http://codedumper.com/ojaze) Thanks for any help you can give... Patrick

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• VirtualBox Port Forward not working when Guest IP *IS* specified (while doc says opposite)

  - by Patrick

  Trying to port forward from host (Mac OS X) 127.0.0.1:8282 - guest (CentOS)'s 10.10.10.10:8080. Existing port forwards include 127.0.0.1:8181 and 9191 to guest without any IP specified (so whatever it gets through DHCP, as explained in the documentation). Here is how the non-working binding was added: VBoxManage modifyvm "VM name" --natpf1 "rule3,tcp,127.0.0.1,8282,10.10.10.10,8080" Here is how the working ones were added: VBoxManage modifyvm "VM name" --natpf1 "rule1,tcp,127.0.0.1,8181,,80" VBoxManage modifyvm "VM name" --natpf1 "rule2,tcp,127.0.0.1,9191,,9090" And by "non-working", I of course mean not listening (as a prerequisite to forwarding): $ lsof -Pi -n|grep Virtual|grep LISTEN VirtualBo 27050 user 21u IPv4 0x2bbdc68fd363175d 0t0 TCP 127.0.0.1:9191 (LISTEN) VirtualBo 27050 user 22u IPv4 0x2bbdc68fd0e0af75 0t0 TCP 127.0.0.1:8181 (LISTEN) There should be a similar line above but with 127.0.0.1:8282. Just to be clear, this port is listening perfectly fine on the guest itself. And when I remove the guest IP (i.e., clear the 10.10.10.10) the forward works fine, albeit to eth0 (not eth1 where I need it). I can tcpdump and watch the traffic flow back and forth. And yes, I've disabled iptables entirely while testing -- it's not getting blocked anywhere on the guest. As VirtualBox writes in their documentation, you are required to specify the guest IP if it's static (makes sense, no DHCP record it keeps): "If for some reason the guest uses a static assigned IP address not leased from the built-in DHCP server, it is required to specify the guest IP when registering the forwarding rule:". However, doing so (as I need to), seems to break the port forward with nary a report in any log file I can find. (I've reviewed everything in ~/Library/VirtualBox/). Other notes: While I used the above command to add the third rule, I've also verified it showed up correctly in GUI and then removed/re-added from there just to make sure). This forum link -- while very dated -- looks somewhat related in that a port forward to a static IP was not appearing (perhaps they think due to lack of gratuitous arp being sent for host to know IP is there/avail?). Anyway, what gives? Is this still buggy? Any suggestions? If not, easy enough workarounds? What's interesting is that this works perfectly fine on another user's Mac, however he's running a slightly older version (4.3.6 v. 4.3.12).

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• Book Review: Oracle ADF Real World Developer’s Guide

  - by Frank Nimphius

  Recently PACKT Publishing published "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman, a product manager in our team. Though already the sixth book dedicated to Oracle ADF, it has a lot of great information in it that none of the previous books covered, making it a safe buy even for those who own the other books published by Oracle Press (McGrwHill) and PACKT Publishing. More than the half of the "Oracle ADF Real World Developer’s Guide" book is dedicated to Oracle ADF Business Components in a depth and clarity that allows you to feel the expertise that Jobinesh gained in this area. If you enjoy Jobinesh blog (http://jobinesh.blogspot.co.uk/) about Oracle ADF, then, no matter what expert you are in Oracle ADF, this book makes you happy as it provides you with detail information you always wished to have. If you are new to Oracle ADF, then this book alone doesn't get you flying, but, if you have some Java background, accelerates your learning big, big, big times. Chapter 1 is an introduction to Oracle ADF and not only explains the layers but also how it compares to plain Java EE solutions (page 13). If you are new to Oracle JDeveloper and ADF, then at the end of this chapter you know how to start JDeveloper and begin your ADF development Chapter 2 starts with what Jobinesh really is good at: ADF Business Components. In this chapter you learn about the architecture ingredients of ADF Business Components: View Objects, View Links, Associations, Entities, Row Sets, Query Collections and Application Modules. This chapter also provides a introduction to ADFBC SDO services, as well as sequence diagrams for what happens when you execute queries or commit updates. Chapter 3 is dedicated to entity objects and  is one of many chapters in this book you will enjoy and never want to miss. Jobinesh explains the artifacts that make up an entity object, how to work with entities and resource bundles, and many advanced topics, including inheritance, change history tracking, custom properties, validation and cursor handling.  Chapter 4 - you guessed it - is all about View objects. Comparable to entities, you learn about the XM files and classes that make a view object, as well as how to define and work with queries. List-of-values, inheritance, polymorphism, bind variables and data filtering are interesting - and important topics that follow. Again the chapter provides helpful sequence diagrams for you to understand what happens internally within a view object. Chapter 5 focuses on advanced view object and entity object topics, like lifecycle callback methods and when you want to override them. This chapter is a good digest of Jobinesh's blog entries (which most ADF developers have in their bookmark list). Really worth reading ! Chapter 6 then is bout Application Modules. Beside of what application modules are, this chapter covers important topics like properties, passivation, activation, application module pooling, how and where to write custom logic. In addition you learn about the AM lifecycle and request sequence. Chapter 7 is about the ADF binding layer. If you are new to Oracle ADF and got lost in the more advanced ADF Business Components chapters, then this chapter is where you get back into the game. In very easy terms, Jobinesh explains what the ADF binding is, how it fits into the JSF request lifecycle and what are the metadata file involved. Chapter 8 then goes into building data bound web user interfaces. In this chapter you get the basics of JavaServer Faces (e.g. managed beans) and learn about the interaction between the JSF UI and the ADF binding layer. Later this chapter provides advanced solutions for working with tree components and list of values. Chapter 9 introduces bounded task flows and ADF controller. This is a chapter you want to read if you are new to ADF of have started. Experts don't find anything new here, which doesn't mean that it is not worth reading it (I for example, enjoyed the controller talk very much) Chapter 10 is an advanced coverage of bounded task flow and talks about contextual events  Chapter 11 is another highlight and explains error handling, trains, transactions and more. I can only recommend you read this chapter. I am aware of many documents that cover exception handling in Oracle ADF (and my Oracle Magazine article for January/February 2013 does the same), but none that covers it in such a great depth. Chapter 12 covers ADF best practices, which is a great round-up of all the tips provided in this book (without Jobinesh to repeat himself). Its all cool stuff that helps you with your ADF projects. In summary, "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman is a great book and addition for all Oracle ADF developers and those who want to become one. Frank

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• Create Chemistry Equations and Diagrams in Word

  - by Matthew Guay

  Microsoft Word is a great tool for formatting text, but what if you want to insert a chemistry formula or diagram?  Thanks to a new free add-in for Word, you can now insert high-quality chemistry formulas and diagrams directly from the Ribbon in Word. Microsoft’s new Education Labs has recently released the new Chemistry Add-in for Word 2007 and 2010.  This free download adds support for entering and editing chemistry symbols, diagrams, and formulas using the standard XML based Chemical Markup Language.  You can convert any chemical name, such as benzene, or formula, such as H2O, into a chemical diagram, standard name, or formula.  Whether you’re a professional chemist, just taking chemistry in school, or simply curious about the makeup of Citric Acid, this add-in is an exciting way to bring chemistry to your computer. This add-in works great on Word 2007 and 2010, including the 64 bit version of Word 2010.  Please note that the current version is still in beta, so only run it if you are comfortable running beta products. Getting Started Download the Chemistry add-in from Microsoft Education Labs (link below), and unzip the file.  Then, run the ChemistryAddinforWordBeta2.Setup.msi. It may inform you that you need to install the Visual Studio Tools for Office 3.0.  Simply click Yes to download these tools. This will open the download in your default browser.  Simply click run, or save and then run it when it is downloaded. Now, click next to install the Visual Studio Tools for Office as usual. When this is finished, run the ChemistryAddinforWordBeta2.Setup.msi again.  This time, you can easily install it with the default options. Once it’s finished installing, open Word to try out the Chemistry Add-in.  You will be asked if you want to install this customization, so click Install to enable it. Now you will have a new Chemistry tab in your Word ribbon.  Here’s the ribbon in Word 2010… And here it is in Word 2007.   Using the Chemistry Add-in It’s very easy to insert nice chemistry diagrams and formulas in Word with the Chemistry add-in.  You can quickly insert a premade diagram from the Chemistry Gallery: Or you can insert a formula from file.  Simply click “From File” and choose any Chemical Markup Language (.cml) formatted file to insert the chemical formula. You can also convert any chemical name to it’s chemical form.  Simply select the word, right-click, select “Convert to Chemistry Zone” and then click on its name. Now you can see the chemical form in the sidebar if you click the Chemistry Navigator button, and can choose to insert the diagram into the document.  Some chemicals will automatically convert to the diagram in the document, while others simply link to it in the sidebar.  Either way, you can display exactly what you want. You can also convert a chemical formula directly to it’s chemical diagram.  Here we entered H2O and converted it to Chemistry Zone: This directly converted it to the diagram directly in the document. You can click the Edit button on the top, and from there choose to either edit the 2D model of the chemical, or edit the labels. When you click Edit Labels, you may be asked which form you wish to display.  Here’s the options for potassium permanganate: You can then edit the names and formulas, and add or remove any you wish. If you choose to edit the chemical in 2D, you can even edit the individual atoms and change the chemical you’re diagramming.  This 2D editor has a lot of options, so you can get your chemical diagram to look just like you want. And, if you need any help or want to learn more about the Chemistry add-in and its features, simply click the help button in the Chemistry Ribbon.  This will open a Word document containing examples and explanations which can be helpful in mastering all the features of this add-in. All of this works perfectly, whether you’re running it in Word 2007 or 2010, 32 or 64 bit editions. Conclusion Whether you’re using chemistry formulas everyday or simply want to investigate a chemical makeup occasionally, this is a great way to do it with tools you already have on your computer.  It will also help make homework a bit easier if you’re struggling with it in high school or college. Links Download the Chemistry Add-in for Word Introducing Chemistry Add-in for Word – MSDN blogs Chemistry Markup Language – Wikipedia Similar Articles Productive Geek Tips Geek Reviews: Using Dia as a Free Replacement for Microsoft VisioEasily Summarize A Word 2007 DocumentCreate a Hyperlink in a Word 2007 Flow Chart and Hide Annoying ScreenTipsHow To Create and Publish Blog Posts in Word 2010 & 2007Using Word 2007 as a Blogging Tool TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? Change DNS servers on the fly with DNS Jumper

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• The Complementary Roles of PLM and PIM

  - by Ulf Köster

  Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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• Silverlight 5 &ndash; What&rsquo;s New? (Including Screenshots &amp; Code Snippets)

  - by mbcrump

  Silverlight 5 is coming next year (2011) and this blog post will tell you what you need to know before the beta ships. First, let me address people saying that it is dead after PDC 2010. I believe that it’s best to see what the market is doing, not the vendor. Below is a list of companies that are developing Silverlight 4 applications shown during the Silverlight Firestarter. Some of the companies have shipped and some haven’t. It’s just great to see the actual company names that are working on Silverlight instead of “people are developing for Silverlight”. The next thing that I wanted to point out was that HTML5, WPF and Silverlight can co-exist. In case you missed Scott Gutherie’s keynote, they actually had a slide with all three stacked together. This shows Microsoft will be heavily investing in each technology.  Even I, a Silverlight developer, am reading Pro HTML5. Microsoft said that according to the Silverlight Feature Voting site, 21k votes were entered. Microsoft has implemented about 70% of these votes in Silverlight 5. That is an amazing number, and I am crossing my fingers that Microsoft bundles Silverlight with Windows 8. Let’s get started… what’s new in Silverlight 5? I am going to show you some great application and actual code shown during the Firestarter event. Media Hardware Video Decode – Instead of using CPU to decode, we will offload it to GPU. This will allow netbooks, etc to play videos. Trickplay – Variable Speed Playback – Pitch Correction (If you speed up someone talking they won’t sound like a chipmunk). Power Management – Less battery when playing video. Screensavers will no longer kick in if watching a video. If you pause a video then screensaver will kick in. Remote Control Support – This will allow users to control playback functions like Pause, Rewind and Fastforward. IIS Media Services 4 has shipped and now supports Azure. Data Binding Layout Transitions – Just with a few lines of XAML you can create a really rich experience that is not using Storyboards or animations. RelativeSource FindAncestor – Ancestor RelativeSource bindings make it much easier for a DataTemplate to bind to a property on a container control. Custom Markup Extensions – Markup extensions allow code to be run at XAML parse time for both properties and event handlers. This is great for MVVM support. Changing Styles during Runtime By Binding in Style Setters – Changing Styles at runtime used to be a real pain in Silverlight 4, now it’s much easier. Binding in style setters allows bindings to reference other properties. XAML Debugging – Below you can see that we set a breakpoint in XAML. This shows us exactly what is going on with our binding.  WCF & RIA Services WS-Trust Support – Taken from Wikipedia: WS-Trust is a WS-* specification and OASIS standard that provides extensions to WS-Security, specifically dealing with the issuing, renewing, and validating of security tokens, as well as with ways to establish, assess the presence of, and broker trust relationships between participants in a secure message exchange. You can reduce network latency by using a background thread for networking. Supports Azure now.  Text and Printing Improved text clarity that enables better text rendering. Multi-column text flow, Character tracking and leading support, and full OpenType font support.  Includes a new Postscript Vector Printing API that provides control over what you print . Pivot functionality baked into Silverlight 5 SDK. Graphics Immediate mode graphics support that will enable you to use the GPU and 3D graphics supports. Take a look at what was shown in the demos below. 1) 3D view of the Earth – not really a real-world application though. A doctor’s portal. This demo really stood out for me as it shows what we can do with the 3D / GPU support. Out of Browser OOB applications can now create and manage childwindows as shown in the screenshot below.  Trusted OOB applications can use P/Invoke to call Win32 APIs and unmanaged libraries.  Enterprise Group Policy Support allow enterprises to lock down or up the sandbox capabilities of Silverlight 5 applications. In this demo, he tore the “notes” off of the application and it appeared in a new window. See the black arrow below. In this demo, he connected a USB Device which fired off a local Win32 application that provided the data off the USB stick to Silverlight. Another demo of a Silverlight 5 application exporting data right into Excel running inside of browser. Testing They demoed Coded UI, which is available now in the Visual Studio Feature Pack 2. This will allow you to create automated testing without writing any code manually. Performance: Microsoft has worked to improve the Silverlight startup time. Silverlight 5 provides 64-bit browser support.  Silverlight 5 also provides IE9 Hardware acceleration.   I am looking forward to Silverlight 5 and I hope you are too. Thanks for reading and I hope you visit again soon.  Subscribe to my feed CodeProject

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• Messaging Systems – Handshaking, Reconciliation and Tracking for Data Transparency

  - by Ahsan Alam

  As many corporations build business partnerships with other organizations, the need to share information becomes necessary. Large amount of data sharing using snail mail, email and/or fax are quickly becoming a thing of the past. More and more organizations are relying heavily on Ftp and/or Web Service to exchange data. Corporations apply wide range of technologies and techniques based on available resources and data transfer needs. Sometimes, it involves simple home-grown applications. Other times, large investments are made on products like BizTalk, TIBCO etc. Complexity of information management also varies significantly from one organizations to another. Some may deal with handful of simple steps to process and manage shared data; whereas others may rely on fairly complex processes with heavy interaction with internal and external systems in order to serve the business needs. It is not surprising that many of these systems end up becoming black boxes over a period of time. Consequently, people and business start to rely more and more on developers and support personnel just to extract simple information adding to the loss of productivity. One of the most important factor in any business is transparency to data irrespective of technology preferences and the complexity of business processes. Not knowing the state of data could become very costly to the business. Being involved in messaging systems for some time now, I have heard the same type of questions over and over again. Did we transmit messages successfully? Did we get responses back? What is the expected turn-around-time? Did the system experience any errors? When one company transmits data to one or more company, it may invoke a set of processes that could complete in matter of seconds, or it could days. As data travels from one organizations to another, the uncertainty grows, and the longer it takes to track uncertain state of the data the costlier it gets for the business, So, in every business scenario, it's extremely important to be aware of the state of the data.   Architects of messaging systems can take several steps to aid with data transparency. Some forms of data handshaking and reconciliation mechanism as well as extensive data tracking can be incorporated into the system to provide clear visibility to the data. What do I mean by handshaking and reconciliation? Some might consider these to be a single concept; however, I like to consider them in two unique categories. Handshaking serves as message receipts or acknowledgment. When one transmits messages to another, the receiver must acknowledge each message by sending immediate responses for each transaction. Whenever we use Web Services, handshaking is often achieved utilizing request/reply pattern. Similarly, if Ftp is used, a receiver can acknowledge by dropping messages for the sender as soon as the files are picked up. These forms of handshaking or acknowledgment informs the message sender and receiver that a successful transaction has occurred. I have mentioned earlier that it could take anywhere from a few seconds to a number of days before shared data is completely processed. In addition, whenever a batched transaction is used, processing time for each data element inside the batch could also vary significantly. So, in order to successfully manage data processing, reconciliation becomes extremely important; otherwise it may result into data loss or in some cases hefty penalty. Reconciliation can be done in many ways. Partner organizations can share and compare ad hoc reports to achieve reconciliation. On the other hand, partners can agree on some type of systematic reconciliation messages. Systems within responsible parties can trigger messages to partners as soon as the data process completes.   Next step in the data transparency is extensive data tracking. Some products such as BizTalk and TIBCO provide built-in functionality for data tracking; however, built-in functionality may not always be adequate. Sometimes additional tracking system (or databases) needs to be built in order monitor all types of data flow including, message transactions, handshaking, reconciliation, system errors and many more. If these types of data are captured, then these can be presented to business users in any forms or fashion. When business users are empowered with such information, then the reliance on developers and support teams decreases dramatically.   In today's collaborative world of information sharing, data transparency is key to the success of every business. The state of business data will constantly change. However, when people have easier access to various states of data, it allows them to make better and quicker decisions. Therefore, I feel that data handshaking, reconciliation and tracking is very important aspect of messaging systems.

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Oracle WebCenter: uma nova vis&atilde;o para os Portais

  - by Denisd

  O conceito de “Portal” existe há muito tempo, mas está sempre mudando. Afinal de contas, o que é um portal? Nos primórdios da internet, o termo “portal” era utilizado para sites que guardavam muitas páginas (ou seja, muita informação). “Portal de notícias” era um termo comum, embora estes “portais” não passassem de um conjunto de páginas estáticas, que basicamente serviam conteúdo aos usuários. Com a evolução da tecnologia, os web sites passaram a ficar mais dinâmicos, permitindo uma interação maior do usuário. Sites de comunidades sociais são o melhor exemplo disso. Neste momento, o “portal” passou a ser não apenas um grupo de páginas, mas um conjunto de serviços e recursos dinâmicos, como a possibilidade de publicar fotos e vídeos, e compartilhar este conteúdo com amigos on-line. Aqui temos o que podemos chamar de “Portais Sociais”. Ao mesmo tempo, dentro das empresas, outra mudança estava acontecendo: a criação de padrões de comunicação entre aplicativos, sendo o mais famoso destes padrões a tecnologia de Web Services. Com estes padrões, as aplicações podem trocar informações e facilitar a experiência dos usuários. Desta forma, é possível desenvolver mini-aplicativos (chamados “portlets”), que publicam informações dos sistemas corporativos nas páginas dos portais internos. Estes portlets permitem interações com os sistemas, para permitir que os usuários tenham acesso rápido e fácil às informações. Podemos chamar estes portais de “Portais Transacionais”. Aqui temos 2 pontos que eu gostaria de chamar a atenção: 1 – O desenvolvimento de portlets é necessário porque eu não consigo publicar uma aplicação inteira no portal, normalmente por uma questão de padrões de desenvolvimento. Explicando de uma forma simples, a aplicação não foi feita para rodar dentro de um portal. Portanto, é necessário desenvolvimento adicional para criar mini-aplicativos que replicam (ou melhor, duplicam) a lógica do aplicativo principal, dentro do portal. 2 – Os aplicativos corporativos normalmente não incluem os recursos colaborativos de um portal (por exemplo, fóruns de discussão, lista de contatos com sensores de presença on-line, wikis, tags, etc), simplesmente porque este tipo de recurso normalmente não está disponível de forma “empacotada” para ser utilizada em um aplicativo. Desta forma, se eu quiser que a minha aplicação tenha um fórum de discussão para que os meus clientes conversem com a minha equipe técnica, eu tenho que desenvolver todo o motor do fórum de discussão dentro do meu aplicativo, o que se torna inviável, devido ao custo, tempo e ao fato de que este tipo de recurso normalmente não está no escopo da minha aplicação. O que acaba acontecendo é que os usuários fazem a parte “transacional” dentro do aplicativo, mas acabam utilizando outras interfaces para atender suas demandas de colaboração (neste caso, utilizariam um fórum fora da aplicação para discutir problemas referentes ao aplicativo). O Oracle WebCenter 11g vem para resolver estes dois pontos citados acima. O WebCenter não é simplesmente um novo portal, com alguns recursos interessantes; ele é uma nova forma de se pensar em Portais Corporativos (portais que reúnem os cenários citados acima: conteúdo, social e transacional). O WebCenter 11g é extenso demais para ser descrito em um único post, e nem é a minha intenção entrar no detalhe deste produto agora. Mas podemos definir o WebCenter 11g como sendo 3 “coisas”: - Um framework de desenvolvimento, aonde os recursos que as minhas aplicações irão utilizar (por exemplo, validação de crédito, consulta à estoque, registro de um pedido, etc), são desenvolvidos de forma a serem reutilizados por qualquer outra aplicação ou portlet que seja executado neste framework. Este tipo de componente reutilizável é chamado de “Task Flow”. - Um conjunto de serviços voltados à colaboração, como fóruns, wikis, blogs, tags, links, people connections, busca, bibliotecas de documentos, etc. Todos estes recursos colaborativos também estão disponíveis como Task Flows, desta forma, qualquer aplicação que eu desenvolva pode se beneficiar destes recursos. - Um “Portal”, do ponto de vista tradicional, aonde os usuários podem criar páginas, inserir e compartilhar conteúdo com outros usuários. Este Portal consegue utilizar os recursos desenvolvidos no Framework, garantindo o reuso. A imagem abaixo traz uma visão deste Portal. Clique para ver em tamanho maior. A grande inovação que o WebCenter traz é que a divisão entre “portal” e “aplicação” desaparece: qualquer aplicação agora pode ser desenvolvida com recursos de portal. O meu sistema de CRM, por exemplo, pode ter um fórum de discussão para os clientes. O meu sistema de suporte pode utilizar Wikis para montar FAQs de forma rápida. O sistema financeiro pode incluir uma biblioteca de documentos para que o usuário possa consultar os manuais de procedimento. Portanto, não importa se eu estou desenvolvendo uma “aplicação” ou um “portal”; o que importa é que os meus usuários agora terão em uma única interface as funcionalidades dos aplicativos e os recursos de colaboração. Este conceito, dentro da Oracle, é chamado de “Composite Applications”, e é a base para a próxima geração dos aplicativos Oracle. Nos próximos posts iremos falar (é claro) sobre como o WebCenter e o UCM se relacionam, e que tipo de recursos podem ser aproveitados nas aplicações/portais. Até breve!

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• A Graduate&rsquo;s Journey at Oracle &ndash; Bhaskar Ghosh From Oracle India

  - by david.talamelli

  I am Bhaskar Ghosh, and I work as an Applications Engineer with Oracle. Well, it was three years ago when my journey with one of the largest software companies started. It was a fine day and a decisive moment, when I was placed in Oracle as a campus recruit from College of Engineering Guindy, Anna University, Chennai! I always thought of looking back, the time that helped me learn beyond my boundaries, think broader and ahead, and grow – technically, professionally and personally. Hmmn! Let me recall the eventful moments once again. My first day as an intern at Oracle started in late 2007. I met one of the Oracle Managers at the Oracle Campus in Hyderabad and on the same day I also met another Oracle employee who was to later to become my first manager. I was charged and thrilled with the environment and the wonderful people around me! I was joined by two other interns, who also had a Masters in Computer Applications. We formed a very friendly group with all the interns and the new hires, and shared our excitement and learning. Myself and one of the other Graduates started working on a very interesting project on Semantic technology. We finally had our names added as co-developers for this very project. This phase of five months was the time and we learnt tremendously and worked very hard, partly because we had to travel back and forth to our colleges to submit reports and present for the Masters in Computer Applications final year project reviews. After completing my MCA, I joined as a full-time employee in 2008. During the next year, we worked on interesting and bleeding edge technologies - OWL, RDF, SPARQL, Visualization, J2EE, Social Web features, Semantic Web technologies, Web Services and many more! We developed cool, rich internet and desktop applications. Little did I know at that time, that this learning would help me tremendously for my the next project in Oracle. The following year saw me being assigned a role in a different project that my other team members were working on for the last two years. It took me two months to understand and get into a flow with this new task. I was fortunate that this phase helped me enhance my inter-personal and communication skills, as much as it helped me grow professionally with better ability to tackle multiple priorities and switch between tasks based on the team’s requirements. I was made the POC for all communications with our team and other product teams. I personally feel that this time enhanced me tremendously in technologies like Oracle Forms, J2EE, and Java and Web Services. The last six months, saw myself becoming an Institute of Electrical and Electronics Engineer member, and continuing my higher education International Institute of Information Technology, Hyderabad. Oracle supports its employees becoming members of professional bodies, and higher studies are supported by management, I think it is tremendously helpful in the professional and technical growth of the employees. Last three months, I have been working on great and useful enhancements to our product. Ah beautiful! All these years, there have been other moments and events of fun that are too worth mentioning. Clubs and groups at Oracle such as Employee Club, Oracle Volunteers, Football Club, etc. have always kept on organizing numerous events and competitions, full of fun and entertainment. I really enjoyed participating, even if it was small, in the intra-Oracle football tourney, Oracle Volunteer Days, OraFora, OraOvations, and a few more. Those ‘Seasons of Sharing’, those ‘Blood Donation camps’, those ‘Diwali and Christmas gifts and events’, those ‘fun events at the annual function called OraOvations’, those ‘books and cycle stalls’, and those so many other things… It only fills my mind with pleasure. The last three years have been very eventful:they have been full of learning and growth, and under the very able and encouraging guidance of my manager. I have got the opportunity to know about and/or interact with many wonderful personalities, and learn from them, here at Oracle. The environment, the people, and the fellow developers have been so friendly, and always ever ready to help, when we were in doubt.. I really love the big office space, and the flexible timings, and the caring people around. I look forward to a beautiful, learning and motivating journey with Oracle.

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• Lync Server 2010

  - by ManojDhobale

  Microsoft Lync Server 2010 communications software and its client software, such as Microsoft Lync 2010, enable your users to connect in new ways and to stay connected, regardless of their physical location. Lync 2010 and Lync Server 2010 bring together the different ways that people communicate in a single client interface, are deployed as a unified platform, and are administered through a single management infrastructure. Workload Description IM and presence Instant messaging (IM) and presence help your users find and communicate with one another efficiently and effectively. IM provides an instant messaging platform with conversation history, and supports public IM connectivity with users of public IM networks such as MSN/Windows Live, Yahoo!, and AOL. Presence establishes and displays a user’s personal availability and willingness to communicate through the use of common states such as Available or Busy. This rich presence information enables other users to immediately make effective communication choices. Conferencing Lync Server includes support for IM conferencing, audio conferencing, web conferencing, video conferencing, and application sharing, for both scheduled and impromptu meetings. All these meeting types are supported with a single client. Lync Server also supports dial-in conferencing so that users of public switched telephone network (PSTN) phones can participate in the audio portion of conferences. Conferences can seamlessly change and grow in real time. For example, a single conference can start as just instant messages between a few users, and escalate to an audio conference with desktop sharing and a larger audience instantly, easily, and without interrupting the conversation flow. Enterprise Voice Enterprise Voice is the Voice over Internet Protocol (VoIP) offering in Lync Server 2010. It delivers a voice option to enhance or replace traditional private branch exchange (PBX) systems. In addition to the complete telephony capabilities of an IP PBX, Enterprise Voice is integrated with rich presence, IM, collaboration, and meetings. Features such as call answer, hold, resume, transfer, forward and divert are supported directly, while personalized speed dialing keys are replaced by Contacts lists, and automatic intercom is replaced with IM. Enterprise Voice supports high availability through call admission control (CAC), branch office survivability, and extended options for data resiliency. Support for remote users You can provide full Lync Server functionality for users who are currently outside your organization’s firewalls by deploying servers called Edge Servers to provide a connection for these remote users. These remote users can connect to conferences by using a personal computer with Lync 2010 installed, the phone, or a web interface. Deploying Edge Servers also enables you to federate with partner or vendor organizations. A federated relationship enables your users to put federated users on their Contacts lists, exchange presence information and instant messages with these users, and invite them to audio calls, video calls, and conferences. Integration with other products Lync Server integrates with several other products to provide additional benefits to your users and administrators. Meeting tools are integrated into Outlook 2010 to enable organizers to schedule a meeting or start an impromptu conference with a single click and make it just as easy for attendees to join. Presence information is integrated into Outlook 2010 and SharePoint 2010. Exchange Unified Messaging (UM) provides several integration features. Users can see if they have new voice mail within Lync 2010. They can click a play button in the Outlook message to hear the audio voice mail, or view a transcription of the voice mail in the notification message. Simple deployment To help you plan and deploy your servers and clients, Lync Server provides the Microsoft Lync Server 2010, Planning Tool and the Topology Builder. Lync Server 2010, Planning Tool is a wizard that interactively asks you a series of questions about your organization, the Lync Server features you want to enable, and your capacity planning needs. Then, it creates a recommended deployment topology based on your answers, and produces several forms of output to aid your planning and installation. Topology Builder is an installation component of Lync Server 2010. You use Topology Builder to create, adjust and publish your planned topology. It also validates your topology before you begin server installations. When you install Lync Server on individual servers, the installation program deploys the server as directed in the topology. Simple management After you deploy Lync Server, it offers the following powerful and streamlined management tools: Active Directory for its user information, which eliminates the need for separate user and policy databases. Microsoft Lync Server 2010 Control Panel, a new web-based graphical user interface for administrators. With this web-based UI, Lync Server administrators can manage their systems from anywhere on the corporate network, without needing specialized management software installed on their computers. Lync Server Management Shell command-line management tool, which is based on the Windows PowerShell command-line interface. It provides a rich command set for administration of all aspects of the product, and enables Lync Server administrators to automate repetitive tasks using a familiar tool. While the IM and presence features are automatically installed in every Lync Server deployment, you can choose whether to deploy conferencing, Enterprise Voice, and remote user access, to tailor your deployment to your organization’s needs.

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