Client-based program to track response time for online webservice
- by Søren Haagerup
I am helping a customer with general IT support, and they have a problem with a hosted web-based system being slow. The provider of the system blames the client's computer, and the client calls me for help. I blame the provider, but it is hard to get them to do something about it without rock-solid evidence. And every time the provider comes around for a TeamViewer session, everything of course runs smoothly.
Does there exist a client program or browser plugin that tracks statistics about response time for specific web services?