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• repair broken packages-"dpkg: error: conflicting actions -f (--field) and -r (--remove)"

  - by yinon

  Ubuntu 12.04 LTS. if more information will be needed, tell me and'll give. the main problem is: tzach@tzach-pc:~$ sudo apt-get install docky [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done docky is already the newest version. You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: ca-certificates-java : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not going to be installed or java6-runtime-headless openjdk-7-jre-lib : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). tzach@tzach-pc:~$ and also: tzach@tzach-pc:~$ sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. **The following packages have unmet dependencies: ca-certificates-java : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not installed or java6-runtime-headless openjdk-7-jre-lib : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not installed E: Unmet dependencies. Try using ******* so we tryied the guide here in messege #9: http://ubuntuforums.org/showthread.php?t=947124 we run all the first 4 commands and the last one-"sudo apt-get autoremove" gave us: tzach@tzach-pc:~$ sudo apt-get autoremove Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: **ca-certificates-java** : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not installed or java6-runtime-headless **openjdk-7-jre-lib** : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not installed E: Unmet dependencies. Try using -f. so we run the last command twice: sudo dpkg --remove -force --force-remove-reinstreq ca-certificates-java and sudo dpkg --remove -force --force-remove-reinstreq openjdk-7-jre-lib but both of them gives: tzach@tzach-pc:~$ sudo dpkg --remove -force --force-remove-reinstreq ca-certificates-java [sudo] password for tzach: dpkg: error: conflicting actions -f (--field) and -r (--remove) Type dpkg --help for help about installing and deinstalling packages [*]; Use `dselect' or `aptitude' for user-friendly package management; Type dpkg -Dhelp for a list of dpkg debug flag values; Type dpkg --force-help for a list of forcing options; Type dpkg-deb --help for help about manipulating *.deb files; Options marked [*] produce a lot of output - pipe it through `less' or `more' ! EDIT FOR green7-output of "sudo apt-get -f install": tzach@tzach-pc:~$ sudo apt-get -f install [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: icedtea-7-jre-cacao icedtea-7-jre-jamvm java-common openjdk-7-jre-headless tzdata-java Suggested packages: default-jre equivs sun-java6-fonts ttf-dejavu-extra fonts-ipafont-gothic fonts-ipafont-mincho ttf-telugu-fonts ttf-oriya-fonts ttf-kannada-fonts ttf-bengali-fonts The following packages will be REMOVED: ttf-mscorefonts-installer The following NEW packages will be installed: icedtea-7-jre-cacao icedtea-7-jre-jamvm java-common openjdk-7-jre-headless tzdata-java 0 upgraded, 5 newly installed, 1 to remove and 355 not upgraded. 5 not fully installed or removed. Need to get 0 B/29.6 MB of archives. After this operation, 88.5 MB of additional disk space will be used. Do you want to continue [Y/n]? y debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable dpkg: warning: there's no installed package matching ttf-mscorefonts-installer:amd64 Setting up tzdata (2012e-0ubuntu0.12.04) ... debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable dpkg: error processing tzdata (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: tzdata E: Sub-process /usr/bin/dpkg returned an error code (1) EDIT2 FOR green7: tzach@tzach-pc:~$ sudo apt-get remove --purge tzdata [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: ca-certificates-java : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not going to be installed or java6-runtime-headless libc6 : Depends: tzdata but it is not going to be installed libc6:i386 : Depends: tzdata:i386 libical0 : Depends: tzdata but it is not going to be installed openjdk-7-jre-lib : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not going to be installed python-dateutil : Depends: tzdata but it is not going to be installed ubuntu-minimal : Depends: tzdata but it is not going to be installed util-linux : Depends: tzdata (>= 2006c-2) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). EDIT3 FOR green7: tzach@tzach-pc:~$ sudo apt-get install openjdk-7-jre-headless [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: openjdk-7-jre-headless : Depends: tzdata-java but it is not going to be installed Depends: java-common (>= 0.28) but it is not going to be installed Recommends: icedtea-7-jre-cacao (= 7~u3-2.1.1~pre1-1ubuntu3) but it is not going to be installed Recommends: icedtea-7-jre-jamvm (= 7~u3-2.1.1~pre1-1ubuntu3) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). some things in the text also supposed to be bolded. but not critic (: Thanks for the editing! Thanks a lot for your assistance.

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• Whitepaper list for the application framework

  - by Rick Finley

  We're reposting the list of technical whitepapers for the Oracle ETPM framework (called OUAF, Oracle Utilities Application Framework).  These are are available from My Oracle Support at the Doc Id's mentioned below. Some have been updated in the last few months to reflect new advice and new features.  This is reposted from the OUAF blog:  http://blogs.oracle.com/theshortenspot/entry/whitepaper_list_as_at_november Doc Id Document Title Contents 559880.1 ConfigLab Design Guidelines This whitepaper outlines how to design and implement a data management solution using the ConfigLab facility. This whitepaper currently only applies to the following products: Oracle Utilities Customer Care And Billing Oracle Enterprise Taxation Management Oracle Enterprise Taxation and Policy Management           560367.1 Technical Best Practices for Oracle Utilities Application Framework Based Products Whitepaper summarizing common technical best practices used by partners, implementation teams and customers. 560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each tier in the framework. The individual whitepapers are as follows: Concepts - General Concepts and Performance Troublehooting processes Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions. Network Troubleshooting - General troubleshooting of the network with common issues and resolutions. Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions. Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions. Database Troubleshooting - General troubleshooting of the database with common issues and resolutions. Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions. 560401.1 Software Configuration Management Series  A set of whitepapers on how to manage customization (code and data) using the tools provided with the framework. The individual whitepapers are as follows: Concepts - General concepts and introduction. Environment Management - Principles and techniques for creating and managing environments. Version Management - Integration of Version control and version management of configuration items. Release Management - Packaging configuration items into a release. Distribution - Distribution and installation of releases across environments Change Management - Generic change management processes for product implementations. Status Accounting - Status reporting techniques using product facilities. Defect Management - Generic defect management processes for product implementations. Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation. Implementing Service Packs - Discussion on the service packs and how to use them in an implementation. Implementing Upgrades - Discussion on the the upgrade process and common techniques for minimizing the impact of upgrades. 773473.1 Oracle Utilities Application Framework Security Overview A whitepaper summarizing the security facilities in the framework. Now includes references to other Oracle security products supported. 774783.1 LDAP Integration for Oracle Utilities Application Framework based products Updated! A generic whitepaper summarizing how to integrate an external LDAP based security repository with the framework. 789060.1 Oracle Utilities Application Framework Integration Overview A whitepaper summarizing all the various common integration techniques used with the product (with case studies). 799912.1 Single Sign On Integration for Oracle Utilities Application Framework based products A whitepaper outlining a generic process for integrating an SSO product with the framework. 807068.1 Oracle Utilities Application Framework Architecture Guidelines This whitepaper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations. 836362.1 Batch Best Practices for Oracle Utilities Application Framework based products This whitepaper outlines the common and best practices implemented by sites all over the world. 856854.1 Technical Best Practices V1 Addendum Addendum to Technical Best Practices for Oracle Utilities Customer Care And Billing V1.x only. 942074.1 XAI Best Practices This whitepaper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework. 970785.1 Oracle Identity Manager Integration Overview This whitepaper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Oracle Identity Manager used to provision user and user group security information. For Fw4.x customers use whitepaper 1375600.1 instead. 1068958.1 Production Environment Configuration Guidelines A whitepaper outlining common production level settings for the products based upon benchmarks and customer feedback. 1177265.1 What's New In Oracle Utilities Application Framework V4? Whitepaper outlining the major changes to the framework since Oracle Utilities Application Framework V2.2. 1290700.1 Database Vault Integration Whitepaper outlining the Database Vault Integration solution provided with Oracle Utilities Application Framework V4.1.0 and above. 1299732.1 BI Publisher Guidelines for Oracle Utilities Application Framework Whitepaper outlining the interface between BI Publisher and the Oracle Utilities Application Framework 1308161.1 Oracle SOA Suite Integration with Oracle Utilities Application Framework based products This whitepaper outlines common design patterns and guidelines for using Oracle SOA Suite with Oracle Utilities Application Framework based products. 1308165.1 MPL Best Practices Oracle Utilities Application Framework This is a guidelines whitepaper for products shipping with the Multi-Purpose Listener. This whitepaper currently only applies to the following products: Oracle Utilities Customer Care And Billing Oracle Enterprise Taxation Management Oracle Enterprise Taxation and Policy Management 1308181.1 Oracle WebLogic JMS Integration with the Oracle Utilities Application Framework This whitepaper covers the native integration between Oracle WebLogic JMS with Oracle Utilities Application Framework using the new Message Driven Bean functionality and real time JMS adapters. 1334558.1 Oracle WebLogic Clustering for Oracle Utilities Application Framework New! This whitepaper covers process for implementing clustering using Oracle WebLogic for Oracle Utilities Application Framework based products. 1359369.1 IBM WebSphere Clustering for Oracle Utilities Application Framework New! This whitepaper covers process for implementing clustering using IBM WebSphere for Oracle Utilities Application Framework based products 1375600.1 Oracle Identity Management Suite Integration with the Oracle Utilities Application Framework New! This whitepaper covers the integration between Oracle Utilities Application Framework and Oracle Identity Management Suite components such as Oracle Identity Manager, Oracle Access Manager, Oracle Adaptive Access Manager, Oracle Internet Directory and Oracle Virtual Directory. 1375615.1 Advanced Security for the Oracle Utilities Application Framework New! This whitepaper covers common security requirements and how to meet those requirements using Oracle Utilities Application Framework native security facilities, security provided with the J2EE Web Application and/or facilities available in Oracle Identity Management Suite.

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• SQL SERVER – SSMS: Database Consistency History Report

  - by Pinal Dave

  Doctor and Database The last place I like to visit is always a hospital. With the monsoon season starting, intermittent rains, it has become sort of a routine to get a cycle of fever every other year (seriously I hate it). So when I visit my doctor, it is always interesting in the way he quizzes me. The routine question of – “How many days have you had this?”, “Is there any pattern?”, “Did you drench in rain?”, “Do you have any other symptom?” and so on. The idea here is that the doctor wants to find any anomaly or a pattern that will guide him to a viral or bacterial type. Most of the time they get it based on experience and sometimes after a battery of tests. So if there is consistent behavior to your problem, there is always a solution out. SQL Server has its way to find if the server data / files are in consistent state using the DBCC commands. Back to SQL Server In real life, Database consistency check is one of the critical operations a DBA generally doesn’t give much priority. Many readers of my blogs have asked many times, how do we know if the database is consistent? How do I read output of DBCC CHECKDB and find if everything is right or not? My common answer to all of them is – look at the bottom of checkdb (or checktable) output and look for below line. CHECKDB found 0 allocation errors and 0 consistency errors in database ‘DatabaseName’. Above is a “good sign” because we are seeing zero allocation and zero consistency error. If you are seeing non-zero errors then there is some problem with the database. Sample output is shown as below: CHECKDB found 0 allocation errors and 2 consistency errors in database ‘DatabaseName’. repair_allow_data_loss is the minimum repair level for the errors found by DBCC CHECKDB (DatabaseName). If we see non-zero error then most of the time (not always) we get repair options depending on the level of corruption. There is risk involved with above option (repair_allow_data_loss), that is – we would lose the data. Sometimes the option would be repair_rebuild which is little safer. Though these options are available, it is important to find the root cause to the problem. In standard report, there is a report which can show the history of checkdb executed for the selected database. Since this is a database level report, we need to right click on database, click Reports, click Standard Reports and then choose “Database Consistency History” report. The information in this report is picked from default trace. If default trace is disabled or there is no checkdb run or information is not there in default trace (because it’s rolled over), we would get report like below. As we can see report says it very clearly: Currently, no execution history of CHECKDB is available or default trace is not enabled. To demonstrate, I have caused corruption in one of the database and did below steps. Run CheckDB so that errors are reported. Fix the corruption by losing the data using repair option Run CheckDB again to check if corruption is cleared. After that I have launched the report and below is what we would see. If you are lazy like me and don’t want to run the report manually for each database then below query would be handy to provide same report for all database. This query is runs behind the scenes by the report. All I have done is remove the filter for database name (at the last – highlighted). DECLARE @curr_tracefilename VARCHAR(500); DECLARE @base_tracefilename VARCHAR(500); DECLARE @indx INT; SELECT @curr_tracefilename = path FROM sys.traces WHERE is_default = 1; SET @curr_tracefilename = REVERSE(@curr_tracefilename); SELECT @indx  = PATINDEX('%\%', @curr_tracefilename) ; SET @curr_tracefilename = REVERSE(@curr_tracefilename); SET @base_tracefilename = LEFT( @curr_tracefilename,LEN(@curr_tracefilename) - @indx) + '\log.trc'; SELECT  SUBSTRING(CONVERT(NVARCHAR(MAX),TEXTData),36, PATINDEX('%executed%',TEXTData)-36) AS command ,       LoginName ,       StartTime ,       CONVERT(INT,SUBSTRING(CONVERT(NVARCHAR(MAX),TEXTData),PATINDEX('%found%',TEXTData) +6,PATINDEX('%errors %',TEXTData)-PATINDEX('%found%',TEXTData)-6)) AS errors ,       CONVERT(INT,SUBSTRING(CONVERT(NVARCHAR(MAX),TEXTData),PATINDEX('%repaired%',TEXTData) +9,PATINDEX('%errors.%',TEXTData)-PATINDEX('%repaired%',TEXTData)-9)) repaired ,       SUBSTRING(CONVERT(NVARCHAR(MAX),TEXTData),PATINDEX('%time:%',TEXTData)+6,PATINDEX('%hours%',TEXTData)-PATINDEX('%time:%',TEXTData)-6)+':'+SUBSTRING(CONVERT(NVARCHAR(MAX),TEXTData),PATINDEX('%hours%',TEXTData) +6,PATINDEX('%minutes%',TEXTData)-PATINDEX('%hours%',TEXTData)-6)+':'+SUBSTRING(CONVERT(NVARCHAR(MAX),TEXTData),PATINDEX('%minutes%',TEXTData) +8,PATINDEX('%seconds.%',TEXTData)-PATINDEX('%minutes%',TEXTData)-8) AS time FROM::fn_trace_gettable( @base_tracefilename, DEFAULT) WHERE EventClass = 22 AND SUBSTRING(TEXTData,36,12) = 'DBCC CHECKDB' -- AND DatabaseName = @DatabaseName; Don’t get worried about the logic above. All it is doing is reading the trace files, parsing below entry and getting out information for underlined words. DBCC CHECKDB (CorruptedDatabase) executed by sa found 2 errors and repaired 0 errors. Elapsed time: 0 hours 0 minutes 0 seconds.  Internal database snapshot has split point LSN = 00000029:00000030:0001 and first LSN = 00000029:00000020:0001. Hopefully now onwards you would run checkdb and understand the importance of it. As responsible DBAs I am sure you are already doing it, let me know how often do you actually run them on you production environment? Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL Tagged: SQL Reports

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Parner Webcast - Innovations in Products Program

  - by Richard Lefebvre

  We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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• How to create a PeopleCode Application Package/Application Class using PeopleTools Tables

  - by Andreea Vaduva

  This article describes how - in PeopleCode (Release PeopleTools 8.50) - to enable a grid without enabling each static column, using a dynamic Application Class. The goal is to disable the following grid with three columns “Effort Date”, ”Effort Amount” and “Charge Back” , when the Check Box “Finished with task” is selected , without referencing each static column; this PeopleCode could be used dynamically with any grid. If the check box “Finished with task” is cleared, the content of the grid columns is editable (and the buttons “+” and “-“ are available): So, you create an Application Package “CLASS_EXTENSIONS” that contains an Application Class “EWK_ROWSET”. This Application Class is defined with Class extends “ Rowset” and you add two news properties “Enabled” and “Visible”: After creating this Application Class, you use it in two PeopleCode Events : Rowinit and FieldChange : This code is very ‘simple’, you write only one command : ” &ERS2.Enabled = False” → and the entire grid is “Enabled”… and you can use this code with any Grid! So, the complete PeopleCode to create the Application Package is (with explanation in [….]) : ******Package CLASS_EXTENSIONS : [Name of the Package: CLASS_EXTENSIONS] --Beginning of the declaration part------------------------------------------------------------------------------ class EWK_ROWSET extends Rowset; [Definition Class EWK_ROWSET as a subclass of Class Rowset] method EWK_ROWSET(&RS As Rowset); [Constructor is the Method with the same name of the Class] property boolean Visible get set; property boolean Enabled get set; [Definition of the property “Enabled” in read/write] private [Before the word “private”, all the declarations are publics] method SetDisplay(&DisplaySW As boolean, &PropName As string, &ChildSW As boolean); instance boolean &EnSW; instance boolean &VisSW; instance Rowset &NextChildRS; instance Row &NextRow; instance Record &NextRec; instance Field &NextFld; instance integer &RowCnt, &RecCnt, &FldCnt, &ChildRSCnt; instance integer &i, &j, &k; instance CLASS_EXTENSIONS:EWK_ROWSET &ERSChild; [For recursion] Constant &VisibleProperty = "VISIBLE"; Constant &EnabledProperty = "ENABLED"; end-class; --End of the declaration part------------------------------------------------------------------------------ method EWK_ROWSET [The Constructor] /+ &RS as Rowset +/ %Super = &RS; end-method; get Enabled /+ Returns Boolean +/; Return &EnSW; end-get; set Enabled /+ &NewValue as Boolean +/; &EnSW = &NewValue; %This.InsertEnabled=&EnSW; %This.DeleteEnabled=&EnSW; %This.SetDisplay(&EnSW, &EnabledProperty, False); [This method is called when you set this property] end-set; get Visible /+ Returns Boolean +/; Return &VisSW; end-get; set Visible /+ &NewValue as Boolean +/; &VisSW = &NewValue; %This.SetDisplay(&VisSW, &VisibleProperty, False); end-set; method SetDisplay [The most important PeopleCode Method] /+ &DisplaySW as Boolean, +/ /+ &PropName as String, +/ /+ &ChildSW as Boolean +/ [Not used in our example] &RowCnt = %This.ActiveRowCount; &NextRow = %This.GetRow(1); [To know the structure of a line ] &RecCnt = &NextRow.RecordCount; For &i = 1 To &RowCnt [Loop for each Line] &NextRow = %This.GetRow(&i); For &j = 1 To &RecCnt [Loop for each Record] &NextRec = &NextRow.GetRecord(&j); &FldCnt = &NextRec.FieldCount; For &k = 1 To &FldCnt [Loop for each Field/Record] &NextFld = &NextRec.GetField(&k); Evaluate Upper(&PropName) When = &VisibleProperty &NextFld.Visible = &DisplaySW; Break; When = &EnabledProperty; &NextFld.Enabled = &DisplaySW; [Enable each Field/Record] Break; When-Other Error "Invalid display property; Must be either VISIBLE or ENABLED" End-Evaluate; End-For; End-For; If &ChildSW = True Then [If recursion] &ChildRSCnt = &NextRow.ChildCount; For &j = 1 To &ChildRSCnt [Loop for each Rowset child] &NextChildRS = &NextRow.GetRowset(&j); &ERSChild = create CLASS_EXTENSIONS:EWK_ROWSET(&NextChildRS); &ERSChild.SetDisplay(&DisplaySW, &PropName, &ChildSW); [For each Rowset child, call Method SetDisplay with the same parameters used with the Rowset parent] End-For; End-If; End-For; end-method; ******End of the Package CLASS_EXTENSIONS:[Name of the Package: CLASS_EXTENSIONS] About the Author: Pascal Thaler joined Oracle University in 2005 where he is a Senior Instructor. His area of expertise is Oracle Peoplesoft Technology and he delivers the following courses: For Developers: PeopleTools Overview, PeopleTools I &II, Batch Application Engine, Language Oriented Object PeopleCode, Administration Security For Administrators : Server Administration & Installation, Database Upgrade & Data Management Tools For Interface Users: Integration Broker (Web Service)

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• To Make Diversity Work, Managers Must Stop Ignoring Difference

  - by HCM-Oracle

  By Kate Pavao - Originally posted on Profit Executive coaches Jane Hyun and Audrey S. Lee noticed something during their leadership development coaching and consulting: Frustrated employees and overwhelmed managers. “We heard from voices saying, ‘I wish my manager understood me better’ or ‘I hope my manager would take the time to learn more about me and my background,’” remembers Hyun. “At the same token, the managers we were coaching had a hard time even knowing how to start these conversations.”  Hyun and Lee wrote Flex to address some of the fears managers have when it comes to leading diverse teams—such as being afraid of offending their employees by stumbling into sensitive territory—and also to provide a sure-footed strategy for becoming a more effective leader. Here, Hyun talks about what it takes to create innovate and productive teams in an increasingly diverse world, including the key characteristics successful managers share. Q: What does it mean to “flex”? Hyun: Flexing is the art of switching between leadership styles to work more effectively with people who are different from you. It’s not fundamentally changing who you are, but it’s understanding when you need to adapt your style in a situation so that you can accommodate people and make them feel more comfortable. It’s understanding the gap that might exist between you and others who are different, and then flexing across that gap to get the result that you're looking for. It’s up to all of us, not just managers, but also employees, to learn how to flex. When you hire new people to the organization, they're expected to adapt. The new people in the organization may need some guidance around how to best flex. They can certainly take the initiative, but if you can give them some direction around the important rules, and connect them with insiders who can help them figure out the most critical elements of the job, that will accelerate how quickly they can contribute to your organization. Q: Why is it important right now for managers to understand flexing? Hyun: The workplace is becoming increasingly younger, multicultural and female. The numbers bear it out. Millennials are entering the workforce and becoming a larger percentage of it, which is a global phenomenon. Thirty-six percent of the workforce is multicultural, and close to half is female. It makes sense to better understand the people who are increasingly a part of your workforce, and how to best lead them and manage them as well. Q: What do companies miss out on when managers don’t flex? Hyun: There are high costs for losing people or failing to engage them. The estimated costs of replacing an employee is about 150 percent of that person’s salary. There are studies showing that employee disengagement costs the U.S. something like $450 billion a year. But voice is the biggest thing you miss out on if you don’t flex. Whenever you want innovation or increased productivity from your people, you need to figure out how to unleash these things. The way you get there is to make sure that everybody’s voice is at the table. Q: What are some of the common misassumptions that managers make about the people on their teams? Hyun: One is what I call the Golden Rule mentality: We assume when we go to the workplace that people are going to think like us and operate like us. But sometimes when you work with people from a different culture or a different generation, they may have a different mindset about doing something, or a different approach to solving a problem, or a different way to manage some situation. When see something that’s different, we don't understand it, so we don't trust it. We have this hidden bias for people who are like us. That gets in the way of really looking at how we can tap our team members best potential by understanding how their difference may help them be effective in our workplace. We’re trained, especially in the workplace, to make assumptions quickly, so that you can make the best business decision. But with people, it’s better to remain curious. If you want to build stronger cross-cultural, cross-generational, cross-gender relationships, before you make a judgment, share what you observe with that team member, and connect with him or her in ways that are mutually adaptive, so that you can work together more effectively. Q: What are the common characteristics you see in leaders who are successful at flexing? Hyun: One is what I call “adaptive ability”—leaders who are able to understand that someone on their team is different from them, and willing to adapt his or her style to do that. Another one is “unconditional positive regard,” which is basically acceptance of others, even in their vulnerable moments. This attitude of grace is critical and essential to a healthy environment in developing people. If you think about when people enter the workforce, they're only 21 years old. It’s quite a formative time for them. They may not have a lot of management experience, or experience managing complex or even global projects. Creating the best possible condition for their development requires turning their mistakes into teachable moments, and giving them an opportunity to really learn. Finally, these leaders are not rigid or constrained in a single mode or style. They have this insatiable curiosity about other people. They don’t judge when they see behavior that doesn’t make sense, or is different from their own. For example, maybe someone on their team is a less aggressive than they are. The leader needs to remain curious and thinks, “Wow, I wonder how I can engage in a dialogue with this person to get their potential out in the open.”

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• SQL SERVER – SSMS Automatically Generates TOP (100) PERCENT in Query Designer

  - by pinaldave

  Earlier this week, I was surfing various SQL forums to see what kind of help developer need in the SQL Server world. One of the question indeed caught my attention. I am here regenerating complete question as well scenario to illustrate the point in a precise manner. Additionally, I have added added second part of the question to give completeness. Question: I am trying to create a view in Query Designer (not in the New Query Window). Every time I am trying to create a view it always adds  TOP (100) PERCENT automatically on the T-SQL script. No matter what I do, it always automatically adds the TOP (100) PERCENT to the script. I have attempted to copy paste from notepad, build a query and a few other things – there is no success. I am really not sure what I am doing wrong with Query Designer. Here is my query script: (I use AdventureWorks as a sample database) SELECT Person.Address.AddressID FROM Person.Address INNER JOIN Person.AddressType ON Person.Address.AddressID = Person.AddressType.AddressTypeID ORDER BY Person.Address.AddressID This script automatically replaces by following query: SELECT TOP (100) PERCENT Person.Address.AddressID FROM Person.Address INNER JOIN Person.AddressType ON Person.Address.AddressID = Person.AddressType.AddressTypeID ORDER BY Person.Address.AddressID However, when I try to do the same from New Query Window it works totally fine. However, when I attempt to create a view of the same query it gives following error. Msg 1033, Level 15, State 1, Procedure myView, Line 6 The ORDER BY clause is invalid in views, inline functions, derived tables, subqueries, and common table expressions, unless TOP, OFFSET or FOR XML is also specified. It is pretty clear to me now that the script which I have written seems to need TOP (100) PERCENT, so Query . Why do I need it? Is there any work around to this issue. I particularly find this question pretty interesting as it really touches the fundamentals of the T-SQL query writing. Please note that the query which is automatically changed is not in New Query Editor but opened from SSMS using following way. Database >> Views >> Right Click >> New View (see the image below) Answer: The answer to the above question can be very long but I will keep it simple and to the point. There are three things to discuss in above script 1) Reason for Error 2) Reason for Auto generates TOP (100) PERCENT and 3) Potential solutions to the above error. Let us quickly see them in detail. 1) Reason for Error The reason for error is already given in the error. ORDER BY is invalid in the views and a few other objects. One has to use TOP or other keywords along with it. The way semantics of the query works where optimizer only follows(honors) the ORDER BY in the same scope or the same SELECT/UPDATE/DELETE statement. There is a possibility that one can order after the scope of the view again the efforts spend to order view will be wasted. The final resultset of the query always follows the final ORDER BY or outer query’s order and due to the same reason optimizer follows the final order of the query and not of the views (as view will be used in another query for further processing e.g. in SELECT statement). Due to same reason ORDER BY is now allowed in the view. For further accuracy and clear guidance I suggest you read this blog post by Query Optimizer Team. They have explained it very clear manner the same subject. 2) Reason for Auto Generated TOP (100) PERCENT One of the most popular workaround to above error is to use TOP (100) PERCENT in the view. Now TOP (100) PERCENT allows user to use ORDER BY in the query and allows user to overcome above error which we discussed. This gives the impression to the user that they have resolved the error and successfully able to use ORDER BY in the View. Well, this is incorrect as well. The way this works is when TOP (100) PERCENT is used the result is not guaranteed as well it is ignored in our the query where the view is used. Here is the blog post on this subject: Interesting Observation – TOP 100 PERCENT and ORDER BY. Now when you create a new view in the SSMS and build a query with ORDER BY to avoid the error automatically it adds the TOP 100 PERCENT. Here is the connect item for the same issue. I am sure there will be more connect items as well but I could not find them. 3) Potential Solutions If you are reading this post from the beginning in that case, it is clear by now that ORDER BY should not be used in the View as it does not serve any purpose unless there is a specific need of it. If you are going to use TOP 100 PERCENT with ORDER BY there is absolutely no need of using ORDER BY rather avoid using it all together. Here is another blog post of mine which describes the same subject ORDER BY Does Not Work – Limitation of the Views Part 1. It is valid to use ORDER BY in a view if there is a clear business need of using TOP with any other percentage lower than 100 (for example TOP 10 PERCENT or TOP 50 PERCENT etc). In most of the cases ORDER BY is not needed in the view and it should be used in the most outer query for present result in desired order. User can remove TOP 100 PERCENT and ORDER BY from the view before using the view in any query or procedure. In the most outer query there should be ORDER BY as per the business need. I think this sums up the concept in a few words. This is a very long topic and not easy to illustrate in one single blog post. I welcome your comments and suggestions. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, SQL View, T SQL, Technology

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• SQL SERVER – SSMS: Disk Usage Report

  - by Pinal Dave

  Let us start with humor!  I think we the series on various reports, we come to a logical point. We covered all the reports at server level. This means the reports we saw were targeted towards activities that are related to instance level operations. These are mostly like how a doctor diagnoses a patient. At this point I am reminded of a dialog which I read somewhere: Patient: Doc, It hurts when I touch my head. Doc: Ok, go on. What else have you experienced? Patient: It hurts even when I touch my eye, it hurts when I touch my arms, it even hurts when I touch my feet, etc. Doc: Hmmm … Patient: I feel it hurts when I touch anywhere in my body. Doc: Ahh … now I get it. You need a plaster to your finger John. Sometimes the server level gives an indicator to what is happening in the system, but we need to get to the root cause for a specific database. So, this is the first blog in series where we would start discussing about database level reports. To launch database level reports, expand selected server in Object Explorer, expand the Databases folder, and then right-click any database for which we want to look at reports. From the menu, select Reports, then Standard Reports, and then any of database level reports. In this blog, we would talk about four “disk” reports because they are similar: Disk Usage Disk Usage by Top Tables Disk Usage by Table Disk Usage by Partition Disk Usage This report shows multiple information about the database. Let us discuss them one by one.  We have divided the output into 5 different sections. Section 1 shows the high level summary of the database. It shows the space used by database files (mdf and ldf). Under the hood, the report uses, various DMVs and DBCC Commands, it is using sys.data_spaces and DBCC SHOWFILESTATS. Section 2 and 3 are pie charts. One for data file allocation and another for the transaction log file. Pie chart for “Data Files Space Usage (%)” shows space consumed data, indexes, allocated to the SQL Server database, and unallocated space which is allocated to the SQL Server database but not yet filled with anything. “Transaction Log Space Usage (%)” used DBCC SQLPERF (LOGSPACE) and shows how much empty space we have in the physical transaction log file. Section 4 shows the data from Default Trace and looks at Event IDs 92, 93, 94, 95 which are for “Data File Auto Grow”, “Log File Auto Grow”, “Data File Auto Shrink” and “Log File Auto Shrink” respectively. Here is an expanded view for that section. If default trace is not enabled, then this section would be replaced by the message “Trace Log is disabled” as highlighted below. Section 5 of the report uses DBCC SHOWFILESTATS to get information. Here is the enhanced version of that section. This shows the physical layout of the file. In case you have In-Memory Objects in the database (from SQL Server 2014), then report would show information about those as well. Here is the screenshot taken for a different database, which has In-Memory table. I have highlighted new things which are only shown for in-memory database. The new sections which are highlighted above are using sys.dm_db_xtp_checkpoint_files, sys.database_files and sys.data_spaces. The new type for in-memory OLTP is ‘FX’ in sys.data_space. The next set of reports is targeted to get information about a table and its storage. These reports can answer questions like: Which is the biggest table in the database? How many rows we have in table? Is there any table which has a lot of reserved space but its unused? Which partition of the table is having more data? Disk Usage by Top Tables This report provides detailed data on the utilization of disk space by top 1000 tables within the Database. The report does not provide data for memory optimized tables. Disk Usage by Table This report is same as earlier report with few difference. First Report shows only 1000 rows First Report does order by values in DMV sys.dm_db_partition_stats whereas second one does it based on name of the table. Both of the reports have interactive sort facility. We can click on any column header and change the sorting order of data. Disk Usage by Partition This report shows the distribution of the data in table based on partition in the table. This is so similar to previous output with the partition details now. Here is the query taken from profiler. SELECT row_number() OVER (ORDER BY a1.used_page_count DESC, a1.index_id) AS row_number ,      (dense_rank() OVER (ORDER BY a5.name, a2.name))%2 AS l1 ,      a1.OBJECT_ID ,      a5.name AS [schema] ,       a2.name ,       a1.index_id ,       a3.name AS index_name ,       a3.type_desc ,       a1.partition_number ,       a1.used_page_count * 8 AS total_used_pages ,       a1.reserved_page_count * 8 AS total_reserved_pages ,       a1.row_count FROM sys.dm_db_partition_stats a1 INNER JOIN sys.all_objects a2  ON ( a1.OBJECT_ID = a2.OBJECT_ID) AND a1.OBJECT_ID NOT IN (SELECT OBJECT_ID FROM sys.tables WHERE is_memory_optimized = 1) INNER JOIN sys.schemas a5 ON (a5.schema_id = a2.schema_id) LEFT OUTER JOIN  sys.indexes a3  ON ( (a1.OBJECT_ID = a3.OBJECT_ID) AND (a1.index_id = a3.index_id) ) WHERE (SELECT MAX(DISTINCT partition_number) FROM sys.dm_db_partition_stats a4 WHERE (a4.OBJECT_ID = a1.OBJECT_ID)) >= 1 AND a2.TYPE <> N'S' AND  a2.TYPE <> N'IT' ORDER BY a5.name ASC, a2.name ASC, a1.index_id, a1.used_page_count DESC, a1.partition_number Using all of the above reports, you should be able to get the usage of database files and also space used by tables. I think this is too much disk information for a single blog and I hope you have used them in the past to get data. Do let me know if you found anything interesting using these reports in your environments. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL Tagged: SQL Reports

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• Grow Your Business with Security

  - by Darin Pendergraft

  Author: Kevin Moulton Kevin Moulton has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East EnterpriseSecurity Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. It happened again! There I was, reading something interesting online, and realizing that a friend might find it interesting too. I clicked on the little email link, thinking that I could easily forward this to my friend, but no! Instead, a new screen popped up where I was asked to create an account. I was expected to create a User ID and password, not to mention providing some personally identifiable information, just for the privilege of helping that website spread their word. Of course, I didn’t want to have to remember a new account and password, I didn’t want to provide the requisite information, and I didn’t want to waste my time. I gave up, closed the web page, and moved on to something else. I was left with a bad taste in my mouth, and my friend might never find her way to this interesting website. If you were this content provider, would this be the outcome you were looking for? A few days later, I had a similar experience, but this one went a little differently. I was surfing the web, when I happened upon some little chotcke that I just had to have. I added it to my cart. When I went to buy the item, I was again brought to a page to create account. Groan! But wait! On this page, I also had the option to sign in with my OpenID account, my Facebook account, my Yahoo account, or my Google Account. I have all of those! No new account to create, no new password to remember, and no personally identifiable information to be given to someone else (I’ve already given it all to those other guys, after all). In this case, the vendor was easy to deal with, and I happily completed the transaction. That pleasant experience will bring me back again. This is where security can grow your business. It’s a differentiator. You’ve got to have a presence on the web, and that presence has to take into account all the smart phones everyone’s carrying, and the tablets that took over cyber Monday this year. If you are a company that a customer can deal with securely, and do so easily, then you are a company customers will come back to again and again. I recently had a need to open a new bank account. Every bank has a web presence now, but they are certainly not all the same. I wanted one that I could deal with easily using my laptop, but I also wanted 2-factor authentication in case I had to login from a shared machine, and I wanted an app for my iPad. I found a bank with all three, and that’s who I am doing business with. Let’s say, for example, that I’m in a regular Texas Hold-em game on Friday nights, so I move a couple of hundred bucks from checking to savings on Friday afternoons. I move a similar amount each week and I do it from the same machine. The bank trusts me, and they trust my machine. Most importantly, they trust my behavior. This is adaptive authentication. There should be no reason for my bank to make this transaction difficult for me. Now let's say that I login from a Starbucks in Uzbekistan, and I transfer $2,500. What should my bank do now? Should they stop the transaction? Should they call my home number? (My former bank did exactly this once when I was taking money out of an ATM on a business trip, when I had provided my cell phone number as my primary contact. When I asked them why they called my home number rather than my cell, they told me that their “policy” is to call the home number. If I'm on the road, what exactly is the use of trying to reach me at home to verify my transaction?) But, back to Uzbekistan… Should my bank assume that I am happily at home in New Jersey, and someone is trying to hack into my account? Perhaps they think they are protecting me, but I wouldn’t be very happy if I happened to be traveling on business in Central Asia. What if my bank were to automatically analyze my behavior and calculate a risk score? Clearly, this scenario would be outside of my typical behavior, so my risk score would necessitate something more than a simple login and password. Perhaps, in this case, a one-time password to my cell phone would prove that this is not just some hacker half way around the world. But, what if you're not a bank? Do you need this level of security? If you want to be a business that is easy to deal with while also protecting your customers, then of course you do. You want your customers to trust you, but you also want them to enjoy doing business with you. Make it easy for them to do business with you, and they’ll come back, and perhaps even Tweet about it, or Like you, and then their friends will follow. How can Oracle help? Oracle has the technology and expertise to help you to grown your business with security. Oracle Adaptive Access Manager will help you to prevent fraud while making it easier for your customers to do business with you by providing the risk analysis I discussed above, step-up authentication, and much more. Oracle Mobile and Social Access Service will help you to secure mobile access to applications by expanding on your existing back-end identity management infrastructure, and allowing your customers to transact business with you using the social media accounts they already know. You also have device fingerprinting and metrics to help you to grow your business securely. Security is not just a cost anymore. It’s a way to set your business apart. With Oracle’s help, you can be the business that everyone’s tweeting about. Image courtesy of Flickr user shareski

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• Memory management for NSURLConnection

  - by eman

  Sorry if this has been asked before, but I'm wondering what the best memory management practice is for NSURLConnection. Apple's sample code uses -[NSURLConnection initWithRequest:delegate:] in one method and then releases in connection:didFailWithError: or connectionDidFinishLoading:, but this spits out a bunch of analyzer warnings and seems sort of dangerous (what if neither of those methods is called?). I've been autoreleasing (using +[NSURLConnection connectionWithRequest:delegate:]), which seems cleaner, but I'm wondering--in this case, is it at ever possible for the NSURLConnection to be released before the connection has closed?

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• Package management for Vim

  - by ntimes

  Emacs 24 looks like it will have a package manager. What package management options are there for Vim?

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• Master in Computer Networking Versus a Master in Management Information System

  - by kako13

  Hi, I will get a BS in Computer Science in May/2010. I want to do a master but a have to choose between Computer Networking or Management Information System. My plans would be to work in the area of networking. Any suggestion?

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• SQLCMD Syntax error when running script that runs fine in management studio

  - by Troy

  When I run the this select '$(''test'')' in SQL Management Studio 2008 it returns $('test') When I run sqlcmd -S SERVER -E -d DATABASE -q "select "$(''test'')" on the command line it returns Sqlcmd: Error: Syntax error at line 1 near command '''. If I remove the dollar sign it works. Is the "$" a special character? Is this a sqlcmd bug? How can I change the script to get the desired result.

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• Convincing Management to use WCF

  - by Kyle Rozendo

  Hi All, I asked another question, stating that the I am unable to use WCF in a new Web Service project and have come to see that it seems to be the technology to use in regards to extensibility and security. My question is a simple one: How can I persuade management (and developers for that matter) to move over to using WCF as opposed to other web service technologies (ASMX/CFC)? They won't be concerned with a comparison between the types (especially with regard to ASMX), simply what there is to gain. Thanks for your time, Kyle

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• SQLCMD Restore works in Management Studio but not from DOS prompt

  - by Gautam

  Any idea why my Restore command works fine when run in Management Studio 2008 but not when run from the dos prompt? Shown below is the error when running from the dos prompt. C:\>SQLCMD -s local\SQL2008 -d master -Q "RESTORE DATABASE [Sample.Db] FROM DISK = N'C:\Sample.Db.bak' WITH FILE = 1, MOVE N'Sample.Db' TO N'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db.mdf', MOVE N'Sample.Db_log' TO N'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db_log.ldf', NOUNLOAD, REPLACE, STATS = 10" Msg 3634, Level 16, State 1, Server GAUTAM, Line 1 The operating system returned the error '32(The process cannot access the file because it is being used by another process.)' while attempting 'RestoreContainer::ValidateTargetForCreation' on 'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db.mdf'. Msg 3156, Level 16, State 8, Server GAUTAM, Line 1 File 'Sample.Db' cannot be restored to 'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db.mdf'. Use WITH MOVE to identify a valid location for the file. Msg 3634, Level 16, State 1, Server GAUTAM, Line 1 The operating system returned the error '32(The process cannot access the file because it is being used by another process.)' while attempting 'RestoreContainer::ValidateTargetForCreation' on 'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db_log.ldf'. Msg 3156, Level 16, State 8, Server GAUTAM, Line 1 File 'Sample.Db_log' cannot be restored to 'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db_log.ldf'. Use WITH MOVE to identify a valid location for the file. Msg 3119, Level 16, State 1, Server GAUTAM, Line 1 Problems were identified while planning for the RESTORE statement. Previous messages provide details. Msg 3013, Level 16, State 1, Server GAUTAM, Line 1 RESTORE DATABASE is terminating abnormally. However if I execute this directly in Management Studio 2008, it works fine: RESTORE DATABASE [Sample.Db] FROM DISK = N'C:\Sample.Db.bak' WITH FILE = 1, MOVE N'Sample.Db' TO N'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db.mdf', MOVE N'Sample.Db_log' TO N'C:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\DATA\Sample.Db_log.ldf', NOUNLOAD, REPLACE, STATS = 10 There is no lock or security issues, the data base doesn't exist on the server. I can't figure it out. Any ideas?

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• Free Application Lifecycle Management Tools for .NET Development

  - by pablocastilla

  I would like to achieve the following: I want a free Application Lifecycle Management (ALM) environment surrounding vs2008 sp1. (My company is short of cash). I want all the stuff: CI, BugTracking, task panel, Wiki, Source control... all integrating themselves. If I could have some kind of scrum managing tools it would be better. Any recommendation? Thanks in advance.

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• Query access database from SQL management studio without using linked servers

  - by cfdev9

  How do I query a MS Access database directly from SQL Management Studio, without using a linked server? Ie. something like SELECT * FROM ["C:\Data\Accessdb.mdb"].[SomeTableInAccessDB] Obviously this won't work but is there a away to specify the access database details within a sql query?

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• SQL server management studio Express

  - by Abid Ali

  I authenicate to my SQL Server instance by logging in with a Windows account via SQL Server Management Studio. I want to change this to a SQL server login. How can I do that?

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• Correct Memory Management for [string UTF8String]

  - by madmik3

  I'm somewhat new to objective-c and I'm not sure what the correct memory management for this code is. const unsigned char * data =(const unsigned char *) [string UTF8String]; When I call free on data I get an error. Do I need to clean up after this call? thanks!

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• php news management system

  - by jasmine

  I have found many php news management system in google but im looking for best system for learning! (maybe flat file system) Thanks in advance

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• Debugging stored procedure in SQL Server 2008 Management Studio

  - by larryq

  Hi everyone, I have a stored proc I'd like to debug in the SQL Server 2008 management studio. I see a number of tutorials about doing this, but the ones I've seen don't have any input parameters going into the SP. My SP has several, and an output parameter as well. Could someone show me how to do debug a stored procedure with parameters in SQL 2008? Thanks very much.

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• free internet based defect/issue management for ASP.Net absed project

  - by Kashif

  I am working on a ASP.Net project with a team of 3 members. Due to geographical reasons, I need to have a defect management system that should be free (the project is low cost) internet based should allow 5-10 people I was wondering if someone could suggest me a good solution or may be redirect me to some useful links

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• ASP.NET custom routes for simple requirements management tool

  - by Andrew

  I am implementing a very simple requirements management tool. I want the URLs to look like this: Shows home page for "Project One": http://projectmanager/Project/Project%20One Shows a list of requirements being worked on for "Project One" http://projectmanager/Project/Project%20One/Requirements Shows requirement 1 for "Project One" http://projectmanager/Project/Project%20One/Requirement/1 How could I set up routes so that http://projectmanager/Project/Project%20One is handled by the project controller http://projectmanager/Project/Project%20One/Requirements and http://projectmanager/Project/Project%20One/Requirements/1 is handled by the requirements controller. Is it even possible?

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