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• mysql service do not launch

  - by ted

  Sorry for my English; I was trying to create db with rake in RoR application that has been configured for MySQL(gem installed, settings changed). After that attempt mysql-server broke: d@calister:~$ mysql ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) mysqld is not running at all: d@calister:~$ ps aux | grep mysql d 3769 0.0 0.0 4368 832 pts/0 S+ 18:03 0:00 grep --color=auto mysql And also it doesn't seem it would like to run: d@calister:~$ sudo service mysql start start: Job failed to start Any suggestions? Thanks EDIT: d@calister:~$ sudo -u mysql mysqld 120520 18:45:11 [Note] Plugin 'FEDERATED' is disabled. mysqld: Table 'mysql.plugin' doesn't exist 120520 18:45:11 [ERROR] Can't open the mysql.plugin table. Please run mysql_upgrade to create it. 120520 18:45:11 InnoDB: The InnoDB memory heap is disabled 120520 18:45:11 InnoDB: Mutexes and rw_locks use GCC atomic builtins 120520 18:45:11 InnoDB: Compressed tables use zlib 1.2.3.4 120520 18:45:11 InnoDB: Initializing buffer pool, size = 128.0M 120520 18:45:11 InnoDB: Completed initialization of buffer pool 120520 18:45:11 InnoDB: highest supported file format is Barracuda. 120520 18:45:12 InnoDB: Waiting for the background threads to start 120520 18:45:13 InnoDB: 1.1.8 started; log sequence number 1589459 120520 18:45:13 [ERROR] Fatal error: Can't open and lock privilege tables: Table 'mysql.host' doesn't exist

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• how do I write a functional specification quickly and efficiently

  - by giddy

  So I just read some fabulous articles by Joel on specs here. (Was written in 2000!!) I read all 4 parts, but Im looking for some methodical approaches to writing my specs. Im the only lonely dev, working on this fairly complicated app (or family of apps) for a very well known finance company. I've never made something this serious, I started out writing something like a bad spec, an overview of some sorts, and it has wasted a LOT of my time. Ive also made 3 mockup-kinda-thingies for my client so I have a good understanding of what they want. Also released a preview (a throw away working app with the most basic workflow), and Ive only written and tested some of the very core/base systems. I think the mistake Ive been making so far is not writing a detailed spec, so Im getting to it now. So the whole thing comprises of An MVC website (for admins & data viewing) 2 Silverlight modules (For 2 specific tasks) 1 Desktop Application Im totally short on time, resources and need to get this done quick, also, need to make sure these guys read it up equally quick and painlessly. So how do I go about it, Im looking for any tips, any real world stuff, how do you guys usually do it? Do you make a mock screenie of every dialog/form/page? Im thinking of making a dummy asp.net web forms project, then filling in html files in folders and making it look like my mvc url structure. Then having a section in the spec for the website and write up a page for every URL Ive got with a screenie. For my win forms app, Ive made somewhat of a demo Win Form project, would I then put in a dialog or stucture everything as I would in the real app and then screen shot it?

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• Netretail's online retail operation benefits from personal contact

  - by christopher.jones

  Hot on oracle.com is a snapshot of Netretail Holding B.V. profiling their use of PHP and Oracle technology such as Oracle RAC cluster database to become a leading online retailer across Central and Eastern Europe. We've also just refreshed our key PHP Scalability and High Availability whitepaper which talks about connection pooling (DRCP) and Fast Application Notification (FAN). We brought it up to date for 11gR2 and PHP 5.3. It now includes the new 11gR2 V$CPOOL_CONN_INFO view, the new columns for DBA_CPOOL_INFO, information about LOGOFF triggers, and information about the support for Client Result Caching with DRCP. Back to Netretail. Two of their secrets to success are keeping technically up to date, and networking. That is, networking in the business sense. I had the pleasure of meeting Michal Táborský (@whizz), the Chief System Architect, when he was in California for a Velocity conference. Michal took time to visit Oracle HQ and talk with our developers about his then current architecture and future needs. I also met his manager at last year's Oracle OpenWorld conference. Having built up a relationship with us, Netretail now has access to Oracle Development staff. While this will never bypass Oracle Support (which have tools, systems etc that are needed and useful for resolving issues), it makes communication easier for some classes of questions. It helps discussions that will let us improve Oracle products, and make Netretail stronger. I like this. And there's no reason why you can't talk with us too. You know where to email me.

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• Distribute Sort Sample Service

  - by kaleidoscope

  How it works? Using the front-end of the service, a user can specify a size in MB for the input data set to sort. Algorithm CreateAndSplit The CreateAndSplit task generates the input data and stores them as 10 blobs in the utility storage. The URLs to these blobs are packaged as Separate work items and written to the queue. · Separate The Separate task reads the blobs with the random numbers created in the CreateAndSplit task and places the random numbers into buckets. The interval of the numbers that go into one bucket is chosen so that the expected amount of numbers (assuming a uniform distribution of the numbers in the original data set) is around 100 kB. Each bucket is represented as a blob container in utility storage. Whenever there are 10 blobs in one bucket (i.e., the placement in this bucket is complete because we had 10 original splits), the separate task will generate a new Sort task and write the task into the queue. · Sort The Sort task merges all blobs in a single bucket and sorts them using a standard sort algorithm. The result is stored as a blob in utility storage. · Concat The concat task merges the results of all Sort tasks into a single blob. This blob can be downloaded as a text file using this Web page. As the resulting file is presented in text format, the size of the file is likely to be larger than the specified input file. Anish

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• Intelligence as a vector quantity

  - by Senthil Kumaran

  I am reading this wonderful book called "Coders at Work: Reflections on the Craft of Programming" by Peter Seibel and I am at part wherein the conversation is with Joshua Bloch and I found this answer which is an important point for a programmer. The paragraph, goes something like this. There's this problem, which is, programming is so much of an intellectual meritocracy and often these people are the smartest people in the organization; therefore they figure they should be allowed to make all the decisions. But merely the fact they are the smartest people in the organization does not mean that they should be making all the decisions, because intelligence is not a scalar quantity; it's a vector quantity. Here at the last sentence, I fail to get the insight which is he trying to share. Can someone explain it in a little further as what he means by a vector quantity, possibly trying to present the same insight. Further down, I get the point that he is not taking about having an organization where non-technical people (sometimes clueless) can be managers of the technical people for some reason that they can spend more time to write emails well, because the very next statement following the above paragraph was. And if you lack empathy or emotional intelligence, then you shouldn't be designing APIs or GUIs or languages. I understand that he is saying that in Software engineering, programmers should know how the users will see their product and design for them. I felt the above paragraph was very interesting.

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• game multiplayer service development

  - by nomad

  I'm currently working on a multiplayer game. I've looked at a number of multiplayer services(player.io, playphone, gamespy, and others) but nothing really hits the mark. They are missing features, lack platform support or cost too much. What I'm looking for is a simple poor man's version of steam or xbox live. Not the game marketplace side of those two but the multiplayer services. User accounts, profiles, presence info, friends, game stats, invites, on/offline messaging. Basically I'm looking for a unified multiplayer platform for all my games across devices. Since I can't find what I'm planning to roll my own piece by piece. I plan to save on server resources by making most of the communication p2p. Things like game data and voice chat can be handled between peers and the server keeps track of user presence and only send updates when needed or requested. I know this runs the risk of cheating but that isn't a concern right now. I plan to run this on a Amazon ec2 micro server for development then move to a small to large instance when finished. I figure user accounts would be the simplest to start with. Users can create accounts online or using in game dialog, login/out, change profile info. The user can access this info online or in game. I will need user authentication and secure communication between server and client. I figure all info will be stored in a database but I dont know how it can be stored securely and accessed from webserver and game services. I would appreciate and links to tutorials, info or advice anyone could provide to get me started. Any programming language is fine but I plan to use c# on the server and c/c++ on devices. I would like to get started right away but I'm in no hurry to get it finished just yet. If you know of a service that already fits my requirements please let me know.

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• Centralized Project Management Brings Needed Cost Controls to Growing Brazilian Firm

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Fast growth and a significant increase in business activities were creating project management challenges for CPqD, a developer of innovative information and communication technologies for large Brazilian organizations. To bring greater efficiency and centralized project management capabilities to its operations, CPqD chose Oracle’s Primavera P6 Enterprise Project Portfolio Management. “Oracle Primavera is an essential tool for our day-to-day business, and I notice the effort Oracle makes to constantly innovate and to add more functionality in an increasingly shorter period of time,” says Márcio Alexandre da Silva, IT department project coordinator, CPqD. He explains that before CPqD implemented the Oracle solution, the company did not have a corporate view of projects. “Our project monitoring was decentralized and restricted to each coordinator,” the project coordinator says. “With the Oracle solution, we achieved actual shared management, more control, and budgets that stay within projections.” Among the benefits that CPqD now enjoys are The ability to more effectively identify how employees are allocated, enabling managers to increase or reduce resources based on project scope, as well as secure the resources required for unexpected projects and demands A 75 percent reduction in the time it takes to collect project data and indicators—automated and centralized collection means project coordinators no longer have to manually compile information that was spread among various systems Read the complete CPqD company snapshot Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Free Team Foundation Service a Boon for Play Projects

  - by Ken Cox [MVP]

  My ‘jump in and sink or swim’ learning style leads me to create dozens of unbillable ‘play’ projects in Visual Studio 2012.  For example, I’m currently learning to customize the powerful auction/fixed price/classifieds software called AuctionWorx Enterprise.  I make stupid mistakes as I grasp a new API and configure projects. It’s frustrating to go down a rat hole and discover the VS IDE’s Undo doesn’t reach back to a working build from the previous weekend. Enter Visual Studio’s Free Team Foundation Service.  Put your play projects into the free source control and check in (or shelve) a snapshot before embarking on something risky. (I already use Discount ASP.NET’s Team Foundation Server hosting for client projects so there’s zero TFS/VS learning curve for me and first class GUI support.) TFS is free right now for teams of five or fewer. I’m not naive enough to expect ‘free’ to last forever. So, it’ll be interesting to see how much Microsoft intends to charge in 2013 for TFS. In the meantime, why not grab some free source code storage? BTW, it’s weird to realize that Microsoft is backing up my junky little playtime code on three physically-distinct servers every day - and taking incremental backups every hour.

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• What Should You Look for In a CRM Demo?

  - by charles.knapp

  I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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• SQL Saturday 27 (Portland, Oregon)

  - by BuckWoody

  I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• how do I write a functional spec quickly and efficiently

  - by giddy

  So I just read some fabulous articles by Joel on specs here. (Was written in 2000!!) I read all 4 parts, but Im looking for some methodical approaches to writing my specs. Im the only lonely dev, working on this fairly complicated app (or family of apps) for a very well known finance company. I've never made something this serious, I started out writing something like a bad spec, an overview of some sorts, and it has wasted a LOT of my time. Ive also made 3 mockup-kinda-thingies for my client so I have a good understanding of what they want. Also released a preview (a throw away working app with the most basic workflow), and Ive only written and tested some of the very core/base systems. I think the mistake Ive been making so far is not writing a detailed spec, so Im getting to it now. So the whole thing comprises of An MVC website (for admins & data viewing) 2 Silverlight modules (For 2 specific tasks) 1 Desktop Application Im totally short on time, resources and need to get this done quick, also, need to make sure these guys read it up equally quick and painlessly. So how do I go about it, Im looking for any tips, any real world stuff, how do you guys usually do it? Do you make a mock screenie of every dialog/form/page? Im thinking of making a dummy asp.net web forms project, then filling in html files in folders and making it look like my mvc url structure. Then having a section in the spec for the website and write up a page for every URL Ive got with a screenie. For my win forms app, Ive made somewhat of a demo Win Form project, would I then put in a dialog or stucture everything as I would in the real app and then screen shot it?

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• Common Areas For Securing Web Services

  The only way to truly keep a web service secure is to host it on a web server and then turn off the server. In real life no web service is 100% secure but there are methodologies for increasing the security around web services. In order for consumers of a web service they must adhere to the service’s Service-Level Agreement (SLA).  An SLA is a digital contract between a web service and its consumer. This contract defines what methods and protocols must be used to access the web service along with the defined data formats for sending and receiving data through the service. If either part does not abide by the contract then the service will not be accessible for consumption. Common areas for securing web services: Universal Discovery Description Integration  (UDDI) Web Service Description Language  (WSDL) Application Level Network Level “UDDI is a specification for maintaining standardized directories of information about web services, recording their capabilities, location and requirements in a universally recognized format.” (UDDI, 2010) WSDL on the other hand is a standardized format for defining a web service. A WSDL describes the allowable methods for accessing the web service along with what operations it performs. Web services in the Application Level can control access to what data is available by implementing its own security through various methodologies but the most common method is to have a consumer pass in a token along with a system identifier so that they system can validate the users access to any data or actions that they may be requesting. Security restrictions can also be applied to the host web server of the service by restricting access to the site by IP address or login credentials. Furthermore, companies can also block access to a service by using firewall rules and only allowing access to specific services on certain ports coming from specific IP addresses. This last methodology may require consumers to obtain a static IP address and then register it with the web service host so that they will be provide access to the information they wish to obtain. It is important to note that these areas can be secured in any combination based on the security level tolerance dictated by the publisher of the web service. This being said, the bare minimum security implantation must be in the Application Level within the web service itself. Typically I create a security layer within a web services exposed Internet that requires a consumer identifier and a consumer token. This information is then used to authenticate the requesting consumer before the actual request is performed. Refernece:UDDI. (2010). Retrieved 11 13, 2011, from LooselyCoupled.com: http://www.looselycoupled.com/glossary/UDDIService-Level Agreement (SLA). (n.d.). Retrieved 11 13, 2011, from SearchITChannel: http://searchitchannel.techtarget.com/definition/service-level-agreement

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• Cross-Platform Migration using Heterogeneous Data Guard

  - by Roy F. Swonger

  Most people think of Data Guard as a disaster recovery solution, and it certainly excels in that role. However, did you know that you can also use Data Guard for platform migration under some conditions? While you would normally have your primary and standby Data Guard systems running on the same OS and hardware platform, there are some heterogeneous combinations of primary and stanby system that are supported by Data Guard Physical Standby. One example of heterogenous Data Guard support is the ability to go between Linux and Windows on many processor architectures. Another is the support for environments that are running HP-UX on both PA-RIsC and Itanium hardware. Brand new in 11.2.0.2 is the ability to have both SPARC Solaris and IBM AIX on Power Systems in the same Data Guard environment. See My Oracle Support note 413484.1 for all the details about supported platform combinations. So, why mention this in an upgrade blog? Simple: much of the time required for a platform migration is usually spent copying files from one system to another. If you are moving between systems that are supported by heterogenous Data Guard, then you can reduce that migration downtime to a matter of minutes. This can be a big win when downtime is at a premium (and isn't downtime always at a premium? In addition, you get the benefit of being able to keep the old and new environments synchronized until you are sure the migration is successful! A great case study of using Data Guard for a technology refresh is located on this OTN page. The case study showing CERN's methodology isn't highlighted as a link on the overview page, but it is clickable. As always, make sure you are fully versed on the details and restrictions by reading the available documentation and MOS notes. Happy migrating!

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• Securing credentials passed to web service

  - by Greg Smith

  I'm attempting to design a single sign on system for use in a distributed architecture. Specifically, I must provide a way for a client website (that is, a website on a different domain/server/network) to allow users to register accounts on my central system. So, when the user takes an action on a client website, and that action is deemed to require an account, the client will produce a page (on their site/domain) where the user can register for a new account by providing an email and password. The client must then send this information to a web service, which will register the account and return some session token type value. The client will need to hash the password before sending it across the wire, and the webservice will require https, but this doesn't feel like it's safe enough and I need some advice on how I can implement this in the most secure way possible. A few other bits of relevant information: Ideally we'd prefer not to share any code with the client We've considered just redirecting the user to a secure page on the same server as the webservice, but this is likely to be rejected for non-technical reasons. We almost certainaly need to salt the password before hashing and passing it over, but that requires the client to either a) generate the salt and communicate it to us, or b) come and ask us for the salt - both feel dirty. Any help or advice is most appreciated.

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• Suggestions required to build an ECommerce Platform

  - by Haris

  For a prospective client we have to offer a solution to provide following system: CMS Order Management Shopping Cart CRM Helpdesk Accounting & Finance Custom Functions In order to save time and to avoid reinvent the wheel our idea is to integrate different off-the-shelf solutions. Their first requirement is that the system has to be hosted in their country which I think will exclude application like Aplicor, Netsuite & Salesforce. Basically the nucleaus would be the CMS which would integrate all the other apps. PHP or .Net based solutions would be our preferences as have inhouse expertise. So far following are few combinations I have come up with: Joomla (CMS) + Virtuemart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + OTRS Magento (CMS+Cart+Ordering) + Sugar CRM + Open ERP (finance) + Helpdesk Ultimate Drupal (CMS) + Ubercart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + Support Ticketing System Sharepoint (CMS) + OptimusBt (Cart+Ordering) + Dynamics CRM + Great Plains + SharepointHQ Dotnetnuke (CMS) + DNNSpot (Cart+Ordering) + Sigma Pro (CRM+Helpdesk) + Open ERP For Helpdesk I liked Zendesk but the server location was the stopping factor, similar for finance and CRM I liked Aplicor. I would not like to go into detailed requirements as it would make things very complex. Could you please suggest me which options are worth enough to start looking into? What other options we have?

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• CRM Goes to School, Supports Enrollment Growth

  - by Tony Berk

  At Post University in Waterbury, CT, the focus is on the student. Generally, the first interaction from a potential student is a lead, which can come from a variety of sources. Any delay in following up with the interested student (the lead) affects the conversion success rate, i.e., the likelihood of enrollment. By implementing Oracle CRM On Demand, Post University automated the admissions process so the admissions counselors are in direct contact with the students and eliminated many manual steps. The admissions and marketing teams, as well as the students, benefit from the new streamlined process. Up next, Post University, plans to increase the efficiency of the student retention processes with the expansion of Oracle CRM On Demand. Take a look at the video to learn more about Post University's Oracle CRM On Demand implementation: Congrats to Post University, and Apex IT, their implementation partner, on the successful implementation!

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• Why The Athene Group Chose Fusion CRM

  - by Tony Berk

  A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year, The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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• New website - best practice for requirements specs? [closed]

  - by Alex K.

  Possible Duplicate: Extracting user requirements from a person who does not know how to express himself As a hobby freelancer I'm new to this. I've never had a non-technical client before explain to me what his future website is supposed to do. A person wants me to make a website for him and he basically explained to me what's it about. However, he's not a technical person and he just doesn't understand what I need to know and how to properly describe/explain it to me. When I ask him how a user is supposed to submit an entry to the website he told me "He fills out a form.", which is not really helping me. This was just an example, it goes on for other sections of the website as well which are a lot harder to explain. The website will be aimed at a specific professional user demographic and I have no clue about their profession and how their industry works. I tried to find some good Product Requirements Document templates on Google but none of them really seemed like they could help him understand how to write it so I can understand what he wants/needs. Can somebody please give me a hint on how to deal with such non-technical clients?

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• SQL Saturday 27 (Portland, Oregon)

  - by BuckWoody

  I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Impacting the Future through Collaboration at Alliance 14

  - by Jeb Dasteel-Oracle

  We’re hearing good things about the Alliance 14 conference held in Las Vegas by the Higher Education Users Group (HEUG) back in March. For those of you who aren’t familiar with Alliance 14 conferences, they are global events dedicated to enhancing and educating its members and the world on how higher educational institutions can utilize Oracle applications to change how they do business. The HEUG is an all-volunteer organization made up of individuals who collaborate with Oracle as part of the evolving higher education industry. Conference participants network with peers from other institutions (regionally and globally) to share the challenges; discuss solutions and ideas, and collaborate on HEUG strategic initiatives. The HEUG enables each institution to be a part of the ever-changing Oracle landscape. Watch the video below and hear directly from the attendees about their experience with Oracle and how being part of the HEUG has allowed them to  collaborate with one of their most importance resources... and with each other. Oracle is committed to fostering a strong and independent network of user groups worldwide. Currently over 900+ groups provide dynamic forums for customers to share information, experiences and expertise. If you’re interested in more information or joining an Oracle User Group, click and become part of a vibrant network of engaged users finding the best ways to get the most value from their Oracle investment and collaborating to provide a unified feedback voice to Oracle. Catch you next time, Jeb

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• Oracle as a Service in the Cloud

  - by Jason Williamson

  This should really be a Tweet, but I guess I'm writing a bit more. In theme of data migration and legacy modernization, I am seeing more and more of a push to consolidate data sources, especially from non-oracle to oracle in an effort to save dollars. From a modernization perspective, this fits in quite well. We are able to migrate things like Terradata, Sybase and DB2 and put that all into an Oracle database and then provide that as a OaaS (Oracle as a Service) Cloud offering. This seems to be a growing trend, and not unlike the cool RDS Amazon Database cloud being built on Oracle as well. We again find ourselves back in the similar theme of migration, however. The target technology sounds like a winner (COBOL to Java/SOA...DB2/Datacom/Adabas to Oracle) but the age-old problem of how to get there still persists. It it not trivial to migrate large amounts of pre-relational or "devolved" relational data. To do this, we again must revert back to a tight roadmap to migration and leverage the growing tools and services that we have. I'm working on a couple of new sections and chapters for a book that Tom and Prakash and I are writing around Database Migration and Consolidation. I'll share some snipits shortly.

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• Successfully Deliver on State and Local Capital Projects through Project Portfolio Management

  - by Sylvie MacKenzie, PMP

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} While the debate continues on Capitol Hill about which federal programs to cut and which to keep, communities and towns across America are feeling the budget crunch closer to home. State and local governments are trying to save as many projects as they can without promising too much to constituents – and they, in turn, want to know where their tax dollars are going. Fortunately, with the right planning and management, you can deliver successful projects and portfolios on a limited budget. Watch the replay of our recent webcast with Oracle Primavera and Industry Product Manager Garrett Harley that will demonstrate how state and local governments can get the most out of their capital projects and learn how two Oracle Primavera customers have implemented project portfolio management practices to: Predict the cost of long-term capital programs and projects Assess risk and mitigation strategies Collaborate and track performance across government agencies Speakers: Garrett Harley, Industry and Product Manager, Oracle Primavera Cory Davis, Director of Capital Renovation and New Construction, Chicago Public Schools Julie Owen, PSP™, CCC™, Sr. Project Controls Manager,LA Metro Transit Authority With the right planning and management, state and local governments can deliver successful projects on a limited budget. 1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Is ignoring clients data during an automatic upgrading acceptable?

  - by A competent translator

  I recently faced a deletion of my calendar and notes data inside a third party application ( Horde ) on my online space. When I told the web hosting provider they replied that they were doing an upgrade to system software (!!) and client third party applications are not within their reach or backup policy. They don't even have a backup of my data. Is this practice acceptable from a web hosting provider, even for an individual clients ? I know that backing up my data is my responsibility but I anticipated that backup copies done by the host would be available when needed.

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• Impact of Service Oriented Architecture (SOA) on Business and IT Operations

  The impact of Service Oriented Architecture (SOA) on business and IT operations varies from company to company. I think more and more companies are starting to view SOA as just another technology that they can incorporate in an existing or new system. One of the driving factors in using SOA is the reduction in maintenance costs and decrease in the time needed to bring products to market. The reductions in costs, and reduced turnaround time can be directly converted in to increased profitability due to less expenditures that are needed in order to maintain or create new systems. My personal perspective on SOA is that it is great for what it is actually intended to do. SOA allows systems to be distributed across networks or even the world while ensuring enterprise processing consistency, data integrity and preventing code duplication. This being said a lot of preparation and work goes into properly designing and implementing an SOA especially if an enterprise wants to take full advantage of its benefits. Even though SOA has recently gotten a lot of hype about its benefits it does not a perfect fit for all situations. At the end of the day SOA is just another tool in my tool belt that I can pull from to create solutions that meet the business’s needs. Based on current industry trends SOA appears to be a very solid technology to use moving forward, especially as more and more companies shift towards cloud based computing. It is important to remember that SOA is one of many technologies that can be used in creating business solutions and I think more time will be spent in the future evaluating if SOA is the right technology for a solution once the initial hype of SOA has calmed down.

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• Hostmonster can't change domains around?

  - by loneboat

  (question imported from http://superuser.com/q/204439/53847 ) Horrible title, but I couldn't think of a succinct way to summarize it to fit. I have HostMonster for my web hosting. I have several domain names under the same account (using the same web space, IP address, etc...). Every HM account has one domain set up as the "main domain", and all other domains are "secondary". The only way I have ever encountered this being an issue is in trying to use HTTPS - since (from my limited understanding) HTTPS encrypts headers, you can't route HTTPS requests to different virtual hosts on a server - only unencrypted requests, since it must look in the request to know where to route it. When I registered for my account, I only had one domain name (A). I have since added domain names (B), (C), (D), etc... At one point I switched domain name (B) to be my "main" domain name - so I could use HTTPS with it. I have since sold domain name (B), and would like to make domain name (A) my "main" one again (as it was before), but HM support says, "no, once a domain name has been a 'main' domain name on an account once, we can't set it up to be a 'main' domain name again. You're welcome to use domains (C), or (D), though.". They tell me the only way to reuse domain (A) as a "main" domain would be to set up a new account and transfer over all my files. I'm confused here. If I have domains (D), (E), and (F), they say I'm welcome to make one of them my new main domain name, just never (A) again, since I've already "used" it once. Calls to support only reveal that they can't let me do it because doing so would somehow "break" my account. Can anyone think of any good reason why this should be so? The only thing I can think is that maybe they're using the domain names as keys in some database or something? But if that's the case, that's ridiculous - they need to reorganize their databases!

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