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  • The Connected Company: WebCenter Portal Activity Streams

    - by Michael Snow
    Guest post by Mitchell Palski, Oracle Staff Sales Consultant Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Social media is sure to have made its way into your company or government organization. Whether its discussion threads, blog posts, Facebook-style profile-pages, or just a simple Instant Messenger application; in one way or another, your employees are connected. What are the objectives of leveraging social media in your organization? Facilitating knowledge transfer More effectively organizing team events Generating inter-community discussions to solve problems Improving resource management Increasing organizational awareness Creating an environment of accountability Do any of the business objectives above stand out to you as needs? If so, consider leveraging the WebCenter Portal Activity Stream as part of your solution. In WebCenter Portal, the Activity Stream feature provides a streaming view of the activities of your connections, actions taken in portals, and business activities that looks a lot like a combined Facebook and Twitter newsfeed. Activity Stream can note when a user: Posts feedback (comments) Uploads a document Creates a new blog, page, event, or announcement Starts a new discussion Streams messages and attachments entered through WebCenter Publisher (similar to Twitter) Through Activity Stream Preferences, you can select which of these activities to show or hide from your personal Activity Stream. Here’s what you get: Real-time stream of activities with in a Portal or sub-Portal increases awareness across your organization or within a working group Complete list of user actions reduces the time-to-find for users that need to interact with the latest activities in your portal Users can publish to their groups when tasks are finished for complete group traceability and accountability, as well as improved resource management. Project discussions and shared documents that require the expertise of someone outside of a working group now get increased visibility across your organization. There’s a reason that commercial Social Media tools like Facebook and Twitter have been so successful – they spread information in an aesthetically appealing and easy to read format.  Strategically placing an Activity Feed within your Portal is analogous to sending your employees a daily newsletter, events calendar, recent documents report, and list of announcements – BUT ALL IN ONE! 

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  • "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • password incorrect 3 times + suspected failed update

    - by Cheese
    I have been lurking your site for the past few hours, and have found myself in a bit of a pickle. Visiting my parents, I discover that neither computer, nor laptop work. Long story short, I've got the laptop working, but have completely fudged up the computer. I am a n00b, but I was at least willing to give it a go. The comp originally had ubuntu 11.10 installed, later updated to 12.04. We have cds for both. I do not understand what the initial problem was for my parents, but somehow when I turned on the computer, it worked for me. Soon after, I was nagged to install the latest updates. So, I spent the next half an hour wondering why the updates kept on asking for 11.04 cdroms, until I realised that you could turn off the cdrom necessity. After doing this via console, I installed some of the smaller updates, before being told to do a partial update. This failed a few times, and ended up freezing whilst reinstalling drivers. After a hard restart I continued to type whatever I could find on the forum into the console. At some point, the console started saying that I had 3 incorrect password inputs, and sudo commands stopped altogether. I found another thread discussing this; but people kept on suggesting changing passwords (which I did to no avail) or other things that made use of sudo (which I am locked out of, although I am technically the admin) I found myself somehow on the Ctrl+Alt+F1 console, and after being utterly confused (and Ctrl+AltF5 failing for me), another hard reset occurred. Somewhere along the way I created a USB start up for 14.04, (but this does not seem to work) Now I am left with an admin (and guest) account that log in but have blank screens (with only the desktop background showing) and I can't do anything in the console because I'm locked out. Interestingly, the console now says that I am running 14.04 although all updates said they had failed. Aside from the obvious lessons I have learnt (don't fiddle about in the console when you have no idea what you're doing "Dog wearing safety glasses "I have no idea what I am doing" GIF would be inserted here ) Is there any way I can redeem this almighty muck up? A million thanks for any help!

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  • Increase Availability for Data Center Virtual Environments

    - by Antoinette O'Sullivan
    With Oracle VM, you can increase availability and add flexibility for data center virtual environments. To get started, take training on Oracle VM Server for x86 and Oracle VM Server for SPARC as appropriate for your systems. You can take these live instructor-led courses from your own desk as a live-virtual event or travel to an education center for an in-class event. The Oracle VM Administration: Oracle VM Server for x86 course, in 3 days, teaches you about creating NFS and iSCI repositories, migration, cloning and exercising high availabillity. In-class events already on the schedule include:  Location  Date  Delivery Language  Zagreb, Croatia  11 November 2013  Croatian  Prague, Czech Republic  21 October 2013  Czech  Ballerup, Denmark  26 August 2013  English  Bordeaux, France  18 September 2013  French  Paris, France  9 October 2013  French  Strasbourg, France  11 September 2013  French  Hamburg, Germany  30 Septemeber 2013  German  Munich, Germany  28 October 2013  German  Budapest, Hungary  9 September 2013  Hungarian  Riga, Latvia  30 September 2013  Latvian  Oslo, Norway  16 September 2013  English  Warsaw, Poland  28 October 2013  Polish  Bucharest, Romania  14 October 2013  English  Istanbul, Turkey  23 December 2013  Turkish  Indonesia, Jakarta  19 August 2013  English  Canberra, Australia  4 November 2013  English  Melbourne, Australia  6 November 2013  English  Sydney, Australia  25 November 2013  English  San Francisco, CA, United States  16 September 2013  English  Roseville, MN, United States  21 October 2013  English  St Louis, MO, United States  11 November 2013  English  Reston, VA, United States  31 July 2013  English  Buenos Aires, Argentina  21 August 2013  Spanish The Oracle VM Server for SPARC: Installation and Configuration course, in 2 days, teaches you about configuring control and service domains, creating guest domains, using virtual disks and networks, and migration. In-class events already on the schedule include:  Location  Date  Delivery Language  Budapest, Hungary  12 September 2013  Hungarian  Prague, Czech Republic  9 September 2013  Czech  Colombes, France  7 October 2013  French  Stuttgart, Germany  28 October 2013  German  Madrid, Spain  5 September 2013  Spanish  Istanbul, Turkey 30 September 2013  Turkish   Petaling Jaya, Malaysia 15 August 2013  English   Singapore 5 August 2013  English   Cnaberra, Australia  12 August 2013 English  Melbourne, Australia  30 October 2013 English  Sydney, Australia  26 August 2013 English To register for a course or to learn more about Oracle's virtualization curriculum, go to http://education.oracle.com/virtualization.

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  • Upgrading to 9.2 - Info You Can Use (part 2 - Get Hands On Experience)

    - by John Webb
    Our guest blogger, Rebekah Jackson, continues with a series of helpful hints on planning your upgrade to PeopleSoft 9.2. Get Hands-On Experience With a an Easy to Install Demo Image Once you have identified the features you believe can add value (see part 1 of this series here), we recommend that you use our Demo Images to quickly create a PeopleSoft environment where you can try out the new features. The Demo Images are virtual machines that run in VirtualBox.   They contain a fully functioning PeopleSoft environment, including the database, PeopleTools, and the application.  These images can be loaded onto nearly any sized machine that meets the specs outlined in the documentation, including a powerful desktop machine.     The image allows you to very quickly deploy a fully functioning PeopleSoft instance that you can use to explore new features and functions or run a conference room pilot. To take advantage these Demo Images: Go to the Demo Images Home Page (Doc id 1552548.1) on My Oracle Support. Use the " Demo Image Quick Start Guide" and additional documentation links on that page to download and install your desired Demo Image. New Demo Images are posted for each product area approximately every 10 weeks, available shortly after the corresponding patching image. When installed, use the Demo Image to explore the desired features and capabilities. Important Notes: - It is not required to use the Demo Images to evaluate features and functions – any 9.2 instance will support this. We recommend use of the Demo Images because the setup and configuration is dramatically faster than doing a traditional PeopleSoft install. - For those looking to explore new features and capabilities on PeopleSoft 9.1 releases, we have provided virtual machine images using the Oracle Virtual Machine technology. Details and links are available in Oracle’s PeopleSoft Virtualization Products page (Doc id 1538142.1). /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Kernel panic while loading Mac OS X on VMWare

    - by Vladimir Gritsenko
    I have Mac OS X 10.6.3 and VMWare 7.1. Trying to run the OS X doesn't work - shortly after booting VMWare announces the machine's death with this pop-up message: The CPU has been disabled by the guest operating system. You will need to power off or reset the virtual machine at this point. The console has a more interesting announcement: The real-time clock was not properly initialized on your system! With a dump of the detected CPU speed (~2.9 GHz), FSB (~94 MHz) and bus ratio (31). Somehow, the code that panics is documented in an accidental .diff file here. Apparently, it commits seppuku if the bus ratio is greater than 30. I underclocked my E6500 to a slower speed, but this apparently didn't make any difference. I can think of two possibilities right now: The CPU info being read is constant, and defines the maximum ability of the CPU. In which case it appears I'm screwed. VMWare presents its own CPU info to the machine, which I can perhaps somehow change. If so, how? If these sound completely off, that's because I'm a real newbie in these matters. Here's hoping you guys can show me the light :-)

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  • Windows 7 XP Mode disable time sync

    - by Oskar Duveborn
    So I've tried the trick from Virtual PC 2007, adding the following section to the vmc configuration file: <components> <host_time_sync> <enabled type="boolean">false</enabled> </host_time_sync> </components> Later someone suggested VPC doesn't want the components level so added this instead: <host_time_sync> <enabled type="boolean">false</enabled> <frequency type="integer">15</frequency> <threshold type="integer">10</threshold> </host_time_sync> When I start up XP Mode (Microsoft Virtual PC) it completely ignores any of these two configuration changes and if I change the clock it's instantly reset to the host time again. I've also obviously disabled the Windows Time service but as it's not joined to a domain or set up with a source it shouldn't be involved anyway. I need to test an application over a few midnight passes and thought the XP Mode machine would be perfect, so I didn't have to mess with my workstation clock... is there any way to get the VPC guest to not sync time with the host? This is easy in Hyper-V ;p

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  • VMWare Workstation 6.5.5 (64-bit) on Ubuntu 10.04 (64-bit) Odd Problem

    - by Android Eve
    I managed to successfully install VMWare Workstation 6.5.5 (64-bit) on Ubuntu 10.04 (64-bit). It works well and somehow feels faster and snappier than the same exact version on Ubuntu 8.04. However, there is one slight issue, somewhat hurting productivity: When the guest VM is Microsoft Windows (2K, XP), the mouse cursor turn from an arrow to a hand when it hovers over the Task Bar. When the mouse moves, this hand cursor blinks and the system doesn't respond to mouse clicks. When I move the mouse cursor back to the desktop area, it functions normally. That is, the problem exists only in the Task Bar area. Obviously, this makes it very difficult (read: impossible) for me to use the Start Menu, SysTray and the rest of the Task Bar. My workaround for now is to launch programs via their Desktop shortcuts or via the keyboard. Note: The same exact VMWare Workstation 6.5.5 (64-bit) on Ubuntu 8.04 (64-bit) doesn't exhibit this problem. Anyone seen this problem before? Do you know of a solution (or better workaround) to this problem?

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  • psexec: "Access is Denied"?

    - by Electrons_Ahoy
    Inspired by my previous question here, I've been experimenting with PSExec. The goal is to trip off some fairly simple scripts / programs on one WindowsXP machine from another, and as PowerShell 2 doesn't yet do remoting on XP, PSexec seems like it'll solve my problems nicely. However, I can't get anything but the "Access is Denied" error. Here's what I've tried so far: I've got a pair of WindowsXP MCE machines, networked together in a workgroup without a server or domain controller. I've turned off "simple file sharing" on both machines. Under the security policy, Network Access: Sharing and Security model for local accounts is set to Classic, not Guest for both machines. There is an Administrative user for each computer that I know the passwords to. :) With all that, a command like "> psexec \\otherComputer -u adminUser cmd" prompts for the password (like it should) and then exits with: Couldn't access otherComputer: Access is denied. So, at this point I turn to the community. What step am I missing here?

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  • Adding an user to samba

    - by JustMaximumPower
    I'm trying to setup some samba shares in my home network on an Ubuntu 12.04 machine. Everything works fine for my user account (max) but I can not add any new user. Every time I try to add new user they can not use the shares. It's likely that the error is very basic to the concept of samba but please don't just tell me to read the docs. I've been trying that for about 2 weeks now. I've set up the server with my user max who can mount transfer and the share max. Than I added the user simon with sudo adduser --no-create-home --disabled-login --shell /bin/false simon because the user should not be able to ssh into the machine. I did an sudo smbpasswd -a simon and set an (samba) password for simon and added an share for simon. I also added simon to transferusers to give him access to the share transfer. But simon can't connect to transfer or simons. ---- output of testparam: ------- Load smb config files from /etc/samba/smb.conf rlimit_max: increasing rlimit_max (1024) to minimum Windows limit (16384) Processing section "[printers]" Processing section "[print$]" Processing section "[max]" Processing section "[simons]" Processing section "[transfer]" Loaded services file OK. Server role: ROLE_STANDALONE Press enter to see a dump of your service definitions [global] server string = %h server (Samba, Ubuntu) map to guest = Bad User obey pam restrictions = Yes pam password change = Yes passwd program = /usr/bin/passwd %u passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . unix password sync = Yes syslog = 0 log file = /var/log/samba/log.%m max log size = 1000 dns proxy = No usershare allow guests = Yes panic action = /usr/share/samba/panic-action %d idmap config * : backend = tdb [printers] comment = All Printers path = /var/spool/samba create mask = 0700 printable = Yes print ok = Yes browseable = No [print$] comment = Printer Drivers path = /var/lib/samba/printers [max] comment = Privater share von Max path = /media/Main/max read only = No create mask = 0700 [simons] comment = Privater share von Simon path = /media/Main/simon read only = No create mask = 0700 [transfer] comment = Transferlaufwerk path = /media/Main/transfer read only = No create mask = 0755 ---- The files in /media/Main: ------ drwxrwxr-x 17 max max 4096 Oct 4 19:13 max/ drwx------ 5 simon max 4096 Aug 4 15:18 simon/ drwxrwxr-x 7 max transferusers 258048 Oct 1 22:55 transfer/

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  • List of Hidden / Virtual Windows User Accounts

    - by Synetech inc.
    I’m trying to find a way to get a comprehensive list of user accounts on a Windows 7 system, including hidden ones. The User Accounts dialog (>control userpasswords2) only shows the normal user accounts, and even the Local User and Groups editor only shows normal user accounts and standard hidden/disabled ones like Administrator and Guest. The Select Users or Groups dialog has a Find Now button which which combines users and groups, but alas, it has the same contents as the LUG. I’m looking for a more comprehensive list that includes “super-hidden” / virtual user accounts like TrustedInstaller (or to be more accurate, NT Service\TrustedInstaller—notice the different “domain”). I checked HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList, but the SpecialAccounts key does not exist. I also checked HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList, and while it does have the SystemProfile, LocalService, and NetworkService accounts listed, it does not have others (like TrustedInstaller and its ilk). TrustedInstaller specifically is a little confusing because it is a user, a service, and an executable file. I am using it as an example because it is “super hidden” in that it does not seem to be listed in any sort of user list. (As an experiment, I tried searching the whole registry for “trustedinstaller” to see if I could find a place where it is listed as a user, but found none.) To be clear, what I am looking for is a list of all accounts that can be used in a user input-field such as in permissions dialogs or as a runas argument.

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  • VSS Post Backup failures for Virtual Server 2005 R2 SP1 virtual machines

    - by califguy4christ
    We've been seeing strange errors with Volume Shadow Copy services on our Virtual Server 2005 R2 SP1 host. It appears to be failing on a strange mountpoint in the C:\WINDOWS\Temp\ folders, which I believe is used by VSS to mount a writeable image file. To summarize: The Microsoft Virtual Server 2005 Writer continually goes into a failed retryable state The Virtual Server log reports errors during the Post Backup phase VSS reports errors backing up a mount point of unknown origins The mount point causes NTFS and ftdisk errors The host is x86 Windows Server 2003 Standard, SP2. The virtual machine is the same. Both use basic disks. Here is the writer state: Writer name: 'Microsoft Virtual Server 2005 Writer' Writer Id: {76afb926-87ad-4a20-a50f-cdc69412ddfc} Writer Instance Id: {78df98e2-bf19-4804-890b-15865efef3bd} State: [11] Failed Last error: Retryable error From the Virtual Server log: Virtual Server - Vss Writer - Event ID: 1035: The VSS writer for Virtual Server failed during the PostBackup phase. The guest shadow copies did not get exposed on the host machine, after mounting all the virtual hard disks of the virtual machine VMACHINE. From the Application log: VSS - None - Event ID: 12290: Volume Shadow Copy Service warning: GetVolumeInformationW( \\?\Volume{fb84bae7-87f5-11dd-9832-001cc4961ca6}\,NULL,0, NULL,NULL,[0x00000000], , 260) == 0x0000045d. hr = 0x00000000. From the System log: Ntfs - Disk - Event ID: 55: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:\WINDOWS\Temp\ {fb84bae7-87f5-11dd-9832-001cc49.... My current theory is that VSS creates a mount point for an image file of the VHD, then the software panics for some reason, leaving everything in an inconsistent state. Removing the mount point doesn't resolve the problem. All of the other disks check out fine with CHKDSK. There's no exclusion option for VHDs or to turn off online backups. Has anyone seen this kind of thing before or point me in the right direction for getting more information about the mount point and it's origins? I haven't been able to trace what application is creating that mount point.

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  • How can I install Satchmo?

    - by Jonathan Hayward
    I am trying to install Satchmo 0.9 on an Ubuntu 9.10 guest off of the instructions at http://bitbucket.org/chris1610/satchmo/downloads/Satchmo.pdf. I run into difficulties at 2.1.2: pip install -r http://bitbucket.org/chris1610/satchmo/raw/tip/scripts/requirements.txt pip install -e hg+http://bitbucket.org/chris1610/satchmo/@v0.9#egg=satchmo The first command fails because a compile error for how it's trying to build PIL. So I ran an "aptitude install python-imaging", locally copy the first line's requirements.text, and remove the line that's unsuccessfully trying to build PIL. The first line completes without error, as does the second. The next step tells me to change directory to the /path/to/new/store, and run: python clonesatchmo.py A little bit of trouble here; I am told that clonesatchmo.py will be in /bin by now, and it isn't there, but I put some Satchmo stuff under /usr/local, create a symlink in /bin, and run: python /bin/clonesatchmo.py This gives: jonathan@ubuntu:~/store$ python /bin/clonesatchmo.py Creating the Satchmo Application Traceback (most recent call last): File "/bin/clonesatchmo.py", line 108, in <module> create_satchmo_site(opts.site_name) File "/bin/clonesatchmo.py", line 47, in create_satchmo_site import satchmo_skeleton ImportError: No module named satchmo_skeleton A find after apparently checking out the repository reveals that there is no file with a name like satchmo*skeleton* on my system. I thought that bash might be prone to take part of the second pip invocation's URL as the beginning of a comment; I tried both: pip install -e hg+http://bitbucket.org/chris1610/satchmo/@v0.9\#egg=satchmo pip install -e hg+http://bitbucket.org/chris1610/satchmo/@v0.9#egg=satchmo Neither way of doing it seems to take care of the import error mentioned above. How can I get a Satchmo installation under Ubuntu, or at least enough of a Satchmo installation that I am able to start with a skeleton of a store and then flesh it out the way I want? Thanks, Jonathan

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  • Virutal Machine loses network connectivity on Hyper V Cluster

    - by Chris W
    We're running a number of VMs on a 6 node failover cluster of blades using Hyper V. We have an intermittent issue (every few days at different times - not a fixed frequency) of VMs losing network connectivity. Console access to the VM suggests all is fine and the underlying blade has normal connectivity. To resolve the problem we either have to re-start the VM or, more usually, we do a live migration to another blade which fires up connectivity and we then migrate it back to the original blade. I've had 3 instances of this happen with a specific VM running on a particular blade however it has happened once with a different VM running on a different blade. All VMs and blades have the same basic setup and are running Windows 2008 R2. Any ideas where I should be looking to diagnose the possible causes of this problem as the event logs provide no help? Edit: I've checked that each blade is running the latest NIC drivers and all seem to be fine. Something that is confusing me - a failover or restart of the VM resolves the issue. Whilst I need to work out the underlying issue that is causing the NICs to hang I'm also concerned that the VM didn't failover to another node which would have solved the outage for me. Is there a way to configure the cluster so that it can tell that the VM guest has lost connectivity and fail it over? As things stand the cluster is assuming that the VM is running happily as I presume Hyper V says everything is great even though there is a problem.

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  • Windows NT from vmware to kvm

    - by Luca Rossi
    I'm trying to convert a couple of old Windows NT virtual servers from vmware to KVM. I tried almost all guidelines and how to I found around the web but with no luck. I have the vmware virtual disk: Dlc1.vmdk partitioned image. I converted the vmdk into qcow2 image with the qemu utility and I tried to use it with kvm: kvm -hda test.qemu -vnc :1 -m 750 but I receive "error loading operating system" I also tried with raw partitions I can mount through losetup and kpartx. but nothing changed I also tried to create an brand new image file with: qemu-img create -f qcow2 test.qcow2 2G I partitioned the new image file and I copied the original partition 1 to the new partition 1 with dd: dd if=/dev/mapper/loop1p1 of=/dev/mapper/loop0p1 bs=128M no luck again I also tried with a single unpartitioned file: qemu-img create -f qcow2 test.qcow2 2G and I copied the partition 1 to the new image file: dd if=/dev/mapper/loop0p1 of=test.img bs=128M but when booting, I receive a black screen and the virtual machine hangs. The bootloader is loaded successfully, because I also tried with a GRUB live iso and I receive the same screens and errors. Note that grub sees the Windows setup and give me the boot choice. I have the suspect the problem is that the vmware machine is probably a scsi guest and in centos 6 (my system) scsi emulation is no longer supported. But in that case, where to change in Windows? I'm not so skilled with MS systems. Thank you for the help Luca Rossi

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  • Why the system information message when accessing an Ubuntu server doesn't match free -m?

    - by Andres
    Each time I SSH into my AWS Ubuntu servers I see a system information message, showing load, memory usage and packages available to install, like this: Welcome to Ubuntu 12.04.3 LTS (GNU/Linux 3.2.0-51-virtual x86_64) * Documentation: https://help.ubuntu.com/ System information as of Sun Nov 10 18:06:43 EST 2013 System load: 0.08 Processes: 127 Usage of /: 4.9% of 98.43GB Users logged in: 1 Memory usage: 69% IP address for eth0: 10.236.136.233 Swap usage: 100% Graph this data and manage this system at https://landscape.canonical.com/ 13 packages can be updated. 0 updates are security updates. Get cloud support with Ubuntu Advantage Cloud Guest http://www.ubuntu.com/business/services/cloud Use Juju to deploy your cloud instances and workloads. https://juju.ubuntu.com/#cloud-precise *** /dev/xvda1 will be checked for errors at next reboot *** *** System restart required *** My question is about the memory percentage shown. In this case, it's showing a 69% of memory usage, but since the swap usage was 100% I checked it by myself. So when I run free -m I get this: total used free shared buffers cached Mem: 1652 1635 17 0 4 29 -/+ buffers/cache: 1601 51 Swap: 895 895 0 And that's of course closer to 100% than to 69%

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  • Login box not shown on Ubuntu

    - by Alexandre
    I've installed Ubuntu 10.04 (64bit) as a guest OS in VirtualBox, using Windows7 Professional (64bit) as host. After Ubuntu install, I did installed Xfce4 (sudo apt-get install xfce4). Logged in using a Xfce session, and when I logged out, I couldn't see the login box anymore, only the regular gnome background from login screen. Then I restarted the virtual machine, and now I'm not able to see the login box anymore, only the gnome background. Does someone knows how to solve this? Thanks in advance Update: I've tried to use Xubuntu, that comes with Xfce. And I'm facing the same problem. As a common denominator from the two cases, now I see the problem arises after I've updated the system, and then installed curl (via apt-get), zlib (make process), git (make process). But I'm not sure this can be the cause for this ... Update: I isolated the problem. The bad guy is zlib, but I don't have a clue why. In fact, it does crash not only ubuntu and xubuntu, but also Debian (Yes, I've tested all). I'll keep this question in case someone have the same problem, but I think my initial question is not valid anymore.

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  • Create SAMBA node trust relationship to Windows 2003 PDC server

    - by Rod Regier
    I am having problems creating a trust relationship between an OpenVMS/IA64 node running V/IA64 8.3-1H1, TCPIP 5.6 ECO 5, CIFS 1.1 ECO1 PS11 (SAMBA 3.0.28a) and Windows 2003 server running as a PDC. I do have two other OpenVMS/Alpha nodes running V/A 8.3, TCPIP 5.6 ECO 4, CIS 1.1 ECO1 PS10 (SAMBA 3.0.28a) with working trust relationships to the same Windows 2003 server. Looking for assistance in resolving the trust "handshake". \\ Details from failing node. Unless otherwise noted, corresponding files on working nodes are similar or identical. SMB.CONF extract: [global] server string = Samba %v running on %h (OpenVMS) workgroup = WILMA netbios name = %h security = DOMAIN encrypt passwords = Yes name resolve order = lmhosts host wins bcast Password server = * log file = /samba$log/log.%m printcap name = /sys$manager/ucx$printcap.dat guest account = DYMAX print command = print %f/queue=%p/delete/passall/name="""""%s""""" lprm command = delete/entry=%j map archive = No printing = OpenVMS net rpc testjoin [2010/08/13 16:09:28, 0] SAMBA$SRC:[SOURCE.RPC_CLIENT]CLI_PIPE.C;1:(2443) get_schannel_session_key: could not fetch trust account password for domain 'WILMA' [2010/08/13 16:09:28, 0] SAMBA$SRC:[SOURCE.UTILS]NET_RPC_JOIN.C;1:(72) net_rpc_join_ok: failed to get schannel session key from server W2K3AD2 for domain WILMA. Error was NT_STATUS_CANT_ACCESS_DOMAIN_I NFO Join to domain 'WILMA' is not valid net rpc join "-Uaccount%password" tdb_open_isam: error verifying status of file SAMBA$ROOT:[PRIVATE]secrets.tdb tdb_open_isam: errno value = 1 [2010/08/13 16:21:13, 0] SAMBA$SRC:[SOURCE.PASSDB]SECRETS.C;1:(72) Failed to open /SAMBA$ROOT/PRIVATE/secrets.tdb [2010/08/13 16:21:13, 0] SAMBA$SRC:[SOURCE.UTILS]NET_RPC.C;1:(322) error storing domain sid for WILMA tdb_open_isam: error verifying status of file SAMBA$ROOT:[PRIVATE]secrets.tdb tdb_open_isam: errno value = 1 [2010/08/13 16:21:13, 0] SAMBA$SRC:[SOURCE.PASSDB]SECRETS.C;1:(72) Failed to open /SAMBA$ROOT/PRIVATE/secrets.tdb [2010/08/13 16:21:13, 0] SAMBA$SRC:[SOURCE.UTILS]NET_RPC_JOIN.C;1:(409) error storing domain sid for WILMA Unable to join domain WILMA. \\ Example from other node: net rpc testjoin Join to 'WILMA' is OK

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  • Latency between IIS and SQL on same physical, two VMs

    - by Jerad Rose
    I have a single server (2x4 core CPUs, 32GB ram), that is a Windows Server 2012 Hyper V host, and it hosts two guest VMs (also Windows Server 2012 instances). One of them is a web server, the other is a SQL server. When hitting a page that loops over 50 records, there is noticeable latency. I capture/report the timings of each iteration on the loop, and each iteration is about 20-30 milliseconds. Of course, this amounts to over a second of latency for the whole loop. I thought maybe SQL needed to be tuned, but running profiler on it, the queries are showing almost 0 duration, so it seems the bottleneck is in transit between the two VMs. I have both VMs configured to use the actual NIC (vs. using a VNIC), so maybe that's part of my problem. Also, this is a classic ASP site, so it's using the SQL OLE DB provider, and I'm wondering if that is part of the problem. This is a new server setup, from an existing Windows 2003/IIS6 server setup where both web and DB run on the same server instance (no virtualization). On that setup, there is no such latency when looping over the cursor like this. But there are so many variables, I'm not sure where to start ruling things out.

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  • port forwarding with VirtualBox

    - by Argh
    I have a virtualbox VM running ubuntu. The Ubuntu guest is running a web server which listens on port 3000 (http://127.0.0.1:3000) The host machine is windows vista. I have configured port forwarding using VBoxManage. If I query the config using VboxManage getextradata "MyMachine", I get Key: GUI/AutoresizeGuest, Value: on Key: GUI/Fullscreen, Value: off Key: GUI/LastCloseAction, Value: shutdown Key: GUI/LastWindowPostion, Value: 9,34,640,529,max Key: GUI/MiniToolBarAlignment, Value: bottom Key: GUI/MiniToolBarAutoHide, Value: off Key: GUI/SaveMountedAtRuntime, Value: yes Key: GUI/Seamless, Value: off Key: GUI/ShowMiniToolBar, Value: yes Key: VBoxInternal/Devices/pcnet/0/LUN#0/Config/guesthttp/GuestPort, Value: 3000 Key: VBoxInternal/Devices/pcnet/0/LUN#0/Config/guesthttp/HostPort, Value: 3000 Key: VBoxInternal/Devices/pcnet/0/LUN#0/Config/guesthttp/Protocol, Value: TCP This looks like it should work... However when I try to access the web server from the host machine (windows box) I dont get a response. I ran a netstat on the windows box and nothing appears to be listening on port 3000 which explains why forwrding isnt working. Note that I have already tested with my firewall switched off... The version of VirtualBox I am using is 3.1.4 Any ideas?

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  • Mac Management and Security

    - by Bart Silverstrim
    I was going through some literature on managing OS X laptops and asked someone some questions about usage scenarios when using the MacBooks. I asked someone more knowledgeable than I about whether it was possible for my Mac to be taken over if I were visiting another site for a conference or if I went on a wifi network at a local coffee house with policies from an OS X Server with workgroup manager (either legit for the site or someone running a version of OS X Server on hardware they have hidden somewhere on the network), which apparently could be set up to do things like limit my access to Finder or impose other neat whiz-bang management features. He said that it is indeed possible for it to happen as it would be assigned via the DHCP server and the OS X server would assume my Mac is a guest and could hand out restrictions and apparently my Mac will happily accept them without notifying me or giving me an option, unlike Windows which I believe would need to be joined to a domain before it becomes "managed" by Active Directory. So my question is as network admins and sysadmins with users traveling with MacBooks, is there a way to reasonably protect your users from having their machines hijacked without resorting to just turning off networking all the time? Or isn't this much of a security hazard? What threat does this pose to the road warriors in your businesses?

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  • Getting an error when mounting LVM snapshot

    - by Sandra
    I have migrated a file based Xen guest to LVM using dd bs=1M if=/dev/zero of=/dev/vg00/vm10 qemu-img convert ~/vm10.qcow2 -O raw /dev/vg00/vm10 and changed the Xen domain file for the VM to use the LV instead of the old file. The VM boots up, and now on the Xen host would I like to make a snapshot of the running VM. # lvcreate --size 10G --snapshot --name vm10-snapshot /dev/vg00/vm10 Logical volume "vm10-snapshot" created # mount /dev/vg00/vm10-snapshot /mnt/snapshot/ mount: you must specify the filesystem type # dmesg |tail EXT3 FS on dm-3, internal journal EXT3-fs: mounted filesystem with ordered data mode. hfs: unable to find HFS+ superblock VFS: Can't find ext3 filesystem on dev dm-4. hfs: unable to find HFS+ superblock hfs: unable to find HFS+ superblock VFS: Can't find ext3 filesystem on dev dm-2. hfs: unable to find HFS+ superblock hfs: unable to find HFS+ superblock hfs: unable to find HFS+ superblock For some reason it can't see it is an EXT3 filesystem. I have also tried to mount with -t ext3, but still didn't mount. # lvdisplay --- Logical volume --- LV Name /dev/vg00/vm10 VG Name vg00 LV UUID I1y1vQ-Bac5-5jwW-melh-TY5h-l9NO-qaelKk LV Write Access read/write LV snapshot status source of /dev/vg00/vm10-snapshot [active] LV Status available # open 2 LV Size 8.00 GB Current LE 2048 Segments 1 Allocation inherit Read ahead sectors auto - currently set to 256 Block device 253:2 --- Logical volume --- LV Name /dev/vg00/vm10-snapshot VG Name vg00 LV UUID GWsOx3-TPpr-GW64-uiMz-u1YN-QU4h-l0Kala LV Write Access read/write LV snapshot status active destination for /dev/vg00/vm10 LV Status available # open 0 LV Size 8.00 GB Current LE 2048 COW-table size 10.00 GB COW-table LE 2560 Allocated to snapshot 0.00% Snapshot chunk size 4.00 KB Segments 1 Allocation inherit Read ahead sectors auto - currently set to 256 Block device 253:4 # What could the problem be?

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  • How can I install Satchmo?

    - by Jonathan Hayward
    I am trying to install Satchmo 0.9 on an Ubuntu 9.10 32-bit guest off of the instructions at http://bitbucket.org/chris1610/satchmo/downloads/Satchmo.pdf. I run into difficulties at 2.1.2: pip install -r http://bitbucket.org/chris1610/satchmo/raw/tip/scripts/requirements.txt pip install -e hg+http://bitbucket.org/chris1610/satchmo/@v0.9#egg=satchmo The first command fails because a compile error for how it's trying to build PIL. So I ran an "aptitude install python-imaging", locally copy the first line's requirements.text, and remove the line that's unsuccessfully trying to build PIL. The first line completes without reported error, as does the second. The next step tells me to change directory to the /path/to/new/store, and run: python clonesatchmo.py A little bit of trouble here; I am told that clonesatchmo.py will be in /bin by now, and it isn't there, but I put some Satchmo stuff under /usr/local, create a symlink in /bin, and run: python /bin/clonesatchmo.py This gives: jonathan@ubuntu:~/store$ python /bin/clonesatchmo.py Creating the Satchmo Application Traceback (most recent call last): File "/bin/clonesatchmo.py", line 108, in <module> create_satchmo_site(opts.site_name) File "/bin/clonesatchmo.py", line 47, in create_satchmo_site import satchmo_skeleton ImportError: No module named satchmo_skeleton A find after apparently checking out the repository reveals that there is no file with a name like satchmo*skeleton* on my system. I thought that bash might be prone to take part of the second pip invocation's URL as the beginning of a comment; I tried both: pip install -e hg+http://bitbucket.org/chris1610/satchmo/@v0.9\#egg=satchmo pip install -e hg+http://bitbucket.org/chris1610/satchmo/@v0.9#egg=satchmo Neither way of doing it seems to take care of the import error mentioned above. How can I get a Satchmo installation under Ubuntu, or at least enough of a Satchmo installation that I am able to start with a skeleton of a store and then flesh it out the way I want? Thanks, Jonathan

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  • KVM work with bridge network problems

    - by isware
    I try to configure bridge network for KVM(refer to http://www.linux-kvm.org/page/Networking), and it worked for Guest OS, but I have two problems with my Fedora host OS: 1?I can not access internet on host 2?The bridge configuration lost after reboot, I need to execute "service network restart" again to bring it up I checked here(http://serverfault.com/questions/168119/kvm-network-bridge-with-public-static-ip-for-both-host-and-guests) for the first problem, it seems not working for me. Any advice is appreciated! ifconfig -a eth0 Link encap:Ethernet HWaddr 48:5B:39:ED:EB:5A inet6 addr: fe80::4a5b:39ff:feed:eb5a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:231340 errors:0 dropped:0 overruns:0 frame:0 TX packets:413424 errors:0 dropped:0 overruns:0 carrier:1 collisions:0 txqueuelen:1000 RX bytes:15335606 (14.6 MiB) TX bytes:114755796 (109.4 MiB) Interrupt:44 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:119307 errors:0 dropped:0 overruns:0 frame:0 TX packets:119307 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:57151264 (54.5 MiB) TX bytes:57151264 (54.5 MiB) sit0 Link encap:IPv6-in-IPv4 NOARP MTU:1480 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 b) TX bytes:0 (0.0 b) sw0 Link encap:Ethernet HWaddr 48:5B:39:ED:EB:5A inet addr:192.168.1.133 Bcast:255.255.255.255 Mask:255.255.255.0 inet6 addr: fe80::4a5b:39ff:feed:eb5a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:229584 errors:0 dropped:0 overruns:0 frame:0 TX packets:401232 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:11047463 (10.5 MiB) TX bytes:113891533 (108.6 MiB) tap0 Link encap:Ethernet HWaddr F2:86:1A:48:E2:55 inet6 addr: fe80::f086:1aff:fe48:e255/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:232 errors:0 dropped:0 overruns:0 frame:0 TX packets:2744 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:500 RX bytes:24842 (24.2 KiB) TX bytes:243899 (238.1 KiB) virbr0 Link encap:Ethernet HWaddr 9A:7C:09:6B:85:65 inet addr:192.168.122.1 Bcast:192.168.122.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:46 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 b) TX bytes:5513 (5.3 KiB)

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