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Are you ready for the needed changes to your Supply Chain for 2013?

- by Stephen Slade

With the initiation of the Dodd-Frank Act, companies need to determine if their products contain 'conflict materials' from certain global markets as the Rep of Congo. The materials include metals such as gold, tin, tungsten and tantalum. Compaines with global sourcing face new disclosure requirements in Feb'13 related to business being done in Iran. Public companies are required to disclose to U.S. security regulators if they or their affiliates are engaged in business in Iran either directly or indirectly. Is your supply chain compliant? Do you have sourcing reports to validate? Where are the materials in your chips & circuit boards coming from? In the next few weeks, responsible companies will be scrutinizing their supply chains, subs, JVs, and affiliates to search for exposure. Source: Brian Lane, Atty at Gibson Dunn Crutcher, as printed in the WSJ Tues, Dec 11, 2012 p.B8

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Why are intermittent pages disappearing from SERPs?

- by Beebee

I have a very basical informational site with about 50+ pages. Specifically, there is a page about each site. I have been tracking pages daily for months and they have been streadily increasing in the SERPs. Suddenly, about 3-4 weeks ago, about 20 pages were completely missing from the SERPS, though they were still indexed (I could google a specific text from the page in quotes and it would appear). Since then, pages have been added and removed from SERPs continually, cutting my traffic by about 50%. All I have been adding is information about the sites topic. I haven't stolen content or done anything else that seems like it would cause this.

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SilverlightShow for 06-12 Dec 2010

- by Dave Campbell

In an effort to get some synergy in the Silverlight community, the SilverlightShow folks and I have decided to share some information. As always, I'm running a bit behind, so I get to post first with the material they provided to me :) Check out the five most popular news at SilverlightShow for last week (06 - 12 Dec 2010). The news that hit the top is the announcement for the upcoming SilverlightShow webinar with Gill Cleeren [which I posted about a couple weeks ago] (check other webinars Gill delivered for SilverlightShow) and the free Telerik license given away to attendees. Michael Crump's digest of Silverlight 5 news announced at Firestarter was the next most attention-grabbing news. Here is SilverlightShow's weekly top 5: Join our next webinar and win a license for Telerik RadControls for Silverlight Silverlight 5 - What's New (Including Screenshots & Code Snippets) Glossy TextBlock Custom Control For Windows Phone WP7 development vs iOS, Android and mobile Web Silverlight Simple Drag And Drop / Or Browse View Model / MVVM File Upload Control Visit and bookmark SilverlightShow... they've got a lot of good things happening over there. Stay in the 'Light

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Problem with OWA search. Mailstore catalogues

- by Anthony

Dear All, I have trawled for the last few days but have not been able to come up with a solution; any help would be much appreciated. Exchange 2007 STD on Windows 2003 64Bit and users report search not working in OWA. So I first check indexing is enabled on the mail stores Get-MailboxDatabase |ft Name,IndexEnabled which all report true, So I try a test Test-ExchangeSearch joe[email protected] Which is a false -1 Ok, So I run the reset - resetsearchindex.ps1 this works and the event log reports the stores being crawled and finished. BUT- My complete catalogue data is 300kb - LOL! I wish! Obviously all tests fail so I do it manually; Stop indexing service, Delete catalogues. Restart Still no dice, This is where I’m up to, I have tried many different variations of the above and being through oodles of MS documentation Has anyone got any ideas?

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How should I setup separate mx records for a subdomain?

- by Chris Adams

Lets say I have a domain that I run a web app on, for example cranketywidgets.com, and I'm using google apps for handle email for people work work on that domain, i.e. support@ cranketywidgets.com, [email protected], [email protected] and so on. Google's own mail services aren't always the best for sending automated reminder emails, comment notifications and so on, so the current solution I plan to pursue is to create a separate subdomain called mailer.cranketywidgets.com, run a mail server off it, and create a few accounts specifically for sending these kinds of emails. What should the mx records and a records look like here for this? I'm somewhat confused by the fact that mx records can be names, but that they must eventually resolve to an A record. What should the records look like here? cranketywidgets.com - A record to actual server like 10.24.233.214 cranketywidgets.com - mx records for google's email apps mailer.cranketywidgets.com - mx name pointing to server's ip address Would greatly appeciate some help on this - the answer seems like it'll be obvious, but email spam is a difficult problem to solve.

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HTML5 <VIDEO/> + IE9

Yesterday at MIX Dean (general manager of the IE team) announced the availability of the first IE9 Platform Preview for developers. Dean also committed to updating the preview approximately every eight weeks. There is a good article on Beta News covering some of the technical details of the release. A key part of the announcements was the support for hardware accelerated HTML5 including supporting the video tag with the H.264 codec. What Im going to write next is based on a number of years of observations...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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HTML5 <VIDEO/> + IE9

Yesterday at MIX Dean (general manager of the IE team) announced the availability of the first IE9 Platform Preview for developers. Dean also committed to updating the preview approximately every eight weeks. There is a good article on Beta News covering some of the technical details of the release. A key part of the announcements was the support for hardware accelerated HTML5 including supporting the video tag with the H.264 codec. What Im going to write next is based on a number of years of observations...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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How do you get aware of new tools?

- by Konstantin Petrukhnov

How do you get aware of new tools (libraries, applications, etc)? This question is only about "getting aware" that some tool exist and could be used. Learning and trying is different issue. Right now I get most awareness from stackexchange and freshmeat sites. But I wonder if there are more efficient way. E.g. 80% of freshmeat projects are no-use for me, but it reasonable overhead, because tools that I find trough it save me days or even weeks. Here are some related, but a bit different questions: How much time do you invest in exploring new technology? How to become aware of new languages, techniques and methodologies? What website are you using most to keep you updated on software development?

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ArchBeat Link-o-Rama Top 20 for March 18-24, 2012

- by Bob Rhubart

The top-twenty most-clicked links as shared via my social networks for the week of March 18-24, 2012. Oracle's ZFS Storage Appliance Simulator | Steen Schmidt Oracle Linux Online Forum - 4 sessions, 9 speakers + live chat March 27 OWSM vs. OEG - When to use which component - 11g | Prakash Yamuna Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH SOA! SOA! SOA!; OSB 11g Recipes and Author Interviews Webcast: Oracle Business Intelligence Mobile - March 27 - 10am PT / 1pm ET Oracle Hardware Systems: The Extreme Performance Tour - Dates and Locations Worldwide Oracle Cloud Conference: dates and locations worldwide Mismatch: Developer skills and customer demands | Floyd Teter OTN Virtual Developer Day - Java (APAC - in English) - March 27 Webcast Q&A: Demystifying External Authorization 2 New Cloud Computing resources added to free IT Strategies from Oracle library Encapsulating OIM API’s in a Web Service for OIM Custom SOA Composites | Alex Lopez Webcast: Simplify Oracle RAC Deployment with Oracle VM SOA gets mobilized; mobile gets SOA-ized: survey | Joe McKendrick Integrating with Oracle Fusion Applications: Discovering Integration Artifacts | Rajesh Raheja Oracle Access Manager 11g - useful links | Dmitry Nefedkin Anil Gaur on Cloud Computing Support in Java EE 7 Enterprise app shops announcements are everywhere | Andy Mulholland The extraordinary software development manager | Seth Godin Thought for the Day "Every large system that works started as a small system that worked. " — Anonymous

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Sams Teach Yourself Windows Phone 7 Application Development in 24 Hours

- by Nikita Polyakov

I am extremely proud to announce that book I helped author is now out and available nationwide and online! Sams Teach Yourself Windows Phone 7 Application Development in 24 Hours It’s been a a great journey and I am honored to have worked with Scott Dorman, Joe Healy and Kevin Wolf on this title. Also worth mentioning the great work that editors from Sams and our technical reviewer Richard Bailey have put into this book! Thank you to everyone for support and encouragement! You can pick up the book from: http://www.informit.com/store/product.aspx?isbn=0672335395 http://www.amazon.com/Teach-Yourself-Windows-Application-Development/dp/0672335395 Here is the cover to look for in the stores: Description: Covers Windows Phone 7.5 In just 24 sessions of one hour or less, you’ll learn how to develop mobile applications for Windows Phone 7! Using this book’s straightforward, step-by-step approach, you’ll learn the fundamentals of Windows Phone 7 app development, how to leverage Silverlight or the XNA Framework, and how to get your apps into the Windows Marketplace. One step at a time, you’ll master new features ranging from the new sensors to using launchers and choosers. Each lesson builds on what you’ve already learned, helping you get the job done fast—and get it done right! Step-by-step instructions carefully walk you through the most common Windows Phone 7 app development tasks. Quizzes and exercises at the end of each chapter help you test your knowledge. By the Way notes present interesting information related to the discussion. Did You Know? tips offer advice or show you easier ways to perform tasks. Watch Out! cautions alert you to possible problems and give you advice on how to avoid them. Learn how to... Choose an application framework Use the sensors Develop touch-friendly apps Utilize push notifications Consume web data services Integrate with Windows Phone hubs Use the Bing Map control Get better performance out of your apps Work with data Localize your apps Use launchers and choosers Market and sell your apps Thank you!

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Moodle Inconsistencies, Flowplayer, or Server?

- by dglickler

We are trying to decide if an issue we're having with Moodle and our videos is a flowplayer issue, a video issue, or a network issue. Any input is welcome. We've had videos in our Moodle (version 1.9, we're working on an upgrade on a different server) up for weeks, or even months. After that time, some of them have suddenly just stopped working. When they don't work, they just don't load. The videos work when we first upload them. With flowplayer, we don't get errors, just a blank screen. We have re-uploaded our videos several times when this has happened, but we really would like to know what's causing it so that we can prevent it. There are also no keyframe issues with the video. We are currently trying to find answers through various searches, but have not had any luck. I will continue to post more info as I come across it...but if there's anyone who knows or has ideas, it's welcome.

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BizTalk 2009 - Project Creation Failed

- by StuartBrierley

A couple of weeks ago I had some issue with my BizTalk Server 2009 development environment which resulted in a reinstall of Visual Studio 2008 and the Visual Studio 2008 Service Pack 1. Following this reinstall I began to have problems when trying to create BizTalk 2009 projects: Error Details: “Create BizTalk Project …. Project Creation Failed” It turns out that this is a known issue with BizTalk Server 2009 and Visual Studio 2008, whereby the installation of the Visual Studio Service Pack 1 can cause corruption to the BizTalk installation preventing the creation of any new projects. To resolve this issue go to control panel > add or remove programs > Microsoft BizTalk Server 2009 and select Change or Remove. When the window opens choose “Repair”. Upon completion you should once again be able to create BizTalk projects.

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How Estimates Became Quotes

- by Lee Brandt

It’s our fault. Well, not completely, but we haven’t helped the situation any. All of what follows comes from my own experiences which, from talking to lots of other developers about it, seems to be pretty much par for the course. Where We Started When we first started estimating, we estimated pretty clearly. We would try to imagine something we’d done that was similar to the project being estimated and we’d toss it about in our heads a bit and see how much bigger or smaller we thought this new thing was, and add or subtract accordingly. We wouldn’t spend too much time on it, because we wanted to get to writing the software. Eventually, we’d come across some huge problem that there was now way we could’ve known about ahead of time. Either we didn’t see this thing or, we didn’t realize that this particular version of a problem would be so… problematic. We usually call this “not knowing what we don’t know”. It’s unavoidable. We just can’t know. Until we wade in and start putting some code together, there are just some things we won’t know… and some things we don’t even know that we don’t know. Y’know? So what happens? We go over budget. Project managers scream and dance the dance of the stressed-out project manager, and there is nothing we can do (or could’ve done) about it. We didn’t know. We thought about it for a bit and we didn’t see this herculean task sitting in the middle of our nice quiet project, and it has bitten us in the rear end. We now know how to handle this in the future, though. We will take some more time to pick around the requirements and discover all those things we don’t know. We’ll do some prototyping, we’ll read some blogs about similar projects, we’ll really grill the customer with questions during the requirements gathering phase. We’ll keeping asking “what else?” until the shove us down the stairs. We’ll take our time and uncover it all. We Learned, But Good The next time comes, and you know what happens? We do it. We grill the customer for weeks and prototype and read and research and we estimate everything down to the last button on the last form. Know what that gets us? It gets us three months of wasted time, and our estimate will still be off. Possibly off by a factor of four. WTF, mate? No way we could be surprised by something! We uncovered every particle. We turned every stone. How is it we still came across unknowns? Because we STILL didn’t know what we didn’t know. How could we? We didn’t know to ask. The worst part is, we’ve now convinced the product that this is NOT an estimate. It is a solid number based on massive research and an endless number of questions that they answered. There is absolutely now way you don’t know everything there is to know about this project now. No way there is anything you haven’t uncovered. And their faith in that “Esti-Quote” goes through the roof. When the project goes over this time, they might even begin to question whether or not you know what you’re doing. Who could blame them? You drilled them for weeks about every little thing, and when they complained about all the questions, you told them you wanted to uncover everything so there would be no surprises. SO we set them up to faile Guess, Then Plan We had a chance. At the beginning we could have just said, “That’s just a gut-feeling estimate, based on my past experience with similar projects. There could still be surprises.” If we spend SOME time doing SOME discovery and then bounce that against our own past experiences, we can come up with a fairly healthy estimate. We can then help the product owner understand that an estimate is a guess. Sure, it’s an educated guess, but it is still a guess. If we get it right it will be almost completely luck. Then, we help them to plan the development by taking that guess (yes, they still need the guess for planning purposes) and start measuring early and often to see if we still think we are right. We should adjust the estimate and alert the product owner as soon as we see problems (bad news does not age well) and we should be able to see any problems immediately if we are constantly measuring our pace. In lean software, we start with that guess and begin measuring cycle times immediately. Then we can make projections based on those cycle times and compare them to our estimate. This constant feedback is the best way to ensure that there are no surprises at the END of the project. There sill still be surprises, but we’ll see them sooner and have a better understanding of how they will affect our overall timeline. What do you think?

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This 24 Hours of PASS was "Different"

- by RickHeiges

Last week, the latest iteration of "24 Hours of PASS" was held. It was "Different" for me. Why? Because I was not an active participant on the days of the event other than being an attendee. I was involved in some aspects of the planning for the event when deciding the theme and format, etc. I was on many calls and email threads for the planning of this event. I did the moderator/speaker training a few weeks prior to the event. But on the days that the event was actually held, I was not on pins and...(read more)

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No sound 12.04 (Dummy output)

- by Edgar Adrian Alvarez

Its been weeks with no sound. I feel like Ive tried everything but somethings just dont seem right. I am a new user and so far i love Ubuntu but this sound issue is making me unsure. Im NOT muted. Ive tried multiple jacks, front and back. in alsamixer it says choose sound card and I have only thr 'hda Intel' option. In pulseaudio I only have 'dummy output'. When I have Youtube on I can see audio being detected in pavucontrol but nothing is coming out of the speakers. Im getting desperate, some one please walk me thru this. http://www.alsa-project.org/db/?f=c7377242d96ea884edebd807f4fe71f619b8d6af What more information should i provided?

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Twig Code Completion

- by Ondrej Brejla

Hi all! After few weeks we have a new feature for you which will be available in upcoming NetBeans 7.3. It's about new code completion in Twig files! So let us introduce it a bit. Now we hopefully support all of Twig built-in elements. It means Tags, Filters, Functions, Tests and Operators (see Twig documentation for more information). All elements are also documented, so if you don't know what which element does, just read it in the IDE documentation window! We try to resolve some Completion Context to suggest you only the most corresponding element types, but it's not so visible, since almost everything can be used everywhere in Twig files ;) And that's all for today and as usual, please test it and if you find something strange, don't hesitate to file a new issue (product php, component Twig). Thanks a lot!

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ArchBeat Link-o-Rama for 101/10/2011

- by Bob Rhubart

All day, all architecture. Oracle Technology Network Architect Day - Phoenix, AZ - Dec 14. Free registration. Spend the day with your peers learning from Oracle experts in Cloud Computing, Engineered Systems, Oracle WebLogic, Oracle Coherence, Application-Driven Virtualization, and more. Registration is free, but seating is limited. Register now! Data Integration - Bad data is really the monster | Bikram Sinha "Bad data can cause huge operational failure and cost millions of dollars in terms of time and resources to clean up and validate data across multiple participating systems," says Bikram Sinha. Changing a navigation model on a page in WebCenter | Edwin Biemond Another illustrated how-to from Oracle ACE Edwin Biemond. Why do I need an Authenticator when I have an Identity Asserter? | Chris Johnson Chris Johnson responds to a user question. OOW: The Most Important Thing | Floyd Teter Oracle ACE Director Floyd Teter explains why he sees "the inclusion of Fusion Applications CRM and HCM in the Oracle Public Cloud" as the most important news to come out of Oracle OpenWorld 2011. Oracle Releases Oracle Solaris 11 | Gokhan Atil Atil offers an overview of some of the "key points" of the new Solaris 11 release. SOA Development Virtual Developer Day (On Demand) You won't get the hands-on experience available in the live event, but if you will learn learn how a SOA approach can be implemented, whether starting afresh with new services or reusing existing services. Webcast: Maximum Availability on Private Clouds - Nov 10 - 10am PT/ 1pm ET Featuring Margaret Hamburger (Director, Product Marketing, Oracle) and Joe Meeks (Director, Product Management, Oracle). Should Enterprise Architecture Teams Be More Focused on Innovation? | Richard Seroter Richard Seroter looks answers among opinions offered by Forrester analyst Brian Hopkins and Jude Umeh of CapGemini.

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Is there a way to add a custom favicon to an App Tab?

- by Iszi

Since the release of Firefox "5", I've come to really love the new "App Tabs" feature. However, I've now realized that several internal websites at work do not have favicons. So, when I make an App Tab out of these sites, there's only a "blank page" icon in the tab. Perhaps I wouldn't mind so much if there was only one, but there's at least two or three of these. So, it's just a bit annoying to have to mouse-over the App Tabs to figure out which is what. I've tried using Favicon Picker 2 to change the bookmark icons, but it only does exactly that - changes the icon in the bookmarks folder. It doesn't change the favicon that's displayed next to the URL in the Address Bar, or the one next to the page title in tabs - the latter being that which is used for the App Tab icon. So, is there a plugin or other client-side (and preferably "Joe User" friendly) method to assign an icon to a web page or domain, that will be used in the tab bar?

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Bind9 fails to start

- by Gordon McIntosh

After 3 weeks of trying to diagnose a failure of bind9, to start I have to admit I need assistance. Initially it was running correctly and when I made a modification to a bind file and re-run it an error msg came back rndc: 127.0.0.1#953 bind9 start fail It also fails to start on any other bind9 upgrade or required pkg. grep on mysql returns nothing now even if it is running, and dig on 127 only works when I have my phone connected as a modem. I don't have any more diagnostics that I know of, so some help would be appreciated as development has stopped.

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EPM Architecture: Foundation

- by Marc Schumacher

This post is the first of a series that is going to describe the EPM System architecture per component. During the following weeks a couple of follow up posts will describe each component. If applicable, the component will have its standard port next to its name in brackets. EPM Foundation is Java based and consists of two web applications, Shared Services and Workspace. Both applications are accessed by browser through Oracle HTTP Server (OHS) or Internet Information Services (IIS). Communication to the backend database is done by JDBC. The file system to store Lifecycle Management (LCM) artifacts can be either local or remote (e.g. NFS, network share). For authentication purposes, the EPM Product Suite can connect to external directories or databases. Interaction with other EPM Suite components like product specific Lifecycle Management connectors or Reporting and Analysis Web happens through HTTP protocol. The next post will cover Reporting and Analysis.

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Oracle Remarketer Level expansion in China

- by martin.morganti(at)oracle.com

Remarketer Level continues to expand and develop in Oracle's Asia Pacific region. Following the launch of Remarketer level in Korea and Taiwan earlier in FY11, it is great news to see the number of Remarketer VAD partners in China continue to increase. Recent weeks have seen Beijing Futong Dongfang Technology Co.,Ltd. and Digital China (China) Limited both execute the Remarketer VAD addendum. We are delighted that this takes the total of our Remarketer VADs in China to four. This means that we now have even broader coverage to address the opportunity that Remarketer level presents Oracle and our VAD remarketer partners. So welcome to our two latest additions. To find out who are the Remarketer VAD partners in your country, the latest list is posted at here.

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ArchBeat Link-o-Rama for 2012-06-21

- by Bob Rhubart

Software Architects Need Not Apply | Dustin Marx "I think there is a place for software architecture," says Dustin Marx, "but a portion of our fellow software architects have harmed the reputation of the discipline." For another angle on this subject, check out Out of the Tower, Into the Trenches from the Nov/Dec edition of Oracle Magazine. Oracle Data Integrator 11g - Faster Files | David Allan David Allan illustrates "a big step for regular file processing on the way to super-charging big data files using Hadoop." 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in SF Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. WLST Domain creation using dry-run | Michel Schildmeijer What to do "if you want to browse through your domain to check if settings you want to apply satisfy your requirements." Cloud opens up new vistas for service orientation at Netflix | Joe McKendrick "Many see service oriented architecture as laying the groundwork for cloud. But at one well-known company, cloud has instigated the move to SOA." How to avoid the Portlet Skin mismatch | Martin Deh Detailed how-to from WebCenter A-Team blogger Martin Deh. Internationalize WebCenter Portal - Content Presenter | Stefan Krantz Stefan Krantz explains "how to get Content Presenter and its editorials to comply with the current selected locale for the WebCenter Portal session." Oracle Public Cloud Architecture | Tyler Jewell Tyler Jewell discusses the multi-tenancy model and elasticity solution implemented by Oracle Cloud in this QCon presentation. A Distributed Access Control Architecture for Cloud Computing The authors of this InfoQ article discuss a distributed architecture based on the principles from security management and software engineering. Thought for the Day "Let us change our traditional attitude to the construction of programs. Instead of imagining that our main task is to instruct a computer what to to, let us concentrate rather on explaining to human beings what we want a computer to do." — Donald Knuth Source: Quotes for Software Engineers

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The How-To Geek Guide to Audio Editing: The Basics

- by YatriTrivedi

Ever get the urge to edit some audio but you’re not sure where to start? Settle in with this HTG guide to the free audio editor Audacity that’s written for beginners but caters to geeks of all levels. Note: this is the first article in a multi-part series that we’ll be covering over the next few weeks Latest Features How-To Geek ETC How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC Tune Pop Enhances Android Music Notifications Another Busy Night in Gotham City Wallpaper Classic Super Mario Brothers Theme for Chrome and Iron Experimental Firefox Builds Put Tabs on the Title Bar (Available for Download) Android Trojan Found in the Wild Chaos, Panic, and Disorder Wallpaper

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Goals are not registering in Google Analytics

- by Adjam

I've had a site online for a few weeks, and Google Analytics is working fine. Except Goals, which are not registering for some strange reason. To be clear: visits to the site are being registered, but no goals are being registered. This is not correct, as people are visiting the goal pages. I've set up two pages specifically to test this, Funnel Page and Goal Page. (You can visit these, but please do not visit any other pages on the site, as I am performing an experiment and SO referrals would taint results). Below is a screenshot of Profiles > Goals on Analytics. Can you see any obvious mistakes I have made? I think I must have missed something really obvious, as this is my first time using Analytics, but I must get this fixed ASAP. It's driving me crazy.

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Including sender email address when forwarding emails with Outlook 2007

- by Roee Adler

When forwarding an email in Outlook (I have 2007), the header of the previous email shows. Sometimes it may show as follows: From: Joe Shmoe Sent: Saturday, June 12, 2010 10:01 PM To: Roee Adler Subject: Following our previous conversation Other times it will include the actual email address of the sender of the previous mail: From: Sponge Bob [mailto:[email protected]] Sent: Saturday, June 12, 2010 2:26 PM To: Roee Adler Subject: Sponges and other stuff How do I force every forwarded email to include the mail address? When forwarding from my iPhone it constantly keeps the address just the way I want it, but from Outlook it seems to depend on whether the sender is a contact of mine or not. The reason I need this is for 37signals' Highrise CRM system.

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