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  • Oracle’s Web Experience Management

    - by Christie Flanagan
    Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM platform provides a framework to simplify the integration of Oracle, third-party and custom-built applications. This framework essentially allows the creation and integration of applications using one single business interface called the WEM interface. It includes the following: Single sign-on access control for all integrated applications using the Central Authentication Service (CAS) component. A single centralized administration window for user, role, and native applications management including site management. Community server management, gadget server management as well as management for partner integrated technologies. A Representational State Transfer (REST) API for accessing WebCenter Sites data. REST services are supported on both Oracle WebCenter Sites and Oracle WebCenter Sites Satellite Server to leverage the satellite server cache. All REST requests are cached for web consuming applications as well for the high performance delivery of native applications on the mobile channel. Oracle WebCenter Sites’ Web Experience Management environment enables organizations to deliver a compelling online experience to customers by simplifying the deployment and management of sophisticated and engaging websites. The WebCenter Sites platform automates the entire process of managing web content including: Authoring:  Business users can easily contribute and manage web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. Contextual Content Targeting: Marketers are empowered to create and manage targeted campaigns with relevant recommendations and promotions based on the context of the session of the visitor such as his or her navigation history, user profile, language, location or other information shared during the visitor session. Content Publishing and Deployment: It offers advanced multi-site management capabilities for departmental or regional sites, as well as strong multi-lingual and multi-locale content management. The remote satellite server caching infrastructure provides high-performance, distributed caching, tuned to deliver high-volume, targeted and multi-lingual sites. Analytics and Optimization: Business users and marketers have the ability to measure the effectiveness of their online content and campaigns at a granular level. Editors and marketers can immediately determine whether a given article or promotion is relevant to a particular customer segment. User-generated Content: Marketers can enable blogs, comments, rating and reviews on the website.  All comments and reviews posted to the website can be moderated from the administrator interface either manually or automatically using filters, whitelists, blacklists or community based moderation. Personalized Gadget Dashboards:  Site managers can deploy gadgets, small applications using web content, individually or as part of dashboards containing multiple gadgets.  These gadget dashboards enable site visitors to create their own “MyPage” on a given site where they can select and customize the gadgets that the site administrator has made available.  Any gadget that conforms to the iGoogle/OpenSocial standard can be made available to site visitors, or they can be created within the WEM interface. Oracle's WEM platform also provides a unique environment for the delivery of a rich, multichannel online experience for site visitors through its advanced management modules for mobile. With Oracle’s WEM solution, it’s easy to control branding and deliver a consistent message while repurposing web content for publication to mobile devices, kiosks and much more. This distinctive approach provides: HTML5 Delivery: HTML5 delivery which includes native support for adaptive design that responds to the user’s computer screen resolution and orientation. The approach is less driven by the particular hardware and more driven by the user’s interactions with the device. In other words, this approach takes both the screen interactions (either cursor or touch) and screen sizes and orientation into consideration. A Unique Native Mobile Extension Environment for Contributors: From the WEM interface, a contributor can directly manage their mobile channel, using the tooling already in place for driving the traditional web presence. This includes the mobile presentation, as well as mobile insite editing, drag and drop page layout, and in-context recommendations and personalization. Optimized REST APIs for High Performance Content Delivery on Native Mobile Device Applications: WebCenter Sites’ REST API uses the underlying HTTP methods (GET, POST, PUT, DELETE) to interact with resources. Resources support two types of input and output formats -- XML and JSON. REST calls are customizable to optimize the interactions between the content repositories and the client applications. Caching is essential to decrease network loads and improve overall reliability and usability of the applications and user interactions. REST results are cached through the highly efficient Oracle WebCenter Sites caching architecture.

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  • FairScheduling Conventions in Hadoop

    - by dan.mcclary
    While scheduling and resource allocation control has been present in Hadoop since 0.20, a lot of people haven't discovered or utilized it in their initial investigations of the Hadoop ecosystem. We could chalk this up to many things: Organizations are still determining what their dataflow and analysis workloads will comprise Small deployments under tests aren't likely to show the signs of strains that would send someone looking for resource allocation options The default scheduling options -- the FairScheduler and the CapacityScheduler -- are not placed in the most prominent position within the Hadoop documentation. However, for production deployments, it's wise to start with at least the foundations of scheduling in place so that you can tune the cluster as workloads emerge. To do that, we have to ask ourselves something about what the off-the-rack scheduling options are. We have some choices: The FairScheduler, which will work to ensure resource allocations are enforced on a per-job basis. The CapacityScheduler, which will ensure resource allocations are enforced on a per-queue basis. Writing your own implementation of the abstract class org.apache.hadoop.mapred.job.TaskScheduler is an option, but usually overkill. If you're going to have several concurrent users and leverage the more interactive aspects of the Hadoop environment (e.g. Pig and Hive scripting), the FairScheduler is definitely the way to go. In particular, we can do user-specific pools so that default users get their fair share, and specific users are given the resources their workloads require. To enable fair scheduling, we're going to need to do a couple of things. First, we need to tell the JobTracker that we want to use scheduling and where we're going to be defining our allocations. We do this by adding the following to the mapred-site.xml file in HADOOP_HOME/conf: <property> <name>mapred.jobtracker.taskScheduler</name> <value>org.apache.hadoop.mapred.FairScheduler</value> </property> <property> <name>mapred.fairscheduler.allocation.file</name> <value>/path/to/allocations.xml</value> </property> <property> <name>mapred.fairscheduler.poolnameproperty</name> <value>pool.name</value> </property> <property> <name>pool.name</name> <value>${user.name}</name> </property> What we've done here is simply tell the JobTracker that we'd like to task scheduling to use the FairScheduler class rather than a single FIFO queue. Moreover, we're going to be defining our resource pools and allocations in a file called allocations.xml For reference, the allocation file is read every 15s or so, which allows for tuning allocations without having to take down the JobTracker. Our allocation file is now going to look a little like this <?xml version="1.0"?> <allocations> <pool name="dan"> <minMaps>5</minMaps> <minReduces>5</minReduces> <maxMaps>25</maxMaps> <maxReduces>25</maxReduces> <minSharePreemptionTimeout>300</minSharePreemptionTimeout> </pool> <mapreduce.job.user.name="dan"> <maxRunningJobs>6</maxRunningJobs> </user> <userMaxJobsDefault>3</userMaxJobsDefault> <fairSharePreemptionTimeout>600</fairSharePreemptionTimeout> </allocations> In this case, I've explicitly set my username to have upper and lower bounds on the maps and reduces, and allotted myself double the number of running jobs. Now, if I run hive or pig jobs from either the console or via the Hue web interface, I'll be treated "fairly" by the JobTracker. There's a lot more tweaking that can be done to the allocations file, so it's best to dig down into the description and start trying out allocations that might fit your workload.

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  • Responsible BI for Excel, Even for Older Versions

    - by andrewbrust
    On Wednesday, I will have the honor of co-presenting, for both The Data Warehouse Institute (TDWI) and the New York Technology Council. on the subject of Excel and BI. My co-presenter will be none other than Bill Baker, who was a Microsoft Distinguished Engineer and, essentially, the father of BI at that company.  Details on the events are here and here. We'll be talking about PowerPivot, of course, but that's not all. Probably even more important than any one product, will be our discussion of whether the usual characterization of Excel as the nemesis of IT, the guilty pleasure of business users and the antithesis of formal BI is really valid and/or hopelessly intractable. Without giving away our punchline, I'll tell you that we are much more optimistic than that. There are huge upsides to Excel and while there are real dangers to using it in the BI space, there are standards and practices you can employ to ensure Excel is used responsibly. And when those practices are followed, Excel becomes quite powerful indeed. One of the keys to this is using Excel as a data consumer rather than data storage mechanism. Caching data in Excel is OK, but only if that data is (a) not modified and (b) configured for automated periodic refresh. PowerPivot meets both criteria -- it stores a read-only copy of your data in the form of a model, and once workbook containing a PowerPivot model is published to SharePoint, it can be configured for scheduled data refresh, on the server, requiring no user intervention whatsoever. Data refresh is a bit like hard drive backup: it will only happen reliably if it's automated, and super-easy to configure. PowerPivot hits a real home run here (as does Windows Home Server for PC backup, but I digress). The thing about PowerPivot is that it's an add-in for Excel 2010. What if you're not planning to go to that new version for quite a while? What if you’ve just deployed Office 2007 in your organization? What if you're still on Office 2003, or an even earlier version? What can you do immediately to share data responsibly and easily? As it turns out, there's a feature in Excel that's been around for quite a while, that can help: Web Queries.  The Web Query feature was introduced, ostensibly, to allow Excel to pull data in from Internet Web pages…for example, data in a stock quote history table will come in nicely, as will any data in a Web page that is displayed in an HTML table.  To use the feature In Excel 2007 or 2010, click the Data Tab or the ribbon and click the “From Web” button towards the left; in older versions use the corresponding option in  the menu or  toolbars.  Next, paste a URL into the resulting dialog box and tap Enter or click the Go button.  A preview of the Web page will come up, and the dialog will allow you to select the specific table within the page whose data you’d like to import.  Here’s an example: Now just click the table, click the Import button, and the Import Data dialog appears.  You can simply click OK to bring in your data or you can first click the Properties… button and configure the data import to be refreshed at an interval in minutes that you select.  Now your data’s in the spreadsheet and ready to worked with: Your data may be vulnerable to modification, but if you’ve set up the data refresh, any accidental or malicious changes will be corrected in time anyway. The thing about this feature is that it’s most useful not for public Web pages, but for pages behind the firewall.  In effect, the Web Query feature provides an incredibly easy way to consume data in Excel that’s “published” from an application.  Users just need a URL.  They don’t need to know server and database names and since the data is read-only, providing credentials may be unnecessary, or can be handled using integrated security.  If that’s not good enough, the Web Query can be saved to a special .iqy file, which can be edited to provide POST parameter data. The only requirement is that the data must be provided in an HTML table, with the first row providing the column names.  From an ASP.NET project, it couldn’t be easier: a simple bound GridView control is totally compatible.  Use a data source control with it, and you don’t even have to write any code.  Users can link to pages that are part of an application’s UI, or developers can create pages that are specially designed for the purpose of providing an interface to the Web Query import feature.  And none of this is Microsoft- or .NET-specific.  You can create pages in any language you want (PHP comes to mind) that output the result set of a query in HTML table format, and then consume that data in a Web Query.  Then build PivotTables and charts on the data, and in Excel 2007 or 2010 you can use conditional formatting to create scorecards and dashboards. This strategy allows you to create pages that function quite similarly to the OData XML feeds rendered when .NET developers create an “Astoria” WCF Data Service.  And while it’s cool that PowerPivot and Excel 2010 can import such OData feeds, it’s good to know that older versions of Excel can function in a similar fashion, and can consume data produced by virtually any Web development platform. As a final matter, instead of just telling you that “older versions” of Excel support this feature, I’ll be more specific.  To discover what the first version of Excel was to support Web queries, go to http://bit.ly/OldSchoolXL.

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  • NoSQL Java API for MySQL Cluster: Questions & Answers

    - by Mat Keep
    The MySQL Cluster engineering team recently ran a live webinar, available now on-demand demonstrating the ClusterJ and ClusterJPA NoSQL APIs for MySQL Cluster, and how these can be used in building real-time, high scale Java-based services that require continuous availability. Attendees asked a number of great questions during the webinar, and I thought it would be useful to share those here, so others are also able to learn more about the Java NoSQL APIs. First, a little bit about why we developed these APIs and why they are interesting to Java developers. ClusterJ and Cluster JPA ClusterJ is a Java interface to MySQL Cluster that provides either a static or dynamic domain object model, similar to the data model used by JDO, JPA, and Hibernate. A simple API gives users extremely high performance for common operations: insert, delete, update, and query. ClusterJPA works with ClusterJ to extend functionality, including - Persistent classes - Relationships - Joins in queries - Lazy loading - Table and index creation from object model By eliminating data transformations via SQL, users get lower data access latency and higher throughput. In addition, Java developers have a more natural programming method to directly manage their data, with a complete, feature-rich solution for Object/Relational Mapping. As a result, the development of Java applications is simplified with faster development cycles resulting in accelerated time to market for new services. MySQL Cluster offers multiple NoSQL APIs alongside Java: - Memcached for a persistent, high performance, write-scalable Key/Value store, - HTTP/REST via an Apache module - C++ via the NDB API for the lowest absolute latency. Developers can use SQL as well as NoSQL APIs for access to the same data set via multiple query patterns – from simple Primary Key lookups or inserts to complex cross-shard JOINs using Adaptive Query Localization Marrying NoSQL and SQL access to an ACID-compliant database offers developers a number of benefits. MySQL Cluster’s distributed, shared-nothing architecture with auto-sharding and real time performance makes it a great fit for workloads requiring high volume OLTP. Users also get the added flexibility of being able to run real-time analytics across the same OLTP data set for real-time business insight. OK – hopefully you now have a better idea of why ClusterJ and JPA are available. Now, for the Q&A. Q & A Q. Why would I use Connector/J vs. ClusterJ? A. Partly it's a question of whether you prefer to work with SQL (Connector/J) or objects (ClusterJ). Performance of ClusterJ will be better as there is no need to pass through the MySQL Server. A ClusterJ operation can only act on a single table (e.g. no joins) - ClusterJPA extends that capability Q. Can I mix different APIs (ie ClusterJ, Connector/J) in our application for different query types? A. Yes. You can mix and match all of the API types, SQL, JDBC, ODBC, ClusterJ, Memcached, REST, C++. They all access the exact same data in the data nodes. Update through one API and new data is instantly visible to all of the others. Q. How many TCP connections would a SessionFactory instance create for a cluster of 8 data nodes? A. SessionFactory has a connection to the mgmd (management node) but otherwise is just a vehicle to create Sessions. Without using connection pooling, a SessionFactory will have one connection open with each data node. Using optional connection pooling allows multiple connections from the SessionFactory to increase throughput. Q. Can you give details of how Cluster J optimizes sharding to enhance performance of distributed query processing? A. Each data node in a cluster runs a Transaction Coordinator (TC), which begins and ends the transaction, but also serves as a resource to operate on the result rows. While an API node (such as a ClusterJ process) can send queries to any TC/data node, there are performance gains if the TC is where most of the result data is stored. ClusterJ computes the shard (partition) key to choose the data node where the row resides as the TC. Q. What happens if we perform two primary key lookups within the same transaction? Are they sent to the data node in one transaction? A. ClusterJ will send identical PK lookups to the same data node. Q. How is distributed query processing handled by MySQL Cluster ? A. If the data is split between data nodes then all of the information will be transparently combined and passed back to the application. The session will connect to a data node - typically by hashing the primary key - which then interacts with its neighboring nodes to collect the data needed to fulfil the query. Q. Can I use Foreign Keys with MySQL Cluster A. Support for Foreign Keys is included in the MySQL Cluster 7.3 Early Access release Summary The NoSQL Java APIs are packaged with MySQL Cluster, available for download here so feel free to take them for a spin today! Key Resources MySQL Cluster on-line demo  MySQL ClusterJ and JPA On-demand webinar  MySQL ClusterJ and JPA documentation MySQL ClusterJ and JPA whitepaper and tutorial

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  • Windows Azure Recipe: Software as a Service (SaaS)

    - by Clint Edmonson
    The cloud was tailor built for aspiring companies to create innovative internet based applications and solutions. Whether you’re a garage startup with very little capital or a Fortune 1000 company, the ability to quickly setup, deliver, and iterate on new products is key to capturing market and mind share. And if you can capture that share and go viral, having resiliency and infinite scale at your finger tips is great peace of mind. Drivers Cost avoidance Time to market Scalability Solution Here’s a sketch of how a basic Software as a Service solution might be built out: Ingredients Web Role – this hosts the core web application. Each web role will host an instance of the software and as the user base grows, additional roles can be spun up to meet demand. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model provides extensibility to hook into other industry specific identity providers as well. Databases – nearly every modern SaaS application is backed by a relational database for its core operational data. If the solution is sold to organizations, there’s a good chance multi-tenancy will be needed. An emerging best practice for SaaS applications is to stand up separate SQL Azure database instances for each tenant’s proprietary data to ensure isolation from other tenants. Worker Role – this is the best place to handle autonomous background processing such as data aggregation, billing through external services, and other specialized tasks that can be performed asynchronously. Placing these tasks in a worker role frees the web roles to focus completely on user interaction and data input and provides finer grained control over the system’s scalability and throughput. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Blobs (optional) – depending on the nature of the software, users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Training & Examples These links point to online Windows Azure training labs and examples where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Developing Applications for the Cloud, 2nd Edition (eBook) This book demonstrates how you can create from scratch a multi-tenant, Software as a Service (SaaS) application to run in the cloud using the latest versions of the Windows Azure Platform and tools. The book is intended for any architect, developer, or information technology (IT) professional who designs, builds, or operates applications and services that run on or interact with the cloud. Fabrikam Shipping (SaaS reference application) This is a full end to end sample scenario which demonstrates how to use the Windows Azure platform for exposing an application as a service. We developed this demo just as you would: we had an existing on-premises sample, Fabrikam Shipping, and we wanted to see what it would take to transform it in a full subscription based solution. The demo you find here is the result of that investigation See my Windows Azure Resource Guide for more guidance on how to get started, including more links web portals, training kits, samples, and blogs related to Windows Azure.

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  • Enable DreamScene in Any Version of Vista or Windows 7

    - by DigitalGeekery
    Windows DreamScene was a utility available for Vista Ultimate that allowed users to set video as desktop wallpaper. It was dropped in Windows 7, but we’ll take a look at how to play DreamScenes in all versions of Windows 7 or Vista. Downloading DreamScenes First, you’ll need to find some DreamScenes to download. We’ve found some nice ones at both DreamScene.org and DeviantArt. You can find those download links at the end of the article. They’ll come as compressed files, so you’ll need to extract them after downloading. Windows 7 DreamScene Activator If you are running Windows 7 you can use Windows 7 DreamScene Activator. This free portable utility enables DreamScene in both 32 & 64 bit versions of Windows 7. Users can then set either MPG or WMV files as desktop wallpaper. Download and extract the Windows 7 DreamScene Activator (link below). Once extracted, you’ll need to run the application as administrator. Right-click on the .exe and select Run as administrator. Click on Enable DreamScene. This will also restart Windows Explorer if it is open. To play your DreamScene, browse for the file in Windows Explorer, right-click the file and select Set as Desktop Background. Enjoy your new Windows 7 DreamScene.   Although it says it is for Windows 7 only, we were able to get it to work with no problems on Vista Home Premium x32 as well.   You can Pause the DreamScene at anytime by right-clicking on the desktop and selecting Pause DreamScene.   When you are ready for a change, click Disable DreamScene and switch back to your previous wallpaper. Using VLC Media Player Users of all versions of Windows 7 & Vista can enable a DreamScene using VLC. Recently, we showed you how to set a video as your desktop wallpaper in VLC.  Since DreamScenes are in MPEG or WMV format, we will use the same tactic to display them as desktop wallpaper. We’ll just need to make a few additional tweaks to the VLC settings. You’ll need to download and install VLC media player if you don’t already have it. You can find the download link below. Next, select Tools > Preferences from the Menu. Select the Video button on the left and then choose DirectX video output from the Output dropdown list. Next, select All under Show Settings at the lower left, then select the Video button on the left pane. Uncheck Show media title on video. This will prevent VLC from constantly showing the title of the video on the screen each time the video loops. Click Save and the restart VLC.   Now we will add the video to our playlist and set it to continuously loop. Select View > Playlist from the Menu. Select the Add file button from the bottom of the Playlist window and select Add file.   Browse for your file and click Open.   Click the Loop button at the bottom so the video plays in a continuous loop.   Now, we’re ready to play the video. After the video starts playing, select Video > DirectX Wallpaper from the Menu, then minimize VLC.   If you’re using Aero Themes, you may get a pop-up warning and Windows will switch automatically to a basic theme.   If looping one video gets to be a little repetitive, you can add multiple videos to your playlist in VLC and loop the entire playlist. Just make sure you toggle the Loop button on the playlist window to Loop All. Now you’ve got a nice DreamScene playing on your desktop. Another cool trick you can do with VLC is take snapshots of favorite movie scenes and set them as backgrounds. When you’re ready to go back to your old wallpaper, maximize VLC, select Video and click DirectX Wallpaper again to turn it off the video background. Occasionally we were left with a black screen and had to manually change our wallpaper back to normal even after turning off the DirectX Wallpaper. Note: Keep in mind that using the VLC method takes up a lot of resources so if you try to run it on older hardware, or say a netbook, you’re not going to get good results. We also tried to use the VLC method in XP, but couldn’t get it to work. If you have leave a comment and let us know. While the DreamScene feature never really caught on in Vista, we find them to be a cool way to pump a little life into your desktop on any version of Vista or Windows 7. Downloads DreamScenes from Dreamscene.org DreamScenes from DeviantArt Download VLC media player Windows 7 DreamScene Activator Similar Articles Productive Geek Tips Wait, How do I Turn on DreamScene Again?Enable Run Command on Windows 7 or Vista Start MenuEnable or Disable UAC From the Windows 7 / Vista Command LineUnderstanding Windows Vista Aero Glass RequirementsEnable Mapping to \HostnameC$ Share on Windows 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Microsoft Office Web Apps Guide Know if Someone Accessed Your Facebook Account Shop for Music with Windows Media Player 12 Access Free Documentaries at BBC Documentaries Rent Cameras In Bulk At CameraRenter Download Songs From MySpace

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • PhP Login/Register system [migrated]

    - by Marian
    I found this good tutorial on creating a login/register system using PhP and MySQL. The forum is around 5 years old (edited last year) but it can still be usefull. Beginner Simple Register-Login system There seems to be an issue with both login and register pages. <?php function register_form(){ $date = date('D, M, Y'); echo "<form action='?act=register' method='post'>" ."Username: <input type='text' name='username' size='30'><br>" ."Password: <input type='password' name='password' size='30'><br>" ."Confirm your password: <input type='password' name='password_conf' size='30'><br>" ."Email: <input type='text' name='email' size='30'><br>" ."<input type='hidden' name='date' value='$date'>" ."<input type='submit' value='Register'>" ."</form>"; } function register(){ $connect = mysql_connect("host", "username", "password"); if(!$connect){ die(mysql_error()); } $select_db = mysql_select_db("database", $connect); if(!$select_db){ die(mysql_error()); } $username = $_REQUEST['username']; $password = $_REQUEST['password']; $pass_conf = $_REQUEST['password_conf']; $email = $_REQUEST['email']; $date = $_REQUEST['date']; if(empty($username)){ die("Please enter your username!<br>"); } if(empty($password)){ die("Please enter your password!<br>"); } if(empty($pass_conf)){ die("Please confirm your password!<br>"); } if(empty($email)){ die("Please enter your email!"); } $user_check = mysql_query("SELECT username FROM users WHERE username='$username'"); $do_user_check = mysql_num_rows($user_check); $email_check = mysql_query("SELECT email FROM users WHERE email='$email'"); $do_email_check = mysql_num_rows($email_check); if($do_user_check > 0){ die("Username is already in use!<br>"); } if($do_email_check > 0){ die("Email is already in use!"); } if($password != $pass_conf){ die("Passwords don't match!"); } $insert = mysql_query("INSERT INTO users (username, password, email) VALUES ('$username', '$password', '$email')"); if(!$insert){ die("There's little problem: ".mysql_error()); } echo $username.", you are now registered. Thank you!<br><a href=login.php>Login</a> | <a href=index.php>Index</a>"; } switch($act){ default; register_form(); break; case "register"; register(); break; } ?> Once pressed the register button the page does nothing, fields are erased and no data is added inside the database or error given. I tought that the problem might be the switch($act){ part so I removed it and changed the page using a require require('connect.php'); where connect.php is <?php mysql_connect("localhost","host","password"); mysql_select_db("database"); ?> Removed the function register_form(){ and echo part turning it into an HTML code: <form action='register' method='post'> Username: <input type='text' name='username' size='30'><br> Password: <input type='password' name='password' size='30'><br> Confirm your password: <input type='password' name='password_conf' size='30'><br> Email: <input type='text' name='email' size='30'><br> <input type='hidden' name='date' value='$date'> <input type='submit' name="register" value='Register'> </form> And instead of having a function register(){ I replaced it with a if($register){ So when the Register button is pressed it runs the php code, but this edit doesn't seem to work either. So what can the problem be? If needed I can re-add this code on my Domain The login page has the same issue, nothing happens when the button is pressed beside emptying the fields.

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  • Telerik Releases a new Visual Entity Designer

    Love LINQ to SQL but are concerned that it is a second class citizen? Need to connect to more databases other than SQL Server? Think that the Entity Framework is too complex? Want a domain model designer for data access that is easy, yet powerful? Then the Telerik Visual Entity Designer is for you. Built on top of Telerik OpenAccess ORM, a very mature and robust product, Teleriks Visual Entity Designer is a new way to build your domain model that is very powerful and also real easy to use. How easy? Ill show you here. First Look: Using the Telerik Visual Entity Designer To get started, you need to install the Telerik OpenAccess ORM Q1 release for Visual Studio 2008 or 2010. You dont need to use any of the Telerik OpenAccess wizards, designers, or using statements. Just right click on your project and select Add|New Item from the context menu. Choose Telerik OpenAccess Domain Model from the Visual Studio project templates. (Note to existing OpenAccess users, dont run the Enable ORM wizard or any other OpenAccess menu unless you are building OpenAccess Entities.) You will then have to specify the database backend (SQL Server, SQL Azure, Oracle, MySQL, etc) and connection. After you establish your connection, select the database objects you want to add to your domain model. You can also name your model, by default it will be NameofyourdatabaseEntityDiagrams. You can click finish here if you are comfortable, or tweak some advanced settings. Many users of domain models like to add prefixes and suffixes to classes, fields, and properties as well as handle pluralization. I personally accept the defaults, however, I hate how DBAs force underscores on me, so I click on the option to remove them. You can also tweak your namespace, mapping options, and define your own code generation template to gain further control over the outputted code. This is a very powerful feature, but for now, I will just accept the defaults.   When we click finish, you can see your domain model as a file with the .rlinq extension in the Solution Explorer. You can also bring up the visual designer to view or further tweak your model by double clicking on the model in the Solution Explorer.  Time to use the model! Writing a LINQ Query Programming against the domain model is very simple using LINQ. Just set a reference to the model (line 12 of the code below) and write a standard LINQ statement (lines 14-16).  (OpenAccess users: notice the you dont need any using statements for OpenAccess or an IObjectScope, just raw LINQ against your model.) 1: using System; 2: using System.Linq; 3: //no need for anOpenAccess using statement 4:   5: namespace ConsoleApplication3 6: { 7: class Program 8: { 9: static void Main(string[] args) 10: { 11: //a reference tothe data context 12: NorthwindEntityDiagrams dat = new NorthwindEntityDiagrams(); 13: //LINQ Statement 14: var result = from c in dat.Customers 15: where c.Country == "Germany" 16: select c; 17:   18: //Print out the company name 19: foreach (var cust in result) 20: { 21: Console.WriteLine("CompanyName: " + cust.CompanyName); 22: } 23: //keep the consolewindow open 24: Console.Read(); 25: } 26: } 27: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Lines 19-24 loop through the result of our LINQ query and displays the results. Thats it! All of the super powerful features of OpenAccess are available to you to further enhance your experience, however, in most cases this is all you need. In future posts I will show how to use the Visual Designer with some other scenarios. Stay tuned. Enjoy! Technorati Tags: Telerik,OpenAccess,LINQ Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Computer Networks UNISA - Chap 15 &ndash; Network Management

    - by MarkPearl
    After reading this section you should be able to Understand network management and the importance of documentation, baseline measurements, policies, and regulations to assess and maintain a network’s health. Manage a network’s performance using SNMP-based network management software, system and event logs, and traffic-shaping techniques Identify the reasons for and elements of an asset managements system Plan and follow regular hardware and software maintenance routines Fundamentals of Network Management Network management refers to the assessment, monitoring, and maintenance of all aspects of a network including checking for hardware faults, ensuring high QoS, maintaining records of network assets, etc. Scope of network management differs depending on the size and requirements of the network. All sub topics of network management share the goals of enhancing the efficiency and performance while preventing costly downtime or loss. Documentation The way documentation is stored may vary, but to adequately manage a network one should at least record the following… Physical topology (types of LAN and WAN topologies – ring, star, hybrid) Access method (does it use Ethernet 802.3, token ring, etc.) Protocols Devices (Switches, routers, etc) Operating Systems Applications Configurations (What version of operating system and config files for serve / client software) Baseline Measurements A baseline is a report of the network’s current state of operation. Baseline measurements might include the utilization rate for your network backbone, number of users logged on per day, etc. Baseline measurements allow you to compare future performance increases or decreases caused by network changes or events with past network performance. Obtaining baseline measurements is the only way to know for certain whether a pattern of usage has changed, or whether a network upgrade has made a difference. There are various tools available for measuring baseline performance on a network. Policies, Procedures, and Regulations Following rules helps limit chaos, confusion, and possibly downtime. The following policies and procedures and regulations make for sound network management. Media installations and management (includes designing physical layout of cable, etc.) Network addressing policies (includes choosing and applying a an addressing scheme) Resource sharing and naming conventions (includes rules for logon ID’s) Security related policies Troubleshooting procedures Backup and disaster recovery procedures In addition to internal policies, a network manager must consider external regulatory rules. Fault and Performance Management After documenting every aspect of your network and following policies and best practices, you are ready to asses you networks status on an on going basis. This process includes both performance management and fault management. Network Management Software To accomplish both fault and performance management, organizations often use enterprise-wide network management software. There various software packages that do this, each collect data from multiple networked devices at regular intervals, in a process called polling. Each managed device runs a network management agent. So as not to affect the performance of a device while collecting information, agents do not demand significant processing resources. The definition of a managed devices and their data are collected in a MIB (Management Information Base). Agents communicate information about managed devices via any of several application layer protocols. On modern networks most agents use SNMP which is part of the TCP/IP suite and typically runs over UDP on port 161. Because of the flexibility and sophisticated network management applications are a challenge to configure and fine-tune. One needs to be careful to only collect relevant information and not cause performance issues (i.e. pinging a device every 5 seconds can be a problem with thousands of devices). MRTG (Multi Router Traffic Grapher) is a simple command line utility that uses SNMP to poll devices and collects data in a log file. MRTG can be used with Windows, UNIX and Linux. System and Event Logs Virtually every condition recognized by an operating system can be recorded. This is typically done using event logs. In Windows there is a GUI event log viewer. Similar information is recorded in UNIX and Linux in a system log. Much of the information collected in event logs and syslog files does not point to a problem, even if it is marked with a warning so it is important to filter your logs appropriately to reduce the noise. Traffic Shaping When a network must handle high volumes of network traffic, users benefit from performance management technique called traffic shaping. Traffic shaping involves manipulating certain characteristics of packets, data streams, or connections to manage the type and amount of traffic traversing a network or interface at any moment. Its goals are to assure timely delivery of the most important traffic while offering the best possible performance for all users. Several types of traffic prioritization exist including prioritizing traffic according to any of the following characteristics… Protocol IP address User group DiffServr VLAN tag in a Data Link layer frame Service or application Caching In addition to traffic shaping, a network or host might use caching to improve performance. Caching is the local storage of frequently needed files that would otherwise be obtained from an external source. By keeping files close to the requester, caching allows the user to access those files quickly. The most common type of caching is Web caching, in which Web pages are stored locally. To an ISP, caching is much more than just convenience. It prevents a significant volume of WAN traffic, thus improving performance and saving money. Asset Management Another key component in managing networks is identifying and tracking its hardware. This is called asset management. The first step to asset management is to take an inventory of each node on the network. You will also want to keep records of every piece of software purchased by your organization. Asset management simplifies maintaining and upgrading the network chiefly because you know what the system includes. In addition, asset management provides network administrators with information about the costs and benefits of certain types of hardware or software. Change Management Networks are always in a stage of flux with various aspects including… Software changes and patches Client Upgrades Shared Application Upgrades NOS Upgrades Hardware and Physical Plant Changes Cabling Upgrades Backbone Upgrades For a detailed explanation on each of these read the textbook (Page 750 – 761)

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  • WSS 3.0 to SharePoint 2010: Tips for delaying the Visual Upgrade

    - by Kelly Jones
    My most recent project has been to migrate a bunch of sites from WSS 3.0 (SharePoint 2007) to SharePoint Server 2010.  The users are currently working with WSS 3.0 and Office 2003, so the new ribbon based UI in 2010 will be completely new.  My client wants to avoid the new SharePoint 2010 look and feel until they’ve had time to train their users, so we’ve been testing the upgrades by keeping them with the 2007 user interface. Permission to perform the Visual Upgrade One of the first things we noticed was the default permissions for who was allowed to switch the UI from 2007 to 2010.  By default, site collection administrators and site owners can do this.  Since we wanted to more tightly control the timing of the new UI, I added a few lines to the PowerShell script that we are using to perform the migration.  This script creates the web application, sets the User Policy, and then does a Mount-SPDatabase to attach the old 2007 content database to the 2010 farm.  I added the following steps after the Mount-SPDatabase step: #Remove the visual upgrade option for site owners # it remains for Site Collection administrators foreach ($sc in $WebApp.Sites){ foreach ($web in $sc.AllWebs){ #Visual Upgrade permissions for the site/subsite (web) $web.UIversionConfigurationEnabled = $false; $web.Update(); } } These script steps loop through each Site Collection in a particular web application ($WebApp) and then it loops through each subsite ($web) in the Site Collection ($sc) and disables the Site Owner’s permission to perform the Visual Upgrade. This is equivalent to going to the Site Collection administrator settings page –> Visual Upgrade and selecting “Hide Visual Upgrade”. Since only IT people have Site Collection administrator privileges, this will allow IT to control the timing of the new 2010 UI rollout. Newly created subsites Our next issue was brought to our attention by SharePoint Joel’s blog post last week (http://www.sharepointjoel.com/Lists/Posts/Post.aspx?ID=524 ).  In it, he lists some updates about the 2010 upgrade, and his fourth point was one that I hadn’t seen yet: 4. If a 2007 upgraded site has not been visually upgraded, the sites created underneath it will look like 2010 sites – While this is something I’ve been aware of, I think many don’t realize how this impacts common look and feel for master pages, and how it impacts good navigation and UI. As well depending on your patch level you may see hanging behavior in the list picker. The site and list creation Silverlight control in Internet Explorer is looking for resources that don’t exist in the galleries in the 2007 site, and hence it continues to spin and spin and eventually time out. The work around is to upgrade to SP1, or use Chrome or Firefox which won’t attempt to render the Silverlight control. When the root site collection is a 2007 site and has it’s set of galleries and the children are 2010 sites there is some strange behavior linked to the way that the galleries work and pull from the parent. Our production SharePoint 2010 Farm has SP1 installed, as well as the December 2011 Cumulative Update, so I think the “hanging behavior” he mentions won’t affect us. However, since we want to control the roll out of the UI, we are concerned that new subsites will have the 2010 look and feel, no matter what the parent site has. Ok, time to dust off my developer skills. I first looked into using feature stapling, but I couldn’t get that to work (although I’m pretty sure I had everything wired up correctly).  Then I stumbled upon SharePoint 2010’s web events – a great way to handle this. Using Visual Studio 2010, I created a new SharePoint project and added a Web Event Receiver: In the Event Receiver class, I used the WebProvisioned method to check if the parent site is a 2007 site (UIVersion = 3), and if so, then set the newly created site to 2007:   /// <summary> /// A site was provisioned. /// </summary> public override void WebProvisioned(SPWebEventProperties properties) { base.WebProvisioned(properties);   try { SPWeb curweb = properties.Web;   if (curweb.ParentWeb != null) {   //check if the parent website has the 2007 look and feel if (curweb.ParentWeb.UIVersion == 3) { //since parent site has 2007 look and feel // we'll apply that look and feel to the current web curweb.UIVersion = 3; curweb.Update(); } } } catch (Exception) { //TODO: Add logging for errors } }   This event is part of a Feature that is scoped to the Site Level (Site Collection).  I added a couple of lines to my migration PowerShell script to activate the Feature for any site collections that we migrate. Plan Going Forward The plan going forward is to perform the visual upgrade after the users for a particular site collection have gone through 2010 training. If we need to do several site collections at once, we’ll use a PowerShell script to loop through each site collection to update the sites to 2010.  If it’s just one or two, we’ll be using the “Update All Sites” button on the Visual Upgrade page for Site Collection Administrators. The custom code for newly created sites won’t need to be changed, since it relies on the UI version of the parent site.  If the parent is 2010, then the new site will look 2010.

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  • How to make this design closer to proper DDD?

    - by Seralize
    I've read about DDD for days now and need help with this sample design. All the rules of DDD make me very confused to how I'm supposed to build anything at all when domain objects are not allowed to show methods to the application layer; where else to orchestrate behaviour? Repositories are not allowed to be injected into entities and entities themselves must thus work on state. Then an entity needs to know something else from the domain, but other entity objects are not allowed to be injected either? Some of these things makes sense to me but some don't. I've yet to find good examples of how to build a whole feature as every example is about Orders and Products, repeating the other examples over and over. I learn best by reading examples and have tried to build a feature using the information I've gained about DDD this far. I need your help to point out what I do wrong and how to fix it, most preferably with code as "I would not recomment doing X and Y" is very hard to understand in a context where everything is just vaguely defined already. If I can't inject an entity into another it would be easier to see how to do it properly. In my example there are users and moderators. A moderator can ban users, but with a business rule: only 3 per day. I did an attempt at setting up a class diagram to show the relationships (code below): interface iUser { public function getUserId(); public function getUsername(); } class User implements iUser { protected $_id; protected $_username; public function __construct(UserId $user_id, Username $username) { $this->_id = $user_id; $this->_username = $username; } public function getUserId() { return $this->_id; } public function getUsername() { return $this->_username; } } class Moderator extends User { protected $_ban_count; protected $_last_ban_date; public function __construct(UserBanCount $ban_count, SimpleDate $last_ban_date) { $this->_ban_count = $ban_count; $this->_last_ban_date = $last_ban_date; } public function banUser(iUser &$user, iBannedUser &$banned_user) { if (! $this->_isAllowedToBan()) { throw new DomainException('You are not allowed to ban more users today.'); } if (date('d.m.Y') != $this->_last_ban_date->getValue()) { $this->_ban_count = 0; } $this->_ban_count++; $date_banned = date('d.m.Y'); $expiration_date = date('d.m.Y', strtotime('+1 week')); $banned_user->add($user->getUserId(), new SimpleDate($date_banned), new SimpleDate($expiration_date)); } protected function _isAllowedToBan() { if ($this->_ban_count >= 3 AND date('d.m.Y') == $this->_last_ban_date->getValue()) { return false; } return true; } } interface iBannedUser { public function add(UserId $user_id, SimpleDate $date_banned, SimpleDate $expiration_date); public function remove(); } class BannedUser implements iBannedUser { protected $_user_id; protected $_date_banned; protected $_expiration_date; public function __construct(UserId $user_id, SimpleDate $date_banned, SimpleDate $expiration_date) { $this->_user_id = $user_id; $this->_date_banned = $date_banned; $this->_expiration_date = $expiration_date; } public function add(UserId $user_id, SimpleDate $date_banned, SimpleDate $expiration_date) { $this->_user_id = $user_id; $this->_date_banned = $date_banned; $this->_expiration_date = $expiration_date; } public function remove() { $this->_user_id = ''; $this->_date_banned = ''; $this->_expiration_date = ''; } } // Gathers objects $user_repo = new UserRepository(); $evil_user = $user_repo->findById(123); $moderator_repo = new ModeratorRepository(); $moderator = $moderator_repo->findById(1337); $banned_user_factory = new BannedUserFactory(); $banned_user = $banned_user_factory->build(); // Performs ban $moderator->banUser($evil_user, $banned_user); // Saves objects to database $user_repo->store($evil_user); $moderator_repo->store($moderator); $banned_user_repo = new BannedUserRepository(); $banned_user_repo->store($banned_user); Should the User entitity have a 'is_banned' field which can be checked with $user->isBanned();? How to remove a ban? I have no idea.

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  • System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

    - by coffeeaddict
    We have 2 identical database tables on our dev server. In both is a table that holds an X509Certificate2 data in one of its fields. When I grab the cert along with the password that I've been using all along, it works over the first database just fine. I run the same code though over the 2nd database and get this error and I don't get why if the setup is exactly the same and the database is also on this server. So I'm not sure why when I switch my connection string to talk to Database2, even though it's setup the same and the code I'm running over it is the same, it complains. Here's the stack trace: An existing connection was forcibly closed by the remote host Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [SocketException (0x2746): An existing connection was forcibly closed by the remote host] System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) +232 [IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.] System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) +7035903 System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count) +58 System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest) +116 System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +123 System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) +86 System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +123 System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) +86 System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +123 System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) +86 System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +123 System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest) +7184357 System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) +217 System.Threading.ExecutionContext.runTryCode(Object userData) +376 System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) +0 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) +98 System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) +1134 System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) +88 System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size) +20 System.Net.ConnectStream.WriteHeaders(Boolean async) +360 [WebException: The underlying connection was closed: An unexpected error occurred on a send.] System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) +857631 System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) +10 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +243 Pmall.PayPal.PayPalApi.PayPalAPIAASoapBinding.SetExpressCheckout(SetExpressCheckoutReq SetExpressCheckoutReq) in C:\www\ssss\ssss\ssss\ssss\Reference.cs:1304 ssss.PayPal.ExpressCheckout.PayPalCheckout.SetExpressCheckout(PaymentDetailsType[] paymentDetails, String returnURL, String cancelURL, PayPalPaymentFlowType paymentFlowType) in C:\www\ssss\ssss\ssss\PayPalCheckout.cs:96 ssss.Web.ssss.SetExpressCheckout() in C:\www\ssss\ssss\ssss.aspx.cs:83 ssss.Web.ssss.Page_Load(Object sender, EventArgs e) in C:\www\ssss\ssss\Register.aspx.cs:24 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42 System.Web.UI.Control.OnLoad(EventArgs e) +132 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

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  • passing valus to one jsp page to another jsp page

    - by devuser
    I'm retrieving values from database to table in jsp.(to a column) I want to insert that value into another table in database. To do that i'm using another jsp table to insert that value in db and i call that jsp page in my previous jsp's page form action tab. I use request.getParameter() method to get the values in my first jsp page to new jsp page.but i couldnt get that values using request.getParameter(). How can i solve this

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  • UITableView's NSString memory leak on iphone when encoding with NSUTF8StringEncoding

    - by vince
    my UITableView have serious memory leak problem only when the NSString is NOT encoding with NSASCIIStringEncoding. - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { static NSString *CellIdentifier = @"cell"; UILabel *textLabel1; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:CellIdentifier]; if (cell == nil) { cell = [[[UITableViewCell alloc] initWithStyle:UITableViewCellStyleDefault reuseIdentifier:CellIdentifier] autorelease]; textLabel1 = [[UILabel alloc] initWithFrame:CGRectMake(105, 6, 192, 22)]; textLabel1.tag = 1; textLabel1.textColor = [UIColor whiteColor]; textLabel1.backgroundColor = [UIColor blackColor]; textLabel1.numberOfLines = 1; textLabel1.adjustsFontSizeToFitWidth = NO; [textLabel1 setFont:[UIFont boldSystemFontOfSize:19]]; [cell.contentView addSubview:textLabel1]; [textLabel1 release]; } else { textLabel1 = (UILabel *)[cell.contentView viewWithTag:1]; } NSDictionary *tmpDict = [listOfInfo objectForKey:[NSString stringWithFormat:@"%@",indexPath.row]]; textLabel1.text = [tmpDict objectForKey:@"name"]; return cell; } -(void) readDatabase { NSArray *documentPaths = NSSearchPathForDirectoriesInDomains(NSDocumentDirectory, NSUserDomainMask, YES); NSString *documentsDir = [documentPaths objectAtIndex:0]; databasePath = [documentsDir stringByAppendingPathComponent:[NSString stringWithFormat:@"%@",myDB]]; sqlite3 *database; if(sqlite3_open([databasePath UTF8String], &database) == SQLITE_OK) { const char sqlStatement = [[NSString stringWithFormat:@"select id,name from %@ order by orderid",myTable] UTF8String]; sqlite3_stmt *compiledStatement; if(sqlite3_prepare_v2(database, sqlStatement, -1, &compiledStatement, NULL) == SQLITE_OK) { while(sqlite3_step(compiledStatement) == SQLITE_ROW) { NSString *tmpid = [NSString stringWithUTF8String:(char *)sqlite3_column_text(compiledStatement, 0)]; NSString *tmpname = [NSString stringWithCString:(const char *)sqlite3_column_text(compiledStatement, 1) encoding:NSUTF8StringEncoding]; [listOfInfo setObject:[[NSMutableDictionary alloc] init] forKey:tmpid]; [[listOfInfo objectForKey:tmpid] setObject:[NSString stringWithFormat:@"%@", tmpname] forKey:@"name"]; } } sqlite3_finalize(compiledStatement); debugNSLog(@"sqlite closing"); } sqlite3_close(database); } when i change the line NSString *tmpname = [NSString stringWithCString:(const char *)sqlite3_column_text(compiledStatement, 1) encoding:NSUTF8StringEncoding]; to NSString *tmpname = [NSString stringWithCString:(const char *)sqlite3_column_text(compiledStatement, 1) encoding:NSASCIIStringEncoding]; the memory leak is gone i tried NSString stringWithUTF8String and it still leak. i've also tried: NSData *dtmpname = [NSData dataWithBytes:sqlite3_column_blob(compiledStatement, 1) length:sqlite3_column_bytes(compiledStatement, 1)]; NSString *tmpname = [[[NSString alloc] initWithData:dtmpname encoding:NSUTF8StringEncoding] autorelease]; and the problem remains, the leak occur when u start scrolling the tableview. i've actually tried other encoding and it seems that only NSASCIIStringEncoding works(no memory leak) any idea how to get rid of this problem?

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  • Prevent Custom Entity being deleted from Entity Framework during Update Model Wizard

    - by rbg
    In Entity Framework v1 If you create a Custom Entity to map it to a Stored Procedure during FunctionImport and then Select "Update Model from Database" the Update Model Wizard removes the Custom Entity (as added Manually in the SSDL XML prior to functionImport) from the SSDL. Does anyone know if this limitation has been dealt with Entity Framework v4? I mean is there a way to prevent the Wizard from removing the Custom Entity from the Storage Schema (SSDL) during Model Update from Database????

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  • Entity Data Model with Oracle

    - by Sridhar
    Hi, I'm using VS 2008 SP1. I want to create an edmx file using my existing database in Oracle 10g. I tried to add ADO.Net Entity Data Model item, but in the Entity Data Model Wizard, .NET Provider for Oracle does not show up. Can someone suggest a way to connect to existing Oracle database to generate the edmx file? Thanks.

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  • TF255440 error on configuring TFS 2010 upgrade from RC to RTM

    - by PaulB
    I'm running the tfs upgrade wizard (from RC to RTM). On reaching the Readiness Checks I'm getting an error on the 'Configuration Database' : [ Configuration Database ] TF255440: The following account has a SQL Server login, but the login was denied access: DOMAIN\User. The server selected to host the databases for Team Foundation Server is: MYSERVER. The SQL Server login associated with the user account must be granted access to the SQL Server instance on that server. I've tried changing user mappings and roles but so far no joy.

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  • spring roo vs appfuse generate service /dao layer

    - by cometta
    I am looking for feedback from experienced users on spring roo and appfuse. Which do you think does a better job reverse engineering database tables and generating a service layer, dao layer, and jpa entities? If I am not mistaken, spring roo currently cannot reverse engineer a database.

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  • MS-Access 2007 Time Online Report

    - by Daniel
    I have the following data in my database: MemberID | DateTime ------------------------------------- 1 | 31/03/2010 3:45:49 PM 2 | 31/03/2010 3:55:29 PM 1 | 31/03/2010 4:45:49 PM Every time a user is authenticated or un-authenticated this log appears in the database. What I want to be able to do is total the time for a given user and date. Member 1 was online for 1 hour and 37 minutes. I would like to do this with sql as a report in access 2007 if anyone could help, that would be appreciated. Cheers, Daniel

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  • How to know the exact statement fired in Data app block?

    - by AJ
    Hi We are using "Enterprise Library Data Access Application Block" to access SQL Server database. In DataAccess layer, we are calling application block's API. Internally it must be resolving the command and parameters into SQL statement. How can I know what SQL query goes to database? Thanks AJ

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  • Can't enter to webadmin in godaddy mssql

    - by gon009
    I just pay for the deluxe plan in godaddy for my website but I have a problem, I created the database in mssql and when I click to webadmin ,it redirects me to: http://mssql.myname.com/silentlogon.aspx with the message: This webpage is not available. But if I create a mysql database everything is ok, idk what I am doing wrong , I know I cant contact GoDaddy but the line is busy or when I talk to them they don't understand. Thanks four your time and help :)

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