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  • Multithreading: Communication from Parent thread to child thread

    - by Dennis Nowland
    I have a List of threads normally 3 threads each of the threads reference a webbrowser control that communicates with the parent control to populate a datagridview. What I need to do is when the user clicks the button in a datagridviewButtonCell corresponding data will be sent back to the webbrowser control within the child thread that originally communicated with the main thread. but when I try to do this I receive the following error message 'COM object that has been separated from its underlying RCW cannot be used.' my problem is that I can not figure out how to reference the relevant webbrowser control. I would appreciate any help that anyone can give me. The language used is c# winforms .Net 4.0 targeted Code sample: The following code is executed when user click on the Start button in the main thread private void StartSubmit(object idx) { /* method used by the new thread to initialise a 'myBrowser' inherited from the webbrowser control each submitters object is an a custom Control called 'myBrowser' which holds detail about the function of the object eg: */ //index: is an integer value which represents the threads id int index = (int)idx; //submitters[index] is an instance of the 'myBrowser' control submitters[index] = new myBrowser(); //threads integer id submitters[index]._ThreadNum = index; // naming convention used 'browser' +the thread index submitters[index].Name = "browser" + index; //set list in 'myBrowser' class to hold a copy of the list found in the main thread submitters[index]._dirs = dirLists[index]; // suppress and javascript errors the may occur in the 'myBrowser' control submitters[index].ScriptErrorsSuppressed = true; //execute eventHandler submitters[index].DocumentCompleted += new WebBrowserDocumentCompletedEventHandler(DocumentCompleted); //advance to the next un-opened address in datagridview the navigate the that address //in the 'myBrowser' control. SetNextDir(submitters[index]); } private void btnStart_Click(object sender, EventArgs e) { // used to fill list<string> for use in each thread. fillDirs(); //connections is the list<Thread> holding the thread that have been opened //1 to 10 maximum for (int n = 0; n < (connections.Length); n++) { //initialise new thread to the StartSubmit method passing parameters connections[n] = new Thread(new ParameterizedThreadStart(StartSubmit)); // naming convention used conn + the threadIndex ie: 'conn1' to 'conn10' connections[n].Name = "conn" + n.ToString(); // due to the webbrowser control needing to be ran in the single //apartment state connections[n].SetApartmentState(ApartmentState.STA); //start thread passing the threadIndex connections[n].Start(n); } } Once the 'myBrowser' control is fully loaded I am inserting form data into webforms found in webpages loaded via data enter into rows found in the datagridview. Once a user has entered the relevant details into the different areas in the row the can then clicking a DataGridViewButtonCell that has tha collects the data entered and then has to be send back to the corresponding 'myBrowser' object that is found on a child thread. Thank you

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  • How to fix 'grub error file not found' when installing 12.04?

    - by Tomasz Grabowski
    i'm trying to install Ubuntu. I don't know if it is important, but i'm trying to install it on external HDD. In the end i have external bootable HDD which only displays: error: file not found grub recovery> From the beginning: I've downloaded ubuntu-12.04-desktop-i386.iso I've used LiLi USB Creator (LinuxLive) to create bootable pendrive from that image I've bootet from it, it works I've clicked "Try ubuntu", it works too. I've used GParted to look over drivers (disks) My primary embedded disk is seen as /dev/sda My attached external disk as /dev/sdb My PenDrive as /dev/sdc I've created partitions on /dev/sdb Fist partition for system (over 200GiB) Second was there already (it's xsf, and i don't want to touch it :P) Third is extended partition, with 1 locital partiton (10GiB) for swap I've started installation i've choose "somethin else" in ... i belive secound screeb then is selected /dev/sdb as boot disk for first partiton of /dev/sdb i set i want ext3 file system, i've check "formattin" checkbox, and mount path set to "/" firs logical partiton set as swap partition After installation finished, i restarted my computer. When i boot from my primary disc it's work ok, my previous operating system - vista - works ok. When i set my BIOS to boot from my external disc, i only get that message: error: file not found grub recovery> I've try to reinstall it, but didn't help... In desperation, i've try to read a bit about that "grub recovery" command-line and experiment a bit... I'm not sure if this has had any point, or if it give you some information (notice, that i don't know what i'm doing :P ) when i've type command: insmod (hd1,1)/boot/grub/linux.mod i've get message: unknown filesystem the same with: insmod (hd1,msdos1)/boot/grub/linux.mod the same with: insmod ext3 but i get no message after command: insmod ext2 ... notice that i really don't know what this command exactly do, but than i thought that maybe if i reinstall ubuntu with ext2 filesystem, it will work. I've done that, but symptoms are the same. I've go back to that Live version of ubuntu, filesystem and basics directories seems to be present on /dev/sdb1 ... i'm completely unfamiliar with GRUB. I'm also don't know which wersion of GRUB it is, i hope there is only one version on ubuntu-12.04-desktop-i386.iso Any help? Thax

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  • how to convert avi (xvid) to mkv or mp4 (h264)

    - by bcsteeve
    Very noob when it comes to video. I'm trying to make sense of what I"m finding via Google... but its mostly Greek to me. I have a bunch of Avi files that won't play in my WD TV Play box. Mediainfo tells me they are xvid. Specs for the box show that should be fine... but digging through forums says its hit-and-miss. So I'd like to try converting them to h264 encoded MKV or mp4 files. I gather avconv is the tool, but reading the manual just has me really really confused. I tried the very basic example of: avconv -i file.avi -c copy file.mp4 it took less than 4 seconds. And it worked... sort of. It "played" in that something came up on the screen... but there was horrible artifacting and scenes would just sort of melt into each other. I want to preserve quality if possible. I'm not concerned about file size. I'm not terribly concerned with the time it takes either, provided I can do them in a batch. Can someone familiar with the process please give me a command with the options? Thank you for your help. I'm posting the mediainfo in case it helps: General Complete name : \\SERVER\Video\Public\test.avi Format : AVI Format/Info : Audio Video Interleave File size : 189 MiB Duration : 11mn 18s Overall bit rate : 2 335 Kbps Writing application : Lavf52.32.0 Video ID : 0 Format : MPEG-4 Visual Format profile : Advanced Simple@L5 Format settings, BVOP : 2 Format settings, QPel : No Format settings, GMC : No warppoints Format settings, Matrix : Default (H.263) Muxing mode : Packed bitstream Codec ID : XVID Codec ID/Hint : XviD Duration : 11mn 18s Bit rate : 2 129 Kbps Width : 720 pixels Height : 480 pixels Display aspect ratio : 16:9 Frame rate : 29.970 fps Standard : NTSC Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Compression mode : Lossy Bits/(Pixel*Frame) : 0.206 Stream size : 172 MiB (91%) Writing library : XviD 1.2.1 (UTC 2008-12-04) Audio ID : 1 Format : MPEG Audio Format version : Version 1 Format profile : Layer 3 Mode : Joint stereo Mode extension : MS Stereo Codec ID : 55 Codec ID/Hint : MP3 Duration : 11mn 18s Bit rate mode : Constant Bit rate : 192 Kbps Channel(s) : 2 channels Sampling rate : 48.0 KHz Compression mode : Lossy Stream size : 15.5 MiB (8%) Alignment : Aligned on interleaves Interleave, duration : 24 ms (0.72 video frame)

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  • Data Structures usage and motivational aspects

    - by Aubergine
    For long student life I was always wondering why there are so many of them yet there seems to be lack of usage at all in many of them. The opinion didn't really change when I got a job. We have brilliant books on what they are and their complexities, but I never encounter resources which would actually give a good hint of practical usage. I perfectly understand that I have to look at problem , analyse required operations, look for data structure that does them efficiently. However in practice I never do that, not because of human laziness syndrome, but because when it comes to work I acknowledge time priority over self-development. Over time I thought that when I would be better developer I will automatically use more of them - that didn't happen at all or maybe I just didn't. Then I found that the colleagues usually in the same plate as me - knowing more or less some three of data structures and being totally happy about it and refusing to discuss this matter further with me, coming back to conversations about 'cool new languages' 'libraries that do jobs for you' and the joy to work under scrumban etc. I am stuck with ArrayLists, Arrays and SortedMap , which no matter what I do always suffice or either I tweak them to be capable of fulfilling my task. Yes, it might be inefficient but do we really have to care if Intel increases performance over years no matter if we improve our skills? Does new Xeon or IBM machines really care what we use? What if I like build things, but I am not particularly excited whether it is n log(n) or just n? Over twenty years the processing power increased enormously, which gives us freedom of not being critical about which one to use? On top of that new more optimized languages appear which support multiple cores more efficiently. To be more specific: I would like to find motivational material on complex real areas/cases of possible effective usages of data structures. I would be really grateful if you would provide relevant resources. There is similar question ,but in the end the links again mostly describe or do dumb example(vehicles, students or holy grail quest - yes, very relevant) them and people keep referring to the "scenario decides the data structure to use". I want to know these complex scenarios to be able to identify similarities to my scenario and then use them. The complex scenarios where it really matters and not necessarily of quantitive nature. It seems that data structures only concern is efficiency and nothing else? There seems to be no particular convenience for developer in use one over another. (only when I found scientific resources on why exactly simple carbohydrates are evil I stopped eating sugar and candies completely replacing it with less harmful fruits - I hope you can see the analogy)

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  • Telesharp – An Application Repository for .NET applications

    - by cibrax
    A year ago, we released SO-Aware as our first product in Tellago Studios. SO-Aware represented a new way to manage web services and all the related artifacts like configuration, tests or monitoring data in the Microsoft stack. It was based on the idea of using a lightweight SOA governance approach with a central repository exposed through RESTful services. At that point, we thought the same idea could be extended to enterprise applications in general by providing a generic repository for many of the runtime or design time artifacts generated during the development like configuration, application description or topology (a high level view of the components that made up a system), logging information or binaries. It took us several months to give a form to that idea and implement it as a product, but it is finally here and I am very proud to announce the release today under the name of “TeleSharp”. Telesharp provides in a nutshell the following features, 1. Configure your application topology in a central repository. Application topology in this context means that you can decompose your application and describe it in terms of components and how they interact each other. For example, you can tell that the CRM system is made up of a couple of WCF services and a ASP.NET MVC front end. 2. Centralize configuration for your applications and components.  You can import existing .NET configuration sections into the repository and associate them to the different components. In addition, environment overrides are supported for the configuration sections. We provide tooling and extensions in Visual Studio for managing all the configuration, and a set of powershell commands for automating the configuration deployment. 3. Browse all the assemblies and types remotely in your application servers in a web browser using an interface similar to any of the existing .NET reflection tools. You can easily determine this way whether the server is running the correct version of your applications. 4. Centralize logging and exception management into the repository. You get different reports and a pivot viewer experience for browsing all the different logging information generated by your applications. In addition, TeleSharp provides different providers for pushing the logging information to the central repository using well-known frameworks like ELMAH, Log4Net, EntLib or even Windows ETW.  The central repository itself is implemented as a set of OData services that any application can easily consume using regular Http. You can read more details in this introductory post If you think this product can be a good fit in your organization, you can request a trial version in our Tellago Studios website.

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  • Oracle Gave Me a Chance - ECEMEA Internship Programme

    - by FelixWehmeyer
    My name is Mohammad Raad and I started in the One Year Training program with Oracle on March 1, 2012. I graduated on September 2011 and started searching for a job. Starting your career, as you all know, is hard because some companies see you as a fresh graduate lacking experience and no one is willing to invest in you. I used to check the recruitment websites daily to see if there were openings to apply to, but unfortunately no one wanted to hire a zero year experience fresh graduate. One day I saw Oracle’s 1 year internship program advertised and that was what I needed. I applied but expected nothing to happen because I was used to applying and getting no replies, but they called and that was the start! I had my first interview over the phone and decided to go to Qatar and to continue to search for a job. Two weeks after arriving at Qatar, Oracle called me for a second interview in Lebanon so I booked a ticket on the same day because my interview was the next day I had my interview and went back to Qatar. On January 2012, I heard from Oracle that I was accepted and they choose me for this program, it was a day I will not forget! Starting on 1st March 2012, I was full of energy, willing to do anything to gain experience and prove that I can do it. What really give me a big push is my colleagues’ motivation and support especially from Youssef Halawi, my mentor and Rami Mattar because they believe in me and track my progress day-by-day. At Oracle, I meet customers, attend meetings, demos and presentations, partners’ events and online trainings. Now I’m focusing on a specific product that I really liked and aim to master by the end of my internship. So dear readers wish me good luck! I know that I will get the experience that I want, because from Oracle, a leader in its industry, you have the chance to grab experience as much as you can handle, simply because there are no limits to excellence. Do you want to find out more about the open roles within Oracle? Follow us on https://campus.oracle.com.

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  • Principles of an extensible data proxy

    - by Wesley
    There is a growing industry now with more than 30 companies playing in the Backend-As-A-Service (BaaS) market. The principle is simple: give companies a secure way of exposing data housed on premises and behind the firewall publicly. This can include database data, as well as Legacy PC data through established connectors; SAP for example provides a connector for transacting with their legacy systems. Early attempts were fixed providers for specific systems like SAP, IBM or Oracle, but the new breed is extensible, allowing Channel Partners and Consultants to build robust integration applications that can consume whatever data sources the client wants to expose. I just happen to be close to finishing a Cloud Based HTML5 application platform that provides robust integration services, and I would like to break ground on an extensible data proxy to complete the system. From what I can gather, I need to provide either an installable web service of some kind, or a Cloud service which the client can configure with VPN for interactions. Then I can build in connectors, which can be activated with a service account, and expose those transactions via web services of some kind (JSON, SOAP, etc). I can also provide a framework that allows people to build in their own connectors, and use some kind of schema to hook those connectors into the proxy. The end result is some kind of public facing web service that could securely be consumed by applications to show data through HTML5 on any device. My gut is, this isn't as hard as it sounds. Almost all of the 30+ companies (With more popping up almost weekly) have all come into existence in the last 18 months or so, which tells me either the root technology, or the skillset to create the technology is in abundance right now. Where should I start on this? Are there some open source projects I can leverage? A specific group of developers I can hire? I'm confident someone here can set me on the right path and save me some time. You don't see this many companies spring up this rapidly if they are all starting from scratch with proprietary technology. The Register: WTF is BaaS One Minute Video from Kony on their BaaS

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  • The value of money

    - by ambreesh
    A dictionary definition of money is "any circulating medium of exchange, including coins, paper money, anddemand deposits". If you ask an economist for a definition of money, you will be introduced to terms like M1, M2, M3, all of which denote tangible assets - currency, and anything that is liquid enough to be used as currency; checks, stamps and now mobile minutes being examples. The macroeconomic theory of money is fascinating - the effect of money supply on exchange rates and interest rates, the concept of the "money multiplier" (if I deposit $10 into a bank, the bank will likely loan $8 of it to someone else, who will then give it to someone else in exchange for goods and services, who will then likely deposit it again, which will result in the bank loaning it again and so on - making that $10 of money supply worth a lot more ($10+$8+$x+...)).  But all this depends on money supply - in other words, money that is printed by the mint. The Treasury Department spends a lot of time figuring out how much money to print, there is lot being written on QE2 now-a-days, which is intended to increase the money supply. Money is used to purchase goods and services, and yes it is saved too but that is so one can purchase goods and services later. Completely unrelated, there is a sea change occurring in the web world, dominated by, I believe, Facebook. With 500M active users and growing, FB has the ability to introduce a "money supply" which is completely unrelated to today's "money". Using today's money, a FB user can buy a certain number of FB$s, and then use the FB$s within FB to purchase goods and services - with the money multiplier kicking in. I remember talking with a colleague about this a few years ago, the true way to monetize the web is to introduce an alternative system to the existing, and FB has the ability to do just that. There is enough momentum, enough mass for FB to start to monetize its user base. And completely screw up the economists at the Treasury, not to mention disintermediating the banks completely. The only other ubiquitous asset is mobile minutes. People exchanging mobile minutes for tangible goods and services happens today, the big difference however is the demographic. While Safaricom offers this ability in Kenya today, FB has the 15-40 year middle class user as their user. And the next generation is growing up with FB as a standard channel for communicating with their peers. Virtual flowers when going in for the kill? If your target is an avid FB user, why not? It certainly is a lot more green - no pun intended!

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  • GPU hung when switching graphic card

    - by Lie Ryan
    I have a laptop (Dell Inspiron N4110) with a switchable graphic. $ lspci | grep VGA 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 01:00.0 VGA compatible controller: ATI Technologies Inc NI Whistler [AMD Radeon HD 6600M Series] (rev ff) Normally, my laptop starts with both graphic cards enabled, which caused the laptop to turn very hot and the fan to become very noisy. I have been using a small script to disable the Radeon card. For some time, I'm quite happy with this arrangement. However, I have been having some issues with the Intel card (IGD), the Intel card often randomly hang when running OpenGL apps; and so I want to give the Radeon card (DIS) another chance. I have never been able to switch to the Radeon card, but recently, I found out that if I do a "delayed switching" (DDIS): # echo "DDIS" > /sys/kernel/debug/vgaswitcheroo/switch root@lieryan-dell-ubuntu:/sys/kernel/debug/vgaswitcheroo# cat switch 0:IGD:+:Pwr:0000:00:02.0 1:DIS: :Pwr:0000:01:00.0 then I logoff (i.e. to restart X), the screen switch to pseudo-tty and then it stuck there freezing. At this situation, mouse and keyboard stops working so I can't switch to another ptty. I tried ssh-ing from another computer to salvage logs (dmesg at that point) and whatnot; I found out that when freezing, the active graphic card is the AMD card: -- this is from ssh -- # cat switch 0:IGD: :Off:0000:00:02.0 1:DIS:+:Pwr:0000:01:00.0 but the GPU is apparently hung, looking at dmesg gives: ... [ 1411.649974] vga_switcheroo: client 0 refused switch [ 1411.649985] vga_switcheroo: setting delayed switch to client 1 [ 1423.911759] vga_switcheroo: processing delayed switch to 1 [ 1424.006564] fbcon: Remapping primary device, fb1, to tty 1-63 [ 1424.006799] i915: switched off [ 1424.840351] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id [ 1425.718088] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id [ 1426.622377] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id [ 1427.355683] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id [ 1428.193549] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id ... the invalid framebuffer id error is repeated for many times over ... I were able to successfully recover by switching back to the Intel card and restarting X from ssh; indicating that only the Radeon card has problems switching. System info: $ uname -a Linux lieryan-dell-ubuntu 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:28:43 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 11.10 Release: 11.10 Codename: oneiric The laptop also do not have the option to set graphic card at BIOS and the proprietary driver, fglrx, also have never worked; when I installed it through jockey ("Additional Drivers"), glxinfo showed that it still being rendered by Mesa, the /sys/kernel/debug/vgaswitcheroo directory has gone missing, and the driver crashes with a traceback if I use xorg.conf to tell X to use fglrx. Anyone had any idea if it is possible to use this AMD card either with the radeon or the fglrx driver? logs: dmesg

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  • SOASuite 11.1.1.4 : Error Logging into BPM11g Composer?

    - by angelo.santagata
    Hey all, I’ve just installed SOA Suite 11.1.1.4 and noticed a few funnies which people might hit, thankfully each of them have an easy solution.   1. Some applications are installed but dont appear to work? If when you install SOASuite you may notice that the following applications dont appear to work, however they do appear as deployments in Weblogic Server Console e.g.  SOA Composer (composer), FMW Welcome Page Application (11.1.0.0.0) and some of the adaptors. If they appear in the deployments list state as “installed” and not Active, then its likely that they haven't been targeted to a specific server.   The solution is to target the application the desired managed server , e.g. AdminServer in a development environment. This is done by selecting the application, tab “Targets”, select all components, Button[change Targets] and select the appropriate server. This change can be done without restarting the Weblogic Server 2. You might find that when you try to log into the BPM Composer at http://machine:7001/bpm/composer , the login screen will appear but you cant log in. The error log might mention the following   The solution to this is two fold, a) When creating the domain, avoid using 127.0.0.1 as the Listener address, or “Any Addresses”, if this is a development machine create an alias in your /etc/hosts file and then use this alias in the domain creation wizard. e.g.   my host file contains an entry     mypc     127.0.0.1   And in the Fusion middleware Configuration wizard   Twill then work!   if it still doesnt you can try setting the ServerURL attribute to http://mypc in the SoaInfraMBean instead of blank. This is accomplished by using Enterprise Manager. Use the System MBean Browser to navigate to Application Defined MBeans->oracle.as.soainfra.config->[ server]->SoaInfraConfig->soa-infra. Then changing the value of 'ServerURL' to http://mypc   Failing that give support a call….

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  • Ubuntu systematically losing wired connection

    - by Lukasz Baczynski
    I'm working on 11.10 for few recent days, everything was working perfect until today. Updated ubuntu (some certs were updates as far as i remember) and from this time, wired network stops working randomly and systematically. (All other pcs/macs work fine) From 192.168.0.9 icmp_seq=25 Destination Host Unreachable From 192.168.0.9 icmp_seq=26 Destination Host Unreachable From 192.168.0.9 icmp_seq=27 Destination Host Unreachable From 192.168.0.9 icmp_seq=28 Destination Host Unreachable From 192.168.0.9 icmp_seq=29 Destination Host Unreachable From 192.168.0.9 icmp_seq=30 Destination Host Unreachable From 192.168.0.9 icmp_seq=31 Destination Host Unreachable 64 bytes from 192.168.0.1: icmp_req=32 ttl=64 time=1003 ms 64 bytes from 192.168.0.1: icmp_req=33 ttl=64 time=0.496 ms 64 bytes from 192.168.0.1: icmp_req=34 ttl=64 time=0.576 ms 64 bytes from 192.168.0.1: icmp_req=35 ttl=64 time=0.522 ms 64 bytes from 192.168.0.1: icmp_req=36 ttl=64 time=0.624 ms 64 bytes from 192.168.0.1: icmp_req=37 ttl=64 time=0.625 ms 64 bytes from 192.168.0.1: icmp_req=38 ttl=64 time=0.555 ms It'll work for 20 seconds then it'll stop working for 10-30sec and so on. I've tried setting my router to give static IPs, it doesn't help. NOTHING has been changed since yesterday beside the package update... Here are other settings that may be useful: baka@baka-PC:~/Private/projects/wduk$ lspci -nnk | grep -iA2 net 06:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06) Subsystem: ASUSTeK Computer Inc. P8P67 and other motherboards [1043:8432] Kernel driver in use: r8169 baka@baka-PC:~/Private/projects/wduk$ ifconfig -a eth0 Link encap:Ethernet HWaddr **Removed MAC address** inet addr:192.168.0.9 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::ca60:ff:fe0a:85b2/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:6400 errors:0 dropped:6400 overruns:0 frame:6400 TX packets:7085 errors:0 dropped:107 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:4191983 (4.1 MB) TX bytes:886881 (886.8 KB) Interrupt:72 Base address:0x2000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:2522 errors:0 dropped:0 overruns:0 frame:0 TX packets:2522 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:1070130 (1.0 MB) TX bytes:1070130 (1.0 MB) baka@baka-PC:~/Private/projects/wduk$ cat /etc/resolv.conf # Generated by NetworkManager nameserver 8.8.8.8 thanks for help

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  • SceneManagers as systems in entity system or as a core class used by a system?

    - by Hatoru Hansou
    It seems entity systems are really popular here. Links posted by other users convinced me of the power of such system and I decided to try it. (Well, that and my original code getting messy) In my project, I originally had a SceneManager class that maintained needed logic and structures to organize the scene (QuadTree, 2D game). Before rendering I call selectRect() and pass the x,y of the camera and the width and height of the screen and then obtain a minimized list containing only visible entities ordered from back to front. Now with Systems, originally in my first attempt my Render system required to get added all entities it should handle. This may sound like the correct approach but I realized this was not efficient. Trying to optimize It I reused the SceneManager class internally in the Renderer system, but then I realized I needed methods such as selectRect() in others systems too (AI principally) and make the SceneManager accessible globally again. Currently I converted SceneManager to a system, and ended up with the following interface (only relevant methods): /// Base system interface class System { public: virtual void tick (double delta_time) = 0; // (methods to add and remove entities) }; typedef std::vector<Entity*> EntitiesVector; /// Specialized system interface to allow query the scene class SceneManager: public System { public: virtual EntitiesVector& cull () = 0; /// Sets the entity to be used as the camera and replaces previous ones. virtual void setCamera (Entity* entity) = 0; }; class SceneRenderer // Not a system { vitual void render (EntitiesVector& entities) = 0; }; Also I could not guess how to convert renderers to systems. My game separates logic updates from screen updates, my main class have a tick() method and a render() method that may not be called the same times. In my first attempt renderers were systems but they was saved in a separated manager, updated only in render() and not in tick() like all other systems. I realized that was silly and simply created a SceneRenderer interface and give up about converting them to systems, but that may be for another question. Then... something does not feel right, isn't it? If I understood correctly a system should not depend on another or even count with another system exposing an specific interface. Each system should care only about its entities, or nodes (as optimization, so they have direct references to relevant components without having to constantly call the component() or getComponent() method of the entity).

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  • Sabre Manages Fast Data Growth with Oracle Data Integration Products

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Last year at OpenWorld we announced Sabre Holding as a winner of the Fusion Middleware Innovation Awards. The Sabre team did an excellent job at leveraging cutting edge technologies for managing rapid data growth and exponential scalability demands they have experienced in the travel industry. Today we announced the details and specific benefits of Sabre’s new real-time data integration solution in a press release. Please take a look if you haven’t seen it yet. Sabre Holdings Deploys Oracle Data Integrator and Oracle GoldenGate to Support Rapid Customer Growth There are 3 different areas of benefits Sabre achieved by using Oracle Data Integration products: Manages 7X increase in data sources for the enterprise data warehouse Reduced infrastructure complexity Decreased time to market for new products and services by 30 percent. This simply shows that using latest technologies helps the companies to innovate robust solutions against today’s key data management challenges. And the benefit of using a next generation data integration technology is not only seen in the IT operations, but also in the business side. A better data integration solution for the enterprise data warehouse delivered the platform they need to accelerate how they service their customers, improving their competitive advantage. Tomorrow I will give another great example of innovation with next generation data integration from Oracle. We will be discussing the Fusion Middleware Innovation Awards 2012 winners and their results with using Oracle’s data integration products.

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  • TechCast Live: "Java and Oracle, One Year Later" Replay Now Available

    - by Justin Kestelyn
    Earlier this week I had the opportunity to chat with Ajay Patel, Oracle's VP leading the Java Evangelist team, about "the state of the union" wrt Oracle and Java. Take a look: And here are some choice quotes, some paraphrased, as helpfully transcribed by Java evangelist Terrence Barr: "One key thing we have learned ... Java is not just a platform, it is also an ecosystem, and you can't have an ecosystem without a community." "The objectives, strategically [for Java at Oracle] have been pretty clear: How do we drive adoption, how do we build a larger, stronger developer community, how do we really make the platform much more competitive." "It's about transparency, involvement. IBM, RedHat, Apple have all agreed to working with us to make OpenJDK the best platform for open source development ... it is a sign that the community has been waiting to move the Java platform forward." "It's not just about Oracle anymore, it's about Java, the technology, the community, the developer base, and how we work with them to move the innovation forward." "Java is strategic to Oracle, and the community is strategic for Java to be successful ... it is critical to our business." On JavaFX 2.0: "... is coming to beta soon, with a release planned in second half [of 2011] ... will give you a new, high-performance graphics engine, the new API for JavaFX ... you will see a very strong, relevant platform for levering rich media platforms." On the JDK and SE: "... aggressively moving forward, JDK 7 is now code complete ... looking good for getting JDK 7 out by summer as we promised. Started work on JDK 8, Jigsaw and Lambda are moving along nicely, on track for JDK 8 release next year ... good progress." On Java EE and Glassfish: "... Very excited to have Glassfish 3.1 released, with clustering and management capabilities ... working with the JCP to shortly submit a number of JSRs for Java EE 7 ... You'll see Java EE 7 becoming the platform for cloud-based development." "You will see Oracle continue to step up to this role of Java steward, making sure that the language, the technology, the platform ... is competitive, relevant, and widely adopted." Making progress!

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  • Basis of definitions

    - by Yttrill
    Let us suppose we have a set of functions which characterise something: in the OO world methods characterising a type. In mathematics these are propositions and we have two kinds: axioms and lemmas. Axioms are assumptions, lemmas are easily derived from them. In C++ axioms are pure virtual functions. Here's the problem: there's more than one way to axiomatise a system. Given a set of propositions or methods, a subset of the propositions which is necessary and sufficient to derive all the others is called a basis. So too, for methods or functions, we have a desired set which must be defined, and typically every one has one or more definitions in terms of the others, and we require the programmer to provide instance definitions which are sufficient to allow all the others to be defined, and, if there is an overspecification, then it is consistent. Let me give an example (in Felix, Haskell code would be similar): class Eq[t] { virtual fun ==(x:t,y:t):bool => eq(x,y); virtual fun eq(x:t, y:t)=> x == y; virtual fun != (x:t,y:t):bool => not (x == y); axiom reflex(x:t): x == x; axiom sym(x:t, y:t): (x == y) == (y == x); axiom trans(x:t, y:t, z:t): implies(x == y and y == z, x == z); } Here it is clear: the programmer must define either == or eq or both. If both are defined, the definitions must be equivalent. Failing to define one doesn't cause a compiler error, it causes an infinite loop at run time. Defining both inequivalently doesn't cause an error either, it is just inconsistent. Note the axioms specified constrain the semantics of any definition. Given a definition of == either directly or via a definition of eq, then != is defined automatically, although the programmer might replace the default with something more efficient, clearly such an overspecification has to be consistent. Please note, == could also be defined in terms of !=, but we didn't do that. A characterisation of a partial or total order is more complex. It is much more demanding since there is a combinatorial explosion of possible bases. There is an reason to desire overspecification: performance. There also another reason: choice and convenience. So here, there are several questions: one is how to check semantics are obeyed and I am not looking for an answer here (way too hard!). The other question is: How can we specify, and check, that an instance provides at least a basis? And a much harder question: how can we provide several default definitions which depend on the basis chosen?

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  • 2D SAT Collision Detection not working when using certain polygons

    - by sFuller
    My SAT algorithm falsely reports that collision is occurring when using certain polygons. I believe this happens when using a polygon that does not contain a right angle. Here is a simple diagram of what is going wrong: Here is the problematic code: std::vector<vec2> axesB = polygonB->GetAxes(); //loop over axes B for(int i = 0; i < axesB.size(); i++) { float minA,minB,maxA,maxB; polygonA->Project(axesB[i],&minA,&maxA); polygonB->Project(axesB[i],&minB,&maxB); float intervalDistance = polygonA->GetIntervalDistance(minA, maxA, minB, maxB); if(intervalDistance >= 0) return false; //Collision not occurring } This function retrieves axes from the polygon: std::vector<vec2> Polygon::GetAxes() { std::vector<vec2> axes; for(int i = 0; i < verts.size(); i++) { vec2 a = verts[i]; vec2 b = verts[(i+1)%verts.size()]; vec2 edge = b-a; axes.push_back(vec2(-edge.y,edge.x).GetNormailzed()); } return axes; } This function returns the normalized vector: vec2 vec2::GetNormailzed() { float mag = sqrt( x*x + y*y ); return *this/mag; } This function projects a polygon onto an axis: void Polygon::Project(vec2* axis, float* min, float* max) { float d = axis->DotProduct(&verts[0]); float _min = d; float _max = d; for(int i = 1; i < verts.size(); i++) { d = axis->DotProduct(&verts[i]); _min = std::min(_min,d); _max = std::max(_max,d); } *min = _min; *max = _max; } This function returns the dot product of the vector with another vector. float vec2::DotProduct(vec2* other) { return (x*other->x + y*other->y); } Could anyone give me a pointer in the right direction to what could be causing this bug?

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  • Controlling text that appears in google search results

    - by Mick
    I have recently made a simple (pure HTML) website. The most important key phrase that I want to capture is "full reserve banking". Currently, if I type "full reserve banking" (without quotes) into google, then my site appears as the 7th item on the first page. I am reasonably happy with this as the site is so new. But one frustration is that the text that google displays in relation to my site is rather misleading. The main message I would like to get across is that my site is "A collection of resources for anyone interested in this alternative monetary system." and I have this as the first line of text on the page. Unfortunately, this important sentence is nowhere to be seen in the google search result. So my question is - is there anything I can do to fix this error? Edit: I noticed that someone edited this question to remove the name of the website. I was very keen to leave it in because being able to look at it makes it far easier to diagnose what I did wrong. Indeed the answer suggested by "Su" clearly shows that they looked at my website and analyzed what it was doing which helped them give a clearer answer. If I am breaking some policy by including the name then please explain what this policy is in a comment. Edit: I have now made a series of changes to my meta descriptions as inspired by the answers given here. On the homepage I now have the text: <META NAME="description" CONTENT="A collection of resources for anyone interested in Full Reserve Banking. What it is, how it works, web resources, organisations, research papers etc."> I am now very excited to see what will happen after the next visit by the google robots. Edit: Result! I just did a google search for "full reserve banking", and the text that appeared was: Full Reserve Banking: The definitive resource. A collection of resources for anyone interested in Full Reserve Banking. What it is, how it works, web resources, organisations, research papers etc. www.fullreservebanking.com/ - Cached By the way, I did originally have a meta description - but it was too short, it just said "full reserve banking". Google obviously assumed this was too little and so chose to use its own algorithms to cook up a different sentence from the main text.

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  • Friday Fun: Destroy the Web

    - by Mysticgeek
    Another Friday has arrived and it’s time to screw off on company time. Today we take a look at a unique game Add-on for Firefox called Destroy the Web. Destroy the Web Once you install the Add-on and restart Firefox, you’ll see the Destroy the Web icon on the toolbar. Click on it to destroy whatever webpage you’re on.   The game starts up and gives you a 3 second countdown… Now move the target over different elements of the page to destroy them. You have 30 seconds to destroy the site contents. If you are angry at a particular company or the one you work for, this can give you some fun stress relief by destroying it’s website. After you’ve destroyed as much of the page as possible, you’re given a score. You get different amounts of points for destroying certain elements on the page. Basically destroy as much as possible to get the most points. You can submit your score and check out some of the scoreboard leaders as well.  There are some cool sound effects and arcade sounding background music, so make sure to turn the volume down while playing. Or you can go into the Add-on options and disable it. If you want a unique way to let off some steam before the weekend starts, this is a fun way of doing it. Install Destroy the Web for Firefox Similar Articles Productive Geek Tips Friday Fun: Destroy Everything with Indestructo TankWeekend Fun: Easter Egg in Spybot Search & DestroyFriday Fun: BoombotSecure Computing: Create Scheduled Scans With Spybot Search & DestroyFriday Fun: Castle Game Collection TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Dual Boot Ubuntu and Windows 7 What is HTML5? Default Programs Editor – One great tool for Setting Defaults Convert BMP, TIFF, PCX to Vector files with RasterVect Free Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good

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  • Data Auditor by Example

    - by Jinjin.Wang
    OWB has a node Data Auditors under Oracle Module in Projects Navigator. What is data auditor and how to use it? I will give an introduction to data auditor and show its usage by examples. Data auditor is an important tool in ensuring that data quality levels meet business requirements. Data auditor validates data against a set of data rules to determine which records comply and which do not. It gathers statistical metrics on how well the data in a system complies with a rule by auditing and marking how many errors are occurring against the audited table. Data auditors are typically scheduled for regular execution as part of a process flow, to monitor the quality of the data in an operational environment such as a data warehouse or ERP system, either immediately after updates like data loads, or at regular intervals. How to use data auditor to monitor data quality? Only objects with data rules can be monitored, so the first step is to define data rules according to business requirements and apply them to the objects you want to monitor. The objects can be tables, views, materialized views, and external tables. Secondly create a data auditor containing the objects. You can configure the data auditor and set physical deployment parameters for it as optional, which will be used while running the data auditor. Then deploy and run the data auditor either manually or as part of the process flow. After execution, the data auditor sets several output values, and records that are identified as not complying with the defined data rules contained in the data auditor are written to error tables. Here is an example. We have two tables DEPARTMENTS and EMPLOYEES (see pic-1 and pic-2. Click here for DDL and data) imported into OWB. We want to gather statistical metrics on how well data in these two tables satisfies the following requirements: a. Values of the EMPLOYEES.EMPLOYEE_ID attribute are three-digit numbers. b. Valid values for EMPLOYEES.JOB_ID are IT_PROG, SA_REP, SH_CLERK, PU_CLERK, and ST_CLERK. c. EMPLOYEES.EMPLOYEE_ID is related to DEPARTMENTS.MANAGER_ID. Pic-1 EMPLOYEES Pic-2 DEPARTMENTS 1. To determine legal data within EMPLOYEES or legal relationships between data in different columns of the two tables, firstly we define data rules based on the three requirements and apply them to tables. a. The first requirement is about patterns that an attribute is allowed to conform to. We create a Domain Pattern List data rule EMPLOYEE_PATTERN_RULE here. The pattern is defined in the Oracle Database regular expression syntax as ^([0-9]{3})$ Apply data rule EMPLOYEE_PATTERN_RULE to table EMPLOYEES.

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  • Is reliance on parametrized queries the only way to protect against SQL injection?

    - by Chris Walton
    All I have seen on SQL injection attacks seems to suggest that parametrized queries, particularly ones in stored procedures, are the only way to protect against such attacks. While I was working (back in the Dark Ages) stored procedures were viewed as poor practice, mainly because they were seen as less maintainable; less testable; highly coupled; and locked a system into one vendor; (this question covers some other reasons). Although when I was working, projects were virtually unaware of the possibility of such attacks; various rules were adopted to secure the database against corruption of various sorts. These rules can be summarised as: No client/application had direct access to the database tables. All accesses to all tables were through views (and all the updates to the base tables were done through triggers). All data items had a domain specified. No data item was permitted to be nullable - this had implications that had the DBAs grinding their teeth on occasion; but was enforced. Roles and permissions were set up appropriately - for instance, a restricted role to give only views the right to change the data. So is a set of (enforced) rules such as this (though not necessarily this particular set) an appropriate alternative to parametrized queries in preventing SQL injection attacks? If not, why not? Can a database be secured against such attacks by database (only) specific measures? EDIT Emphasis of the question changed slightly, in the light of the initial responses received. Base question unchanged. EDIT2 The approach of relying on paramaterized queries seems to be only a peripheral step in defense against attacks on systems. It seems to me that more fundamental defenses are both desirable, and may render reliance on such queries not necessary, or less critical, even to defend specifically against injection attacks. The approach implicit in my question was based on "armouring" the database and I had no idea whether it was a viable option. Further research has suggested that there are such approaches. I have found the following sources that provide some pointers to this type of approach: http://database-programmer.blogspot.com http://thehelsinkideclaration.blogspot.com The principle features I have taken from these sources is: An extensive data dictionary, combined with an extensive security data dictionary Generation of triggers, queries and constraints from the data dictionary Minimize Code and maximize data While the answers I have had so far are very useful and point out difficulties arising from disregarding paramaterized queries, ultimately they do not answer my original question(s) (now emphasised in bold).

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  • Test your internet connection - Emtel Mobile Internet

    After yesterday's report on Emtel Fixed Broadband (I'm still wondering where the 'fixed' part is), I did the same tests on Emtel Mobile Internet. For this I'm using the Huawei E169G HSDPA USB stick, connected to the same machine. Actually, this is my fail-safe internet connection and the system automatically switches between them if a problem, let's say timeout, etc. has been detected on the main line. For better comparison I used exactly the same servers on Speedtest.net. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 31.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Mobile Internet) Speedtest.net result of 31.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Mobile Internet) As you might easily see, there is a big difference in speed between national and international connections. More interestingly are the results related to the download and upload ratio. I'm not sure whether connections over Emtel Mobile Internet are asymmetric or symmetric like the Fixed Broadband. Might be interesting to find out. The first test result actually might give us a clue that the connection could be asymmetric with a ratio of 3:1 but again I'm not sure. I'll find out and post an update on this. It depends on network coverage Later today I was on tour with my tablet, a Samsung Galaxy Tab 10.1 (model GT-P7500) running on Android 4.0.4 (Ice Cream Sandwich), and did some more tests using the Speedtest.net app. The results are actually as expected and in areas with better network coverage you will get better results after all. At least, as long as you stay inside the national networks. For anything abroad, it doesn't really matter. But see for yourselves: Speedtest.net result of 31.05.2013 between Cascavelle and servers in Rose Hill, Mauritius (Emtel - Mobile Internet), Port Louis, Mauritius and Kuala Lumpur, Malaysia It's rather shocking and frustrating to see how the speed on international destinations goes down. And the full capability of the tablet's integrated modem (HSDPA: 21 Mbps; HSUPA: 5.76 Mbps) isn't used, too. I guess, this demands more tests in other areas of the island, like Ebene, Pailles or Port Louis. I'll keep you updated... The question remains: Alternatives? After the publication of the test results on Fixed Broadband I had some exchange with others on Facebook. Sadly, it seems that there are really no alternatives to what Emtel is offering at the moment. There are the various internet packages by Mauritius Telecom feat. Orange, like ADSL, MyT and Mobile Internet, and there is Bharat Telecom with their Bees offer which is currently limited to Ebene and parts of Quatre Bornes.

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  • XNA Moddable Game - Architecture Design and Reflection

    - by David K
    I've decided to embark on an XNA moddable game project of a simple rogue style. For all purposes of this question, I'm going to not be using a scripting engine, but rather allow modders to directly compile assemblies that are loaded by the game at run time. I know about the security problems this may raise. So in order to expose the moddable content, I have gone about creating a generic project in XNA called MyModel. This contains a number of interfaces that all inherit from IPlugin, such as IGameSystem, IRenderingSystem, IHud, IInputSystem etc. Then I've created another project called MyRogueModel. This references MyModel project, and holds interfaces such as IMonster, IPlayer, IDungeonGenerator, IInventorySystem. More rogue specific interfaces, but again, all interfaces in this project inherit from IPlugin. Then finally, I've created another project called MyRogueGame, that references both MyModel and MyRogueModel projects. This project will be the game that you run and play. Here I have put the actual implementation of the Monster, DungeonGenerator, InputSystem and RenderingSystem classes. This project will also scan the mods directory during run time and load any IPlugins it finds using reflection and override anything it finds from the default. For example if it finds a new implementation of the DungeonGenerator it will use that one instead. Now my question is, in order to get this far, I have effectively 2 projects that contain nothing but interfaces... which seems a little... strange ? For people to create mods for the game, I would give them both the MyModel and MyRogueModel assemblies in which they would reference. I'm not sure whether this is the right way to do it, but my reasoning goes as follows : If I write 1 input system, I can use it in any game I write. If I create 3 rogue like games, and a modder writes 1 rendering system, that modder could use the rendering system for all 3 games, because it all comes from the MyModel project. I come from a more web based C# role, so having empty interface projects doesn't seem wrong, its just something I haven't done before. Before I embark on something that might be crazy, I'd just like to know whether this is a foolish idea and whether there's a better (or established) design principle I should be following ?

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  • `make install` fails apparently due to typo, but not in makefile: How to find and fix?

    - by Archelon
    I'm trying to install the fujitsu-usb-touchscreen drivers from here, on Kubuntu 12.04 on my new Fujitsu LifeBook P1630. (See fujitsu-usb-touchscreen on kubuntu 13.04 (64-bit) on P1630: `make` errors.) I downloaded the .zip file, unzipped it, and ran make in the directory thus created; this all worked as expected. However, when I run sudo checkinstall (which invokes make install), things go less well. On the first attempt the installation aborted with the following error: make: execvp: /etc/init.d/fujitsu_touchscreen: Permission denied make: *** [install] Error 127 I eventually resolved this by $ sudo chmod +x /etc/init.d/fujitsu_touchscreen But although a second sudo checkinstall then does not give the execvp error, it still fails at a later stage, and the log (on stdout) shows this dpkg error: dpkg: error processing /home/archelon/fujitsu-touchscreen-driver/cybergene-fujitsu-usb-touchscreen-112fdb75b406/cybergene-fujitsu-usb-touchscreen-112fdb75b406_amd64.deb (--install): unable to create `/sys/module/fujitsu/usb/touchscreen/parameters/touch_maxy.dpkg-new' (while processing `/sys/module/fujitsu/usb/touchscreen/parameters/touch_maxy'): No such file or directory And, indeed, there is no /sys/module/fujitsu/usb/touchscreen/parameters/touch_maxy; there is, however, /sys/module/fujitsu_usb_touchscreen/parameters/touch_maxy, and this is presumably what was intended. But this incorrect filename does not appear in the makefile or any other file in the directory, at least not that I can find. Nor does it appear, as I discovered after running sudo checkinstall --install=no as suggested below, in the .deb package created by checkinstall. Where might such a typographical error be originating, and how would I go about fixing it? Edited to add: I'm viewing the contents of the .deb file with ark, Kubuntu's default tool. It contains only three files: control.tar.gz, data.tar.gz, and debian-binary. data.tar.gz contains the directory tree that appears to match up to the usual root filesystem, with /etc, /lib, /sys, and /usr directories. (Looking at other .deb files on my system, this structure appears to be typical.) Here's a screenshot: . (Full size.) Here's another screenshot showing that control.tar.gz contains three files, one of which is empty: . (Full size.) Here's the actual .deb file: https://www.dropbox.com/s/odwxxez0fhyvg7a/cybergene-fujitsu-usb-touchscreen_112fdb75b406-1_amd64.deb Edited 2013-09-28 to add: After reinstalling Kubuntu 12.04 again, this time recreating the /home partition (which, again, had been generated during an install of 13.04), I can no longer reproduce this error. I am still curious to know how the underscores got changed to slashes, but it looks as though nobody has any idea. It is perhaps also of interest to note that while I have still not successfully run checkinstall against this package, I have done make install; it requires the executabilization of /etc/init.d/fujitsu_touchscreen and the installation of hal, and the GUI freezes shortly after installation completes, and there is no particular new functionality afterwards that I have noticed, and the system can no longer resume from being suspended; however, this will be pursued elsewhere.

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  • The Numbers of Customer Experience

    - by Christie Flanagan
    This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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  • Webcast Replay : SANS Institute Product Review of Oracle Identity Manager

    - by B Shashikumar
    Thanks to everyone who attended the SANS Institute webinar covering the product review of Oracle Identity Manager. And a special thanks to our guest speakers from SuperValu - Phillip Black and Patrick Abreo. If you missed the webcast, you can catch a replay here  And here are the slides that were used in the webcast.  There were many questions that we could not answer as we ran out of time. We have captured some of the questions with responses below. Is Oracle Identity Analytics still offered as a separate product or is it part of Oracle Identity Manager? Oracle Identity Manager and Oracle Identity Analytics are now offered as part of Oracle Identity Governance Suite. OIA and OIM share a common UI architecture, common data model and common support for connected and disconnected resources.  When requesting new access/entitlements is there an approval process? Yes. We leverage SOA BPEL-based workflows for approvals  Are the identity self service capabilities based on Oracle ADF? Yes they are completely based on Oracle ADF  Can you give some examples of personalization and customization with Oracle Identity Manager 11gR2? With the new UI config framework we can enable different levels of UI customization. Customers now have the ability to Point & click to customize; or drag and drop customization without any need for coding. So users can easily personalize the interface of their application within the browser. For example, they can change the logo, Rearrange, hide Home Page regions; regularly searched items can be saved and re-used; Searchable & search results columns can be configured; Sorting preferences are remembered and so on. For more sophisticated customization, Customers can also edit the standard JSF within the page to alter business rules, modify page flows, page layouts and other items. Can you explain the role of sandboxes in customization? Customers can make their custom changes within a sandbox so that it doesn’t impact their production environment. They can make their changes, validate those changes, stage and then commit those changes without affecting production users. This is similar to how source code control systems like perforce work To watch a replay of the webcast, click here

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