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• Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

  - by Tony Berk

  Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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• Archive Outlook mail items into SQL Server

  - by marc_s

  I am looking (and so far not finding any) for a solution to archive e-mail items from my Outlook into SQL Server. My PST is beginning to get really really big, and I'd love to extract my older e-mail into SQL Server in a way so I can still easily find mails if needed. I would prefer SQL Server as the storage medium since I'm familiar with it, and it's rock solid - I don't want to have a collection of PST files or CHM files or anything like that. Does anyone know of such a solution? I'm a power/home user - I can't afford $5'000 enterprise licenses - I need a sub-$100 solution for private use.

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• Reusing Web Forms across BPM Roles

  - by Mona Rakibe

  Recently Varsha(another BPM Product Manager) approached me with a requirement where she wanted to reuse same Web Form for different task activity.We both knew this is easily achievable.The human task outcomes can differ to distinguish the submission based on roles.Her requirement was slightly more than this, she wanted to hide some data based on the logged in user. If you have worked on Web Form rules, dynamically showing and hiding data is common requirement and easily achievable using Form Rules. In this case the challenge was accessing BPM role inside the Web Form. Although, will be addressing this requirement in future release she wanted a immediate solution(Aha, after all customers are not the only one's who can not wait). Thankfully we managed to come-up with a solution and I hope this will be helpful to larger audience. Solution has 3 steps : Step 1: We added a hidden attribute in our form (Role). The purpose of this attribute is just to store the current logged in user's role and we pass the value during data association. Step 2 : In your data association step, pass the role value based on the Swimlane Step 3 : Now use this hidden attribute value in your Web Form rule for dynamic behavior Detailed steps and sample can be downloaded from Java.net.

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• Modern open source NIDS/HIDS and consoles?

  - by MattC

  Years back we set up an IDS solution by placing a tap in front of our exterior firewall, piping all the traffic on our DS1 through an IDS box and then sending the results off to a logging server running ACiD. This was around 2005-ish. I've been asked to revamp the solution and expand on it and looking around, I see that the last release of ACiD was from 2003 and I can't seem to find anything else that seems even remotely up-to-date. While these things may be feature complete, I worry about library conflicts, etc. Can anyone give me suggestions for a Linux/OpenBSD based solution using somewhat modern tools? Just to be clear, I know that Snort is still actively developed. I guess I'm more in the market for a modern open-source web console to consolidate the data. Of course if people have great experiences with IDS' other than Snort I'm happy to hear about it.

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• How to structure my GUI agnostic project?

  - by Nezreli

  I have a project which loads from database a XML file which defines a form for some user. XML is transformed into a collection of objects whose classes derive from single parent. Something like Control - EditControl - TextBox Control - ContainterControl - Panel Those classes are responsible for creation of GUI controls for three different enviroments: WinForms, DevExpress XtraReports and WebForms. All three frameworks share mostly the same control tree and have a common single parent (Windows.Forms.Control, XrControl and WebControl). So, how to do it? Solution a) Control class has abstract methods Control CreateWinControl(); XrControl CreateXtraControl(); WebControl CreateWebControl(); This could work but the project has to reference all three frameworks and the classes are going to be fat with methods which would support all three implementations. Solution b) Each framework implementation is done in separate projects and have the exact class tree like the Core project. All three implementations are connected using a interface to the Core class. This seems clean but I'm having a hard time wrapping my head around it. Does anyone have a simpler solution or a suggestion how should I approach this task?

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• Empty interface to combine multiple interfaces

  - by user1109519

  Suppose you have two interfaces: interface Readable { public void read(); } interface Writable { public void write(); } In some cases the implementing objects can only support one of these but in a lot of cases the implementations will support both interfaces. The people who use the interfaces will have to do something like: // can't write to it without explicit casting Readable myObject = new MyObject(); // can't read from it without explicit casting Writable myObject = new MyObject(); // tight coupling to actual implementation MyObject myObject = new MyObject(); None of these options is terribly convenient, even more so when considering that you want this as a method parameter. One solution would be to declare a wrapping interface: interface TheWholeShabam extends Readable, Writable {} But this has one specific problem: all implementations that support both Readable and Writable have to implement TheWholeShabam if they want to be compatible with people using the interface. Even though it offers nothing apart from the guaranteed presence of both interfaces. Is there a clean solution to this problem or should I go for the wrapper interface? UPDATE It is in fact often necessary to have an object that is both readable and writable so simply seperating the concerns in the arguments is not always a clean solution. UPDATE2 (extracted as answer so it's easier to comment on) UPDATE3 Please beware that the primary usecase for this is not streams (although they too must be supported). Streams make a very specific distinction between input and output and there is a clear separation of responsibilities. Rather, think of something like a bytebuffer where you need one object you can write to and read from, one object that has a very specific state attached to it. These objects exist because they are very useful for some things like asynchronous I/O, encodings,...

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• Word 2007 "Out of Memory or Disk Space" Error on launch.

  - by Adam

  Word 2007 is installed on a Vista Home Premium machine and whenever it starts up it opens what appears to be a dynamic installer to do something and then throws up the "Out of Memory or Disk Space" error. Word 2007 never completes starting up. Reinstalling Word hasn't helped and if I can avoid reinstalling Windows until Windows 7 is released and get Word working in the mean time, that would be ideal. I've been looking around for a solution, once of which seemed to point to a problem with the user account. I created a second user on the machine and Word still had the same problem. The other solution that seems possible is a corrupted normal.dot/normal.dotm file. However, even in the location it should be, I can't seem to find it. Am I going in the right direction with this? Is there another solution I haven't come across that will fix this? If it is possible that renaming normal.dot/normal.dotm how can I find it?

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• Password Manager that can sync a Blackberry and Mac OSX.

  - by pdhoven

  I use a Blackberry Bold and a Macbook Pro. I am looking for a solution to have a synchronized password manager between the two devices. All the commercial ones I have discovered won't work between a Blackberry and a Mac. The almost solution was KeePass. I like the application on the Blackberry but I could not get the sync working reliably to the Mac. As well, I had to run the PC application by using Mono on the Mac and it was pretty slow. I am happy to pay for a good solution.

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• How to avoid game objects accidentally deleting themselves in C++

  - by Tom Dalling

  Let's say my game has a monster that can kamikaze explode on the player. Let's pick a name for this monster at random: a Creeper. So, the Creeper class has a method that looks something like this: void Creeper::kamikaze() { EventSystem::postEvent(ENTITY_DEATH, this); Explosion* e = new Explosion; e->setLocation(this->location()); this->world->addEntity(e); } The events are not queued, they get dispatched immediately. This causes the Creeper object to get deleted somewhere inside the call to postEvent. Something like this: void World::handleEvent(int type, void* context) { if(type == ENTITY_DEATH){ Entity* ent = dynamic_cast<Entity*>(context); removeEntity(ent); delete ent; } } Because the Creeper object gets deleted while the kamikaze method is still running, it will crash when it tries to access this->location(). One solution is to queue the events into a buffer and dispatch them later. Is that the common solution in C++ games? It feels like a bit of a hack, but that might just be because of my experience with other languages with different memory management practices. In C++, is there a better general solution to this problem where an object accidentally deletes itself from inside one of its methods?

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• How to monitor a folder for changes, and execute a command if it does, on Windows?

  - by Camilo Martin

  There are similar questions for Linux and Mac, but I'm after a Windows solution here. The problem is as follows: I want to write several (js) script files in a folder, and have a program monitor that folder for file changes and new files being added, and run a command whenever that happens (to compile them all into one single file). The solution has to: Monitor both file changes and new files being added, in a folder. Run a command only if there is any change. It would be best if it either is a built-in solution (like a JScript or VBscript snippet), or something that does not require installation.

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• D3DXMatrixDecompose gives different quaternion than D3DXQuaternionRotationMatrix

  - by Fraser

  In trying to solve this problem, I tracked down the problem to the conversion of the rotation matrix to quaternion. In particular, consider the following matrix: -0.02099178 0.9997436 -0.008475631 0 0.995325 0.02009799 -0.09446743 0 0.09427284 0.01041905 0.9954919 0 0 0 0 1 SlimDX.Quaternion.RotationMatrix (which calls D3DXQuaternionRotationMatrix gives a different answer than SlimDX.Matrix.Decompose (which uses D3DXMatrixDecompose). The answers they give (after being normalized) are: X Y Z W Quaternion.RotationMatrix -0.05244324 0.05137424 0.002209336 0.9972991 Matrix.Decompose 0.6989997 0.7135442 -0.03674842 -0.03006023 Which are totally different (note the signs of X, Z, and W are different). Note that these aren't q/-q (two quaternions that represent the same rotation); they face completely different directions. I've noticed that with matrices for rotations very close to that one (successive frames in the animation) that the Matrix.Decompose version gives a solution that flips around wildly and occasionally goes into the desired position, while the Quaternion.RotationMatrix version gives solutions that are stable but go in the wrong direction. This is only for the right arm in my animation -- for the left arm, both functions give the correct solution, which is the same quaternion within error tolerances. This makes me think that there's some sort of numeric instability or weird stuff with signs going on. I tried implementing this and then this, but both gave me a completely incorrect solution (even for the matricies where the SlimDX ones were working correctly) -- maybe the rows and columns are flipped?

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• Build vs Rebuild

  - by prash

  Build means compile and link only the source files that have changed since the last build, while Rebuild means compile and link all source files regardless of whether they changed or not. Build is the normal thing to do and is faster. Sometimes the versions of project target components can get out of sync and rebuild is necessary to make the build successful. In practice, you never need to Clean. Build or Rebuild Solution builds or rebuilds all projects in the your solution, while Build or Rebuild <project name> builds or rebuilds the StartUp project. To set the StartUp project, right click on the desired project name in the Solution Explorer tab and select Set as StartUp project. The project name now appears in bold. Compile just compiles the source file currently being edited. Useful to quickly check for errors when the rest of your source files are in an incomplete state that would prevent a successful build of the entire project. Ctrl-F7 is the shortcut key for Compile. All source files that have changed are saved when you request a build/rebuild, so you don't have to save them first. When you run your executable (F5 or Ctrl-F5), Visual Studio saves all your changed source files and builds anything that changed, so you don't need to explicitly do those steps every time. This allows for quick "trial and error" debugging. Incidentally, if you like those little Visual Studio keyboard shortcuts, you can download posters of the C# and the VB.Net ones, respectively (I am personally a big fan of using keyboard shortcuts :) ).   Visual Studio 2010 http://www.microsoft.com/downloads/en/details.aspx?FamilyID=92ced922-d505-457a-8c9c-84036160639f   Visual Studio 2005 C#: http://www.microsoft.com/downloads/details.aspx?FamilyID=c15d210d-a926-46a8-a586-31f8a2e576fe&DisplayLang=en VB.NET: http://www.microsoft.com/downloads/details.aspx?FamilyID=6bb41456-9378-4746-b502-b4c5f7182203&DisplayLang=en

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• How would one run a task sequence within a task sequence in SCCM 2012 SP1

  - by BigHomie

  A Shining Example: Inside all of my task sequences I have a group that installs driver packages conditionally based on computer model: And of course, this list does nothing but grow. The fact that it grows isn't a big deal, what is a big deal is that every time it changes I have to manually copy and paste those changes across every task sequence I have, which of course leaves huge room for human error. The same goes for other groups of tasks that are common across task sequences. Looking for a solution where I could centrally manage these tasks, be it link other task sequences to a group within another task sequence, or create a separate task sequence and link to that. I came across a solution by John Marcum (SCCM MVP) that mentioned this ability, but this was a while ago and I can't find the link to it anymore to see if it's even still being updated/maintained, but I'm looking for more of a free solution, or even using Powershell or the ConfigMgr SDK is fine with me, I'm no stranger to either. Update Getting close: http://msdn.microsoft.com/en-us/library/jj217869.aspx

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• Where can I find design exercises to work on?

  - by Oak

  I feel it's important to continue practicing my problem-solving skills. Writing my own mini-projects is one way, but another is to try and solve problems posted online. It's easy to find interesting programming quizzes online that require applying clever algorithms to solve - Project Euler is one well-known example. However, in a lot of real-life projects the design of the software - especially in the initial phases - has a large impact and at later stages it cannot be tweaked as easily as plain algorithms. In order to improve these skills, I'm looking for any collection of design problems. When I say "design", I mean the abstract design of a software solution - for example what modules will there be and what are the dependencies between them, how data will flow in the program, what sort of data needs to be saved in the database, etc. Design problems are those problems that are critical to solve in the early stages of any project, but their solution is a whiteboard diagram without a single line of code. Of course these sort of problems do not have a single correct solution, but I'll be especially happy with any place that also displays pros and cons of the typical solutions that might be used to approach the problem.

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• Is StackOverflow making me stupid? [closed]

  - by Ayush Goyal

  Possible Duplicate: When stuck, how quickly should one resort to Stack Overflow? Its good that solution to almost every programming problem is available at my disposal, either someone has asked it before or programming gurus are waiting for me to post it..sometimes its just the matter of seconds after posting the question and someone points out the error-causing-line or proposes alternate (easier, lightweight and efficient) solution. But today it struck me "is this making me dumb?" In good (umm..not so good) old days I used to figure out the source of my problem and then work it out myself, though it used to eat up lot of time but it helped in developing my logical thinking as it used to make an impression in my mind due to which I tend to avoid that situation in future codes. Now, as soon as I encounter a problem I just give it a shot or two and head towards the community. Many times after looking at the solution it turns out that answer was all in front of me..all I needed was to take a break, hover it once and its solved. Both the approaches make me feel guilty, for wasting time when I could have asked and solved it within minutes OR being too lazy to look over it again before posting the code snippet.

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• What is a good way to share internal helpers?

  - by toplel32

  All my projects share the same base library that I have build up over quite some time. It contains utilities and static helper classes to assist them where .NET doesn't exactly offer what I want. Originally all the helpers were written mainly to serve an internal purpose and it has to stay that way, but sometimes they prove very useful to other assemblies. Now making them public in a reliable way is more complicated than most would think, for example all methods that assume nullable types must now contain argument checking while not charging internal utilities with the price of doing so. The price might be negligible, but it is far from right. While refactoring, I have revised this case multiple times and I've come up with the following solutions so far: Have an internal and public class for each helper The internal class contains the actual code while the public class serves as an access point which does argument checking. Cons: The internal class requires a prefix to avoid ambiguity (the best presentation should be reserved for public types) It isn't possible to discriminate methods that don't need argument checking   Have one class that contains both internal and public members (as conventionally implemented in .NET framework). At first, this might sound like the best possible solution, but it has the same first unpleasant con as solution 1. Cons: Internal methods require a prefix to avoid ambiguity   Have an internal class which is implemented by the public class that overrides any members that require argument checking. Cons: Is non-static, atleast one instantiation is required. This doesn't really fit into the helper class idea, since it generally consists of independent fragments of code, it should not require instantiation. Non-static methods are also slower by a negligible degree, which doesn't really justify this option either. There is one general and unavoidable consequence, alot of maintenance is necessary because every internal member will require a public counterpart. A note on solution 1: The first consequence can be avoided by putting both classes in different namespaces, for example you can have the real helper in the root namespace and the public helper in a namespace called "Helpers".

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• I need an approach to the problem of preventing inserting duplicate records into the database

  - by Maurice

  Apologies is this question is asked on the incorrect "stack" A webservice that I call returns a list of data. The data from the webservice is updated periodically, so a call to the webservice done in one hour could return the same data as a call done in an hour. Also, the data is returned based on a start and end date. We have multiple users that can run the webservice search, and duplicate data is most likely to be returned (especially for historical data). However I don't want to insert this duplicate data in the database. I've created a db table in which the data is stored (most important columns are) Id int autoincrement PK Date date not null --The date to which the data set belongs. LastUpdate date not null --The date the data set was last updated. UserName varchar(50) --The name of the user doing the search. I use sql server 2008 express with c# 4.0 and visual studio 2010. Entity Framework is used as the ORM. If stored procedures could be avoided in the proposed solution, then that will be a plus. Another way of looking interpreting what I'm asking a solution for is as follows: I have a million unique records in my table. A user does a new search. The search results from the user contains around 300k of the data that is already in the db. An efficient solution to finding an inserting only the unique records is needed.

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• Are injectable classes allowed to have constructor parameters in DI?

  - by Songo

  Given the following code: class ClientClass{ public function print(){ //some code to calculate $inputString $parser= new Parser($inputString); $result= $parser->parse(); } } class Parser{ private $inputString; public __construct($inputString){ $this->inputString=$inputString; } public function parse(){ //some code } } Now the ClientClass has dependency on class Parser. However, if I wanted to use Dependency Injection for unit testing it would cause a problem because now I can't send the input string to the parser constructor like before as its calculated inside ClientCalss itself: class ClientClass{ private $parser; public __construct(Parser $parser){ $this->parser=$parser; } public function print(){ //some code to calculate $inputString $result= $this->parser->parse(); //--> will throw an exception since no string was provided } } The only solution I found was to modify all my classes that took parameters in their constructors to utilize Setters instead (example: setInputString()). However, I think there might be a better solution than this because sometimes modifying existing classes can cause much harm than benefit. So, Are injectable classes not allowed to have input parameters? If a class must take input parameters in its constructor, what would be the way to inject it properly? UPDATE Just for clarification, the problem happens when in my production code I decide to do this: $clientClass= new ClientClass(new Parser($inputString));//--->I have no way to predict $inputString as it is calculated inside `ClientClass` itself. UPDATE 2 Again for clarification, I'm trying to find a general solution to the problem not for this example code only because some of my classes have 2, 3 or 4 parameters in their constructors not only one.

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• Name of the Countdown Numbers round problem - and algorithmic solutions?

  - by Dai

  For the non-Brits in the audience, there's a segment of a daytime game-show where contestants have a set of 6 numbers and a randomly generated target number. They have to reach the target number using any (but not necessarily all) of the 6 numbers using only arithmetic operators. All calculations must result in positive integers. An example: Youtube: Countdown - The Most Extraordinary Numbers Game Ever? A detailed description is given on Wikipedia: Countdown (Game Show) For example: The contentant selects 6 numbers - two large (possibilities include 25, 50, 75, 100) and four small (numbers 1 .. 10, each included twice in the pool). The numbers picked are 75, 50, 2, 3, 8, 7 are given with a target number of 812. One attempt is (75 + 50 - 8) * 7 - (3 * 2) = 813 (This scores 7 points for a solution within 5 of the target) An exact answer would be (50 + 8) * 7 * 2 = 812 (This would have scored 10 points exactly matching the target). Obviously this problem has existed before the advent of TV, but the Wikipedia article doesn't give it a name. I've also saw this game at a primary school I attended where the game was called "Crypto" as an inter-class competition - but searching for it now reveals nothing. I took part in it a few times and my dad wrote an Excel spreadsheet that attempted to brute-force the problem, I don't remember how it worked (only that it didn't work, what with Excel's 65535 row limit), but surely there must be an algorithmic solution for the problem. Maybe there's a solution that works the way human cognition does (e.g. in-parallel to find numbers 'close enough', then taking candidates and performing 'smaller' operations).

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• VMware9 fails to launch Virtual OS. Ubuntu 12.10 64bit (Unable to change virtual machine power state: Pipe connection has been broken.)

  - by pst007x

  Another issue I need help with. I use VMware for work on Ubuntu 12.04. However for some reasons my VMware Workstation software generates the following error: Unable to change virtual machine power state: Failed to power on '/home/pst007x/vmware/Windows 7 x64/Windows 7 x64.vmx'. Transport (VMDB) error -14: Pipe connection has been broken. Product: VMware® Workstation Version: 9.0.0 build-812388 Host OS Version: 3.5.0-18-generic Ubuntu 12.10 64bit Kernel Linux 3.5.0-18-generic I have seen patches, but nothing works, and the patches are not maintained, broken links. PLEASE NOTE: I know that this has been asked, but there was no answer given that resolves this issue. Unfortunately I have changed all my office and personal PC's to Ubuntu, and use Win7 in a vm, however since 12.10, vm now fails to launch. For me this is a catastrophe, and makes Ubuntu useless for me to use! I am in a desperate situation here, is there is anyone that can offer any help I would be truly appreciative. I have looked on the VMware forums and the only solution is offered for Fedora, but the people posting there are not clear about what the solution is! thanks PLEASE DO NOT CLOSE THIS QUESTION! I have tried everywhere to find a solution, but I have come up blank... Patches referenced to in other posts do not work in this version of VMware...

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• Add entire 300 GB filesystem to Git Annex repository?

  - by Ryan Lester

  By default, I get an error that I have too many open files from the process. If I lift the limit manually, I get an error that I'm out of memory. For whatever reason, it seems that Git Annex in its current state is not optimised for this sort of task (adding thousands of files to a repository at once). As a possible solution, my next thought was to do something like: cd / find . -type d | git annex add --$NONRECURSIVELY find . -type f | git annex add # Need to add parent directories of each file first or adding files fails The problem with this solution is that there doesn't seem from the documentation to be a way to non-recursively add a directory in Git Annex. Is there something I'm missing or a workaround for this? If my proposed solution is a dead end, are there other ways that people have solved this problem?

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• Microsoft Outlook 2007 - General Failure. The URL was: "<http:/something.com>". The parameter is incorrect

  - by Simon Peverett

  For the last two days, Outlook has decided it doesn't like URL's. Any email message that comes in containing an URL will show the following in an error dialogue message box when I click on the link: General Failure. The URL was: "http:/something.com/somewhere/". The parameter is incorrect If I copy the link into a browser, it works correctly. OS is Windows XP SP 3, Microsoft Office 2007 (Outlook), Internet Explorer 8 (also Chrome). I have, of course, Googled this and the two most popular solutions are: Solution 1: Add/Remove programs Set Program Access and Defaults Custom tab Make sure a default browser is selected Solution 2: Add/Remove Programs Select the MS Office 2007 item Click Change Click Repair I have tried both of these and I still get the problem. Has anyone else had this problem and solved it with a solution other than those listed above?

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• Learning a new concept - write from scratch or use frameworks?

  - by Stu

  I have recently been trying to learn about MVVM and all of the associated concepts such as repositories, mediators, data access. I made a decision that I would not use any frameworks for this so that I could gain a better understanding of how everything worked. I’m beginning to wonder if that was the best idea because I have hit some problems which I am not able to solve, even with the help of Stack Overflow! Writing from scratch I still feel that you have a much better understanding of something when you have been in the guts of it than if you were at a higher level. The other side of that coin is that you are in the guts of something that you don't fully understand which will lead to bad design decisions. This then makes it hard to get help because you will create unusual scenarios which are less likely to occur when you working within the confines of a framework. I have found that there are plenty of tutorials on the basics of a concept but very few that take you all the way from novice to expert. Maybe I should be looking at a book for this? Using frameworks The biggest motivation for me to use frameworks is that they are much more likely to be used in the workplace than a custom rolled solution. This can be quite a benefit when starting a new job if it's one less thing you have to learn. I feel that there is much better support for a framework than a custom solution which makes sense; many more people are using the framework than the solution that you created. The level of help is much wider as well, from basic questions to really specific, detailed questions. I would be interested to hear other people's views on this. When you are learning something new, should you/do you use frameworks or not? Why? If it's a combination of both, when do you stop one and move on to the other?

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• Is it possible to have a portable plotter that can print QR codes on burlap?

  - by Brian Ballsun-Stanton

  This is a hardware question. Is there a class of plotters that are portable and accept sharpies? The use case: I have a burlap sack. It will be taking very specific potsherds from an archaeological dig. It needs an indelible QR code (or bar code) printed on the burlap. (Stickers have far far too short a lifetime). It was my thought that a plotter that uses sharpies and that works in the field would be the optimal solution for this problem. Is a portable plotter the right solution? If so, who makes them? If not, what is a better solution?

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• Word 2007 "Out of Memory or Disk Space" Error on launch

  - by Adam

  Word 2007 is installed on a Vista Home Premium machine and whenever it starts up it opens what appears to be a dynamic installer to do something and then throws up the "Out of Memory or Disk Space" error. Word 2007 never completes starting up. Reinstalling Word hasn't helped and if I can avoid reinstalling Windows until Windows 7 is released and get Word working in the mean time, that would be ideal. I've been looking around for a solution, once of which seemed to point to a problem with the user account. I created a second user on the machine and Word still had the same problem. The other solution that seems possible is a corrupted normal.dot/normal.dotm file. However, even in the location it should be, I can't seem to find it. Am I going in the right direction with this? Is there another solution I haven't come across that will fix this? If it is possible that renaming normal.dot/normal.dotm how can I find it?

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