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• Single domain name potentially resolving to multiple servers

  - by Jace

  first time here at Server Fault, and I apologize in advance that this domain stuff is not really my strength. Any and all suggestions are much appreciated. I am completely lost and incredibly tired! I've inherited an incredibly convoluted system from my predecessor, and I'm trying to find a way to solve it - or I need to be told that it just isn't possible. I've got an old site on ServerA (some kind of Linux distribution), with the domain SomeDomain.com There is a new site sitting on ServerB (Ubuntu), with the intention of having SomeDomain.com to serve it in the future (it is replacing the old site) ServerA also has a web app that is currently in use by other departments within the company (accessible at SomeDomain.com/web-app/) The goal: To have SomeDomain.com and all extensions of this domain name (sub-domains, URL's etc.) serve the new site on ServerB. BUT, the URL SomeDomain.com/web-app/ must serve the Web App on ServerA. The Catch: The ServerA is a shared server with a hosting company with VERY limiting restrictions in place - I cannot adjust DNS settings (apart from Name servers - but cannot set A records or anything, I have full access to ServerB to do as I wish). Therefore the web-app MUST be served from SomeDomain.com/web-app/ and not from a sub-domain or anything. These limitations make migrating the web-app from Server A to Server B rather undesirable, AND this web-app will be replaced in the near future, so it isn't worth the effort right now. Therefore, ultimately I will want 1 domain name to resolve to Server B's IP address most of the time, but in the event that the URL is SomeDomain.com/web-app/, it should resolve to Server A's IP. Note: The domain names don't, technically, have to resolve to one IP or another - but ultimately the URL's must stay consistent Some things I have tried: I've looked into mod_rewrite and .htaccess to try and achieve this effect, but it doesn't look like it's going to work for me - but I may have done it wrong (On Server B, I just checked if the request URI was /web-app/ and tried to serve the /web-app/ folder on Server A) I do have the ability to modify the name servers on both servers I am not able to make a sub domain on Server A that points back to Server A (I assume because the hosting company's servers use the URL to determine what site the serve). I figured this could be good as I'd could set an A record on Server B to point to the web app on Server A - but alas, Server A requires SomeDomain.com. If there is any more information I can give, please let me know. I need a nudge in the right direction, ideas or a solution.

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• .htaccess error with css

  - by user66161

  Hey Guys, I really need your help with writing seo url. I'm new to apache, mod rewrite and .htaccess and after a week without success. I want to change: sub.domain.com/soccer/teams.php?name=tigers to sub.domain.com/soccer/tigers What should my link (tigers) be? how would i set this that it doesn't cause a .css|.jpg|.png errors. My .htaccess file is located in /soccer/ folder. Please help or direct me to where i can fine help.

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• SharePoint 2007 Object Model: How can I make a new site collection, move the original main site to b

  - by program247365

  Here's my current setup: one site collection on a SharePoint 2007 (MOSS Enterprise) box (32 GB total in size) one main site with many subsites (mostly created from the team site template, if that matters) that is part of the one site collection on the box What I'm trying to do*: *If there is a better order, or method for the following, I'm open to changing it Create a new site collection, with a main default site, on same SP instance (this is done, easy to do in SP Object Model) Move rootweb (a) to be a subsite in the new location, under the main site Current structure: rootweb (a) \ many sub sites (sub a) What new structure should look like: newrootweb(b) \ oldrootweb (a) \ old many sub sites (sub a) Here's my code for step #2: Notes: * SPImport in the object model under SharePoint.Administration, is what is being used here * This code currently errors out with "Object reference not an instance of an object", when it fires the error event handler using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.SharePoint; using Microsoft.SharePoint.Deployment; public static bool FullImport(string baseFilename, bool CommandLineVerbose, bool bfileCompression, string fileLocation, bool HaltOnNonfatalError, bool HaltOnWarning, bool IgnoreWebParts, string LogFilePath, string destinationUrl) { #region my try at import string message = string.Empty; bool bSuccess = false; try { SPImportSettings settings = new SPImportSettings(); settings.BaseFileName = baseFilename; settings.CommandLineVerbose = CommandLineVerbose; settings.FileCompression = bfileCompression; settings.FileLocation = fileLocation; settings.HaltOnNonfatalError = HaltOnNonfatalError; settings.HaltOnWarning = HaltOnWarning; settings.IgnoreWebParts = IgnoreWebParts; settings.IncludeSecurity = SPIncludeSecurity.All; settings.LogFilePath = fileLocation; settings.WebUrl = destinationUrl; settings.SuppressAfterEvents = true; settings.UpdateVersions = SPUpdateVersions.Append; settings.UserInfoDateTime = SPImportUserInfoDateTimeOption.ImportAll; SPImport import = new SPImport(settings); import.Started += delegate(System.Object o, SPDeploymentEventArgs e) { //started message = "Current Status: " + e.Status.ToString() + " " + e.ObjectsProcessed.ToString() + " of " + e.ObjectsTotal + " objects processed thus far."; message = e.Status.ToString(); }; import.Completed += delegate(System.Object o, SPDeploymentEventArgs e) { //done message = "Current Status: " + e.Status.ToString() + " " + e.ObjectsProcessed.ToString() + " of " + e.ObjectsTotal + " objects processed."; }; import.Error += delegate(System.Object o, SPDeploymentErrorEventArgs e) { //broken message = "Error Message: " + e.ErrorMessage.ToString() + " Error Type: " + e.ErrorType + " Error Recommendation: " + e.Recommendation + " Deployment Object: " + e.DeploymentObject.ToString(); System.Console.WriteLine("Error"); }; import.ProgressUpdated += delegate(System.Object o, SPDeploymentEventArgs e) { //something happened message = "Current Status: " + e.Status.ToString() + " " + e.ObjectsProcessed.ToString() + " of " + e.ObjectsTotal + " objects processed thus far."; }; import.Run(); bSuccess = true; } catch (Exception ex) { bSuccess = false; message = string.Format("Error: The site collection '{0}' could not be imported. The message was '{1}'. And the stacktrace was '{2}'", destinationUrl, ex.Message, ex.StackTrace); } #endregion return bSuccess; } Here is the code calling the above method: [TestMethod] public void MOSS07_ObjectModel_ImportSiteCollection() { bool bSuccess = ObjectModelManager.MOSS07.Deployment.SiteCollection.FullImport("SiteCollBAckup.cmp", true, true, @"C:\SPBACKUP\SPExports", false, false, false, @"C:\SPBACKUP\SPExports", "http://spinstancename/TestImport"); Assert.IsTrue(bSuccess); }

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• Drupal menu with submenus only shows submenu of current page. NOT a CSS problem

  - by jordanstephens

  This is not a CSS problem. The HTML isn't there. I need the menu, with submenus to exist in HTML on EACH page. Right now, the submenu only exists in HTML for the submenu related to the page being currently viewed. Here's an example of what it SHOULD be like. <ul id="menu"> <li>Page1 <ul class="sub"> <li>sub1.1</li> <li>sub1.2</li> <li>sub1.3</li> <li>sub1.4</li> </ul> </li> <li>Page2 <ul class="sub"> <li>sub2.1</li> <li>sub2.2</li> <li>sub2.3</li> <li>sub2.4</li> </ul> </li> <li>Page3 <ul class="sub"> <li>sub3.1</li> <li>sub3.2</li> <li>sub3.3</li> <li>sub3.4</li> </ul> </li> </ul> But here is what is actually happening (say I'm currently viewing Page2): <ul id="menu"> <li>Page1</li> <li>Page2 <ul class="sub"> <li>sub2.1</li> <li>sub2.2</li> <li>sub2.3</li> <li>sub2.4</li> </ul> </li> <li>Page3</li> </ul> Additionally, and maybe this doesn't have anything to do with it, but whichever list item <li> element is relative to the page i am currently on is given these classes expanded active-trail and any other <li> is given collapsed class. The classes aren't really so much of an issue, the problem is just that the content (html) isn't there. Does anyone have any idea what's going on here. I feel like I've been digging in the Drupal Admin menus forever now. I feel like it's got to have a PHP solution in the template file or something, but I don't know Drupal super well at this point. Thank you!

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• tailwatchd - chkservd on host.domain.com status: hang

  - by Zim3r

  The chkservd sub-process with pid 17420 was running for 602 seconds. The sub-process was terminated as it exceeded the time between checks of 300 seconds. Please check /var/log/chkservd.log and /usr/local/cpanel/logs/tailwatchd_log to discover the I was notified for this error by email on the destination server while transferring server. what does it mean ? and also this happened: ftpd failed @ Wed Aug 8 11:26:38 2012. A restart was attempted automagically. Service Check Method: [socket connect] Reason: Timeout while trying to get data from service: Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 607. Number of Restart Attempts: 1 Startup Log: Starting pure-config.pl: Running: /usr/sbin/pure-ftpd -O clf:/var/log/xferlog --daemonize -A -c50 -B -C8 -D -fftp -H -I15 -lextauth:/var/run/ftpd.sock -L10000:8 -m4 -s -U133:022 -u100 -Oxferlog:/usr/local/apache/domlogs/ftpxferlog -k99 -Z -Y1 -JHIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3 [ OK ] Starting pure-authd:

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• Setting up a server with only subdomains, any connection to top level goes to main server on another IP?

  - by Anagio

  I'm developing a web app where users will have their own sub-domain to login to and use the application. I'm running wordpress for the main website to manage the public / front end. Our application is developed in zend framework. The zf project is currently in a subfolder on the main server. I'd like to place the zend framework project onto another server (different IP) and keep it separate from the the wordpress front end www.domain.com site. The zf application server will run nginx. I'm not sure how to setup a server to run strictly sub domains. Setting up the virtual hosts in the configuration file is no problem. To give the users username.domain.com. But what about the main default configuration file? How would that be configured since the top level domain is technically another server (wordpress) on another IP?

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• Enabling Office SharePoint Server Publishing Infrastructure Breaks Navigation

  - by swagers

  I'm migrating from WSS 3.0 to MOSS 2007, below are the steps I took to migrate. Backed up the content database of our WSS 3.0 site. Restored the database on our MOSS 2007 database server Create a new Web Application on our MOSS 2007 server and pointed the database to the newly restored database. Everything works correctly on the new server. I enabled Office SharePoint Server Publishing Infrastructure and navigations stops working correctly. Where it use to say Home it now says /. When I clicked on a link to any sub sites the top navigations reduces down to one button that says Error. Also any sub site navigation on the side bar reads Error. When I disable Office SharePoint Server Publishing Infrastructure everything goes back to the way it was.

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• Create shortcut key to insert new row using Excel 2010

  - by Dave Jarvis

  Tried to create a macro in Excel to insert a row: Sub InsertRow() ' ' InsertRow Macro ' ' Keyboard Shortcut: Ctrl+Shift+I ' Selection.EntireRow.Insert End Sub However, this does not insert a new row without first manually selecting a row. Every solution I've found requires that a row be highlighted before inserting a new row. See also: http://www.shortcutworld.com/en/win/Excel_2010.html How would you create a shortcut key (e.g., Ctrl+Shift+J) to highlight the current row and insert a new row? Thank you! Update Looks like Shift+Space highlights the current row.

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• Windows 8 Permissions

  - by Dane Balia

  I, 2 days ago, completed a standard Windows 8 installation. It was a fresh install, however Windows 7 was on the disk prior to which it migrated to Windows.old. But for some strange and weird reason, I am struggling to 'write' to my disk in regards to .NET Applications. It appears that none of my .NET (self-written) applications can write to their log files on disk, which are created on startup. I have disabled UAC, as well as set Full Control over Disk C: for my User, but no luck. I keep getting the error: A required privilege is not held by the client. I did google and try some online tuts - but no luck! Thanks

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• HTTP Subdomain Redirect to HTTPS automatically. Why?

  - by user139062

  I have 2 websites deployed in IIS 7.5 Express. The first website is the PRODUCTION website and the second is the TEST website. In the PRODUCTION website, I added an HTTPS binding and Require SSL so it is normal that it will force to redirect from HTTP to HTTPS. In the TEST website, I didn't add HTTPS binding and the Require SSL is disabled but I wonder why it still force to redirect from HTTP to HTTPS. Any idea why this happen? By the way, the PRODUCTION site uses the main domain (www.maindomain.com) and the TEST site uses only sub-domain (test.maindomain.com). I don't want the sub-domain to only use HTTP, not HTTPS. Thank you in advance.

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• Invalid Cast Exception with Update Panel

  - by user1593175

  On Button Click Protected Sub btnSubmit_Click(sender As Object, e As System.EventArgs) Handles btnSubmit.Click MsgBox("INSIDE") If SocialAuthUser.IsLoggedIn Then Dim accountId As Integer = BLL.getAccIDFromSocialAuthSession Dim AlbumID As Integer = BLL.createAndReturnNewAlbumId(txtStoryTitle.Text.Trim, "") Dim URL As String = BLL.getAlbumPicUrl(txtStoryTitle.Text.Trim) Dim dt As New DataTable dt.Columns.Add("PictureID") dt.Columns.Add("AccountID") dt.Columns.Add("AlbumID") dt.Columns.Add("URL") dt.Columns.Add("Thumbnail") dt.Columns.Add("Description") dt.Columns.Add("AlbumCover") dt.Columns.Add("Tags") dt.Columns.Add("Votes") dt.Columns.Add("Abused") dt.Columns.Add("isActive") Dim Row As DataRow Dim uniqueFileName As String = "" If Session("ID") Is Nothing Then lblMessage.Text = "You don't seem to have uploaded any pictures." Exit Sub Else **Dim FileCount As Integer = Request.Form(Request.Form.Count - 2)** Dim FileName, TargetName As String Try Dim Path As String = Server.MapPath(BLL.getAlbumPicUrl(txtStoryTitle.Text.Trim)) If Not IO.Directory.Exists(Path) Then IO.Directory.CreateDirectory(Path) End If Dim StartIndex As Integer Dim PicCount As Integer For i As Integer = 0 To Request.Form.Count - 1 If Request.Form(i).ToLower.Contains("jpg") Or Request.Form(i).ToLower.Contains("gif") Or Request.Form(i).ToLower.Contains("png") Then StartIndex = i + 1 Exit For End If Next For i As Integer = StartIndex To Request.Form.Count - 4 Step 3 FileName = Request.Form(i) '## If part here is not kaam ka..but still using it for worst case scenario If IO.File.Exists(Path & FileName) Then TargetName = Path & FileName 'MsgBox(TargetName & "--- 1") Dim j As Integer = 1 While IO.File.Exists(TargetName) TargetName = Path & IO.Path.GetFileNameWithoutExtension(FileName) & "(" & j & ")" & IO.Path.GetExtension(FileName) j += 1 End While Else uniqueFileName = Guid.NewGuid.ToString & "__" & FileName TargetName = Path & uniqueFileName End If IO.File.Move(Server.MapPath("~/TempUploads/" & Session("ID") & "/" & FileName), TargetName) PicCount += 1 Row = dt.NewRow() Row(1) = accountId Row(2) = AlbumID Row(3) = URL & uniqueFileName Row(4) = "" Row(5) = "No Desc" Row(6) = "False" Row(7) = "" Row(8) = "0" Row(9) = "0" Row(10) = "True" dt.Rows.Add(Row) Next If BLL.insertImagesIntoAlbum(dt) Then lblMessage.Text = PicCount & IIf(PicCount = 1, " Picture", " Pictures") & " Saved!" lblMessage.ForeColor = Drawing.Color.Black Dim db As SqlDatabase = Connection.connection Using cmd As DbCommand = db.GetSqlStringCommand("SELECT PictureID,URL FROM AlbumPictures WHERE AlbumID=@AlbumID AND AccountID=@AccountID") db.AddInParameter(cmd, "AlbumID", Data.DbType.Int32, AlbumID) db.AddInParameter(cmd, "AccountID", Data.DbType.Int32, accountId) Using ds As DataSet = db.ExecuteDataSet(cmd) If ds.Tables(0).Rows.Count > 0 Then ListView1.DataSource = ds.Tables(0) ListView1.DataBind() Else lblMessage.Text = "No Such Album Exists." End If End Using End Using 'WebNavigator.GoToResponseRedirect(WebNavigator.URLFor.ReturnUrl("~/Memories/SortImages.aspx?id=" & AlbumID)) Else 'TODO:we'll show some error msg End If Catch ex As Exception MsgBox(ex.Message) lblMessage.Text = "Oo Poop!!" End Try End If Else WebNavigator.GoToResponseRedirect(WebNavigator.URLFor.LoginWithReturnUrl("~/Memories/CreateAlbum.aspx")) Exit Sub End If End Sub The above code works fine.I have added an Update Panel in the page to avoid post back, But when i add the button click as a trigger <Triggers> <asp:AsyncPostBackTrigger ControlID="btnSubmit" /> </Triggers> in the update panel to avoid post back, i get the following error.This happens when i add the button click as a Trigger to the update panel.

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• Hide/Unhide rows based on more than one cell value

  - by Mike

  Please help me I am using the following code to hide rows if cell values are 0: Private Sub Worksheet_Calculate() Dim LastRow As Long, c As Range Application.EnableEvents = False LastRow = Cells(Cells.Rows.Count, "I").End(xlUp).Row On Error Resume Next For Each c In Range("I9:I48") If c.Value = 0 Then c.EntireRow.Hidden = True ElseIf c.Value > 0 Then c.EntireRow.Hidden = False End If Next On Error GoTo 0 Application.EnableEvents = True End Sub It works perfectly, but I would like for the code to also check column K (the same range K9:K48) if both cells in a row are 0 then the row must be hidden. How can I change the code to do this?

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• Time of splitting and encoding video with ffmpeg increases exponentially

  - by Rnd_d

  I'm trying to split video by subtitles and encode into .mp4(h.264/aac) using ffmpeg, but it takes so much time! First pieces of video are splited and encoded really fast, but for each iteration time increases, and so 40 min video takes all night or more. Small 3 min video takes max 10 mins. cmd for splitting and encoding: ffmpeg -i filename.avi -ss 00:00:0(time of sub start) -t 0:0:3(time of sub duration) -acodec libfaac -vcodec libx264 -bf 0 -f mp4 filename.mp4 ffmpeg version N-34849-g07c7ffc (last, i think) How I can make it faster? Are there, maybe, some magic arguments for ffmpeg or some hacks?

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• Excel macro to delete empty rows isn't stopping

  - by RocketGoal

  How do I make it stop after a certain amount of rows? I've taken a VBA course and my teacher explained how to delete empty rows. I'm now trying to put this in place but my macro isn't stopping. I thought I had limited it to 200 rows. I'm missing something important. Any pointers much appreciated. Sub RemoveRows() ' Remove rows from last blank cell Dim LastRow As Long Dim ISEmpty As Long 'Count how many records in the list. This is done so that the Do loop has a finish point. LastRow = Range("A200").End(xlUp).Row 'Start at the top of the list Range("A1").Select 'Loop until the end of the list Do While ActiveCell.Row < LastRow 'Assign number of non empty cells in the row ISEmpty = Application.CountA(ActiveCell.EntireRow) 'If ISEmpty = 0 then delete the row, if not move down a cell into the next row If ISEmpty = 0 Then ActiveCell.EntireRow.Delete Else ActiveCell.Offset(1, 0).Select End If Loop End Sub

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• Insert blank row on two conditions

  - by lost_my_wallet_in_el_segundo

  I have a spreadsheet with a large number of rows. There are two rows grouped together (for each customer). In column A, the first row has an account number. The second row should be blank. The spreadsheet has lots of customers listed where there is no second row. I need to insert a blank line to create a second row for each customer that doesn't have one. Here is the VBA script I cobbled together, but it gets a syntax error. Sub Macro1() ' ' Macro1 Macro ' For myrow = 1 To Cells.Find("*", SearchOrder:=xlByRows, SearchDirection:=xlPrevious).Row If Cells(myrow, 1) <> "" and Cells(myrow+1, 1) <> "" Then Selection.Insert Shift:=xlDown, CopyOrigin:=xlFormatFromLeftOrAbove End Sub

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• MVVM for Dummies

  - by Martin Hinshelwood

  I think that I have found one of the best articles on MVVM that I have ever read: http://jmorrill.hjtcentral.com/Home/tabid/428/EntryId/432/MVVM-for-Tarded-Folks-Like-Me-or-MVVM-and-What-it-Means-to-Me.aspx This article sums up what is in MVVM and what is outside of MVVM. Note, when I and most other people say MVVM, they really mean MVVM, Commanding, Dependency Injection + any other Patterns you need to create your application. In WPF a lot of use is made of the Decorator and Behaviour pattern as well. The goal of all of this is to have pure separation of concerns. This is what every code behind file of every Control / Window / Page  should look like if you are engineering your WPF and Silverlight correctly: C# – Ideal public partial class IdealView : UserControl { public IdealView() { InitializeComponent(); } } Figure: This is the ideal code behind for a Control / Window / Page when using MVVM. C# – Compromise, but works public partial class IdealView : UserControl { public IdealView() { InitializeComponent(); this.DataContext = new IdealViewModel(); } } Figure: This is a compromise, but the best you can do without Dependency Injection VB.NET – Ideal Partial Public Class ServerExplorerConnectView End Class Figure: This is the ideal code behind for a Control / Window / Page when using MVVM. VB.NET – Compromise, but works Partial Public Class ServerExplorerConnectView Private Sub ServerExplorerConnectView_Loaded(ByVal sender As Object, ByVal e As System.Windows.RoutedEventArgs) Handles Me.Loaded Me.DataContext = New ServerExplorerConnectViewModel End Sub End Class Figure: This is a compromise, but the best you can do without Dependency Injection Technorati Tags: MVVM,.NET,WPF,Silverlight

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• Bug Triage

  In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

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• Messed up installation of mysql-server - cannot complete installation or deinstallation

  - by Christian Engel

  apt-get got stuck while installing mysql-server. I don't know why but it just stopped working and never continued. I had to reboot the machine in the middle of the setup process. Now, if I try to install or purge the mysql-server package, apt-get tries to configure mysql-server first (tells me its not installed before that) and cancels with a error message: Sub-process /usr/bin/dpkg returned an error code(1) apt-get also tells me that two packages have not been successfully installed or removed. this is the complete console output: christian@devbox:~$ sudo apt-get install mysql-server [sudo] password for christian: Reading package lists... Done Building dependency tree Reading state information... Done mysql-server is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 17 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y Setting up mysql-server-5.5 (5.5.32-0ubuntu7) ... start: Job failed to start invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.5 (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.5; however: Package mysql-server-5.5 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup error from a previous failure. Errors were encountered while processing: mysql-server-5.5 mysql-server E: Sub-process /usr/bin/dpkg returned an error code (1) christian@devbox:~$

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• Downloading a file over HTTP the SSIS way

  This post shows you how to download files from a web site whilst really making the most of the SSIS objects that are available. There is no task to do this, so we have to use the Script Task and some simple VB.NET or C# (if you have SQL Server 2008) code. Very often I see suggestions about how to use the .NET class System.Net.WebClient and of course this works, you can code pretty much anything you like in .NET. Here I’d just like to raise the profile of an alternative. This approach uses the HTTP Connection Manager, one of the stock connection managers, so you can use configurations and property expressions in the same way you would for all other connections. Settings like the security details that you would want to make configurable already are, but if you take the .NET route you have to write quite a lot of code to manage those values via package variables. Using the connection manager we get all of that flexibility for free. The screenshot below illustrate some of the options we have. Using the HttpClientConnection class makes for much simpler code as well. I have demonstrated two methods, DownloadFile which just downloads a file to disk, and DownloadData which downloads the file and retains it in memory. In each case we show a message box to note the completion of the download. You can download a sample package below, but first the code: Imports System Imports System.IO Imports System.Text Imports System.Windows.Forms Imports Microsoft.SqlServer.Dts.Runtime Public Class ScriptMain Public Sub Main() ' Get the unmanaged connection object, from the connection manager called "HTTP Connection Manager" Dim nativeObject As Object = Dts.Connections("HTTP Connection Manager").AcquireConnection(Nothing) ' Create a new HTTP client connection Dim connection As New HttpClientConnection(nativeObject) ' Download the file #1 ' Save the file from the connection manager to the local path specified Dim filename As String = "C:\Temp\Sample.txt" connection.DownloadFile(filename, True) ' Confirm file is there If File.Exists(filename) Then MessageBox.Show(String.Format("File {0} has been downloaded.", filename)) End If ' Download the file #2 ' Read the text file straight into memory Dim buffer As Byte() = connection.DownloadData() Dim data As String = Encoding.ASCII.GetString(buffer) ' Display the file contents MessageBox.Show(data) Dts.TaskResult = Dts.Results.Success End Sub End Class Sample Package HTTPDownload.dtsx (74KB)

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• Downloading a file over HTTP the SSIS way

  This post shows you how to download files from a web site whilst really making the most of the SSIS objects that are available. There is no task to do this, so we have to use the Script Task and some simple VB.NET or C# (if you have SQL Server 2008) code. Very often I see suggestions about how to use the .NET class System.Net.WebClient and of course this works, you can code pretty much anything you like in .NET. Here I’d just like to raise the profile of an alternative. This approach uses the HTTP Connection Manager, one of the stock connection managers, so you can use configurations and property expressions in the same way you would for all other connections. Settings like the security details that you would want to make configurable already are, but if you take the .NET route you have to write quite a lot of code to manage those values via package variables. Using the connection manager we get all of that flexibility for free. The screenshot below illustrate some of the options we have. Using the HttpClientConnection class makes for much simpler code as well. I have demonstrated two methods, DownloadFile which just downloads a file to disk, and DownloadData which downloads the file and retains it in memory. In each case we show a message box to note the completion of the download. You can download a sample package below, but first the code: Imports System Imports System.IO Imports System.Text Imports System.Windows.Forms Imports Microsoft.SqlServer.Dts.Runtime Public Class ScriptMain Public Sub Main() ' Get the unmanaged connection object, from the connection manager called "HTTP Connection Manager" Dim nativeObject As Object = Dts.Connections("HTTP Connection Manager").AcquireConnection(Nothing) ' Create a new HTTP client connection Dim connection As New HttpClientConnection(nativeObject) ' Download the file #1 ' Save the file from the connection manager to the local path specified Dim filename As String = "C:\Temp\Sample.txt" connection.DownloadFile(filename, True) ' Confirm file is there If File.Exists(filename) Then MessageBox.Show(String.Format("File {0} has been downloaded.", filename)) End If ' Download the file #2 ' Read the text file straight into memory Dim buffer As Byte() = connection.DownloadData() Dim data As String = Encoding.ASCII.GetString(buffer) ' Display the file contents MessageBox.Show(data) Dts.TaskResult = Dts.Results.Success End Sub End Class Sample Package HTTPDownload.dtsx (74KB)

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• Using Completed User Stories to Estimate Future User Stories

  - by David Kaczynski

  In Scrum/Agile, the complexity of a user story can be estimated in story points. After completing some user stories, a programmer or team of programmers can use those experiences to better estimate how much time it might take to complete a future user story. Is there a methodology for breaking down the complexity of user stories into quantifiable or quantifiable attributes? For example, User Story X requires a rich, new view in the GUI, but User Story X can perform most of its functionality using existing business logic on the server. On a scale of 1 to 10, User Story X has a complexity of 7 on the client and a complexity of 2 on the server. After User Story X is completed, someone asks how long would it take to complete User Story Y, which has a complexity of 3 on the client and 6 on the server. Looking at how long it took to complete User Story X, we can make an educated estimate on how long it might take to complete User Story Y. I can imagine some other details: The complexity of one attribute (such as complexity of client) could have sub-attributes, such as number of steps in a sequence, function points, etc. Several other attributes that could be considered as well, such as the programmer's familiarity with the system or the number of components/interfaces involved These attributes could be accumulated into some sort of user story checklist. To reiterate: is there an existing methodology for decomposing the complexity of a user story into complexity of attributes/sub-attributes, or is using completed user stories as indicators in estimating future user stories more of an informal process?

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• SSIS – Delete all files except for the most recent one

  - by jorg

  Quite often one or more sources for a data warehouse consist of flat files. Most of the times these files are delivered as a zip file with a date in the file name, for example FinanceDataExport_20100528.zip Currently I work at a project that does a full load into the data warehouse every night. A zip file with some flat files in it is dropped in a directory on a daily basis. Sometimes there are multiple zip files in the directory, this can happen because the ETL failed or somebody puts a new zip file in the directory manually. Because the ETL isn’t incremental only the most recent file needs to be loaded. To implement this I used the simple code below; it checks which file is the most recent and deletes all other files. Note: In a previous blog post I wrote about unzipping zip files within SSIS, you might also find this useful: SSIS – Unpack a ZIP file with the Script Task Public Sub Main() 'Use this piece of code to loop through a set of files in a directory 'and delete all files except for the most recent one based on a date in the filename. 'File name example: 'DataExport_20100413.zip Dim rootDirectory As New DirectoryInfo(Dts.Variables("DirectoryFromSsisVariable").Value.ToString) Dim mostRecentFile As String = "" Dim currentFileDate As Integer Dim mostRecentFileDate As Integer = 0 'Check which file is the most recent For Each fi As FileInfo In rootDirectory.GetFiles("*.zip") currentFileDate = CInt(Left(Right(fi.Name, 12), 8)) 'Get date from current filename (based on a file that ends with: YYYYMMDD.zip) If currentFileDate > mostRecentFileDate Then mostRecentFileDate = currentFileDate mostRecentFile = fi.Name End If Next 'Delete all files except the most recent one For Each fi As FileInfo In rootDirectory.GetFiles("*.zip") If fi.Name <> mostRecentFile Then File.Delete(rootDirectory.ToString + "\" + fi.Name) End If Next Dts.TaskResult = ScriptResults.Success End Sub Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Writing algorithm on 2D data set in plain english

  - by Alexandre P. Levasseur

  I have started an introductory Java class and the material is absolutely horrendous and I have to get excellent grades to be accepted into the master's degree, hence my very beginner question: In my assignment I have to write algorithms (no pseudo-code yet) to solve a board game (Sudoku). Essentially, the notes say that an algorithm is specification of the input(s), the output(s) and the treatments applied to the input to get the output. My question lies on the wording of algorithms because I could probably code it but I can't seem to put it on paper in a coherent way. The game has a 9x9 board and one of the algorithms to write has to find the solution by looking at 3 squares (either horizontal or vertical) and see if one of the three sub-squares match the number you are looking for. If none match then the number you are looking to place is in one of the other 2 set of 3 sub-squares (see image to get a better idea). I really can't get my head around how to formulate the solution into the terms described above or maybe it's just too simple, here's what I was thinking: Input: A 2-dimensional set of data of size 9 by 9 to be solved and a number to search for. Ouput: A 2-dimensional set of data of size 9 by 9 either solved or partially solved. Treatment: Scan each set of 3x9 and 9x3 squares. For each line or column of a 3x3 square check if the number matches a line (or column). If it does then move to the next line (or column). If not then proceed to the next 3x3 square in the same line (or column). Rinse and repeat. Does that make sense as an algorithm written in plain english ? I'm not looking for an answer to the algorithm per se but rather on the formulation of algorithms in plain english.

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• Unable to uninstall maas completely

  - by user210844

  I'm not able to uninstall MAAS sudo apt-get purge maas ; sudo apt-get autoremove Reading package lists... Done Building dependency tree Reading state information... Done Package 'maas' is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up maas-region-controller (1.2+bzr1373+dfsg-0ubuntu1) ... Considering dependency proxy for proxy_http: Module proxy already enabled Module proxy_http already enabled Module expires already enabled Module wsgi already enabled sed: -e expression #1, char 91: unterminated `s' command dpkg: error processing maas-region-controller (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of maas-dns: maas-dns depends on maas-region-controller (= 1.2+bzr1373+dfsg-0ubuntu1); however: Package maas-region-controller is not configured yet. dpkg: error processing maas-dns (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: maas-region-controller maas-dns E: Sub-process /usr/bin/dpkg returned an error code (1) Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up maas-region-controller (1.2+bzr1373+dfsg-0ubuntu1) ... Considering dependency proxy for proxy_http: Module proxy already enabled Module proxy_http already enabled Module expires already enabled Module wsgi already enabled sed: -e expression #1, char 91: unterminated `s' command dpkg: error processing maas-region-controller (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of maas-dns: maas-dns depends on maas-region-controller (= 1.2+bzr1373+dfsg-0ubuntu1); however: Package maas-region-controller is not configured yet. dpkg: error processing maas-dns (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: maas-region-controller maas-dns E: Sub-process /usr/bin/dpkg returned an error code (1)

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• Blogger.com kills FTP

  - by Daniel Moth

  History (you can safely ignore) Back in 2002 I came across some (almost) free Linux/Apache space and set up my first manually-created HTML-based home page, which still exists: http://www.danielmoth.com/. In 2004 I wanted to have a blog that would be hosted on a sub-folder of my domain, and at the same time I did not want to mess with setting up a blog engine myself. I found the perfect solution in blogger.com, which offered a web interface for creating blog posts (and managing the pages' template) and it would then use FTP to upload HTML pages to my space (no server-side programming/installation required at all)! FTP feature dropped by blogger.com Unfortunately, along the way Google purchased blogger.com and a couple of months ago they announced that they decided to kill the FTP feature, and they are forcing customers using that feature to have their content hosted (in an opaque way) on Google's servers. Even though I prefer having my content on my own space, I would have considered moving it to Google's servers if I could host my blog in a sub-folder and preserve my full blog URL: http://www.danielmoth.com/Blog/ (including my home pages being hosted at the root of the domain). Sadly, that is not possible. What now So I decided to move my blog somewhere else. I'll document on the next few posts how I did that (inc. a tool I wrote) in case it helps someone else in the same situation and also as a reminder to me if I need to do something like this again in the future. Comments about this post welcome at the original blog.

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