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• Explorer hijacked by a trojan

  - by hsdb

  I managed to catch a newish trojan that my Anti virus program wasn't able to detect. I'm usually not that bad at technical stuff regarding computers but I really don't know what to do with this one anymore. The trojan somehow managed to get my Windows to recover it every time I try to remove it by deleting it's exe (called some weird name located in Programs "asdza/saddasn.exe" (example only)). It also sets an entry in my autostart. It starts a second explorer.exe and tries to connect to some server obviously trying to steal data. (glad I still have my firewall) How can I get rid of this trojan, I really need help. It is new and probably unrecognized by all major virus scanners.

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• How realistic/easy is it to host our own web servers?

  - by morpheous

  It is increasingly looking like we will need to host our own servers, because we need modems physically attached to the server machines. I (think) we will need a T1 line to our office for starters. Dont know what else is involved other than the obvious redundancy and failover requirements. My questions are: Do we really have to do it our selves or can we find a service that allows the modems to be remote as well? If we have to host the servers ourselves, what are the steps (technical and operational) required?

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• Sendmail Alias for Nonlocal Email Account

  - by Mark Roddy

  I admin a server which is running a number of web applications for a software dev team (source control, bug tracking, etc). The server has sendmail running solely as a transport to the departmental email server over which I have no control. We have someone who is still in the department but no longer on the dev team so I need to configure the transport agent to redirect all outgoing email (which would be coming from these applications) to the person that has taken their place. I added an entry in /etc/aliases like such: [email protected]: [email protected] But when I run /etc/init.d/sendmail newaliases I get the following error: /etc/mail/aliases: line 32: [email protected]... cannot alias non-local names So clearly I'm doing something I shouldn't. Is there a way to get aliases to work with non-local names or alternatively is their a way to accomplish my goal of redirecting outgoing mail for this user to another one? Technical Specs if the matter: Ubuntu 6.06 sendmail 8.13 (ubuntu provided package)

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• What would you use to keep track of all the random information about your LAN/Enviroment?

  - by agnul

  Say you work in your average anarchy... no appointed IT guy, no Office-Manager whatsoever, just developers working in free-for-all mode and a couple of non technical people around for admin (non IT) stuff. What would you use to keep track of Hardware / Software inventory Backups of OS images, Drivers, and all that LAN configuration information Passwords for all the systems Currently I'm thinking of having some sort of wiki + web server on our only ''server-class'' machine, but then I fear I'd be the only one who would go through the hassle of adding information in the wiki... So, have you been through that? What would you suggest?

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• Remove noise from a recording

  - by essamSALAH

  I used to record important technical meetings and demos using Camtasia Studio, using a Mic to capture the speaker voice. Sometimes we invite attendees by asking them to call us in the meeting, and they would call on a cell phone then we switch it to loudspeaker so we can hear and talk to them and also record the conversation on Camtasia. The problem I am having now is that playing back those recording produces the regular noise that results from the microphone being close to the mobile phone (the kind of noise you hear when your mobile phone rings and it is near a speaker). Any advice on removing this noise?

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• How to solve my black screen at boot?

  - by Juanillo

  I've got a friend with a weird problem. When he starts his computer the screen is completely black until the computer is completely started. So the screen is black until it suddenly shows the Windows desktop. He said that this is happening since a technical service repaired his computer, but that repair is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to BIOS or start in safe mode (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it mustn't be configured in this way in the BIOS). Maybe there´s a problem with the hardware (maybe the graphic card)? Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it?

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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• Ubuntu on an XPS 14 Ultrabook with mSATA cache and 500GB HD - how to partition for dual boot?

  - by JDS

  I am getting an XPS 14 ( http://www.dell.com/us/p/xps-14-l421x/pd ) and I want to dual-boot Windows and Ubuntu. This thing has a 500GB standard HD and a 32GB mSATA that can be used as cache. Does anyone know how this thing is partitioned? Is the OS installed on the mSATA drive and data is on the big HD? Is there a BIOS controller or maybe even a Windows driver that makes the mSATA drive and 500GB HD appear contiguous? I get the impression that something makes the mSATA be used invisibly as cache, but I can't find any technical documentation how that works. My primary concern here is wrt dual-booting Ubuntu. I want to know if I need to partition the mSATA separately, or the big HD, or just partition the "magic" contiguous disk space that appears available to the OS.

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• How does one delete a directory filled with files and other subdirectory permanently, bypassing the trash, from the command line in OS X?

  - by Jon

  So my command line skills are a little rusty and I'm having trouble remembering the differences between the meanings of flags in different distro's os's. I also don't really remember all my technical lingo so manpages seem really unclear. Basically I'm on Mac OS X and want to delete a directory along with all of its contents. What I'm mainly concerned about, I suppose, is that it'll delete literally ALL of the references within the directory, including ../ and ../<everything else, including ../'s own ../> and then just totally screw up my entire system. Which of these do I want to run? $ rm -R dir-name/ or $ rm -r

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• Is it possible to combine two internet connections to increase performance?

  - by cornjuliox

  I've got a small home network, 3 PCs plus a laptop or two when the relatives come to visit, connected to a single cable internet connection. Now, as soon as everyone starts using the 'net the performance starts to suffer and if the load is heavy enough nobody can get anything done and everyone complains. At one point it was so bad that only one of us could use it at a time. I was researching possible solutions to this problem and I heard that internet cafes that utilize 2 internet connections, possibly from different providers, and have some sort of router that allows them to split the traffic between the both of them, with online games going through one and web traffic going through another. Is this possible? What is the technical term for it, and can/should it be applied to a home network setup or is there another solution to this problem?

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• What has changed to make it possible to develop USB3.0

  - by RoboShop

  Like I know the transfer speeds are vastly different. But I don't understand is why they are faster. And why couldn't they have implemented USB 3.0 when they released 1.0? Like what technical breakthrough was required to get transfer speeds that fast? Was it cost? capacities of computer? like they couldn't read the data fast enough? Although USB is still well below hard drive transfer speeds engineering breakthrough? They found some new material which could transfer at a faster rate? Was this in the cable itself? In the hardware?

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• Black screen during startup

  - by Juanillo

  Hello, I've got a friend with a weird problem. When he starts his computer the screen is completely black untile the computer is completely started. So the screen is black until it suddenly shows the windows desktop. He said that this is happening since a technical service repaired his computer, but that repairment is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to Bios or to secure start-up (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it musn't be configured in this way in the Bios.) Maybe there´s a problem with the hardware (maybe the graphic card). Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it? Thanks.

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• Update saved password for basic authentication using a script

  - by Kalamane

  I have a website that uses basic authentication as described on this webpage. Each of the computers I manage have the password saved in their browser. There is only one username and password for this. After someone logs in to the site this way, they are presented with their individual username and password prompt as part of the web page. The purpose of the initial username/password is to discourage non-technical employees that aren't supposed to be using the page from even viewing it. So far, when we've had to change this password, I've manually gone to each computer and updated the saved password. I'm writing a startup script to configure other aspects of these systems so that I can maintain them easier. I'd like to be able to update the saved password via this script. The operating system running on these machines is Windows XP SP3 and the browsers they're using to access this site are IE8 and IE9. How can I update the saved basic authentication information for a website via a script?

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• Connect through SSH and type in password automatically, without using a public key

  - by binary255

  A server allows SSH connections, but not using public key authentication. It's not within my power to change this at the moment (due to technical difficulties, not organizational) but I will get on it as soon as possible! What I need now is to execute commands on the server using plain old account+password authentication from a script. That is, I need to do it in a non-interactive way. Is it possible? And how do I do it? The client which will be executing the script runs Ubuntu Server 8.04. The server runs Cygwin and OpenSSH.

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• Intermediate SSL Certificates on Azure Websites

  - by amhed

  I have successfully configured an Extended-Validation Certificate on an Azure Website following this article: http://www.windowsazure.com/en-us/documentation/articles/web-sites-configure-ssl-certificate/ The main (non-technical) stakeholder of the web application went through great lengths to validate that our site is secure. He went to this site to check the validity of our SSL: http://www.whynopadlock.com/ The site throw the following error: `SSL verification issue (Possibly mis-matched URL or bad intermediate cert.). Details: ERROR: no certificate subject alternative name matches`` The certificate is installed using IP Based SSL instead of SNI. This is done this way because some site visitors still use Internet Explorer 8 on Windows XP, which has no support for SNI and throws a security warning. Is my certificate correclty installed? I received three .CRT files from my SSL provider: PrimaryIntermediate.crt SecondaryIntermediate.crt EndCertificate.crt This is how I exported our certificate as a .PFX file to Azure: openssl pkcs12 -export -out myserver.pfx -inkey myserver.key -in myserver.crt

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• How do I negotiate for colo space?

  - by randy melder

  I guess this isn't a technical question, but it definitely is something IT teams deal with, so here goes: I'm looking at getting a rack at a local colocation facility. I'm weighing the options versus building out in a cloud platform. We are REALLY low bandwidth and power. There's a total of six hosts for the total operation. You can assume we use <= 10 amps of power and <= 2Mbps 95th percentile. Do you have any advice for getting the best deal?

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• What does the 'X' in .aspx, docx, xlsx, etc... represent?

  - by Serapth

  It's one of those things you just take for granted until one day someone asks you and you realize you can't answer it. Much like for years I never questioned the use of 1033 directories in Microsoft products for years until one day, someone asked me about it. Around the release of .NET and Office 2007, Microsoft added an x to basically all of their extensions and I frankly took it as representing XML, but that simply doesn't make sense with .aspx. So, I realize this is a very non technical question, but now that the question has been asked of me and my googling hasn't given me an answer, can anyone tell me with authority what the X represents? Is it extended? Xml? Or is there no meaning behind it?

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• xf86OpenConsole: Cannot open /dev/tty0 (No such file or directory)

  - by mazgalici

  root@mazgalici:~# startx X.Org X Server 1.7.6 Release Date: 2010-03-17 X Protocol Version 11, Revision 0 Build Operating System: Linux 2.6.24-28-server i686 Ubuntu Current Operating System: Linux mazgalici 2.6.18-194.26.1.el5.028stab079.2PAE #1 SMP Fri Dec 17 19:34:22 MSK 2010 i686 Kernel command line: quiet Build Date: 10 November 2010 11:25:26AM xorg-server 2:1.7.6-2ubuntu7.4 (For technical support please see ) Current version of pixman: 0.16.4 Before reporting problems, check to make sure that you have the latest version. Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. (==) Log file: "/var/log/Xorg.0.log", Time: Tue Jan 11 01:28:48 2011 (==) Using config directory: "/usr/lib/X11/xorg.conf.d" Fatal server error: xf86OpenConsole: Cannot open /dev/tty0 (No such file or directory) Please consult the The X.Org Foundation support at http://wiki.x.org for help. Please also check the log file at "/var/log/Xorg.0.log" for additional information. ddxSigGiveUp: Closing log

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• Google Apps bounces bulk emails

  - by znq

  I've an [email protected] email address which receives emails from clients and delivers it to various people within my company. However, since today I get the following bounce error message when sending an email to this address: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines. The Bulk Senders Guidelines describe how to send out bulk emails. However, in my case I only receive one email and distribute it to a couple of people within my company. Same problem applies to the [email protected] email address which we use internally. Does anyone know how to resolve this issue? UPDATE: I just realized that emails coming from the outside and being sent to this address still work. It just seems to be emails coming from my domain. I found a solution and posted it below.

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• Good documentation tool that is not Latex?

  - by flpgdt

  I am far from being a expert in Latex but I'm ok to document my projects with it. Though I would seldom find people in the corporate word eager to learn latex and going along with the documentation. 99% of the cases they would just ask me the Word version of it. For technical documentation I find less resistance, but still, whenever I start a project with someone not familiar with latex, the starting up is troublesome. That said, latex is a bit of an oversize tool for my needs really. My documents hardly go further from tables, lists, few images and type styles (although I'd love to still be able to produce hyperlinked PDFs). What are other tools there, simpler and with a easier learning curve than Latex, but still PDF worthy and with minimally decent capabilities? It also has to run on windows :( Oh. yeah, MSWord is not an option ;)

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• Restoring files from blueprint on command

  - by Nick

  I am setting up a server. I already have rented a machine running centOS 6 but I have run into a bit of a technical problem with configuring the server software: The server will have some files that it will try to read/write to them but what I need is a way to have a blueprint of these files and everytime the server restarts the files that it used get deleted and replaced by the blueprints. I have heared of a RAM disks or Virtual File Systems but didnt quite understand how they work or how to set them up. The server software is written in java which means bash commands can be run from it. I cannot modify what happens when the server shuts down entirely what I can do is run a command before the server runs the final shutdown save

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• Is it safe to expect Sun Java 6 to supported for the life of RHEL 6?

  - by Ophidian

  I'm in the planning stages of a java application that we're targeting for Red Hat Enterprise Linux 6. Unfortunately, we're stuck at RHEL 6.1 which does not ship the java-1.7.0-oracle package set (they were added in 6.3) and I don't really have any control over when we will be upgraded to the more recent version. I don't have any specific technical requirements to use Java 7, but Java 6 is going to hit public EOL in February 2013. Am I safe to assume that since Red Hat (and subsequently Oracle with its Oracle Unbreakable Linux) has shipped a copy of Java 6 in the java-1.6.0-sun package, it will support it for the entire 10 year support life of RHEL6?

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• Exchange 2007 mailbox reassignment

  - by John Virgolino

  I am trying to move a mailbox from one user account to another within a single AD domain. We are using Exchange 2007. I have followed these steps: Disable the account From "Disconnected Mailbox" container, connect to the new account I get a success message When I try to login to OWA using the new user account, I get this message: Outlook Web Access could not connect to Microsoft Exchange. If the problem continues, contact technical support for your organization. Request Url: https://mail.somedomain.com:443/owa/default.aspx User host address: 1.2.3.4 Exception Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException Exception message: Cannot open mailbox /o=cgsexchangeorganization/ou=exchange administrative group (fydibohf23spdlt)/cn=recipients/cn=someuser. NOTE: I changed some identifying information for security purposes. I have tried multiple times and get to the same place. When I login to OWA with old account, I get an error that the mailbox cannot be found, which makes total sense. Does anybody have any ideas on this? Thanks!

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• Suggestion of device WiFi range in it's spec. Possible?

  - by SeeR

  I have router Draytek Vigor 2100VG at home almost in the center of it. The farthest point at my home is my balcony, ~12m from it. I have constant wifi signal range problems with some of my devices, but not with others. Notebook Lenovo W510 - no problems Nokia Home Music - always on 10m - no problems Sony PS3 - always on 7m - no problems Sony tablet S - problems around 6m Sony PSP - problems around 8m Sony PS Vita - problems around 8m Nokia E63 - problems around 8m I'm curious why my Notebook don't have any problems even on the balcony? I guess it has better hardware or uses more power for transmission. This information is really important when you want to buy new device/computer, so my real question is: Can device wifi range can somehow be found/suggested from official hardware technical specification? If not Is there some web page with wifi range reviews?

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• Typical Service Response Time for software verndors [closed]

  - by Miky D

  I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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