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• Can't run Eclipse after installing ADT Plugin

  - by user89439

  So, I've installed the ADT Plugin, run a HelloWorld, restart my computer and after that the Eclipse can't run. A message appear: "An error has ocurred. See the log file: /home/todi (...)" Here is the log file: !SESSION 2011-07-26 22:51:59.381 ----------------------------------------------- eclipse.buildId=I20110613-1736 java.version=1.6.0_26 java.vendor=Sun Microsystems Inc. BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=pt_BR Framework arguments: -product org.eclipse.epp.package.java.product Command-line arguments: -os win32 -ws win32 -arch x86 -product org.eclipse.epp.package.java.product !ENTRY org.eclipse.update.configurator 4 0 2011-07-26 22:57:34.135 !MESSAGE Could not rename configuration temp file !ENTRY org.eclipse.update.configurator 4 0 2011-07-26 22:57:34.157 !MESSAGE Unable to save configuration file "C:\Program Files\eclipse\configuration\org.eclipse.update\platform.xml.tmp" !STACK 0 java.io.IOException: Unable to save configuration file "C:\Program Files\eclipse\configuration\org.eclipse.update\platform.xml.tmp" at org.eclipse.update.internal.configurator.PlatformConfiguration.save(PlatformConfiguration.java:690) at org.eclipse.update.internal.configurator.PlatformConfiguration.save(PlatformConfiguration.java:574) at org.eclipse.update.internal.configurator.PlatformConfiguration.startup(PlatformConfiguration.java:714) at org.eclipse.update.internal.configurator.ConfigurationActivator.getPlatformConfiguration(ConfigurationActivator.java:404) at org.eclipse.update.internal.configurator.ConfigurationActivator.initialize(ConfigurationActivator.java:136) at org.eclipse.update.internal.configurator.ConfigurationActivator.start(ConfigurationActivator.java:69) at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683) at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381) at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:299) at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440) at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:268) at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107) at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:462) at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216) at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:400) at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:476) at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:429) at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:417) at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107) at java.lang.ClassLoader.loadClass(Unknown Source) at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(BundleLoader.java:345) at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(BundleHost.java:229) at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(AbstractBundle.java:1207) at org.eclipse.equinox.internal.ds.model.ServiceComponent.createInstance(ServiceComponent.java:480) at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.createInstance(ServiceComponentProp.java:271) at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:332) at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:588) at org.eclipse.equinox.internal.ds.ServiceReg.getService(ServiceReg.java:53) at org.eclipse.osgi.internal.serviceregistry.ServiceUse$1.run(ServiceUse.java:138) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.osgi.internal.serviceregistry.ServiceUse.getService(ServiceUse.java:136) at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:468) at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.getService(ServiceRegistry.java:467) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.getService(BundleContextImpl.java:594) at org.osgi.util.tracker.ServiceTracker.addingService(ServiceTracker.java:450) at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:980) at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:1) at org.osgi.util.tracker.AbstractTracked.trackAdding(AbstractTracked.java:262) at org.osgi.util.tracker.AbstractTracked.trackInitial(AbstractTracked.java:185) at org.osgi.util.tracker.ServiceTracker.open(ServiceTracker.java:348) at org.osgi.util.tracker.ServiceTracker.open(ServiceTracker.java:283) at org.eclipse.core.internal.runtime.InternalPlatform.getBundleGroupProviders(InternalPlatform.java:225) at org.eclipse.core.runtime.Platform.getBundleGroupProviders(Platform.java:1261) at org.eclipse.ui.internal.ide.IDEWorkbenchPlugin.getFeatureInfos(IDEWorkbenchPlugin.java:291) at org.eclipse.ui.internal.ide.WorkbenchActionBuilder.makeFeatureDependentActions(WorkbenchActionBuilder.java:1217) at org.eclipse.ui.internal.ide.WorkbenchActionBuilder.makeActions(WorkbenchActionBuilder.java:1026) at org.eclipse.ui.application.ActionBarAdvisor.fillActionBars(ActionBarAdvisor.java:147) at org.eclipse.ui.internal.ide.WorkbenchActionBuilder.fillActionBars(WorkbenchActionBuilder.java:341) at org.eclipse.ui.internal.WorkbenchWindow.fillActionBars(WorkbenchWindow.java:3564) at org.eclipse.ui.internal.WorkbenchWindow.(WorkbenchWindow.java:419) at org.eclipse.ui.internal.tweaklets.Workbench3xImplementation.createWorkbenchWindow(Workbench3xImplementation.java:31) at org.eclipse.ui.internal.Workbench.newWorkbenchWindow(Workbench.java:1920) at org.eclipse.ui.internal.Workbench.access$14(Workbench.java:1918) at org.eclipse.ui.internal.Workbench$68.runWithException(Workbench.java:3658) at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31) at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35) at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135) at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757) at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803) at org.eclipse.ui.internal.Workbench$33.runWithException(Workbench.java:1595) at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31) at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35) at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135) at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757) at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2604) at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494) at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149) at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577) at org.eclipse.equinox.launcher.Main.run(Main.java:1410) !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:15:28.049 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:15:28.049 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:15:28.049 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:15:28.644 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:15:28.644 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:15:28.644 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:27:35.152 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:27:35.158 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:27:35.159 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:27:35.215 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:27:35.216 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:27:35.216 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 01:07:17.988 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 01:07:18.006 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 01:07:18.006 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 01:07:19.847 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 01:07:19.848 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 01:07:19.848 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. I don't understand how the path windows like has appeared... if anyone knows how to solve this, I'll appreciate! Thank you for all your answers! Best regards, Alexandre Ferreira.

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• SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 1 of 2

  - by pinaldave

  This is first part of the two part series of Practices for Software Startup Pluralsight Course. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik, a leading vendor of developer and team productivity tools. Stephen is also a Certified Scrum Master, Certified Scrum Professional, PMP, and also speaks regularly at industry conferences around the world. He has written several books on application and database development.  Stephen is also a board member of the Scrum Alliance. Startups – Everybodies Dream Start-up companies are an important topic right now – everyone wants to start their own business.  It is also important to remember that all companies were a start up at one point – from your corner store to the giants like Microsoft and Apple.  Research proves that not every start-up succeeds, in fact, most will fail before their first year.  There are many reasons for this, and this could be due to the fact that there are many stages to a start-up company, and stumbling at any of these stages can lead to failure.  It is important to understand what makes a start-up company succeed at all its hurdles to become successful.  It is even important to define success.  For most start-ups this would mean becoming their own independently functioning company or to be bought out for a hefty profit by a larger company.  The idea of making a hefty profit by living your dream is extremely important, and you can even think of start-ups as the new craze.  That’s why studying them is so important – they are very popular, but things have changed a lot since their inception. Starting the Startups Beginning a start-up company used to be difficult, but now facilities and information is widely available, and it is much easier.  But that means it is much easier to fail, also.  Previously to start your own company, everything was planned and organized, resources were ensured and backed up before beginning; even the idea of starting your own business was a big thing.  Now anybody can do it, and the steps are simple and outlines everywhere – you can get online software and easily outsource , cloud source, or crowdsource a lot of your material.  But without the type of planning previously required, things can often go badly. New Products – New Ideas – New World There are so many fantastic new products, but they don’t reach success all the time.  I find start-up companies very interesting, and whenever I meet someone who is interested in the subject or already starting their own company, I always ask what they are doing, their plans, goals, market, etc.  I am sorry to say that in most cases, they cannot answer my questions.  It is true that many fantastic ideas fail because of bad decisions.  These bad decisions were not made intentionally, but people were simply unaware of what they should be doing.  This will always lead to failure.  But I am happy to say that all these issues can be gone because Pluralsight is now offering a course all about start-ups by Stephen Forte.  Stephen is a start up leader.  He has successfully started many companies and most are still going strong, or have gone on to even bigger and better things. Beginning Course on Startup I have always thought start-ups are a fascinating subject, and decided to take his course, but it is three hours long.  This would be hard to fit into my busy work day all at once, so I decided to do half of his course before my daughter wakes up, and the other half after she goes to sleep.  The course is divided into six modules, so this would be easy to do.  I began the first chapter early in the morning, at 5 am.  Stephen jumped right into the middle of the subject in the very first module – designing your business plan.  The first question you will have to answer to yourself, to others, and to investors is: What is your product and when will we be able to see it?  So a very important concept is a “minimal viable product.”  This means setting goals for yourself and your product.  We all have large dreams, but your minimal viable product doesn’t have to be your final vision at the very first.  For example: Apple is a giant company, but it is still evolving.  Steve Jobs didn’t envision the iPhone 6 at the very beginning.  He had to start at the first iPhone and do his market research, and the idea evolved into the technology you see now.  So for yourself, you should decide a beginning and stop point.  Do your market research.  Determine who you want to reach, what audience you want for your product.  You can have a great idea that simply will not work in the market, do need, bottlenecks, lack of resources, or competition.  There is a lot of research that needs to be done before you even write a business plan, and Stephen covers it in the very first chapter. The Team – Unique Key to Success After jumping right into the subject in the very first module, I wondered what Stephen could have in store for me for the rest of the course.  Chapter number two is building a team.  Having a team is important regardless of what your startup is.  You can be a true visionary with endless ideas and energy, but one person can still not do everything.  It is important to decide from the very beginning if you will have cofounders, team leaders, and how many employees you’ll need.  Even more important, you’ll need to decide what kind of team you want – what personalities, skills, and type of energy you want each of your employees to bring.  Do you want to have an A+ team with a B- idea, or do you have a B- idea that needs an A+ team to sell it?  Stephen asks all the hard questions!  I was especially impressed by his insight on developing.  You have to decide if you need developers, how many, and what their skills should be. I found this insight extremely useful for everyday usage, not just for start-up companies.  I would apply this kind of information in management at any position.  An amazing team will build an amazing product – and that doesn’t matter if you’re a start-up company or a small team working for a much larger business. Customer Development – The Ultimate Obective Chapter three was about customer development. According to Stephen, there are four different steps to develop a customer base.  The first question to ask yourself is if you are envisioning a large customer base buying a few products each, or a small, dedicated base that buys a lot of your product – quantity vs. Quality.  He also discusses how to earn, retain, and get more customers.  He also says that each customer should be placed in a different role – some will be like investors, who regularly spend with you and invest their money in your business.  It is then your job to take that investment and turn it into a better product in the future.  You need to deal with their money properly – think of it is as theirs as investors, not yours as profit.  At the end of this module I felt that only Stephen could provide this kind of insight, and then he listed all the resources he took his information from.  I have never seen a group of people so passionate about their customers. It was indeed a long day for me. In tomorrow’s part 2 we will discuss rest of the three module and also will see a quick video of the Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• The Partner Perspective from Oracle OpenWorld 2012 - IDC’s Darren Bibby report

  - by Richard Lefebvre

  Below is IDC’s Darren Bibby report on ‘The Partner Perspective from Oracle OpenWorld 2012’. If you missed the 2012 edition, I trust this will give you the willingness to attend next year one! October 26, 2012 I attended my fourth Oracle OpenWorld earlier in October. I always go in with the lens of, "What's in it for partners this year?" Although it's primarily thought of as a customer event - and yes, the bulk of the almost 50,000 attendees are customers - this year's conference was clearly the largest and most important partner event Oracle has ever run. Oracle PartnerNetwork (OPN) Exchange There were more partner attendees than ever, with Oracle citing somewhere around 5000. But the format for partners this year was different. And it was better. Traditionally, Oracle hosts a one-day only Partner Forum on the Sunday before the customer-focused conference begins. This year, the partner content still began on the Sunday, but the worldwide alliances and channels group created an exclusive track throughout the week, just for partners. It featured content specifically targeted towards partners, and was anchored at a nearby hotel. This was a great move for Oracle. The Oracle PartnerNetwork (OPN) team has been in a tricky position for years in that they have enough partners that they need a landmark event in the year, but perhaps not enough to justify a separate, worldwide, large, partner-only event. Coinciding a four day event with Oracle OpenWorld, where anybody who's anybody in the Oracle world attends anyway, is a good solution. The channels leadership team can build from this success for an even better conference next year. It's expected that they will follow a similar strategy. Cloud Announcements for Partners As for the content, it was primarily about the Cloud. For customers, for VARs, for ISVs, for everyone. There were five key Cloud related announcements for partners at the event: Cloud Builder Specialization. This is one of the first broader Specializations that isn't focused on one unique product. It is a designation for partners that offer design and implementation services for private cloud solutions. As such, it will surely be something that nearly every partner will consider, and many will pursue. New Specializations for Cloud Services. Unlike the broad, almost "strategy-level" Specialization above, there are a group of new product-based "merit badges" for many of the new Cloud offerings. Think about a Specialization for the Cloud version of HCM, for instance. Each of these particular specializations will also have Rapid Start implementation methodologies that allow a partner to offer a fixed scope and fixed price bid to customers. Based on the learnings from Oracle Consulting, this means a partner might be able to deliver Cloud HCM in six weeks for a fixed price. In the end, this means more consistent experiences for Oracle customers. Cloud Resale Program. For those partners who achieve one of these Cloud Specializations, it will mean they can actually resell the subscription-based Cloud product. This is important because it has been somewhat of a rarity in the emerging Cloud channel for partners to be able to "take the paper", take the revenue, do the billing, be first line of support etc. This is an important step for Oracle and one the partners will be happy to see. Cloud Referral Program. For those partners who are not as engaged with these specific Cloud products that the Specializations revolve around, there is a new referral program that provides an incentive to recommend Oracle Cloud products. This one-two punch of referral and resale programs is similar in many ways to other vendors who allow more committed partners to resell, while more casual partners can collect fees. It's the model that seems to work. The key to allow a company to resell a subscription product - something that is inherently delivered directly between the vendor and customer - is trust. Achieving a specialization is a good bar to have to meet. Platform as a Service for ISVs. Leveraging some of the overall announcements made by CEO Larry Ellison around a cloud version of its famous database, Oracle also outlined a new ability for ISVs to build cloud services on its new PaaS offering. Details were less available for this announcement, though it's an expected and fitting play for ISVs comfortable with Oracle technology who can now more easily build out cloud applications. There wasn't much talk of an app store to go along with this, but surely it's in the works. Specializations And "The Gap" Coming back to Specializations, Oracle PartnerNetwork (OPN) has 4600 partners worldwide that hold 20,000 Specializations. These are impressive numbers just three years into the new OPN framework. The actual number of Specializations has also grown significantly, up to 111 today and soon around 125 or so with the new Cloud designations. Oracle may need to look at grouping some of these and creating higher level, broader designations that partners could achieve by earning several Specializations in that group. At 125 and growing, this is a lot. On the top of the pyramid, Hitachi Ltd. successfully became the eleventh partner to make it to the highly prestigious Diamond level. Partner programs partially exist in order to recognize capable partners. And it's more than abundantly clear that the Diamond level does this. But I think Oracle has a gap. Specializations show capability in a very specific product area, and all sizes of partners can achieve these. The next level at which to show a level of expertise is the Advanced Specialization. However, this is a massive step up from the regular Specialization. The advanced level requires 50 people to have certification in that particular product area. Most other industry programs have similar higher level statuses, but none are even close to that number. Whereas a customer who sees an Oracle partner with an advanced specialization can be very sure of capability, there is a gap in that there are hundreds or even thousands of 20-50 person solution providers who are top notch in their area of expertise. They will never get to Advanced due to numbers alone. These boutique partners don't really have a way of showing off their talents in the current program. Advanced may not need to be so high to really show that a company has deep expertise. Overall it was a very successful Oracle OpenWorld for Oracle partners of all sizes. There was progress made on making it a bigger and more relevant event. And also on catching up and maybe even leading in some cases with cloud opportunities for partners.

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• [GEEK SCHOOL] Network Security 4: Windows Firewall: Your System’s Best Defense

  - by Ciprian Rusen

  If you have your computer connected to a network, or directly to your Internet connection, then having a firewall is an absolute necessity. In this lesson we will discuss the Windows Firewall – one of the best security features available in Windows! The Windows Firewall made its debut in Windows XP. Prior to that, Windows system needed to rely on third-party solutions or dedicated hardware to protect them from network-based attacks. Over the years, Microsoft has done a great job with it and it is one of the best firewalls you will ever find for Windows operating systems. Seriously, it is so good that some commercial vendors have decided to piggyback on it! Let’s talk about what you will learn in this lesson. First, you will learn about what the Windows Firewall is, what it does, and how it works. Afterward, you will start to get your hands dirty and edit the list of apps, programs, and features that are allowed to communicate through the Windows Firewall depending on the type of network you are connected to. Moving on from there, you will learn how to add new apps or programs to the list of allowed items and how to remove the apps and programs that you want to block. Last but not least, you will learn how to enable or disable the Windows Firewall, for only one type of networks or for all network connections. By the end of this lesson, you should know enough about the Windows Firewall to use and manage it effectively. What is the Windows Firewall? Windows Firewall is an important security application that’s built into Windows. One of its roles is to block unauthorized access to your computer. The second role is to permit authorized data communications to and from your computer. Windows Firewall does these things with the help of rules and exceptions that are applied both to inbound and outbound traffic. They are applied depending on the type of network you are connected to and the location you have set for it in Windows, when connecting to the network. Based on your choice, the Windows Firewall automatically adjusts the rules and exceptions applied to that network. This makes the Windows Firewall a product that’s silent and easy to use. It bothers you only when it doesn’t have any rules and exceptions for what you are trying to do or what the programs running on your computer are trying to do. If you need a refresher on the concept of network locations, we recommend you to read our How-To Geek School class on Windows Networking. Another benefit of the Windows Firewall is that it is so tightly and nicely integrated into Windows and all its networking features, that some commercial vendors decided to piggyback onto it and use it in their security products. For example, products from companies like Trend Micro or F-Secure no longer provide their proprietary firewall modules but use the Windows Firewall instead. Except for a few wording differences, the Windows Firewall works the same in Windows 7 and Windows 8.x. The only notable difference is that in Windows 8.x you will see the word “app” being used instead of “program”. Where to Find the Windows Firewall By default, the Windows Firewall is turned on and you don’t need to do anything special in order for it work. You will see it displaying some prompts once in a while but they show up so rarely that you might forget that is even working. If you want to access it and configure the way it works, go to the Control Panel, then go to “System and Security” and select “Windows Firewall”. Now you will see the Windows Firewall window where you can get a quick glimpse on whether it is turned on and the type of network you are connected to: private networks or public network. For the network type that you are connected to, you will see additional information like: The state of the Windows Firewall How the Windows Firewall deals with incoming connections The active network When the Windows Firewall will notify you You can easily expand the other section and view the default settings that apply when connecting to networks of that type. If you have installed a third-party security application that also includes a firewall module, chances are that the Windows Firewall has been disabled, in order to avoid performance issues and conflicts between the two security products. If that is the case for your computer or device, you won’t be able to view any information in the Windows Firewall window and you won’t be able to configure the way it works. Instead, you will see a warning that says: “These settings are being managed by vendor application – Application Name”. In the screenshot below you can see an example of how this looks. How to Allow Desktop Applications Through the Windows Firewall Windows Firewall has a very comprehensive set of rules and most Windows programs that you install add their own exceptions to the Windows Firewall so that they receive network and Internet access. This means that you will see prompts from the Windows Firewall on occasion, generally when you install programs that do not add their own exceptions to the Windows Firewall’s list. In a Windows Firewall prompt, you are asked to select the network locations to which you allow access for that program: private networks or public networks. By default, Windows Firewall selects the checkbox that’s appropriate for the network you are currently using. You can decide to allow access for both types of network locations or just to one of them. To apply your setting press “Allow access”. If you want to block network access for that program, press “Cancel” and the program will be set as blocked for both network locations. At this step you should note that only administrators can set exceptions in the Windows Firewall. If you are using a standard account without administrator permissions, the programs that do not comply with the Windows Firewall rules and exceptions are automatically blocked, without any prompts being shown. You should note that in Windows 8.x you will never see any Windows Firewall prompts related to apps from the Windows Store. They are automatically given access to the network and the Internet based on the assumption that you are aware of the permissions they require based on the information displayed by the Windows Store. Windows Firewall rules and exceptions are automatically created for each app that you install from the Windows Store. However, you can easily block access to the network and the Internet for any app, using the instructions in the next section. How to Customize the Rules for Allowed Apps Windows Firewall allows any user with an administrator account to change the list of rules and exceptions applied for apps and desktop programs. In order to do this, first start the Windows Firewall. On the column on the left, click or tap “Allow an app or feature through Windows Firewall” (in Windows 8.x) or “Allow a program or feature through Windows Firewall” (in Windows 7). Now you see the list of apps and programs that are allowed to communicate through the Windows Firewall. At this point, the list is grayed out and you can only view which apps, features, and programs have rules that are enabled in the Windows Firewall.

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• I Hereby Resolve… (T-SQL Tuesday #14)

  - by smisner

  It’s time for another T-SQL Tuesday, hosted this month by Jen McCown (blog|twitter), on the topic of resolutions. Specifically, “what techie resolutions have you been pondering, and why?” I like that word – pondering – because I ponder a lot. And while there are many things that I do already because of my job, there are many more things that I ponder about doing…if only I had the time. Then I ponder about making time, but then it’s back to work! In 2010, I was moderately more successful in making time for things that I ponder about than I had been in years past, and I hope to continue that trend in 2011. If Jen hadn’t settled on this topic, I could keep my ponderings to myself and no one would ever know the outcome, but she’s egged me on (and everyone else that chooses to participate)! So here goes… For me, having resolve to do something means that I wouldn’t be doing that something as part of my ordinary routine. It takes extra effort to make time for it. It’s not something that I do once and check off a list, but something that I need to commit to over a period of time. So with that in mind, I hereby resolve… To Learn Something New… One of the things I love about my job is that I get to do a lot of things outside of my ordinary routine. It’s a veritable smorgasbord of opportunity! So what more could I possibly add to that list of things to do? Well, the more I learn, the more I realize I have so much more to learn. It would be much easier to remain in ignorant bliss, but I was born to learn. Constantly. (And apparently to teach, too– my father will tell you that as a small child, I had the neighborhood kids gathered together to play school – in the summer. I’m sure they loved that – but they did it!) These are some of things that I want to dedicate some time to learning this year: Spatial data. I have a good understanding of how maps in Reporting Services works, and I can cobble together a simple T-SQL spatial query, but I know I’m only scratching the surface here. Rob Farley (blog|twitter) posted interesting examples of combining maps and PivotViewer, and I think there’s so many more creative possibilities. I’ve always felt that pictures (including charts and maps) really help people get their minds wrapped around data better, and because a lot of data has a geographic aspect to it, I believe developing some expertise here will be beneficial to my work. PivotViewer. Not only is PivotViewer combined with maps a useful way to visualize data, but it’s an interesting way to work with data. If you haven’t seen it yet, check out this interactive demonstration using Netflx OData feed. According to Rob Farley, learning how to work with PivotViewer isn’t trivial. Just the type of challenge I like! Security. You’ve heard of the accidental DBA? Well, I am the accidental security person – is there a word for that role? My eyes used to glaze over when having to study about security, or  when reading anything about it. Then I had a problem long ago that no one could figure out – not even the vendor’s tech support – until I rolled up my sleeves and painstakingly worked through the myriad of potential problems to resolve a very thorny security issue. I learned a lot in the process, and have been able to share what I’ve learned with a lot of people. But I’m not convinced their eyes weren’t glazing over, too. I don’t take it personally – it’s just a very dry topic! So in addition to deepening my understanding about security, I want to find a way to make the subject as it relates to SQL Server and business intelligence more accessible and less boring. Well, there’s actually a lot more that I could put on this list, and a lot more things I have plans to do this coming year, but I run the risk of overcommitting myself. And then I wouldn’t have time… To Have Fun! My name is Stacia and I’m a workaholic. When I love what I do, it’s difficult to separate out the work time from the fun time. But there are some things that I’ve been meaning to do that aren’t related to business intelligence for which I really need to develop some resolve. And they are techie resolutions, too, in a roundabout sort of way! Photography. When my husband and I went on an extended camping trip in 2009 to Yellowstone and the Grand Tetons, I had a nice little digital camera that took decent pictures. But then I saw the gorgeous cameras that other tourists were toting around and decided I needed one too. So I bought a Nikon D90 and have started to learn to use it, but I’m definitely still in the beginning stages. I traveled so much in 2010 and worked on two book projects that I didn’t have a lot of free time to devote to it. I was very inspired by Kimberly Tripp’s (blog|twitter) and Paul Randal’s (blog|twitter) photo-adventure in Alaska, though, and plan to spend some dedicated time with my camera this year. (And hopefully before I move to Alaska – nothing set in stone yet, but we hope to move to a remote location – with Internet access – later this year!) Astronomy. I have this cool telescope, but it suffers the same fate as my camera. I have been gone too much and busy with other things that I haven’t had time to work with it. I’ll figure out how it works, and then so much time passes by that I forget how to use it. I have this crazy idea that I can actually put the camera and the telescope together for astrophotography, but I think I need to start simple by learning how to use each component individually. As long as I’m living in Las Vegas, I know I’ll have clear skies for nighttime viewing, but when we move to Alaska, we’ll be living in a rain forest. I have no idea what my opportunities will be like there – except I know that when the sky is clear, it will be far more amazing than anything I can see in Vegas – even out in the desert - because I’ll be so far away from city light pollution. I’ve been contemplating putting together a blog on these topics as I learn. As many of my fellow bloggers in the SQL Server community know, sometimes the best way to learn something is to sit down and write about it. I’m just stumped by coming up with a clever name for the new blog, which I was thinking about inaugurating with my move to Alaska. Except that I don’t know when that will be exactly, so we’ll just have to wait and see which comes first!

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• Migrating SQL Server Databases – The DBA’s Checklist (Part 1)

  - by Sadequl Hussain

  It is a fact of life: SQL Server databases change homes. They move from one instance to another, from one version to the next, from old servers to new ones.  They move around as an organisation’s data grows, applications are enhanced or new versions of the database software are released. If not anything else, servers become old and unreliable and databases eventually need to find a new home. Consider the following scenarios: 1.     A new  database application is rolled out in a production server from the development or test environment 2.     A copy of the production database needs to be installed in a test server for troubleshooting purposes 3.     A copy of the development database is regularly refreshed in a test server during the system development life cycle 4.     A SQL Server is upgraded to a newer version. This can be an in-place upgrade or a side-by-side migration 5.     One or more databases need to be moved between different instances as part of a consolidation strategy. The instances can be running the same or different version of SQL Server 6.     A database has to be restored from a backup file provided by a third party application vendor 7.     A backup of the database is restored in the same or different instance for disaster recovery 8.     A database needs to be migrated within the same instance: a.     Files are moved from direct attached storage to storage area network b.    The same database is copied under a different name for another application Migrating SQL Server database applications is a complex topic in itself. There are a number of components that can be involved: jobs, DTS or SSIS packages, logins or linked servers are only few pieces of the puzzle. However, in this article we will focus only on the central part of migration: the installation of the database itself. Unless it is an in-place upgrade, typically the database is taken from a source server and installed in a destination instance.  Most of the time, a full backup file is used for the rollout. The backup file is either provided to the DBA or the DBA takes the backup and restores it in the target server. Sometimes the database is detached from the source and the files are copied to and attached in the destination. Regardless of the method of copying, moving, refreshing, restoring or upgrading the physical database, there are a number of steps the DBA should follow before and after it has been installed in the destination. It is these post database installation steps we are going to discuss below. Some of these steps apply in almost every scenario described above while some will depend on the type of objects contained within the database.  Also, the principles hold regardless of the number of databases involved. Step 1:  Make a copy of data and log files when attaching and detaching When detaching and attaching databases, ensure you have made copies of the data and log files if the destination is running a newer version of SQL Server. This is because once attached to a newer version, the database cannot be detached and attached back to an older version. Trying to do so will give you a message like the following: Server: Msg 602, Level 21, State 50, Line 1 Could not find row in sysindexes for database ID 6, object ID 1, index ID 1. Run DBCC CHECKTABLE on sysindexes. Connection Broken If you try to backup the attached database and restore it in the source, it will still fail. Similarly, if you are restoring the database in a newer version, it cannot be backed up or detached and put back in an older version of SQL. Unlike detach and attach method though, you do not lose the backup file or the original database here. When detaching and attaching a database, it is important you keep all the log files available along with the data files. It is possible to attach a database without a log file and SQL Server can be instructed to create a new log file, however this does not work if the database was detached when the primary file group was read-only. You will need all the log files in such cases. Step 2: Change database compatibility level Once the database has been restored or attached to a newer version of SQL Server, change the database compatibility level to reflect the newer version unless there is a compelling reason not to do so. When attaching or restoring from a previous version of SQL, the database retains the older version’s compatibility level.  The only time you would want to keep a database with an older compatibility level is when the code within your database is no longer supported by SQL Server. For example, outer joins with *= or the =* operators were still possible in SQL 2000 (with a warning message), but not in SQL 2005 anymore. If your stored procedures or triggers are using this form of join, you would want to keep the database with an older compatibility level.  For a list of compatibility issues between older and newer versions of SQL Server databases, refer to the Books Online under the sp_dbcmptlevel topic. Application developers and architects can help you in deciding whether you should change the compatibility level or not. You can always change the compatibility mode from the newest to an older version if necessary. To change the compatibility level, you can either use the database’s property from the SQL Server Management Studio or use the sp_dbcmptlevel stored procedure.   Bear in mind that you cannot run the built-in reports for databases from SQL Server Management Studio if you keep the database with an older compatibility level. The following figure shows the error message I received when trying to run the “Disk Usage by Top Tables” report against a database. This database was hosted in a SQL Server 2005 system and still had a compatibility mode 80 (SQL 2000).     Continues…

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• Windows Azure Myths

  - by BuckWoody

  Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• Windows Azure Myths

  - by BuckWoody

  Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Partner Blog Series: PwC Perspectives - "Is It Time for an Upgrade?"

  - by Tanu Sood

  Is your organization debating their next step with regard to Identity Management? While all the stakeholders are well aware that the one-size-fits-all doesn’t apply to identity management, just as true is the fact that no two identity management implementations are alike. Oracle’s recent release of Identity Governance Suite 11g Release 2 has innovative features such as a customizable user interface, shopping cart style request catalog and more. However, only a close look at the use cases can help you determine if and when an upgrade to the latest R2 release makes sense for your organization. This post will describe a few of the situations that PwC has helped our clients work through. “Should I be considering an upgrade?” If your organization has an existing identity management implementation, the questions below are a good start to assessing your current solution to see if you need to begin planning for an upgrade: Does the current solution scale and meet your projected identity management needs? Does the current solution have a customer-friendly user interface? Are you completely meeting your compliance objectives? Are you still using spreadsheets? Does the current solution have the features you need? Is your total cost of ownership in line with well-performing similar sized companies in your industry? Can your organization support your existing Identity solution? Is your current product based solution well positioned to support your organization's tactical and strategic direction? Existing Oracle IDM Customers: Several existing Oracle clients are looking to move to R2 in 2013. If your organization is on Sun Identity Manager (SIM) or Oracle Identity Manager (OIM) and if your current assessment suggests that you need to upgrade, you should strongly consider OIM 11gR2. Oracle provides upgrade paths to Oracle Identity Manager 11gR2 from SIM 7.x / 8.x as well as Oracle Identity Manager 10g / 11gR1. The following are some of the considerations for migration: Check the end of product support (for Sun or legacy OIM) schedule There are several new features available in R2 (including common Helpdesk scenarios, profiling of disconnected applications, increased scalability, custom connectors, browser-based UI configurations, portability of configurations during future upgrades, etc) Cost of ownership (for SIM customers)\ Customizations that need to be maintained during the upgrade Time/Cost to migrate now vs. waiting for next version If you are already on an older version of Oracle Identity Manager and actively maintaining your support contract with Oracle, you might be eligible for a free upgrade to OIM 11gR2. Check with your Oracle sales rep for more details. Existing IDM infrastructure in place: In the past year and half, we have seen a surge in IDM upgrades from non-Oracle infrastructure to Oracle. If your organization is looking to improve the end-user experience related to identity management functions, the shopping cart style access request model and browser based personalization features may come in handy. Additionally, organizations that have a large number of applications that include ecommerce, LDAP stores, databases, UNIX systems, mainframes as well as a high frequency of user identity changes and access requests will value the high scalability of the OIM reconciliation and provisioning engine. Furthermore, we have seen our clients like OIM's out of the box (OOB) support for multiple authoritative sources. For organizations looking to integrate applications that do not have an exposed API, the Generic Technology Connector framework supported by OIM will be helpful in quickly generating custom connector using OOB wizard. Similarly, organizations in need of not only flexible on-boarding of disconnected applications but also strict access management to these applications using approval flows will find the flexible disconnected application profiling feature an extremely useful tool that provides a high degree of time savings. Organizations looking to develop custom connectors for home grown or industry specific applications will likewise find that the Identity Connector Framework support in OIM allows them to build and test a custom connector independently before integrating it with OIM. Lastly, most of our clients considering an upgrade to OIM 11gR2 have also expressed interest in the browser based configuration feature that allows an administrator to quickly customize the user interface without adding any custom code. Better yet, code customizations, if any, made to the product are portable across the future upgrades which, is viewed as a big time and money saver by most of our clients. Below are some upgrade methodologies we adopt based on client priorities and the scale of implementation. For illustration purposes, we have assumed that the client is currently on Oracle Waveset (formerly Sun Identity Manager).   Integrated Deployment: The integrated deployment is typically where a client wants to split the implementation to where their current IDM is continuing to handle the front end workflows and OIM takes over the back office operations incrementally. Once all the back office operations are moved completely to OIM, the front end workflows are migrated to OIM. Parallel Deployment: This deployment is typically done where there can be a distinct line drawn between which functionality the platforms are supporting. For example the current IDM implementation is handling the password reset functionality while OIM takes over the access provisioning and RBAC functions. Cutover Deployment: A cutover deployment is typically recommended where a client has smaller less complex implementations and it makes sense to leverage the migration tools to move them over immediately. What does this mean for YOU? There are many variables to consider when making upgrade decisions. For most customers, there is no ‘easy’ button. Organizations looking to upgrade or considering a new vendor should start by doing a mapping of their requirements with product features. The recommended approach is to take stock of both the short term and long term objectives, understand product features, future roadmap, maturity and level of commitment from the R&D and build the implementation plan accordingly. As we said, in the beginning, there is no one-size-fits-all with Identity Management. So, arm yourself with the knowledge, engage in industry discussions, bring in business stakeholders and start building your implementation roadmap. In the next post we will discuss the best practices on R2 implementations. We will be covering the Do's and Don't's and share our thoughts on making implementations successful. Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• Grow Your Business with Security

  - by Darin Pendergraft

  Author: Kevin Moulton Kevin Moulton has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East EnterpriseSecurity Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. It happened again! There I was, reading something interesting online, and realizing that a friend might find it interesting too. I clicked on the little email link, thinking that I could easily forward this to my friend, but no! Instead, a new screen popped up where I was asked to create an account. I was expected to create a User ID and password, not to mention providing some personally identifiable information, just for the privilege of helping that website spread their word. Of course, I didn’t want to have to remember a new account and password, I didn’t want to provide the requisite information, and I didn’t want to waste my time. I gave up, closed the web page, and moved on to something else. I was left with a bad taste in my mouth, and my friend might never find her way to this interesting website. If you were this content provider, would this be the outcome you were looking for? A few days later, I had a similar experience, but this one went a little differently. I was surfing the web, when I happened upon some little chotcke that I just had to have. I added it to my cart. When I went to buy the item, I was again brought to a page to create account. Groan! But wait! On this page, I also had the option to sign in with my OpenID account, my Facebook account, my Yahoo account, or my Google Account. I have all of those! No new account to create, no new password to remember, and no personally identifiable information to be given to someone else (I’ve already given it all to those other guys, after all). In this case, the vendor was easy to deal with, and I happily completed the transaction. That pleasant experience will bring me back again. This is where security can grow your business. It’s a differentiator. You’ve got to have a presence on the web, and that presence has to take into account all the smart phones everyone’s carrying, and the tablets that took over cyber Monday this year. If you are a company that a customer can deal with securely, and do so easily, then you are a company customers will come back to again and again. I recently had a need to open a new bank account. Every bank has a web presence now, but they are certainly not all the same. I wanted one that I could deal with easily using my laptop, but I also wanted 2-factor authentication in case I had to login from a shared machine, and I wanted an app for my iPad. I found a bank with all three, and that’s who I am doing business with. Let’s say, for example, that I’m in a regular Texas Hold-em game on Friday nights, so I move a couple of hundred bucks from checking to savings on Friday afternoons. I move a similar amount each week and I do it from the same machine. The bank trusts me, and they trust my machine. Most importantly, they trust my behavior. This is adaptive authentication. There should be no reason for my bank to make this transaction difficult for me. Now let's say that I login from a Starbucks in Uzbekistan, and I transfer $2,500. What should my bank do now? Should they stop the transaction? Should they call my home number? (My former bank did exactly this once when I was taking money out of an ATM on a business trip, when I had provided my cell phone number as my primary contact. When I asked them why they called my home number rather than my cell, they told me that their “policy” is to call the home number. If I'm on the road, what exactly is the use of trying to reach me at home to verify my transaction?) But, back to Uzbekistan… Should my bank assume that I am happily at home in New Jersey, and someone is trying to hack into my account? Perhaps they think they are protecting me, but I wouldn’t be very happy if I happened to be traveling on business in Central Asia. What if my bank were to automatically analyze my behavior and calculate a risk score? Clearly, this scenario would be outside of my typical behavior, so my risk score would necessitate something more than a simple login and password. Perhaps, in this case, a one-time password to my cell phone would prove that this is not just some hacker half way around the world. But, what if you're not a bank? Do you need this level of security? If you want to be a business that is easy to deal with while also protecting your customers, then of course you do. You want your customers to trust you, but you also want them to enjoy doing business with you. Make it easy for them to do business with you, and they’ll come back, and perhaps even Tweet about it, or Like you, and then their friends will follow. How can Oracle help? Oracle has the technology and expertise to help you to grown your business with security. Oracle Adaptive Access Manager will help you to prevent fraud while making it easier for your customers to do business with you by providing the risk analysis I discussed above, step-up authentication, and much more. Oracle Mobile and Social Access Service will help you to secure mobile access to applications by expanding on your existing back-end identity management infrastructure, and allowing your customers to transact business with you using the social media accounts they already know. You also have device fingerprinting and metrics to help you to grow your business securely. Security is not just a cost anymore. It’s a way to set your business apart. With Oracle’s help, you can be the business that everyone’s tweeting about. Image courtesy of Flickr user shareski

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• Design for complex ATG applications

  - by Glen Borkowski

  Overview Needless to say, some ATG applications are more complex than others.  Some ATG applications support a single site, single language, single catalog, single currency, have a single development staff, single business team, and a relatively simple business model.  The real complex applications have to support multiple sites, multiple languages, multiple catalogs, multiple currencies, a couple different development teams, multiple business teams, and a highly complex business model (and processes to go along with it).  While it's still important to implement a proper design for simple applications, it's absolutely critical to do this for the complex applications.  Why?  It's all about time and money.  If you are unable to manage your complex applications in an efficient manner, the cost of managing it will increase dramatically as will the time to get things done (time to market).  On the positive side, your competition is most likely in the same situation, so you just need to be more efficient than they are. This article is intended to discuss a number of key areas to think about when designing complex applications on ATG.  Some of this can get fairly technical, so it may help to get some background first.  You can get enough of the required background information from this post.  After reading that, come back here and follow along. Application Design Of all the various types of ATG applications out there, the most complex tend to be the ones in the telecommunications industry - especially the ones which operate in multiple countries.  To get started, let's assume that we are talking about an application like that.  One that has these properties: Operates in multiple countries - must support multiple sites, catalogs, languages, and currencies The organization is fairly loosely-coupled - single brand, but different businesses across different countries There is some common functionality across all sites in all countries There is some common functionality across different sites within the same country Sites within a single country may have some unique functionality - relative to other sites in the same country Complex product catalog (mostly in terms of bundles, eligibility, and compatibility) At this point, I'll assume you have read through the required reading and have a decent understanding of how ATG modules work... Code / configuration - assemble into modules When it comes to defining your modules for a complex application, there are a number of goals: Divide functionality between the modules in a way that maps to your business Group common functionality 'further down in the stack of modules' Provide a good balance between shared resources and autonomy for countries / sites Now I'll describe a high level approach to how you could accomplish those goals...  Let's start from the bottom and work our way up.  At the very bottom, you have the modules that ship with ATG - the 'out of the box' stuff.  You want to make sure that you are leveraging all the modules that make sense in order to get the most value from ATG as possible - and less stuff you'll have to write yourself.  On top of the ATG modules, you should create what we'll refer to as the Corporate Foundation Module described as follows: Sits directly on top of ATG modules Used by all applications across all countries and sites - this is the foundation for everyone Contains everything that is common across all countries / all sites Once established and settled, will change less frequently than other 'higher' modules Encapsulates as many enterprise-wide integrations as possible Will provide means of code sharing therefore less development / testing - faster time to market Contains a 'reference' web application (described below) The next layer up could be multiple modules for each country (you could replace this with region if that makes more sense).  We'll define those modules as follows: Sits on top of the corporate foundation module Contains what is unique to all sites in a given country Responsible for managing any resource bundles for this country (to handle multiple languages) Overrides / replaces corporate integration points with any country-specific ones Finally, we will define what should be a fairly 'thin' (in terms of functionality) set of modules for each site as follows: Sits on top of the country it resides in module Contains what is unique for a given site within a given country Will mostly contain configuration, but could also define some unique functionality as well Contains one or more web applications The graphic below should help to indicate how these modules fit together: Web applications As described in the previous section, there are many opportunities for sharing (minimizing costs) as it relates to the code and configuration aspects of ATG modules.  Web applications are also contained within ATG modules, however, sharing web applications can be a bit more difficult because this is what the end customer actually sees, and since each site may have some degree of unique look & feel, sharing becomes more challenging.  One approach that can help is to define a 'reference' web application at the corporate foundation layer to act as a solid starting point for each site.  Here's a description of the 'reference' web application: Contains minimal / sample reference styling as this will mostly be addressed at the site level web app Focus on functionality - ensure that core functionality is revealed via this web application Each individual site can use this as a starting point There may be multiple types of web apps (i.e. B2C, B2B, etc) There are some techniques to share web application assets - i.e. multiple web applications, defined in the web.xml, and it's worth investigating, but is out of scope here. Reference infrastructure In this complex environment, it is assumed that there is not a single infrastructure for all countries and all sites.  It's more likely that different countries (or regions) could have their own solution for infrastructure.  In this case, it will be advantageous to define a reference infrastructure which contains all the hardware and software that make up the core environment.  Specifications and diagrams should be created to outline what this reference infrastructure looks like, as well as it's baseline cost and the incremental cost to scale up with volume.  Having some consistency in terms of infrastructure will save time and money as new countries / sites come online.  Here are some properties of the reference infrastructure: Standardized approach to setup of hardware Type and number of servers Defines application server, operating system, database, etc... - including vendor and specific versions Consistent naming conventions Provides a consistent base of terminology and understanding across environments Defines which ATG services run on which servers Production Staging BCC / Preview Each site can change as required to meet scale requirements Governance / organization It should be no surprise that the complex application we're talking about is backed by an equally complex organization.  One of the more challenging aspects of efficiently managing a series of complex applications is to ensure the proper level of governance and organization.  Here are some ideas and goals to work towards: Establish a committee to make enterprise-wide decisions that affect all sites Representation should be evenly distributed Should have a clear communication procedure Focus on high level business goals Evaluation of feature / function gaps and how that relates to ATG release schedule / roadmap Determine when to upgrade & ensure value will be realized Determine how to manage various levels of modules Who is responsible for maintaining corporate / country / site layers Determine a procedure for controlling what goes in the corporate foundation module Standardize on source code control, database, hardware, OS versions, J2EE app servers, development procedures, etc only use tested / proven versions - this is something that should be centralized so that every country / site does not have to worry about compatibility between versions Create a innovation team Quickly develop new features, perform proof of concepts All teams can benefit from their findings Summary At this point, it should be clear why the topics above (design, governance, organization, etc) are critical to being able to efficiently manage a complex application.  To summarize, it's all about competitive advantage...  You will need to reduce costs and improve time to market with the goal of providing a better experience for your end customers.  You can reduce cost by reducing development time, time allocated to testing (don't have to test the corporate foundation module over and over again - do it once), and optimizing operations.  With an efficient design, you can improve your time to market and your business will be more flexible  and agile.  Over time, you'll find that you're becoming more focused on offering functionality that is new to the market (creativity) and this will be rewarded - you're now a leader. In addition to the above, you'll realize soft benefits as well.  Your staff will be operating in a culture based on sharing.  You'll want to reward efforts to improve and enhance the foundation as this will benefit everyone.  This culture will inspire innovation, which can only lend itself to your competitive advantage.

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• Tracing Silex from PHP to the OS with DTrace

  - by cj

  In this blog post I show the full stack tracing of Brendan Gregg's php_syscolors.d script in the DTrace Toolkit. The Toolkit contains a dozen very useful PHP DTrace scripts and many more scripts for other languages and the OS. For this example, I'll trace the PHP micro framework Silex, which was the topic of the second of two talks by Dustin Whittle at a recent SF PHP Meetup. His slides are at Silex: From Micro to Full Stack. Installing DTrace and PHP The php_syscolors.d script uses some static PHP probes and some kernel probes. For Oracle Linux I discussed installing DTrace and PHP in DTrace PHP Using Oracle Linux 'playground' Pre-Built Packages. On other platforms with DTrace support, follow your standard procedures to enable DTrace and load the correct providers. The sdt and systrace providers are required in addition to fasttrap. On Oracle Linux, I loaded the DTrace modules like: # modprobe fasttrap # modprobe sdt # modprobe systrace # chmod 666 /dev/dtrace/helper Installing the DTrace Toolkit I download DTraceToolkit-0.99.tar.gz and extracted it: $ tar -zxf DTraceToolkit-0.99.tar.gz The PHP scripts are in the Php directory and examples in the Examples directory. Installing Silex I downloaded the "fat" Silex .tgz file from the download page and extracted it: $ tar -zxf silex_fat.tgz I changed the demonstration silex/web/index.php so I could use the PHP development web server: <?php // web/index.php $filename = __DIR__.preg_replace('#(\?.*)$#', '', $_SERVER['REQUEST_URI']); if (php_sapi_name() === 'cli-server' && is_file($filename)) { return false; } require_once __DIR__.'/../vendor/autoload.php'; $app = new Silex\Application(); //$app['debug'] = true; $app->get('/hello', function() { return 'Hello!'; }); $app->run(); ?> Running DTrace The php_syscolors.d script uses the -Z option to dtrace, so it can be started before PHP, i.e. when there are zero of the requested probes available to be traced. I ran DTrace like: # cd DTraceToolkit-0.99/Php # ./php_syscolors.d Next, I started the PHP developer web server in a second terminal: $ cd silex $ php -S localhost:8080 -t web web/index.php At this point, the web server is idle, waiting for requests. DTrace is idle, waiting for the probes in php_syscolors.d to be fired, at which time the action associated with each probe will run. I then loaded the demonstration page in a browser: http://localhost:8080/hello When the request was fulfilled and the simple output of "Hello" was displayed, I ^C'd php and dtrace in their terminals to stop them. DTrace output over a thousand lines long had been generated. Here is one snippet from when run() was invoked: C PID/TID DELTA(us) FILE:LINE TYPE -- NAME ... 1 4765/4765 21 Application.php:487 func -> run 1 4765/4765 29 ClassLoader.php:182 func -> loadClass 1 4765/4765 17 ClassLoader.php:198 func -> findFile 1 4765/4765 31 ":- syscall -> access 1 4765/4765 26 ":- syscall <- access 1 4765/4765 16 ClassLoader.php:198 func <- findFile 1 4765/4765 25 ":- syscall -> newlstat 1 4765/4765 15 ":- syscall <- newlstat 1 4765/4765 13 ":- syscall -> newlstat 1 4765/4765 13 ":- syscall <- newlstat 1 4765/4765 22 ":- syscall -> newlstat 1 4765/4765 14 ":- syscall <- newlstat 1 4765/4765 15 ":- syscall -> newlstat 1 4765/4765 60 ":- syscall <- newlstat 1 4765/4765 13 ":- syscall -> newlstat 1 4765/4765 13 ":- syscall <- newlstat 1 4765/4765 20 ":- syscall -> open 1 4765/4765 16 ":- syscall <- open 1 4765/4765 26 ":- syscall -> newfstat 1 4765/4765 12 ":- syscall <- newfstat 1 4765/4765 17 ":- syscall -> newfstat 1 4765/4765 12 ":- syscall <- newfstat 1 4765/4765 12 ":- syscall -> newfstat 1 4765/4765 12 ":- syscall <- newfstat 1 4765/4765 20 ":- syscall -> mmap 1 4765/4765 14 ":- syscall <- mmap 1 4765/4765 3201 ":- syscall -> mmap 1 4765/4765 27 ":- syscall <- mmap 1 4765/4765 1233 ":- syscall -> munmap 1 4765/4765 53 ":- syscall <- munmap 1 4765/4765 15 ":- syscall -> close 1 4765/4765 13 ":- syscall <- close 1 4765/4765 34 Request.php:32 func -> main 1 4765/4765 22 Request.php:32 func <- main 1 4765/4765 31 ClassLoader.php:182 func <- loadClass 1 4765/4765 33 Request.php:249 func -> createFromGlobals 1 4765/4765 29 Request.php:198 func -> __construct 1 4765/4765 24 Request.php:218 func -> initialize 1 4765/4765 26 ClassLoader.php:182 func -> loadClass 1 4765/4765 89 ClassLoader.php:198 func -> findFile 1 4765/4765 43 ":- syscall -> access ... The output shows PHP functions being called and returning (and where they are located) and which system calls the PHP functions in turn invoked. The time each line took from the previous one is displayed in the third column. The first column is the CPU number. In this example, the process was always on CPU 1 so the output is naturally ordered without requiring post-processing, or the D script requiring to be modified to display a time stamp. On a terminal, the output of php_syscolors.d is color-coded according to whether each function is a PHP or system one, hence the file name. Summary With one tool, I was able to trace the interaction of a user application with the operating system. I was able to do this to an application running "live" in a web context. The DTrace Toolkit provides a very handy repository of DTrace information. Even though the PHP scripts were created in the time frame of the original PHP DTrace PECL extension, which only had PHP function entry and return probes, the scripts provide core examples for custom investigation and resolution scripts. You can easily adapt the ideas and and create scripts using the other PHP static probes, which are listed in the PHP Manual. Because DTrace is "always on", you can take advantage of it to resolve development questions or fix production situations.

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• Spacewalk 2.0 provided to manage Oracle Linux systems

  - by wcoekaer

  Oracle Linux customers have a few options to manage and provision their servers. We provide a license to use Oracle Enterprise Manager's Linux OS management, monitoring and provisioning features without additional cost for every server that has an Oracle Linux support subscription. So there is no additional pack to license and no additional per server cost, it's all included in our Basic, Premier and Systems support subscriptions. The nice thing with Oracle Enterprise Manager is that you end up with a single management product that can manage all aspects of your software stack. You have complete insight into the applications running, you have roles and responsibilities, you have third party connectors for storage or other products and it makes it very easy and convenient to correlate data and events when something happens. If you use Oracle VM as well, you end up with a complete cloud portal with selfservice, chargeback, etc... Another, much simpler option, is just using yum. It is very easy to take a server and create directories and expose these through apache as repositories. You can have a simple yum config on each server pointing to a few specific repositories. It requires some manual effort in terms of creating directories, downloading packages and creating local repo files but it's easy to do and for many people a preferred solution. There are also a good number of customers that just connect their servers directly to ULN or to our free update server public-yum. Just to re-iterate, our public-yum servers have all the errata and updates available for free. Now we added another option. Many of our customers have switched from a competing Linux vendor and they had familiarity with their management tools. Switching to Oracle for support is very easy since we don't require changes to the installed servers but we also want to make sure there is a very easy and almost transparent switch for the management tools as well. While Oracle Enterprise Manager is our preferred way of managing systems, we now are offering Spacewalk 2.0 to our customers. The community project can be found here. We have made a few changes to ensure easy and complete support for Oracle Linux, tested it with public-yum, etc.. You can find the rpms in our public-yum repos at http://public-yum.oracle.com/repo/OracleLinux/OL6/. There are repositories for spacewalk server and then for each version (OL5,OL6) and architecture (x86 and x86-64) we have the client repositories as well. Spacewalk itself is only made available for OL6 x86-64. Documentation can be found here. I set it up myself and here are some quick steps on how you can get going in just a matter of minutes: Spacewalk Server Installation : 1) Installing an Oracle Database Use an existing Oracle Database or install a new Oracle Database (Standard or Enterprise Edition) [at this time use 11g, we will add support for 12c in the near future]. This database can be installed on the spacewalk server or on a separate remote server. While Oracle XE might work to create a small sample POC, we do not support the use of Oracle XE, spacewalk repositories can become large and create a significant database workload. Customers can use their existing database licenses, they can download the database with a trial licence from http://edelivery.oracle.com or Oracle Linux subscribers (customers) will be allowed to use the Oracle Database as a spacewalk repository as part of their Oracle Linux subscription at no additional cost. |NOTE : spacewalk requires the database to be configured with the UTF8 characterset. |Installation will fail if your database does not use UTF8. |To verify if your database is configured correctly, run the following command in sqlplus: | |select value from nls_database_parameters where parameter='NLS_CHARACTERSET'; |This should return 'AL32UTF8' 2) Configure the database schema for spacewalk Ideally, create a tablespace in the database to hold the spacewalk schema tables/data; create tablespace spacewalk datafile '/u01/app/oracle/oradata/orcl/spacewalk.dbf' size 10G autoextend on; Create the database user spacewalk (or use some other schema name) in sqlplus. example : create user spacewalk identified by spacewalk; grant connect, resource to spacewalk; grant create table, create trigger, create synonym, create view, alter session to spacewalk; grant unlimited tablespace to spacewalk; alter user spacewalk default tablespace spacewalk; 4) Spacewalk installation and configuration Spacewalk server requires an Oracle Linux 6 x86-64 system. Clients can be Oracle Linux 5 or 6, both 32- and 64bit. The server is only supported on OL6/64bit. The easiest way to get started is to do a 'Minimal' install of Oracle Linux on a server and configure the yum repository to include the spacewalk repo from public-yum. Once you have a system with a minimal install, modify your yum repo to include the spacewalk repo. Example : edit /etc/yum.repos.d/public-yum-ol.repo and add the following lines at the end of the file : [spacewalk] name=spacewalk baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/spacewalk20/server/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 Install the following pre-requisite packages on your spacewalk server : oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 The above RPMs can be found on the Oracle Technology Network website : http://www.oracle.com/technetwork/topics/linuxx86-64soft-092277.html As the root user, configure the library path to include the Oracle Instant Client libraries : cd /etc/ld.so.conf.d echo /usr/lib/oracle/11.2/client64/lib oracle-instantclient11.2.conf ldconfig Install spacewalk : # yum install spacewalk-oracle The above yum command should download and install all required packages to run spacewalk on your local server. | NOTE : if you did a full, desktop or workstation installation, | you have to remove the JTA package | BEFORE installing spacewalk-oracle (rpm -e --nodeps jta) Once the installation completes, simply run the spacewalk configuration tool and you are all set. (make sure to run the command with the 2 arguments) spacewalk-setup --disconnected --external-db Answer the questions during the setup, ensure you provide the current database user (example : spacewalk) and password (example : spacewalk) and database server hostname (the standard hostname of the server on which you have deployed the Oracle database) At the end of the setup script, your spacewalk server should be fully configured and you can log into the web portal. Use your favorite browser to connect to the website : http://[spacewalkserverhostname] The very first action will be to create the main admin account.

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• NUMA-aware placement of communication variables

  - by Dave

  For classic NUMA-aware programming I'm typically most concerned about simple cold, capacity and compulsory misses and whether we can satisfy the miss by locally connected memory or whether we have to pull the line from its home node over the coherent interconnect -- we'd like to minimize channel contention and conserve interconnect bandwidth. That is, for this style of programming we're quite aware of where memory is homed relative to the threads that will be accessing it. Ideally, a page is collocated on the node with the thread that's expected to most frequently access the page, as simple misses on the page can be satisfied without resorting to transferring the line over the interconnect. The default "first touch" NUMA page placement policy tends to work reasonable well in this regard. When a virtual page is first accessed, the operating system will attempt to provision and map that virtual page to a physical page allocated from the node where the accessing thread is running. It's worth noting that the node-level memory interleaving granularity is usually a multiple of the page size, so we can say that a given page P resides on some node N. That is, the memory underlying a page resides on just one node. But when thinking about accesses to heavily-written communication variables we normally consider what caches the lines underlying such variables might be resident in, and in what states. We want to minimize coherence misses and cache probe activity and interconnect traffic in general. I don't usually give much thought to the location of the home NUMA node underlying such highly shared variables. On a SPARC T5440, for instance, which consists of 4 T2+ processors connected by a central coherence hub, the home node and placement of heavily accessed communication variables has very little impact on performance. The variables are frequently accessed so likely in M-state in some cache, and the location of the home node is of little consequence because a requester can use cache-to-cache transfers to get the line. Or at least that's what I thought. Recently, though, I was exploring a simple shared memory point-to-point communication model where a client writes a request into a request mailbox and then busy-waits on a response variable. It's a simple example of delegation based on message passing. The server polls the request mailbox, and having fetched a new request value, performs some operation and then writes a reply value into the response variable. As noted above, on a T5440 performance is insensitive to the placement of the communication variables -- the request and response mailbox words. But on a Sun/Oracle X4800 I noticed that was not the case and that NUMA placement of the communication variables was actually quite important. For background an X4800 system consists of 8 Intel X7560 Xeons . Each package (socket) has 8 cores with 2 contexts per core, so the system is 8x8x2. Each package is also a NUMA node and has locally attached memory. Every package has 3 point-to-point QPI links for cache coherence, and the system is configured with a twisted ladder "mobius" topology. The cache coherence fabric is glueless -- there's not central arbiter or coherence hub. The maximum distance between any two nodes is just 2 hops over the QPI links. For any given node, 3 other nodes are 1 hop distant and the remaining 4 nodes are 2 hops distant. Using a single request (client) thread and a single response (server) thread, a benchmark harness explored all permutations of NUMA placement for the two threads and the two communication variables, measuring the average round-trip-time and throughput rate between the client and server. In this benchmark the server simply acts as a simple transponder, writing the request value plus 1 back into the reply field, so there's no particular computation phase and we're only measuring communication overheads. In addition to varying the placement of communication variables over pairs of nodes, we also explored variations where both variables were placed on one page (and thus on one node) -- either on the same cache line or different cache lines -- while varying the node where the variables reside along with the placement of the threads. The key observation was that if the client and server threads were on different nodes, then the best placement of variables was to have the request variable (written by the client and read by the server) reside on the same node as the client thread, and to place the response variable (written by the server and read by the client) on the same node as the server. That is, if you have a variable that's to be written by one thread and read by another, it should be homed with the writer thread. For our simple client-server model that means using split request and response communication variables with unidirectional message flow on a given page. This can yield up to twice the throughput of less favorable placement strategies. Our X4800 uses the QPI 1.0 protocol with source-based snooping. Briefly, when node A needs to probe a cache line it fires off snoop requests to all the nodes in the system. Those recipients then forward their response not to the original requester, but to the home node H of the cache line. H waits for and collects the responses, adjudicates and resolves conflicts and ensures memory-model ordering, and then sends a definitive reply back to the original requester A. If some node B needed to transfer the line to A, it will do so by cache-to-cache transfer and let H know about the disposition of the cache line. A needs to wait for the authoritative response from H. So if a thread on node A wants to write a value to be read by a thread on node B, the latency is dependent on the distances between A, B, and H. We observe the best performance when the written-to variable is co-homed with the writer A. That is, we want H and A to be the same node, as the writer doesn't need the home to respond over the QPI link, as the writer and the home reside on the very same node. With architecturally informed placement of communication variables we eliminate at least one QPI hop from the critical path. Newer Intel processors use the QPI 1.1 coherence protocol with home-based snooping. As noted above, under source-snooping a requester broadcasts snoop requests to all nodes. Those nodes send their response to the home node of the location, which provides memory ordering, reconciles conflicts, etc., and then posts a definitive reply to the requester. In home-based snooping the snoop probe goes directly to the home node and are not broadcast. The home node can consult snoop filters -- if present -- and send out requests to retrieve the line if necessary. The 3rd party owner of the line, if any, can respond either to the home or the original requester (or even to both) according to the protocol policies. There are myriad variations that have been implemented, and unfortunately vendor terminology doesn't always agree between vendors or with the academic taxonomy papers. The key is that home-snooping enables the use of a snoop filter to reduce interconnect traffic. And while home-snooping might have a longer critical path (latency) than source-based snooping, it also may require fewer messages and less overall bandwidth. It'll be interesting to reprise these experiments on a platform with home-based snooping. While collecting data I also noticed that there are placement concerns even in the seemingly trivial case when both threads and both variables reside on a single node. Internally, the cores on each X7560 package are connected by an internal ring. (Actually there are multiple contra-rotating rings). And the last-level on-chip cache (LLC) is partitioned in banks or slices, which with each slice being associated with a core on the ring topology. A hardware hash function associates each physical address with a specific home bank. Thus we face distance and topology concerns even for intra-package communications, although the latencies are not nearly the magnitude we see inter-package. I've not seen such communication distance artifacts on the T2+, where the cache banks are connected to the cores via a high-speed crossbar instead of a ring -- communication latencies seem more regular.

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Mscorlib mocking minus the attribute

  - by mehfuzh

  Mocking .net framework members (a.k.a. mscorlib) is always a daunting task. It’s the breed of static and final methods and full of surprises. Technically intercepting mscorlib members is completely different from other class libraries. This is the reason it is dealt differently. Generally, I prefer writing a wrapper around an mscorlib member (Ex. File.Delete(“abc.txt”)) and expose it via interface but that is not always an easy task if you already have years old codebase. While mocking mscorlib members first thing that comes to people’s mind is DateTime.Now. If you Google through, you will find tons of example dealing with just that. May be it’s the most important class that we can’t ignore and I will create an example using JustMock Q2 with the same. In Q2 2012, we just get rid of the MockClassAtrribute for mocking mscorlib members. JustMock is already attribute free for mocking class libraries. We radically think that vendor specific attributes only makes your code smelly and therefore decided the same for mscorlib. Now, I want to fake DateTime.Now for the following class: public class NestedDateTime { public DateTime GetDateTime() { return DateTime.Now; } } It is the simplest one that can be. The first thing here is that I tell JustMock “hey we have a DateTime.Now in NestedDateTime class that we want to mock”. To do so, during the test initialization I write this: .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Mock.Replace(() => DateTime.Now).In<NestedDateTime>(x => x.GetDateTime());.csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } I can also define it for all the members in the class, but that’s just a waste of extra watts. Mock.Replace(() => DateTime.Now).In<NestedDateTime>(); Now question, why should I bother doing it? The answer is that I am not using attribute and with this approach, I can mock any framework members not just File, FileInfo or DateTime. Here to note that we already mock beyond the three but when nested around a complex class, JustMock was not intercepting it correctly. Therefore, we decided to get rid of the attribute altogether fixing the issue. Finally, I write my test as usual. [TestMethod] public void ShouldAssertMockingDateTimeFromNestedClass() { var expected = new DateTime(2000, 1, 1); Mock.Arrange(() => DateTime.Now).Returns(expected); Assert.Equal(new NestedDateTime().GetDateTime(), expected); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } That’s it, we are good. Now let me do the same for a random one, let’s say I want mock a member from DriveInfo: Mock.Replace<DriveInfo[]>(() => DriveInfo.GetDrives()).In<MsCorlibFixture>(x => x.ShouldReturnExpectedDriveWhenMocked()); Moving forward, I write my test: [TestMethod] public void ShouldReturnExpectedDriveWhenMocked() { Mock.Arrange(() => DriveInfo.GetDrives()).MustBeCalled(); DriveInfo.GetDrives(); Mock.Assert(()=> DriveInfo.GetDrives()); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Here is one convention; you have to replace the mscorlib member before executing the target method that contains it. Here the call to DriveInfo is within the MsCorlibFixture therefore it should be defined during test initialization or before executing the test method. Hope this gives you the idea.

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• PASS: The Budget Process

  - by Bill Graziano

  Every fiscal year PASS creates a detailed budget.  This helps us set priorities and communicate to our members what we’re going to do in the upcoming year.  You can review the current budget on the PASS Governance page.  That page currently requires you to login but I’m talking with HQ to see if there are any legal issues with opening that up. The Accounting Team The PASS accounting team is two people.  The Executive Vice-President of Finance (“EVP”) and the PASS Accounting Manager.  Sandy Cherry is the accounting manager and works at PASS HQ.  Sandy has been with PASS since we switched management companies in 2007.  Throughout this document when I talk about any actual work related to the budget that’s all Sandy :)  She’s the glue that gets us through this process.  Last year we went through 32 iterations of the budget before the Board approved so it’s a pretty busy time for her us – well, mostly her. Fiscal Year The PASS fiscal year runs from July 1st through June 30th the following year.  Right now we’re in fiscal year 2011.  Our 2010 Summit actually occurred in FY2011.  We switched to this schedule from a calendar year in 2006.  Our goal was to have the Summit occur early in our fiscal year.  That gives us the rest of the year to handle any significant financial impact from the Summit.  If registrations are down we can reduce spending.  If registrations are up we can decide how much to increase our reserves and how much to spend.  Keep in mind that the Summit is budgeted to generate 82% of our revenue this year.  How it performs has a significant impact on our financials.  The other benefit of this fiscal year is that it matches the Microsoft fiscal year.  We sign an annual sponsorship agreement with Microsoft and it’s very helpful that our fiscal years match. This year our budget process will probably start in earnest in March or April.  I’d like to be done in early June so we can publish before July 1st.  I was late publishing it this year and I’m trying not to repeat that. Our Budget Our actual budget is an Excel spreadsheet with 36 sheets.  We remove some of those when we publish it since they include salary information.  The budget is broken up into various portfolios or departments.  We have 20 portfolios.  They include chapters, marketing, virtual chapters, marketing, etc.  Ideally each portfolio is assigned to a Board member.  Each portfolio also typically has a staff person assigned to it.  Portfolios that aren’t assigned to a Board member are monitored by HQ and the ExecVP-Finance (me).  These are typically smaller portfolios such as deferred membership or Summit futures.  (More on those in a later post.)  All portfolios are reviewed by all Board members during the budget approval process, when interim financials are released internally and at year-end. The Process Our first step is to budget revenues.  The Board determines a target attendee number.  We have formulas based on historical performance that convert that to an overall attendee revenue number.  Other revenue projections (such as vendor sponsorships) come from different parts of the organization.  I hope to have another post with more details on how we project revenues. The next step is to budget expenses.  Board members fill out a sample spreadsheet with their budget for the year.  They can add line items and notes describing what the amounts are for.  Each Board portfolio typically has from 10 to 30 line items.  Any new initiatives they want to pursue needs to be budgeted.  The Summit operations budget is managed by HQ.  It includes the cost for food, electrical, internet, etc.  Most of these come from our estimate of attendees and our contract with the convention center.  During this process the Board can ask for more or less to be spent on various line items.  For example, if we weren’t happy with the Internet at the last Summit we can ask them to look into different options and/or increasing the budget.  HQ will also make adjustments to these numbers based on what they see at the events and the feedback we receive on the surveys. After we have all the initial estimates we start reviewing the entire budget.  It is sent out to the Board and we can see what each portfolio requested and what the overall profit and loss number is.  We usually start with too much in expenses and need to cut.  In years past the Board started haggling over these numbers as a group.  This past year they decided I should take a first cut and present them with a reasonable budget and a list of what I changed.  That worked well and I think we’ll continue to do that in the future. We go through a number of iterations on the budget.  If I remember correctly, we went through 32 iterations before we passed the budget.  At each iteration various revenue and expense numbers can change.  Keep in mind that the PASS budget has 200+ line items spread over 20 portfolios.  Many of these depend on other numbers.  For example, if we decide increase the projected attendees that cascades through our budget.  At each iteration we list what changed and the impact.  Ideally these discussions will take place at a face-to-face Board meeting.  Many of them also take place over the phone.  Board members explain any increase they are asking for while performing due diligence on other budget requests.  Eventually a budget emerges and is passed. Publishing After the budget is passed we create a version without the formulas and salaries for posting on the web site.  Sandy also creates some charts to help our members understand the budget.  The EVP writes a nice little letter describing some of the changes from last year’s budget.  You can see my letter and our budget on the PASS Governance page. And then, eight months later, we start all over again.

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• To SYNC or not to SYNC – Part 3

  - by AshishRay

  I can't believe it has been almost a year since my last blog post. I know, that's an absolute no-no in the blogosphere. And I know that "I have been busy" is not a good excuse. So - without trying to come up with an excuse - let me state this - my apologies for taking such a long time to write the next Part. Without further ado, here goes. This is Part 3 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In this article, I will talk in details regarding why Data Guard SYNC is a good thing. I will also talk about distance implications for setting up such a configuration. So, Why Good? Why is Data Guard SYNC a good thing? Because, at the end of the day, this gives you the assurance of zero data loss - it doesn’t matter what outage may befall your primary system. Befall! Boy, that sounds theatrical. But seriously - think about this - it minimizes your data risks. That’s a big deal. Whether you have an outage due to bad disks, faulty hardware components, hardware / software bugs, physical data corruptions, power failures, lightning that takes out significant part of your data center, fire that melts your assets, water leakage from the cooling system, human errors such as accidental deletion of online redo log files - it doesn’t matter - you can have that “Om - peace” look on your face and then you can failover to the standby system, without losing a single bit of data in your Oracle database. You will be a hero, as shown in this not so imaginary conversation: IT Manager: Well, what’s the status? You: John is doing the trace analysis on the storage array. IT Manager: So? How long is that gonna take? You: Well, he is stuck, waiting for a response from <insert your not-so-favorite storage vendor here>. IT Manager: So, no root cause yet? You: I told you, he is stuck. We have escalated with their Support, but you know how long these things take. IT Manager: Darn it - the site is down! You: Not really … IT Manager: What do you mean? You: John is stuck, but Sreeni has already done a failover to the Data Guard standby. IT Manager: Whoa, whoa - wait! Failover means we lost some data, why did you do this without letting the Business group know? You: We didn’t lose any data. Remember, we had set up Data Guard with SYNC? So now, any problems on the production – we just failover. No data loss, and we are up and running in minutes. The Business guys don’t need to know. IT Manager: Wow! Are we great or what!! You: I guess … Ok, so you get it - SYNC is good. But as my dear friend Larry Carpenter says, “TANSTAAFL”, or "There ain't no such thing as a free lunch". Yes, of course - investing in Data Guard SYNC means that you have to invest in a low-latency network, you have to monitor your applications and database especially in peak load conditions, and you cannot under-provision your standby systems. But all these are good and necessary things, if you are supporting mission-critical apps that are supposed to be running 24x7. The peace of mind that this investment will give you is priceless, especially if you are serious about HA. How Far Can We Go? Someone may say at this point - well, I can’t use Data Guard SYNC over my coast-to-coast deployment. Most likely - true. So how far can you go? Well, we have customers who have deployed Data Guard SYNC over 300+ miles! Does this mean that you can also deploy over similar distances? Duh - no! I am going to say something here that most IT managers don’t like to hear - “It depends!” It depends on your application design, application response time / throughput requirements, network topology, etc. However, because of the optimal way we do SYNC, customers have been able to stretch Data Guard SYNC deployments over longer distances compared to traditional, storage-centric ways of doing this. The MAA Database 10.2 best practices paper Data Guard Redo Transport & Network Configuration, and Oracle Database 11.2 High Availability Best Practices Manual talk about some of these SYNC-related metrics. For example, a test deployment of Data Guard SYNC over 330 miles with 10ms latency showed an impact less than 5% for a busy OLTP application. Even if you can’t deploy Data Guard SYNC over your WAN distance, or if you already have an ASYNC standby located 1000-s of miles away, here’s another nifty way to boost your HA. Have a local standby, configured SYNC. How local is “local”? Again - it depends. One customer runs a local SYNC standby across the campus. Another customer runs it across 15 miles in another data center. Both of these customers are running Data Guard SYNC as their HA standard. If a localized outage affects their primary system, no problem! They have all the data available on the standby, to which they can failover. Very fast. In seconds. Wait - did I say “seconds”? Yes, Virginia, there is a Santa Claus. But you have to wait till the next blog article to find out more. I assure you tho’ that this time you won’t have to wait for another year for this.

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• Why JSF Matters (to You)

  - by reza_rahman

        "Those who have knowledge, don’t predict. Those who predict, don’t have knowledge."                                                                                                    – Lao Tzu You may have noticed Thoughtworks recently crowned the likes AngularJS, etc imminent successors to server-side web frameworks. They apparently also deemed it necessary to single out JSF for righteous scorn. I have to say as I was reading the analysis I couldn't help but remember they also promptly jumped on the Ruby, Rails, Clojure, etc bandwagon a good few years ago seemingly similarly crowing these dynamic languages imminent successors to Java. I remember thinking then as I do now whether the folks at Thoughtworks are really that much smarter than me or if they are simply more prone to the Hipster buzz of the day. I'll let you make the final call on that one. I also noticed mention of "J2EE" in the context of JSF and had to wonder how up-to-date or knowledgeable the person writing the analysis actually was given that the term was basically retired almost a decade ago. There's one thing that I am absolutely sure about though - as a long time pretty happy user of JSF, I had no choice but to speak up on what I believe JSF offers. If you feel the same way, I would encourage you to support the team behind JSF whose hard work you may have benefited from over the years. True to his outspoken character PrimeFaces lead Cagatay Civici certainly did not mince words making the case for the JSF ecosystem - his excellent write-up is well worth a read. He specifically pointed out the practical problems in going whole hog with bare metal JavaScript, CSS, HTML for many development teams. I'll admit I had to smile when I read his closing sentence as well as the rather cheerful comments to the post from actual current JSF/PrimeFaces users that are apparently supposed to be on a gloomy death march. In a similar vein, OmniFaces developer Arjan Tijms did a great job pointing out the fact that despite the extremely competitive server-side Java Web UI space, JSF seems to manage to always consistently come out in either the number one or number two spot over many years and many data sources - do give his well-written message in the JAX-RS user forum a careful read. I don't think it's really reasonable to expect this to be the case for so many years if JSF was not at least a capable if not outstanding technology. If fact if you've ever wondered, Oracle itself is one of the largest JSF users on the planet. As Oracle's Shay Shmeltzer explains in a recent JSF Central interview, many of Oracle's strategic products such as ADF, ADF Mobile and Fusion Applications itself is built on JSF. There are well over 3,000 active developers working on these codebases. I don't think anyone can think of a more compelling reason to make sure that a technology is as effective as possible for practical development under real world conditions. Standing on the shoulders of the above giants, I feel like I can be pretty brief in making my own case for JSF: JSF is a powerful abstraction that brings the original Smalltalk MVC pattern to web development. This means cutting down boilerplate code to the bare minimum such that you really can think of just writing your view markup and then simply wire up some properties and event handlers on a POJO. The best way to see what this really means is to compare JSF code for a pretty small case to other approaches. You should then multiply the additional work for the typical enterprise project to try to understand what the productivity trade-offs are. This is reason alone for me to personally never take any other approach seriously as my primary web UI solution unless it can match the sheer productivity of JSF. Thanks to JSF's focus on components from the ground-up JSF has an extremely strong ecosystem that includes projects like PrimeFaces, RichFaces, OmniFaces, ICEFaces and of course ADF Faces/Mobile. These component libraries taken together constitute perhaps the largest widget set ever developed and optimized for a single web UI technology. To begin to grasp what this really means, just briefly browse the excellent PrimeFaces showcase and think about the fact that you can readily use the widgets on that showcase by just using some simple markup and knowing near to nothing about AJAX, JavaScript or CSS. JSF has the fair and legitimate advantage of being an open vendor neutral standard. This means that no single company, individual or insular clique controls JSF - openness, transparency, accountability, plurality, collaboration and inclusiveness is virtually guaranteed by the standards process itself. You have the option to choose between compatible implementations, escape any form of lock-in or even create your own compatible implementation! As you might gather from the quote at the top of the post, I am not a fan of crystal ball gazing and certainly don't want to engage in it myself. Who knows? However far-fetched it may seem maybe AngularJS is the only future we all have after all. If that is the case, so be it. Unlike what you might have been told, Java EE is about choice at heart and it can certainly work extremely well as a back-end for AngularJS. Likewise, you are also most certainly not limited to just JSF for working with Java EE - you have a rich set of choices like Struts 2, Vaadin, Errai, VRaptor 4, Wicket or perhaps even the new action-oriented web framework being considered for Java EE 8 based on the work in Jersey MVC... Please note that any views expressed here are my own only and certainly does not reflect the position of Oracle as a company.

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• Data Source Connection Pool Sizing

  - by Steve Felts

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} One of the most time-consuming procedures of a database application is establishing a connection. The connection pooling of the data source can be used to minimize this overhead.  That argues for using the data source instead of accessing the database driver directly. Configuring the size of the pool in the data source is somewhere between an art and science – this article will try to move it closer to science.  From the beginning, WLS data source has had an initial capacity and a maximum capacity configuration values.  When the system starts up and when it shrinks, initial capacity is used.  The pool can grow to maximum capacity.  Customers found that they might want to set the initial capacity to 0 (more on that later) but didn’t want the pool to shrink to 0.  In WLS 10.3.6, we added minimum capacity to specify the lower limit to which a pool will shrink.  If minimum capacity is not set, it defaults to the initial capacity for upward compatibility.   We also did some work on the shrinking in release 10.3.4 to reduce thrashing; the algorithm that used to shrink to the maximum of the currently used connections or the initial capacity (basically the unused connections were all released) was changed to shrink by half of the unused connections. The simple approach to sizing the pool is to set the initial/minimum capacity to the maximum capacity.  Doing this creates all connections at startup, avoiding creating connections on demand and the pool is stable.  However, there are a number of reasons not to take this simple approach. When WLS is booted, the deployment of the data source includes synchronously creating the connections.  The more connections that are configured in initial capacity, the longer the boot time for WLS (there have been several projects for parallel boot in WLS but none that are available).  Related to creating a lot of connections at boot time is the problem of logon storms (the database gets too much work at one time).   WLS has a solution for that by setting the login delay seconds on the pool but that also increases the boot time. There are a number of cases where it is desirable to set the initial capacity to 0.  By doing that, the overhead of creating connections is deferred out of the boot and the database doesn’t need to be available.  An application may not want WLS to automatically connect to the database until it is actually needed, such as for some code/warm failover configurations. There are a number of cases where minimum capacity should be less than maximum capacity.  Connections are generally expensive to keep around.  They cause state to be kept on both the client and the server, and the state on the backend may be heavy (for example, a process).  Depending on the vendor, connection usage may cost money.  If work load is not constant, then database connections can be freed up by shrinking the pool when connections are not in use.  When using Active GridLink, connections can be created as needed according to runtime load balancing (RLB) percentages instead of by connection load balancing (CLB) during data source deployment. Shrinking is an effective technique for clearing the pool when connections are not in use.  In addition to the obvious reason that there times where the workload is lighter,  there are some configurations where the database and/or firewall conspire to make long-unused or too-old connections no longer viable.  There are also some data source features where the connection has state and cannot be used again unless the state matches the request.  Examples of this are identity based pooling where the connection has a particular owner and XA affinity where the connection is associated with a particular RAC node.  At this point, WLS does not re-purpose (discard/replace) connections and shrinking is a way to get rid of the unused existing connection and get a new one with the correct state when needed. So far, the discussion has focused on the relationship of initial, minimum, and maximum capacity.  Computing the maximum size requires some knowledge about the application and the current number of simultaneously active users, web sessions, batch programs, or whatever access patterns are common.  The applications should be written to only reserve and close connections as needed but multiple statements, if needed, should be done in one reservation (don’t get/close more often than necessary).  This means that the size of the pool is likely to be significantly smaller then the number of users.   If possible, you can pick a size and see how it performs under simulated or real load.  There is a high-water mark statistic (ActiveConnectionsHighCount) that tracks the maximum connections concurrently used.  In general, you want the size to be big enough so that you never run out of connections but no bigger.   It will need to deal with spikes in usage, which is where shrinking after the spike is important.  Of course, the database capacity also has a big influence on the decision since it’s important not to overload the database machine.  Planning also needs to happen if you are running in a Multi-Data Source or Active GridLink configuration and expect that the remaining nodes will take over the connections when one of the nodes in the cluster goes down.  For XA affinity, additional headroom is also recommended.  In summary, setting initial and maximum capacity to be the same may be simple but there are many other factors that may be important in making the decision about sizing.

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• PHP pages working slow from time to time

  - by user1038179

  I have VPS with limit of 2GB of ram and 8 CPU cores. I have 5 sites on that VPS (one of them is just for testing, no visitors exept me). All 5 sites are image galleries, like wallpaper sites. Last week I noticed problem on one site (main domain, used for name servers, and also with most traffic, visitors). That site has two image galleries, one is old static html gallery made few years ago and another, main, is powered by ZENPhoto CMS. Also I have that same gallery CMS on another two sites on that same VPS (on one running site and on one just for testing site). On other two sites I have diferent PHP driven gallery. Problem is that after some time (it vary from 10 minutes to few hours after apache restart), loading of pages on main site becomes very slow, or I get 503 Service Temporarily Unavailable error. So pages becomes unavailable. But just that part with new CMS gallery, old part of site with static html pages are working fast and just fine. Also other two sites with same CMS gallery and other two with different PHP driven gallery are working fine and fast at the same time. I thought it must be something with CMS on that main site, because other sites are working nice. Then I tryed to open contact and guest book pages on that main site which are outside of that CMS but also PHP pages, and they do not load too, but that same contact php scipts are working on other sites at the same time. So, when site starts to hangs, ONLY PHP generated content is not working, like I said other static pages are working. And, ONLY on that one main site I have problems. Then I need to restart Apache, after restart everything is vorking nice and fast, for some time, than again, just PHP pages on main site are becomming slower. If I do not restart apache that slowness take some time (several minutes, hours, depending ot traffic) and during that time PHP diven content is loading very slow or unavailable on that site. After sime time, on moments everything start to work and is fast again for some time, and again. In hours with more traffic PHP content is loading slowly or it is unavailable, in hours with less traffic it is sometimes fast and sometimes little bit slower than usually. And ones again, only on that main site, and only PHP driven pages, static pages are working fast even in most traffic hours also other sites with even same CMS are working fast. Currently I have about 7000 unique visitors on that site but site worked nice even with 11500 visitors per day. And about 17000 in total visitors on VPS, all sites ( about 3 pages per unique visitor). When site start to slow down sometimes in apache status I can see something like this: mod_fcgid status: Total FastCGI processes: 37 Process: php5 (/usr/local/cpanel/cgi-sys/php5)Pid Active Idle Accesses State 11300 39 28 7 Working 11274 47 28 7 Working 11296 40 29 3 Working 11283 45 30 3 Working 11304 36 31 1 Working 11282 46 32 3 Working 11292 42 33 1 Working 11289 44 34 1 Working 11305 35 35 0 Working 11273 48 36 2 Working 11280 47 39 1 Working 10125 133 40 12 Exiting(communication error) 11294 41 41 1 Exiting(communication error) 11277 47 42 2 Exiting(communication error) 11291 43 43 1 Exiting(communication error) 10187 108 43 10 Exiting(communication error) 10209 95 44 7 Exiting(communication error) 10171 113 44 5 Exiting(communication error) 11275 47 47 1 Exiting(communication error) 10144 125 48 8 Exiting(communication error) 10086 149 48 20 Exiting(communication error) 10212 94 49 5 Exiting(communication error) 10158 118 49 5 Exiting(communication error) 10169 114 50 4 Exiting(communication error) 10105 141 50 16 Exiting(communication error) 10094 146 50 15 Exiting(communication error) 10115 139 51 17 Exiting(communication error) 10213 93 51 9 Exiting(communication error) 10197 103 51 7 Exiting(communication error) Process: php5 (/usr/local/cpanel/cgi-sys/php5)Pid Active Idle Accesses State 7983 1079 2 149 Ready 7979 1079 11 151 Ready Process: php5 (/usr/local/cpanel/cgi-sys/php5)Pid Active Idle Accesses State 7990 1066 0 57 Ready 8001 1031 64 35 Ready 7999 1032 94 29 Ready 8000 1031 91 36 Ready 8002 1029 34 52 Ready Process: php5 (/usr/local/cpanel/cgi-sys/php5)Pid Active Idle Accesses State 7991 1064 29 115 Ready When it is working nicly there is no lines with "Exiting(communication error)" Active and Idle are time active and time since last request, in seconds. Here are system info. Sysem info: Total processors: 8 Processor #1 Vendor GenuineIntel Name Intel(R) Xeon(R) CPU E5440 @ 2.83GHz Speed 88.320 MHz Cache 6144 KB All other seven are the same. System Information Linux vps.nnnnnnnnnnnnnnnnn.nnn 2.6.18-028stab099.3 #1 SMP Wed Mar 7 15:20:22 MSK 2012 x86_64 x86_64 x86_64 GNU/Linux Current Memory Usage total used free shared buffers cached Mem: 8388608 882164 7506444 0 0 0 -/+ buffers/cache: 882164 7506444 Swap: 0 0 0 Total: 8388608 882164 7506444 Current Disk Usage Filesystem Size Used Avail Use% Mounted on /dev/vzfs 100G 34G 67G 34% / none System Details: Running on: Apache/2.2.22 System info: (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fcgid/2.3.6 Powered by: PHP/5.3.10 Current Configuration Default PHP Version (.php files) 5 PHP 5 Handler fcgi PHP 4 Handler suphp Apache suEXEC on Apache Ruid2 off PHP 4 Handler suphp Apache suEXEC on Apache Configuration The following settings have been saved: fileetag: All keepalive: On keepalivetimeout: 3 maxclients: 150 maxkeepaliverequests: 10 maxrequestsperchild: 10000 maxspareservers: 10 minspareservers: 5 root_options: ExecCGI, FollowSymLinks, Includes, IncludesNOEXEC, Indexes, MultiViews, SymLinksIfOwnerMatch serverlimit: 256 serversignature: Off servertokens: Full sslciphersuite: ALL:!ADH:RC4+RSA:+HIGH:+MEDIUM:-LOW:-SSLv2:-EXP:!kEDH startservers: 5 timeout: 30 I hope, I explained my problem nicely. Any help would be nice.

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• Confirm disk is broken when it passes all diagnostics

  - by Halfgaar

  I have a system with a potentially broken disk, but the disk passes all manner of diagnostics. I have been unable to confirm that the disk is broken. What are my options? I could just replace the disk, but because this situation is very similar to another more severe situation I have (long story), I'd like to actually make a proper diagnosis as opposed to randomly binning hardware. The issue and history is this: I had a Debian Linux PC (500 MHz P3) acting as router, nagios and munin. It crashed every couple of weeks. No logs or dmesg could be obtained (because it's an old Compaq that only boots when you configure it as keyboardless, making connecting a keyboard later, once it's booted, impossible). At the time, I just replaced the computer with another Compaq (P4 2.4 GHz) because I thought the hardware was faulty. However, it still crashed every couple of weeks. the difference is that on this computer, I can still SSH into it. It gives all kinds of errors on hda. I'd like to confirm that the disk is broken, but nothing I do confirms this: SMART error logs shows no errors. Normally when a disk starts acting up, SMART my pass, but it still records a read-error in the error log. SMART self-test (smartctl -t long /dev/sda) completes without errors. re-allocated sector count (a tell-tale parameter) has been 31 all its life, even when the disk was still in use in my desktop PC years ago, and it still is. The figure never changed. dd if=/dev/sda of=/dev/null bs=4096 passes with flying colors. What else can I do to assess the health of the drive? Again, this is not about making this router fully functional again, this is a disk forensic question, because it just so happens that I have another server that potentially has the same problem, and knowing the answer to this will possibly help me greatly. For the record, below are logs and such. This is the smartctl -a output: smartctl 5.40 2010-07-12 r3124 [i686-pc-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Seagate Barracuda 7200.7 and 7200.7 Plus family Device Model: ST3120026A Serial Number: 5JT1CLQM Firmware Version: 3.06 User Capacity: 120,034,123,776 bytes Device is: In smartctl database [for details use: -P show] ATA Version is: 6 ATA Standard is: ATA/ATAPI-6 T13 1410D revision 2 Local Time is: Mon Jul 1 21:18:33 2013 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 24) The self-test routine was aborted by the host. Total time to complete Offline data collection: ( 430) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. No General Purpose Logging support. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 85) minutes. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 050 046 006 Pre-fail Always - 47766662 3 Spin_Up_Time 0x0003 097 096 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 10 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 31 7 Seek_Error_Rate 0x000f 084 060 030 Pre-fail Always - 820305 9 Power_On_Hours 0x0032 048 048 000 Old_age Always - 46373 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 605 194 Temperature_Celsius 0x0022 036 065 000 Old_age Always - 36 195 Hardware_ECC_Recovered 0x001a 050 046 000 Old_age Always - 47766662 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 196 000 Old_age Always - 6 200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline - 0 202 Data_Address_Mark_Errs 0x0032 100 253 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Aborted by host 80% 46361 - # 2 Extended offline Completed without error 00% 46358 - # 3 Short offline Completed without error 00% 12046 - # 4 Extended offline Completed without error 00% 10472 - # 5 Short offline Completed without error 00% 10471 - # 6 Short offline Completed without error 00% 10471 - # 7 Short offline Completed without error 00% 6770 - # 8 Extended offline Aborted by host 90% 5958 - # 9 Extended offline Aborted by host 90% 5951 - #10 Short offline Completed without error 00% 5024 - #11 Extended offline Aborted by host 80% 5024 - #12 Short offline Completed without error 00% 3697 - #13 Short offline Completed without error 00% 237 - #14 Short offline Completed without error 00% 145 - #15 Short offline Completed without error 00% 69 - #16 Extended offline Completed without error 00% 68 - #17 Short offline Completed without error 00% 66 - #18 Short offline Completed without error 00% 49 - #19 Short offline Completed without error 00% 29 - #20 Short offline Completed without error 00% 29 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. And this is the dmesg error when it has crashed (which repeats for a bunch of different sectors): [1755091.211136] sd 0:0:0:0: [sda] Unhandled error code [1755091.211144] sd 0:0:0:0: [sda] Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK [1755091.211151] sd 0:0:0:0: [sda] CDB: Read(10): 28 00 08 fe ad 38 00 00 08 00 [1755091.211166] end_request: I/O error, dev sda, sector 150908216

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