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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Keep it Professional &ndash; Multiple Environments

  - by AjarnMark

  I have certainly been reading blogs a whole lot more than writing them the last several weeks, and it’s about time I got back to writing.  I have been collecting several topics and references for blog posts…some of which will probably just never get written as the timeliness of the topics fade over time.  Nonetheless, I’m back, and I think it is time to revive my Doing Business Right series, this time coming from the slant of managing a development team rather than the previous angle of being self-employed.  First up: separating Dev, Test, and Prod. A few months ago, Colin Stasiuk (@BenchmarkIT) wrote a great post about separating your Dev, Test/UAT, and Prod environments.  This post covers all the important points such as removing Developer access from both PROD and UAT, and the importance of proper deployment (a.k.a. promotion) procedures.  I won’t repeat it all here, go read the original!  But what I do want to address is what I believe to be the #1 excuse people use for not having separate environments:  Money.  I discussed this briefly in my comment on Colin’s post at the time, but let me repeat it here and expand on it a bit. Don’t let the size of your company or the size of its budget dictate whether you do things professionally or not.  I am convinced that most developers and development teams would agree that it is a best practice to have separate environments for development, testing, and production (a.k.a. Live).  So why don’t they?  Because they think that it means separate servers which means more money.  While having separate physical servers for the different environments would be ideal, it is not an absolute requirement in order to make this work.  Here are a few ideas: Use multiple instances of SQL Server and multiple Web Sites with Headers or Ports.  For no additional fees* you can install multiple instances of SQL Server on the same machine.  This gives you a nice separation, allowing you to even use the same database names as will appear in PROD, yet isolating the data and security access.  And in IIS, you can create multiple Web Sites on the same server just by using Host Headers or different port numbers to separate them.  This approach does still pose the risk of non-Prod environments impacting performance on Prod, but when your application is busy enough for that to be a concern, you can probably afford one of the other options. Use desktop PCs instead of servers.  Instead of investing in full server-grade hardware, you can mimic the separate environments on old desktop PCs and at least get functional equivalency, if not performance matching.  The last I checked, Microsoft did not require separate licensing for SQL Server if that installation was used exclusively for dev or test purposes*.  There may be some version or performance differences between this approach and what you have in Prod, but you have isolated test from impacting Prod resources this way. Virtualization.  This is of course one of the hot topics of the day, and I would be remiss if I did not suggest this.  It is quite easy these days to setup virtual machines so that, again, your environments are fairly isolated from one another, and you retain all the security and procedural benefits of having separate environments. So the point is, keep your high professional standards intact.  You don’t need to compromise on using proper procedure just because you work in a small company with a small budget.  Keep doing things the right way! By the way, where I work, our DEV environment is not on a server.  All development is done on the developer’s individual workstation where it can be isolated from other developers’ work for the duration of writing the code, but also where the developers have to reconcile (merge) differences in code under concurrent development.  This usually means that each change is executed multiple times (once per developer to update their environments with the latest changes from others) giving us an extra, informal. test deployment before even going to the Test/UAT server.  It also means that if the network goes down, the developers can continue to hum along because they are not dependent on networked resources.  In fact, they will likely be even more productive because they aren’t being interrupted by email…but that’s another post I need to write. * I am not a lawyer, nor a licensing specialist, but it appeared to be so the last time I checked.  When in doubt, consult an expert on the topic.

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• User-Defined Customer Events & their impact (FA Type Profile)

  - by Rajesh Sharma

  CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what is the impact in having a user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events that extend or simulate base customer events, the ones that are included in the base product, ensure that there is no other impact either direct or indirect to other business functions that the application has to offer.  

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• Package Manager Console For More Than Managing Packages

  - by Steve Michelotti

  Like most developers, I prefer to not have to pick up the mouse if I don’t have to. I use the Executor launcher for almost everything so it’s extremely rare for me to ever click the “Start” button in Windows. I also use shortcuts keys when I can so I don’t have to pick up the mouse. By now most people know that the Package Manager Console that comes with NuGet is PowerShell embedded inside of Visual Studio. It is based on its PowerConsole predecessor which was the first (that I’m aware of) to embed PowerShell inside of Visual Studio and give access to the Visual Studio automation DTE object. It does this through an inherent $dte variable that is automatically available and ready for use. This variable is also available inside of the NuGet Package Manager console. Adding a new class file to a Visual Studio project is one of those mundane tasks that should be easier. First I have to pick up the mouse. Then I have to right-click where I want it file to go and select “Add –> New Item…” or “Add –> Class…”   If you know the Ctrl+Shift+A shortcut, then you can avoid the mouse for adding a new item but you have to manually assign a shortcut for adding a new class. At this point it pops up a dialog just so I can enter the name of the class I want. Since this is one of the most common tasks developers do, I figure there has to be an easier way and a way that avoids picking up the mouse and popping up dialogs. This is where your embedded PowerShell prompt in Visual Studio comes in. The first thing you should do is to assign a keyboard shortcut so that you can get a PowerShell prompt (i.e., the Package Manager console) quickly without ever picking up the mouse. I assign “Ctrl+P, Ctrl+M” because “P + M” stands for “Package Manager” so it is easy to remember:   At this point I can type this command to add a new class: PM> $dte.ItemOperations.AddNewItem("Code\Class", "Foo.cs") which will result in the class being added: At this point I’ve satisfied my original goal of not having to pick up a mouse and not having the “Add New Item” dialog pop up. However, having to remember that $dte method call is not very user-friendly at all. The best thing to do is to make this a re-usable function that always loads when Visual Studio starts up. There is a $profile variable that you can use to figure out where that location is for your machine: PM> $profile C:\Users\steve.michelotti\Documents\WindowsPowerShell\NuGet_profile.ps1 If the NuGet_profile.ps1 file does not already exist, you can just create it yourself and place it in the directory. Now you can put a function inside like this: 1: function addClass($className) 2: { 3: if ($className.EndsWith(".cs") -eq $false) { 4: $className = $className + ".cs" 5: } 6: 7: $dte.ItemOperations.AddNewItem("Code\Class", $className) 8: } Since it’s in the NuGet_profile.ps1 file, this function will automatically always be available for me after starting Visual Studio. Now I can simply do this: PM> addClass Foo At this point, we have a *very* nice developer experience. All I did to add a new class was: “Ctrl-P, Ctrl-M”, then “addClass Foo”. No mouse, no pop up dialogs, no complex commands to remember. In fact, PowerShell gives you auto-completion as well. If I type “addc” followed by [TAB], then intellisense pops up: You can see my custom function appear in intellisense above. Now I can type the next letter “c” and [TAB] to auto-complete the command. And if that’s still too many key strokes for you, then you can create your own PowerShell custom alias for your function like this: PM> Set-Alias addc addClass PM> addc Foo While all this is very useful, I did run into some issues which prompted me to make even further customization. This command will add the new class file to the current active directory. Depending on your context, this may not be what you want. For example, by convention all view model objects go in the “Models” folder in an MVC project. So if the current document is in the Controllers folder, it will add your class to that folder which is not what you want. You want it to always add it to the “Models” folder if you are adding a new model in an MVC project. For this situation, I added a new function called “addModel” which looks like this: 1: function addModel($className) 2: { 3: if ($className.EndsWith(".cs") -eq $false) { 4: $className = $className + ".cs" 5: } 6: 7: $modelsDir = $dte.ActiveSolutionProjects[0].UniqueName.Replace(".csproj", "") + "\Models" 8: $dte.Windows.Item([EnvDTE.Constants]::vsWindowKindSolutionExplorer).Activate() 9: $dte.ActiveWindow.Object.GetItem($modelsDir).Select([EnvDTE.vsUISelectionType]::vsUISelectionTypeSelect) 10: $dte.ItemOperations.AddNewItem("Code\Class", $className) 11: } First I figure out the path to the Models directory on line #7. Then I activate the Solution Explorer window on line #8. Then I make sure the Models directory is selected so that my context is correct when I add the new class and it will be added to the Models directory as desired. These are just a couple of examples for things you can do with the PowerShell prompt that you have available in the Package Manager console. As developers we spend so much time in Visual Studio, why would you not customize it so that you can work in whatever way you want to work?! The next time you’re not happy about the way Visual Studio makes you do a particular task – automate it! The sky is the limit.

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• Deep in the Heart of Texas

  - by Applications User Experience

  Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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• Guidance: How to layout you files for an Ideal Solution

  - by Martin Hinshelwood

  Creating a solution and having it maintainable over time is an art and not a science. I like being pedantic and having a place for everything, no matter how small. For setting up the Areas to run Multiple projects under one solution see my post on  When should I use Areas in TFS instead of Team Projects and for an explanation of branching see Guidance: A Branching strategy for Scrum Teams. Update 17th May 2010 – We are currently trialling running a single Sprint branch to improve our history. Whenever I setup a new Team Project I implement the basic version control structure. I put “readme.txt” files in the folder structure explaining the different levels, and a solution file called “[Client].[Product].sln” located at “$/[Client]/[Product]/DEV/Main” within version control. Developers should add any projects you need to create to that solution in the format “[Client].[Product].[ProductArea].[Assembly]” and they will automatically be picked up and built automatically when you setup Automated Builds using Team Foundation Build. All test projects need to be done using MSTest to get proper IDE and Team Foundation Build integration out-of-the-box and be named for the assembly that it is testing with a naming convention of “[Client].[Product].[ProductArea].[Assembly].Tests” Here is a description of the folder layout; this content should be replicated in readme files under version control in the relevant locations so that even developers new to the project can see how to do it. Figure: The Team Project level - at this level there should be a folder for each the products that you are building if you are using Areas correctly in TFS 2010. You should try very hard to avoided spaces as these things always end up in a URL eventually e.g. "Code Auditor" should be "CodeAuditor". Figure: Product Level - At this level there should be only 3 folders (DEV, RELESE and SAFE) all of which should be in capitals. These folders represent the three stages of your application production line. Each of them may contain multiple branches but this format leaves all of your branches at the same level. Figure: The DEV folder is where all of the Development branches reside. The DEV folder will contain the "Main" branch and all feature branches is they are being used. The DEV designation specifies that all code in every branch under this folder has not been released or made ready for release. And feature branches MUST merge (Forward Integrate) from Main and stabilise prior to merging (Reverse Integration) back down into Main and being decommissioned. Figure: In the Feature branching scenario only merges are allowed onto Main, no development can be done there. Once we have a mature product it is important that new features being developed in parallel are kept separate. This would most likely be used if we had more than one Scrum team working on a single product. Figure: when we are ready to do a release of our software we will create a release branch that is then stabilised prior to deployment. This protects the serviceability of of our released code allowing developers to fix bugs and re-release an existing version. Figure: All bugs found on a release are fixed on the release.  All bugs found in a release are fixed on the release and a new deployment is created. After the deployment is created the bug fixes are then merged (Reverse Integration) into the Main branch. We do this so that we separate out our development from our production ready code.  Figure: SAFE or RTM is a read only record of what you actually released. Labels are not immutable so are useless in this circumstance.  When we have completed stabilisation of the release branch and we are ready to deploy to production we create a read-only copy of the code for reference. In some cases this could be a regulatory concern, but in most cases it protects the company building the product from legal entanglements based on what you did or did not release. Figure: This allows us to reference any particular version of our application that was ever shipped.   In addition I am an advocate of having a single solution with all the Project folders directly under the “Trunk”/”Main” folder and using the full name for the project folders.. Figure: The ideal solution If you must have multiple solutions, because you need to use more than one version of Visual Studio, name the solutions “[Client].[Product][VSVersion].sln” and have it reside in the same folder as the other solution. This makes it easier for Automated build and improves the discoverability of your code and its dependencies. Send me your feedback!   Technorati Tags: VS ALM,VSTS Developing,VS 2010,VS 2008,TFS 2010,TFS 2008,TFBS

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• Ubutu 14.04 triple screen, third screen black and X cursor

  - by Horse

  I am having some issues getting my third screen working properly. I had triple screens working fine on 12.04, using 2 nvidia cards. Did a fresh install of 14.04 and having no end of problems getting it working. It either will just be disabled, or the screen is black with the cursor as an X. I can only enable it from the nvidia server settings tool. The Ubuntu native display settings won't even show the 3rd screen. I tried copying the xorg.conf from my old install, which upon restarting X worked fine on the login screen, but then it just sat there after I logged in and didn’t do anything (mouse was still working). I am using gnome-session-fallback instead of unity if that makes any difference. Still having these issues if I try unity though. How do I get my 3rd screen working and displaying a desktop? Here is my current xorg.conf # nvidia-settings: X configuration file generated by nvidia-settings # nvidia-settings: version 331.20 (buildd@roseapple) Mon Feb 3 15:07:22 UTC 2014 Section "ServerLayout" Identifier "Layout0" Screen 0 "Screen0" 0 0 Screen 1 "Screen1" RightOf "Screen0" InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" Option "Xinerama" "0" EndSection Section "Files" EndSection Section "InputDevice" # generated from default Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/psaux" Option "Emulate3Buttons" "no" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" # generated from default Identifier "Keyboard0" Driver "kbd" EndSection Section "Monitor" # HorizSync source: edid, VertRefresh source: edid Identifier "Monitor0" VendorName "Unknown" ModelName "DELL 1907FP" HorizSync 30.0 - 81.0 VertRefresh 56.0 - 76.0 Option "DPMS" EndSection Section "Monitor" # HorizSync source: unknown, VertRefresh source: unknown Identifier "Monitor1" VendorName "Unknown" ModelName "DELL 1907FP" HorizSync 0.0 - 0.0 VertRefresh 0.0 Option "DPMS" EndSection Section "Monitor" Identifier "Monitor2" VendorName "Unknown" ModelName "DELL 1907FP" HorizSync 30.0 - 81.0 VertRefresh 56.0 - 76.0 EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GTX 580" BusID "PCI:1:0:0" EndSection Section "Device" Identifier "Device1" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 520" BusID "PCI:3:0:0" EndSection Section "Device" Identifier "Device2" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 520" BusID "PCI:3:0:0" EndSection Section "Screen" # Removed Option "metamodes" "DVI-I-2: nvidia-auto-select +0+0, DVI-I-3: nvidia-auto-select +1280+0" # Removed Option "metamodes" "DVI-I-2: nvidia-auto-select +0+0" # Removed Option "SLI" "Off" # Removed Option "BaseMosaic" "off" # Removed Option "metamodes" "GPU-109d4eb8-b40b-87d7-3fd6-95830d1d5215.DVI-I-2: nvidia-auto-select +0+0, GPU-109d4eb8-b40b-87d7-3fd6-95830d1d5215.DVI-I-3: nvidia-auto-select +1280+0, GPU-82e96214-175e-5e6a-218c-5bdbc948daf2.DVI-I-1: nvidia-auto-select +3200+0" # Removed Option "SLI" "off" # Removed Option "BaseMosaic" "on" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "Stereo" "0" Option "nvidiaXineramaInfoOrder" "DFP-0" Option "metamodes" "DVI-I-2: nvidia-auto-select +0+0, DVI-I-3: nvidia-auto-select +1280+0" Option "SLI" "Off" Option "MultiGPU" "Off" Option "BaseMosaic" "off" SubSection "Display" Depth 24 EndSubSection EndSection Section "Screen" # Removed Option "metamodes" "nvidia-auto-select +0+0" # Removed Option "metamodes" "DVI-I-3: nvidia-auto-select +0+0" Identifier "Screen1" Device "Device1" Monitor "Monitor1" DefaultDepth 24 Option "Stereo" "0" Option "metamodes" "nvidia-auto-select +0+0" Option "SLI" "Off" Option "MultiGPU" "Off" Option "BaseMosaic" "off" SubSection "Display" Depth 24 EndSubSection EndSection Section "Screen" Identifier "Screen2" Device "Device2" Monitor "Monitor2" DefaultDepth 24 Option "Stereo" "0" Option "metamodes" "nvidia-auto-select +0+0" Option "SLI" "Off" Option "MultiGPU" "Off" Option "BaseMosaic" "off" SubSection "Display" Depth 24 EndSubSection EndSection Here is my old 'working in 12.04' xorg.conf # nvidia-settings: X configuration file generated by nvidia-settings # nvidia-settings: version 310.19 ([email protected]) Thu Nov 8 02:08:55 PST 2012 Section "ServerLayout" # Removed Option "Xinerama" "0" Identifier "Layout0" Screen 0 "Screen0" 0 0 Screen 1 "Screen1" RightOf "Screen2" Screen 2 "Screen2" RightOf "Screen0" InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" Option "Xinerama" "1" EndSection Section "Files" EndSection Section "InputDevice" # generated from default Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/psaux" Option "Emulate3Buttons" "no" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" # generated from default Identifier "Keyboard0" Driver "kbd" EndSection Section "Monitor" # HorizSync source: edid, VertRefresh source: edid Identifier "Monitor0" VendorName "Unknown" ModelName "DELL 1907FP" HorizSync 30.0 - 81.0 VertRefresh 56.0 - 76.0 Option "DPMS" EndSection Section "Monitor" # HorizSync source: unknown, VertRefresh source: unknown Identifier "Monitor1" VendorName "Unknown" ModelName "DELL 1907FP" HorizSync 30.0 - 81.0 VertRefresh 56.0 - 76.0 Option "DPMS" EndSection Section "Monitor" Identifier "Monitor2" VendorName "Unknown" ModelName "Apple Cinema HD" HorizSync 74.0 - 74.6 VertRefresh 59.9 - 60.0 EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GTX 580" BusID "PCI:1:0:0" Screen 0 EndSection Section "Device" Identifier "Device1" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 520" BusID "PCI:3:0:0" EndSection Section "Device" Identifier "Device2" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GTX 580" BusID "PCI:1:0:0" Screen 1 EndSection Section "Screen" # Removed Option "metamodes" "DFP-0: nvidia-auto-select +0+0, DFP-2: nvidia-auto-select +1280+0" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "Stereo" "0" Option "metamodes" "DFP-0: nvidia-auto-select +0+0; DFP-0: nvidia-auto-select +0+0; DFP-0: 1280x1024_75 +0+0; DFP-0: 1152x864 +0+0; DFP-0: 1024x768 +0+0; DFP-0: 1024x768_60 +0+0; DFP-0: 800x600 +0+0; DFP-0: 800x600_60 +0+0; DFP-0: 640x480 +0+0; DFP-0: 640x480_60 +0+0; DFP-0: nvidia-auto-select +0+0 {viewportout=1280x720+0+152}" SubSection "Display" Depth 24 EndSubSection EndSection Section "Screen" Identifier "Screen1" Device "Device1" Monitor "Monitor1" DefaultDepth 24 Option "Stereo" "0" Option "metamodes" "nvidia-auto-select +0+0" SubSection "Display" Depth 24 EndSubSection EndSection Section "Screen" Identifier "Screen2" Device "Device2" Monitor "Monitor2" DefaultDepth 24 Option "Stereo" "0" Option "metamodes" "DFP-2: nvidia-auto-select +0+0" SubSection "Display" Depth 24 EndSubSection EndSection Section "Extensions" Option "Composite" "Disable" EndSection

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• Limitations of User-Defined Customer Events (FA Type Profile)

  - by Rajesh Sharma

  CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what are limitations in having user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events, you should be aware that you don't extend or simulate base customer events, the ones that are included in the base product, as they are further used to provide/validate additional business functions.  

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• Collision Detection on floor tiles Isometric game

  - by Anivrom

  I am having a very hard to time figuring out a bug in my code. It should have taken me 20 minutes but instead I've been working on it for over 12 hours. I am writing a isometric tile based game where the characters can walk freely amongst the tiles, but not be able to cross over to certain tiles that have a collides flag. Sounds easy enough, just check ahead of where the player is going to move using a Screen Coordinates to Tile method and check the tiles array using our returned xy indexes to see if its collidable or not. if its not, then don't move the character. The problem I'm having is my Screen to Tile method isn't spitting out the proper X,Y tile indexes. This method works flawlessly for selecting tiles with the mouse. NOTE: My X tiles go from left to right, and my Y tiles go from up to down. Reversed from some examples on the net. Here's the relevant code: public Vector2 ScreentoTile(Vector2 screenPoint) { //Vector2 is just a object with x and y float properties //camOffsetX,Y are my camera values that I use to shift everything but the //current camera target when the target moves //tilescale = 128, screenheight = 480, the -46 offset is to center // vertically + 16 px for some extra gfx in my tile png Vector2 tileIndex = new Vector2(-1,-1); screenPoint.x -= camOffsetX; screenPoint.y = screenHeight - screenPoint.y - camOffsetY - 46; tileIndex.x = (screenPoint.x / tileScale) + (screenPoint.y / (tileScale / 2)); tileIndex.y = (screenPoint.x / tileScale) - (screenPoint.y / (tileScale / 2)); return tileIndex; } The method that calls this code is: private void checkTileTouched () { if (Gdx.input.justTouched()) { if (last.x >= 0 && last.x < levelWidth && last.y >= 0 && last.y < levelHeight) { if (lastSelectedTile != null) lastSelectedTile.setColor(1, 1, 1, 1); Sprite sprite = levelTiles[(int) last.x][(int) last.y].sprite; sprite.setColor(0, 0.3f, 0, 1); lastSelectedTile = sprite; } } if (touchDown) { float moveX=0,moveY=0; Vector2 pos = new Vector2(); if (player.direction == direction_left) { moveX = -(player.moveSpeed); moveY = -(player.moveSpeed / 2); Gdx.app.log("Movement", String.valueOf("left")); } else if (player.direction == direction_upleft) { moveX = -(player.moveSpeed); moveY = 0; Gdx.app.log("Movement", String.valueOf("upleft")); } else if (player.direction == direction_up) { moveX = -(player.moveSpeed); moveY = player.moveSpeed / 2; Gdx.app.log("Movement", String.valueOf("up")); } else if (player.direction == direction_upright) { moveX = 0; moveY = player.moveSpeed; Gdx.app.log("Movement", String.valueOf("upright")); } else if (player.direction == direction_right) { moveX = player.moveSpeed; moveY = player.moveSpeed / 2; Gdx.app.log("Movement", String.valueOf("right")); } else if (player.direction == direction_downright) { moveX = player.moveSpeed; moveY = 0; Gdx.app.log("Movement", String.valueOf("downright")); } else if (player.direction == direction_down) { moveX = player.moveSpeed; moveY = -(player.moveSpeed / 2); Gdx.app.log("Movement", String.valueOf("down")); } else if (player.direction == direction_downleft) { moveX = 0; moveY = -(player.moveSpeed); Gdx.app.log("Movement", String.valueOf("downleft")); } //Player.moveSpeed is 1 //tileObjects.x is drawn in the center of the screen (400px,240px) // the sprite width is 64, height is 128 testX = moveX * 10; testY = moveY * 10; testX += tileObjects.get(player.zIndex).x + tileObjects.get(player.zIndex).sprite.getWidth() / 2; testY += tileObjects.get(player.zIndex).y + tileObjects.get(player.zIndex).sprite.getHeight() / 2; moveX += tileObjects.get(player.zIndex).x + tileObjects.get(player.zIndex).sprite.getWidth() / 2; moveY += tileObjects.get(player.zIndex).y + tileObjects.get(player.zIndex).sprite.getHeight() / 2; pos = ScreentoTile(new Vector2(moveX,moveY)); Vector2 pos2 = ScreentoTile(new Vector2(testX,testY)); if (!levelTiles[(int) pos2.x][(int) pos2.y].collides) { Vector2 newPlayerPos = ScreentoTile(new Vector2(moveX,moveY)); CenterOnCoord(moveX,moveY); player.tileX = (int)newPlayerPos.x; player.tileY = (int)newPlayerPos.y; } } } When the player is moving to the left (downleft-ish from the viewers point of view), my Pos2 X values decrease as expected but pos2 isnt checking ahead on the x tiles, it is checking ahead on the Y tiles(as if we were moving DOWN, not left), and vice versa, if the player moves down, it will check ahead on the X values (as if we are moving LEFT, instead of DOWN). instead of the Y values. I understand this is probably the most confusing and horribly written post ever, but I'm confused myself so I'm having a hard time explaining it to others lol. if you need more information please ask!! I'm so frustrated after over 12 hours of working on it I'm about to give up.

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• My Red Gate Experience

  - by Colin Rothwell

  I’m Colin, and I’ve been an intern working with Mike in publishing on Simple-Talk and SQLServerCentral for the past ten weeks. I’ve mostly been working “behind the scenes”, making improvements to the spam filtering, along with various other small tweaks. When I arrived at Red Gate, one of the first things Mike asked me was what I wanted to get out of the internship. It wasn’t a question I’d given a great deal of thought to, but my immediate response was the same as almost anybody: to support my growing family. Well, ok, not quite that, but money was certainly a motivator, along with simply making sure that I didn’t get bored over the summer. Three months is a long time to fill, and many of my friends end up getting bored, or worse, knitting obsessively. With the arrogance which seems fairly common among Cambridge people, I wasn’t expecting to really learn much here! In my mind, the part of the year where I am at Uni is the part where I learn things, whilst Red Gate would be an opportunity to apply what I’d learnt. Thankfully, the opposite is true: I’ve learnt a lot during my time here, and there has been a definite positive impact on the way I write code. The first thing I’ve really learnt is that test-driven development is, in general, a sensible way of working. Before coming, I didn’t really get it: how could you test something you hadn’t yet written? It didn’t make sense! My problem was seeing a test as having to test all the behaviour of a given function. Writing tests which test the bare minimum possible and building them up is a really good way of crystallising the direction the code needs to grow in, and ensures you never attempt to write too much code at time. One really good experience of this was early on in my internship when Mike and I were working on the query used to list active authors: I’d written something which I thought would do the trick, but by starting again using TDD we grew something which revealed that there were several subtle mistakes in the query I’d written. I’ve also been awakened to the value of pair programming. Whilst I could sort of see the point before coming, I also thought that it was impossible that two people would ever get more done at the same computer than if they were working separately. I still think that this is true for projects with pieces that developers can easily work on independently, and with developers who both know the codebase, but I’ve found that pair programming can be really good for learning a code base, and for building up small projects to the point where you can start working on separate components, as well as solving particularly difficult problems. Later on in my internship, for my down tools week project, I was working on adding Python support to Glimpse. Another intern and I we pair programmed the entire project, using ping pong pair programming as much as possible. One bonus that this brought which I wasn’t expecting was that I found myself less prone to distraction: with someone else peering over my shoulder, I didn’t have the ever-present temptation to open gmail, or facebook, or yammer, or twitter, or hacker news, or reddit, and so on, and so forth. I’m quite proud of this project: I think it’s some of the best code I’ve written. I’ve also been really won over to the value of descriptive variables names. In my pre-Red Gate life, as a lone-ranger style cowboy programmer, I’d developed a tendency towards laziness in variable names, sometimes abbreviating or, worse, using acronyms. I’ve swiftly realised that this is a bad idea when working with a team: saving a few key strokes is inevitably not worth it when it comes to reading code again in the future. Longer names also mean you can do away with a majority of comments. I appreciate that if you’ve come up with an O(n*log n) algorithm for something which seemed O(n^2), you probably want to explain how it works, but explaining what a variable name means is a big no no: it’s so very easy to change the behaviour of the code, whilst forgetting about the comments. Whilst at Red Gate, I took the opportunity to attend a code retreat, which really helped me to solidify all the things I’d learnt. To be completely free of any existing code base really lets you focus on best practises and think about how you write code. If you get a chance to go on a similar event, I’d highly recommend it! Cycling to Red Gate, I’ve also become much better at fitting inner tubes: if you’re struggling to get the tube out, or re-fit the tire, letting a bit of air out usually helps. I’ve also become quite a bit better at foosball and will miss having a foosball table! I’d like to finish off by saying thank you to everyone at Red Gate for having me. I’ve really enjoyed working with, and learning from, the team that brings you this web site. If you meet any of them, buy them a drink!

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• C# Open Source software that is useful for learning Design Patterns

  - by Fathom Savvy

  In college I took a class in Expert Systems. The language the book taught (CLIPS) was esoteric - Expert Systems: Principles and Programming, Fourth Edition. I remember having a tough time with it. So, after almost failing the class, I needed to create the most awesome Expert System for my final presentation. I chose to create an expert system that would calculate risk analysis for a person's retirement portfolio. In short, the system would provide the services normally performed by one's financial adviser. In other words, based on personality, age, state of the macro economy, and other factors, should one's portfolio be conservative, moderate, or aggressive? In the appendix of the book (or on the CD-ROM), there was this in-depth example program for something unrelated to my presentation. Over my break, I read and re-read every line of that program until I understood it to the letter. Even though it was unrelated, I learned more than I ever could by reading all of the chapters. My presentation turned out to be pretty damn good and I received praises from my professor and classmates. So, the moral of the story is..., by understanding other people's code, you can gain greater insight into a language/paradigm than by reading canonical examples. Still, to this day, I am having trouble with everyday design patterns such as the Factory Pattern. I would like to know if anyone could recommend open source software that would help me understand the Gang of Four design patterns, at the very least. I have read the books, but I'm having trouble writing code for the concepts in the real world. Perhaps, by studying code used in today's real world applications, it might just "click". I realize a piece of software may only implement one kind of design pattern. But, if the pattern is an implementation you think is good for learning, and you know what pattern to look for within the source, I'm hoping you can tell me about it. For example, the System.Linq.Expressions namespace has a good example of the Visitor Pattern. The client calls Expression.Accept(new ExpressionVisitor()), which calls ExpressionVisitor (VisitExtension), which calls back to Expression (VisitChildren), which then calls Expression (Accept) again - wooah, kinda convoluted. The point to note here is that VisitChildren is a virtual method. Both Expression and those classes derived from Expression can implement the VisitChildren method any way they want. This means that one type of Expression can run code that is completely different from another type of derived Expression, even though the ExpressionVisitor class is the same in the Accept method. (As a side note Expression.Accept is also virtual). In the end, the code provides a real world example that you won't get in any book because it's kinda confusing. To summarize, If you know of any open source software that uses a design pattern implementation you were impressed by, please list it here. I'm sure it will help many others besides just me. public class VisitorPatternTest { public void Main() { Expression normalExpr = new Expression(); normalExpr.Accept(new ExpressionVisitor()); Expression binExpr = new BinaryExpression(); binExpr.Accept(new ExpressionVisitor()); } } public class Expression { protected internal virtual Expression Accept(ExpressionVisitor visitor) { return visitor.VisitExtension(this); } protected internal virtual Expression VisitChildren(ExpressionVisitor visitor) { if (!this.CanReduce) { throw Error.MustBeReducible(); } return visitor.Visit(this.ReduceAndCheck()); } public virtual Expression Visit(Expression node) { if (node != null) { return node.Accept(this); } return null; } public Expression ReduceAndCheck() { if (!this.CanReduce) { throw Error.MustBeReducible(); } Expression expression = this.Reduce(); if ((expression == null) || (expression == this)) { throw Error.MustReduceToDifferent(); } if (!TypeUtils.AreReferenceAssignable(this.Type, expression.Type)) { throw Error.ReducedNotCompatible(); } return expression; } } public class BinaryExpression : Expression { protected internal override Expression Accept(ExpressionVisitor visitor) { return visitor.VisitBinary(this); } protected internal override Expression VisitChildren(ExpressionVisitor visitor) { return CreateDummyExpression(); } protected internal Expression CreateDummyExpression() { Expression dummy = new Expression(); return dummy; } } public class ExpressionVisitor { public virtual Expression Visit(Expression node) { if (node != null) { return node.Accept(this); } return null; } protected internal virtual Expression VisitExtension(Expression node) { return node.VisitChildren(this); } protected internal virtual Expression VisitBinary(BinaryExpression node) { return ValidateBinary(node, node.Update(this.Visit(node.Left), this.VisitAndConvert<LambdaExpression>(node.Conversion, "VisitBinary"), this.Visit(node.Right))); } }

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• Rebuilding CoasterBuzz, Part II: Hot data objects

  - by Jeff

  This is the second post, originally from my personal blog, in a series about rebuilding one of my Web sites, which has been around for 12 years. More: Part I: Evolution, and death to WCF After the rush to get moving on stuff, I temporarily lost interest. I went almost two weeks without touching the project, in part because the next thing on my backlog was doing up a bunch of administrative pages. So boring. Unfortunately, because most of the site's content is user-generated, you need some facilities for editing data. CoasterBuzz has a database full of amusement parks and roller coasters. The entities enjoy the relationships that you would expect, though they're further defined by "instances" of a coaster, to define one that has moved between parks as one, with different names and operational dates. And of course, there are pictures and news items, too. It's not horribly complex, except when you have to account for a name change and display just the newest name. In all previous versions, data access was straight SQL. As so much of the old code was rooted in 2003, with some changes in 2008, there wasn't much in the way of ORM frameworks going on then. Let me rephrase that, I mostly wasn't interested in ORM's. Since that time, I used a little LINQ to SQL in some projects, and a whole bunch of nHibernate while at Microsoft. Through all of that experience, I have to admit that these frameworks are often a bigger pain in the ass than not. They're great for basic crud operations, but when you start having all kinds of exotic relationships, they get difficult, and generate all kinds of weird SQL under the covers. The black box can quickly turn into a black hole. Sometimes you end up having to build all kinds of new expertise to do things "right" with a framework. Still, despite my reservations, I used the newer version of Entity Framework, with the "code first" modeling, in a science project and I really liked it. Since it's just a right-click away with NuGet, I figured I'd give it a shot here. My initial effort was spent defining the context class, which requires a bit of work because I deviate quite a bit from the conventions that EF uses, starting with table names. Then throw some partial querying of certain tables (where you'll find image data), and you're splitting tables across several objects (navigation properties). I won't go into the details, because these are all things that are well documented around the Internet, but there was a minor learning curve there. The basics of reading data using EF are fantastic. For example, a roller coaster object has a park associated with it, as well as a number of instances (if it was ever relocated), and there also might be a big banner image for it. This is stupid easy to use because it takes one line of code in your repository class, and by the time you pass it to the view, you have a rich object graph that has everything you need to display stuff. Likewise, editing simple data is also, well, simple. For this goodness, thank the ASP.NET MVC framework. The UpdateModel() method on the controllers is very elegant. Remember the old days of assigning all kinds of properties to objects in your Webforms code-behind? What a time consuming mess that used to be. Even if you're not using an ORM tool, having hydrated objects come off the wire is such a time saver. Not everything is easy, though. When you have to persist a complex graph of objects, particularly if they were composed in the user interface with all kinds of AJAX elements and list boxes, it's not just a simple matter of submitting the form. There were a few instances where I ended up going back to "old-fashioned" SQL just in the interest of time. It's not that I couldn't do what I needed with EF, it's just that the efficiency, both my own and that of the generated SQL, wasn't good. Since EF context objects expose a database connection object, you can use that to do the old school ADO.NET stuff you've done for a decade. Using various extension methods from POP Forums' data project, it was a breeze. You just have to stick to your decision, in this case. When you start messing with SQL directly, you can't go back in the same code to messing with entities because EF doesn't know what you're changing. Not really a big deal. There are a number of take-aways from using EF. The first is that you write a lot less code, which has always been a desired outcome of ORM's. The other lesson, and I particularly learned this the hard way working on the MSDN forums back in the day, is that trying to retrofit an ORM framework into an existing schema isn't fun at all. The CoasterBuzz database isn't bad, but there are design decisions I'd make differently if I were starting from scratch. Now that I have some of this stuff done, I feel like I can start to move on to the more interesting things on the backlog. There's a lot to do, but at least it's fun stuff, and not more forms that will be used infrequently.

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• Oracle Cloud Applications: The Right Ingredients Baked In

  - by yaldahhakim

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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• From the Classroom to the Boardroom

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Pens and Paper...these are the only things being a student and being a graduate / professional have in common. Walking in to the offices of Oracle South Africa as a graduate the first thing you notice is how polished and sleek all the people who work here look. 80% of the ladies wear sky-scraper heels and walk with the greatest grace. This was the first of many rude awakenings to remind me that I am no longer a student but a graduate. My first struggle was having to wake up at wee hours of the morning to prepare for work. As a student going to class was almost an optional thing, if you missed a morning class you could always attend an evening class to make up for it or simply attend with another group. But in the workplace, you HAVE to show up every single morning at the same time, with no option of coming in when it suits you and there is definitely no coming in with the evening class/shift. As a student, the earliest hour I ever woke up was 7:00am, anything earlier than that was considered inhumane torture. My reason for waking up every morning as a student was “you have a degree to go get” but as a graduate having to go to work I have to say to myself “here’s to a new day of learning and growing”. My second struggle has come in having to change my beloved wardrobe. Everyone who knows me knows how passionate I am about fashion and shopping. For me Shopping is a BASIC HUMAN RIGHT, that should not be messed with. Therefore it was with great sadness that I swopped my rippled skinny jeans for pin-striped formal pants, my long chandelier earrings for simple studs, my flat shoes for heels, my sheer blouses for crisp white shirts, even my beloved wild hair had to make way for a simple ponytail. Our looks as ladies also came under great scrutiny, we had to acquaint ourselves with some serious grooming tools: the mascara, blush, lip-gloss, blush, a touch of lipstick and a manicure set. Language was a struggle of its own as well. Being a student you learn to relate to your peers in a informal way. In the workplace you have to address everyone with the same respect, including your peers. Words like “Hey buddy” had to make way for “good morning friend”. The month long winter school holiday was one of the things I looked forward to as a student. This was a time where we got to be at home and avoid the coldest month of the year, July. It was the most amazing thing ever, just sleeping and snuggling up to all sorts of warm things but sadly it is now a thing of the past. It is currently winter in South Africa and going to work has become the most unfashionable thing with all the jackets, boots, scarves and gloves. But summer is coming and I will miss those holidays too. As a student the school holidays were like a gift for us to catch a break and not think for a while which was why it was imaginable how someone would go on for the entire year without a break, with only the promise of a mere 21 days annual leave!! Right now I am sure we are all looking forward to taking that annual leave when the time is right. The worst rude awakening I must say, has to be presenting in front of clients and managers. As a student you have the same class mates for almost four years therefore presenting in front of them becomes the norm over the years and your lecturer will always go gently on you. What they don’t tell you at University is that in the real world, time is money and clients pay money to see you present therefore there is no room for error. Clients are not there to give you a score and boost your ego, they expect nothing less than 100% and they will let you know without a second thought. For a graduate this can feel like you are being fed to the sharks, you either get eaten or you swim for your life. At the end of the day, it is all an experience that is meant to groom us into better professional and make us a part of the Red Team. All the sacrifices are worth it and they lead us to being better and more polished professionals. So if you are interested in joining the ECEMEA Sales and Presales Internship Programme, please have a look at http://campus.oracle.com for more information and for our latest vacancies and internships. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How to fix Ubuntu 12.04.3 boot to black screen full of errors in white text, after upgrading on dell inspiron 1501

  - by Ibuntu

  I am running a Dell Inspiron 1501 I use Linux only. No Microsoft or Apple operating systems (or really anything closed-source). I've only been using Linux for a little over a year but I'm starting to gain a comfortable level of familiarity with the system and terminology. I've been having some issues with Quantel Quetzal and Raring Ringtail, especially with older hardware, so I opted to install Ubuntu 12.04.3 Precise Pangolin on the Inspiron 1501. I checked my MD5 sum after downloading my ISO and all was good. I have in fact used this iso/dvd to install Precise Pangolin successfully on a few other systems (some of which are even older than this laptop). Install goes fine. The wireless card doesn't work out of the box but this is a known issue which is fairly easy to fix. So, first thing I did was open up a terminal and run sudo apt-get update && sudo apt-get upgrade which, part way through, crashed (I assume lightdm and possibly X) and took me to a black screen filled with white lines of text that were either errors or just the ouputs of commands. The reason I say that is because I was unable to gleam any useful information from the output on the screen. I did take a picture however and will post a link. After that, every time I boot the system it goes right to that black screen posting all the error messages or output in white text. I never get a purple Ubuntu splash, so from what I can tell after reading this wiki article: https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen That means that after the kernel is selected, it is unable to correctly implement the settings it needs. If the purple splash never shows, the frame buffer was never set correctly right? This leads me to believe that it could be a kernel issue? The wiki suggested to try and pinpoint the issue by rolling back kernels until I find one that works. Is this my best option? I think I'm going to give it a try anyways and will let everyone know if I am able to solve the issue this way. I have since done a few reinstalls and some trouble-shooting including a couple hours scouring the net for anyone with any kind of similar issue. Most of the issues I could find involved getting a black screen after login and none of them said anything about any information output on this black screen. My reinstalls have taught me that there is no issue updating, but as soon as I run sudo apt-get upgrade my system goes to the black screen and every time I boot it up it does the same thing. The only way to fix is by reinstall. I never get any ability to log in. After a hard power off to the laptop (because I cannot use ctrl+alt+del to reboot) when it boots again it goes to the grub boot menu and I can select between regular boot, recovery mode and the two memtest options. I never tried the memtest options but the other two both lead to the same black screen. Some people having a black/blank screen issue claim to have fixed it by using 12.10 or 13.04 but I believe they were having a different issue where they got a black/blank screen after logging in. I think I will still give these images a try, but mostly figured I would just wait another day or two for 13.10. Other things I figured I would try from the following three articles: After logging in, there's a black screen and my cursor, nothing else! in Ubuntu 12.10 Black Screen on Login After Upgrading to 12.04 I can't get to the login screen include opening a terminal using ctrl+alt+f1 and trying a variety of reseting unity, x settings, lightdm (or switching to gdm); but I doubt this will work or that I will even be able to access a terminal. I'm pretty sure the whole system is stuck after it loads the last line on the black screen. I will try these things and post more information when I have. Hopefully someone has an idea in the meantime and I will keep checking back trying to find a solution. Thank you. Here are 3 different pictures of the error message. I had to take with my phone: http://ubuntuone.com/album/0TBBkxmVajJIQQtoN9mVdN

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• How can I estimate the entropy of a password?

  - by Wug

  Having read various resources about password strength I'm trying to create an algorithm that will provide a rough estimation of how much entropy a password has. I'm trying to create an algorithm that's as comprehensive as possible. At this point I only have pseudocode, but the algorithm covers the following: password length repeated characters patterns (logical) different character spaces (LC, UC, Numeric, Special, Extended) dictionary attacks It does NOT cover the following, and SHOULD cover it WELL (though not perfectly): ordering (passwords can be strictly ordered by output of this algorithm) patterns (spatial) Can anyone provide some insight on what this algorithm might be weak to? Specifically, can anyone think of situations where feeding a password to the algorithm would OVERESTIMATE its strength? Underestimations are less of an issue. The algorithm: // the password to test password = ? length = length(password) // unique character counts from password (duplicates discarded) uqlca = number of unique lowercase alphabetic characters in password uquca = number of uppercase alphabetic characters uqd = number of unique digits uqsp = number of unique special characters (anything with a key on the keyboard) uqxc = number of unique special special characters (alt codes, extended-ascii stuff) // algorithm parameters, total sizes of alphabet spaces Nlca = total possible number of lowercase letters (26) Nuca = total uppercase letters (26) Nd = total digits (10) Nsp = total special characters (32 or something) Nxc = total extended ascii characters that dont fit into other categorys (idk, 50?) // algorithm parameters, pw strength growth rates as percentages (per character) flca = entropy growth factor for lowercase letters (.25 is probably a good value) fuca = EGF for uppercase letters (.4 is probably good) fd = EGF for digits (.4 is probably good) fsp = EGF for special chars (.5 is probably good) fxc = EGF for extended ascii chars (.75 is probably good) // repetition factors. few unique letters == low factor, many unique == high rflca = (1 - (1 - flca) ^ uqlca) rfuca = (1 - (1 - fuca) ^ uquca) rfd = (1 - (1 - fd ) ^ uqd ) rfsp = (1 - (1 - fsp ) ^ uqsp ) rfxc = (1 - (1 - fxc ) ^ uqxc ) // digit strengths strength = ( rflca * Nlca + rfuca * Nuca + rfd * Nd + rfsp * Nsp + rfxc * Nxc ) ^ length entropybits = log_base_2(strength) A few inputs and their desired and actual entropy_bits outputs: INPUT DESIRED ACTUAL aaa very pathetic 8.1 aaaaaaaaa pathetic 24.7 abcdefghi weak 31.2 H0ley$Mol3y_ strong 72.2 s^fU¬5ü;y34G< wtf 88.9 [a^36]* pathetic 97.2 [a^20]A[a^15]* strong 146.8 xkcd1** medium 79.3 xkcd2** wtf 160.5 * these 2 passwords use shortened notation, where [a^N] expands to N a's. ** xkcd1 = "Tr0ub4dor&3", xkcd2 = "correct horse battery staple" The algorithm does realize (correctly) that increasing the alphabet size (even by one digit) vastly strengthens long passwords, as shown by the difference in entropy_bits for the 6th and 7th passwords, which both consist of 36 a's, but the second's 21st a is capitalized. However, they do not account for the fact that having a password of 36 a's is not a good idea, it's easily broken with a weak password cracker (and anyone who watches you type it will see it) and the algorithm doesn't reflect that. It does, however, reflect the fact that xkcd1 is a weak password compared to xkcd2, despite having greater complexity density (is this even a thing?). How can I improve this algorithm? Addendum 1 Dictionary attacks and pattern based attacks seem to be the big thing, so I'll take a stab at addressing those. I could perform a comprehensive search through the password for words from a word list and replace words with tokens unique to the words they represent. Word-tokens would then be treated as characters and have their own weight system, and would add their own weights to the password. I'd need a few new algorithm parameters (I'll call them lw, Nw ~= 2^11, fw ~= .5, and rfw) and I'd factor the weight into the password as I would any of the other weights. This word search could be specially modified to match both lowercase and uppercase letters as well as common character substitutions, like that of E with 3. If I didn't add extra weight to such matched words, the algorithm would underestimate their strength by a bit or two per word, which is OK. Otherwise, a general rule would be, for each non-perfect character match, give the word a bonus bit. I could then perform simple pattern checks, such as searches for runs of repeated characters and derivative tests (take the difference between each character), which would identify patterns such as 'aaaaa' and '12345', and replace each detected pattern with a pattern token, unique to the pattern and length. The algorithmic parameters (specifically, entropy per pattern) could be generated on the fly based on the pattern. At this point, I'd take the length of the password. Each word token and pattern token would count as one character; each token would replace the characters they symbolically represented. I made up some sort of pattern notation, but it includes the pattern length l, the pattern order o, and the base element b. This information could be used to compute some arbitrary weight for each pattern. I'd do something better in actual code. Modified Example: Password: 1234kitty$$$$$herpderp Tokenized: 1 2 3 4 k i t t y $ $ $ $ $ h e r p d e r p Words Filtered: 1 2 3 4 @W5783 $ $ $ $ $ @W9001 @W9002 Patterns Filtered: @P[l=4,o=1,b='1'] @W5783 @P[l=5,o=0,b='$'] @W9001 @W9002 Breakdown: 3 small, unique words and 2 patterns Entropy: about 45 bits, as per modified algorithm Password: correcthorsebatterystaple Tokenized: c o r r e c t h o r s e b a t t e r y s t a p l e Words Filtered: @W6783 @W7923 @W1535 @W2285 Breakdown: 4 small, unique words and no patterns Entropy: 43 bits, as per modified algorithm The exact semantics of how entropy is calculated from patterns is up for discussion. I was thinking something like: entropy(b) * l * (o + 1) // o will be either zero or one The modified algorithm would find flaws with and reduce the strength of each password in the original table, with the exception of s^fU¬5ü;y34G<, which contains no words or patterns.

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• Who could ask for more with LESS CSS? (Part 1 of 3&ndash;Features)

  - by ToStringTheory

  It wasn’t very long ago that I first began to get into CSS precompilers such as SASS (Syntactically Awesome Stylesheets) and LESS (The Dynamic Stylesheet Language) and I had been hooked on the idea since.  When I finally had a new project come up, I leapt at the opportunity to try out one of these languages. Introduction To be honest, I was hesitant at first to add either framework as I didn’t really know much more than what I had read on their homepages, and I didn’t like the idea of adding too much complexity to a project - I couldn’t guarantee I would be the only person to support it in the future. Thankfully, both of these languages just add things into CSS.  You don’t HAVE to know LESS or SASS to do anything, you can still do your old school CSS, and your output will be the same.  However, when you want to start doing more advanced things such as variables, mixins, and color functions, the functionality is all there for you to utilize. From what I had read, SASS has a few more features than LESS, which is why I initially tried to figure out how to incorporate it into a MVC 4 project. However, through my research, I couldn’t find a way to accomplish this without including some bit of the Ruby on Rails framework on the computer running it, and I hated the fact that I had to do that.  Besides SASS, there is little chance of me getting into the RoR framework, at least in the next couple years.  So in the end, I settled with using LESS. Features So, what can LESS (or SASS) do for you?  There are several reasons I have come to love it in the past few weeks. 1 – Constants Using LESS, you can finally declare a constant and use its value across an entire CSS file. The case that most people would be familiar with is colors.  Wanting to declare one or two color variables that comprise the theme of the site, and not have to retype out their specific hex code each time, but rather a variable name.  What’s great about this is that if you end up having to change it, you only have to change it in one place.  An important thing to note is that you aren’t limited to creating constants just for colors, but for strings and measurements as well. 2 – Inheritance This is a cool feature in my mind for simplicity and organization.  Both LESS and SASS allow you to place selectors within other selectors, and when it is compiled, the languages will break the rules out as necessary and keep the inheritance chain you created in the selectors. Example LESS Code: #header {   h1 {     font-size: 26px;     font-weight: bold;   }   p {     font-size: 12px;     a     {       text-decoration: none;       &:hover {         border-width: 1px       }     }   } } Example Compiled CSS: #header h1 {   font-size: 26px;   font-weight: bold; } #header p {   font-size: 12px; } #header p a {   text-decoration: none; } #header p a:hover {   border-width: 1px; } 3 - Mixins Mixins are where languages like this really shine.  The ability to mixin other definitions setup a parametric mixin.  There is really a lot of content in this area, so I would suggest looking at http://lesscss.org for more information.  One of the things I would suggest if you do begin to use LESS is to also grab the mixins.less file from the Twitter Bootstrap project.  This file already has a bunch of predefined mixins for things like border-radius with all of the browser specific prefixes.  This alone is of great use! 4 – Color Functions This is the last thing I wanted to point out as my final post in this series will be utilizing these functions in a more drawn out manner.  Both LESS and SASS provide functions for getting information from a color (R,G,B,H,S,L).  Using these, it is easy to define a primary color, and then darken or lighten it a little for your needs.  Example: Example LESS Code: @base-color: #111; @red:        #842210; #footer {   color: (@base-color + #003300);   border-left:  2px;   border-right: 2px;   border-color: desaturate(@red, 10%); } Example Compiled CSS: #footer {    color: #114411;    border-left:  2px;    border-right: 2px;    border-color: #7d2717; } I have found that these can be very useful and powerful when constructing a site theme. Conclusion I came across LESS and SASS when looking for the best way to implement some type of CSS variables for colors, because I hated having to do a Find and Replace in all of the files using the colors, and in some instances, you couldn’t just find/replace because of the color choices interfering with other colors (color to replace of #000, yet come colors existed like #0002bc).  So in many cases I would end up having to do a Find and manually check each one. In my next post, I am going to cover how I’ve come to set up these items and the structure for the items in the project, as well as the conventions that I have come to start using.  In the final post in the series, I will cover a neat little side project I built in LESS dealing with colors!

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• "Mega Menus" for SEO [duplicate]

  - by Thought Space Designs

  This question already has an answer here: How do I handle having to many links on a webpage because of my menu 4 answers I'm using the term "Mega Menus" loosely here. I'm redesigning my WordPress site (it's going to be responsive), and as part of the redesign, I was debating incorporating some sort of descriptive menu setup. For example, normal navigation drop down menus come in the form of unordered lists of links like so: <nav> <ul> <li> <a href="#">Link1</a> </li> <li> <a href="#">Link2</a> </li> <li> <a href="#">Link3</a> <ul> <li> <a href="#">Sub Link1</a> </li> <li> <a href="#">Sub Link2</a> </li> <li> <a href="#">Sub Link3</a> </li> </ul> </li> <li> <a href="#">Link4</a> </li> </ul> </nav> What I'm looking to do is build my drop down menus with more information than your standard menu. For example, I have a top level link named "Team", and under that link, I want to make a large drop down that contains head shots, headers (in the form of styled p tags) and brief (<100 words) descriptions of each team member (only 2 currently). I want to accompany this with a "Read More" link that takes you to their actual team page. This is just one example, of course, and the other top level links would also have descriptive drop downs in the same fashion. On mobile, I was planning on hiding the "mega menu", and delivering a standard unordered list of links. Here's what I was thinking for overall structure and syntax: <nav> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">About</a> </li> <li> <a href="#">Team</a> <ul> <!-- DESKTOP --> <li class="mega-menu row"> <a class="col-sm-6" href="#"> <div class="row"> <div class="col-sm-4"> <img src="#" alt="Team Member 1" /> </div> <div class="col-sm-8"> <p class="header">Team Member 1</p> <p>Short description goes here.</p> </div> </div> </a> <a class="col-sm-6" href="#"> <!-- OTHER TEAM MEMBER INFO --> </a> </li> <!-- END DESKTOP --> <!-- MOBILE --> <li> <a href="#">Team Member 1</a> </li> <li> <a href="#">Team Member 2</a> </li> <!-- END MOBILE --> </ul> </li> <li> <a href="#">Contact</a> </li> </ul> </nav> Can anybody think of any potential SEO ramifications of doing this? I'm not going to be loading these menus full of links, so it shouldn't hurt page rank, but what are the effects of having a good bit of text and maybe even forms within nav elements? Is there such a thing as overloading nav with HTML? EDIT: Here's an example of what the menu would look like rendered on desktop. I'm currently hovering the "Team" menu, but you can't see because my mouse went away when I took the screenshot. EDIT 2: This question is not a duplicate. I'm not going to have "too many" links in my menus. I'm wondering how having images and text inside of header navigation will affect my menus. Also, I don't just want "yes, this is bad" answers. Please cite your sources and be specific with reasoning.

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• VS 2012 Code Review &ndash; Before Check In OR After Check In?

  - by Tarun Arora

  “Is Code Review Important and Effective?” There is a consensus across the industry that code review is an effective and practical way to collar code inconsistency and possible defects early in the software development life cycle. Among others some of the advantages of code reviews are, Bugs are found faster Forces developers to write readable code (code that can be read without explanation or introduction!) Optimization methods/tricks/productive programs spread faster Programmers as specialists "evolve" faster It's fun “Code review is systematic examination (often known as peer review) of computer source code. It is intended to find and fix mistakes overlooked in the initial development phase, improving both the overall quality of software and the developers' skills. Reviews are done in various forms such as pair programming, informal walkthroughs, and formal inspections.” Wikipedia No where does the definition mention whether its better to review code before the code has been committed to version control or after the commit has been performed. No matter which side you favour, Visual Studio 2012 allows you to request for a code review both before check in and also request for a review after check in. Let’s weigh the pros and cons of the approaches independently. Code Review Before Check In or Code Review After Check In? Approach 1 – Code Review before Check in Developer completes the code and feels the code quality is appropriate for check in to TFS. The developer raises a code review request to have a second pair of eyes validate if the code abides to the recommended best practices, will not result in any defects due to common coding mistakes and whether any optimizations can be made to improve the code quality.                                             Image 1 – code review before check in Pros Everything that gets committed to source control is reviewed. Minimizes the chances of smelly code making its way into the code base. Decreases the cost of fixing bugs, remember, the earlier you find them, the lesser the pain in fixing them. Cons Development Code Freeze – Since the changes aren’t in the source control yet. Further development can only be done off-line. The changes have not been through a CI build, hard to say whether the code abides to all build quality standards. Inconsistent! Cumbersome to track the actual code review process.  Not every change to the code base is worth reviewing, a lot of effort is invested for very little gain. Approach 2 – Code Review after Check in Developer checks in, random code reviews are performed on the checked in code.                                                      Image 2 – Code review after check in Pros The code has already passed the CI build and run through any code analysis plug ins you may have running on the build server. Instruct the developer to ensure ZERO fx cop, style cop and static code analysis before check in. Code is cleaner and smell free even before the code review. No Offline development, developers can continue to develop against the source control. Cons Bad code can easily make its way into the code base. Since the review take place much later in the cycle, the cost of fixing issues can prove to be much higher. Approach 3 – Hybrid Approach The community advocates a more hybrid approach, a blend of tooling and human accountability quotient.                                                               Image 3 – Hybrid Approach 1. Code review high impact check ins. It is not possible to review everything, by setting up code review check in policies you can end up slowing your team. More over, the code that you are reviewing before check in hasn't even been through a green CI build either. 2. Tooling. Let the tooling work for you. By running static analysis, fx cop, style cop and other plug ins on the build agent, you can identify the real issues that in my opinion can't possibly be identified using human reviews. Configure the tooling to report back top 10 issues every day. Mandate the manual code review of individuals who keep making it to this list of shame more often. 3. During Merge. I would prefer eliminating some of the other code issues during merge from Main branch to the release branch. In a scrum project this is still easier because cheery picking the merges is a possibility and the size of code being reviewed is still limited. Let the tooling work for you, if some one breaks the CI build often, put them on a gated check in build course until you see improvement. If some one appears on the top 10 list of shame generated via the build then ensure that all their code is reviewed till you see improvement. At the end of the day, the goal is to ensure that the code being delivered is top quality. By enforcing a code review before any check in, you force the developer to work offline or stay put till the review is complete. What do the experts say? So I asked a few expects what they thought of “Code Review quality gate before Checking in code?" Terje Sandstrom | Microsoft ALM MVP You mean a review quality gate BEFORE checking in code????? That would mean a lot of code staying either local or in shelvesets, and not even been through a CI build, and a green CI build being the main criteria for going further, f.e. to the review state. I would not like code laying around with no checkin’s. Having a requirement that code is checked in small pieces, 4-8 hours work max, and AT LEAST daily checkins, a manual code review comes second down the lane. I would expect review quality gates to happen before merging back to main, or before merging to release.  But that would all be on checked-in code.  Branching is absolutely one way to ease the pain.   Another way we are using is automatic quality builds, running metrics, coverage, static code analysis.  Unfortunately it takes some time, would be great to be on CI’s – but…., so it’s done scheduled every night. Based on this we get, among other stuff,  top 10 lists of suspicious code, which is then subjected to reviews.  If a person seems to be very popular on these top 10 lists, we subject every check in from that person to a review for a period. That normally helps.   None of the clients I have can afford to have every checkin reviewed, so we need to find ways around it. I don’t disagree with the nicety of having all the code reviewed, but I find it hard to find those resources in today’s enterprises. David V. Corbin | Visual Studio ALM Ranger I tend to agree with both sides. I hate having code that is not checked in, but at the same time hate having “bad” code in the repository. I have found that branching is one approach to solving this dilemma. Code is checked into the private/feature branch before the review, but is not merged over to the “official” branch until after the review. I advocate both, depending on circumstance (especially team dynamics)   - The “pre-checkin” is usually for elements that may impact the project as a whole. Think of it as another “gate” along with passing unit tests. - The “post-checkin” may very well not be at the changeset level, but correlates to a review at the “user story” level.   Again, this depends on team dynamics in play…. Robert MacLean | Microsoft ALM MVP I do not think there is no right answer for the industry as a whole. In short the question is why do you do reviews? Your question implies risk mitigation, so in low risk areas you can get away with it after check in while in high risk you need to do it before check in. An example is those new to a team or juniors need it much earlier (maybe that is before checkin, maybe that is soon after) than seniors who have shipped twenty sprints on the team. Abhimanyu Singhal | Visual Studio ALM Ranger Depends on per scenario basis. We recommend post check-in reviews when: 1. We don't want to block other checks and processes on manual code reviews. Manual reviews take time, and some pieces may not require manual reviews at all. 2. We need to trace all changes and track history. 3. We have a code promotion strategy/process in place. For risk mitigation, post checkin code can be promoted to Accepted branches. Or can be rejected. Pre Checkin Reviews are used when 1. There is a high risk factor associated 2. Reviewers are generally (most of times) have immediate availability. 3. Team does not have strict tracking needs. Simply speaking, no single process fits all scenarios. You need to select what works best for your team/project. Thomas Schissler | Visual Studio ALM Ranger This is an interesting discussion, I’m right now discussing details about executing code reviews with my teams. I see and understand the aspects you brought in, but there is another side as well, I’d like to point out. 1.) If you do reviews per check in this is not very practical as a hard rule because this will disturb the flow of the team very often or it will lead to reduce the checkin frequency of the devs which I would not accept. 2.) If you do later reviews, for example if you review PBIs, it is not easy to find out which code you should review. Either you review all changesets associate with the PBI, but then you might review code which has been changed with a later checkin and the dev maybe has already fixed the issue. Or you review the diff of the latest changeset of the PBI with the first but then you might also review changes of other PBIs. Jakob Leander | Sr. Director, Avanade In my experience, manual code review: 1. Does not get done and at the very least does not get redone after changes (regardless of intentions at start of project) 2. When a project actually do it, they often do not do it right away = errors pile up 3. Requires a lot of time discussing/defining the standard and for the team to learn it However code review is very important since e.g. even small memory leaks in a high volume web solution have big consequences In the last years I have advocated following approach for code review - Architects up front do “at least one best practice example” of each type of component and tell the team. Copy from this one. This should include error handling, logging, security etc. - Dev lead on project continuously browse code to validate that the best practices are used. Especially that patterns etc. are not broken. You can do this formally after each sprint/iteration if you want. Once this is validated it is unlikely to “go bad” even during later code changes Agree with customer to rely on static code analysis from Visual Studio as the one and only coding standard. This has HUUGE benefits - You can easily tweak to reach the level you desire together with customer - It is easy to measure for both developers/management - It is 100% consistent across code base - It gets validated all the time so you never end up getting hammered by a customer review in the end - It is easy to tell the developer that you do not want code back unless it has zero errors = minimize communication You need to track this at least during nightly builds and make sure team sees total # issues. Do not allow #issues it to grow uncontrolled. On the project I run I require code analysis to have run on code before checkin (checkin rule). This means -  You have to have clean compile (or CA wont run) so this is extra benefit = very few broken builds - You can change a few of the rules to compile as errors instead of warnings. I often do this for “missing dispose” issues which you REALLY do not want in your app Tip: Place your custom CA rules files as part of solution. That  way it works when you do branching etc. (path to CA file is relative in VS) Some may argue that CA is not as good as manual inspection. But since manual inspection in reality suffers from the 3 issues in start it is IMO a MUCH better (and much cheaper) approach from helicopter perspective Tirthankar Dutta | Director, Avanade I think code review should be run both before and after check ins. There are some code metrics that are meant to be run on the entire codebase … Also, especially on multi-site projects, one should strive to architect in a way that lets men manage the framework while boys write the repetitive code… scales very well with the need to review less by containment and imposing architectural restrictions to emphasise the design. Bruno Capuano | Microsoft ALM MVP For code reviews (means peer reviews) in distributed team I use http://www.vsanywhere.com/default.aspx  David Jobling | Global Sr. Director, Avanade Peer review is the only way to scale and its a great practice for all in the team to learn to perform and accept. In my experience you soon learn who's code to watch more than others and tune the attention. Mikkel Toudal Kristiansen | Manager, Avanade If you have several branches in your code base, you will need to merge often. This requires manual merging, when a file has been changed in both branches. It offers a good opportunity to actually review to changed code. So my advice is: Merging between branches should be done as often as possible, it should be done by a senior developer, and he/she should perform a full code review of the code being merged. As for detecting architectural smells and code smells creeping into the code base, one really good third party tools exist: Ndepend (http://www.ndepend.com/, for static code analysis of the current state of the code base). You could also consider adding StyleCop to the solution. Jesse Houwing | Visual Studio ALM Ranger I gave a presentation on this subject on the TechDays conference in NL last year. See my presentation and slides here (talk in Dutch, but English presentation): http://blog.jessehouwing.nl/2012/03/did-you-miss-my-techdaysnl-talk-on-code.html  I’d like to add a few more points: - Before/After checking is mostly a trust issue. If you have a team that does diligent peer reviews and regularly talk/sit together or peer review, there’s no need to enforce a before-checkin policy. The peer peer-programming and regular feedback during development can take care of most of the review requirements as long as the team isn’t under stress. - Under stress, enforce pre-checkin reviews, it might sound strange, if you’re already under time or budgetary constraints, but it is under such conditions most real issues start to be created or pile up. - Use tools to catch most common errors, Code Analysis/FxCop was already mentioned. HP Fortify, Resharper, Coderush etc can help you there. There are also a lot of 3rd party rules you can add to Code Analysis. I’ve written a few myself (http://fccopcontrib.codeplex.com) and various teams from Microsoft have added their own rules (MSOCAF for SharePoint, WSSF for WCF). For common errors that keep cropping up, see if you can define a rule. It’s much easier. But more importantly make sure you have a good help page explaining *WHY* it's wrong. If you have small feature or developer branches/shelvesets, you might want to review pre-merge. It’s still better to do peer reviews and peer programming, but the most important thing is that bad quality code doesn’t make it into the important branch. So my philosophy: - Use tooling as much as possible. - Make sure the team understands the tooling and the importance of the things it flags. It’s too easy to just click suppress all to ignore the warnings. - Under stress, tighten process, it’s under stress that the problems of late reviews will really surface - Most importantly if you do reviews do them as early as possible, but never later than needed. In other words, pre-checkin/post checking doesn’t really matter, as long as the review is done before the code is released. It’ll just be much more expensive to fix any review outcomes the later you find them. --- I would love to hear what you think!

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• Creating ASP.NET MVC Negotiated Content Results

  - by Rick Strahl

  In a recent ASP.NET MVC application I’m involved with, we had a late in the process request to handle Content Negotiation: Returning output based on the HTTP Accept header of the incoming HTTP request. This is standard behavior in ASP.NET Web API but ASP.NET MVC doesn’t support this functionality directly out of the box. Another reason this came up in discussion is last week’s announcements of ASP.NET vNext, which seems to indicate that ASP.NET Web API is not going to be ported to the cloud version of vNext, but rather be replaced by a combined version of MVC and Web API. While it’s not clear what new API features will show up in this new framework, it’s pretty clear that the ASP.NET MVC style syntax will be the new standard for all the new combined HTTP processing framework. Why negotiated Content? Content negotiation is one of the key features of Web API even though it’s such a relatively simple thing. But it’s also something that’s missing in MVC and once you get used to automatically having your content returned based on Accept headers it’s hard to go back to manually having to create separate methods for different output types as you’ve had to with Microsoft server technologies all along (yes, yes I know other frameworks – including my own – have done this for years but for in the box features this is relatively new from Web API). As a quick review,  Accept Header content negotiation works off the request’s HTTP Accept header:POST http://localhost/mydailydosha/Editable/NegotiateContent HTTP/1.1 Content-Type: application/json Accept: application/json Host: localhost Content-Length: 76 Pragma: no-cache { ElementId: "header", PageName: "TestPage", Text: "This is a nice header" } If I make this request I would expect to get back a JSON result based on my application/json Accept header. To request XML  I‘d just change the accept header:Accept: text/xml and now I’d expect the response to come back as XML. Now this only works with media types that the server can process. In my case here I need to handle JSON, XML, HTML (using Views) and Plain Text. HTML results might need more than just a data return – you also probably need to specify a View to render the data into either by specifying the view explicitly or by using some sort of convention that can automatically locate a view to match. Today ASP.NET MVC doesn’t support this sort of automatic content switching out of the box. Unfortunately, in my application scenario we have an application that started out primarily with an AJAX backend that was implemented with JSON only. So there are lots of JSON results like this:[Route("Customers")] public ActionResult GetCustomers() { return Json(repo.GetCustomers(),JsonRequestBehavior.AllowGet); } These work fine, but they are of course JSON specific. Then a couple of weeks ago, a requirement came in that an old desktop application needs to also consume this API and it has to use XML to do it because there’s no JSON parser available for it. Ooops – stuck with JSON in this case. While it would have been easy to add XML specific methods I figured it’s easier to add basic content negotiation. And that’s what I show in this post. Missteps – IResultFilter, IActionFilter My first attempt at this was to use IResultFilter or IActionFilter which look like they would be ideal to modify result content after it’s been generated using OnResultExecuted() or OnActionExecuted(). Filters are great because they can look globally at all controller methods or individual methods that are marked up with the Filter’s attribute. But it turns out these filters don’t work for raw POCO result values from Action methods. What we wanted to do for API calls is get back to using plain .NET types as results rather than result actions. That is  you write a method that doesn’t return an ActionResult, but a standard .NET type like this:public Customer UpdateCustomer(Customer cust) { … do stuff to customer :-) return cust; } Unfortunately both OnResultExecuted and OnActionExecuted receive an MVC ContentResult instance from the POCO object. MVC basically takes any non-ActionResult return value and turns it into a ContentResult by converting the value using .ToString(). Ugh. The ContentResult itself doesn’t contain the original value, which is lost AFAIK with no way to retrieve it. So there’s no way to access the raw customer object in the example above. Bummer. Creating a NegotiatedResult This leaves mucking around with custom ActionResults. ActionResults are MVC’s standard way to return action method results – you basically specify that you would like to render your result in a specific format. Common ActionResults are ViewResults (ie. View(vn,model)), JsonResult, RedirectResult etc. They work and are fairly effective and work fairly well for testing as well as it’s the ‘standard’ interface to return results from actions. The problem with the this is mainly that you’re explicitly saying that you want a specific result output type. This works well for many things, but sometimes you do want your result to be negotiated. My first crack at this solution here is to create a simple ActionResult subclass that looks at the Accept header and based on that writes the output. I need to support JSON and XML content and HTML as well as text – so effectively 4 media types: application/json, text/xml, text/html and text/plain. Everything else is passed through as ContentResult – which effecively returns whatever .ToString() returns. Here’s what the NegotiatedResult usage looks like:public ActionResult GetCustomers() { return new NegotiatedResult(repo.GetCustomers()); } public ActionResult GetCustomer(int id) { return new NegotiatedResult("Show", repo.GetCustomer(id)); } There are two overloads of this method – one that returns just the raw result value and a second version that accepts an optional view name. The second version returns the Razor view specified only if text/html is requested – otherwise the raw data is returned. This is useful in applications where you have an HTML front end that can also double as an API interface endpoint that’s using the same model data you send to the View. For the application I mentioned above this was another actual use-case we needed to address so this was a welcome side effect of creating a custom ActionResult. There’s also an extension method that directly attaches a Negotiated() method to the controller using the same syntax:public ActionResult GetCustomers() { return this.Negotiated(repo.GetCustomers()); } public ActionResult GetCustomer(int id) { return this.Negotiated("Show",repo.GetCustomer(id)); } Using either of these mechanisms now allows you to return JSON, XML, HTML or plain text results depending on the Accept header sent. Send application/json you get just the Customer JSON data. Ditto for text/xml and XML data. Pass text/html for the Accept header and the "Show.cshtml" Razor view is rendered passing the result model data producing final HTML output. While this isn’t as clean as passing just POCO objects back as I had intended originally, this approach fits better with how MVC action methods are intended to be used and we get the bonus of being able to specify a View to render (optionally) for HTML. How does it work An ActionResult implementation is pretty straightforward. You inherit from ActionResult and implement the ExecuteResult method to send your output to the ASP.NET output stream. ActionFilters are an easy way to effectively do post processing on ASP.NET MVC controller actions just before the content is sent to the output stream, assuming your specific action result was used. Here’s the full code to the NegotiatedResult class (you can also check it out on GitHub):/// <summary> /// Returns a content negotiated result based on the Accept header. /// Minimal implementation that works with JSON and XML content, /// can also optionally return a view with HTML. /// </summary> /// <example> /// // model data only /// public ActionResult GetCustomers() /// { /// return new NegotiatedResult(repo.Customers.OrderBy( c=> c.Company) ) /// } /// // optional view for HTML /// public ActionResult GetCustomers() /// { /// return new NegotiatedResult("List", repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public class NegotiatedResult : ActionResult { /// <summary> /// Data stored to be 'serialized'. Public /// so it's potentially accessible in filters. /// </summary> public object Data { get; set; } /// <summary> /// Optional name of the HTML view to be rendered /// for HTML responses /// </summary> public string ViewName { get; set; } public static bool FormatOutput { get; set; } static NegotiatedResult() { FormatOutput = HttpContext.Current.IsDebuggingEnabled; } /// <summary> /// Pass in data to serialize /// </summary> /// <param name="data">Data to serialize</param> public NegotiatedResult(object data) { Data = data; } /// <summary> /// Pass in data and an optional view for HTML views /// </summary> /// <param name="data"></param> /// <param name="viewName"></param> public NegotiatedResult(string viewName, object data) { Data = data; ViewName = viewName; } public override void ExecuteResult(ControllerContext context) { if (context == null) throw new ArgumentNullException("context"); HttpResponseBase response = context.HttpContext.Response; HttpRequestBase request = context.HttpContext.Request; // Look for specific content types if (request.AcceptTypes.Contains("text/html")) { response.ContentType = "text/html"; if (!string.IsNullOrEmpty(ViewName)) { var viewData = context.Controller.ViewData; viewData.Model = Data; var viewResult = new ViewResult { ViewName = ViewName, MasterName = null, ViewData = viewData, TempData = context.Controller.TempData, ViewEngineCollection = ((Controller)context.Controller).ViewEngineCollection }; viewResult.ExecuteResult(context.Controller.ControllerContext); } else response.Write(Data); } else if (request.AcceptTypes.Contains("text/plain")) { response.ContentType = "text/plain"; response.Write(Data); } else if (request.AcceptTypes.Contains("application/json")) { using (JsonTextWriter writer = new JsonTextWriter(response.Output)) { var settings = new JsonSerializerSettings(); if (FormatOutput) settings.Formatting = Newtonsoft.Json.Formatting.Indented; JsonSerializer serializer = JsonSerializer.Create(settings); serializer.Serialize(writer, Data); writer.Flush(); } } else if (request.AcceptTypes.Contains("text/xml")) { response.ContentType = "text/xml"; if (Data != null) { using (var writer = new XmlTextWriter(response.OutputStream, new UTF8Encoding())) { if (FormatOutput) writer.Formatting = System.Xml.Formatting.Indented; XmlSerializer serializer = new XmlSerializer(Data.GetType()); serializer.Serialize(writer, Data); writer.Flush(); } } } else { // just write data as a plain string response.Write(Data); } } } /// <summary> /// Extends Controller with Negotiated() ActionResult that does /// basic content negotiation based on the Accept header. /// </summary> public static class NegotiatedResultExtensions { /// <summary> /// Return content-negotiated content of the data based on Accept header. /// Supports: /// application/json - using JSON.NET /// text/xml - Xml as XmlSerializer XML /// text/html - as text, or an optional View /// text/plain - as text /// </summary> /// <param name="controller"></param> /// <param name="data">Data to return</param> /// <returns>serialized data</returns> /// <example> /// public ActionResult GetCustomers() /// { /// return this.Negotiated( repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public static NegotiatedResult Negotiated(this Controller controller, object data) { return new NegotiatedResult(data); } /// <summary> /// Return content-negotiated content of the data based on Accept header. /// Supports: /// application/json - using JSON.NET /// text/xml - Xml as XmlSerializer XML /// text/html - as text, or an optional View /// text/plain - as text /// </summary> /// <param name="controller"></param> /// <param name="viewName">Name of the View to when Accept is text/html</param> /// /// <param name="data">Data to return</param> /// <returns>serialized data</returns> /// <example> /// public ActionResult GetCustomers() /// { /// return this.Negotiated("List", repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public static NegotiatedResult Negotiated(this Controller controller, string viewName, object data) { return new NegotiatedResult(viewName, data); } } Output Generation – JSON and XML Generating output for XML and JSON is simple – you use the desired serializer and off you go. Using XmlSerializer and JSON.NET it’s just a handful of lines each to generate serialized output directly into the HTTP output stream. Please note this implementation uses JSON.NET for its JSON generation rather than the default JavaScriptSerializer that MVC uses which I feel is an additional bonus to implementing this custom action. I’d already been using a custom JsonNetResult class previously, but now this is just rolled into this custom ActionResult. Just keep in mind that JSON.NET outputs slightly different JSON for certain things like collections for example, so behavior may change. One addition to this implementation might be a flag to allow switching the JSON serializer. Html View Generation Html View generation actually turned out to be easier than anticipated. Initially I used my generic ASP.NET ViewRenderer Class that can render MVC views from any ASP.NET application. However it turns out since we are executing inside of an active MVC request there’s an easier way: We can simply create a custom ViewResult and populate its members and then execute it. The code in text/html handling code that renders the view is simply this:response.ContentType = "text/html"; if (!string.IsNullOrEmpty(ViewName)) { var viewData = context.Controller.ViewData; viewData.Model = Data; var viewResult = new ViewResult { ViewName = ViewName, MasterName = null, ViewData = viewData, TempData = context.Controller.TempData, ViewEngineCollection = ((Controller)context.Controller).ViewEngineCollection }; viewResult.ExecuteResult(context.Controller.ControllerContext); } else response.Write(Data); which is a neat and easy way to render a Razor view assuming you have an active controller that’s ready for rendering. Sweet – dependency removed which makes this class self-contained without any external dependencies other than JSON.NET. Summary While this isn’t exactly a new topic, it’s the first time I’ve actually delved into this with MVC. I’ve been doing content negotiation with Web API and prior to that with my REST library. This is the first time it’s come up as an issue in MVC. But as I have worked through this I find that having a way to specify both HTML Views *and* JSON and XML results from a single controller certainly is appealing to me in many situations as we are in this particular application returning identical data models for each of these operations. Rendering content negotiated views is something that I hope ASP.NET vNext will provide natively in the combined MVC and WebAPI model, but we’ll see how this actually will be implemented. In the meantime having a custom ActionResult that provides this functionality is a workable and easily adaptable way of handling this going forward. Whatever ends up happening in ASP.NET vNext the abstraction can probably be changed to support the native features of the future. Anyway I hope some of you found this useful if not for direct integration then as insight into some of the rendering logic that MVC uses to get output into the HTTP stream… Related Resources Latest Version of NegotiatedResult.cs on GitHub Understanding Action Controllers Rendering ASP.NET Views To String© Rick Strahl, West Wind Technologies, 2005-2014Posted in MVC  ASP.NET  HTTP   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Windows Azure: Major Updates for Mobile Backend Development

  - by ScottGu

  This week we released some great updates to Windows Azure that make it significantly easier to develop mobile applications that use the cloud. These new capabilities include: Mobile Services: Custom API support Mobile Services: Git Source Control support Mobile Services: Node.js NPM Module support Mobile Services: A .NET API via NuGet Mobile Services and Web Sites: Free 20MB SQL Database Option for Mobile Services and Web Sites Mobile Notification Hubs: Android Broadcast Push Notification Support All of these improvements are now available to use immediately (note: some are still in preview).  Below are more details about them. Mobile Services: Custom APIs, Git Source Control, and NuGet Windows Azure Mobile Services provides the ability to easily stand up a mobile backend that can be used to support your Windows 8, Windows Phone, iOS, Android and HTML5 client applications.  Starting with the first preview we supported the ability to easily extend your data backend logic with server side scripting that executes as part of client-side CRUD operations against your cloud back data tables. With today’s update we are extending this support even further and introducing the ability for you to also create and expose Custom APIs from your Mobile Service backend, and easily publish them to your Mobile clients without having to associate them with a data table. This capability enables a whole set of new scenarios – including the ability to work with data sources other than SQL Databases (for example: Table Services or MongoDB), broker calls to 3rd party APIs, integrate with Windows Azure Queues or Service Bus, work with custom non-JSON payloads (e.g. Windows Periodic Notifications), route client requests to services back on-premises (e.g. with the new Windows Azure BizTalk Services), or simply implement functionality that doesn’t correspond to a database operation.  The custom APIs can be written in server-side JavaScript (using Node.js) and can use Node’s NPM packages.  We will also be adding support for custom APIs written using .NET in the future as well. Creating a Custom API Adding a custom API to an existing Mobile Service is super easy.  Using the Windows Azure Management Portal you can now simply click the new “API” tab with your Mobile Service, and then click the “Create a Custom API” button to create a new Custom API within it: Give the API whatever name you want to expose, and then choose the security permissions you’d like to apply to the HTTP methods you expose within it.  You can easily lock down the HTTP verbs to your Custom API to be available to anyone, only those who have a valid application key, only authenticated users, or administrators.  Mobile Services will then enforce these permissions without you having to write any code: When you click the ok button you’ll see the new API show up in the API list.  Selecting it will enable you to edit the default script that contains some placeholder functionality: Today’s release enables Custom APIs to be written using Node.js (we will support writing Custom APIs in .NET as well in a future release), and the Custom API programming model follows the Node.js convention for modules, which is to export functions to handle HTTP requests. The default script above exposes functionality for an HTTP POST request. To support a GET, simply change the export statement accordingly.  Below is an example of some code for reading and returning data from Windows Azure Table Storage using the Azure Node API: After saving the changes, you can now call this API from any Mobile Service client application (including Windows 8, Windows Phone, iOS, Android or HTML5 with CORS). Below is the code for how you could invoke the API asynchronously from a Windows Store application using .NET and the new InvokeApiAsync method, and data-bind the results to control within your XAML:     private async void RefreshTodoItems() {         var results = await App.MobileService.InvokeApiAsync<List<TodoItem>>("todos", HttpMethod.Get, parameters: null);         ListItems.ItemsSource = new ObservableCollection<TodoItem>(results);     }    Integrating authentication and authorization with Custom APIs is really easy with Mobile Services. Just like with data requests, custom API requests enjoy the same built-in authentication and authorization support of Mobile Services (including integration with Microsoft ID, Google, Facebook and Twitter authentication providers), and it also enables you to easily integrate your Custom API code with other Mobile Service capabilities like push notifications, logging, SQL, etc. Check out our new tutorials to learn more about to use new Custom API support, and starting adding them to your app today. Mobile Services: Git Source Control Support Today’s Mobile Services update also enables source control integration with Git.  The new source control support provides a Git repository as part your Mobile Service, and it includes all of your existing Mobile Service scripts and permissions. You can clone that git repository on your local machine, make changes to any of your scripts, and then easily deploy the mobile service to production using Git. This enables a really great developer workflow that works on any developer machine (Windows, Mac and Linux). To use the new support, navigate to the dashboard for your mobile service and select the Set up source control link: If this is your first time enabling Git within Windows Azure, you will be prompted to enter the credentials you want to use to access the repository: Once you configure this, you can switch to the configure tab of your Mobile Service and you will see a Git URL you can use to use your repository: You can use this URL to clone the repository locally from your favorite command line: > git clone https://scottgutodo.scm.azure-mobile.net/ScottGuToDo.git Below is the directory structure of the repository: As you can see, the repository contains a service folder with several subfolders. Custom API scripts and associated permissions appear under the api folder as .js and .json files respectively (the .json files persist a JSON representation of the security settings for your endpoints). Similarly, table scripts and table permissions appear as .js and .json files, but since table scripts are separate per CRUD operation, they follow the naming convention of <tablename>.<operationname>.js. Finally, scheduled job scripts appear in the scheduler folder, and the shared folder is provided as a convenient location for you to store code shared by multiple scripts and a few miscellaneous things such as the APNS feedback script. Lets modify the table script todos.js file so that we have slightly better error handling when an exception occurs when we query our Table service: todos.js tableService.queryEntities(query, function(error, todoItems){     if (error) {         console.error("Error querying table: " + error);         response.send(500);     } else {         response.send(200, todoItems);     }        }); Save these changes, and now back in the command line prompt commit the changes and push them to the Mobile Services: > git add . > git commit –m "better error handling in todos.js" > git push Once deployment of the changes is complete, they will take effect immediately, and you will also see the changes be reflected in the portal: With the new Source Control feature, we’re making it really easy for you to edit your mobile service locally and push changes in an atomic fashion without sacrificing ease of use in the Windows Azure Portal. Mobile Services: NPM Module Support The new Mobile Services source control support also allows you to add any Node.js module you need in the scripts beyond the fixed set provided by Mobile Services. For example, you can easily switch to use Mongo instead of Windows Azure table in our example above. Set up Mongo DB by either purchasing a MongoLab subscription (which provides MongoDB as a Service) via the Windows Azure Store or set it up yourself on a Virtual Machine (either Windows or Linux). Then go the service folder of your local git repository and run the following command: > npm install mongoose This will add the Mongoose module to your Mobile Service scripts.  After that you can use and reference the Mongoose module in your custom API scripts to access your Mongo database: var mongoose = require('mongoose'); var schema = mongoose.Schema({ text: String, completed: Boolean });   exports.get = function (request, response) {     mongoose.connect('<your Mongo connection string> ');     TodoItemModel = mongoose.model('todoitem', schema);     TodoItemModel.find(function (err, items) {         if (err) {             console.log('error:' + err);             return response.send(500);         }         response.send(200, items);     }); }; Don’t forget to push your changes to your mobile service once you are done > git add . > git commit –m "Switched to use Mongo Labs" > git push Now our Mobile Service app is using Mongo DB! Note, with today’s update usage of custom Node.js modules is limited to Custom API scripts only. We will enable it in all scripts (including data and custom CRON tasks) shortly. New Mobile Services NuGet package, including .NET 4.5 support A few months ago we announced a new pre-release version of the Mobile Services client SDK based on portable class libraries (PCL). Today, we are excited to announce that this new library is now a stable .NET client SDK for mobile services and is no longer a pre-release package. Today’s update includes full support for Windows Store, Windows Phone 7.x, and .NET 4.5, which allows developers to use Mobile Services from ASP.NET or WPF applications. You can install and use this package today via NuGet. Mobile Services and Web Sites: Free 20MB Database for Mobile Services and Web Sites Starting today, every customer of Windows Azure gets one Free 20MB database to use for 12 months free (for both dev/test and production) with Web Sites and Mobile Services. When creating a Mobile Service or a Web Site, simply chose the new “Create a new Free 20MB database” option to take advantage of it: You can use this free SQL Database together with the 10 free Web Sites and 10 free Mobile Services you get with your Windows Azure subscription, or from any other Windows Azure VM or Cloud Service. Notification Hubs: Android Broadcast Push Notification Support Earlier this year, we introduced a new capability in Windows Azure for sending broadcast push notifications at high scale: Notification Hubs. In the initial preview of Notification Hubs you could use this support with both iOS and Windows devices.  Today we’re excited to announce new Notification Hubs support for sending push notifications to Android devices as well. Push notifications are a vital component of mobile applications.  They are critical not only in consumer apps, where they are used to increase app engagement and usage, but also in enterprise apps where up-to-date information increases employee responsiveness to business events.  You can use Notification Hubs to send push notifications to devices from any type of app (a Mobile Service, Web Site, Cloud Service or Virtual Machine). Notification Hubs provide you with the following capabilities: Cross-platform Push Notifications Support. Notification Hubs provide a common API to send push notifications to iOS, Android, or Windows Store at once.  Your app can send notifications in platform specific formats or in a platform-independent way.  Efficient Multicast. Notification Hubs are optimized to enable push notification broadcast to thousands or millions of devices with low latency.  Your server back-end can fire one message into a Notification Hub, and millions of push notifications can automatically be delivered to your users.  Devices and apps can specify a number of per-user tags when registering with a Notification Hub. These tags do not need to be pre-provisioned or disposed, and provide a very easy way to send filtered notifications to an infinite number of users/devices with a single API call.   Extreme Scale. Notification Hubs enable you to reach millions of devices without you having to re-architect or shard your application.  The pub/sub routing mechanism allows you to broadcast notifications in a super-efficient way.  This makes it incredibly easy to route and deliver notification messages to millions of users without having to build your own routing infrastructure. Usable from any Backend App. Notification Hubs can be easily integrated into any back-end server app, whether it is a Mobile Service, a Web Site, a Cloud Service or an IAAS VM. It is easy to configure Notification Hubs to send push notifications to Android. Create a new Notification Hub within the Windows Azure Management Portal (New->App Services->Service Bus->Notification Hub): Then register for Google Cloud Messaging using https://code.google.com/apis/console and obtain your API key, then simply paste that key on the Configure tab of your Notification Hub management page under the Google Cloud Messaging Settings: Then just add code to the OnCreate method of your Android app’s MainActivity class to register the device with Notification Hubs: gcm = GoogleCloudMessaging.getInstance(this); String connectionString = "<your listen access connection string>"; hub = new NotificationHub("<your notification hub name>", connectionString, this); String regid = gcm.register(SENDER_ID); hub.register(regid, "myTag"); Now you can broadcast notification from your .NET backend (or Node, Java, or PHP) to any Windows Store, Android, or iOS device registered for “myTag” tag via a single API call (you can literally broadcast messages to millions of clients you have registered with just one API call): var hubClient = NotificationHubClient.CreateClientFromConnectionString(                   “<your connection string with full access>”,                   "<your notification hub name>"); hubClient.SendGcmNativeNotification("{ 'data' : {'msg' : 'Hello from Windows Azure!' } }", "myTag”); Notification Hubs provide an extremely scalable, cross-platform, push notification infrastructure that enables you to efficiently route push notification messages to millions of mobile users and devices.  It will make enabling your push notification logic significantly simpler and more scalable, and allow you to build even better apps with it. Learn more about Notification Hubs here on MSDN . Summary The above features are now live and available to start using immediately (note: some of the services are still in preview).  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Displaying Multiple Tables in a Page in Jasper Reports using ireports/Jasper Assistant

  - by Karthikeyan

  Hi all, I have a report to be printed / exported to PDF format. for that i am using jasper reports. I have 8 individual pages to be exported. so i prepared 8 separate design files. In that 6 pages are having more static text and mere direct mapping and remaining two pages consists of table like data. one page contains huge table so i filled it directly with no problem by keeping a single table in detail band. now problem is that remaining one page. that page is having more than 5 small tables (two or four column). is t possible to have more that one table in a page in jasper reports ? i am using jasper reports and for designing jasper assistant/ireports.

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• Use LINQ to query nested OData collection

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  I'm playing around with the new Netflix OData feed (http://odata.netflix.com/Catalog/) and having some issues. I'm trying to learn LINQ at the same time but having difficulty doing what I thought was going to be quite simple. I'd like to return a list of Titles that match a given Genre. The Titles object contains a collection of Genres. I'm not sure how to write this query. My attempt below does not appear to work using LINQPad. from t in Titles where t.Genres.Name.Contains("ABC") select t

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• netbeans 6.8 php, xdebug, mamp - cannot establish a connection

  - by Mike

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