ec4u, a CRM System Integration leader based in Germany
and Switzerland,
and an historical Oracle/Siebel partner, offers a complete "Siebel2FusionCRM Integration" solution, based on tools methodology
and services.
ec4u Siebel2FusionCRM Integration solution's main objectives are:
Integration between Siebel (on-premise)
and Fusion CRM / Marketing (“in the cloud”)
Accounts, Contacts
and Addresses are maintained by Sales in Siebel CRM
and synchronized in real-time into Fusion CRM / Marketing
CDM Processing ensures clean data for marketing campaigns (validation
and deduplication)
Create E-Mail marketing campaigns
and newsletters in Fusion
The solution features:
Upsert processes figure out what information needs to be updated, inserted or terminated (deleted). However, as Siebel is the data master, it is still a one-way synchronization.
Handle deleted or nullified information by terminating them in Fusion CRM (set start
and end date to define the validity period)
Initial load
and real-time synchronization use the same processes
Invocations/Operations can be repeated due to no transactional support from Fusion web services
Tagging sub entries in case of 1 to N mapping (Example: Telephone number is one simple field in Siebel but in Fusion you can have multiple telephone numbers in a sub table)
E-Mail-Notification in case of any error (containing error message, instance number, detailed payload)
Schematron Validation Interested?
Looking for more details or a partnership with ec4u for a "Siebel2FusionCRM Integration" project? Contact: Gregor Bublitz, Director Expert Services (
[email protected])
