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  • Unhelpful Help

    - by Geoff N. Hiten
    Up until SQL 2012, I recommended installing Books On-Line (BOL) anywhere you installed SQL Server.  It made looking up reference information simpler, especially when you were on a server that didn’t have direct Internet access.  That all changed today.  I started the new Help Viewer with a local copy of BOL.  I actually found what I was looking for and closed the app.  Or so I thought.  Then I noticed something.  A little parasite had attached itself to my system.      Yep, the “Help” system left an “agent” behind.  Now I shouldn’t have to tell you that running application helper agents on server platforms is a bad idea.  And it gets worse.  There is no way to configure the app so that it does NOT start the parasite agent each time you restart help.  So the solution becomes do not install help on production server platforms.  Which is pretty unhelpful.

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  • SSMS Tools Pack 2.5 is out. Added support for SQL Server 2012.

    - by Mladen Prajdic
    Because I wanted to make SSMS Tools Pack as solid as possible for SSMS 2012 there are no new features only bug fixes and speed improvements. I am planning new awesome features for the next version so be on the lookout. The biggest change is that SSMS Tools Pack for SSMS 2012 is no longer free. For previous SSMS versions it is still free. Licensing now offers following options: Per machine license. ($29.99) Perfect if you do all your work from a single machine. This license is valid per major release of SSMS Tools Pack (e.g. v2.x, v3.x, v4.x). Fully transferable license valid for 3 months. ($99.99) Perfect for work across many machines. It's not bound to a machine or an SSMS Tools Pack version. 30 days license. Time based demo license bound to a machine. You can view all the details on the Licensing page. If you want to receive email notifications when new version of SSMS Tools Pack is out you can do that on the Main page or on the Download page. This is also the last version to support SSMS 2005 and 2005 Express. Enjoy it!

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  • Is it a bug or a task when something doesn't work, yet, in development process

    - by Patkos Csaba
    We usually have this dilemma in our team. Sometimes, in order to implement a task or a story we find out that the system must be in a specific state. For example, a specific system configuration has to be made beforehand. The task / story can be completed and it is working as specified on it with the proper configuration in place. Note that the configuration is not directly related with the task. Next, we have to create a new ... ??? ... something for the process of generating that configuration file. This is where the problems appear. Some say that it is a bug others say it is a task or an extra feature. So, where is the limit between bugs and tasks in the development phase? Should we even consider something a bug if all the tasks are working as stated in their definitions? Can a thing be considered a bug because one compares it to the current (unstable) state of the system? Short example: A feature requires configuring a communication service for a specific operation. In the process of the implementation the team discovers that the service requires the hostnames of the pears to be resolvable to an IP address. The team adds the hostnames to the DNS server (or hosts files) and continues implementing the required feature. After the initial feature is working, a question is risen. Should the sysadmin configure the DNS or hosts file or should our application do it automatically? An automatic solution is possible. So a decision is made to implement it. ... here start the discussions ... is this a bug or an extra feature / task? PS: I know that I mixed feature / task / story in the question. It is intentional. I am interested in separating bugs from the rest. Doesn't matter what the rest means in a particular case.

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  • What to do when issue-tracker is down?

    - by Pablo
    It has happened in our team that our issue-tracker is down. Happens about once a week now (yes, wow), and there's not really much we can do to get it back up, since it's hosted by our client in a different timezone. It sometimes takes several hours for it to be operative again. In the meanwhile, we can't really tell which issues we were working on, and in case we do, we cannot update those issues, as in moving them through the workflow, logging used hours, checking the issue's description, leaving comments, and so on. So the question is: how can we, as a team, work in the meanwhile so that when the issue-tracker is up again, we have the least possible hassle updating it with what we've been working?

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  • Virtual Lab part 2&ndash;Templates, Patterns, Baselines

    - by Geoff N. Hiten
    Once you have a good virtualization platform chosen, whether it is a desktop, server or laptop environment, the temptation is to build “X”.  “X” may be a SharePoint lab, a Virtual Cluster, an AD test environment or some other cool project that you really need RIGHT NOW.  That would be doing it wrong. My grandfather taught woodworking and cabinetmaking for twenty-seven years at a trade school in Alabama.  He was the first instructor hired at that school and the only teacher for the first two years.  His students built tables, chairs, and workbenches so the school could start its HVAC courses.   Visiting as a child, I also noticed many extra “helper” stands, benches, holders, and gadgets all built from wood.  What does that have to do with a virtual lab, you ask?  Well, that is the same approach you should take.  Build stuff that you will use.  Not for solving a particular problem, but to let the Virtual Lab be part of your normal troubleshooting toolkit. Start with basic copies of various Operating Systems.  Load and patch server and desktop OS environments.  This also helps build your collection of ISO files, another essential element of a virtual Lab.  Once you have these “baseline” images, you can use your Virtualization software’s snapshot capability to freeze the image.  Clone the snapshot and you have a brand new fully patched machine in mere moments.  You may have to sysprep some of the Microsoft OS environments if you are going to create a domain environment or experiment with clustering.  That is still much faster than loading and patching from scratch. So once you have a stock of raw materials (baseline images in this case) where should you start.  Again, my grandfather’s workshop gives us the answer.  In the shop it was workbenches and tables to hold large workpieces that made the equipment more useful.  In a Windows environment the same role falls to the fundamental network services:  DHCP, DNS, Active Directory, Routing, File Services, and Storage services.  Plan your internal network setup.  Build out an AD controller with all the features listed.  Make the actual domain an isolated domain so it will not care about where you take it.  Add the Microsoft iSCSI target.  Once you have this single system, you can leverage it for almost any network environment beyond a simple stand-alone system. Having these templates and fundamental infrastructure elements ready to run means I can build a quick lab in minutes instead of hours.  My solutions are well-tested, my processes fully documented with screenshots, and my plans validated well before I have to make any changes to client systems.  the work I put in is easily returned in increased value and client satisfaction.

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  • What percentage of software developers work solo?

    - by JMather
    I'm trying to put together some ideas for a talk, and one of the things that occurred to me, is if there's any documentation or research into how many programmers work as the lone developer within their team. I think this is an important distinction because individual developers (and perhaps small team developers) end up having to wear many more hats than developers part of a large developer group. It could give us some better insight to career development and transition tactics, as well. I've tried some generally googling, and wasn't able to turn up anything, so I'm hoping maybe someone has seen (or studied) something related to this. Thanks in advance!

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  • Why are tools like git-svn that allow git to integrate with svn useful? [closed]

    - by Wes
    I have read these related questions: I'm a Subversion geek, why should I consider or not consider Mercurial or Git or any other DVCS? git for personal (one-man) projects. Overkill? ...and I understand why git is useful. What I don't understand is why tools like git-svn that allow git to integrate with svn are useful. When, for example, a team is working with svn, or any other centralised SCM, why would a member of the team opt to use git-svn? Are there any practical advantages for a developer that has to synchronize with a centralized repository?

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  • Renaming the sa Account

    - by Tara Kizer
    Today I renamed the sa account on 23 SQL Server 2005/2008 instances.  I used the CMS to assist with this task.  Later we realized all of the SQL Agent jobs were failing on these instances with the following error: “The job failed.  The owner (sa) of job XYZ does not have server access.” We use sa as the job owner, and it had correctly changed the owner to our new name as the sids had not changed.  We were at first confused why the jobs were failing but then realized restarting the SQL Agent service might help.  The restart corrected the problem. If you plan on renaming your sa account (best practice), make sure you restart the SQL Agent service afterwards to avoid failing jobs.  This is perhaps common knowledge, but it was something new learned by me today.

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  • More Maintenance Plan Weirdness

    - by AjarnMark
    I’m not a big fan of the built-in Maintenance Plan functionality in SQL Server.  I like the interface in SQL 2005 better than 2000 (it looks more like building an SSIS package) but it’s still a bit of a black box.  You don’t really know what commands are being run based on the selections you have made, and you can easily make some unwise choices without realizing it, such as shrinking your database on a regular basis.  I really prefer to know exactly what commands and with which options are being run on my servers. Recently I had another very strange thing happen with a Maintenance Plan, this time in SQL 2005, SP3.  I inherited this server and have done a bit of cleanup on it, but had not yet gotten around to replacing the Maintenance Plans with all my own scripts.  However, one of the maintenance plans which was just responsible for doing LOG backups was running more frequently than that system needed, and I thought I would just tweak the schedule a bit.  So I opened the Maintenance Plan and edited the properties of the Subplan, setting a new schedule, saved it and figured all was good to go.  But the next execution of the Scheduled Job that triggers the Maintenance Plan code failed with an error about the Owner of the job.  Specifically the error was, “Unable to determine if the owner (OldDomain\OldDBAUserID) of job MaintenancePlanName.Subplan has server access (reason: Could not obtain information about Windows NT group/user 'OldDomain\OldDBAUserID’..”  I was really confused because I had previously updated all of the jobs to have current accounts as the owners.  At first I thought it was just a fluke, but it happened on the next scheduled cycle so I investigated further and sure enough, that job had the old DBA’s account listed as the owner.  I fixed it and the job successfully ran to completion. Now, I don’t really like mysteries like that, so I did some more testing and verified that, sure enough, just editing the Subplan schedule and saving the Maintenance Job caused the Scheduled Job to be recreated with the old credentials.  I don’t know where it is getting those credentials, but I can only assume that it is the same as the original creator of the Maintenance Plan, and for some reason it insists on using that ID for the job owner.  I looked through the options in SSMA and could not find anything would let me easily set the value that I wanted it to use.  I suspect that if I did something like executing sp_changeobjectowner against the Maintenance Plan that it would use that new ID instead.  I’m sure that there is good reason that it works this way, but rather than mess around with it much more, I’m just going to spend my time rolling out my replacement scripts instead. Chalk this little hidden oddity up as yet one more reason I’m not a fan of Maintenance Plans.

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  • SOA Suite demo pod at OOW 2012

    - by Simone Geib
    Visit us in the exhibition hall at Oracle Open World from Monday October 1st till Wednesday October 3rd. You'll have the opportunity to meet our engineering team and product managers and learn what SOA Suite is about and all the cool stuff you can do with it. Come to get a general demo, ask specific questions, give feedback or just have discussions with the Oracle SOA team. You can find us at Moscone South, Right - S-229. And don't forget to check out the Focus on SOA and BPM document for an overview of all SOA and BPM sessions

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  • TFS 2012 Upgrade and SQL Server - SharePoint - OS Requirements.

    - by Vishal
    Hello folks,Recently I was involved in Installation and Configuration of Team Foundation Server 2010 Farm for a client. A month after the installation and configuration was done and everything was working as it was supposed to, Microsoft released Team Foundation Server 2012 in mid August 2012. Well the company was using Borland Starteam as their source control and once starting to use TFS 2010, their developers and project managers were loving it since TFS is not just a source control tool and way much better then StarTeam. Anyways, long story short, they are now interested in thinking of upgrading to the newest version. Below are some basic Hardware and Software requirements for TFS 2012:Operating System:Windows Server 2008 with SP2 (only 64bit)Windows Server 2008 R2 with SP1 (only 64bit)Windows Server 2012 (only 64bit)SQL Server:SQL Server 2008 R2 and SQL Server 2012SQL Server 2008 is no longer supported.SQL Server Requirements for TFS.SharePoint Products:SharePoint Server 2010. (SharePoint Foundation 2010, Standard, Enterprise).MOSS 2007 (Standard, Enterprise)Windows SharePoint Services 3.0 (WSS 3.0)SharePoint Products Requirements for TFS.Project Server:Project Server 2010 with SP1.Project Server 2007 with SP2.Project Server Requirements for TFS.More information onf TFS Upgrade Requirements can be found here. Hardware Recommendations can be found here.Thanks,Vishal Mody

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  • DevIntersection Conference Dec 9th-12th

    - by ScottGu
    I’m excited to be presenting a keynote at the DevIntersection conference this coming Dec 9th->12th in Las Vegas.  This conference has an awesome set of speakers from a variety of backgrounds.  A number of people from my team (including Scott Hanselman, Scott Hunter and Daniel Roth from the ASP.NET team) will be presenting in addition to me.  You can learn more about the conference and check out the schedule here. Attendees who register by November 20th will receive a free Windows 8 Tablet – so if you are interested in attending sign-up soon! Hope to see some of you there, Scott

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  • Performance Tuning with Traces

    - by Tara Kizer
    This past Saturday, I presented "Performance Tuning with Traces" at SQL Saturday #47 in Phoenix, Arizona.  You can download my slide deck and supporting files here. This is the same presentation that I did in September at SQL Saturday #55 in San Diego, however I focused less on my custom server-side trace tool and more on the steps that I take to troubleshoot a production performance problem which often includes server-side tracing.  If any of my blog readers attended the presentation, I'd love to hear your feedback.  I'm specifically interested in hearing constructive criticism.  Speaking in front of people is not something that comes naturally to me.  I plan on presenting in the future, so feedback on how I can do a better job would be very helpful.  My number one problem is I talk too fast!

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  • The internal storage of a DATETIMEOFFSET value

    - by Peter Larsson
    Today I went for investigating the internal storage of DATETIME2 datatype. What I found out was that for a datetime2 value with precision 0 (seconds only), SQL Server need 6 bytes to represent the value, but stores 7 bytes. This is because SQL Server add one byte that holds the precision for the datetime2 value. Start with this very simple repro declare    @now datetimeoffset(7) = '2010-12-15 21:04:03.6934231 +03:30'   select     cast(cast(@now as datetimeoffset(0)) as binary(9)),            cast(cast(@now as datetimeoffset(1)) as binary(9)),            cast(cast(@now as datetimeoffset(2)) as binary(9)),            cast(cast(@now as datetimeoffset(3)) as binary(10)),            cast(cast(@now as datetimeoffset(4)) as binary(10)),            cast(cast(@now as datetimeoffset(5)) as binary(11)),            cast(cast(@now as datetimeoffset(6)) as binary(11)),            cast(cast(@now as datetimeoffset(7)) as binary(11)) Now we are going to copy and paste these binary values and investigate which value is representing what time part. Prefix  Ticks       Ticks         Days    Days    Suffix  Suffix  Original value ------  ----------  ------------  ------  ------  ------  ------  ------------------------ 0x  00  0CF700             63244  A8330B  734120  D200       210  0x000CF700A8330BD200 0x  01  75A609            632437  A8330B  734120  D200       210 0x0175A609A8330BD200 0x  02  918060           6324369  A8330B  734120  D200       210  0x02918060A8330BD200 0x  03  AD05C503        63243693  A8330B  734120  D200       210  0x03AD05C503A8330BD200 0x  04  C638B225       632502470  A8330B  734120  D200       210  0x04C638B225A8330BD200 0x  05  BE37F67801    6324369342  A8330B  734120  D200       210  0x05BE37F67801A8330BD200 0x  06  6F2D9EB90E   63243693423  A8330B  734120  D200       210  0x066F2D9EB90EA8330BD200 0x  07  57C62D4093  632436934231  A8330B  734120  D200       210  0x0757C62D4093A8330BD200 Let us use the following color schema Red - Prefix Green - Time part Blue - Day part Purple - UTC offset What you can see is that the date part is equal in all cases, which makes sense since the precision doesn't affect the datepart. If you add 63244 seconds to midnight, you get 17:34:04, which is the correct UTC time. So what is stored is the UTC time and the local time can be found by adding "utc offset" minutes. And if you look at it, it makes perfect sense that each following value is 10 times greater when the precision is increased one step too. //Peter

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  • Evolution in coding standards, how do you deal with them?

    - by WardB
    How do you deal with evolution in the coding standards / style guide in a project for the existing code base? Let's say someone on your team discovered a better way of object instantiation in the programming language. It's not that the old way is bad or buggy, it's just that the new way is less verbose and feels much more elegant. And all team members really like it. Would you change all exisiting code? Let's say your codebase is about 500.000+ lines of code. Would you still want to change all existing code? Or would you only let new code adhere to the new standard? Basically lose consistency? How do you deal with an evolution in the coding standards on your project?

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  • Why to avoid SELECT * from tables in your Views

    - by Jeff Smith
    -- clean up any messes left over from before: if OBJECT_ID('AllTeams') is not null  drop view AllTeams go if OBJECT_ID('Teams') is not null  drop table Teams go -- sample table: create table Teams (  id int primary key,  City varchar(20),  TeamName varchar(20) ) go -- sample data: insert into Teams (id, City, TeamName ) select 1,'Boston','Red Sox' union all select 2,'New York','Yankees' go create view AllTeams as  select * from Teams go select * from AllTeams --Results: -- --id          City                 TeamName ------------- -------------------- -------------------- --1           Boston               Red Sox --2           New York             Yankees -- Now, add a new column to the Teams table: alter table Teams add League varchar(10) go -- put some data in there: update Teams set League='AL' -- run it again select * from AllTeams --Results: -- --id          City                 TeamName ------------- -------------------- -------------------- --1           Boston               Red Sox --2           New York             Yankees -- Notice that League is not displayed! -- Here's an even worse scenario, when the table gets altered in ways beyond adding columns: drop table Teams go -- recreate table putting the League column before the City: -- (i.e., simulate re-ordering and/or inserting a column) create table Teams (  id int primary key,  League varchar(10),  City varchar(20),  TeamName varchar(20) ) go -- put in some data: insert into Teams (id,League,City,TeamName) select 1,'AL','Boston','Red Sox' union all select 2,'AL','New York','Yankees' -- Now, Select again for our view: select * from AllTeams --Results: -- --id          City       TeamName ------------- ---------- -------------------- --1           AL         Boston --2           AL         New York -- The column labeled "City" in the View is actually the League, and the column labelled TeamName is actually the City! go -- clean up: drop view AllTeams drop table Teams

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  • The JDEdwards EnterpriseOne PreSales University

    - by Julien Haye
    Istanbul NOV 5-9 Wednesday, NOV 7 - It is raining outside and I am sitting in my hotel room (#106) in Istanbul and create my first blog entry. Today this blog was enabled and I am excited to have the ability to share my (first) thoughts with the EMEA JDE Partner Community. I am here in Istanbul because we are currently running the JDEdwards PreSales University Event series. This PreSales University is an established event series which we deliver the fifth time now and the first time in the ECEMEA region. Delegates value the openness and competence from the Product Strategy and Product Development Team from Denver and India. Together with the regional Oracle PreSales team we had very valuable discussions around product features and functions and about the business value of the new delivered applications and tools. Additionally the event provides endless opportunities to exchange ideas with other JD Edwards Partner and the Oracle PreSales Team. With its focus on sharing and learning, best practice, user experience and transforming technologies, delegates will leave this event with an abundance of new ideas and best practices to try for your coming projects and existing customer implementations. A day out of the office gives delegates a chance to gain a new perspective on their business processes. Everybody sees better ways of working just by being immersed in an environment where the focus is on using products more effectively. Apps Track: Highly concentrated participants in Istanbul listening to Jeff Erickson presenting the news about OneView Reporting. Jeff: We believe “The things you said”. The event is organized into two tracks, one for Apps and one for Tech. Everybody was able to learn new features and functions and how to position this products. The focus was on the new Apps release 9.1 and Tools Release 9.1.2 and their Value Propositions. For all topics hands-on exercises has been given to the participants. Even very experienced senior consultants did learn a lot from this event. In total we have 55 people registered and we still have some more content to deliver. By the way: Istanbul is a nice place to be. I already booked my next trip to this beautiful city. In two weeks we deliver the JD Edwards EECIS Executive Forum again in Istanbul. Once again a tough Agenda. I will let you know if I had the ability to have a walk outside and see a bit more of this beautiful city. At least I expect to have a different room number. Many greetings Hartmut WieseOracle Alliances & Channels EMEA

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  • How to promote/market an event that needs many people?

    - by stjowa
    My team is about to launch a new web application, http://wethepixels.com, that requires a lot of people to be on the site at the same time for the concept to be successful. Our team is preparing to promote/market an event for a specific date and time, in order to try to grab a large group of people to the site at once. For those who have gone through a similar web launch, we would love to hear ideas on the best way to market for a large group in a relatively short period of time. We have created a Facebook page and a Facebook event, but it has yet to grab much attention (surprisingly to us). Is there a better way to attract a large number of users in a short period of time? Thanks

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  • PASS: International Travels

    - by Bill Graziano
    Nihao!  One of the largest changes PASS is going through is the the expansion outside the US and Canada.  We’ve had international chapters and events in Europe since the early 2000’s.  But nothing on the scale we’re seeing now.  Since January 1st there have been 18 SQL Saturday events outside North America and 19 events in North America.  We hope to have three international SQLRally events outside the US in FY13 (budget willing).  I don’t know the exact percentage of chapters outside the US but it’s got be 50% or higher. We recently started an effort to remake the Board to better reflect the growing global face of PASS.  This involves assigning some Board seats to geographic regions.  You can ask questions about this in our feedback forum, participate in a Twitter chat or ask questions directly of Board members.  You can email me at if you’d like to ask a question directly.  We’re doing this very slowly and deliberately in hopes that a long communication cycle gives us a chance to address all the issues that our members will raise. After the Summit we passed a budget exception allocating an extra $20,000 for Board members to travel to local events.  I think it’s important for Board members to visit new areas and talk to more of our members.  I sent out an email asking where people had attended events outside their home city.  Here’s the list I got back: Albuquerque, Amsterdam, Boston, Brisbane, Chicago, Colorado Springs, Columbus, Dallas, Houston, Jacksonville, Las Vegas, London, Louisville, Minneapolis, New York City, Orange County, Orlando, Pensacola, Perth, Philadelphia, Phoenix, Redmond, Seattle, Silicon Valley, Sydney, Tampa Bay, Vancouver, Washington DC and Wellington.  (Disclaimer: Some of this travel was paid for by employers or Board members themselves.  Some of this travel may have been completed before the Summit.  That’s still one heck of a list!) The last SQL Saturday event this fiscal year is SQL Saturday Shanghai.  And that’s one I’m attending.  This is our first event in China and is being put on in cooperation with the local Microsoft office.  Hopefully this event will be the start of a growing community in China that includes chapters, SQL Saturdays and maybe a SQLRally or two in the future.  I’m excited to speak with people that are just starting down this path and watching this community grow. I encourage you to visit the PASS Global Growth site and read through the material there.  This is the biggest change we’ve made to our governance since I’ve been on the Board.  You need to understand how it affects you and how it affects the organization. And wish me luck on the 15 hour flight to Shanghai on Friday afternoon.  Rob Farley flies from Australia to the US for PASS events multiple times per year and I don’t know how he does it so often.  I think one of these is going to wipe me out.  (And Nihao (knee-how) is Chinese for Hello.)

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  • PASS: Bylaw Change 2013

    - by Bill Graziano
    PASS launched a Global Growth Initiative in the Summer of 2011 with the appointment of three international Board advisors.  Since then we’ve thought and talked extensively about how we make PASS more relevant to our members outside the US and Canada.  We’ve collected much of that discussion in our Global Growth site.  You can find vision documents, plans, governance proposals, feedback sites, and transcripts of Twitter chats and town hall meetings.  We also address these plans at the Board Q&A during the 2012 Summit. One of the biggest changes coming out of this process is around how we elect Board members.  And that requires a change to the bylaws.  We published the proposed bylaw changes as a red-lined document so you can clearly see the changes.  Our goal in these bylaw changes was to address the changes required by the global growth initiatives, conduct a legal review of the document and address other minor issues in the document.  There are numerous small wording changes throughout the document.  For example, we replaced every reference of “The Corporation” with the word “PASS” so it now reads “PASS is organized…”. Board Composition The biggest change in these bylaw changes is how the Board is composed and elected.  This discussion starts in section VI.2.  This section now says that some elected directors will come from geographic regions.  I think this is the best way to make sure we give all of our members a voice in the leadership of the organization.  The key parts of this section are: The remaining Directors (i.e. the non-Officer Directors and non-Vendor Appointed Directors) shall be elected by the voting membership (“Elected Directors”). Elected Directors shall include representatives of defined PASS regions (“Regions”) as set forth below (“Regional Directors”) and at minimum one (1) additional Director-at-Large whose selection is not limited by region. Regional Directors shall include, but are not limited to, two (2) seats for the Region covering Canada and the United States of America. Additional Regions for the purpose of electing additional Regional Directors and additional Director-at-Large seats for the purpose of expanding the Board shall be defined by a majority vote of the current Board of Directors and must be established prior to the public call for nominations in the general election. Previously defined Regions and seats approved by the Board of Directors shall remain in effect and can only be modified by a 2/3 majority vote by the then current Board of Directors. Currently PASS has six At-Large Directors elected by the members.  These changes allow for a Regional Director position that is elected by the members but must come from a particular region.  It also stipulates that there must always be at least one Director-at-Large who can come from any region. We also understand that PASS is currently a very US-centric organization.  Our Summit is held in America, roughly half our chapters are in the US and Canada and most of the Board members over the last ten years have come from America.  We wanted to reflect that by making sure that our US and Canadian volunteers would continue to play a significant role by ensuring that two Regional seats are reserved specifically for Canada and the US. Other than that, the bylaws don’t create any specific regional seats.  These rules allow us to create Regional Director seats but don’t require it.  We haven’t fully discussed what the criteria will be in order for a region to have a seat designated for it or how many regions there will be.  In our discussions we’ve broadly discussed regions for United States and Canada Europe, Middle East, and Africa (EMEA) Australia, New Zealand and Asia (also known as Asia Pacific or APAC) Mexico, South America, and Central America (LATAM) As you can see, our thinking is that there will be a few large regions.  I’ve also considered a non-North America region that we can gradually split into the regions above as our membership grows in those areas.  The regions will be defined by a policy document that will be published prior to the elections. I’m hoping that over the next year we can begin to publish more of what we do as Board-approved policy documents. While the bylaws only require a single non-region specific At-large Director, I would expect we would always have two.  That way we can have one in each election.  I think it’s important that we always have one seat open that anyone who is eligible to run for the Board can contest.  The Board is required to have any regions defined prior to the start of the election process. Board Elections – Regional Seats We spent a lot of time discussing how the elections would work for these Regional Director seats.  Ultimately we decided that the simplest solution is that every PASS member should vote for every open seat.  Section VIII.3 reads: Candidates who are eligible (i.e. eligible to serve in such capacity subject to the criteria set forth herein or adopted by the Board of Directors) shall be designated to fill open Board seats in the following order of priority on the basis of total votes received: (i) full term Regional Director seats, (ii) full term Director-at-Large seats, (iii) not full term (vacated) Regional Director seats, (iv) not full term (vacated) Director-at-Large seats. For the purposes of clarity, because of eligibility requirements, it is contemplated that the candidates designated to the open Board seats may not receive more votes than certain other candidates who are not selected to the Board. We debated whether to have multiple ballots or one single ballot.  Multiple ballot elections get complicated quickly.  Let’s say we have a ballot for US/Canada and one for Region 2.  After that we’d need a mechanism to merge those two together and come up with the winner of the at-large seat or have another election for the at-large position.  We think the best way to do this is a single ballot and putting the highest vote getters into the most restrictive seats.  Let’s look at an example: There are seats open for Region 1, Region 2 and at-large.  The election results are as follows: Candidate A (eligible for Region 1) – 550 votes Candidate B (eligible for Region 1) – 525 votes Candidate C (eligible for Region 1) – 475 votes Candidate D (eligible for Region 2) – 125 votes Candidate E (eligible for Region 2) – 75 votes In this case, Candidate A is the winner for Region 1 and is assigned that seat.  Candidate D is the winner for Region 2 and is assigned that seat.  The at-large seat is filled by the high remaining vote getter which is Candidate B. The key point to understand is that we may have a situation where a person with a lower vote total is elected to a regional seat and a person with a higher vote total is excluded.  This will be true whether we had multiple ballots or a single ballot.  Board Elections – Vacant Seats The other change to the election process is for vacant Board seats.  The actual changes are sprinkled throughout the document. Previously we didn’t have a mechanism that allowed for an election of a Board seat that we knew would be vacant in the future.  The most common case is when a Board members moves to an Officer role in the middle of their term.  One of the key changes is to allow the number of votes members have to match the number of open seats.  This allows each voter to express their preference on all open seats.  This only applies when we know about the opening prior to the call for nominations.  This all means that if there’s a seat will be open at the start of the next Board term, and we know about it prior to the call for nominations, we can include that seat in the elections.  Ultimately, the aim is to have PASS members decide who sits on the Board in as many situations as possible. We discussed the option of changing the bylaws to just take next highest vote-getter in all other cases.  I think that’s wrong for the following reasons: All voters aren’t able to express an opinion on all candidates.  If there are five people running for three seats, you can only vote for three.  You have no way to express your preference between #4 and #5. Different candidates may have different information about the number of seats available.  A person may learn that a Board member plans to resign at the end of the year prior to that information being made public. They may understand that the top four vote getters will end up on the Board while the rest of the members believe there are only three openings.  This may affect someone’s decision to run.  I don’t think this creates a transparent, fair election. Board members may use their knowledge of the election results to decide whether to remain on the Board or not.  Admittedly this one is unlikely but I don’t want to create a situation where this accusation can be leveled. I think the majority of vacancies in the future will be handled through elections.  The bylaw section quoted above also indicates that partial term vacancies will be filled after the full term seats are filled. Removing Directors Section VI.7 on removing directors has always had a clause that allowed members to remove an elected director.  We also had a clause that allowed appointed directors to be removed.  We added a clause that allows the Board to remove for cause any director with a 2/3 majority vote.  The updated text reads: Any Director may be removed for cause by a 2/3 majority vote of the Board of Directors whenever in its judgment the best interests of PASS would be served thereby. Notwithstanding the foregoing, the authority of any Director to act as in an official capacity as a Director or Officer of PASS may be suspended by the Board of Directors for cause. Cause for suspension or removal of a Director shall include but not be limited to failure to meet any Board-approved performance expectations or the presence of a reason for suspension or dismissal as listed in Addendum B of these Bylaws. The first paragraph is updated and the second and third are unchanged (except cleaning up language).  If you scroll down and look at Addendum B of these bylaws you find the following: Cause for suspension or dismissal of a member of the Board of Directors may include: Inability to attend Board meetings on a regular basis. Inability or unwillingness to act in a capacity designated by the Board of Directors. Failure to fulfill the responsibilities of the office. Inability to represent the Region elected to represent Failure to act in a manner consistent with PASS's Bylaws and/or policies. Misrepresentation of responsibility and/or authority. Misrepresentation of PASS. Unresolved conflict of interests with Board responsibilities. Breach of confidentiality. The bold line about your inability to represent your region is what we added to the bylaws in this revision.  We also added a clause to section VII.3 allowing the Board to remove an officer.  That clause is much less restrictive.  It doesn’t require cause and only requires a simple majority. The Board of Directors may remove any Officer whenever in their judgment the best interests of PASS shall be served by such removal. Other There are numerous other small changes throughout the document. Proxy voting.  The laws around how members and Board members proxy votes are specific in Illinois law.  PASS is an Illinois corporation and is subject to Illinois laws.  We changed section IV.5 to come into compliance with those laws.  Specifically this says you can only vote through a proxy if you have a written proxy through your authorized attorney.  English language proficiency.  As we increase our global footprint we come across more members that aren’t native English speakers.  The business of PASS is conducted in English and it’s important that our Board members speak English.  If we get big enough to afford translators, we may be able to relax this but right now we need English language skills for effective Board members. Committees.  The language around committees in section IX is old and dated.  Our lawyers advised us to clean it up.  This section specifically applies to any committees that the Board may form outside of portfolios.  We removed the term limits, quorum and vacancies clause.  We don’t currently have any committees that this would apply to.  The Nominating Committee is covered elsewhere in the bylaws. Electronic Votes.  The change allows the Board to vote via email but the results must be unanimous.  This is to conform with Illinois state law. Immediate Past President.  There was no mechanism to fill the IPP role if an outgoing President chose not to participate.  We changed section VII.8 to allow the Board to invite any previous President to fill the role by majority vote. Nominations Committee.  We’ve opened the language to allow for the transparent election of the Nominations Committee as outlined by the 2011 Election Review Committee. Revocation of Charters. The language surrounding the revocation of charters for local groups was flagged by the lawyers. We have allowed for the local user group to make all necessary payment before considering returning of items to PASS if required. Bylaw notification. We’ve spent countless meetings working on these bylaws with the intent to not open them again any time in the near future. Should the bylaws be opened again, we have included a clause ensuring that the PASS membership is involved. I’m proud that the Board has remained committed to transparency and accountability to members. This clause will require that same level of commitment in the future even when all the current Board members have rolled off. I think that covers everything.  I’d encourage you to look through the red-line document and see the changes.  It’s helpful to look at the language that’s being removed and the language that’s being added.  I’m happy to answer any questions here or you can email them to [email protected].

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  • How to Build Your Own Siri App In a Browser

    - by ultan o'broin
    This post from Applications User Experience team co-worker Mark Vilrokx (@mvilrokx) about building your own Siri-style voice app in a browser using Rails, Chrome, and WolframAlpha is so just good you've now got it thrice! I love these kind of How To posts. They not only show off innovation but inspire others to try it out too. Love the sharing of the code snippets too. Hat tip to Jake at the AppsLab (and now on board with the Applications UX team too) for picking up the original All Things Rails blog post. Oracle Voice & Nuance demo on the Oracle Applications User Experience Usable Apps YouTube Channel Mark recently presented on Oracle Voice at the Oracle Usability Advisory Board on Oracle Voice and Oracle Fusion Applications and opened customers and partners eyes to how this technology can work for their users in the workplace and what's coming down the line! Great job, Mark.

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  • Introducing Agile development after traditional project inception

    - by Riggy
    About a year and a half ago, I entered a workplace that claimed to do Agile development. What I learned was that this place has adopted several agile practices (such as daily standups, sprint plannings and sprint reviews) but none of the principles (just in time / just good enough mentality, exposing failure early, rich communication). I've now been tasked with making the team more agile and I've been assured that I have complete buy-in from the devs and the business team. As a pilot program, they've given me a project that just completed 15 months of requirements gathering, has a 110 page Analysis & Design document (to be considered as "written in stone"), and where I have no access to the end users (only to the committee made up of the users' managers who won't actually be using the product). I started small, giving them a list of expected deliverables for the first 5 sprints (leaving the future sprints undefined), a list of goals for the first sprint, and I dissected the A&D doc to get enough user stories to meet the first sprint's goals. Since then, they've asked why we don't have all the requirements for all the sprints, why I haven't started working on stuff for the third sprint (which they consider more important but is based off of the deliverables of the first 2 sprints) and are pressing for even more documentation that my entire IT team considers busy-work or un-related to us (such as writing the user manual up-front, documenting all the data fields from all the sprints up front, and more "up-front" work). This has been pretty rough for me as a new project manager, but there are improvements I have effectively implemented such as scrumban for story management, pair programming, and having the business give us customer acceptance tests up front (as part of the requirements documentation). So my questions are: What can I do to more effectively introduce change to a resistant business? Are there other practices that I can introduce on the IT side to help show the business the benefits of agile? The burden of documentation is strangling us - the business still sees it as a risk management strategy instead of as a risk. What can we do to alleviate their documentation concerns and demands (specifically the quantity of documentation and their need for all of it up front)? We are in a separate building from our business, about 3 blocks away and they refuse to have their people on the project co-habitate b/c that person "won't be able to work on their other projects while they're at our building." They expect us to always go over there and to bundle our questions so that we can ask them all at once and not waste that person's time with "constant interruptions." What can we do to get richer communication from them? Any additional advice would also be appreciated. Thanks!

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  • SQLTeam.com Reader Survey

    I'm conducting a survey of the readers on the site. If you have a few moments I'd appreciate it if you could fill it out. It's only nine questions and will take just a few minutes. I'm trying to learn more about what topics are interesting to SQLTeam readers.

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  • UPK & Tutor Customer Roundtable Discussions

    - by [email protected]
    UPK & Tutor Developers are a creative bunch and we hear from lots of customers using our tools in a variety of ways that bring value to their organizations. A large retail organization uses UPK to teach cash handling skills at each of their stores, a national packaging company uses it for their phone system training. A university's technical team uses UPK to capture customizations that are being made to their HCM and FIN applications, building a library of topics purely for the technical team around how customizations were done including who requested them and why. When it comes time to upgrade, it's easy for them to determine if a customization needs to be carried forward and if so, they know exactly how it was done previously. Almost every customer has a story, and we've captured some of them via our quarterly UPK & Tutor Customer Roundtable iSeminar series and we continue to add more. Click this link to hear how customers like you are using UPK & Tutor in their organizations. Who knows, you may pick up some new tricks to wow your colleagues and management!

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  • Day 2 of Oracle OpenWorld 2012 October 1st

    - by Maria Colgan
    Oracle OpenWorld started yesterday and San Francisco is just buzzing with Oracle folks! If you are attending the conference don't miss the opportunity to chat with the Optimizer development team at one of our technical sessions or at the Oracle Demo grounds. Our first technical session(Session CON8455) happens tomorrow at 1:15pm but the Oracle Optimizer Demo booth opens today. We are located in the database demo grounds, in Moscone South, booth number 3157. Members of the Optimizer team will be available from 9:45am to 6pm today, to answer any Optimizer questions you might have and of course to dole out our limited edition Optimizer bumper stickers! The must have souvenir from this years conference +Maria Colgan

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