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  • Unhelpful Help

    - by Geoff N. Hiten
    Up until SQL 2012, I recommended installing Books On-Line (BOL) anywhere you installed SQL Server.  It made looking up reference information simpler, especially when you were on a server that didn’t have direct Internet access.  That all changed today.  I started the new Help Viewer with a local copy of BOL.  I actually found what I was looking for and closed the app.  Or so I thought.  Then I noticed something.  A little parasite had attached itself to my system.      Yep, the “Help” system left an “agent” behind.  Now I shouldn’t have to tell you that running application helper agents on server platforms is a bad idea.  And it gets worse.  There is no way to configure the app so that it does NOT start the parasite agent each time you restart help.  So the solution becomes do not install help on production server platforms.  Which is pretty unhelpful.

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  • Is it a bug or a task when something doesn't work, yet, in development process

    - by Patkos Csaba
    We usually have this dilemma in our team. Sometimes, in order to implement a task or a story we find out that the system must be in a specific state. For example, a specific system configuration has to be made beforehand. The task / story can be completed and it is working as specified on it with the proper configuration in place. Note that the configuration is not directly related with the task. Next, we have to create a new ... ??? ... something for the process of generating that configuration file. This is where the problems appear. Some say that it is a bug others say it is a task or an extra feature. So, where is the limit between bugs and tasks in the development phase? Should we even consider something a bug if all the tasks are working as stated in their definitions? Can a thing be considered a bug because one compares it to the current (unstable) state of the system? Short example: A feature requires configuring a communication service for a specific operation. In the process of the implementation the team discovers that the service requires the hostnames of the pears to be resolvable to an IP address. The team adds the hostnames to the DNS server (or hosts files) and continues implementing the required feature. After the initial feature is working, a question is risen. Should the sysadmin configure the DNS or hosts file or should our application do it automatically? An automatic solution is possible. So a decision is made to implement it. ... here start the discussions ... is this a bug or an extra feature / task? PS: I know that I mixed feature / task / story in the question. It is intentional. I am interested in separating bugs from the rest. Doesn't matter what the rest means in a particular case.

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  • SSMS Tools Pack 2.5 is out. Added support for SQL Server 2012.

    - by Mladen Prajdic
    Because I wanted to make SSMS Tools Pack as solid as possible for SSMS 2012 there are no new features only bug fixes and speed improvements. I am planning new awesome features for the next version so be on the lookout. The biggest change is that SSMS Tools Pack for SSMS 2012 is no longer free. For previous SSMS versions it is still free. Licensing now offers following options: Per machine license. ($29.99) Perfect if you do all your work from a single machine. This license is valid per major release of SSMS Tools Pack (e.g. v2.x, v3.x, v4.x). Fully transferable license valid for 3 months. ($99.99) Perfect for work across many machines. It's not bound to a machine or an SSMS Tools Pack version. 30 days license. Time based demo license bound to a machine. You can view all the details on the Licensing page. If you want to receive email notifications when new version of SSMS Tools Pack is out you can do that on the Main page or on the Download page. This is also the last version to support SSMS 2005 and 2005 Express. Enjoy it!

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  • What to do when issue-tracker is down?

    - by Pablo
    It has happened in our team that our issue-tracker is down. Happens about once a week now (yes, wow), and there's not really much we can do to get it back up, since it's hosted by our client in a different timezone. It sometimes takes several hours for it to be operative again. In the meanwhile, we can't really tell which issues we were working on, and in case we do, we cannot update those issues, as in moving them through the workflow, logging used hours, checking the issue's description, leaving comments, and so on. So the question is: how can we, as a team, work in the meanwhile so that when the issue-tracker is up again, we have the least possible hassle updating it with what we've been working?

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  • Virtual Lab part 2&ndash;Templates, Patterns, Baselines

    - by Geoff N. Hiten
    Once you have a good virtualization platform chosen, whether it is a desktop, server or laptop environment, the temptation is to build “X”.  “X” may be a SharePoint lab, a Virtual Cluster, an AD test environment or some other cool project that you really need RIGHT NOW.  That would be doing it wrong. My grandfather taught woodworking and cabinetmaking for twenty-seven years at a trade school in Alabama.  He was the first instructor hired at that school and the only teacher for the first two years.  His students built tables, chairs, and workbenches so the school could start its HVAC courses.   Visiting as a child, I also noticed many extra “helper” stands, benches, holders, and gadgets all built from wood.  What does that have to do with a virtual lab, you ask?  Well, that is the same approach you should take.  Build stuff that you will use.  Not for solving a particular problem, but to let the Virtual Lab be part of your normal troubleshooting toolkit. Start with basic copies of various Operating Systems.  Load and patch server and desktop OS environments.  This also helps build your collection of ISO files, another essential element of a virtual Lab.  Once you have these “baseline” images, you can use your Virtualization software’s snapshot capability to freeze the image.  Clone the snapshot and you have a brand new fully patched machine in mere moments.  You may have to sysprep some of the Microsoft OS environments if you are going to create a domain environment or experiment with clustering.  That is still much faster than loading and patching from scratch. So once you have a stock of raw materials (baseline images in this case) where should you start.  Again, my grandfather’s workshop gives us the answer.  In the shop it was workbenches and tables to hold large workpieces that made the equipment more useful.  In a Windows environment the same role falls to the fundamental network services:  DHCP, DNS, Active Directory, Routing, File Services, and Storage services.  Plan your internal network setup.  Build out an AD controller with all the features listed.  Make the actual domain an isolated domain so it will not care about where you take it.  Add the Microsoft iSCSI target.  Once you have this single system, you can leverage it for almost any network environment beyond a simple stand-alone system. Having these templates and fundamental infrastructure elements ready to run means I can build a quick lab in minutes instead of hours.  My solutions are well-tested, my processes fully documented with screenshots, and my plans validated well before I have to make any changes to client systems.  the work I put in is easily returned in increased value and client satisfaction.

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  • Why are tools like git-svn that allow git to integrate with svn useful? [closed]

    - by Wes
    I have read these related questions: I'm a Subversion geek, why should I consider or not consider Mercurial or Git or any other DVCS? git for personal (one-man) projects. Overkill? ...and I understand why git is useful. What I don't understand is why tools like git-svn that allow git to integrate with svn are useful. When, for example, a team is working with svn, or any other centralised SCM, why would a member of the team opt to use git-svn? Are there any practical advantages for a developer that has to synchronize with a centralized repository?

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  • What percentage of software developers work solo?

    - by JMather
    I'm trying to put together some ideas for a talk, and one of the things that occurred to me, is if there's any documentation or research into how many programmers work as the lone developer within their team. I think this is an important distinction because individual developers (and perhaps small team developers) end up having to wear many more hats than developers part of a large developer group. It could give us some better insight to career development and transition tactics, as well. I've tried some generally googling, and wasn't able to turn up anything, so I'm hoping maybe someone has seen (or studied) something related to this. Thanks in advance!

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  • TFS 2012 Upgrade and SQL Server - SharePoint - OS Requirements.

    - by Vishal
    Hello folks,Recently I was involved in Installation and Configuration of Team Foundation Server 2010 Farm for a client. A month after the installation and configuration was done and everything was working as it was supposed to, Microsoft released Team Foundation Server 2012 in mid August 2012. Well the company was using Borland Starteam as their source control and once starting to use TFS 2010, their developers and project managers were loving it since TFS is not just a source control tool and way much better then StarTeam. Anyways, long story short, they are now interested in thinking of upgrading to the newest version. Below are some basic Hardware and Software requirements for TFS 2012:Operating System:Windows Server 2008 with SP2 (only 64bit)Windows Server 2008 R2 with SP1 (only 64bit)Windows Server 2012 (only 64bit)SQL Server:SQL Server 2008 R2 and SQL Server 2012SQL Server 2008 is no longer supported.SQL Server Requirements for TFS.SharePoint Products:SharePoint Server 2010. (SharePoint Foundation 2010, Standard, Enterprise).MOSS 2007 (Standard, Enterprise)Windows SharePoint Services 3.0 (WSS 3.0)SharePoint Products Requirements for TFS.Project Server:Project Server 2010 with SP1.Project Server 2007 with SP2.Project Server Requirements for TFS.More information onf TFS Upgrade Requirements can be found here. Hardware Recommendations can be found here.Thanks,Vishal Mody

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  • Renaming the sa Account

    - by Tara Kizer
    Today I renamed the sa account on 23 SQL Server 2005/2008 instances.  I used the CMS to assist with this task.  Later we realized all of the SQL Agent jobs were failing on these instances with the following error: “The job failed.  The owner (sa) of job XYZ does not have server access.” We use sa as the job owner, and it had correctly changed the owner to our new name as the sids had not changed.  We were at first confused why the jobs were failing but then realized restarting the SQL Agent service might help.  The restart corrected the problem. If you plan on renaming your sa account (best practice), make sure you restart the SQL Agent service afterwards to avoid failing jobs.  This is perhaps common knowledge, but it was something new learned by me today.

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  • SOA Suite demo pod at OOW 2012

    - by Simone Geib
    Visit us in the exhibition hall at Oracle Open World from Monday October 1st till Wednesday October 3rd. You'll have the opportunity to meet our engineering team and product managers and learn what SOA Suite is about and all the cool stuff you can do with it. Come to get a general demo, ask specific questions, give feedback or just have discussions with the Oracle SOA team. You can find us at Moscone South, Right - S-229. And don't forget to check out the Focus on SOA and BPM document for an overview of all SOA and BPM sessions

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  • More Maintenance Plan Weirdness

    - by AjarnMark
    I’m not a big fan of the built-in Maintenance Plan functionality in SQL Server.  I like the interface in SQL 2005 better than 2000 (it looks more like building an SSIS package) but it’s still a bit of a black box.  You don’t really know what commands are being run based on the selections you have made, and you can easily make some unwise choices without realizing it, such as shrinking your database on a regular basis.  I really prefer to know exactly what commands and with which options are being run on my servers. Recently I had another very strange thing happen with a Maintenance Plan, this time in SQL 2005, SP3.  I inherited this server and have done a bit of cleanup on it, but had not yet gotten around to replacing the Maintenance Plans with all my own scripts.  However, one of the maintenance plans which was just responsible for doing LOG backups was running more frequently than that system needed, and I thought I would just tweak the schedule a bit.  So I opened the Maintenance Plan and edited the properties of the Subplan, setting a new schedule, saved it and figured all was good to go.  But the next execution of the Scheduled Job that triggers the Maintenance Plan code failed with an error about the Owner of the job.  Specifically the error was, “Unable to determine if the owner (OldDomain\OldDBAUserID) of job MaintenancePlanName.Subplan has server access (reason: Could not obtain information about Windows NT group/user 'OldDomain\OldDBAUserID’..”  I was really confused because I had previously updated all of the jobs to have current accounts as the owners.  At first I thought it was just a fluke, but it happened on the next scheduled cycle so I investigated further and sure enough, that job had the old DBA’s account listed as the owner.  I fixed it and the job successfully ran to completion. Now, I don’t really like mysteries like that, so I did some more testing and verified that, sure enough, just editing the Subplan schedule and saving the Maintenance Job caused the Scheduled Job to be recreated with the old credentials.  I don’t know where it is getting those credentials, but I can only assume that it is the same as the original creator of the Maintenance Plan, and for some reason it insists on using that ID for the job owner.  I looked through the options in SSMA and could not find anything would let me easily set the value that I wanted it to use.  I suspect that if I did something like executing sp_changeobjectowner against the Maintenance Plan that it would use that new ID instead.  I’m sure that there is good reason that it works this way, but rather than mess around with it much more, I’m just going to spend my time rolling out my replacement scripts instead. Chalk this little hidden oddity up as yet one more reason I’m not a fan of Maintenance Plans.

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  • DevIntersection Conference Dec 9th-12th

    - by ScottGu
    I’m excited to be presenting a keynote at the DevIntersection conference this coming Dec 9th->12th in Las Vegas.  This conference has an awesome set of speakers from a variety of backgrounds.  A number of people from my team (including Scott Hanselman, Scott Hunter and Daniel Roth from the ASP.NET team) will be presenting in addition to me.  You can learn more about the conference and check out the schedule here. Attendees who register by November 20th will receive a free Windows 8 Tablet – so if you are interested in attending sign-up soon! Hope to see some of you there, Scott

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  • Performance Tuning with Traces

    - by Tara Kizer
    This past Saturday, I presented "Performance Tuning with Traces" at SQL Saturday #47 in Phoenix, Arizona.  You can download my slide deck and supporting files here. This is the same presentation that I did in September at SQL Saturday #55 in San Diego, however I focused less on my custom server-side trace tool and more on the steps that I take to troubleshoot a production performance problem which often includes server-side tracing.  If any of my blog readers attended the presentation, I'd love to hear your feedback.  I'm specifically interested in hearing constructive criticism.  Speaking in front of people is not something that comes naturally to me.  I plan on presenting in the future, so feedback on how I can do a better job would be very helpful.  My number one problem is I talk too fast!

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  • The internal storage of a DATETIMEOFFSET value

    - by Peter Larsson
    Today I went for investigating the internal storage of DATETIME2 datatype. What I found out was that for a datetime2 value with precision 0 (seconds only), SQL Server need 6 bytes to represent the value, but stores 7 bytes. This is because SQL Server add one byte that holds the precision for the datetime2 value. Start with this very simple repro declare    @now datetimeoffset(7) = '2010-12-15 21:04:03.6934231 +03:30'   select     cast(cast(@now as datetimeoffset(0)) as binary(9)),            cast(cast(@now as datetimeoffset(1)) as binary(9)),            cast(cast(@now as datetimeoffset(2)) as binary(9)),            cast(cast(@now as datetimeoffset(3)) as binary(10)),            cast(cast(@now as datetimeoffset(4)) as binary(10)),            cast(cast(@now as datetimeoffset(5)) as binary(11)),            cast(cast(@now as datetimeoffset(6)) as binary(11)),            cast(cast(@now as datetimeoffset(7)) as binary(11)) Now we are going to copy and paste these binary values and investigate which value is representing what time part. Prefix  Ticks       Ticks         Days    Days    Suffix  Suffix  Original value ------  ----------  ------------  ------  ------  ------  ------  ------------------------ 0x  00  0CF700             63244  A8330B  734120  D200       210  0x000CF700A8330BD200 0x  01  75A609            632437  A8330B  734120  D200       210 0x0175A609A8330BD200 0x  02  918060           6324369  A8330B  734120  D200       210  0x02918060A8330BD200 0x  03  AD05C503        63243693  A8330B  734120  D200       210  0x03AD05C503A8330BD200 0x  04  C638B225       632502470  A8330B  734120  D200       210  0x04C638B225A8330BD200 0x  05  BE37F67801    6324369342  A8330B  734120  D200       210  0x05BE37F67801A8330BD200 0x  06  6F2D9EB90E   63243693423  A8330B  734120  D200       210  0x066F2D9EB90EA8330BD200 0x  07  57C62D4093  632436934231  A8330B  734120  D200       210  0x0757C62D4093A8330BD200 Let us use the following color schema Red - Prefix Green - Time part Blue - Day part Purple - UTC offset What you can see is that the date part is equal in all cases, which makes sense since the precision doesn't affect the datepart. If you add 63244 seconds to midnight, you get 17:34:04, which is the correct UTC time. So what is stored is the UTC time and the local time can be found by adding "utc offset" minutes. And if you look at it, it makes perfect sense that each following value is 10 times greater when the precision is increased one step too. //Peter

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  • Evolution in coding standards, how do you deal with them?

    - by WardB
    How do you deal with evolution in the coding standards / style guide in a project for the existing code base? Let's say someone on your team discovered a better way of object instantiation in the programming language. It's not that the old way is bad or buggy, it's just that the new way is less verbose and feels much more elegant. And all team members really like it. Would you change all exisiting code? Let's say your codebase is about 500.000+ lines of code. Would you still want to change all existing code? Or would you only let new code adhere to the new standard? Basically lose consistency? How do you deal with an evolution in the coding standards on your project?

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  • Why to avoid SELECT * from tables in your Views

    - by Jeff Smith
    -- clean up any messes left over from before: if OBJECT_ID('AllTeams') is not null  drop view AllTeams go if OBJECT_ID('Teams') is not null  drop table Teams go -- sample table: create table Teams (  id int primary key,  City varchar(20),  TeamName varchar(20) ) go -- sample data: insert into Teams (id, City, TeamName ) select 1,'Boston','Red Sox' union all select 2,'New York','Yankees' go create view AllTeams as  select * from Teams go select * from AllTeams --Results: -- --id          City                 TeamName ------------- -------------------- -------------------- --1           Boston               Red Sox --2           New York             Yankees -- Now, add a new column to the Teams table: alter table Teams add League varchar(10) go -- put some data in there: update Teams set League='AL' -- run it again select * from AllTeams --Results: -- --id          City                 TeamName ------------- -------------------- -------------------- --1           Boston               Red Sox --2           New York             Yankees -- Notice that League is not displayed! -- Here's an even worse scenario, when the table gets altered in ways beyond adding columns: drop table Teams go -- recreate table putting the League column before the City: -- (i.e., simulate re-ordering and/or inserting a column) create table Teams (  id int primary key,  League varchar(10),  City varchar(20),  TeamName varchar(20) ) go -- put in some data: insert into Teams (id,League,City,TeamName) select 1,'AL','Boston','Red Sox' union all select 2,'AL','New York','Yankees' -- Now, Select again for our view: select * from AllTeams --Results: -- --id          City       TeamName ------------- ---------- -------------------- --1           AL         Boston --2           AL         New York -- The column labeled "City" in the View is actually the League, and the column labelled TeamName is actually the City! go -- clean up: drop view AllTeams drop table Teams

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  • How to promote/market an event that needs many people?

    - by stjowa
    My team is about to launch a new web application, http://wethepixels.com, that requires a lot of people to be on the site at the same time for the concept to be successful. Our team is preparing to promote/market an event for a specific date and time, in order to try to grab a large group of people to the site at once. For those who have gone through a similar web launch, we would love to hear ideas on the best way to market for a large group in a relatively short period of time. We have created a Facebook page and a Facebook event, but it has yet to grab much attention (surprisingly to us). Is there a better way to attract a large number of users in a short period of time? Thanks

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  • The JDEdwards EnterpriseOne PreSales University

    - by Julien Haye
    Istanbul NOV 5-9 Wednesday, NOV 7 - It is raining outside and I am sitting in my hotel room (#106) in Istanbul and create my first blog entry. Today this blog was enabled and I am excited to have the ability to share my (first) thoughts with the EMEA JDE Partner Community. I am here in Istanbul because we are currently running the JDEdwards PreSales University Event series. This PreSales University is an established event series which we deliver the fifth time now and the first time in the ECEMEA region. Delegates value the openness and competence from the Product Strategy and Product Development Team from Denver and India. Together with the regional Oracle PreSales team we had very valuable discussions around product features and functions and about the business value of the new delivered applications and tools. Additionally the event provides endless opportunities to exchange ideas with other JD Edwards Partner and the Oracle PreSales Team. With its focus on sharing and learning, best practice, user experience and transforming technologies, delegates will leave this event with an abundance of new ideas and best practices to try for your coming projects and existing customer implementations. A day out of the office gives delegates a chance to gain a new perspective on their business processes. Everybody sees better ways of working just by being immersed in an environment where the focus is on using products more effectively. Apps Track: Highly concentrated participants in Istanbul listening to Jeff Erickson presenting the news about OneView Reporting. Jeff: We believe “The things you said”. The event is organized into two tracks, one for Apps and one for Tech. Everybody was able to learn new features and functions and how to position this products. The focus was on the new Apps release 9.1 and Tools Release 9.1.2 and their Value Propositions. For all topics hands-on exercises has been given to the participants. Even very experienced senior consultants did learn a lot from this event. In total we have 55 people registered and we still have some more content to deliver. By the way: Istanbul is a nice place to be. I already booked my next trip to this beautiful city. In two weeks we deliver the JD Edwards EECIS Executive Forum again in Istanbul. Once again a tough Agenda. I will let you know if I had the ability to have a walk outside and see a bit more of this beautiful city. At least I expect to have a different room number. Many greetings Hartmut WieseOracle Alliances & Channels EMEA

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  • How to Build Your Own Siri App In a Browser

    - by ultan o'broin
    This post from Applications User Experience team co-worker Mark Vilrokx (@mvilrokx) about building your own Siri-style voice app in a browser using Rails, Chrome, and WolframAlpha is so just good you've now got it thrice! I love these kind of How To posts. They not only show off innovation but inspire others to try it out too. Love the sharing of the code snippets too. Hat tip to Jake at the AppsLab (and now on board with the Applications UX team too) for picking up the original All Things Rails blog post. Oracle Voice & Nuance demo on the Oracle Applications User Experience Usable Apps YouTube Channel Mark recently presented on Oracle Voice at the Oracle Usability Advisory Board on Oracle Voice and Oracle Fusion Applications and opened customers and partners eyes to how this technology can work for their users in the workplace and what's coming down the line! Great job, Mark.

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  • PASS: International Travels

    - by Bill Graziano
    Nihao!  One of the largest changes PASS is going through is the the expansion outside the US and Canada.  We’ve had international chapters and events in Europe since the early 2000’s.  But nothing on the scale we’re seeing now.  Since January 1st there have been 18 SQL Saturday events outside North America and 19 events in North America.  We hope to have three international SQLRally events outside the US in FY13 (budget willing).  I don’t know the exact percentage of chapters outside the US but it’s got be 50% or higher. We recently started an effort to remake the Board to better reflect the growing global face of PASS.  This involves assigning some Board seats to geographic regions.  You can ask questions about this in our feedback forum, participate in a Twitter chat or ask questions directly of Board members.  You can email me at if you’d like to ask a question directly.  We’re doing this very slowly and deliberately in hopes that a long communication cycle gives us a chance to address all the issues that our members will raise. After the Summit we passed a budget exception allocating an extra $20,000 for Board members to travel to local events.  I think it’s important for Board members to visit new areas and talk to more of our members.  I sent out an email asking where people had attended events outside their home city.  Here’s the list I got back: Albuquerque, Amsterdam, Boston, Brisbane, Chicago, Colorado Springs, Columbus, Dallas, Houston, Jacksonville, Las Vegas, London, Louisville, Minneapolis, New York City, Orange County, Orlando, Pensacola, Perth, Philadelphia, Phoenix, Redmond, Seattle, Silicon Valley, Sydney, Tampa Bay, Vancouver, Washington DC and Wellington.  (Disclaimer: Some of this travel was paid for by employers or Board members themselves.  Some of this travel may have been completed before the Summit.  That’s still one heck of a list!) The last SQL Saturday event this fiscal year is SQL Saturday Shanghai.  And that’s one I’m attending.  This is our first event in China and is being put on in cooperation with the local Microsoft office.  Hopefully this event will be the start of a growing community in China that includes chapters, SQL Saturdays and maybe a SQLRally or two in the future.  I’m excited to speak with people that are just starting down this path and watching this community grow. I encourage you to visit the PASS Global Growth site and read through the material there.  This is the biggest change we’ve made to our governance since I’ve been on the Board.  You need to understand how it affects you and how it affects the organization. And wish me luck on the 15 hour flight to Shanghai on Friday afternoon.  Rob Farley flies from Australia to the US for PASS events multiple times per year and I don’t know how he does it so often.  I think one of these is going to wipe me out.  (And Nihao (knee-how) is Chinese for Hello.)

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  • Introducing Agile development after traditional project inception

    - by Riggy
    About a year and a half ago, I entered a workplace that claimed to do Agile development. What I learned was that this place has adopted several agile practices (such as daily standups, sprint plannings and sprint reviews) but none of the principles (just in time / just good enough mentality, exposing failure early, rich communication). I've now been tasked with making the team more agile and I've been assured that I have complete buy-in from the devs and the business team. As a pilot program, they've given me a project that just completed 15 months of requirements gathering, has a 110 page Analysis & Design document (to be considered as "written in stone"), and where I have no access to the end users (only to the committee made up of the users' managers who won't actually be using the product). I started small, giving them a list of expected deliverables for the first 5 sprints (leaving the future sprints undefined), a list of goals for the first sprint, and I dissected the A&D doc to get enough user stories to meet the first sprint's goals. Since then, they've asked why we don't have all the requirements for all the sprints, why I haven't started working on stuff for the third sprint (which they consider more important but is based off of the deliverables of the first 2 sprints) and are pressing for even more documentation that my entire IT team considers busy-work or un-related to us (such as writing the user manual up-front, documenting all the data fields from all the sprints up front, and more "up-front" work). This has been pretty rough for me as a new project manager, but there are improvements I have effectively implemented such as scrumban for story management, pair programming, and having the business give us customer acceptance tests up front (as part of the requirements documentation). So my questions are: What can I do to more effectively introduce change to a resistant business? Are there other practices that I can introduce on the IT side to help show the business the benefits of agile? The burden of documentation is strangling us - the business still sees it as a risk management strategy instead of as a risk. What can we do to alleviate their documentation concerns and demands (specifically the quantity of documentation and their need for all of it up front)? We are in a separate building from our business, about 3 blocks away and they refuse to have their people on the project co-habitate b/c that person "won't be able to work on their other projects while they're at our building." They expect us to always go over there and to bundle our questions so that we can ask them all at once and not waste that person's time with "constant interruptions." What can we do to get richer communication from them? Any additional advice would also be appreciated. Thanks!

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  • Day 2 of Oracle OpenWorld 2012 October 1st

    - by Maria Colgan
    Oracle OpenWorld started yesterday and San Francisco is just buzzing with Oracle folks! If you are attending the conference don't miss the opportunity to chat with the Optimizer development team at one of our technical sessions or at the Oracle Demo grounds. Our first technical session(Session CON8455) happens tomorrow at 1:15pm but the Oracle Optimizer Demo booth opens today. We are located in the database demo grounds, in Moscone South, booth number 3157. Members of the Optimizer team will be available from 9:45am to 6pm today, to answer any Optimizer questions you might have and of course to dole out our limited edition Optimizer bumper stickers! The must have souvenir from this years conference +Maria Colgan

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  • UPK & Tutor Customer Roundtable Discussions

    - by [email protected]
    UPK & Tutor Developers are a creative bunch and we hear from lots of customers using our tools in a variety of ways that bring value to their organizations. A large retail organization uses UPK to teach cash handling skills at each of their stores, a national packaging company uses it for their phone system training. A university's technical team uses UPK to capture customizations that are being made to their HCM and FIN applications, building a library of topics purely for the technical team around how customizations were done including who requested them and why. When it comes time to upgrade, it's easy for them to determine if a customization needs to be carried forward and if so, they know exactly how it was done previously. Almost every customer has a story, and we've captured some of them via our quarterly UPK & Tutor Customer Roundtable iSeminar series and we continue to add more. Click this link to hear how customers like you are using UPK & Tutor in their organizations. Who knows, you may pick up some new tricks to wow your colleagues and management!

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  • ClearTrace Supports Statement Level Events

    - by Bill Graziano
    One of the requests I get on a regular basis is to capture the performance of statement level events.  The latest beta has this feature available.  If you’re interested in this I’d like to get some feedback. I handle the SP:StmtCompleted and the SQL:StmtCompleted events.  These report CPU, reads, writes and duration. I’m not in any way saying it’s a good idea to trace these events.  Use with caution as this can make your traces much larger. If there are statement level events in the trace file they will be processed.  However the query screen displays batch level *OR* statement level events.  If it did both we’d be double counting. I don’t have very many traces with statement completed events in them.  That means I only did limited testing of how it parses these events.  It seems to work well so far though.  Your feedback is appreciated. If you ever write loops or cursors in stored procedures you’re going to get huge trace files.  Be warned. I also fixed an annoying bug where ClearTrace would fail and tell you a value had already been added.  This is a result of the collection I use being case-sensitive and SQL Server not being case-sensitive.  I thought I had properly coded around that but finally realized I hadn’t.  It should be fixed now. If you have any questions or problems the ClearTrace support forum is the best place for those.

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  • SQLTeam.com Reader Survey

    I'm conducting a survey of the readers on the site. If you have a few moments I'd appreciate it if you could fill it out. It's only nine questions and will take just a few minutes. I'm trying to learn more about what topics are interesting to SQLTeam readers.

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