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  • Not-So-Well-Known features of Ubuntu

    - by Khaja Minhajuddin
    Ubuntu always surprises me by making things easier in unexpected ways. But, it isn't always obvious, For instance When I was looking for a tool to RDP into windows, I found that Ubuntu already has an pre-installed app called Terminal Server Client which has this functionality. I am sure there are many such hidden things which are not known to the average user. This thread could be used to expose these little gems. EDIT: Maybe the choice of my words was wrong, Are there any things which you found were not very obvious?

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  • Backup those keys, citizen

    - by BuckWoody
    Periodically I back up the keys within my servers and databases, and when I do, I blog a reminder here. This should be part of your standard backup rotation – the keys should be backed up often enough to have at hand and again when they change. The first key you need to back up is the Service Master Key, which each Instance already has built-in. You do that with the BACKUP SERVICE MASTER KEY command, which you can read more about here. The second set of keys are the Database Master Keys, stored per database, if you’ve created one. You can back those up with the BACKUP MASTER KEY command, which you can read more about here. Finally, you can use the keys to create certificates and other keys – those should also be backed up. Read more about those here. Anyway, the important part here is the backup. Make sure you keep those keys safe! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Utility Objects Series Introduction (but mostly a bit of an update)

    - by drsql
    So, I have been away from blogging about technical stuff for a  long time,  (I haven’t blogged at all since my resolutions blog , and even my Simple Talk “commentary” blog hasn’t had an entry since December!)  Most of this has been due to finishing up my database design book , which I will blog about at least one more time after it ships next month, but now it is time to get back to it certainly in a bit more regularly. For SQL Rally, I have two sessions, a precon on Database Design,...(read more)

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  • Oracle Enterprise Manager Ops Center : Using Operational Profiles to Install Packages and other Content

    - by LeonShaner
    Oracle Enterprise Manager Ops Center provides numerous ways to deploy content, such as through OS Update Profiles, or as part of an OS Provisioning plan or combinations of those and other "Install Software" capabilities of Deployment Plans.  This short "how-to" blog will highlight an alternative way to deploy content using Operational Profiles. Usually we think of Operational Profiles as a way to execute a simple "one-time" script to perform a basic system administration function, which can optionally be based on user input; however, Operational Profiles can be much more powerful than that.  There is often more to performing an action than merely running a script -- sometimes configuration files, packages, binaries, and other scripts, etc. are needed to perform the action, and sometimes the user would like to leave such content on the system for later use. For shell scripts and other content written to be generic enough to work on any flavor of UNIX, converting the same scripts and configuration files into Solaris 10 SVR4 package, Solaris 11 IPS package, and/or a Linux RPM's might be seen as three times the work, for little appreciable gain.   That is where using an Operational Profile to deploy simple scripts and other generic content can be very helpful.  The approach is so powerful, that pretty much any kind of content can be deployed using an Operational Profile, provided the files involved are not overly large, and it is not necessary to convert the content into UNIX variant-specific formats. The basic formula for deploying content with an Operational Profile is as follows: Begin with a traditional script header, which is a UNIX shell script that will be responsible for decoding and extracting content, copying files into the right places, and executing any other scripts and commands needed to install and configure that content. Include steps to make the script platform-aware, to do the right thing for a given UNIX variant, or a "sorry" message if the operator has somehow tried to run the Operational Profile on a system where the script is not designed to run.  Ops Center can constrain execution by target type, so such checks at this level are an added safeguard, but also useful with the generic target type of "Operating System" where the admin wants the script to "do the right thing," whatever the UNIX variant. Include helpful output to show script progress, and any other informational messages that can help the admin determine what has gone wrong in the case of a problem in script execution.  Such messages will be shown in the job execution log. Include necessary "clean up" steps for normal and error exit conditions Set non-zero exit codes when appropriate -- a non-zero exit code will cause an Operational Profile job to be marked failed, which is the admin's cue to look into the job details for diagnostic messages in the output from the script. That first bullet deserves some explanation.  If Operational Profiles are usually simple "one-time" scripts and binary content is not allowed, then how does the actual content, packages, binaries, and other scripts get delivered along with the script?  More specifically, how does one include such content without needing to first create some kind of traditional package?   All that is required is to simply encode the content and append it to the end of the Operational Profile.  The header portion of the Operational Profile will need to contain the commands to decode the embedded content that has been appended to the bottom of the script.  The header code can do whatever else is needed, and finally clean up any intermediate files that were created during the decoding and extraction of the content. One way to encode binary and other content for inclusion in a script is to use the "uuencode" utility to convert the content into simple base64 ASCII text -- a form that is suitable to be appended to an Operational Profile.   The behavior of the "uudecode" utility is such that it will skip over any parts of the input that do not fit the uuencoded "begin" and "end" clauses.  For that reason, your header script will be skipped over, and uudecode will find your embedded content, that you will uuencode and paste at the end of the Operational Profile.  You can have as many "begin" / "end" clauses as you need -- just separate each embedded file by an empty line between "begin" and "end" clauses. Example:  Install SUNWsneep and set the system serial number Script:  deploySUNWsneep.sh ( <- right-click / save to download) Highlights: #!/bin/sh # Required variables: OC_SERIAL="$OC_SERIAL" # The user-supplied serial number for the asset ... Above is a good practice, showing right up front what kind of input the Operational Profile will require.   The right-hand side where $OC_SERIAL appears in this example will be filled in by Ops Center based on the user input at deployment time. The script goes on to restrict the use of the program to the intended OS type (Solaris 10 or older, in this example, but other content might be suitable for Solaris 11, or Linux -- it depends on the content and the script that will handle it). A temporary working directory is created, and then we have the command that decodes the embedded content from "self" which in scripting terms is $0 (a variable that expands to the name of the currently executing script): # Pass myself through uudecode, which will extract content to the current dir uudecode $0 At that point, whatever content was appended in uuencoded form at the end of the script has been written out to the current directory.  In this example that yields a file, SUNWsneep.7.0.zip, which the rest of the script proceeds to unzip, and pkgadd, followed by running "/opt/SUNWsneep/bin/sneep -s $OC_SERIAL" which is the command that stores the system serial for future use by other programs such as Explorer.   Don't get hung up on the example having used a pkgadd command.  The content started as a zip file and it could have been a tar.gz, or any other file.  This approach simply decodes the file.  The header portion of the script has to make sense of the file and do the right thing (e.g. it's up to you). The script goes on to clean up after itself, whether or not the above was successful.  Errors are echo'd by the script and a non-zero exit code is set where appropriate. Second to last, we have: # just in case, exit explicitly, so that uuencoded content will not cause error OPCleanUP exit # The rest of the script is ignored, except by uudecode # # UUencoded content follows # # e.g. for each file needed, #  $ uuencode -m {source} {source} > {target}.uu5 # then paste the {target}.uu5 files below # they will be extracted into the workding dir at $TDIR # The commentary above also describes how to encode the content. Finally we have the uuencoded content: begin-base64 444 SUNWsneep.7.0.zip UEsDBBQAAAAIAPsRy0Di3vnukAAAAMcAAAAKABUAcmVhZG1lLnR4dFVUCQADOqnVT7up ... VXgAAFBLBQYAAAAAAgACAJEAAADTNwEAAAA= ==== That last line of "====" is the base64 uuencode equivalent of a blank line, followed by "end" and as mentioned you can have as many begin/end clauses as you need.  Just separate each embedded file by a blank line after each ==== and before each begin-base64. Deploying the example Operational Profile looks like this (where I have pasted the system serial number into the required field): The job succeeded, but here is an example of the kind of diagnostic messages that the example script produces, and how Ops Center displays them in the job details: This same general approach could be used to deploy Explorer, and other useful utilities and scripts. Please let us know what you think?  Until next time...\Leon-- Leon Shaner | Senior IT/Product ArchitectSystems Management | Ops Center Engineering @ Oracle The views expressed on this [blog; Web site] are my own and do not necessarily reflect the views of Oracle. For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • 50% off ASP.NET hosting

    - by Fabrice Marguerie
    I haven't blogged for a long time because I'm busy working on an exciting new project. It's too early to tell you more. I'll provide details in a few months. Meanwhile, I wanted to write a quick post to share an excellent offer with you. It's that time of the year when you can get deals on many things, including web hosting. I'd like to remind you about Arvixe, a great web hosting provider for Windows (for ASP.NET) and Linux. For 48 hours, between Thursday November 24th at 00:00 PST (08:00 GMT/UTC) and Friday November 25th, Arvixe will be offering 50% off all of their shared hosting products. This will be for all new accounts, for life (as long as you continue to renew the account)!I've been using Arvixe for my websites for more than one year and a half now, and I highly recommend them. Here is an overview of what I get for a very good price:Unlimited diskspaceUnlimited data transferUnlimited domainsUnlimited POP3 and IMAP mailboxesUnlimited SQL Server 2008 databasesUnlimited MySQL databases.NET 1.1, 2, 3.5 and 4Dedicated application poolsFull trustIIS 7Daily backupsand more... And now, you can get that too for half the price. Just go to Arvixe.com and secure your own hosting account now by using the coupon code "Black Friday" during checkout.Disclaimer: the links to Arvixe are affiliate links that may bring me some money home if you sign up. Still, I recommend Arvixe because I use them and I'm very happy with what they offer.

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  • PowerShell: Read Excel to Create Inserts

    - by BuckWoody
    I’m writing a series of articles on how to migrate “departmental” data into SQL Server. I also hold workshops on the entire process – from discovering that the data exists to the modeling process and then how to design the Extract, Transform and Load (ETL) process. Finally I write about (and teach) a few methods on actually moving the data. One of those options is to use PowerShell. There are a lot of ways even with that choice, but the one I show is to read two columns from the spreadsheet and output statements that would insert the data using a stored procedure. Of course, you could re-write this as INSERT statements, out to a text file for bcp, or even use a database connection in the script to move the data directly from Excel into SQL Server. This snippet won’t run on your system, of course – it assumes a Microsoft Office Excel 2007 spreadsheet located at c:\temp called VendorList.xlsx. It looks for a tab in that spreadsheet called Vendors. The statement that does the writing just uses one column: Vendor Code. Here’s the breakdown of what I’m doing: In the first block, I connect to Microsoft Office Excel. That connection string is specific to Excel 2007, so if you need a different version you’ll need to look that up. In the second block I set up a selection from the entire spreadsheet based on that tab. Note that if you’re only after certain data you shouldn’t get the whole spreadsheet – that’s just good practice. In the next block I create the text I want, inserting the Vendor Code field as I go. Finally I close the connection. Enjoy! $ExcelConnection= New-Object -com "ADODB.Connection" $ExcelFile="c:\temp\VendorList.xlsx" $ExcelConnection.Open("Provider=Microsoft.ACE.OLEDB.12.0;` Data Source=$ExcelFile;Extended Properties=Excel 12.0;") $strQuery="Select * from [Vendors$]" $ExcelRecordSet=$ExcelConnection.Execute($strQuery) do { Write-Host "EXEC sp_InsertVendors '" $ExcelRecordSet.Fields.Item("Vendor Code").Value "'" $ExcelRecordSet.MoveNext()} Until ($ExcelRecordSet.EOF) $ExcelConnection.Close() Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • How To Create a Shortcut That Lets a Standard User Run An Application as Administrator

    - by Chris Hoffman
    Want to allow a standard user account to run an application as administrator without a UAC or password prompt? You can easily create a shortcut that uses the runas command with the /savecred switch, which saves the password. Note that using /savecred could be considered a security hole – a standard user will be able to use the runas /savecred command to run any command as administrator without entering a password. However, it’s still useful for situations where this doesn’t matter much – perhaps you want to allow a child’s standard user account to run a game as Administrator without asking you. We’ve also covered allowing a user to run an application as Administrator with no UAC prompts by creating a scheduled task. HTG Explains: Is ReadyBoost Worth Using? HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks

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  • Need new developers-laptop, with ubuntu. Multiple ext displays, ssd, dock, NO DVD [closed]

    - by Ole Morten Amundsen
    I'm having a really hard time finding a great alternative for Macbook Pro (I have a MB pro '08). I'd like to return to ubuntu and need a kick-ass laptop. If you help, you've lead me back to linux :) Req: ubuntu friendly lots of memory 8G+ ssd 160GB+ great processor (intel sandy?) connect up to three external displays. this triple display looks cool No optical drive, NO DVD 13-17" dock. In place of the ridiculous optical drive (It's like having a floppy drive IMO): extra battery? 2nd ssd? extra graphics card? your suggestion The laptop should be designed for not having dvd. I can't find many, unless they are tiny 11"... I'm exited to know your answers!

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  • Is there a preferred way to set up a virtual Ubuntu server on a desktop?

    - by Keith Groben
    I love Ubuntu, and as I am searching the internet, I am finding that some questions I have have not been answered yet. One of them is if there is a preferred way to set up a virtual server. I look through the Ubuntu Software Center, but found nothing from the search "Virtual Server" I then searched the internet and found lots of posts to trouble-shoot VMWare virtual servers. So, like a good researcher I looked in the Software center for VMWare. Sure enough I found "user agent" and "view open client". I didn't get sufficient info from the software center. And searching the website only left me scratching my head. I want to install Ubuntu Server Edition. I already have a server, but am cautious "trying out" things on it. So a virtual server sounds like what I need.

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  • Purchase Vouchers From A Reputable Source

    - by Harold Green
    We have seen a recent increase in counterfeit vouchers being marketed online and we want to make sure our Candidates are aware of the risks of purchasing vouchers from unauthorized sellers. Please be advised that only Oracle University and Oracle University authorized resellers may sell vouchers for Oracle Certification exams. If you purchase a voucher from any other source, your voucher may not be valid and you run the risk of program sanctions from Oracle which could include a lifetime ban on taking Oracle Certification exams. Be sure your voucher is from an authorized source: Oracle University Oracle Authorized Reseller If you are unsure whether your voucher seller is an Authorized Reseller: Call Oracle University to confirm. Check for the official Oracle Reseller logo on the website. Ebay, Craigslist, etc are not authorized resale avenues. The only exceptions to the above sources are vouchers from programs that provide a discount on exams, or vouchers from your employer who has purchased them through their partner program or with learning credits. These vouchers may not purchased by you, but may be provided to you from: Oracle Academy Oracle Workforce Development Partner Your employer who has purchased vouchers directly from Oracle  This investment is too important to trust to chance. Be sure that you are purchasing your voucher from a reputable source so that you can free your mind to prepare for your exam. View the full Oracle Certification Exam Voucher Use Policy.

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  • Session Sharing with another User on *NIX and Windows

    - by Giri Mandalika
    Oracle Solaris Since Solaris is not widely known for its graphical interface, let's just focus on sharing a terminal session in read-only mode with another user on the same system. Here is an example. eg., % finger Login Name TTY Idle When Where root Super-User pts/1 Sat 16:57 dhcp-amer-vpn-rmdc-a sunperf ??? pts/2 4 Sat 16:41 pitcher.sfbay.sun.com In this example, two users root and sunperf are connected to the same system from two different terminals pts/1 and pts/2 respectively. If the root user wants to show something to sunperf user -- what s/he is doing in her/his terminal, for example, it can be accomplished with the following command. script -a /dev/null | tee -a <target_terminal eg., # script -a /dev/null | tee -a /dev/pts/2 Script started, file is /dev/null # # uptime 5:04pm up 1 day(s), 2:56, 2 users, load average: 0.81, 0.81, 0.81 # # isainfo -v 64-bit sparcv9 applications crc32c cbcond pause mont mpmul sha512 sha256 sha1 md5 camellia kasumi des aes ima hpc vis3 fmaf asi_blk_init vis2 vis popc 32-bit sparc applications crc32c cbcond pause mont mpmul sha512 sha256 sha1 md5 camellia kasumi des aes ima hpc vis3 fmaf asi_blk_init vis2 vis popc v8plus div32 mul32 # # exit Script done, file is /dev/null After the script .. | tee .. command, sunperf user should be able to see the root user's stdin and stdout contents in her/his own terminal until the script session exits in root user's terminal. Since this kind of sharing is based on capturing and redirecting the contents to the target terminal, the users on the receiving end won't be able to see whatever is being edited on initiators' terminal [using editors such as vi]. Also it is not possible to share the session with any connected user on the system unless the initiator has the necessary permissions and privileges. The script utility records everything printed in a terminal session, while the tee utility replicates the contents of the screen capture on to the standard output of the target terimal. The tee utility does not buffer the output - so, the screen capture from the initiators' terminal appears almost right away in the target terminal. Though I never tested, this technique may work on all *NIX and Linux flavors with little or no changes. Also there might be other ways to accomplish this. [Thanks to Sujeet for sharing this tip] Microsoft Windows Most of the Windows users may rely on VNC services to share a desktop session. Another way to share the desktop session is to use the Remote Desktop Connection (RDC) client. Here are the steps. Connect to the target Windows system using Remote Desktop Connection client Launch Windows Task Manager Navigate to the "Users" tab Find the user session that you want to connect to and have full control over as the other user who is currently holding that session Select the user name in Windows Task Manager, right click and choose the option "Remote Control" A window pops up on the other user's session with the message "<USER is requesting to control your session remotely. Do you accept the request?" Once the other user says "Yes", you will be granted access to that session. Since then both users should be able to see the same screen and even control the session from their respective workstations.

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  • Javascript Date Range Validation

    Here is a Javascript function that will tell you if 2 dates make a valid date range. function isValidDateRange( objstartMonth,objstartDay, objstartYear, objendMonth,objendDay, objendYear) { var startDate = new Date(objstartYear.options[objstartYear.selectedIndex].value, objstartMonth.options[objstartMonth.selectedIndex].value, objstartDay.options[objstartDay.selectedIndex].value); var endDate = new Date(objendYear.options[objendYear.selectedIndex].value, objendMonth.options[objendMonth.selectedIndex].value, objendDay.options[objendDay.selectedIndex].value); if (startDate >= endDate){ alert("Invaild Date Range"); return false; } else{ return true; } }

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  • Database Maintenance Scripting Done Right

    - by KKline
    I first wrote about useful database maintenance scripts on my SQLBlog account way back in 2008. Hmmm - now that I think about it, I first wrote about my own useful database maintenance scripts in a journal called SQL Server Professional back in the mid-1990's on SQL Server v6.5 or some such. But I digress... Anyway, I pointed out a couple useful sites where you could get some good scripts that would take care of preventative maintenance on your SQL Server, such as index defragmentation, updating...(read more)

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  • Extending AutoVue Through the API

    - by GrahamOracle
    The AutoVue API (previously called the “VueBean” API) is a great way to extend AutoVue Client/Server Deployment – specifically the client component – beyond the out-of-the-box capabilities and into new use-cases. In addition to having a solid grasp of J2SE programming, make sure to leverage the following resources if you’re developing or interested in developing customizations/extensions to AutoVue Client/Server Deployment: Programmer’s Guide: Before all else, read through the AutoVue API Programmer’s Guide to get an understanding of the architecture of the API. The Programmer’s Guide is included with the installation of AutoVue, and is posted on the Oracle Technology Network (OTN) website for the recent versions of AutoVue: http://www.oracle.com/technetwork/documentation/autovue-091442.html Javadocs: The AutoVue API Javadocs document the many packages, classes, and methods available to you. The Javadocs are included in the product installation under the \docs\JavaDocs\VueBean folder (easiest starting point is through the file index.html). Integrations Forum: If you have development questions that aren’t answered through the documentation, feel free to register and post in the public AutoVue Integrations Forum. For more information refer to the following blog post from October 2010: https://blogs.oracle.com/enterprisevisualization/entry/exciting_news_autovue_integrat Code Samples: Although the Oracle Support team’s scope of Support for API/customization topics is to answer questions regarding information already provided in the documentation (i.e. not to design or develop custom solutions), there are cases where Support comes across interesting samples or code snippets that may benefit various customers. In those cases, our Support team posts the samples into the Oracle knowledge base, and tracks them through a single reference note. The link to the KM Note depends on how you currently access the My Oracle Support portal: Flash interface: https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=REFERENCE&id=1325990.1 (New) HTML interface: https://supporthtml.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?type=DOCUMENT&id=1325990.1 Happy coding!

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  • EM CLI, diving in and beyond!

    - by Maureen Byrne
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Doing more in less time… Isn’t that what we all strive to do? With this in mind, I put together two screen watches on Oracle Enterprise Manager 12c command line interface, or EM CLI as it is also known. There is a wealth of information on any topic that you choose to read about, from manual pages to coding documents…might I even say blog posts? In our busy lives it is so nice to just sit back with a short video, watch and learn enough to dive in. Doing more in less time, is the essence of EM CLI. It enables you to script fundamental and complex administrative tasks in an elegant way, thanks to the Jython scripting language. Repetitive tasks can be scripted and reused again and again. Sure, a Graphical User Interface provides a more intuitive step by step approach to tasks, and it provides a way of quickly becoming familiar with a product and its many features, and it is definitely the way to go when viewing performance data and historical trending…but for repetitive and complex tasks, scripting is the way to go! Lets us take the everyday task of creating an administrator. Using EM CLI in interactive mode the command could look like this.. emcli>create_user(name='jan.doe', type='EXTERNAL_USER') This command creates an administrator called jan.doe which is an externally authenticated user, possibly LDAP or SSO, defined by the EXTERNAL_USER tag. The create_user procedure takes many arguments; see the documentation for more information. Now, where EM CLI really shines and shows power is in creating multiple users. Regardless of the number, tens or thousands, the effort is the same. With the use of a standard programming construct, a loop, you can place your create_user() procedure within it. Using a loop allows you to iterate through a previously created list, creating new users until the list is complete. Using EM CLI in Script mode, your Jython loop would look something like this… for user in list_of_users:       create_user(name=user, expire=’true’, password=’welcome123’) This Jython code snippet iterates through a previously defined list of names, list_of_users, and iterates through the list, taking each name, user in this case, and creates an administrator sets the password to welcome123, but forces the user to reset it when they first login. This is only one of over four hundred procedures created to expose Oracle Enterprise Manager 12c functionality in a powerful and programmatic way. It is a few months since we released EM CLI with scripting option. We are seeing many users adapt to this fun and powerful way of using Oracle Enterprise Manager 12c. What are the first steps? Watch these screen watches, and dive in. The first screen watch steps you through where and how to download and install and how to run your first few commands. The Second screen watch steps you through a few scripts. Next time, I am going to show you the basic building blocks to writing a Jython script to perform Oracle Enterprise Manager 12c administrative tasks. Join this growing group of EM CLI users…. Dive in! Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Pay in the future should make you think in the present

    - by BuckWoody
    Distributed Computing - and more importantly “-as-a-Service” models of computing have a different cost model. This is something that sounds obvious on the surface but it’s often forgotten during the design and coding phase of a project. In on-premises computing, we’re used to purchasing a server and all of the hardware infrastructure and software licenses needed not only for one project, but several. This is an up-front or “sunk” cost that we consume by running code the organization needs to perform its function. Using a direct connection over wires you’ve already paid for, we don’t often have to think about bandwidth, hits on the data store or the amount of compute we use - we just know more is better. In a pay-as-you-go model, however, each of these architecture decisions has a potential cost impact. The amount of data you store, the number of times you access it, and the amount you send back all come with a charge. The offset is that you don’t buy anything at all up-front, so that sunk cost is freed up. And financial professionals know that money now is worth more than money later. Saving that up-front cost allows you to invest it in other things. It’s not just that you’re using things that now cost money - it’s that the design itself in distributed computing has a cost impact. That can be a really good thing, such as when you dynamically add capacity for paying customers. If you can tie back the cost of a series of clicks to what a user will pay to do so, you can set a profit margin that is easy to track. Here’s a case in point: Assume you are using a large instance in Windows Azure to compute some data that you retrieve from a SQL Azure database. If you don’t monitor the path of the application, you may not know what you are really using. Since you’re paying by the size of the instance, it’s best to maximize it all the time. Recently I evaluated just this situation, and found that downsizing the instance and adding another one where needed, adding a caching function to the application, moving part of the data into Windows Azure tables not only increased the speed of the application, but reduced the cost and more closely tied the cost to the profit. The key is this: from the very outset - the design - make sure you include metrics to measure for the cost/performance (sometimes these are the same) for your application. Windows Azure opens up awesome new ways of doing things, so make sure you study distributed systems architecture before you try and force in the application design you have on premises into your new application structure.

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  • Oracle Tutor - Is Anyone Reading Your Documentation?

    - by mary.keane
    If you are responsible for documenting your business practices, wouldn't it be nice to know if anyone is using the documentation? If the employees find it useful? You might want to consider surveying the users of the documentation on a regular basis. There are a number of free survey tools online (search for "free survey tools"), and you can have a survey ready in a matter of minutes. It's as simple as gathering a list of questions and a list of email addresses. For the questions, here are some suggestions. How often do you access the policy and procedure site? How useful is the site? How easy is it to navigate the site? How often are your questions answered on the site? What suggestions do you have to make the site more useful? You may want to consider just asking a few questions each month so that employees can complete the survey in less than 5 minutes (you'll get more responses). Make sure you have several comment boxes in the survey so that the employees can give suggestions. As the users of your documentation, the employees may have some terrific ideas that will enhance the usability of your policy and procedure site. It would be great to hear your suggestions for how to survey the users of your documentation. Mary R. Keane Senior Development Manager, Oracle BPM and Tutor

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  • Customer Experience in the Year Ahead

    - by Christina McKeon
    With 2012 coming to an end soon, we find ourselves reflecting on the year behind us and the year ahead. Now is a good time for reflection on your customer experience initiatives to see how far you have come and where you need to go. Looking back on your customer experience efforts this year, were you able to accomplish the following? Customer journey mapping Align processes across the entire customer lifecyle (buying and owning) Connect all functional areas to the same customer data Deliver consistent and personal experiences across all customer touchpoints Make it easy and rewarding to be your customer Hire and develop talent that drives better customer experiences Tie key performance indicators (KPIs) to each of your customer experience objectives This is by no means a complete checklist for your customer experience strategy, but it does help you determine if you have moved in the right direction for delivering great customer experiences. If you are just getting started with customer experience planning or were not able to get to everything on your list this year, consider focusing on customer journey mapping in 2013. This exercise really helps your organization put your customer in the center and understand how everything you do affects that customer. At Oracle, we see organizations in various stages of customer experience maturity all learn a lot when they go through journey mapping. Companies just starting out with customer experience get a complete understanding of what it is like to be a customer and how everything they do affects that customer. And, organizations that are further along with customer experience often find journey mapping helps provide perspective when re-visiting their customer experience strategy. Happy holidays and best wishes for delivering great customer journeys in 2013!

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  • Quick Tip - Speed a Slow Restore from the Transaction Log

    - by KKline
    Here's a quick tip for you: During some restore operations on Microsoft SQL Server, the transaction log redo step might be taking an unusually long time. Depending somewhat on the version and edition of SQL Server you've installed, you may be able to increase performance by tinkering with the readahead performance for the redo operations. To do this, you should use the MAXTRANSFERSIZE parameter of the RESTORE statement. For example, if you set MAXTRANSFERSIZE=1048576, it'll use 1MB buffers. If you...(read more)

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  • Register Your Interest In Taking The Oracle Database 10g Certified Master Exam

    - by Brandye Barrington
    Due to the increasing demand for the Oracle Database 11g Certified Master exams, the 10g version of the exam is being scheduled less frequently worldwide, to reserve space for delivery of the Oracle Database 11g Certified Master Exams. Since we have received several recent requests about the Oracle Database 10g Certified Master Exam, we would like to remind you that if you would like to take this exam, please be sure to register your interest so that Oracle University can gauge interest in this exam in each region. Otherwise, we recommend preparing for the Oracle Database 11g Certified Master Exam. We recognize the effort it takes to reach this level of certification and applaud your commitment!  Register your interest  with Oracle University today so that you can get closer to completing your certification path. 

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  • Process Improvement and the Data Professional

    - by BuckWoody
    Don’t be afraid of that title – I’m not talking about Six Sigma or anything super-formal here. In many organizations, there are more folks in other IT roles than in the Data Professional area. In other words, there are more developers, system administrators and so on than there are the “DBA” role. That means we often have more to do than the time we need to do it. And, oddly enough, the first thing that is sacrificed is process improvement – the little things we need to do to make the day go faster in the first place. Then we get even more behind, the work piles up and…well, you know all about that. Earlier I challenged you to find 10-30 minutes a day to study. Some folks wrote back and asked “where do I start”? Well, why not be super-efficient and combine that time with learning how to make yourself more efficient? Try out a new scripting language, learn a new tool that automates things or find out ways others have automated their systems. In general, find out what you’re doing and how, and then see if that can be improved. It’s kind of like doing a performance tuning gig on yourself! If you’re pressed for time, look for bite-sized articles (like the ones I’ve done here for PowerShell and SQL Server) that you can follow in a “serial” fashion. In a short time you’ll have a new set of knowledge you can use to make your day faster. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Utility Queries–Database Files, (and Filegroups)

    - by drsql
    It has been a while since I last posted a utility query, and today, to avoid other work I am supposed to be doing, I decided to go ahead and work on another post.  Today, I went ahead and worked on a server configuration type query. One query I find I use pretty often is the following one that lists the files in the database. In this blog I will include 3 queries.  The first will deal with files and databases, and the second runs in a database to see the files and their filegroups (If there...(read more)

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  • Utility Objects Series Introduction (but mostly a bit of an update)

    - by drsql
    So, I have been away from blogging about technical stuff for a  long time,  (I haven’t blogged at all since my resolutions blog , and even my Simple Talk “commentary” blog hasn’t had an entry since December!)  Most of this has been due to finishing up my database design book , which I will blog about at least one more time after it ships next month, but now it is time to get back to it certainly in a bit more regularly. For SQL Rally, I have two sessions, a precon on Database Design,...(read more)

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  • The Softer Side of Customer Experience

    - by Christina McKeon
    It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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  • Quick Tip - Speed a Slow Restore from the Transaction Log

    - by KKline
    Here's a quick tip for you: During some restore operations on Microsoft SQL Server, the transaction log redo step might be taking an unusually long time. Depending somewhat on the version and edition of SQL Server you've installed, you may be able to increase performance by tinkering with the readahead performance for the redo operations. To do this, you should use the MAXTRANSFERSIZE parameter of the RESTORE statement. For example, if you set MAXTRANSFERSIZE=1048576, it'll use 1MB buffers. If you...(read more)

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