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  • Join Oracle Database at Microsoft TechEd next week.

    - by Mandy Ho
    For the past nine years, Oracle has been a proud sponsor of Microsoft TechEd. TechEd is Mircosoft's premier technology conference for IT professionals and developers. This year, Oracle will demonstrate its latest database software for MS Windows, including Oracle Database 11g Enterprise and Express editions, TimesTen and MySQL.  Developers can learn how to develop .Net applications for the Oracle Database using the latest technologies, such as Entity Framework, LINQ and WCF Data Services. Attendees can also learn the new MySQL features enabling rapid installation, GUI Based application design, backup & recovery and much more within a Windows environment. Oracle will have a BOF (Birds of a Feather Session) on Tuesday, June 12, from 3:15 to 4:30. The topic will be Big Data: The Next Frontier for Innovation, Competition and Productivity. Otherwise you can visit Oracle everyday during the expo hours from Mon, June 11 to Thursday, June 14 at our booth #613. Talk to experts on TimesTen and MySQL on Windows and .NET. Also, we will have our 3D interactive demos on Oracle's engineered systems showing off Oracle Exadata, Database Appliance and more. Visit  http://northamerica.msteched.com/ for more information. 

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  • Payments - Chase Paymentech PTK Decomissioning FTP After July 2014

    - by LuciaC
    Customers who have integrated Oracle Payments with Chase Paymentech payment system are being contacted by Paymentech informing them about the impending desupport of standard File Transfer Protocol (FTP).  Customers are being advised to look for alternate protocol to connect to Paymentech for credit card and direct debit payment processing.  Oracle Payments product management and development is aware of Paymentech PTK decomissioning FTP after July 2014. They are currently evaluating using SFTP as an alternative.  Please monitor Doc ID 1586425.1 for the latest updates.

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  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

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  • CX en la nube

    - by Noelia Gomez
    Las organizaciones con más éxito del mundo optan por ofrecer un servicio al cliente en la nube. Echa un vistazo a esta infografía para saber por qué 1024x768 Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Si quieres saber más sobre la experiencia del cliente: · Customer Concepts Magazine · Customer Concepts Exchange in LinkedIn · Customer Concepts Web TV · Customer Experience @ Oracle.com · Customer Experience Facebook Hub · Customer Experience YouTube Channel · Customer Experience Twitter

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  • Will we ever lose the human touch?

    - by divya.malik
    I was at a conference two weeks ago, which was targeted to sales and marketing professionals. The discussions around the changing scenario in sales was very interesting. More and more of selling is moving to the internet- sales people are delivering more of their presentations online, or via the phone. Budget constraints and new technologies have dramatically decreased the need for face-to-face interactions. At the same time, customers are also researching for products on their own, taking the advice of peers, making up their mind, and then contacting the vendor. That takes care of more than half of the usual selling process. But humans are social animals, and because of that I believe that despite these changing trends and technologies, the need to maintain the human touch will always be necessary. One of the presenters at the conference shared this video, which stayed in my mind.

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  • Microsoft ADO.NET 4 Step by Step

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Many years ago, I wrote Pro ADO.NET 2.0. I still think that in the plethora of new data access technologies that have come out since, the basic core ADO.NET fundamentals are still every developer must know, and sadly they do not know. So for some crazy reason, I still see every project make the same data access related mistakes over and over again. Anyway, the challenge is that on top of the core ADO.NET fundamentals, there is a vast array of other new technologies you must learn. The important of which is Entity Framework. So, I was asked to, and I was pleased to be the technical reviewer for Microsoft ADO.NET 4, Step by Step, by Tim Patrick. This book introduces the reader not just to the basic ADO.NET principles, but also Entity Framework, LINQ to SQL, and WCF Data Services. So what you may ask is a SharePoint guy like me doing with such interest in ADO.NET land? Well, that’s what the other side says, what is a hardcore data access sorta guy doing in SharePoint land? :). I have authored/co-authored 4 books so far on data access (1,2,3,4), and one on pure SharePoint, and now one on SharePoint 2010 BI. These are very intertwined topics. And LINQ to SQL and LINQ to SharePoint are almost copy paste of each other. WCF Data services are literally the same in both. And many Entity Framework concepts also apply within SharePoint. So there, I did these both for “interest” reasons. Comment on the article ....

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  • IX eCommerce Forum: Oracle ed Euronics presentano il loro caso di successo

    - by Claudia Caramelli-Oracle
    Promosso da Netcomm, l'evento ha raggiunto la nona edizione. La tematica principale permette di indagare le dinamiche di tutta la filiera del commercio elettronico, offrendo spunti utili grazie al coinvolgimento di ospiti illustri e relatori. L'e-Commerce Forum è il luogo ideale per scoprire le opportunità del mercato italiano.Oracle, insieme a Reply, ha organizzato un workshop lunch rivolto a tutti coloro che sono interessati a sentire storie di successo circa come la piattaforma eCommerce di Oracle è stata implementata con successo. Il testimonial in questa occasione è stato Euronics. Abbiamo avuto in sala quasi 40 persone che hanno trascorso la loro pausa pranzo con noi! La tematica del resto è attuale e in continua evoluzione/espansione: l'interesse è alto e Oracle offre i mezzi più all'avanguardia per costruire la propria storia di successo proiettando le altre realtà sempre più avanti nel commercio elettronico.Per maggiori informazioni scrivi a Silvia Valgoi

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  • SEHException throw using Microsoft XACT Audio Framework (XACT3)

    - by Sweta Dwivedi
    I have been developing a game using Kinect + XNA and using Microsoft Audio Creation tool (XACT3) for managing my sound files and music, however in the code an SEHException is thrown whenever it tries to get the wave file from the wave Bank . . Sometimes the code works magically and all of a sudden it will start throwing this exception randomly ..I need a help on solving this exception /*Declaring Audio Engine for music*/ AudioEngine engine; SoundBank soundBank; WaveBank waveBank; Cue cue; /*Declaring Audio engine for sound effects*/ AudioEngine engine1; SoundBank soundbank; WaveBank wavebank; Cue effect; engine = new AudioEngine(@"Content\therapy.xgs"); soundBank = new SoundBank(engine, @"Content\Sound Bank.xsb"); **waveBank = new WaveBank(engine, @"Content\Wave Bank.xwb");** cue = null; engine1 = new AudioEngine(@"Content\Music_Manager\Sound_effects.xgs"); soundbank = new SoundBank(engine1, @"Content\Music_Manager\Sound1.xsb"); **wavebank = new WaveBank(engine1, @"Content\Music_Manager\Wave1.xwb");** effect = null; cue = soundBank.GetCue("hypnotizing"); cue.Play();

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  • MVP.Years++ ; // Thanks Microsoft

    - by Sahil Malik
    SharePoint 2010 Training: more information Even though today is April fools day, it is my MVP renewal date. So, there is always the chance of thinking not being renewed as an April fools joke.  Well, I get to postpone that joke one more time. It looks like, I’ve been renewed again. WAHOOO!! :) Thank you Microsoft, and thank you to everyone one of you for your support and best wishes, and most of all, thanks to our MVP lead, Melissa – many don’t realize it, but it’s a tough job she has to do. Think about it, all the people who are MVPs, those who no longer will be, and those who want to be. 11 years ago when I got my first award, my love for technology was insane. Today, it is worse.I will remain a technologist until I die, even after I retire and grow crinkly. I would want my dentures fitted with Microprocessors.Technology is what I passionately love doing. I am one of the very few people who lives 24 hours of his day doing exactly what I’d rather be doing – thinking, dreaming, and working with technology. Read full article ....

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  • Kinect Hacking at Microsoft Developer Days 2012 Bulgaria

    - by Szymon Kobalczyk
    Last week I had a pleasure to speak at the Microsoft’s Developer Days 2012 in Sophia, Bulgaria. It was a great conference and I met lots of cool people there. I did a session about Kinect Hacking. My goal was to give a good understanding of Kinect inner workings, how it can be used to develop Windows applications. Later I showed examples of interesting projects utilizing the full potential the Kinect sensor. Below you can find my slides and source code of one of the demos (the one where “Szymon went to the Moon”). But I wasn’t the only one to talk about Kinect. On the 2nd day Rob Miles also did a fun session titled “Kinect Mayhem: Psychedelic Ghost Cameras, Virtual Mallets, a Kiss Detector and a Head Tapping Game” (you can watch recording of this session from TechDays Netherlands on Channel9). Later that day Yishai Galatzer made a big surprise during his session about Extending WebMatrix, and showed a plugin enabling to take control of WebMatrix with Kinect gestures. Best thing was that he wrote it during the conference, with no previous experience with Kinect SDK (I might helped him a bit to get started). Thanks for the invitation and I hope to see you soon!

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  • What's New in OIC Analytics 11g?

    - by LuciaC
    Oracle Incentive Compensation (OIC) Analytics for Oracle Data Integrator (ODI) breaks down traditional front and back office silos bringing together sales performance data with those responsible for the sale and selling costs. It is a framework for Sales Performance Management  based on a data mart of key performance metrics regardless of whether or not these metrics are incentivized.Commissionable metrics are brought into OIC for commission calculation and brought back to enrich the performance data mart.  Executives and Product Marketing/Product Line Managers are provided with actionable sales performance analytics.  Incentivized salesreps and partners are provided with commission dashboards on a frequent basis to inform them how they are doing and how far they are from their goals.OIC Analytics is now certified with 11g and has additional features.  Oracle continues to invest in OIC Analytics but the baseline for the investments will be the 11gR1 certification version of OIC Analytics.  Read about what's new and the certification details in Doc ID 1590729.1.

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  • Webcast: Oracle Service Charges - Introduction/Overview

    - by LuciaC
    December 5, 2012 at 12 pm ET, 11 am CT, 10 am MT, 9 am PT Have you wondered how Service Charges flow through into Order Management?  Do you want to understand more about the functional flows for Service Charges?  If you use Service Charges as part of your service implementation then you won't want to miss this webcast which explains Oracle Service Charges functionality and integration points with other products.   Topics will include: Functional flows involving Service Charges Integration points Data flow Available UI's Available API's. Go to Doc ID 1455786.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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  • Microsoft Access as a Weapon of War

    - by Damon Armstrong
    A while ago (probably a decade ago, actually) I saw a report on a tracking system maintained by a U.S. Army artillery control unit.  This system was capable of maintaining a bearing on various units in the field to help avoid friendly fire.  I consider the U.S. Army to be the most technologically advanced fighting force on Earth, but to my terror I saw something on the title bar of an application displayed on a laptop behind one of the soldiers they were interviewing: Tracking.mdb Oh yes.  Microsoft Office Suite had made it onto the battlefield.  My hope is that it was just running as a front-end for a more proficient database (no offense Access people), or that the soldier was tracking something else like KP duty or fantasy football scores.  But I could also see the corporate equivalent of a pointy-haired boss walking into a cube and asking someone who had piddled with Access to build a database for HR forms.  Except this pointy-haired boss would have been a general, the cube would have been a tank, and the HR forms would have been targets that, if something went amiss, would have been hit by a 500lb artillery round. Hope that solider could write a good query

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  • Microsoft Access as a Weapon of War

    - by Damon
    A while ago (probably a decade ago, actually) I saw a report on a tracking system maintained by a U.S. Army artillery control unit.  This system was capable of maintaining a bearing on various units in the field to help avoid friendly fire.  I consider the U.S. Army to be the most technologically advanced fighting force on Earth, but to my terror I saw something on the title bar of an application displayed on a laptop behind one of the soldiers they were interviewing: Tracking.mdb Oh yes.  Microsoft Office Suite had made it onto the battlefield.  My hope is that it was just running as a front-end for a more proficient database (no offense Access people), or that the soldier was tracking something else like KP duty or fantasy football scores.  But I could also see the corporate equivalent of a pointy-haired boss walking into a cube and asking someone who had piddled with Access to build a database for HR forms.  Except this pointy-haired boss would have been a general, the cube would have been a tank, and the HR forms would have been targets that, if something went amiss, would have been hit by a 500lb artillery round. Hope that solider could write a good query :)

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  • Join the Customer Revolution – 25 oct 2012 - Paris

    - by Valérie De Montvallon
    Faites redécouvrir votre marque à vos clients !   Rendez-vous le 25 octobre à 19h pour découvrir comment les outils de nouvelle génération peuvent permettre à vos équipes de proposer une nouvelle expérience client.   Table ronde animée par Arnaud le Gal, rédacteur en chef des Echos Avec les témoignages d’ACCOR et Bouygues Telecom. Informations, inscriptions sur la page Oracle Customer Experience

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  • Is it unethical to sell the award of a competition? [closed]

    - by Ahmet Yildirim
    This summer, i won a competition held by microsoft & nokia... Winners from each uni. received an high-end smartphone... Knowing that particular "high-end smartphone" had not much user to develop for, as soon as i receive it, i put an ad on a ebay-like site to sell it. Eventually i exchanged it with a tablet which had high developer demand & many many users to develop for , so i could make money by developing for it. I also email microsoft asking, when something technical goes wrong with the device , can i get it fixed by warranty. Which i never received a respond. Later on, after a while... I got some feedback from a connection i have from nokia, regarding sale of the device & asking for the warranty.. He says and i quote : " They say, they werent happy that you sold the device and got offended that you asked for warranty. You should not expect anything at all from microsoft or nokia in the future. " I was like what the frak, they didnt gave it to me as a gift, i won it in a competition as an award , it is my right to do whatever i want. How ethical is that , they dont respond to my email directly? Is it unethical to sell a gadget you won in a competition? Is it unethical to ask for warranty on award?

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  • We are moving an Access based corporate front-end into a Web-based App

    - by Max Vernon
    We have an enterprise application with a front end written in Microsoft Access 2003 that has evolved over the past 6 years. The back end data, and a fair amount of back-end logic is contained within several Microsoft SQL Server databases. This front end app consists of around 180 forms, and over 120,000 lines of code, and interacts with VB.Net DLLs that support various critical functions used by our sales force. The current system makes use of 3 monitors to display various information; the Access app uses COM+ to control Microsoft Outlook and Internet Explorer for various purposes. The Access front end sometimes occupies 2 screens, automatically resizing itself based on Windows API-reported screen dimensions. The app also uses a Google map to present data to our agents, and allows two-way interactivity with the map through COM+ connectivity to JavaScript contained in the Google map. At the urging of senior management, we are looking to completely rewrite this application using some web-based technology, such as ASP.Net or perhaps a LAMP stack (the thinking with the LAMP stack thing is "free" is pretty cheap). We want to move to a web-based app so we can eliminate the dependency on our physical location for hiring new sales force members. Currently, our main office is full to capacity, and we need to continue growing the company. Does anyone have any thoughts on what would be the best technology to use for a web-based app of this magnitude? Keeping in mind the app is dependent on back-end services on our existing infrastructure. The app handles financial data and personal customer data, among other things. [I've looked at Best practices for moving large MS Access application towards .Net? and read the answers, and most of the comments. Interesting reading, and has some valid points, but our C.O.O. and contracted Software Architect are pushing for a full web-based app, not a .Net Windows App]

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  • My Doors - Why Standards Matter to Business

    - by [email protected]
    By Brian Dayton on April 8, 2010 9:27 PM "Standards save money." "Standards accelerate projects." "Standards make better solutions." What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc. When "standards" come up in presentations and discussions do you: - Nod your head politely - Tune out and check your smart phone - Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?" Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen." - 24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors - 20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry - 19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself - 5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day. The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: - How standards can benefit your business - Your IT organization's philosophy around standards - Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there. Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

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  • Microsoft Changes Developer Account Registration Requirements

    - by Tim Murphy
    Over the last couple of weeks I have noticed that Microsoft seems to have changed the requirements for Corporate accounts.  These requirements were not in effect when I originally setup the account for the company that I work for.  We also recently had our corporate account canceled without explanation and are in the process of working to get it reinstated.  This all seems to revolve around rules to increase confidence that in the producers of content.  They are now having Symantec validate a company based on legal documents. In the past there have been problems with getting credit cards accepted.  We have had to setup new Live IDs to satisfy whatever glitch the system had or unexplainable requirement.  I am hoping that in the time that has elapsed these problems have been resolved. In truth I can’t say that these new requirements weren’t always in place, but it is getting frustrating to help clients setup accounts.  I am encourage that they have taken steps to safeguard the consumer from Joe-fly-by-night, but they also need to make sure that the process doesn’t become so complex that it drives away companies from participating in the store.  We will have to keep an eye on this as things evolve. del.icio.us Tags: Windows Phone Development,Windows 8 Development,Windows Phone,Windows 8,Registration,Corporate Accounts

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  • Microsoft Access as a Weapon of War

    - by Damon
    A while ago (probably a decade ago, actually) I saw a report on a tracking system maintained by a U.S. Army artillery control unit.  This system was capable of maintaining a bearing on various units in the field to help avoid friendly fire.  I consider the U.S. Army to be the most technologically advanced fighting force on Earth, but to my terror I saw something on the title bar of an application displayed on a laptop behind one of the soldiers they were interviewing: Tracking.mdb Oh yes.  Microsoft Office Suite had made it onto the battlefield.  My hope is that it was just running as a front-end for a more proficient database (no offense Access people), or that the soldier was tracking something else like KP duty or fantasy football scores.  But I could also see the corporate equivalent of a pointy-haired boss walking into a cube and asking someone who had piddled with Access to build a database for HR forms.  Except this pointy-haired boss would have been a general, the cube would have been a tank, and the HR forms would have been targets that, if something went amiss, would have been hit by a 500lb artillery round. Hope that solider could write a good query :)

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  • Service Territories White Paper - Setup and Configuration

    - by LuciaC
    If you use Oracle Teleservice then you are probably using Service Territories to route service requests to the right resources such as Call Center Agents, Field Service Technicians, Technical Support Groups etc.  Getting those routings to happen correctly and efficiently is key to delivering high-quality service, so having the correct territory setup is essential.  The Service development team have published a new White Paper to help you do just that!  The White Paper includes information to help with understanding the required setups: Service Territories - Locating and Sorting matching Territories, and Picking winning Territories How to use Rank and Number of Winners The different Access Types that can be setup Operating Unit and how to use it effectively How to setup and use Service Qualifiers The limitation of some Geographic Qualifiers and how to overcome the limitations How to use Web ADI to maintain Territories. Read Doc ID 1234593.1 to access the white paper.  There was also a recent webcast on Territory Setup and Matching Attributes, you can access the recording via Doc ID 1455786.1.

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  • Web Applications Desktop Integrator (WebADI) Feature for Install Base Mass Update in 12.1.3

    - by LuciaC
    Purpose The integration of WebADI technology with the Install Base Mass Update function is designed to make creation and update of bulk item instances much easier than in the past. What is it? WebADI is an Excel-based desktop application where users can download an Excel template with item instances pre-populated based on search criteria.  Users can create and update item instances in the Excel sheet and finally upload the Excel data using an "upload" option available in the Excel menu. On upload, the modified data will bulk upload to interface tables which are processed by an asynchronous concurrent program that users can monitor for the uploaded results. Advantage: This allows users to work in a disconnected Environment: session time outs can be avoided, as once a template is downloaded the user can work in a disconnected environment and once all updates are done the new input can be uploaded. Also the data can be saved for later update and upload. For more details review the following: R12.1.3 Install Base WebADI Mass Update Feature (Doc ID 1535936.1) How To Use Install Base WebADI Mass Update Feature In Release 12.1.3 (Doc ID 1536498.1).

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  • E-Mail Center: How to Debug Auto-Processing Issues

    - by LuciaC
    Do you use E-mail Center Auto-Processing functionality?  Auto-processing rules can be defined which will process an email and initiate actions such as sending an auto-reply, auto-acknowledgement or service request update or creation.  If you're using auto-processing in your environment, then you will have noticed that, when things go wrong, often the only indication that there is an issue is if the email goes to the Supervisor Queue for manual processing instead of being sent.  Oracle Development has developed a script to help you debug when an email is meant to be auto-processed but is failing. There are scripts for R12.0.6 through to R12.1.3. See Doc ID 1427925.1 for details of the script and how to use it.

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  • Is Microsoft&rsquo;s Cloud Bet Placed on the Ground?

    - by andrewbrust
    Today at the Unversity of Washington, Steve Ballmer gave a speech on Microsoft’s cloud strategy.  Significantly, Azure was only briefly mentioned and was not shown.  Instead, Ballmer spoke about what he called the five “dimensions” of the cloud, and used that as the basis for an almost philosophical discussion.  Ballmer opined on how the cloud should be distinguished from the Internet.as well as what the cloud will and should enable.  Ballmer worked hard to portray the cloud not as a challenger to Windows and PCs (as Google would certainly suggest it is) but  really as just the latest peripheral that adds value to PCs and devices. At one point during his speech, Ballmer said “We start with Windows at Microsoft.  It’s the most popular smart device on the planet.  And our design center for the future of Windows is to make it one of those smarter devices that the cloud really wants.”  I’m not sure I agree with Ballmer’s ambition here, but I must admit he’s taken the “software + services” concept and expanded on it in more consumer-friendly fashion. There were demos too.  For example, Blaise Aguera y Arcas reprised his Bing Maps demo from the TED conference held last month.  And Simon Atwell showed how Microsoft has teamed with Sky TV in the UK to turn Xbox into something that looks uncannily like Windows Media Center.  Specifically, an Xbox console app called Sky Player provides full access to Sky’s on-demand programming but also live TV access to an array of networks carried on its home TV service, complete with an on-screen programming guide.  Windows Phone 7 Series was shown quickly and Ballmer told us that while Windows Mobile/Phone 6.5 and earlier were designed for voice and legacy functionality, Windows Phone 7 Series is designed for the cloud. Over and over during Ballmer’s talk (and those of his guest demo presenters), the message was clear: Microsoft believes that client (“smart”) devices, and not mere HTML terminals, are the technologies to best deliver on the promise of the cloud.  The message was that PCs running Windows, game consoles and smart phones  whose native interfaces are Internet-connected offer the most effective way to utilize cloud capabilities.  Even the Bing Maps demo conveyed this message, because the advanced technology shown in the demo uses Silverlight (and thus the PCs computing power), and not AJAX (which relies only upon the browser’s native scripting and rendering capabilities) to produce the impressive interface shown to the audience. Microsoft’s new slogan, with respect to the cloud, is “we’re all in.”  Just as a Texas Hold ‘em player bets his entire stash of chips when he goes all in, so too is Microsoft “betting the company” on the cloud.  But it would seem that Microsoft’s bet isn’t on the cloud in a pure sense, and is instead on the power of the cloud to fuel new growth in PCs and other client devices, Microsoft’s traditional comfort zone.  Is that a bet or a hedge?  If the latter, is Microsoft truly all in?  I don’t really know.  I think many people would say this is a sucker’s bet.  But others would say it’s suckers who bet against Microsoft.  No matter what, the burden is on Microsoft to prove this contrarian view of the cloud is a sensible one.  To do that, they’ll need to deliver on cloud-connected device innovation.  And to do that, the whole company will need to feel that victory is crucial.  Time will tell.  And I expect to present progress reports in future posts.

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  • The All New Hotmail Looks Very Impressive [Video Tour]

    - by Gopinath
    With loads of new new features being introduced into GMail every now and then, Microsoft can’t sit and relax any more. Microsoft realized this and worked hard to introduce really impressive features in upcoming version of Windows Live Hotmail that was previewed couple of days ago. Most of the new features announced in the upcoming version are focusing on the important need of email users – de-clutter the mail box and effectively manage email over load easily. Here is the list highlight of new features New Features Sweep away clutter – This is the most impressive in the set of new features. It allows you to manage email overload. If you’ve subscribed to a newsletter but decided to not to allow it into your inbox, you can activate the sweep feature to move all the messages of the newsletter in to a folder other than your inbox. This may sound similar to filters option in GMail but the workflow is very easy in Hotmail. Quickly find message – Easy to use options are provided to see mails in separate views likes mails from contacts, social networking mail, mails from e-mail subscription services, etc. Now it’s easy to prioritize email checking like how you wish to. I prefer to check mails from my contacts first, then social networking messages and then the newsletter subscriptions. Improved spam detection – The span detection rules are tightened for better spam protection and also hotmail learns from user actions to effectively catch spam No more mail box storage restrictions – With a smart decision of Microsoft, users  no longer need to worry about the storage restrictions of their mail box – large attachments of hotmail can be stored in Windows Live SkyDrive. With Hotmail, we’ve combined the simplicity of sending photos through email with the power of Windows Live SkyDrive so that you can send up to 200 photos, each up to 50 MB in size, all in a single email. You can send all your vacation photos at once without worrying about attachment limits, Excellent Integration With Office Web Apps -  View and editing of office documents attached to the emails are made very easy by integrating Office Web Apps with Hotmail. When you receive a document/presentation/spreadsheet in hotmail, you can view it, edit it, save it or even you can send the modified document to original sender – all these without leaving hotmail. Inline viewing options for Photos, Videos, Social Network Messages – You can view photos embedded in the mail as slideshows(with the help of SilverLight), YouTube  & Hulu videos can be played inline  and track shipping notifications. Threaded conversations – emails in Hotmail are grouped just like it happens in GMail Others - enhanced account protection, full-session SSL, multiple email accounts, subfolders, contact management Video Tour Of New Features Here is an impressive video tour of new Hotmail features. When are these new features coming to Hotmail? Majority of the new features announced today are rolled out in coming weeks gradually to all the users. But advanced features like Office Integration with Hotmail is expected to take couple of months for general availability. Will You Switch back to Hotmail? Will these features lure GMail/Yahoo users to switch back to Hotmail? May be not immediately but these features may hold the existing users from leaving Hotmail. I used Hotmail, in the pre GMail era and now I use  Hotmail id only to sign-in to Microsoft websites that requites Hotmail authentication. It’s been years since I composed a new email in Hotmail. Even though the new features announced by Hotmail are very impressive, I like the way how GMail rapidly brings new features at regular intervals. If Hotmail also keeps innovating with new features at regular intervals, then there are good chances for it’s old users to return home. Join us on Facebook to read all our stories right inside your Facebook news feed.

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