Did Acronis True Image Home 2012 clone operation "lock" my BitLocker disk?
- by Thomas Eyde
After trying to clone my primary drive, which requires a reboot to proceed, BitLocker detected that the boot sector had changed and required the recovery keys.
Not a good situation to be in on Sunday evening when it is your IT-department who hold the keys.
After talking with the guys at IT, I have tree suspects on why BitLocker locked me out:
The newly added, second hard drive in my machine.
The changed boot-order in BIOS.
The changes True Image did in order to do its things on boot.
As an end-user, I should never have to end up in situations like these without any warning. I would like to know what really happened, so I can inform Acronis on how they can improve their product to avoid this situation in the future.