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  • "ODM" - One of the Support team's most valued acronyms

    - by graham.mckendry(at)oracle.com
    If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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  • The Best SEO Education at Your Finger Tips

    There are thousands of examples as well as slides which have been created as well as easy to use eBooks and tutorials that one can use in order to implement a functional website. SEO education is widely accessible on the internet which will allow one to gain experience as well as knowledge and apply it to your existing business.

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  • Oracle BPM and Open Data integration development

    - by drrwebber
    Rapidly developing Oracle BPM application solutions with data source integration previously required significant Java and JDeveloper skills. Now using open source tools for open data development significantly reduces the coding needed.  Key tasks can be performed with visual drag and drop designing combined with menu selections entry and automatic form generation directly from XSD schema definitions. The architecture used is extremely lightweight, portable, open platform and scalable allowing integration with a variety of Oracle and non-Oracle data sources and systems. Two videos available on YouTube walk through the process at both an introductory conceptual level and then a deep dive into the programming needed using JDeveloper, Oracle BPM composer and Oracle WLS (WebLogic Server) along with the CAM editor and Open-XDX open source tools. Also available are coding samples and resources from the GitHub project page, along with working online demonstration resources on the VerifyXML site. Combining Oracle BPM with these open source tools provides a comprehensive simple and elegant solution set. Development times are slashed and rapid prototyping is enabled. Also existing data sources can be integrated using open data formats with either XML or JSON along with CRUD accessing via the Open-XDX Java component. The Open-XDX tool is a code-free approach where data mapping is configured as templates using visual drag and drop in the CAM Editor open source tool.  XML or JSON is then automatically generated or processed (output or input) and appropriate SQL statements created to support the data accessing.   Also included is the ability to integrate with fillable PDF forms via the XML templates and the Java PDF form filling library.  Again minimal Java coding is needed to associate the XML source content with the PDF named fields.  The Oracle BPM forms can be automatically generated from XSD schema definitions that are built from the data mapping templates.  This dramatically simplifies development work as all the integration artifacts needed are created by the open source editor toolset. The developer level video is designed as a tutorial with segments, hands-on demonstrations and reviews.  This allows developers to learn the techniques and approaches used in incremental steps. The intended audience ranges from data analysts to developers and assumes only entry level Java skills and knowledge.  Most actions are menu driven while Java coding is limited to simply configuring values and parameters along with performing builds and deployments from JDeveloper and Oracle WLS.   Additional existing Oracle online training resources can be referenced on Oracle BPM and WLS that cover other normal delivery aspects such as user management and application deployment.

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  • CTP for Power View and SSAS Multidimensional Cubes

    - by Greg Low
    When Power View appeared, one of the big outcries was "but what about connecting to existing cubes!".Great to see that the SQL Server team have addressed that. A CTP that allows connecting Power View to SSAS Multidimensional cubes is now available:http://blogs.msdn.com/b/analysisservices/archive/2012/11/29/power-view-for-multidimensional-models-preview.aspxHelp the team get this out the door by trying it and providing feedback.

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  • Is a subdomain per service a good idea for SEO?

    - by Kennie R.
    I am creating a site with quite a few services, such as a free account service, and of course a subdomain for my site's blog and then for article base and other related services, would having them all on subdomains be a good idea? Are there any caveats you are aware of in existing search engines for this? I believe mapping foo.example.com to example.com/foo to provide an alternative just in case is a good idea for sitemaps, I like to keep things clean.

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  • Filing the XBRL version of Oracle's 2011 10K with the SEC using Oracle Hyperion Disclosure Management

    Oracle Hyperion Disclosure Management is designed to "demystify" the creation of XBRL documents. Featuring deep integration with existing Oracle financial reporting tools, it is the easiest and most straightforward approach to XBRL reporting for Oracle's enterprise performance management and enterprise resource planning customers. In this podcast hear how Oracle itself has improved its SEC XBRL submission process through the implementation of Oracle Hyperion Disclosure Management.

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  • Software Architecture Analysis Method (SAAM)

    Software Architecture Analysis Method (SAAM) is a methodology used to determine how specific application quality attributes were achieved and how possible changes in the future will affect quality attributes based on hypothetical cases studies. Common quality attributes that can be utilized by this methodology include modifiability, robustness, portability, and extensibility. Quality Attribute: Application Modifiability The Modifiability quality attribute refers to how easy it changing the system in the future will be. This to me is a very open-ended attribute because a business could decide to transform a Point of Sale (POS) system in to a Lead Tracking system overnight. (Yes, this did actually happen to me) In order for SAAM to be properly applied for checking this attribute specific hypothetical case studies need to be created and review for the modifiability attribute due to the fact that various scenarios would return various results based on the amount of changes. In the case of the POS change out a payment gateway or adding an additional payment would have scored very high in comparison to changing the system over to a lead management system. I personally would evaluate this quality attribute based on the S.O.I.L.D Principles of software design. I have found from my experience the use of S.O.I.L.D in software design allows for the adoption of changes within a system. Quality Attribute: Application Robustness The Robustness quality attribute refers to how an application handles the unexpected. The unexpected can be defined but is not limited to anything not anticipated in the originating design of the system. For example: Bad Data, Limited to no network connectivity, invalid permissions, or any unexpected application exceptions. I would personally evaluate this quality attribute based on how the system handled the exceptions. Robustness Considerations Did the system stop or did it handle the unexpected error? Did the system log the unexpected error for future debugging? What message did the user receive about the error? Quality Attribute: Application Portability The Portability quality attribute refers to the ease of porting an application to run in a new operating system or device. For example, It is much easier to alter an ASP.net website to be accessible by a PC, Mac, IPhone, Android Phone, Mini PC, or Table in comparison to desktop application written in VB.net because a lot more work would be involved to get the desktop app to the point where it would be viable to port the application over to the various environments and devices. I would personally evaluate this quality attribute based on each new environment for which the hypothetical case study identifies. I would pay particular attention to the following items. Portability Considerations Hardware Dependencies Operating System Dependencies Data Source Dependencies Network Dependencies and Availabilities  Quality Attribute: Application Extensibility The Extensibility quality attribute refers to the ease of adding new features to an existing application without impacting existing functionality. I would personally evaluate this quality attribute based on each new environment for the following Extensibility  Considerations Hard coded Variables versus Configurable variables Application Documentation (External Documents and Codebase Documentation.) The use of Solid Design Principles

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  • When is it reasonable to create my own programming language?

    - by Daniel Rikowski
    Are there types of killer applications, classes of algorithmic problems, etc., where it is better, in the long run, to create my own language? PS: Just to be sure, I mean a new programming language and a compiler, not a new compiler for an existing language. EDIT: Thank you for the answers. Can you provide some examples, where it is absolutly unnecessary to create a DSL or cases in which a DSL might be a good idea?

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  • TechEd 2014 Day 3

    - by John Paul Cook
    There is some confusion about durability of data stored in SQL Server in-memory tables, so some review of the concepts is appropriate. The in-memory option is enabled at the database level. Enabling it at the database level only gives you the option to specify the in-memory feature on a table by table basis. No existing tables or new tables will by default become in-memory tables when you enable the feature at the database level. If you choose to make a table an in-memory table, by default it is...(read more)

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  • Webinar: Whatever your source control system - seamlessly link it to SQL Server

    In this webinar consisting of 30 minutes of software demonstrations followed by Q&A, you will learn how to link your database to your existing source control system within SQL Server Management Studio using Red Gate’s SQL Source Control. We will also give you an exclusive preview of forthcoming custom scripts features in the next version of SQL Source Control and SQL Compare. Get smart with SQL Backup ProPowerful centralised management, encryption and more.SQL Backup Pro was the smartest kid at school. Discover why.

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  • Developing Your Website

    Deciding that you need a website, whether it's a revamp of an existing site, or a completely new one, is the easy bit! Getting your website right is much more challenging - but with a few valuable marketing techniques up your sleeve, the process is much more straightforward. Most often forgotten is that your website is an important part of your marketing mix and given that its potential target audience, on the web, is huge - it's critical to get it right.

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  • Is there a recommended approach for using SQL Server as an Authorization store and extending AD properties using .Net? [closed]

    - by Jim
    We are going to be using SQL Server as an authorization store for our .Net windows services and WCF services as well as storing additional metadata about users and groups to extend the AD properties. Doing this will make this self service and not require IT to change anything for our department (for users or groups). What if any are the existing recommended stategies or technologies that do this function?

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  • No Option To Duel Boot Ubuntu 12.04 USB

    - by Jordan
    I have used universal usb installer on my HP probook 2000 on my Kingston data traveler (8GB). When I boot I select to boot from USB and then click on Install Ubuntu 12.04 LTS, I get to the partition part, but there is no option to keep existing Windows and dual boot. I only have Erase entire disk and something else. How can I get this dual boot to come up? Screen Shot Here I also cannot use a CD/DVD

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  • Silverlight 4 What to download and install?

    Silverlight 4 was launched last week and in case your wondering what tools to download and install and more importantly, backward compatibility with your existing apps and tools, check this blog post by Tim Heuer. var addthis_pub="guybarrette";...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Working with SQL Server Profiler Trace Files

    In a previous tip we looked at the steps to Create a Trace Template in Profiler. In this tip we will look at a few more tips such as creating a trace template from an existing trace file and saving a trace file to a SQL Server table. Free trial of SQL Backup™“SQL Backup was able to cut down my backup time significantly AND achieved a 90% compression at the same time!” Joe Cheng. Download a free trial now.

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  • SQL in the City - Boston 2012

    A free day of training in Boston on Oct 8, 2012. Come join Grant Fritchey, Steve Jones and more to talk about SQL Server and how you can work more efficiently. Keep your database and application development in syncSQL Connect is a Visual Studio add-in that brings your databases into your solution. It then makes it easy to keep your database in sync, and commit to your existing source control system. Find out more.

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  • Identifying Incompatibility Issues When Migrating SQL Server Database to Windows Azure

    In this article, Marcin Policht looks at migrating existing SQL Server databases to Windows Azure, starting with identifying obstacles associated with such migrations. Optimize SQL Server performance“With SQL Monitor, we can be proactive in our optimization process, instead of waiting until a customer reports a problem,” John Trumbul, Sr. Software Engineer. Optimize your servers with a free trial.

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  • Understanding the SQL Server 2008 R2 Installation Center

    - by Enrique Lima
    What is available to us through those links?  Have you taken the time to explore and identify what could be useful to you? One of many gems that has come to my attention is the possibility of provisioning SQL Server to work in an image based environment (hint: Virtualization Template perhaps?!?).   Planning: Includes requirements information, documentation, how to guides, online documentation installation and other tools. Among the other tools you will find the System Configuration checker and The Upgrade Advisor. Both tools very important to ensure your deployment and installation would be successful.     Installation:  This sections focuses on getting installations going, from standalone to cluster when it comes to new instances.  Add new nodes to an existing cluster, and also perform upgrades (in this case to SQL Server 2008 R2).  Also part of this is the option to find updates available.   Maintenance: We find in this section, options that will assist us in tasks like repairing corrupt installations to removing nodes from a cluster. An option that is interesting (and we should discuss benefits later in another post) is to be able to do an Edition Upgrade, this is a feature expansion and addition based on your product installation (Developer to Enterprise, for example)   Tools:  From the System Configuration Checker to identify readiness for deployment in a successful manner, to being able to report on features installed.  And being able to run upgrades of existing packages developed in the 2005 offering to the 2008 R2 release for SSIS.   Resources: Useful and essential links to gather information and guidance.   Advanced: Here is where it gets interesting.  I break this down into 3 main groups: Installation Automation: When you install SQL Server there is a configuration file that gets dropped (ConfigurationFile.ini) that would allow for you to perform automated installations.  There are switches and options that go with this to have that process working. Cluster configuration for Sysprep: Create images that are cluster ready, 2 options, start the prep work, and then the complete once at the final destination. Stand-alone configuration for Sysprep:  Like the clustering counterpart, 2 options, prep and complete.  Giving you the option to create standard templates for your SQL Server deployments. I find it fitting that the 3 topics listed here should (and will) be additional topics I will discuss.   Options: Very clear and specific about what this means. Select the Processor Type or the Installation Media Root Path.

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  • How can I install Ubuntu on my Nexus 7 while being able to recover from a nandroid backup?

    - by MagicFab
    I use CyanogenMod and ClockWork Recovery on my Nexus 7. How can my existing full nandroid backup be used to restore my device after installing Ubuntu? The instructions assume "recovery" would mean re-flashing the vanilla image, at factory, data-wiped condition. It would be useful to provide a .zip that can be flash via Clockwork (or other) recovery and back to whatever Nandroid backup there is - much as any other ROM is provided/used.

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  • Communication Between Different Technologies in a Distributed Application

    - by sjtaheri
    I had to a incorporate several legacy applications and services in a network-distributed application. The existing services and applications are written using different languages and technologies, including: java, C#.Net and C++; all running on MS Windows machines. Now I'm wondering about the communication mechanism between them. What is the simple and standard way? Thanks! PS. communications include simple message sending and remote method invocations.

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  • Did You Know? I gave two presentations last week

    - by Kalen Delaney
    Even though I didn't make it to TechEd this year, it didn't mean I was quiet last week. On Wednesday, I was in Colorado, giving a talk for the new Colorado PASS User Group, which is a joint venture between 3 different existing groups from Colorado Springs, Denver and Boulder. On Saturday, I spoke at SQL Saturday #43, in Redmond on the Microsoft campus. My presence there has already been mentioned on two other blogs here at SQLBlog: Merrill Aldrich and the infamous Buck Woody . As Merrill mentioned,...(read more)

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  • Provisioning a New SQL Server Instance – Part Two

    So how should you install and configure SQL Server 2012 properly? Glenn Berry completes his two-part series by explaining the steps needed to complete the preparation and do the actual installation. Keep your database and application development in syncSQL Connect is a Visual Studio add-in that brings your databases into your solution. It then makes it easy to keep your database in sync, and commit to your existing source control system. Find out more.

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  • Code testing practice

    - by Robin Castlin
    So now I have come to the conclusion like many others that having some way of constantly testing your code is good practice since it enables fewer people to be involved (colleges and customers alike) by simply knowing what's wrong before someone else finds out the hard way. I've heard and read some about Unit Testing and understand what it's supposed to do and all. The there are so many different types of bugs. It can be everything from web browser not being able not being able to send correct values, javascript failing, a global function messing up a piece of code somewhere to a change that looked good when testing it out but fails in some special case which was hard to anticipate. My simply finding these errors I learn to rarely repeat them again, but there seems to always be new bugs to be found and learnt from. I would guess maybe the best practice would be to run every page and it's functions a couple of times, witness the result and repeat this in Firefox, Chrome and Internet Explorer (and all smartphones apparently) to make sure it works as intended. However this would take quite some time to do consider I don't work with patches/versions and do little fixes here and there a couple of times per week. What I prefer would be some kind of page I can just load that tests as much things as possible to make sure the site works as intended. Basicly just run a lot of cURL's with POST-values and see if I get expected result. But how would I preferably not increase the IDs of every mysql rows if I delete these testing rows? It feels silly to be on ID 1000 with maybe 50 rows in total. If I could build a new project from scratch I would probably implement some kind of smooth way to return a "TRUE" on testing instead of the actual page. But this solution would for the moment being have to be passed on existing projects. My question What would you recommend to be the best way to test my site to make sure that existing functions does their job upon editing the code? Should I consider to implement a lot of edits first, then test manually the entire code to make sure it still works? Is there any nice way of testing codes without "hurting" the ID columns? Extra thoughs Would it be a good idea to associate all of my files to the different parts of my site which they affect? For instance if I edit home.php I will through documentation test if my homepage's start works as intended since it's the only part of my site it should affect.

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