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• Bay Area Coherence Special Interest Group Next Meeting July 21, 2011

  - by csoto

  Date: Thursday, July 21, 2011 Time: 4:30pm - 8:15pm ET (note that Parking at 475 Sansome Closes at 8:30pm) Where: Oracle Office, 475 Sansome Street, San Francisco, CA Google Map We will be providing snacks and beverages. Register! - Registration is required for building security. Presentation Line Up:? 5:10pm - Batch Processing Using Coherence in Oracle Group Policy Administration - Paul Cleary, Oracle Oracle Insurance Policy Administration (OIPA) is a flexible, rules-based policy administration solution that provides full record keeping for all policy lifecycle transactions. One component of OIPA is Cycle processing, which is the batch processing of pending insurance transactions. This presentation introduces OIPA and Cycle processing, describing the unique challenges of processing a high volume of transactions within strict time windows. It then reviews how OIPA uses Oracle Coherence and the Processing Pattern to meet these challenges, describing implementation specifics that highlight the simplicity and robustness of the Processing Pattern. 6:10pm - Secure, Optimize, and Load Balance Coherence with F5 - Chris Akker, F5 F5 Networks, Inc., the global leader in Application Delivery Networking, helps the world’s largest enterprises and service providers realize the full value of virtualization, cloud computing, and on-demand IT. Recently, F5 and Oracle partnered to deliver a novel solution that integrates Oracle Coherence 3.7 with F5 BIG-IP Local Traffic Manager (LTM). This session will introduce F5 and how you can leverage BIG-IP LTM to secure, optimize, and load balance application traffic generated from Coherence*Extend clients across any number of servers in a cluster and to hardware-accelerate CPU-intensive SSL encryption. 7:10pm - Using Oracle Coherence to Enable Database Partitioning and DC Level Fault Tolerance - Alexei Ragozin, Independent Consultant and Brian Oliver, Oracle Partitioning is a very powerful technique for scaling database centric applications. One tricky part of partitioned architecture is routing of requests to the right database. The routing layer (routing table) should know the right database instance for each attribute which may be used for routing (e.g. account id, login, email, etc): it should be fast, it should fault tolerant and it should scale. All the above makes Oracle Coherence a natural choice for implementing such routing tables in partitioned architectures. This presentation will cover synchronization of the grid with multiple databases, conflict resolution, cross cluster replication and other aspects related to implementing robust partitioned architecture. Additional Info:?? - Download Past Presentations: The presentations from the previous meetings of the BACSIG are available for download here. Click on the presentation titles to download the PDF files. - Join the Coherence online community on our Oracle Coherence Users Group on LinkedIn. - Contact BACSIG with any comments, questions, presentation proposals and content suggestions.

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• Don't Miss At Devoxx!!!

  - by Yolande Poirier

  Come by IoT Hack Fest which starts with the session: kickstart your Raspberry Pi and/or Leap Motion project, part II on Tuesday from 9:30am to 12:00pm to learn how to start a project with the Raspberry Pi and Leap Motion. In the afternoon, you can still join a project and create your own project with the help of experts on Raspberry Pi, Leap Motion and other boards.  At the Oracle booth, Java experts will be available  to answer your  questions and demo the new features of the Java Platform, including Java Embedded, JavaFX, Java SE and Java EE. This year, the chess game that was first demoed at JavaOne keynotes last September will be showcased at Devoxx.  Duke is coming to Devoxx this year. You can get your picture taken with Duke on Tuesday, Wednesday and Thursday (Nov. 12-14) from 12:00 to 18:00 Beer bash will be Tuesday from 17:30-19:30 and Wednesday/Thursday from 18:00 to 20:00 at the booth. Oracle is raffling off five Raspberry Pi's and a number of books every day. Make sure to stop by and get your badge scanned to enter the raffle. Raffles are Tuesday at 19:15 and Wednesday/Thursday at 19:45 at the Oracle booth.  The main conference sessions from Oracle Java experts are:  Wednesday 13 November Beyond Beauty: JavaFX, Parallax, Touch, Raspberry Pi, Gyroscopes, and Much More Angela Caicedo, Senior Member, Technical Staff, Oracle Room 7, 12:00–13:00 Lambda: A Peek Under the Hood, Brian Goetz, Software Architect, Oracle Room 8, 12:00–13:00 In Full Flow: Java 8 Lambdas in the Stream, Paul Sandoz, Software Developer, Oracle Room 8, 14:00–15:00 The Modular Java Platform and Project Jigsaw, Mark Reinhold, Chief Architect, Java Platform Group, Oracle, Room 8, 15:10–16:10 The Curious Case of JavaScript on the JVM, Attila Szegedi, Principal Member, Technical Staff, Oracle, Room 5, 16:40–17:40 Is It a Car? Is It a Computer? No, It’s a Raspberry Pi JavaFX Informatics System. Simon Ritter, Principal Technology Evangelist, Oracle Room 7, 16:40–17:40 Thursday 14 November Java EE 7: What’s New in the Java EE Platform Linda DeMichiel, Consulting Member, Technical Staff, Oracle, Room 8, 10:50–11:50 Java Microbenchmark Harness: The Lesser of the Two Evils, Aleksey Shipilev, Principal Member, Technical Staff, Oracle. Room 6, 14:00–15:00 Practical Restful Persistence, Shaun Smith, Senior Principal Product Manager, Oracle Room 8, 17:50–18:50 Friday 15 November Avatar.js, Server-Side JavaScript on the Java Platform, Jean-Francois Denise, Software Developer, Oracle Room 8, 11:50–12:50

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• BI&EPM in Focus April 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  General News Oracle OpenWorld call for papers now open, now through April 9 (link) Oracle Announces Availability of Oracle Exalytics In-Memory Machine (link) Oracle EPM and BI Support Newsletter Current Edition - Volume 3 : March 2012 (link) Customers Asiana Airlines Improves Passenger Management with Near-Real-Time Reservation and Ticketing Information  Centraal Boekhuis Delivers Faster with Oracle BI 11g Essatto Software Speeds Data Aggregation Tenfold; Integrates BI, Performance Management, and Data Warehousing for Midsize Businesses Grupo WTorre Supports Management's Decision-Making with OBIEE, Ensuring Uniform, Reliable, and Consistent Data Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System Kentucky Community and Technical College System Enables Data-Driven Decision-Making Using Integrated System with Management Dashboards National Australia Bank Achieves 200% ROI, Improves Data Quality and Reporting Integrity with Oracle Hyperion DRM R.L. Polk & Co. Enhances Business Intelligence Capabilities, Optimizes System Performance with Extreme Analytics Machine Test ResCare, Inc. Transforms Reporting to Improve Healthcare Service Performance with Oracle Business Analytics  Rochester City School District Uses OBIEE to Track Student Achievement, Identify Areas for Improvement, Accelerate Reporting  Société Générale Standardizes, Accelerates, and Improves Budget Planning Accuracy across Global Enterprise The State Accounting Office of Georgia Integrates Financial Information, Shortens Financial Closings and Streamlines Reporting across 175 Organizations   Events 4-day Oracle Real-Time Decisions Hands-on Technical Workshop for Partners (PTS, Free) May 14-17, 2012: Colombes, Paris, France Nordic events : “Latest Release of Oracle Hyperion EPM and BI Suites Helps Organizations Plan through Uncertainty, Improve Decision-Making and Meet Regulatory Requirements” (April 17, Sweden | April 18, Norway | April 19, Denmark | April 24, Finland) Webcast Replay from Balaji Yelamanchili and Paul Rodwick: “Analytics Without Limits - The Latest on Oracle Exalytics In-Memory Machine and Oracle Business Intelligence”  (link)  Wednesday, April 04, 2012: Business Analytics launch webcast: Invite your customers to register (link) Big Data Online Forum now available on Demand (link)  Enterprise Performance Management Webcast Replay: Accurate Forecasting within the Business Planning Cycle (link) Oracle Hyperion Profitability and Cost Management (HPCM) Master Support Note (link) Business  Intelligence Whitepaper: Driving Innovation Through Analytics (link) Gartner: CIOs Identify BI as the No. 1 Technology Priority for 2012 (link) Webcast Replay: Exalytics in Action: Airlines, US Census and Federal Spending Demo Applications  (link) NEWLY RELEASED Walk-in Video for Exalytics - Use This to Start Customer/Partner Meetings! (link) IDC Insight Paper: “Oracle's All-Out Assault on the Big Data Market: Offering Hadoop, R, Cubes, and Scalable IMDB in Familiar Packages” (link) System Requirements and Supported Platforms for Oracle Business Intelligence Suite Enterprise Edition 11gR1 Certification Matrix now published to include OBIEE 11.1.1.6.0 (link) Maintenance Release Guide (List of Bugs Fixed) for Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.6.0  (link) OBIEE 11.1.1.6: Is OBIEE 11.1.1.6 Certified With OBI Apps 7.9.6.3?  (link) Information Center: Troubleshooting Oracle Business Intelligence Applications (support login req'd)  (link)      

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• June 23, 1983: First Successful Test of the Domain Name System [Geek History]

  - by Jason Fitzpatrick

  Nearly 30 years ago the first Domain Name System (DNS) was tested and it changed the way we interacted with the internet. Nearly impossible to remember number addresses became easy to remember names. Without DNS you’d be browsing a web where numbered addresses pointed to numbered addresses. Google, for example, would look like http://209.85.148.105/ in your browser window. That’s assuming, of course, that a numbers-based web every gained enough traction to be popular enough to spawn a search giant like Google. How did this shift occur and what did we have before DNS? From Wikipedia: The practice of using a name as a simpler, more memorable abstraction of a host’s numerical address on a network dates back to the ARPANET era. Before the DNS was invented in 1983, each computer on the network retrieved a file called HOSTS.TXT from a computer at SRI. The HOSTS.TXT file mapped names to numerical addresses. A hosts file still exists on most modern operating systems by default and generally contains a mapping of the IP address 127.0.0.1 to “localhost”. Many operating systems use name resolution logic that allows the administrator to configure selection priorities for available name resolution methods. The rapid growth of the network made a centrally maintained, hand-crafted HOSTS.TXT file unsustainable; it became necessary to implement a more scalable system capable of automatically disseminating the requisite information. At the request of Jon Postel, Paul Mockapetris invented the Domain Name System in 1983 and wrote the first implementation. The original specifications were published by the Internet Engineering Task Force in RFC 882 and RFC 883, which were superseded in November 1987 by RFC 1034 and RFC 1035.Several additional Request for Comments have proposed various extensions to the core DNS protocols. Over the years it has been refined but the core of the system is essentially the same. When you type “google.com” into your web browser a DNS server is used to resolve that host name to the IP address of 209.85.148.105–making the web human-friendly in the process. Domain Name System History [Wikipedia via Wired] What is a Histogram, and How Can I Use it to Improve My Photos?How To Easily Access Your Home Network From Anywhere With DDNSHow To Recover After Your Email Password Is Compromised

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• Purple Cows, Copernicus, and Shampoo – Lessons in Customer Experience

  - by Christina McKeon

  What makes a great customer experience? And, why should you or your organization care? These are the questions that set the stage for the Oracle Customer Experience Summit, which kicked off yesterday in San Francisco. Day 1: The first day was filled with demos and insights from customer experience experts and Oracle customers sharing what it takes to deliver great customer experiences. Author Seth Godin delivered an entertaining presentation that included an in-depth exploration of the always-connected, always-sharing experience revolution that we are witnessing and yes, talked about the purple cow. It turns out that customer experience is your way to be the purple cow. Before everyone headed out to see Pearl Jam and Kings of Leon at the Oracle customer appreciation event, the day wrapped up with a discussion around building a customer-centric culture. Where do you start? Whom does it involve? What are some pitfalls to avoid? Day 2: The second day addressed the details behind all the questions brought up at the end of Day 1. Before you start on a customer experience initiative, Paul Hagen noted that you must understand you will forge a path similar to Copernicus. You will be proposing ideas and approaches that challenge current thinking in your organization. Just as Copernicus' heliocentric theory started a scientific revolution, your customer-centric efforts will start an experience revolution. If you think customer experience is like a traditional marketing approach, think again. It’s not about controlling your customers and leading them where you want them to go. It might sound like heresy to some, but your customers are already in control, whether or not your company realizes and acknowledges it. And, to survive and thrive, you'll have to focus on customers by thinking outside-in and working towards a brand that is better and more authentic. We learned how Vail Resorts takes this customer-centric approach. Employees must experience the mountain themselves and understand the experience from the guest’s standpoint. This has created a culture where employees do things for guests that are not expected. We also learned a valuable lesson in designing and innovating customer-centered experiences from Kerry Bodine. First you make the thing, and then you make the thing right. In this case, the thing is customer experience. Getting customer experience right means iterative prototyping and testing of your ideas. This is where shampoo comes in—think lather, rinse, repeat. Be prepared to keep repeating until the customer experience is right. Many of these sessions will be posted to YouTube in the coming weeks so be sure to subscribe to our CX channel.

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• TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Alert: It is No Longer 1982, So Why is CRM Still There?

  - by Mike Stiles

  Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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• SeLinux blocking connection to sshd on Ubuntu 9.10

  - by Barton Chittenden

  When I try to log on to my laptop, which runs Ubuntu 9.10, the server rejects my login attempts. Checking /var/log/auth.log, I see the following: Feb 14 12:41:16 tiger-laptop sshd[6798]: error: ssh_selinux_getctxbyname: Failed to get default SELinux security context for tiger I googled for this, and ran across the following: http://www.spinics.net/lists/fedora-.../msg13049.html Here's the part that I think relates to the problem that I'm having: Quote: What's wrong on my system? Why it's not possible to login even if selinux is in permissive mode? Any suggestions? I'd start by trying to figure out why sshd isn't running in sshd_t (it seems to be running in sysadm_t). Paul. selinux mailing list selinux@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mail...stinfo/selinux Yes, sshd is running in sysadm_t: ps axZ | grep sshd system_u:system_r:sysadm_t 3632 ? Ss 0:00 /usr/sbin/sshd -o PidFile=/var/run/sshd.init.pi ls -Z /usr/sbin/sshd system_ubject_r:sshd_exec_t /usr/sbin/sshd Don't know why it's not sshd_t. I didn't modified something. It's a standard installation of sles11 with the default reference policy from tresys. Maybe this code snippet from policy/modules/services/ssh.te is responsible for that: Allow ssh logins as sysadm_r:sysadm_t gen_tunable(ssh_sysadm_login, true) Any ideas? Do you have boolean init_upstart set to on? if not try setting it to on. I do not believe ssh_sysadm_login boolean works currently but i may be mistaken. -- Yeah, setting init_upstart to on did the trick! THANK A LOT! Do you know why this prevents the user from logging in through ssh even if selinux is set to permissive?? Ok, so the million dollar question is "where do I set 'init_upstart=1'"? It's not clear from context which configuration file needs to be edited, and I'm not at all familiar with SELinux configuration.

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• Running Jackd on Ubuntu for my External Firewire Sound card

  - by Asaf

  Hello, I'm running Ubuntu 10.04 and I have an external Sound card: Phonic Firefly 302. I've connected the device, installed Jackd, added the lines: @audio - rtprio 99 @audio - memlock 500000 @audio - nice -10 to /etc/security/limits.conf logged out, logged back in, ran qjackctl (sudo qjackctl to be exact), ran the settings and chose "firewire" on the driver option, pressed "Start" and that was the output: 20:10:19.450 Patchbay deactivated. 20:10:19.578 Statistics reset. 20:10:19.601 ALSA connection graph change. 20:10:19.828 ALSA connection change. 20:10:21.293 Startup script... 20:10:21.293 artsshell -q terminate sh: artsshell: not found 20:10:21.695 Startup script terminated with exit status=32512. 20:10:21.695 JACK is starting... 20:10:21.695 /usr/bin/jackd -dfirewire -r44100 -p1024 -n3 jackd 0.118.0 Copyright 2001-2009 Paul Davis, Stephane Letz, Jack O'Quinn, Torben Hohn and others. jackd comes with ABSOLUTELY NO WARRANTY This is free software, and you are welcome to redistribute it under certain conditions; see the file COPYING for details 20:10:21.704 JACK was started with PID=22176. no message buffer overruns JACK compiled with System V SHM support. loading driver .. libffado 2.0.0 built Mar 31 2010 14:47:42 firewire ERR: Error creating FFADO streaming device cannot load driver module firewire no message buffer overruns 20:10:21.819 JACK was stopped successfully. 20:10:21.819 Post-shutdown script... 20:10:21.822 killall jackd jackd: no process found 20:10:22.230 Post-shutdown script terminated with exit status=256. 20:10:23.865 Could not connect to JACK server as client. - Overall operation failed. - Unable to connect to server. Please check the messages window for more info. Error: "/tmp/kde-asaf" is owned by uid 1000 instead of uid 0.

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• Postfix 554 <[email protected]>: Relay access denied

  - by Matt

  So i am trying to set postfix up and I am running into some problems.....here is my files vim /etc/postfix/main.cf relayhost = [smtp.gmail.com]:587 smtp_connection_cache_destinations = smtp.gmail.com smtp_sasl_auth_enable=yes smtp_sasl_password_maps = hash:/etc/postfix/sasl_passwd smtp_sasl_tls_security_options = noanonymous tls_random_source = dev:/dev/urandom smtp_tls_CAfile= /etc/pki/CA/cacert.pem smtp_tls_security_level = may smtp_tls_scert_verifydepth = 9 append_dot_mydomain = no readme_directory = no myhostname = maggie.deliverypath.com alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases myorigin = /etc/mailname mydestination = maggie.deliverypath.com, localhost.deliverypath.com, , localhost mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 mailbox_size_limit = 0 recipient_delimiter = + inet_interfaces = all I also have the gmail password info vim /etc/postfix/sasl_passwd gmail-smtp.l.google.com [email protected]:somepass smtp.gmail.com [email protected]:somepass then I try to follow this article and i get this output telnet mail.demoslice.com 25 Trying 67.207.128.80... Connected to www.slicehost.com. Escape character is '^]'. 220 www.slicehost.com ESMTP Postfix (Ubuntu) HELO test.demoslice.com 250 www.slicehost.com MAIL FROM:<[email protected]> 250 Ok RCPT TO:<[email protected]> 554 <[email protected]>: Relay access denied its started service postfix start * Starting Postfix Mail Transport Agent postfix ...done. then the screen gets frozen and i cant do anything....any ideas

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• How to use different scaling for every monitor?

  - by Mikael Koskinen

  One of the new features in Windows 8.1 is the new "Desktop display scaling", which allows user to configure scaling per monitor. I've been trying to get this working in preview but with no success. If I configure the scaling, it always affects all of my monitors. I have two monitors, the main one with a higher resolution and the secondary with "normal" resolution. The secondary monitor is used in portrait mode. I would like to configure the main monitor's scaling as the text is currently too small. Here's how things look at the configuration screen by default: Now if I adjust the scaling, click apply and do relogin, everything is bigger. On both of my monitors. I haven't clicked the "Let me choose one scaling level for all my displays", but still the slider seems to affect both of them. If I check the "Let me choose one scaling level", the UI changes to look similar to what we have in Windows 8: Still the problem persists. The scaling is applied to both of my monitors. So, it doesn't matter if I check the box or not, the scaling is always applied to all the displays. Any idea how I could get this to work in preview? I've read some comments which seem to indicate that this should work in preview, though Paul Thurrott mentioned at his Winsupersite article that he either didn't get this to work.

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• Shrinking a large transaction log on a full drive

  - by Sam

  Someone fired off an update statement as part of some maintenance which did a cross join update on two tables with 200,000 records in each. That's 40 trillion statements, which would explain part of how the log grew to 200GB. I also did not have the log file capped, which is another problem I will be taking care of server wide - where we have almost 200 databases residing. The 'solution' I used was to backup the database, backup the log with truncate_only, and then backup the database again. I then shrunk the log file and set a cap on the log. Seeing as there were other databases using the log drive, I was in a bit of a rush to clean it out. I might have been able to back the log file up to our backup drive, hoping that no other databases needed to grow their log file. Paul Randal from http://technet.microsoft.com/en-us/magazine/2009.02.logging.aspx Under no circumstances should you delete the transaction log, try to rebuild it using undocumented commands, or simply truncate it using the NO_LOG or TRUNCATE_ONLY options of BACKUP LOG (which have been removed in SQL Server 2008). These options will either cause transactional inconsistency (and more than likely corruption) or remove the possibility of being able to properly recover the database. Were there any other options I'm not aware of?

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• Tools to manage sql 2008 database mirroring?

  - by lemkepf

  We are going to be moving about 20 databases that live on a single instance of sql 2000 to a sql 2008 r2 environment with database mirroring. What I'm looking for is a tool or scripts that will help me manage the conversion and management of those 20db's onto this new mirrored environment easily. There are many steps in setting each DB up and I want to automate as much as possible. Edit: Here are the steps I've been doing manually: Create the same username/passwords from the old sql 2000 server onto new sql 2008 server. Then sync those users/passwords onto the other sql 2008 server with the same SSID's so when we do the db backup and restore they match up. Take a backup of each sql 2000 db's. Copy them to server A. Restore the backup to server A. Backup from server a, copy to server b, restore there. Run the mirror "configure security" wizard. Start mirroring. I've love to be able to script this out or have a tool that does it for me. Thanks! Paul

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• SeLinux blocking connection to sshd on Ubuntu 9.10

  - by Barton Chittenden

  When I try to log on to my laptop, which runs Ubuntu 9.10, the server rejects my login attempts. Checking /var/log/auth.log, I see the following: Feb 14 12:41:16 tiger-laptop sshd[6798]: error: ssh_selinux_getctxbyname: Failed to get default SELinux security context for tiger I googled for this, and ran across the following: http://www.spinics.net/lists/fedora-.../msg13049.html Here's the part that I think relates to the problem that I'm having: Quote: What's wrong on my system? Why it's not possible to login even if selinux is in permissive mode? Any suggestions? I'd start by trying to figure out why sshd isn't running in sshd_t (it seems to be running in sysadm_t). Paul. selinux mailing list selinux@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mail...stinfo/selinux Yes, sshd is running in sysadm_t: ps axZ | grep sshd system_u:system_r:sysadm_t 3632 ? Ss 0:00 /usr/sbin/sshd -o PidFile=/var/run/sshd.init.pi ls -Z /usr/sbin/sshd system_ubject_r:sshd_exec_t /usr/sbin/sshd Don't know why it's not sshd_t. I didn't modified something. It's a standard installation of sles11 with the default reference policy from tresys. Maybe this code snippet from policy/modules/services/ssh.te is responsible for that: Allow ssh logins as sysadm_r:sysadm_t gen_tunable(ssh_sysadm_login, true) Any ideas? Do you have boolean init_upstart set to on? if not try setting it to on. I do not believe ssh_sysadm_login boolean works currently but i may be mistaken. -- Yeah, setting init_upstart to on did the trick! THANK A LOT! Do you know why this prevents the user from logging in through ssh even if selinux is set to permissive?? Ok, so the million dollar question is "where do I set 'init_upstart=1'"? It's not clear from context which configuration file needs to be edited, and I'm not at all familiar with SELinux configuration.

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• Developer hardware autonomy in a managed desktop environment [closed]

  - by Troy Hunt

  I’m looking for some feedback on how developer PCs are managed within environments that have a strict managed desktop policy (normally large corporations). For example, many corporate environments control the installation of software and the deployment of patches and virus updates through a centralised channel. This usually means also dictating the OS version and architecture (32 bit versus 64 bit) which will likely also mean standardised hardware configurations. I’m particularly interested in feedback from developers who work in this sort of environment but have a high degree of autonomy over their machines. This might mean choosing your own hardware vendor, OS type and version and perhaps how the machines are built and maintained. I have several specific questions: How do you satisfy the needs of security, governance etc whilst maintaining your autonomy? For example, how do you address concerns about keeping virus definitions and OS patches up to date? Do you have a process for gaining exemption from standard desktop builds and if so, what do you need to demonstrate in order to get this? How have you justified this need to the decision makers? Essentially, what is the benefit to your role as a developer by having this degree of autonomy? Thanks very much everyone. Update: There's a great post from Jean-Paul Boodhoo which addresses the developer tool component of the quesiton here: http://blog.jpboodhoo.com/TheFallacyOfTheStandardizedDeveloperMachineimage.aspx

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• Windows 7, Black screen with cursor, impossible to logon

  - by PJC

  First - I have gone through as many possible solutions I've found here and elsewhere. [Edit - to describe the issue in more detail, the PC appears to boot correctly, but instead of the logon screen, I have been getting a black screen WITH the pointer cursor, and it responds correctly to the mouse. Pressing CTL-ALT-DEL brings up the logon screen's background, but with no logon area nor any other content. This screen was at the full resolution before I uninstalled the graphics driver in safe-mode.] I also just ran a full up-to-date AVG scan from boot media. [Edit - the AVG scan, which was updated to today's virus signatures, found no issues at all.] So - steps I've tried: Safe Boot, Restore from before the issue - done, no help. Uninstall the graphics driver - done, now i have a 1024x768 fallback screen, still no way in. sfc /scannow - only doable from Safe boot obviously, but no change. [Edit - booting from restore media, performing a startup repair and...]Restore further back - restored to 2 days ago, and I'd had many reboots since then with no problem. Enable autologin to try to get beyond the login screen - done, doesn't work. It seems the best advice is complete reinstall, but I really don't want to do that because it'll take 3-4 days to add all the apps I use. Some key points to note - in both states - before and after removing the video driver, I always had a mouse cursor on the screen. CTL-ALT-DEL flashes up the login background, but no login info. I can (and often do) reinstall from scratch, but was at a fairly stable state before this, and would prefer not to. -Paul

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• What’s New for Oracle Commerce? Executive QA with John Andrews, VP Product Management, Oracle Commerce

  - by Katrina Gosek

  Oracle Commerce was for the fifth time positioned as a leader by Gartner in the Magic Quadrant for E-Commerce. This inspired me to sit down with Oracle Commerce VP of Product Management, John Andrews to get his perspective on what continues to make Oracle a leader in the industry and what’s new for Oracle Commerce in 2013. Q: Why do you believe Oracle Commerce continues to be a leader in the industry? John: Oracle has a great acquisition strategy – it brings best-of-breed technologies into the product fold and then continues to grow and innovate them. This is particularly true with products unified into the Oracle Commerce brand. Oracle acquired ATG in late 2010 – and then Endeca in late 2011. This means that under the hood of Oracle Commerce you have market-leading technologies for cross-channel commerce and customer experience, both designed and developed in direct response to the unique challenges online businesses face. And we continue to innovate on capabilities core to what our customers need to be successful – contextual and personalized experience delivery, merchant-inspired tools, and architecture for performance and scalability. Q: It’s not a slow moving industry. What are you doing to keep the pace of innovation at Oracle Commerce? John: Oracle owes our customers the most innovative commerce capabilities. By unifying the core components of ATG and Endeca we are delivering on this promise. Oracle Commerce is continuing to innovate and redefine how commerce is done and in a way that drive business results and keeps customers coming back for experiences tailored just for them. Our January and May 2013 releases not only marked the seventh significant releases for the solution since the acquisitions of ATG and Endeca, we also continue to demonstrate rapid and significant progress on the unification of commerce and customer experience capabilities of the two commerce technologies. Q: Can you tell us what was notable about these latest releases under the Oracle Commerce umbrella? John: Specifically, our latest product innovations give businesses selling online the ability to get to market faster with more personalized commerce experiences in the following ways: Mobile: the latest Commerce Reference Application in this release offers a wider range of examples for online businesses to leverage for iOS development and specifically new iPad reference capabilities. This release marks the first release of the iOS Universal application that serves both the iPhone and iPad devices from a single download or binary. Business users can now drive page content management and layout of search results and category pages, as well as create additional storefront elements such as categories, facets / dimensions, and breadcrumbs through Experience Manager tools. Cross-Channel Commerce: key commerce platform capabilities have been added to support cross-channel commerce, including an expanded inventory model to maintain inventory for stores, pickup in stores and Web-based returns. Online businesses with in-store operations can now offer advanced shipping options on the web and make returns and exchange logic easily available on the web. Multi-Site Capabilities: significant enhancements to the Commerce Platform multi-site architecture that allows business users to quickly launch and manage multiple sites on the same cluster and share data, carts, and other components. First introduced in 2010, with this latest release business users can now partition or share customer profiles, control users’ site-based access, and manage personalization assets using site groups. Internationalization: continued language support and enhancements for business user tools as well and search and navigation. Guided Search now supports 35 total languages with 11 new languages (including Danish, Arabic, Norwegian, Serbian Cyrillic) added in this release. Commerce Platform tools now include localized support for 17 locales with 4 new languages (Danish, Portuguese (European), Finnish, and Thai). No development or customization is required in order for business users to use the applications in any of these supported languages. Business Tool Experience: valuable new Commerce Merchandising features include a new workflow for making emergency changes quickly and increased visibility into promotions rules and qualifications in preview mode. Oracle Commerce business tools continue to become more and more feature rich to provide intuitive, easy- to-use (yet powerful) capabilities to allow business users to manage content and the shopping experience. Commerce & Experience Unification: demonstrable unification of commerce and customer experience capabilities include – productized cartridges that provide supported integration between the Commerce Platform and Experience Management tools, cross-channel returns, Oracle Service Cloud integration, and integrated iPad application. The mission guiding our product development is to deliver differentiated, personalized user experiences across any device in a contextual manner – and to give the business the best tools to tune and optimize those user experiences to meet their business objectives. We also need to do this in a way that makes it operationally efficient for the business, keeping the overall total cost of ownership low – yet also allows the business to expand, whether it be to new business models, geographies or brands. To learn more about the latest Oracle Commerce releases and mission, visit the links below: • Hear more from John about the Oracle Commerce mission • Hear from Oracle Commerce customers • Documentation on the new releases • Listen to the Oracle ATG Commerce 10.2 Webcast • Listen to the Oracle Endeca Commerce 3.1.2 Webcast

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• Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

  - by [email protected]

  Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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• Justifiable Perks.

  - by Phil Factor

      I was once the director of a start-up IT Company, and had the task of recruiting a proportion of the management team. As my background was in IT management, I was rather more familiar with recruiting Geeks for technology jobs, but here, one of my early tasks was interviewing a Marketing Director.  The small group of financiers had suggested a rather strange Irishman called  Halleran.  From my background in City of London dealing-rooms, I was slightly unprepared for the experience of interviewing anyone wearing a pink suit. Many of my older City colleagues would have required resuscitation after seeing his white leather shoes. However, nobody will accuse me of prejudging an interviewee. After all, many Linux experts who I’ve come to rely on have appeared for interview dressed as hobbits. In fact, the interview went well, and we had even settled his salary.  I was somewhat unprepared for the coda.    ‘And I will need to be provided with a Ferrari  by the company.’    ‘Hmm. That seems reasonable.’    Initially, he looked startled, and then a slow smile of victory spread across his face.    ‘What colour would you like?’ I asked genially.    ‘It has to be red.’ He looked very earnest on this point.    ‘Fine. I have to go past Hamleys on the way home this evening, so I’ll pick one up then for you.’    ‘Er.. Hamley’s is a toyshop, not a Ferrari Dealership.’    I stared at him in bafflement for a few seconds. ‘You’re not seriously asking for a real Ferrari are you?’     ‘Well, yes. Not for my own sake, you understand. I’d much prefer a simple run-about, but my position demands it. How could I maintain the necessary status in the office without one? How could I do my job in marketing when my grey Datsun was all too visible in the car Park? It is a tool of the job.’    ‘Excuse me a moment, but I must confer with the MD’    I popped out to see Chris, the MD. ‘Chris, I’m interviewing a lunatic in a pink suit who is trying to demand that a Ferrari is a precondition of his employment. I tried the ‘misunderstanding trick’ but it didn’t faze him.’     ‘Sorry, Phil, but we’ve got to hire him. The VCs insist on it. You’ve got to think of something that doesn’t involve committing to the purchase of a Ferrari. Current funding barely covers the rent for the building.’    ‘OK boss. Leave it to me.’    On return, I slapped O’Halleran’s file on the table with a genial, paternalistic smile. ‘Of course you should have a Ferrari. The only trouble is that it will require a justification document that can be presented to the board. I’m sure you’ll have no problem in preparing this document in the required format.’ The initial look of despair was quickly followed by a bland look of acquiescence. He had, earlier in the interview, argued with great eloquence his skill in preparing the tiresome documents that underpin the essential corporate and government deals that were vital to the success of this new enterprise. The justification of a Ferrari should be a doddle.     After the interview, Chris nervously asked how I’d fared.     ‘I think it is all solved.’    ‘… without promising a Ferrari, I hope.’    ‘Well, I did actually; on condition he justified it in writing.’    Chris issued a stream of invective. The strain of juggling the resources in an underfunded startup was beginning to show.    ‘Don’t worry. In the unlikely event of him coming back with the required document, I’ll give him mine.’    ‘Yours?’ He strode over to the window to stare down at the car park.    He needn’t have worried: I knew that his breed of marketing man could more easily lay an ostrich egg than to prepare a decent justification document. My Ferrari is still there at the back of my garage. Few know of the Ferrari cultivator, a simple inexpensive motorized device designed for the subsistence farmers of southern Italy. It is the very devil to start, but it creates a perfect tilth for the seedbed.

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• Pace Layering Comes Alive

  - by Tanu Sood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• Html.DropDownListFor<> and complex object in ASP.NET MVC2

  - by dagda1

  Hi, I am looking at ASP.NET MVC2 and trying to post a complex object using the new EditorFor syntax. I have a FraudDto object that has a FraudCategory child object and I want to set this object from the values that are posted from the form. Posting a simple object is not a problem but I am struggling with how to handle complex objects with child objects. I have the following parent FraudDto object whcih I am binding to on the form: public class FraudDto { public FraudCategoryDto FraudCategory { get; set; } public List<FraudCategoryDto> FraudCategories { get; private set; } public IEnumerable<SelectListItem> FraudCategoryList { get { return FraudCategories.Select(t => new SelectListItem { Text = t.Name, Value = t.Id.ToString() }); } The child FraudCategoryDto object looks like this: public class FraudCategoryDto { public int Id { get; set; } public string Name { get; set; } } On the form, I have the following code where I want to bind the FraudCategoryDto to the dropdown. The view is of type ViewPage: <td class="tac"> <strong>Category:</strong> </td> <td> <%= Html.DropDownListFor(x => x.FraudCategory, Model.FraudTypeList)%> </td> I then have the following controller code: [HttpPost] public virtual ViewResult SaveOrUpdate(FraudDto fraudDto) { return View(fraudDto); } When the form is posted to the server, the FraudCategory property of the Fraud object is null. Are there any additional steps I need to hook up this complex object? Cheers Paul

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• How to extract $lastexitcode from c# powershell script execution.

  - by scope-creep

  Hi, I've got a scipt executing in C# using the powershell async execution code on code project here: http://www.codeproject.com/KB/threads/AsyncPowerShell.aspx?display=PrintAll&fid=407636&df=90&mpp=25&noise=3&sort=Position&view=Quick&select=2130851#xx2130851xx I need to return the $lastexitcode and Jean-Paul describes how you can use a custom pshost class to return it. I can't find any method or property in pshost that returns the exit code. This engine I have needs to ensure that script executes correctly. Any help would be appreciated. regards Bob. Its the $lastexitcode and the $? variables I need to bring back. Hi, Finally answered. I found out about the $host variable. It implements a callback into the host, specifically a custom PSHost object, enabling you to return the $lastexitcode. Here is a link to an explanation of $host. http://mshforfun.blogspot.com/2006/08/do-you-know-there-is-host-variable.html It seems to be obscure, badly documented, as usual with powershell docs. Using point 4, calling $host.SetShouldExit(1) returns 1 to the SetShouldExit method of pshost, as described here. http://msdn.microsoft.com/en-us/library/system.management.automation.host.pshost.setshouldexit(VS.85).aspx Its really depends on defining your own exit code defintion. 0 and 1 suffixes I guess. regards Bob.

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• What do you mean by the expressiveness in a programming language?

  - by prosseek

  I see a lot of the word 'expressiveness' when people want to stress one language is better than the other. But I don't see exactly what they mean by it. Is it the verboseness/succinctness? I mean, if one language can write down something shorter than the other, does that mean expressiveness? Please refer to my other question - http://stackoverflow.com/questions/2411772/article-about-code-density-as-a-measure-of-programming-language-power Is it the power of the language? Paul Graham says that one language is more powerful than the other language in a sense that one language can do that the other language can't do (for example, LISP can do something with macro that the other language can't do). Is it just something that makes life easier? Regular expression can be one of the examples. Is it a different way of solving the same problem: something like SQL to solve the search problem? What do you think about the expressiveness of a programming language? Can you show the expressiveness using some code? What's the relationship with the expressiveness and DSL? Do people come up with DSL to get the expressiveness?

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