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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • Suggested Resources Visual Studio Plug-In

    Todays post is a quick plug for a new tool developed by my friend Olaf Conijn, who (amongst other things) has been a developer on several versions of Enterprise Library. His new tool is called Suggested Resources for .NET Developers, and the current 0.8 release works with both Visual Studio 2008 and Visual Studio 2010. So what does it do? Well heres what Olaf has to say: This Visual Studio Integration Package is a proof of concept in: Aggregation of online content within the Visual Studio IDE. Analysis of development activities within the Visual Studio IDE. This combination of features allows Suggested Resources for .NET developers to pro-actively suggest online content that applies on the task being performed by a developer... A bit like having a programming pair that searches for online resources while you focus on getting the job done. For more info, screenshots and downloads, head to the Codeplex project site or the Visual Studio Gallery page.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Edd strikes again &ndash; IronRuby for Rubyists on InfoQ

    - by Eric Nelson
    Colleague, friend and generally top guy on IronRuby Edd Morgan has just been published over on InfoQ. To wet the appetite… a snippet or three. IronRuby for Rubyists IronRuby is Microsoft's implementation of the Ruby language we all know and love with the added bonus of interoperability with the .NET framework — the Iron in the name is actually an acronym for 'Implementation running on .NET'. It's supported by the .NET Common Language Runtime as well as, albeit unofficially, the Mono project. You'd be forgiven for harbouring some question in your mind about running a dynamic language such as Ruby atop the CLR - that's where the DLR (Dynamic Language Runtime) comes in. The DLR is Microsoft's way of providing dynamic language capability on top of the CLR. Both IronRuby and the DLR are, as part of Microsoft's commitment to open source software, available as part of the Microsoft Public License on GitHub and CodePlex respectively… And Metaprogramming with IronRuby The art and science of metaprogramming — especially in Ruby, where it's an absolute joy — is something that could very easily span an entire article. As you would hope, IronRuby code is fully able to manipulate itself allowing you to bend your classes to your whim just as you would expect with a good dynamic language… And Riding the irails? So let's get to the point. I think it's a solid bet to make that a large proportion of Ruby programmers are familiar with the Rails framework - perhaps it's even safe to assume that most were first led to the Ruby language by the siren song of the Rails framework itself. Long story short, IronRuby is compatible enough to run your Rails app… Now… get yourself over to the full article and also check out some of Edds other work below. Related Links: 5 Steps to getting started with IronRuby Mini Book Review of IronRuby Unleashed by Shay Friedman Guest Post: Using IronRuby and .NET to produce the ‘Hello World of WPF’ – also by Edd Getting PhP and Ruby working on Windows Azure and SQL Azure Guest Post: What's IronRuby, and how do I put it on Rails? – also by Edd

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  • Exporting PowerPoint Slides with Specific Heights and Widths

    - by Damon Armstrong
    I found myself in need of exporting PowerPoint slides from a presentation and was fairly excited when I found that you could save them off in standard image formats. The problem is that Microsoft conveniently exports all images with a resolution of 960 x 720 pixels, which is not the resolution I wanted.  You can, however, specify the resolution if you are willing to put a macro into your project: Sub ExportSlides()   For i = 1 To ActiveWindow.Selection.SlideRange.Count     Dim fileName As String     If (i < 10) Then       fileName = "C:\PowerPoint Export\Slide" & i & ".png"     Else       fileName = "C:\PowerPoint Export\Slide0" & i & ".png"     End If     ActiveWindow.Selection.SlideRange(i).Export fileName, "PNG", 1280, 720   Next End Sub When you call the Export method you can specify the file type as well as the dimensions to use when creating the image.  If the macro approach is not your thing, then you can also modify the default settings through the registry: http://support.microsoft.com/kb/827745

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  • Write DAX queries in Report Builder #ssrs #dax #ssas #tabular

    - by Marco Russo (SQLBI)
    If you use Report Builder with Reporting Services, you can use DAX queries even if the editor for Analysis Services provider does not support DAX syntax. In fact, the DMX editor that you can use in Visual Studio editor of Reporting Services (see a previous post on that), is not available in Report Builder. However, as Sagar Salvi commented in this Microsoft Connect entry, you can use the DAX query text in the query of a Dataset by using the OLE DB provider instead of the Analysis Services one. I think it’s a good idea to show the steps required. First, create a DataSet using the OLE DB connection type, and provide the connection string the provider (Provider), the server name (Data Source) and the database name (Initial Catalog), such as: Provider=MSOLAP;Data Source=SERVERNAME\\TABULAR;Initial Catalog=AdventureWorks Tabular Model SQL 2012 Then, create a Dataset using the data source previously defined, select the Text query type, and write the DAX code in the Query pane: You can also use the Query Designer window, that doesn’t provide any particular help in writing the DAX query, but at least can show a preview of the result of the query execution. I hope DAX will get better editors in the future… in the meantime, remember you can use DAX Studio to write and test your DAX queries, and DAX Formatter to improve their readability!If you want to learn the DAX Query Language, I suggest you watching my video Data Analysis Expressions as a Query Language on Project Botticelli!

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  • What platform to use for browser based turn based strategy game

    - by sunwukung
    I want to write a browser based strategy game that can be played by two players in separate locations. The game itself is predominantly turn based. To that end, I want to determine the correct platform on which to build this game. To prevent gamers "gaming" the system, the business logic needs to reside in the server. I could arguably use AJAX for a large part of the games functionality, but at two key points in the game loop, the opposing player can "counter" the current players move. In addition, when it's time for the players to swap, AJAX polling is likely to fall short, so it's starting to look like WebSockets is going to be a requirement to pull this off smoothly. So, the remaining question is regarding the back end. I'd kinda like to build this in Python/Flask - but this is primarily out of wanting to tackle a project with that language, not neccessarily because it's the appropriate tool for the job. The next most likely candidate has got to be NodeJS given it's (apparently) tighter integration with the WebSockets protocol. My question, then, is regarding the best platform on which to pursue this objective.

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  • Couldn't dual boot Vista and Centos 5.4

    - by jack sparrow
    Hi all, Today I have installed Centos 5.4 with dual boot with Vista. Everything was fine, but after testing Centos 5.4, when I tried to load Vista, it did not load. After selecting vista from grub menu, it shows the following message: rootnoverify (hd0, 1) chainloader +1 No bootmgr found I googled and try to fix the boot but failed, Then I restart my machine, boot with vista cd and in rescue option, restore my bootmgr by typing bootrec /fixmbr What happened after that, I can load at vista now, but no grub menu shows :P It seems the Centos went totally invisible. I am using dual booting Ubuntu 9.10 and vista in my laptop and its working fine and with no error from the beginning. But installed Centos for one of my project needs and I need it running asap. So I am feeling very helpless. Please help me anyone out there. I know there are many people knows how to fix it. Please help me.. Thanks in advance.

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  • OpenGL CPU vs. GPU

    - by Nitrex88
    So I've always been under the impression that doing work on the GPU is always faster than on the CPU. Because of this, in OpenGL, I usually try to do intensive tasks in shaders so they get the speed boost from the GPU. However, now I'm starting to realize that some things simply work better on the CPU and actually perform worse on the GPU (particularly when a geometry shader is involved). For example, in a recent project I did involving procedurally generated terrain, I tried passing a grid of single triangles into a geometry shader, and tesselated each of these triangles into quads with 400 vertices whose height was determined by a noise function. This worked fine, and looked great, but easily maxed out the GPU with only 25 base triangles and caused a very slow framerate. I then discovered that tesselating on the CPU instead, and setting the height (using noise function) in the vertex shader was actually faster! This prompted me to question the benefits of using the GPU as much as possible... So, I was wondering if someone could describe the general pros and cons of using the GPU vs CPU for intensive graphics tasks. I know this mainly comes down to what your trying to achieve, so if necessary, use the above scenario to discuss why the "CPU + vertex shader" was actually faster than doing everything in the geometry shader on the GPU. It's possible my hardware (newest macbook pro) isn't optomized well for the geometry shader (thus causing the slow framerate). Also, I read that the vertex shader is very good with parallelism, and would love a quick explanation of how this may have played a role in speeding up my procedural terrain. Any info/advice about CPU/GPU/shaders would be awesome!

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  • Best of OTN - Week of August 17th

    - by CassandraClark-OTN
    Architect CommunityThe Top 3 most popular OTN ArchBeat video interviews of all time: Oracle Coherence Community on Java.net | Brian Oliver and Randy Stafford [October 24, 2013] Brian Oliver (Senior Principal Solutions Architect, Oracle Coherence) and Randy Stafford (Architect At-Large, Oracle Coherence Product Development) discuss the evolution of the Oracle Coherence Community on Java.net and how developers can actively participate in product development through Coherence Community open projects. Visit the Coherence Community at: https://java.net/projects/coherence. The Raspberry Pi Java Carputer and Other Wonders | Simon Ritter [February 13, 2014] Oracle lead Java evangelist Simon Ritter talks about his Raspberry Pi-based Java Carputer IoT project and other topics he presented at QCon London 2014. Hot Features in Oracle APEX 5.0 | Joel Kallman [May 14, 2014] Joel Kallman (Director, Software Development, Oracle) shares key points from his Great Lakes Oracle Conference 2014 session on new features in Oracle APEX 5.0. Friday Funny from OTN Architect Community Manager Bob Rhubart: Comedy legend Steve Martin entertains dogs in this 1976 clip from the Carol Burnette show. Database Community OTN Database Community Home Page - See all tech articles, downloads etc. related to Oracle Database for DBA's and Developers. Java Community JavaOne Blog - JRuby and JVM Languages at JavaOne!  In this video interview, Charles shared the JRuby features he presented at the JVM Language Summit. He'll be at JavaOne read the blog to see all the sessions. Java Source Blog - IoT: Wearables! Wearables are a subset of the Internet of Things that has gained a lot of attention. Learn More. I love Java FaceBook - Java Advanced Management Console demo - Watch as Jim Weaver, Java Technology Ambassador at Oracle, walks through a demonstration of the new Java Advanced Management Console (AMC) tool. Systems Community OTN Garage Blog - Why Wouldn't Root Be Able to Change a Zone's IP Address in Oracle Solaris 11? - Read and learn the answer. OTN Garage FaceBook - Securing Your Cloud-Based Data Center with Oracle Solaris 11 - Overview of the security precautions a sysadmin needs to take to secure data in a cloud infrastructure, and how to implement them with the security features in Oracle Solaris 11.

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  • How to design highly scalable web services in Java?

    - by Kshitiz Sharma
    I am creating some Web Services that would have 2000 concurrent users. The services are offered for free and are hence expected to get a large user base. In the future it may be required to scale up to 50,000 users. There are already a few other questions that address the issue like - Building highly scalable web services However my requirements differ from the question above. For example - My application does not have a user interface, so images, CSS, javascript are not an issue. It is in Java so suggestions like using HipHop to translate PHP to native code are useless. Hence I decided to ask my question separately. This is my project setup - Rest based Web services using Apache CXF Hibernate 3.0 (With relevant optimizations like lazy loading and custom HQL for tune up) Tomcat 6.0 MySql 5.5 My questions are - Are there alternatives to Mysql that offer better performance for what I'm trying to do? What are some general things to abide by in order to scale a Java based web application? I am thinking of putting my Application in two tomcat instances with httpd redirecting the request to appropriate tomcat on basis of load. Is this the right approach? Separate tomcat instances can help but then database becomes the bottleneck since both applications access the same database? I am a programmer not a Db Admin, how difficult would it be to cluster a Mysql database (or, to cluster whatever database offered as an alternative to 1)? How effective are caching solutions like EHCache? Any other general best practices? Some clarifications - Could you partition the data? Yes we could but we're trying to avoid it. We need to run a lot of data mining algorithms and the design would evolve over time so we can't be sure what lines of partition should be there.

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  • IBus client for GNU Emacs: Installed, but how do I start it?

    - by fred.bear
    Having recently moved to Linux/Ubuntu, I'm looking for a good editor, and GNU Emacs seems to fit the bill. One thing I want from a text editor is the ability to handle Unicode Input Method Editors in a "normal way", across the board. For Ubuntu, the "normal way" is via IBus. However, emacs does not support IBus "off the shelf". I found a launchpad project: IBus client for GNU Emacs: ibus-el. I've installed ibus-el and set it up as per the Customize section of this emacswiki IBusMode page. I included the suggested "toggle" keybinding: ;; Use s-SPC to toggle input status It seems to have installed okay, but I have no idea how to invoke IBus and switch IMEs. s-SPC doesn't fire up the IBus language panel... I'm stuck :( ...so close, yet so far.... Here are the startup *messages* Loading 00debian-vars... No /etc/mailname. Reverting to default... Loading 00debian-vars...done Loading /etc/emacs/site-start.d/50autoconf.el (source)...done Loading /etc/emacs/site-start.d/50dictionaries-common.el (source)... Loading debian-ispell... Loading /var/cache/dictionaries-common/emacsen-ispell-default.el (source)...done Loading debian-ispell...done Loading /var/cache/dictionaries-common/emacsen-ispell-dicts.el (source)...done Loading /etc/emacs/site-start.d/50dictionaries-common.el (source)...done Loading /etc/emacs/site-start.d/50festival.el (source)...done Loading /etc/emacs/site-start.d/50gtk-doc-tools.el (source)...done Loading /etc/emacs/site-start.d/50ibus-el.el (source)...done IBus: Xlib.protocol.request.QueryExtension IBus: Agent successfully started for display ":0.0"

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  • Advantages and Disadvantages of the Waterfall Methodology

    In my personal opinion I believe the waterfall method is one of the worst methodologies to use when developing larger systems because it leaves is no room for mistakes. As the name implies the waterfall methodology does not allow  for projects to go back up stream to recover from design errors, missing and/or limited requirements. In addition, hidden bugs are not usually found until the testing phase. This can prove to be very costly and time consuming to the developer and the client. According to NCycles.com, the waterfall methodology structures a project into separate stages with defined deliverables from each phase. Define Design Code Test Implement Document and Maintain The advantages found by Ncycle.com to this methodology are: Ease in analyzing potential changes  Ability to coordinate larger teams, even if geographically distributed Can enable precise dollar budget Less total time required from Subject Matter Experts The disadvantages found by Ncycle.com to this methodology are: Lack of flexibility Hard to predict all needs in advance Intangible knowledge lost between hand-offs Lack of team cohesion Design flaws not discovered until the Testing phase References: NCycles.com  (2002). Retrieved from http://www.ncycles.com/e_whi_Methodologies.htmmethodology on April 17, 2009

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  • The Stub Proto: Not Just For Stub Objects Anymore

    - by user9154181
    One of the great pleasures of programming is to invent something for a narrow purpose, and then to realize that it is a general solution to a broader problem. In hindsight, these things seem perfectly natural and obvious. The stub proto area used to build the core Solaris consolidation has turned out to be one of those things. As discussed in an earlier article, the stub proto area was invented as part of the effort to use stub objects to build the core ON consolidation. Its purpose was merely as a place to hold stub objects. However, we keep finding other uses for it. It turns out that the stub proto should be more properly thought of as an auxiliary place to put things that we would like to put into the proto to help us build the product, but which we do not wish to package or deliver to the end user. Stub objects are one example, but private lint libraries, header files, archives, and relocatable objects, are all examples of things that might profitably go into the stub proto. Without a stub proto, these items were handled in a variety of ad hoc ways: If one part of the workspace needed private header files, libraries, or other such items, it might modify its Makefile to reach up and over to the place in the workspace where those things live and use them from there. There are several problems with this: Each component invents its own approach, meaning that programmers maintaining the system have to invest extra effort to understand what things mean. In the past, this has created makefile ghettos in which only the person who wrote the makefiles feels confident to modify them, while everyone else ignores them. This causes many difficulties and benefits no one. These interdependencies are not obvious to the make, utility, and can lead to races. They are not obvious to the human reader, who may therefore not realize that they exist, and break them. Our policy in ON is not to deliver files into the proto unless those files are intended to be packaged and delivered to the end user. However, sometimes non-shipping files were copied into the proto anyway, causing a different set of problems: It requires a long list of exceptions to silence our normal unused proto item error checking. In the past, we have accidentally shipped files that we did not intend to deliver to the end user. Mixing cruft with valuable items makes it hard to discern which is which. The stub proto area offers a convenient and robust solution. Files needed to build the workspace that are not delivered to the end user can instead be installed into the stub proto. No special exceptions or custom make rules are needed, and the intent is always clear. We are already accessing some private lint libraries and compilation symlinks in this manner. Ultimately, I'd like to see all of the files in the proto that have a packaging exception delivered to the stub proto instead, and for the elimination of all existing special case makefile rules. This would include shared objects, header files, and lint libraries. I don't expect this to happen overnight — it will be a long term case by case project, but the overall trend is clear. The Stub Proto, -z assert_deflib, And The End Of Accidental System Object Linking We recently used the stub proto to solve an annoying build issue that goes back to the earliest days of Solaris: How to ensure that we're linking to the OS bits we're building instead of to those from the running system. The Solaris product is made up of objects and files from a number of different consolidations, each of which is built separately from the others from an independent code base called a gate. The core Solaris OS consolidation is ON, which stands for "Operating System and Networking". You will frequently also see ON called the OSnet. There are consolidations for X11 graphics, the desktop environment, open source utilities, compilers and development tools, and many others. The collection of consolidations that make up Solaris is known as the "Wad Of Stuff", usually referred to simply as the WOS. None of these consolidations is self contained. Even the core ON consolidation has some dependencies on libraries that come from other consolidations. The build server used to build the OSnet must be running a relatively recent version of Solaris, which means that its objects will be very similar to the new ones being built. However, it is necessarily true that the build system objects will always be a little behind, and that incompatible differences may exist. The objects built by the OSnet link to other objects. Some of these dependencies come from the OSnet, while others come from other consolidations. The objects from other consolidations are provided by the standard library directories on the build system (/lib, /usr/lib). The objects from the OSnet itself are supposed to come from the proto areas in the workspace, and not from the build server. In order to achieve this, we make use of the -L command line option to the link-editor. The link-editor finds dependencies by looking in the directories specified by the caller using the -L command line option. If the desired dependency is not found in one of these locations, ld will then fall back to looking at the default locations (/lib, /usr/lib). In order to use OSnet objects from the workspace instead of the system, while still accessing non-OSnet objects from the system, our Makefiles set -L link-editor options that point at the workspace proto areas. In general, this works well and dependencies are found in the right places. However, there have always been failures: Building objects in the wrong order might mean that an OSnet dependency hasn't been built before an object that needs it. If so, the dependency will not be seen in the proto, and the link-editor will silently fall back to the one on the build server. Errors in the makefiles can wipe out the -L options that our top level makefiles establish to cause ld to look at the workspace proto first. In this case, all objects will be found on the build server. These failures were rarely if ever caught. As I mentioned earlier, the objects on the build server are generally quite close to the objects built in the workspace. If they offer compatible linking interfaces, then the objects that link to them will behave properly, and no issue will ever be seen. However, if they do not offer compatible linking interfaces, the failure modes can be puzzling and hard to pin down. Either way, there won't be a compile-time warning or error. The advent of the stub proto eliminated the first type of failure. With stub objects, there is no dependency ordering, and the necessary stub object dependency will always be in place for any OSnet object that needs it. However, makefile errors do still occur, and so, the second form of error was still possible. While working on the stub object project, we realized that the stub proto was also the key to solving the second form of failure caused by makefile errors: Due to the way we set the -L options to point at our workspace proto areas, any valid object from the OSnet should be found via a path specified by -L, and not from the default locations (/lib, /usr/lib). Any OSnet object found via the default locations means that we've linked to the build server, which is an error we'd like to catch. Non-OSnet objects don't exist in the proto areas, and so are found via the default paths. However, if we were to create a symlink in the stub proto pointing at each non-OSnet dependency that we require, then the non-OSnet objects would also be found via the paths specified by -L, and not from the link-editor defaults. Given the above, we should not find any dependency objects from the link-editor defaults. Any dependency found via the link-editor defaults means that we have a Makefile error, and that we are linking to the build server inappropriately. All we need to make use of this fact is a linker option to produce a warning when it happens. Although warnings are nice, we in the OSnet have a zero tolerance policy for build noise. The -z fatal-warnings option that was recently introduced with -z guidance can be used to turn the warnings into fatal build errors, forcing the programmer to fix them. This was too easy to resist. I integrated 7021198 ld option to warn when link accesses a library via default path PSARC/2011/068 ld -z assert-deflib option into snv_161 (February 2011), shortly after the stub proto was introduced into ON. This putback introduced the -z assert-deflib option to the link-editor: -z assert-deflib=[libname] Enables warning messages for libraries specified with the -l command line option that are found by examining the default search paths provided by the link-editor. If a libname value is provided, the default library warning feature is enabled, and the specified library is added to a list of libraries for which no warnings will be issued. Multiple -z assert-deflib options can be specified in order to specify multiple libraries for which warnings should not be issued. The libname value should be the name of the library file, as found by the link-editor, without any path components. For example, the following enables default library warnings, and excludes the standard C library. ld ... -z assert-deflib=libc.so ... -z assert-deflib is a specialized option, primarily of interest in build environments where multiple objects with the same name exist and tight control over the library used is required. If is not intended for general use. Note that the definition of -z assert-deflib allows for exceptions to be specified as arguments to the option. In general, the idea of using a symlink from the stub proto is superior because it does not clutter up the link command with a long list of objects. When building the OSnet, we usually use the plain from of -z deflib, and make symlinks for the non-OSnet dependencies. The exception to this are dependencies supplied by the compiler itself, which are usually found at whatever arbitrary location the compiler happens to be installed at. To handle these special cases, the command line version works better. Following the integration of the link-editor change, I made use of -z assert-deflib in OSnet builds with 7021896 Prevent OSnet from accidentally linking to build system which integrated into snv_162 (March 2011). Turning on -z assert-deflib exposed between 10 and 20 existing errors in our Makefiles, which were all fixed in the same putback. The errors we found in our Makefiles underscore how difficult they can be prevent without an automatic system in place to catch them. Conclusions The stub proto is proving to be a generally useful construct for ON builds that goes beyond serving as a place to hold stub objects. Although invented to hold stub objects, it has already allowed us to simplify a number of previously difficult situations in our makefiles and builds. I expect that we'll find uses for it beyond those described here as we go forward.

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  • User Acceptance Testing Defect Classification when developing for an outside client

    - by DannyC
    I am involved in a large development project in which we (a very small start up) are developing for an outside client (a very large company). We recently received their first output from UAT testing of a fairly small iteration, which listed 12 'defects', triaged into three categories : Low, Medium and High. The issue we have is around whether everything in this list should be recorded as a 'defect' - some of the issues they found would be better described as refinements, or even 'nice-to-haves', and some we think are not defects at all. They client's QA lead says that it is standard for them to label every issues they identify as a defect, however, we are a bit uncomfortable about this. Whilst the relationship is good, we don't see a huge problem with this, but we are concerned that, if the relationship suffers in the future, these lists of 'defects' could prove costly for us. We don't want to come across as being difficult, or taking things too personally here, and we are happy to make all of the changes identified, however we are a bit concerned especially as there is a uneven power balance at play in our relationship. Are we being paranoid here? Or could we be setting ourselves up for problems down the line by agreeing to this classification?

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  • PHP Kohana CentOS 5

    - by Undefined
    Trying to deploy a Kohana based project in CentOS 5. Installed PHP 5.3.1 but still getting the following error. Warning: preg_match() [function.preg-match]: Compilation failed: this version of PCRE is not compiled with PCRE_UTF8 support at offset 0 in /usr/local/apache2/htdocs/icarus/system/core/utf8.php on line 30 Fatal error: PCRE has not been compiled with UTF-8 support. See PCRE Pattern Modifiers for more information. This application cannot be run without UTF-8 support. in /usr/local/apache2/htdocs/icarus/system/core/utf8.php on line 38 Trying since last 2 days, i upgraded my PHP from 5.1 to 5.3 but still getting the same error.The problem as per me is that the PCRE module of PHP in phpinfo() says is of sep 2004. Below is the actual line PCRE Library Version 5.0 13-Sep-2004 Can anyone tell me how to upgrade it or wats the solution to the problem. Thanks.

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  • reaching 99.9999% uptime

    - by user35204
    I am currently developing a project which is mission-critical. The actual domain name is registered with 1 & 1 and I plan on purchasing DynDNS Custom DNS service (which has 5 different geographical locations for DNS) and then another secondary DNS service to make sure my DNS is as failover safe as possible. Does it matter that the registration is with 1 & 1 - are they a weak link in the chain? All I really use them for is to say that DynDNS is my primary DNS nameserver and then my secondary DNS is my other nameserver. I can transfer the registration to DynDNS - Im just not sure if it really matters or not. Thanks

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  • Slow to sync music files?

    - by pst007x
    I have created a folder in the Ubuntu One sync folder and called it music. I have added various albums and the folder has started to sync. However the files were added back in October and still only the folders have synced and no music files. I tested this service before and added a single music file directly into the Ubuntu One folder (no sub folders) and within a few days it synced, however it seems anything in sub folders seem to stall or take a very long time. My ubuntu One program always says syncing and the progression bar creeps, but still no files synced. I know there are issues with speed but a month and going to sync? I recently tested the same files with Dropbox and it took 9 hours. I have port forwarded the https (443) port both in the software firewall and in my router, I tried disabling both firewalls too, either way it makes no difference. I have also tried both from home and the office on different Ubuntu systems. Is there anything anyone has done to improve this service? I am trying to integrate Ubuntu One service into the office to share project files but the syncing is taking to long. I am using the latest Ubuntu 10.10 (fully updated, fresh install), I love Ubuntu and wish to continue to support it anyway I can, so a solution would be good :-) Any help would be appreciated. Thanks Paul

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  • Stability, x86 Vs Sparc

    - by Jason T
    Our project are plan to migrate from Sparc to x86, and our HA requirement is 99.99%, previous on Sparc, we assume the hardware stability would like, hardware failure every 4 month or even one year, and also we have test data for our application, then we have requirement for each unplanned recovery (fail over) to achieve 99.99% (52.6 minutes unplanned downtime per year). But since we are going to use Intel x86, it seems the hardware stability is not so good as Sparc, but we don't have the detail data. So compare with Sparc, how about the stability of the Intel x86, should we assume we have more unplanned downtime? If so, how many, double? Where I can find some more detail of this two type of hardware?

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  • I Blame SNMP!

    - by brendonpage
    Anyone who has been reading my blog would have noticed that I have deviated slightly from my original post plan! This post was meant to be on uploading files in Silverlight, so what happened you may ask? Well last weekend I had some friends over for a LAN and one of them brought a managed switch with, which he had just been purchased for work. He proceeded show me how cool it was, how he planned on improving his work network and how it can be monitored remotely via SNMP. After this explanation he started to google for a free SNMP graphing tool. After a few hours of hearing disgruntled mutterings from him I asked what was wrong, he proceeded to rant about how he couldn’t find any tools that suited his needs. It was at this point I though the most dangerous thing a programmer can ever think “I wonder how hard it would be to make one”, of course the answer at the time is always “It can’t be that hard”, and so started my journey into SNMP. I am still in the early stages of this journey so I don’t have to much to report yet, but once I have finished the first version of my SNMP graphing tool I will definitely be posting about it! For now if there are any of you who are interested in doing any SNMP development in C# I would recommend looking at the #Sharp project on CodePlex (http://sharpsnmplib.codeplex.com/), it is the SNMP library I have decided to use and thus far it works beautifully.

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  • What is the simplest, open-source webmail frontend available?

    - by josePhoenix
    I am working on a project to create a few extremely stripped down interfaces for common Web/Internet tasks in order to make computers accessible to my visually impaired grandmother. Currently she uses Mac OS X Mail.app, but I had the idea that I could re-skin a webmail interface running on my own server to make it easier for her to use. The ideal webmail interface to use as a starting point would be without frames or AJAX and written in Python, Perl, or PHP5+, though any setup could work as long as the template and stylesheet files were separate from the application itself. This frontend must also connect to a remote IMAP server, since her email account is with her ISP and not on my server. Can anyone recommend a bare-bones, no-nonsense webmail interface that would work for this?

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  • Is defining every method/state per object in a series of UML diagrams representative of MDA in general?

    - by Max
    I am currently working on a project where we use a framework that combines code generation and ORM together with UML to develop software. Methods are added to UML classes and are generated into partial classes where "stuff happens". For example, an UML class "Content" could have the method DeleteFromFileSystem(void). Which could be implemented like this: public partial class Content { public void DeleteFromFileSystem() { File.Delete(...); } } All methods are designed like this. Everything happens in these gargantuan logic-bomb domain classes. Is this how MDA or DDD or similar usually is done? For now my impression of MDA/DDD (which this has been called by higherups) is that it severely stunts my productivity (everything must be done The Way) and that it hinders maintenance work since all logic are roped, entrenched, interspersed into the mentioned gargantuan bombs. Please refrain from interpreting this as a rant - I am merely curious if this is typical MDA or some sort of extreme MDA UPDATE Concerning the example above, in my opinion Content shouldn't handle deleting itself as such. What if we change from local storage to Amazon S3, in that case we would have to reimplement this functionality scattered over multiple places instead of one single interface which we can provide a second implementation for.

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  • Activate Your Monitor via Motion Trigger

    - by ETC
    Most people are in the habit of jiggling their mouse or tapping their keyboard when they want to wake their monitor. This clever electronics hack adds a sensor to your computer for motion-based monitor activation. At the DIY and electronics blog Radio Etcetera they tackled an interesting project and shared the build guide. Their local volunteer fire department needed a monitor on for quick information checks but they didn’t need it on all the time and they didn’t want to have to walk over and activate the monitor when they needed it. The solution involved hacking a simple infrared security sensor and wiring it via USB to send a mouse command when motion is detected in the room. Fire fighter walks in, monitor turns on and displays information; fire fighter leaves and the monitor goes back to sleep. Hit up the link below to see additional photos, schematics, and the complete build guide. Motion Activated PC Monitor [Radio Etcetera via Hack A Day] Latest Features How-To Geek ETC How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Ask How-To Geek: How Can I Monitor My Bandwidth Usage? Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Lucky Kid Gets Playable Angry Birds Cake [Video] See the Lord of the Rings Epic from the Perspective of Mordor [eBook] Smart Taskbar Is a Thumb Friendly Android Task Launcher Comix is an Awesome Comics Archive Viewer for Linux Get the MakeUseOf eBook Guide to Speeding Up Windows for Free Need Tech Support? Call the Star Wars Help Desk! [Video Classic]

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  • How to popularize Nemerle (or another programming language)?

    - by keykeeper
    Any .NET developer who is interested in different programming languages knows that F# is the most popular functional language for the .NET platform nowadays. The only fact describing the popularity of F# is the great support of Microsoft. But we are not limited with F# at all. There are some other functional languages on the .NET platform. I'm very disappointed with the fact that Nemerle isn't well-known. It's an awesome language which supports three paradigms: object-oriented, functional and meta- programming. I won't try to explain why I like it so much. The problem is that I can't use it at work. I think that only really brave companies can rely on Nemerle. It's almost unknown, that's why it's hard to find new developers for the project. Noone wants to make a first step with Nemerle if it can influence the budget what is reasonable. So, here is a question: what can I do to make Nemerle more popular? Here are my first ideas: implement open-source projects using Nemerle; make presentations on different conferences; write articles.

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  • Authentication system brainstorm

    - by gansbrest
    Hi. We got multiple small websites (microsites) and one main high traffic one with big users base. Right now the requirement is to build authentication system which should allow users to loign with the same identity across the network. All website are running on different domains, powered by Drupal 6 CMS and have separate databases (so sharing tables with prefix is not an option + it creates a huge mess in the db). Here is the set of core requirements I came up with: Users should be able to login with the same credentials to all sites within the network User’s data sharing between Main site (storage) and all micro sites within the network Data synchronization across the network when user changes the data (update email or password for example) The login/registration process should be seamless and consistent Register on any of the sites across the network and use that identity to login later on. In the future there might be a need to add openid authentication options. Basically we are looking at something similar stackexchange does, but not sure if they have central users base on not. I was thinking about custom solution which will include 2 parts (modules), one will be stored on the Main site for users data storing and responding to requests from clients. Second part (module) will be placed on each microsite, which is going to send requests to the Master. Some kind of client - server setup. One of the complications I see right away is #3. Data Synhcronization across the network. I just don't want to reinvent the wheel and maybe some work is already done in this direction. Looking forward to your ideas on how to approach this project. EDIT: We use MySQL database

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  • Computer Networks UNISA - Chap 14 &ndash; Insuring Integrity &amp; Availability

    - by MarkPearl
    After reading this section you should be able to Identify the characteristics of a network that keep data safe from loss or damage Protect an enterprise-wide network from viruses Explain network and system level fault tolerance techniques Discuss issues related to network backup and recovery strategies Describe the components of a useful disaster recovery plan and the options for disaster contingencies What are integrity and availability? Integrity – the soundness of a networks programs, data, services, devices, and connections Availability – How consistently and reliably a file or system can be accessed by authorized personnel A number of phenomena can compromise both integrity and availability including… security breaches natural disasters malicious intruders power flaws human error users etc Although you cannot predict every type of vulnerability, you can take measures to guard against the most damaging events. The following are some guidelines… Allow only network administrators to create or modify NOS and application system users. Monitor the network for unauthorized access or changes Record authorized system changes in a change management system’ Install redundant components Perform regular health checks on the network Check system performance, error logs, and the system log book regularly Keep backups Implement and enforce security and disaster recovery policies These are just some of the basics… Malware Malware refers to any program or piece of code designed to intrude upon or harm a system or its resources. Types of Malware… Boot sector viruses Macro viruses File infector viruses Worms Trojan Horse Network Viruses Bots Malware characteristics Some common characteristics of Malware include… Encryption Stealth Polymorphism Time dependence Malware Protection There are various tools available to protect you from malware called anti-malware software. These monitor your system for indications that a program is performing potential malware operations. A number of techniques are used to detect malware including… Signature Scanning Integrity Checking Monitoring unexpected file changes or virus like behaviours It is important to decide where anti-malware tools will be installed and find a balance between performance and protection. There are several general purpose malware policies that can be implemented to protect your network including… Every compute in an organization should be equipped with malware detection and cleaning software that regularly runs Users should not be allowed to alter or disable the anti-malware software Users should know what to do in case the anti-malware program detects a malware virus Users should be prohibited from installing any unauthorized software on their systems System wide alerts should be issued to network users notifying them if a serious malware virus has been detected. Fault Tolerance Besides guarding against malware, another key factor in maintaining the availability and integrity of data is fault tolerance. Fault tolerance is the ability for a system to continue performing despite an unexpected hardware or software malfunction. Fault tolerance can be realized in varying degrees, the optimal level of fault tolerance for a system depends on how critical its services and files are to productivity. Generally the more fault tolerant the system, the more expensive it is. The following describe some of the areas that need to be considered for fault tolerance. Environment (Temperature and humidity) Power Topology and Connectivity Servers Storage Power Typical power flaws include Surges – a brief increase in voltage due to lightening strikes, solar flares or some idiot at City Power Noise – Fluctuation in voltage levels caused by other devices on the network or electromagnetic interference Brownout – A sag in voltage for just a moment Blackout – A complete power loss The are various alternate power sources to consider including UPS’s and Generators. UPS’s are found in two categories… Standby UPS – provides continuous power when mains goes down (brief period of switching over) Online UPS – is online all the time and the device receives power from the UPS all the time (the UPS is charged continuously) Servers There are various techniques for fault tolerance with servers. Server mirroring is an option where one device or component duplicates the activities of another. It is generally an expensive process. Clustering is a fault tolerance technique that links multiple servers together to appear as a single server. They share processing and storage responsibilities and if one unit in the cluster goes down, another unit can be brought in to replace it. Storage There are various techniques available including the following… RAID Arrays NAS (Storage (Network Attached Storage) SANs (Storage Area Networks) Data Backup A backup is a copy of data or program files created for archiving or safekeeping. Many different options for backups exist with various media including… These vary in cost and speed. Optical Media Tape Backup External Disk Drives Network Backups Backup Strategy After selecting the appropriate tool for performing your servers backup, devise a backup strategy to guide you through performing reliable backups that provide maximum data protection. Questions that should be answered include… What data must be backed up At what time of day or night will the backups occur How will you verify the accuracy of the backups Where and for how long will backup media be stored Who will take responsibility for ensuring that backups occurred How long will you save backups Where will backup and recovery documentation be stored Different backup methods provide varying levels of certainty and corresponding labour cost. There are also different ways to determine which files should be backed up including… Full backup – all data on all servers is copied to storage media Incremental backup – Only data that has changed since the last full or incremental backup is copied to a storage medium Differential backup – Only data that has changed since the last backup is coped to a storage medium Disaster Recovery Disaster recovery is the process of restoring your critical functionality and data after an enterprise wide outage has occurred. A disaster recovery plan is for extreme scenarios (i.e. fire, line fault, etc). A cold site is a place were the computers, devices, and connectivity necessary to rebuild a network exist but they are not appropriately configured. A warm site is a place where the computers, devices, and connectivity necessary to rebuild a network exists with some appropriately configured devices. A hot site is a place where the computers, devices, and connectivity necessary to rebuild a network exists and all are appropriately configured.

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