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  • .NET HTML Sanitation for rich HTML Input

    - by Rick Strahl
    Recently I was working on updating a legacy application to MVC 4 that included free form text input. When I set up the new site my initial approach was to not allow any rich HTML input, only simple text formatting that would respect a few simple HTML commands for bold, lists etc. and automatically handles line break processing for new lines and paragraphs. This is typical for what I do with most multi-line text input in my apps and it works very well with very little development effort involved. Then the client sprung another note: Oh by the way we have a bunch of customers (real estate agents) who need to post complete HTML documents. Oh uh! There goes the simple theory. After some discussion and pleading on my part (<snicker>) to try and avoid this type of raw HTML input because of potential XSS issues, the client decided to go ahead and allow raw HTML input anyway. There has been lots of discussions on this subject on StackOverFlow (and here and here) but to after reading through some of the solutions I didn't really find anything that would work even closely for what I needed. Specifically we need to be able to allow just about any HTML markup, with the exception of script code. Remote CSS and Images need to be loaded, links need to work and so. While the 'legit' HTML posted by these agents is basic in nature it does span most of the full gamut of HTML (4). Most of the solutions XSS prevention/sanitizer solutions I found were way to aggressive and rendered the posted output unusable mostly because they tend to strip any externally loaded content. In short I needed a custom solution. I thought the best solution to this would be to use an HTML parser - in this case the Html Agility Pack - and then to run through all the HTML markup provided and remove any of the blacklisted tags and a number of attributes that are prone to JavaScript injection. There's much discussion on whether to use blacklists vs. whitelists in the discussions mentioned above, but I found that whitelists can make sense in simple scenarios where you might allow manual HTML input, but when you need to allow a larger array of HTML functionality a blacklist is probably easier to manage as the vast majority of elements and attributes could be allowed. Also white listing gets a bit more complex with HTML5 and the new proliferation of new HTML tags and most new tags generally don't affect XSS issues directly. Pure whitelisting based on elements and attributes also doesn't capture many edge cases (see some of the XSS cheat sheets listed below) so even with a white list, custom logic is still required to handle many of those edge cases. The Microsoft Web Protection Library (AntiXSS) My first thought was to check out the Microsoft AntiXSS library. Microsoft has an HTML Encoding and Sanitation library in the Microsoft Web Protection Library (formerly AntiXSS Library) on CodePlex, which provides stricter functions for whitelist encoding and sanitation. Initially I thought the Sanitation class and its static members would do the trick for me,but I found that this library is way too restrictive for my needs. Specifically the Sanitation class strips out images and links which rendered the full HTML from our real estate clients completely useless. I didn't spend much time with it, but apparently I'm not alone if feeling this library is not really useful without some way to configure operation. To give you an example of what didn't work for me with the library here's a small and simple HTML fragment that includes script, img and anchor tags. I would expect the script to be stripped and everything else to be left intact. Here's the original HTML:var value = "<b>Here</b> <script>alert('hello')</script> we go. Visit the " + "<a href='http://west-wind.com'>West Wind</a> site. " + "<img src='http://west-wind.com/images/new.gif' /> " ; and the code to sanitize it with the AntiXSS Sanitize class:@Html.Raw(Microsoft.Security.Application.Sanitizer.GetSafeHtmlFragment(value)) This produced a not so useful sanitized string: Here we go. Visit the <a>West Wind</a> site. While it removed the <script> tag (good) it also removed the href from the link and the image tag altogether (bad). In some situations this might be useful, but for most tasks I doubt this is the desired behavior. While links can contain javascript: references and images can 'broadcast' information to a server, without configuration to tell the library what to restrict this becomes useless to me. I couldn't find any way to customize the white list, nor is there code available in this 'open source' library on CodePlex. Using Html Agility Pack for HTML Parsing The WPL library wasn't going to cut it. After doing a bit of research I decided the best approach for a custom solution would be to use an HTML parser and inspect the HTML fragment/document I'm trying to import. I've used the HTML Agility Pack before for a number of apps where I needed an HTML parser without requiring an instance of a full browser like the Internet Explorer Application object which is inadequate in Web apps. In case you haven't checked out the Html Agility Pack before, it's a powerful HTML parser library that you can use from your .NET code. It provides a simple, parsable HTML DOM model to full HTML documents or HTML fragments that let you walk through each of the elements in your document. If you've used the HTML or XML DOM in a browser before you'll feel right at home with the Agility Pack. Blacklist based HTML Parsing to strip XSS Code For my purposes of HTML sanitation, the process involved is to walk the HTML document one element at a time and then check each element and attribute against a blacklist. There's quite a bit of argument of what's better: A whitelist of allowed items or a blacklist of denied items. While whitelists tend to be more secure, they also require a lot more configuration. In the case of HTML5 a whitelist could be very extensive. For what I need, I only want to ensure that no JavaScript is executed, so a blacklist includes the obvious <script> tag plus any tag that allows loading of external content including <iframe>, <object>, <embed> and <link> etc. <form>  is also excluded to avoid posting content to a different location. I also disallow <head> and <meta> tags in particular for my case, since I'm only allowing posting of HTML fragments. There is also some internal logic to exclude some attributes or attributes that include references to JavaScript or CSS expressions. The default tag blacklist reflects my use case, but is customizable and can be added to. Here's my HtmlSanitizer implementation:using System.Collections.Generic; using System.IO; using System.Xml; using HtmlAgilityPack; namespace Westwind.Web.Utilities { public class HtmlSanitizer { public HashSet<string> BlackList = new HashSet<string>() { { "script" }, { "iframe" }, { "form" }, { "object" }, { "embed" }, { "link" }, { "head" }, { "meta" } }; /// <summary> /// Cleans up an HTML string and removes HTML tags in blacklist /// </summary> /// <param name="html"></param> /// <returns></returns> public static string SanitizeHtml(string html, params string[] blackList) { var sanitizer = new HtmlSanitizer(); if (blackList != null && blackList.Length > 0) { sanitizer.BlackList.Clear(); foreach (string item in blackList) sanitizer.BlackList.Add(item); } return sanitizer.Sanitize(html); } /// <summary> /// Cleans up an HTML string by removing elements /// on the blacklist and all elements that start /// with onXXX . /// </summary> /// <param name="html"></param> /// <returns></returns> public string Sanitize(string html) { var doc = new HtmlDocument(); doc.LoadHtml(html); SanitizeHtmlNode(doc.DocumentNode); //return doc.DocumentNode.WriteTo(); string output = null; // Use an XmlTextWriter to create self-closing tags using (StringWriter sw = new StringWriter()) { XmlWriter writer = new XmlTextWriter(sw); doc.DocumentNode.WriteTo(writer); output = sw.ToString(); // strip off XML doc header if (!string.IsNullOrEmpty(output)) { int at = output.IndexOf("?>"); output = output.Substring(at + 2); } writer.Close(); } doc = null; return output; } private void SanitizeHtmlNode(HtmlNode node) { if (node.NodeType == HtmlNodeType.Element) { // check for blacklist items and remove if (BlackList.Contains(node.Name)) { node.Remove(); return; } // remove CSS Expressions and embedded script links if (node.Name == "style") { if (string.IsNullOrEmpty(node.InnerText)) { if (node.InnerHtml.Contains("expression") || node.InnerHtml.Contains("javascript:")) node.ParentNode.RemoveChild(node); } } // remove script attributes if (node.HasAttributes) { for (int i = node.Attributes.Count - 1; i >= 0; i--) { HtmlAttribute currentAttribute = node.Attributes[i]; var attr = currentAttribute.Name.ToLower(); var val = currentAttribute.Value.ToLower(); span style="background: white; color: green">// remove event handlers if (attr.StartsWith("on")) node.Attributes.Remove(currentAttribute); // remove script links else if ( //(attr == "href" || attr== "src" || attr == "dynsrc" || attr == "lowsrc") && val != null && val.Contains("javascript:")) node.Attributes.Remove(currentAttribute); // Remove CSS Expressions else if (attr == "style" && val != null && val.Contains("expression") || val.Contains("javascript:") || val.Contains("vbscript:")) node.Attributes.Remove(currentAttribute); } } } // Look through child nodes recursively if (node.HasChildNodes) { for (int i = node.ChildNodes.Count - 1; i >= 0; i--) { SanitizeHtmlNode(node.ChildNodes[i]); } } } } } Please note: Use this as a starting point only for your own parsing and review the code for your specific use case! If your needs are less lenient than mine were you can you can make this much stricter by not allowing src and href attributes or CSS links if your HTML doesn't allow it. You can also check links for external URLs and disallow those - lots of options.  The code is simple enough to make it easy to extend to fit your use cases more specifically. It's also quite easy to make this code work using a WhiteList approach if you want to go that route. The code above is semi-generic for allowing full featured HTML fragments that only disallow script related content. The Sanitize method walks through each node of the document and then recursively drills into all of its children until the entire document has been traversed. Note that the code here uses an XmlTextWriter to write output - this is done to preserve XHTML style self-closing tags which are otherwise left as non-self-closing tags. The sanitizer code scans for blacklist elements and removes those elements not allowed. Note that the blacklist is configurable either in the instance class as a property or in the static method via the string parameter list. Additionally the code goes through each element's attributes and looks for a host of rules gleaned from some of the XSS cheat sheets listed at the end of the post. Clearly there are a lot more XSS vulnerabilities, but a lot of them apply to ancient browsers (IE6 and versions of Netscape) - many of these glaring holes (like CSS expressions - WTF IE?) have been removed in modern browsers. What a Pain To be honest this is NOT a piece of code that I wanted to write. I think building anything related to XSS is better left to people who have far more knowledge of the topic than I do. Unfortunately, I was unable to find a tool that worked even closely for me, or even provided a working base. For the project I was working on I had no choice and I'm sharing the code here merely as a base line to start with and potentially expand on for specific needs. It's sad that Microsoft Web Protection Library is currently such a train wreck - this is really something that should come from Microsoft as the systems vendor or possibly a third party that provides security tools. Luckily for my application we are dealing with a authenticated and validated users so the user base is fairly well known, and relatively small - this is not a wide open Internet application that's directly public facing. As I mentioned earlier in the post, if I had my way I would simply not allow this type of raw HTML input in the first place, and instead rely on a more controlled HTML input mechanism like MarkDown or even a good HTML Edit control that can provide some limits on what types of input are allowed. Alas in this case I was overridden and we had to go forward and allow *any* raw HTML posted. Sometimes I really feel sad that it's come this far - how many good applications and tools have been thwarted by fear of XSS (or worse) attacks? So many things that could be done *if* we had a more secure browser experience and didn't have to deal with every little script twerp trying to hack into Web pages and obscure browser bugs. So much time wasted building secure apps, so much time wasted by others trying to hack apps… We're a funny species - no other species manages to waste as much time, effort and resources as we humans do :-) Resources Code on GitHub Html Agility Pack XSS Cheat Sheet XSS Prevention Cheat Sheet Microsoft Web Protection Library (AntiXss) StackOverflow Links: http://stackoverflow.com/questions/341872/html-sanitizer-for-net http://blog.stackoverflow.com/2008/06/safe-html-and-xss/ http://code.google.com/p/subsonicforums/source/browse/trunk/SubSonic.Forums.Data/HtmlScrubber.cs?r=61© Rick Strahl, West Wind Technologies, 2005-2012Posted in Security  HTML  ASP.NET  JavaScript   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Agile Development

    - by James Oloo Onyango
    Alot of literature has and is being written about agile developement and its surrounding philosophies. In my quest to find the best way to express the importance of agile methodologies, i have found Robert C. Martin's "A Satire Of Two Companies" to be both the most concise and thorough! Enjoy the read! Rufus Inc Project Kick Off Your name is Bob. The date is January 3, 2001, and your head still aches from the recent millennial revelry. You are sitting in a conference room with several managers and a group of your peers. You are a project team leader. Your boss is there, and he has brought along all of his team leaders. His boss called the meeting. "We have a new project to develop," says your boss's boss. Call him BB. The points in his hair are so long that they scrape the ceiling. Your boss's points are just starting to grow, but he eagerly awaits the day when he can leave Brylcream stains on the acoustic tiles. BB describes the essence of the new market they have identified and the product they want to develop to exploit this market. "We must have this new project up and working by fourth quarter October 1," BB demands. "Nothing is of higher priority, so we are cancelling your current project." The reaction in the room is stunned silence. Months of work are simply going to be thrown away. Slowly, a murmur of objection begins to circulate around the conference table.   His points give off an evil green glow as BB meets the eyes of everyone in the room. One by one, that insidious stare reduces each attendee to quivering lumps of protoplasm. It is clear that he will brook no discussion on this matter. Once silence has been restored, BB says, "We need to begin immediately. How long will it take you to do the analysis?" You raise your hand. Your boss tries to stop you, but his spitwad misses you and you are unaware of his efforts.   "Sir, we can't tell you how long the analysis will take until we have some requirements." "The requirements document won't be ready for 3 or 4 weeks," BB says, his points vibrating with frustration. "So, pretend that you have the requirements in front of you now. How long will you require for analysis?" No one breathes. Everyone looks around to see whether anyone has some idea. "If analysis goes beyond April 1, we have a problem. Can you finish the analysis by then?" Your boss visibly gathers his courage: "We'll find a way, sir!" His points grow 3 mm, and your headache increases by two Tylenol. "Good." BB smiles. "Now, how long will it take to do the design?" "Sir," you say. Your boss visibly pales. He is clearly worried that his 3 mms are at risk. "Without an analysis, it will not be possible to tell you how long design will take." BB's expression shifts beyond austere.   "PRETEND you have the analysis already!" he says, while fixing you with his vacant, beady little eyes. "How long will it take you to do the design?" Two Tylenol are not going to cut it. Your boss, in a desperate attempt to save his new growth, babbles: "Well, sir, with only six months left to complete the project, design had better take no longer than 3 months."   "I'm glad you agree, Smithers!" BB says, beaming. Your boss relaxes. He knows his points are secure. After a while, he starts lightly humming the Brylcream jingle. BB continues, "So, analysis will be complete by April 1, design will be complete by July 1, and that gives you 3 months to implement the project. This meeting is an example of how well our new consensus and empowerment policies are working. Now, get out there and start working. I'll expect to see TQM plans and QIT assignments on my desk by next week. Oh, and don't forget that your crossfunctional team meetings and reports will be needed for next month's quality audit." "Forget the Tylenol," you think to yourself as you return to your cubicle. "I need bourbon."   Visibly excited, your boss comes over to you and says, "Gosh, what a great meeting. I think we're really going to do some world shaking with this project." You nod in agreement, too disgusted to do anything else. "Oh," your boss continues, "I almost forgot." He hands you a 30-page document. "Remember that the SEI is coming to do an evaluation next week. This is the evaluation guide. You need to read through it, memorize it, and then shred it. It tells you how to answer any questions that the SEI auditors ask you. It also tells you what parts of the building you are allowed to take them to and what parts to avoid. We are determined to be a CMM level 3 organization by June!"   You and your peers start working on the analysis of the new project. This is difficult because you have no requirements. But from the 10-minute introduction given by BB on that fateful morning, you have some idea of what the product is supposed to do.   Corporate process demands that you begin by creating a use case document. You and your team begin enumerating use cases and drawing oval and stick diagrams. Philosophical debates break out among the team members. There is disagreement as to whether certain use cases should be connected with <<extends>> or <<includes>> relationships. Competing models are created, but nobody knows how to evaluate them. The debate continues, effectively paralyzing progress.   After a week, somebody finds the iceberg.com Web site, which recommends disposing entirely of <<extends>> and <<includes>> and replacing them with <<precedes>> and <<uses>>. The documents on this Web site, authored by Don Sengroiux, describes a method known as stalwart-analysis, which claims to be a step-by-step method for translating use cases into design diagrams. More competing use case models are created using this new scheme, but again, people can't agree on how to evaluate them. The thrashing continues. More and more, the use case meetings are driven by emotion rather than by reason. If it weren't for the fact that you don't have requirements, you'd be pretty upset by the lack of progress you are making. The requirements document arrives on February 15. And then again on February 20, 25, and every week thereafter. Each new version contradicts the previous one. Clearly, the marketing folks who are writing the requirements, empowered though they might be, are not finding consensus.   At the same time, several new competing use case templates have been proposed by the various team members. Each template presents its own particularly creative way of delaying progress. The debates rage on. On March 1, Prudence Putrigence, the process proctor, succeeds in integrating all the competing use case forms and templates into a single, all-encompassing form. Just the blank form is 15 pages long. She has managed to include every field that appeared on all the competing templates. She also presents a 159- page document describing how to fill out the use case form. All current use cases must be rewritten according to the new standard.   You marvel to yourself that it now requires 15 pages of fill-in-the-blank and essay questions to answer the question: What should the system do when the user presses Return? The corporate process (authored by L. E. Ott, famed author of "Holistic Analysis: A Progressive Dialectic for Software Engineers") insists that you discover all primary use cases, 87 percent of all secondary use cases, and 36.274 percent of all tertiary use cases before you can complete analysis and enter the design phase. You have no idea what a tertiary use case is. So in an attempt to meet this requirement, you try to get your use case document reviewed by the marketing department, which you hope will know what a tertiary use case is.   Unfortunately, the marketing folks are too busy with sales support to talk to you. Indeed, since the project started, you have not been able to get a single meeting with marketing, which has provided a never-ending stream of changing and contradictory requirements documents.   While one team has been spinning endlessly on the use case document, another team has been working out the domain model. Endless variations of UML documents are pouring out of this team. Every week, the model is reworked.   The team members can't decide whether to use <<interfaces>> or <<types>> in the model. A huge disagreement has been raging on the proper syntax and application of OCL. Others on the team just got back from a 5-day class on catabolism, and have been producing incredibly detailed and arcane diagrams that nobody else can fathom.   On March 27, with one week to go before analysis is to be complete, you have produced a sea of documents and diagrams but are no closer to a cogent analysis of the problem than you were on January 3. **** And then, a miracle happens.   **** On Saturday, April 1, you check your e-mail from home. You see a memo from your boss to BB. It states unequivocally that you are done with the analysis! You phone your boss and complain. "How could you have told BB that we were done with the analysis?" "Have you looked at a calendar lately?" he responds. "It's April 1!" The irony of that date does not escape you. "But we have so much more to think about. So much more to analyze! We haven't even decided whether to use <<extends>> or <<precedes>>!" "Where is your evidence that you are not done?" inquires your boss, impatiently. "Whaaa . . . ." But he cuts you off. "Analysis can go on forever; it has to be stopped at some point. And since this is the date it was scheduled to stop, it has been stopped. Now, on Monday, I want you to gather up all existing analysis materials and put them into a public folder. Release that folder to Prudence so that she can log it in the CM system by Monday afternoon. Then get busy and start designing."   As you hang up the phone, you begin to consider the benefits of keeping a bottle of bourbon in your bottom desk drawer. They threw a party to celebrate the on-time completion of the analysis phase. BB gave a colon-stirring speech on empowerment. And your boss, another 3 mm taller, congratulated his team on the incredible show of unity and teamwork. Finally, the CIO takes the stage to tell everyone that the SEI audit went very well and to thank everyone for studying and shredding the evaluation guides that were passed out. Level 3 now seems assured and will be awarded by June. (Scuttlebutt has it that managers at the level of BB and above are to receive significant bonuses once the SEI awards level 3.)   As the weeks flow by, you and your team work on the design of the system. Of course, you find that the analysis that the design is supposedly based on is flawedno, useless; no, worse than useless. But when you tell your boss that you need to go back and work some more on the analysis to shore up its weaker sections, he simply states, "The analysis phase is over. The only allowable activity is design. Now get back to it."   So, you and your team hack the design as best you can, unsure of whether the requirements have been properly analyzed. Of course, it really doesn't matter much, since the requirements document is still thrashing with weekly revisions, and the marketing department still refuses to meet with you.     The design is a nightmare. Your boss recently misread a book named The Finish Line in which the author, Mark DeThomaso, blithely suggested that design documents should be taken down to code-level detail. "If we are going to be working at that level of detail," you ask, "why don't we simply write the code instead?" "Because then you wouldn't be designing, of course. And the only allowable activity in the design phase is design!" "Besides," he continues, "we have just purchased a companywide license for Dandelion! This tool enables 'Round the Horn Engineering!' You are to transfer all design diagrams into this tool. It will automatically generate our code for us! It will also keep the design diagrams in sync with the code!" Your boss hands you a brightly colored shrinkwrapped box containing the Dandelion distribution. You accept it numbly and shuffle off to your cubicle. Twelve hours, eight crashes, one disk reformatting, and eight shots of 151 later, you finally have the tool installed on your server. You consider the week your team will lose while attending Dandelion training. Then you smile and think, "Any week I'm not here is a good week." Design diagram after design diagram is created by your team. Dandelion makes it very difficult to draw these diagrams. There are dozens and dozens of deeply nested dialog boxes with funny text fields and check boxes that must all be filled in correctly. And then there's the problem of moving classes between packages. At first, these diagram are driven from the use cases. But the requirements are changing so often that the use cases rapidly become meaningless. Debates rage about whether VISITOR or DECORATOR design patterns should be used. One developer refuses to use VISITOR in any form, claiming that it's not a properly object-oriented construct. Someone refuses to use multiple inheritance, since it is the spawn of the devil. Review meetings rapidly degenerate into debates about the meaning of object orientation, the definition of analysis versus design, or when to use aggregation versus association. Midway through the design cycle, the marketing folks announce that they have rethought the focus of the system. Their new requirements document is completely restructured. They have eliminated several major feature areas and replaced them with feature areas that they anticipate customer surveys will show to be more appropriate. You tell your boss that these changes mean that you need to reanalyze and redesign much of the system. But he says, "The analysis phase is system. But he says, "The analysis phase is over. The only allowable activity is design. Now get back to it."   You suggest that it might be better to create a simple prototype to show to the marketing folks and even some potential customers. But your boss says, "The analysis phase is over. The only allowable activity is design. Now get back to it." Hack, hack, hack, hack. You try to create some kind of a design document that might reflect the new requirements documents. However, the revolution of the requirements has not caused them to stop thrashing. Indeed, if anything, the wild oscillations of the requirements document have only increased in frequency and amplitude.   You slog your way through them.   On June 15, the Dandelion database gets corrupted. Apparently, the corruption has been progressive. Small errors in the DB accumulated over the months into bigger and bigger errors. Eventually, the CASE tool just stopped working. Of course, the slowly encroaching corruption is present on all the backups. Calls to the Dandelion technical support line go unanswered for several days. Finally, you receive a brief e-mail from Dandelion, informing you that this is a known problem and that the solution is to purchase the new version, which they promise will be ready some time next quarter, and then reenter all the diagrams by hand.   ****   Then, on July 1 another miracle happens! You are done with the design!   Rather than go to your boss and complain, you stock your middle desk drawer with some vodka.   **** They threw a party to celebrate the on-time completion of the design phase and their graduation to CMM level 3. This time, you find BB's speech so stirring that you have to use the restroom before it begins. New banners and plaques are all over your workplace. They show pictures of eagles and mountain climbers, and they talk about teamwork and empowerment. They read better after a few scotches. That reminds you that you need to clear out your file cabinet to make room for the brandy. You and your team begin to code. But you rapidly discover that the design is lacking in some significant areas. Actually, it's lacking any significance at all. You convene a design session in one of the conference rooms to try to work through some of the nastier problems. But your boss catches you at it and disbands the meeting, saying, "The design phase is over. The only allowable activity is coding. Now get back to it."   ****   The code generated by Dandelion is really hideous. It turns out that you and your team were using association and aggregation the wrong way, after all. All the generated code has to be edited to correct these flaws. Editing this code is extremely difficult because it has been instrumented with ugly comment blocks that have special syntax that Dandelion needs in order to keep the diagrams in sync with the code. If you accidentally alter one of these comments, the diagrams will be regenerated incorrectly. It turns out that "Round the Horn Engineering" requires an awful lot of effort. The more you try to keep the code compatible with Dandelion, the more errors Dandelion generates. In the end, you give up and decide to keep the diagrams up to date manually. A second later, you decide that there's no point in keeping the diagrams up to date at all. Besides, who has time?   Your boss hires a consultant to build tools to count the number of lines of code that are being produced. He puts a big thermometer graph on the wall with the number 1,000,000 on the top. Every day, he extends the red line to show how many lines have been added. Three days after the thermometer appears on the wall, your boss stops you in the hall. "That graph isn't growing quickly enough. We need to have a million lines done by October 1." "We aren't even sh-sh-sure that the proshect will require a m-million linezh," you blather. "We have to have a million lines done by October 1," your boss reiterates. His points have grown again, and the Grecian formula he uses on them creates an aura of authority and competence. "Are you sure your comment blocks are big enough?" Then, in a flash of managerial insight, he says, "I have it! I want you to institute a new policy among the engineers. No line of code is to be longer than 20 characters. Any such line must be split into two or more preferably more. All existing code needs to be reworked to this standard. That'll get our line count up!"   You decide not to tell him that this will require two unscheduled work months. You decide not to tell him anything at all. You decide that intravenous injections of pure ethanol are the only solution. You make the appropriate arrangements. Hack, hack, hack, and hack. You and your team madly code away. By August 1, your boss, frowning at the thermometer on the wall, institutes a mandatory 50-hour workweek.   Hack, hack, hack, and hack. By September 1st, the thermometer is at 1.2 million lines and your boss asks you to write a report describing why you exceeded the coding budget by 20 percent. He institutes mandatory Saturdays and demands that the project be brought back down to a million lines. You start a campaign of remerging lines. Hack, hack, hack, and hack. Tempers are flaring; people are quitting; QA is raining trouble reports down on you. Customers are demanding installation and user manuals; salespeople are demanding advance demonstrations for special customers; the requirements document is still thrashing, the marketing folks are complaining that the product isn't anything like they specified, and the liquor store won't accept your credit card anymore. Something has to give.    On September 15, BB calls a meeting. As he enters the room, his points are emitting clouds of steam. When he speaks, the bass overtones of his carefully manicured voice cause the pit of your stomach to roll over. "The QA manager has told me that this project has less than 50 percent of the required features implemented. He has also informed me that the system crashes all the time, yields wrong results, and is hideously slow. He has also complained that he cannot keep up with the continuous train of daily releases, each more buggy than the last!" He stops for a few seconds, visibly trying to compose himself. "The QA manager estimates that, at this rate of development, we won't be able to ship the product until December!" Actually, you think it's more like March, but you don't say anything. "December!" BB roars with such derision that people duck their heads as though he were pointing an assault rifle at them. "December is absolutely out of the question. Team leaders, I want new estimates on my desk in the morning. I am hereby mandating 65-hour work weeks until this project is complete. And it better be complete by November 1."   As he leaves the conference room, he is heard to mutter: "Empowermentbah!" * * * Your boss is bald; his points are mounted on BB's wall. The fluorescent lights reflecting off his pate momentarily dazzle you. "Do you have anything to drink?" he asks. Having just finished your last bottle of Boone's Farm, you pull a bottle of Thunderbird from your bookshelf and pour it into his coffee mug. "What's it going to take to get this project done? " he asks. "We need to freeze the requirements, analyze them, design them, and then implement them," you say callously. "By November 1?" your boss exclaims incredulously. "No way! Just get back to coding the damned thing." He storms out, scratching his vacant head.   A few days later, you find that your boss has been transferred to the corporate research division. Turnover has skyrocketed. Customers, informed at the last minute that their orders cannot be fulfilled on time, have begun to cancel their orders. Marketing is re-evaluating whether this product aligns with the overall goals of the company. Memos fly, heads roll, policies change, and things are, overall, pretty grim. Finally, by March, after far too many sixty-five hour weeks, a very shaky version of the software is ready. In the field, bug-discovery rates are high, and the technical support staff are at their wits' end, trying to cope with the complaints and demands of the irate customers. Nobody is happy.   In April, BB decides to buy his way out of the problem by licensing a product produced by Rupert Industries and redistributing it. The customers are mollified, the marketing folks are smug, and you are laid off.     Rupert Industries: Project Alpha   Your name is Robert. The date is January 3, 2001. The quiet hours spent with your family this holiday have left you refreshed and ready for work. You are sitting in a conference room with your team of professionals. The manager of the division called the meeting. "We have some ideas for a new project," says the division manager. Call him Russ. He is a high-strung British chap with more energy than a fusion reactor. He is ambitious and driven but understands the value of a team. Russ describes the essence of the new market opportunity the company has identified and introduces you to Jane, the marketing manager, who is responsible for defining the products that will address it. Addressing you, Jane says, "We'd like to start defining our first product offering as soon as possible. When can you and your team meet with me?" You reply, "We'll be done with the current iteration of our project this Friday. We can spare a few hours for you between now and then. After that, we'll take a few people from the team and dedicate them to you. We'll begin hiring their replacements and the new people for your team immediately." "Great," says Russ, "but I want you to understand that it is critical that we have something to exhibit at the trade show coming up this July. If we can't be there with something significant, we'll lose the opportunity."   "I understand," you reply. "I don't yet know what it is that you have in mind, but I'm sure we can have something by July. I just can't tell you what that something will be right now. In any case, you and Jane are going to have complete control over what we developers do, so you can rest assured that by July, you'll have the most important things that can be accomplished in that time ready to exhibit."   Russ nods in satisfaction. He knows how this works. Your team has always kept him advised and allowed him to steer their development. He has the utmost confidence that your team will work on the most important things first and will produce a high-quality product.   * * *   "So, Robert," says Jane at their first meeting, "How does your team feel about being split up?" "We'll miss working with each other," you answer, "but some of us were getting pretty tired of that last project and are looking forward to a change. So, what are you people cooking up?" Jane beams. "You know how much trouble our customers currently have . . ." And she spends a half hour or so describing the problem and possible solution. "OK, wait a second" you respond. "I need to be clear about this." And so you and Jane talk about how this system might work. Some of her ideas aren't fully formed. You suggest possible solutions. She likes some of them. You continue discussing.   During the discussion, as each new topic is addressed, Jane writes user story cards. Each card represents something that the new system has to do. The cards accumulate on the table and are spread out in front of you. Both you and Jane point at them, pick them up, and make notes on them as you discuss the stories. The cards are powerful mnemonic devices that you can use to represent complex ideas that are barely formed.   At the end of the meeting, you say, "OK, I've got a general idea of what you want. I'm going to talk to the team about it. I imagine they'll want to run some experiments with various database structures and presentation formats. Next time we meet, it'll be as a group, and we'll start identifying the most important features of the system."   A week later, your nascent team meets with Jane. They spread the existing user story cards out on the table and begin to get into some of the details of the system. The meeting is very dynamic. Jane presents the stories in the order of their importance. There is much discussion about each one. The developers are concerned about keeping the stories small enough to estimate and test. So they continually ask Jane to split one story into several smaller stories. Jane is concerned that each story have a clear business value and priority, so as she splits them, she makes sure that this stays true.   The stories accumulate on the table. Jane writes them, but the developers make notes on them as needed. Nobody tries to capture everything that is said; the cards are not meant to capture everything but are simply reminders of the conversation.   As the developers become more comfortable with the stories, they begin writing estimates on them. These estimates are crude and budgetary, but they give Jane an idea of what the story will cost.   At the end of the meeting, it is clear that many more stories could be discussed. It is also clear that the most important stories have been addressed and that they represent several months worth of work. Jane closes the meeting by taking the cards with her and promising to have a proposal for the first release in the morning.   * * *   The next morning, you reconvene the meeting. Jane chooses five cards and places them on the table. "According to your estimates, these cards represent about one perfect team-week's worth of work. The last iteration of the previous project managed to get one perfect team-week done in 3 real weeks. If we can get these five stories done in 3 weeks, we'll be able to demonstrate them to Russ. That will make him feel very comfortable about our progress." Jane is pushing it. The sheepish look on her face lets you know that she knows it too. You reply, "Jane, this is a new team, working on a new project. It's a bit presumptuous to expect that our velocity will be the same as the previous team's. However, I met with the team yesterday afternoon, and we all agreed that our initial velocity should, in fact, be set to one perfectweek for every 3 real-weeks. So you've lucked out on this one." "Just remember," you continue, "that the story estimates and the story velocity are very tentative at this point. We'll learn more when we plan the iteration and even more when we implement it."   Jane looks over her glasses at you as if to say "Who's the boss around here, anyway?" and then smiles and says, "Yeah, don't worry. I know the drill by now."Jane then puts 15 more cards on the table. She says, "If we can get all these cards done by the end of March, we can turn the system over to our beta test customers. And we'll get good feedback from them."   You reply, "OK, so we've got our first iteration defined, and we have the stories for the next three iterations after that. These four iterations will make our first release."   "So," says Jane, can you really do these five stories in the next 3 weeks?" "I don't know for sure, Jane," you reply. "Let's break them down into tasks and see what we get."   So Jane, you, and your team spend the next several hours taking each of the five stories that Jane chose for the first iteration and breaking them down into small tasks. The developers quickly realize that some of the tasks can be shared between stories and that other tasks have commonalities that can probably be taken advantage of. It is clear that potential designs are popping into the developers' heads. From time to time, they form little discussion knots and scribble UML diagrams on some cards.   Soon, the whiteboard is filled with the tasks that, once completed, will implement the five stories for this iteration. You start the sign-up process by saying, "OK, let's sign up for these tasks." "I'll take the initial database generation." Says Pete. "That's what I did on the last project, and this doesn't look very different. I estimate it at two of my perfect workdays." "OK, well, then, I'll take the login screen," says Joe. "Aw, darn," says Elaine, the junior member of the team, "I've never done a GUI, and kinda wanted to try that one."   "Ah, the impatience of youth," Joe says sagely, with a wink in your direction. "You can assist me with it, young Jedi." To Jane: "I think it'll take me about three of my perfect workdays."   One by one, the developers sign up for tasks and estimate them in terms of their own perfect workdays. Both you and Jane know that it is best to let the developers volunteer for tasks than to assign the tasks to them. You also know full well that you daren't challenge any of the developers' estimates. You know these people, and you trust them. You know that they are going to do the very best they can.   The developers know that they can't sign up for more perfect workdays than they finished in the last iteration they worked on. Once each developer has filled his or her schedule for the iteration, they stop signing up for tasks.   Eventually, all the developers have stopped signing up for tasks. But, of course, tasks are still left on the board.   "I was worried that that might happen," you say, "OK, there's only one thing to do, Jane. We've got too much to do in this iteration. What stories or tasks can we remove?" Jane sighs. She knows that this is the only option. Working overtime at the beginning of a project is insane, and projects where she's tried it have not fared well.   So Jane starts to remove the least-important functionality. "Well, we really don't need the login screen just yet. We can simply start the system in the logged-in state." "Rats!" cries Elaine. "I really wanted to do that." "Patience, grasshopper." says Joe. "Those who wait for the bees to leave the hive will not have lips too swollen to relish the honey." Elaine looks confused. Everyone looks confused. "So . . .," Jane continues, "I think we can also do away with . . ." And so, bit by bit, the list of tasks shrinks. Developers who lose a task sign up for one of the remaining ones.   The negotiation is not painless. Several times, Jane exhibits obvious frustration and impatience. Once, when tensions are especially high, Elaine volunteers, "I'll work extra hard to make up some of the missing time." You are about to correct her when, fortunately, Joe looks her in the eye and says, "When once you proceed down the dark path, forever will it dominate your destiny."   In the end, an iteration acceptable to Jane is reached. It's not what Jane wanted. Indeed, it is significantly less. But it's something the team feels that can be achieved in the next 3 weeks.   And, after all, it still addresses the most important things that Jane wanted in the iteration. "So, Jane," you say when things had quieted down a bit, "when can we expect acceptance tests from you?" Jane sighs. This is the other side of the coin. For every story the development team implements,   Jane must supply a suite of acceptance tests that prove that it works. And the team needs these long before the end of the iteration, since they will certainly point out differences in the way Jane and the developers imagine the system's behaviour.   "I'll get you some example test scripts today," Jane promises. "I'll add to them every day after that. You'll have the entire suite by the middle of the iteration."   * * *   The iteration begins on Monday morning with a flurry of Class, Responsibilities, Collaborators sessions. By midmorning, all the developers have assembled into pairs and are rapidly coding away. "And now, my young apprentice," Joe says to Elaine, "you shall learn the mysteries of test-first design!"   "Wow, that sounds pretty rad," Elaine replies. "How do you do it?" Joe beams. It's clear that he has been anticipating this moment. "OK, what does the code do right now?" "Huh?" replied Elaine, "It doesn't do anything at all; there is no code."   "So, consider our task; can you think of something the code should do?" "Sure," Elaine said with youthful assurance, "First, it should connect to the database." "And thereupon, what must needs be required to connecteth the database?" "You sure talk weird," laughed Elaine. "I think we'd have to get the database object from some registry and call the Connect() method. "Ah, astute young wizard. Thou perceives correctly that we requireth an object within which we can cacheth the database object." "Is 'cacheth' really a word?" "It is when I say it! So, what test can we write that we know the database registry should pass?" Elaine sighs. She knows she'll just have to play along. "We should be able to create a database object and pass it to the registry in a Store() method. And then we should be able to pull it out of the registry with a Get() method and make sure it's the same object." "Oh, well said, my prepubescent sprite!" "Hay!" "So, now, let's write a test function that proves your case." "But shouldn't we write the database object and registry object first?" "Ah, you've much to learn, my young impatient one. Just write the test first." "But it won't even compile!" "Are you sure? What if it did?" "Uh . . ." "Just write the test, Elaine. Trust me." And so Joe, Elaine, and all the other developers began to code their tasks, one test case at a time. The room in which they worked was abuzz with the conversations between the pairs. The murmur was punctuated by an occasional high five when a pair managed to finish a task or a difficult test case.   As development proceeded, the developers changed partners once or twice a day. Each developer got to see what all the others were doing, and so knowledge of the code spread generally throughout the team.   Whenever a pair finished something significant whether a whole task or simply an important part of a task they integrated what they had with the rest of the system. Thus, the code base grew daily, and integration difficulties were minimized.   The developers communicated with Jane on a daily basis. They'd go to her whenever they had a question about the functionality of the system or the interpretation of an acceptance test case.   Jane, good as her word, supplied the team with a steady stream of acceptance test scripts. The team read these carefully and thereby gained a much better understanding of what Jane expected the system to do. By the beginning of the second week, there was enough functionality to demonstrate to Jane. She watched eagerly as the demonstration passed test case after test case. "This is really cool," Jane said as the demonstration finally ended. "But this doesn't seem like one-third of the tasks. Is your velocity slower than anticipated?"   You grimace. You'd been waiting for a good time to mention this to Jane but now she was forcing the issue. "Yes, unfortunately, we are going more slowly than we had expected. The new application server we are using is turning out to be a pain to configure. Also, it takes forever to reboot, and we have to reboot it whenever we make even the slightest change to its configuration."   Jane eyes you with suspicion. The stress of last Monday's negotiations had still not entirely dissipated. She says, "And what does this mean to our schedule? We can't slip it again, we just can't. Russ will have a fit! He'll haul us all into the woodshed and ream us some new ones."   You look Jane right in the eyes. There's no pleasant way to give someone news like this. So you just blurt out, "Look, if things keep going like they're going, we're not going to be done with everything by next Friday. Now it's possible that we'll figure out a way to go faster. But, frankly, I wouldn't depend on that. You should start thinking about one or two tasks that could be removed from the iteration without ruining the demonstration for Russ. Come hell or high water, we are going to give that demonstration on Friday, and I don't think you want us to choose which tasks to omit."   "Aw forchrisakes!" Jane barely manages to stifle yelling that last word as she stalks away, shaking her head. Not for the first time, you say to yourself, "Nobody ever promised me project management would be easy." You are pretty sure it won't be the last time, either.   Actually, things went a bit better than you had hoped. The team did, in fact, have to drop one task from the iteration, but Jane had chosen wisely, and the demonstration for Russ went without a hitch. Russ was not impressed with the progress, but neither was he dismayed. He simply said, "This is pretty good. But remember, we have to be able to demonstrate this system at the trade show in July, and at this rate, it doesn't look like you'll have all that much to show." Jane, whose attitude had improved dramatically with the completion of the iteration, responded to Russ by saying, "Russ, this team is working hard, and well. When July comes around, I am confident that we'll have something significant to demonstrate. It won't be everything, and some of it may be smoke and mirrors, but we'll have something."   Painful though the last iteration was, it had calibrated your velocity numbers. The next iteration went much better. Not because your team got more done than in the last iteration but simply because the team didn't have to remove any tasks or stories in the middle of the iteration.   By the start of the fourth iteration, a natural rhythm has been established. Jane, you, and the team know exactly what to expect from one another. The team is running hard, but the pace is sustainable. You are confident that the team can keep up this pace for a year or more.   The number of surprises in the schedule diminishes to near zero; however, the number of surprises in the requirements does not. Jane and Russ frequently look over the growing system and make recommendations or changes to the existing functionality. But all parties realize that these changes take time and must be scheduled. So the changes do not cause anyone's expectations to be violated. In March, there is a major demonstration of the system to the board of directors. The system is very limited and is not yet in a form good enough to take to the trade show, but progress is steady, and the board is reasonably impressed.   The second release goes even more smoothly than the first. By now, the team has figured out a way to automate Jane's acceptance test scripts. The team has also refactored the design of the system to the point that it is really easy to add new features and change old ones. The second release was done by the end of June and was taken to the trade show. It had less in it than Jane and Russ would have liked, but it did demonstrate the most important features of the system. Although customers at the trade show noticed that certain features were missing, they were very impressed overall. You, Russ, and Jane all returned from the trade show with smiles on your faces. You all felt as though this project was a winner.   Indeed, many months later, you are contacted by Rufus Inc. That company had been working on a system like this for its internal operations. Rufus has canceled the development of that system after a death-march project and is negotiating to license your technology for its environment.   Indeed, things are looking up!

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  • Is your team is a high-performing team?

    As a child I can remember looking out of the car window as my father drove along the Interstate in Florida while seeing prisoners wearing bright orange jump suits and prison guards keeping a watchful eye on them. The prisoners were taking part in a prison road gang. These road gangs were formed to help the state maintain the state highway infrastructure. The prisoner’s primary responsibilities are to pick up trash and debris from the roadway. This is a prime example of a work group or working group used by most prison systems in the United States. Work groups or working groups can be defined as a collection of individuals or entities working together to achieve a specific goal or accomplish a specific set of tasks. Typically these groups are only established for a short period of time and are dissolved once the desired outcome has been achieved. More often than not group members usually feel as though they are expendable to the group and some even dread that they are even in the group. "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable." (Katzenbach and Smith, 1993) So how do you determine that a team is a high-performing team?  This can be determined by three base line criteria that include: consistently high quality output, the promotion of personal growth and well being of all team members, and most importantly the ability to learn and grow as a unit. Initially, a team can successfully create high-performing output without meeting all three criteria, however this will erode over time because team members will feel detached from the group or that they are not growing then the quality of the output will decline. High performing teams are similar to work groups because they both utilize a collection of individuals or entities to accomplish tasks. What distinguish a high-performing team from a work group are its characteristics. High-performing teams contain five core characteristics. These characteristics are what separate a group from a team. The five characteristics of a high-performing team include: Purpose, Performance Measures, People with Tasks and Relationship Skills, Process, and Preparation and Practice. A high-performing team is much more than a work group, and typically has a life cycle that can vary from team to team. The standard team lifecycle consists of five states and is comparable to a human life cycle. The five states of a high-performing team lifecycle include: Formulating, Storming, Normalizing, Performing, and Adjourning. The Formulating State of a team is first realized when the team members are first defined and roles are assigned to all members. This initial stage is very important because it can set the tone for the team and can ultimately determine its success or failure. In addition, this stage requires the team to have a strong leader because team members are normally unclear about specific roles, specific obstacles and goals that my lay ahead of them.  Finally, this stage is where most team members initially meet one another prior to working as a team unless the team members already know each other. The Storming State normally arrives directly after the formulation of a new team because there are still a lot of unknowns amongst the newly formed assembly. As a general rule most of the parties involved in the team are still getting used to the workload, pace of work, deadlines and the validity of various tasks that need to be performed by the group.  In this state everything is questioned because there are so many unknowns. Items commonly questioned include the credentials of others on the team, the actual validity of a project, and the leadership abilities of the team leader.  This can be exemplified by looking at the interactions between animals when they first meet.  If we look at a scenario where two people are walking directly toward each other with their dogs. The dogs will automatically enter the Storming State because they do not know the other dog. Typically in this situation, they attempt to define which is more dominating via play or fighting depending on how the dogs interact with each other. Once dominance has been defined and accepted by both dogs then they will either want to play or leave depending on how the dogs interacted and other environmental variables. Once the Storming State has been realized then the Normalizing State takes over. This state is entered by a team once all the questions of the Storming State have been answered and the team has been tested by a few tasks or projects.  Typically, participants in the team are filled with energy, and comradery, and a strong alliance with team goals and objectives.  A high school football team is a perfect example of the Normalizing State when they start their season.  The player positions have been assigned, the depth chart has been filled and everyone is focused on winning each game. All of the players encourage and expect each other to perform at the best of their abilities and are united by competition from other teams. The Performing State is achieved by a team when its history, working habits, and culture solidify the team as one working unit. In this state team members can anticipate specific behaviors, attitudes, reactions, and challenges are seen as opportunities and not problems. Additionally, each team member knows their role in the team’s success, and the roles of others. This is the most productive state of a group and is where all the time invested working together really pays off. If you look at an Olympic figure skating team skate you can easily see how the time spent working together benefits their performance. They skate as one unit even though it is comprised of two skaters. Each skater has their routine completely memorized as well as their partners. This allows them to anticipate each other’s moves on the ice makes their skating look effortless. The final state of a team is the Adjourning State. This state is where accomplishments by the team and each individual team member are recognized. Additionally, this state also allows for reflection of the interactions between team members, work accomplished and challenges that were faced. Finally, the team celebrates the challenges they have faced and overcome as a unit. Currently in the workplace teams are divided into two different types: Co-located and Distributed Teams. Co-located teams defined as the traditional group of people working together in an office, according to Andy Singleton of Assembla. This traditional type of a team has dominated business in the past due to inadequate technology, which forced workers to primarily interact with one another via face to face meetings.  Team meetings are primarily lead by the person with the highest status in the company. Having personally, participated in meetings of this type, usually a select few of the team members dominate the flow of communication which reduces the input of others in group discussions. Since discussions are dominated by a select few individuals the discussions and group discussion are skewed in favor of the individuals who communicate the most in meetings. In addition, Team members might not give their full opinions on a topic of discussion in part not to offend or create controversy amongst the team and can alter decision made in meetings towards those of the opinions of the dominating team members. Distributed teams are by definition spread across an area or subdivided into separate sections. That is exactly what distributed teams when compared to a more traditional team. It is common place for distributed teams to have team members across town, in the next state, across the country and even with the advances in technology over the last 20 year across the world. These teams allow for more diversity compared to the other type of teams because they allow for more flexibility regarding location. A team could consist of a 30 year old male Italian project manager from New York, a 50 year old female Hispanic from California and a collection of programmers from India because technology allows them to communicate as if they were standing next to one another.  In addition, distributed team members consult with more team members prior to making decisions compared to traditional teams, and take longer to come to decisions due to the changes in time zones and cultural events. However, team members feel more empowered to speak out when they do not agree with the team and to notify others of potential issues regarding the work that the team is doing. Virtual teams which are a subset of the distributed team type is changing organizational strategies due to the fact that a team can now in essence be working 24 hrs a day because of utilizing employees in various time zones and locations.  A primary example of this is with customer services departments, a company can have multiple call centers spread across multiple time zones allowing them to appear to be open 24 hours a day while all a employees work from 9AM to 5 PM every day. Virtual teams also allow human resources departments to go after the best talent for the company regardless of where the potential employee works because they will be a part of a virtual team all that is need is the proper technology to be setup to allow everyone to communicate. In addition to allowing employees to work from home, the company can save space and resources by not having to provide a desk for every team member. In fact, those team members that randomly come into the office can actually share one desk amongst multiple people. This is definitely a cost cutting plus given the current state of the economy. One thing that can turn a team into a high-performing team is leadership. High-performing team leaders need to focus on investing in ongoing personal development, provide team members with direction, structure, and resources needed to accomplish their work, make the right interventions at the right time, and help the team manage boundaries between the team and various external parties involved in the teams work. A team leader needs to invest in ongoing personal development in order to effectively manage their team. People have said that attitude is everything; this is very true about leaders and leadership. A team takes on the attitudes and behaviors of its leaders. This can potentially harm the team and the team’s output. Leaders must concentrate on self-awareness, and understanding their team’s group dynamics to fully understand how to lead them. In addition, always learning new leadership techniques from other effective leaders is also very beneficial. Providing team members with direction, structure, and resources that they need to accomplish their work collectively sounds easy, but it is not.  Leaders need to be able to effectively communicate with their team on how their work helps the company reach for its organizational vision. Conversely, the leader needs to allow his team to work autonomously within specific guidelines to turn the company’s vision into a reality.  This being said the team must be appropriately staffed according to the size of the team’s tasks and their complexity. These tasks should be clear, and be meaningful to the company’s objectives and allow for feedback to be exchanged with the leader and the team member and the leader and upper management. Now if the team is properly staffed, and has a clear and full understanding of what is to be done; the company also must supply the workers with the proper tools to achieve the tasks that they are asked to do. No one should be asked to dig a hole without being given a shovel.  Finally, leaders must reward their team members for accomplishments that they achieve. Awards could range from just a simple congratulatory email, a party to close the completion of a large project, or other monetary rewards. Managing boundaries is very important for team leaders because it can alter attitudes of team members and can add undue stress to the team which will force them to loose focus on the tasks at hand for the group. Team leaders should promote communication between team members so that burdens are shared amongst the team and solutions can be derived from hearing the opinions of multiple sources. This also reinforces team camaraderie and working as a unit. Team leaders must manage the type and timing of interventions as to not create an even bigger mess within the team. Poorly timed interventions can really deflate team members and make them question themselves. This could really increase further and undue interventions by the team leader. Typically, the best time for interventions is when the team is just starting to form so that all unproductive behaviors are removed from the team and that it can retain focus on its agenda. If an intervention is effectively executed the team will feel energized about the work that they are doing, promote communication and interaction amongst the group and improve moral overall. High-performing teams are very import to organizations because they consistently produce high quality output and develop a collective purpose for their work. This drive to succeed allows team members to utilize specific talents allowing for growth in these areas.  In addition, these team members usually take on a sense of ownership with their projects and feel that the other team members are irreplaceable. References: http://blog.assembla.com/assemblablog/tabid/12618/bid/3127/Three-ways-to-organize-your-team-co-located-outsourced-or-global.aspx Katzenbach, J.R. & Smith, D.K. (1993). The Wisdom of Teams: Creating the High-performance Organization. Boston: Harvard Business School.

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  • Web Browser Control &ndash; Specifying the IE Version

    - by Rick Strahl
    I use the Internet Explorer Web Browser Control in a lot of my applications to display document type layout. HTML happens to be one of the most common document formats and displaying data in this format – even in desktop applications, is often way easier than using normal desktop technologies. One issue the Web Browser Control has that it’s perpetually stuck in IE 7 rendering mode by default. Even though IE 8 and now 9 have significantly upgraded the IE rendering engine to be more CSS and HTML compliant by default the Web Browser control will have none of it. IE 9 in particular – with its much improved CSS support and basic HTML 5 support is a big improvement and even though the IE control uses some of IE’s internal rendering technology it’s still stuck in the old IE 7 rendering by default. This applies whether you’re using the Web Browser control in a WPF application, a WinForms app, a FoxPro or VB classic application using the ActiveX control. Behind the scenes all these UI platforms use the COM interfaces and so you’re stuck by those same rules. Rendering Challenged To see what I’m talking about here are two screen shots rendering an HTML 5 doctype page that includes some CSS 3 functionality – rounded corners and border shadows - from an earlier post. One uses IE 9 as a standalone browser, and one uses a simple WPF form that includes the Web Browser control. IE 9 Browser:   Web Browser control in a WPF form: The IE 9 page displays this HTML correctly – you see the rounded corners and shadow displayed. Obviously the latter rendering using the Web Browser control in a WPF application is a bit lacking. Not only are the new CSS features missing but the page also renders in Internet Explorer’s quirks mode so all the margins, padding etc. behave differently by default, even though there’s a CSS reset applied on this page. If you’re building an application that intends to use the Web Browser control for a live preview of some HTML this is clearly undesirable. Feature Delegation via Registry Hacks Fortunately starting with Internet Explore 8 and later there’s a fix for this problem via a registry setting. You can specify a registry key to specify which rendering mode and version of IE should be used by that application. These are not global mind you – they have to be enabled for each application individually. There are two different sets of keys for 32 bit and 64 bit applications. 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION Value Key: yourapplication.exe 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION Value Key: yourapplication.exe The value to set this key to is (taken from MSDN here) as decimal values: 9999 (0x270F) Internet Explorer 9. Webpages are displayed in IE9 Standards mode, regardless of the !DOCTYPE directive. 9000 (0x2328) Internet Explorer 9. Webpages containing standards-based !DOCTYPE directives are displayed in IE9 mode. 8888 (0x22B8) Webpages are displayed in IE8 Standards mode, regardless of the !DOCTYPE directive. 8000 (0x1F40) Webpages containing standards-based !DOCTYPE directives are displayed in IE8 mode. 7000 (0x1B58) Webpages containing standards-based !DOCTYPE directives are displayed in IE7 Standards mode.   The added key looks something like this in the Registry Editor: With this in place my Html Html Help Builder application which has wwhelp.exe as its main executable now works with HTML 5 and CSS 3 documents in the same way that Internet Explorer 9 does. Incidentally I accidentally added an ‘empty’ DWORD value of 0 to my EXE name and that worked as well giving me IE 9 rendering. Although not documented I suspect 0 (or an invalid value) will default to the installed browser. Don’t have a good way to test this but if somebody could try this with IE 8 installed that would be great: What happens when setting 9000 with IE 8 installed? What happens when setting 0 with IE 8 installed? Don’t forget to add Keys for Host Environments If you’re developing your application in Visual Studio and you run the debugger you may find that your application is still not rendering right, but if you run the actual generated EXE from Explorer or the OS command prompt it works. That’s because when you run the debugger in Visual Studio it wraps your application into a debugging host container. For this reason you might want to also add another registry key for yourapp.vshost.exe on your development machine. If you’re developing in Visual FoxPro make sure you add a key for vfp9.exe to see the rendering adjustments in the Visual FoxPro development environment. Cleaner HTML - no more HTML mangling! There are a number of additional benefits to setting up rendering of the Web Browser control to the IE 9 engine (or even the IE 8 engine) beyond the obvious rendering functionality. IE 9 actually returns your HTML in something that resembles the original HTML formatting, as opposed to the IE 7 default format which mangled the original HTML content. If you do the following in the WPF application: private void button2_Click(object sender, RoutedEventArgs e) { dynamic doc = this.webBrowser.Document; MessageBox.Show(doc.body.outerHtml); } you get different output depending on the rendering mode active. With the default IE 7 rendering you get: <BODY><DIV> <H1>Rounded Corners and Shadows - Creating Dialogs in CSS</H1> <DIV class=toolbarcontainer><A class=hoverbutton href="./"><IMG src="../../css/images/home.gif"> Home</A> <A class=hoverbutton href="RoundedCornersAndShadows.htm"><IMG src="../../css/images/refresh.gif"> Refresh</A> </DIV> <DIV class=containercontent> <FIELDSET><LEGEND>Plain Box</LEGEND><!-- Simple Box with rounded corners and shadow --> <DIV style="BORDER-BOTTOM: steelblue 2px solid; BORDER-LEFT: steelblue 2px solid; WIDTH: 550px; BORDER-TOP: steelblue 2px solid; BORDER-RIGHT: steelblue 2px solid" class="roundbox boxshadow"> <DIV style="BACKGROUND: khaki" class="boxcontenttext roundbox">Simple Rounded Corner Box. </DIV></DIV></FIELDSET> <FIELDSET><LEGEND>Box with Header</LEGEND> <DIV style="BORDER-BOTTOM: steelblue 2px solid; BORDER-LEFT: steelblue 2px solid; WIDTH: 550px; BORDER-TOP: steelblue 2px solid; BORDER-RIGHT: steelblue 2px solid" class="roundbox boxshadow"> <DIV class="gridheaderleft roundbox-top">Box with a Header</DIV> <DIV style="BACKGROUND: khaki" class="boxcontenttext roundbox-bottom">Simple Rounded Corner Box. </DIV></DIV></FIELDSET> <FIELDSET><LEGEND>Dialog Style Window</LEGEND> <DIV style="POSITION: relative; WIDTH: 450px" id=divDialog class="dialog boxshadow" jQuery16107208195684204002="2"> <DIV style="POSITION: relative" class=dialog-header> <DIV class=closebox></DIV>User Sign-in <DIV class=closebox jQuery16107208195684204002="3"></DIV></DIV> <DIV class=descriptionheader>This dialog is draggable and closable</DIV> <DIV class=dialog-content><LABEL>Username:</LABEL> <INPUT name=txtUsername value=" "> <LABEL>Password</LABEL> <INPUT name=txtPassword value=" "> <HR> <INPUT id=btnLogin value=Login type=button> </DIV> <DIV class=dialog-statusbar>Ready</DIV></DIV></FIELDSET> </DIV> <SCRIPT type=text/javascript>     $(document).ready(function () {         $("#divDialog")             .draggable({ handle: ".dialog-header" })             .closable({ handle: ".dialog-header",                 closeHandler: function () {                     alert("Window about to be closed.");                     return true;  // true closes - false leaves open                 }             });     }); </SCRIPT> </DIV></BODY> Now lest you think I’m out of my mind and create complete whacky HTML rooted in the last century, here’s the IE 9 rendering mode output which looks a heck of a lot cleaner and a lot closer to my original HTML of the page I’m accessing: <body> <div>         <h1>Rounded Corners and Shadows - Creating Dialogs in CSS</h1>     <div class="toolbarcontainer">         <a class="hoverbutton" href="./"> <img src="../../css/images/home.gif"> Home</a>         <a class="hoverbutton" href="RoundedCornersAndShadows.htm"> <img src="../../css/images/refresh.gif"> Refresh</a>     </div>         <div class="containercontent">     <fieldset>         <legend>Plain Box</legend>                <!-- Simple Box with rounded corners and shadow -->             <div style="border: 2px solid steelblue; width: 550px;" class="roundbox boxshadow">                              <div style="background: khaki;" class="boxcontenttext roundbox">                     Simple Rounded Corner Box.                 </div>             </div>     </fieldset>     <fieldset>         <legend>Box with Header</legend>         <div style="border: 2px solid steelblue; width: 550px;" class="roundbox boxshadow">                          <div class="gridheaderleft roundbox-top">Box with a Header</div>             <div style="background: khaki;" class="boxcontenttext roundbox-bottom">                 Simple Rounded Corner Box.             </div>         </div>     </fieldset>       <fieldset>         <legend>Dialog Style Window</legend>         <div style="width: 450px; position: relative;" id="divDialog" class="dialog boxshadow">             <div style="position: relative;" class="dialog-header">                 <div class="closebox"></div>                 User Sign-in             <div class="closebox"></div></div>             <div class="descriptionheader">This dialog is draggable and closable</div>                    <div class="dialog-content">                             <label>Username:</label>                 <input name="txtUsername" value=" " type="text">                 <label>Password</label>                 <input name="txtPassword" value=" " type="text">                                 <hr/>                                 <input id="btnLogin" value="Login" type="button">                        </div>             <div class="dialog-statusbar">Ready</div>         </div>     </fieldset>     </div> <script type="text/javascript">     $(document).ready(function () {         $("#divDialog")             .draggable({ handle: ".dialog-header" })             .closable({ handle: ".dialog-header",                 closeHandler: function () {                     alert("Window about to be closed.");                     return true;  // true closes - false leaves open                 }             });     }); </script>        </div> </body> IOW, in IE9 rendering mode IE9 is much closer (but not identical) to the original HTML from the page on the Web that we’re reading from. As a side note: Unfortunately, the browser feature emulation can't be applied against the Html Help (CHM) Engine in Windows which uses the Web Browser control (or COM interfaces anyway) to render Html Help content. I tried setting up hh.exe which is the help viewer, to use IE 9 rendering but a help file generated with CSS3 features will simply show in IE 7 mode. Bummer - this would have been a nice quick fix to allow help content served from CHM files to look better. HTML Editing leaves HTML formatting intact In the same vane, if you do any inline HTML editing in the control by setting content to be editable, IE 9’s control does a much more reasonable job of creating usable and somewhat valid HTML. It also leaves the original content alone other than the text your are editing or adding. No longer is the HTML output stripped of excess spaces and reformatted in IEs format. So if I do: private void button3_Click(object sender, RoutedEventArgs e) { dynamic doc = this.webBrowser.Document; doc.body.contentEditable = true; } and then make some changes to the document by typing into it using IE 9 mode, the document formatting stays intact and only the affected content is modified. The created HTML is reasonably clean (although it does lack proper XHTML formatting for things like <br/> <hr/>). This is very different from IE 7 mode which mangled the HTML as soon as the page was loaded into the control. Any editing you did stripped out all white space and lost all of your existing XHTML formatting. In IE 9 mode at least *most* of your original formatting stays intact. This is huge! In Html Help Builder I have supported HTML editing for a long time but the HTML mangling by the Web Browser control made it very difficult to edit the HTML later. Previously IE would mangle the HTML by stripping out spaces, upper casing all tags and converting many XHTML safe tags to its HTML 3 tags. Now IE leaves most of my document alone while editing, and creates cleaner and more compliant markup (with exception of self-closing elements like BR/HR). The end result is that I now have HTML editing in place that's much cleaner and actually capable of being manually edited. Caveats, Caveats, Caveats It wouldn't be Internet Explorer if there weren't some major compatibility issues involved in using this various browser version interaction. The biggest thing I ran into is that there are odd differences in some of the COM interfaces and what they return. I specifically ran into a problem with the document.selection.createRange() function which with IE 7 compatibility returns an expected text range object. When running in IE 8 or IE 9 mode however. I could not retrieve a valid text range with this code where loEdit is the WebBrowser control: loRange = loEdit.document.selection.CreateRange() The loRange object returned (here in FoxPro) had a length property of 0 but none of the other properties of the TextRange or TextRangeCollection objects were available. I figured this was due to some changed security settings but even after elevating the Intranet Security Zone and mucking with the other browser feature flags pertaining to security I had no luck. In the end I relented and used a JavaScript function in my editor document that returns a selection range object: function getselectionrange() { var range = document.selection.createRange(); return range; } and call that JavaScript function from my host applications code: *** Use a function in the document to get around HTML Editing issues loRange = loEdit.document.parentWindow.getselectionrange(.f.) and that does work correctly. This wasn't a big deal as I'm already loading a support script file into the editor page so all I had to do is add the function to this existing script file. You can find out more how to call script code in the Web Browser control from a host application in a previous post of mine. IE 8 and 9 also clamp down the security environment a little more than the default IE 7 control, so there may be other issues you run into. Other than the createRange() problem above I haven't seen anything else that is breaking in my code so far though and that's encouraging at least since it uses a lot of HTML document manipulation for the custom editor I've created (and would love to replace - any PROFESSIONAL alternatives anybody?) Registry Key Installation for your Application It’s important to remember that this registry setting is made per application, so most likely this is something you want to set up with your installer. Also remember that 32 and 64 bit settings require separate settings in the registry so if you’re creating your installer you most likely will want to set both keys in the registry preemptively for your application. I use Tarma Installer for all of my application installs and in Tarma I configure registry keys for both and set a flag to only install the latter key group in the 64 bit version: Because this setting is application specific you have to do this for every application you install unfortunately, but this also means that you can safely configure this setting in the registry because it is after only applied to your application. Another problem with install based installation is version detection. If IE 8 is installed I’d want 8000 for the value, if IE 9 is installed I want 9000. I can do this easily in code but in the installer this is much more difficult. I don’t have a good solution for this at the moment, but given that the app works with IE 7 mode now, IE 9 mode is just a bonus for the moment. If IE 9 is not installed and 9000 is used the default rendering will remain in use.   It sure would be nice if we could specify the IE rendering mode as a property, but I suspect the ActiveX container has to know before it loads what actual version to load up and once loaded can only load a single version of IE. This would account for this annoying application level configuration… Summary The registry feature emulation has been available for quite some time, but I just found out about it today and started experimenting around with it. I’m stoked to see that this is available as I’d pretty much given up in ever seeing any better rendering in the Web Browser control. Now at least my apps can take advantage of newer HTML features. Now if we could only get better HTML Editing support somehow <snicker>… ah can’t have everything.© Rick Strahl, West Wind Technologies, 2005-2011Posted in .NET  FoxPro  Windows  

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  • Windows Azure: General Availability of Web Sites + Mobile Services, New AutoScale + Alerts Support, No Credit Card Needed for MSDN

    - by ScottGu
    This morning we released a major set of updates to Windows Azure.  These updates included: Web Sites: General Availability Release of Windows Azure Web Sites with SLA Mobile Services: General Availability Release of Windows Azure Mobile Services with SLA Auto-Scale: New automatic scaling support for Web Sites, Cloud Services and Virtual Machines Alerts/Notifications: New email alerting support for all Compute Services (Web Sites, Mobile Services, Cloud Services, and Virtual Machines) MSDN: No more credit card requirement for sign-up All of these improvements are now available to use immediately (note: some are still in preview).  Below are more details about them. Web Sites: General Availability Release of Windows Azure Web Sites I’m incredibly excited to announce the General Availability release of Windows Azure Web Sites. The Windows Azure Web Sites service is perfect for hosting a web presence, building customer engagement solutions, and delivering business web apps.  Today’s General Availability release means we are taking off the “preview” tag from the Free and Standard (formerly called reserved) tiers of Windows Azure Web Sites.  This means we are providing: A 99.9% monthly SLA (Service Level Agreement) for the Standard tier Microsoft Support available on a 24x7 basis (with plans that range from developer plans to enterprise Premier support) The Free tier runs in a shared compute environment and supports up to 10 web sites. While the Free tier does not come with an SLA, it works great for rapid development and testing and enables you to quickly spike out ideas at no cost. The Standard tier, which was called “Reserved” during the preview, runs using dedicated per-customer VM instances for great performance, isolation and scalability, and enables you to host up to 500 different Web sites within them.  You can easily scale your Standard instances on-demand using the Windows Azure Management Portal.  You can adjust VM instance sizes from a Small instance size (1 core, 1.75GB of RAM), up to a Medium instance size (2 core, 3.5GB of RAM), or Large instance (4 cores and 7 GB RAM).  You can choose to run between 1 and 10 Standard instances, enabling you to easily scale up your web backend to 40 cores of CPU and 70GB of RAM: Today’s release also includes general availability support for custom domain SSL certificate bindings for web sites running using the Standard tier. Customers will be able to utilize certificates they purchase for their custom domains and use either SNI or IP based SSL encryption. SNI encryption is available for all modern browsers and does not require an IP address.  SSL certificates can be used for individual sites or wild-card mapped across multiple sites (we charge extra for the use of a SSL cert – but the fee is per-cert and not per site which means you pay once for it regardless of how many sites you use it with).  Today’s release also includes the following new features: Auto-Scale support Today’s Windows Azure release adds preview support for Auto-Scaling web sites.  This enables you to setup automatic scale rules based on the activity of your instances – allowing you to automatically scale down (and save money) when they are below a CPU threshold you define, and automatically scale up quickly when traffic increases.  See below for more details. 64-bit and 32-bit mode support You can now choose to run your standard tier instances in either 32-bit or 64-bit mode (previously they only ran in 32-bit mode).  This enables you to address even more memory within individual web applications. Memory dumps Memory dumps can be very useful for diagnosing issues and debugging apps. Using a REST API, you can now get a memory dump of your sites, which you can then use for investigating issues in Visual Studio Debugger, WinDbg, and other tools. Scaling Sites Independently Prior to today’s release, all sites scaled up/down together whenever you scaled any site in a sub-region. So you may have had to keep your proof-of-concept or testing sites in a separate sub-region if you wanted to keep them in the Free tier. This will no longer be necessary.  Windows Azure Web Sites can now mix different tier levels in the same geographic sub-region. This allows you, for example, to selectively move some of your sites in the West US sub-region up to Standard tier when they require the features, scalability, and SLA of the Standard tier. Full pricing details on Windows Azure Web Sites can be found here.  Note that the “Shared Tier” of Windows Azure Web Sites remains in preview mode (and continues to have discounted preview pricing).  Mobile Services: General Availability Release of Windows Azure Mobile Services I’m incredibly excited to announce the General Availability release of Windows Azure Mobile Services.  Mobile Services is perfect for building scalable cloud back-ends for Windows 8.x, Windows Phone, Apple iOS, Android, and HTML/JavaScript applications.  Customers We’ve seen tremendous adoption of Windows Azure Mobile Services since we first previewed it last September, and more than 20,000 customers are now running mobile back-ends in production using it.  These customers range from startups like Yatterbox, to university students using Mobile Services to complete apps like Sly Fox in their spare time, to media giants like Verdens Gang finding new ways to deliver content, and telcos like TalkTalk Business delivering the up-to-the-minute information their customers require.  In today’s Build keynote, we demonstrated how TalkTalk Business is using Windows Azure Mobile Services to deliver service, outage and billing information to its customers, wherever they might be. Partners When we unveiled the source control and Custom API features I blogged about two weeks ago, we enabled a range of new scenarios, one of which is a more flexible way to work with third party services.  The following blogs, samples and tutorials from our partners cover great ways you can extend Mobile Services to help you build rich modern apps: New Relic allows developers to monitor and manage the end-to-end performance of iOS and Android applications connected to Mobile Services. SendGrid eliminates the complexity of sending email from Mobile Services, saving time and money, while providing reliable delivery to the inbox. Twilio provides a telephony infrastructure web service in the cloud that you can use with Mobile Services to integrate phone calls, text messages and IP voice communications into your mobile apps. Xamarin provides a Mobile Services add on to make it easy building cross-platform connected mobile aps. Pusher allows quickly and securely add scalable real-time messaging functionality to Mobile Services-based web and mobile apps. Visual Studio 2013 and Windows 8.1 This week during //build/ keynote, we demonstrated how Visual Studio 2013, Mobile Services and Windows 8.1 make building connected apps easier than ever. Developers building Windows 8 applications in Visual Studio can now connect them to Windows Azure Mobile Services by simply right clicking then choosing Add Connected Service. You can either create a new Mobile Service or choose existing Mobile Service in the Add Connected Service dialog. Once completed, Visual Studio adds a reference to Mobile Services SDK to your project and generates a Mobile Services client initialization snippet automatically. Add Push Notifications Push Notifications and Live Tiles are a key to building engaging experiences. Visual Studio 2013 and Mobile Services make it super easy to add push notifications to your Windows 8.1 app, by clicking Add a Push Notification item: The Add Push Notification wizard will then guide you through the registration with the Windows Store as well as connecting your app to a new or existing mobile service. Upon completion of the wizard, Visual Studio will configure your mobile service with the WNS credentials, as well as add sample logic to your client project and your mobile service that demonstrates how to send push notifications to your app. Server Explorer Integration In Visual Studio 2013 you can also now view your Mobile Services in the the Server Explorer. You can add tables, edit, and save server side scripts without ever leaving Visual Studio, as shown on the image below: Pricing With today’s general availability release we are announcing that we will be offering Mobile Services in three tiers – Free, Standard, and Premium.  Each tier is metered using a simple pricing model based on the # of API calls (bandwidth is included at no extra charge), and the Standard and Premium tiers are backed by 99.9% monthly SLAs.  You can elastically scale up or down the number of instances you have of each tier to increase the # of API requests your service can support – allowing you to efficiently scale as your business grows. The following table summarizes the new pricing model (full pricing details here):   You can find the full details of the new pricing model here. Build Conference Talks The //BUILD/ conference will be packed with sessions covering every aspect of developing connected applications with Mobile Services. The best part is that, even if you can’t be with us in San Francisco, every session is being streamed live. Be sure not to miss these talks: Mobile Services – Soup to Nuts — Josh Twist Building Cross-Platform Apps with Windows Azure Mobile Services — Chris Risner Connected Windows Phone Apps made Easy with Mobile Services — Yavor Georgiev Build Connected Windows 8.1 Apps with Mobile Services — Nick Harris Who’s that user? Identity in Mobile Apps — Dinesh Kulkarni Building REST Services with JavaScript — Nathan Totten Going Live and Beyond with Windows Azure Mobile Services — Kirill Gavrylyuk , Paul Batum Protips for Windows Azure Mobile Services — Chris Risner AutoScale: Dynamically scale up/down your app based on real-world usage One of the key benefits of Windows Azure is that you can dynamically scale your application in response to changing demand. In the past, though, you have had to either manually change the scale of your application, or use additional tooling (such as WASABi or MetricsHub) to automatically scale your application. Today, we’re announcing that AutoScale will be built-into Windows Azure directly.  With today’s release it is now enabled for Cloud Services, Virtual Machines and Web Sites (Mobile Services support will come soon). Auto-scale enables you to configure Windows Azure to automatically scale your application dynamically on your behalf (without any manual intervention) so you can achieve the ideal performance and cost balance. Once configured it will regularly adjust the number of instances running in response to the load in your application. Currently, we support two different load metrics: CPU percentage Storage queue depth (Cloud Services and Virtual Machines only) We’ll enable automatic scaling on even more scale metrics in future updates. When to use Auto-Scale The following are good criteria for services/apps that will benefit from the use of auto-scale: The service/app can scale horizontally (e.g. it can be duplicated to multiple instances) The service/app load changes over time If your app meets these criteria, then you should look to leverage auto-scale. How to Enable Auto-Scale To enable auto-scale, simply navigate to the Scale tab in the Windows Azure Management Portal for the app/service you wish to enable.  Within the scale tab turn the Auto-Scale setting on to either CPU or Queue (for Cloud Services and VMs) to enable Auto-Scale.  Then change the instance count and target CPU settings to configure the Auto-Scale ranges you want to maintain. The image below demonstrates how to enable Auto-Scale on a Windows Azure Web-Site.  I’ve configured the web-site so that it will run using between 1 and 5 VM instances.  The exact # used will depend on the aggregate CPU of the VMs using the 40-70% range I’ve configured below.  If the aggregate CPU goes above 70%, then Windows Azure will automatically add new VMs to the pool (up to the maximum of 5 instances I’ve configured it to use).  If the aggregate CPU drops below 40% then Windows Azure will automatically start shutting down VMs to save me money: Once you’ve turned auto-scale on, you can return to the Scale tab at any point and select Off to manually set the number of instances. Using the Auto-Scale Preview With today’s update you can now, in just a few minutes, have Windows Azure automatically adjust the number of instances you have running  in your apps to keep your service performant at an even better cost. Auto-scale is being released today as a preview feature, and will be free until General Availability. During preview, each subscription is limited to 10 separate auto-scale rules across all of the resources they have (Web sites, Cloud services or Virtual Machines). If you hit the 10 limit, you can disable auto-scale for any resource to enable it for another. Alerts and Notifications Starting today we are now providing the ability to configure threshold based alerts on monitoring metrics. This feature is available for compute services (cloud services, VM, websites and mobiles services). Alerts provide you the ability to get proactively notified of active or impending issues within your application.  You can define alert rules for: Virtual machine monitoring metrics that are collected from the host operating system (CPU percentage, network in/out, disk read bytes/sec and disk write bytes/sec) and on monitoring metrics from monitoring web endpoint urls (response time and uptime) that you have configured. Cloud service monitoring metrics that are collected from the host operating system (same as VM), monitoring metrics from the guest VM (from performance counters within the VM) and on monitoring metrics from monitoring web endpoint urls (response time and uptime) that you have configured. For Web Sites and Mobile Services, alerting rules can be configured on monitoring metrics from monitoring endpoint urls (response time and uptime) that you have configured. Creating Alert Rules You can add an alert rule for a monitoring metric by navigating to the Setting -> Alerts tab in the Windows Azure Management Portal. Click on the Add Rule button to create an alert rule. Give the alert rule a name and optionally add a description. Then pick the service which you want to define the alert rule on: The next step in the alert creation wizard will then filter the monitoring metrics based on the service you selected:   Once created the rule will show up in your alerts list within the settings tab: The rule above is defined as “not activated” since it hasn’t tripped over the CPU threshold we set.  If the CPU on the above machine goes over the limit, though, I’ll get an email notifying me from an Windows Azure Alerts email address ([email protected]). And when I log into the portal and revisit the alerts tab I’ll see it highlighted in red.  Clicking it will then enable me to see what is causing it to fail, as well as view the history of when it has happened in the past. Alert Notifications With today’s initial preview you can now easily create alerting rules based on monitoring metrics and get notified on active or impending issues within your application that require attention. During preview, each subscription is limited to 10 alert rules across all of the services that support alert rules. No More Credit Card Requirement for MSDN Subscribers Earlier this month (during TechEd 2013), Windows Azure announced that MSDN users will get Windows Azure Credits every month that they can use for any Windows Azure services they want. You can read details about this in my previous Dev/Test blog post. Today we are making further updates to enable an easier Windows Azure signup for MSDN users. MSDN users will now not be required to provide payment information (e.g. no credit card) during sign-up, so long as they use the service within the included monetary credit for the billing period. For usage beyond the monetary credit, they can enable overages by providing the payment information and remove the spending limit. This enables a super easy, one page sign-up experience for MSDN users.  Simply sign-up for your Windows Azure trial using the same Microsoft ID that you use to manage your MSDN account, then complete the one page sign-up form below and you will be able to spend your free monthly MSDN credits (up to $150 each month) on any Windows Azure resource for dev/test:   This makes it trivially easy for every MDSN customer to start using Windows Azure today.  If you haven’t signed up yet, I definitely recommend checking it out. Summary Today’s release includes a ton of great features that enable you to build even better cloud solutions.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • You should NOT be writing jQuery in SharePoint if&hellip;

    - by Mark Rackley
    Yes… another one of these posts. What can I say? I’m a pot stirrer.. a rabble rouser *rabble rabble* jQuery in SharePoint seems to be a fairly polarizing issue with one side thinking it is the most awesome thing since Princess Leia as the slave girl in Return of the Jedi and the other half thinking it is the worst idea since Mannequin 2: On the Move. The correct answer is OF COURSE “it depends”. But what are those deciding factors that make jQuery an awesome fit or leave a bad taste in your mouth? Let’s see if I can drive the discussion here with some polarizing comments of my own… I know some of you are getting ready to leave your comments even now before reading the rest of the blog, which is great! Iron sharpens iron… These discussions hopefully open us up to understanding the entire process better and think about things in a different way. You should not be writing jQuery in SharePoint if you are not a developer… Let’s start off with my most polarizing and rant filled portion of the blog post. If you don’t know what you are doing or you don’t have a background that helps you understand the implications of what you are writing then you should not be writing jQuery in SharePoint! I truly believe that one of the biggest reasons for the jQuery haters is because of all the bad jQuery out there. If you don’t know what you are doing you can do some NASTY things! One of the best stories I’ve heard about this is from my good friend John Ferringer (@ferringer). John tells this story during our Mythbusters session we do together. One of his clients was undergoing a Denial of Service attack and they couldn’t figure out what was going on! After much searching they found that some genius jQuery developer wrote some code for an image rotator, but did not take into account what happens when there are no images to load! The code just kept hitting the servers over and over and over again which prevented anything else from getting done! Now, I’m NOT saying that I have not done the same sort of thing in the past or am immune from such mistakes. My point is that if you don’t know what you are doing, there are very REAL consequences that can have a major impact on your organization AND they will be hard to track down.  Think how happy your boss will be after you copy and pasted some jQuery from a blog without understanding what it does, it brings down the farm, AND it takes them 3 days to track it back to you.  :/ Good times will not be had. Like it or not JavaScript/jQuery is a programming language. While you .NET people sit on your high horses because your code is compiled and “runs faster” (also debatable), the rest of us will be actually getting work done and delivering solutions while you are trying to figure out why your widget won’t deploy. I can pick at that scab because I write .NET code too and speak from experience. I can do both, and do both well. So, I am not speaking from ignorance here. In JavaScript/jQuery you have variables, loops, conditionals, functions, arrays, events, and built in methods. If you are not a developer you just aren’t going to take advantage of all of that and use it correctly. Ahhh.. but there is hope! There is a lot of jQuery resources out there to help you learn and learn well! There are many experts on the subject that will gladly tell you when you are smoking crack. I just this minute saw a tweet from @cquick with a link to: “jQuery Fundamentals”. I just glanced through it and this may be a great primer for you aspiring jQuery devs. Take advantage of all the resources and become a developer! Hey, it will look awesome on your resume right? You should not be writing jQuery in SharePoint if it depends too much on client resources for a good user experience I’ve said it once and I’ll say it over and over until you understand. jQuery is executed on the client’s computer. Got it? If you are looping through hundreds of rows of data, searching through an enormous DOM, or performing many calculations it is going to take some time! AND if your user happens to be sitting on some old PC somewhere that they picked up at a garage sale their experience will be that much worse! If you can’t give the user a good experience they will not use the site. So, if jQuery is causing the user to have a bad experience, don’t use it. I sometimes go as far to say that you should NOT go to jQuery as a first option for external facing web sites because you have ZERO control over what the end user’s computer will be. You just can’t guarantee an awesome user experience all of the time. Ahhh… but you have no choice? (where have I heard that before?). Well… if you really have no choice, here are some tips to help improve the experience: Avoid screen scraping This is not 1999 and SharePoint is not an old green screen from a mainframe… so why are you treating it like it is? Screen scraping is time consuming and client intensive. Take advantage of tools like SPServices to do your data retrieval when possible. Fine tune your DOM searches A lot of time can be eaten up just searching the DOM and ignoring table rows that you don’t need. Write better jQuery to only loop through tables rows that you need, or only access specific elements you need. Take advantage of Element ID’s to return the one element you are looking for instead of looping through all the DOM over and over again. Write better jQuery Remember this is development. Think about how you can write cleaner, faster jQuery. This directly relates to the previous point of improving your DOM searches, but also when using arrays, variables and loops. Do you REALLY need to loop through that array 3 times? How can you knock it down to 2 times or even 1? When you have lots of calculations and data that you are manipulating every operation adds up. Think about how you can streamline it. Back in the old days before RAM was abundant, Cores were plentiful and dinosaurs roamed the earth, us developers had to take performance into account in everything we did. It’s a lost art that really needs to be used here. You should not be writing jQuery in SharePoint if you are sending a lot of data over the wire… Developer:  “Awesome… you can easily call SharePoint’s web services to retrieve and write data using SPServices!” Administrator: “Crap! you can easily call SharePoint’s web services to retrieve and write data using SPServices!” SPServices may indeed be the best thing that happened to SharePoint since the invention of SharePoint Saturdays by Godfather Lotter… BUT you HAVE to use it wisely! (I REFUSE to make the Spiderman reference). If you do not know what you are doing your code will bring back EVERY field and EVERY row from a list and push that over the internet with all that lovely XML wrapped around it. That can be a HUGE amount of data and will GREATLY impact performance! Calling several web service methods at the same time can cause the same problem and can negatively impact your SharePoint servers. These problems, thankfully, are not difficult to rectify if you are careful: Limit list data retrieved Use CAML to reduce the number of rows returned and limit the fields returned using ViewFields.  You should definitely be doing this regardless. If you aren’t I hope your admin thumps you upside the head. Batch large list updates You may or may not have noticed that if you try to do large updates (hundreds of rows) that the performance is either completely abysmal or it fails over half the time. You can greatly improve performance and avoid timeouts by breaking up your updates into several smaller updates. I don’t know if there is a magic number for best performance, it really depends on how much data you are sending back more than the number of rows. However, I have found that 200 rows generally works well.  Play around and find the right number for your situation. Delay Web Service calls when possible One of the cool things about jQuery and SPServices is that you can delay queries to the server until they are actually needed instead of doing them all at once. This can lead to performance improvements over DataViewWebParts and even .NET code in the right situations. So, don’t load the data until it’s needed. In some instances you may not need to retrieve the data at all, so why retrieve it ALL the time? You should not be writing jQuery in SharePoint if there is a better solution… jQuery is NOT the silver bullet in SharePoint, it is not the answer to every question, it is just another tool in the developers toolkit. I urge all developers to know what options exist out there and choose the right one! Sometimes it will be jQuery, sometimes it will be .NET,  sometimes it will be XSL, and sometimes it will be some other choice… So, when is there a better solution to jQuery? When you can’t get away from performance problems Sometimes jQuery will just give you horrible performance regardless of what you do because of unavoidable obstacles. In these situations you are going to have to figure out an alternative. Can I do it with a DVWP or do I have to crack open Visual Studio? When you need to do something that jQuery can’t do There are lots of things you can’t do in jQuery like elevate privileges, event handlers, workflows, or interact with back end systems that have no web service interface. It just can’t do everything. When it can be done faster and more efficiently another way Why are you spending time to write jQuery to do a DataViewWebPart that would take 5 minutes? Or why are you trying to implement complicated logic that would be simple to do in .NET? If your answer is that you don’t have the option, okay. BUT if you do have the option don’t reinvent the wheel! Take advantage of the other tools. The answer is not always jQuery… sorry… the kool-aid tastes good, but sweet tea is pretty awesome too. You should not be using jQuery in SharePoint if you are a moron… Let’s finish up the blog on a high note… Yes.. it’s true, I sometimes type things just to get a reaction… guess this section title might be a good example, but it feels good sometimes just to type the words that a lot of us think… So.. don’t be that guy! Another good buddy of mine that works for Microsoft told me. “I loved jQuery in SharePoint…. until I had to support it.”. He went on to explain that some user was making several web service calls on a page using jQuery and then was calling Microsoft and COMPLAINING because the page took so long to load… DUH! What do you expect to happen when you are pushing that much data over the wire and are making that many web service calls at once!! It’s one thing to write that kind of code and accept it’s just going to take a while, it’s COMPLETELY another issue to do that and then complain when it’s not lightning fast!  Someone’s gene pool needs some chlorine. So, I think this is a nice summary of the blog… DON’T be that guy… don’t be a moron. How can you stop yourself from being a moron? Ah.. glad you asked, here are some tips: Think Is jQuery the right solution to my problem? Is there a better approach? What are the implications and pitfalls of using jQuery in this situation? Search What are others doing? Does someone have a better solution? Is there a third party library that does the same thing I need? Plan Write good jQuery. Limit calculations and data sent over the wire and don’t reinvent the wheel when possible. Test Okay, it works well on your machine. Try it on others ESPECIALLY if this is for an external site. Test with empty data. Test with hundreds of rows of data. Test as many scenarios as possible. Monitor those server resources to see the impact there as well. Ask the experts As smart as you are, there are people smarter than you. Even the experts talk to each other to make sure they aren't doing something stupid. And for the MOST part they are pretty nice guys. Marc Anderson and Christophe Humbert are two guys who regularly keep me in line. Make sure you aren’t doing something stupid. Repeat So, when you think you have the best solution possible, repeat the steps above just to be safe.  Conclusion jQuery is an awesome tool and has come in handy on many occasions. I’m even teaching a 1/2 day SharePoint & jQuery workshop at the upcoming SPTechCon in Boston if you want to berate me in person. However, it’s only as awesome as the developer behind the keyboard. It IS development and has its pitfalls. Knowledge and experience are invaluable to giving the user the best experience possible.  Let’s face it, in the end, no matter our opinions, prejudices, or ego providing our clients, customers, and users with the best solution possible is what counts. Period… end of sentence…

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  • VS 2012 Code Review &ndash; Before Check In OR After Check In?

    - by Tarun Arora
    “Is Code Review Important and Effective?” There is a consensus across the industry that code review is an effective and practical way to collar code inconsistency and possible defects early in the software development life cycle. Among others some of the advantages of code reviews are, Bugs are found faster Forces developers to write readable code (code that can be read without explanation or introduction!) Optimization methods/tricks/productive programs spread faster Programmers as specialists "evolve" faster It's fun “Code review is systematic examination (often known as peer review) of computer source code. It is intended to find and fix mistakes overlooked in the initial development phase, improving both the overall quality of software and the developers' skills. Reviews are done in various forms such as pair programming, informal walkthroughs, and formal inspections.” Wikipedia No where does the definition mention whether its better to review code before the code has been committed to version control or after the commit has been performed. No matter which side you favour, Visual Studio 2012 allows you to request for a code review both before check in and also request for a review after check in. Let’s weigh the pros and cons of the approaches independently. Code Review Before Check In or Code Review After Check In? Approach 1 – Code Review before Check in Developer completes the code and feels the code quality is appropriate for check in to TFS. The developer raises a code review request to have a second pair of eyes validate if the code abides to the recommended best practices, will not result in any defects due to common coding mistakes and whether any optimizations can be made to improve the code quality.                                             Image 1 – code review before check in Pros Everything that gets committed to source control is reviewed. Minimizes the chances of smelly code making its way into the code base. Decreases the cost of fixing bugs, remember, the earlier you find them, the lesser the pain in fixing them. Cons Development Code Freeze – Since the changes aren’t in the source control yet. Further development can only be done off-line. The changes have not been through a CI build, hard to say whether the code abides to all build quality standards. Inconsistent! Cumbersome to track the actual code review process.  Not every change to the code base is worth reviewing, a lot of effort is invested for very little gain. Approach 2 – Code Review after Check in Developer checks in, random code reviews are performed on the checked in code.                                                      Image 2 – Code review after check in Pros The code has already passed the CI build and run through any code analysis plug ins you may have running on the build server. Instruct the developer to ensure ZERO fx cop, style cop and static code analysis before check in. Code is cleaner and smell free even before the code review. No Offline development, developers can continue to develop against the source control. Cons Bad code can easily make its way into the code base. Since the review take place much later in the cycle, the cost of fixing issues can prove to be much higher. Approach 3 – Hybrid Approach The community advocates a more hybrid approach, a blend of tooling and human accountability quotient.                                                               Image 3 – Hybrid Approach 1. Code review high impact check ins. It is not possible to review everything, by setting up code review check in policies you can end up slowing your team. More over, the code that you are reviewing before check in hasn't even been through a green CI build either. 2. Tooling. Let the tooling work for you. By running static analysis, fx cop, style cop and other plug ins on the build agent, you can identify the real issues that in my opinion can't possibly be identified using human reviews. Configure the tooling to report back top 10 issues every day. Mandate the manual code review of individuals who keep making it to this list of shame more often. 3. During Merge. I would prefer eliminating some of the other code issues during merge from Main branch to the release branch. In a scrum project this is still easier because cheery picking the merges is a possibility and the size of code being reviewed is still limited. Let the tooling work for you, if some one breaks the CI build often, put them on a gated check in build course until you see improvement. If some one appears on the top 10 list of shame generated via the build then ensure that all their code is reviewed till you see improvement. At the end of the day, the goal is to ensure that the code being delivered is top quality. By enforcing a code review before any check in, you force the developer to work offline or stay put till the review is complete. What do the experts say? So I asked a few expects what they thought of “Code Review quality gate before Checking in code?" Terje Sandstrom | Microsoft ALM MVP You mean a review quality gate BEFORE checking in code????? That would mean a lot of code staying either local or in shelvesets, and not even been through a CI build, and a green CI build being the main criteria for going further, f.e. to the review state. I would not like code laying around with no checkin’s. Having a requirement that code is checked in small pieces, 4-8 hours work max, and AT LEAST daily checkins, a manual code review comes second down the lane. I would expect review quality gates to happen before merging back to main, or before merging to release.  But that would all be on checked-in code.  Branching is absolutely one way to ease the pain.   Another way we are using is automatic quality builds, running metrics, coverage, static code analysis.  Unfortunately it takes some time, would be great to be on CI’s – but…., so it’s done scheduled every night. Based on this we get, among other stuff,  top 10 lists of suspicious code, which is then subjected to reviews.  If a person seems to be very popular on these top 10 lists, we subject every check in from that person to a review for a period. That normally helps.   None of the clients I have can afford to have every checkin reviewed, so we need to find ways around it. I don’t disagree with the nicety of having all the code reviewed, but I find it hard to find those resources in today’s enterprises. David V. Corbin | Visual Studio ALM Ranger I tend to agree with both sides. I hate having code that is not checked in, but at the same time hate having “bad” code in the repository. I have found that branching is one approach to solving this dilemma. Code is checked into the private/feature branch before the review, but is not merged over to the “official” branch until after the review. I advocate both, depending on circumstance (especially team dynamics)   - The “pre-checkin” is usually for elements that may impact the project as a whole. Think of it as another “gate” along with passing unit tests. - The “post-checkin” may very well not be at the changeset level, but correlates to a review at the “user story” level.   Again, this depends on team dynamics in play…. Robert MacLean | Microsoft ALM MVP I do not think there is no right answer for the industry as a whole. In short the question is why do you do reviews? Your question implies risk mitigation, so in low risk areas you can get away with it after check in while in high risk you need to do it before check in. An example is those new to a team or juniors need it much earlier (maybe that is before checkin, maybe that is soon after) than seniors who have shipped twenty sprints on the team. Abhimanyu Singhal | Visual Studio ALM Ranger Depends on per scenario basis. We recommend post check-in reviews when: 1. We don't want to block other checks and processes on manual code reviews. Manual reviews take time, and some pieces may not require manual reviews at all. 2. We need to trace all changes and track history. 3. We have a code promotion strategy/process in place. For risk mitigation, post checkin code can be promoted to Accepted branches. Or can be rejected. Pre Checkin Reviews are used when 1. There is a high risk factor associated 2. Reviewers are generally (most of times) have immediate availability. 3. Team does not have strict tracking needs. Simply speaking, no single process fits all scenarios. You need to select what works best for your team/project. Thomas Schissler | Visual Studio ALM Ranger This is an interesting discussion, I’m right now discussing details about executing code reviews with my teams. I see and understand the aspects you brought in, but there is another side as well, I’d like to point out. 1.) If you do reviews per check in this is not very practical as a hard rule because this will disturb the flow of the team very often or it will lead to reduce the checkin frequency of the devs which I would not accept. 2.) If you do later reviews, for example if you review PBIs, it is not easy to find out which code you should review. Either you review all changesets associate with the PBI, but then you might review code which has been changed with a later checkin and the dev maybe has already fixed the issue. Or you review the diff of the latest changeset of the PBI with the first but then you might also review changes of other PBIs. Jakob Leander | Sr. Director, Avanade In my experience, manual code review: 1. Does not get done and at the very least does not get redone after changes (regardless of intentions at start of project) 2. When a project actually do it, they often do not do it right away = errors pile up 3. Requires a lot of time discussing/defining the standard and for the team to learn it However code review is very important since e.g. even small memory leaks in a high volume web solution have big consequences In the last years I have advocated following approach for code review - Architects up front do “at least one best practice example” of each type of component and tell the team. Copy from this one. This should include error handling, logging, security etc. - Dev lead on project continuously browse code to validate that the best practices are used. Especially that patterns etc. are not broken. You can do this formally after each sprint/iteration if you want. Once this is validated it is unlikely to “go bad” even during later code changes Agree with customer to rely on static code analysis from Visual Studio as the one and only coding standard. This has HUUGE benefits - You can easily tweak to reach the level you desire together with customer - It is easy to measure for both developers/management - It is 100% consistent across code base - It gets validated all the time so you never end up getting hammered by a customer review in the end - It is easy to tell the developer that you do not want code back unless it has zero errors = minimize communication You need to track this at least during nightly builds and make sure team sees total # issues. Do not allow #issues it to grow uncontrolled. On the project I run I require code analysis to have run on code before checkin (checkin rule). This means -  You have to have clean compile (or CA wont run) so this is extra benefit = very few broken builds - You can change a few of the rules to compile as errors instead of warnings. I often do this for “missing dispose” issues which you REALLY do not want in your app Tip: Place your custom CA rules files as part of solution. That  way it works when you do branching etc. (path to CA file is relative in VS) Some may argue that CA is not as good as manual inspection. But since manual inspection in reality suffers from the 3 issues in start it is IMO a MUCH better (and much cheaper) approach from helicopter perspective Tirthankar Dutta | Director, Avanade I think code review should be run both before and after check ins. There are some code metrics that are meant to be run on the entire codebase … Also, especially on multi-site projects, one should strive to architect in a way that lets men manage the framework while boys write the repetitive code… scales very well with the need to review less by containment and imposing architectural restrictions to emphasise the design. Bruno Capuano | Microsoft ALM MVP For code reviews (means peer reviews) in distributed team I use http://www.vsanywhere.com/default.aspx  David Jobling | Global Sr. Director, Avanade Peer review is the only way to scale and its a great practice for all in the team to learn to perform and accept. In my experience you soon learn who's code to watch more than others and tune the attention. Mikkel Toudal Kristiansen | Manager, Avanade If you have several branches in your code base, you will need to merge often. This requires manual merging, when a file has been changed in both branches. It offers a good opportunity to actually review to changed code. So my advice is: Merging between branches should be done as often as possible, it should be done by a senior developer, and he/she should perform a full code review of the code being merged. As for detecting architectural smells and code smells creeping into the code base, one really good third party tools exist: Ndepend (http://www.ndepend.com/, for static code analysis of the current state of the code base). You could also consider adding StyleCop to the solution. Jesse Houwing | Visual Studio ALM Ranger I gave a presentation on this subject on the TechDays conference in NL last year. See my presentation and slides here (talk in Dutch, but English presentation): http://blog.jessehouwing.nl/2012/03/did-you-miss-my-techdaysnl-talk-on-code.html  I’d like to add a few more points: - Before/After checking is mostly a trust issue. If you have a team that does diligent peer reviews and regularly talk/sit together or peer review, there’s no need to enforce a before-checkin policy. The peer peer-programming and regular feedback during development can take care of most of the review requirements as long as the team isn’t under stress. - Under stress, enforce pre-checkin reviews, it might sound strange, if you’re already under time or budgetary constraints, but it is under such conditions most real issues start to be created or pile up. - Use tools to catch most common errors, Code Analysis/FxCop was already mentioned. HP Fortify, Resharper, Coderush etc can help you there. There are also a lot of 3rd party rules you can add to Code Analysis. I’ve written a few myself (http://fccopcontrib.codeplex.com) and various teams from Microsoft have added their own rules (MSOCAF for SharePoint, WSSF for WCF). For common errors that keep cropping up, see if you can define a rule. It’s much easier. But more importantly make sure you have a good help page explaining *WHY* it's wrong. If you have small feature or developer branches/shelvesets, you might want to review pre-merge. It’s still better to do peer reviews and peer programming, but the most important thing is that bad quality code doesn’t make it into the important branch. So my philosophy: - Use tooling as much as possible. - Make sure the team understands the tooling and the importance of the things it flags. It’s too easy to just click suppress all to ignore the warnings. - Under stress, tighten process, it’s under stress that the problems of late reviews will really surface - Most importantly if you do reviews do them as early as possible, but never later than needed. In other words, pre-checkin/post checking doesn’t really matter, as long as the review is done before the code is released. It’ll just be much more expensive to fix any review outcomes the later you find them. --- I would love to hear what you think!

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  • Designing for the future

    - by Dennis Vroegop
    User interfaces and user experience design is a fast moving field. It’s something that changes pretty quick: what feels fresh today will look outdated tomorrow. I remember the day I first got a beta version of Windows 95 and I felt swept away by the user interface of the OS. It felt so modern! If I look back now, it feels old. Well, it should: the design is 17 years old which is an eternity in our field. Of course, this is not limited to UI. Same goes for many industries. I want you to think back of the cars that amazed you when you were in your teens (if you are in your teens then this may not apply to you). Didn’t they feel like part of the future? Didn’t you think that this was the ultimate in designs? And aren’t those designs hopelessly outdated today (again, depending on your age, it may just be me)? Let’s review the Win95 design: And let’s compare that to Windows 7: There are so many differences here, I wouldn’t even know where to start explaining them. The general feeling however is one of more usability: studies have shown Windows 7 is much easier to understand for new users than the older versions of Windows did. Of course, experienced Windows users didn’t like it: people are usually afraid of changes and like to stick to what they know. But for new users this was a huge improvement. And that is what UX design is all about: make a product easier to use, with less training required and make users feel more productive. Still, there are areas where this doesn’t hold up. There are plenty examples of designs from the past that are still fresh today. But if you look closely at them, you’ll notice some subtle differences. This differences are what keep the designs fresh. A good example is the signs you’ll find on the road. They haven’t changed much over the years (otherwise people wouldn’t recognize them anymore) but they have been changing gradually to reflect changes in traffic. The same goes for computer interfaces. With each new product or version of a product, the UI and UX is changed gradually. Every now and then however, a bigger change is needed. Just think about the introduction of the Ribbon in Microsoft Office 2007: the whole UI was redesigned. A lot of old users (not in age, but in times of using older versions) didn’t like it a bit, but new users or casual users seem to be more efficient using the product. Which, of course, is exactly the reason behind the changes. I believe that a big engine behind the changes in User Experience design has been the web. In the old days (i.e. before the explosion of the internet) user interface design in Windows applications was limited to choosing the margins between your battleship gray buttons. When the web came along, and especially the web 2.0 where the browsers started to act more and more as application platforms, designers stepped in and made a huge impact. In the browser, they could do whatever they wanted. In the beginning this was limited to the darn blink tag but gradually people really started to think about UX. Even more so: the design of the UI and the whole experience was taken away from the developers and put into the hands of people who knew what they were doing: UX designers. This caused some problems. Everyone who has done a web project in the early 2000’s must have had the same experience: the designers give you a set of Photoshop files and tell you to translate it to HTML. Which, of course, is very hard to do. However, with new tooling and new standards this became much easier. The latest version of HTML and CSS has taken the responsibility for the design away from the developers and placed them in the capable hands of the designers. And that’s where that responsibility belongs, after all, I don’t want a designer to muck around in my c# code just as much as he or she doesn’t want me to poke in the sites style definitions. This change in responsibilities resulted in good looking but more important: better thought out user interfaces in websites. And when websites became more and more interactive, people started to expect the same sort of look and feel from their desktop applications. But that didn’t really happen. Most business applications still have that battleship gray look and feel. Ok, they may use a different color but we’re not talking colors here but usability. Now, you may not be able to read the Dutch captions, but even if you did you wouldn’t understand what was going on. At least, not when you first see it. You have to scan the screen, read all the labels, see how they are related to the other elements on the screen and then figure out what they do. If you’re an experienced user of this application however, this might be a good thing: you know what to do and you get all the information you need in one single screen. But for most applications this isn’t the case. A lot of people only use their computer for a limited time a day (a weird concept for me, but it happens) and need it to get something done and then get on with their lives. For them, a user interface experience like the above isn’t working. (disclaimer: I just picked a screenshot, I am not saying this is bad software but it is an example of about 95% of the Windows applications out there). For the knowledge worker, this isn’t a problem. They use one or two systems and they know exactly what they need to do to achieve their goal. They don’t want any clutter on their screen that distracts them from their task, they just want to be as efficient as possible. When they know the systems they are very productive. The point is, how long does it take to become productive? And: could they be even more productive if the UX was better? Are there things missing that they don’t know about? Are there better ways to achieve what they want to achieve? Also: could a system be designed in such a way that it is not only much more easy to work with but also less tiring? in the example above you need to switch between the keyboard and mouse a lot, something that we now know can be very tiring. The goal of most applications (being client apps or websites on any kind of device) is to provide information. Information is data that when given to the right people, on the right time, in the right place and when it is correct adds value for that person (please, remember that definition: I still hear the statement “the information was wrong” which doesn’t make sense: data can be wrong, information cannot be). So if a system provides data, how can we make sure the chances of becoming information is as high as possible? A good example of a well thought-out system that attempts this is the Zune client. It is a very good application, and I think the UX is much better than it’s main competitor iTunes. Have a look at both: On the left you see the iTunes screenshot, on the right the Zune. As you notice, the Zune screen has more images but less chrome (chrome being visuals not part of the data you want to show, i.e. edges around buttons). The whole thing is text oriented or image oriented, where that text or image is part of the information you need. What is important is big, what’s less important is smaller. Yet, everything you need to know at that point is present and your attention is drawn immediately to what you’re trying to achieve: information about music. You can easily switch between the content on your machine and content on your Zune player but clicking on the image of the player. But if you didn’t know that, you’d find out soon enough: the whole UX is designed in such a way that it invites you to play around. So sooner or later (probably sooner) you’d click on that image and you would see what it does. In the iTunes version it’s harder to find: the discoverability is a lot lower. For inexperienced people the Zune player feels much more natural than the iTunes player, and they get up to speed a lot faster. How does this all work? Why is this UX better? The answer lies in a project from Microsoft with the codename (it seems to be becoming the official name though) “Metro”. Metro is a design language, based on certain principles. When they thought about UX they took a good long look around them and went out in search of metaphors. And they found them. The team noticed that signage in streets, airports, roads, buildings and so on are usually very clear and very precise. These signs give you the information you need and nothing more. It’s simple, clearly understood and fast to understand. A good example are airport signs. Airports can be intimidating places, especially for the non-experienced traveler. In the early 1990’s Amsterdam Airport Schiphol decided to redesign all the signage to make the traveller feel less disoriented. They developed a set of guidelines for signs and implemented those. Soon, most airports around the world adopted these ideas and you see variations of the Dutch signs everywhere on the globe. The signs are text-oriented. Yes, there are icons explaining what it all means for the people who can’t read or don’t understand the language, but the basic sign language is text. It’s clear, it’s high-contrast and it’s easy to understand. One look at the sign and you know where to go. The only thing I don’t like is the green sign pointing to the emergency exit, but since this is the default style for emergency exits I understand why they did this. If you look at the Zune UI again, you’ll notice the similarities. Text oriented, little or no icons, clear usage of fonts and all the information you need. This design language has a set of principles: Clean, light, open and fast Content, not chrome Soulful and alive These are just a couple of the principles, you can read the whole philosophy behind Metro for Windows Phone 7 here. These ideas seem to work. I love my Windows Phone 7. It’s easy to use, it’s clear, there’s no clutter that I do not need. It works for me. And I noticed it works for a lot of other people as well, especially people who aren’t as proficient with computers as I am. You see these ideas in a lot other places. Corning, a manufacturer of glass, has made a video of possible usages of their products. It’s their glimpse into the future. You’ll notice that a lot of the UI in the screens look a lot like what Microsoft is doing with Metro (not coincidentally Corning is the supplier for the Gorilla glass display surface on the new SUR40 device (or Surface v2.0 as a lot of people call it)). The idea behind this vision is that data should be available everywhere where you it. Systems should be available at all times and data is presented in a clear and light manner so that you can turn that data into information. You don’t need a lot of fancy animations that only distract from the data. You want the data and you want it fast. Have a look at this truly inspiring video that made: This is what I believe the future will look like. Of course, not everything is possible, or even desirable. But it is a nice way to think about the future . I feel very strongly about designing applications in such a way that they add value to the user. Designing applications that turn data into information. Applications that make the user feel happy to use them. So… when are you going to drop the battleship-gray designs? Tags van Technorati: surface,design,windows phone 7,wp7,metro

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  • The case of the phantom ADF developer (and other yarns)

    - by Chris Muir
    A few years of ADF experience means I see common mistakes made by different developers, some I regularly make myself.  This post is designed to assist beginners to Oracle JDeveloper Application Development Framework (ADF) avoid a common ADF pitfall, the case of the phantom ADF developer [add Scooby-Doo music here]. ADF Business Components - triggers, default table values and instead of views. Oracle's JDeveloper tutorials help with the A-B-Cs of ADF development, typically built on the nice 'n safe demo schema provided by with the Oracle database such as the HR demo schema. However it's not too long until ADF beginners, having built up some confidence from learning with the tutorials and vanilla demo schemas, start building ADF Business Components based upon their own existing database schema objects.  This is where unexpected problems can sneak in. The crime Developers may encounter a surprising error at runtime when editing a record they just created or updated and committed to the database, based on their own existing tables, namely the error: JBO-25014: Another user has changed the row with primary key oracle.jbo.Key[x] ...where X is the primary key value of the row at hand.  In a production environment with multiple users this error may be legit, one of the other users has updated the row since you queried it.  Yet in a development environment this error is just plain confusing.  If developers are isolated in their own database, creating and editing records they know other users can't possibly be working with, or all the other developers have gone home for the day, how is this error possible? There are no other users?  It must be the phantom ADF developer! [insert dramatic music here] The following picture is what you'll see in the Business Component Browser, and you'll receive a similar error message via an ADF Faces page: A false conclusion What can possibly cause this issue if it isn't our phantom ADF developer?  Doesn't ADF BC implement record locking, locking database records when the row is modified in the ADF middle-tier by a user?  How can our phantom ADF developer even take out a lock if this is the case?  Maybe ADF has a bug, maybe ADF isn't implementing record locking at all?  Shouldn't we see the error "JBO-26030: Failed to lock the record, another user holds the lock" as we attempt to modify the record, why do we see JBO-25014? : Let's verify that ADF is in fact issuing the correct SQL LOCK-FOR-UPDATE statement to the database. First we need to verify ADF's locking strategy.  It is determined by the Application Module's jbo.locking.mode property.  The default (as of JDev 11.1.1.4.0 if memory serves me correct) and recommended value is optimistic, and the other valid value is pessimistic. Next we need a mechanism to check that ADF is issuing the LOCK statements to the database.  We could ask DBAs to monitor locks with OEM, but optimally we'd rather not involve overworked DBAs in this process, so instead we can use the ADF runtime setting –Djbo.debugoutput=console.  At runtime this options turns on instrumentation within the ADF BC layer, which among a lot of extra detail displayed in the log window, will show the actual SQL statement issued to the database, including the LOCK statement we're looking to confirm. Setting our locking mode to pessimistic, opening the Business Components Browser of a JSF page allowing us to edit a record, say the CHARGEABLE field within a BOOKINGS record where BOOKING_NO = 1206, upon editing the record see among others the following log entries: [421] Built select: 'SELECT BOOKING_NO, EVENT_NO, RESOURCE_CODE, CHARGEABLE, MADE_BY, QUANTITY, COST, STATUS, COMMENTS FROM BOOKINGS Bookings'[422] Executing LOCK...SELECT BOOKING_NO, EVENT_NO, RESOURCE_CODE, CHARGEABLE, MADE_BY, QUANTITY, COST, STATUS, COMMENTS FROM BOOKINGS Bookings WHERE BOOKING_NO=:1 FOR UPDATE NOWAIT[423] Where binding param 1: 1206  As can be seen on line 422, in fact a LOCK-FOR-UPDATE is indeed issued to the database.  Later when we commit the record we see: [441] OracleSQLBuilder: SAVEPOINT 'BO_SP'[442] OracleSQLBuilder Executing, Lock 1 DML on: BOOKINGS (Update)[443] UPDATE buf Bookings>#u SQLStmtBufLen: 210, actual=62[444] UPDATE BOOKINGS Bookings SET CHARGEABLE=:1 WHERE BOOKING_NO=:2[445] Update binding param 1: N[446] Where binding param 2: 1206[447] BookingsView1 notify COMMIT ... [448] _LOCAL_VIEW_USAGE_model_Bookings_ResourceTypesView1 notify COMMIT ... [449] EntityCache close prepared statement ....and as a result the changes are saved to the database, and the lock is released. Let's see what happens when we use the optimistic locking mode, this time to change the same BOOKINGS record CHARGEABLE column again.  As soon as we edit the record we see little activity in the logs, nothing to indicate any SQL statement, let alone a LOCK has been taken out on the row. However when we save our records by issuing a commit, the following is recorded in the logs: [509] OracleSQLBuilder: SAVEPOINT 'BO_SP'[510] OracleSQLBuilder Executing doEntitySelect on: BOOKINGS (true)[511] Built select: 'SELECT BOOKING_NO, EVENT_NO, RESOURCE_CODE, CHARGEABLE, MADE_BY, QUANTITY, COST, STATUS, COMMENTS FROM BOOKINGS Bookings'[512] Executing LOCK...SELECT BOOKING_NO, EVENT_NO, RESOURCE_CODE, CHARGEABLE, MADE_BY, QUANTITY, COST, STATUS, COMMENTS FROM BOOKINGS Bookings WHERE BOOKING_NO=:1 FOR UPDATE NOWAIT[513] Where binding param 1: 1205[514] OracleSQLBuilder Executing, Lock 2 DML on: BOOKINGS (Update)[515] UPDATE buf Bookings>#u SQLStmtBufLen: 210, actual=62[516] UPDATE BOOKINGS Bookings SET CHARGEABLE=:1 WHERE BOOKING_NO=:2[517] Update binding param 1: Y[518] Where binding param 2: 1205[519] BookingsView1 notify COMMIT ... [520] _LOCAL_VIEW_USAGE_model_Bookings_ResourceTypesView1 notify COMMIT ... [521] EntityCache close prepared statement Again even though we're seeing the midtier delay the LOCK statement until commit time, it is in fact occurring on line 412, and released as part of the commit issued on line 419.  Therefore with either optimistic or pessimistic locking a lock is indeed issued. Our conclusion at this point must be, unless there's the unlikely cause the LOCK statement is never really hitting the database, or the even less likely cause the database has a bug, then ADF does in fact take out a lock on the record before allowing the current user to update it.  So there's no way our phantom ADF developer could even modify the record if he tried without at least someone receiving a lock error. Hmm, we can only conclude the locking mode is a red herring and not the true cause of our problem.  Who is the phantom? At this point we'll need to conclude that the error message "JBO-25014: Another user has changed" is somehow legit, even though we don't understand yet what's causing it. This leads onto two further questions, how does ADF know another user has changed the row, and what's been changed anyway? To answer the first question, how does ADF know another user has changed the row, the Fusion Guide's section 4.10.11 How to Protect Against Losing Simultaneous Updated Data , that details the Entity Object Change-Indicator property, gives us the answer: At runtime the framework provides automatic "lost update" detection for entity objects to ensure that a user cannot unknowingly modify data that another user has updated and committed in the meantime. Typically, this check is performed by comparing the original values of each persistent entity attribute against the corresponding current column values in the database at the time the underlying row is locked. Before updating a row, the entity object verifies that the row to be updated is still consistent with the current state of the database.  The guide further suggests to make this solution more efficient: You can make the lost update detection more efficient by identifying any attributes of your entity whose values you know will be updated whenever the entity is modified. Typical candidates include a version number column or an updated date column in the row.....To detect whether the row has been modified since the user queried it in the most efficient way, select the Change Indicator option to compare only the change-indicator attribute values. We now know that ADF BC doesn't use the locking mechanism at all to protect the current user against updates, but rather it keeps a copy of the original record fetched, separate to the user changed version of the record, and it compares the original record against the one in the database when the lock is taken out.  If values don't match, be it the default compare-all-columns behaviour, or the more efficient Change Indicator mechanism, ADF BC will throw the JBO-25014 error. This leaves one last question.  Now we know the mechanism under which ADF identifies a changed row, what we don't know is what's changed and who changed it? The real culprit What's changed?  We know the record in the mid-tier has been changed by the user, however ADF doesn't use the changed record in the mid-tier to compare to the database record, but rather a copy of the original record before it was changed.  This leaves us to conclude the database record has changed, but how and by who? There are three potential causes: Database triggers The database trigger among other uses, can be configured to fire PLSQL code on a database table insert, update or delete.  In particular in an insert or update the trigger can override the value assigned to a particular column.  The trigger execution is actioned by the database on behalf of the user initiating the insert or update action. Why this causes the issue specific to our ADF use, is when we insert or update a record in the database via ADF, ADF keeps a copy of the record written to the database.  However the cached record is instantly out of date as the database triggers have modified the record that was actually written to the database.  Thus when we update the record we just inserted or updated for a second time to the database, ADF compares its original copy of the record to that in the database, and it detects the record has been changed – giving us JBO-25014. This is probably the most common cause of this problem. Default values A second reason this issue can occur is another database feature, default column values.  When creating a database table the schema designer can define default values for specific columns.  For example a CREATED_BY column could be set to SYSDATE, or a flag column to Y or N.  Default values are only used by the database when a user inserts a new record and the specific column is assigned NULL.  The database in this case will overwrite the column with the default value. As per the database trigger section, it then becomes apparent why ADF chokes on this feature, though it can only specifically occur in an insert-commit-update-commit scenario, not the update-commit-update-commit scenario. Instead of trigger views I must admit I haven't double checked this scenario but it seems plausible, that of the Oracle database's instead of trigger view (sometimes referred to as instead of views).  A view in the database is based on a query, and dependent on the queries complexity, may support insert, update and delete functionality to a limited degree.  In order to support fully insertable, updateable and deletable views, Oracle introduced the instead of view, that gives the view designer the ability to not only define the view query, but a set of programmatic PLSQL triggers where the developer can define their own logic for inserts, updates and deletes. While this provides the database programmer a very powerful feature, it can cause issues for our ADF application.  On inserting or updating a record in the instead of view, the record and it's data that goes in is not necessarily the data that comes out when ADF compares the records, as the view developer has the option to practically do anything with the incoming data, including throwing it away or pushing it to tables which aren't used by the view underlying query for fetching the data. Readers are at this point reminded that this article is specifically about how the JBO-25014 error occurs in the context of 1 developer on an isolated database.  The article is not considering how the error occurs in a production environment where there are multiple users who can cause this error in a legitimate fashion.  Assuming none of the above features are the cause of the problem, and optimistic locking is turned on (this error is not possible if pessimistic locking is the default mode *and* none of the previous causes are possible), JBO-25014 is quite feasible in a production ADF application if 2 users modify the same record. At this point under project timelines pressure, the obvious fix for developers is to drop both database triggers and default values from the underlying tables.  However we must be careful that these legacy constructs aren't used and assumed to be in place by other legacy systems.  Dropping the database triggers or default value that the existing Oracle Forms  applications assumes and requires to be in place could cause unexpected behaviour and bugs in the Forms application.  Proficient software engineers would recognize such a change may require a partial or full regression test of the existing legacy system, a potentially costly and timely exercise, not ideal. Solving the mystery once and for all Luckily ADF has built in functionality to deal with this issue, though it's not a surprise, as Oracle as the author of ADF also built the database, and are fully aware of the Oracle database's feature set.  At the Entity Object attribute level, the Refresh After Insert and Refresh After Update properties.  Simply selecting these instructs ADF BC after inserting or updating a record to the database, to expect the database to modify the said attributes, and read a copy of the changed attributes back into its cached mid-tier record.  Thus next time the developer modifies the current record, the comparison between the mid-tier record and the database record match, and JBO-25014: Another user has changed" is no longer an issue. [Post edit - as per the comment from Oracle's Steven Davelaar below, as he correctly points out the above solution will not work for instead-of-triggers views as it relies on SQL RETURNING clause which is incompatible with this type of view] Alternatively you can set the Change Indicator on one of the attributes.  This will work as long as the relating column for the attribute in the database itself isn't inadvertently updated.  In turn you're possibly just masking the issue rather than solving it, because if another developer turns the Change Indicator back on the original issue will return.

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  • Windows 7 sometimes boots in VGA mode

    - by TuxRug
    I have an Asus G50VT-x5 laptop with nVidia GeForce9800M-GS graphics. Normally, Windows boots normally, but about 20% of the time (rough estimate), it will boot with the fallback VGA driver, maxing out at 800x600 with no Aero. I've checked the system logs and there is nothing indicating an error loading the nVidia driver. It even specifies in the logs that the Nvidia Display Driver service started successfully, even though it has booted in safe graphics mode. This has been happening for a while, but it's happening a little more often now than it was before. Since the first time my system exhibited this behavior, I have updated my graphics driver a handful of times. I used System Information for Windows to check for problems there, but the only thing that stood out was the following: Core Temperature 4486449 °C (8075639 °F) Shaders Temperature 1171513530 °C (2108724330 °F) I know this reading is incorrect, because my laptop is nowhere near the surface of the sun and my desk has not burst into flames. When it's opererating normally, I get a sane reading like [Core Temperature 58 °C (136 °F)] with no Shaders Temperature listed. All I have to do to resolve the issue is reboot. I have seen no stability issues with the graphics or anything else. A long time ago, I had an issue with this computer where my framerate would suddenly drop during a 3D game from 40fps to <1fps, but after looking at the temperature readout immediately after quitting a game, I removed the bottom panel and blew the dust out of the vent and heatsink. Since then I have no drops in framerate under any situation. I have uploaded a zip containing the SIW reports for when the problem is occurring and when the computer is operating normally. I don't have a paid account so it can only be downloaded 10 times, so please only download the reports if you think you can use them. If you try to download the reports and they are no longer available, please comment and I will re-upload them. If you want to look at the files, they are on Rapidshare. EDIT It happened again, and I looked a little deeper into the System logs. When this happens, there are a lot of errors about other device drivers unable to start. All of these errors are for PnP drivers. Also, my USB keyboard and mouse take a few moments before they actually start working, although this happens sometimes the first normal boot as well. I am quite sure this is related, so I am adding the pnp tag. Also, CHKDSK will not run on boot. Even if a check is scheduled or a volume is manually set as dirty, CHKDSK will be skipped entirely, not even leaving an entry in the System logs. I tried running CHKNTFS /D, which did not work. I then manually changed my HKLM\System\CurrentControlSet\Control\Session Manager BootExecute value to the default listed on Microsoft's website. That did not work either. I ended up booting to repair mode and running CHKDSK there, which found a number of minor inconsistencies on my system drive, but none on my data drive. I have no idea if this is related. Some more information for those who don't download my SIW report file: Antivirus and Firewall are ESET Smart Security I have three different virutalization programs installed: VMware Player, Windows Virtual PC, and VirtualBox. The network adapters for these show up in the log of failed device starts. EDIT 2 I tried running sfc /scannow, which reported that it found corrupted files that could not be fixed. The CBS log is extremely cryptic. I tried booting to my install disk, launching repair mode, and doing an offline sfc from there, which produced the same result.

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  • LINQ to SQL and missing Many to Many EntityRefs

    - by Rick Strahl
    Ran into an odd behavior today with a many to many mapping of one of my tables in LINQ to SQL. Many to many mappings aren’t transparent in LINQ to SQL and it maps the link table the same way the SQL schema has it when creating one. In other words LINQ to SQL isn’t smart about many to many mappings and just treats it like the 3 underlying tables that make up the many to many relationship. Iain Galloway has a nice blog entry about Many to Many relationships in LINQ to SQL. I can live with that – it’s not really difficult to deal with this arrangement once mapped, especially when reading data back. Writing is a little more difficult as you do have to insert into two entities for new records, but nothing that can’t be handled in a small business object method with a few lines of code. When I created a database I’ve been using to experiment around with various different OR/Ms recently I found that for some reason LINQ to SQL was completely failing to map even to the linking table. As it turns out there’s a good reason why it fails, can you spot it below? (read on :-}) Here is the original database layout: There’s an items table, a category table and a link table that holds only the foreign keys to the Items and Category tables for a typical M->M relationship. When these three tables are imported into the model the *look* correct – I do get the relationships added (after modifying the entity names to strip the prefix): The relationship looks perfectly fine, both in the designer as well as in the XML document: <Table Name="dbo.wws_Item_Categories" Member="ItemCategories"> <Type Name="ItemCategory"> <Column Name="ItemId" Type="System.Guid" DbType="uniqueidentifier NOT NULL" CanBeNull="false" /> <Column Name="CategoryId" Type="System.Guid" DbType="uniqueidentifier NOT NULL" CanBeNull="false" /> <Association Name="ItemCategory_Category" Member="Categories" ThisKey="CategoryId" OtherKey="Id" Type="Category" /> <Association Name="Item_ItemCategory" Member="Item" ThisKey="ItemId" OtherKey="Id" Type="Item" IsForeignKey="true" /> </Type> </Table> <Table Name="dbo.wws_Categories" Member="Categories"> <Type Name="Category"> <Column Name="Id" Type="System.Guid" DbType="UniqueIdentifier NOT NULL" IsPrimaryKey="true" IsDbGenerated="true" CanBeNull="false" /> <Column Name="ParentId" Type="System.Guid" DbType="UniqueIdentifier" CanBeNull="true" /> <Column Name="CategoryName" Type="System.String" DbType="NVarChar(150)" CanBeNull="true" /> <Column Name="CategoryDescription" Type="System.String" DbType="NVarChar(MAX)" CanBeNull="true" /> <Column Name="tstamp" AccessModifier="Internal" Type="System.Data.Linq.Binary" DbType="rowversion" CanBeNull="true" IsVersion="true" /> <Association Name="ItemCategory_Category" Member="ItemCategory" ThisKey="Id" OtherKey="CategoryId" Type="ItemCategory" IsForeignKey="true" /> </Type> </Table> However when looking at the code generated these navigation properties (also on Item) are completely missing: [global::System.Data.Linq.Mapping.TableAttribute(Name="dbo.wws_Item_Categories")] [global::System.Runtime.Serialization.DataContractAttribute()] public partial class ItemCategory : Westwind.BusinessFramework.EntityBase { private System.Guid _ItemId; private System.Guid _CategoryId; public ItemCategory() { } [global::System.Data.Linq.Mapping.ColumnAttribute(Storage="_ItemId", DbType="uniqueidentifier NOT NULL")] [global::System.Runtime.Serialization.DataMemberAttribute(Order=1)] public System.Guid ItemId { get { return this._ItemId; } set { if ((this._ItemId != value)) { this._ItemId = value; } } } [global::System.Data.Linq.Mapping.ColumnAttribute(Storage="_CategoryId", DbType="uniqueidentifier NOT NULL")] [global::System.Runtime.Serialization.DataMemberAttribute(Order=2)] public System.Guid CategoryId { get { return this._CategoryId; } set { if ((this._CategoryId != value)) { this._CategoryId = value; } } } } Notice that the Item and Category association properties which should be EntityRef properties are completely missing. They’re there in the model, but the generated code – not so much. So what’s the problem here? The problem – it appears – is that LINQ to SQL requires primary keys on all entities it tracks. In order to support tracking – even of the link table entity – the link table requires a primary key. Real obvious ain’t it, especially since the designer happily lets you import the table and even shows the relationship and implicitly the related properties. Adding an Id field as a Pk to the database and then importing results in this model layout: which properly generates the Item and Category properties into the link entity. It’s ironic that LINQ to SQL *requires* the PK in the middle – the Entity Framework requires that a link table have *only* the two foreign key fields in a table in order to recognize a many to many relation. EF actually handles the M->M relation directly without the intermediate link entity unlike LINQ to SQL. [updated from comments – 12/24/2009] Another approach is to set up both ItemId and CategoryId in the database which shows up in LINQ to SQL like this: This also work in creating the Category and Item fields in the ItemCategory entity. Ultimately this is probably the best approach as it also guarantees uniqueness of the keys and so helps in database integrity. It took me a while to figure out WTF was going on here – lulled by the designer to think that the properties should be when they were not. It’s actually a well documented feature of L2S that each entity in the model requires a Pk but of course that’s easy to miss when the model viewer shows it to you and even the underlying XML model shows the Associations properly. This is one of the issue with L2S of course – you have to play by its rules and once you hit one of those rules there’s no way around them – you’re stuck with what it requires which in this case meant changing the database.© Rick Strahl, West Wind Technologies, 2005-2010Posted in ADO.NET  LINQ  

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  • Make your CHM Help Files show HTML5 and CSS3 content

    - by Rick Strahl
    The HTML Help 1.0 specification aka CHM files, is pretty old. In fact, it's practically ancient as it was introduced in 1997 when Internet Explorer 4 was introduced. Html Help 1.0 is basically a completely HTML based Help system that uses a Help Viewer that internally uses Internet Explorer to render the HTML Help content. Because of its use of the Internet Explorer shell for rendering there were many security issues in the past, which resulted in locking down of the Web Browser control in Windows and also the Help Engine which caused some unfortunate side effects. Even so, CHM continues to be a popular help format because it is very easy to produce content for it, using plain HTML and because it works with many Windows application platforms out of the box. While there have been various attempts to replace CHM help files CHM files still seem to be a popular choice for many applications to display their help systems. The biggest alternative these days is no system based help at all, but links to online documentation. For Windows apps though it's still very common to see CHM help files and there are still a ton of CHM help out there and lots of tools (including our own West Wind Html Help Builder) that produce output for CHM files as well as Web output. Image is Everything and you ain't got it! One problem with the CHM engine is that it's stuck with an ancient Internet Explorer version for rendering. For example if you have help content that uses HTML5 or CSS3 content you might have an HTML Help topic like the following shown here in a full Web Browser instance of Internet Explorer: The page clearly uses some CSS3 features like rounded corners and box shadows that are rendered using plain CSS 3 features. Note that I used Internet Explorer on purpose here to demonstrate that IE9 on Windows 7 can properly render this content using some of the new features of CSS, but the same is true for all other recent versions of the major browsers (FireFox 3.1+, Safari 4.5+, WebKit 9+ etc.). Unfortunately if you take this nice and simple CSS3 content and run it through the HTML Help compiler to produce a CHM file the resulting output on the same machine looks a bit less flashy: All the CSS3 styling is gone and although the page display and functionality still works, but all the extra styling features are gone. This even though I am running this on a Windows 7 machine that has IE9 that should be able to render these CSS features. Bummer. Web Browser Control - perpetually stuck in IE 7 Mode The problem is the Web Browser/Shell Components in Windows. This component is and has been part of Windows for as long as Internet Explorer has been around, but the Web Browser control hasn't kept up with the latest versions of IE. In a nutshell the control is stuck in IE7 rendering mode for engine compatibility reasons by default. However, there is at least one way to fix this explicitly using Registry keys on a per application basis. The key point from that blog article is that you can override the IE rendering engine for a particular executable by setting one (or more) registry flags that tell the Windows Shell which version of the Internet Explorer rendering engine to load. An application that wishes to use a more recent version of Internet Explorer can then register itself during installation for the specific IE version desired and from then on the application will use that version of the Web Browser component. If the application is older than the specified version it falls back to the default version (IE 7 rendering). Forcing CHM files to display with IE9 (or later) Rendering Knowing that we can force the IE usage for a given process it's also possible to affect the CHM rendering by setting same keys on the executable that's hosting the CHM file. What that executable file is depends on the type of application as there are a number of ways that can launch the help engine. hh.exeThe standalone Windows CHM Help Viewer that launches when you launch a CHM from Windows Explorer. You can manually add hh.exe to the registry keys. YourApplication.exeIf you're using .NET or any tool that internally uses the hhControl ActiveX control to launch help content your application is your host. You should add your application's exe to the registry during application startup. foxhhelp9.exeIf you're building a FoxPro application that uses the built-in help features, foxhhelp9.exe is used to actually host the help controls. Make sure to add this executable to the registry. What to set You can configure the Internet Explorer version used for an application in the registry by specifying the executable file name and a value that specifies the IE version desired. There are two different sets of keys for 32 bit and 64 bit applications. 32 bit only or 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION Value Key: hh.exe 32 bit on 64 bit machine: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION Value Key: hh.exe Note that it's best to always set both values ideally when you install your application so it works regardless of which platform you run on. The value specified is a DWORD value and the interesting values are decimal 9000 for IE9 rendering mode depending on !DOCTYPE settings or 9999 for IE 9 standards mode always. You can use the same logic for 8000 and 8888 for IE8 and the final value of 7000 for IE7 (one has to wonder what they're going todo for version 10 to perpetuate that pattern). I think 9000 is the value you'd most likely want to use. 9000 means that IE9 will be used for rendering but unless the right doctypes are used (XHTML and HTML5 specifically) IE will still fall back into quirks mode as needed. This should allow existing pages to continue to use the fallback engine while new pages that have the proper HTML doctype set can take advantage of the newest features. Here's an example of how I set the registry keys in my Tarma Installmate registry configuration: Note that I set all three values both under the Software and Wow6432Node keys so that this works regardless of where these EXEs are launched from. Even though all apps are 32 bit apps, the 64 bit (the default one shown selected) key is often used. So, now once I've set the registry key for hh.exe I can now launch my CHM help file from Explorer and see the following CSS3 IE9 rendered display: Summary It sucks that we have to go through all these hoops to get what should be natural behavior for an application to support the latest features available on a system. But it shouldn't be a surprise - the Windows Help team (if there even is such a thing) has not been known for forward looking technologies. It's a pretty big hassle that we have to resort to setting registry keys in order to get the Web Browser control and the internal CHM engine to render itself properly but at least it's possible to make it work after all. Using this technique it's possible to ship an application with a help file and allow your CHM help to display with richer CSS markup and correct rendering using the stricter and more consistent XHTML or HTML5 doctypes. If you provide both Web help and in-application help (and why not if you're building from a single source) you now can side step the issue of your customers asking: Why does my help file look so much shittier than the online help… No more!© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML5  Help  Html Help Builder  Internet Explorer  Windows   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Xobni Free Powers Up Outlook’s Search and Contacts

    - by Matthew Guay
    Want to find out more about your contacts, discover email trends, and even sync Yahoo! email accounts in Outlook?  Here’s how you can do this and more with Xobni Free. Email is one of the most important communications mediums today, but even with all of the advances in Outlook over the years it can still be difficult to keep track of conversations, files, and contacts.  Xobni makes it easy by indexing your emails and organizing them by sender.  You can use its powerful search to quickly find any email, find related messages, and then view more information about that contact with information from social networks.  And, to top it off, it even lets you view your Yahoo! emails directly in Outlook without upgrading to a Yahoo! Plus account.  Xobni runs in Outlook 2003, 2007, and 2010, including the 64 bit version of Outlook 2010, and users of older versions will especially enjoy the new features Xobni brings for free. Getting started Download the Xobni Free installer (link below), and run to start the installation.  Make sure to exit Outlook before installing.  Xobni may need to download additional files which may take a few moments. When the download is finished, proceed with the install as normal.  You can opt out of the Product Improvement Program at the end of the installation by unchecking the box.  Additionally, you are asked to share Xobni with your friends on social networks, but this is not required.   Next time you open Outlook, you’ll notice the new Xobni sidebar in Outlook.  You can choose to watch an introduction video that will help you quickly get up to speed on how Xobni works. While this is playing, Xobni is working at indexing your email in the background.  Once the first indexing is finished, click Let’s Go! to start using Xobni. Here’s how Xobni looks in Outlook 2010: Advanced Email Information Select an email, and now you can see lots of info about it in your new Xobni sidebar.   On the top of the sidebar, select the graph icon to see when and how often you email with a contact.  Each contact is given an Xobni rank so you can quickly see who you email the most.   You can see all related emails sorted into conversations, and also all attachments in the conversation, not just this email. Xobni can also show you all scheduled appointments and links exchanged with a contact, but this is only available in the Plus version.  If you’d rather not see the tab for a feature you can’t use, click Don’t show this tab to banish it from Xobni for good.   Searching emails from the Xobni toolbar is very fast, and you can preview a message by simply hovering over it from the search pane. Get More Information About Your Contacts Xobni’s coolest feature is its social integration.  Whenever you select an email, you may see a brief bio, picture, and more, all pulled from social networks.   Select one of the tabs to find more information.  You may need to login to view information on your contacts from certain networks. The Twitter tab lets you see recent tweets.  Xobni will search for related Twitter accounts, and will ask you to confirm if the choice is correct.   Now you can see this contact’s recent Tweets directly from Outlook.   The Hoovers tab can give you interesting information about the businesses you’re in contact with. If the information isn’t correct, you can edit it and add your own information.  Click the Edit button, and the add any information you want.   You can also remove a network you don’t wish to see.  Right-click on the network tabs, select Manage Extensions, and uncheck any you don’t want to see. But sometimes online contact just doesn’t cut it.  For these times, click on the orange folder button to request a contact’s phone number or schedule a time with them. This will open a new email message ready to send with the information you want.  Edit as you please, and send. Add Yahoo! Email to Outlook for Free One of Xobni’s neatest features is that it let’s you add your Yahoo! email account to Outlook for free.  Click the gear icon in the bottom of the Xobni sidebar and select Options to set it up. Select the Integration tab, and click Enable to add Yahoo! mail to Xobni. Sign in with your Yahoo! account, and make sure to check the Keep me signed in box. Note that you may have to re-signin every two weeks to keep your Yahoo! account connected.  Select I agree to finish setting it up. Xobni will now download and index your recent Yahoo! mail. Your Yahoo! messages will only show up in the Xobni sidebar.  Whenever you select a contact, you will see related messages from your Yahoo! account as well.  Or, you can search from the sidebar to find individual messages from your Yahoo! account.  Note the Y! logo beside Yahoo! messages.   Select a message to read it in the Sidebar.  You can open the email in Yahoo! in your browser, or can reply to it using your default Outlook email account. If you have many older messages in your Yahoo! account, make sure to go back to the Integration tab and select Index Yahoo! Mail to index all of your emails. Conclusion Xobni is a great tool to help you get more out of your daily Outlook experience.  Whether you struggle to find attachments a coworker sent you or want to access Yahoo! email from Outlook, Xobni might be the perfect tool for you.  And with the extra things you learn about your contacts with the social network integration, you might boost your own PR skills without even trying! Link Download Xobni Similar Articles Productive Geek Tips Speed up Windows Vista Start Menu Search By Limiting ResultsFix for New Contact Group Button Not Displaying in VistaGet Maps and Directions to Your Contacts in Outlook 2007Backup Windows Mail Messages and Contacts in VistaHow to Import Gmail Contacts Into Outlook 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs

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  • Hey, Google: It’s Time to Add Multi-Window Multitasking To Android

    - by Chris Hoffman
    In 2012, Google’s Dianne Hackborn threatened to revoke CyanogenMod’s access to the Android Market if they moved forward with adding “Cornerstone” multitasking to their custom ROM. Samsung has since created their own multi-window multitasking feature. Dianne Hackborn said this “is something that needs to be done at the mainline platform level” so apps wouldn’t break. She was right — Android needs this as a standard feature and it’s time for Google to provide it. Doesn’t Android Have Multitasking? Android originally stood out from Apple’s iOS with its powerful multitasking. Applications can continue running in the background while you’re using another application. This makes Android powerful — you can even have BitTorrent clients downloading files in the background while using another app. Android still kept the design of a single app on screen at a time. This made a lot of sense when Android only ran on smartphones with small screens. Today, Android runs on everything from smaller smartphones all the way up to huge “phablets” like the Galaxy Note. Android has gone beyond phones and runs on 12-inch tablets, convertibles with keyboard docks, laptops, and even Android desktops. Android isn’t just a phone operating system. Samsung’s Multi-Window Isn’t Good Enough Samsung has tried to add value to Android by adding a multi-window feature. When you’re using a high-end phone like the Galaxy Note or Galaxy S, or a Galaxy tablet, you have the ability to run certain apps side-by-side with each other. There are big problems here. This only works on Samsung devices, and only on specific Samsung devices. To add support for this feature in a way that doesn’t break other apps, Samsung’s multi-window feature also only works with specific apps. You can’t just run any app in multi-window view, only the apps on the Multi Window bar Samsung provides. This prevents third-party apps from breaking, which is what Google was worried about with CyanogenMod’s Cornerstone feature. A feature that only works with a handful of apps on specific devices from a single manufacturer isn’t good enough. This feature needs to work on every Android device — or at least ones with suitably large screens and powerful enough internals. It needs to be an Android platform feature so application developers can ensure their apps will work properly with it on every device. Android developers shouldn’t have to add support for each manufacturer’s own multi-window feature if other manufacturers decide to copy Samsung. Floating Apps Are a Dirty Hack Floating apps also enable real multitasking. Remember that Android allows apps to run in the background while you’re using an app in the foreground. These apps can present interfaces that appear floating above the current app — think of it like using “always on top” to make a window always appear over every other app on a desktop operating system. You can install floating apps to browse the web, take notes, chat, and watch videos while using any app. Only apps specifically designed to run as floating apps will work, so you have to seek them out. Floating apps are also awkward to use because they float over the app you’re using, blocking parts of its interface. Microsoft added floating-window support to Skype for Android. You can have a video conversation and the other person’s face will always appear on your screen, even when you leave the Skype app. Microsoft is using more of Android’s multi-window multitasking power than Google is. Custom ROMs and Root-Only Tweaks Aren’t Acceptable Some custom ROMs are adding this feature to Android. Google threatened to revoke CyanogenMod’s access to the Android Market (now known as Google Play) if they added this feature because it could potentially break third-party apps. Today, other custom ROMs are working on split-screen multitasking. Samsung added their own version to their own devices. You can also get this feature by using a root-only Xposed Framework tweak known as XMultiWindow. If you have root access, you can get multi-window multitasking or any app on your device. This shouldn’t require rooting your device or installing a custom ROM. These third-party solutions often have awkward interfaces and bugs. We need an integrated, supported solution that works the same on every device. Why Multi-Window is Important Microsoft’s Windows 8.1 stands out among tablet operating systems for its powerful multitasking support, allowing you to view several apps side-by-side at the same time. Apple is also reported to be working on adding side-by-side apps to the iPad with iOS 8. On every competitor’s operating system, you’ll be able to view a web page while you write an email, watch a video while you browse the web, or chat with someone while you do anything else. But Android’s still remained frozen in time. Despite all Android’s underlying power — and despite the way Android allows apps to adapt to different screen sizes — Google is resisting adding this feature. Large-screen Android tablets like the Nexus 10 (remember that tablet Google hasn’t updated in over 18 months?) need this feature. So do huge phones, convertibles, laptops, and Android desktops. If tablets are the future of personal computing, we should be able to do more than one thing at a time on our tablets’ big screens. Microsoft, Samsung, and even Apple are realizing this — now it’s Google’s turn. Image Credit: Sergey Galyonkin on Flickr, Karlis Dambrans on Flickr

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  • SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 2 of 2

    - by pinaldave
    This is the second part of the two part series of Practices for Software Startup Pluralsight Course. Please read the first part of this series over here. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik. Personal Learning Schedule After these three sessions it was 6:30 am and time to do my own blog.  But for the rest of the day, I kept thinking about the course, and wanted to go back and finish.  I was wishing that I had woken up at 3 am so I could finish all at one go.  All day long I was digesting what I had learned.  At 10 pm, after my daughter had gone to bed, I sighed on again.  I was not disappointed by the long wait.  As I mentioned before, Stephen has started four to six companies, and all of them are very successful today. Here is the video I promised yesterday – it discusses the importance of Right Sizing Your Startup. The Heartbeat of Startup – Technology Stephen has combined all technology knowledge into one 30 minute session.  He discussed  how to start your project, how to deal with opinions, and how to deal with multiple ideas – every start up has multiple directions it can go. He spent a lot of time emphasized deciding which direction to go and how to decide which will be the best for you.  He called it a continuous development cycle. One of the biggest hazards for a start-up company is one person deciding the direction the company will go, until down the road another team member announces that there is a glitch in their part of the work and that everyone will have to start over.  Even though a team of two or five people can move quickly, often the decision has gone too long and cannot be easily fixed.   Stephen used an example from his own life:  he was biased for one type of technology, and his teammate for another.  In the end they opted for his teammate’s  choice , and in the end it was a good decision, even though he was unfamiliar with that particular program.  He argues that technology should not be a barrier to progress, that you cannot rely on your experience only.  This really spoke to me because I am a big fan of SQL, but I know there is more out there, and I should be more open to it.  I give my thanks to Stephen, I learned something in this module besides startups. Money, Success and Epic Win! The longest, but most interesting, the module was funding your start-up.  You need to fund the start-up right at the very beginning, if not done right you will run into trouble.  The good news is that a few years ago start-ups required a lot more money – think millions of dollars – but now start-ups can get off the ground for thousands.  Stephen used an example of a company that years ago would have needed a million dollars, but today could be started for $600.  It is true that things have changed, but you still need money.  For $600 you can start small and add dynamically, as needed.  But the truth is that if you have $600, $6000, or $6 million, it will be spent.  Don’t think of it as trying to save money, think of it as investing in your future.   You will need money, and you will need to (quickly) decide what you do with the money: shares, stakeholders, investing in a team, hiring a CEO.  This is so important because once you have money and start the company, the company IS your money.  It is your biggest currency – having a percentage of ownership in the company.  Investors will want percentages as repayment for their investment, and they will want a say in the business as well.  You will have to decide how far you will dilute your shares, and how the company will be divided, if at all.  If you don’t plan in advance, you will find that after gaining three or four investors, suddenly you are the minority owner in your own dream.  You need to understand funding carefully.  This single module is worth all the money you would have spent on the whole course alone.  I encourage everyone to listen to this single module even if they don’t watch any of the others.     Press End to Start the Game – Exists! The final module is exit strategies.  You did all this work, dealt with all political and legal issues.  What are you going to get out of it? The answer is simple: money.  Maybe you want your company to be bought out, for you talent to bring you a profit.  You can sell the company to someone and still head it.  Many options are available.  You could sell and still work as an employee but no longer own the company.  There are many exit strategies.  This is where all your hard work comes into play.  It is important not to feel fooled at any step.  There are so many good ideas that end up in the garbage because of poor planning, so that if you find yourself successful, you don’t want to blow it at this step!  The exit is important.  I thought that this aspect of the course was completely unique, and I loved Stephen’s point of view.  I was lost deep in thought after this module ended.  I actually took two hours worth of notes on this section alone – and it was only a three hour course.  I am planning on attending this course one more time next week, just to catch up on all the small bits of wisdom I’m sure I missed. Thank you Stephen for bringing your real world experience with us!  I recommend that everyone attends this course, even if they don’t want to begin their own start-up company. It was indeed a long day for me. Do not forget to read part 1 of this story and attend course Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • The Partner Perspective from Oracle OpenWorld 2012 - IDC’s Darren Bibby report

    - by Richard Lefebvre
    Below is IDC’s Darren Bibby report on ‘The Partner Perspective from Oracle OpenWorld 2012’. If you missed the 2012 edition, I trust this will give you the willingness to attend next year one! October 26, 2012 I attended my fourth Oracle OpenWorld earlier in October. I always go in with the lens of, "What's in it for partners this year?" Although it's primarily thought of as a customer event - and yes, the bulk of the almost 50,000 attendees are customers - this year's conference was clearly the largest and most important partner event Oracle has ever run. Oracle PartnerNetwork (OPN) Exchange There were more partner attendees than ever, with Oracle citing somewhere around 5000. But the format for partners this year was different. And it was better. Traditionally, Oracle hosts a one-day only Partner Forum on the Sunday before the customer-focused conference begins. This year, the partner content still began on the Sunday, but the worldwide alliances and channels group created an exclusive track throughout the week, just for partners. It featured content specifically targeted towards partners, and was anchored at a nearby hotel. This was a great move for Oracle. The Oracle PartnerNetwork (OPN) team has been in a tricky position for years in that they have enough partners that they need a landmark event in the year, but perhaps not enough to justify a separate, worldwide, large, partner-only event. Coinciding a four day event with Oracle OpenWorld, where anybody who's anybody in the Oracle world attends anyway, is a good solution. The channels leadership team can build from this success for an even better conference next year. It's expected that they will follow a similar strategy. Cloud Announcements for Partners As for the content, it was primarily about the Cloud. For customers, for VARs, for ISVs, for everyone. There were five key Cloud related announcements for partners at the event: Cloud Builder Specialization. This is one of the first broader Specializations that isn't focused on one unique product. It is a designation for partners that offer design and implementation services for private cloud solutions. As such, it will surely be something that nearly every partner will consider, and many will pursue. New Specializations for Cloud Services. Unlike the broad, almost "strategy-level" Specialization above, there are a group of new product-based "merit badges" for many of the new Cloud offerings. Think about a Specialization for the Cloud version of HCM, for instance. Each of these particular specializations will also have Rapid Start implementation methodologies that allow a partner to offer a fixed scope and fixed price bid to customers. Based on the learnings from Oracle Consulting, this means a partner might be able to deliver Cloud HCM in six weeks for a fixed price. In the end, this means more consistent experiences for Oracle customers. Cloud Resale Program. For those partners who achieve one of these Cloud Specializations, it will mean they can actually resell the subscription-based Cloud product. This is important because it has been somewhat of a rarity in the emerging Cloud channel for partners to be able to "take the paper", take the revenue, do the billing, be first line of support etc. This is an important step for Oracle and one the partners will be happy to see. Cloud Referral Program. For those partners who are not as engaged with these specific Cloud products that the Specializations revolve around, there is a new referral program that provides an incentive to recommend Oracle Cloud products. This one-two punch of referral and resale programs is similar in many ways to other vendors who allow more committed partners to resell, while more casual partners can collect fees. It's the model that seems to work. The key to allow a company to resell a subscription product - something that is inherently delivered directly between the vendor and customer - is trust. Achieving a specialization is a good bar to have to meet. Platform as a Service for ISVs. Leveraging some of the overall announcements made by CEO Larry Ellison around a cloud version of its famous database, Oracle also outlined a new ability for ISVs to build cloud services on its new PaaS offering. Details were less available for this announcement, though it's an expected and fitting play for ISVs comfortable with Oracle technology who can now more easily build out cloud applications. There wasn't much talk of an app store to go along with this, but surely it's in the works. Specializations And "The Gap" Coming back to Specializations, Oracle PartnerNetwork (OPN) has 4600 partners worldwide that hold 20,000 Specializations. These are impressive numbers just three years into the new OPN framework. The actual number of Specializations has also grown significantly, up to 111 today and soon around 125 or so with the new Cloud designations. Oracle may need to look at grouping some of these and creating higher level, broader designations that partners could achieve by earning several Specializations in that group. At 125 and growing, this is a lot. On the top of the pyramid, Hitachi Ltd. successfully became the eleventh partner to make it to the highly prestigious Diamond level. Partner programs partially exist in order to recognize capable partners. And it's more than abundantly clear that the Diamond level does this. But I think Oracle has a gap. Specializations show capability in a very specific product area, and all sizes of partners can achieve these. The next level at which to show a level of expertise is the Advanced Specialization. However, this is a massive step up from the regular Specialization. The advanced level requires 50 people to have certification in that particular product area. Most other industry programs have similar higher level statuses, but none are even close to that number. Whereas a customer who sees an Oracle partner with an advanced specialization can be very sure of capability, there is a gap in that there are hundreds or even thousands of 20-50 person solution providers who are top notch in their area of expertise. They will never get to Advanced due to numbers alone. These boutique partners don't really have a way of showing off their talents in the current program. Advanced may not need to be so high to really show that a company has deep expertise. Overall it was a very successful Oracle OpenWorld for Oracle partners of all sizes. There was progress made on making it a bigger and more relevant event. And also on catching up and maybe even leading in some cases with cloud opportunities for partners.

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  • Another Marketing Conference, part two – the afternoon

    - by Roger Hart
    In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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  • CodePlex Daily Summary for Thursday, March 11, 2010

    CodePlex Daily Summary for Thursday, March 11, 2010New ProjectsASP.NET Wiki Control: This ASP.NET user control allows you to embed a very useful wiki directly into your already existing ASP.NET website taking advantage of the popula...BabyLog: Log baby daily activity.buddyHome: buddyHome is a project that can make your home smarter. as good as your buddy. Cloud Community: Cloud Community makes it easier for organizations to have a simple to use community platform. Our mission is to create an easy to use community pl...Community Connectors for Microsoft CRM 4.0: Community Connectors for Microsoft CRM 4.0 allows Microsoft CRM 4.0 customers and partners to monitor and analyze customers’ interaction from their...Console Highlighter: Hightlights Microsoft Windows Command prompt (cmd.exe) by outputting ANSI VT100 Control sequences to color the output. These sequences are not hand...Cornell Store: This is IN NO WAY officially affiliated or related to the Cornell University store. Instead, this is a project that I am doing for a class. Ther...DevUtilities: This project is for creating some utility tools, and they will be useful during the development.DotNetNuke® Skin Maple: A DotNetNuke Design Challenge skin package submitted to the "Personal" category by DyNNamite.co.uk. The package includes 4 color variations and sev...HRNet: HRNetIIS Web Site Monitoring: A software for monitor a particular web site on IIS, even if its IP is sharing between different web site.Iowa Code Camp: The source code for the Iowa Code Camp website.Leonidas: Leonidas is a virtual tutorLunch 'n Learn: The Lunch 'n Learn web application is an open source ASP.NET MVC application that allows you to setup lunch 'n learn presentations for your team, c...MNT Cryptography: A very simple cryptography classMooiNooi MVC2LINQ2SQL Web Databinder: mvc2linq2sql is a databinder for ASP.NET MVC that make able developer to clean bind object from HTML FORMS to Linq entities. Even 1 to N relations ...MoqBot: MoqBot is an auto mocking library for Moq and Ninject.mtExperience1: hoiMvcPager: MvcPager is a free paging component for ASP.NET MVC web application, it exposes a series of extension methods for using in ASP.NET MVC applications...OCal: OCal is based on object calisthenics to identify code smellsPex Custom Arithmetic Solver: Pex Custom Arithmetic Solver contains a collection of meta-heuristic search algorithms. The goal is to improve Pex's code coverage for code involvi...SetControls: Расширеные контролы для ASP.NET приложений. Полная информация ближе к релизу...shadowrage1597: CTC 195 Game Design classSharePoint Team-Mailer: A SharePoint 2007 solution that defines a generic CustomList for sending e-mails to SharePoint Groups.Sql Share: SQL Share is a collaboration tool used within the science to allow database engineers to work tightly with domain scientists.TechCalendar: Tech Events Calendar ASP.NET project.ZLYScript: A very simple script language compiler.New ReleasesALGLIB: ALGLIB 2.4.0: New ALGLIB release contains: improved versions of several linear algebra algorithms: QR decomposition, matrix inversion, condition number estimatio...AmiBroker Plug-Ins with C#: AmiBroker Plug-Ins v0.0.2: Source codes and a binaryAppFabric Caching UI Admin Tool: AppFabric Caching Beta 2 UI Admin Tool: System Requirements:.NET 4.0 RC AppFabric Caching Beta2 Test On:Win 7 (64x)Autodocs - WCF REST Automatic API Documentation Generator: Autodocs.ServiceModel.Web: This archive contains the reference DLL, instructions and license.Compact Plugs & Compact Injection: Compact Injection and Compact Plugs 1.1 Beta: First release of Compact Plugs (CP). The solution includes a simple example project of CP, called "TestCompactPlugs1". Also some fixes where made ...Console Highlighter: Console Highlighter 0.9 (preview release): Preliminary release.Encrypted Notes: Encrypted Notes 1.3: This is the latest version of Encrypted Notes (1.3). It has an installer - it will create a directory 'CPascoe' in My Documents. The last one was ...Family Tree Analyzer: Version 1.0.2: Family Tree Analyzer Version 1.0.2 This early beta version implements loading a gedcom file and displaying some basic reports. These reports inclu...FRC1103 - FRC Dashboard viewer: 2010 Documentation v0.1: This is my current version of the control system documentation for 2010. It isn't complete, but it has the information required for a custom dashbo...jQuery.cssLess: jQuery.cssLess 0.5 (Even less release): NEW - support for nested special CSS classes (like :hover) MAIN RELEASE This release, code "Even less", is the one that will interpret cssLess wit...MooiNooi MVC2LINQ2SQL Web Databinder: MooiNooi MVC2LINQ2SQL DataBinder: I didn't try this... I just took it off from my project. Please, tell me any problem implementing in your own development and I'll be pleased to h...MvcPager: MvcPager 1.2 for ASP.NET MVC 1.0: MvcPager 1.2 for ASP.NET MVC 1.0Mytrip.Mvc: Mytrip 1.0 preview 1: Article Manager Blog Manager L2S Membership(.NET Framework 3.5) EF Membership(.NET Framework 4) User Manager File Manager Localization Captcha ...NodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Excel 2007 Template, version 1.0.1.117: The NodeXL Excel 2007 template displays a network graph using edge and vertex lists stored in an Excel 2007 workbook. What's NewThis version adds ...Pex Custom Arithmetic Solver: PexCustomArithmeticSolver: This is the alpha release containing the Alternating Variable Method and Evolution Strategies to try and solve constraints over floating point vari...Scrum Sprint Monitor: v1.0.0.44877: What is new in this release? Major performance increase in animations (up to 50 fps from 2 fps) by replacing DropShadow effect with png bitmaps; ...sELedit: sELedit v1.0b: + Added support for empty strings / wstrings + Fixed: critical bug in configuration files (list 53)sPWadmin: pwAdmin v0.9_nightly: + Fixed: XML editor can now open and save character templates + Added: PWI item name database + Added: Plugin SupportTechCalendar: Events Calendar v.1.0: Initial release.The Silverlight Hyper Video Player [http://slhvp.com]: Beta 2: Beta 2.0 Some fixes from Beta 1, and a couple small enhancements. Intensive testing continues, and I will continue to update the code at least ever...ThreadSafe.Caching: 2010.03.10.1: Updates to the scavanging behaviour since last release. Scavenging will now occur every 30 seconds by default and all objects in the cache will be ...VCC: Latest build, v2.1.30310.0: Automatic drop of latest buildVisual Studio DSite: Email Sender (C++): The same Email Sender program that I but made in visual c plus plus 2008 instead of visual basic 2008.Web Forms MVP: Web Forms MVP CTP7: The release can be considered stable, and is in use behind several high traffic, public websites. It has been marked as a CTP release as it is not ...White Tiger: 0.0.3.1: Now you can load or create files with whatever root element you want *check f or sets file permisionsMost Popular ProjectsMetaSharpWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesASP.NET Ajax LibraryMost Active ProjectsUmbraco CMSRawrSDS: Scientific DataSet library and toolsN2 CMSFasterflect - A Fast and Simple Reflection APIjQuery Library for SharePoint Web ServicesBlogEngine.NETFarseer Physics Enginepatterns & practices – Enterprise LibraryCaliburn: An Application Framework for WPF and Silverlight

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  • You are probably NOT a SharePoint Development Expert if&hellip;

    - by Mark Rackley
    So, all you aspiring SharePoint experts out there (especially those of you who put “expert” in your resumes).  It’s time for a cold cool splash of reality. More than likely you are NOT an expert (I know I’m not). Yes, you may have some expertise in certain aspects in SharePoint (it’s questionable if I have THAT some days), but make sure you’ve got the basics down before you start throwing that word “expert” around. I know that it becomes frustrating to those looking to hire SharePoint people and having to sift through all the resumes of those who think very highly of themselves and their skills only to find those gaping holes in common best practices. I’m much more willing to hire a decent dev who KNOWS they are not an expert than to hire a decent+ dev who THINKS they are an expert.  So… I’ve compiled a small reality check for you SharePoint Devs. and a “red flag” check for those of you wishing to hire a SharePoint developer. If any of these apply to you, you are probably not a SharePoint Development Expert. You are not a SharePoint Development Expert if you manually copy your DLLs Seriously, I don’t care if you write the best code in the world. If you are manually copying files to each web front end you are NOT a SharePoint Development expert. Yes, I realize the admins are generally the ones who do the actual deployments, but if you don’t know how to create solution packages for your admins, you are going to end up doing more damage than good some day. There are TONS of tools out there to help generate deployable solutions for you. You have ZERO excuse. You are not a SharePoint Development expert if you can’t tell me the main artifacts of a solution package Directly related to the first one. If you don’t know what the Manifest, DDF, WSP, and Feature files are and how they are used in a solution package, you are NOT a SharePoint development expert. I’m not asking you to be able to write them all from scratch (heck, I can’t even do that), but you MUST know what they are and how to tweak them if necessary. You are not a SharePoint Development expert if you don’t know what a Content Type or a Site Column is You would be absolutely amazed at how many “Expert” SharePoint Developers have NEVER EVER created a Content Type or Site Column or even know what they are. I mean, why would you ever want to create those when you can just do everything as a custom list or custom field? right???? (that’s sarcasm). You also need to know how to package a Content Type and a Site Column into a deployable package by the way. You are not a SharePoint Development expert if you have not created at least one Web Part, Workflow, Timer Job, and Event Handler. If you haven’t written at least one of each, you don’t fully understand what they do or their limitations. Again, I expect NO ONE to be able to write these things blind. I think the last time I wrote an application from scratch without copying and pasting from another project I had done before was back in 1994? Seriously, coding is like a Sour Dough starter, you get it from someone else and keep adding to it. You are not a SharePoint Development expert if you don’t know how to properly dispose of objects Another biggie with zero excuse for getting it wrong. It is so well known that you must dispose of your SPWeb and SPSite objects that if you aren’t doing it then you are not an expert. Heck, if you utilize “using” when handling SPWeb and SPSite objects and don’t realize that it disposes of those objects for you, then you are not a SharePoint Development expert. You are not a SharePoint Development expert if you do not know how to properly elevate privileges Just one of those development basics that any decent SharePoint Developer has got to have down and understand how and why it’s used You are not a SharePoint Development expert if you don’t know all of the development options available to SharePoint and when they should be used Okay… so all you hard core .NET SharePoint dev geeks take a moment to listen. You may be the most top not SharePoint .NET developer in the world, but if you are opening Visual Studio to solve every problem in SharePoint, then you are NOT a SharePoint development expert. The SharePoint developer’s tool kit is growing every day with tools like Visual Studio, Data View Web Parts, XSL, jQuery, SPServices, etc. etc… If you don’t have the ability to at least recognize that “hey, you can basically do the same thing here but just dropping in Easy Tabs instead of writing some weird web part” then you are NOT a SharePoint Development expert AND you are doing a huge disservice to your clients and customers. You are probably NOT a SharePoint Development expert if you call yourself an Expert So, truth telling time. I’m not an expert. There, I said it. I feel so much better. Now, I realize the word “expert” has been used with my name before, but I am quick to point out that I KNOW the experts and know that they will help me if I need it, but I’m not an expert in all things SharePoint. The minute you take on that moniker you are setting yourself up for a fall. It’s too big, there’s too much to know, and there’s WAY too much you can do wrong. You are not a SharePoint Development expert if you are not involved in the community I expect to get the most flack for this one, but it’s always a huge red flag for me when someone says they are an expert and has ZERO knowledge of the SharePoint community. The SharePoint community is ABSOLUTELY CRITICAL to be an effective SharePoint developer, admin, architect, power user or whatever the heck you are!! The community keeps you sane, tells you when you are NOT using a best practice, recommends the best practice, and even knows when Microsoft is giving you the wrong information (*gasp* it does happen). If you can’t tell me who you are following on twitter, who's blog you read, what conferences you attend, or name the experts who you monitor to make sure you are not doing something stupid, then you are probably doing something stupid. Again, not asking you to be a speaker, blogger, or the least bit extroverted but you should be at LEAST stalking the experts. So… what’s the point? So… yeah… what’s my point in all this. Well, first of all let me point out that this is by far not a finished list and I could come up with a LOT more specific “deep dive” questions, but these should be high enough level that even non experts can recognize and ask them. If you have some common ones you run into let me know and add them in the comments below. Also, keep in mind I’m not saying you as a developer HAVE to know EVERYTHING, but you DO need to know what you don’t know and proudly and honestly state “I don’t know, but I’ll learn and find out”.  Those of us hiring SharePoint developers and know and have a passion for SharePoint are not looking for that elusive “expert” who knows everything. We are looking for someone who “gets it”, has a similar passion, great attitude, an understanding that they DON’T know everything, and a desire to do it right.  I would bet money that most SharePoint development disasters happen because of “experts” who think they know everything rather than the developer who is cautious and knows he doesn’t. Lastly, I know there’s a raging debate over what a “SharePoint Developer” is (I should know, as I keep bringing it up). So, obviously this blog post is more closely tied to the .NET side of SharePoint development and less towards the client side, middle tier, or whatever you want to call it. So, let’s please not get that argument going here as well…  Thanks

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  • The hidden cost of interrupting knowledge workers

    - by Piet
    The November issue of pragpub has an interesting article on interruptions. The article is written by Brian Tarbox, who also mentions the article on his blog. I like the subtitle: ‘Simple Strategies for Avoiding Dumping Your Mental Stack’. Brian talks about the effective cost of interrupting a ‘knowledge worker’, often with trivial questions or distractions. In the eyes of the interruptor, the interruption only costs the time the interrupted had to listen to the question and give an answer. However, depending on what the interrupted was doing at the time, getting fully immersed in their task again might take up to 15-20 minutes. Enough interruptions might even cause a knowledge worker to mentally call it a day. According to this article interruptions can consume about 28% of a knowledge worker’s time, translating in a $588 billion loss for US companies each year. Looking for a new developer to join your team? Ever thought about optimizing your team’s environment and the way they work instead? Making non knowledge workers aware You can’t. Well, I haven’t succeeded yet. And believe me: I’ve tried. When you’ve got a simple way to really increase your productivity (’give me 2 hours of uninterrupted time a day’) it wouldn’t be right not to tell your boss or team-leader about it. The problem is: only productive knowledge workers seem to understand this. People who don’t fall into this category just seem to think you’re joking, being arrogant or anti-social when you tell them the interruptions can really have an impact on your productivity. Also, knowledge workers often work in a very concentrated mental state which is described here as: It is the same mindfulness as ecstatic lovemaking, the merging of two into a fluidly harmonious one. The hallmark of flow is a feeling of spontaneous joy, even rapture, while performing a task. Yes, coding can be addictive and if you’re interrupting a programmer at the wrong moment, you’re effectively bringing down a junkie from his high in just a few seconds. This can result in seemingly arrogant, almost aggressive reactions. How to make people aware of the production-cost they’re inflicting: I’ve been often pondering that question myself. The article suggests that solutions based on that question never seem to work. To be honest: I’ve never even been able to find a half decent solution for this question. People who are not in this situations just don’t understand the issue, no matter how you try to explain it. Fun (?) thing I’ve noticed: Programmers or IT people in general who don’t get this are often the kind of people who just don’t get anything done. Interrupt handling (interruption management?) IRL Have non-urgent questions handled in a non-interruptive way It helps a bit to educate people into using non-interruptive ways to ask questions: “duh, I have no idea, but I’m a bit busy here now could you put it in an email so I don’t forget?”. Eventually, a considerable amount of people will skip interrupting you and just send an email right away. Some stubborn-headed people however will continue to just interrupt you, saying “you’re 10 meters from my desk, why can’t we just talk?”. Just remember to disable your email notifications, it can be hard to resist opening your email client when you know a new email just arrived. Use Do Not Disturb signals When working in a group of programmers, often the unofficial sign you can only be interrupted for something important is to put on headphones. And when the environment is quiet enough, often people aren’t even listening to music. Otherwise music can help to block the indirect distractions (someone else talking on the phone or tapping their feet). You might get a “they’re all just surfing and listening to music”-reaction from outsiders though. Peopleware talks about a team where the no-interruption sign was placing a shawl on the desk. If I remember correctly, I am unable to locate my copy of this really excellent must-read book. If you have all standardized on the same IM tool, maybe that tool has a ‘do not disturb’ setting. Also some phone-systems have a ‘DND’ (do not disturb) setting. Hide Brian offers a number of good suggestions, some obvious like: hide away somewhere they can’t find you. Not sure how long it’ll be till someone thinks you’re just taking a nap somewhere though. Also, this often isn’t possible or your boss might not understand this. And if you really get caught taking a nap, make sure to explain that your were powernapping. Counter-act interruptions Another suggestion he offers is when you’re being interrupted to just hold up your hand, blocking the interruption, and at least giving you time to finish your sentence or your block/line of code. The last suggestion works more as a way to make it obvious to the interruptor that they really are interrupting your work and to offload some of the cost on the interruptor. In practice, this can also helps you cool down a bit so you don’t start saying nasty things to the interruptor. Unfortunately I’ve sometimes been confronted with people who just ignore this signal and keep talking, as if they’re sure that whatever they’ve got to say is really worth listening to and without a doubt more important than anything you might be doing. This behaviour usually leaves me speechless (not good when someone just asked a question). I’ve noticed that these people are usually also the first to complain when being interrupted themselves. They’re generally not very liked as colleagues, so try not to imitate their behaviour. TDD as a way to minimize recovery time I don’t like Test Driven Development. Mainly for only one reason: It interrupts flow. At least, that’s what it does for me, but maybe I’m just not grown used to TDD yet. BUT a positive effect TDD has on me when I have to work in an interruptive environment and can’t really get into the ‘flow’ (also supposedly called ‘the zone’ by software developers, although I’ve never heard it 1st hand), TDD helps me to concentrate on the tasks at hand and helps me to get back at work after an interruption. I feel when using TDD, I can get by without the need for being totally ‘in’ the project and I can be reasonably productive without obtaining ‘flow’. Do you have a suggestion on how to make people aware of the concept of ‘flow’ and the cost of interruptions? (without looking like an arrogant ass or a weirdo)

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  • Is Berkeley DB a NoSQL solution?

    - by Gregory Burd
    Berkeley DB is a library. To use it to store data you must link the library into your application. You can use most programming languages to access the API, the calls across these APIs generally mimic the Berkeley DB C-API which makes perfect sense because Berkeley DB is written in C. The inspiration for Berkeley DB was the DBM library, a part of the earliest versions of UNIX written by AT&T's Ken Thompson in 1979. DBM was a simple key/value hashtable-based storage library. In the early 1990s as BSD UNIX was transitioning from version 4.3 to 4.4 and retrofitting commercial code owned by AT&T with unencumbered code, it was the future founders of Sleepycat Software who wrote libdb (aka Berkeley DB) as the replacement for DBM. The problem it addressed was fast, reliable local key/value storage. At that time databases almost always lived on a single node, even the most sophisticated databases only had simple fail-over two node solutions. If you had a lot of data to store you would choose between the few commercial RDBMS solutions or to write your own custom solution. Berkeley DB took the headache out of the custom approach. These basic market forces inspired other DBM implementations. There was the "New DBM" (ndbm) and the "GNU DBM" (GDBM) and a few others, but the theme was the same. Even today TokyoCabinet calls itself "a modern implementation of DBM" mimicking, and improving on, something first created over thirty years ago. In the mid-1990s, DBM was the name for what you needed if you were looking for fast, reliable local storage. Fast forward to today. What's changed? Systems are connected over fast, very reliable networks. Disks are cheep, fast, and capable of storing huge amounts of data. CPUs continued to follow Moore's Law, processing power that filled a room in 1990 now fits in your pocket. PCs, servers, and other computers proliferated both in business and the personal markets. In addition to the new hardware entire markets, social systems, and new modes of interpersonal communication moved onto the web and started evolving rapidly. These changes cause a massive explosion of data and a need to analyze and understand that data. Taken together this resulted in an entirely different landscape for database storage, new solutions were needed. A number of novel solutions stepped up and eventually a category called NoSQL emerged. The new market forces inspired the CAP theorem and the heated debate of BASE vs. ACID. But in essence this was simply the market looking at what to trade off to meet these new demands. These new database systems shared many qualities in common. There were designed to address massive amounts of data, millions of requests per second, and scale out across multiple systems. The first large-scale and successful solution was Dynamo, Amazon's distributed key/value database. Dynamo essentially took the next logical step and added a twist. Dynamo was to be the database of record, it would be distributed, data would be partitioned across many nodes, and it would tolerate failure by avoiding single points of failure. Amazon did this because they recognized that the majority of the dynamic content they provided to customers visiting their web store front didn't require the services of an RDBMS. The queries were simple, key/value look-ups or simple range queries with only a few queries that required more complex joins. They set about to use relational technology only in places where it was the best solution for the task, places like accounting and order fulfillment, but not in the myriad of other situations. The success of Dynamo, and it's design, inspired the next generation of Non-SQL, distributed database solutions including Cassandra, Riak and Voldemort. The problem their designers set out to solve was, "reliability at massive scale" so the first focal point was distributed database algorithms. Underneath Dynamo there is a local transactional database; either Berkeley DB, Berkeley DB Java Edition, MySQL or an in-memory key/value data structure. Dynamo was an evolution of local key/value storage onto networks. Cassandra, Riak, and Voldemort all faced similar design decisions and one, Voldemort, choose Berkeley DB Java Edition for it's node-local storage. Riak at first was entirely in-memory, but has recently added write-once, append-only log-based on-disk storage similar type of storage as Berkeley DB except that it is based on a hash table which must reside entirely in-memory rather than a btree which can live in-memory or on disk. Berkeley DB evolved too, we added high availability (HA) and a replication manager that makes it easy to setup replica groups. Berkeley DB's replication doesn't partitioned the data, every node keeps an entire copy of the database. For consistency, there is a single node where writes are committed first - a master - then those changes are delivered to the replica nodes as log records. Applications can choose to wait until all nodes are consistent, or fire and forget allowing Berkeley DB to eventually become consistent. Berkeley DB's HA scales-out quite well for read-intensive applications and also effectively eliminates the central point of failure by allowing replica nodes to be elected (using a PAXOS algorithm) to mastership if the master should fail. This implementation covers a wide variety of use cases. MemcacheDB is a server that implements the Memcache network protocol but uses Berkeley DB for storage and HA to replicate the cache state across all the nodes in the cache group. Google Accounts, the user authentication layer for all Google properties, was until recently running Berkeley DB HA. That scaled to a globally distributed system. That said, most NoSQL solutions try to partition (shard) data across nodes in the replication group and some allow writes as well as reads at any node, Berkeley DB HA does not. So, is Berkeley DB a "NoSQL" solution? Not really, but it certainly is a component of many of the existing NoSQL solutions out there. Forgetting all the noise about how NoSQL solutions are complex distributed databases when you boil them down to a single node you still have to store the data to some form of stable local storage. DBMs solved that problem a long time ago. NoSQL has more to do with the layers on top of the DBM; the distributed, sometimes-consistent, partitioned, scale-out storage that manage key/value or document sets and generally have some form of simple HTTP/REST-style network API. Does Berkeley DB do that? Not really. Is Berkeley DB a "NoSQL" solution today? Nope, but it's the most robust solution on which to build such a system. Re-inventing the node-local data storage isn't easy. A lot of people are starting to come to appreciate the sophisticated features found in Berkeley DB, even mimic them in some cases. Could Berkeley DB grow into a NoSQL solution? Absolutely. Our key/value API could be extended over the net using any of a number of existing network protocols such as memcache or HTTP/REST. We could adapt our node-local data partitioning out over replicated nodes. We even have a nice query language and cost-based query optimizer in our BDB XML product that we could reuse were we to build out a document-based NoSQL-style product. XML and JSON are not so different that we couldn't adapt one to work with the other interchangeably. Without too much effort we could add what's missing, we could jump into this No SQL market withing a single product development cycle. Why isn't Berkeley DB already a NoSQL solution? Why aren't we working on it? Why indeed...

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  • Robotic Arm &ndash; Hardware

    - by Szymon Kobalczyk
    This is first in series of articles about project I've been building  in my spare time since last Summer. Actually it all began when I was researching a topic of modeling human motion kinematics in order to create gesture recognition library for Kinect. This ties heavily into motion theory of robotic manipulators so I also glanced at some designs of robotic arms. Somehow I stumbled upon this cool looking open source robotic arm: It was featured on Thingiverse and published by user jjshortcut (Jan-Jaap). Since for some time I got hooked on toying with microcontrollers, robots and other electronics, I decided to give it a try and build it myself. In this post I will describe the hardware build of the arm and in later posts I will be writing about the software to control it. Another reason to build the arm myself was the cost factor. Even small commercial robotic arms are quite expensive – products from Lynxmotion and Dagu look great but both cost around USD $300 (actually there is one cheap arm available but it looks more like a toy to me). In comparison this design is quite cheap. It uses seven hobby grade servos and even the cheapest ones should work fine. The structure is build from a set of laser cut parts connected with few metal spacers (15mm and 47mm) and lots of M3 screws. Other than that you’d only need a microcontroller board to drive the servos. So in total it comes a lot cheaper to build it yourself than buy an of the shelf robotic arm. Oh, and if you don’t like this one there are few more robotic arm projects at Thingiverse (including one by oomlout). Laser cut parts Some time ago I’ve build another robot using laser cut parts so I knew the process already. You can grab the design files in both DXF and EPS format from Thingiverse, and there are also 3D models of each part in STL. Actually the design is split into a second project for the mini servo gripper (there is also a standard servo version available but it won’t fit this arm).  I wanted to make some small adjustments, layout, and add measurements to the parts before sending it for cutting. I’ve looked at some free 2D CAD programs, and finally did all this work using QCad 3 Beta with worked great for me (I also tried LibreCAD but it didn’t work that well). All parts are cut from 4 mm thick material. Because I was worried that acrylic is too fragile and might break, I also ordered another set cut from plywood. In the end I build it from plywood because it was easier to glue (I was told acrylic requires a special glue). Btw. I found a great laser cutter service in Kraków and highly recommend it (www.ebbox.com.pl). It cost me only USD $26 for both sets ($16 acrylic + $10 plywood). Metal parts I bought all the M3 screws and nuts at local hardware store. Make sure to look for nylon lock (nyloc) nuts for the gripper because otherwise it unscrews and comes apart quickly. I couldn’t find local store with metal spacers and had to order them online (you’d need 11 x 47mm and 3 x 15mm). I think I paid less than USD $10 for all metal parts. Servos This arm uses five standards size servos to drive the arm itself, and two micro servos are used on the gripper. Author of the project used Modelcraft RS-2 Servo and Modelcraft ES-05 HT Servo. I had two Futaba S3001 servos laying around, and ordered additional TowerPro SG-5010 standard size servos and TowerPro SG90 micro servos. However it turned out that the SG90 won’t fit in the gripper so I had to replace it with a slightly smaller E-Sky EK2-0508 micro servo. Later it also turned out that Futaba servos make some strange noise while working so I swapped one with TowerPro SG-5010 which has higher torque (8kg / cm). I’ve also bought three servo extension cables. All servos cost me USD $45. Assembly The build process is not difficult but you need to think carefully about order of assembling it. You can do the base and upper arm first. Because two servos in the base are close together you need to put first with one piece of lower arm already connected before you put the second servo. Then you connect the upper arm and finally put the second piece of lower arm to hold it together. Gripper and base require some gluing so think it through too. Make sure to look closely at all the photos on Thingiverse (also other people copies) and read additional posts on jjshortcust’s blog: My mini servo grippers and completed robotic arm  Multiply the robotic arm and electronics Here is also Rob’s copy cut from aluminum My assembled arm looks like this – I think it turned out really nice: Servo controller board The last piece of hardware I needed was an electronic board that would take command from PC and drive all seven servos. I could probably use Arduino for this task, and in fact there are several Arduino servo shields available (for example from Adafruit or Renbotics).  However one problem is that most support only up to six servos, and second that their accuracy is limited by Arduino’s timer frequency. So instead I looked for dedicated servo controller and found a series of Maestro boards from Pololu. I picked the Pololu Mini Maestro 12-Channel USB Servo Controller. It has many nice features including native USB connection, high resolution pulses (0.25µs) with no jitter, built-in speed and acceleration control, and even scripting capability. Another cool feature is that besides servo control, each channel can be configured as either general input or output. So far I’m using seven channels so I still have five available to connect some sensors (for example distance sensor mounted on gripper might be useful). And last but important factor was that they have SDK in .NET – what more I could wish for! The board itself is very small – half of the size of Tic-Tac box. I picked one for about USD $35 in this store. Perhaps another good alternative would be the Phidgets Advanced Servo 8-Motor – but it is significantly more expensive at USD $87.30. The Maestro Controller Driver and Software package includes Maestro Control Center program with lets you immediately configure the board. For each servo I first figured out their move range and set the min/max limits. I played with setting the speed an acceleration values as well. Big issue for me was that there are two servos that control position of lower arm (shoulder joint), and both have to be moved at the same time. This is where the scripting feature of Pololu board turned out very helpful. I wrote a script that synchronizes position of second servo with first one – so now I only need to move one servo and other will follow automatically. This turned out tricky because I couldn’t find simple offset mapping of the move range for each servo – I had to divide it into several sub-ranges and map each individually. The scripting language is bit assembler-like but gets the job done. And there is even a runtime debugging and stack view available. Altogether I’m very happy with the Pololu Mini Maestro Servo Controller, and with this final piece I completed the build and was able to move my arm from the Meastro Control program.   The total cost of my robotic arm was: $10 laser cut parts $10 metal parts $45 servos $35 servo controller ----------------------- $100 total So here you have all the information about the hardware. In next post I’ll start talking about the software that I wrote in Microsoft Robotics Developer Studio 4. Stay tuned!

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • 6 Ways to Free Up Hard Drive Space Used by Windows System Files

    - by Chris Hoffman
    We’ve previously covered the standard ways to free up space on Windows. But if you have a small solid-state drive and really want more hard space, there are geekier ways to reclaim hard drive space. Not all of these tips are recommended — in fact, if you have more than enough hard drive space, following these tips may actually be a bad idea. There’s a tradeoff to changing all of these settings. Erase Windows Update Uninstall Files Windows allows you to uninstall patches you install from Windows Update. This is helpful if an update ever causes a problem — but how often do you need to uninstall an update, anyway? And will you really ever need to uninstall updates you’ve installed several years ago? These uninstall files are probably just wasting space on your hard drive. A recent update released for Windows 7 allows you to erase Windows Update files from the Windows Disk Cleanup tool. Open Disk Cleanup, click Clean up system files, check the Windows Update Cleanup option, and click OK. If you don’t see this option, run Windows Update and install the available updates. Remove the Recovery Partition Windows computers generally come with recovery partitions that allow you to reset your computer back to its factory default state without juggling discs. The recovery partition allows you to reinstall Windows or use the Refresh and Reset your PC features. These partitions take up a lot of space as they need to contain a complete system image. On Microsoft’s Surface Pro, the recovery partition takes up about 8-10 GB. On other computers, it may be even larger as it needs to contain all the bloatware the manufacturer included. Windows 8 makes it easy to copy the recovery partition to removable media and remove it from your hard drive. If you do this, you’ll need to insert the removable media whenever you want to refresh or reset your PC. On older Windows 7 computers, you could delete the recovery partition using a partition manager — but ensure you have recovery media ready if you ever need to install Windows. If you prefer to install Windows from scratch instead of using your manufacturer’s recovery partition, you can just insert a standard Window disc if you ever want to reinstall Windows. Disable the Hibernation File Windows creates a hidden hibernation file at C:\hiberfil.sys. Whenever you hibernate the computer, Windows saves the contents of your RAM to the hibernation file and shuts down the computer. When it boots up again, it reads the contents of the file into memory and restores your computer to the state it was in. As this file needs to contain much of the contents of your RAM, it’s 75% of the size of your installed RAM. If you have 12 GB of memory, that means this file takes about 9 GB of space. On a laptop, you probably don’t want to disable hibernation. However, if you have a desktop with a small solid-state drive, you may want to disable hibernation to recover the space. When you disable hibernation, Windows will delete the hibernation file. You can’t move this file off the system drive, as it needs to be on C:\ so Windows can read it at boot. Note that this file and the paging file are marked as “protected operating system files” and aren’t visible by default. Shrink the Paging File The Windows paging file, also known as the page file, is a file Windows uses if your computer’s available RAM ever fills up. Windows will then “page out” data to disk, ensuring there’s always available memory for applications — even if there isn’t enough physical RAM. The paging file is located at C:\pagefile.sys by default. You can shrink it or disable it if you’re really crunched for space, but we don’t recommend disabling it as that can cause problems if your computer ever needs some paging space. On our computer with 12 GB of RAM, the paging file takes up 12 GB of hard drive space by default. If you have a lot of RAM, you can certainly decrease the size — we’d probably be fine with 2 GB or even less. However, this depends on the programs you use and how much memory they require. The paging file can also be moved to another drive — for example, you could move it from a small SSD to a slower, larger hard drive. It will be slower if Windows ever needs to use the paging file, but it won’t use important SSD space. Configure System Restore Windows seems to use about 10 GB of hard drive space for “System Protection” by default. This space is used for System Restore snapshots, allowing you to restore previous versions of system files if you ever run into a system problem. If you need to free up space, you could reduce the amount of space allocated to system restore or even disable it entirely. Of course, if you disable it entirely, you’ll be unable to use system restore if you ever need it. You’d have to reinstall Windows, perform a Refresh or Reset, or fix any problems manually. Tweak Your Windows Installer Disc Want to really start stripping down Windows, ripping out components that are installed by default? You can do this with a tool designed for modifying Windows installer discs, such as WinReducer for Windows 8 or RT Se7en Lite for Windows 7. These tools allow you to create a customized installation disc, slipstreaming in updates and configuring default options. You can also use them to remove components from the Windows disc, shrinking the size of the resulting Windows installation. This isn’t recommended as you could cause problems with your Windows installation by removing important features. But it’s certainly an option if you want to make Windows as tiny as possible. Most Windows users can benefit from removing Windows Update uninstallation files, so it’s good to see that Microsoft finally gave Windows 7 users the ability to quickly and easily erase these files. However, if you have more than enough hard drive space, you should probably leave well enough alone and let Windows manage the rest of these settings on its own. Image Credit: Yutaka Tsutano on Flickr     

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  • Does Test Driven Development (TDD) improve Quality and Correctness? (Part 1)

    - by David V. Corbin
    Since the dawn of the computer age, various methodologies have been introduced to improve quality and reduce cost. In this posting, I will by sharing my experiences with Test Driven Development; both its benefits and limitations. To start this topic, we need to agree on what TDD is. The first is to define each of the three words as used in this context. Test - An item or action which measures something in some quantifiable form. Driven - The primary motivation or focus of a series of activities (process) Development - All phases of a software project/product from concept through delivery. The above are very simple definitions that result in the following: "TDD is a process where the primary focus is on measuring and quantifying all aspects of the creation of a (software) product." There are many places where TDD is used outside of software development, even though it is not known by this name. Consider the (conventional) education process that most of us grew up on. The focus was to get the best grades as measured by different tests. Many of these tests measured rote memorization and not understanding of the subject matter. The result of this that many people graduated with high scores but without "quality and correctness" in their ability to utilize the subject matter (of course, the flip side is true where certain people DID understand the material but were not very good at taking this type of test). Returning to software development, let us look at some common scenarios. While these items are generally applicable regardless of platform, language and tools; the remainder of this post will utilize Microsoft Visual Studio and Team Foundation Server (TFS) for examples. It should be realized that everyone does at least some aspect of TDD. At the most rudimentary level, getting a program to compile involves a "pass/fail" measurement (is the syntax valid) that drives their ability to proceed further (run the program). Other developers may create "Unit Tests" in the belief that having a test for every method/property of a class and good code coverage is the goal of TDD. These items may be helpful and even important, but really only address a small aspect of the overall effort. To see TDD in a bigger view, lets identify the various activities that are part of the Software Development LifeCycle. These are going to be presented in a Waterfall style for simplicity, but each item also occurs within Iterative methodologies such as Agile/Scrum. the key ones here are: Requirements Gathering Architecture Design Implementation Quality Assurance Can each of these items be subjected to a process which establishes metrics (quantified metrics) that reflect both the quality and correctness of each item? It should be clear that conventional Unit Tests do not apply to all of these items; at best they can verify that a local aspect (e.g. a Class/Method) of implementation matches the (test writers perspective of) the appropriate design document. So what can we do? For each of area, the goal is to create tests that are quantifiable and durable. The ability to quantify the measurements (beyond a simple pass/fail) is critical to tracking progress(eventually measuring the level of success that has been achieved) and for providing clear information on what items need to be addressed (along with the appropriate time to address them - in varying levels of detail) . Durability is important so that the test can be reapplied (ideally in an automated fashion) over the entire cycle. Returning for a moment back to our "education example", one must also be careful of how the tests are organized and how the measurements are taken. If a test is in a multiple choice format, there is a significant statistical probability that a correct answer might be the result of a random guess. Also, in many situations, having the student simply provide a final answer can obscure many important elements. For example, on a math test, having the student simply provide a numeric answer (rather than showing the methodology) may result in a complete mismatch between the process and the result. It is hard to determine which is worse: The student who makes a simple arithmetric error at one step of a long process (resulting in a wrong answer) or The student who (without providing the "workflow") uses a completely invalid approach, yet still comes up with the right number. The "Wrong Process"/"Right Answer" is probably the single biggest problem in software development. Even very simple items can suffer from this. As an example consider the following code for a "straight line" calculation....Is it correct? (for Integral Points)         int Solve(int m, int b, int x) { return m * x + b; }   Most people would respond "Yes". But let's take the question one step further... Is it correct for all possible values of m,b,x??? (no fair if you cheated by being focused on the bolded text!)  Without additional information regarding constrains on "the possible values of m,b,x" the answer must be NO, there is the risk of overflow/wraparound that will produce an incorrect result! To properly answer this question (i.e. Test the Code), one MUST be able to backtrack from the implementation through the design, and architecture all the way back to the requirements. And the requirement itself must be tested against the stakeholder(s). It is only when the bounding conditions are defined that it is possible to determine if the code is "Correct" and has "Quality". Yet, how many of us (myself included) have written such code without even thinking about it. In many canses we (think we) "know" what the bounds are, and that the code will be correct. As we all know, requirements change, "code reuse" causes implementations to be applied to different scenarios, etc. This leads directly to the types of system failures that plague so many projects. This approach to TDD is much more holistic than ones which start by focusing on the details. The fundamental concepts still apply: Each item should be tested. The test should be defined/implemented before (or concurrent with) the definition/implementation of the actual item. We also add concepts that expand the scope and alter the style by recognizing: There are many things beside "lines of code" that benefit from testing (measuring/evaluating in a formal way) Correctness and Quality can not be solely measured by "correct results" In the future parts, we will examine in greater detail some of the techniques that can be applied to each of these areas....

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